INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING: Improper
installation, adjustment,
alteration, service or maintenance can cause injury
or property damage. Refer
to this manual for correct
installation and operational procedures. For assistance or additional infor-
mation consult a qualied
installer, service agency
or the gas supplier.
WARNING: This appliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-
built replace or in a listed
ventless rebox enclosure.
It is design-certified for
these installations in accordance with ANSI Z21.11.2.
Exception: DO NOT install
this appliance in a factory-
built replace that includes
instructions stating it has
not been tested or should
not be used with unvented
gas logs.
Cleaning and Maintenance ................................ 26
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be installed in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
SAFETY
Continued
WARNING: This product contains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be
working properly. Get fresh air at once! Have
replace serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
Natural and Propane/LP
odor-making agent is added to these gases.
The odor helps you detect a gas leak. How-
ever, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
gases are odorless. An
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner ame
patterns. Altered burner patterns
can cause sooting.
Due to high temperatures, the appliance should be located out of
trafc and away from furniture and
draperies.
Do not place clothing or other
ammable material on or near the
appliance. Never place any objects
on the heater.
Heater base assembly becomes
very hot when running heater. Keep
children and adults away from hot
surface to avoid burns or clothing
ignition. Heater will remain hot for a
time after shutdown. Allow surface
to cool before touching.
Carefully supervise young children
when they are in the room with heater.
When using the hand-held remote
accessory, keep selector switch in
the OFF position to prevent children
from turning on burners with remote.
You must operate this heater with
the replace screen and hood in
place. Make sure replace screen
and hood are in place before running
heater. The replace screen shall
have openings for introduction of
combustion air.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
Keep the appliance area clear and
free from combustible materials,
gasoline and other ammable vapors and liquids.
SAFETY
Continued
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bed-
room or bathroom, unless installed as a
vented appliance. See Installing Damper
Clamp Accessory for Vented Operation,
page 12. This gas log set may not be
installed as a vented appliance in a bedroom or bathroom in the Commonwealth
of Massachusetts.
5. Before installing in a solid fuel burning replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.
6. Do not burn solid-fuel in a replace in
which a vent-free room heater is installed.
7. If replace has glass doors, never operate
this heater with glass doors closed. Any
glass doors shall be fully opened when the
appliance is in operation. If you operate
heater with doors closed, heat buildup
inside replace will cause glass to burst.
Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
Young children should be carefully supervised when they are in the same room
as the appliance. Toddlers, young children and others may be susceptible
to accidental burns.A physical barrier is recommended if there are at-risk
individuals in the house. To restrict access to a replace or stove, install
an adjustable safety gate to keep toddlers, young children and other at-risk
individuals out of the room and away from hot surfaces.
instructions in Cleaning and Maintenance,
page 26.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ventilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 27.
11. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this heater to cook food or burn
paper or other objects.
13. Do not use heater if any part has been exposed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
14. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
15. Turn heater off and let cool before servic-
ing, installing or repairing. Make sure the
selector switch is in the OFF position. Only
a qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the
OFF position when you are away from
home for long periods of time.
17. Remote-ready heaters must not be connected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lb. capacity (propane/LP units only).
www.SuperiorFireplaces.US.com
126816-01A4
Left
Side
PRODUCT IDENTIFICATION
Chassis
Front
20. Provide adequate clearances around air
openings.
21. Follow the clearance requirements within
this manual to assure adequate clearances for accesibility for purposes of
servicing and proper operation.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
OPTIONAL REMOTE
CONTROL ACCESSORIES
There are four optional remote controls that
can be purchased separately:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote
See Accessories, page 36.
The wall thermostat or hand-held thermostat
may not be used where vented decorative listing is required.
126816-01A5
Glowing
Embers
Flame
Adjustment
Knob
Figure 1 - Product Identication
State of Massachusetts: The installation must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
Control
Knob
UNPACKING
CAUTION: Do not remove the
data plates from the grate assembly. The data plates contain
important warranty and safety
information.
1. Remove logs and heater base assembly
from carton(s).
Note: Do not pick up heater base assem-
bly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check heater for any shipping damage.
If heater is damaged call INNOVATIVE
HEARTH PRODUCTS at 1-800-655-2008
for replacement parts before returning to
dealer.
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Right
Side
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by
both realistic ames and glowing coals. This
heater is designed for vent-free operation
with ue damper closed. It has been tested
and approved to ANSI Z21.11.2 standard for
unvented heaters. State and local codes in
some areas prohibit the use of vent-free heaters. This heater may also be operated as a
vented decorative (ANSI Z21.60) product by
opening the ue damper.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or space
unless the required volume of
indoor combustion air is provided
by the method described in the
National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International
Fuel Gas Code, or applicable
local codes. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors to
keep the cold air out and the warm air in. Dur-
ing heating months, home owners want their
homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
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SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
ELECTRONIC IGNITION SYSTEM
This heater has an electronic ignitor to light
heater fuel supply.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining FreshAir Flow For Heater Location, page 7.
-11
kg per pa-sec-m2) or
126816-01A6
AIR FOR COMBUSTION AND VENTILATION
Continued
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are
installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
Gas water heater __________ Btu/HrVent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
______Btu/Hr (maximum the space can
support)
______Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
space can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the maxi-
mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional
fresh air ventilation.
40,000
33,000
73,000
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Figure 2 - Ventilation Air from Inside Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
Figure 3 - Ventilation Air from Outdoors
INSTALLATION
NOTICE: This heater is intended for
use as supplemental heat. Use this
heater along with your primary heat-
ing system. Do not install this heater
as your primary heat source. If you
have a central heating system, you
may run system’s circulating blower
while using heater. This will help circulate the heat throughout the house.
In the event of a power outage, you
can use this heater as your primary
heat source.
WARNING: A qualied service
person must install heater. Follow all
local codes.
NOTICE: State or local codes may only allow
operation of this appliance in a vented con-
guration. Check your state or local codes.
www.SuperiorFireplaces.US.com
Any outside air ducts and/or ash
dumps in the replace shall be permanently closed at time of appliance
installation.
WARNING: Make sure the selector
switch is in the OFF position before
installing heater.
WARNING: Seal any fresh air vents
or ash clean-out doors located on oor
or wall of replace. If not, drafting may
cause pilot outage or sooting. Use a
heat-resistant sealant. Do not seal
chimney ue damper.
126816-01A8
INSTALLATION
Continued
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney and
rebox ue for damage. If damaged, repair ue and rebox
before operating heater.
CHECK GAS TYPE
Use the correct type of gas (natural or propane/
LP). If your gas supply is not the correct gas
type, do not install heater. Call dealer where
you bought heater for proper type heater.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 12
• in a recreational vehicle
•
where curtains, furniture, cloth-
ing or other ammable objects
are less than 36" from front, 42"
from top of heater; for side clear-
ances see Figure 4, page 10
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next
to heater. Installing heater next
to vinyl or cloth wall coverings or
operating heater where impurities
(such as, but not limited to, tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-
tion, page 6.
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.
MINIMUM FIREPLACE CLEARANCE TO
COMBUSTIBLE MATERIALS
Side Wall 16", Ceiling 42"
Floor 5", Front: 36"
LOG SIZING REQUIREMENTS
Log
Size
18"19"14"28"20"
24"19"14"32"22"
30"19"14"40"30"
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured replace or listed
vent-free rebox.
Minimum Clearances For Side Combustible
Material, Side Wall and Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 4,
page 10.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material
and protrudes 3 1/2" from the wall. This
combustible material must be 4" from the
side of the replace cabinet (see Figure
4, page 10).
Minimum Firebox Size
HeightDepth
Front
Width
Rear*
Width
126816-01A9
www.SuperiorFireplaces.US.com
INSTALLATION
Heat Resistant
Material
(A)
Continued
Note: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 42".
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
Example
Noncombustible
Material Distance
(A)
1
2" or moreNoncombustible mate-
Between 8" and 12"
Less than 8"
Requirements for
Safe Installation
rial OK.
24" or 30" Models:
Install replace hood
accessory (GA6050 or
GA6053 see Accesso-ries, page 36).
18" Model: Noncombustible material OK.
Noncombustible material must be extended
to at least 8". See
Between 8" and 12",
above. If you cannot
extend material, you
must operate heater
with ue damper open.
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow these
instructions.
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind
it. Noncombustible material must extend at
least 8" up (for all models). If noncombustible
material is less than 12", you must install
the replace hood accessory (24" and 30"
Models Only). See Figure 5 for minimum
clearances.
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Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install
the replace hood accessory (24" and 30"
Models Only). Even if noncombustible mate-
rial is more than 12", you may need the hood
accessory to deect heat away from your
mantel shelf. See Figure 5 and Figures 6 and
7, page 11, for minimum clearances.
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney ue damper open. Go to Install-
ing Damper Clamp Accessory for Vented
Operation, page 12.
126816-01A10
INSTALLATION
Minimum NonCombustible
Material
Minimum NonCombustible
Material Height
Distances to
Underside of
Mantel
Top of Fireplace
Opening
Underside of
Mantel Shelf
12"
8"
(A)
18"
14"
20"
17"
22"
19"
24"
20"
All minimum
distances are
in inches
Log Set
24"/30" Models
18" Model
2
1
/2
"
6"
8"
10"
Mantel Shelf
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18" 20"
2
1
/2
"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood (GA6050
or GA6053)
Top of
Fireplace
Opening
Underside
of Mantel
Shelf
Mantel Shelf
14"
Min.
Combustible
Material
Noncombustible Material
Hearth
5"
Min.
Combustible
Material
Continued
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, are not
met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clear-
ances shown in Figure 7, when using hood.
NOTICE: Surface temperatures of adjacent walls and mantels become hot
during operation. Walls and mantels
above the rebox may become hot to
the touch. If installed properly, these
temperatures meet the requirement
of the national product standard. Follow all minimum clearances shown
in this manual.
NOTICE: If your installation does
not meet the minimum clearances
shown, you must do one of the
following:
• operate the logs only with the ue
damper open
• raise the mantel to an acceptable
height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the replace, you must install appliance at least 5" above the top surface
of combustible ooring including tile and
carpet. (see Figure 9).
Figure 8 - Minimum Fireplace Clearances
Figure 7 - Minimum Mantel Clearances
126816-01A11
When Using Hood
Figure 9 - Minimum Fireplace Clearances
www.SuperiorFireplaces.US.com
If Installed at Floor Level
Above Combustible Flooring
INSTALLATION
Continued
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-fuel
burning replace with a working ue and constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts requires the damper be permanently removed
or welded in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
1. The replace does not meet the clearance
to combustibles requirements for ventfree operation.
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you,
you must permanently open chimney ue
damper. You must install the damper clamp
accessory (to order, see Accessories, page
36). This will insure vented operation (see Fig-
ure 10). The damper clamp will keep damper
open. Installation instructions are included
with clamp accessory.
See chart below for minimum permanent ue
opening you must provide. Attach damper
clamp so the minimum permanent ue opening will be maintained at all times.
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access to
heater control panel. This will in-
sure adequate air ow and guard
against sooting and controls be-
ing damaged. Raise replace oor
with noncombustible material.
Make sure material is secure.
CAUTION: Do not pick up
heater base assembly by burners. This could damage heater.
Only handle base assembly by
grates.
IMPORTANT: Make sure the heater burners
are level.
www.SuperiorFireplaces.US.com
126816-01A12
INSTALLATION
Continued
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings (only
provided with TF burner system series) (if
allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16” masonry drill bit
Note: Install optional receiver and hand-held
remote control kit (see Accessories, page 36)
before installing gas log heater. See installation instructions included with the kit.
1. Apply pipe joint sealant lightly to male
threads of the 1/2 NPT side of gas tting
elbow (provided) and connect to inlet
side of gas control. Remove gas tting
from exible gas hose (provided) before
connecting to elbow (see Figure 11).
2. Position heater base assembly in replace.
3. Mark screw locations through holes in
front panel of base (see Figure 12). If
installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
4. Remove heater base from replace.
5. Drill holes at marked locations using 3/16"
drill bit.
6. Attach base, through holes in back side panels of base, to replace oor using masonry
screws provided in hardware package (see
Figure 12).
7. Connect to gas supply. See Connecting To Gas Supply.
Flexible Gas Hose
(Provided with VGC
Series Models Only)
(Install if allowed
by local codes)
Elbow, 3/8 NPT x
3/8 Flare
Gas Control
Figure 11 - Attaching Flexible Gas Hose
to Heater Gas Regulator
Masonry Screw
Figure 12 - Attaching Base to Fireplace
Floor
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
heater requires an external regulator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
126816-01A13
www.SuperiorFireplaces.US.com
INSTALLATION
Continued
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas con-
nector (if allowed by local codes) (not
provided)
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
13. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing
may be used in certain areas.
Check your local codes. Use
pipe of 1/2" diameter or greater
to allow proper gas volume to
heater. If pipe is too small, undue
loss of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 14).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Propane/LP
Supply Tank
Figure 13 - External Regulator With Vent
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
Gas
Control
* Purchase the optional equipment shutoff
valve from your dealer.
**Minimum inlet pressure for purpose of input
adjustment.
Pointing Down
3" Minimum
Pipe Cap Tee
Nipple Joint
Sediment Trap
Figure 14 - Gas Connection
External
Regulator
with Vent
Pointing
Down
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
www.SuperiorFireplaces.US.com
126816-01A14
INSTALLATION
Continued
We recommend that you install a sediment
trap in supply line as shown in Figure 14, page
14. Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and heater. Locate sediment trap where trapped matter is not likely
to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into heater controls. If sediment trap is not
installed or is installed wrong, heater may
not run properly.
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting it
to gas piping and/or ttings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2
PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16 or
Figure 17, page 16). Apply noncorrosive
leak detection uid to all joints. Bubbles
forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Open
CAUTION: Make sure external regulator has been installed
between propane/LP supply
and heater. See guidelines under Connecting to Gas Supply,
Figure 15 - Equipment Shutoff Valve
Propane/LP
Supply Tank
Closed
Equipment
Shutoff Valve
page 13.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
126816-01A15
www.SuperiorFireplaces.US.com
Figure 16 - Checking Gas Joints
(Propane/LP Only)
Control Valve
Location
INSTALLATION
Continued
Equipment Shutoff Valve
Gas Meter
Control Valve
Location
Figure 17 - Checking Gas Joints (Natural
PRESSURE TESTING HEATER GAS
CONNECTIONS
1.
Open equipment shutoff valve (see Figure
15, page 15).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16, page
15 or Figure 17). Apply noncorrosive leak
detection uid to all joints. Bubbles forming
show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 23).
Check all other internal joints for leaks.
7.
Turn off heater (see To Turn Off Gas to
Appliance, page 24.
INSTALLING SWITCH
The AUTO/OFF/ON switch for this log set is installed into the small single log accompanying
this log set. This switch needs to be used only
if remote or wall switch is not being used.
Connect the wires to the valve from the switch
assembly as shown in Figure 18.
Control Valve
Figure 18 - Connecting Wires
Gas Only)
To OFF
Terminal on
Switch
To AUTO
Terminal
on Switch
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INSTALLING OPTIONAL REMOTE
ACCESSORY)
Installing Remote Receiver
Remote control accessories are available
separately (see Accessories, page 36). Read
instructions shipped with remote control along
with instructions below before attempting
installation.
1. If unit is already installed in replace, continue with these instructions. If unit has not
been installed in replace, go to step 6 and
continue installation of remote accessory.
WARNING: Turn off heater
and let cool before handling any
part of heater. Make sure gas is
turned of to unit.
2. Carefully remove logs and set aside.
3. Locate mounting screws on sides of heater base assembly and remove screws. Set
screws aside for reinstallation.
4. Disconnect gas line from heater base as
shown in Figure 11, page 13.
WARNING: A qualied service person must connect and
disconnect gas to heater. Follow
all local codes.
5. Remove heater base from replace.
6. If installed, disconnect AUTO/OFF/ON
switch wire from control valve at TPTH and
TH locations (see Figure 19, page 17).
7. Connect wires from hardware pack (with
remote receiver bracket) to control valve
at the TPTH and TH locations as shown
in Figure 19, page 17. Connect other ends
of these wires to remote receiver wires.
Note: Make sure excess wire does not
interfere with burner or pilot.
8.
If heater was removed from replace before installation of remote accessory, see
Installing Heater Base Assembly on page
12 to reinstall heater into replace. Test
gas connection for leaks (see Checking
Gas Connections, page 15).
9. If logs were removed from heater for in-
stall remote accessory, replace logs (see
Installing Logs, Embers and Lava Rock,
Page 17).
10. Place remote receiver on replace oor
next to control valve. Make sure the remote
126816-01A16
INSTALLATION
1
Continued
receiver and wires are not on or touching
either gas burner on the log set.
Switch
Control
Valve
Figure 19- Disconnecting Switch from
Control Valve
INSTALLING LOGS, EMBERS AND
LAVA ROCK
WARNING: Failure to posi-
tion the parts in accordance
LTF(18,24,30)-MM LOG PLACEMENT
It is very important to install the logs exactly as
instructed. Do not modify logs. Only use logs
supplied with heater or as identied for use
with the heater as shown in Figure 20, page
17. Each log includes reference numbers
formed in the bottom or back of the log. The
circled number indicates the order it is placed
on the burner system. The remaining numbers
indicate the size burner system the logs are
designed to t. For example, the rst log for
a 24 inch burner system will include a circled
1 and also a 24. The circled 1 indicates this
is the rst log to be installed. The 24 indicates
this log belongs to a 24 inch log set. See page
40 for reference numbers detail.
1. Place the rear log (#1) on base assembly
as shown in Figure 37. Log will t over
right end of burner and rest in middle
of U-burner.
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
Base
assembly
''U'' Burner
CAUTION: After installa-
tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With heater set to Hi, check to
see if ames contact any log. If
so, reposition logs according to
log installation instructions in
Figure 37 - Installing Log # 1
this manual. Flames contacting
logs will create soot.
TF Series Burner System - Log
Compatibility Chart
Burner System Models
TF18NR
TF18PR
TF2430NR
TF2430PR
Figure 20 TF Series Burner System- Log
126816-01A17
Fiber Log
Models
LTF18-MMLTF18-RS
LTF24-MM
LTF30-MM
Compatibility Chart
www.SuperiorFireplaces.US.com
Concrete
Log Models
LTF24-RS
LTF30-RS
2. Place the middle log (#2) in front of the
U-burner and against the edges of the
plate as shown in Figure 38, page 22.
3. Place the front left log (#3) onto the base
assembly between the middle log (#2)
and the grate ngers. The back of the
front left log (#3) will rest against the front
of the middle log (#2). The notch at the
end of the front left log (#3) will t around
the grate bar. See Figure 39, page 22.
4. Place the front right log (#4) onto the
base assembly between the middle log
(#2) and the grate. The back of the front
right log (#4) will rest against the front of
the middle log (#2). The notch in the end
of the front right log (#4) will t around
the grate bar. See Figure 40, page 18.
Needs to start with 5 here.
INSTALLATION
Continued
2
Figure 38 - Installing Log # 2
3
5. Place the left back top log (#5) on top of
the rear log (#1). Match the rectangular
peg on top of the left side of the rear log
(#1) with the rectangular hole on the bottom of the left back top log (#5). Match
the metal pin on the top of the rear log
(#1) with the round hole in the bottom
of the left back top log (#5). See Figure
#41.
6. Place the left top forked log (#6) on
the top of the middle log (#2). Match
the rectangular projection on top of the
middle log (#2) with the rectangular hole
on the bottom of the left top forked log
(#6). Match the metal pin on teh top of
the middle log (#2) with the round hold
in the bottom of the left top forked log
(#6)See Figure 42.
Retangular
Peg
5
Metal
Pin
Figure 39 - Installing Log # 3
4
Figure 40 - Installing Log # 4
www.SuperiorFireplaces.US.com
Figure 41 - Installing Log # 5
6
Retangular
Peg
Figure 42 - Installing Log # 6
Metal
Pin
126816-01A18
INSTALLATION
9
Continued
7. Place the right rear chunk log (#7) on top
of the middle log (#2) and rear log (#1)
as shown in Figure 43. Match the round
peg on the top of the rear log (#1) with
the round hole on the bottom of the right
rear chunk (#7) log and square peg on
the top of the middle log (#2) with the
square hole on the bottom of the right
rear chunk log (#7).
7
Round
Peg
9. Place the top right log (#9) on top of the
right rear chunk log (#7) and front right
mid log (#8) as shown in Figure 45.
Match the round peg on the top of the
right rear chunk log (#7) with the round
hole on the bottom of the top right log
(#9) and square peg on the top of the
front right mid log (#8) with the square
hole on the bottom of the top right log
(#9).
Round
Peg
Square
Peg
Figure 43 - Installing Log # 7
Square Peg
8. Place the front right mid log (#8) on top of
the front right log (#4) as shown in Figure
44. Match the round metal pin on the top
of the front right log (#4) with the round
hole on the bottom of the front right mid
log (#8).
8
Figure 45 - Installing Log # 9
10. Place the right rear top log (#10) on
top of the right rear chunk log (#7) as
shown in Figure 46, page 24. Match the
rectangular peg on the top of the right
rear chunk log (#7) with the rectangular
hole on the bottom of the right rear top
log (#10).
11. Place the left top log (#11) on top of the
left back top log (#5) and left top forked
log (#6) as shown in Figure 47, page 24.
Match the round peg on the top of the left
top forked log (#6) with the round hole
on the bottom of the top left log (#11)
and rectangular peg on the top of the
left back top log (#5) with the rectangular hole on the bottom of the top left log
(#11).
Metal Pin
Figure 44 - Installing Log # 8
126816-01A19
www.SuperiorFireplaces.US.com
INSTALLATION
10
Continued
LTF(18,24,30)-RS LOG PLACEMENT
It is very important to install the logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater or as identied for
use with the heater as shown.
1. Place bottom ember log on base assembly as shown in Figure 49. The log
should t over the left side of the burner
and rest in the middle of the U-burner.
Bottom Ember Log
Figure 46 - Installing Log # 10
11
Round
Peg
Figure 47 - Installing Log # 11
Burner
Tube
Square
Peg
Base Assembly
Figure 49 - Installing Bottom Ember Log
2. Place the rear log on the base assembly
as shown in Figure 50. The rear log has
grooves in the bottom which will allow
the log to sit on the burner and behind
the bottom ember log
Rear Log
Burner Tube
Figure 48 - Final Assembly
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Figure 50 - Installing Rear Log
126816-01A20
INSTALLATION
Continued
3. Place the right front log onto the base
and grate assembly as shown in Figure
51. The log has notches in the bottom
for the grate.
Right Front Log
Grate
Assembly
Figure 51 - Installing Right Front Log
4. Place the left front log onto the base and
the right front log as shown in Figure 52.
The left front log has a notch on the bottom that will line up with the projection
on the right front log.
Left Front Log
Rectangular
Projection
5. Place the right crossover log onto the
rear log and the right front log as shown
in Figure 53. The right crossover log has
notches in the bottom that will line up
with the projections on the rear log and
the right front log.
Right Crossover Log
Projections for
Sitting Log
Figure 53 - Installing Right Crossover
Log
6. Place the left crossover log onto the
rear log and the left front log as shown
in Figure 54. The left crossover log has
notches in the bottom that will line up
with the projections on the rear log and
the left front log.
Left Crossover Log
Projection for
Sitting Log
Base
Assembly
Figure 52 - Installing Left Front Log
126816-01A21
www.SuperiorFireplaces.US.com
Projection for
Sitting Log
Figure 54 - Installing Left Crossover Log
INSTALLATION
Continued
EMBER PLACEMENT
WARNING: Do not use
any other ember material
not supplied with this unit.
WARNING: Do not operate unit
without ember material correctly
in place as shown in Figures 55
& 56. Do NOT place ember material anywhere else on the unit.
Use only ember material supplied
with unit. Excessive or incorrectly
placed ember material may pro-
duce carbon monoxide or soot. If
replacement embers are needed,
the replacement embers must be
purchased from IHP. See page 33
for part numbers.
WARNING: All previously applied loose material must be removed prior to reapplication.
1. Two ember materials are supplied with
this log set. Platinum Bright Embers give
a bright glow appearing as hot coals.
Should embers need replacing, see Parts,
page 36.
Platinum Bright Ember placement. Add
embers to front, at burner. Gently remove
embers from bag. Separate pieces of
ember material and place on surface of
at burner just behind horizontal ports as
shown in Figure 55.
Rock Wool placement. Place rock wool
material on front at burner in areas away
from ports as shown in Figure 56.
2. Add lava rock and small decorative logs
around base of heater if desired. DO NOT
place rock or additional logs on front
burner or on logs. Placing any material
on unit other than ember material on front
burner may result in production of carbon
monoxide or soot. Use lava rock to hide
wires from switch/log to control valve.
Place switch/log so the switch is easy to
access.
Ember Material
Figure 55 - Platinum Bright Embers
Rock Wool
Figure 56 - Placement of Rock Wool (shown with Platinum Bright Embers)
www.SuperiorFireplaces.US.com
Flat Front Burner
126816-01A22
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pi-
lot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
•
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
Note: Home owners generally prefer to operate
their heater with the chimney damper closed.
This will put all the heat into the room. However,
there may be times you will desire the full ames
of the HI heat setting but will nd the heat output
excessive. You can open the chimney damper (if
you have one) fully or partially to release some
of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set switch to OFF position.
4. Press in and turn control knob clockwise
Ignitor
to the OFF position (see Figure
57).
Flame
Adjustment
Knob
Control Knob in
OFF Position
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
Selector Switch
AUTO
OFF
ON
This will only last a few hours.
Figure 57 - Control Knob, Ignitor Button
and AUTO/OFF/ON Switch
126816-01A23
www.SuperiorFireplaces.US.com
OPERATION
Continued
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 57, page27).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release ignitor button on left side of log set.
This will light pilot. The pilot is attached to
the front of U-shaped burner. If needed,
keep pressing ignitor button until pilot
lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position. If
using a hand-held remote control acces-
sory, go to Optional Hand-Held Remote
Operation on page 25.
10. Wait one minute and put switch in ON
position to light burners.
Note: AUTO is only functional when using
GWMT1 or GWMS2 optional accessories.
If hand-held remote control is installed
but not being used, slide remote selector
switch to ON (It must be in this position for
burners to light. Switch will be in REMOTE
position if using hand-held remote).
11. Set ame adjustment knob to any level
between HI and LO.
12. To leave pilot lit an shut off burners only:
turn control knob clockwise to the
PILOT position, or use remote control
manual OFF button , or set selector switch
in the OFF position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
WARNING: Make sure the
remote selector switch is in the
OFF position when you are away
from home for long periods of
time. Heater will come on automatically with selector switch in
the ON position.
Pilot Burner
Ignitor
Electrode
Figure 58 - Pilot (Natural)
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
2a. Set switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Figure
15, page 15).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 27.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30 sec-
onds, release control knob. Now follow
steps 9 through 11, Lighting Instructions,
page 27.
www.SuperiorFireplaces.US.com
126816-01A24
OPERATION
Continued
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must
be purchased separately (see Accessories,
page 36). Follow instructions included with
the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting Instructions on page 23.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 59).
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn burner on and off
with hand-held remote control unit.
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 60 shows a correct pilot ame pattern.
Figure 61 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 61
• turn heater off (see To Turn Off Gas to Appliance, page 24
• see Troubleshooting, page 27
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
IMPORTANT: Do not leave selector switch in
the REMOTE or ON position when pilot is not
lit. This will drain the battery.
Note: Do not hold hand-held remote for a long
time. Body temperature will affect its operation
in the AUTO mode.
Selector
Switch
Figure 59 - Control Knob, Ignitor Button
and Remote Selector Switch
Thermocouple
Figure 60 - Correct Pilot Flame Pattern
Figure 61 - Incorrect Pilot Flame Pattern
Flame
Adjustment
Knob
Ignitor
Pilot Burner
Thermocouple
Control
Knob in OFF
Position
Pilot Burner
126816-01A25
www.SuperiorFireplaces.US.com
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways of
heater clean. Inspect these areas
of heater before each use. Have
heater inspected yearly by a quali-
ed service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 62).
3. Blow air through the ports/slots and holes
in the burner.
4. Check injector holder located at end of
burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
www.SuperiorFireplaces.US.com
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean pilot assembly also. Additional cleaning may be needed for proper pilot operation
based on use/lack of use. A yellow tip on the
pilot ame may indicate dust and dirt in the
pilot assembly. There is a small pilot air inlet
hole about from where the pilot ame comes
out of pilot assembly (see Figure 63). With
unit off, lightly blow air through air inlet hole.
You may blow through a drinking straw if
compressed air is not available.
Injector
Holder
Burner Tube
Primary Air
Inlet Holes
Figure 62 - Injector Holder On Outlet
Pilot Assembly
Figure 63 - Pilot Inlet Air Hole (Your pilot
Burner Tube
Pilot Air
Inlet Hole
may vary from pilot shown)
LOGS
• If you remove logs for cleaning, refer to
Installing Logs Embers and Lava Rock,
page 17, to properly replace logs.
• Replace log(s) if broken or chipped (dime-
sized or larger).
MAIN BURNER
Periodically inspect all burner ame holes with
heater running. All slotted burner flame holes
should be open with ame present. All round burner
ame holes should be open with a small blue ame
present. Some burner ame holes may become
blocked by debris or rust, with no ame present. If
so, turn off heater and let cool. Remove blockage,
blocked burner ame holes will create soot.
WARNING: The injector hold-
ers (air shutters) are not adjustable. Do not move injector holders
from their original positions.
126816-01A26
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Embers won't stay on
burner
When ignitor button is
pressed, there is no spark
at ODS/pilot
When ignitor button is
pressed, there is spark at
ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ember placement
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, battery
power low or battery not installed correctly (electronic
ignition models only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4.
Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Overlap ember material
1/4" (see page 25)
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery in electronic ignitor.
Verify battery is installed
correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
26) or replace ODS/pilot
assembly
7. Replace gas regulator
126816-01A27
www.SuperiorFireplaces.US.com
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 26) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
One or both burners do not
light after ODS/pilot is lit
Delayed ignition of one or
both burners
Burner backfiring during
combustion
1. Inlet gas pressure is too
low
2. Burner orice(s) clogged
3. Thermopile leads disconnected or improperly connected.
4. Remote selector in OFF
position
5. Wire disconnected from gas
control
1. Manifold pressure is too
low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
www.SuperiorFireplaces.US.com
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance,
page 26) or replace burner
orice(s)
3.
Reconnect leads see wiring diagram, page 31
4. Put remote selector in ON
position
5.
See Wiring Diagram, page
31
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance,
page 26) or replace burner
orice(s)
3.
Contact qualied service person
1. Clean burner (see Cleaning
and Maintenance, page 26)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
126816-01A28
OBSERVED PROBLEM
Yellow ame in front burner
during burner combustion
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
REMEDY
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 26)
2. Replace gas regulator
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burners are lit
White powder residue forming within burner box or on
adjacent walls or furniture
Moisture/condensation noticed on windows
Remote does not function
1. Residues from manufacturing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Battery is not installed. Battery power is low
1. Problem will stop after a few
hours of operation
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see pages
9 through 11)
4. Clean burners (see Clean-
ing and Maintenance,
page 26) or replace burner
orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. Refer to Air for Combustion and Ventilation requirements (page 6)
1. Replace batteries in receiver and hand-held remote
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
126816-01A29
1. Metal expanding while
heating or contracting while
cooling
2. Wire connection loose or
wire broken
www.SuperiorFireplaces.US.com
1. This is normal with most
heaters. If noise is excessive, contact qualied service person
2. Check wiring connections
(see wiring diagram, page
31). Replace wire harness
if necessary.
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Heater produces unwanted
odors
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, cleaners, chemicals, new carpet,
etc. (See IMPORTANT state-
ment above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to ventilate room. Stop using odor
causing products while
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Con-
nections, page 15)
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Log set cycles to pilot, but
room temperature drops to a
lower than ideal level before
log set comes back on
1. Not enough fresh air is
available
2. Low line pressure
3.
ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
1. Hand-held remote control is
too close to heater
www.SuperiorFireplaces.US.com
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance, page 26)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 15)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 15)
1. Move hand-held remote
control unit farther away
from the heater
126816-01A30
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
SPECIFICATIONS
TF18NR
• Rating (Variable): 21,000/30,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
TF2430NR
• Rating (Variable): 28,000/39,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
*For purpose of input adjustment
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please
have your model and serial numbers of your
heater ready.
You can also visit our web site at
www.IHP.US.com.
TF18PR
• Rating (Variable): 24,000/30,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
TF2430PR
• Rating (Variable): 28,000/39,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
25098249-01Nut, ODS••••2
26M11084-38Screw, HWH AB 8-18 x 0.38••••4
27M11084-26Screw, HWH AB 10-24 x 0.38••••17
28M12461-26Screw, HWH AB 10-32 x 0.38••••4
29122074-01Shield, Pilot•1
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 31 of this manual.
11
5
9
10
7
1
6
2
3
8
12
4
KEY
NO.
PART NUMBERS
)
LTF30-MM
DESCRIPTIONQTYLTF18-MMLTF24-MM
1125335-01125336-01125337-01 Rear Log #11
2125563-01125564-01125565-01 Middle Log #21
3125335-03125336-03125337-03 Front Left Log #31
4125563-02125564-02125565-02 Front Right Log #41
5125563-03125564-03125564-03 Left Top Back Log #51
6125563-04125564-04125565-04 Left Top Forked Log #61
7125563-05125564-05125565-05 Right Rear Chunk Log #71
8125563-06125564-06125564-06 Front Right Middle Log #81
9125563-07125564-07125565-07 Top Right Log #91
10125563-08125564-08125564-08 Right Rear Top Log #101
11125563-09125564-09125565-09 Left Top Log #111
12125538-01125538-01125538-01 Switch Logs1
www.SuperiorFireplaces.US.com
126816-01A34
PARTS
1
2
3
4
7
5
6
LOG SETS FOR MODELS LTF18-RS, LTF24-RS, LTF30-RS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 31 of this manual.
PART NUMBERS
KEY
NO.
1125867-03125867-09125867-09 Bottom Ember Log #11
2125867-04125867-10125867-10 Rear Log #21
DESCRIPTIONQTYLTF18-RSLTF24-RSLTF30-RS
3125867-02125867-08125867-14 Right Front Log #31
4125867-01125867-07125867-13 Left Front Log #41
5125867-06125867-12125867-12 Right Crossover Log #51
6125867-05125867-11125867-11 Left Crossover Log #61
7121079-01121079-01121079-01 Switch Log1
126816-01A35
www.SuperiorFireplaces.US.com
ACCESSORIES
F
TEMPSETONROOM
OFF
MODE
SET
Purchase these heater accessories from
your local dealer. If they can not supply these
accessories, call INNOVATIVE HEARTH
PRODUCTS at 1-800-655-2008 for referral
information. You can also write to the address
listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050
Antique Brass - GA6053
For all models. Helps deect heat away from
mantel or wall above replace. Fits openings
28" to 48" wide.
WALL-MOUNT THERMOSTAT SWITCH
- GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the log heater will automatically cycle from
pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
FLOOR MEDIA KIT - FM100
For all models. Includes lava rock, burner
embers, and burner cinders.
CONTROL COVER KIT - CC100
For all models. Includes control cover log
and 6 unique fall-away logs.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - TRC
For all remote-ready models. Allows the
replace to be operated in a manually or
thermostatically controlled mode. You can turn
the replace on and off without ever leaving
the comfort of your easy chair.
ON
OFF
RECEIVER AND HAND-HELD REMOTE CONTROL KIT - MRC (REMOTE
READY MODELS ONLY)
For all models. Allows the replace to be
turned on and off by using a hand-held remote control.
www.SuperiorFireplaces.US.com
RECEIVER AND HAND-HELD
TOUCH SCREEN REMOTE
CONTROL KIT - TSRC
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option,
repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the
IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components.
THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.