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C9Z390-CGW
operation manual
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Supero C9Z390-CGW operation manual

C9Z390-CG/CGW
USER’S MANUAL
Revision 1.0
!
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual,
please see our web site at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product de­scribed in this manual at any time and without notice. This product, including software and documenta­tion, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.
IN NO EVENT WILL SUPERMICRO BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDEN­TAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Super Micro's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfer­ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the authorized dealer or an experienced radio/TV technician for help.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material­special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”
WARNING: This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Manual Revision: 1.0 Release Date: Oct 15, 2018
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document.
Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2018 by Super Micro Computer, Inc. All rights reserved.
Printed in the United States of America

Preface

Preface
This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the C9Z390-CG/CGW motherboard.
Manual Organization
Chapter 1 describes the features, specications and performance of
the motherboard, and provides detailed information on the Intel Z390 chipset.
Chapter 2 provides hardware installation instructions. Read this chap­ter when installing the processor, memory modules and other hardware components into the system.
If you encounter any problems, see Chapter 3, which describes trouble­shooting procedures for video, memory and system setup stored in the CMOS.
Chapter 4 includes an introduction to the BIOS, and provides detailed information on running the CMOS Setup utility.
Appendix A provides BIOS Error Beep Codes.
Appendix B lists software program installation instructions.
Appendix C contains UEFI BIOS Recovery instructions.
iii
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Checklist
Congratulations on purchasing your computer motherboard from an ac­knowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance.
Please check that the following items have all been included with your motherboard. If anything listed here is damaged or missing, contact your retailer.
The following items are included in the retail box:
• One (1) Supermicro Motherboard
• Four (4) SATA cables
• One (1) I/O shield
• One (1) Quick Reference Guide
• Two (2) Antenna (C9Z390-CGW only)
• One (1) Driver CD
Conventions Used in the Manual
Special attention should be given to the following symbols for proper installation and to prevent damage done to the components or injury to yourself:
Attention! Critical information to prevent damage to the com­ponents or injury to yourself.
Important: Important information given to ensure proper sys­tem installation or to relay safety precautions.
Note: Additional Information given to differentiate various mod­els or provides information for correct system setup.
iv
Standardized Warning Statements
Standardized Warning Statements
The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury.
Should you have questions or experience difculty, contact Supermicro's Technical Support department for assistance. Only certied technicians should attempt to install or congure components.
Read this section in its entirety before installing or conguring compo-
nents in the Supermicro chassis.
Battery Handling
Warning!
There is a danger of explosion if the battery is replaced incorrectly. Re­place the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manu­facturer's instructions
電池の取り扱い
電池交換が正しく行われなかった場合、破裂の危険性があります。 交換する電池はメー カーが推奨する型、または同等のものを使用下さい。 使用済電池は製造元の指示に従 って処分して下さい。
警告
电池更换不当会有爆炸危险。请只使用同类电池或制造商推荐的功能相当的电池更
换原有电池。请按制造商的说明处理废旧电池。
警告
電池更換不當會有爆炸危險。請使用製造商建議之相同或功能相當的電池更換原有
電池。請按照製造商的說明指示處理廢棄舊電池。
Warnung
Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen
Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen
Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen
des Herstellers.
Attention
Danger d'explosion si la pile n'est pas remplacée correctement. Ne la
remplacer que par une pile de type semblable ou équivalent, recom-
mandée par le fabricant. Jeter les piles usagées conformément aux
instructions du fabricant.
v
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
¡Advertencia!
Existe peligro de explosión si la batería se reemplaza de manera incor­recta. Reemplazar la batería exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante. Desechar las baterías gasta­das según las instrucciones del fabricante.
!הרהזא
שי .הניקת אל ךרדב הפלחוהו הדימב הללוסה לש ץוציפ תנכס תמייק
ףילחהל
.תצלמומ ןרצי תרבחמ םאותה גוסב הללוסה תא
.ןרציה תוארוה יפל עצבל שי תושמושמה תוללוסה קוליס
           
 
          
       
경고!
배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일 하거나 제조사에서 권장하는 동등한 종류의 배터리로만 교체해야 합니다. 제조사 의 안내에 따라 사용된 배터리를 처리하여 주십시오.
Waarschuwing
Er is ontplofngsgevaar indien de batterij verkeerd vervangen wordt. Ver­vang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt. Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften afgevoerd te worden.
Product Disposal
Warning!
Ultimate disposal of this product should be handled according to all na­tional laws and regulations.
vi
Standardized Warning Statements
製品の廃棄
この製品を廃棄処分する場合、国の関係する全ての法律・条例に従い処理する必要が ありま す。
警告
本产品的废弃处理应根据所有国家的法律和规章进行。
警告
本產品的廢棄處理應根據所有國家的法律和規章進行。
Warnung
Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
¡Advertencia!
Al deshacerse por completo de este producto debe seguir todas las leyes y reglamentos nacionales.
Attention
La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez­vous auprès de l'organisme compétent.
רצומה קוליס
!הרהזא
.הנידמה יקוחו תויחנהל םאתהב תויהל בייח הז רצומ לש יפוס קוליס
             
경고!
이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다.
Waarschuwing
De uiteindelijke verwijdering van dit product dient te geschieden in over-
eenstemming met alle nationale wetten en reglementen.
vii
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: marketing@supermicro.com (General Information)
support@supermicro.com (Technical Support)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: sales@supermicro.nl (General Information)
support@supermicro.nl (Technical Support)
rma@supermicro.nl (Customer Support)
Website: www.supermicro.nl
Asia-Pacic
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Email: support@supermicro.com.tw
Website: www.supermicro.com.tw
viii
Contacting Supermicro
Where to Find More Information
For your system to work properly, please follow the links below to
download all necessary drivers/utilities and the user's manual for your
motherboard.
Supermicro product manuals: http://www.supermicro.com/support/
manuals/
Product Drivers and utilities: https://www.supermicro.com/wftp/driver/
If you have any questions, please contact our support team at support@
supermicro.com.
ix
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Table of Contents
Preface
Chapter 1 Introduction
Chapter 2 Installation
2-1 Installation Components and Tools Needed ............................... 2-1
2-2 Static-Sensitive Devices .......................................................... 2-2
2-3 Processor and Heatsink Installation .......................................... 2-3
2-4 Installing DDR4 Memory ......................................................... 2-8
2-5 Motherboard Installation ....................................................... 2-11
2-6 M.2 Installation (optional) ..................................................... 2-13
2-7 Connectors/IO Ports ............................................................. 2-14
2-8 Connecting Cables ............................................................... 2-23
2-9 Jumper Settings .................................................................. 2-30
2-10 Onboard Indicators .............................................................. 2-33
2-11 Hard Drive Connections ........................................................ 2-35
Chapter 3 Troubleshooting
3-1 Troubleshooting Procedures ..................................................... 3-1
3-2 Technical Support Procedures .................................................. 3-3
3-3 Frequently Asked Questions .................................................... 3-4
3-4 Battery Removal and Installation ............................................. 3-5
3-5 Returning Motherboard for Service ........................................... 3-6
Chapter 4 BIOS
4-1 Introduction .......................................................................... 4-1
4-2 EZ Mode ............................................................................... 4-3
4-3 Overclocking ......................................................................... 4-5
4-4 CPU ................................................................................... 4-19
4-5 Memory .............................................................................. 4-25
4-6 Advanced ............................................................................ 4-27
4-7 H/W Monitor ....................................................................... 4-48
4-8 Save & Exit ......................................................................... 4-50
4-9 BIOS Update ....................................................................... 4-52
Appendix A BIOS Error Beep Codes
A-1 BIOS Error Beep Codes .......................................................... A-1
Appendix B Software Installation Instructions
B-1 Installing Drivers ................................................................... B-1
x
Table of Contents
B-2 Conguring SuperDoctor® 5 ................................................... B-2
Appendix C UEFI BIOS Recovery Instructions
C-1 An Overview to the UEFI BIOS ................................................ C-1
C-2 How to Recover the UEFI BIOS Image ...................................... C-1
C-3 To Recover the Main BIOS Block Using a USB-Attached Device .... C-2
xi
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Notes
Notes
xii
Chapter 1: Introduction
Chapter 1
Introduction
1-1 Overview
About this Motherboard
The C9Z390-CG/CGW motherboard supports a single 8th Generation
Intel® Core™ i9/i7/i5/i3 processor in an LGA1151 socket. With the
Intel Z390 chipset built in, the C9Z390-CG/CGW motherboard offers
substantial system performance and storage capability in a sleek pack-
age. Please refer to our website (http://www.supermicro.com/products/)
for processor and memory support updates.
1-2 Chipset Overview
Intel® Z390 Chipset Features
• Direct Media Interface (up 10Gb/s transfer, Full Duplex)
• Intel® Matrix Storage Technology and Rapid Storage Technology
• Intel® I/O Virtualization (VT-d) Support
• PCI Express 3.0 Interface (up to 8GT/s)
• SATA Controller (up to 6Gb/sec)
• Advanced Host Controller Interface (AHCI)
1-1
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
1-3 Motherboard Features
CPU
Memory
Chipset
Expansion Slots
Network Connections
Health Monitoring
Single 8th Generation Intel® Core™ i9/i7/i5/i3 or 9000 series processor in an LGA1151 H4 type socket
Supports up to 64GB of unbuffered, non-ECC, DDR4 memory with speeds of up to 3733+ MHz (OC)
Dual-channel memory
DIMM sizes
UDIMM 4GB/8GB/16GB
Intel® Z390 chipset
Two (2) PCI-E x16 slots (16/NA, 8/8 or 8/4 in the PCI-E x4 slot)
One (1) PCI-E 3.0 x4 slot
Three (3) PCI-E 3.0 x1 slots
Two (2) M-Key M.2 (2242/2280/22110 & 2260/2280/22110)
One (1) E-Key M.2 (C9Z390-CGW only; pre-installed
802.ac WiFi module)
Intel® I219v Network Controller
Aquantia AQC107 Network Controller (C9Z390-CGW only)
Two (2) RJ-45 ports with Link and Activity LEDs on the I/O back panel (C9Z390-CGW only)
CPU Monitoring
Onboard monitors: +1.8V, +3.3V, +5V, +/- 12V, +3.3V Stby, +5V Stby, VBAT, HT, Memory, PCH Temperature, System Temperature, Memory Temperature
(6+2)-phase CPU switching voltage regulator
CPU Thermal Trip support
Fan Control
Five (5) 4-pin fan headers
Multi-speed fan control via onboard Super I/O
1-2
Chapter 1: Introduction
I/O Devices Hard Drive Connections
SATA 3.0 (6Gb/s) Six (6) SATA0~5 via Intel® Z390
USB Devices
C9Z390-CG/CGW
One (1) USB 3.1 Gen 2 Type-C port on the I/O back panel Three (3) USB 3.1 Gen 2 Type-A ports on the I/O back
panel One (1) front accessible USB 3.1 Gen 2 port Two (2) USB 3.1 Gen 1 ports on the I/O back panel Two (2) front accessible USB 3.1 Gen 1 ports via header Two (2) front accessible USB 2.0 ports via header
Keyboard/Mouse
One PS/2 Keyboard/Mouse port on the I/O back panel
Other I/O Ports
Two (2) DisplayPort 1.2 One (1) HDMI 1.4b Port One (1) Serial Port (COM) header One (1) Trusted Platform Module header
Graphics
Integrated into Intel® Processor
Audio
One (1) High Denition Audio 7.1 channel connector
supported by Realtek ALC1220 on the back panel
One (1) Front Panel Audio Header
Super I/O
Nuvoton NCT6796D
BIOS
256Mb AMI BIOS® SPI Flash BIOS
SMBIOS 2.7, PCI F/W 3.0, ACPI 3.0, SPI dual/quad speed support, Overclocking Support, Real Time Clock wakeup
Power Configuration
ACPI Power Management (S3/S4/S5)
Power-on mode for AC power recovery
1-3
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
System Management
CD Utilities
LED Indicators
Dimensions
PECI (Platform Environment Conguration Interface)
2.0 support
System resource alert via SuperDoctor® 5
SuperDoctor® 5, NMI
Chassis Intrusion header and detection
Watch Dog Timer
BIOS ash upgrade utility
Drivers and software for Intel® Z390 chipset utilities
Power/suspend state
ATX form factor (12" x 9.6") (304.80 mm x 243.84 mm)
1-4
Chapter 1: Introduction
1-4 Special Features
Recovery from AC Power Loss
Basic I/O System (BIOS) provides a setting for you to determine how
the system will respond when AC power is lost and then restored to
the system. You can choose for the system to remain powered off, (in
which case you must press the power switch to turn it back on), or for
it to automatically return to a power-on state. See the Advanced BIOS
Setup section to change this setting. The default setting is Last State.
1-5 PC Health Monitoring
This section describes the PC health monitoring features of the board.
All have an onboard System Hardware Monitoring chip that supports PC
health monitoring. An onboard voltage monitor will scan these onboard
voltages continuously: +1.8V, +3.3V, +5V, +/- 12V, +3.3V Stby, +5V
Stby, VBAT, HT, Memory Temperature, PCH Temperature, and System
Temperature. Once a voltage becomes unstable, a warning is given, or
an error message is sent to the screen. The user can adjust the voltage
thresholds to dene the sensitivity of the voltage monitor.
Fan Status Monitor with Firmware Control
PC health monitoring in the BIOS can check the RPM status of the cool-
ing fans. The onboard CPU and chassis fans are controlled by Thermal
Management via SIO.
Environmental Temperature Control
The thermal control sensor monitors the CPU temperature in real time
and will turn on the thermal control fan whenever the CPU temperature
exceeds a user-dened threshold. The overheat circuitry runs indepen-
dently from the CPU. Once the thermal sensor detects that the CPU
temperature is too high, it will automatically turn on the thermal fans to
prevent the CPU from overheating. The onboard chassis thermal circuitry
can monitor the overall system temperature and alert the user when the
chassis temperature is too high.
Note: To avoid possible system overheating, please be sure to
provide adequate airow to your system.
1-5
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
System Resource Alert
This feature is available when the system is used with SuperDoctor® 5 in the Windows and Linux operating systems. SuperDoctor is used to notify the user of certain system events. For example, you can also
congure SuperDoctor to provide you with warnings when the system
temperature, CPU temperatures, voltages and fan speeds go beyond
predened thresholds.
1-6 ACPI Features
ACPI stands for Advanced Conguration and Power Interface. The ACPI specication denes a exible and abstract hardware interface that
provides a standard way to integrate power management features throughout a PC system, including its hardware, operating system and application software. This enables the system to automatically turn on and off peripherals such as CD-ROMs, network cards, hard disk drives and printers.
In addition to enabling operating system-directed power management, ACPI also provides a generic system event mechanism for Plug and Play,
and an operating system-independent interface for conguration control.
ACPI leverages the Plug and Play BIOS data structures, while providing a processor architecture-independent implementation that is compatible with Windows 7, Windows 8, and Windows 2008 Operating Systems.
Slow Blinking LED for Suspend-State Indicator
When the CPU goes into a suspend state, the chassis power LED will start to blink to indicate that the CPU is in suspend mode. When the user presses any key, the CPU will wake up, and the LED will automatically stop blinking and remain on.
1-6
Chapter 1: Introduction
1-7 Power Supply
As with all computer products, a stable power source is necessary for
proper and reliable operation. It is even more important for processors
that have high CPU clock rates or overclocked processors.
This motherboard accommodates 24-pin ATX power supplies. Although
most power supplies generally meet the specications required by the
CPU, some are inadequate. In addition, the 12V 8-pin power connector
located at JPW2 is also required to ensure adequate power supply to the
system. Also your power supply must supply 1.5A for the Ethernet ports.
Attention! To prevent damage to the power supply or mother­board, please use a power supply that contains a 24-pin and a 8-pin power connector. Be sure to connect these connectors to the 24-pin (JPW1) and the 8-pin (JPW2) power connectors on the motherboard.
It is strongly recommended that you use a high quality power supply
that meets ATX power supply Specication 2.02 or above. It must also
be SSI compliant. (For more information, please refer to the website
at http://www.ssiforum.org/). Additionally, in areas where noisy power
transmission is present, you may choose to install a line lter to shield
the computer from noise. It is recommended that you also install a power
surge protector to help avoid problems caused by power surges.
1-8 Super I/O
The Super I/O supports one high-speed, 16550 compatible serial com-
munication port (UART). This UART includes a 16-byte send/receive FIFO,
a programmable baud rate generator, complete modem control capability
and a processor interrupt system. The UART provides legacy speed with
a baud rate of up to 115.2 Kbps as well as an advanced speed with baud
rates of 250 K, 500 K, or 1 Mb/s, which support higher speed modems.
The Super I/O provides functions that comply with ACPI (Advanced Con-
guration and Power Interface), which includes support of legacy and
ACPI power management through an SMI or SCI function pin. It also
features auto power management to reduce power consumption.
1-7
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
C9Z390-CG/CGW Motherboard Image
Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this manual.
1-8
C9Z390-CG/CGW Motherboard Layout
Chapter 1: Introduction
AUDIO FP
BOOT
LED
LED LED
AGV UPC
DIMM
LED
2-3:DEBUG MODE
OFF:DISABLE
5V STBY POWER
USB 10(3.1)
USB 0/1
JWD1
JL1
OC1
JTPM1:TPM/PORT80
JF1
RWP
DDH
1
2
OH/FF
X RST
ON
USB 8/9(3.0)
1-2:NORMAL
ON :ENABLE
JSTBY1:
JTPM1
LED
LED
NIC
NIC
PWR
J31
J9701/J9702
JI2C1/JI2C2
J37
COM1
J9702 JI2C2 JI2C1
J9701 JSTBY1
JWD1:WATCH DOG 1-2:RST
2-3:NMI
JL1:CHASSISINTRUSION
JPME2: 1-2:NORMAL 2-3:ME MANUFACTURING MODE
JPME2
LED4
C
LED1
A
JSPDIF_OUT
CPU SLOT1 PCI-E 3.0 X4
22110
2280
2260
PCI-E M.2-M2
A
LED6
C
POWER
RESET
BUTTON
BUTTON
PCH SLOT2 PCI-E 3.0 X1
MH15
MH14
MH13
CLEAR CMOS
JD1
JD1:SPEAKER:1-4
G R B V21+
JD1
C9Z390-CGW
CPU SLOT3 PCI-E 3.0 X8 (IN X16)
DESIGNED IN USA
REV:1.01
D9019
JRLED2
JSD1:SATA DOM PWR
JSD1
JRLED4
JRLED3
+12V G R B
PCH SLOT4 PCI-E 3.0 X1
PCH SLOT5 PCI-E 3.0 X1
+
B1
I-SATA2I-SATA4
I-SATA5 I-SATA3
(For C9Z390-CGW only)
I-SATA0 I-SATA1
CPU SLOT6 PCI-E 3.0 X16
D9017
SYS_FAN2
22110
2280
2242
PCI-E M.2-M1
MAC CODE
BAR CODE
(3.0)
(For C9Z390-CGW only)
12V_PUMP_PWR1
DIMMA1 DIMMA2 DIMMB1 DIMMB2
WIFI+BT
JPW2
CPU_FAN2
CPU_FAN1
DIMMA1
DIMMA2
DIMMB1
DIMMB2
PCI-E M.2-E1
SYS_FAN3
JVR2
1
MH4
MAC CODE
SYS_FAN1
JUSBLAN2
HD AUDIO
LAN2
MH12
MH11
MH10
LED5
A
C
MH7
BIOS LICENSE
USB 6/7(3.1)
JRLED1
USB4/5 (3.1)
LAN1
DP1/DP2
KB/MOUSE
HDMI
JPW1
USB 2/3
Important Notes to the User
• See Chapter 2 for detailed information on jumpers, I/O ports and
JF1 front panel connections.
• " " indicates the location of "Pin 1".
• Jumpers not indicated are for testing only.
• When LED1 (Onboard Power LED Indicator) is on, system power
is on. Unplug the power cable before installing or removing any components.
1-9
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
2 X USB 2.0 Header
480Mbps
USB2.0
2667/2400MHz
INTEL LGA1151
SVID
IMVP8/9
DDR4 (CHA)
DIMMA0
DDR4 (CHB)
DIMMB0
2667/2400MHz
8GT/s
x4 DMI
RJ45
8GT/s
PCIe3.0_x1 GLAN1
I219V(1Gb)
PCH
Intel
CNL PCH-H Z390
(Socket-H4)
AZALIA
Realtek ALC1220
Display Port 1.2
DDI2
DIMMA1
DIMMB1
PI3EQX1004
2 X M.2 SOCKET SSD
10Gb
USB3.1 Gen2
Rear Type-A X 1
8GT/s
PCIe3.0_x4
PCIe x1 SLOT Rear
8GT/s
PCIe3.0_x1
8GT/s
PCIe3.0_x1
8GT/s
PCIe3.0_x1
USB3.0 5Gbps
2 X USB 3.0 Rear
2 X USB 3.0 Header
5Gbps
USB3.0
6X SATA-III
SATA-III
6Gb/s
Audio Jack/ Audio Pin Header
PCIe
x1 SLOT Rear
PCIe x1 SLOT Rear
ASM1543 USB3.1
Rear Type-C X 1
PCIe3.0_x16
8.0GT/s
ASMedia Switch ASM1480
ASMedia Switch ASM1480
PCIe3.0_x4
8.0GT/s
PCIe3.0_x4
PCIe3.0_x4
PCIe x4(in x4) SLOT #2
8.0GT/s
8.0GT/s
or
PCIe x4(in x16) SLOT #4
or
PCIe x8(in x16) SLOT #6
8.0GT/s
PCIe3.0_x8
PCIe x16 SLOT #6
PCIe x8(in x16) SLOT #4
PCIe3.0_x4
8.0GT/s
8.0GT/s
PCIe3.0_x8
8.0GT/s
PCIe3.0_x8
8GT/s
PCIe3.0_x2 GLAN2
AQC107(10Gb)
PI3EQX1004
10Gb
USB3.1 Gen2
Rear Type-A X 1
Rear Type-A X 1
1 X M.2 Key E for WiFi &
BT
CNVi I/F
480Mbps
USB2.0
RJ45
TPM2.0 Header
SPI
FLASH SPI 256Mb
SPI
LPC
COM1 Header
NCT6796D LPC I/O
PS2 KB/MS
PI3EQX1004
10Gb
USB3.1 Gen2
Front header Type-C X 1
ASM1543 USB3.1
Lane reverse
10Gb
USB3.1 Gen2
10Gb
USB3.1 Gen2
RENESAS R5F104AC
SMbus
On board RGB LED & Header
HDMI 1.4 ASM1442K
DDI3
Display Port 1.2
DDI1
C9Z390-CG/CGW Block Diagram
1-10
C9Z390-CG/CGW Quick Reference
Chapter 1: Introduction
AUDIO FP
BOOT
LED
LED LED
AGV UPC
DIMM
LED
2-3:DEBUG MODE
OFF:DISABLE
5V STBY POWER
JSTBY1:
USB 10(3.1)
USB 0/1
JWD1
JL1
OC1
JTPM1:TPM/PORT80
JF1
LED
RWP
LED
DDH
NIC
1
NIC
2
OH/FF
X RST
PWR
ON
USB 8/9(3.0)
1-2:NORMAL
ON :ENABLE
JTPM1
J31
J9701/J9702
JI2C1/JI2C2
J37
COM1
J9702 JI2C2 JI2C1
J9701 JSTBY1
JWD1:WATCH DOG 1-2:RST
2-3:NMI
JL1:CHASSISINTRUSION
JPME2: 1-2:NORMAL 2-3:ME MANUFACTURING MODE
JPME2
LED4
C
LED1
A
CPU SLOT1 PCI-E 3.0 X4
22110
2280
2260
PCI-E M.2-M2
A
LED6
C
POWER
RESET
BUTTON
BUTTON
JSPDIF_OUT
PCH SLOT2 PCI-E 3.0 X1
MH15
MH14
MH13
CLEAR CMOS
JD1
CPU SLOT3 PCI-E 3.0 X8 (IN X16)
JRLED4
JRLED3
JD1:SPEAKER:1-4
+12V G R B
G R B V21+
JD1
PCH SLOT4 PCI-E 3.0 X1
PCH SLOT5 PCI-E 3.0 X1
C9Z390-CGW
DESIGNED IN USA
REV:1.01
+
B1
D9019
JRLED2
JSD1:SATA DOM PWR
JSD1
I-SATA5 I-SATA3
(For C9Z390-CGW only)
I-SATA2I-SATA4
CPU SLOT6 PCI-E 3.0 X16
I-SATA0 I-SATA1
D9017
SYS_FAN2
22110
2280
2242
PCI-E M.2-M1
MAC CODE
BAR CODE
KB/MOUSE
(3.0)
USB 2/3
(For C9Z390-CGW only)
DIMMA1 DIMMA2 DIMMB1 DIMMB2
WIFI+BT
JPW2
CPU_FAN2
CPU_FAN1
12V_PUMP_PWR1
DIMMA1
DIMMA2
DIMMB1
DIMMB2
PCI-E M.2-E1
SYS_FAN3
JVR2
1
MH4
MAC CODE
SYS_FAN1
JUSBLAN2
HD AUDIO
LAN2
MH12
MH11
MH10
LED5
A
C
MH7
BIOS LICENSE
USB 6/7(3.1)
JRLED1
USB4/5 (3.1)
LAN1
DP1/DP2
HDMI
JPW1
Jumper Description Default
CLEAR CMOS Clear CMOS Button Push Button Switch
J9701/J9702 Manufacturing Mode Pins 1-2: Normal
JI2C1/JI2C2 SMB to PCI-E Slots Open (Disable)
JPME2 Intel® Manufacturing Mode Pins 1-2 (Normal)
JWD1 Watch Dog Function Enable Pins 1-2 (Reset)
POWER BUTTON Onboard Power Button Push Button Switch
RESET BUTTON Onboard System Reset
Button
1-11
Push Button Switch
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Connector Description
12V_PUMP_PWR1 12V 4-pin power connector for CPU pump
of liquid cooling
Audio FP Front Panel Audio Header
B1 Onboard Battery
COM1 COM1 Header
CPU_FAN1/FAN2 CPU Fan Headers
CPU SLOT1 PCI-E 3.0 x4 PCI-E 3.0 x4 Slot
CPU SLOT3 PCI-E 3.0 x8
PCI Express x16 Slot (PCI-E 3.0 x8 link )
(IN x16)
CPU SLOT6 PCI-E 3.0 x16 PCI Express x16 Slot (PCI-E 3.0 x16 link)
PCH SLOTS2/4/5 PCI-E 3.0 x1 Slots
DP1/DP2 DisplayPort 1.2 Ports
HDMI HDMI 1.4b Port
HD AUDIO High Denition Audio Ports
I-SATA0~5 SATA 3.0 Ports (6Gb/sec)
JD1 External Speaker Header
JF1 Front Control Panel Header
JL1 Chassis Intrusion Header
JPW1 24-pin ATX Main Power Connector
(Required)
JPW2 +12V 8-pin CPU power Connector
(Required)
JRLED1/2 JRLED1 connects to I/O cover's RGB board;
JRLED2 connects to PCH RGB board
JRLED3/4 External 12V RGB strips
JSD1 SATA DOM (Disk-On-Module) Power
Connector-
JSPDIF_Out Sony/Philips Digital Interface Audio Out-
put Header
JSTBY1 Standby Power Header
JTPM1 Trusted Platform Module (TPM) Header
JVR2 PWM SMB Programming (for debugging
only)
1-12
Chapter 1: Introduction
Connector Description
KB/ MOUSE PS/2 Keyboard/Mouse Port
LAN1 Gigabit RJ45 LAN Port
LAN2 10Gb RJ45 LAN Port
OC1 2-pin Header for Overclocking Support
PCI-E M.2 CONNECTORS (E1, M1, M2)
PCI-E M.2 Connectors; small form factor devices and other portable devices for high speed NVMe SSDs, WiFi, and BT
SYS_FAN1/FAN2/FAN3 System Fan Headers
USB 0/1 Front Accessible USB 2.0 Header
USB2/3 USB 3.1 Gen 1 Back Panel Ports
USB4/5 USB 3.1 Gen 2 Back Panel Ports
USB6/7 USB 3.1 Gen 2 Back Panel Ports
USB8/9 Front Accessible USB 3.1 Gen 1 Header
USB10 Front Accessible USB 3.1 Gen 2 Header
LED Description Color/State
BOOT LED Bootable Device POST Status
CPU LED CPU POST Status
D9017/ D9019
LED Indication of PCI-E Link Speed
Red: On OFF: POST Complete
Yellow: On OFF: POST Complete
Green: x16 Link Yellow: x8/x4/x1 Link
DIMM LED DIMM POST Status
LED1
Power On S3 (Suspend to RAM)
Blue: On OFF: POST Complete
Green: Power On Green Blinking: S3
LED4 Diagnostic LED Digital Readout
LED5 PCI-E M.2 Connector #1 LED
LED6 PCI-E M.2 Connector #2 LED
VGA LED Onboard VGA POST Status
Green: PCI-E Device De­tected
Green: PCI-E Device De­tected
Green: On OFF: POST Complete
*Download the AMI status codes at https://ami.com/ami_downloads/
Aptio_V_Status_Codes.pdf
1-13
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
Notes
Notes
1-14
Chapter 2: Installation
Chapter 2
Installation

2-1 Installation Components and Tools Needed

Screws
Intel® LGA 1151 Processor
PC Chassis
Power Supply
Phillips-Head Screwdriver
DDR4 DIMMs
Heatsink with Fan
Video Card (Optional)
SATA/USB Optical Drive (Optional)
SATA Hard Disk Drive
2-1
Supermicro C9Z390-CG/CGW Motherboard User’s Manual

2-2 Static-Sensitive Devices

Electrostatic-Discharge (ESD) can damage electronic components. To avoid damaging your system board, it is important to handle it very
carefully. The following measures are generally sufcient to protect your
equipment from ESD.
Precautions
• Use a grounded wrist strap designed to prevent static discharge.
• Touch a grounded metal object before removing the board from the antistatic bag.
• Handle the board by its edges only; do not touch its components, peripheral chips, memory modules, or gold contacts.
• When handling chips or modules, avoid touching their pins.
• Put the motherboard and peripherals back into their antistatic bags when not in use.
• For grounding purposes, make sure your computer chassis provides excellent conductivity between the power supply, the case, the mount­ing fasteners, and the motherboard.
• Use only the correct type of onboard CMOS battery. Do not install the onboard battery upside down to avoid possible explosion.
Unpacking
The motherboard is shipped in antistatic packaging to avoid static dam­age. When unpacking the board, make sure that the person handling it is static protected.
2-2
Chapter 2: Installation

2-3 Processor and Heatsink Installation

Attention! When handling the processor package, avoid placing direct pressure on the label area of the fan.
Important:
• Always connect the power cord last, and always remove it before
adding, removing, or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink.
• If you buy a CPU separately, make sure that you use an Intel-certied
multi-directional heatsink only.
• Make sure to install the system board into the chassis before you
install the CPU heatsink.
• When receiving a server board without a processor pre-installed, make
sure that the plastic CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately.
• Refer to the Supermicro website for updates on CPU support.
1. Press the load lever to release the load plate, which covers the CPU
Load Plate
Load Lever
Installing the Processor
socket, from its locking position.
2-3
Supermicro C9Z390-CG/CGW Motherboard User’s Manual
2. Gently lift the load lever to open the load plate. Remove the plastic
cap.
3. Use your thumb and your index nger to hold the CPU at the North
center edge and the South center edge of the CPU.
North Center Edge
South Center Edge
4. Align the CPU key (the semi-circle cutouts) against the socket key. Once it is aligned, carefully lower the CPU straight down into the socket. Do not drop the CPU on the socket. Do not move the CPU horizontally or vertically.
Socket Key
CPU Key
2-4
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