Supero AOC-SIMLC-HTC, AOC-SIMSO-HTC User Manual

AOC-SIMSO-HTC

AOC-SIMLC-HTC

USER’S MANUAL

Revision 1.0

Manual Revision 1.0
Release Date: November 1, 2007

Unless you request and receive written permission from Super Micro Computer, Inc., you may not
copy any part of this document.
Information in this document is subject to change without notice. Other products and companies
referred to herein are trademarks or registered trademarks of their respective companies or mark
holders.
Copyright © 2007 by Super Micro Computer, Inc.
All rights reserved.

Printed in the United States of America

The information in this User’s Manual has been carefully reviewed and is believed to be accurate.
The vendor assumes no responsibility for any inaccuracies that may be contained in this document,
makes no commitment to update or to keep current the information in this manual, or to notify any
person or organization of the updates. Please Note: For the most up-to-date version of this

manual, please see our web site at www.supermicro.com.

Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product
described in this manual at any time and without notice. This product, including software, if any,
and documentation may not, in whole or in part, be copied, photocopied, reproduced, translated or
reduced to any medium or machine without prior written consent.

IN NO EVENT WILL SUPERMICRO BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO
USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN PARTICULAR, SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY
HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE
COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH
HARDWARE, SOFTWARE, OR DATA.

Any disputes arising between manufacturer and customer shall be governed by the laws of Santa
Clara County in the State of California, USA. The State of California, County of Santa Clara shall
be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for
all claims will not exceed the price paid for the hardware product.

FCC Statement: This equipment has been tested and found to comply with the limits for a Class
A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause harmful
interference with radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case you will be required to correct the interference at your
own expense.

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate
warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate
Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate”

WARNING: Handling of lead solder materials used in this
product may expose you to lead, a chemical known to
the State of California to cause birth defects and other
reproductive harm.

Preface

iii

Preface

About This Manual

This manual is written for system integrators, PC technicians and knowledgeable

PC users who intend to integrate Supermicro’s unique IPMI 2.0 Management Utility

into their systems. It provides detailed information for the application and use of

the AOC-SIMSO-HTC/AOC-SIMLC-HTC that supports remote access for system

monitoring, diagnosis and management. With the most advanced technologies

built-in, the AOC-SIMSO-HTC/AOC-SIMLC-HTC offers a complete, efficient, and

cost-effective remote server management.

Manual Organization

Chapter 1 describes the features of the AOC-SIMSO-HTC/AOC-SIMLC-HTC add-

on cards.

Chapter 2 provides technical specifications and hardware installation instructions.

Chapter 3 describes software application and usage for the add-on cards including

software installation procedures and system management.

Chapter 4 includes frequently asked questions and answers to help the user trouble

shoot the configuration when problems arise.

Conventions Used in the Manual:

Special attention should be given to the following symbols for proper installation and
to prevent damage done to the components or injury to yourself:

Warning: Important information given to ensure proper system installation,

to prevent bodily injury or damage to the components.

Note: Additional Information given to differentiate various models or to ensure

correct system setup.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

iv

Table of Contents

Preface

About This Manual ........................................................................................................iii

Manual Organization ..................................................................................................... ii

i

Conventions Used in the Manual: ................................................................................. ii

i

Chapter 1 Introduction

1-1 Overview ......................................................................................................... 1-1

1-2 Features of IPMI Version 2.0 Software .......................................................... 1-

1

1-3 Contacting Supermicro .................................................................................... 1-2

1-4 Hardware Product Features ........................................................................... 1-

3

The AOC-SIMSO-HTC: .................................................................................. 1-

3

The AOC-SIMLC-HTC: .................................................................................... 1-

3

1-5 Checklist .......................................................................................................... 1-

3

Chapter 2 Technical Specifications and Hardware Installation

2-1 The Configuration .......................................................................................... 2-1

2-2 Front Components ......................................................................................... 2-

1

2.2.1 SIMSO-HTC Front Component and LED Descriptions ..................... 2-

2

2.2.3 SIMLC-HTC Front Component and LED Descriptions ..................... 2-

3

2-3 LED Descriptions and Pin Definitions ............................................................. 2-

3

#2. Activity LED Indicator ........................................................................... 2-

3

#3. Processor Reset LED .......................................................................... 2-

3

2-4 Block Diagram ................................................................................................ 2-

3

2-5 Installation ...................................................................................................... 2-

4

2.5.1 Safety Guidelines .................................................................................. 2-

4

Chapter 3 Software Application and Usage

3-1 BMC Firmware Update ................................................................................... 3-2

3-2 Overview of IPMI View .................................................................................... 3-

7

3-3 Software Installation Procedures .................................................................... 3-

7

3-4 System Management .....................................................................................3-1

1

3-5 Login ............................................................................................................ 3-1

8

3-6 IPM Device ................................................................................................... 3-2

0

Graceful Shutdown ........................................................................................ 3-2

1

Graceful Reboot ............................................................................................ 3-2

1

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Table of Contents

Graceful Power Cycle ................................................................................... 3-2

1

3-7 System Event Log ........................................................................................ 3-2

3

3-8 Sensors ........................................................................................................ 3-2

5

3-9 BMC Setting (Administrator only) ................................................................ 3-2

7

3-10 Users ............................................................................................................ 3-2

9

3-11 Text Console Redirection (SOL, Serial Over LAN) ...................................... 3-3

1

Chapter 4 Troubleshooting

4-1 Frequently Asked Questions .......................................................................... 4-1

Contacting Supermicro’s Technical Support ................................................... 4-

1

Notes

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Chapter 1: Introduction

1-1

Chapter 1

Introduction

1-1 Overview

The AOC-SIMSO-HTC/AOC-SIMLC-HTC is a highly efficient, highly compatible and

easy-to-use IPMI card that allows the user to take advantage of the BMC, a base-

board management controller installed on a server motherboard and the IPMIView,

an IPMI compliant management application software loaded in a PC, to provide

serial links between the main processor and other system components, allowing for

network interfacing via remote access. With an independent Hitachi Renesas H8S

processor built-in, the AOC-SIMSO-HTC/AOC-SIMLC-HTC provides the user with a

solution to ease the complex and expensive systems, allowing an administrator to

access, monitor, diagnose and manage network interfacing anywhere, anytime.

1-2 Features of IPMI Version 2.0 Software

The AOC-SIMSO-HTC/AOC-SIMLC-HTC supports the functionality of IPMI Version

2.0. The key features include the following:

Supports IPMI 2.0 (IPMI over LAN and serial over LAN)

Supports Emergency Management Port (EMP): LAN

Shares LAN controller with main board

Supports Hardware Health Monitoring via IPMI

Supports Event Log Information

Offers OS (Operating System) Independency

Provides Network Management Security via Remote Access/Console Redirec

-

tion

Supports the following management tools: IPMIView, CLI (Command Line

Interface)

Supports RMCP+ Protocols

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

1-2

1-3 Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Web Site: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

Het Sterrenbeeld 28, 5215 ML

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Asia-Pacific

Address: Super Micro, Taiwan

4F, No. 232-1, Liancheng Rd.

Chung-Ho 235, Taipei County

Taiwan, R.O.C.

Tel: [phone]

Fax: [phone]

Web Site: www.supermicro.com.tw

Technical Support:

Email: [e-mail]

Tel: [phone], ext.132 or 139

Chapter 1: Introduction

1-3

1-4 Hardware Product Features

The AOC-SIMSO-HTC:

Mini size (2.65” W x 1.75” H) (67.31 mm W x 44.45 mm H)

Supports IPMI over LAN

Supports 1U and above

The AOC-SIMLC-HTC:

Slim size (4.6” W x 1.3” H) (116.84 mm W x 33.02 mm H)

Supports IPMI over LAN

Supports 1U and above

1-5 Checklist

If your shipping package came with missing or damaged parts, please contact

Supermicro’s technical support. Please refer to the following checklist when con-

tacting us.

AOC-SIMSO-HTC/SIMLC-HTC:

CDR-SIMIPMI: One Installation CD

White Box with Correct Barcode Label (showing AOC-SIMSO-HTC/AOC-SIMLC-

HTC).

Note: The graphics shown in this user’s guide were based on the latest PCB

Revision available at the time of publishing of this guide. The AOC-SIMLC-HTC

or AOC-SIMSO-HTC card you’ve received may or may not look exactly the

same as the graphics shown in this user’s guide.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Notes

1-4

Chapter 2: Installation

2-1

SIMSO-HTC

BMC Chip

Renesas

H8S

Heart LED Reset LED

D10

D9

Chapter 2

Technical Specifications and Hardware Installation

2-1 The Configuration

The AOC-SIMSO-HTC card shares LAN1 on the motherboard for IPMI traffic.

2-2 Front Components

2.2.1 SIMSO-HTC

Figure 1-1

AOC-SIMSO-HTC image

Figure 1-2

AOC-SIMSO-HTC layout

4

2

5

3

6

1

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

SIMSO-HTC Front Component and LED Descriptions

#1. Renesas H8S BMC Chip

#2. Activity LED

#3. Processor Reset LED

2.2.2 SIMLC-HTC

Figure 1-3

AOC-SIMLC-HTC image

D9

Renasas

D10

Reset LED

Activity LED

H8S

BMC

SRAM

SIMLC-HTC

Figure 1-4

AOC-SIMLC-HTC layout

SIMLC-HTC Front Component and LED Descriptions

#1. Renesas H8S BMC Chip

#2. Activity LED

#3. Processor Reset LED

1

2

3

Chapter 2: Installation

2-3

2-3 LED Descriptions and Pin Definitions

Activity LED Indicator Table

Activity LED (D1)

On (Blinking) Card is active

Off Card is not active

#2. Activity LED Indicator

Activity LED (marked #2 above), lo-

cated on the card, indicates the func-

tionality and activity of the card. The

blinking of the Activity LED indicates

that the add-on card is active. See

the table on the right for details.

#3. Processor Reset LED

The LED will blink for a fraction of a

second when the BMC card is reset.

You can see this LED flash when you

plug the power cable in.

2-4 Block Diagram

Supermicro Featured GPIO

RENESAS H8S

IPMI Connectors

SMDATA
SMCLK
SMALT#

UART Interface (SOL)

LPC Interface

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

2-5 Installation

2.5.1 Safety Guidelines

To avoid personal injury and property damage please carefully follow all the safety

steps listed below when installing the AOC-SIMLC-HTC/AOC-SIMSO-HTC into

your system.

ESD Safety Guidelines

Electrostatic Discharge (ESD) can damage electronic components. To prevent dam-

age to your system, it is important to handle it very carefully. The following measures

are generally sufficient to protect your equipment from ESD.

Use a grounded wrist strap designed to prevent static discharge.

Touch a grounded metal object before removing a component from the antistatic

bag.

Handle the add-on card by its edges only; do not touch its components, periph

-

eral chips, memory modules or gold contacts.

When handling chips or modules, avoid touching their pins.

Put the card and peripherals back into their antistatic bags when not in use.

General Safety Guidelines

Always disconnect power cables before installing or removing any components

from the computer.

Use only the correct type of bracket for the add-on card.

Disconnect the power cable before removing any cable from the add-on card.

Make sure that the AOC-SIMLC-HTC/AOC-SIMSO-HTC add-on card is securely

seated in the SIMSO/ SIMLC slot to prevent damage to the system due to short

circuit.

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3-1

Chapter 3: Troubleshooting

Chapter 3

Software Application and Usage

With an independent I/O processor embedded in Hitachi’s Renesas H8S System

Chip, the AOC-SIMSO-HTC and AOC-SIMLC-HTC Add-On Cards allows the user

to access, monitor, manage and interface with systems that are in remote locations

via LAN. The necessary utilities for the access and configuration of the add-on

card are included on the Supermicro bootable CDs that came with your card. This

section provides information on the configuration and the access of the IPMI card

on the network.

Contents of the CD

Firmware: Utility and firmware image used to update BMC Firmware. It can only

be executed under DOS.

J2RE1_5_0: Java Runtime Environment for both Windows and Linux. Users

can also download the latest version from Sun Microsystems, Inc. http://java.

sun.com/

DiskImage: Images for storing updates on floppy diskettes.

Res: Used by the CD Auto-run feature.

IPMI Solution:

Linux: IPMIView and Power Control Agent for Linux.

Utility: BMC utilities.

Windows: IPMIView and Power Control Agent for Windows.

Jar: This folder includes IPMIView and TrapReceiver jar files

Manual: SIMHTC.pdf: The file you are now looking at.

Intel: LAN driver for onboard network adapter.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

3-1 BMC Firmware Update

Shut down the system and unplug the AC power cord.

Insert the BMC card.

A: If you use a supplied CD-ROM, follow the steps below:

Turn on your computer and put the IPMI CD into the CD-ROM drive.

You will see the following prompt. You can choose option 1 to automatically

detect the model number of the motherboard and flash the IPMI card or choose

2 if you know the model number of your motherboard.

1.

2.

3.

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Step 1. If you choose option 1 (Automatic detection) you will see the following

screen.

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Chapter 3: Troubleshooting

Step 2. Type yes and hit <enter> and the installer will automatically flash the IPMI

card (a screen as shown below will appear).

Step 3. After flashing is finished, you will see a DOS prompt and you can also

configure your IPMI card using the ipmicfg utility.

Note: If you choose No you will see a DOS prompt. (If you know that you

have the appropriate firmware installed and that you would like to configure

the IPMI card using the ipmicfg utility, this option is useful.) Please see usage

below in section 4.3.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Step 4. If you choose to manually flash the firmware, you will see the following

screen appear. After flashing the firmware you will see a DOS prompt. On this

prompt you can configure your IPMI card using the ipmicfg utility. Please see usage

below in section 4.1.

Step 5. If you choose to manually flash the firmware, you will see the following

screen appear. After flashing the firmware you will see a DOS prompt. On this

prompt you can configure your IPMI card using the ipmicfg utility. Please see usage

below in section 4.1.

3-5

Chapter 3: Troubleshooting

3. B: If you wish to use a floppy to flash your IPMI card, please complete the

following steps:

Step 1. Place the CD in your computer (Windows should have been installed). If

you have autorun enabled, you will see the following screen (see below). Otherwise

double click on the CD-ROM icon in your ‘My computer’ window, and it will bring

up the screen below.

Step 2. Click on ‘Make BMC Firmware Upgrade Diskette’.

Step 3. Follow the instructions on the next screen and choose your motherboard

from the list provided.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Note: Please have a 3.5 floppy ready to be inserted.

Step 4. When prompted, place floppy into your floppy drive.

Step 5. When floppy drive is written with the files, remove the floppy and place it

in the floppy drive of your computer with the IPMI card installed.

Step 6. Turn on the computer which has the IPMI card. Ensure that the floppy is

on the top in boot priority. Once the computer is booted from the floppy, it will start

flashing the firmware. When flashing is complete, you can use the ipmicfg utility to

configure the IP and MAC address of the card.

Note: If you make a bootable diskette please make sure to choose appropriate

model number of the motherboard.

Step 7. Use the ipmicfg utility to configure IP address, MAC address, gateway IP

etc. Please use instructions below to choose the correct IP and MAC address.

IP address: IP address of LAN1

MAC address: MAC address of LAN1.

IP address and MAC address of your LAN1 can be seen using ‘ipconfig’ com

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mand in Windows and ‘ifconfig’ command in Linux/BSD.

Note: When plugging or unplugging a BMC card, you must first unplug the

AC power cord.

IPMICFG usage:

IPMICFG Version 1.06 (Build 070824) Copyright 2007 SuperMicro Computer Inc.

Usage: IPMICFG params (Example: IPMICFG -m 192.168.1.123)

-m Show IP and MAC

-m IP Set IP (format: ###.###.###.###)

-a MAC Set MAC (format: ##:##:##:##:##:##)

-k Show Subnet Mask

-k Mask Set Subnet Mask (format: ###.###.###.###)

-dhcp on Enable the DHCP

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3-7

Chapter 3: Troubleshooting

-dhcp off Disable the DHCP

-g Show Gateway IP

-g IP Set Gateway IP (format: ###.###.###.###)

-r BMC cold reset

-garp on Enable the Gratuitous ARP

-garp off Disable the Gratuitous ARP

3-2 Overview of IPMI View

IPMI View is management software based on IPMI specification version 1.5 - 2.0.

IPMI View sends IPMI messages to and from the BMC (Base Management Card) on

a remotely managed system. IPMI messages are encapsulated in RMCP (Remote

Management Control Protocol) packets called “datagrams”. This method is also

referred to as “IPMI over LAN”.

The Distributed Management Task Force (DMTF) has defined RMCP for supporting

pre-OS and OS-absent management. RMCP is a simple request-response protocol

that can be delivered using UDP (User Datagram Protocol) datagrams. IPMI-over-

LAN uses version 1 of the RMCP protocol and packet format. An RMCP packet

is transmitted via IP (Internet Protocol) networking. Thus, system managers may

manage their IPMI-enabled system over the Internet. (Of course, in a private LAN

this is a basic feature.) IPMI uses the same UDP port number (623 in decimal)

with ASF (Alert Standard Forum) protocol. If the managed system is protected by

a firewall, UDP port 623 must be opened.

In Supermicro’s IPMI solution, a BMC shares the LAN1 NIC on the mainboard. The

NIC will re-route the IPMI packet to the BMC instead of forwarding it to the upper

layer network protocol stacks (as other protocol packets do).

IPMI View V2.0 covers Supermicro’s BMCs for both IPMI v1.5 and IPMI v2.0.

However, according to design changes, some functions added to IPMI v2.0 are

not available in IPMI v1.5, and some functions are no longer available in IPMI v2.0

implementation. IPMI View will automatically hide any function that is not available

to the BMC version being used.

3-3 Software Installation Procedures

On the system you will manage from:

a) Installing the IPMIView:

1.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

i) For Windows: Select “Install IPMIView” from auto-run windows to install IPMIView.

You may also select IPMIView20setupwin32.exe” in the “IPMI SOLUTION/Windows/

Administrator” directory.

ii) For Linux: Select “IPMIView20setuplinux.bin” in the “IPMI SOLUTION/Linux/Ad-

ministrator” directory.

iii) IPMIView installation steps:

Figure 1: Step 1

Figure 2: Step 2

3-9

Chapter 3: Troubleshooting

Figure 3: Step 3

Figure 4: Step 4

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Figure 5: Step 5

Figure 6: Step 6

3-11

Chapter 3: Troubleshooting

3-4 System Management

Figure 2-1

As shown in Figure 2-1, there are several components in the IPMI View window

(Figure 2-2):

Menu Bar: Contains functions allowing you to add/delete systems or groups

and save configurations.

System List: Lists the computers managed with a BMC card.

Group List: Lists managed computer groups for more convenient manage

-

ment.

Viewing Window: shows detailed information including Login, IPMI Device, Event

Log, Sensors, BMC Setting and Text Console.

Status Area: Shows messages regarding current status.

System View Sessions: IPMI View may manage up to 20 systems at the same

time. The current managed system is indicated in the System View window.

Logo: Press Logo to visit Supermicro’s web site.

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The following screen shows the main functions of the IPMI View screen. From this

screen, the user can manage the features of the IPMI View software.

Note: This screen is only a model of the System Management.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Figure 2-2

Step 1. As shown in Figure 2-3, click “File>New…>System” to add a new system

to IPMI View. An “Add a new system…” dialog box will pop up as shown in Figure

2-4.

Figure 2-3

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Chapter 3: Troubleshooting

Figure 2-4

Step 2. As shown in Figure 2-4, in the “Add a new system” dialog box, type in the

desired System Name for the managed system and the correct IP address, as well

as a description. Then click OK.

Figure 2-5

Step 3. As shown in Figure 2-5, To maintain systems easier, the manager may

categorize managed systems into different groups. A system may be included in

multiple groups. The default group is IPMI Domain. All managed systems belong

to IPMI Domain even if they join other groups.

In Figure 2-3, click menu “File>New…>Group” to add a new group to IPMI View.

An “Add a new group” dialog will pop up as shown in Figure 2-5. In the “Add a

new group” dialog box, type in the desired Group Name and description. Then

click OK.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Figure 2-6

Step 4. As shown in Figure 2-6, IPMI View includes a function that allows the user to

collect candidate system information in order to build their information into a System

List (see Figure 2-6). User may specify the IP range to search any possible system

that has either IPMI 1.5 or IPMI 2.0 capability. After the candidate system informa-

tion is collected, the user may add systems into a System List by IP addresses, or

by a given Prefix name.

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Chapter 3: Troubleshooting

Figure 2-7

Step 5. As shown in Figure 2-7,

Reload Configuration

From the pull-down menu, click “File>Reload Configuration” to load the previous

saved configuration.

Save Configuration

From the pull-down menu, click “File>Save Configuration” to save the current IPMI

View configuration.

To exit IPMI View from the pull-down menu, click “File>Exit” or press Alt-F4 when

the IPMI View is running.

Note: Remember to save your configuration before exiting.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Figure 2-8

Step 6. As shown in Figure 2-8,

Modify System

Select a system in the System Window you want to modify and then click

“Edit>Modify…>System” from the pull-down menu shown in Figure 2-7 to modify

it.

You can also right click on a system in the System Window, and then select “Modify”

in the pop-up menu to modify it.

Delete System

Select a system in the System Window you want to delete, and then click

“Edit>Delete…>System” from the pull-down menu shown in Figure 2-7 to delete

it.

You can also right click on a system in the System Window, and then select “Delete”

in the pop-up menu to delete it.

Modify Group

Select a group in the Group Window you want to modify and then click “Edit>Modify…

>Group” from the pull-down menu shown in Figure 2-7 to modify it.

You can also right click on a group in the Group Window, and then select ”Modify”

in the pop-up menu to modify it.

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Chapter 3: Troubleshooting

Delete Group

Select a group in the Group Window you want to delete and then click “Edit>Delete…

>Group” from the pull-down menu shown in Figure 2-7 to delete it.

You can also right click on a group in the Group Window, and then select ”Delete”

in the pop-up menu to delete it.

Join a Group

Select a group in the Group window and select a system in the System Window,

then click “Edit>…Join…” from the pull-down menu shown in Figure 2-7 to have

the selected system join the desired group.

Disjoin a Group

Double click the group you want to disjoin a system from. The members of that group

will appear in the System Window. Then, select the system you want to disjoin and

click “Edit>…Disjoin…” from the pull-down menu shown in Figure 2-7.

You can also right click the selected system to disjoin the system from the group

and then select “Disjoin” in the pop-up menu to delete it.

Selecting an IPMI View Management Session

When more than one system is managed by IPMI View at the same time, you can

select which opened management session you want to control by double clicking on

system’s name in the System Window or by selecting “Session><<System name>>”

in the pull-down menu, where <<System name>> denotes the name of the target

system you want to control (as shown in Figure 2-8).

Closing IPMI View Management Session

To close the opened IPMI View management session, select the IPMI View man-

agement session you want to close as the current IPMI View management session

and then click “Session>Close <<System name>>” in the pull-down menu, where

<<System name>> denotes the name of the system you want to close (as shown

in Figure 2-8).

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Or - right click on the system in the System Window you want to close and select

“Close Session” in the pop-up menu to close it.

When closing a session, a session will not be closed until 1) replies have been

received for all outstanding packets or 2) all outstanding packets have timed out.

3-5 Login

In Figure 3-1, double click the system in the System Window you want to manage.

A login screen along with some information about the managed system will appear

in the Viewing Window. Type in the login ID and password and click the Login but-

ton to log in. When a login is successful, the Login button is grayed (i.e. disabled)

and the Logout button is enabled as well as the availability of other management

functions, as shown in Figure 3-0.

Figure 2-9

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Chapter 3: Troubleshooting

Figure 3-0

Note: The default Login ID is “ADMIN”,,which has the default password of

“ADMIN”. Both the Login ID and Password are case-sensitive.

In the IPMI design, an MD5 algorithm will encrypt the password when it is transmit

-

ted through the network. Once the password is confirmed, IPMI View will show a

CONNECTED symbol, and all available function pages will be shown as seen in

Figure 3-0. If the password is invalid, it will show a message in the Status Area

that reads “Unable to activate a session, please check ID and Password” and a

Break symbol will be shown (see Figure 2-9).

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Figure 3-1

Note: In order to reduce overhead on the managed system, all pages will not

refresh automatically. The user must refresh manually as needed.

3-6 IPM Device

Figure 3-2

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Chapter 3: Troubleshooting

Clicking the IPM Device tab of the IPMI View management session in the

Viewing Window (shown in Figure 3-2) will display some information and

functions of the system’s BMC firmware.

Device Information

This shows the revision levels of the BMC and IPMI firmware.

ACPI System Power State

This shows the managed system’s power state. If the managed system

is in a power-off state, the green light will be off. This status will update

automatically every five seconds.

Graceful Power Control (Administrator and
Operator only)

Graceful power control will inform the OS running on the managed system

to shutdown/reboot/power-cycle within a specified time (the default is

30 seconds). When the OS running on the managed system receives a

graceful power control request, it will generate a pop-up window on the

managed system’s monitor and start a count down. This pop-up notice

window gives the user who is working on the system a chance to save any

working files. However, remote login users or service users (for example

Web site visitors) will not see this notice.

Graceful Shutdown

Same as the shutdown function in Windows. The managed system will

enter an S5 state.

Graceful Reboot

Same as the reboot function in Windows.

Graceful Power Cycle

This function is a combination of the Graceful Shutdown and Power Up

functions.

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The Power Cycle function will shut down the managed system for a few seconds

and then power up the system. Graceful power control will send an event to the

System Event Log (next section). If no more memory space is left for the incoming

event, graceful power control will not function.

Chassis Power Control (Administrator and Operator only)

This function is used to forcibly control the power state of the managed system’s

chassis. When the BMC receives a chassis power control command, it will have

direct control over the power button or reset button of a system.

Reset

This is the same as pressing the Reset button on a managed system’s chassis to

reset the managed system.

Power Down

This is the same as pressing the Power button on a managed system’s chassis to

remove power from the managed system.

Power Up

This is the same as pressing the Power button on a managed system’s chassis to

turn on the power of the managed system.

Power Cycle

This function is a combination of the Power Down and Power Up functions.

The Power Cycle function will shutdown the managed system for a few seconds

and then power up the system.

BMC Cold Reset (Administrator only)

Clicking the Cold Reset button allows you to reset the BMC. After confirming to reset

the BMC, the session will break immediately. The user has to close this session

manually. This function is rarely used, only in events such as when a malfunction

is suspected.

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Chapter 3: Troubleshooting

3-7 System Event Log

Figure 3-3

Clicking on the Event Log tab of the IPMI View management session in the Viewing

Window (shown in Figure 3-3) gives you detailed information on the System Event

Log for the BMC. It shows the System Event Log version, number of log entries,

free space for the System Event Log and the times of recently added and recently

erased System Event Logs.

Get System Event Log

In the Get Entries group on the upper left side of the Event Log tab in the Viewing

Window, you can decide how many logs you want to get from the BMC. Click the

<From> button and type in the first and last numbers of the logs you wish to view,

or click the <All> button to get all the logs from the BMC. The logs retrieved from

the BMC will listed as a table in the central part of the Viewing Window. Please

refer to the IPMI specifications version 2.0 for detailed descriptions of each field.

Some helpful fields:

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Timestamp

The time the event happened.

Sensor Type

This could be health sensors or a system event.

Event Type

The event description.

Because the BMC communicates with the NIC on the mainboard via a slow channel,

requesting only the events you need to see is recommended. Choosing “all” to get

hundreds of event entries will result in a very long delay.

Clear System Event Log

Clicking the Clear All Entries button clears the logged system events on the BMC.

The total event log space is 16 KB. When all this space is used, any incoming event

will be lost. The user has to clear the system event log manually as needed.

Time Stamp of System Event Log and Time Zone

To set the time stamp of the BMC on the managed system, type in the time in

the Current SEL Device Timestamp field. Then click the Set Timestamp button to

update the BMC.

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Chapter 3: Troubleshooting

3-8 Sensors

Figure 3-4

Clicking on the Sensors tab of the IPMI View management session in the Viewing

Window (as shown in Figure 3-4) provides you with detailed information on the

sensors monitored by the BMC. It shows the reading of supported voltages and fan

speeds and temperatures monitored by the BMC. The current reading is shown in

yellow numbers, the high limits/low limits in red numbers and a description for the

monitoring sensors in blue text beneath the monitoring sensor figures.

Fan speeds have only a low limit, temperatures have only a high limit, and voltages

have both high and low limits.

Refreshing Monitor Status

You can configure the IPMI View to automatically refresh the monitoring status pe-

riodically by checking the Auto Refresh check box and selecting the refresh period

in seconds in the seconds list. Or, click the Manual Refresh button to refresh the

monitoring status every time you need an update.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Hide Inactive Item

IPMI View gets predefined sensor information from the mainboard. Some items may

be not installed for different configurations. For example, there will be no CPU fan if

using a passive CPU heat sink, and only one CPU on a dual CPU mainboard that

has only a single CPU installed. The first time the sensors page is shown, IPMI View

will hide inactive items (the default setting) if any. A manager may change this option

later by un-checking the “Hide inactive item” box, as shown in Figure 3-5.

Figure 3-5

Show History

IPMI View provides a history chart for fans, temperatures and voltages. The yellow

line indicates the reading correspond to sensor. A red line indicates a high or low

limit. A blue line indicates the base value of 0 (zero). Check the “Show History” box

to display these charts, as shown in Figure 3-6.

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Chapter 3: Troubleshooting

Figure 3-6

3-9 BMC Setting (Administrator only)

Figure 3-7

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Clicking on the BMC Setting tab of the IPMI View management session in the

Viewing Window (as shown in Figure 3-7) gives you detailed information on the

BMC LAN Configuration, SNMP trap configuration and serial communication port

of the BMC.

In order to support the power-down state management capability under the IPMI

specification, the manager has to configure the proper MAC address for each IP ad-

dress. To deliver an IP packet to a receiver, the sender needs to know the receiver’s

MAC address or the gateway’s MAC address. ARP (Address Resolution Protocol)

is used to get the MAC address from the IP address. While the managed system’s

OS is running, the network protocol stack will take care of this function. However,

when the managed system is in a power down state, this function cannot be ac-

complished. Therefore, each MAC address has to be configured manually.

The BMC and the OS running on a managed system may use different IP addresses

for security reasons. For example, the OS may use 66.201.4.73 (which can be

reached by public access) while the address for BMC may be set to 192.168.1.55,

which can only be reached in a private LAN. But, LAN MAC addresses must be

the exact same. If the BMC uses a private IP address, you have to make sure that

the manager’s system can communicate with the private IP address for the BMC

on a managed system.

BMC LAN Configuration

This shows the IP address, LAN MAC, Gateway IP, Gateway MAC and Subnet

Mask of the BMC and allows you to modify them.

Note: Please make sure that the MAC address of the LAN and the gateway for

the BMC are correct before updating it by clicking the Update button. Be careful

to enter the correct values, especially for the LAN MAC. If you enter the wrong

LAN MAC, IPMI View will not be able to connect to that system any more.

If you accidentally enter a wrong LAN MAC value, you may use the ipmicfg instruc-

tions from the BMC firmware update (See section 4, page 13).

SNMP

This shows the SNMP trap configuration of the system needing to receive the

SNMP traps generated by the BMC and allows you to modify them. To change the

configuration on the BMC, type in the SNMP community name in the Community

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Chapter 3: Troubleshooting

text field and the IP address and MAC address in the SNMP Trap Receivers table

in the SNMP group, and then click the Update button.

The SNMP Trap may have multiple destinations. When any critical error occurs, an

SNMP trap packet will be sent to all receivers in the list. To remove an SNMP receiv-

er, you may change both IP and MAC addresses to 0.0.0.0 and 00:00:00:00:00:00

respectively, and then click Update.

On the system receiving the SNMP traps, an SNMP trap receiver software needs

to be installed and run. The managed system will send out an SNMP trap packet to

receivers at the moment the event occurs. If an SNMP trap receiver is not running,

the trap packet is discarded and won’t be queued anywhere.

3-10 Users

There are several buttons that allow you to add/delete a user, set user privileges,

change passwords and enable/disable paging.

Group Privilege Levels

Callback This may be considered the lowest privilege

level. Only commands necessary to support
initiating a Callback is allowed. (Only avail

-

able for IPMI 1.5.)

User Only ‘benign’ commands are allowed. These

are primarily commands that read data
structures and retrieve status. Commands
that can be used to alter BMC configuration,
write data to the BMC or other management
controllers or perform system actions such
as resets, power on/off, and watchdog acti

-

vation are not allowed.

Operator All BMC commands are allowed, except for

configuration commands that can change
the behavior of the out-of-band interfaces.
For example, Operator privilege does not
allow the capability to disable individual
channels or change user access privileges.

Administrator All BMC commands are allowed, including

configuration commands. An Administrator
can even execute configuration commands
that would disable the channel that the Ad

-

ministrator is communicating over

Clicking on Paging Setting allows you to set the parameters for an individual user

(Figure 3-8). There are two types of paging service: Numeric paging and alphanu-

meric paging. To use a paging service, a modem must be connected to the RS232

connector on the BMC.

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Figure 3-8

FRU

The user can find useful information about the board and product, such as the

serial number, part number and part name of the board and product.

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Chapter 3: Troubleshooting

3-11 Text Console Redirection (SOL, Serial Over LAN)

Figure 3-9

On the Text Console tab of the IPMI View management session in the Viewing

Window (as shown in Figure 3-9), there is a function for you to remotely control

the managed system in a text mode console. Click the Start button to start the text

console redirection. During control, click the Re-synch button to synchronize the

text console with the managed system if you think the screen is not shown properly.

Click the Stop button to stop the text console.

SOL for IPMI 2.0

IPMI specification V2.0 defines Serial over LAN (SOL) to support Text Console

Redirection. This implementation performs better than the one we implemented for

IPMI 1.5. The Text mode console remains working on Windows 2003, even when

the OS is running. To support Text Console Redirection on Windows 2003, Special

Administration Console (SAC) must be enabled. The following instruction is used

to enable SAC:

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For Windows 2003:

Enable Console Redirection in BIOS, and set it to COM 2 (or COM B)

Modify boot.ini in C:\. Boot.ini is a hidden file. Below is an example of boot.ini

[boot loader] redirect=com2 redirectbaudrate=19200 timeout=30 default=multi(0)di

sk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)parti

tion(1)\WINDOWS=”Windows Server 2003, Standard” / fastdetect /redirect

For Linux:

1. BIOS POST:

(i) Enable “Console Redirection” in BIOS Setup. For example, COM2 /

19.2Kbps / 8N1

(ii) Disable “Enable Console Redirection after POST” in BIOS setup.

2. BOOT LOADER:

(i) For GRUB, add the following TWO lines into /boot/grub/grub.conf, but

comment out “splashimage=(hd0,0)/grub/splash.xpm.gz”

serial --unit=1 --speed=19200 --word=8 --parity=no --stop=1

terminal --timeout=10 serial console

#splashimage=(hd0,0)/grub/splash.xpm.gz

(ii) Then add “serial console=ttyS1,19200n8” to the end of kernel /vmlinuz in

/boot/grub/grub.conf.

For example:

kernel /vmlinuz-2.6.5-1.358smp ro root=LABEL=/ rhgb quiet serial

console=ttyS1,19200n8

This will result in all boot messages to be output to console ttyS1, and you will

not see all these boot messages at the local console until login message promt

up.

c) Under LINUX OS:

(i) Add the following line into /etc/inittab.

s0:2345:respawn:/sbin/agetty ttyS1 19200

(ii) Edit /etc/securetty and add ttyS1

1.

2.

4-1

Chapter 1: Introduction

Chapter 4

Troubleshooting

4-1 Frequently Asked Questions

1. Question: How do I configure SIMLC-HTC/SIM1U-HTC/SIMSO-HTC?

Answer: Boot from the supplied CD with your IPMI card. The CD will auto-detect

motherboard type and flash IPMI card. You can use the ipmicfg.exe utility to con

-

figure the IP address and MAC address of the IPMI card.

2. Question: Which IP and MAC address should I use for SIMLC-HTC/

SIMSO-HTC?

Answer: You need to use LAN1 IP and MAC address for your IPMI card when you

program it using ipmicfg.exe utility.

3. Question: Can I configure Gateway IP address of my IPMI card?

Answer: Yes you can use the ipmicfg.exe utility to configure IPMI card.

4. Question: Do I need to install any driver on my server, which has an

IPMI card?

Answer: No driver installation is required on your host which has an IPMI card.

4-2 Contacting Supermicro’s Technical Support

If you still have problems after trying out all the recommended solutions, please

contact our technical support @ [phone] or visit our web site @ www.

supermicro.com/support/.

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AOC-SIMSO-HTC/AOC-SIMLC-HTC User’s Manual

Notes