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The vendor assumes no responsibility for any inaccuracies that may be contained in this document,
makes no commitment to update or to keep current the information in this manual, or to notify any
person or organization of the updates. Please Note: For the most up-to-date version of this
manual, please see our web site at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product
described in this manual at any time and without notice. This product, including software, if any,
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USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF
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FCC Statement: This equipment has been tested and found to comply with the limits for a Class
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Manual Revision 1.1b
Release Date: December 18, 2009
Unless you request and receive written permission from Super Micro Computer, Inc., you may not
copy any part of this document.
Information in this document is subject to change without notice. Other products and companies
referred to herein are trademarks or registered trademarks of their respective companies or mark
holders.
Fans 1-3Fan 1: CPU Fan, Fan 2/3: Chassis Fan Headers
IDEIDE # 1 Connector
J9 Speaker Header
J12Front Panel Audio Connector
ATX PWR/J41ATX 24-Pin Power /12V 4-Pin Power Connectors
J46 Audio Port
JF1FP Control Panel Header
JL1Chassis Intrusion Header
JLEDOnboard Power LED Indicator
JSMBSystem Management Bus (SMB) Header
JWOLWake-on-LAN Header
JWORWake-on-Ring Header
LAN1/LAN2Ethernet RJ45 (Gigabit LAN) Connectors
SATA 0-5SATA Headers
SPKR1Internal Buzzer
S_GPIOSerial_Link_General Purpose I/O Header
USB 0-1 (Back Panel) Universal Serial Ports
USB 2-5(Back Panel) Universal Serial Ports
USB 6/7-8/9(Front Panel) USB Headers
USB 10-11Front Accessible USB Ports
VGAVideo Graphics Connector
LED IndicatorDescription
LE1Standby Power LED Indicator
1-5
C2SBC-Q User’s Manual
Motherboard Features
Processor
Single Intel Core 2 Duo/Core 2 Quad processor with a system bus speed of •
1333/1066/800 MHz
Memory
Single or dual channel non-ECC unbuffered DDR2 up to 8GB/s at 800/667 •
MH for single channel mode or dual-channel interleaved mode in four DIMM
sockets
Chipset
Intel Q35 GMCH•
ICH9DO with support for RAID 0,1,5,10 (for Windows) and RAID 0,1,10 (for •
Linux)
Expansion Slots
One (1) PCI-Express x16 •
One (1) PCI-Express x4 (x8 physical slot) •
Five (5) 32-bit PCI 33MHz •
BIOS
16 Mb Firmware SPI Phoenix BIOS Flash BIOS •
DMI 2.3, PCI 2.2, ACPI 1.0/2.0, SMBIOS 2.3, and Plug and Play (PnP)•
PC Health Monitoring
Onboard voltage monitors for CPU Core Voltage, Memory Voltage,•+1.8V, +3.3V,
+5V standby, +5V, ±12V, Vbat (battery voltage), and Hyper-Threading.
Fan status monitor with rmware 4 pin fan speed control•
3-Phase CPU switching voltage regulator•
SuperDoctor III, Watch Dog, NMI•
Power-up mode control for recovery from AC power loss•
CPU/System overheat LED and control•
System resource alert via Supero Doctor III•
Auto-switching voltage regulator for the CPU core•
CPU Thermal Trip support•
Thermal Management 2 (TM2) support•
ACPI Features
Slow blinking LED for suspend state indicator•
BIOS support for USB keyboard •
1-6
Main switch override mechanism•
External modem ring-on•
Onboard I/O
Built in ICH9DO SATA Controller, 6 connectors for up to 6 devices•
4 Fast UART 16550 compatible serial port/header•
Intel 82566DM and Intel 82573 Gigabit Ethernet controllers •
PS/2 mouse and PS/2 keyboard ports•
ITE-8213 IDE Controller with one IDE channel/two devices supported •
12 USB (Universal Serial Bus) 2.0 ports •
DAC Channels
Built-in GMCH and onboard VGA Connector •
Other
Wake-on-LAN (WOL)•
Wake-on-Ring (WOR)•
Suspend-to-RAM•
Onboard +5V Standby Power Warning LED ("LE1")•
Lead Free•
CD Utilities
BIOS ash upgrade utility•
Drivers and software for Intel Q35 chipset utilities •
Chapter 1: Introduction
Dimensions
ATX form factor, 12.0" x 9.6" (304.8 x 243.8 mm)•
Note:
For RAID Conguration and OS installation instructions, please refer to the
user guides posted on our web site at www. supermicro.com.
1-7
C2SBC-Q User’s Manual
LGA775_PROCESSOR
ICH9DO
MS.KB.
PRN.
VRM 11.0
ADDR
CTRLCTRL
ADDR
DATADATA
LPC
PCI_32
DDR2_800/667
VRM V11.0
DMI
1# PCI_x32
DIMM_CHA
S-ATA/300
6x SATAII
CK505 CLK
1 PCIE_x16
GRAPHIC
Q35 GMCH
DIMM_CHB
PORTS
PCIE_x16
INTEGRATED
GRAPHIC
Super I/O-1
W83627DHG
7.1-CH
HD_AUDIO
FSB: 1333/1066/800 MHz
USB2.0/1.1
HD-A
BEARLAKE-Q
NINEVEH
82566 G_LAN
PCIE_x1
RJ45 PORT1
HD_AUDIO
PORT 1X3
Drives 3 PCI
PCI_32
PCI_Arbiter
COM 1, 2
COM 3, 4
82573
Super I/O-2
W83627DHG
PCI_32
ITE 8213
1 ch IDE
PCIE_x1
2# PCI_x32
4# PCI_x32
3# PCI_x32
6# PCI_x32
PCIE_x4
5# PCIE_x 4
RJ45 PORT2
2 USB
(On board)
4 USB Port
(2 headers)
7# PCI_Ex16
6 USB (Back panel)
Block Diagram
C2SBC-Q
System Block Diagram
Note: This is a general block diagram and may not exactly represent
the features on your motherboard. See the following pages for the
actual specications of each motherboard.
1-8
Chapter 1: Introduction
1-2 Chipset Overview
The Intel Q35 Chipset is specially designed for use with Intel Core 2 Duo and Quad
core processors. It consists of two primary components: the Graphic Memory Con-
troller Hub (GMCH) and the I/O Controller Hub (ICH9). The GMCH manages the
data ow between the CPU interface, the System Memory interface, the External
Graphics interface, and the I/O Controller through the Direct Media Interface (DMI).
The ICH9DO provides a multitude of I/O related functions.
Graphic Memory Controller Hub (GMCH)
Utilizing a single LGA 775 socket processor, the Q35 GMCH supports an FSB
frequency of 1333/1066/800 MHz. Host-initiated I/O cycles are decoded to the PCI-
Express, the DMI, or the GMCH conguration space. Host-initiated memory cycles
are decoded to PCI-Express, DMI or system memory. The GMCH supports 36-bit
host bus addressing and a cache line size of 64 bytes.
The GMCH supports one or two channels of DDR2 memory with up to two DIMMs
per channel with a maximum bandwidth of 6.4 GB/s in asymmetric mode or 12.8
GB/s in symmetric mode using DDR2 800 MHz memory. It also supports an op-
portunistic refresh scheme, a memory thermal management scheme and Partial
Writes to Memory using Data Mask (DM) signals.
The GMCH contains one PCI-Express x16 port intended for an external PCI-Express
graphics card that is compatible with the PCI Express Base Specication revision
1.1. This PCI-E x16 port runs at a frequency of 2.5 GB/s on each lane and supports
a maximum theoretical bandwidth of 40 GB/s in each direction for an aggregate of
8 GB/s @ x16. It supports traditional PCI-/AGP-style trafc and a PCI Enhanced
Addressing Mechanism with advanced capabilities in automatic discovery, negotia-
tion and training of link out of reset.
Providing the high-speed, chip-to-chip connection between the GMCH and ICH9DO
is the Direct Media Interface (DMI). The DMI integrates advanced priority-based
servicing, allowing for concurrent trafc, true isochronous transfer capabilities and
permitting current as well as legacy software to function seamlessly.
Intel ICH9DO System Features
The Intel 9th Generation I/O Controller Hub (ICH9DO) supports a variety of I/O
related functions and PCI devices, including the following:
DMI-to PCI Bridge•
LPC Controller•
SATA Controllers #1 and #2•
Thermal Subsystem•
SMBus Controller•
USB FS/LS UHCI Controllers #1, #2 and #3•
1-9
C2SBC-Q User’s Manual
1-3 Recovery from AC Power Loss
BIOS provides a setting for you to determine how the system will respond when
AC power is lost and then restored to the system. You can choose for the system
to remain powered off (in which case you must hit the power switch to turn it back
on) or for it to automatically return to a power on state. See the Power Lost Control
setting in the BIOS chapter of this manual to change this setting. The default set-
ting is Last State.
1-4 PC Health Monitoring
This section describes the PC health monitoring features of the C2SBC-Q. The
motherboard has an onboard System Hardware Monitor chip that supports PC
health monitoring.
The onboard voltage monitor will scan the Onboard Voltage Monitors for the CPU
Core, +1.8V, +3.3V, +5V standby, +5V, Vbat and ±12V continuously. Once a voltage
becomes unstable, it will give a warning or send an error message to the screen.
Users can adjust the voltage thresholds to dene the sensitivity of the voltage moni-
tor by using SuperO Doctor III.
1-5 ACPI Features
ACPI stands for Advanced Conguration and Power Interface. The ACPI specica-
tion denes a exible and abstract hardware interface that provides a standard
to integrate power management features throughout a PC system, including its
hardware, operating system and application software. This enables the system to
automatically turn on and off peripherals such as CD-ROMs, network cards, hard
disk drives and printers. This also includes consumer devices connected to the PC
such as VCRs, TVs, telephones and stereos.
In addition to enabling operating system-directed power management, ACPI pro-
vides a generic system event mechanism for Plug and Play and an operating- sys-
tem-independent interface for conguration control. ACPI leverages the Plug and
Play BIOS data structures while providing a processor architecture-independent
implementation that is compatible with Windows 2000, Windows XP, Windows 2003,
Windows 2003 Servers.
Enhanced Power Management
The onboard ICH9DO chip provides advanced power management functions that
will greatly improve the performance of various low-power (suspend) states and en-
1-10
Chapter 1: Introduction
hance clock control. A hardware-based component provides software-independent
thermal management that is compatible with the ACPI Revision 3.0a.
Slow Blinking LED for Suspend-State Indicator
When the CPU goes into a suspend state, the chassis power LED will start blinking
to indicate that the CPU is in suspend mode. When the user presses any key, the
CPU will wake-up and the LED will automatically stop blinking and remain on.
BIOS Support for USB Keyboard
If the USB keyboard is the only keyboard in the system, it will function like a normal
keyboard during system boot-up.
Wake-On-LAN (WOL)
Wake-On-LAN is dened as the ability of a management application to remotely
power up a computer that is powered off. Remote PC setup, up-dates and asset
tracking can occur after hours and on weekends so that daily LAN trafc is kept
to a minimum and users are not interrupted. The motherboard has a 3-pin header
(WOL) to connect to the 3-pin header on a Network Interface Card (NIC) that has
WOL capability. In addition, an onboard LAN controller can also support WOL
without any connection to the WOL header. The 3-pin WOL header is to be used
with a LAN add-on card only.
Note: Wake-On-LAN requires an ATX 2.01 (or above) compliant power
supply.
1-6 Power Supply
As with all computer products, a stable power source is necessary for proper and
reliable operation. It is even more important for processors that have high CPU
clock rates of 1 GHz and faster.
The C2SBC-Q accommodates 12V ATX power supplies. Although most
power supplies generally meet the specications required by the CPU, some are in-
adequate. A 2A of current supply on a 5V Standby rail is strongly recommended.
It is strongly recommended that you use a high quality power supply that meets
12V ATX power supply Specication 1.1 or above. It is also required that the 12V
4-pin power connection (J41) be used for high-load congurations. In areas where
noisy power transmission is present, you may choose to install a line lter to shield
the computer from noise. It is recommended that you also install a power surge
protector to help avoid problems caused by power surges.
1-11
C2SBC-Q User’s Manual
1-7 Versatile Media Capabilities
HighDenitionAudio
The High Denition Audio Controller embedded in the ICH9DO delivers up to four
codecs that can be used for different types of codecs, such as audio and modem
codecs. Operating at 3.3V or 1.5V, the embedded Audio Controller supports a
multi-channel audio stream, 32-bit sample depth, up to 192 kHz of same rate, and
can be used with a variety of microphones for input. With these versatile audio
capabilities built in, the C2SBC-Q provides the user with a state of the art audio
experience that is larger than life.
I/O Virtualization Technology (VT-d)
With the Intel ICH9DO built in, the C2SBC-Q supports I/O Virtualization Technology
(VT-d) that enables multiple operating systems and applications to run in indepen-
dent partitions. Each partition uses its own subset of host physical memory, and
behaves like a virtual machine (VM), providing isolation and protection across
multiple partitions. This feature is available when a processor that supports the
virtualization of platforms is installed on the motherboard.
1-8 Super I/O
The disk drive adapter functions of the Super I/O chip include a data separator,
write pre-compensation circuitry, decode logic, data rate selection, a clock genera-
tor, drive interface control logic and interrupt and DMA logic. The wide range of
functions integrated onto the Super I/O greatly reduces the number of components
required for interfacing with oppy disk drives. The Super I/O supports two 360 K,
720 K, 1.2 M, 1.44 M or 2.88 M disk drives and data transfer rates of 250 Kb/s,
500 Kb/s or 1 Mb/s.
It also provides two high-speed, 16550 compatible serial communication ports
(UARTs). Each UART includes a 16-byte send/receive FIFO, a programmable baud
rate generator, complete modem control capability and a processor interrupt sys-
tem. Both UARTs provide legacy speed with baud rate of up to 115.2 Kbps as well
as an advanced speed with baud rates of 250 K, 500 K, or 1 Mb/s, which support
higher speed modems.
The Super I/O provides functions that comply with the ACPI (Advanced Congura-
tion and Power Interface), which includes support of legacy and ACPI power man-
agement through a SMI or SCI function pin. It also features auto power management
to reduce power consumption.
1-12
Chapter 2: Installation
Chapter 2
Installation
2-1 Static-Sensitive Devices
Electro-static Discharge (ESD) can damage electronic com ponents. To prevent dam-
age to your system board, it is important to handle it very carefully. The following
measures are generally sufcient to protect your equipment from ESD.
Precautions
Use a grounded wrist strap designed to prevent static discharge. Touch a •
grounded metal object before removing the board from the antistatic bag.
Handle the board by its edges only; do not touch its components, peripheral •
chips, memory modules or gold contacts.
When handling chips or modules, avoid touching their pins.•
Put the motherboard and peripherals back into their antistatic bags when not in •
use.
For grounding purposes, make sure your computer chassis provides excellent •
conductivity between the power supply, the case, the mounting fasteners and
the motherboard.
Use only the correct type of onboard CMOS battery as specied by the manu-•
facturer. Do not install the onboard battery upside down to avoid possible explo-
sion.
Unpacking
The motherboard is shipped in antistatic packaging to avoid static damage. When
unpacking the board, make sure the person handling it is static protected.
2-2 Motherboard Installation
Note: Be sure to mount the motherboard into the chassis before you install the
CPU onto the motherboard.
All motherboards have standard mounting holes to t different types of chassis.
Make sure that the locations of all the mounting holes for both motherboard and
chassis match. Make sure that the metal standoffs click in or are screwed in tightly.
Then use a screwdriver to secure the motherboard onto the motherboard tray.
(Caution: 1. Please do not use a force greater than 8 lb/inch on each mounting
screw during motherboard installation. 2. Some components are very close to the
mounting holes. Please take precautionary measures to prevent damage to these
components when installing the motherboard to the chassis.)
2-1
C2SBC-Q User's Manual
2-3 Processor and Heatsink Installation
Warning: When handling the processor package, avoid placing direct
pressure on the label area of the fan.
Notes:
1. Always connect the power cord last and always remove it before add-
ing, removing or changing any hardware components. Make sure that you
install the processor into the CPU LGA 775 socket before you install the
CPU heatsink.
2. The Intel LGA 775 Processor package contains the CPU fan and
heatsink assembly. If you buy a CPU separately, make sure that you use
only Intel-certied multi-directional heatsink and fan.
4. Make sure to install the motherboard into the chassis before you install
the CPU heatsink and fan.
5. When receiving a motherboard with an LGA 775 Processor pre-installed,
make sure that the CPU plastic cap is in place and none of the CPU pins
are bent; otherwise, contact the retailer immediately. Refer to the MB
Features Section for more details on CPU support.
Installing an LGA 775 Processor
1. Pr ess th e lo ad lev er to
release the load plate, which
covers the CPU socket, from
its locking position.
2. Gently lift the load lever to
open the load plate.
2-2
PnP Cap on
top of the
Load Plate
Load Lever
Load Plate
(with PnP Cap
attached)
Chapter 2: Installation
3. Use your thumb and your index n-
ger to hold the CPU at the top center
edge and the bottom center edge of
the CPU.
4. Align CPU Pin1 (the CPU corner
marked with a triangle) against the
socket corner that is marked with a
triangle cutout.
5. Align the CPU k ey tha t is the
semi-circle cutout below a golden dot
against the socket key, the Notch on
the same side of the triangle cutout
on the socket.
6. Once aligned, carefully lower the
CPU straight down to the so cket.
(Do not drop the CPU on the socket.
Do not move the CPU horizontally or
vertically. Do not rub the CPU against
the surface or against any pins of the
socket to avoid damage to the CPU
or the socket.)
7. With the CPU inside the socket,
inspect the four corners of the CPU
to make sure that the CPU is properly
installed.
Socket Key
(Socket Notch)
CPU Key (semi-
circle cutout)
below the circle.
Corner with a
triangle cutout
Load Lever
Top Center Edge
Bottom Center Edge
golden dot
CPU Pin1
8. Use your thumb to gently push the
load lever down to the lever lock.
9. If the CPU is properly installed into
the socket, the plastic PnP cap will be
automatically released from the load
plate when the load lever is pushed
in the lever lock. Remove the PnP cap
from the motherboard.
Warning: Please save the plastic
PnP cap. The motherboard must be
shipped with the PnP cap properly
installed to protect the CPU socket
pins. Shipment without the PnP cap
properly installed will cause dam-
age to the socket pins.
CPU in the CPU socket
Plastic cap
is released
from the
load plate
if CPU
properly
installed.
2-3
C2SBC-Q User's Manual
Installing the Heatsink
1. Locate the CPU Fan on the mother-
board. (Refer to the layout on the right
for the CPU Fan location.)
2. Position the heatsink in such a way
that the heatsink fan wires are closest
to the CPU fan and are not interfered
with other components.
3. Inspect the CPU Fan wires to make
sure that the wires are routed through
the bottom of the heatsink.
4. Remove the thin layer of the protec-
tive lm from the copper core of the
heatsink.
Warning: CPU overheating may
occur if the protective lm is not
removed from the heatsink.
5. Apply the proper amount of thermal
grease on the CPU.
Note: if your heatsink came with
a thermal pad, pl ea se ignore
this step.)
Thermal Grease
CPU
Fan Wires
6. If necessary, rearrange the wires
to make sure that the wires are not
pinched between the heatsink and the
CPU. Also make sure to keep clear-
ance between the fan wires and the
ns of the heatsink.
7. Align the four heatsink fasten-
ers with the mounting holes on the
motherboard. Gently push the pairs of
diagonal fasteners (#1 & #2, and #3 &
#4) into the mounting holes until you
hear a click.
Note: Make sure to orient each
fastener in a way that the nar-
row end of the groove is point-
ing outward.
Heatsink Fins
#4
2-4
Heatsink
Fastener
#1
#3
#2
Narrow end of the groove
points outward
8. Repeat Step 6 to insert all four heatsink
fasteners into the mounting holes.
9. Once all four fasteners are securely insert-
ed into the mounting holes and the heatsink
is properly installed on the motherboard, con-
nect the heatsink fan wires to the CPU Fan
connector.
Removing the Heatsink
1. Unplug the power cord from the power
supply.
2. Disconnect the heatsink fan wires from the
CPU fan header.
Chapter 2: Installation
3. Use your nger tips to gently press on the
fastener cap and turn it counterclockwise to
make a 1/4 (900) turn, and then pull the fas-
tener upward to loosen it.
4. Repeat Step 3 to loosen all fasteners from
the mounting holes.
5. With all fasteners loosened, remove the
heatsink from the CPU.
2-5
C2SBC-Q User's Manual
2-4 Installing DIMMs
Note: Check the Supermicro web site for recommended memory modules.
Warning: Exercise extreme care when installing or removing
DIMM modules to prevent any possible damage. Also note that
the memory is interleaved to improve performance. (See step
1).
DIMM Installation
1. Insert the desired number of DIMMs into the memory slots, starting with
DIMM1A. The memory scheme is interleaved; therefore, we recommend that
you install two modules at a time, beginning with DIMM1A, DIMM1B, then,
DIMM2A and DIMM2B
2. Insert each DIMM module vertically into its slot. Pay attention to the notch along
the bottom of the module to prevent inserting the DIMM module incorrectly.
3. Gently press down on the DIMM module until it snaps into place in the slot.
Repeat for all modules. (See step 1 above).
Memory Support
The C2SBC-Q supports up to 8 GB Unbuffered Non-ECC DDR2 800/677 MHz in
4 DIMMs. Populating DIMM1A,DIMM1B, and/or DIMM2A, DIMM2B with memory
modules of the same size and of the same type will result in dual channel, two-
way interleaved memory which is faster than the single channel, non-interleaved
memory.
Notes:
1. Due to the OS limitations, some operating systems may not show more
than 4GB of memory.
2. Both Unbuffered ECC and Non-ECC memory modules can be installed in
the memory slots. However, the functionality of ECC is not supported by the
chipset.
3. Due to memory allocation to system devices, memory remaining available
for operational use will be reduced when 4 GB of RAM is used. The reduction
in memory availability is disproportional. (Refer to the following Memory Avail-
ability Table for details.) For Microsoft Windows users: Microsoft implemented
a design change in Windows XP with Service Pack 2 (SP2) and Windows
Vista. This change is specic to the Physical Address Extension (PAE) mode
behavior which improves driver compatibility. For more information, please
read the following article at Microsoft’s Knowledge Base website at: http://
support.microsoft.com/kb/888137.
2-6
Possible System Memory Allocation & Availability
Chapter 2: Installation
System DeviceSizePhysical Memory
Firmware Hub ash memory (System
BIOS)
Local APIC4 KB3.99
Area Reserved for the chipset2 MB3.99
I/O APIC (4 Kbytes)4 KB3.99
PCI Enumeration Area 1256 MB3.76
PCI Express (256 MB)256 MB3.51
PCI Enumeration Area 2 (if needed)
-Aligned on 256-MB boundary-
VGA Memory16 MB2.85
TSEG1 MB2.84
Memory available to OS and other applications
To Install:
Insert module vertically and press down
until it snaps into
place. Pay attention
to the notch.
To Remove:
Use your thumbs to
gently push each
release tab outward
to release the DIMM
from the slot.
Remaining (-Available)
(4 GB Total System Memory)
1 MB3.99
512 MB3.01
2.84
Installing and Removing DIMMs
Notch
Front View
Note: Notch should align
Release Tab
wit h the rec ep tiv e ke y
point on the slot.
Notch
Release Tab
Top View of DDR2 Slot
2-7
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
2-5 Control Panel Connectors/IO Ports
The I/O ports are color coded in conformance with the PC 99 specication. See the
graphics below for the colors and locations of the various I/O ports.
1. Back Panel Connectors/IO Ports
8
2
4
1
3
7
11
10
6
5
9
12
15
14
13
BackPanelI/OPort LocationsandDenitions
Back Panel Connectors
1. Keyboard (Purple)
2. PS/2 Mouse (Green)
3. COM 1
4. VGA
5. USB Port 0
6. USB Port 1
7. USB Port 2
8. USB Port 3
9. USB Port 4
10. USB Port 5
11. Gigabit LAN 1
12. Gigabit LAN 2
13. Microphone-In (Pink)
14. Front (Green)
15. Line-In (Blue)
(See Section 2-5 for details.)
2-8
Chapter 2: Installation
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Power Button
OH/Fan Fail LED
1
NIC1 LED
Reset Button
2
HDD LED
Power LED
LED_Anode+
LED_Anode+
LED_Anode+
LED_Anode+
Ground
Ground
NIC2 LED
X
X
LED_Anode+
1516
2. Front Control Panel
JF1 contains header pins for various buttons and indicators that are normally located
on a control panel at the front of the chassis. These connectors are designed speci-
cally for use with Super Micro server chassis. See graphics for the descriptions of
the various control panel buttons and LED indicators. Refer to the following section
for descriptions and pin denitions.
JF1 Header Pins
2-9
C2SBC-Q User's Manual
Power Button
OH/Fan Fail LED
1
NIC1 LED
Reset Button
2
HDD LED
Power LED
LED_Anode+
LED_Anode+
LED_Anode+
LED_Anode+
Ground
Ground
NIC2 LED
X
X
LED_Anode+
1516
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
3.FrontControlPanelPinDenitions
Power LED
The Power LED connection is located
on pins 15 and 16 of JF1. Refer to the
table on the right for pin denitions.
HDD LED
The HDD LED connection is located
on pins 13 and 14 of JF1. Attach a
hard drive LED cable here to display
disk activity (for any hard drives on
the system, including SAS and Serial
ATA). See the table on the right for
pin denitions.
Power LED
PinDenitions(JF1)
Pin# Denition
15LED_Anode+
16PWR LED Signal
HDD LED
PinDenitions(JF1)
Pin# Denition
13LED_Anode+
14HD Active
A. PWR LED connector
B. HDD LED connector
A
B
2-10
Power Button
OH/Fan Fail LED
1
NIC1 LED
Reset Button
2
HDD LED
Power LED
LED_Anode+
LED_Anode+
LED_Anode+
LED_Anode+
Ground
Ground
NIC2 LED
X
X
LED_Anode+
1516
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
NIC1/NIC2 LED Indicators
The NIC (Network Interface Control-
ler) LED connection for GLAN port1
is located on pins 11 and 12 of JF1,
and the LED connection for GLAN
Port2 is on Pins 9 and 10. Attach NIC
LED cables to display network activity.
Refer to the table on the right for pin
denitions.
Overheat/Fan Fail LED (OH)
Connect an LED cable to the OH/Fan
Fail connection on pins 7 and 8 of
JF1 to provide advanced warnings
of chassis overheating or fan failure.
Refer to the table on the right for pin
denitions.
Chapter 2: Installation
GLAN1/2 LED
PinDenitions(JF1)
Pin# Denition
9/11Vcc
10/12 Ground
OH/Fan Fail LED
PinDenitions(JF1)
Pin# Denition
7LED_Anode+
8OH/Fan Fail
LED Signal
OH/Fan Fail Indicator
Status
State Denition
OffNormal
OnOverheat
Flash-
Fan Fail
ing
A. NIC1 LED
B. NIC2 LED
C. OH/Fan Fail LED
A
B
C
2-11
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Power Button
OH/Fan Fail LED
NIC1 LED
Reset Button
HDD LED
Power LED
LED_Anode+
LED_Anode+
LED_Anode+
LED_Anode+
Ground
Ground
NIC2 LED
X
X
LED_Anode+
1516
Reset Button
The Reset Button connection is located
on pins 3 and 4 of JF1. Attach it to a
hardware reset switch on the computer
case. Refer to the table on the right for
pin denitions.
Power Button
The Power Button connection is located
on pins 1 and 2 of JF1. Momentarily con-
tacting both pins will power on/off the sys-
tem. This button can also be congured
to function as a suspend button (with a
setting in the BIOS - see Chapter 4). To
turn off the power when set to suspend
mode, press the button for at least 4
seconds. Refer to the table on the right
for pin denitions.
Note: Do not close or short Pins 1
& 2 since this will cause the system
to continuously reboot.
Reset Button
PinDenitions(JF1)
Pin# Denition
3Reset
4Ground
Power Button
PinDenitions(JF1)
Pin# Denition
1Signal
2+3V Standby
A. Reset
B. PWR Button
2-12
A
B
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
2-6 Connecting Cables
A. 24-pin ATX PWR
B. 4-pin PWR
ATX/Auxiliary Power
Connectors
A 24-pin main power connector is locat-
ed at J40, and a 4-pin power connector
is located at J41 on the motherboard.
These power connectors meet the SSI
EPS 12V specication.
Note: The 4-pin 12V PWR supply
is also required to provide adequate
power to the system. See the table
on the right for pin denitions.
GLAN 1 and GLAN 2 (Giga-bit
Ethernet Port)
Two (Giga-bit) Et hernet ports ar e
located on the IO backplane. GLAN
1 is located above USB Ports 1 & 2.
Both GLAN ports accept RJ45 type
cables.
Chapter 2: Installation
ATX Power 24-pin Connector
PinDenitions
Pin# Denition Pin # Denition
13+3.3V1+3.3V
14-12V2+3.3V
15COM3COM
16PS_ON4+5V
17COM5COM
18COM6+5V
19COM7COM
20Res (NC)8PWR_OK
21+5V95VSB
22+5V10+12V
23+5V11+12V
24COM12+3.3V
12V 4-pin Power Con-
nector
PinDenitions
Pins Denition
1 and 2Ground
3 and 4+12V
Required Connection
GLAN1GLAN2
B
C
D
A
2-13
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Universal Serial Bus (USB)
There are 12 USB 2.0 (Universal
Serial Bus) p orts/he aders on the
motherboard. Six of them are Back
Panel USB ports: USB 0/1 (J11) and
USB 2/3/4/5 (J43). USB 6/7 (J44), and
USB 8/9 (J45) are headers that can
be used for front panel connections.
Additionally, USB 10 (J47) and USB
11 (J48) are onboard USB connectors
that can be accessed from the front
side of the chassis. See the tables on
the right for pin denitions.
Chassis Intrusion
A Chassis Intrusion header is located
at JL1 on the motherboard. Attach an
appropriate cable from the chassis to
inform you of a chassis intrusion when
it is opened.
Back Panel USB
(0-5)
Pin# Denitions
1+5V
2PO-
3PO+
4Ground
5N/A
Front Panel USB (6/7/8/9 and Front-
Accessible Onboard USB (10/11)
Connections
Pin # Denition
Pin # Denition
1+5V1+5V
2PO-2PO-
3PO+3PO+
4Ground4Ground
5Key5No connection
Chassis Intrusion
PinDenitions(JL1)
Pin# Denition
1Intrusion Input
2Ground
A. Back panel USB Ports 0/1
B. Back panel USB Ports 2/3/4/5
C. Front Panel USB 6/7
D. Front Panel USB 8/9
B
A
C
D
F
E
G
2-14
E. USB 10
F. USB 11
G. Chassis Intrusion
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Fan Headers
The C2SBC-Q has three chassis fan head-
ers (Fan 1 to Fan 3). Fan 1 is the CPU Fan.
Fan 2 to Fan 3 are system/chassis fans.
Note: Pins 1-3 of a 4-pin fan head-
ers are backward compatible with the
traditional 3-pin fans. See the table on
the right for pin denitions. The onboard
fan speeds are controlled by Thermal Man-
agement via BIOS Hardware Monitoring
in the Advanced Setting. (Note: Default:
Disabled. When using Thermal Manage-
ment settings, please use all 3-pin fans or
all 4-pin fans on the motherboard.)
VGA Connector
A VGA connector (JG1) is located next to the
USB ports on the IO backplane. Refer to the
board layout below for the location.
Chapter 2: Installation
Fan Header
PinDenitions(Fan1-3)
Pin# Denition
1Ground
2+12V
3Tachometer
4PWR Modulation
C
A
A. Fan 1 (CPU Fan)
B. Fan 2
C. Fan 3
B
2-15
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
ATX PS/2 Keyboard and PS/2
Mouse Ports
The ATX PS/2 keyboard and the PS/2
mouse are located at J28. See the
table on the right for pin denitions.
(The mouse port is above the key-
board port. See the table on the right
for pin denitions.)
Serial Ports
COM1 (JGS1) is a connector located
on the IO Backpanel, and COM2-4 are
headers located at J13-15. See the
table on the right for pin denitions.
Pin # DenitionPin # Denition
1DCD6DSR
2RXD7RTS
3TXD8CTS
4DTR9RI
PS/2 Keyboard and
Mouse Port Pin
Denitions
Pin# Denition
1Data
2NC
3Ground
4VCC
5Clock
6NC
SerialPortPinDenitions
PinDenitions
5Ground10NC
(Pin 10 is available on COM2, COM3,
COM4 only. NC: No Connection.)
A
A. Keyboard/Mouse
B. COM1
B
C. COM2
D. COM3
E. COM4
D
C
E
2-16
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Wake-On-Ring
The Wake-On-Ring header is des-
ignated JWOR. This function allows
your computer to receive and be
"awakened" by an incoming call when
in the suspend state. See the table on
the right for pin denitions. You must
have a Wake-On-Ring card and cable
to use this feature.
Chapter 2: Installation
Wake-On-Ring
PinDenitions
(JWOR)
Pin# Denition
1Ground
2Wake-up
Wake-On-LAN
The Wake-On-LAN header is located
at JWOL on the motherboard. See the
table on the right for pin denitions.
(You must also have a LAN card with
a Wake-On-LAN connector and cable
to use this feature.)
A
Wake-On-LAN
PinDenitions
(JWOL)
Pin# Denition
1+5V Standby
2Ground
3Wake-up
A. JWOR
B. JWOL
B
2-17
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Speaker
A Speaker/Buzzer header is located
on the motherboard. See the table on
the right for speaker pin denitions.
Note: The speaker connector pins
are for use with an external speaker.
If you wish to use the on bo ar d
speaker, you should close pins 3-4
with a jumper.
Speaker Connector
PinDenitions
Pin Setting Denition
Pins 3-4 Internal Speaker
Pins 1-4 External Speaker
SMB
The System Management Bus Header
(For the PCI bus) is located at JSMB
near the CPU fan. Connect the ap-
propriate cable here to utilize SMB on
your system. See the table on the right
for pin denitions.
A
PWR SMB
PinDenitions
Pin# Denition
1Data
2Ground
3Clock
4No connection
B
A. Speaker/Buzzer
B. SM Bus Header
2-18
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
HighDenitionAudio (HDA)
The C2SBC-Q features a 7.1+2 Channel High
Denition Audio (HDA) (J46) codec that provides
10DAC channels, simultaneously supporting
7.1 sound playback, and two channels of
independent stereo sound output (multiple
streaming) through the front panel stereo out for
front L&R, and center. This feature is activated
with the software included in the CD-ROM that
came with your motherboard. Sound is then
output through the Line In, Line Out and MIC
jacks (See at the picture at right).
CD Header
A 4-pin CD header is located at CD1, and an
Auxiliary header is located at J12 on the moth-
erboard. These headers allow you to use the
onboard sound for audio CD playback. Con-
nect an audio cable from your CD drive to the
header that ts your cable's connector. Only
one CD header can be used at any one time.
See the tables at right for pin denitions.
Chapter 2: Installation
Blue: Line-In
Green:Front
Pink: Mic-In
CD1PinDenition
Pin# Denition
1Left Stereo Signal
2Ground
3Ground
4Right Stereo
Signal
A. HD Audio
B. CD-In
C. Front Panel Audio
A
B
C
2-19
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Front Panel Audio Control
When front panel headphones are
plugged in, the back panel audio output
is disabled. This is done through the
FP Audio header (J12). If the front
panel interface card is not connected to
the front panel audio header, jumpers
should be installed on the header
(J12) pin pairs: 1-2, 5-6, and 9-10. If
these jumpers are not installed, the
back panel line out connector will be
disabled and microphone input Pin 1
will be left oating, which can lead to
excessive back panel microphone noise
and cross talk. See the table below for
pin denitions.
FP Audio
PinDenitions
Pin# Den.
1MIC_L
2AUD_GND
3MIC_R
4FP-Audio-Detect
5Line_2_R
6Ground
7FP-Jack-Detect
8Key
9Line_2_L
10Ground
Power LED
The Power LED connector is desig-
nated JLED. This connection is used
to provide LED Indication of power
supplied to the system. See the table
on the right for pin denitions.
A
2-20
PinDenitions
Pin# Denition
1+5V
2Key
3Ground
A. Front Panel Audio
B. PWR LED
B
PWR LED
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
2-7 Jumper Settings
Connector
Pins
Jumper
Cap
Setting
Chapter 2: Installation
Explanation of
Jumpers
To m o di f y th e o p e ra t i on o f t h e
motherboard, jumpers can be used
to choose between optional settings.
Jumpers create shorts between two
pins to chang e the function of the
connector. Pin 1 is identied with a
square solder pad on the printed circuit
board. See the motherboard layout
pages for jumper locations.
Note: On two pin jumpers, "Closed"
me ans th e jumpe r is on an d
"Open" means the jumper is off
the pins.
GLAN Enable/Disable
JPL1 enables or disables GLAN 1 Port
and JPL2 enables or disables GLAN
2 Port on the motherboard. See the
table on the right for jumper settings.
The default setting is enabled.
GLAN Enable
JPL1/JPL2
Pin# Denition
1-2Enabled (default)
2-3Disabled
A. GLAN Port 1 Enable
B. GLAN Port 2 Enable
3 2 1
3 2 1
Pin 1-2 short
B
A
2-21
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Watch Dog Enable/Disable
Watch Dog is a system monitor that can reboot
the system when a software application hangs.
Close pins 1-2 to reset the system if an applica-
tion hangs. Close pins 2-3 to generate a non-
maskable interrupt signal for the application that
hangs. See the table on the right for jumper set-
tings. Watch Dog must also be enabled in the
BIOS. (Note: When enabled, the user needs to
write his/her own application software to disable
the Watch Dog Timer.)
Watch Dog
Jumper Settings (JWD)
Jumper Setting Denition
Pins 1-2Reset
(default)
Pins 2-3NMI
OpenDisabled
A. Watch Dog Enable
2-22
A
Chapter 2: Installation
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
PCI/PCI-E Slots to SMB Speeds
Jumpers JI2C1/JI2C2 allow you to connect
PCI/PCI-Exp. Slots to the System Manage-
ment Bus. The default setting is open to
disable the connection. See the table on the
SMBus to PCI-X/PCI-Exp Slots
Jumper Settings
Jumper Setting Denition
ClosedEnabled
OpenDisabled (Default)
right for jumper settings.
Clear CMOS
JBT1 is used to clear CMOS. Instead of pins, this "jumper" consists of contact pads
to prevent the accidental clearing of CMOS. To clear CMOS, use a metal object such
as a small screwdriver to touch both pads at the same time to short the connection.
Always remove the AC power cord from the system before clearing CMOS.
Note: For an ATX power supply, you must completely shut down the
system, remove the AC power cord and then close pins 1 and 2 to clear
CMOS.
A. JI2C1
B. JI2C2
C. JBT1
A
B
C
2-23
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
IDE Enable/Disable
JP2 enables or disables IDE on the
C2SBC-Q. See the table on the right
for jumper settings. The default setting
is Enabled.
Audio Enable
JP5 enables or disables the onboard
audio connections. See the table on the
right for jumper settings. The default
setting is Enabled.
IDE Enable
(JP2)
Pin# Denition
1-2Enabled (default)
2-3Disabled
Audio Enable
(JP5)
Pin# Denition
1-2Enabled (default)
2-3Disabled
A. IDE Enable
B. Audio Enable
B
A
2-24
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
USB Wake-Up
Use JPUSB jumpers to enable the function of
"System Wake-Up via USB devices", which al-
lows you to "wake-up" the system by pressing a
key on the USB keyboard or by clicking the USB
mouse of your system. The JPUSB jumpers are
used together with the USB Wake-Up function in
the BIOS. Enable both the jumpers and the BIOS
setting to allow the system to "wake-up via USB
Devices". See the table on the right for jumper
settings and jumper connections.
Note: JPUSB1 is for Back Panel USB
ports:0/1/2/3/4/5, and JPUSB2 is for Front
Panel USB ports:6/7/8/9 and 10/11.)
The default jumper setting for the USB ports is
Disabled. However, when the "USB Wake-Up"
function is enabled in the BIOS, and the desired
USB ports are enabled via the JPUSB jumper,
please be sure to remove all USB devices from
the USB ports whose USB jumpers are set
to "Disabled" before the system goes into the
standby mode.
Chapter 2: Installation
JPUSB1 (Back Panel USB
Wake-up)
Pin# Denition
1-2Enabled (Default)
2-3Disabled
JPUSB2 (Front Panel USB
Wake-up)
Pin# Denition
1-2Enabled
2-3Disabled (default)
A
A. JPUSB1
B. JPUSB2
B
2-25
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
2-8 Onboard Indicators
GLAN LEDs
There are two Gigabit-LAN port (J50,
J11). Each Gigabit Ethernet LAN port has
two LEDs. The yellow GLAN Activity LED
(right, see below) indicates activity, while
the GLAN Link/Speed LED (left) may be
green, amber or off to indicate the speed
of the connection. See the tables at right
for more information.
GLAN Link/Speed LED
GLAN Activity LED
Rear View
(When viewing from the rear side
of the chassis.)
GLAN Link/Speed LED Indicator
LED Color Denition
OffNo Connection or 10 Mbps
Green (On)100 Mbps
Amber (On) 1 Gbps
GLAN Activity LED Indicator
Color Denition
Yellow (Flashing)ConnectionActive
A. GLAN 1 LEDs
B. GLAN 2 LEDs
A
B
2-26
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
Onboard Power LED (LE1)
Chapter 2: Installation
The Onboard 3.3V Standby Power LED is
located at LE1 on the motherboard. When
LE1 is off, the system is off. When the
LED is on, the power is on. Unplug the
power cable before removing or installing
Onboard PWR LED Indicator (LE1)
LED Color Denition
OffSystem Off
OnStandby Power On
components. See the layout below for the
LED location.
A. Power LED
2-27
A
C2SBC-Q User's Manual
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
2-9 Parallel Port Connector and IDE Hard Drive
Connections
Note the following when connecting the hard disk drive cables:
• A red mark on a wire typically designates the location of pin 1.
Parallel (Printer) Connector
Parallel Port Connector
The parallel (printer) connector is lo-
cated next to Fan 2. See the table on
the right for pin denitions.
Pin# Denition Pin # Denition
1Strobe-2Auto Feed-
3Data Bit 04Error-
5Data Bit 16Init-
7Data Bit 28SLCT IN-
9Data Bit 310GND
11Data Bit 412GND
13Data Bit 514GND
15Data Bit 616GND
17Data Bit 718GND
19ACK20GND
21BUSY22Write Data
23PE24Write Gate
25SLCT26NC
PinDenitions
A. Parallel connector
2-28
A
Chapter 2: Installation
FAN1
JI2C2
JWOR
JPL1
JF1
JWD
JLED
Battery
DIMM1A
DIMM2A
DIMM1B
DIMM2B
I-SATA2
I-SATA3
SPEAKER
COM1
KB/MOUSE
CPU Fan
VGA
USB
2/3/4/5
Audio
J41
LGA 775 CPU
Slot7 PCI-E x16
Slot6 PCI-33MHz
JPL2
Slot3 PCI-33MHz
Slot2 PCI-33MHz
JP2
Buzzer
Slot1 PCI-33MHz
JPUSB2
IDE
FP USB 8/9
FP USB 6/7
I-SATA4
I-SATA5
JL1
LE1
Intel Q35
Intel ICH9
Audio CTRL
CD-IN
COM4
Front Audio
W83627DHG
Printer
S I/O 1
IDE CTRL
ITE 8213
COM3
COM2
USB 10
USB 11
JWOL
I-SATA0
I-SATA1
FAN2
W83627DHG
S I/O 2
Fan3
JPUSB1
LAN 1
Slot5 PCI-E x4
Slot4 PCI-33MHz
JP5
JI2C1
JSMB
LAN 2 CTRL
LAN 1 CTRL
JBT1
USB
0/1
LAN 2
ATX Power
C2SBC-Q
IDE Connector
There is one IDE Connector on the
C2SBC-Q. This connection supports
two IDE devices. Be sure to close Pin
1 and Pin 2 of JP2 to enable the IDE
connector before using it. (Please refer
to section 2-7 for more details.) See the
table on the right for pin denitions.
IDE Connector
PinDenitions
Pins# Denition Pin # Denition
1Reset IDE2Ground
3Host Data 74Host Data 8
5Host Data 66Host Data 9
7Host Data 58Host Data 10
9Host Data 410Host Data 11
11Host Data 312Host Data 12
13Host Data 214Host Data 13
15Host Data 116Host Data 14
17Host Data 018Host Data 15
19Ground20Key
21DRQ322Ground
23I/O Write24Ground
25I/O Read26Ground
27IOCHRDY28BALE
29DACK330Ground
31IRQ1432IOCS16
33Addr134Ground
35Addr036Addr2
37Chip Select 0 38Chip Select 1
39Activity40Ground
A. IDE
A
2-29
C2SBC-Q User's Manual
Notes
2-30
Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all
of the procedures below and still need assistance, refer to the ‘Technical Support
Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter.
Always disconnect the AC power cord before adding, changing or installing any
hardware components.
Before Power On
Make sure that there are no short circuits between the motherboard and 1.
chassis.
Disconnect all ribbon/wire cables from the motherboard, including those for 2.
the keyboard and mouse.
Remove all add-on cards.3.
Install a CPU and heatsink (making sure it is fully seated) and connect the 4.
chassis speaker and the power LED to the motherboard. Check all jumper
settings as well.
Use the correct type of onboard CMOS battery as specied by the Manu-5.
facturer. Do not install the CMOS battery upside down to avoid possible
explosion.
Make sure the 4-pin 12v power connector at J41 is connected to your power 6.
supply.
No Power
Make sure that there are no short circuits between the motherboard and 1.
chassis.
Verify that all jumpers are set to their default positions.2.
3-1
C2SBC-Q User's Manual
Check that the 115V/230V switch on the power supply is properly set.3.
Turn the power switch on and off to test the system.4.
The battery on your motherboard may be old. Check to verify that it still sup-5.
plies ~3VDC. If it does not, replace it with a new one.
No Video
1. If the power is on but you have no video, remove all the add-on cards and
cables.
2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for
details on beep codes.
Note: If you are a system integrator, VAR or OEM, a POST diagnostics card
is recommended. For I/O port 80h codes, refer to App. B.
Memory Errors
Make sure that the DIMM modules are properly and fully installed. 1.
You should be using unbuffered DDR2 memory (see the next page). Also, it 2.
is recommended that you use the same memory speed for all DIMMs in the
system. See Section 2-4 for memory limitations.
Check for bad DIMM modules or slots by swapping modules between slots 3.
and noting the results.
Check the power supply voltage 115V/230V switch.4.
LosingtheSystem’sSetupConguration
1. Make sure that you are using a high quality power supply. A poor quality power
supply may cause the system to lose the CMOS setup information. Refer to
Section 1-6 for details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still sup-
plies ~3VDC. If it does not, replace it with a new one.
3. If the above steps do not x the Setup Conguration problem, contact your
vendor for repairs.
3-2
Chapter 3: Troubleshooting
3-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, note that
as a motherboard manufacturer, Supermicro does not sell directly to end-users, so
it is best to rst check with your distributor or reseller for troubleshooting services.
They should know of any possible problem(s) with the specic system conguration
that was sold to you.
Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked 1.
Question' (FAQ) sections in this chapter or see the FAQs on our web site
(http://www.supermicro.com/support/faqs/) before contacting Technical Sup-
port.
BIOS upgrades can be downloaded from our web site at 2. (http://www.
supermicro com/support/bios/).
Note: Not all BIOS can be ashed; it depends on the modications to the boot block
code.
3. If you still cannot resolve the problem, include the following information when
contacting Super Micro for technical support:
Motherboard model and PCB revision number•
BIOS release date/version (this can be seen on the initial display when your •
system rst boots up)
System conguration•
An example of a Technical Support form is on our web site at •(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached by
e-mail at support@supermicro.com, by phone at:(408) 503-8000, option 2, or by
fax at (408)503-8019.
3-3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The C2SBC-Q supports unbuffered, DDR2 667/800 MHz memory
modules. See Section 2-4 for details on installing memory.
3-3
C2SBC-Q User's Manual
Question: Why does Microsoft Windows XP (SP2) and Windows Vista show
less memory than what is physically installed?
Answer: Microsoft implemented a design change in Windows XP with Service
Pack 2 (SP2) and Windows Vista. This change is specic to the Physical Ad-
dress Extension (PAE) mode behavior which improves driver compatibility. For
more information, please read the following article at Microsoft’s Knowledge Base
Manuals/SDIII/UserGuide.pdf. For Linux, we will still recommend that you
use Supero Doctor II.
C-3
C2SBC-Q User's Manual
Notes
C-4
(Disclaimer Continued)
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices,
aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in signicant injury or loss of life or catastrophic
property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products for use in such ultra-hazardous applications, it does so
entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and
proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
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