Radiant and Louvered Faced Fireplace System
with Logs and Thermostat Blower
Models
VRT4032ZMN
VRT4032ZMP
VCT4032ZMN
VCT4032ZMP
VRT4036ZMN
VRT4036ZMP
VCT4036ZMN
VCT4036ZMP
For use with log sets (required option)
LBG18BM
LBG24BM
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 7 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Improper adjustment, alteration, service, maintenance, or installation of this
heater or its controls can cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual
provided with this heater.
WARNING: This is an unvented
gas-fi red heater . It uses air (oxygen)
from the room in which it is installed.
Provisions for adequate combustion
and ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on Page 7 of
this manual.
WARNING: Vent-free products are
prohibited for bedroom and bathroom
installation in the Commonwealth of
Massachusetts.
WARNING: This product contains
and/or generates chemicals known
to the state of California to cause
cancer or birth defects or other reproductive harm.
DANGER: Carbon monoxide
poisoning may lead to death!
SuperiorFireplaces.us.com
This appliance may be installed in an
aftermarket,* permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with
the type of gas indicated on the
rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
fl u, with headaches, dizziness, or nausea. If
you have these signs, the heater may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the infl u-
ence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference.
It is your guide to safe and proper operation
of this heater.
126868-01B2
Page 3
SAFETY
Continued
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or
service this fi replace. Improper use
of this fi replace can cause serious
injury or death from burns, fi re, ex-
plosion, electrical shock and carbon
monoxide poisoning.
WARNING: Any change to this
heater or its controls can be dangerous.
WARNING: Do not use a blower
insert, heat exchanger insert or other
accessory not approved for use with
this heater.
WARNING: Do not allow fans
to blow directly into the fi replace.
Avoid any drafts that alter burner
fl ame patterns. Ceiling fans can
create drafts that alter burner fl ame
patterns. Altered burner patterns can
cause sooting.
WARNING: Do not place log
scraps or volcanic stone on burner.
Due to high temperatures, the appliance should be located out of
traffi c and away from furniture and
draperies.
Do not place clothing or other fl am-
mable material on or near the appliance. Never place any objects on
the heater.
Fireplace front and screen become
very hot when running fi replace.
Keep children and adults away from
hot surfaces to avoid burns or clothing ignition. Fireplace will remain
hot for a time after shutdown. Allow
surfaces to cool before touching.
Young children should be carefully
supervised when they are in the same
room with the appliance. When using the hand-held remote accessory,
keep selector switch in the OFF position to prevent children from turning
on burners with remote.
You must operate this heater with the
fi replace screen and hood in place
before running heater. The fi replace
screen shall have openings for introduction of combustion air.
Keep the appliance area clear and
free from combustible materials,
gasoline and other fl ammable vapors
and liquids.
Solid-fuels shall not be burned in a
fi replace in which an unvented room
heater is installed.
Installation and repair should be
done by a qualifi ed service person.
The appliance should be inspected
before use and at least annually by
a professional service person. More
frequent cleaning may be required
due to excessive lint from carpeting,
bedding material, etc. It is imperative
that control compartments, burners,
and circulating air passageways of
the appliance be kept clean.
1. WARNING: This appliance is only for
use with the type of gas indicated on
the rating plate. This appliance is not
convertible for use with other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
126868-01B3
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Page 4
SAFETY
Continued
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the fi re department
4. This fi replace shall not be installed in a
bedroom or bathroom.
5. Do not use this fi replace as a wood-burn-
ing fi replace. Use only the logs provided
with the fi replace.
6. Do not add extra logs or ornaments such
as pine cones, vermiculite, or glowing
embers. Using these added items can
cause sooting. Do not add volcanic stone
around base. Volcanic Stone and debris
could fall into the control area of fi replace.
7. This fi replace is designed to be smoke-
less. If logs ever appear to smoke, turn
off fi replace and call a qualifi ed service
person.
NOTE: During initial operation, slight
smoking could occur due to log curing and
fi replace burning manufacturing residues.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
Page 25.
9. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
10. This fi replace needs fresh air ventilation to
run properly . This fi replace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the fi replace
if not enough fresh air is available.
See Air for Combustion and Ventilation,
Page 7. If fi replace keeps shutting off, see Troubleshooting, Page 26.
11. Do not run fi replace
• where fl ammable liquids or vapors are
used or stored.
• under dusty conditions.
12. Do not use this fi replace to cook food or
burn paper or other objects.
13. Do not use fi replace if any part has been
under water. Immediately call a qualifi ed
service technician to inspect the room
fi replace and to replace any part of the
control system and any gas control which
has been under water.
14. Turn off and unplug fireplace and let
cool before servicing. Only a qualifi ed
service person should service and repair
fi replace.
15. Operating fi replace above elevations of
4,500 feet could cause pilot outage.
16. Do not operate fireplace if any log is
broken. Do not operate fi replace if a log
is chipped (dime-sized or larger).
17. T o prevent performance problems, do not
use propane/LP fuel tank of less than 100
lbs. capacity (propane/LP only).
18. Provide adequate clearances around air
openings.
19. The screen or any other part removed
for servicing must be replaced prior to
operating this heater.
PRODUCT IDENTIFICATION
Log Set
Front
Burner
Figure 1 - Log Base Assembly
Top panel
Assembly
Fireplace
Hood
Base
Assembly
SuperiorFireplaces.us.com
Screen
Assembly
Left Side
Magnet
Top Outer Casing
Bottom Panel
Assembly
Figure 2 - Fireplace
Right
Side
Front
126868-01B4
Page 5
LOCAL CODES
Install and use fi rebox with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANS Z223.1/NFPA 54*. Firebox must
be electrically grounded in accordance with
the National Electrical Code, ANS/NFPA70
(latest edition).
NOTE: Where listed vented decorative logs
are required, thermostat operation is not
permitted.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by a plumber or gas fi tter licensed in the Common-
wealth of Massachusetts.
• The fl exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are
installed.
Seller of unvented propane or natural gas-fi red supplemental room heaters shall provide
to each purchaser a copy of 527 CMR 30 upon sale of the unit.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th fl oor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
UNPACKING
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
1. With utility knife, cut the carton all the way
around above the staples on the bottom
tray . Lift the carton off the heater . Remove
packing.
NOTE: The hood is located in the packing
on the right hand side of the heater front.
Lift the heater off the bottom tray .
2. Locate two screws above top corners of
the fi replace screen. Remove and discard
these screws. Push the bottom corners of
the screen in and release. The screen will
pop out at the bottom. Grasp the bottom
of the screen, lift the screen up and pull
out to remove.
3. Remove protective packaging applied to
logs, log base assembly, and fi replace.
4. Remove fireplace hood from carton
inserts.
5. Check all items for any shipping damage.
If damaged, promptly inform dealer where
you purchased the fi replace.
126868-01B5
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Page 6
PRODUCT FEATURES
OPERATION
This vent-free fi replace is clean burning. It
requires no outside venting. There is no heat
loss out a vent or up a chimney. Heat is generated by both realistic fl ames and glowing
embers. When used without the blower, the
fi replace requires no electricity making it ideal
for emergency backup heat.
SAFETY DEVICE
This fi replace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room heaters. The ODS/pilot
system shuts off the fi replace if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This fi replace has a piezo igniter. This sys-
tem requires no matches, batteries, or other
sources to light fi replace.
OPTIONAL REMOTE CONTROL
ACCESSORY
There are fi ve optional remote controls (not
included) that can be purchased separately for
this log heater:
• wall switch
• wall thermostat
• hand-held ON/OFF remote
• hand-held thermostat remote
• TSRC hand-held remote
See Accessories, Page 31.
BLOWER ASSEMBL Y ACCESSOR Y
This fi replace includes a blower assembly. The
blower operates thermostatically and features
a variable speed control. The blower circulates
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126868-01B6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Unusually tight construction is defi ned as
WARNING: This heater shall not
be installed in a room or space unless the required volume of indoor
combustion air is provided by the
method described in the National
Fuel Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas Code,
or applicable local codes. Read the
following instructions to ensure
proper fresh air for this and other fuelburning appliances in your home.
Today’s homes are built more energy effi cient
than ever. New materials, increased insulation,
and new construction methods help reduce
heat loss in homes. Homeowners apply
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, homeowners want
their homes as airtight as possible.
While it is good to make your home energy
effi cient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, some fi replaces, clothes dryers
and some fuel-burning appliances draw air
from the house to operate. You must provide
adequate fresh air for these appliances. This
will ensure proper venting of vented fuelburning appliances.
PROVIDING ADEQUA TE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifi cations:
1. Unusually Tight Construction
2. Unconfi ned Space
3. Confi ned Space
The information on Pages 7–9 will help you
classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
126868-01B7
SuperiorFireplaces.us.com
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6 x 10
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and fl oors, between wall-ceiling joints,
between wall panels, at penetrations for
plumbing, electrical, and gas lines, and
at other openings.
If your home meets all three criteria above,
you must provide additional fresh air. See
Ventilation Air From Outdoors, Page 9.
If your home does not meet all three criteria
abov e, proceed to Determining Fresh-Air Flow For Heater Location.
Confi ned and Unconfi ned Space
The National Fuel Gas Code, ANSI Z223.1/
NFP A54 allows two methods for determining
whether the space in which the heater is being
installed is confi ned or unconfi ned space. The
standard method defi nes a confi ned space as a
space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m
gregate input rating of all appliances installed in
that space and an unconfi ned space as a space
whose volume is not less than 50 cubic feet per
1,000 Btu per hour (4.8 m
gregate input rating of all appliances installed in
that space. Rooms communicating directly with
the space in which the appliances are installed*,
through openings not furnished with doors, are
considered a part of the unconfi ned space.
Where the air infi ltration rate of a structure is
known, the Known Air Infi ltration Rate Method
may be used. Follow The National Fuel Gas
Code, ANSI Z223.1/NFPA 54 to use this
method to determine if the space is confi ned
or unconfi ned.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
-11
kg per pa-sec-m2) or less
3
per kw) of the ag-
3
per kw) of the ag-
DETERMINING FRESH-AIR FLOW
FOR FIREPLACE LOCATION
Determining if You Have a Confi ned or
Unconfi ned Space Using the Standard
Method
Page 8
AIR FOR COMBUSTION AND VENTILATION
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
Use this work sheet to determine if you have
a confi ned or unconfi ned space.
Space: Includes the room in which you will install
fi replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x
20 = 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free fi replace _________Btu/HrGas water heater* _________Btu/Hr
Gas furnace _________Btu/Hr
Vented gas heater _________Btu/Hr
Gas fi replace logs _________Btu/HrOther gas appliances* +________ Btu/Hr
Total = ________Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater _____________Btu/Hr
Vent-free fi replace + ___________ Btu/Hr
Total = ____________Btu/Hr
40,000
33,000
73,000
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 51,200 Btu/Hr (maximum the
73,000 Btu/Hr (actual amount of
space can support)
Btu/Hr used)
The space in the example is a confi ned space
because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options
are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconfi ned space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building.
B. Vent room directly to the outdoors. See
Ventilation Air From OutdoorsPage 9.
C. Install a lower Btu/Hr fi replace, if lower Btu/
Hr size makes room unconfi ned.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is
an unconfi ned space. Y ou will need no additional
fresh air ventilation.
WARNING: If the area in which
the heater may be operated does not
meet the required volume for indoor
combustion air, combustion and
ventilation air shall be provided by
one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/
NFPA 54, the International Fuel Gas
Code, or applicable local codes.
VENTILA TION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfi ned space. When ventilating to an
adjoining unconfi ned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the fl oor on the
wall connecting the two spaces (see options 1 and 2, Figure 3). Y ou can also remove door
into adjoining room (see option 3, Figure 3).
Figure 3 - Ventilation Air from Inside
Building
SuperiorFireplaces.us.com
126868-01B8
Page 9
A
AIR FOR COMBUSTION AND VENTILATION
Continued
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the fl oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
INSTALLATION
Outlet
Air
Outlet
ir
Inlet
Air
Inlet Air
Figure 4 - Ventilation Air from Outdoors
Ventilated
Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
NOTICE: This appliance is intended for supplemental heating. Use this heater along with
your primary heating system. Do
not install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
CAUTION: This fi replace cre-
ates warm air currents. These
currents move heat to wall surfaces next to fi replace. Installing fi replace next to vinyl or cloth
wall coverings or operating
heater where impurities (such
as, but not limited, to tobacco
smoke, aromatic candles, cleaning fl uids, oil or kerosene lamps,
etc.) in the air exist, may discolor
walls or cause odors.
as your primary heat source.
NOTE: Your fireplace is designed to be
WARNING: A qualifi ed ser-
vice person must install fi re-
place. Follow all local codes.
W ARNING: Never install the
fi replace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other fl ammable
objects are less than 36" from
the front and 42" from the top
of fi replace. For side clear-
ances see Figure 8, Page 11
• in high traffi c areas
• in windy or drafty areas
used in zero clearance installations. Wall
or framing material can be placed directly
against any exterior surface on the rear,
sides, or top of your fi replace, except where
standoff spacers are integrally attached.
Where standoff spacers are attached to your
fi replace, combustible material (studs and
wall board) may be place on top and above
the top of the standoffs.
Use the dimensions shown for rough openings
to create the easiest installation. See Built-In
to the air. Although this is benefi cial, installing
fi replace in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-
tion, Page 7.
IMPORTANT: Make sure the fi replace is level. If
fi replace is not level, log set will not work properly.
126868-01B9
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Page 10
INSTALLATION
Continued
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your fi replace. If your gas supply is not
correct, do not install fi replace. Call dealer
where you purchased fi replace for proper
type fi replace.
WARNING: This appliance is
equipped for natural or propane/
LP gas but not both. Gas type is
indicated on rating plate. Field
conversion is not permitted.
ELECTRICAL HOOKUP
This fi replace includes a blower which must
be connected to either a wall receptacle or
the electrical receptacle that is included within
the fi replace. If the receptacle included with
the fi replace is to be used, it must be wired
to a 120 volt supply by a certifi ed electrician.
INSTALLING HOOD
Install hood to rail already installed in fi replace
as shown in Figure 5. Use 3 Phillips screws
provided.
3. Align shim under adjusting plate as shown
in Figure 6.
4. Slide one end of adjusting plate/shim
in slot on mitered edge of top trim (see
Figure 6).
5. Slide other end of adjusting plate/shim
in slot on mitered edge of side trim (see Figure 6).
6. While firmly holding edges of trim together, tighten both set screws on the
adjusting plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25
shoulder) into holes in cabinets. Place
the assembled trim onto fi replace cabi-
net. Align hanging notches on trim with
hanging screws on side of fi replace (see Figure 7). Push trim fi rmly into place, slid-
ing hanging notches over hanging screws.
Set Screws
Top
Trim
Side Trim
Adjusting
Plate
Rail
Hood
Screw
Figure 5 - Installing Hood
ASSEMBLING AND A TTACHING
OPTIONAL PERIMETER TRIM
IMPORTANT: If you are recessing the fi rebox
in a wall, do not attach trim at this time. See
Built-In Fireplace Installation, Page 12.
NOTE: These instructions show assembling
and attaching trim to fi replace.
1. Remove packaging from three pieces
of trim.
2. Locate four screws, two adjusting plates
with set screws, and two shims in the
hardware packet.
Mitered
Shim
Edge
Slot
Figure 6 - Assembling Perimeter Trim
Assembled
Trim
Figure 7 - Attaching Perimeter Trim to
Mitered
Edge
Fireplace
Slot
Trim
Hanging
Screws
Hanging
Notches
on Trim
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126868-01B10
Page 11
INSTALLATION
Continued
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
fl oor , ceiling, and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation.
Minimum Clearances For Side Combustible
Material, Side Wall, and Ceiling
A. Clearances from the side of the fi replace
cabinet to any combustible material and
wall should follow diagram in Figure 8.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3-1/2" from the wall. This combustible material must be 4" from the side
of the fi replace opening (see Figure 8).
B. Clearances from top of fi replace opening
to ceiling should not be less than 42".
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Top 0", Left and Right Sides 16",
Bottom and Rear 0", Front 36"
Maintain adequate clearances for accessibility for purposes
of servicing and proper operation.
Example
2. Install a properly grounded, 120 volt threeprong electrical outlet at fi replace location
if an outlet is not there. If possible, locate
outlet so cabinet mantel will cover it when
installed (see Figure 9).
3. Install gas piping to fi replace location. This
installation includes an approved fl exible
gas line (if allowed by local codes) after
the equipment shutoff valve. The fl exible
gas line must be the last item installed on
the gas piping. See Installing Gas Piping to Fireplace Location, Page 14.
4. Place hearth base accessory against wall at
installation location. Cut an access hole in
hearth top to run fl exible gas line to fi replace (see Figure 9). Make sure to locate access
hole so cabinet mantel will cover it when
installed.
NOTE: Y ou can secure base to fl oor using
wood screws. Countersink screw heads and
putty over.
5. Route fl exible gas line through access
hole in hearth base.
6. Center cabinet mantel on hearth base (see Figure 10, Page 12). Make sure mantel is fl ush against wall.
7. Place cardboard or other protective material on top of hearth base. Carefully set
fi replace on protective material, with back
of fi replace inside mantel opening.
8. Attach fl exible gas line from fi replace gas
regulator to gas supply. See Connecting Fireplace to Gas Supply,Page 15.
9. Route blower electrical cord through access holes in either side of fi replace.
*
*Minimum 16" from Side Wall
Figure 8 - Minimum Clearance for
Combustible to Wall
Rigid Pipe and Gas
Shutoff Valve
Electrical Outlet
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of this fireplace
involves installing fi replace along with the
corner, face, or cabinet mantel with hearth
base accessories against a wall in your home.
Follow the instructions in this section to install
the fi replace in this manner.
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instructions are included with each accessory.
126868-01B11
SuperiorFireplaces.us.com
Hearth Base
Figure 9 - Placing Hearth Base
Accessory Against Wall
Gas Line
Access Hole
Page 12
INSTALLATION
Continued
10. Carefully insert fi replace into cabinet mantel.
Be careful not to scratch or damage hearth
base, cabinet mantel, or any laminate trim
on hearth base. Remove protective material
from top of hearth base and from front of
fi replace (if any).
NOTE: You can secure fi replace to hearth
or fl oor. Remove burner assembly. Locate
screw holes in bottom of base. Tighten
wood screws through these holes and into
hearth or fl oor. Replace burner assembly.
1 1. Check all gas connections for leaks. See
Checking Gas Connections,Page 16.
Cabinet
Mantel
Figure 12 - Inserting Fireplace Into
Cabinet Mantel
BUILT-IN FIREPLACE
INSTALLATION
Built-in installation of this fi replace involves
installing fi replace into a framed-in enclosure.
This makes the front of fi replace fl ush with wall.
If installing a mantel above the fi replace, you
must follow the clearances shown in Figure 16, Page 13. Follow the instructions below to
install the fi replace in this manner.
Figure 10 - Installing Cabinet Mantel
Nailing
Flange
Figure 11 - Location of Nailing Flange
Rough Opening Dimensions for Built-in
Installation
Model
32"34
36"41
Front Width
(Inside to Inside)
7
/8"36 3/4" 16 1/4"
1
/2"40 1/2" 20 3/4"
Height Depth
1. Frame in rough opening. Use dimensions
shown in Figure 13 for the rough opening.
If installing in a corner, use dimensions
shown in Figure 14, Figure 12, for the
rough opening.
Depth
(Minimum)
Height
Width
(Inside to Inside)
Figure 13 - Rough Opening for Installing
in Wall
SuperiorFireplaces.us.com
126868-01B12
Page 13
INSTALLATION
Continued
2. Install gas piping into fi replace location.
This installation includes an approved fl ex-
ible gas line (if allowed by local codes) after
the equipment shutoff valve. The fl exible
gas line must be the last item installed on
the gas piping. See Installing Gas Piping to Fireplace Location, Page 14.
3. Carefully set fi replace in front of rough
opening with back of fi replace inside wall
opening.
4. Carefully insert fireplace into rough
opening.
5. Attach fl exible gas line to gas supply.
See Connecting Fireplace to Gas Supply , Page 15.
6. Attach fi replace to wall studs using nails
or wood screws through holes in nailing
fl ange (see Figure 15).
FOR 32" MODELS
Figure
*10
39
1
/2"
a
3
/8"
1
34
/2"
55 5/8"
0" CLEARANCE
3
/4"
27
1
*10
/2"
7. Check all gas connections for leaks. See
Checking Gas Connections, Page 16.
8. Plug electrical cord into electrical outlet
installed in step 2.
9. Install trim after fi nal fi nishing and/or paint-
ing of wall (see Figure 7, Page 10).
IMPORTANT: When fi nishing your fi rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top
of the fi rebox. Combustible materials should
never overlap the fi rebox front facing.
W ARNING: Do not allow any
combustible materials to overlap
the fi rebox front facing.
IMPORTANT: Noncombustible materials such
as brick, tile, etc. may overlap the front facing,
but should never cover any necessary openings like louvered slots or screen assembly.
WARNING: Do not allow
noncombustible materials to
cover any necessary openings
like louvered slots.
FOR 36" MODELS
Figure
50
3
/8"
b
0" CLEARANCE
5
/8"
35
W ARNING: Use only noncombustible mortar or adhesives when
overlapping the front facing with
noncombustible facing material.
41
71
1
/2"
1
/4"
*14
1
/2"
Figure 14 - Rough Opening for Installing
in Corner
Nails or
Wood
Screws
Nailing
Flange
Figure 15 - Attaching Fireplace to Wall
Studs
126868-01B13
SuperiorFireplaces.us.com
Wall board or facing
material (above
firebox) may be of
combustible material,
including decorative
mantel ornaments or
other similar projections off of the facing
material.
Framing
Material
Firebox
Wire-mesh
Screen
Mantel Shelf
Note: Any portion of the
mantel shelf must NOT
extend beyond this profile.
12"
3
/
4
"
6
1
1
/
2
"
Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood
Supplied
Firebox Hood
Must Be Used
at All Times
12" 16" 20"
Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel shelf.
These minimum
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.
Figure 16 - Minimum Mantel Clearances
for Built-In Installation
Page 14
INSTALLATION
Continued
Mantel Clearances for Built-In
Installation
If placing mantel above built-in fi replace, you
must meet minimum clearance between mantel shelf and top of fi replace opening.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: Never connect
natural gas fi replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing fi replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved fl exible gas line with gas connec-
tor (if allowed by local codes) (not provided)
* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in
Figure 17, Page 15. Pointing the vent down
protects it from freezing rain or sleet.
WARNING: A qualified
service person must connect
fi replace to gas supply. Follow
all local codes.
CAUTION: Never connect
propane/LP fi replace directly
to the propane/LP supply. This
fi replace requires an external
regulator (not supplied). Install
the external regulator between
the fi replace and propane/LP
supply.
SuperiorFireplaces.us.com
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to fi replace.
If pipe is too small, undue loss
of volume will occur.
Installation must include an equipment shutoff
valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook
126868-01B14
Page 15
INSTALLATION
Continued
up. NPT tap must be upstream from fi replace
(see Figure 18).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to fi replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged fi replace valves. Never use
sealant on fl are threads.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 18.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and fi replace. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into fi replace gas controls. If sediment trap
is not installed or is installed wrong, fi replace
may not run properly.
External
Regulator
Vent Pointing Down
Figure 17 - External Regulator on
Propane/LP Supply Tank with Vent
Pointing Down
Propane/LP
Supply Tank
Natural Gas
From Gas
Meter
(5" W.C.** to
10.5" W.C.
3" Minimum
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 18 - Gas Connection
** Minimum inlet pressure for purpose of input
adjustment.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Remove fi replace screen. Remove two
screws that hold fi replace screen in place
for shipping. These screws are located
near top of screen. Discard screws. Push
the bottom corners of the screen in and
release. The screen will pop out at the
bottom. Grasp the bottom of the screen,
lift the screen up and pull out to remove.
2. Remove screws that attach log base as-
sembly to fi replace (see Figure 19, Page
16). Carefully lift up log base assembly
and remove from fi replace (see Figure
19, Page 16).
NOTE: If adding brick liner accessory kit,
install it now. Follow brick liner accessory kit
instructions.
3. Route gas line (provided by installer)
from equipment shutoff valve to fi replace.
Route fl exible gas supply line through one
of the access holes.
126868-01B15
SuperiorFireplaces.us.com
Page 16
INSTALLATION
Continued
4. Attach the fl exible gas line to gas supply
(see Figure 20). Check tightness of fl ex-
ible gas line attached to gas regulator of
fi replace (see Figure 20).
5. Check all gas connections for leaks. See
Checking Gas Connections.
6. Replace log base assembly back into
fi replace. Feed fl exible gas line into fi re-
place base area while replacing log base
assembly. Make sure the entire fl exible
gas line is in fi replace base area. Reat-
tach log base assembly to fi replace with
screws removed in step 2, Page 15.
CAUTION: Do not pick up
log base assembly by burner.
This could damage burner. Only
handle base by grates.
NOTICE: Most building codes
do not permit concealed gas
connections. A fl exible gas line
is provided to allow accessibility
from the fi replace (see Figure 20).
The fl exible gas supply line con-
nection to the equipment shutoff
valve should be accessible.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open fl ame to check for a leak.
Apply a noncorrosive leak detection fl uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
Figure 19 - Removing Log Base
Assembly From Fireplace
To Fireplace Gas
Regulator
Flexible Gas Line
from Fireplace Gas
Regulator
Figure 20 - Attaching Flexible Gas Lines
Equipment Shutoff
Valve Provided by
Installer
Propane/LP
To External
Regulator
Natural Gas
To Gas Meter
Together
CAUTION: Make sure external regulator has been installed
between propane/LP supply and
fi replace. See guidelines under
Connecting Fireplace to Gas
Supply, Page 15.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect fi replace with its main gas
valve (control valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig (3.5 kPa)
will damage fi replace regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
SuperiorFireplaces.us.com
126868-01B16
Page 17
INSTALLATION
Continued
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fl uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply . Check reconnected fi ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see
Figure 21).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve
for propane/LP (see Figures 22 and 23).
Apply noncorrosive leak detection fl uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Open
Equipment
Shutoff
Valve
Closed
Figure 21 - Equipment Shutoff Valve
Equipment Shutoff Valve
Propane/LP
Supply Tank
Gas Control Valve
Figure 23 - Checking Gas Joints for
Propane/LP Gas
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Fig-
ure 21).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of fi replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures 22 or 23). Apply noncorrosive leak detection fl uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light fi replace (see Operation, Page 22).
Check all other internal joints for leaks.
7. Turn off fi replace (see To Turn Off Gas to
Appliance, Page 23).
INSTALLING LOGS
Equipment
Shutoff
Valve
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specifi cally approved with
Gas Meter
this heater may result in property
damage or personal injury.
CAUTION: Do not remove
the data plates attached to the
Gas Control Valve
Figure 22 - Checking Gas Joints for
Natural Gas
126868-01B17
SuperiorFireplaces.us.com
heater base assembly . The data
plates contain important safety
and warranty information.
Page 18
INSTALLATION
Continued
1. Place fi ber ramp log in center of chassis
as shown in Figure 24. The fi ber ramp
log can be identifi ed by the shape and
much lighter weight when compared to
the other logs. The log must sit fl at on the
black sheet metal and behind the left metal
tab as shown. Make sure the side marked
''BOTTOM'' is setting down.
Ramp Log
Metal
Tab
Figure 24 - Installing Fiber Ramp Log
2. Place front left and front right logs as shown
in Figure 25.
Right Front Log
4. The VRT4032 and VRT4036 use two different right ember bed logs. The VRT4032
right ember bed log is installed in the same
manner as the log in step 3 above but on
the right side. The VRT4036 right ember
bed log has a hole in the bottom that sets
on the grate fi nger and the other end rest
on the fi replace fl oor, place log as shown
in Figure 27. The back side of this log
needs to rest against the front of the base
assembly, make sure the fl ame from the
ember pan does not touch the ember bed
log.
Left Ember
Bed Log
Figure 26 - Installing Left Ember Bed Log
Left Front
Log
Figure 25 - Installing Left/Right Front Logs
3. Place left ember bed log as shown in
Figure 26. The log has groove on one
side that sets on the ember bed pan. The
back side of this log needs to rest against
the front of the base assembly . Make sure
the fl ame from the ember pan does not
touch the ember bed log.
VRTR4036 Right
Ember Bed Log
Hole
Underneath
Grate Prong
Figure 27 - Installing Right Ember Bed Log
5. The left middle log has a groove on the
bottom to sit on the chassis and has to sit
on the tab on the back of the left front log
as shown in Figure 28.
Left Middle
Log
Figure 28 - Installing Left Middle Log
SuperiorFireplaces.us.com
126868-01B18
Page 19
INSTALLATION
Continued
6. The right middle log has a groove on the
bottom to sit on the chassis and has to sit
on the tab on the back of the right front. The
right middle log should have a recess area
that fi ts around the ramp log as shown in Figure 29.
Right Middle
Log
Figure 29 - Installing Right Middle Log
7. The rear middle log should fi t between the
ramp log and the rear burner. The left and
right middle logs have recessed areas for
the rear middle log to sit into (See Figure
30). Be careful not to push the rear burner
out of position while installing this log.
Rear Log
Figure 31 - Installing Rear Log
Left Top Log
Rear Log
Left
Middle
Log
Rear
Middle Log
Figure 30 - Installing Rear Middle Log
8. Rest rear log in back corner sections of
chassis assembly as shown in Figure 31.
9. Place the left top log onto the rear log and
the left middle log. Make sure to place the
projection on the bottom of the left top log
into the recessed areas on the rear and left
middle logs (see Figure 32).
Figure 32 - Installing Left Top Log
10. Rest the middle crossover log onto the right
middle log and the left front log (see Figure
33). Make sure to match the projection on
the bottom of the crossover log with the
recess area in the right middle log and the
left front log.
Middle
Crossover
Log
Figure 33 - Installing Middle Crossover Log
126868-01B19
SuperiorFireplaces.us.com
Page 20
INSTALLATION
Continued
11. Place the top rear log onto the rear log as
shown. The rear log has a projection that
will fi t into the recess area on the bottom
of the top rear log (see Figure 34).
Top Rear
Log
Rear Log
Figure 34 - Installing Top Rear Log
If replacement embers are needed,
the replacement embers must be
purchased from IHP - see Page 35
for part numbers.
WARNING: ALL PREVIOUSLY
APPLIED LOOSE MATERIAL
MUST BE REMOVED PRIOR TO
REAPPLICATION.
EMBER PLACEMENT
WARNING: Do not use
any other ember material not
supplied with this unit.
WARNING: Do not operate
unit without ember material
correctly in place as shown in
Figures 60 & 61. Do NOT place
ember material anywhere else
on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember
material may produce carbon
monoxide or soot.
1. Ember Chunk Placement. The VRT4036
series burner systems include three ember chunks that are designed to fi t over
shoulder screws on the ember pan burner.
The bottom of each ember chunk has a
hole for securing the ember chunk in place
when it is placed over a shoulder screw.
Place the ember chunks as shown in Fig-ure 35 on Page 21 by placing the ember
chunk with the number "1" on the left, "2"
in the center, and "3" on the right. These
numbers are embossed on the back of
each piece for identifi cation purposes.
Please note that VRT4032 series burner
systems do not include ember chunks.
2. Two ember materials are supplied with
this log set. Platinum Bright Embers give
a bright glow appearing as hot coals.
Should embers need replacing, see
Parts, Page 33.
Platinum Bright Ember placement. Add
embers to front, fl at burner. Gently remove
embers from bag. Separate pieces of
ember material and place on surface of
fl at burner just behind horizontal ports as
shown in Figure 36.
Glowing embers (rockwool) placement.
Place glowing embers material on front
fl at burner in areas away from ports as
shown in Figure 37.
3. DO NOT place volcanic stone or addi-tional logs on front burner or on logs.
Placing any material on unit other than
ember material on front burner may result
in production of carbon monoxide or soot.
SuperiorFireplaces.us.com
126868-01B20
Page 21
INSTALLATION
Continued
Ember Chunk #1
Figure 35 - Ember Chunk Placement VRT4036 Series
Ember Material
Glowing embers (rockwool)
Figure 37 - Placement of Glowing Embers (shown with Platinum Bright Embers)
Ember Chunk #2
Figure 36 - Platinum Bright Embers
Ember Chunk #3
Flat Front Burner
Flat Front Burner
4. Install fi replace screen by placing the screen
brackets on top of the fireplace screen
brackets as shown in Figure 38. Push the
bottom of the screen inward against the
magnetic catches to secure in place.
Bracket
Screen
WARNING: You must operate
this fi replace with the fi replace
screen in place. Make sure fi re-
place screen is in place before
running fi replace.
Magnets
Figure 38 - Installing Fireplace Screen
126868-01B21
SuperiorFireplaces.us.com
Page 22
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
W ARNING: If you do not follow these instructions exactly,
a fi re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fi re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualifi ed service technician or gas supplier.
Force or attempted repair may result in
a fi re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualifi ed service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this fi replace with the fi replace
screen in place. Make sure fi re-
place screen is installed before
running fi replace.
NOTICE: During initial operation
of new fi replace, burning logs
will give off a paper-burning
smell. Open damper or window
to vent smell. This will only last
a few hours.
1. STOP! Read the safety information in
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
4. Press in and turn control knob clockwise
to the OFF position.
5. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise
Press in control knob for fi ve (5) seconds
(see Figure 39, Page 23).
NOTE: You may be running this heater
for the fi rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
to the PILOT position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
SuperiorFireplaces.us.com
126868-01B22
Page 23
OPERATION
Continued
7. With control knob pressed in, press and
release igniter button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing igniter button until
pilot lights.
NOTE: If pilot does not stay lit, contact a
qualifi ed service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. T o light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4
through 8 beginning on Pages 22-23.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10. Wait one minute to light burners.
11. Set fl ame adjustment knob to any level
between HI and LO.
12. T o leave pilot lit and shut off burners only:
turn control knob clockwise
to the
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF po si tion.
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automatically with selector switch in the
ON position.
Flame Adjustment
Igniter
Button
AUTOOFFON
Control Knob
Figure 39 - Control Knob and Igniter
Button Location
Pilot Burner
Knob
O
L
O
T
L
I
P
F
F
O
O
N
H
I
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to
the OFF position.
2. Close equipment shutoff valve (see Fig-
ure 21, Page 17).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, Page 22.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11, column 1.
BLOWER
OPERATION
W ARNING: This fi replace has
a three-prong, grounded electrical plug. This plug helps protect
you against electrical shock.
Only connect plug to a properly
grounded, three-prong receptacle. Do not cut or remove the
grounding prong from this plug.
Access the blower control knob by pushing in
on the bottom corners of the fi replace screen,
grasp the bottom of the screen and pull out
and up to remove the screen. The blower
control knob is located on the left side of the
fi replace fl oor.
The blower is thermostatically controlled. This
means the fi replace and blower will not turn
on and off at the same time. The fi replace
may run for several minutes before the blower
turns on. After the fi replace is shut off, the
blower will continue to operate until the fi re-
place temperature cools.
The blower also includes a variable speed
control. Turn the knob clockwise to turn the
blower to the high position. Continuing to turn
the knob will reduce the speed of the blower
until it reaches a preset low speed.
Igniter
Electrode
Figure 40 - Pilot
126868-01B23
SuperiorFireplaces.us.com
Page 24
INSPECTING BURNERS
Check pilot fl ame pattern and burner fl ame
patterns often.
PILOT FLAME PATTERN
Figure 41 shows a correct pilot fl ame pat-
tern. Figure 42 shows an incorrect pilot fl ame pattern. The incorrect pilot fl ame is not
properly heating the thermocouple. When the
thermocouple cools, the heater will shut down.
If pilot fl ame pattern is incorrect, as shown
in Figure 42
• turn heater off (see To Turn Off Gas to Ap-
pliance, Page 23)
• see Troubleshooting, Page 26
NOTE: The pilot fl ame on natural gas units will
have a slight curve, but fl ame should be blue
and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 41 - Correct Pilot Flame Pattern
Pilot Burner
Figure 43 shows the correct burner fl ame.
The front ember burner should have a small
blue fl ame. When the ember material is ap-
plied, the embers will glow red and the fl ame
may have a few small bright yellow tips less
than 1/2 inch in height.
The middle burner produces a blue fl ame
that impinges upon the ceramic ramp causing the ramp to glow red with an occasional
yellow streak.
The rear burner produces a bright yellow
fl ame with the base of the fl ame being blue.
Figure 44 shows the incorrect burner fl ame.
The front ember burner should not produce
yellow fl ames greater than 1/2" in height or
any dark yellow or orange fl ames.
The middle burner should not produce fl ame
that remains yellow or yellow fl ame that ex-
tends above the ceramic ramp.
The rear burner should not produce a dark
yellow / orange fl ame nor should it be absent
of blue color near the base of the fl ame next
to the shiny stainless steel burner.
If burner fl ame pattern is incorrect, as shown
in Figure 44.
• turn fi replace off (see To Turn Off Gas to
Appliance, Page 23)
• see Troubleshooting, Page 26
Thermocouple
Figure 42 - Incorrect Pilot Flame Pattern
MAIN BURNER
Periodically inspect all burner fl ame holes with
the heater running. All slotted burner fl ame
holes should be open with yellow fl ame pres-
ent. All round burner fl ame holes should be
open with a small blue fl ame present. Some
burner fl ame holes may become blocked by
debris or rust, with no fl ame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner fl ame holes may create soot.
BURNER FLAME PATTERN
WARNING: If incorrect burner
fl ame pattern occurs, your fi replace
could produce increased levels of
carbon monoxide.
NOTICE: Do not mistake orange
fl ames with yellow tipping. Dirt or
other fi ne particles are burned by fi replace, causing brief patches of
orange fl ame.
SuperiorFireplaces.us.com
Bright yellow
Middle burner
fl ame should
be blue with
the ramp/
log glowing
orange/red
Figure 43 - Correct Burner Flame Pattern
Yellow
tipping
on ember
fl ame
Figure 44 - Incorrect Burner Flame Pattern
rear burner
fl ame; fl ame
will be blue
next to burner
Dark orange rear
burner fl ame
Small blue
fl ame on
ember
burner with
no yellow
tipping
Yellow
or dark
orange
middle
burner
fl ame
126868-01B24
Page 25
CLEANING AND MAINTENANCE
WARNING: Turn off fi replace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner, and circulating air passageways of
fi replace clean. Inspect these
areas of fi replace before each
use. Have fi replace inspected
yearly by a qualifi ed service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning fl ame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualifi ed service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Y our local computer store, hardware store, or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt
(see Figure 45).
3. Blow air through the ports/slots and holes
in the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint, or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Injector
Holder
Ports/Slots
Burner Tube
Primary Air
Inlet Holes
Figure 45 - Injector Holder On Outlet
Burner Tube
Clean pilot assembly also. A yellow tip on the
pilot fl ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot fl ame comes out
of the pilot assembly (see Figure 46). With
unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
Pilot
Assembly
Burner
Tube
Pilot Air
Inlet Hole
Figure 46 - Pilot Inlet Air Hole
Ports/
Slots
LOGS
• If you remove logs for cleaning, refer
to Installing Logs,Page 17, to properly
replace logs.
• Replace log(s) if broken or chipped (dime-
sized or larger).
126868-01B25
SuperiorFireplaces.us.com
Page 26
TROUBLESHOOTING
W ARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When igniter button is pressed,
there is no spark at ODS/pilot
When igniter button is pressed,
there is spark at ODS/pilot but
no ignition
POSSIBLE CAUSE
1. Igniter electrode not connected to igniter cable
2. Igniter cable pinched or wet
3. Piezo igniter nut is loose
4. Broken igniter cable
5. Bad piezo igniter
6. Igniter electrode broken
7. Igniter electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect igniter cable
2. Free igniter cable if pinched
by any metal or tubing. Keep
igniter cable dry
3. Tighten nut holding piezo
igniter to base panel of log
set. Nut is located behind
base panel
4. Replace igniter cable
5. Replace piezo igniter
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance,
Page 25) or replace ODS/
pilot assembly
7. Replace gas regulator
SuperiorFireplaces.us.com
126868-01B26
Page 27
TROUBLESHOOTING
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed
in long enough
3. Equipment shutoff valve
not fully open
4. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot fl ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
Page 25) or replace ODS/
pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during
combustion
1. Pilot has not had enough
time to heat thermopile
2. Burner orifi ce(s) clogged
3. Thermopile leads disconnected or improperly
connected
4. Burner will not come on in
remote position
1. Logs are misplaced
2. Burner orifi ce(s) clogged
1. Burner orifi ce is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Allow the pilot to burn for at
least 2 minutes
2. Clean burner(s) (see Clean-
ing and Maintenance,
Page 25) or replace burner
orifi ce(s)
3. Reconnect leads (see Wir-
ing Diagram, Page 30)
4. Replace battery in transmitter and receiver
1. Read "INSTALLING LOGS"
and check for proper log
placement
2. Clean burner(s) (see Clean-
ing and Maintenance, Page
25) or replace burner orifi ce(s)
1. Clean burner (see Cleaning
and Maintenance, Page 24)
or replace burner orifi ce(s)
2. Replace damaged burner
3. Replace gas regulator
Slight smoke or odor during
initial operation
126868-01B27
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes and logs
curing
SuperiorFireplaces.us.com
1. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, Page 25)
2. Replace gas control
3. Problem will stop after a few
hours of operation
Page 28
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Moisture/condensation noticed on windows
Heater produces a whistling
noise when burners are lit
White powder residue forming
within burner box or on adjacent walls or furniture
POSSIBLE CAUSE
1. Not enough combustion/
ventilation air
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged
burner orifi ce(s)
1. When heated, vapors from
furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
REMEDY
1. Refer to Air for Combustion
and Ventilation require-
ments (Page 7)
1. Turn control knob to LO position and let warm up for a
minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation
clearances (see Page 1 1)
4. Clean burners (see Cleaning
and Maintenance, Page 25)
or replace burner orifi ce(s)
1. Turn heater off when using furniture polish, wax,
carpet cleaners, or similar
products
Remote does not function
Excessive yellow flame in
front burner during burner
combustion
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off
Dark residue on logs inside of
their fi replace
NOTE: After removing all
causes of residue deposits,
completely clean fi replace and
appliance off residue before
reusing appliance
1. Battery is not installed.
Battery power is low
1. Incorrect ember placement
2. Incorrect orifi ce
3. Not enough air
4. Gas regulator defective
1. Metal expanding while
heating or contracting while
cooling
1. Improper log placement
2. Drafts or other air currents
affecting fl ame pattern
3. Air holes at burner inlet
blocked
4. Burner flame holes
blocked
1. Replace 9-volt batteries in
receiver and remote control
1. Read EMBER PLACEMENT and correct per instructions
2. Replace orifi ce. Call techni-
cal service
3. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, Page 25)
4. Replace gas regulator
1. This is normal with most
heaters. If noise is excessive, contact qualifi ed service
person
1. Properly locate logs (see
Installing Logs, Page 17)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner
inlet. Periodically repeat as
needed
4. Remove blockage
SuperiorFireplaces.us.com
126868-01B28
Page 29
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT: Operating fi replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
POSSIBLE CAUSE
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc. (See
IMPORTANT statement
above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement above
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement above
2. Control valve or gas control defective
REMEDY
1. Open window to ventilate
room. Stop using odor causing products while heater is
running
2. Refi ll supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Connections, Page 16)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance,
Page 25)
1. Locate and correct all leaks
(see Checking Gas Connections, Page 16)
2. Replace control valve or
gas control
Gas odor during combustion
126868-01B29
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement above
SuperiorFireplaces.us.com
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connections, Page 16)
Page 30
WIRING DIAGRAM
CAUTION: Label all wires prior to
AUTO
OFF
ON
disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation. Verify proper
Thermopile
operation after servicing.
SPECIFICATIONS
Model VRT4032ZMN
• Rating (Variable): 17,000/25,000 Btu/Hr
• Type Gas: Natural Gas Only
• Ignition: Piezo
• Pressure Manifold: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 122 lbs.
* For input adjustment
Model VRT4036ZMN
• Rating (Variable): 20,000/33,000 Btu/Hr
• Type Gas: Natural Gas Only
• Ignition: Piezo
• Pressure Manifold: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 122 lbs.
* For input adjustment
REPLACEMENT PARTS
See Pages 33-37 for a complete replacement parts
list. Use only parts supplied from the manufacturer.
Normally, all parts should be ordered through your
IHP distributor or dealer. Parts will be shipped at
prevailing prices at time of order.
NEVER USE SUBSTITUTE MATERIALS. USE OF
NON-APPROVED PARTS CAN RESULT IN POOR
PERFORMANCE AND SAFETY HAZARDS.
Model VRT4032ZMP
• Rating (Variable): 17,000/25,000 Btu/Hr
• Type Gas: Propant/LP Only
• Ignition: Piezo
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water)
Maximum 13" W.C., Minimum* 11" W.C.
• Shipping Weight: 122 lbs.
* For input adjustment
Model VRT4036ZMP
• Rating (Variable): 20,000/33,000 Btu/Hr
• Type Gas: Propant/LP Only
• Ignition: Piezo
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water)
Maximum 13" W.C., Minimum* 11" W.C.
• Shipping Weight: 122 lbs.
* For input adjustment
When ordering repair parts, always give the following information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the installation or application of
this appliance, please contact your dealer.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specifi ed heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
SuperiorFireplaces.us.com
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. Please
contact your IHP dealer for any questions or
concerns. When contacting your dealer please
have your model and serial numbers of your
appliance ready. You can also visit our web site
at SuperiorFireplaces.us.com.
126868-01B30
Page 31
ACCESSORIES
Purchase these appliance accessories from
your local dealer. If they can not supply these
accessories, contact IHP at SuperiorFireplaces.us.com for referral information. You
can also write to the address listed on the
back page of this manual.
Only kits supplied by IHP shall be used in
the installation of this appliance. Use of
non-approved accessory/part kit(s) can
result in poor performance and safety
hazards.
Black
Brushed Brass
Platinum
NOTICE: All accessories may not be
available for all fi replace models.
VINTAGE FIBER LINER KITS
Cat. No. H9076, Model SBLQ32SVF - 32"
Cat. No. H9077, Model SBLQ36SVF - 36"
PERIMETER TRIM ACCESSORY
Cat. No. F1039, Model PT32, Black - 32"
Cat. No. F1040, Model PT32B, Brass - 32"
Cat. No. F1041, Model PT32P, Platinum - 32"
Cat. No. F1042, Model PT36, Black - 36"
Cat. No. F1043, Model PT36B, Brass - 36"
Cat. No. F1044, Model PT36P, Platinum - 36"
For all models. Optional with built-in installa-
tion. Provides a fi nished appearance covering
rough and/or unfi nished mantel or wall open-
ing, edges, etc.
WALL-MOUNT ON/OFF SWITCH
Cat. No. F0245, Model GWMS2
EMBER KITS
Cat. No J6207 - Platinum Embers
Cat. No J6208 - Glowing Embers
(rockwool)
126868-01B31
SuperiorFireplaces.us.com
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
Page 32
ACCESSORIES
Continued
MODE
PROG
SET
ON/OFF REMOTE AND RECEIVER WITH
WHITE WALL PLATE
Cat. No. F2236, Model RCKIT 4001
For all Remote-Ready Models. Allows the
fi replace to be turned on and off by using a
hand-held remote control.
F
TEMPSETONROOM
OFF
MODE
SET
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL KIT
Cat. No. F1078, Model TRC
For all models. Allows the fi replace to be
operated in a manually or thermostatically
controlled mode. You can turn the fi replace
on and off without ever leaving the comfort
of your easy chair.
RECEIVER AND REMOTE CONTROL KIT
Cat. No. F1079, Model TSRC
For all Remote-Ready Models. Allows the
burner system to be operated in a manually
or thermostatically controlled mode. Remote
is programmable for your convenience and
has a large bright LCD Touch Screen for
easy use.
SuperiorFireplaces.us.com
126868-01B32
Page 33
PARTS
LOG BASE ASSEMBLY MODELS VRT4032ZMN, VRT4032ZMP, VRT4036ZMN
AND VRT4036ZMP
Cat. No.ModelDescription
F1200VRT4032ZMNRadiant
F1202VRT4032ZMPRadiant
F1208VCT4032ZMNLouver
F1210VCT4032ZMPLouver
F1204VRT4036ZMNRadiant
F1206VRT4036ZMPRadiant
F1212VCT4036ZMNLouver
F1214VCT4036ZMPLouver
33
*
34
*
20
17
39
*
35
*
31
23
12
32
30
29
19
18
38
*
25
5
3
2
37
23
6
21
28
24
15
16
4
10
27
13
11
14
40
*
9
7
36
**
8
1
* See Page 34 for part numbers
126868-01B33
SuperiorFireplaces.us.com
Page 34
PARTS
This list contains replaceable parts used in your fi replace. When ordering parts, follow the
instructions listed under Replacement Parts on Page 30 of this manual.
KEY
NO.PART NO.DESCRIPTIONQTY.
1J6748Thermodisc, Magnetic Bracket••••1
2J3823Control, Solid State••••1
3F2935Decal, Control Position••••1
4J3825Nut, Lock••••1
5J3824Knob Control••••1
6J3654Regulator, Pilot••1
7**Floor 32'' Fireplace System••1
J6488Tube, Burner Inlet••1
32**Shield, Air 18'' BGE••1
**Shield, Air 24/30/36'' BGE••1
VRT4032ZMP
VRT4032ZMN
VRT4036ZMP
VRT4036ZMN
** Not Field Replaceable
SuperiorFireplaces.us.com
126868-01B34
Page 35
PARTS
This list contains replaceable parts used in your fi replace. When ordering parts, follow the
instructions listed under Replacement Parts on Page 30 of this manual.
FIREPLACE MODELS VRT4032ZMN, VRT4032ZMP, VRT4036ZMN AND
VRT4036ZMP
This list contains replaceable parts used in your fi replace. When ordering parts, follow the
instructions listed under Replacement Parts on Page 30 of this manual.
1
2
8
7
6
4
3
1
7
2
KEY
NO.PART NO.DESCRIPTIONQTY.
9
VRT4032ZMP
VRT4032ZMN
1J4188Panel Closure Smooth••2
J3949Panel Closure Smooth••2
2J4189Panel Face Top 32'' Stamped••2
J3973Panel Closure Top Louvered 36''••2
3J7662Electrical Duct Assembly•••• 1
4J6918Spacer, Top•••• 4
5J6934Cover Gas Conduit Plate•••• 5
6J6775ASM 32'' Fireplace System Screen••1
J6776ASM 36'' Fireplace System Screen••1
7J6492Magnet, Door Latch•••• 2
8J6778Hood 32'' Fireplace System••1
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 30 of this manual.
10
12
9
11
8
1
6
2
7
3
13
4
5
KEY
NO.
1J6631J6641Log, Ramp1
2J6632J6642Log, Left Front1
3J6633J6643Log, Right Front1
4J6634J6644Log, Left Front Ember Bed1
5J6635J6645Log, Right Front Ember Bed1
6F2943J6646Log, Left Middle1
7F2944K2008Log, Right Middle1
8J6636J6647Log, Rear Middle1
9J7518J6648Log, Rear1
10J6637J6637Log, Left Top1
11J6638J6650Log, Middle Crossover1
12J6639J6651Log, Top Rear1
13J6640J6640Log, Switch1
Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior® Brand gas fi replace, Stove or Insert ("Product") to be free from defects in materials
and workmanship at the time of manufacture. The product body, fi rebox and barrier carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty
against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year
Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or
replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also
pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to fi ve years. THERE ARE EXCLUSIONS AND
LIMITATIONS to this 20 Year Limited Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The product body, fi rebox and barrier carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded
from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:
Burner – Repair or replacement for one year from the date of installation
Gas components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Logs – Replacement for one year from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors – Repair or replacement for 90 days from the date of installation
Tempered glass - Replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fi re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fi replace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by
venting confi gurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specifi ed herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for a
particular use or purpose, and there is no implied condition of fi tness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year
Limited Warranty are in addition to and not a modifi cation of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefi ts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without fi rst obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
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SuperiorFireplaces.us.com
Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design,
materials, specifi cations, prices and also to discontinue colors, styles and
products. Consult your local distributor for fi replace code information.