Supreme Heating HEATSEEKER VORTEXPRO Installation & User Manual

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

1

NATIONAL

INSTALLATION & USER MANUAL

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

2

supremeheating.com.au

1300 787 978

Head Ofce

Bundoora
VIC 3083

P: [phone]

[e-mail]

NSW Ofce

Smeaton Grange
NSW 2567

P: [phone]
[e-mail]
[e-mail]

QLD Ofce

Yatala
QLD 4207

M: 0455 064 765

[e-mail]

SA Ofce

Wingeld
SA 5013

M: 0437 947 375

[e-mail]

WA Ofce

Perth
WA 6000

M: 0447 876 786

[e-mail]
[e-mail]

INSTALLATION & USER MANUAL

HEATSEEKER VORTEXPRO INVERTER HEAT PUMP

Published October 2018

FOR USERS

1. General information 02

1.1. Contents 02

1.2. Operating conditions and range 02

1.3. Advantages of different modes 02

1.4. Kind reminder 03

2. Operations 06

2.1. Notice before using 06

2.2. Operation instructions 06

2.3. Daily maintenance and winterizing 08

3. Technical specication 09

FOR INSTALLERS AND PROFESSIONALS

4. Transportation 10

5. Installation and maintenance 11

5.1. Notice before installation 11

5.2. Installation instructions 12

5.3. Trial after installation 18

6. Vortex Switch 20

6.1. Operation 20

6.2. Heating Priority 20

6.3. Installation Instructions 21

7. Trouble shooting for common faults 22

8. Error codes 23

9. Warranty Agreement 24

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

01

1. GENERAL INFORMATION

1.1. CONTENTS:

After unpacking, please check that you have all the following components.

1.2. OPERATING CONDITIONS AND RANGE

ITEMS RANGE

Operating Range

Air temperature -7°C - 43°C

Temperature Setting

Heating 18°C - 40°C

Cooling 12°C - 35°C

The heat pump will have ideal performance in the operation range Air 15°C - 25°C

1.3. ADVANTAGES OF DIFFERENT MODES

The heat pump has two modes: Smart and Silence. They have different advantages under different
conditions

MODE RECOMMENDATION ADVANTAGES

Smart mode

As standard

Heating capacity: 20% to 100% capacity

Intelligent optimisation

Fast heating

Silence mode

Use at night

Heating capacity: 20% to 80% capacity

Sound level: 3dB (A) lower than Smart mode.

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

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1.4. KIND REMINDER

ATTENTION

This heat pump has power-off memory function. When the power is recovered, the heat

pump will restart automatically.

1.4.1. The heat pump can only be used with pool water. It can NEVER be used to heat or cool other
ammable or turbid liquid.

1.4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat

exchanger.

1.4.3. Do not obstruct the air inlet or outlet of the heat pump.

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

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1.4.4. Do not obstruct or insert any objects into inlet or outlet of the heat pump. The efciency may
be reduced or even stopped.

1.4.5. To avoid re hazards, do not store or use combustible gas or liquids such as thinners, paints

or fuels near the heat pump.

1.4.6. If you detect any abnormal noises, odours, smoke or leaks from the heat pump, immediately
switch off the power supply and contact your local dealer. Do not attempt to repair the heat
pump yourself.

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

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1.4.7. The main power supply switch should be out of the reach of children.

1.4.8. Please disconnect the heat pump from the power supply during electrical storms.

1.4.9. Please note that following codes are not failures.

CODES

No water ow

Anti-freezing reminder

Out of the operating range

Insufcient water ow or pump blocked

Power abnormal

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

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2. OPERATIONS

2.1. NOTICE BEFORE USING

1. To optimise the life-cycle of the system,
the user is advised to start the water
pump before the heat pump, and turn off
the heat pump before the water pump.

2. Check for any water leakage in connecting
pipework, then turn on the power supply,
press the ON/OFF button of the heat
pump, and set desired temperature.

2.2. OPERATION INSTRUCTIONS

SYMBOL DESIGNATION OPERATION

Power ON/OFF Press to power on or off the heat pump

Up/ Down Press to set desired water temperature

Heat/Cool/Auto Press to switch between cooling, heating and auto

Fan Press to select Silence mode ON/OFF

Note:

1. You can set the desired water temperature from 12°C to 40°C.

2. The numbers on the right of the display show the inlet water temperature. The numbers on
the left of the display show the outlet water temperature.

3. Turn on the heat pump and the fan will start to run after 3 minutes. In another 30 seconds,
the compressor will start to run.

�C �C

MIN

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Installation & User Manual

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2.2.1 Status on the display

Auto
Mode

Defrost
Mode

Heating
Mode

Cooling
Mode

Timer
ON/OFF

2.2.2. Clock setting

1. Press

for 5 seconds to enter the clock setting. 88:88 is ashing on the display

2. Press

or to adjust the time (fast adjusting by continuous pressing). Then, press to

conrm and exit.

3. If no settings are made within 30 seconds, any changes will be lost and the controller will exit
the clock setting.

2.2.3. Timer on and off

1. Press the

for 10 seconds to enter the timer setting. The “ON” will be ashing to enter the

Timer ON setting. Press the or to adjust Timer ON time. You can choose Timer ON
(Display: ON), or Repeat Timer ON (Display: 1 ON) by pressing . Then press to conrm.

2. When the “ON” stops ashing, and “OFF” is ashing, you enter the Timer OFF mode. Press the

or to adjust Timer OFF time. You can choose Timer OFF (Display: OFF), or Repeat Timer

OFF (Display: 2 OFF) by pressing . Then press to conrm.

3. After entering the Timer ON/OFF setting, press

directly without adjusting the time to

cancel the relevant Timer setting.

4. If no settings are made within 30 seconds, any changes will be lost and the controller will exit
the Timer ON/OFF setting.

2.2.4 Silence mode

1. The Smart mode as default will be activated when the machine is turned on. And the display
shows

.

2. When machine is on, press

button to enter the Silence mode. will be light. Press

again to exit.

2.2.5 Compulsory defrost

1. When the machine is on heating mode and the compressor is working continuously for
10 minutes, press both

and buttons for 5 seconds to start compulsory defrost.

(Note: the break between compulsory defrost needs to be more than 30 minutes.)

2. The defrost symbol is on when machine is in compulsory defrost mode or auto defrost mode.

3. Compulsory defrost will take the same amount of time as auto defrost.

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Installation & User Manual

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2.3. DAILY MAINTENANCE AND WINTERIZING

2.3.1. Daily Maintenance

ATTENTION

Please don’t forget to cut off power supply to the heat pump

1. Please clean the evaporator with household detergents or clean water. NEVER use gasoline,
thinners or any similar fuel.

2. Check bolts, cables and connections regularly.

2.3.2. Winterizing - Sub-Zero Climates

In climates where the winter season reaches sub-zero temperatures, please disconnect from power
supply and drain water out of the heat pump. When using the heat pump under 2°C, make sure

there is always water ow.

Unscrew the water union of inlet
pipe to let the water flow out.

When the water in machine freezes
in winter season, the titanium heat
exchanger may be damaged.

Heatseeker VortexPro Inverter Heat Pump

Installation & User Manual

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