Superior VRT4032ZMN, VRT4036ZMN, VRT4032ZMP, VRT4036ZMP Installation And Operation Instructions Manual

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Page 1

Installation and Operation Instructions

Superior™ Radiant Faced Fireplace System with Logs and Thermostat Blower

P/N 126868-01 Rev.A 02/2014 Models

VRT4032ZMN VRT4032ZMP VRT4036ZMN VRT4036ZMP

P126868-01

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

This is an unvented gas-ﬁred heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a ﬁre or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ﬂammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁre department.

— Installation and service must be performed by a qualiﬁed installer, service agency or the gas supplier.

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TABLE OF CONTENTS

Safety .................................................................. 2

Product Identication ........................................... 4

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 21

Inspecting Burners............................................. 23

Cleaning and Maintenance ................................ 24

Troubleshooting ................................................. 25

Wiring Diagram .................................................. 29

Specications .................................................... 29

Replacement Parts ............................................ 29

Service Hints ..................................................... 29

Technical Service............................................... 29

Parts .................................................................. 30

Accessories ....................................................... 35

Warranty ............................................................ 36

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency, or the gas supplier.

WARNING: This is an un-

vented gas-red heater. It uses

air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects, or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,

or service this replace. Improper use of this replace can cause

serious injury or death from burns,

re, explosion, electrical shock,

and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the

u, with headaches, dizziness, or nausea. If you have these signs, the replace may not be working properly. Get fresh air at once! Have replace serviced. Some people are

more affected by carbon monoxide than oth-

ers. These include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol, and those at

high altitudes. Natural and Propane/LP Gas: Natural and

propane/LP gases are odorless. An odormaking agent is added to these gases. The

odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may

be present even though no odor exists. Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of

this replace.

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SAFETY

Continued

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can

create drafts that alter burner

ame patterns. Altered burner

patterns can cause sooting.

WARNING: Do not use a blower insert, heat exchanger insert, or other accessory not ap-

proved for use with this replace.

Due to high temperatures, the appliance should be located out

of trafc and away from furniture

and draperies.

Do not place clothing or other

ammable material on or near

the appliance. Never place any

objects in the replace.

Fireplace front and screen become very hot when running fireplace. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.

Carefully supervise young children when they are in the room

with replace.

You must operate this replace with the replace screen and hood in place. Make sure re-

place screen is in place before

running replace.

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Keep the appliance area clear and free from combustible materials, gasoline, and other

ammable vapors and liquids.

1. This appliance is only for use with type of

gas indicated on rating plate. This appli-

ance is not convertible for use with other

gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/ LP supply tank(s) outdoors (propane/LP only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions

• if you cannot reach your gas supplier,

call the re department

4. This replace shall not be installed in a

bedroom or bathroom.

5. Do not use this replace as a wood-burning replace. Use only the logs provided with the replace.

6. Do not add extra logs or ornaments such

as pine cones, vermiculite, or rock wool.

Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the control

area of replace.

7. This replace is designed to be smokeless. If logs ever appear to smoke, turn off replace and call a qualied service

person.

Note: During initial operation, slight smok-

ing could occur due to log curing and

replace burning manufacturing residues.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, page 23.

9. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or

furniture.

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SAFETY

Continued

10. This replace needs fresh air ventilation to run properly. This replace has an Oxygen

Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the replace if not enough fresh air is available. See Air for Combustion and Ventilation,

page 6. If replace keeps shutting off, see Troubleshooting, page 24.

11. Do not run replace

• where ammable liquids or vapors are

used or stored.

• under dusty conditions.

12. Do not use this replace to cook food or burn paper or other objects.

13. Do not use replace if any part has been under water. Immediately call a qualied

service technician to inspect the room

replace and to replace any part of the control system and any gas control which has been under water.

14. Turn off and unplug fireplace and let

cool before servicing. Only a qualied

service person should service and repair

replace.

15. Operating replace above elevations of 4,500 feet could cause pilot outage.

16. Do not operate fireplace if any log is

broken. Do not operate replace if a log is chipped (dime-sized or larger).

17. To prevent performance problems, do not

use propane/LP fuel tank of less than 100 lbs. capacity (propane/LP only).

18. Provide adequate clearances around air

openings.

19. The screen or any other part removed for servicing must be replaced prior to operating this heater.

PRODUCT

IDENTIFICATION

Log Set

Front Burner

Figure 1 - Log Base Assembly

Left Side

Top panel Assembly

Fireplace Hood

Magnet

Base Assembly

Screen Assembly

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Top Outer Casing

Bottom Panel Assembly

Front

Figure 2 - Fireplace

Right Side

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LOCAL CODES

Install and use replace with care. Follow all local codes. In the absence of local codes,

use the latest edition of The National Fuel

Gas Code ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note: Where listed vented decorative logs are required, thermostat operation is not

permitted.

UNPACKING

CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

1. With utility knife, cut the carton all the way

around above the staples on the bottom tray. Lift the carton off the heater. Remove packing.

Note: The hood is located in the packing

on the right hand side of the heater front. Lift the heater off the bottom tray.

State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the

Commonwealth of Massachusetts.

2. Locate two screws above top corners of the replace screen. Remove and discard these screws. Push the bottom corners of the screen in and release. The screen will pop out at the bottom. Grasp the bottom of the screen, lift the screen up and pull

out to remove.

3. Remove protective packaging applied to

logs, log base assembly, and replace.

4. Remove fireplace hood from carton inserts.

5. Check all items for any shipping damage.

If damaged, promptly inform dealer where you bought replace.

PRODUCT FEATURES

OPERATION

This vent-free replace is clean burning. It requires no outside venting. There is no heat

loss out a vent or up a chimney. Heat is gen-

erated by both realistic ames and glowing embers. When used without the blower, the replace requires no electricity making it ideal

for emergency backup heat.

SAFETY DEVICE

This replace has a pilot with an Oxygen

Depletion Sensing (ODS) safety shutoff

system. The ODS/pilot is a required feature

for vent-free room heaters. The ODS/pilot

system shuts off the replace if there is not

enough fresh air.

PIEZO IGNITION SYSTEM

This replace has a piezo ignitor. This system requires no matches, batteries, or other sources to light replace.

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OPTIONAL REMOTE CONTROL ACCESSORY

There are ve optional remote controls (not

included) that can be purchased separately for this log heater:

• wall switch

• wall thermostat

• hand-held ON/OFF remote

• hand-held thermostat remote

• TSRC hand-held remote

See Accessories, page 35.

BLOWER ASSEMBLY ACCESSORY

This replace includes a blower assembly. The blower operates thermostatically and features a variable speed control. The blower circulates

Page 6

heated air from the replace into the room.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or

applicable local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their

homes as airtight as possible. While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, replaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space The information on pages 6 through 8 will help

you classify your space and provide adequate

ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of unusually tight construction, you must provide

additional fresh air.

Unusually tight construction is dened as

construction where: a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 8.

If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location.

Conned and Unconned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed in

that space and an unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed in

that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

-11

kg per pa-sec-m2) or less

DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install replace plus any adjoining rooms with doorless passageways or ventilation grills between

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126868-01A6

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Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

AIR FOR COMBUSTION AND VENTILATION

Continued

the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace _________ Btu/Hr Gas water heater* _________ Btu/Hr Gas furnace _________ Btu/Hr

Vented gas heater _________ Btu/Hr Gas replace logs _________ Btu/Hr Other gas appliances* +________ Btu/Hr Total = ________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

40,000 33,000 73,000

Example:

Gas water heater _____________ Btu/Hr Vent-free replace + ___________ Btu/Hr

Total = ____________ Btu/Hr

4. Compare the maximum Btu/Hr the space

can support with the actual amount of Btu/

Hr used.

_______ Btu/Hr (maximum the space can

support)

_______ Btu/Hr (actual amount of Btu/Hr

used)

Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conned space

because the actual Btu/Hr used is more than the

maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconned space, remove door to adjoining room or add ventilation grills between rooms.

See Ventilation Air From Inside Building.

126868-01A 7

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B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 3). You can also remove door into adjoining room (see option 3, Figure 3).

Figure 3 - Ventilation Air from Inside

Building

Page 8

Outlet Air

Ventilated Attic

Outlet A

Inlet Air

Ventilated

Crawl Space

Crawl

Space

To Attic

AIR FOR COMBUSTION AND VENTILATION

Continued

Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts.

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualied ser-

vice person must install re-

place. Follow all local codes.

WARNING: Never install the

replace

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture, clothing, or other ammable

objects are less than 36" from the front and 42" from the top

• in high trafc areas

• in windy or drafty areas

of replace. For side clear-

ances see Figure 8, page 10

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Figure 4 - Ventilation Air from Outdoors

CAUTION: This replace creates warm air currents. These currents move heat to wall sur-

faces next to replace. Installing replace next to vinyl or cloth

wall coverings or operating heater where impurities (such as, but not limited, to tobacco smoke, aromatic candles, clean-

ing uids, oil or kerosene lamps,

etc.) in the air exist, may discolor walls or cause odors.

Note: Your replace is designed to be used in zero clearance installations. Wall or framing material can be placed directly against any exterior surface on the rear, sides, or top of your replace, except where standoff spacers are integrally attached. Where standoff spacers are attached to your fireplace, combustible material (studs and wall board) may be place on top and above the top of the standoffs.

Use the dimensions shown for rough openings

to create the easiest installation. See Built-In Fireplace Installation, page 11.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing replace in rooms without enough ventilation air may cause mildew to form from too much

moisture. See Air for Combustion and Ventila- tion, page 6.

IMPORTANT: Make sure the replace is level. If replace is not level, log set will not work properly.

126868-01A8

Page 9

INSTALLATION

Continued

CHECK GAS TYPE

Use the correct gas type (natural or propane/

LP) for your replace. If your gas supply is not correct, do not install replace. Call dealer where you bought replace for proper type replace.

WARNING: This appliance is equipped for natural or propane/ LP gas but not both. Gas type is indicated on rating plate. Field conversion is not permitted.

ELECTRICAL HOOKUP

This replace includes a blower which must be connected to either a wall receptacle or the electrical receptacle that is included within the replace. If the receptacle included with the replace is to be used, it must be wired to a 120 volt supply by a certied electrician.

INSTALLING HOOD

Install hood to rail already installed in replace as shown in Figure 5. Use 3 Phillips screws

provided.

3. Align shim under adjusting plate as shown

in Figure 6.

4. Slide one end of adjusting plate/shim

in slot on mitered edge of top trim (see Figure 6).

5. Slide other end of adjusting plate/shim

in slot on mitered edge of side trim (see Figure 6).

6. While firmly holding edges of trim to-

gether, tighten both set screws on the adjusting plate with slotted screwdriver.

7. Repeat steps 1 through 6 for other side.

8. Tighten trim hanging screws (#10 x 6.25

shoulder) into holes in cabinets. Place

the assembled trim onto replace cabinet. Align hanging notches on trim with hanging screws on side of replace (see Figure

7). Push trim rmly into place, sliding hanging notches over hanging screws.

Set Screws

Top Trim

Side Trim

Adjusting

Plate

Hood

Screw

Rail

Figure 5 - Installing Hood

Mitered

Slot

Edge

Figure 6 - Assembling Perimeter Trim

Shim

Mitered Edge

Slot

Trim Hanging

Screws

ASSEMBLING AND ATTACHING OPTIONAL PERIMETER TRIM

IMPORTANT: If you are recessing the rebox in a wall, do not attach trim at this time. See

Built-In Fireplace Installation, page 11. Note: These instructions show assembling and attaching trim to replace.

1. Remove packaging from three pieces of trim.

2. Locate four screws, two adjusting plates with set screws, and two shims in the hardware packet.

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Assembled Trim

Figure 7 - Attaching Perimeter Trim to

Fireplace

Hanging Notches on Trim

Page 10

INSTALLATION

Continued

INSTALLATION CLEARANCES

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from

oor, ceiling, and adjoining wall.

Carefully follow the instructions below. This will ensure safe installation.

Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling

A. Clearances from the side of the replace

cabinet to any combustible material and

wall should follow diagram in Figure 8.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This com-

bustible material must be 4" from the side of the replace opening (see Figure 8).

B. Clearances from top of replace opening

to ceiling should not be less than 42".

MINIMUM CLEARANCE TO

COMBUSTIBLE MATERIALS

Top 0", Left and Right Sides 16",

Bottom and Rear 0", Front 36"

Example

*Minimum 16" from Side Wall

Figure 8 - Minimum Clearance for

Combustible to Wall

CONVENTIONAL FIREPLACE INSTALLATION

Conventional installation of this fireplace

involves installing replace along with the corner, face, or cabinet mantel with hearth base accessories against a wall in your home. Follow the instructions in this section to install the replace in this manner.

1. Assemble cabinet mantel, hearth base,

and trim accessories. Assembly instruc-

tions are included with each accessory.

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2. Install a properly grounded, 120 volt threeprong electrical outlet at replace location if an outlet is not there. If possible, locate outlet so cabinet mantel will cover it when

installed (see Figure 9).

3. Install gas piping to replace location. This installation includes an approved exible gas line (if allowed by local codes) after the equipment shutoff valve. The exible

gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 13.

4. Place hearth base accessory against wall at

installation location. Cut an access hole in

hearth top to run exible gas line to replace

(see Figure 9). Make sure to locate access

hole so cabinet mantel will cover it when

installed.

Note: You can secure base to oor using

wood screws. Countersink screw heads and putty over.

5. Route exible gas line through access

hole in hearth base.

6. Center cabinet mantel on hearth base (see

Figure 10, page 11). Make sure mantel is ush against wall.

7. Place cardboard or other protective material on top of hearth base. Carefully set

replace on protective material, with back of replace inside mantel opening.

8. Attach exible gas line from replace gas

regulator to gas supply. See Connecting Fireplace to Gas Supply, page 14.

9. Route blower electrical cord through access holes in either side of replace.

Electrical Outlet

Rigid Pipe and Gas

Shutoff Valve

Hearth Base

Figure 9 - Placing Hearth Base

Accessory Against Wall

Gas Line

Access Hole

126868-01A10

Page 11

INSTALLATION

Depth

(Minimum)

Width

(Inside to Inside)

Height

Continued

10. Carefully insert replace into cabinet mantel.

Be careful not to scratch or damage hearth

base, cabinet mantel, or any laminate trim

on hearth base. Remove protective material from top of hearth base and from front of

replace (if any).

Note: You can secure replace to hearth

or oor. Remove burner assembly. Locate screw holes in bottom of base. Tighten wood screws through these holes and into hearth or oor. Replace burner assembly.

11. Check all gas connections for leaks. See Checking Gas Connections, page 15.

Cabinet Mantel

Figure 12 - Inserting Fireplace Into

Cabinet Mantel

BUILT-IN FIREPLACE INSTALLATION

Built-in installation of this replace involves installing replace into a framed-in enclosure. This makes the front of replace ush with wall. If installing a mantel above the replace, you must follow the clearances shown in Figure 16, page 12. Follow the instructions below to install the replace in this manner.

Rough Opening Dimensions for Built-in

Installation

Model

Front Width

(Inside to Inside)

Height Depth

32" 34 7/8" 36 3/4" 16 1/4"

Figure 10 - Installing Cabinet Mantel

36" 41 1/2" 40 1/2" 20 3/4"

1. Frame in rough opening. Use dimensions

shown in Figure 13 for the rough opening. If installing in a corner, use dimensions shown in Figure 14, Figure 12, for the

rough opening.

Nailing Flange

Figure 11 - Location of Nailing Flange

126868-01A 11

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Figure 13 - Rough Opening for Installing

in Wall

Page 12

INSTALLATION

Supplied Firebox Hood Must Be Used at All Times

Wire-mesh Screen

Firebox

Noncombustible Material May Project Off this Surface above the Firebox Hood

Mantel Shelf

Note: Any portion of the mantel shelf must NOT extend beyond this profile.

12" 16" 20"

12"

Note: All vertical measurements are from top of fireplace hood opening to bottom of mantel shelf. These minimum clearances replace any other recommended clearances supplied with your ANSI Z21.11.2 approved gas logs.

Wall board or facing material (above firebox) may be of combustible material, including decorative mantel ornaments or other similar projections off of the facing material.

Framing Material

Continued

2. Install gas piping into replace location. This installation includes an approved exible gas line (if allowed by local codes) after the equipment shutoff valve. The exible

gas line must be the last item installed on the gas piping. See Installing Gas Piping

to Fireplace Location, page 13.

3. Carefully set replace in front of rough opening with back of replace inside wall

opening.

4. Carefully insert fireplace into rough opening.

5. Attach exible gas line to gas supply.

See Connecting Fireplace to Gas Supply, page 14.

6. Attach replace to wall studs using nails or wood screws through holes in nailing ange (see Figure 15).

FOR 32" MODELS

Figure

*10

/2"

FOR 36" MODELS

Figure

/8"

55 5/8"

/2"

0" CLEARANCE

/4"

*10

/2"

0" CLEARANCE

/8"

7. Check all gas connections for leaks. See

Checking Gas Connections, page 15.

8. Plug electrical cord into electrical outlet installed in step 2.

9. Install trim after nal nishing and/or painting of wall (see Figure 7, page 9).

IMPORTANT: When nishing your rebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood,

etc. may be butted up next to the sides and top

of the rebox. Combustible materials should never overlap the rebox front facing.

WARNING: Do not allow any

combustible materials to overlap

the rebox front facing.

IMPORTANT: Noncombustible materials such

as brick, tile, etc. may overlap the front facing,

but should never cover any necessary openings like louvered slots or screen assembly.

WARNING: Do not allow noncombustible materials to cover any necessary openings like louvered slots.

WARNING: Use only noncombustible mortar or adhesives when overlapping the front facing with noncombustible facing material.

Figure 14 - Rough Opening for Installing

Nails or Wood

Screws

Figure 15 - Attaching Fireplace to Wall

in Corner

/2"

/4"

Nailing Flange

Studs

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*14 1/2"

Figure 16 - Minimum Mantel Clearances

for Built-In Installation

126868-01A12

Page 13

INSTALLATION

Continued

Mantel Clearances for Built-In Installation

If placing mantel above built-in replace, you must meet minimum clearance between mantel shelf and top of replace opening.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• raise the mantel to an acceptable height

• remove the mantel

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

INSTALLING GAS PIPING TO FIREPLACE LOCATION

WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualified

service person must connect

replace to gas supply. Follow

all local codes.

CAUTION: Never connect

propane/LP replace directly

to the propane/LP supply. This

replace requires an external

regulator (not supplied). Install the external regulator between

the replace and propane/LP

supply.

126868-01A 13

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WARNING: Never connect

natural gas replace to private

(non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing replace, make sure you have the items listed below.

• external regulator for propane/LP unit only

(supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap (optional)

• tee joint

• pipe wrench

• approved exible gas line with gas connector (if allowed by local codes) (not provided)

* A equipment shutoff valve with 1/8" NPT

tap is an acceptable alternative to test gauge

connection. Purchase the optional equipment

shutoff valve from your dealer.

For propane/LP units, the installer must

supply an external regulator. The external

regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator

damage could occur. Install external regulator

with the vent pointing down as shown in Figure 17, page 14. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow

proper gas volume to replace.

If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook

Page 14

INSTALLATION

Continued

up. NPT tap must be upstream from replace

(see Figure 18).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment

shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special

requirements for locating equipment shutoff valve to replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from

going into pipe. Excess sealant in pipe could

result in clogged replace valves. Never use sealant on are threads.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

We recommend that you install a sediment

trap in supply line as shown in Figure 18. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and replace. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and

contaminants. This keeps them from going

into replace gas controls. If sediment trap is not installed or is installed wrong, replace

may not run properly.

External Regulator

Vent Pointing Down

Figure 17 - External Regulator on

Propane/LP Supply Tank with Vent

Pointing Down

Propane/LP Supply Tank

Equipment Shutoff Valve With 1/8" NPT Tap*

Natural Gas

From Gas

Meter

(5" W.C.** to

10.5" W.C.

3" Minimum

Cap Pipe Tee Nipple Joint

Sediment Trap

Figure 18 - Gas Connection

* Purchase the optional equipment shutoff

valve from your dealer. ** Minimum inlet pressure for purpose of input

adjustment.

Pressure)

Propane/LP From External Regulator

(11" W.C.** to 14" W.C.

Pressure)

CONNECTING FIREPLACE TO GAS SUPPLY

Installation Items Needed

• 5/16" hex socket wrench or nut-driver

• Phillips screwdriver

• sealant (resistant to propane/LP gas, not

provided)

1. Remove replace screen. Remove two screws that hold replace screen in place for shipping. These screws are located near top of screen. Discard screws. Push

the bottom corners of the screen in and

release. The screen will pop out at the bottom. Grasp the bottom of the screen,

lift the screen up and pull out to remove.

2. Remove screws that attach log base assembly to replace (see Figure 19, page

15). Carefully lift up log base assembly

and remove from replace (see Figure 19, page 15).

Note: If adding brick liner accessory kit, install it now. Follow brick liner accessory kit instructions.

3. Route gas line (provided by installer)

from equipment shutoff valve to replace. Route exible gas supply line through one

of the access holes.

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126868-01A14

Page 15

INSTALLATION

Continued

4. Attach the exible gas line to gas supply (see Figure 20). Check tightness of ex-

ible gas line attached to gas regulator of

replace (see Figure 20).

5. Check all gas connections for leaks. See Checking Gas Connections.

6. Replace log base assembly back into

replace. Feed exible gas line into replace base area while replacing log base assembly. Make sure the entire exible gas line is in replace base area. Reattach log base assembly to replace with screws removed in step 2, page 14.

CAUTION: Do not pick up log base assembly by burner. This could damage burner. Only handle base by grates.

NOTICE: Most building codes do not permit concealed gas

connections. A exible gas line

is provided to allow accessibility

from the replace (see Figure 20). The exible gas supply line con-

nection to the equipment shutoff valve should be accessible.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and

replace. See guidelines under

Connecting Fireplace to Gas Supply, page 14.

Figure 19 - Removing Log Base

Assembly From Fireplace

To Fireplace Gas

Regulator

Flexible Gas Line from Fireplace Gas

Regulator

Figure 20 - Attaching Flexible Gas Lines

126868-01A 15

Equipment Shutoff

Valve Provided by Installer

Propane/LP

To External Regulator

Natural Gas

To Gas Meter

Together

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PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect replace with its main gas valve (control valve) and equipment shut-

off valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa)

will damage replace regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for

natural gas, or using compressed air.

Page 16

INSTALLATION

Continued

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect fireplace and equipment

shutoff valve to gas supply. Check recon-

nected ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see

Figure 21).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for

natural gas, or using compressed air.

3. Check all joints from gas meter to equip-

ment shutoff valve for natural gas or pro-

pane/LP supply to equipment shutoff valve

for propane/LP (see Figures 22 and 23).

Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment

Shutoff Valve

Closed

Figure 21 - Equipment Shutoff Valve

Equipment

Shutoff Valve

Gas Meter

Equipment Shutoff Valve

Propane/LP Supply Tank

Gas Control Valve

Figure 23 - Checking Gas Joints for

Propane/LP Gas

PRESSURE TESTING FIREPLACE GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 21).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of replace is in

the OFF position.

4. Check all joints from equipment shutoff

valve to gas control valve (see Figures 22 or 23). Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

5. Correct all leaks at once.

6. Light replace (see Operation, page 21). Check all other internal joints for leaks.

7. Turn off replace (see To Turn Off Gas to Appliance, page 22).

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only

parts specically approved with

this heater may result in property damage or personal injury.

Gas Control Valve

Figure 22 - Checking Gas Joints for

Natural Gas

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CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important safety and warranty information.

126868-01A16

Page 17

INSTALLATION

Continued

1. Place ber ramp log in center of chassis as shown in Figure 24. The ber ramp log can be identied by the shape and much lighter weight when compared to the other logs. The log must sit at on the black

sheet metal and behind the left metal tab

as shown. Make sure the side marked ''BOTTOM'' is setting down.

Ramp Log

Metal Tab

Figure 24 - Installing Fiber Ramp Log

2. Place front left and front right logs as shown

in Figure 25.

Right Front Log

Left Front Log

4. The VRT4032 and VRT4036 use two different right ember bed logs. The VRT4032 right ember bed log is installed in the same manner as the log in step 3 above but on the right side. The VRT4036 right ember bed log has a hole in the bottom that sets

on the grate nger and the other end rest on the replace oor, place log as shown

in Figure 27. The back side of this log needs to rest against the front of the base

assembly, make sure the ame from the

ember pan does not touch the ember bed log.

Left Ember Bed Log

Figure 26 - Installing Left Ember Bed Log

VRTR4036 Right Ember Bed Log

Hole Underneath

Grate Prong

Figure 27 - Installing Right Ember Bed Log

Figure 25 - Installing Left/Right Front Logs

3. Place left ember bed log as shown in

Figure 26. The log has groove on one side that sets on the ember bed pan. The back side of this log needs to rest against the front of the base assembly. Make sure the

ame from the ember pan does not touch

the ember bed log.

126868-01A 17

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5. The left middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the left front log

as shown in Figure 28.

Left Middle Log

Figure 28 - Installing Left Middle Log

Page 18

INSTALLATION

Continued

6. The right middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the right front. The right middle log should have a recess area

that ts around the ramp log as shown in

Figure 29.

Right Middle Log

Figure 29 - Installing Right Middle Log

7. The rear middle log should t between the

ramp log and the rear burner. The left and right middle logs have recessed areas for the rear middle log to sit into (See Figure

30). Be careful not to push the rear burner

out of position while installing this log.

Rear Log

Figure 31 - Installing Rear Log

Left Top Log

Rear Log

Left Middle Log

Rear Middle Log

Figure 30 - Installing Rear Middle Log

8. Rest rear log in back corner sections of

chassis assembly as shown in Figure 31.

9. Place the left top log onto the rear log and the left middle log. Make sure to place the

projection on the bottom of the left top log

into the recessed areas on the rear and left middle logs (see Figure 32).

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Figure 32 - Installing Left Top Log

10. Rest the middle crossover log onto the right middle log and the left front log (see Figure

33). Make sure to match the projection on the bottom of the crossover log with the

recess area in the right middle log and the left front log.

Middle Crossover Log

Figure 33 - Installing Middle Crossover Log

126868-01A18

Page 19

INSTALLATION

Continued

11. Place the top rear log onto the rear log as

shown. The rear log has a projection that will t into the recess area on the bottom

of the top rear log (see Figure 34).

Top Rear Log

Rear Log

Figure 34 - Installing Top Rear Log

If replacement embers are needed,

the replacement embers must be

purchased from IHP - see page 32

for part numbers.

WARNING: ALL PREVIOUSLY APPLIED LOOSE MATERIAL MUST BE REMOVED PRIOR TO REAPPLICATION.

126868-01A 19

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EMBER PLACEMENT

WARNING: Do not use any other ember material not supplied with this unit.

WARNING: Do not operate unit without ember material correctly in place as shown in Figures 60 & 61. Do NOT place ember material anywhere else on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember material may produce carbon monoxide or soot.

1. Ember Chunk Placement. The VRT4036 series burner systems include three em-

ber chunks that are designed to t over shoulder screws on the ember pan burner.

The bottom of each ember chunk has a hole for securing the ember chunk in place

when it is placed over a shoulder screw. Place the ember chunks as shown in Fig-

ure 35 on page 20 by placing the ember

chunk with the number "1" on the left, "2" in the center, and "3" on the right. These

numbers are embossed on the back of

each piece for identication purposes.

Please note that VRT4032 series burner systems do not include ember chunks.

2. Two ember materials are supplied with

this log set. Platinum Bright Embers give

a bright glow appearing as hot coals. Should embers need replacing, see Parts, page 30.

Platinum Bright Ember placement. Add

embers to front, at burner. Gently remove

embers from bag. Separate pieces of ember material and place on surface of

at burner just behind horizontal ports as shown in Figure 36.

Rock Wool placement. Place rock wool

material on front at burner in areas away from ports as shown in Figure 37.

3. DO NOT place rock or additional logs on front burner or on logs. Placing any

material on unit other than ember material on front burner may result in production of carbon monoxide or soot.

Page 20

INSTALLATION

Continued

Ember Chunk #1

Figure 35 - Ember Chunk Placement VRT4036 Series

Ember Material

Rock Wool

Figure 37 - Placement of Rock Wool (shown with Platinum Bright Embers)

4. Install replace screen by placing the screen

brackets on top of the fireplace screen

brackets as shown in Figure 38. Push the bottom of the screen inward against the

magnetic catches to secure in place.

Ember Chunk #2

Figure 36 - Platinum Bright Embers

Ember Chunk #3

Bracket

Screen

Flat Front Burner

WARNING: You must operate

this replace with the replace screen in place. Make sure re-

place screen is in place before

running replace.

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Magnets

Figure 38 - Installing Fireplace Screen

126868-01A20

Page 21

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-

low these instructions exactly,

a re or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to

smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a quali-

ed service technician or gas supplier.

Force or attempted repair may result in

a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING: You must operate

this replace with the replace screen in place. Make sure re-

place screen is installed before

running replace.

NOTICE: During initial operation

of new replace, burning logs

will give off a paper-burning smell. Open damper or window to vent smell. This will only last a few hours.

1. STOP! Read the safety information in

column 1.

2. Make sure equipment shutoff valve is fully

open.

3. Set selector switch in OFF position.

WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.

4. Press in and turn control knob clockwise

to the OFF position.

5. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

6. Press in and turn control knob counter-

clockwise to the PILOT position. Press in control knob for ve (5) seconds (see Figure 39, page 22).

Note: You may be running this heater

for the rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

126868-01A 21

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Page 22

OPERATION

AUTO OFF ON

Continued

7. With control knob pressed in, press and release ignitor button. This will light pilot.

The pilot is attached to the front burner. If

needed, keep pressing ignitor button until

pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.

8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,

release control knob.

• If control knob does not pop out when

released, contact a qualified service

person or gas supplier for repairs.

Note: If pilot goes out, repeat steps 4

through 8 beginning on page 21.

9. Slightly push in and turn control knob counterclockwise to the ON position.

10. Wait one minute to light burners.

11. Set ame adjustment knob to any level between HI and LO.

12. To leave pilot lit and shut off burners only:

turn control knob clockwise to the PILOT position, or use remote control manual OFF button, or set selector switch

in the OFF position.

WARNING: Make sure the selector switch is in the OFF position when you are away from home for long periods of time. Heater will come on automatically with selector switch in the ON position.

Flame Adjustment

Ignitor Button

Control Knob

Figure 39 - Control Knob and Ignitor

Button Location

Pilot Burner

Figure 40 - Pilot

Knob

Ignitor Electrode

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TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the OFF position.

2. Close equipment shutoff valve (see Figure 21, page 16).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 6 under Lighting Instructions, page 21.

2. Press control knob and light pilot with

match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 9 through 11, column 1.

BLOWER

OPERATION

WARNING: This replace has

a three-prong, grounded electrical plug. This plug helps protect you against electrical shock. Only connect plug to a properly grounded, three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Access the blower control knob by pushing in on the bottom corners of the replace screen,

grasp the bottom of the screen and pull out

and up to remove the screen. The blower

control knob is located on the left side of the

replace oor. The blower is thermostatically controlled. This

means the replace and blower will not turn on and off at the same time. The replace may run for several minutes before the blower turns on. After the replace is shut off, the blower will continue to operate until the re-

place temperature cools.

The blower also includes a variable speed control. Turn the knob clockwise to turn the blower to the high position. Continuing to turn the knob will reduce the speed of the blower until it reaches a preset low speed.

126868-01A22

Page 23

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 41 shows a correct pilot ame pattern. Figure 42 shows an incorrect pilot ame pattern. The incorrect pilot ame is not properly

heating the thermocouple. When the thermo-

couple cools, the heater will shut down. If pilot ame pattern is incorrect, as shown

in Figure 42

• turn heater off (see To Turn Off Gas to Ap- pliance, page 22)

• see Troubleshooting, page 25

Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue and have no yellow or orange color.

Pilot Burner

Thermocouple

Figure 41 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 42 - Incorrect Pilot Flame Pattern

MAIN BURNER

Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so,

turn off heater and let cool. Remove blockage.

Blocked burner ame holes may create soot.

Figure 43 shows the correct burner ame.

The front ember burner should have a small

blue ame. When the ember material is applied, the embers will glow red and the ame may have a few small bright yellow tips less

than 1/2 inch in height.

The middle burner produces a blue ame

that impinges upon the ceramic ramp caus-

ing the ramp to glow red with an occasional yellow streak.

The rear burner produces a bright yellow ame with the base of the ame being blue.

Figure 44 shows the incorrect burner ame.

The front ember burner should not produce

yellow ames greater than 1/2" in height or any dark yellow or orange ames.

The middle burner should not produce ame that remains yellow or yellow ame that ex-

tends above the ceramic ramp. The rear burner should not produce a dark

yellow / orange ame nor should it be absent of blue color near the base of the ame next

to the shiny stainless steel burner..

If burner ame pattern is incorrect, as shown

in Figure 44.

• turn replace off (see To Turn Off Gas to Appliance, page 22)

• see Troubleshooting, page 25

Bright yellow

Middle burner

ame should be blue with

the ramp/

log glowing

orange/red

rear burner

ame; ame will be blue

next to burner

Small blue

ame on

ember

burner with no yellow

tipping

BURNER FLAME PATTERN

Figure 43 - Correct Burner Flame Pattern

WARNING: If incorrect burner

ame pattern occurs, your replace

could produce increased levels of carbon monoxide.

NOTICE: Do not mistake orange

ames with yellow tipping. Dirt or other ne particles are burned by

Yellow

tipping on ember

ame

Dark orange rear

burner ame

Yellow

or dark orange middle burner

ame

replace, causing brief patches of orange ame.

126868-01A 23

www.SuperiorFireplaces.US.com

Figure 44 - Incorrect Burner Flame Pattern

Page 24

CLEANING AND MAINTENANCE

WARNING: Turn off replace

and let cool before cleaning.

CAUTION: You must keep control areas, burner, and circulating air passageways of

replace clean. Inspect these areas of replace before each use. Have replace inspected yearly by a qualied service

person. Fireplace may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ame. Keep these holes clear of dust, dirt, lint, and pet hair. Clean these air in-

let holes prior to each heating season. Blocked

air holes will create soot. We recommend that

you clean the unit every three months during operation and have heater inspected yearly by

a qualied service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust

and dirt. To clean these parts we recommend

using compressed air no greater than 30 PSI.

Your local computer store, hardware store, or

home center may carry compressed air in a

can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could dam-

age the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt

(see Figure 45).

3. Blow air through the ports/slots and holes

in the burner.

4. Check the injector holder located at the end

of the burner tube again. Remove any large

particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now

been pushed into the burner repeat steps 3 and 4.

Injector

Holder

Ports/Slots

Burner Tube

Primary Air Inlet Holes

Figure 45 - Injector Holder On Outlet

Clean pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 46). With

unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw

if compressed air is not available.

Pilot Assembly

Burner Tube

Pilot Air Inlet Hole

Figure 46 - Pilot Inlet Air Hole

Burner Tube

Ports/ Slots

LOGS

• If you remove logs for cleaning, refer

to Installing Logs, page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

www.SuperiorFireplaces.US.com

126868-01A24

Page 25

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When ignitor button is pressed,

there is no spark at ODS/pilot

When ignitor button is pressed,

there is spark at ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned

wrong

1. Gas supply turned off or equipment shutoff valve

closed

2. Control knob not in PILOT position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when in-

stalled

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep

ignitor cable dry

3. Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while

in PILOT position

4. Continue holding down

control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance,

page 24) or replace ODS/ pilot assembly

7. Replace gas regulator

126868-01A 25

www.SuperiorFireplaces.US.com

Page 26

TROUBLESHOOTING

OBSERVED PROBLEM

ODS/pilot lights but flame

goes out when control knob

is released

Continued

POSSIBLE CAUSE

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve

not fully open

4. Pilot flame not touching

thermocouple, which allows thermocouple to cool, causing pilot ame to go

out. This problem could be caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local natural or propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 24) or replace ODS/ pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

Burner does not light after ODS/pilot is lit

Delayed ignition of one or both burners

Burner backfiring during combustion

Slight smoke or odor during initial operation

www.SuperiorFireplaces.US.com

1. Pilot has not had enough time to heat thermopile

2. Burner orice(s) clogged

3. Thermopile leads disconnected or improperly connected

4. Burner will not come on in

remote position

1. Logs are misplaced

2. Burner orice(s) clogged

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

1. Allow the pilot to burn for at

least 2 minutes

2. Clean burner(s) (see Clean-

ing and Maintenance, page

24) or replace burner

orice(s)

3. Reconnect leads (see Wiring Diagram, page 29)

4. Replace battery in transmitter and receiver

1. Read "INSTALLING LOGS"

and check for proper log placement

2. Clean burner(s) (see Cleaning

and Maintenance, page 24) or replace burner orice(s)

1. Clean burner (see Cleaning and Maintenance, page 24)

or replace burner orice(s)

2. Replace damaged burner

3. Replace gas regulator

1. Check burner for dirt and

debris. If found, clean

burner (see Cleaning and Maintenance, page 24)

2. Replace gas control

3. Problem will stop after a few

hours of operation

126868-01A26

Page 27

OBSERVED PROBLEM

Moisture/condensation no-

ticed on windows

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough combustion/ ventilation air

REMEDY

1. Refer to Air for Combustion and Ventilation require-

ments (page 6)

Heater produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Remote does not function

Excessive yellow flame in

front burner during burner combustion

Fireplace produces a clicking/

ticking noise just after burner

is lit or shut off

Dark residue on logs inside of

their replace

Note: After removing all causes of residue deposits, completely clean replace and appliance off residue before reusing

appliance

1. Turning control knob to HI

position when burners are

cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged

burner orice(s)

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Battery is not installed.

Battery power is low

1. Incorrect ember placement

2. Incorrect orice

3. Not enough air

4. Gas regulator defective

1. Metal expanding while heating or contracting while

cooling

1. Improper log placement

2. Drafts or other air currents

affecting ame pattern

3. Air holes at burner inlet blocked

4. Burner flame holes blocked

1. Turn control knob to LO po-

sition and let warm up for a

minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see page 10)

4. Clean burners (see Cleaning

and Maintenance, page 24) or replace burner orice(s)

1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar

products

1. Replace 9-volt batteries in receiver and remote control

1. Read EMBER PLACEMENT and correct per instructions

2. Replace orice. Call technical service

3. Check burner(s) for dirt

and debris. If found, clean

burner(s) (see Cleaning and Maintenance, page 24)

4. Replace gas regulator

1. This is normal with most

heaters. If noise is exces-

sive, contact qualied service

person

1. Properly locate logs (see Installing Logs, page 16)

2. Eliminate source of drafts around heater

3. Clean out air holes at burner inlet. Periodically repeat as needed

4. Remove blockage

126868-01A 27

www.SuperiorFireplaces.US.com

Page 28

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Fireplace produces unwanted

odors

POSSIBLE CAUSE

1. Heater burning vapors

from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See

IMPORTANT statement above)

2. Low fuel supply (propane/

LP only)

3. Gas leak. See Warning

statement above

REMEDY

1. Open window to ventilate

room. Stop using odor caus-

ing products while heater is

running

2. Rell supply tank (propane/

LP only)

3. Locate and correct all leaks (see Checking Gas Con-

nections, page 15)

Fireplace shuts off in use (ODS operates)

Gas odor even when control

knob is in OFF position

Gas odor during combustion

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning statement above

2. Control valve or gas control defective

1. Foreign matter between

control valve and burner

2. Gas leak. See Warning statement above

www.SuperiorFireplaces.US.com

1. Open window and/or door

for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,

page 24)

1. Locate and correct all leaks (see Checking Gas Con- nections, page 15)

2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Checking Gas Con-

nections, page 15)

126868-01A28

Page 29

WIRING DIAGRAM

AUTO

OFF

SPECIFICATIONS

Model VRT4032ZMN

• Rating (Variable): 17,000/25,000 Btu/Hr

• Type Gas: Natural Gas Only

• Ignition: Piezo

• Pressure Manifold: 3.5" W.C.

• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.

• Shipping Weight: 122 lbs. * For input adjustment

Model VRT4036ZMN

• Rating (Variable): 20,000/33,000 Btu/Hr

• Type Gas: Natural Gas Only

• Ignition: Piezo

• Pressure Manifold: 3.5" W.C.

• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.

• Shipping Weight: 122 lbs. * For input adjustment

Thermopile

Model VRT4032ZMP

• Rating (Variable): 17,000/25,000 Btu/Hr

• Type Gas: Propant/LP Only

• Ignition: Piezo

• Pressure Manifold: 7.9" W.C.

• Inlet Gas Pressure (in. of water) Maximum 13" W.C., Minimum* 11" W.C.

• Shipping Weight: 122 lbs. * For input adjustment

Model VRT4036ZMP

• Rating (Variable): 20,000/33,000 Btu/Hr

• Type Gas: Propant/LP Only

• Ignition: Piezo

• Pressure Manifold: 7.9" W.C.

• Inlet Gas Pressure (in. of water) Maximum 13" W.C., Minimum* 11" W.C.

• Shipping Weight: 122 lbs. * For input adjustment

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for

parts replaced under warranty.

Contact authorized dealers of this product.

If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.

When calling, have ready

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low for

propane/LP unit

You may feel your gas pressure is too low. If so, contact your local gas supplier.

126868-01A 29

www.SuperiorFireplaces.US.com

• your name and address

• model and serial numbers of your replace

• how replace was malfunctioning

• type of gas (propane/LP or natural gas)

• purchase date Usually, we will ask you to return the part to

the factory.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so,

contact INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.

You can also visit INNOVATIVE HEARTH PRODUCTS’s web site at www.IHP.

US.com.

Page 30

PARTS

LOG BASE ASSEMBLY MODELS VRT4032ZMN, VRT4032ZMP, VRT4036ZMN AND VRT4036ZMP

* See page 32 for part numbers

www.SuperiorFireplaces.US.com

126868-01A30

Page 31

This list contains replaceable parts used in your replace. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 29 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

1 126085-01 Thermodisc, Magnetic Bracket • • • • 1 2 103647-01 Control, Solid State • • • • 1 3 101449-01 Decal, Control Position • • • • 1 4 106351-01 Nut, Lock • • • • 1 5 103650-01 Knob Control • • • • 1 6 099918-12 Regulator, Pilot • • 1 7 126195-01 Floor 32'' Fireplace System • • 1

126195-02 Floor 36'' Fireplace System • • 1

8 126196-01 Leg, Floor Support • • 3

126196-01 Leg, Floor Support • • 4 9 14607 Switch, Rocker ON/OFF • • • • 1 10 126200-01 Bracket, Chassis Mounting • • • • 1 11 098265-02 Elbow, Male • • • • 1 12 100609-01 Tube, Pilot • • 1 13 099387-09 Tube, Pilot • • 1

099387-12 Tube, Pilot • • 1 14 103781-05 Valve, Gas NG (0.820.643) • • 1

103781-06 Valve, Gas LP (0.820.642) • • 1 15 103784-01 Knob, Short Extension (Pilot) • • • • 1 16 103784-02 Knob, Short Extension (HI-LO) • • • • 1 17 107634-01SA Plate, NG Conversion • • 1 18 111435-04 Ignitor, Electronic • • • • 1 19 112465-01 Burner, 18'' Ramp Front • • 1

112465-02 Burner, 24/30'' Ramp Front • • 1 20 112466-01 Burner, 18'' Ramp Rear • • 1

112466-02 Burner, 24/30'' Ramp Rear • • 1 21 126368-01 Shield, Remote Valve Heat • • 1

112715-01SA Shield, Remote Knob Heat • • 1 22 112829-02 Shutter, Air • • • • 1 23 119321-01 Tube, Venturi • • • • 1 24 119416-01 Elbow, Male 1/2 X 3/8 Flare • • • • 1 25 119795-01 Gasket, Burner • • • • 1 26 126367-01 Bracket, Ignitor • • • • 1 27 125300-01 Bracket, Remote Valve Support • • • • 1 28 125300-02 Bracket, Remote Valve Support • • • • 1 29 125301-01 Bracket, Pan Burner Support • • • • 2 30 125306-02 Pan Burner Assembly BGE18 • • 1

125306-01 Pan Burner Assembly BGE24/36 • • 1 31 125468-01 Tube, Burner Inlet • • 1

125468-02 Tube, Burner Inlet • • 1 32 125489-01 Shield, Air 18'' BGE • • 1

125489-02 Shield, Air 24/30/36'' BGE • • 1

VRT4032ZMP

VRT4032ZMN

VRT4036ZMP

VRT4036ZMN

126868-01A 31

www.SuperiorFireplaces.US.com

Page 32

This list contains replaceable parts used in your replace. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 29 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

33 125550-01 Bracket, Pilot • 1

112713-06 Bracket, Pilot • • 1 112713-01SA Bracket, Pilot • 1

34 125339-01 Pilot, ODS Copreci LP • • 1

103779-01 Pilot, ODS NG. • • 1

35 101004-06 Orice, .0530 (1,35MM) Top • 1

101004-26 Orice, .0380 (0,965MM) Top • 1 101004-28 Orice, .063 (1,60MM) Top • 1 101004-24 Orice, .042 (1,07MM) Top • 1

36 101004-14 Orice, .072 (1,82MM) Middle • 1

101004-09 Orice, .040 (1,02MM) Middle • 1 101004-11 Orice, .067 (1,70MM) Middle • 1 101004-10 Orice, .0453 (1,15MM) Middle • 1

37 111819-10 Orice, Elbow P53 95 110 Pan • • 1

099056-45 Orice, 0.028 (0,711MM) Pan • 1

111819-11 Orice, Elbow P53 95 300 Pan • 1 38 124933-01 Orice, Holder 90 Degree Elbow • 1 39 121005-01RV Bracket, Air shield • 1 40 126382-01 Duct, Air • • 1

PARTS AVAILABLE — NOT SHOWN

101398-01 Harness, Wire • • • • 1

103646-01 Wire, Harness • • • • 1

098219-36 Cord, Power Supply • • • • 1

103284-03 Wire, Harness • • • • 1

100563-01 Plate, Warning • • • • 1

125070-01 Kit, Platinum Embers • • • • 1

125071-01 Kit, Rockwool Ember • • • • 1

103877-01 Plate, Lighting Instructions • • • • 1

101628-03 Connector, Flexible • • • • 1

098271-12 Cable, Ignitor • • • • 1

100639-01 Decal, Caution • • • • 1

125557-01 Chunk, Left Ember • • 1

125557-02 Chunk, Middle Ember • • 1

125557-03 Chunk, Right Ember • • 1

VRT4032ZMP

VRT4032ZMN

VRT4036ZMP

VRT4036ZMN

www.SuperiorFireplaces.US.com

126868-01A32

Page 33

PARTS

FIREPLACE MODELS VRT4032ZMN, VRT4032ZMP, VRT4036ZMN AND VRT4036ZMP

This list contains replaceable parts used in your replace. When ordering parts, follow the

instructions listed under Replacement Parts on page 29 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

1 108423-01 Panel Closure Smooth • • 2

VRT4032ZMP

VRT4032ZMN

VRT4036ZMP

VRT4036ZMN

106651-01 Panel Closure Smooth • • 2

2 108423-02 Panel Face Top 32'' Stamped • • 2

106684-01 Panel Closure Top Louvered 36'' • • 2 3 110037-01 Electrical Duct Assembly • • • • 1 4 20280 Spacer, Top • • • • 4 5 21171 Cover Gas Conduit Plate • • • • 5 6 126366-01 ASM 32'' Fireplace System Screen • • 1

126366-02 ASM 36'' Fireplace System Screen • • 1 7 125519-01 Magnet, Door Latch • • • • 2 8 126375-01 Hood 32'' Fireplace System • • 1

126375-02 Hood 36'' Fireplace System • • 1 9 119943-01 Blower • • • • 1

126868-01A 33

www.SuperiorFireplaces.US.com

Page 34

This list contains replaceable parts used in your heater. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 29 of this manual.

KEY NO.

PART NUMBER

DESCRIPTION QTY32" 36"

1 125851-01 125852-01 Log, Ramp 1 2 125851-02 125852-02 Log, Left Front 1 3 125851-03 125852-03 Log, Right Front 1 4 125851-04 125852-04 Log, Left Front Ember Bed 1 5 125851-05 125852-05 Log, Right Front Ember Bed 1 6 125851-06 125852-06 Log, Left Middle 1 7 125851-07 125852-07 Log, Right Middle 1 8 125851-08 125852-08 Log, Rear Middle 1 9 125851-09 125852-09 Log, Rear 1 10 125851-10 125851-10 Log, Left Top 1 11 125851-11 125852-11 Log, Middle Crossover 1 12 125851-12 125852-12 Log, Top Rear 1 13 125851-13 125851-13 Log, Switch 1

www.SuperiorFireplaces.US.com

126868-01A34

Page 35

ACCESSORIES

TEMPSET

ROOM

OFF

MODE

SET

NOTICE: All accessories may

not be available for all replace

models.

Purchase these replace accessories from

your local dealer. If they can not supply these

accessories, call INNOVATIVE HEARTH

PRODUCTS at 1-800-655-2008 for informa-

tion. You can also write to the address listed

on the back page of this manual.

MANTELS

W32TU - 32" Wall Mantel, Unnished,

Traditional

W32TO - 32" Wall Mantel, Oak Stain,

Traditional

C32TU - 32" Corner Mantel, Unnished,

Traditional

C32TO - 32" Corner Mantel, Oak Stain,

Traditional

W32CO - 32" Wall Mantel, Oak Stain, Classic C32CO - 32" Corner Mantel, Oak Stain, Classic W32DO - 32" Wall Mantel, Oak Stain, Dentil W32GO - 32" Wall Mantel, Oak Stain,

Georgian C32GO - 32" Corner Mantel, Oak Stain, Georgian

ADJUSTABLE MANTELS

MACMO - Medium Universal Cabinet Mantel,

Dark Oak Stain (For 32'' Models)

MACMW - Medium Universal Cabinet Mantel,

Dark Walnut Stain (For 32'' Models)

LACMO - Large Universal Cabinet Mantel,

Dark Oak Stain (For 36'' Models)

LACMW - Large Universal Cabinet Mantel,

Dark Walnut Stain (For 36'' Models)

PERIMETER TRIM ACCESSORY

PT32 - Black PT32B - Brushed Brass PT32P - Platinum

For all models. Optional with built-in installa-

tion. Provides a nished appearance covering rough and/or unnished mantel or wall opening, edges, etc.

RECEIVER AND HAND- HELDTOUCH-SCREEN THERMOSTAT REMOTE CONTROL KIT - TSRC

For all models. Allows gas log heater to be

operated in a manually, thermostatically, or

programmed controlled mode.

RECEIVER AND HAND- HELD THERMOSTAT REMOTE CONTROL KIT - TLCR

For all models. Allows the gas log heater to

be operated in a manually or thermostatically

controlled mode. You can turn the gas log heater on and off without ever leaving the

comfort of your easy chair.

OFF

RECEIVER AND HAND-HELD REMOTE CONTROL KIT - MRC

For all models. Allows the gas log heater

to be turned on and off by using a hand-held remote control.

WALL-MOUNT THERMOSTAT SWITCH - GWMT1

For all models. The desired comfort setting

can be selected on the wall thermostat and the replace will automatically cycle from pilot

to the heat setting selected.

WALL-MOUNT ON/OFF SWITCH GWMS2

For all models. Allows the gas replace to be

turned on and off with a wall switch.

VINTAGE FIBER LINER KITS

SBLQ32SVF AND SBLQ36SVF

126868-01A 35

www.SuperiorFireplaces.US.com

Page 36

Innovative Hearth Products

Superior™ Brand Gas Fireplaces, Stoves and Inserts

20 Year Limited Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand gas ﬁreplace, Stove or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body and ﬁrebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to ﬁve years. THERE ARE EXCLUSIONS AND LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of ﬁrst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The Product body and ﬁrebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:

Burner – Repair or replacement for one year from the date of installation Gas components – Repair or replacement for one year from the date of installation Gaskets – Repair or replacement for one year from the date of installation Logs – Replacement for one year from the date of installation against thermal breakage only Optional blowers & remote controls – Repair or replacement for one year from the date of installation Optional glass doors – Repair or replacement for 90 days from the date of installation Tempered glass - Replacement for one year from the date of installation Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁre, ﬂood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁre hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁciency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate ﬁreplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting conﬁgurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁtness for a particular use or purpose, and there is no implied condition of ﬁtness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year Limited Warranty are in addition to and not a modiﬁcation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁrst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900223-00, Rev. NC 12/2013

Innovative Hearth Products

1508ElmHillPike,Suite108•Nashville,TN37210

Page 37

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

WARRANTY

) _____________________________

) __________________________

126868-01A 37

www.SuperiorFireplaces.US.com

Page 38

P126868-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126868-01 Rev. A 02/14