Superior Fireplaces VS1824NM, VS1824PM, LVS18VO, LVS24VO Installation And Operation Instructions Manual

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Page 1

Installation and Operation Instructions

Unvented (Vent-Free) Gas Log Heater

P/N 126842-01 REV. B 05/2017

PFS

Models

VS1824NM

VS1824PM

P126842-01

Report No. F09-129

For use with log sets

LVS18VO

LVS24VO

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ rebox enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

Page 2

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identiﬁ cation ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 9

Operation .......................................................... 18

Inspecting Burners............................................. 20

Cleaning and Maintenance ................................ 20

Troubleshooting .................................................22

Parts .................................................................. 26

Speciﬁ cations ....................................................29

Replacement Parts ............................................ 29

Service Hints .....................................................29

Technical Service............................................... 29

Accessories ....................................................... 30

Warranty ............................................................35

SAFETY

WARNING: FIRE, EXPLOSION, AND ASPHYXIATION HAZARD

Improper adjustment, alteration, service, maintenance, or installation of this heater or its controls can cause death or serious injury.

Read and follow instructions and precautions in User’s Information Manual provided with this heater.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ re- box enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: Vent-free products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

WARNING: This is an unvented gas-ﬁ red heater . It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

DANGER: Carbon monoxide

poisoning may lead to death!

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SAFETY

Continued

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this ﬁ replace. Improper use of this ﬁ replace can cause serious injury or death from burns, ﬁ re, ex- plosion, electrical shock and carbon monoxide poisoning.

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the ﬂ u, with headaches, dizziness or nausea. If you have these signs, the ﬁ replace may not be working properly . Get fresh air at once! Have ﬁ replace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ uence of alcohol and those at high altitudes.

Natural and Propane/LP gases are odorless. An odor-making agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this ﬁ replace.

WARNING: Do not place log

scraps or volcanic stone on burner.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

Do not place clothing or other ﬂ am- mable material on or near the appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Young children should be carefully supervised when they are in the same room with the appliance.

WARNING: Any change to this heater or its controls can be dangerous.

You must operate this heater with the ﬁ replace screen and hood in place. Make sure ﬁ replace screen and hood are in place before running heater. The ﬁ replace screen shall

WARNING: Do not use a blower

insert, heat exchanger insert or other

have openings for introduction of combustion air.

accessory not approved for use with this heater.

Keep the appliance area clear and free from combustible materials, gasoline and other ﬂ ammable vapors

WARNING: Do not allow fans

and liquids. to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame patterns. Ceiling fans can create drafts that alter burner ﬂ ame

Solid-fuels shall not be burned in a

ﬁ replace in which an unvented room

heater is installed. patterns. Altered burner patterns can

cause sooting.

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SAFETY

Continued

Installation and repair should be done by a qualiﬁ ed service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean.

1. WARNING: This appliance is only for

use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. T o prevent performance problems, the use of a propane/LP tank of less than 100 lbs. capacity is not recommended (propane/LP units only).

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call

the ﬁ re department

5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance (see Installing Damper

Clamp Accessory for Vented Operation,

Page 12). This gas log set may not be installed as a vented appliance in a bedroom or bathroom in the Commonwealth of Massachusetts.

6. Do not burn solid-fuel in a ﬁ replace in which a vent-free room heater is installed.

7. WARNING: Before installing in a solid

fuel burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁ ed chimney cleaner. Creosote will

ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney ﬂ ue and ﬁ rebox for damage. If damaged, repair ﬂ ue before operating heater.

8. If ﬁ replace has glass doors, never oper- ate this heater with glass doors closed. Any glass doors shall be fully opened

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when the appliance is in operation. If you operate heater with doors closed, heat

buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

9. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualiﬁ ed service person.

NOTE: During initial operation, slight

smoking could occur due to log curing and heater burning manufacturing residues.

10. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, Page 20.

11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ventilation to run properly . This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, Page 6. If heater keeps shutting off, see Troubleshooting, Page 22.

13. Do not run heater

• where ﬂ ammable liquids or vapors are

used or stored

• under dusty conditions

14. Do not use this heater to cook food or burn paper or other objects.

15. Do not use this room heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dime-sized or larger).

17. Turn heater off and let cool before servicing. Only a qualiﬁ ed service person should service and repair heater.

18. Operating heater above elevations of 4,500 feet could cause pilot outage.

19. Provide adequate clearances around air openings.

20. Solid fuels shall not be burned in a ﬁ re- place in which an unvented room heater or decorative appliance is installed.

21. When installing as a vented appliance in a manufactured home , the installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280 or when standard is not applicable, with Manufactured Home

Installations Standard, ANSI/NCSBCS A225.1/NFPZ 501A.

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PRODUCT IDENTIFICATION

Left Side

Grate

Heater Base

Front

Figure 1 - Product Identiﬁ cation

Control Knob

LOCAL CODES

Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂ oor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

UNPACKING

1. Remove logs and appliance base assembly from carton(s).

Right Side

NOTE: Do not pick up appliance base as-

sembly by burners. This could damage the appliance. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and appliance for shipment.

3. Check appliance for any shipping damage. If appliance is damaged, promptly inform dealer where you purchased the appliance.

CAUTION: Do not remove the data plates from the grate assembly . The data plates contain important warranty and safety information.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁ tter licensed in the Common- wealth of Massachusetts.

• The ﬂ exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bathrooms.

• A working smoke detector must be installed in the area where vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁ red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

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Page 6

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic, dancing yellow ﬂ ames. This heater is designed for vent-free operation with ﬂ ue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not

be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes. Read the following instructions to ensure proper fresh air for this and other fuelburning appliances in your home.

T oday’s homes are built more energy efﬁ cient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.

While it is good to make your home energy efﬁ cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, some ﬁ replaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will ensure proper venting of vented fuelburning appliances.

PROVIDING ADEQUA TE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classiﬁ cations:

Non-thermostat models may also be operated as a vented decorative (ANSI Z21.60) product by opening ﬂ ue damper.

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

1. Unusually Tight Construction

2. Unconﬁ ned Space

3. Conﬁ ned Space The information on Pages 6-8 will help you

classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is deﬁ ned as construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 less with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and ﬂ oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, Page 8.

If your home does not meet all three criteria above, proceed to Determining Fresh-Air Flow For Heater Location, below.

Conﬁ ned and Unconﬁ ned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA54 allows two methods for determining

whether the space in which the heater is being

-11

kg per pa-sec-m2) or

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AIR FOR COMBUSTION AND VENTILATION

Continued

installed is conﬁ ned or unconﬁ ned space. The standard method deﬁ nes a conﬁ ned space as a space whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 m gregate input rating of all appliances installed in that space and an unconﬁ ned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu/hr (4.8 m the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconﬁ ned space.

Where the air inﬁ ltration rate of a structure is known, the Known Air Inﬁ ltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is conﬁ ned or unconﬁ ned.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conﬁ ned or Unconﬁ ned Space Using the Standard Method

Use this work sheet to determine if you have a conﬁ ned or unconﬁ ned space.

Space: Includes the room in which you will install ﬁ replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

per kw) of the ag-

per kw) of

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free ﬁ replace _________Btu/Hr Gas water heater* _________Btu/Hr Gas furnace _________Btu/Hr Vented gas heater _________Btu/Hr Gas ﬁ replace logs _________Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example: Gas water heater __________Btu/Hr Vent-free ﬁ replace + _________Btu/Hr Total = _________Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.

_______ Btu/Hr (maximum the space can support) _______ Btu/Hr (actual amount of Btu/Hr used) Example: 51,200 Btu/Hr (maximum the

space can support)

71,500 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conﬁ ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconﬁ ned space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building, Page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, Page 8.

C. Install a lower Btu/Hr ﬁ replace, if lower Btu/

Hr size makes room unconﬁ ned.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconﬁ ned space. Y ou will need no additional fresh air ventilation.

40,000 31,500 71,500

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Page 8

AIR FOR COMBUSTION AND VENTILATION

Continued

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILA TION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconﬁ ned space. When ventilating to an adjoining unconﬁ ned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). Y ou can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel

Gas Code ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Ventilated Attic

Crawl Space

Ventilated

To Attic

Crawl

Space

Outlet

Inlet Air

Outlet Air

Inlet Air

Figure 3 - Ventilation Air from Outdoors

12"

Ventilation

Grills Into Adjoining

Room,

Option 1

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

12"

Figure 2 - Ventilation Air from Inside

Building

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Page 9

INSTALLATION

NOTICE: This appliance is intended for supplemental heating. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualiﬁ ed service person must install heater. Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented conﬁ guration. Check your state or local codes.

WARNING: Before installing in a solid fuel burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁ ed chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney and ﬁ rebox

ﬂ ue for damage. If damaged, repair ﬂ ue and ﬁ rebox before operating

heater.

WARNING: Any outside air ducts and/or ash dumps in the ﬁ replace shall be permanently closed at time of appliance installation.

WARNING: Seal any fresh air

vents or ash clean-out doors located on ﬂ oor or wall of ﬁ replace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ﬂ ue damper.

WARNING: Never install the

heater

•

in a bedroom or bathroom unless installed as a vented appliance

(see Page 12)

• in a recreational vehicle where curtains, furniture, clothing

• or other ﬂ ammable objects are less than 36" from front and 42" from top of heater; for side clearances see Figure 4, Page 10

• in high trafﬁ c areas

• in windy or drafty areas

CAUTION: This heater creates

warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning ﬂ uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneﬁ cial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, Page 6.

CHECK GAS TYPE

Use only the correct gas type (natural or propane/LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where you bought heater for proper type heater.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

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Page 10

INSTALLATION

Continued

INST ALLATION AND CLEARANCES (Vent-Free Operation Only)

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂ oor , ceiling and adjoining wall.

Minimum Fireplace Clearance to

Combustible Materials

Side Wall 16", Ceiling 42", Front 36"

Minimum Firebox Size

Height 17", Depth 14", Front Width 24",

Rear Width 20" (measured at 14" depth)

Carefully follow instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured ﬁ replace or certi- ﬁ ed vent-free ﬁ rebox.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from side of ﬁ replace cabinet

to any combustible material and wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3-1/2" from the wall. This combustible material must be 4" from the side of the ﬁ replace cabinet (see Figure 4).

NOTE: When installing your gas logs into

a manufactured firebox, follow firebox manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the ﬁ replace

opening to the ceiling should not be less than 42".

Maintain adequate clearances for accessibility for purposes of servicing and proper operation.

Example

NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney ﬂ ue damper open. If running heater with damper open, noncombustible material above ﬁ replace opening is not needed. Go to Installing Damper Clamp Acces- sory for Vented Operation, Page 12.

Minimum Noncombustible Material Clearances

If Not Using Mantel

NOTE: If using a mantel, proceed to If Using Mantel, Page 10. If not using a mantel, follow the information below.

You must have noncombustible material(s) above the ﬁ replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (for all models). See Figure 5 on Page 1 1 for minimum clearances.

If Using Mantel

Noncombustible

Material Distance

(A)

12" or more Noncombustible material Between 8" and

12"

Less than 8"

Requirements for Safe

Installation

okay. Install ﬁ replace hood

accessory (GA6050 - see

Accessories, Page 30).

Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate heater with ﬂ ue damper open.

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

Minimum clearance requirements include any projections such as shelves, window sills, mantels, etc. above the appliance.

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Page 11

INSTALLATION

Continued

MANTEL CLEARANCES

Heat Resistant Material

(A)

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

You must have noncombustible material(s) above the ﬁ replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up. See Figure 5 and 6 for minimum clearances.

IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney ﬂ ue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, Page 12.

Mantel Shelf

8" 14" 17" 20"

Distances to Underside of Mantel

Underside of Mantel Shelf

All minimum distances are in inches

Log Set All Models

Top of Fireplace Opening

Minimum Noncombustible Material

10"

2 1/2"

(A)

Minimum Noncombustible Material Height

Figure 6 - Minimum Mantel Clearances

Without Using Hood

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In addition to meeting noncombustible material clearances, you must also meet required clearances between ﬁ replace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

You must meet the minimum clearances between the mantel shelf and the top of the ﬁ replace opening as shown in Figure 6.

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7, Page 12 when using hood.

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

Notice: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the ﬂ ue damper open

• raise the mantel to an acceptable height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on ﬂ oor level, you

must maintain the minimum distance of 14" to combustibles (see Figure 8, Page

12).

B. If combustible materials are less than 14"

to ﬁ replace, you must install appliance at least 5" above the top surface of combustible ﬂ ooring including tile and carpet (see

Figure 9, Page 12).

Page 12

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18" 20"

2½"

10"

12"

Distances to Underside of Mantel

Hood (GA6050)

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

Continued

Figure 7 - Minimum Mantel Clearances

When Using Hood

1. The ﬁ replace does not meet the clear- ance to combustibles requirements for vent-free operation.

2. State or local codes do not permit ventfree operation.

3. You prefer vented operation.

If reasons number 1 or 2 apply to you, you must permanently open chimney ﬂ ue damper. You must install the damper clamp accessory (to order, see Accessories, Page 30). This will ensure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

See chart below for minimum permanent ﬂ ue opening you must provide. Attach damper clamp so the minimum permanent ﬂ ue open- ing will be maintained at all times.

14" Min.

Noncombustible Material

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Hearth

5" Min.

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

NOTE: When used as a vented heater, appliance must be installed only in a solid-fuel burning ﬁ replace with a working ﬂ ue and con- structed of noncombustible material.

Y ou may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

SuperiorFireplaces.us.com

Combustible Material

Chimney

Height

Minimum Permanent

Flue Opening

6' to 15' 39 sq. inches

15' to 30' 29 sq. inches

Area of Various Standard Round Flues

Diameter Area

5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches

Damper

Damper Clamp

Damper

Masonry Fireplace

Manufactured

Fireplace

Figure 10 - Attaching Damper

Damper

126842-01B12

Page 13

INSTALLATION

Continued

INSTALLING HEATER BASE ASSEMBLY

CAUTION: Do not remove the data plates from the grate assembly . The data plates contain important warranty and safety information.

W ARNING: Y ou must secure this heater to ﬁ replace ﬂ oor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a sunken ﬁ replace, special care is needed. You must raise the ﬁ replace ﬂ oor to allow access to heater control panel. This will ensure adequate air ﬂ ow and guard against sooting and controls being damaged. Raise ﬁ replace ﬂ oor with noncombus- tible material. Make sure material is secure.

gas hose to gas regulator of heater (see

Figure 11).

IMPORTANT: Hold gas regulator with

wrench when connecting ﬂ exible gas hose.

2. Locate masonry screws in hardware package.

3. Position heater base assembly in ﬁ replace.

4. Place log in proper position on heater base

(see Installing Logs, Page 16).

5. Center heater base and logs front-to-front and side-to-side in ﬁ replace.

6. Carefully remove log without moving heater base.

7. Mark screw locations through holes in mounting brackets (see Figure 12). If installing in a brick-bottom ﬁ replace, mark screw locations in mortar joint of bricks.

8. Remove heater base from ﬁ replace.

9. Drill holes at marked locations using 3/16" drill bit.

10. Attach base assembly to ﬁ replace ﬂ oor using two masonry screws (in hardware package) (see Figure 12).

Fitting

Heater Gas Regulator

CAUTION: Do not pick up

Flexible Gas Hose (if allowed by local codes)

heater base assembly by burners. This could damage heater. Only handle base assembly by grates.

IMPORTANT: Make sure heater burners are level. If heater is not level, heater will not work properly.

Installation Items Needed

• hardware package (provided with heater)

• approved ﬂ exible gas hose (if allowed by local codes)

sealant (resistant to propane/LP gas, not

• provided)

• electric drill with 3/16" drill bit

• ﬂ athead screwdriver

1. Apply pipe joint sealant lightly to male

threads of the ﬁ tting to be threaded into gas regulator. Connect approved ﬂ exible

126842-01B 13

SuperiorFireplaces.us.com

Figure 11 - Attaching Flexible Gas Hose

to Heater Gas Regulator

Masonry Screw

Mounting Bracket

Figure 11 - Attaching Base Assembly to

Fireplace Floor

Page 14

INSTALLATION

Continued

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualiﬁ ed ser- vice person must connect heater to gas supply. Follow all local codes.

CAUTION: Never connect propane/LP ﬁ replace directly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.

WARNING: Never connect natural gas ﬁ replace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve

• test gauge connection

• sediment trap

• tee joint

• pipe wrench For propane/LP gas, the installer must supply

an external regulator. An external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 1 1" and 14" of water.

If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with vent pointing down as shown in Figure 13. Pointing vent down protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see

Figure 14, Page 15). IMPORTANT: Install equipment shutoff valve

in an accessible location. Main gas valve is for turning on or shutting off gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to ﬁ replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP Supply Tank

External Regulator with Vent Pointing Down

Figure 13 - External Regulator With Vent

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Pointing Down

126842-01B14

Page 15

INSTALLATION

Continued

We recommend that you install sediment trap in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.

CAUTION: A void damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or ﬁ ttings.

Natural

From Gas Meter (5" W.C.** to

10.5" W.C. Pressure)

Propane/LP

From External Regulator (11" W.C.** to 14" W.C. Pressure

** Min. inlet pressure for purpose of input adjustment.

Tee Cap Pipe Joint Nipple

Sediment Trap

Figure 14 - Gas Connection

3" Min.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

Gas Regulator

Approved Flexible Gas Hose (if allowed by local codes)

CAUTION: For propane/LP units, make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, Page 14.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping. Pressures in excess of 1/2 psig (3.5 kPa) will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected ﬁ ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig- ure 15).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

Equipment Shutoff Valve

Open

WARNING: Never use an open ﬂ ame to check for a leak. Apply a noncorrosive leak detection ﬂ uid to all joints. Bubbles

Figure 15 - Equipment Shutoff Valve

Closed

forming show a leak. Correct all leaks at once.

126842-01B 15

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Page 16

INSTALLATION

Continued

3. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Propane/LP Supply Tank

Figure 16 - Checking Gas Joints

(Propane/LP Gas Only)

Equipment Shutoff Valve

Gas Meter

Figure 17 - Checking Gas Joints

(Natural Gas Only)

PRESSURE TESTING HEATER GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 15, Page 15).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operation Page 18). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, Page 19).

Equipment Shutoff Valve

Control Valve Location

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter, check to ensure that no ﬂ ame comes in contact with any log. With the heater set to High, check to see if ﬂ ames contact any log. If so, reposition log according to the log installation instructions in this manual. Flames contacting log will create soot.

MODELS LVS18-VO AND LVS24-VO

It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.

1. Place grate into square holes on heater base as shown in Figure 18.

2. Place front log on burner so that it sits between grate ﬁ ngers and burner (see

Figure 18).

The Front Log Should Be Centered Left To Right.

Front Log

Grate

Heater Base

Figure 18 - Installing Grate and Logs

SuperiorFireplaces.us.com

126842-01B16

Page 17

INSTALLATION

Continued

3. Place rear log on heater base behind the metal burner. The bottom of the rear log has recess areas on the left and right side for the base to set into. Pull the rear log forward until it touches the front log (see

Figure 18, Page 16).

4. Place the left crossover log as shown in Figure 19. The bottom of the log is marked with a “L” for left. Match round peg on left side of top of rear log with round hole in bottom of left crossover. Match square peg on left side of top of front log with square hole in bottom of left crossover log.

Left Crossover Log

Center Crossover Log

Figure 20 - Installing Center Crossover Log

Right Crossover Log

Figure 19 - Installing Left Crossover Log

5. Place the center crossover log as shown in Figure 20. The bottom of the log is marked with a “C” for center. Match square peg on center of rear log with square hole in bottom of center crossover. Match round peg on center of front log with round hole in bottom of center crossover log.

6. Place the right crossover log as shown in Figure 21. The bottom of the log is marked with a “R” for right. Match square peg on right side of rear log with square hole in bottom of right crossover. Match round peg on right side of front log with round hole in bottom of right crossover log.

7. Add volcanic stone around base of heater if desired. Do not place any volcanic stone on logs or burner.

126842-01B 17

SuperiorFireplaces.us.com

Figure 21 - Installing Left Crossover Log

Page 18

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

W ARNING: If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions exactly .

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualiﬁ ed service technician or gas supplier. Force or attempted repair may result in a ﬁ re or explosion.

Do not use this appliance if any part has

been under water. Immediately call a qualiﬁ ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING:

• If ﬁ replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.

NOTICE: During initial operation of new heater , burning logs will give off a paper-burning smell. Orange ﬂ ame will also be pres- ent. Open damper or window to vent smell. This will only last a few hours.

NOTE: Homeowners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full ﬂ ames of the HI heat setting but will ﬁ nd the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

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126842-01B18

Page 19

OPERATION

Continued

1. STOP! Read the safety information in column 1.

2. Make sure equipment shutoff valve is fully open.

3. Press in and turn control knob clockwise

to the OFF position.

4. Wait ﬁ ve (5) minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas, STOP! Follow “B” in the safety information, Page 18. If you don’t smell gas, go to the next step.

5. Press in control knob and turn counterclockwise

to the PILOT position. The igniter will spark once. Keep control knob pressed in for 5 seconds. If control knob does not pop up when released, contact a qualiﬁ ed service person or gas supplier for repairs.

NOTE: You may be running this heater for

the ﬁ rst time after hooking up to gas sup- ply . If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6. Turn control knob clockwise

to OFF position. Press in control knob and turn counterclockwise

to PILOT position. This will light pilot. Pilot is attached to rear of burner. If needed, repeat this process until pilot lights.

NOTE: If pilot does not stay lit, contact a

qualiﬁ ed service person or gas supplier for repairs. Until repairs are made, light pilot with match. T o light pilot with match, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

NOTE: If pilot goes out, repeat steps 3

through 7.

• If control knob does not pop out when

released, contact a qualified service person or gas supplier for repairs.

8. Slightly press and turn control knob counterclockwise

to desired heating level. The burner should light. Set control knob to HI or LO.

PILOT

OFF

Control Knob

Figure 22 - Control Knob and Igniter

Button Location

126842-01B 19

SuperiorFireplaces.us.com

WARNING: Do not operate heater between PILOT and HIGH positions.

9. T o leave pilot lit and shut off burners only , turn control knob clockwise

to the

PILOT position.

Thermocouple

Igniter Electrode

Pilot Burner

Figure 23 - Pilot

VARIABLE CONTROL

OPERATION

The variable control valve can be set to high or low, by simply turning the control knob until that setting is attained. Even the lowest setting provides realistic, dancing yellow ﬂ ames. Selecting higher settings produces greater heat output. This results in increased heating comfort.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Press in and turn control knob clockwise to the OFF position.

2. Close equipment shutoff valve (see Fig-

ure 15, Page 15).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting

Instructions, Page 19.

2. Depress control knob and light pilot

with match.

3. Keep control knob pressed in for 30 sec-

onds after lighting pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, Page 19.

Page 20

INSPECTING BURNERS

Check pilot ﬂ ame pattern and burner ﬂ ame patterns often.

PILOT FLAME PATTERN

Figure 24 shows a correct pilot ﬂ ame pattern. Figure 25 shows an incorrect pilot ﬂ ame pat-

tern. The incorrect pilot ﬂ ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot ﬂ ame pattern is incorrect, as shown in Figure 25

• turn heater off (see To Turn Off Gas to Ap-

pliance, Page 19)

• see Troubleshooting, Page 22 NOTE: The pilot ﬂ ame on natural gas units will

have a slight curve, but ﬂ ame should be blue and have no yellow or orange color.

Pilot Burner

Thermocouple

Figure 24 - Correct Pilot Flame Pattern

Thermocouple

Pilot Burner

Figure 25 - Incorrect Pilot Flame Pattern

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the ﬁ tting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary . Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner ﬂ ame holes with the heater running. All slotted burner ﬂ ame holes should be open with yellow ﬂ ame pres- ent. All round burner ﬂ ame holes should be open with a small blue ﬂ ame present. Some burner ﬂ ame holes may become blocked by debris or rust, with no ﬂ ame present. If so, turn off heater and let cool. Remove blockage, blocked burner ﬂ ame holes will create soot.

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualiﬁ ed service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

SuperiorFireplaces.us.com

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

ODS/PILOT AND BURNER

Use a vacuum cleaner or small, soft bristled brush to clean.

BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂ ame. Keep these holes clear of dust, dirt and lint. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualiﬁ ed service person.

126842-01B20

Page 21

CLEANING AND MAINTENANCE

Continued

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet holes on oriﬁ ce holder for dust and dirt

(see Figure 26).

3. Blow air through the ports/slots and holes in the burner.

4. Check oriﬁ ce holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

Burner Tube

Oriﬁ ce Holder (May Be Brass or Aluminum Depending on Model)

5. Blow air into the primary air holes on the oriﬁ ce holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. A yellow tip on the pilot ﬂ ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2" from where the pilot ﬂ ame comes out of the pilot assembly (see Figure 27). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Pilot Assembly

Pilot Air Inlet Hole

Figure 27 - Pilot Inlet Air Hole

Primary Air Inlet Holes

Figure 26 - Oriﬁ ce Holder On Outlet

Burner Tube

126842-01B 21

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Page 22

TROUBLESHOOTING

W ARNING: Turn off heater and let cool before servicing. Only a

qualiﬁ ed service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

When control knob is pressed in and turned to PILOT , there is not spark at ODS/pilot

When control knob is pressed in and turned to PILOT , there is spark at ODS/pilot but no ignition

1. Igniter electrode not connected to igniter cable

2. Igniter cable pinched or wet

3. Broken igniter cable

4. Bad piezo igniter

5. Igniter electrode broken

6. Igniter electrode positioned wrong

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Reconnect igniter cable

2. Free igniter cable if pinched by any metal or tubing. Keep igniter cable dry

3. Replace valve

4. Replace valve

5. Replace pilot

6. Reposition igniter electrode

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance, Page 20) or re-

place ODS/pilot assembly

7. Replace gas regulator

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126842-01B22

Page 23

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

ODS/pilot lights but ﬂ ame goes out when control knob is released

Burner does not light after ODS/pilot is lit

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot ﬂ ame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

1. Burner oriﬁ ce clogged

2. Inlet gas pressure is too low

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local natural or propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance, Page 20) or re-

place ODS/pilot assembly

5. Hand tighten until snug, then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

1. Clean burner (see Clean-

ing and Maintenance,

Page 20) or replace burner oriﬁ ce

2. Contact local natural or propane/LP gas company

Delayed ignition of burner 1. Manifold pressure is too

low

2. Burner oriﬁ ce clogged

Burner backfiring during combustion

1. Burner oriﬁ ce is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Contact local natural or propane/LP gas company

2. Clean burner (see Clean-

ing and Maintenance,

Page 20) or replace burner oriﬁ ce

1. Clean burner (see Clean-

ing and Maintenance,

Page 20) or replace burner oriﬁ ce

2. Replace damaged burner

3. Replace gas regulator

126842-01B 23

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Page 24

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise when burner is lit

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and log curing

1. Not enough combustion/ ventilation air

1. Turning control knob to HI position when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner oriﬁ ce

1. Check burner for dirt and debris. If found, clean burner (see Cleaning and

Maintenance, Page 20)

2. Replace gas regulator

3. Problem will stop after a few hours of operation

1. Refer to Air for Combus- tion and Ventilation requirements (Page 6)

1. Turn control knob to LO position and let warm up for a minute

2. Operate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see

Page 10)

4. Clean burner (see Cleaning and Maintenance,

Page 20) or replace burn- er oriﬁ ce

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces a clicking/ ticking noise just after burner is lit or shut off

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into a white powder residue

1. Metal expanding while heating or contracting while cooling

1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products

1. This is normal with most heaters. If noise is excessive, contact qualiﬁ ed ser- vice person

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126842-01B24

Page 25

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

Gas odor during combustion 1. Foreign matter between

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)

2. Low fuel supply (propane/ LP only)

3. Gas leak. See Warning

statement above

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning

statement above

2. Control valve defective

control valve and burner

2. Gas leak. See Warning

statement above

Open window and ventilate room. Stop using odor causing products while heater is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see Checking Gas

Connections, Page 15)

1. Open window and/or door for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance, Page 20)

1. Locate and correct all leaks

(see Checking Gas Connections, Page 15)

2. Replace control valve

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks

(see Checking Gas Connections, Page 15)

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PARTS

VARIABLE MANUALLY-CONTROLLED BURNER SYSTEMS VS1824NM AND VS1824PM

CAT. NO. MODEL

F0069 VS1824NM F0070 VS1824PM

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this heater may result in property damage or personal injury.

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PARTS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 29 of this manual.

KEY

NO. PART NO. DESCRIPTION QTY.

1 ** Log Base • • 1 2 J5536 Cast Iron Grate • • 1 3 J5523 Pilot Bracket • • 1 4 J5963 Single Yellow Flame Burner • • 1 5 J5529 ODS Pilot, NG • 1

J5527 ODS Pilot, LP • 1 6 J5521 Regulator Bracket • • 1 7 J3652 Gas Regulator, NG • 1

J3653 Gas Regulator, LP • 1 8 J5768 Manual Valve with Igniter, NG • 1

J5769 Manual Valve with Igniter, LP • 1 9 J5767 Manual Valve Outlet Tube • • 1

10 J5770 Natural Gas Plate • 1 11 J4015 Oriﬁ ce 0.099 • 1

J4016 Oriﬁ ce 0.057 • 1

12 J3579 Control Knob • • 1 13 J3634 Pilot Tube • • 1 14 J1958 HWH AB 8-18 x 0.38 Screw • • 1 15 F3327 HWH AB 10-16 x 0.38 Screw • • 8 16 J3573 HWH AB 6-20 x 0.25 Screw • • 2

PARTS AVAILABLE — NOT SHOWN

J3658 Warning Plate • • 1

J3688

Lighting Instructions Plate J3662 Caution Decal • • 1 J3719 Control Position Decal • • 1 J3689 Hardware Kit • • 1 80L42 Volcanic stone • • 1

** Not a ﬁ eld replaceable part.

VS1824NM

VS1824PM

•• 1

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LVS18-VO AND LVS24-VO LOGS

PARTS

(24" Models)

(18" Models)

KEY

NO. PART NO. DESCRIPTION QTY.

LVS18-VO

LVS24-VO

1 F3329 Front Log • 1

J6081 Front Log • 1

2 J6080 Rear Log • 1

F3333 Rear Log • 1

3 F3330 Left Crossover Log • 1

F3334 Left Crossover Log • 1

4 F3331 Center Crossover Log • 1

F3335 Center Crossover Log • 1

5 F3332 Right Crossover Log • 1

F3336 Right Crossover Log • 1

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Page 29

SPECIFICATIONS

Models VS1824PM

• Rating (Variable): 16,000/23,000 Btu/Hr

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8.0" W.C.

• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum 11"* W.C.

• Shipping Weight: 27 lbs. *For purpose of input adjustment

REPLACEMENT PARTS

See Pages 26-28 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

NEVER USE SUBSTITUTE MATERIALS. USE OF NON-APPROVED PARTS CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS.

Models VS1824NM

• Rating (Variable): 16,000/26,000 Btu/Hr

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8.0" W.C.

• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum 11"* W.C.

• Shipping Weight: 27 lbs.

When ordering repair parts, always give the following information:

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance. If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• appliance will not produce speciﬁ ed heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at SuperiorFireplaces.us.com.

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ACCESSORIES

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at SuperiorFireplaces.us.com for referral information. You can also write to the address listed on the back page of this manual.

Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.

FIREPLACE HOOD, BLACK

Cat. No. F1764, Model GA6050 For all models. Helps deﬂ ect heat away from

mantel or wall above ﬁ replace. Fits openings 28" to 48" wide.

VOLCANIC STONE

Cat. No. 80L42, Model FDVS For all models. Order when additional volca-

nic stone is desired.

FLOOR MEDIA KIT

Cat. No. F1762, Model FM100 For all models. Includes volcanic stone,

burner embers, and burner cinders

DECORATIVE ASH BED / CONTROL COVER KIT (SIX PACK)

Cat. No. F1759, Model CDABKA-6

DECORATIVE ASH BED / CONTROL COVER KIT

Cat. No. F0246, Model CDABKA

Damper Clamp

Damper

DAMPER CLAMP

(Required in vented applications) Cat. No. F1760, Model GA6080 For all models. Per ma nent ly opens chim ney

ﬂ ue damper for vent ed operation. This is included with all models.

GAS APPLIANCE INSTALLATION KIT

Cat. No. F0249, Model CIKA

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ACCESSORIES

Continued

LOG SCRAPS / FLOOR MEDIA KIT-1

Cat. No. F0250, Model VTA-LS5-1

WALL-MOUNT THERMOST A T SWITCH

Cat. No. F2040, Model GWMT1 For all models. The desired comfort setting

can be selected on the wall thermostat and the log heater will automatically cycle from pilot to the heat setting selected. Includes thermostat assembly, 25' of wire and two mounting screws.

LOG SCRAPS / FLOOR MEDIA KIT-2

Cat. No. F0251, Model VTA-LS5-2

WALL-MOUNT ON/OFF SWITCH

Cat. No. F0245, Model GWMS2 For all models. Allows the gas log heater to

be turned on and off with a wall switch.

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NOTES

______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

Page 33

NOTES

Page 34

NOTES

Page 35

Innovative Hearth Products

Superior

Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. A, 10/2015

Innovative Hearth Products 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Page 36

SuperiorFireplaces.us.com

Record the following important information about your appliance:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

IHP reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P126842-01

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Superior Fireplaces VS1824NM, VS1824PM, LVS18VO, LVS24VO Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual