INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Improper adjustment, alteration, service, maintenance, or installation of this
heater or its controls can cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual
provided with this heater.
WARNING: This appliance is for
installation only in a solid-fuel burning masonry or UL127 factory-built
replace or in a listed ventless rebox enclosure. It is design-certied
for these installations in accordance
with ANSI Z21.11.2. Exception:
DO NOT install this appliance in a
factory-built replace that includes
instructions stating it has not been
tested or should not be used with
unvented gas logs.
WARNING: Vent-free products are
prohibited for bedroom and bathroom
installation in the Commonwealth of
Massachusetts.
WARNING:
This product
can expose you to chemicals
including Carbon Black, which is
known to the State of California
to cause cancer, and Carbon
Monoxide, which is known to
the State of California to cause
birth defects or other reproductive harm. For more information
go to www.P65Warnings.ca.gov
WARNING: This is an unvented
gas-red heater. It uses air (oxygen)
from the room in which it is installed.
Provisions for adequate combustion
and ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on Page 6 of
this manual.
This appliance may be installed in an
aftermarket,* permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with
the type of gas indicated on the
rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
DANGER: Carbon monoxide
poisoning may lead to death!
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126829-01C2
Page 3
SAFETY
Continued
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be
working properly. Get fresh air at once! Have
replace serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart
or lung disease or anemia, those under the
inuence of alcohol and those at high altitudes.
Natural and Propane/LP gases are odorless.
An odor-making agent is added to these gases.
The odor helps you detect a gas leak. How-
ever, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
WARNING: Any change to
this heater or its controls can be
dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not
approved for use with this heater.
WARNING: Do not place log
scraps or volcanic stone on burner.
Due to high temperatures, the appliance should be located out of
trafc and away from furniture and
draperies.
Do not place clothing or other ammable material on or near the appliance. Never place any objects on
the heater.
Heater base assembly becomes very
hot when running heater. Children
and adults should be alerted to the
hazard of high surface temperature
and should stay away to avoid
burns or clothing ignition. Heater
will remain hot for a time after shutdown. Allow surface to cool before
touching.
Young children should be carefully
supervised when they are in the same
room with the appliance. When using the hand-held remote accessory,
keep selector switch in the OFF position to prevent children from turning
on burners with remote.
You must operate this heater with
the replace screen and hood in
place. Make sure replace screen
and hood are in place before running
heater. The replace screen shall
have openings for introduction of
combustion air.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
Keep the appliance area clear and
free from combustible materials,
gasoline and other ammable vapors
and liquids.
create drafts that alter burner ame
patterns. Altered burner patterns can
cause sooting.
Solid-fuels shall not be burned in a
replace in which an unvented room
heater is installed.
126829-01C3
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Page 4
SAFETY
Continued
Installation and repair should be
done by a qualied service person.
The appliance should be inspected
before use and at least annually by
a professional service person. More
frequent cleaning may be required
due to excessive lint from carpeting,
bedding material, etc. It is imperative
that control compartments, burners,
and circulating air passageways of
the appliance be kept clean.
1. WARNING: This appliance is only for
use with the type of gas indicated on
the rating plate. This appliance is not
convertible for use with other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bed-
room or bathroom, unless installed as a
vented appliance. See Installing Damper
Clamp Accessory for Vented Operation,
Page 12. This gas log set may not be installed as a vented appliance in a bedroom
or bathroom in the Commonwealth of Massachusetts.
5. Before installing in a solid fuel burning replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.
6. Do not burn solid-fuel in a masonry or
UL127 factory-built replace in which a
vent-free room heater is installed.
7. If replace has glass doors, never operate
this heater with glass doors closed. Any
SuperiorFireplaces.us.com
glass doors shall be fully opened when the
appliance is in operation. If you operate
heater with doors closed, heat buildup
inside replace will cause glass to burst.
Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
Page 27.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ventilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,
Page 6. If heater keeps shutting off, see
Troubleshooting, Page 29.
11. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this heater to cook food or burn
paper or other objects.
13. Do not use heater if any part has been exposed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
14. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
15. Turn heater off and let cool before servic-
ing, installing or repairing. Make sure the
selector switch is in the OFF position. Only
a qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the
OFF position when you are away from
home for long periods of time.
17. Remote-ready heaters must not be connected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do not
use propane/LP fuel tank of less than 100
lb. capacity (propane/LP units only).
20. Provide adequate clearances around air
openings.
126829-01C4
Page 5
PRODUCT IDENTIFICATION
Left Side
Front
Log Set
Igniter
Base Assembly
Figure 1 - Product Identication
LOCAL CODES
Install and use appliance with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas
Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th oor
National Fire Protection Association, Inc.
New York, NY 10036
1 Batterymarch Park
Quincy, MA 02169-7471
UNPACKING
1. Remove logs and appliance base assembly from carton(s).
Rear Burner
Right Side
Flame Adjustment
Knob
Control
Knob
NOTE: Do not pick up appliance base as-
sembly by burners. This could damage the
appliance. Always handle base assembly
by grate.
2. Remove all protective packaging applied
to logs and appliance for shipment.
3. Check appliance for any shipping dam-
age. If appliance is damaged, promptly
inform dealer where you purchased the
appliance.
CAUTION: Do not remove
the data plates from the grate
assembly. The data plates
contain important warranty
and safety information.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by a plumber or gas tter licensed in the Commonwealth of Massachusetts.
• The exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are
installed.
Seller of unvented propane or natural gas-red supplemental room heaters shall provide
to each purchaser a copy of 527 CMR 30 upon sale of the unit.
126829-01C5
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Page 6
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or
up a chimney. Heat is generated by both realistic
ames and glowing coals. This heater is designed for vent-free operation with ue damper
closed. It has been tested and approved to ANSI
Z21.11.2 standard for unvented heaters. State
and local codes in some areas prohibit the use
of vent-free heaters. This heater may also be
operated as a vented decorative (ANSI Z21.60)
product by opening the ue damper.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not
be installed in a room or space unless the required volume of indoor
combustion air is provided by the
method described in the National
Fuel Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas Code,
or applicable local codes. Read the
following instructions to ensure
proper fresh air for this and other fuelburning appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Homeowners apply
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, homeowners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, some replaces, clothes dryers
and some fuel-burning appliances draw air
from the house to operate. You must provide
adequate fresh air for these appliances. This
will ensure proper venting of vented fuelburning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
SuperiorFireplaces.us.com
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
ELECTRONIC IGNITION SYSTEM
This heater has an electronic igniter to light
heater fuel supply.
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on Pages 6-8 will help you
classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all three criteria above,
you must provide additional fresh air. See
Ventilation Air From Outdoors, Page 8.
If your home does not meet all three
criteria above, proceed to Determining
Fresh-Air Flow For Heater Location, below.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA54 allows two methods for determining
whether the space in which the heater is being
-11
kg per pa-sec-m2) or
126829-01C6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
installed is conned or unconned space. The
standard method denes a conned space as
a space whose volume is less than 50 cubic
feet per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space and an unconned space as
a space whose volume is not less than 50
cubic feet per 1,000 Btu/hr (4.8 m3 per kw) of
the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the unconned space.
Where the air inltration rate of a structure is
known, the Known Air Inltration Rate Method
may be used. Follow The National Fuel Gas
Code, ANSI Z223.1/NFPA 54 to use this
method to determine if the space is conned
or unconned.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space Using the Standard
Method
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x
20 = 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
Gas water heater __________ Btu/HrVent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr
4.
Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_______ Btu/Hr (maximum can support)
_______ Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
73,000 Btu/Hr (actual amount of
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, Page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, Page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the maxi-
mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional
fresh air ventilation.
space can support)
Btu/Hr used)
40,000
33,000
73,000
126829-01C7
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Page 8
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
WARNING: If the area in
which the heater may be operated does not meet the required
volume for indoor combustion
air, combustion and ventilation
air shall be provided by one of
the methods described in the
National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International Fuel Gas Code, or applicable
local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Figure 3 - Ventilation Air from Outdoors
Figure 2 - Ventilation Air from Inside
Building
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126829-01C8
Page 9
INSTALLATION
NOTICE: This appliance is intended for supplemental heating. Use this heater along with
your primary heating system. Do
not install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
NOTICE: State or local codes
may only allow operation of this
appliance in a vented conguration. Check your state or local
codes.
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney and
rebox ue for damage. If damaged, repair ue and rebox
before operating heater.
WARNING: Any outside air
ducts and/or ash dumps in the
replace shall be permanently
closed at time of appliance installation.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of replace. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see Page 12
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable
objects are less than 36"
from the front and 42" from
top heater, For side clearances see Figure 4 Page 10
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-tion, Page 6.
126829-01C9
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Page 10
INSTALLATION
Continued
CHECK GAS TYPE
Use the correct type of gas (natural or propane/
Use the correct type of gas (natural or propane/
LP). If your gas supply is not the correct gas
type, do not install appliance. Call the dealer
where you purchased the appliance for proper
type appliance.
WARNING: Do not allow fans
to blow directly into the rebox.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.
Minimum Fireplace Clearance to
Combustible Materials
Side Wall 16", Ceiling 42", Floor 5",
LOG SIZING REQUIREMENTS
Log Set
Model
No.
LBG18SM17"13.5"20"14"
LBG24SM17"13.5"26"18"
LBG30SM21''13.5''32''22''
LBG36SM21''13.5''38''27.5''
LBG18BM17''14.5''26''20''
LBG24BM17''14.5''29''22''
LBG30BM21''14.5''32''22''
Front 36"
Minimum Firebox Size
Height Depth
Front
Width
Rear*
Width
Carefully follow these instructions. This will
ensure safe installation into a masonry,
UL127-listed manufactured replace or listed
vent-free rebox.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3-1/2" from the wall. This combustible material must be 4" from the side
of the replace cabinet (see Figure 4).
NOTE: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 42".
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, Page 12.
Maintain adequate clearances for accessibility for purposes of
servicing and proper operation.
Example
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
SuperiorFireplaces.us.com
*
Combustible to Wall
126829-01C10
Page 11
INSTALLATION
Heat Resistant
Material
(A)
Minimum
Noncombustible
Material
Minimum
Noncombustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
12"
8"
(A)
18"
14"
20"
17"
22"
19"
24"
20"
All minimum
distances are
in inches
Log Set
24"/30"/36"
Models
18" Model
2 1/2"
6"
8"
10"
Mantel Shelf
Continued
MINIMUM NONCOMBUSTIBLE
MATERIAL CLEARANCES
If Not Using Mantel
NOTE: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow the information on this page.
You must have noncombustible material(s)
above the replace opening. Noncombustible materials (such as slate, marble, tile,
etc.) must be at least 1/2" thick. With sheet
metal, you must have noncombustible material behind it. Noncombustible material
must extend at least 8" up (for all models). If
noncombustible material is less than 12", you
must install the replace hood accessory (24",
30" and 36" Models Only). See Figure 5 for
minimum clearances.
Noncombustible
Material
Distance (A)
1
2" or moreNoncombustible material
Between 8" and 12"
Less than 8"
Requirements for Safe
Installation
OK.
24", 30" or 36" Models:
Install replace hood accessory (GA6050 - see
Accessories, Page 34).
18" Model: Noncombustible material OK.
Noncombustible material
must be extended to at
least 8". See Between
8" and 12", above. If you
cannot extend material,
you must operate heater
with ue damper open.
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install
the replace hood accessory (24", 30" and
36" Models Only). Even if noncombustible
material is more than 12", you may need the
hood accessory to deect heat away from
your mantel shelf. See Figures 5 and 6 and
Figure 7, Page 12, for minimum clearances.
IMPORTANT: If you cannot meet these
minimum clearances, you must operate
heater with chimney ue damper open. Go
to Installing Damper Clamp Accessory for
Vented Operation, Page 12.
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Figure 5 - Heat Resistant Material (Slate,
Minimum clearance requirements include any projections such
as shelves, window sills, mantels, etc. above the appliance.
126829-01C11
SuperiorFireplaces.us.com
Marble, Tile, etc.) Above Fireplace
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Page 12
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18"
All minimum
distances are
in inches
Log Sets
18", 24",
30" & 36"
Models
20"
2
1
/2
"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050 or
GA6053)
Top of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
14"
Min.
Combustible
Material
Noncombustible Material
Hearth
5"
Min.
Combustible
Material
INSTALLATION
Continued
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, Page 11,
are not met, you must have a hood. When using
a hood there are still certain minimum mantel
clearances required. Follow minimum clearances shown in Figure 7, when using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
Notice: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with
the ue damper open
• raise the mantel to an acceptable height
• remove the mantel
Figure 7 - Minimum Mantel Clearances
When Using Hood
SuperiorFireplaces.us.com
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the replace, you must install appliance at least 5" above the top surface
of combustible ooring including tile and
carpet (see Figure 9).
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
NOTE: When used as a vented heater, appliance must be installed only in a solid-fuel
burning replace with a working ue and constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts requires the damper be permanently removed
or welded in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
126829-01C12
Page 13
INSTALLATION
Continued
1. The replace does not meet the clearance
to combustibles requirements for ventfree operation.
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
If reasons number 1 or 2 apply to you, you
must permanently open chimney ue damper.
You must install the damper clamp accessory
(to order, see Accessories, Page 34). This
will ensure vented operation (see Figure 10).
The damper clamp will keep damper open.
Installation instructions are included with
clamp accessory.
See chart below for minimum permanent ue
opening you must provide. Attach damper
clamp so the minimum permanent ue opening will be maintained at all times.
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to heater control panel. This
will ensure adequate air ow
and guard against sooting and
controls being damaged. Raise
replace oor with noncombustible material. Make sure material
is secure.
CAUTION: Do not pick up
heater base assembly by burners. This could damage heater.
Only handle base assembly by
grates.
Damper
Clamp
Damper
Damper
Clamp
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
126829-01C13
Manufactured Fireplace
Damper
SuperiorFireplaces.us.com
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not
work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings (if
allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16” masonry drill bit
NOTE: Install optional Receiver and HandHeld Remote Control Kit (see Accessories,
Page 34) before installing gas log heater. See
installation instructions included with the kit.
Page 14
INSTALLATION
Continued
1. Apply pipe joint sealant lightly to male
threads of gas tting (provided). Connect
approved exible gas hose to inlet side of
gas control (see Figure 11).
IMPORTANT: Hold gas regulator with
wrench when connecting flexible gas
hose.
2. Position heater base assembly in
fireplace.
3. Mark screw locations through holes in
front panel of base (see Figure 12). If
installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
4. Remove heater base from replace.
5. Drill holes at marked locations using 3/16"
drill bit.
6. Attach base, through holes in front panel
of base, to replace oor using masonry
screws provided in hardware package
(see Figure 12).
7. Connect to gas supply. See Connecting
To Gas Supply.
Gas Control
Flexible Gas Hose
(if allowed by local
codes)
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
heater requires an external regu-
lator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
Figure 11 - Attaching Flexible Gas Hose
to Heater Gas Regulator
Masonry
Screw
Figure 12 - Attaching Base to Fireplace
Floor
SuperiorFireplaces.us.com
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas connector (if allowed by local codes)
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test
gauge connection. Purchase the optional
equipment shutoff valve from your dealer.
126829-01C14
Page 15
INSTALLATION
Continued
For propane/LP units, the installer must supply
an external regulator. The external regulator
will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11"
and 14" of water. If you do not reduce incoming
gas pressure, heater regulator damage could
occur. Install external regulator with the vent
pointing down as shown in Figure 13. Point-
ing the vent down protects it from freezing
rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Propane/LP
Supply Tank
Figure 13 - External Regulator With Vent
Pointing Down
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
126829-01C15
External
Regulator
with Vent
Pointing
Down
SuperiorFireplaces.us.com
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
3" Minimum
Pipe Cap Tee
Gas
Control
Figure 14 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
**Minimum inlet pressure for purpose of input
adjustment.
Nipple Joint
Sediment Trap
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
Pressure)
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 14.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting
it to gas piping and/or ttings.
W.C.
Page 16
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been installed
between propane/LP supply
and heater. See guidelines under Connecting to Gas Supply,
Page 14.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5 kPa) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig-
ure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16 or 17).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 15 - Equipment Shutoff Valve
Propane/LP
Supply Tank
Figure 16 - Checking Gas Joints
(Propane/LP Only)
Equipment Shutoff Valve
Gas Meter
Control Valve Location
Figure 17 - Checking Gas Joints (Natural
Gas Only)
Open
Closed
Equipment
Shutoff Valve
Control Valve
Location
SuperiorFireplaces.us.com
126829-01C16
Page 17
INSTALLATION
Continued
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Fig-
ure 15, Page 16).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to gas valve (see Figure 16 or 17).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, Page 24 depending on your model). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, Page 25, depending on your
model).
INSTALLING LOGS
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
BGE Series Burner System -
Log Compatibility Chart
Burner Sys-
tem Models
BGE18NR,
BGE18PR
BGE2436NR,
BGE2436PR
Fiber Log
Models
LBG18SMLBG18BM
LBG24SM
LBG30SM
LBG36SM
Concrete
Log Models
LBG24BM
LBG30BM
Log Support Brackets
If installing a LBG36SM, attach log support
brackets before installing logs. These brack-
ets are provided with the BG(E)2436 series
burner systems.
1. Install left bracket to left side of chassis
using 2 screws provided (see Figure 18).
2. Install right bracket to right front of chassis
using 2 screws provided (see Figure 18).
This bracket will also be used as remote
control bracket if remote is installed.
Chassis
Left Log
Support
Bracket
Right Log
Support
Right Front of Chassis
Figure 18 - Installing Log Support
Brackets
Bracket
INSTALLING SWITCH
A AUTO/OFF/ON switch and wire assembly is
supplied with this burner system. This switch
needs to be used only if remote or wall switch
is not being used. Place the wire assembly
and switch into the switch log. Remove the
jumper wire from the control valve and then
connect the wires to the valve from the switch
assembly as shown in Figure 19.
To OFF Terminal
on Switch
To AUTO
Control Valve
Figure 19 - Connecting Wires
126829-01C17
SuperiorFireplaces.us.com
Terminal
on Switch
Page 18
INSTALLATION
Continued
FIBER LOG MODELS
LBG(18,24,30,36)SM
NOTE: Your appliance may vary from model
shown but log placement will be the same.
1. Place bottom log in center of the base
assembly as shown in Figure 21. The
log must sit at on the black metal sheet
and behind the left metal tab as shown in
Figure 20.
5. Place middle right log over front right and
bottom logs as shown in Figure 22. Be
sure hole in middle right log seats over
pin in bottom log.
6. Place middle left log over front left and
bottom logs as show in Figure 22. Be
sure hole in middle left log seats over pin
in front left log.
Ramp
Metal Tab
Figure 20 - Installing Log Set
2. Rest rear log in back corner sections of
base assembly as shown in Figure 21.
Make sure log is completely vertical and
not leaning in toward burner where ame
will touch the log.
3. Position front right log against right side
of grate prongs (see Figure 21).
4. Position front left log against left side of
grate prongs (see Figure 21).
Front Left
Log
Log
Rear Log
Middle
Left Log
Pin on Front
Left Log
Figure 22 - Installing Log Sets
7. For LTF36SM, the front right and left
logs are longer and are supported with
brackets on each end
Place left and right small front logs under
left bracket and beside right bracket.
Left Small
Front Log
Bracket
Middle Right Log
Bottom
Log
(see Figure 23)
.
Grate
Prongs
Bottom Log
Base Assembly
Figure 21 - Installing Log Set
Left Control
Cover Log
Front
Right Log
SuperiorFireplaces.us.com
Right Control
Cover Log
Figure 23 - Installing LBG36SM Model
Bracket
Right Small Front Log
Control Cover Logs
126829-01C18
Page 19
INSTALLATION
Continued
8. For LBG36SM, position left and right
control cover logs as shown in Figure
24. These may be placed as desired to
hide controls.
LBG(18,24,30)SM MODELS
Screw
Air Shield
Figure 25 - Removing Air Shield
LBG36SM MODELS
Figure 24 - Correct Log Placement
CONCRETE LOG MODELS LBG
(18,24,30) BM
NOTE: Your appliance may vary from model
shown but log placement will be the same.
1. Before placing any logs on the chassis you
will need to remove the Air Shield located
on the left side near the rear burner as
shown in Figure 25. The Air Shield is held
in place with one screw, remove the Air
Shield and place the screw back into the
hole in the chassis. Place the Air Shield
with your owner's manual and keep.
2. Place ber ramp log in center of chassis
as shown in Figure 26. The ber ramp
log can be identied by the shape and
much lighter weight when compared to
the other logs. The log must sit at on the
black sheet metal and behind the left metal
tab as shown. Make sure the side marked
''BOTTOM'' is setting down.
Ramp Log
Metal
Tab
Figure 26 - Installing Fiber Ramp Log
3. Place front left (18" D-064, 24" D-057 & 30"
D-038) and front right (18" D-065, 24" D-058
& 30" D-039) logs as shown in Figure 27.
Right Front Log
Left Front
Log
Figure 27 - Installing Left/Right Front Logs
126829-01C19
SuperiorFireplaces.us.com
Page 20
INSTALLATION
Continued
4. Place left ember bed log (18" D-073, 24"
& 30" D-048) as shown in Figure 28. The
log has groove on one side that sets on the
ember bed pan. The back side of this log
needs to rest against the front of the base
assembly. Make sure the ame from the
ember pan does not touch the ember bed
log.
Left Ember
Bed Log
Figure 28 - Installing Left Ember Bed Log
5. The right ember bed log 24" & 30'' (D-
047) has a hole in the log that sets on
the grate nger and the other end rest on
the replace oor, place log as shown in
Figure 29. The right ember bed logs for
18" (D-072) has a groove on the side that
sets on the ember bed pan and the back
of the log needs to rest against the front
of the base. Make sure the ame from the
ember pan does not touch the ember bed
log. The back side of this log needs to rest
against the front of the base assembly,
make sure the ame from the ember pan
does not touch the ember bed log.
6. The left middle log (18" D-066, 24" & 30"
D-040) has a groove on the bottom to sit
on the chassis and has to sit on the tab on
the back of the left front log as shown in
Figure 30.
Left Middle
Log
Figure 30 - Installing Left Middle Log
7. The right middle log (18" D-067, 24" & 30"
D-041) has a groove on the bottom to sit on
the chassis and has to sit on the tab on the
back of the right front. The right middle log
should have a recess area that ts around
the ramp log as shown in Figure 31.
Right Middle
Log
Right Ember
Bed Log
Hole
Underneath
Grate Prong
Figure 29 - Installing Right Ember Bed Log
SuperiorFireplaces.us.com
Figure 31 - Installing Right Middle Log
126829-01C20
Page 21
INSTALLATION
Continued
8. The rear middle log (18" D-068, 24" &
30" D-042) should t between the ramp
log and the rear burner. The left and right
middle logs have recessed areas for the
rear middle log to sit into (See Figure 32).
There may be a small gap between the rear
middle log and the ramp log, this is normal..
Be careful not to push the rear burner out
of position while installing this log.
Rear
Middle Log
Figure 32 - Installing Rear Middle Log
9. Rest the rear log (18" D-069, 24" & 30"
D-043) on the chassis behind the rear
burner as shown in Figure 33. The bottom of the rear log will sit into the rear log
supports.
10. Place the left top log (D-046) onto the rear
log and the left middle log. Make sure to
place the projection on the bottom of the
left top log into the recessed areas on the
rear and left middle logs (see Figure 34).
Left Top Log
Rear Log
Left
Middle
Log
Figure 34 - Installing Left Top Log
11. Rest the middle crossover log (18" D-070,
24" & 30" D-044) onto the right middle log
and the left front log (see Figure 35). Make
sure to match the projection on the bottom
of the crossover log with the recess area in
the right middle log and the left front log.
Middle
Crossover
Log
Rear Log
Figure 35 - Installing Middle Crossover
Figure 33 - Installing Rear Log
126829-01C21
SuperiorFireplaces.us.com
Log
Page 22
INSTALLATION
Continued
12. Place the top rear log (18" D-071, 24" &
30" D-045) onto the rear log as shown. The
rear log has a projection that will t into the
recess area on the bottom of the top rear
log (see Figure 36).
Top Rear
Log
Rear Log
Figure 36 - Installing Top Rear Log
EMBER PLACEMENT - BGE SERIES
BURNER SYSTEMS
WARNING: Do not operate
unit without ember material
correctly in place as shown in
Figures 38 & 39. Do NOT place
ember material anywhere else on
the unit. Use only ember material
supplied with unit. Excessive
or incorrectly placed ember
material may produce carbon
monoxide or soot. If replacement embers are needed, the
replacement embers must be
purchased from IHP. See Page 37 for part numbers.
WARNING: Do not use any
other ember material not supplied with this unit.
WARNING: All previously
applied loose material must be
removed prior to reapplication.
If replacement embers are needed,
the replacement embers must be
purchased from IHP. See Page 37
for part numbers.
1. Ember Chunk Placement. The
BGE2436 burner systems include three
ember chunks that are designed to t
over shoulder screws on the ember pan
burner. The bottom of each ember chunk
has a hole for securing the ember chunk
in place when it is placed over a shoulder
screw. Place the ember chunks as shown
in Figure 37 on Page 23 by placing the
ember chunk with the number "1" on
the left, "2" in the center, and "3" on the
right. These numbers are embossed on
the back of each piece for identication
purposes. Please note that BGE18 burner
systems do not include ember chunks.
2. Two ember materials are supplied with
this log set. Platinum Bright Embers give
a bright glow appearing as hot coals.
Follow instructions for the ember material
you choose. Should embers need replacing, see Parts, Page 37.
Platinum Bright Ember placement. Add
embers to front, at burner. Gently remove
embers from bag. Separate pieces of
ember material and place on surface of
at burner just behind horizontal ports as
shown in Figure 38.
Glowing Embers (rockwool) place-
ment. Place glowing ember material on
front at burner in areas away from ports
as shown in Figure 39.
3. Add volcanic stone and small decorative
logs around base of heater if desired. DO
NOT place volcanic stone or additional
logs on front burner or on logs. Plac-
ing any material on unit other than ember
material on front burner may result in production of carbon monoxide or soot. Use
volcanic stone to hide wires from switch/
log to control valve. Place switch/log so
the switch is easy to access.
SuperiorFireplaces.us.com
126829-01C22
Page 23
INSTALLATION
Continued
Ember Chunk #1
Ember Material
Figure 39 - Placement of Glowing Embers for BGE Series
Ember Chunk #2
Figure 37 - Ember Chunk Placement BGE2436 Series
Figure 38 - Platinum Bright Embers for BGE Series
Glowing Embers (rockwool)
(shown with Platinum Bright Embers)
Ember Chunk #3
Flat Front Burner
Flat Front Burner
126829-01C23
SuperiorFireplaces.us.com
Page 24
O
F
F
L
O
I
H
ON OFF REMOTE
P
I
L
O
T
O
N
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-
ed service technician or gas supplier.
Force or attempted repair may result
in a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you
operate heater with doors
closed, heat buildup inside
replace will cause glass to
burst. Make sure there are no
obstructions across open-
ings of replace.
• You must operate this heater
with a fireplace screen in
place. Make sure replace
screen is closed before running heater.
NOTE: Homeowners generally prefer to operate
their heater with the chimney damper closed.
This will put all the heat into the room. However,
there may be times you will desire the full ames
of the HI heat setting but will nd the heat output
excessive. You can open the chimney damper (if
you have one) fully or partially to release some
of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information.
2. Make sure equipment shutoff valve is fully
open.
3. Press in and turn control knob clockwise
to the OFF position (see Figure 40).
Control Knob
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be present. Open damper or window to
vent smell. This will only last a
few hours.
SuperiorFireplaces.us.com
Igniter
Button
Flame
Adjustment
Knob
Figure 40 - Control Knob and Igniter
Button Location
126829-01C24
Page 25
OPERATION
Continued
WARNING: Burners will come
on automatically within one minute when the selector switch is in
the ON position after the pilot is lit.
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow B
in the safety information, Page 24. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 40, Page 24).
NOTE: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or less.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release igniter button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing igniter button until
pilot lights.
NOTE: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
11. Set ame adjustment knob to any level
between HI and LO.
12. You may shut off the burners and keep
the pilot lit by doing one of the following:
a. Turn control knob clockwise to
the PILOT position.
b.
Use remote control manual OFF button.
Pilot
Burner
Figure 41 - Pilot (Propane/LP)
Pilot Burner
Figure 42 - Pilot (Natural)
Igniter
Electrode
Igniter
Electrode
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
2. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Fig-
ure 16 or 17, Page 16).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, Page 24.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11, Lighting Instructions, Page 25.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
126829-01C25
SuperiorFireplaces.us.com
Page 26
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 43 shows a correct pilot ame pattern.
Figure 44 shows an incorrect pilot ame pat-
tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 44.
• turn heater off (see To Turn Off Gas to Ap-pliance, Page 25.
• see Troubleshooting, Page 29
NOTE: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
Propane/LP Gas PilotNatural Gas Pilot
Thermocouple
Pilot Burner
WARNING: If incorrect
burner ame occurs, your heater
could produce increased levels
of carbon monoxide.
NOTICE: Do not mistake or-
ange ames with yellow tipping.
Dirt or other ne particles are
burned by heater, causing brief
patches of orange ame.
Middle burner ame
should be blue
with the ramp/log
glowing orange/red
CAUTION: You must keep
control areas, burners and
circulating air passageways
of heater clean. Inspect these
areas of heater before each use.
Have heater inspected yearly
by a qualied service person.
Heater may need more frequent
cleaning due to excessive lint
from carpeting, pet hair, bedding
material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER ORIFICE HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This pro-
vides a clean burning ame. Keep these holes
clear of dust, dirt, lint and pet hair. Clean these
air inlet holes prior to each heating season.
Blocked air holes will create soot. We recommend that you clean the unit every three
months during operation and have heater
inspected yearly by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on orice holder for dust and dirt
(see Figure 47).
3. Blow air through the ports/slots and holes
in the burner.
4. Check orice holder located at the end of
the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
Orice Holder
Ports/Slots
Burner
Tube
Primary Air
Inlet Holes
Figure 46 - Orice Holder On Outlet
126829-01C27
SuperiorFireplaces.us.com
Burner Tube
Page 28
CLEANING AND MAINTENANCE
Continued
5. Blow air into the primary air holes on the
orice holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4, beginning on Page 27.
Clean pilot assembly also. A yellow tip on the
pilot ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot ame comes out
of the pilot assembly (see Figure 48). With
the unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
Pilot Air
Inlet Hole
Pilot Assembly
Figure 47 - Pilot Inlet Air Hole (Your pilot
may vary from pilot shown)
LOGS
• If you remove logs for cleaning, refer to Installing Logs, Page 17, to properly replace
logs.
• Replace log(s) if broken or chipped (dime-
sized or larger).
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame present. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn off heater and let cool. Remove blockage,
blocked burner ame holes will create soot.
SuperiorFireplaces.us.com
126829-01C28
Page 29
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
When igniter button is
pressed, there is no spark at
ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ignition
1. Igniter electrode not connected to igniter cable
2. Igniter cable pinched or
wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode positioned wrong
6. Igniter electrode broken
7. Battery not installed, battery power low or battery not installed correctly
(electronic ignition models
only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
1. Reconnect igniter cable
2. Free igniter cable if
pinched by any metal or
tubing. Keep igniter cable
dry
3. Replace igniter cable
4. Replace igniter
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery in electronic igniter.
Verify battery is installed
correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance, Page 27) or re-
place ODS/pilot assembly
7. Replace gas regulator
126829-01C29
SuperiorFireplaces.us.com
Page 30
TROUBLESHOOTING
Continued
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
ODS/pilot lights but ame
goes out when control knob
is released
One or both burners do not
light after ODS/pilot is lit
Delayed ignition of one or
both burners
Burner backfiring during
combustion
1. Control knob not fully
pressed in
2. Control knob not pressed
in long enough
3. Safety interlock system
has been triggered
4. Equipment shutoff valve
not fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Inlet gas pressure is too
low
2. Burner orice(s) clogged
3. Mislocated crossover tube
4. Wire disconnected from
gas control
1. Manifold pressure is too
low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged
or damaged
2. Damaged burner
3. Gas regulator defective
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment
shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance, Page 27) or re-
place ODS/pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance, Page 27) or re-
place burner orice(s)
3. Contact qualied service
person
4.
See Wiring Diagram,
Page 28
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance, Page 27) or re-
place burner orice(s)
3. Contact qualied service
person
1. Clean burner (see Clean-
ing and Maintenance,
Page 27) or replace burner
orice
2. Replace damaged burner
3. Replace gas regulator
SuperiorFireplaces.us.com
126829-01C30
Page 31
TROUBLESHOOTING
Continued
OBSERVED PROBLEMPOSSIBLE CAUSEREMEDY
Yellow ame in front burner
during burner combustion
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burners are lit
White powder residue forming within burner box or on
adjacent walls or furniture
Moisture/condensation noticed on windows
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
1. Not enough air
2. Gas regulator defective
1. Residues from manufacturing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Not enough combustion/
ventilation air
1. Metal expanding while
heating or contracting
while cooling
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning
and Maintenance, Page
27)
2. Replace gas regulator
1. Problem will stop after a
few hours of operation
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see
Pages 9 through 11)
4. Clean burners (see Cleaning and Maintenance,
Page 27) or replace burner
orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. Refer to Air for Combustion and Ventilation requirements (Page 6)
1. This is normal with most
heaters. If noise is ex-
cessive, contact qualied
service person
126829-01C31
SuperiorFireplaces.us.com
Page 32
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion 1. Foreign matter between
Log set cycles to pilot, but
room temperature drops to a
lower than ideal level before
log set comes back on
1. Heater burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc. (See
IMPORTANT statement
above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control defective
control valve and burner
2. Gas leak. See Warning
statement at top of page
1. Optional Hand-held remote control is too close
to heater (Remote-Ready
Models Only)
1. Open window to ventilate
room. Stop using odor
causing products while
heater is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all
leaks (see Checking Gas
Connections, Page 16)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance, Page 27)
1. Locate and correct all
leaks (see Checking Gas
Connections, Page 16)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see Checking Gas
Connections, Page 16)
1. Move hand-held remote
control unit farther away
from the heater
SuperiorFireplaces.us.com
126829-01C32
Page 33
WIRING DIAGRAM
Thermopile
TH
TP
TPTH
TPTH
Figure 49 - Wiring Diagram - SIT Millivolt
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper operation after servicing.
REPLACEMENT PARTS
See Pages 37-41 for a complete replacement parts
list. Use only parts supplied from the manufacturer.
Normally, all parts should be ordered through your
IHP distributor or dealer. Parts will be shipped at
prevailing prices at time of order.
When ordering repair parts, always give the following
information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the installation or application of
this appliance, please contact your dealer.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
126829-01C33
SuperiorFireplaces.us.com
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. Please
contact your IHP dealer for any questions or
concerns. When contacting your dealer please
have your model and serial numbers of your
appliance ready. You can also visit our web site
at SuperiorFireplaces.us.com.
Page 34
F
TEMPSETONROOM
OFF
MODE
SET
ACCESSORIES
Purchase these appliance accessories from
your local dealer. If they can not supply these
accessories, contact IHP at SuperiorFireplaces.us.com for referral information. You
can also write to the address listed on the
back page of this manual.
Only kits supplied by IHP shall be used in
the installation of this appliance. Use of
non-approved accessory/part kit(s) can
result in poor performance and safety
hazards.
FIREPLACE HOOD, BLACK
Cat. No. F1764, Model GA6050
For all models. Helps deect heat away from
mantel or wall above replace. Fits openings
28" to 48" wide.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL KIT
Cat. No. F1078, Model TRC
For all models. Allows the replace to be
operated in a manually or thermostatically
controlled mode. You can turn the replace
on and off without ever leaving the comfort
of your easy chair.
MODE
PROG
SET
RECEIVER AND REMOTE CONTROL KIT
Cat. No. F1079, Model TSRC
For all Remote-Ready Models. Allows the
burner system to be operated in a manually
or thermostatically controlled mode. Remote
is programmable for your convenience and
has a large bright LCD Touch Screen for
easy use.
ON/OFF REMOTE AND RECEIVER WITH
WHITE WALL PLATE
Cat. No. F2236, Model RCKIT 4001
For all Remote-Ready Models. Allows the
replace to be turned on and off by using a
hand-held remote control.
VOLCANIC STONE
Cat. No. 80L42, Model FDVS
For all models. Order when additional volcanic stone is desired.
EMBER KITS
Platinum Embers
Cat. No J6207
Glowing Embers (rockwool)
Cat. No J6208
WALL-MOUNT THERMOSTAT SWITCH
Cat. No. F2040, Model GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the log heater will automatically cycle from
pilot to the heat setting selected.
SuperiorFireplaces.us.com
126829-01C34
Page 35
ACCESSORIES
Continued
WALL-MOUNT ON/OFF SWITCH
Cat. No. F0245, Model GWMS2
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
FLOOR MEDIA KIT
Cat. No. F1762, Model FM100
For all models. Includes volcanic stone,
burner embers, and burner cinders
GAS APPLIANCE INSTALLATION KIT
Cat. No. F0249, Model CIKA
Damper
Clamp
Damper
LOG SCRAPS / FLOOR MEDIA KIT-1
Cat. No. F0250, Model VTA-LS5-1
LOG SCRAPS / FLOOR MEDIA KIT-2
Cat. No. F0251, Model VTA-LS5-2
DECORATIVE ASH BED / CONTROL
COVER KIT (SIX PACK)
Cat. No. F1759, Model CDABKA-6
DECORATIVE ASH BED / CONTROL
COVER KIT
Cat. No. F0246, Model CDABKA
DAMPER CLAMP
Cat. No. F1760, Model GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
126829-01C35
SuperiorFireplaces.us.com
Page 36
SPECIFICATIONS
BGE18PR
• Rating (Variable): 21,000/28,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
BGE18NR
• Rating (Variable): 19,000/28,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
*For purpose of input adjustment
GLOW RAMP™ BURNERS
Cat. No.Model Description
F0040BGE18NR18" Millivolt, Ramp Burner, Embers, Natural Gas
F0044BGE18PR18" Millivolt, Ramp Burner, Emberss, Propane Gas
F0048BGE2436NR24" Millivolt, Ramp Burner, Emberss, Natural Gas
F0051BGE2436PR24" Millivolt, Ramp Burner, Embers, Propane Gas
F0053LBG18BM18" Boulder Mountain™, Concrete Log Set
F0054LBG24BM24" Boulder Mountain, Concrete Log Set
F0055LBG30BM30" Boulder Mountain, Concrete Log Set
F0056LBG18SM18" Smokey Mountain™, Ceramic Fiber Log Set
F0057LBG24SM24" Smokey Mountain, Ceramic Fiber Log Set
F0058LBG30SM30" Smokey Mountain, Ceramic Fiber Log Set
F1714LBG36SM36" Smokey Mountain, Ceramic Fiber Log Set
BGE2436PR
• Rating (Variable): 27,000/39,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
BGE2436NR
• Rating (Variable): 25,000/39,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
LOG SETS
NOTES:
• 18" log sets can only be used with 18" burners.
• 24", 30" and 36" log sets can only be used with 24" burners.
SuperiorFireplaces.us.com
126829-01C36
Page 37
PARTS
REMOTE-READY CONTROL MODELS
BGE18NR, BGE18PR, BGE2436NR, BGE2436PR
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.
J6399Pan Burner Assembly••1
32RP125489-01 Air Shield••1
RP125489-02 Air Shield••1
33F3177Valve Support Bracket••••1
34F3178Valve Support Bracket••••1
35J6127Orice Holder•1
36J6490Log Support Bracket••1
37J5535Log Support Bracket••1
SuperiorFireplaces.us.com
126829-01C38
Page 39
1
2
3
4
5
6
7
PARTS
LOG MODELS
LBG18SM, LBG24SM, LBG30SM (SMOKEY MOUNTAIN)
This list contains replaceable parts used in your appliance. When ordering parts, follow the
instructions listed under Replacement Parts on Page 33 of this manual.
KEY
NO.
1J5708J5714J5720Front Right Log1
2J5707J5713J5719Front Left Log1
MODEL NUMBER
DESCRIPTIONQTYLBG18SMLBG24SMLBG30SM
3J5705J6554J6554Middle Right Log1
4J5706J5712J5718Middle Left Log1
5J5704J5716J5716Bottom Log (Remote)1
6J5709J5715J5721Rear Log1
7J6747J6747J6747Switch Log1
126829-01C39
SuperiorFireplaces.us.com
Page 40
PARTS
LOG MODELS
LBG36SM (SMOKEY MOUNTAIN)
This list contains replaceable parts used in your appliance. When ordering parts, follow the
instructions listed under Replacement Parts on Page 33 of this manual.
3
4
1
7
9
10
11
MODEL NUMBER
KEY
NO.
DESCRIPTIONQTYLBG36SM
1J5716Bottom Log1
2J6554Middle Right Log1
3J5718Middle Left Log1
4J5722Front Left Log1
5J5723Front Right Log1
6J5724Back Log1
7J5725Left Small Front Log1
8J5726Right Small Front Log1
9J5727Left Control Cover Log1
10J5728Right Control Cover Log1
11J6747Switch Log1
This list contains replaceable parts used in your appliance. When ordering parts, follow the
instructions listed under Replacement Parts on Page 33 of this manual.
10
12
9
11
8
1
6
2
7
3
13
4
5
LOG MODELS
LBG18BM, LBG24BM, LBG30BM
Cross reference log numbers.
KEY
LBG18BM LOG ID
No.
1J6631NONEJ6641NONEJ6641NONE Log, Ramp1
2J6632D-064J6642D-057J6652D-038 Log, Left Front1
3J6633D-065J6643D-058J6653D-039 Log, Right Front1
4J6634D-073J6644D-048J6644D-048 Log, Left Front Ember Bed1
5J6635D-072J6645D-047J6645D-047 Log, Right Front Ember Bed1
6F2943D-066J6646D-040J6646D-040 Log, Left Middle1
7F2944D-067K2008D-041K2008D-041 Log, Right Middle1
8J6636D-068J6647D-042J6647D-042 Log, Rear Middle1
9J7518D-069J6648D-043J6648D-043 Log, Rear1
10J6637D-046J6637D-046J6637D-046 Log, Left Top1
11J6638D-070J6650D-044J6650D-044 Log, Middle Crossover1
12J6639D-071J6651D-045J6651D-045 Log, Top Rear1
13J5669NONEJ5669NONEJ5669NONE Log, LBGBM Switch1
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option,
repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the
IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components.
THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1769 East Lawrence Street; Russellville, AL 35654 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Innovative Hearth Products
1769 East Lawrence Street • Russellville, AL 35654
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Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design,
materials, specifications, prices and also to discontinue colors, styles and
products. Consult your local distributor for fireplace code information.