Supero SUPER 370DDE, SUPER 370SDA User Manual

®

SUPER 370DDE
SUPER 370SDA

USER’S MANUAL

Revision 1.2

SUPER

The information in this User’s Manual has been carefully reviewed and is believed to be
accurate. The vendor assumes no responsibility for any inaccuracies that may be
contained in this document, makes no commitment to update or to keep current the
information in this manual, or to notify any person or organization of the updates.

Please Note: For the most up-to-date version of this manual, please
see our web site at < http://www.supermicro.com >.

SUPERMICRO COMPUTER reserves the right to make changes to the product described in
this manual at any time and without notice. This product, including software, if any, and
documentation may not, in whole or in part, be copied, photocopied, reproduced, translated
or reduced to any medium or machine without prior written consent.

IN NO EVENT WILL SUPERMICRO COMPUTER BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR
INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, THE VENDOR SHALL NOT HAVE
LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE
PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING,
INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.

Any disputes arising between manufacturer and customer shall be governed by the laws of
Santa Clara County in the State of California, USA. The State of California, County of
Santa Clara shall be the exclusive venue for the resolution of any such disputes.
Supermicro's total liability for all claims will not exceed the price paid for the hardware
product.

Unless you request and receive written permission from SUPER MICRO COMPUTER, you
may not copy any part of this document.

Information in this document is subject to change without notice. Other products and
companies referred to herein are trademarks or registered trademarks of their respective
companies or mark holders.

Copyright © 2001 by SUPER MICRO COMPUTER INC.
All rights reserved.

Printed in the United States of America.

Preface

About This Manual

This manual is written for system integrators, PC technicians and
knowledgeable PC users. It provides information for the installation and use
of the SUPER 370DDE motherboard. The SUPER 370DDE supports dual Intel
370-pin Pentium® III FCPGA 500 MHz-1 GHz processors at front side bus
speeds of 133, 100 and 66 MHz. The SUPER 370SDA supports a single
Intel 370-pin Pentium® III FCPGA 500 MHz-1 GHz processor or a single Intel
Celeron® PPGA/FCPGA 333-800 MHz processor -- all such CPUs at front
side bus speeds of 133, 100 and 66 MHz. Please refer to the support
section of our web site < http://www.supermicro.com/TechSupport.htm >
for a complete listing of supported processors. PPGA and FCPGA Pentium

®

III processors are housed in 370-pin packages.

Manual Organization

Chapter 1 includes a checklist of what should be included in your

mainboard box, describes the features, specifications and performance of
the SUPER 370DDE/370SDA mainboard and provides detailed information
about the chipset.

Chapter 2 begins with instructions on handling static-sensitive devices.
Read this chapter when you want to install the processors, SDRAM memory
modules for the 370DDE or DDR RAM memory modules for the 370SDA, and
mounting the mainboard in the chassis. Also refer to this chapter when you
want to connect floppy/hard disk drives, the IDE interfaces, the parallel and
serial ports and the twisted wires for the power supply, the reset button,
the keylock/power LED, the speaker and the keyboard.

If you encounter any problems, see Chapter 3, which describes trouble­shooting procedures for the video, the memory and the setup configuration
stored in CMOS. For quick reference, a general FAQ (Frequently Asked

iii

Preface

SUPER 370DDE/379SDA User’s Manual

iv

Chapter 1: Introduction

1-1 Overview ......................................................................................................... 1-1

Checklist .................................................................................................... 1-1

Contacting Supermicro ............................................................................ 1-2

SUPER 370DDE Section.................................................................................. 1-3

SUPER 370DDE Image ............................................................................. 1-4

SUPER 370DDE Layout ........................................................................... 1-5

SUPER 370DDE Quick Reference .......................................................... 1-6

SUPER 370DDE Features........................................................................ 1-7

SUPER 370SDA Section ................................................................................. 1-9

SUPER 370SDA Image ........................................................................... 1-10

SUPER 370SDA Layout.......................................................................... 1-11

SUPER 370DDE Quick Reference ........................................................1-12

SUPER 370SDA Features ..................................................................... 1-13

General Section ............................................................................................. 1-15

VIA Apollo Pro 266 Chipset: System Block Diagram ........................ 1-16

1-2 Chipset Overview......................................................................................... 1-17

1-3 Special Features........................................................................................... 1-18

Advanced Communications Riser Card (ACR) ................................. 1- 18

1-4 PC Health Monitoring.................................................................................... 1-18

1-5 ACPI/PC 98 Features ................................................................................... 1- 19

1-6 Power Supply ............................................................................................... 1-21

1- 7 Super I/O......................................................................................................... 1-22

Chapter 2: Installation

2-1 Static-Sensitive Devices ............................................................................... 2-1

2-2 Processor Installation.................................................................................... 2-2

2-3 Mounting the Motherboard in the Chassis ................................................. 2-3

2-4 Installing DIMMs............................................................................................... 2-4

2- 5 Port/Front Control Panel Connector Locations .......................................... 2-5

2-6 Connecting Cables ......................................................................................... 2-7

Power Supply Connector ....................................................................... 2-7

Infrared Connector ................................................................................... 2-7

PWR_ON .................................................................................................... 2-8

Table of Contents

About This Manual ...................................................................................................... ii i

Manual Organization ................................................................................................... iii

v

Table of Contents

Reset........................................................................................................... 2-8

IDE LED ...................................................................................................... 2-8

Power LED ................................................................................................ 2-8

Speaker Connector (370DDE) .............................................................. 2-9

ATX PS/2 Keyboard/Mouse Ports ......................................................... 2-9

Universal Serial Bus................................................................................ 2-9

Serial Ports ............................................................................................. 2-10

Wake-On-LAN/Modem ............................................................................ 2-10

Fan Headers ........................................................................................... 2-11

Chassis Intrusion Header ..................................................................... 2-11

Overheat LED .......................................................................................... 2-11

2- 7 Jumper Settings ............................................................................................ 2-12

Explanation of Jumpers ........................................................................ 2-12

Front Side Bus Speed .......................................................................... 2-12

CMOS Clear............................................................................................. 2-13

Wake-On-Ring ......................................................................................... 2-13

Keyboard Wake-Up................................................................................. 2-14

Onboard Speaker Enabled/Disabled (370DDE) .................................. 2-14

Onboard IDE RAID (370DDE) ................................................................ 2-14

2- 8 Parallel Port, ACR, Floppy/Hard Disk Drive and AGP Connections ..... 2-15

Parallel Port Connector ......................................................................... 2-16

Floppy Connector ................................................................................... 2-16

IDE Connectors ...................................................................................... 2-16

AGP Pro Slot ........................................................................................... 2-17

2-9 Installing Software Drivers......................................................................... 2-18

Chapter 3: Troubleshooting

3-1 Troubleshooting Procedures ........................................................................ 3-1

Before Power On .................................................................................... 3-1

No Power .................................................................................................. 3-1

No Video ................................................................................................... 3-1

Memory Errors .......................................................................................... 3-2

3-2 Technical Support Procedures .................................................................... 3-2

3-3 Frequently Asked Questions........................................................................ 3-3

3-4 Returning Merchandise for Service ............................................................ 3-5

SUPER 370DDE User’s Manual

vi

Chapter 4: BIOS

4- 1 Introduction ....................................................................................................... 4-1

4- 2 Running Setup.................................................................................................. 4-2

4- 3 Main BIOS Setup.............................................................................................. 4-2

4-4 Advanced BIOS Setup .................................................................................... 4-6

4-5 PCI/PnPSetup ..................................................................................................4-17

4-6 Power Management ...................................................................................... 4-19

4-7 Boot-up Devices ............................................................................................4-22

4-8 Security Setup ............................................................................................... 4-24

4- 9 Exit Setup ....................................................................................................... 4-26

Chapter 5: Fast Trak100 RAID Card (370DDE option)

5- 1 Introduction ....................................................................................................... 5-1

5-2 Key Features and Benefits ........................................................................... 5-2

5- 3 Checking CMOS Settings ............................................................................... 5-3

5- 4 Installing Drivers .............................................................................................. 5-4

5- 5 IDE RAID (option) User's Manual ................................................................ 5-13

Appendices:

Appendix A: AwardBIOS Post Messages ........................................................... A-1

Appendix B: AwardBIOS Post Codes ................................................................... B-1

Appendix C: AwardBIOSError BeepCodes ..........................................................C-1

Chapter 1: Introduction

1-1

Chapter 1

Introduction

1-1 Overview

Checklist

Congratulations on purchasing your computer motherboard from an ac­knowledged leader in the industry. Supermicro boards are designed with
the utmost attention to detail to provide you with the highest standards in
quality and performance.

Please check that the following items have all been included with your
motherboard. If anything listed here is damaged or missing, contact your
retailer.

One (1) Supermicro Mainboard

Two (2) ATA66/100 ribbon cables for IDE devices

One (1) floppy ribbon cable

One (1) Supermicro CD or diskettes containing drivers and utilities

One (1) User's/BIOS Manual

SUPER 370DDE/370SDA User's Manual

1-2

CONTACTING SUPERMICRO

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.
Tel: [phone]
Fax: [phone]
E-mail: [email protected] (General Information)

[email protected] (Technical Support)
Web site: www.supermicro.com

European Office

Address: Super Micro Computer B.V.

Het Sterrenbeeld 28, 5215 ML,

's-Hertogenbosch, The Netherlands
Tel: [phone]
Fax: [phone]
E-mail: [email protected] (General Information)

[email protected] (Technical Support)

[email protected] (Customer Support)

Asia-Pacific

Address: 6th Floor, No. 755 Chung-cheng Road

Chung-Ho City, Taipei Hsien, Taiwan, R.O.C.
Tel: [phone]

Fax: [phone]

www : www.supermicro.com.tw

Email: [email protected]

Chapter 1: Introduction

1-3

370DDE SECTION

SUPER 370DDE/370SDA User's Manual

1-4

SUPER 370DDE

Figure 1-1. SUPER 370DDE Image

Chapter 1: Introduction

1-5

Figure 1-2. SUPER 370DDE Layout

(not drawn to scale)

SUPER 370DDE

COM1

KB/

MOUSE

USB1

PCI 1

PCI 2

PCI 3

JF2

JF1

IDELED

PW LED

IDE RAID LED/X/JOH/X/PW-ON/X/Reset

FLO

PP

Y

IDE1

WOL1

VIA

Parallel

Port

11.2"

BATTERY

OH Fan(Fan4)

JPW

AKE

11.6"

1

BIOS
FWH

370 FCPGA/PPGA

Processor

COM2

®

PCI 4

PCI 5/IDE RAID

AGP PRO

S

U

P

E

R

I/O

J

1

2

J13

J

1

4

J16

VT8633

1

1

ACR

1

JUSB1

WOM1

1

J9

1

1

IDE2

CLK BUF1

CHFan(Fan5)

x

CPU Fan

(Fan2)

A

C

97

(O

P

T

IO

N

)

C

D

_

IN

JC

D

_

IN

1

JP

3

1

SPK1

J2

J

1

0

C

P

U

F

A

N

(F

A

N

3

)

370 FCPGA/PPGA

Processor

1

C

PU

1

C

P

U

2

1

VIA

VT8233

1

IDE RAID

#1

#2

JL1

1

1

SDRM Slots

Clock

1

1

1

1

JP5

JP4

SPEAKER

x

DIMM SLOT1

DIMM SLOT2

DIMM SLOT4

DIMM SLOT3

CLK BUF2

IDE RAID

J17

FAN6 FAN7

SUPER 370DDE/370SDA User's Manual

1-6

370DDE Quick Reference

Jumpers Description Default Setting

JBAT1 CMOS Clear Pins 1-2 (Normal)
JPWAKE Keyboard Wake-Up Pins1-2 (Disabled)
JP4, JP5 CPU Speeds (See Page 2- for details)
J17

(J17 Default 2-3) Onboard IDE RAID

Onboard

IDE RAID

PCI 5

Devices
1-2 Enabled Disabled
2-3 Disabled Enabled

Connectors Description

COM1/COM2 COM1/COM2 Serial Port Connectors
FAN2/FAN3(CPU Fans) CPU Fan Headers (Fan2--CPU1 Fan,

Fan3--CPU2 Fan)
FAN4 (OH Fan) Overheat Fan Header
FAN5 (CH Fan) Chassis Fan Header
GAME Game Port
Memory Slots 4 SDRAM slots
IDE1, IDE2 IDE Hard Disk Drive Connectors
IDE3, IDE4 IDE RAID Drive Connectors
JP1 Floppy Disk Drive Connector
J9 Audio (1-2: Enabled, 2-3 Disabled)

(*Audio is optional for the DDE

board.)
J1 0 ATX Power Connector
J12 PS/2 Keyboard/Mouse
J16 Parallel Printer Port
J18 IR Connector
JF1, JF2 Front Control Panel
JL1 Chassis Intrusion Header
JOH Overheat LED
WOM1 Wake-On-Ring Header
WOL Wake-on-LAN Header
USB1, JUSB1 Universal Serial Bus Ports

*Also see the figures on page 2-5 for the I/O ports and page 2-6 for the Front Control Panel (JF1/2) connectors.
Please refer to Chapter 2 for detailed information on jumper settings. Jumpers not indicated are for test purposes
only.

Chapter 1: Introduction

1-7

Features of the 370DDE Motherboard

CPU

• Dual Intel® 370-pin Pentium® III FCPGA 500 MHz-1 GHz processors at
133/100/66 MHz CPU Front Side Bus speeds

Memory

• Four PC133 SDRAM DIMM sockets support up to 4 GB SDRAM

Chipset

• VIA Apollo Pro 266

Expansion Slots

• One 4xAGP Pro

• Five 32-bit PCI (33MHz)

• One ACR

BIOS

• 2 Mb Award® Flash ROM

• ACPI/APM Power Management

• PAC'99 color-code I/O connectors

• One WOL (Wake-On-LAN) connector

• Internal control of Power-On Mode for Recovery from AC power loss

PC Health Monitoring

• Seven onboard voltage monitors for CPU core, chipset voltage, +3.3V,

±5V and ±12V

• Four-fan status monitor with firmware/software on/off control

• Environmental temperature monitor and control

• CPU fan auto-off in sleep mode

• Power-up mode control for recovery from AC power loss

• System overheat LED and control

• System resource alert

• Hardware BIOS virus protection

• Auto-switching voltage regulator for the CPU core

• Slow blinking LED for suspend state indicator

• BIOS support for USB keyboard

SUPER 370DDE/370SDA User's Manual

1-8

ACPI/PC 98 Features

• Microsoft OnNow

• Real-time clock wake-up alarm

• Main switch override mechanism

• External modem ring-on

Onboard I/O

• 2 IDE bus master interfaces support UDMA/100

• 1 floppy port interface (up to 2.88 MB)

• 2 Fast UART 16550A compatible serial ports

• 1 EPP (Enhanced Parallel Port) and ECP (Extended Capabilities Port)

supported parallel port

• PS/2 mouse and PS/2 keyboard ports

• 1 infrared port

• 4 USB ports

• 2 IDE RAID connectors

Other

• Selectable CPU and chassis fan speed control (set in BIOS)

• Internal/external modem ring-on

• Recovery from AC power loss control

• Wake-on-LAN (WOL)

• Multiple FSB clock frequency selections (set in BIOS)

CD Utilities

• BIOS flash upgrade utility (awdflash.exe)

• Drivers for the VIA Apollo Pro 266 chipset

Dimensions

• *SUPER 370DDE - ATX: 11.6" x 11.2" (294.64 mm x 284.48 mm)

Chapter 1: Introduction

1-9

370SDA SECTION

SUPER 370DDE/370SDA User's Manual

1-10

SUPER 370SDA

Figure 1-1. SUPER 370SDA Image

Chapter 1: Introduction

1-11

Figure 1-2. SUPER 370SDA Layout

(not drawn to scale)

PCI 1

PCI 2

PCI 3

JF2

JF1

1IDE/LED

IR CON/LED/XXX/PW-ON/X/RESET

FLO

P

P

Y

IDE1

VIA

11.2"

BATTERY

OH Fan

11.6"

BIOS
FWH

PCI 4

PCI 5

AGP PRO

S

U

P

E

R

I/O

VT8633

1

1

ACR

1

1

1

IDE2

CHFan

SPK1

1

VIA

VT8233

1

1

1

1

DDR SLOT1

DDR SLOT2

DDR SLOT3

JP5

JP4

KEYLOCK

SUPER 370SDA

®

COM1

KB/

MOUSE

USB1

Parallel

Port

COM2

J13

J

1

4

J16

1

ACR

Intel P III

Celeron

PPGA/FCPGA

or

JP2

JBT1

JUSB1

JL1

JOH

DDR Slots

PWR

WOM1
WOL1

Clock

CLOCK
BUFFER

SUPER 370DDE/370SDA User's Manual

1-12

370SDA Quick Reference

Jumpers Description Default Setting

JBT1 CMOS Clear Pins 1-2 (Normal)
JPWAKE Keyboard Wake-Up Pins1-2 (Disabled)
JP4-JP5 Memory Bus Speed (see table below)

Connectors Description

COM1/COM2 COM1/COM2 Serial Port Connectors
FAN2(CPU Fan) CPU Fan Header
FAN3 (OH Fan) Overheat Fan Header
FAN4 (CH Fan) Chassis Fan Header
Memory Slots 3 DDR RAM slots
IDE1, IDE2 IDE Hard Disk Drive Connectors
JP1 Floppy Disk Drive Connector
J1 0 ATX Power Connector
J12 PS/2 Keyboard/Mouse
J16 Parallel Printer Port
JF1, JF2 Front Control Panel
JL1 Chassis Intrusion Header
JOH Overheat LED
WOL1 Wake on LAN
WOM1 Wake on Modem
USB1, JUSB1 Universal Serial Bus Ports

*Also see the figures on page 2-5 for the I/O ports and page 2-6 for the Front Control Panel (JF1/2) connectors.
Please refer to Chapter 2 for detailed information on jumper settings. Jumpers not indicated are for test purposes
only.

JP4

AUTO 133M100M66M

1-2

OPEN

OPEN
OPEN1-2

2-3
2-3

2-3

JP5

Chapter 1: Introduction

1-13

Features of the 370SDA Motherboard

CPU

• Single Intel® 370-pin Pentium® III/Celeron® PPGA/FCPGA
500 MHz-1 GHz processors at 133/100/66 MHz CPU Front Side Bus

speeds

Memory

• Three PC1600 (200 MHz)/PC2100 (266 MHz) DDR RAM DIMM sockets
support up to 3 GB DDR RAM

Chipset

• VIA Apollo Pro 266

Expansion Slots

• One 4xAGP Pro

• Five 32-bit PCI (33MHz)

• One ACR

BIOS

• 2 Mb Award® Flash ROM

• ACPI/APM Power Management

• PAC'99 color-code I/O connectors

• One WOL (Wake-On-LAN) connector

• One WOM (Wake-On-Modem) connector

• Internal control of Power-On Mode for Recovery from AC power loss

PC Health Monitoring

• Seven onboard voltage monitors for CPU core, chipset voltage, +3.3V,

±5V and ±12V

• Four-fan status monitor with firmware/software on/off control

• Environmental temperature monitor and control

• CPU fan auto-off in sleep mode

• Power-up mode control for recovery from AC power loss

• System overheat LED and control

• System resource alert

• Hardware BIOS virus protection

• Auto-switching voltage regulator for the CPU core

• Slow blinking LED for suspend state indicator

• BIOS support for USB keyboard

SUPER 370DDE/370SDA User's Manual

1-14

ACPI/PC 98 Features

• Microsoft OnNow

• Real-time clock wake-up alarm

• Main switch override mechanism

• External modem ring-on

Onboard I/O

• 2 IDE bus master interfaces support UDMA/100

• 1 floppy port interface (up to 2.88 MB)

• 2 Fast UART 16550A compatible serial ports

• 1 EPP (Enhanced Parallel Port) and ECP (Extended Capabilities Port)

supported parallel port

• PS/2 mouse and PS/2 keyboard ports

• 1 infrared port

• 4 USB ports

• 2 IDE RAID connectors

Other

• Selectable CPU and chassis fan speed control (set in BIOS)

• Internal/external modem ring-on

• Recovery from AC power loss control

• Wake-on-LAN (WOL)

• Wake-on-Modem (WOM)

• Multiple FSB clock frequency selections (set in BIOS)

CD Utilities

• BIOS flash upgrade utility (awdflash.exe)

• Drivers for the VIA Apollo Pro 266 chipset

Dimensions

• *SUPER 370SDA - ATX: 11.6" x 11.2" (294.64 mm x 284.48 mm)

Chapter 1: Introduction

1-15

GENERAL SECTION

SUPER 370DDE/370SDA User's Manual

1-16

Figure 1-7. VIA 266 Chipset:

System Block Diagram

NOTE: This is a general block diagram and may not

exactly represent the features on your motherboard. See

the following pages for the actual specifications of each

motherboard.

VT8633

DDR Vlink

Host North

552BGA

VT8233

Vlink

133/100/66 MHz Host Bus

3D Graphics

Controller

Pentium III

FCPGA/PPGA

CPU

PCI Slots

266 MHz Mem ory

Memory Bus

AGP Bus

Clock Buffer

Clock

Generator

GCLK

MCLK

HCLK/PCLK

PCI Bus

ATA33/66/100

MII/LAN

6XUSB

LPC

SMBus

Power Plane & Peripheral Control

ACPI events

LPC

Chapter 1: Introduction

1-17

1-2 Chipset Overview

The VIA Apollo Pro266 chipset is a high performance, cost-effective and
energy efficient chipset for the implementation of AGP/V-Link/PCI/LPC com­puter systems based on 64-bit, 370 Pentium III (66 MHz/100MHz/133MHz),
processors.

VIA's Apollo Pro266 chipset consists of two major components: the VT8633
V-Link Memory Host System Controller(-North-bridge) and the VT8233 V­Link Client PCI/LPC Controller (-South-bridge). The VT8633 Host System
Controller provides superior performance between the CPU, DIMM, AGP
bus, and V-Link inferface with pipelined, burst, and concurrent operation.
The VT8233 V-Link Client Controller is a highly integrated PCI/LPC controller.
Its internal bus structure is based on 66MHz PCI bus that provides 2x band­width. The VT8233 integrated Clint V-Link Controller, which supports 266
MB bandwidth between Host/Client V-Link interface, provides a V-Link PCI
and V-Link LPC controller. It supports five PCI slots arbitration and decod­ing for all integrated functions and LPC bus.

Memory support and AGP capability for the VT8633 chip

The VT8633 supports SDRAM memory up to 4 GB. The DRAM controller
supports SDRAM and VCSDRAM (Virtual Channel SDRAM) in a flexible mix/
match manner. The SDRAM interface allows zero wait state bursting be­tween the DRAM and the data buffers at 66/100/133 MHz.

The VT8633 Controller also supports full AGP v.2.0 capability for maximum
bus utilization including 2x and 4x mode transfer, SBA (Side Band Address­ing), Flush/Fence commands and pipelined grants. The VT8633 also pro-

vides flexible CPU/AGP/PCI remapping control which supports major AGP­based 3D and DVD multimedia accelerators.

Recovery from AC Power Loss

BIOS provides a setting for you to determine how the system will respond
when AC power is lost and then restored to the system. You can choose
for the system to remain powered off (in which case you must hit the
power switch to turn it back on) or for it to automatically return to a power
on state. See the Power Lost Control setting in the BIOS chapter of this
manual to change this setting. The default setting is Always OFF.

SUPER 370DDE/370SDA User's Manual

1-18

1-3 Special Features

Advanced Communications Riser Card (ACR)

The ACR (Advanced Communications Riser Card), combining several
existing communications buses with new and advanced
communications buses, provides low-cost, high-performance
communications solutions to the industry. The ACR Specification
supports modem, audio, Local Area Network (LAN), and Digital
Subscriber Line (DSL). Pins are also reserved for future wireless bus
support. The ACR Specification enables riser-based broadband
communications, networking peripheral and audio subsystem designs.

ACR accomplishes this in an open-standards context.

1-4 PC Health Monitoring

This section describes the PC health monitoring features of the SUPER
370DDE motherboard.

Seven Onboard Voltage Monitors for the CPU Core, Chipset
Voltage, +3.3V,

±±

±±

±5V and

±±

±±

±12V

The onboard voltage monitor will scan these seven voltages continuously.
Once a voltage becomes unstable, it will give a warning or send an error
message to the screen. Users can adjust the voltage thresholds to define
the sensitivity of the voltage monitor.

Four-Fan Status Monitor with Firmware/Software On/Off Control

The PC health monitor can check the RPM status of the cooling fans. The
onboard 3-pin CPU and chassis fans are controlled by the power manage­ment functions. The thermal fan is controlled by the overheat detection
logic.

Environmental Temperature Control

The thermal control sensor monitors the CPU temperature in real time and
will activate the thermal control fan whenever the CPU temperature ex­ceeds a user-defined threshold. The overheat circuitry runs independently
from the CPU. It can continue to monitor for overheat conditions even when
the CPU is in sleep mode. Once it detects that the CPU temperature is too
high, it will automatically turn on the thermal control fan to prevent any
overheat damage to the CPU. The onboard chassis thermal circuitry can
monitor the overall system temperature and alert users when the chassis
temperature is too high.

Chapter 1: Introduction

1-19

CPU Fan Auto-Off in Sleep Mode

The CPU fan activates when the power is turned on. It can be turned off
when the CPU is in sleep mode. When in sleep mode, the CPU will not run
at full power, thereby generating less heat.

CPU Overheat LED and Control

This feature is available when the user enables the CPU overheat warning
function in the BIOS. This allows the user to define an overheat tempera­ture. When this temperature is exceeded, both the overheat fan and the
warning LED are triggered.

System Resource Alert

This feature is available when used with Intel's LANDesk Client Manager
(optional). It is used to notify the user of certain system events. For
example, if the system is running low on virtual memory and there is insuf­ficient hard drive space for saving the data, you can be alerted of the
potential problem.

Hardware BIOS Virus Protection

The system BIOS is protected by hardware so that no virus can infect the
BIOS area. The user can only change the BIOS content through the flash
utility provided by SUPERMICRO. This feature can prevent viruses from
infecting the BIOS area and destroying valuable data.

Auto-Switching Voltage Regulator for the CPU Core

The auto-switching voltage regulator for the CPU core can support up to
20A current and auto-sense voltage IDs ranging from 1.3V to 3.5V. This
will allow the regulator to run cooler and thus make the system more stable.

1-5 ACPI/PC 99 Features

ACPI stands for Advanced Configuration and Power Interface. The ACPI
specification defines a flexible and abstract hardware interface that pro­vides a standard way to integrate power management features throughout
a PC system, including its hardware, operating system and application soft­ware. This enables the system to automatically turn on and off peripherals
such as CD-ROMs, network cards, hard disk drives and printers. This also
includes consumer devices connected to the PC such as VCRs, TVs, tele­phones and stereos.

SUPER 370DDE/370SDA User's Manual

1-20

In addition to enabling operating system-directed power management, ACPI
provides a generic system event mechanism for Plug and Play and an oper­ating system-independent interface for configuration control. ACPI lever­ages the Plug and Play BIOS data structures while providing a processor
architecture-independent implementation that is compatible with both Win­dows 98, Windows NT, and Windows 2000. You can check to see if ACPI
has been properly installed by looking for it in the Device Manager, which is
located in the Control Panel in Windows.

Microsoft OnNow

The OnNow design initiative is a comprehensive, system-wide approach to
system and device power control. OnNow is a term for a PC that is always
on but appears to be off and responds immediately to user or other re­quests.

Slow Blinking LED for Suspend-State Indicator

When the CPU goes into a suspend state, the chassis power LED will start
blinking to indicate that the CPU is in suspend mode. When the user presses
any key, the CPU will wake-up and the LED will automatically stop blinking
and remain on.

BIOS Support for USB Keyboard

If the USB keyboard is the only keyboard in the system, it keyboard will
function like a normal keyboard during system boot-up.

Real Time Clock Wake-Up Alarm

Although the PC may be perceived to be off when not in use, it is still
capable of responding to preset wake-up events. In the BIOS, the user can
set a timer to wake-up the system at a predetermined time.

Main Switch Override Mechanism

When an ATX power supply is used, the power button can function as a
system suspend button. When the user depresses the power button, the
system will enter a SoftOff state. The monitor will be suspended and the
hard drive will spin down. Depressing the power button again will cause
the whole system to wake-up. During the SoftOff state, the ATX power
supply provides power to keep the required circuitry in the system alive. In

Chapter 1: Introduction

1-21

case the system malfunctions and you want to turn off the power, just
depress and hold the power button for 4 seconds. The power will turn off
and no main power will be provided to the motherboard.

External Modem Ring-On

Wake-up events can be triggered by a device such as the external modem
ringing when the system is in the SoftOff state. Note that external modem
ring-on can only be used with an ATX 2.01 (or above) compliant power
supply.

Wake-On-LAN (WOL)

Wake-On-LAN is defined as the ability of a management application to re­motely power up a computer that is powered off. Remote PC setup, up­dates and asset tracking can occur after hours and on weekends so that
daily LAN traffic is kept to a minimum and users are not interrupted. The
motherboards have a 3-pin header (WOL) to connect to the 3-pin header on
a Network Interface Card (NIC) that has WOL capability. Wake-On-LAN
must be enabled in BIOS. Note that Wake-On-Lan can only be used with an
ATX 2.01 (or above) compliant power supply.

1-6 Power Supply

As with all computer products, a stable power source is necessary for
proper and reliable operation. It is even more important for processors that
have high CPU clock rates of 300 MHz and above.

The SUPER 370DDE accommodates ATX power supplies. Although most
power supplies generally meet the specifications required by the CPU, some
are inadequate.

It is strongly recommended that you use a high quality power supply that
meets ATX power supply Specification 2.02 or above. Additionally, in ar­eas where noisy power transmission is present, you may choose to install
a line filter to shield the computer from noise. It is recommended that you
also install a power surge protector to help avoid problems caused by
power surges.

SUPER 370DDE/370SDA User's Manual

1-22

includes a 16-byte send/receive FIFO, a programmable baud rate generator,
complete modem control capability and a processor interrupt system. Both
UARTs provide legacy speed with baud rate of up to 115.2 Kbps as well as
an advanced speed with baud rates of 250 K, 500 K, or 1 Mb/s, which
support higher speed modems.

The Super I/O supports one PC-compatible printer port (SPP), Bi-directional
Printer Port (BPP) , Enhanced Parallel Port (EPP) or Extended Capabilities
Port (ECP).

The Super I/O provides functions that comply with ACPI (Advanced Con­figuration and Power Interface), which includes support of legacy and ACPI
power management through an SMI or SCI function pin. It also features
auto power management to reduce power consumption.

The IRQs, DMAs and I/O space resources of the Super I/O can flexibly
adjust to meet ISA PnP requirements, which suppport ACPI and APM (Ad­vanced Power Management).

1-7 Super I/O

The functions of the disk drive adapter for the Super I/O chip include a
floppy disk drive controller that is compatible with industry standard 82077/
765, a data separator, write pre-compensation circuitry, decode logic, data
rate selection, a clock generator, drive interface control logic and interrupt
and DMA logic. The wide range of functions integrated onto the Super I/O
greatly reduces the number of components required for interfacing with
floppy disk drives. The Super I/O supports four 360 K, 720 K, 1.2 M, 1.44
M disk drives and data transfer rates of 250 Kb/s, 500 Kb/s or 1 Mb/s. It
also provides two high-speed, 16550 compatible serial communication ports
(UARTs), one of which supports serial infrared communication. Each UART

Chapter 2: Installation

2-1

Chapter 2

Installation

2-1Static-Sensitive Devices

ElectroStatic Discharge (ESD) can damage electronic components. To pre­vent damage to your system board, it is important to handle it very carefully.
The following measures are generally sufficient to protect your equipment
from ESD.

Precautions

• Use a wrist strap designed to prevent electrostatic discharge that is
grounded to the computer chassis.

• Touch a grounded metal computer object before removing the board from
the antistatic bag.

• Handle the board by its edges only; do not touch its components, periph­eral chips, memory modules or gold contacts.

• When handling chips or modules, avoid touching their pins.

• Put the motherboard and peripherals back into their antistatic bags when

not in use.

• For grounding purposes, make sure your computer chassis provides ex­cellent conductivity amongst the power supply, the case, the mounting
fasteners and the motherboard.

Unpacking

The motherboard is shipped in antistatic packaging to avoid static damage.
When unpacking the board, make sure the person handling it is static pro­tected.

2-2

SUPER 370DDE/370SDA User's Manual

Installation

Heat Sink

Follow the instructions that came with your processors or heat sinks to
attach heat sinks to the processors. Each of your heat sinks should
have a 3-pin fan cable connecting to the CPU FAN header. Make sure
that good contact is made between the processors and the heat sinks.
Insufficient contact, incorrect types of heat sinks, fans, or thermal
compound used or improper amount of thermal compound applied on the
CPU die can cause the processors to overheat, which may crash the
system.

Processor

You are now ready to install the processors. Your 370DDE motherboard
has two 370-pin, FCPGA type sockets, which support 370-pin Pentium III
FCPGA (not SEPP) 500 MHz-1GHz processors. The 370SDA motherboard
supports only one Pentium III FCPGA 500 MHz-1GHz CPU -- or supports a
single Celeron PPGA/FCPGA 333-700 MHz processor. Lift the lever on the
FCPGA socket and install with the notched corner of the processor oriented
with pin 1. Fully seat the processor into the socket and then close the
lever. See Figure 2-1 for views of the FCPGA 370-pin socket before and
after processor installation -- the PPGA is similar.

2-2 Processor Installation

When handling the processor package, avoid placing
direct pressure on the label area of the fan.

The following pages cover the installation procedures. You should install
the processor in the motherboard first, then install the motherboard in the
chassis, then the memory and add-on cards, and finally the cables and
drivers. Following the installation procedures in the order they appear in
this chapter should eliminate the most common problems encountered when
building a system.

IMPORTANT: Always connect the power cord last, and always re­move it before adding, removing or changing any hardware compo­nents.

!

Chapter 2: Installation

2-3

2-3 Mounting the Motherboard in the Chassis

All motherboards have standard mounting holes to fit different types of
chassis. Chassis may include a variety of mounting fasteners made of
metal or plastic. Although a chassis may have both types, metal fasteners
are the most highly recommended because they ground the motherboard to
the chassis. For this reason, it is best to use as many metal fasteners as
possible.

Pin 1

Lever

Processor

(installed)

Notched

Corner

Figure 2-1. FCPGA Socket: Empty and with Processor Installed

2-4

SUPER 370DDE/370SDA User's Manual

Installation

Figure 2-2. Side View of DIMM Installation into Slot

2-4 Installing DIMMs

CAUTION

Exercise extreme care when installing or removing DIMM

modules to prevent any possible damage.

Memory Module Installation (See Figure 2-2)

1. Install SDRAM memory modules into DIMM slots.

2. Insert each memory module vertically into its slot. Pay attention to
the two notches along the bottom of the module to prevent inserting

the DIMM incorrectly.

3. Gently press down on the memory module until it snaps into place.

4. For the 370DDE, four PC 133 SDRAM DIMM sockets support up to
4GB of PC133 unbuffered, registered SDRAM. ECC type memory is
supported. PC133 and PC100 memory are both fully supported at
their respective speeds. For the 370SDA, three DDR RAM DIMM
sockets support up to 3 GB of unbuffered PC1600 (100 MHz) or
unbuffered PC2100 (266 MHz) DDR RAM. The DDR RAM DIMM
sockets and the installation of DDR RAM memory are similar to what
is shown for the SDRAM.

To Install:

Insert module
vertically and
press down
until it snaps
into place.
Pay attention
to the two
notches.

Note: Notches

should ali

g

n

with the

receptive points

on the slot

DIMM Slot

DIMM

PC100

Notches

PC100

Notches

Chapter 2: Installation

2-5

2-5 Port/Control Panel Connector Locations

The I/O ports are color coded in conformance with the PC99 specification to
make setting up your system easier. See Figure 2-3 below for the colors
and locations of the various I/O ports.

To Remove:

Use your thumbs gently to push each release tab outward
to release the DIMM from the slot.

Top View of DIMM Slot

Release TabRelease Tab

Parallel Port (Burgundy)
COM1 Port
(Turquoise)

Keyboard
(Purple)

Mouse(Green)

USBPorts

COM2 Port
(Turquoise)

370DDE & 370SDA

2-6

SUPER 370DDE/370SDA User's Manual

Installation

Front Control Panel

JF1 and JF2 contain header pins for various front control panel connec­tors. See Figure 2-4 for the pin definitions of the speaker, keyboard lock,
hard drive LED, power on, reset button headers and Infrared connector.

Refer to the Sections 2-6 and 2-7 for connectors and pin definitions.

Figure 2-4. Front Control Panel Connectors

01
02

03
04

Speaker
370DD E

ID E

RAID

LED

370DD E

Power

On

Reset

JF1 JF2

Keyboard
Lock

11

ID E L ED

Power
LED

X

JOH

370DD E

X

X

IR

CON

370SD A

Chapter 2: Installation

2-7

1234567890123456789012345

1

23456789012345678901234

5

1

23456789012345678901234

5

1

23456789012345678901234

5

1

23456789012345678901234

5

1234567890123456789012345

2345678901234567890123456789

0

2345678901234567890123456789

0

2345678901234567890123456789

0

2345678901234567890123456789

0

2-6 Connecting Cables (see previous page for locations)

Infrared Connector

See Table 2-2 and Figure 2-4 for
pin definitions. See the Technical
Support section of our web page
for information on the infrared de­vices you can connect to the sys­tem.

Pin

Number

1
2
3
4
5

De fin iti o n

+5V
Key

IRRX

Ground

IRT X

IR Connector

Table 2-2

Infrared Pin

Definitions

The primary power supply connec­tor on the 370DDE meets the SSI
(Superset ATX) 24-pin specifica­tions; however, it also supports an
ATX 20-pin connector. Thus, both
20-pin ATX and 24-pin SSI con­nectors can be installed on the
370DDE as long as the PS connec­tor is correctly oriented. (Make
sure that pin 1 of the PS connec­tor is seated on pin 1 of the
header of J10). If a 24-pin con­nector is used, please refer to
Table 2-1a for pin definitions.
(Also see Figure A below for con­nector orientation). If a 20-pin
connector is used, please refer to
Table 2-1b.for pin definitions.
(Also see Figure B below for con­nector orientation).

Pin 1

Pin 1

Pin 13

Pin 10

Pin 11

Pin 20

Power Supply Connector

Table 2-1a

ATX Power Supply 24-pin Connector

Pin Defin itions (ATX PO WER)

Pin N umber D e fi n iti o n
13 +3.3V
14 -12V
15 COM
16 PS_ON#
17 COM
18 COM
19 COM
20 Res(NC)
21 +5V
22 +5V
23 +5V
24 COM

Pin N umber D e fi n iti o n

1 +3 .3 V
2 +3 .3 V
3 COM

4 +5 V

5 COM

6 +5 V

7 COM

8 PWR _ OK
9 5VSB
10 +12V
11 +12V
12 +3.3V

Table2-1b

ATX Power Supply 20-pin Connector

Pin N u mbe r De fin ititi o
11 + 3 .3 V
12 -12V
13 C OM
14 PS_ O N
15 CO M
16 CO M
17 CO M
18 -5V
19 +5V
20 +5V

Pin # Defin iti o n
1 + 3 .3 V
2 + 3 .3 V
3 C OM
4 + 5 V
5 C OM
6 + 5 V
7 C OM
8 P W -O K
9 5 V S B
10 +12 V

Co lo r Defin itio n
Ora n g e + 3 .3 V
Bla ck Com
Re d 5 V
Whi te P ow e r O K
Yellow +12V
Purple 5V standby
Bro w n -5 V
(For Reference only)

Table 2-1c

W

R Supply Color Definitio

n

2-8

SUPER 370DDE/370SDA User's Manual

Installation

Pin

Number

5
6
7

Table 2-6

Power LED Pin

De finition s (J F 2)

De fin itio n

LED power
LED power

Power LED Active

(JF2 )

Pin

Number

1
2
3
4

De fin i tio n

+5V
IDE Activ e
IDE Activ e

+5V

IDE LED

The IDE LED are located on pins
1-4 of JF2. Attach the hard drive
LED cable to pins 1 and 2. See
Table 2-5 for pin definitions.

Pin

number

12
13

De fin i tio n

Ground

Reset

JF1

Reset Connector

The reset connectors are located
on pins 12 & 13 of JF1. This con­nector attaches to the hardware
reset switch on the computer
case. See Table 2-4 for pin defini­tions.

Power LED Connector

The power LED connector is lo­cated on pins 5 to 7 of JF2. See
Table 2-6 for pin definitions

Table 2-4

Reset Pin

Definitions

Table 2-5

Hard Drive LED Pin

Definitions

*Note: NC indicates "no connec­tion".

PW_ON Connector

The PW_ON connectors are lo­cated on pins 9 & 10 of JF1. Mo­mentarily contacting both pins will
power on/off the system. The
user can also configure this but­ton to function as a suspend but­ton. (See the Power Button Mode
setting in BIOS.) To turn off the
power when set to suspend mode,
hold down the power button for at
least 4 seconds. See Table 2-3
for pin definitions.

Pin

Number

9

10

Definition

PW _ON

Power

(JF1 )

Table 2-3

PW_ON Connector

Pin Definitions

Chapter 2: Installation

2-9

Speaker Connector
(370DDE)

The speaker connectors are lo­cated on pins 10-13 of JF2. See
Table 2-7 for pin definitions. Pins
10, 11, 12, and 13 open "Disables"
speakers.

ATX PS/2 Keyboard and
PS/2 Mouse Ports

The ATX PS/2 keyboard and the
PS/2 mouse are located on J12.
See Table 2-8 for pin definitions.
(The mouse port is above the key­board port. See Figure 2-3 for lo­cations.)

Table 2-8

PS/2 Keyboard

and Mouse Port

Pin Definitions

(J12)

Pin

Number

1
2
3
4
5
6

De fin itio n

Data

NC

Ground

VCC

Clock

NC

Universal Serial Bus (USB)

Four Universal Serial Bus connec­tors and headers are located on
USB1 and JUSB1. The USB1 is lo­cated next to the PS/Mouse con­nector and the JUSB1 is located
close to SDRAM slots. See Table
2-9 for pin definitions.

Table 2-9

Universal Serial Bus Pin Definitions

Pin
Number Definition
1+5V
2P0­ 3P0+
4 Ground

Pin
Number Definition
1+5V
2P0­ 3P0+
4 Ground

USB1

Pin
Number Definition
1+5V
2P0­ 3P0+
4 Ground
5key

Pin
Number Definition
1+5V
2P0­ 3P0+
4 Ground
5 Ground

JUSB1

Table 2-7

Speaker Connector Pin

De finition s (J F 2)

Pin

Number

10
11
12
13

De fin itio n

Speaker data

Speaker Onboard

Key

VCC 3.3 V

12345678

1

234567

8

1

234567

8

12345678

2345678

9

2345678

9

2345678

9

Ext Spkr

Enable

Int Spkr
Enable

12345678

1

234567

8

1

234567

8

12345678

2-10

SUPER 370DDE/370SDA User's Manual

Installation

Pin

Number

1
2
3

Definition

+5V Standby

Ground

Wake-up

Table 2-11

Wake-On-LAN Pin

Definitions (WOL)

Wake-On-LAN/Modem

The Wake-On-LAN/Modem header
is located on WOL/WOM. Refer to
Table 2-11 for pin definitions. You
must enable the LAN Wake-Up set­ting in BIOS to use this function.
(You must also have a LAN card
with a Wake-on-LAN connector
and cable to use the WOL feature.
The WOM feature requires a mo­dem be connected to the system.
See "Wake-On-Ring", below.)

Serial Ports

Two connectors, for the COM1
and COM2 serial ports, are
provided on your board. See
Table 2-10 for pin definitions for
the connectors (J13, J14). A 10­pin serial ribbon cable is required
if connecting a device to a COM
header.

Pin Number Definition
1 D C D
2 Serial In
3 Serial Out
4 DTR
5 Ground

Pin Number Definition
6 DS R
7 RT S
8 CT S
9 RI
10 NC *

Table 2-10

Serial Port Pin Definition

Table 2-12 (Deleted)

Chapter 2: Installation

2-11

Pin

Number

1
2

Definition

Intrusion Input

Ground

Table 2-14

Chassis Intrusion

Pin Definitions (JL1)

Table 2-13

Fan Header Pin Definitions

Pin

Number

1
2
3

Definition

Ground (black)

+12V (red)

Tachometer

* Caution: These fan headers
are DC power.

Fan Headers*

The CPU, chassis and thermal
control fan headers are desig­nated CPU FAN1, CPU FAN2, Over­heat FAN and Chassis FAN.
Refer to Table 2-13 for pin defini­tions.

Pin

Number

6
7

De fin itio n

12VDC

OH Ac tiv e

JF2

Pin Definitions

Table 2-15

Chassis Intrusion

The Chassis Intrusion header is lo­cated on JL1. Refer to Table 2-14
for pin definitions.

x

Overheat LED (JOH)

The JOH header is used to connect an LED to
provide warning of chassis overheat. Refer to
Table 2-15 for pin definitions. The overheat LED
is located on Pins 6, 7 of JF1.

2-12

SUPER 370DDE/370SDA User's Manual

Installation

2-7 Jumper Settings

Explanation of
Jumpers

To modify the operation of the moth­erboard, jumpers can be used to
choose between optional settings.
Jumpers create shorts between two
pins to change the function of the
connector. Pin 1 is identified with a
square solder pad on the printed cir­cuit board. See the motherboard
layout pages for jumper locations.

Connector

Pins

Jumper

Cap

Settin

g

Pin 1-2 short

Front Side Bus Speed

The FSB speed is set with JP4
and JP5. Table 2-16 displays the
settings for these two jumpers.
The CPU speed can also be
changed by software control in
BIOS (see CPU Speed setting).
The CPU Speed setting will show
you the actual CPU speed for each
FSB speed option selected.

Note: If the system does not
reboot after changing the CPU
speed, 1) clear CMOS and reboot
(as described on the next page)
and then set the correct CPU
speed with the BIOS setting men­tioned above.

3 2 1

3 2 1

Table 2-16

Front Side Bus Sp ee d Ju mper Settings

(JP11, JP12)

JP4

1-2

2-3
Open
Open

JP5

1-2
2-3
2-3

Open

FSB Speed

Auto

66 MHz
100 MHz
133 MHz

* Note: Th e Au to setting allows the C P U

to set the speed.

Chapter 2: Installation

2-13

CMOS Clear

Refer to Table 2-17 for instruc­tions on how to clear CMOS. Al­ways remove the AC power cord
from the system before clearing
CMOS.

Note: For an ATX power supply, you
must completely shut down the sys­tem, remove the AC power cord, then
use JBAT1 to clear CMOS. Replace
JBAT1 back to the pin 1-2 position
before powering up the system
again.

Do not use the PW_ON con-

nector to clear CMOS.

Table 2-17

CMOS Clear Jumper Settings

(JB AT 1 )

Jumper

Position

1-2
2-3

De fin itio n

Normal

CMOS C lear

Position

1-2

Position

2-3

Normal

CMOS Clear

Wake-On-Ring

The Wake-On-Ring header is desig­nated as WOM1. This function allows
your computer to receive and be
"awakened up" by an incoming call
when in the suspend state. Refer to
Table 2-18 for pin definitions. You
must also have a WOR card and cable
to use WOR.

Pin

Number

1
2
3

De fin itio n

Ground

Wake-up

Table 2-18

Wake-On-Ring Pin

De finition s (W O M1)

2-14

SUPER 370DDE/370SDA User's Manual

Installation

Keyboard Wake-Up

The JPWAKE jumper (JP2) is used
together with the Keyboard Wake­Up function in BIOS. Enable both
the jumper and the BIOS setting to
allow the system to be awakened
up by depressing a key on the key­board. See Table 2-19 for jumper
settings. Note: Your power supply

must meet ATX specification 2.01 or higher
and supply 720 mA of standby power to
use this feature.

Jumper

Position

1-2
2-3

De fin itio n

Disabled

Enabled

Table 2-19

Keyboard Wake-Up

Jumper Settings

(JP2 :JP W A K E)

Onboard Speaker Enabled/
Disabled (Pins 10-13 of

JF2)

SPK1 gives you the option of dis­abling the onboard speaker. The
default setting is enabled. (Pin 10
& Pin 11 of JF2: closed-Onboard
Speaker Enabled, Pin 10 & Pin 11
of JF2: Open-Onboard Speaker
Disabled, Connect Chassis
Speaker Header to SPK1---Pins
10-13 of JF2: Chassis Speaker En­abled.) See Table 2-20 for jumper
settings.

Pins 10-11

Closed

Open

De fin itio n

Enabled

Disabled

Table 2-20

Onboard Speaker

En a b le /D is a ble

Jumper Settings (JF2)

Onboard IDE RAID (370DDE)

J17 gives you the option of dis­abling/enabling the onboard IDE
RAID. See Table 2-21 for pin defi­nitions.

Jumper

Position

1-2
2-3

De fin itio n

Enabled
Disabled

Table 2-21

Onboard IDE RAID

Enable/Disable (J17)

Position

1-2

Position

2-3

Enabled

Disabled

JF2:Pins 10-13

Onboard SPKR: Enabled

Onboard SPKR:Disabled

10

11

12

13

Chapter 2: Installation

2-15

2-8 Parallel Port, ACR, AGP and Floppy/Hard Disk Drive

Connections

Note the following when connecting the floppy and hard disk drive cables.

• The floppy disk drive cable has seven twisted wires.

• A red mark on a wire typically designates the location of pin 1.

• A single floppy disk drive ribbon cable has 34 wires and two connectors to

provide for two floppy disk drives. The connector with twisted wires always
connects to drive A, and the connector that does not have twisted wires
always connects to drive B.

• The 80-wire ATA66/100 IDE hard disk drive cable that came with your
system has two connectors to support two drives. This special cable
should be used to take advantage of the speed this new technology
offers. The blue connector connects to the onboard IDE connector inter­face and the other connector(s) to your hard drive(s). Consult the docu­mentation that came with your disk drive for details on actual jumper
locations and settings for the hard disk drive.

2-16

SUPER 370DDE/370SDA User's Manual

Installation

IDE Connectors

There are no jumpers to config­ure the onboard IDE interfaces
IDE1 and IDE2. Refer to Table
2-24 for pin definitions. You
must use the ATA100/66 cable
included with your system to
benefit from the ATA100/66
technology.

Parallel Port Connector

The parallel port is located on J16.
See Table 2-22 for pin definitions.

Floppy Connector

The floppy connector is located
on JP1. See Table 2-23 for pin
definitions.

Pin Number Function
1 Strobe­ 3 Da ta B it 0
5 Da ta B it 1
7 Da ta B it 2
9 Da ta B it 3
11 Da ta B it 4
13 Da ta B it 5
15 Da ta B it 6
17 Da ta B it 7
19 AC K
21 BUSY
23 PE
25 SL C T

Pin Number F unction
2 Auto Fee d ­ 4 E rro r­ 6 Init­ 8 S L C T IN­ 10 GN D
12 GN D
14 GN D
16 GN D
18 GN D
20 GN D
22 GN D
24 GN D
26 NC

Table 2-22

Pa ralle l (P rin te r) P o rt P in Defin itio n s

(J16)

Pin Number Function
1 GND
3 GND
5 Ke y
7 GND
9 GND
11 G ND
13 G ND
15 G ND
17 G ND
19 G ND
21 G ND
23 G ND
25 G ND
27 G ND
29 G ND
31 G ND
33 G ND

Pin Number Function
2 FDHDIN
4 Res e rv e d
6 F DEDIN
8 Index­ 10 M o to r E n able
12 Dri ve S e l e c t B ­ 14 Dri ve S e l e c t A ­ 16 M o to r E n able
18 D IR­ 20 STE P ­ 22 Write D a ta­ 24 Write Ga te ­ 26 Trac k 0 0 ­ 28 Wri te P ro t e ct­ 30 Read Data­ 32 Side 1 Select­ 34 D is k e tte

Table 2-23

Floppy Connector Pin Definitions (JP1)

Pin Number Function
1 Re s e t ID E
3 Hos t D a ta 7
5 Hos t D a ta 6
7 Hos t D a ta 5
9 Hos t D a ta 4
11 Hos t Data 3
13 Hos t Data 2
15 Hos t Data 1
17 Hos t Data 0
19 G N D
21 DR Q 3
23 I/O W rite­ 25 I/O Read­ 27 IOCHRDY
29 DACK3 ­ 31 IRQ1 4
33 Ad d r 1
35 Ad d r 0
37 Chip Sele c t 0
39 A c tiv ity

Pin Number Function
2 GN D
4 Ho s t D a ta 8
6 Ho s t D a ta 9
8 Ho s t D a ta 1 0
10 Hos t D a ta 1 1
12 Hos t D a ta 1 2
14 Hos t D a ta 1 3
16 Hos t D a ta 1 4
18 Hos t D a ta 1 5
20 Ke y
22 GN D
24 GN D
26 GN D
28 BA L E
30 GN D
32 IO C S 1 6 ­ 34 GN D
36 Addr 2
38 Chip Sele c t 1 ­ 40 GN D

Table 2-24

IDE Connector Pin Definitions

(IDE1 , IDE 2 )

Chapter 2: Installation

2-17

AGP Pro/4xAGP Slot

The AGP Pro slot is backward compatible with AGP and 4xAGP graphics
cards, which have fewer pins than AGP Pro cards. Because of this,
care must be taken when installing a graphics card into this slot, as doing
so incorrectly can damage your motherboard. For AGP Pro cards, you
should remove the orange sticker covering one end of the slot. For other
cards, leave this sticker in place and make sure your card does not plug
into the section it covers. A general rule of thumb is to make sure your
card fills the center section of pins first, then the end toward the edge of
the motherboard if there are more. If the I/O shield of your card is flush
with the edge of the motherboard, the card should be inserted correctly.

AGP Pro Slot

Edge of motherboard

2-18

SUPER 370DDE/370SDA User's Manual

Installation

2-9 Installing Software Drivers

After all the hardware has been installed you must install the software
drivers. The necessary drivers are all included on the Supermicro CD that
came packaged with your motherboard. After inserting this CD into your
CDROM drive, the display shown in Figure 2-5 should appear. (If this dis­play does not appear, click on the My Computer icon and then on the icon
representing your CDROM drive. Finally, double click on the S "Setup" icon.)

Figure 2-5. Driver/Tool Installation Display Screen

Click the icons showing a hand writing on paper to view the readme files
for each item. Click the tabs to the right of these

in order from top to

bottom

to install each item one at a time. After installing each item, you

must reboot the system before moving on to the next item on the
list. The bottom icon with a CD on it allows you to view the entire contents

of the CD.

3-1

Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have
followed all of the procedures below and still need assistance, refer to the
"Technical Support Procedures" and/or "Returning Merchandise for Service"
section(s) in this chapter. Note: Always disconnect the power cord

before adding, changing or installing any hardware components.

Before Power On

1. Make sure no short circuits exist between the motherboard and

chassis.

2. Disconnect all ribbon/wire cables from the motherboard, including those

for the keyboard and mouse.

3. Remove all add-on cards.

4. Install a CPU (making sure it is fully seated) and connect the chassis

speaker and the power LED to the motherboard. (Check all jumper
settings as well.)

No Power

1. Make sure no short circuits exist between the motherboard and the

chassis.

2. Verify that all jumpers are set to their default positions.

3. Check that the 115V/230V switch on the power supply is properly set.

4. Turn the power switch on and off to test the system.

5. The battery on your motherboard may be old. Check to verify that it

still supplies ~3VDC. If it does not, replace it with a new one.

No Video

1. If the power is on but you have no video, remove all the add-on cards

and cables.

2. Use the speaker to determine if any beep codes exist. Refer to

Appendix A for details on beep codes.

3-2

SUPER 370DDE/370SDA User's Manual

5. Make sure all memory modules are fully seated in their slots.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also,
note that as a motherboard manufacturer, Supermicro does not sell directly
to end-users, so it is best to first check with your distributor or reseller for
troubleshooting services. They should know of any possible problem(s)
with the specific system configuration that was sold to you.

1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently
Asked Question' (FAQ) sections in this chapter or see the FAQs on our
web site (http://www.supermicro.com/techsupport.htm) before contact­ ing Technical Support.

2. BIOS upgrades can be downloaded from our web site at:
http://www.supermicro.com/techsupport/download.htm.

Note: Not all BIOS can be flashed depending on the modifica­tions to the boot block code.

NOTE

If you are a system integrator, VAR or OEM, a POST diagnos-

tics card is recommended. For I/O port 80h codes, refer to

App. B.

Memory Errors

1. Make sure the DIMM modules are properly and fully installed for the
amount of memory desired.

2. Determine if different speeds of DIMMs have been installed and verify
that the BIOS setup is configured for the fastest speed of memory
used. It is recommended that all DIMMs in the system have the same
speed.

3. For DIMMs, make sure you are using PC133 or PC100 compliant
SDRAM.

4. Check for bad DIMM modules or slots by swapping modules between
slots and noting the results.

3-3

Chapter 3: Troubleshooting

3. If you still cannot resolve the problem, include the following information
when contacting Supermicro for technical support:

•Motherboard model and PCB revision number

•BIOS release date/version (this can be seen on the initial display when

your system first boots up)

•System configuration
An example of a Technical Support form is on our web site at
< http://www.supermicro.com/techsupport/contact_support.htm >.

4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at < [email protected] > or by fax at
[phone].

3-3 Frequently Asked Questions

Question: What are the various types of memory that the 370DDE
motherboard can support?

Answer: The 370DDE has four 168-pin DIMM slots that support up to 4 GB

of unbuffered 3.3V SDRAM. ECC memory is also supported. Please refer
to Chapter 2 for additional information.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are

not experiencing problems with your system. Updated BIOS files are lo­cated on our web site at < http://www.supermicro.com >. Please check our
BIOS warning message and the information on how to update your BIOS on
our web site. Also, check the current BIOS revision and make sure it is
newer than your current BIOS before downloading. Select your mother­board model and download the BIOS file to your computer. Unzip the BIOS
update file and you will find the readme.txt (flash instructions), the
awdflash.exe (BIOS flash utility) and the BIOS image (xxxx.bin) files. Copy
these files onto a bootable floppy and reboot your system. It is not neces­sary to set BIOS boot block protection jumpers on the motherboard. At the
DOS prompt, enter the command "awdflash." Type in the BIOS file that you
want to update (xxxx.bin).

Question: After flashing the BIOS my system does not have video.
How can I correct this?

3-4

SUPER 370DDE/370SDA User's Manual

Answer: If the system does not have video after flashing your new BIOS,
it indicates that the flashing procedure failed. To remedy this, first clear
CMOS per the instructions in this manual and retry the BIOS flashing proce­dure. If you still do not have video, please use the following BIOS Recov-
ery Procedure. First, make sure the JPWAKE jumper is disabled. Then,
turn your system off and place the floppy disk with the saved BIOS image
file (see above FAQ) in drive A. Press and hold <Alt> and <F2> at the same
time, then turn on the power with these keys pressed until your floppy drive
starts reading. Your screen will remain blank until the BIOS program is
done. If the system reboots correctly, then the recovery was successful.
The BIOS Recovery Procedure will not update the boot block in your
BIOS.

Question: Do I need the CD that came with my motherboard?

Answer: The supplied compact disc has quite a few drivers and programs

that will greatly enhance your system. We recommend that you review the
CD and install the applications you need. Applications on the CD include VIA
Pro 266 chipset drivers for Windows plus security and audio drivers.

Question: Why can't I turn off the power using the momentary
power on/off switch?

Answer: The instant power off function is controlled in BIOS by the "Power

Button Mode" setting. When the "On/Off" feature is enabled, the
motherboard will have instant off capabilities as long as the BIOS has con­trol of the system. When the "Standby" or "Suspend" feature is enabled or
when the BIOS is not in control such as during memory count (the first
screen that appears when the system is turned on), the momentary On/Off
switch must be held for more than four seconds to shut down the system.
This feature is required to implement the ACPI features on the motherboard.

PCI 1 shares one IRQ with PCI 5, IDE-RAID, and AGP (See Note 1 below)
PCI 2 has a dedicated IRQ (no sharing)
PCI 3 has a dedicated IRQ (no sharing)
PCI 4 shares one IRQ with USB

Table 3-1. Shared IRQs

370DDE

Note 1: PCI 5 shares an IRQ with IDE-RAID. Please refer to the following
table:

Onboard

ID E RA I D

PCI 5

Devices
1-2 Enabled Disabled
2-3 Disabled Enabled

3-5

Chapter 3: Troubleshooting

370DSA

PCI 1 shares one IRQ with PCI 5 and AGP
PCI 2 has a dedicated IRQ (no sharing)
PCI 3 has a dedicated IRQ (no sharing)
PCI 4 shares one IRQ with USB

Question: I installed my microphone correctly but I can't record
any sound. What should I do?

Answer: Go to <Start>, <Programs>, <Accessories>, <Entertainment> and

then <Volume Control>. Under the "Properties" tab, scroll down the list of
devices in the menu and check the box beside "Microphone".

Question: How do I connect the ATA66/100 cable to my IDE
device(s)?

Answer: The 80-wire/40-pin ATA66/100 IDE cable that came with your

system has two connectors to support two drives. This special cable must
be used to take advantage of the speed the ATA66/100 technology offers.
Connect the blue connector to the onboard IDE header and the other
connector(s) to your hard drive(s). Consult the documentation that came
with your disk drive for details on actual jumper locations and settings.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service will be rendered. You can obtain
service by calling your vendor for a Returned Merchandise Authorization
(RMA) number. When returning to the manufacturer, the RMA number
should be prominently displayed on the outside of the shipping carton, and
mailed prepaid or hand-carried. Shipping and handling charges will be ap­plied for all orders that must be mailed when service is complete.

The warranty only covers normal consumer use and does not cover dam­ages incurred in shipping or from failure due to the alternation, misuse,
abuse or improper maintenance of products. During the warranty period,

contact your distributor first for any product problems.

3-6

SUPER 370DDE/370SDA User's Manual

Notes

Chapter 4: Award BIOS

4-1

BIOS

Chapter 4

BIOS

4-1 Introduction

This chapter describes the Award BIOS for the 370DDE. The Award
ROM BIOS is stored in a Flash chip and can be easily upgraded using a
floppy disk-based program.

Note: Due to periodic changes to the BIOS, some settings may have been
added or deleted and might not yet be recorded in this manual. Please refer
to the Manual Download area of the Supermicro web site
< http://www.supermicro.com >for any changes to BIOS that may not be
reflected in this manual.

System BIOS

The BIOS is the Basic Input Output System used in all IBM® PC, XT™, AT®,
and PS/2® compatible computers. The AwardBIOS Flash chip stores the
system parameters, such type of disk drives, video displays, etc. in the
CMOS. The CMOS memory requires very little electrical power. When the
computer is turned off, a back-up battery provides power to the BIOS Flash
chip, enabling it to retain system parameters. Each time the computer is
powered-on the computer is configured with the values stored in the BIOS
ROM by the system BIOS, which gains control at boot-up.

How To Change the Configuration Data

The CMOS information that determines the system parameters may be
changed by entering the BIOS Setup utility. This Setup utility can be ac­cessed by pressing <Del> at the appropriate time during system boot, see
below.

Starting the Setup Utility

Normally, the only visible POST (Power On Self Test) routine is the memory
test. As the memory is being tested, press the <Delete> key to enter the
main menu of the BIOS Setup utility. From the main menu, you can access
the other setup screens, such as the Chipset and Power menus. Section 4­3 gives detailed descriptions of each parameter setting in the Setup utility.

SUPER 370DDE/370SDA User's Manual

4-2

BIOS

4-2 Running Setup

*Optimal default settings are in bold text unless otherwise noted.

The BIOS setup options described in this section are selected by choos­ing the appropriate text from the Main BIOS Setup screen. All displayed
text is described in this section, although the screen display is often all
you need to understand how to set the options (see on next page).

Use the Up/Down arrow keys or the <Tab> key to move among the different
settings in the above menu.

Press the <ESC> key to exit theCMOS Setup Menu and use the Left/Right
arrow keys to enter other categories of BIOS settings. The next section
describes in detail how to navigate through the menus.

When you first power on the computer, the AwardBIOS™ is immediately
activated.

While the BIOS is in control, the Setup program can be activated in one of two
ways:

1. By pressing <Del> immediately after turning the system on, or

2. When the message shown below appears briefly at the bottom of the
screen during the POST (Power On Self-Test), press the <Del> key to
activate the Main Setup Menu:

Press DEL to enter SETUP

4-3 Main BIOS Setup

All Main Setup options are described in this section. The Main BIOS Setup
screeen is displayed below.

Chapter 4: Award BIOS

4-3

BIOS

Main BIOS Setup Menu

Main Setup Features

[Date/Time]

Set the system date and time. Key in the correct information in the fields
when the options of "Month, DD, YYYY" and "HH:MM:SS" appear in the
screen. Press the <Enter> key to save the data.

[Drive A/Drive B]

These options allow the user to set the type of floppy disk drive installed in
the system. The settings are: "None", "360K, 5.25in", "1.2M, 5.25in", "720K,

3.5in", "1.44M, 3.5in", "2.88M, 3.5in."

[Swap Floppy Drive]

These options allow the user to swap the names of floppy disk drives
installed in the system, should there betwo floppy disk drives installed on the
main board. The settings are: "Disabled" and "Enabled." The default setting

is "Disabled."

[IDE Primary Master/IDE Primary Slave/IDE Secondary Master/IDE
Secondary Slave]

These options allow the user to set the parameters of the IDE Primary
Master/Slave and IDE Secondary Master/Slave slots. Hit <Enter> to activate
the following sub-menu screen for detailed options of these items. Set the
correct configurations accordingly. The items included in the sub-menu are:

SUPER 370DDE/370SDA User's Manual

4-4

BIOS

[IDE Primary Master]

This option allows the user to determine the manner in which the AwardBIOS
sets the settings for the IDE Primary Master Device. The settings are
"None", "Auto", and "Manual." The default setting is "Auto."

[Access Mode]

This item determines the location through which the AwardBIOS access the
IDE Primary Master Device. The settings are "CHS", "LBA", "Large", "Auto."
The default setting is "Auto."

[IDE Primary Master PIO / IDE Primary Slave PIO / IDE Secondary Master PIO /
IDE Secondary Slave PIO]

This IDE PIO (Programmed Input/Output) field allows you to set a PIO mode
(0-4) for the IDE Primary device: Mode 0 thorugh Mode 4, each increase in
number indicates a corresponding increase in performance. The settings are
"Auto", "Mode 0", "Mode 1", "Mode 2", "Mode 3", "Mode 4" and "Auto." The
default setting is "Auto."

[IDE HDD Auto-Detection]

Press the <Enter> key to activate the function of "IDE HDD
Auto-Detection" to detect automatically the status of the IDE HDD installed in
the system, such as the sizes of the hard drives.

Chapter 4: Award BIOS

4-5

BIOS

[HaltOn]

This option allows the user to select the situation in which you want the
BIOS to stop the POST process and notify you about the status of the
system. The settings are "All Errors", "No Errors", "All, but Keyboard", "All,
but Diskette", "All, but Disk/Key." The default setting is "All, but Keyboard."

[Base Memory]

This feature displays the amount of conventional memory detected during
boot-up. The default setting for this option is "640K."

[Extended Memory]

This feature displays the amount of extended memory detected during boot­up. The default setting for this option is "65535K."

[Total Memory]

This feature displays the amount of total memory available in the system The
default setting for this option is "1024K."

[Video]

This option allows the user to select the setting for the default video device.
The settings are "EGA/VGA", "CGA 40", "CGA 80", and "MONO." The default
setting is "EGA/VGA."

[IDE Primary Master UDMA / IDE Primary Slave UDMA /
IDE Secondary Master UDMA / IDE Secondary Slave UDMA]

This option is available only when your IDE hard drive supports Ultra
DMA/33 and the operating environment also includes a DMA drive
(Windows 95 OSR2 or a third-party IDE bus master driver). If your
IDE hard drive and your system software both support Ultra DMA/33,
select "Auto" to enable BIOS support. The settings are "Auto", and
"Disabled". The default setting is "Auto."

SUPER 370DDE/370SDA User's Manual

4-6

BIOS

4-4.1 Advanced BIOS Features

When the required item in the "Advanced BIOS Features" is
highlighted, hit the <Enter> key to activate the selection, as shown
below:

4-4 Advanced BIOS Setup

Choose Advanced BIOS Setup from the Award BIOS Setup Utility main menu
with the Left/Right arrow keys. You should see the following display. Select
one of the items in the left frame of the screen to go to the sub screen for that
item. Advanced BIOS Setup options are displayed by highlighting the option
using the arrow keys. All Advanced BIOS Setup options are described in this
section.

Chapter 4: Award BIOS

4-7

BIOS

[Boot Up NumLock Status]

This option enables the system to check the Status of the NumLock key
during boot-up. The settings are "On" and "Off." The default setting is

"On."

[Init Display First]

[Quick Power-On Self Test]

If enabled, this feature will speed up the process of POST (Power On Self
Test) after the computer is switched on. The settings are "Enabled" and
"Disabled." If "Disabled", the process of POST will remain in the normal
speed. The default setting is "Disabled."

This option allows the user to determine which device will be first displayed
when the sytem boots up -- whether it is the device installed in the PCI slot
or the device intalled in the AGP slot. The settings are "PCI slot" and "AGP.."
The default setting is "AGP."

[Gate A20 Option]

This option allows the user to determine if the chipset or the keyboard
controller should have the control over Gate A20. The settings are "Normal"
or "Fast." If set to "Normal", a pin in the keyboard controller controls Gate
A20. If "Fast" is selected, the chipset will have the control over Gate A20.
The default setting is "Fast."

[Auto Detect DIMM/PCI CLK]

If enabled, this feature will allow the BIOS automatically to detect the status
of the DIMM/PCI clock. The settings are "Enabled" and "Disabled." The
default setting is "Enabled."

[Typematic Rate Setting]

Key strokes repeat at a rate pre-determined by the keyboard
controller. The key stroke repeating rate is called the typematic rate.
If "Enabled", this option allows the user to set the "Typematic Rate"
of the system. If "Disabled", the user will not be allowed to set the
"Typematic Rate." When disabled, "Typematic Rate" and "Typematic
Delay" will not be displayed. The settings are "Enabled" and
"Disabled." The default setting is "Disabled."

SUPER 370DDE/370SDA User's Manual

4-8

BIOS

4-4.2 Advanced Chipset Features

[Typematic Rate (Chars/Sec)]

If enabled, the option allows the user to set the number of times a key
stroke repeats itself in a second when the key is held down. The settings
are: "6", "8", "10", "12", "15", "20", "24", and "30." The default setting is
"6."

[Typematic Delay]

The option sets the delay time after a key is held down before it
begins to repeat the keystroke. The settings are: "250", "500", "750",
"1000." The default setting is "250."

[OS Select For DRAM> 64MB]

The option allows the user to select the operating system that requires a
DRAM memory greater than 64MB in order to function properly. The
settings are "OS2", and "Non OS2." The default setting is "Non OS2."

[Power On after PWR Fail]

This option allows the user to determine if the system's power will be
automatically turned "on" or remains "off" after a power failure. The settings
are "On", "Off" and "Former Status." The default setting is "Off"."

[MPS Version Control for OS]

This option sets the modes of the MPS Version Control for the operating
system. The settings are "1.4" and "1.1." The default setting is "1.4."

Chapter 4: Award BIOS

4-9

BIOS

This section documents the functionality that the AwardBIOS provides the
user in configuring the system based upon the special features offered by
the VIA Apollo 266 chipset. The VIA Apollo 266 chipset manages the
operations of major components of the board, such as the bus speed of the
CPU, the access to the memory and the communication between the PCI slots
and the CPU. Normally, the default settings for the Advanced Chipset
Features listed in the section are pre-configured by the manufacturer for the
optimal performance of the system. It is not recommended that the user alter
the default settings. This section is provided as an emergency measure for
the user to restore the functions of the system when the critical data stored
in the BIOS is lost.

When the item in "Advanced Chipset Features" is highlighted, hit the <Enter>
key to activate the screen below:

[Host & AGP Bridge Control]

This section documents the AwardBIOS management of the bus links
between host and bridge devices.

[Memory Parity / ECC Check]

"Enabled" adds a parity check to the boot-up memory tests. Select "Enabled"
only if the system DRAM contains parity.

[System BIOS Cacheable]

If enabled, the system BIOS information stored in the BIOS ROM (Read Only
Memory) chip will be written and temporarily stored in the "cacheable"
section of the memory, so the CPU has faster access to the information.
The settings are: "Enabled" or "Disabled." The default setting is "Enabled."

SUPER 370DDE/370SDA User's Manual

4-10

BIOS

[Video BIOS Cacheable]

If enabled, the Video BIOS information stored in the BIOS ROM (Read Only
Memory) chip will be written and temporarily stored in the "cacheable"
section of the memory to provide faster access to the information. The
settings are: "Enabled" or "Disabled." The default setting is "Enabled."

[Memory Hole]

To improve the performance of the sytem, a certain section of the memory
will be reserved for the use of the devices installed in the PCI slots. This
section of memory must be mapped into the memory space below 16MB.
The settings are: "15M-16M" or "Disabled." The default setting is "Disabled."

[CPU to PCI Write Buffer]

To improve the performance of the system, a certain section of the memory
will be designated as "Write Buffer" to temporarily store the data CPU writes
to PCI to provide faster access. This information can be exe.codes or
operational instructions for the system . The settings are: "Enabled" or

"Disabled." The default setting is "Enabled."

[PCI Master 0 WS Write]

If "enabled", the transimission of PCI Master Write PCI Master Write signals
will have no delays. The settings are: "Enabled" or "Disabled." The default

setting is "Enabled."

[PCI Delayed Transition]

If "enabled", the PCI signal transition will be delayed. The settings are:
"Enabled" or "Disabled." The default setting is "Disabled."

[On-Chip IDE Channel 10]

If "enabled", the BIOS support of onchip IDE 10 will be activated. The
settings are: "Enabled" or "Disabled." The default setting is "Enabled."

[IDE Prefetch Mode]

If "enabled", the function of IDE Prefetch Mode will be activated. The settings
are: "Enabled" or "Disabled." The default setting is "Enabled."

Chapter 4: Award BIOS

4-11

BIOS

[On-Chip AC97 Modem]

If enabled, this option allows the user to activate the BIOS support of On­Chip MC 97 Modem. The settings are: "Disabled" and "Enabled." The default
setting is "Disabled."

[On-Chip LAN Controller]

If enabled, this option allows the user to activate the BIOS support of On­Chip LAN Controller. The settings are: "Disabled", and "Enabled." The
default setting is "Disabled."

[On-Chip USB Controller]

If enabled, this option will allow the user to acctivate the BIOS support of
On-Chip USB Controllers. The settings are: "All Disabled", "All Enabled",
"1&2 USB Ports", "2&3 USB Ports", "1 USB Port", "2 USB Port", and "3USB
port." The default setting is "All Enabled."

[USB Keyboard Support]

If enabled, this option allows the user to activate the BIOS support of the
On-Chip USB Keyboard Controller. The settings are: "Disabled", and
"Enabled." The default setting is "Disabled."

4-4.3 Integrated Peripherals

SUPER 370DDE/370SDA User's Manual

4-12

BIOS

[Onboard Serial Port 1/Port 2]

This option allows the user to set the address and the corresponding IRQ
for the Serial Port1 and Serial Port 2. The settings are "Disabled" , "3F8/
IRQ4", "2F8/IRQ3", "3E8/IRQ4", "2E8/IRQ3", and "Auto ." The default setting
for Serial Port1 is "3F8/IRQ4" and the defualt for Port 2 is is "2F8/IRQ3."

[UART Mode Select]

This option allows the user to select the UART mode for BIOS. The settings
are "IrDA", "ASKIR", and "Normal". The default setting is "Normal".

[RxD, TxD Active]

This option allows the user to set the settings for the function of "RxD,

TxD Active." The settings are "Hi, Hi", "Hi, Lo", "Lo, Hi", and "Lo, Lo." The

default setting is "Hi, Lo."

[Onboard FDC controller]

Select "Enabled", if your system has a floppy disk controller (FDC) installed
on the main board and you wish to use it. The settings are "Enabled" and
"Disabled." The default setting is "Enabled."

When the above menu appears, select the items and hit the <Enter> key to
display the options.

When the item "Integrated Peripherals" is highlighted, hit the <Enter> key to
activate the following sub-menu screen.

Chapter 4: Award BIOS

4-13

BIOS

[IR Transmission Delay]

If "Enabled", the transmssion of IR (Infra-Red) Signals will be delayed. The
settings are "Enabled" and "Disabled." The default setting is "Enabled."

[UR2 Duplex Mode]

The option set the mode for the UR2 Duplex Mode. The settings are "Full"
and "Half." The default setting is "Half."

[Use IR Pins]

This item sets the mode for Use IR Pins. The settings are "RxD2, TxD2" and
"IR-Rx2Tx2." The default setting is "IR-Rx2Tx2."

[Onboard Parallel Port]

This option allows the user to set the address and the corresponding IRQ
for the onboard Parallel port. The settings are "Disabled" , "378/IRQ7",
"278/IRQ5", and "3BC/IRQ7." The default setting for the Parallel Port1 is
"378/IRQ7."

[Parallel Port Mode]

This option set the mode for the onboard Parallel port. The settings are
"SPP" , "EPP", "ECP", and "ECP+EPP." The default setting is "ECP."

[EPP Mode Select]

This option allows the user to select the EPP mode. The settings are "EPP

1.9" and "EPP 1.7." The default setting is "EPP 1.7 ."

[ECP Mode Use DMA]

This option allows the user to select the ECP use DMA mode. The settings
are "1" and "3." The default setting is "3 ."

[Game Port Address]

This option allows the user to set the Game Port address. The settings
are "Disabled", "201" and "209." The default setting is "201 ."

SUPER 370DDE/370SDA User's Manual

4-14

BIOS

[Midi Port Address]

This option allows the user to set the Midi Port address. The settings are
"Disabled", "330", "300", and "290." The default setting is "330."

[Midi Port IRQ]

This option allows the user to set the Midi Port IRQ. The settings are "5"
and "10." The default setting is "10."

Chapter 4: Award BIOS

4-15

BIOS

4-4.4 Hardware Monitors

When the item "Hardware Monitors" is highlighted, hit the <Enter> key to
activate the sub-menu of "Hardware Monitors". The "Hardware Monitors"
sub-menu screen is shown below:

[CPU Warning Temperatures]

This item allows the user to set the CPU temperature threshold. When the
CPU temperature reaches the threshold temperature set by the user, the
alarm will be set off and a warning message will be displayed on the
screen. The settings are "Disabled", "500C/1220F","550C/1310F" "600C/1400F",
"650C/1490F","700C/1580F","750C/1670F", and "800C/1760F." The default setting
is"600C/1400F."

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BIOS

4-4.5 Pr ocessor Features

When the item "Processor Features" is highlighted, hit the <Enter> key to
activate the sub-menu of "Processor Features" listed below:

[CPU L1 & L2 Cache]

Set this option to "Enable" to activate the function of CPU L1 and L2 cache.
The settings are "Disabled", and "Enabled." The default setting is "Enabled."

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BIOS

[CPU L2 Cache ECC Check]

Set this option to "Enable" to activate the function of CPU L2 CacheECC
Checking. The settings are "Disabled" and "Enabled." The default setting is
"Enabled."

[CPU Clock Ratio]

This option allows the user to set the CPU Clock Ratio. The settings are "x3",
"x3.5", "x4","x4.5", "x5", "x5.5","x6", and "x6.5." The default setting is
"x3."

4-5 PnP/PCI Configurations

When the Item "PnP/PCI" is highlighted on the main menu bar, hit
the <Enter> key to activate the following screen:

[PNP OS Installed]

Select "Yes" if you are using an operating system that supports the plug and
play solution. Select "No" if you need the BIOS to configure non-boot
devices. The settings are "Yes" and "No." The default setting is"No."

[Reset Configuration Data]

If you have installed a new add-on device and this add-on device has
caused conflicts in system configuration and has resulted in system boot-up
failure, then, select "Enabled" to reset "Extended System Configuration Data"
(ESCD) for the OS to reboot the system. The settings are "Enabled" and
"Disabled." The default setting is"Disabled."

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BIOS

[Resources Controlled By]

The Award BIOS can automatically configure all the boot devices and all Plug
and Play compatible devices. However, if this item is set to "Auto (ESCD)",
the user is not able to set the IRQ DMA and memory address, since the
Award BIOS will automatically assign the values to these fields. The settings
are "AUTO (ESCD)" and "Manual." The default setting is "AUTO (ESCD)."

[PCI/VGA Palette Snoop]

For best performance of the system, this item has been pre-set to "Disabled"
by the manufacturer. The settings are "Enabled" and "Disabled." The default
setting is"Disabled."

[Assign IRQ for VGA]

If "Enabled", the item allows the AwardBIOS to assign an IRQ for the VGA
devices. The settings are "Enabled" and "Disabled." The default setting is
"Enabled."

[Assign IRQ for USB]

If "Enabled", the item allows the AwardBIOS to assign IRQ for the USB
devices. The settings are "Enabled" and "Disabled." The default setting
is"Enabled."

Chapter 4: Award BIOS

4-19

BIOS

When the Item "Power" is highlighted on the main menu bar, hit the
<Enter> key to activate the following screen:

[ACPI Function]

This item allows you to enable and disable the function of Advanced
Configuration and Power Management. The settings are "Enabled" and
"Disabled." The default setting is "Enabled."

[ACPI Suspend Type]

This item allows the user to determine the ACPI Suspend type. The settings
are "S1 (POS)", and "S3 (STR)." The default setting is "S1 (POS)."

[Power Management]

This option sets the degree of power saving for the system, especially for
HDD Power Down, Doze Mode and Suspend Mode. The settings are "User
Define", "Min Saving", and "Max. Saving." The default setting is "User
Define."

4-6 Power Management

[Suspend Mode]

This item sets the system suspend Mode. The settings are "Disabled", "1
Min", "2 Min", "4 Min", "6 Min", "8 Min", "10 Min", and "20 Min." The default
setting is "Disabled."

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BIOS

[Wake-Up by PME]

If "Enabled", the user is able to "wake up" the system by the Power
Management Event. The settings are "Enabled" and "Disabled." The default
setting is "Disabled."

[Modem Ring Resume]

Select "Enabled" to allow the BIOS to activate the function of Modem Ring
Resume. The settings are "Enabled" and "Disabled." The default setting is
"Disabled."

[HDD Power Down]

If "Enabled", this option will allow the AwardBIOS to power-down the hard
disk drive. The settings are "Disabled", "1 min", "2 min", "3 min", "4 min", "5
min", "6 min", and "7 min." The default setting is "Disabled."

[Video Off Option]

This option sets the status of video device and monitor when the system is
in the Suspend Mode. When the option is set to "Always On", the video
device and the monitor will always be on when the system is in the suspend
mode. When the option is set to "Suspend-off", the video device and the
monitor will be turned off when the system is in the suspend mode. The
settings are "Suspend-off" and "Always On". The default setting "Suspend­Off".

[Video Off Method]

This item determines the manner in which the monitor is turned off. The
settings are "Blank Screen", "V/H SYNC+Blank", and "DPMS". Select the
"V/H SYNC+Blank" to turn off the vertical and horizontal synchronization
ports and the monitor. Select "Blank Screen" to turn off the video buffer and
the monitor. Select "DPMS" to initiate display power management signals.
The default setting is "DPMSV

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4-21

BIOS

[Power On Function]

The option allows the user to determine the method by which the system
activates the power on function. The settings are "Password", "Hot Key",
"Mouse Left", "Mouse Right", "Any key", "Button Only", and "Keyboard 98."
The default setting is "Button Only."

[KB Power On Password]

This item allows the user to set the password to activate the power on
function through keyboard. Press the <Enter> key to enter the password.

[Hot Key Power On]

This option allows the user to set the hot key to activate the power on
function. The settings are "Ctrl F1", "Ctrl F2", "Ctrl F3", "Ctrl F4", "Ctrl F5",
"Ctrl F6", "Ctrl F7", "Ctrl F8", "Ctrl F9","Ctrl F10", "Ctrl F11", and "Ctrl F12."
The default setting is "Ctrl F1."

[Modem Use IRQ]

This item allows the AwardBIOS to assign the IRQ to be used by the Modem.
The settings are: "NA", "3", "4", "5", "7", "9", "10", and "11." The default
setting is "3."

[Soft-off by PWR-BTTN]

This item determines the system's "Soft-off" mode when the user presses
the power-button. The settings are "Instant-off" and "Delay 4 Sec." The
default setting is "Instant-off."

[RTC Alarm Resume]

If "Enabled", this option will allow the AwardBIOS to resume the RTC (Real
Time Clock) Alarm activities. The default settings are "Enabled" and
"Disabled." The default setting is "Disabled."

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BIOS

4-7 Boot-up Devices

When the Item "Boot" is highlighted on the main menu bar, hit the
<Enter> key to activate the following screen:

Award BIOS attempts to load the operating system from devices
specified by the users in a user-specified sequence.

[First Boot Device]

This item allows the user to set the device as the first boot-up device. The
settings are "Floppy", "LS120", "HDD-0", "SCSI", "CDROM", "HDD-1", "HDD-2",
"HDD-3", "ZIP100", "LAN", and "Disabled".." The default setting is "Floppy."

[Second Boot Device]

This item allows the user to set the device as the second boot-up device.
The settings are The settings are "Floppy", "LS120", "HDD-0", "SCSI",
"CDROM", "HDD-1", "HDD-2", "HDD-3", "ZIP100", "LAN", and "Disabled." The
default setting is "CDROM."

[Third Boot Device]

This item allows the user to set the device as the third boot-up device. The
settings are The settings are "Floppy", "LS120", "HDD-0", "SCSI", "CDROM",
"HDD-1", "HDD-2", "HDD-3", "ZIP100", "LAN", and "Disabled." The default
setting is "HDD-0."

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4-23

BIOS

[Virus Warning]

This item allows the user to choose the VIRUS Warning feature for the IDE
Hard Drive Disk boot sector protection. If this function is enabled and
someone attempts to write data into this area, then, the BIOS will display a
warning message and the udible alarm will be activated. The settings are
"Enabled" and "Disabled." The default setting is "Disabled."

[Boot Up Floppy Seek]

Set this option to "Enabled" to allow the BIOS to test floppy drives to
determine whether they have 40 tracks or 80 tracks. The settings are
"Enabled" or "Disabled." The default setting is "Enabled."

[Boot Other Device]

If enabled, this option enables the BIOS to load the OS from another device
rather than the ones that have been specified as the first, second, and third
boot up devices. The settings are "Enabled" and "Disabled." The default
setting is "Enabled."

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BIOS

4-8 Security Setup

When the Item "Security" is highlighted on the main menu bar, hit
the <Enter> key to activate the following screen:

[Set Supervisor's Password]

When the item "Set Supervisor Password" is highlighted on the
above screen, hit the <Enter> key to activate the following screen.
When prompted, type in Supervisor's password in the dialogue box
to set or to change Supervisor's Password.

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4-25

BIOS

[Set User's Password]

When the item "Set User's Password" is highlighted on the Security
Main Menu, hit the <Enter> key to activate the following screen. When
prompted, type in User's password in the dialogue box to set or to
change the User's Password.

[Security Option]

When the item "Security Option" is highlighted on the Security Main
Menu, hit the <Enter> key to activate the screen shown below.

This option allows the user to determine if the password is required
every time when the system boots up or if the password is required
only when you enter the CMOS setup. The settings are "System" and
"Setup." The default setting is "Setup."

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BIOS

Select "Exit" from the Main Menu bar and hit the <Enter> key to
activate the following screen:

4-9 Exit Setup

[Save & Exit Setup]

If you highlight the letter "Y" and press <Enter> when the above screen ap­pears, you will save the changes you've made in the BIOS program (CMOS)
and exit. Your system should, then, continue with the boot-up procedure. The
options are "Y", and "N." The default setting is "N."

When the item "Save & Exit" is highlighted, hit the <Enter> key to
activate the following sub-screen.

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4-27

BIOS

[Exit without Saving]

If you highlight the letter "Y" and press <Enter> when the above "Exit without
Saving" screen appears, all the changes you've made in the CMOS will not be
saved when you exit the CMOS Setup. Your system should then continue with
the boot-up procedure.

When the item "Load Fail Safe Defaults" is highlighted, hit the
<Enter> key to activate the following screen:

When the dialogue box appears in the above screen, press the key "Y" to
load the BIOS Fail-Safe default values for the most stable system operation.
The settings are "Yes" and "No." The default setting is "No."

[Load Fail-Safe Defaults]

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BIOS

When the dialogue box appears in the above screen, press the key "Y" to
load the default values for the optimal system performance. The settings are
"Yes" and "No." The default setting is "No."

[Load Optimal Defaults]

5-1

Chapter 5: The FastTrak 100 RIAD Card (370DDE)

Chapter 5

IDE RAID Card (370DDE option)

5-1 Introduction to the FastTrak 100 RAID

The 370DDE contains a Promise Technology FastTrak100 RAID installed
onboard. Promise designed the FastTrak100 to provide a cost-effective,
high performance RAID card that adds performance and/or reliability to PC
desktops and/or servers using Ultra ATA/100, Ultra ATA/66, or EIDE
drives.

FastTrak100 supports striping (RAID 0), mirroring (RAID 1), striping/
mirroring (RAID 0+1), or spanning (JBOD) operation, respectively. With
striping, identical drives can read and write data in parallel to increase
performance. Mirroring increases read performance through load balanc­ing and elevator sorting while creating a complete backup of your files.
Striping with mirroring offers both high read/write performance and error
tolerance. Spanning uses the full capacity of all attached drives without
requiring identical drive size, but offers no other RAID functionality.

A FastTrak100 striped array can double the sustained data transfer rate
of Ultra ATA/66 drives. FastTrak100 fully supports Ultra ATA/100
specification of up to 100 MB/sec per drive, depending on individual
drive specifications.

FastTrak100 also offers fault tolerant, data redundancy for entry-level
network file servers or simply for desktop PC users wanting to continu­ally protect valuable data on their PC. FastTrak100 offers RAID 1
mirroring (for two drives) and RAID 0+1 mirroring and striping (for four
drives) to protect data. Should a drive that is part of a mirrored array
fail, FastTrak100 uses the mirrored drive (which contains identical data)
to assume all data handling. When a new replacement drive is later
installed, FastTrak100 rebuilds data to the new drive from the mirrored
drive to restore fault tolerance.

FastTrak100’s bootable BIOS supports individual drives larger than

8.4GB. With FAT32 and NTFS partitioning, the array can be addressed
as one large

single

volume.

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Troubleshooting

Advanced Hardware Design

Features Benefits

Supports data striping (RAID 0), mirroring
(RAID 1), and striping/mirroring combination
(RAID 0+1)

Provides dramatic increase in drive
performance and/or fault tolerant options.
Offers performance customization and data

rebuilds from the BIOS menu.
Supports Ultra DMA 5/4/3/2/1/0,
DMA 2/1/0

Burst data transfer rates up to 100MB/sec from

Ultra ATA/100 drives to boost overall system

performance.
PCI Plug-n-Play, PCI Interrupt sharing and
coexists with mainboard IDE controllers

Easy to install; support four ATA drives on the

FastTrak100 while still supporting 4 devices on

motherboard ATA controller.
Supports concurrent dual IDE controller
operation

Drive workload is distributed in parallel

between members of the array.
Supports IDE bus master operation

Allows multiasking during disk transfers which

increase CPU efficiency. The CPU is free to

process tasks during IDE data transfers through

the PCI Bus to/from system memory.
Utilizes FastBuild

TM

automenu from the

FastTrak100 onboard BIOS

Offers pre-set application specific settings

which can be optimized for Desktop, Server, or

A/V Editing. Has "Auto Setup" option for quick

and easy array builds.
Displays status and error checking messages
during bootup

Notifies user of possible errors and allows for

recovery of mirrored drive arrays directly from

FastBuild

TM

.

Employs the latest Promise PCI
Ultra ATA/100 ASIC technology.

Fully supports Ultra ATA/100 specifications

with 100 MB/sec timing and CRC error-

checking at high speeds.
Mirroring supports automatic background

rebuilds

Fault tolerance can be restored automatically

without rebooting

5-2 Key Features and Benefits

The following information offers an overview of the major features of your
new Promise FastTrak100. It is divided into two areas: Advanced Hardware
Design, and Compatibility.

Compatibility

Features Benefits

Complies with PCI v2.1 Local Bus standard

Provides highest level of hardware

compatibility.
Compliant with PCI IDE Bus Master standard.
PCI IDE Bus Master support for Windows
98/95, Windows NT 3.5x, 4.0

Provides 32-bit I/O, IDE Bus Master, and Ultra

ATA performance for optimal system

performance.
Tested compatiblity to coexist with Mainboards
that have integrated IDE controllers

Improves system performance of new and

existing installations including mainboards with

Intel chipsets.
Compatible with Ultra ATA/100, Ultra
ATA/66, Ultra ATA/33, EIDE and Fast ATA-2
drives supporting multi-word DMA

Works with newest and current IDE drive

specifications. Promise engineers experienced

with IDE devices perform verification testing

with major drive manufacturers and

development partners.

Features LBA and Extended Interrupt13 drive
translation in controller onboard BIOS

Breaks capacity barriers for support of drives

greater than 8.4GB in capacity. Offers flexible

storage options for space demanding

applications.

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Chapter 5: The FastTrak 100 RIAD Card (370DDE)

5-3 Checking CMOS Settings

No changes are necessary in the Mainboard CMOS Setup for re­sources or drive types. Since FastTrak100 is a PCI Plug-n-Play (PnP)
device, the Interrupt and Port address resources are automatically
assigned by the Mainboard’s PCI PnP BIOS.

The FastTrak100 system resources including port address, interrupt,
and BIOS address are

automatically

determined by the system PnP
BIOS. To customize IRQ settings, enter the Mainboard BIOS’s Ad­vanced PCI setup and follow the manufacturer’s procedures. When the
system is limited by IRQ resources, the FastTrak100 card can be set
for the same IRQ as other PCI cards that support PCI interrupt sharing.

For the FastTrak100 to be the bootable IDE controller, confirm in the
mainboard’s Standard CMOS Setup that the drive types (for

hard disk

drives) are set for “Unknown Device” or “Not Installed” (see below). If
there is a “Hard-Disk Drive Sequence,” place the FastTrak controller as
the second choice in searching for a bootable device. No changes are
needed for CD-ROM drives that are attached to the mainboard IDE
controller.

changed on this screen.

Viewing FastTrak System Resources

The [System Resources Configuration] section of this submenu
displays the PCI slot interrupt and port address used by the
FastTrak100. The resources used are determined by the Mainboard
PCI PnP BIOS for the PCI slot in which the FastTrak100 resides.

In the rare case that there is a resource conflict, refer to the Mainboard
BIOS documentation on changes on resources allocated to the
FastTrak100 PCI slot.

NOTE: You must use an 80-wire, 40-pin cable when connecting an
Ultra ATA/100 hard drive to the FastTrak100 controller card. The
FastTrak100 package contains two 80-wire, 40-pin cables.

WARNING: If creating a Security array using an existing hard drive,
backup any necessary data. Failure to follow this accepted PC practice
could result in data loss.

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Troubleshooting

5-4 Installing Driver

This section details the FastTrak100 driver installation when used with
various operating systems. The software includes the driver necessary to
identify FastTrak100 to the operating system.

·For Windows 2000, see below

·For Microsoft Millennium, see page 5-6

·For Windows 95/98, see page 5-7

·For Windows 3.1/DOS, see page 5-10

·For Windows NT4.0, see page 5-11

·For LINUX, see the CD included with the motherboard

Windows 2000

Installing Driver During New Windows 2000 Installation

1a. Floppy Install: Boot the computer with the Windows 2000 installation

diskettes.

1b. Floppyless Install: Boot from floppy and type “WINNT”. After files have

been copied, the system will reboot. On the reboot, press <F6> after
the message “Setup is inspecting your computer’s hardware configu­ration...” appears.

1c. CD-ROM Install: Boot from the CD-ROM. Press <F6> after the

message “Press F6 if you need to install third party SCSI or RAID
driver” appears.

2. When the “Windows 2000 Setup” window is generated, press “S” to
Specify an Additional Device(s)

3. Press “O” to select “Other” and press the “Enter” key.

Installing Driver in Existing Windows 2000 System

After installing the FastTrak100 card and rebooting your system,
Windows 2000 setup will show a “New Hardware Found” dialog box.
Under Windows 2000, the “PCI RAID Controller” will be displayed.

1. In the dialog box, choose “Driver from disk provided by hardware
manufacturer” button.

2. In the A: drive, insert the FastTrak100 driver diskette.

3. Type “A:\WIN2000” in the text box. Press “Enter”.

4. Choose “Win2000 Promise FastTrak100 Controller” from the list that
appears on screen, then press the “Enter” key.

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Chapter 5: The FastTrak 100 RIAD Card (370DDE)

5. The Windows 2000 Setup screen will appear again saying “Setup will
load support for the following mass storage devices – Win2000
Promise FastTrak100 controller”. The FastTrak100 driver will now be
copied on to the system and entered into the Windows 2000 driver
database.

6. When the “System Settings Change” dialog box appears, remove the
floppy diskette and click on “Yes” to restart the system. Windows
2000 will then restart for the driver installation to take effect.

7. Power off your system, then attach your hard drives to the FastTrak100
controller card.

Confirming Windows 2000 Installation

1. From Windows 2000, open the Control Panel from “My Computer”
followed by the System icon.

2. Choose the “Hardware” tab, then click the “Device Manager” tab.

3. Click the “+” in front of “SCSI & RAID Controllers hardware type.” The
driver “Win2000 Promise FastTrak/FastTrak100 Controller” should
appear.

4. Insert the Promise TechnologyÒ driver diskette into drive A: and press
“Enter” key.

5. Choose “Win2000 Promise FastTrak100 Controller” from the list that
appears on screen, then press the “Enter” key.

6. The Windows 2000 Setup screen will appear again saying “Setup will
load support for the following mass storage devices:” The list will
include “Win2000 Promise FastTrak100 controller”..

NOTE: If you need to specify any additional devices to be installed,
do so at this time. Once all devices are specified, continue to step 7.

7. From the Windows 2000 Setup screen, press the Enter key. Setup will
now load all device files and then continue the Windows 2000
installation.

WARNING: If you will be moving the boot drive containing the existing
Windows 2000 operating system to a mirrored RAID 1 array on the
FastTrak100 card, the FastTrak100 driver MUST be loaded to the hard
drive while it is still attached to your existing hard drive controller. Do
not attach this drive or any other hard drive to the FastTrak100 control­ler card before completing this step.

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Troubleshooting

Microsoft Millennium

Installing Drivers During Millennium Installation

The following details the installation of the FastTrak100 drivers while
installing Microsoft’s Millennium (with the FastTrak100 controller card
already in place). If you’re installing the FastTrak100 drivers on a system
with Millennium already installed, see “Installing Drivers with Existing
Millennium System.”

1. Install Microsoft Millennium fully.

2. After installation, go the “Start” menu and choose “Settings.”

3. From the “Settings” menu, choose “Control Panel.”

4. In the “Control Panel” window, double-click on the “System” icon.

5. In the “System” window, choose the “Device Manager” tab.

6. In the hierarchical display under “Other Devices” is a listing for “PCI
RAID Controller.” Choose it and then press the “Properties” button.

7. Choose the “Driver” tab in the “Properties” window, choose “Update
Driver,” and then press “Next.”

8. Choose “Search for a better driver than the one your device is using now
(recommended),” then press “Next.”

9. Choose “Specify Location,” and then type “A:\WINME” in the text box.

10. Insert the “FastTrak100 Driver” diskette into the A: drive.

11. Press the “Next” button. A message informing you that Windows
Millennium has found “Windows Millennium Promise FastTrak100
Controller” should appear.

12. Press “Next,” then “Finish,” then “Yes” when asked if you want to
restart your computer. Be sure to remove the diskette from drive A:.

Installing Drivers with Existing Millennium System

The following section details the installation of FastTrak100 drivers on a
system that has Millennium already installed and running. If you’re
installing the Ultra100 drivers on a system during an installation of
Millennium, see “Installing Drivers During Millennium Installation.”

1. After installing the FastTrak100 controller card and configuring the
hard drives, power up the system and boot.

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Chapter 5: The FastTrak 100 RIAD Card (370DDE)

2. The “Add New Hardware Wizard” will appear, informing you that it has
found a “PCI RAID Controller.”

3. Click on “Next,” and from the generated list box, choose “Search for
a better driver than the one your device is using now.”

4. Click on “Next,” and from the generated choices, choose “Specify a
location.”

5. Insert the “FastTrak100 Driver” diskette in drive A:.

6. Type “A:\WINME” in the text box that appears.

7. Click on “Next.” A message informing you that Windows Millennium
has found “Windows Millennium Promise FastTrak100 Controller”
should appear.

8. Click on “Next,” and then on “Finish.”

9. Choose “Yes” when asked if you want to restart your computer. Be
sure to eject the diskette from drive A:.

Confirming Driver Installation in Millennium

To confirm that the driver has been properly loaded in Millennium, perform
the following steps:

1. Choose “Settings” from the “Start” menu.

2. Choose “Control Panel,” and then double-click on the “System” icon.

3. Choose the “Device Manager” tab, and then click the “+” in front of
“SCSI & RAID controllers.” “Windows Millennium Promise FastTrak100
Controller” should appear.

Windows 95/98

Installing Drivers During Windows 95/98 Installation

The following three sections detail the installation of the FastTrak100
drivers while installing Windows 95/98 (with the FastTrak100 controller
card already in place). If you’re installing the FastTrak100 drivers on a
system with Windows 95/98 already installed, see “Installing Drivers with
Existing Windows 95/98” on page 5-29.

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Troubleshooting

Windows 98

1. After installing the FastTrak100 controller card and configuring the
hard drive(s), partition and format your hard drive(s), if necessary.

2. Install Windows 98 normally.

3. After installation, go the “Start” menu and choose “Settings.”

4. From the “Settings” menu, choose “Control Panel.”

5. In the “Control Panel” window, double-click on the “System” icon.

6. In the “System” window, choose the “Device Manager” tab.

7. In the hierarchical display under “Other Devices” is a listing for “PCI
RAID Controller.” Choose it and then press the “Properties” button.

8. Choose the “Driver” tab in the “Properties” window, choose “Update
Driver,” and then press “Next.”

9. Choose “Search for a better driver than the one your device is using now
(recommended),” then press “Next.”

10. Choose “Specify Location,” and then type “A:\WIN95-98” in the text
box.

11. Insert the “FastTrak100 Driver” diskette into the A: drive.

12. Press the “Next” button. A message informing you that Windows 98
has found “Win95-98 Promise FastTrak100 (tm) Controller” should
appear.

13. Press “Next,” then “Finish,” then “Yes” when asked if you want to
restart your computer. Be sure to remove the diskette from drive A:.

Windows 95

1. After installing the FastTrak100 controller card and configuring the
hard drives, partition and format your hard drive(s), if necessary.

2. Install Windows 95 normally.

3. After installation, go to the “Start” menu and choose “Settings.”

4. From the “Settings” menu, choose “Control Panel.”

5. In the “Control Panel” window, double-click on the “System” icon.

6. In the “System” window, choose the “Device Manager”tab.

7. In the hierarchical display under “Other Devices” is a listing for “PCI
Mass Storage Controller.” Choose it and then press the “Properties”

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Chapter 5: The FastTrak 100 RIAD Card (370DDE)

button.

8. Choose the “Driver” tab in the “Properties” window, and then press the
“Update Driver” button.

9. When asked if you want Windows to search for the driver, choose “Yes
(recommended).”

10. Insert the “FastTrak100 Driver” diskette into the A: drive, then press
“Next.”

11. When Windows informs you that it was unable to find the drivers, press
“Other Locations…”

12. In the “Select Other Location” dialog box, type “A:\WIN95-98”.

13. Press the “Next” button. A message informing you that Windows 95
has found “Win95-98 Promise FastTrak100 (tm) Controller” should
appear.

14. Press “Finish.” (If Windows can’t find the “FastTrak100.MPD” file, type
“A:\WIN95-98” in the “Copy files from:” text box).

15. Choose “Yes” when asked if you wish to restart the system, and
remove the diskette.

Installing Drivers with Existing Windows 95/98

The following three sections detail the installation of FastTrak100 drivers
on a system that has Windows 95/98 already installed. If you’re installing
the FastTrak100 drivers on a system during a Windows 95/98 installation,
see “Installing Drivers During Windows 95/98 Installation” on Page 5-27.

Windows 98

1. After installing the FastTrak100 controller card and configuring the
hard drives, power up the system and boot Windows.

2. The “Add New Hardware Wizard” will appear, informing you that it has
found a “PCI RAID Controller.”

3. Check the “Search for the best driver for your device” box and click the
Next button.

4. Check the “Specify a Location” box and click Next button.

5. Type “A:\WIN95-98” in the text box that appears.

6. Insert the “FastTrak100 Driver” diskette in drive A:.

7. Click on “Next.” The Add New Hardware wizard will say it has found

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Troubleshooting

“Win95-98 Promise FastTrak100 controller”.

8. Click on “Next,” and then on “Finish.”

9. Choose “Yes” when asked if you want to restart your computer. Be
sure to eject the diskette from drive A:.

Windows 95

1. After installing the Ultra100 controller card and configuring the hard
drives, power up the system and boot Windows.

2. The “Update Device Drive Wizard” will appear, informing you that it has
found a “PCI Mass Storage Controller.”

3. Insert the “FastTrak100 Driver” diskette in drive A:.

4. Type “A:\WIN95-98” in the text box, then click on “Next.” Windows will
inform you that it has found the “Win95-98 Promise FastTrak100
controller”.

5. Click on “Finish,” and when prompted to insert the “FastTrak100 Driver”
diskette, click on “OK.”

6. If a message informing you that the file “FastTrak100.MPD” cannot be
found, go to the “Copy files from:” text box and type: “A:\WIN95-98”.

7. Choose “Yes” when asked whether you want to start your computer.
Be sure to remove the diskette from drive A

Confirming Driver Installation in Windows 98/95

To confirm that the driver has been properly loaded in Win 95/98, perform
the following steps:

1. Choose “Settings” from the “Start” menu.

2. Choose “Control Panel,” and then double-click on the “System” icon.

3. Choose the “Device Manager” tab, and then click the “+” in front of
“SCSI & RAID controllers.” “Win95-98 Promise FastTrak100 control-
ler” should appear

DOS/Windows 3.1x

For first-time installation, follow the standard procedure of installing DOS
on to your hard disk (partition all hard drives with FDISK and format before
performing the following procedure):

1. Insert “Disk 1” of your DOS installation diskettes into drive A:.

2. Type “A:SETUP” at the “A:\” prompt.

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Chapter 5: The FastTrak 100 RIAD Card (370DDE)

3. Continue with normal DOS installation procedure, and refer to your
DOS manual for additional details.

NOTE: The FastTrak100 BIOS supports both DOS and Windows 3.1x
without software drivers.

Windows NT4

Installing Drivers During Windows NT 4.0 Installation

1. Start the system installation by booting from the Windows NT disk:
a ) Floppy install: boot the system with the Windows NT installa-

tion diskettes.

b ) Floppyless install: boot from floppy and type “WINNT /B”.

After files have been copied, the system will reboot. On the
reboot, press the “F6” key when the message “Setup is inspect­ing your computer’s hardware configuration…” appears.

c) CD-ROM disk install: boot from the CD-ROM disk and press

the “F6” key when the message “Setup is inspecting your com­puter’s hardware configuration…” appears.

2. When the “Windows NT Setup” window is generated, press “S” to
Specify an Additional Device(s).

3. Press “O” to select “Other” and press the “Enter” key.

4. Insert the Promise TechnologyÒ FastTrak100 driver diskette into drive
A: and press the “Enter” key.

5. Choose “Win NT Promise FastTrak100 (tm) Controller” from the list
that appears on screen, then press the “Enter” key.

6. The Windows NT Setup screen will appear again saying “Setup will
load support for the following mass storage devices:” The list will
include “Win NT Promise FastTrak100 (tm) controller”.

NOTE: If you need to specify any additional devices to be installed,
do so at this time. Once all devices are specified, continue to step 7.

7. From the Windows NT Setup screen, press the Enter key. Setup will
now load all device files and then continue the Windows NT installa­tion.

8. After a successful installation, the “SCSI Adapter Setup” box will
show that the “Win NT Promise FastTrak100 (tm) Controller” driver has
been installed.

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Troubleshooting

Installing Driver with Existing Windows NT 4.0

WARNING: If you plan to move your boot drive to a mirrored RAID 1
FastTrak array, hard drives should NOT be connected to the FastTrak100
controller card before performing the following procedure. The FastTrak100
drivers must be loaded on the system hard drive (running under the existing
hard drive controller) before any hard drives are connected to the FastTrak100
controller card.

1. Choose “Settings” from the “Start” menu.

2. Choose “Control Panel” from the “Settings” menu.

3. Double-click on the “SCSI Adapters” icon, which generates the “SCSI
Adapters” dialog box.

4. Choose “Drivers,” and then press “Add.”

5. In the “Install Drivers” dialog box, press “Have Disk…”

6. When the “Install From Disk” appears, insert the “FastTrak100 Driver”
diskette in drive A:.

7. Type “A:\NT4” in the text box window, then choose “OK.”

8. When the “Install Driver” dialog box appears, select “Win NT Promise
FastTrak100 Controller” and then press “OK.”

9. When the “Select SCSI Adapter Option” dialog box appears, press
“Install.”

10. After a successful installation, the “SCSI Adapter Setup” box will show
that the “Win NT Promise FastTrak100 Controller” has been installed.

11. Power off your system.

12. If moving the boot drive to the FastTrak card, now attach the hard drives
(see page Error! Bookmark not defined. otherwise reboot.

Removing the Driver from Windows NT 4.x

1. In “Start” Button choose “Control Panel” in “Setup” group.

2. In “Control Panel,” select “SCSI Adapter,” next choose “Drivers” label

3. Choose “Remove” button.

4. After successful removing, the “SCSI Adapter Setup” box will show
that “Win NT FastTrak100 RAID Controller” has been removed.

5-13

Chapter 5: The FastTrak 100 RIAD Card (370DDE)

5-5 IDE RAID (option) User's Manual

An extensive Promise Technology FastTrak100 RAID User's Manual is
available at the Promise web site: < http://www.promise.com/ > on the
tech support pages.

The Promise Technology FastTrak100 RAID User's Manual covers
many more topics:

RAID card jumper settings,
creating a disk array,
optimizing a disk array for performance,
creating a security array,
using the FastBuild configuration utility,
deleting an array,
rebuilding an array,
using the FastCheck monitoring utility,
synchronizing an array,
options,
troubleshooting, and
FAQs.

Appendix A: Post Messages

APPENDIX A

Appendix A: Award BIOS POST Messages

During the Power On Self-Test (POST), if the BIOS detects an error and correction
is needed, then, the BIOS will activate the alarm or display a message.

If a message is displayed, it will be accompanied by the following:

PRESS F1 TO CONTINUE, CTRL-ALT-ESC OR DEL TO ENTER SETUP

POST Beep

Currently, there are two kinds of beep codes in the Award BIOS. This code
indicates that a video error has occurred and that the BIOS cannot initialize the
video screen to display any additional information. This beep code consists of
a single long beep followed by two short beeps. The other code indicates that
your Rambus error has occurred. This beep code consists of a single long beep
repeatedly.

Error Messages

One or more of the following messages may be displayed if the BIOS detects an
error during the POST. This list includes messages for both the ISA and the EISA
BIOS.

CMOS BATTERY HAS FAILED

CMOS battery is no longer functional. It should be replaced.

CMOS CHECKSUM ERROR

Checksum of CMOS is incorrect. This can indicate that CMOS has become
corrupt. This error may have been caused by a weak battery. Check the battery
and replace if necessary.

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A-2

APPENDIX A

DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

No boot device was found. This could mean that either a boot drive was not
detected or the drive does not contain proper system boot files. Insert a system
disk into Drive A: and press <Enter>. If you assumed the system would boot from
the hard drive, make sure the controller is inserted correctly and all cables are
properly attached. Also be sure the disk is formatted as a boot device. Then
reboot the system.

DISKETTE DRIVES OR TYPES MISMATCH ERROR - RUN SETUP

Type of diskette drive installed in the system is different from the CMOS
definition. Run Setup to reconfigure the drive type correctly.

DISPLAY SWITCH IS SET INCORRECTLY

Display switch on the motherboard can be set to either monochrome or color. This
indicates the switch is set to a different setting than indicated in Setup. Determine
which setting is correct, and then either turn off the system and change the
jumper, or enter Setup and change the VIDEO selection.

DISPLAY TYPE HAS CHANGED SINCE LAST BOOT

Since last powering off the system, the display adapter has been changed. You
must configure the system for the new display type.

ERROR ENCOUNTERED INITIALIZING HARD DRIVE

Hard drive cannot be initialized. Be sure the adapter is installed correctly and all
cables are correctly and firmly attached. Also be sure the correct hard drive type
is selected in Setup.

ERROR INITIALIZING HARD DISK CONTROLLER

Cannot initialize controller. Make sure the cord is correctly and firmly installed
in the bus. Be sure the correct hard drive type is selected in Setup. Also check
to see if any jumper needs to be set correctly on the hard drive.

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Appendix A: Award BIOS POST Messages

APPENDIX A

APPENDIX A

FLOPPY DISK CNTRLR ERROR OR NO CNTRLR PRESENT

Cannot find or initialize the floppy drive controller. make sure the controller is
installed correctly and firmly. If there are no floppy drives installed, be sure the
Diskette Drive selection in Setup is set to NONE.

KEYBOARD ERROR OR NO KEYBOARD PRESENT

Cannot initialize the keyboard. Make sure the keyboard is attached correctly and
no keys are being pressed during the boot.

If you are purposely configuring the system without a keyboard, set the error halt
condition in Setup to HALT ON ALL, BUT KEYBOARD. This will cause the BIOS
to ignore the missing keyboard and continue the boot.

Memory Address Error at ...

Indicates a memory address error at a specific location. You can use this location
along with the memory map for your system to find and replace the bad memory
chips.

Memory parity Error at ...

Indicates a memory parity error at a specific location. You can use this location
along with the memory map for your system to find and replace the bad memory
chips.

Memory Verify Error at ...

Indicates an error verifying a value already written to memory. Use the location
along with your system’s memory map to locate the bad chip.

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APPENDIX A

OFFENDING ADDRESS NOT FOUND

This message is used in conjunction with the I/O CHANNEL CHECK and RAM
PARITY ERROR messages when the segment that has caused the problem
cannot be isolated.

OFFENDING SEGMENT:

This message is used in conjunction with the I/O CHANNEL CHECK and RAM
PARITY ERROR messages when the segment that has caused the problem has
been isolated.

PRESS A KEY TO REBOOT

This will be displayed at the bottom screen when an error occurs that requires
you to reboot. Press any key and the system will reboot.

PRESS F1 TO DISABLE NMI, F2 TO REBOOT

When BIOS detects a Non-maskable Interrupt condition during boot, this will
allow you to disable the NMI and continue to boot, or you can reboot the system
with the NMI enabled.

RAM PARITY ERROR - CHECKING FOR SEGMENT ...

Indicates a parity error in Random Access Memory.

SYSTEM HALTED, (CTRL-ALT-DEL) TO REBOOT ...

Indicates the present boot attempt has been aborted and the system must be
rebooted. Press and hold down the CTRL and ALT keys and press DEL.

FLOPPY DISK(S) fail (80) ® Unable to reset floppy subsystem.

FLOPPY DISK(S) fail (40) ® Floppy Type dismatch.

Hard Disk(s) fail (80) ® HDD reset failed

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Appendix A: Award BIOS POST Messages

APPENDIX A

APPENDIX A

Hard Disk(s) fail (40) ® HDD controller diagnostics failed.

Hard Disk(s) fail (20) ® HDD initialization error.

Hard Disk(s) fail (10) ® Unable to recalibrate fixed disk.

Hard Disk(s) fail (08) ® Sector Verify failed.

Keyboard is locked out - Unlock the key.

BIOS detect the keyboard is locked. P17 of keyboard controller is pulled low.

Keyboard error or no keyboard present.

Cannot initialize the keyboard. Make sure that the keyboard is attached correctly
and no keys are being pressed during the boot.

Manufacturing POST loop.

System will repeat POST procedure infinitely while the P15 of keyboard controller
is pull low. This is also used for M/B burn in test.

The checksum of ROM address F0000H-FFFFFH is bad.

Memory test fail..

BIOS ROM checksum error - System halted.

BIOS reports the memory test fail if the onboard memory is tested error.

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APPENDIX A

Notes

Appendix B: Award BIOS POST Codes

APPENDIX A

B-1

Appendix B: Award BIOS POST Codes

This section lists the POST (Power On Self Testing) Codes for the Award BIOS.

POST (hex) Description

CFh Te st CMOS R/W functio nalit y.
C0h Early chipset initialization:

-Disable shadow RAM

-Disable L2 cache (socket 7 or below)

-Program basic chipset registers

C1h Detect me mory

-Auto-detection of DRAM size, type and ECC.

-Auto-detection of L2 cache (socket 7 or below)
C3h Expand compressed BIOS code to DRAM
C5h Call chipset hook to copy BIOS back to E000 & F000 shadow

RAM.
0h1 Expand the Xgroup codes locating in physical address 1000:0
02h Reserved
03h Initial Superio_Early_Init switch.
04h Reserved
05h 1. Blank out screen

2. Clear CMOS error flag
06h Reserved
07h 1. Clear 8042 interface

2. Initialize 8042 self-test
08h 1. Test special keyboard controller for Winbond 977 ser ies Super

I/O chips.

2. Enable keyboard interface.
09h Reserved
0Ah

l

Disable PS/2 mouse interface (optional).

l

Auto detect ports for keyboard & mouse followed by a port & interface swap
(optional).

l

Reset keyboard for Winbond 977 series Super I/O chips.
0Bh Reserved
0Ch Reserved
0Dh Reserved
0Eh Test F000h segment shadow to see whether it is R/W-able or not. If

test fails, keep beeping the speaker.

APPENDIX B

C1h
05h

07h

0Eh
14h

26h

2Bh
52h

001b
010b

011b

101b
110b
111b

000b

Memory Detection
BIOS Shadowing
KBC Initialization

Shadow RAM test
Chipset defaults loaded
Clock generator configured

Video initialization

Just clear LEDs

Post CodePost Code

Post CodePost Code

Post Code

Encoded LEDEncoded LED

Encoded LEDEncoded LED

Encoded LED

TaskTask

TaskTask

Task

100b

Debuggig LED EncodingDebuggig LED Encoding

Debuggig LED EncodingDebuggig LED Encoding

Debuggig LED Encoding