Superior VRT4032ZEN, VRT4032ZEP, VRT4036ZEN, VRT4036ZE Installation And Operation Instruction Manual

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Page 1

Installation and Operation Instructions

PFS

Superior™ Unvented (Vent-Free) Radiant Faced Fireplace System with Logs and Thermostat Blower

P/N 126867-01 Rev.A 02/2014

P126867-01

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

Models

VRT4032ZEN VRT4032ZEP VRT4036ZEN VRT4036ZEP

This is an unvented gas-ﬁred heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a ﬁre or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ﬂammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁre department.

— Installation and service must be performed by a qualiﬁed installer, service agency or the gas supplier.

Page 2

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identication ........................................... 4

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 22

Inspecting Burners............................................. 29

Cleaning and Maintenance ................................ 30

SAFETY

Wiring Diagram .................................................. 31

Specications .................................................... 32

Troubleshooting ................................................. 33

Parts .................................................................. 40

Replacement Parts ............................................ 45

Service Hints ..................................................... 45

Technical Service............................................... 45

Accessories ....................................................... 45

Warranty ............................................................ 46

WARNING: Improper

installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency, or the gas supplier.

WARNING: This is an

unvented gas-red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air

for Combustion and Ventilation section on page 6

of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

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126867-01A2

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SAFETY

Continued

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the

u, with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have

heater serviced. Some people are more affected by carbon monoxide than others. These

include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol, and those at high altitudes.

Natural and Propane/LP Gas: Natural and propane/LP gases are odorless. An odormaking agent is added to the gas. The odor

helps you detect a gas leak. However, the

odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of this heater.

WARNING: Any change to this heater or its controls can be dangerous.

Do not place clothing or other

ammable material on or near the

appliance. Never place any objects on the heater.

Fireplace front and screen become

very hot when running replace.

Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.

Carefully supervise young children when they are in the room with

replace. When using the optional

hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this replace with the replace screen and hood in place. Make sure replace screen

and hood are in place before running heater.

WARNING: Do not use a blower insert, heat exchanger insert, or other accessory not approved for use with this heater.

Keep the appliance area clear and free from combustible materials, gasoline, and other ammable vapors and liquids.

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can create drafts that alter burner ame

patterns. Altered burner patterns can cause sooting.

Due to high temperatures, the appliance should be located out of

trafc and away from furniture and

draperies.

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1. This appliance is only for use with type of

gas indicated on rating plate. This appli-

ance is not convertible for use with other

gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/ LP supply tank(s) outdoors (propane/LP only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions

• if you cannot reach your gas supplier,

Page 4

SAFETY

Cont.

S M T W T F S

AM PM

ROOM

SET

Pilot

ON THERMO OFF

PROGRAM

MODE/SET

Continued

call the re department

4. This replace shall not be installed in a

bedroom or bathroom.

5. Do not use this replace as a wood-burning replace. Use only the logs provided with the replace.

6. Do not add extra logs or ornaments such

as pine cones, vermiculite, or rock wool.

Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the control

area of replace.

7. This replace is designed to be smokeless. If logs ever appear to smoke, turn off replace and call a qualied service

person.

Note: During initial operation, slight smok-

ing could occur due to log curing and

replace burning manufacturing residues.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, page 23.

9. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or

furniture.

10. This replace needs fresh air ventilation to run properly. This replace has an Oxygen

Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the replace if not enough fresh air is available.

See Air for Combustion and Ventilation,

page 6. If replace keeps shutting off, see Troubleshooting, page 24.

11. Do not run replace

• where ammable liquids or vapors are

used or stored.

• under dusty conditions.

12. Do not use this replace to cook food or burn paper or other objects.

13. Do not use replace if any part has been under water. Immediately call a qualied

service technician to inspect the room

replace and to replace any part of the control system and any gas control which has been under water.

14. Turn off and unplug fireplace and let

cool before servicing. Only a qualied

service person should service and repair

replace.

15. Operating replace above elevations of 4,500 feet could cause pilot outage.

16. Do not operate fireplace if any log is

broken. Do not operate replace if a log is chipped (dime-sized or larger).

17. To prevent performance problems, do not

use propane/LP fuel tank of less than 100 lbs. capacity (propane/LP only).

18. Provide adequate clearances around air

openings.

19. The screen or any other part removed for servicing must be replaced prior to operating this heater.

PRODUCT IDENTIFICATION

Left Side

Log Set

Top panel Assembly

Fireplace Hood

Magnet

Front Burner

Base Assembly

Remote Control

Figure 1 - Log Base Assembly

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Screen Assembly

Figure 2 - Fireplace

Top Outer Casing

Right Side

Bottom Panel Assembly

Front

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LOCAL CODES

Install and use replace with care. Follow all local codes. In the absence of local codes,

use the latest edition of The National Fuel

Gas Code ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note: Where listed vented decorative logs are required, thermostat operation is not

permitted.

UNPACKING

CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

1. With utility knife, cut the carton all the way

around above the staples on the bottom tray. Lift the carton off the heater. Remove packing.

Note: The hood IS located in the packing

on the right hand side of the heater front. Lift the heater off the bottom tray.

State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the

Commonwealth of Massachusetts.

2. Locate two screws above top corners of the replace screen. Remove and discard these screws. Push the bottom corners of the screen in and release. The screen will

pop out at the bottom. Grasp the bottom

of the screen, lift the screen up and pull

out to remove.

3. Remove protective packaging applied to

logs, log base assembly, and replace.

4. Remove fireplace hood from carton inserts.

5. Check all items for any shipping damage.

If damaged, promptly inform dealer where you bought replace.

PRODUCT FEATURES

OPERATION

This vent-free replace is clean burning. It requires no outside venting. There is no heat

loss out a vent or up a chimney. Heat is gen-

erated by both realistic ames and glowing embers. When used without the blower, the replace requires no electricity making it ideal

for emergency backup heat.

SAFETY DEVICE

This replace has a pilot with an Oxygen

Depletion Sensing (ODS) safety shutoff

system. The ODS/pilot is a required feature

for vent-free room heaters. The ODS/pilot

system shuts off the replace if there is not

enough fresh air.

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ELECTRONIC IGNITION SYSTEM

This heater has an electronic ignitor to light

the replace's fuel supply.

BLOWER ASSEMBLY

This replace includes a blower assembly. The blower operates thermostatically and features a variable speed control. The blower circulates heated air from the replace into the room.

Page 6

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or

applicable local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their

homes as airtight as possible. While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, replaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space The information on pages 6 through 8 will help

you classify your space and provide adequate

ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of unusually tight construction, you must provide

additional fresh air.

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Unusually tight construction is dened as

construction where: a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 8.

If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location.

Conned and Unconned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed in

that space and an unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed in

that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

-11

kg per pa-sec-m2) or less

DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install replace plus any adjoining rooms with doorless passageways or ventilation grills between

the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

126867-01A6

Page 7

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

AIR FOR COMBUSTION AND VENTILATION

Continued

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace _________ Btu/Hr Gas water heater* _________ Btu/Hr

Gas furnace _________ Btu/Hr Vented gas heater _________ Btu/Hr Gas replace logs _________ Btu/Hr Other gas appliances* +________ Btu/Hr Total = ________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

Example:

Gas water heater _____________ Btu/Hr Vent-free replace + ___________ Btu/Hr

Total = ____________ Btu/Hr

40,000 33,000 73,000

4. Compare the maximum Btu/Hr the space

can support with the actual amount of

Btu/Hr used.

_______ Btu/Hr (maximum the space can

support)

_______ Btu/Hr (actual amount of Btu/Hr

used)

Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conned space

because the actual Btu/Hr used is more than the

maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconned space, remove door to adjoining room or add ventilation grills between rooms.

See Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

126867-01A 7

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If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 3). You can also remove door into adjoining room (see option 3, Figure 3). Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Figure 3 - Ventilation Air from Inside

Building

Page 8

Outlet Air

Ventilated Attic

Outlet A

Inlet Air

Ventilated

Crawl Space

Crawl

Space

To Attic

AIR FOR COMBUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo-

stat-controlled power vent. Heated air entering the attic will activate the power vent.

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualied ser-

vice person must install re-

place. Follow all local codes.

WARNING: Never install the

replace

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture, clothing, or other ammable

objects are less than 36" from the front and 42" from the top

• in high trafc areas

• in windy or drafty areas

of replace. For side clear-

ances see Figure 8, page 10

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Figure 4 - Ventilation Air from Outdoors

CAUTION: This replace creates warm air currents. These currents move heat to wall sur-

faces next to replace. Installing replace next to vinyl or cloth

wall coverings or operating heater where impurities (such as, but not limited, to tobacco smoke, aromatic candles, clean-

ing uids, oil or kerosene lamps,

etc.) in the air exist, may discolor walls or cause odors.

Note: Your replace is designed to be used in zero clearance installations. Wall or framing material can be placed directly against any exterior surface on the rear, sides, or top of your replace, except where standoff spacers are integrally attached. Where standoff spacers are attached to your replace, combustible material (studs and wall board) may be place on top and above the top of the standoffs.

Use the dimensions shown for rough openings

to create the easiest installation. See Built-In Fireplace Installation, page 11.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing replace in rooms without enough ventilation air may cause mildew to form from too much

moisture. See Air for Combustion and Ventila- tion, page 6.

IMPORTANT: Make sure the replace is level. If replace is not level, log set will not work properly.

126867-01A8

Page 9

INSTALLATION

Continued

CHECK GAS TYPE

Use the correct gas type (natural or propane/

LP) for your replace. If your gas supply is not correct, do not install replace. Call dealer where you bought replace for proper type replace.

WARNING: This appliance is equipped for natural or propane/ LP gas but not both. Gas type is indicated on rating plate. Field conversion is not permitted.

ELECTRICAL HOOKUP

This replace includes a blower which must be connected to either a wall receptacle or the electrical receptacle that is included within the replace. If the receptacle included with the replace is to be used, it must be wired to a 120 volt supply by a certied electrician.

INSTALLING HOOD

Install hood to rail already installed in replace as shown in Figure 5. Use 3 Phillips screws

provided.

1. Remove packaging from three pieces of trim.

2. Locate four screws, two adjusting plates with set screws, and two shims in the hardware packet.

3. Align shim under adjusting plate as shown

in Figure 6.

4. Slide one end of adjusting plate/shim

in slot on mitered edge of top trim (see Figure 6).

5. Slide other end of adjusting plate/shim

in slot on mitered edge of side trim (see Figure 6).

6. While firmly holding edges of trim to-

gether, tighten both set screws on the adjusting plate with slotted screwdriver.

7. Repeat steps 1 through 6 for other side.

8. Tighten trim hanging screws (#10 x 6.25

shoulder) into holes in cabinets. Place

the assembled trim onto replace cabinet. Align hanging notches on trim with hanging screws on side of replace (see Figure

7). Push trim rmly into place, sliding hanging notches over hanging screws.

Set Screws

Top Trim

Side Trim

Adjusting

Plate

Rail

Hood

Slot

Figure 6 - Assembling Perimeter Trim

Screw

Figure 5 - Installing Hood

ASSEMBLING AND ATTACHING

Shim

Mitered Edge

Slot

Trim Hanging

Screws

Hanging Notches on Trim

OPTIONAL PERIMETER TRIM (Included with Mantel Accessory)

IMPORTANT: If you are recessing the rebox in a wall, do not attach trim at this time. See

Built-In Fireplace Installation, page 11. Note: These instructions show assembling and attaching trim to replace.

126867-01A 9

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Assembled Trim

Figure 7 - Attaching Perimeter Trim to

Fireplace

Page 10

INSTALLATION

Continued

INSTALLATION CLEARANCES

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from

oor, ceiling, and adjoining wall.

Carefully follow the instructions below. This will ensure safe installation.

Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling

A. Clearances from the side of the replace

cabinet to any combustible material and

wall should follow diagram in Figure 8.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This com-

bustible material must be 4" from the side of the replace opening (see Figure 8).

B. Clearances from top of replace opening

to ceiling should not be less than 42".

MINIMUM CLEARANCE TO

COMBUSTIBLE MATERIALS

Top 0", Left and Right Sides 16",

Bottom and Rear 0", Front 36"

Example

*Minimum 16" from Side Wall

Figure 8 - Minimum Clearance for

Combustible to Wall

CONVENTIONAL FIREPLACE INSTALLATION

Conventional installation of this fireplace

involves installing replace along with the corner, face, or cabinet mantel with hearth base accessories against a wall in your home. Follow the instructions in this section to install the replace in this manner.

1. Assemble cabinet mantel, hearth base,

and trim accessories. Assembly instruc-

tions are included with each accessory.

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2. Install a properly grounded, 120 volt threeprong electrical outlet at replace location if an outlet is not there. If possible, locate outlet so cabinet mantel will cover it when

installed (see Figure 9).

3. Install gas piping to replace location. This installation includes an approved exible gas line (if allowed by local codes) after the equipment shutoff valve. The exible

gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 13.

4. Place hearth base accessory against wall at

installation location. Cut an access hole in

hearth top to run exible gas line to replace

(see Figure 9). Make sure to locate access

hole so cabinet mantel will cover it when

installed.

Note: You can secure base to oor using

wood screws. Countersink screw heads and putty over.

5. Route exible gas line through access

hole in hearth base.

6. Center cabinet mantel on hearth base (see

Figure 10, page 11). Make sure mantel is ush against wall.

7. Place cardboard or other protective material on top of hearth base. Carefully set

replace on protective material, with back of replace inside mantel opening.

8. Attach exible gas line from replace gas

regulator to gas supply. See Connecting Fireplace to Gas Supply, page 14.

9. Route blower electrical cord through access holes in either side of replace.

Electrical Outlet

Rigid Pipe and Gas Shutoff Valve

Hearth Base

Figure 9 - Placing Hearth Base

Accessory Against Wall

Gas Line Access Hole

126867-01A10

Page 11

INSTALLATION

Depth

(Minimum)

Width

(Inside to Inside)

Height

Continued

10. Carefully insert replace into cabinet mantel.

Be careful not to scratch or damage hearth

base, cabinet mantel, or any laminate trim

on hearth base. Remove protective material from top of hearth base and from front of

replace (if any).

Note: You can secure replace to hearth

or oor. Remove burner assembly. Locate screw holes in bottom of base. Tighten wood screws through these holes and into hearth or oor. Replace burner assembly.

11. Check all gas connections for leaks. See Checking Gas Connections, page 15.

Cabinet Mantel

Figure 12 - Inserting Fireplace Into

Cabinet Mantel

BUILT-IN FIREPLACE INSTALLATION

Built-in installation of this replace involves installing replace into a framed-in enclosure. This makes the front of replace ush with wall. If installing a mantel above the replace, you must follow the clearances shown in Figure 16, page 12. Follow the instructions below to install the replace in this manner.

Rough Opening Dimensions for Built-in

Installation

Model

Front Width

(Inside to Inside)

Height Depth

32" 34 7/8" 36 3/4" 16 1/4"

Figure 10 - Installing Cabinet Mantel

36" 41 1/2" 40 1/2" 20 3/4"

1. Frame in rough opening. Use dimensions

shown in Figure 13 for the rough opening. If installing in a corner, use dimensions shown in Figure 14,page 12, Figure 13,

for the rough opening.

Nailing Flange

Figure 11 - Location of Nailing Flange

126867-01A 11

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Figure 13 - Rough Opening for Installing

in Wall

Page 12

2. Install gas piping into replace location.

Supplied Firebox Hood Must Be Used at All Times

Wire-mesh Screen

Firebox

Noncombustible Material May Project Off this Surface above the Firebox Hood

Mantel Shelf

Note: Any portion of the mantel shelf must NOT extend beyond this profile.

12" 16" 20"

12"

Note: All vertical measurements are from top of fireplace hood opening to bottom of mantel shelf. These minimum clearances replace any other recommended clearances supplied with your ANSI Z21.11.2 approved gas logs.

Wall board or facing material (above firebox) may be of combustible material, including decorative mantel ornaments or other similar projections off of the facing material.

Framing Material

3. Carefully set replace in front of rough

4. Carefully insert fireplace into rough

5. Attach exible gas line to gas supply.

6. Attach replace to wall studs using nails

Figure

* THESE DIMENSIONS ALLOW FOR MINIMUM CLEARANCES TO A 45° PROJECTED SIDE WALL

HOWEVER, CLEARANCES TO PROJECTED MANTEL TRIMS AND FACINGS ARE ALLOWED WITHIN A MINIMUM OF 16" TO A PERPENDUCULAR WALL AS SHOWN IN FIGURE 5, ON PAGE 10

Figure

Figure 14 - Rough Opening for Installing

Nails or Wood

Screws

Figure 15 - Attaching Fireplace to Wall

INSTALLATION

Continued

This installation includes an approved exible gas line (if allowed by local codes) after the equipment shutoff valve. The exible

gas line must be the last item installed on the gas piping. See Installing Gas Piping

to Fireplace Location, page 13.

opening with back of replace inside wall

opening.

See Connecting Fireplace to Gas Supply, page 14.

or wood screws through holes in nailing ange (see Figure 15).

FOR 32" MODELS

0" CLEARANCE

/8"

*10

/2"

FOR 36" MODELS

/8"

/2"

*14

FOR 42" MODELS

in Corner

Nailing Flange

Studs

/4"

/2"

55 5/8"

/2"

/4"

/2"

*10

0" CLEARANCE

/8"

/2"

*14

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7. Check all gas connections for leaks. See

Checking Gas Connections, page 15.

8. Plug electrical cord into electrical outlet.

9. Install trim after nal nishing and/or painting of wall (see Figure 7, page 9).

IMPORTANT: When nishing your rebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood,

etc. may be butted up next to the sides and top

of the rebox. Combustible materials should never overlap the rebox front facing.

WARNING: Do not allow any

combustible materials to overlap

the rebox front facing.

IMPORTANT: Noncombustible materials such

as brick, tile, etc. may overlap the front facing,

but should never cover any necessary openings like louvered slots or screen assembly.

WARNING: Do not allow noncombustible materials to cover any necessary openings like louvered slots.

WARNING: Use only noncombustible mortar or adhesives when overlapping the front facing with noncombustible facing material.

Figure 16 - Minimum Mantel Clearances

for Built-In Installation

126867-01A12

Page 13

INSTALLATION

Continued

Mantel Clearances for Built-In Installation

If placing mantel above built-in replace, you must meet minimum clearance between mantel shelf and top of replace opening.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• raise the mantel to an acceptable height

• remove the mantel

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

INSTALLING GAS PIPING TO FIREPLACE LOCATION

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection.

WARNING: A qualified

service person must connect

replace to gas supply. Follow

all local codes.

CAUTION: Never connect

propane/LP replace directly

to the propane/LP supply. This

replace requires an external

regulator (not supplied). Install the external regulator between

the replace and propane/LP

supply.

WARNING: Never connect

natural gas replace to private

(non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing replace, make sure you have the items listed below.

• external regulator for propane/LP unit only

(supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap (optional)

• tee joint

• pipe wrench

• approved exible gas line with gas connector (if allowed by local codes) (not

provided)

* A equipment shutoff valve with 1/8" NPT

tap is an acceptable alternative to test gauge

connection. Purchase the optional equipment

shutoff valve from your dealer.

For propane/LP units, the installer must

supply an external regulator. The external

regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator

damage could occur. Install external regulator

with the vent pointing down as shown in Figure 17, page 14. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow

proper gas volume to replace.

If pipe is too small, undue loss of volume will occur.

126867-01A 13

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Page 14

INSTALLATION

Continued

Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from replace

(see Figure 18).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment

shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special

requirements for locating equipment shutoff valve to replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from

going into pipe. Excess sealant in pipe could

result in clogged replace valves. Never use sealant on are threads.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

We recommend that you install a sediment

trap in supply line as shown in Figure 18. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and replace. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and

contaminants. This keeps them from going

into replace gas controls. If sediment trap is not installed or is installed wrong, replace

may not run properly.

External Regulator

Vent Pointing Down

Figure 17 - External Regulator on

Propane/LP Supply Tank with Vent

Pointing Down

Propane/LP Supply Tank

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Equipment Shutoff Valve With 1/8" NPT Tap*

Natural Gas

From Gas Meter

(5" W.C.** to

10.5" W.C.

3" Minimum

Cap Pipe Tee Nipple Joint

Sediment Trap

Figure 18 - Gas Connection

* Purchase the optional equipment shutoff

valve from your dealer. ** Minimum inlet pressure for purpose of input

adjustment.

Pressure)

Propane/LP From External Regulator

(11" W.C.** to 14" W.C.

Pressure)

CONNECTING FIREPLACE TO GAS SUPPLY

Installation Items Needed

• 5/16" hex socket wrench or nut-driver

• Phillips screwdriver

• sealant (resistant to propane/LP gas, not

provided)

1. Remove replace screen. Remove two screws that hold replace screen in place for shipping. These screws are located near top of screen. Discard screws. Push

the bottom corners of the screen in and

release. The screen will pop out at the bottom. Grasp the bottom of the screen,

lift the screen up and pull out to remove.

2. Remove screws that attach log base assembly to replace (see Figure 19, page

15). Carefully lift up log base assembly

and remove from replace (see Figure 19, page 15).

3. Route gas line (provided by installer)

from equipment shutoff valve to replace. Route exible gas supply line through one

of the access holes.

4. Attach the exible gas line to gas supply (see Figure 20, page 15). Check tightness of exible gas line attached to gas regulator of replace (see Figure 20, page 15).

5. Check all gas connections for leaks. See

Checking Gas Connections, page 15

6. Replace log base assembly back into replace. Feed exible gas line into re-

126867-01A14

Page 15

INSTALLATION

Continued

place base area while replacing log base assembly. Make sure the entire exible gas line is in replace base area. Reattach log base assembly to replace with screws removed in step 2, page 14.

CAUTION: Do not pick up log base assembly by burner. This could damage burner. Only handle base by grates.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and

replace. See guidelines under

Connecting Fireplace to Gas Supply, page 14.

Figure 19 - Removing Log Base

Assembly From Fireplace

To Fireplace Gas Regulator

Flexible Gas Line from Fireplace Gas Regulator

Figure 20 - Attaching Flexible Gas Lines

Equipment Shutoff

Valve Provided by Installer

Propane/LP

To External Regulator

Natural Gas

To Gas Meter

Together

NOTICE: Most building codes do not permit concealed gas

connections. A exible gas line

is provided to allow accessibility

from the replace (see Figure 20). The exible gas supply line con-

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect replace with its main gas valve (control valve) and equipment shut-

off valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa)

will damage replace regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for

natural gas, or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect fireplace and equipment

shutoff valve to gas supply. Check recon-

nected ttings for leaks.

nection to the equipment shutoff valve should be accessible.

126867-01A 15

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Page 16

INSTALLATION

Continued

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see

Figure 21).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for

natural gas, or using compressed air.

3. Check all joints from gas meter to equip-

ment shutoff valve for natural gas or pro-

pane/LP supply to equipment shutoff valve

for propane/LP (see Figures 22 and 23).

Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Equipment

Shutoff Valve

Figure 21 - Equipment Shutoff Valve

Gas Control Valve

Figure 22 - Checking Gas Joints for

Natural Gas

Equipment Shutoff Valve

Open

Closed

Equipment

Shutoff Valve

Gas Meter

Propane/LP Supply Tank

PRESSURE TESTING FIREPLACE GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 21).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of replace is in

the OFF position.

4. Check all joints from equipment shutoff

valve to gas control valve (see Figures 22 or 23). Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

5. Correct all leaks at once.

6. Light replace (see Operation, page 22). Check all other internal joints for leaks.

7. Turn off replace (see To Turn Off Gas to Appliance, page 22).

POWER SUPPLY AND BATTERY INSTALLATION

It is helpful to have a ashlight so you can see the connections as described below. Locate the battery power supply. It is the black box with the red and black wires. Locate the

control module (see Figure 24). Connect the

battery power supply to the control module by plugging the battery power supply to the

mating receptacle on the control module. The receptacle is located on the side of the black

control module next to the word “SUPPLY” which is molded in the control module’s black

housing (see Figure 24). Be certain to push the plug fully into the receptacle. Install bat-

teries in the battery power supply and hand

held remote control.

S1 Button

Gas Control Valve

Figure 23 - Checking Gas Joints for

Propane/LP Gas

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Connect Battery Plug Here

Figure 24 - Control Module

126867-01A16

Page 17

INSTALLATION

Continued

TOUCH PAD INSTALLATION

Locate the touch pad wire harness and the

touch pad control (see Figure 25). They are shipped from the factory in the clear plastic

bag with your owner’s manual. Connect the black plastic connectors together as shown

in Figure 26. Connect the remaining end

with the white plastic connector to the control

module in the socket marked TOUCH LED (see Figure 27).

NOTE: The touch pad includes a red LED

display light. If the LED remains on, the black plug is connected upside down. You must

unplug the touch pad control from the touch

pad wire harness, turn over, and reconnect.

Touch Pad Wire

Touch Pad Control

Harness

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only

parts specically approved with

this heater may result in property damage or personal injury.

CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important safety and warranty information.

1. Place ber ramp log in center of chassis as shown in Figure 28. The ber ramp log can be identied by the shape and much lighter weight when compared to the other logs. The log must sit at on the black

sheet metal and behind the left metal tab

as shown. Make sure the side marked ''BOTTOM'' is setting down.

2. Place front left and front right logs as shown

in Figure 29.

Figure 25 - Touch Pad Wire Harness and

Figure 26 - Touch Pad Control Cable

Figure 27 - Connecting end of Touch Pad

126867-01A 17

Touch Pad Control

Cable

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Ramp Log

Metal Tab

Figure 28 - Installing Fiber Ramp Log

Right Front Log

Left Front Log

Figure 29 - Installing Left/Right Front Logs

Page 18

INSTALLATION

Continued

3. Place left ember bed log as shown in

Figure 30. The log has groove on one side that sets on the ember bed pan. The back side of this log needs to rest against the front of the base assembly. Make sure the

ame from the ember pan does not touch

the ember bed log.

Left Ember Bed Log

Figure 30 - Installing Left Ember Bed Log

4. The VRT4032 and VRT4036 use two different right ember bed logs. The VRT4032 right ember bed log is installed in the same manner as the log in step 3 above but on the right side. The VRT4036 right ember bed log has a hole in the bottom that sets

on the grate nger and the other end rest on the replace oor, place log as shown

in Figure 31. The back side of this log needs to rest against the front of the base

assembly, make sure the ame from the

ember pan does not touch the ember bed log.

VRT4036 Right Ember Bed Log

Hole Underneath

Grate Prong

Figure 31 - Installing Right Ember Bed Log

5. The left middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the left front log

as shown in Figure 32.

6. The right middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the right front. The right middle log should have a recess area

that ts around the ramp log as shown in

Figure 33.

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Left Middle Log

Figure 32 - Installing Left Middle Log

Right Middle Log

Figure 33 - Installing Right Middle Log

7. The rear middle log should t between the

ramp log and the rear burner. The left and right middle logs have recessed areas for the rear middle log to sit into (See Figure

34, page 19). Be careful not to push the rear burner out of position while installing

this log.

8. Rest rear log in back corner sections of

chassis assembly as shown in Figure 35,

page 19.

126867-01A18

Page 19

INSTALLATION

Continued

Rear Middle Log

Figure 34 - Installing Rear Middle Log

Rear Log

Figure 35 - Installing Rear Log

9. Place the left top log onto the rear log and the left middle log. Make sure to place the

projection on the bottom of the left top log

into the recessed areas on the rear and left middle logs (see Figure 36).

10. Rest the middle crossover log onto the right middle log and the left front log (see Figure

37). Make sure to match the projection on the bottom of the crossover log with the

recess area in the right middle log and the left front log.

11. Place the top rear log onto the rear log as

shown. The rear log has a projection that will t into the recess area on the bottom

of the top rear log (see Figure 38).

Left Top Log

Rear Log

Left Middle Log

Figure 36 - Installing Left Top Log

Middle Crossover Log

Figure 37 - Installing Middle Crossover Log

Top Rear Log

Rear Log

Figure 38 - Installing Top Rear Log

126867-01A 19

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Page 20

INSTALLATION

Continued

EMBER PLACEMENT

WARNING: Do not use any other ember material not supplied with this unit.

WARNING: Do not operate unit without ember material correctly in place as shown in Figures 40 & 41. Do NOT place ember material anywhere else on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember material may produce carbon monoxide or soot.

1. Ember Chunk Placement. The VRT4036 series burner systems include three

ember chunks that are designed to t over shoulder screws on the ember pan

burner. The bottom of each ember chunk has a hole for securing the ember chunk

in place when it is placed over a shoulder screw. Place the ember chunks as shown

in Figure 39 by placing the ember chunk

with the number "1" on the left, "2" in the center, and "3" on the right. These num-

bers are embossed on the back of each

piece for identication purposes. Please

note that VRT4032 series burner systems do not include ember chunks.

2. Two ember materials are supplied with

this log set. Platinum Bright Embers give

a bright glow appearing as hot coals. Should embers need replacing, see Parts, page 40.

Platinum Bright Ember placement. Add

embers to front, at burner. Gently remove

embers from bag. Separate pieces of ember material and place on surface of

at burner just behind horizontal ports as shown in Figure 40.

Rock Wool placement. Place rock wool

material on front at burner in areas away from ports as shown in Figure 41.

3. DO NOT place rock or additional logs on front burner or on logs. Placing any

material on unit other than ember material on front burner may result in production of carbon monoxide or soot.If replacement

Ember Chunk #1 Ember Chunk #2

Figure 39 - Ember Chunk Placement VRT4036 Series

Ember Material

Figure 40 - Platinum Bright Embers

Rock Wool

Figure 41 - Placement of Rock Wool (shown with Platinum Bright Embers)

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Flat Front Burner

Ember Chunk #3

126867-01A20

Page 21

INSTALLATION

Continued

embers are needed, the replacement

embers must be purchased from IHP. See page 42 for part numbers.

4. Install replace screen by placing the screen

brackets on top of the fireplace screen

brackets as shown in Figure 42. Push the bottom of the screen inward against the

magnetic catches to secure in place.

WARNING: You must operate

this replace with the replace screen in place. Make sure re-

place screen is in place before

running replace.

WARNING: All previously applied loose material must be removed prior to reapplication.

Bracket

Screen

Magnets

Figure 42 - Installing Fireplace Screen

126867-01A 21

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Page 22

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly,

a re or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance is equipped with an

ignition device which automatically lights the pilot. Do not light pilot by hand.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to

smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING: You must operate

this replace with the replace screen in place. Make sure re-

place screen is installed before

running replace.

1. STOP! Read the safety information in column 1.

2. Make sure equipment shutoff valve is fully

open.

WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.

3. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

4. Press any button on the remote to power the remote on. Press the MODE zone or

the MODE/SET Button to start the unit.

You will hear a beep from the control module and the pilot will start to light the

unit.

Note: You may be running this heater

for the rst time after hooking up to gas supply. If so, you may have to restart the unit several times to allow the air to bleed from the system.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Once you have activated the screen press the MODE Zone or MODE/SET Button until you see OFF.

2. Close equipment shutoff valve (see Figure 21, page 16).

NOTICE: During initial operation

of new replace, burning logs

will give off a paper-burning smell. Open damper or window to vent smell. This will only last a few hours.

www.SuperiorFireplaces.US.com

126867-01A22

Page 23

OPERATION

Continued

REMOTE CONTROL OPERATION

BASIC CONSTRUCTION

• Touch-Screen LCD and three push buttons will allow input from users.

• LCD screen will provide system status & input feedback to user.

• Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function). To activate any command, the backlight for the screen must be on and the

command must be touched before the backlight goes off.

• Powered via four AAA sized batteries (6V nominal) with LOW BATTERY INDICATOR

(5.0V).

Touch-Screen LCD and Button Layout (Not to scale)

ON THERMO OFF

Cont. Pilot

ROOM

MODE Zone

SET TEMP Zone

FLAME Zone

CHANNEL UNLOCK Zone

DOWN Button

Figure 43 - Touch-Screen LCD and Button Layout

SET

S M T W T F S P1 P1

PROGRAM

MODE/SET

AM PM

ROOM TEMP Zone

TIME/PROG Zone

CHANNEL PROG Zone

MODE/SET Button

UP Button

126867-01A 23

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Page 24

OPERATION

Continued

FUNCTIONAL DESCRIPTION

Note: All function adjustments will be automatically accepted 15-seconds after pressing

a given touch zone or button. The user may

press the MODE/SET button to immediately

accept the adjustment manually.

CHANNEL SELECTION

This control may be operated in 3 different

sub-channels for applications where 2.4GHz

interference causes delayed operation of the remote control. The factory default is Channel

3. To change the channel on the transmitter:

• Touch the CHANNEL PROGRAM and CHANNEL UNLOCK zones simultane-

ously and hold for 5-seconds.

• The LCD screen will go blank except “Ch” will be displayed in the SET TEMP Zone and either “01”, “02”, or “03” will

be displayed in the ROOM TEMP Zone.

• Press the UP or DOWN buttons to change the channel number (01-03).

• Press the MODE/SET Button to return to the normal operating display.

Receiver Operation Notes:

• The receiver manufacturer may refer to channels 01, 02, or 03.

• Receiver must be paired with transmitter

in the receiver’s factory default channel.

• Once paired, the channel selection may

be changed in the transmitter per the instructions above.

• Once the channel selection is changed in the transmitter, the power supply to the

receiver must be removed for at least

30-seconds, then re-applied.

• The receiver will recognize the new

channel selection after about 30-seconds to 1-minute and normal operation

will resume.

MODES OF OPERATION

OPERATION MODES:

• MANUAL OFF

• MANUAL ON

• THERMOSTAT (with optional PRO-

GRAM Mode)

The modes may be cycled in the order above by touching the MODE Zone or pressing the MODE/SET Button.

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MANUAL OFF MODE:

• Transmits ame OFF command.

• Pilot Method: Intermittent Pilot Ignition

(IPI)/Spark-to-Pilot only (continuous/

standing pilot not allowed)

• Pilot ame will be turned OFF

• LCD Displays:

• MODE Zone: OFF is displayed

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator

and current time is displayed

• FLAME Zone: Blank

MANUAL ON MODE:

• Transmits ame ON command.

• Pilot Method: Intermittent Pilot Ignition

(IPI)/Spark-to-Pilot only (continuous/

standing pilot not allowed)

• Pilot ame will be ignited before turn

Main Flame ON.

• LCD Displays:

• MODE Zone: ON is displayed

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator

and current time is displayed

• FLAME Zone: A Flame Icon and ame

setting level number is displayed

THERMOSTAT MODE:

• Will cycle ame on and off based on

room and set temperatures. Will transmit ON command if SET TEMP (+SWING)

is higher than ROOM TEMP and will

transmit OFF command if SET TEMP

(-SWING) is lower than ROOM TEMP.

• Built-in thermostat will measure room

temperature.

• All programming should be written for deg. F and converted to deg. C when

selected.

• Temperatures may be displayed in degrees F (factory default) or degrees C. Press the UP and DOWN Buttons

simultaneously to change between

degrees F and C.

• SET TEMP: While in THERMOSTAT mode, press the UP or DOWN Button

126867-01A24

Page 25

OPERATION

Continued

to change the SET TEMP (45-90 deg. F, 7-32 deg. C); the new set temperature will automatically be accepted after 2

seconds. The factory default SET TEMP is 68 deg. F.

• SWING Temperature: This model does not allow for SWING temperature adjustment. This model utilizes thermostatic ame modulation that will modulation the main ame based on the difference between room temperature and set temperature (see example below).

• Important - factory SWING TEMPERA-

TURE setting is 2 degrees. The thermo-

static ame modulation feature will not allow this SWING to be changed.

EXAMPLE:

Set Temperature Room Temp. Flame Level

74F OFF 73F Level 1

Set Temperature (72) 72F Level 2

71F (or less) Level 3

• Pilot Method: Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/

Spark-to-Pilot not allowed).

• Pilot ame will remain ON when Main

Flame Cycles ON and OFF.

• Manual Flame Adjustment while in

THERMOSTAT mode: If Flame-A is

manually adjusted while in thermostat mode, it will override the automatic ame setting until the ame cycles off, then back ON thermostatically; when the ame cycles ON again, automatic ame adjustment will resume. Automatic ame adjustment will also resume if the operational mode is cycled out of, then

back into THERMOSTAT mode or if the SET temperature is changed.

• THERMOSTAT OFF LCD Displays:

• MODE Zone: THERMO and OFF is

displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: Blank

• THERMOSTAT ON LCD Displays:

126867-01A 25

www.SuperiorFireplaces.US.com

• MODE Zone: THERMO and ON are displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: A Flame Icon and ame

setting level number is displayed

Thermostat Disable Feature

• The Thermostat Mode (described above) may be disabled for applications where a thermostat is not allowed or undesirable.

When Thermostat Mode is Disabled:

• The Modes of operation will cycle between MANUAL ON and MANUAL OFF

(omitting THERMO).

• Program Operation (described below) is

also disabled.

• The SET TEMP zone will be blank.

• The room temperature will still be measured & displayed in the ROOM TEMP

Zone.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Thermostat,

the transmitter must be in MANUAL

OFF Mode, then touch and hold the

SET TEMP Zone and the DOWN Button simultaneously for 10- seconds. The

LCD screen will go blank except either

THERMO and OFF or THERMO and

ON will ash 3-times (0.5-seconds OFF,

0.5-seconds ON) to indicate the change has been made.

DAY AND TIME DISPLAY

• The current day of week and time of day will be continuously displayed in the

TIME/PROG Zone (except during Setup operations).

• The day of week will be displayed as one of the following: S, M, T, W, T, F, S

• The time of day will be in 12-hour AM, 12-hour PM format. Midnight will be

displayed as 12:00am.

• Day/Time Setup:

1. Press and hold the MODE Zone for 5 seconds to enter Day/Time Setup.

Page 26

OPERATION

Continued

2. Touch the UP or DOWN Buttons to adjust the day of week (press the MODE/SET Button or wait for 15 seconds for adjustment to be accepted, then enter hour of day adjustment).

3. Press the UP or DOWN Buttons to

adjust the hour of the day. The time will advance in 1-hour increments; AM and PM will change when the hour advances

to 12:00 midnight and 12:00 noon respectively (press the MODE/SET Button

or wait for 15 seconds for adjustment to be accepted, then enter minute of hour adjustment).

4. Press the UP or DOWN Buttons to ad-

just the minute of the hour. The time will

advance in 1-minute increments (press

the MODE/SET Button or wait for 15 seconds and the transmitter will exit

Day/Time Setup and return to normal operation).

5. LCD Displays – when in Day/Time Setup:

• MODE Zone: Blank

• ROOM TEMP Zone: Blank

• SET TEMP Zone: Bank

• TIME/PROG Zone: Day of Week, or

Time of Day will Flash

• FLAME Zone: Blank

•

Program Operation

• Touch the TIME/PROG Zone to activate or deactivate Program Operation. Touching the MODE Zone or pressing the

MODE/SET Button will also deactivate

Program Operation. When Program Op-

eration is deactivated, the transmitter will

return to MANUAL OFF Mode.

• Program Operation will cycle replace

ignition ON and OFF based on time set-

tings (2 weekend periods and 2 weekday

periods) and thermostat settings. Press

the MODE/SET Button or wait for 15 seconds to advance to each subsequent

program setting.

• Pilot Method (same as Thermostat Mode): Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ame will remain ON when Main

Flame Cycles ON and OFF.

• To enter Program Setup, touch and hold

the TIME/PROG Zone for 5 seconds.

• Program OFF LCD Displays:

• MODE Zone: OFF

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indica- tor, current time, and Program status

(P1- OFF or P2-OFF) is displayed

• FLAME Zone: Blank

• Program ON LCD Displays:

• MODE Zone: THERMO and either ON

or OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indica- tor, current time, and Program status

(P1- ON or P2-ON) is displayed

• FLAME Zone:  If Thermostat is ON, A Flame Icon and

ame setting level number is displayed.  If Thermostat is OFF, display is blank.

Program Disable Feature

• The Program Mode (described above) may be disabled for applications where a program operation is not allowed or

undesirable. When Program Mode is Disabled:

• The user will not be able to activate

Program Mode

• The user will not be able to enter

Program Setup or edit Program Mode settings.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Program Mode, the transmitter must be in MANUAL OFF Mode, then touch and hold

the TIME/PROG Zone and the DOWN Button simultaneously for 10-seconds.

The LCD screen will go blank except

either PROGRAM and OFF (OFF display in MODE Zone) or PROGRAM and ON

(ON display in MODE Zone) will ash 3-times (0.5-seconds OFF, 0.5-seconds

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126867-01A26

Page 27

OPERATION

Continued

ON) to indicate the change has been made.

Flame-A (or Main) Adjustment

• Transmits a ame height setting command to the control module to adjust the

Flame-A height.

• Available settings are 1-3 with a factory

default of 3. Refer to the THERMOSTAT Mode section for additional details on flame modulation in THERMOSTAT mode.

• While in MANUAL ON, THERMOSTAT ON, or PROGRAM ON modes, touch

the FLAME Zone to enter Flame-A Ad-

justment, then press the UP or DOWN buttons to raise and lower the ame; press the MODE/SET Button or wait for 15 seconds to accept the new setting.

• LCD Display: When setting the Flame-A height, the Flame-A icon, and Flame-A setting number will ash in the FLAME

Zone.

Child-Lock Operation

• Child-Lock operation prevents any user input to the transmitter. No mode of op-

eration or feature may be adjusted when

Child-Lock is activated. All automatic

functions (thermostat, program, etc.) will

continue normally.

• To activate or deactivate the Child-Lock feature, press and hold the MODE/SET

and DOWN Buttons simultaneously for 5 seconds.

• LCD Displays:

• When activated, the LOCK icon will ap-

pear in the MODE Zone.

• If any touch-zone or button is pressed when activated, the LCD backlight will illuminate and the LOCK icon will ash

for 5 seconds in the MODE Zone.

Room Temperature Limit

• The Room Temperature Limit Shut- down feature will operate in MANUAL ON, THERMOSTAT ON mode, and

PROGRAM ON modes. If the room tem-

perature reaches 95 deg. F or greater, the transmitter will automatically change

to MANUAL OFF mode and send a MANUAL OFF command to the control module. If the user turns the control back ON and the room temperature is

126867-01A 27

www.SuperiorFireplaces.US.com

still 95F or greater, the transmitter will switch to back manual OFF and send

another OFF command the next time

the transmitter reads & updates the room

temperature (2-minute update interval).

PAIRING

The remote and receiver are paired at the factory but in case they do not communicate

after proving the batteries are fresh, repairing may be necessary. Follow the steps below to repair the remote to the receiver.

It is helpful to have a ashlight so you can see the connections as described below. Before proceeding, locate the S1 button on the receiver shown in the figure below. You will need to access this button

during the re-pairing procedure and only have 20 seconds to press and release it.

To enter pairing mode press and hold the MODE/SET Button for 10-seconds.

• Transmitter will transmit a pairing signal for 20-seconds, then automatically

exit pairing mode and return to normal operation.

• LCD Displays – When pairing mode is

activated:

1. MODE Zone: Blank

2. ROOM TEMP Zone: The letters “On”

will ash.

3. SET TEMP Zone: The letter “P” is

displayed

4. TIME/PROG Zone: Blank

5. FLAME Zone: Blank

Receiver Operation Note: Once transmitter

is in pairing mode, press the yellow or black

pairing button on the receiver.

S1 Button

Connect Battery Plug Here

Control Module

Page 28

OPERATION

Continued

TOUCH PAD OPERATION

This touch control has only 3 buttons for con-

trolling manually the ame of the appliance

(see Figure 44). The touch pad has:

1. Led display

2. ON/OFF button

3. UP button

4. DOWN button With this control it is possible to turn on the

re, turn off the re and control the ame level.

SWITCHING OFF

To switch off the re, the ON/OFF button

should be pressed. After the system has emit-

ted a beep, the re switches off.

WARNING: Do not convert heater to use different fuel type. Only use heater with fuel type

specied.

Thermocouple

Ignitor Electrode

LED Display

ON/OFF Button

OFF

UP Button

DOWN Button

Figure 44 - Touch Pad Control

Note: The touch pad includes a red LED

display light. If the LED remains on, the black plug is connected upside down. Unplug, turn over, and reconnect.

SWITCHING ON

To turn the system on just press the ON/OFF button. The system will emit a beep and begin the ignition process, which can take about

20 seconds. Once the start up process is

complete, the pilot ame is lit.

REGULATING THE FLAME LEVEL.

1. To increase the ame level, press the up button ( ). A beep and a ash of the LED indicate that the system has

accepted the order, and the ame will

increase instantly (see Figure 44).

2. To decrease the ame level, press the

down button ( ). A beep and a ash of

the LED indicate that the system has

accepted the order, and the ame will

decrease instantly (see Figure 44).

Pilot Burner

Figure 45 - Pilot (Natural)

BLOWER

OPERATION

WARNING: This replace has

a three-prong, grounded electrical plug. This plug helps protect you against electrical shock. Only connect plug to a properly grounded, three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Access the blower control knob by pushing in on the bottom corners of the replace screen,

grasp the bottom of the screen and pull out

and up to remove the screen. The blower

control knob is located on the left side of the

replace oor. The blower is thermostatically controlled. This

means the replace and blower will not turn on and off at the same time. The replace may run for several minutes before the blower turns on. After the replace is shut off, the blower will continue to operate until the re-

place temperature cools.

The blower also includes a variable speed control. Turn the knob clockwise to turn the blower to the high position. Continuing to turn the knob will reduce the speed of the blower until it reaches a preset low speed.

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126867-01A28

Page 29

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 46 shows a correct pilot ame pattern. Figure 47 shows an incorrect pilot ame pattern. The incorrect pilot ame is not properly

heating the thermocouple. When the thermo-

couple cools, the heater will shut down. If pilot ame pattern is incorrect, as shown

in Figure 47

• turn heater off (see To Turn Off Gas to Ap- pliance, page 22)

• see Troubleshooting, page 33

Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue and have no yellow or orange color.

Thermocouple

Figure 46 - Correct Pilot Flame Pattern

Thermocouple

Figure 47 - Incorrect Pilot Flame Pattern

Pilot Burner

MAIN BURNER

Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so,

turn off heater and let cool. Remove blockage.

Blocked burner ame holes may create soot.

BURNER FLAME PATTERN

WARNING: If incorrect burner

ame pattern occurs your replace

could produce increased levels of carbon monoxide.

Figure 48 shows the correct burner ame.

The front ember burner should have a small

blue ame. When the ember material is applied, the embers will glow red and the ame may have a few small bright yellow tips less

than 1/2 inch in height.

The middle burner produces a blue ame

that impinges upon the ceramic ramp caus-

ing the ramp to glow red with an occasional yellow streak.

The rear burner produces a bright yellow ame with the base of the ame being blue.

Figure 49 shows the incorrect burner ame.

The front ember burner should not produce

yellow ames greater than 1/2" in height or any dark yellow or orange ames.

The middle burner should not produce ame that remains yellow or yellow ame that ex-

tends above the ceramic ramp. The rear burner should not produce a dark

yellow / orange ame nor should it be absent of blue color near the base of the ame next

to the shiny stainless steel burner..

If burner ame pattern is incorrect, as shown

in Figure 49.

• turn replace off (see To Turn Off Gas to Appliance, page 22)

• see Troubleshooting, page 33

Middle burner

ame should be blue with

the ramp/

log glowing

orange/red

Figure 48 - Correct Burner Flame Pattern

Yellow tipping

on ember burner

Bright yellow rear burner ame; ame will be blue

next to burner

Dark orange rear

burner ame

Small blue

ame on

ember

burner with no yellow

tipping

Yellow or

dark orange middle

burner ame

NOTICE: Do not mistake orange

ames with yellow tipping. Dirt or other ne particles are burned by replace, causing brief patches of orange ame.

126867-01A 29

www.SuperiorFireplaces.US.com

Figure 49 - Incorrect Burner Flame Pattern

Page 30

CLEANING AND MAINTENANCE

WARNING: Turn off replace

and let cool before cleaning.

CAUTION: You must keep control areas, burner, and circulating air passageways of

replace clean. Inspect these areas of replace before each use. Have replace inspected yearly by a qualied service

person. Fireplace may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ame. Keep these holes clear of dust, dirt, lint, and pet hair. Clean these air in-

let holes prior to each heating season. Blocked

air holes will create soot. We recommend that

you clean the unit every three months during operation and have heater inspected yearly by

a qualied service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust

and dirt. To clean these parts we recommend

using compressed air no greater than 30 PSI.

Your local computer store, hardware store, or

home center may carry compressed air in a

can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could dam-

age the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt

(see Figure 50).

3. Blow air through the ports/slots and holes

in the burner.

4. Check the injector holder located at the end

of the burner tube again. Remove any large

particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now

been pushed into the burner repeat steps 3 and 4.

Injector

Holder

Ports/Slots

Burner Tube

Primary Air Inlet Holes

Figure 50 - Injector Holder On Outlet

Burner Tube

Clean pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 51). With

unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw

if compressed air is not available.

Pilot Air Inlet Hole

Pilot Assembly

Figure 51 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

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126867-01A30

Page 31

WIRING DIAGRAM

ROOM

Cont.

Pilot

ON THERMO OFF

REMOTE CONTROL

PROGRAM

S M T W T F S

SET

MODE/SET

CONTROL MODULE

POWER SUPPLY BOX

126867-01A 31

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Page 32

VRT4032ZEP

SPECIFICATIONS

• Rating (Variable): 20,000/25,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

VRT4036ZEP

• Rating (Variable): 22,000/33,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

VRT4032ZEN

• Rating (Variable): 20,000/25,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

VRT4036ZEN

• Rating (Variable): 22,000/33,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

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126867-01A32

Page 33

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner

ignition sequence and there is no

function or response.

POSSIBLE CAUSE

1. Missing or weak batteries at power supply box or remote. Con-

trol module may beep 10 times or may not beep at all. LCD display

may show "BATTERY ERROR".

2. Unplugged power supply (battery)

box

3. Touch pad not plugged in to module or plugged in incorrectly

4. Control valve wiring harness not

plugged in or not in proper position

5. Remote not communicating with

control module

REMEDY

1. Check batteries and replace if

needed. (Batteries in the power supply box can be tested with a multimeter at the two connections

at the back of the battery housing

where the red and black wires are

connected. Set the multimeter to

DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not

function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.)

2. Plug power supply box to module

see page 16.

3. Plug touch pad in module see

page 17, gure 27. Check to see it is positioned as shown.

4. Check to see that the control valve

wiring harness' blue connector is

plugged in to the module. Check

to see that it is aligned with the mating pins. If any pins are visible,

then the connector is not in the

correct position. If this is the case, disconnect, align, and reconnect

to the module.

5. The remote communicates with the module periodically. It doesn't communicate with the module

continuously to conserve battery

power.

126867-01A 33

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Page 34

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner

ignition sequence and there is no

function or response. (Continued from page 37).

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

6. LED is blinking

7. Ignitor cable is not connected

8. Ignitor cable pinched or wet

9. Broken Ignitor cable.

10. Ignitor electrode positioned

wrong.

11. Ignitor electrode broken.

12. Control module sounds 2 cycles

of 3 beeps; LCD display may show ROM ERROR

13. Control module sounds 2 cycles

of 5 beeps; LCD display may show SUPPORT ERROR

14. Bad reception from remote

15. If LED on touch pad is continu-

ously on, the cable is connected the wrong way.

16. The control module sounds 2

cycles of 5 beeps. The wiring

assembly from the control valve is disconnected or broken.

REMEDY

6. This indicates the battery power is low. Replace the batteries in the power supply box.

7. Check the ignitor connection at both the control module and the ods pilot. Connect if loose.

8. Free ignitor cable if pinched by

any metal or tubing. Keep ignitor

cable dry.

9. Replace wire harness including

ignitor cable.

10. Replace ods pilot assembly.

11. Replace ods pilot assembly.

12. Replace control module

13. Ground cable from control valve wiring harness is not grounding properly. Reposition spade terminal so that it makes contact

with burner chassis metal or

valve body.

14. Change batteries in remote. Check reception of signal from a shorter distance. If still not working, try changing the channel in the configuration menu.

If this does not x the problem,

reset the channel (see page 24

Channel Selection) and follow

the instructions in Pairing on page

24. Replace remote and control

module as a nal action.

15. Disconnect the touch pad be-

tween the long and short cables, turn the short cable with the touch

pad over and reconnect.

16. Connect the wiring harness at the

control module. Replace the valve assembly if all other cause/remedies fail to correct his problem.

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126867-01A34

Page 35

OBSERVED PROBLEM

When ignitor button is pressed on the

remote or touch pad, the pilot sparks

but there is no ignition.

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Gas supply turned off or equipment shutoff valve closed

2. Air in gas lines.

3. Thermocouple circuit between

the control valve and the control module is open.

4. No gas to the ods pilot

5. Depleted gas supply (propane/LP only)

6. Valve cable is disconnected or broken.

7. ODS pilot is clogged

8. Gas regulator setting is not correct

REMEDY

1. Turn on gas supply or open equipment shutoff valve.

2. Continue turning the burner system ON and OFF. Repeat igniting operation until air is removed.

On rst time ignitions, air in the

lines is common and it is not uncommon to repeat the ignition

sequence 10 to 15 times before

enough gas is at the ods pilot for it to light.

3. Check the thermocouple connection at the control valve and also at the control module. The thermocouple connection at the control valve should be hand

tight plus 1/4 to 1/2 turn. You

should not be able to loosen the thermocouple at the control

valve with your hand. Check the

thermocouple terminal connection

at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's opening and reinstall on

to the control module.

4. While the pilot is sparking, check for gas ow at the ods pilot. If ow is present, try to light the pilot with a long reach lighter. If it will not light but the ame is disturbed,

air is in the line. Cycle through

the ignition sequence to clear the

line of air until gas is present. If no

ow is present at the gas valve,

check to see all shut off valves are open. Verify proper pressure is supplied to the valve. Excessive pressure can lock out the

appliance's regulator. Also check to see that the wiring harness

from the control valve is properly connected at the control module.

The wiring harness connection housing can be identied by it's

blue connector housing.

5. Contact local propane/LP gas company.

6. Connect valve cable correctly

7. Clean ods pilot (see Cleaning and

Maintenance , page 30) or replace

ods pilot assembly.

8. Replace gas regulator

126867-01A 35

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Page 36

OBSERVED PROBLEM

ODS pilot lights but pilot ame goes

out before burners light.

Burner system lights from remote but not from touch pad

Burner system does not ignite the

burner while the remote is in the

program mode.

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Equipment shutoff valve not fully

open

2. Missing or weak batteries at power supply box or remote.

3. Thermocouple circuit between

the ods pilot and control module is loose or damaged.

4. Pilot ame not touching thermocouple, which allows thermocouple to cool, causing pilot ame

to go out. This problem could be caused by one or both of the fol-

lowing: A) Low gas pressure or

B)Dirty or partially clogged ODS pilot.

5. Thermocouple damaged

6. Control valve damaged.

1. Touch pad cable disconnected or broken

2. Defective touch pad

1. Program mode does not work if

soft start is deactivated.

REMEDY

1. Fully open equipment shutoff

valve.

2. Check batteries and replace if

needed. (Batteries in the power supply box can be tested with a multimeter at the two connections

at the back of the battery housing

where the red and black wires are

connected. Set the multimeter to

DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not

function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.).

3. Check thermocouple terminal connection at the control module.

If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's open-

ing and reinstall on to the control module.

4. A) Contact local natural or propane/LP gas company. B) Clean ODS pilot (see Cleaning

and Maintenance , page 31) or

replace ODS pilot assembly.

5. Replace ods pilot assembly.

6. Replace control valve

1. Connect or replace touch pad and cable.

2. Replace touch pad

1. Activate soft start in the remote.

Burner system shuts off after operating 6 seconds then sounds 5 beeps.

Low battery power in remote.

1. Short in touch pad wiring.

1. Batteries are weak. LOW BATTERY is shown in remote display.

www.SuperiorFireplaces.US.com

1. Replace touch pad and wiring

harness.

1. Replace batteries in remote.

126867-01A36

Page 37

OBSERVED PROBLEM

Burner system shuts off. Control module sounds 2 cycles of 3 beeps.

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Faulty control module

REMEDY

1. Replace control module.

Burner system shuts off. Control module sounds 2 cycles of 3 beeps.

Burner system shuts off. Control module sounds 20 beeps.

Burner system shuts off. Control module sounds 1 long beep.

Burner systems shuts off.

Burner system lights or shuts off

without touching the remote.

1. Remote and control module not communicating properly

2. Faulty control module

1. Loss of communication between

control module and remote after 18 minutes.

1. Control module is too hot

1. The SAFETY temperature setting

in the remote has shut the burner system off.

1. More than one burner system is present and operating on the

same frequency.

1. Follow Pairing instructions on

page 24 to re-pair remote to control module.

2. Replace control module

1. Either the remote is too far from the burner system or the remote

needs new batteries. The remote should work within 20 feet of the burner system. If it does not, re-

place the batteries in the remote and battery supply box.

1. Check to see the replace size meets the minimum requirements. Call technical service.

1. The remote includes a shut off that is preset at 40C (104F). If the remote is placed in a location that is at or above this temperature it

will shut the burner system off.

Placing the remote on a mantel may result in this problem. If it

occurs, relocate the remote to a

cooler location.

1. Follow Pairing instructions on

page 24 to re-pair remote to control module.

126867-01A 37

www.SuperiorFireplaces.US.com

Page 38

OBSERVED PROBLEM

Burners do not light after ODS/ pilot is lit

Delayed ignition of one or both burners

Burner backring during combustion

Yellow ame in middle burner during

burner combustion

Slight smoke or odor during initial operation

Heater produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or

furniture

Moisture/condensation noticed on

windows

Heater produces a clicking/ticking

noise just after burners are lit or

shut off

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Inlet gas pressure is too low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Burner orice is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

1. Residues from manufacturing processes and logs curing

1. Set the unit to HI by using the

remote when burners are cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged burner

orice(s)

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder

residue

1. Not enough combustion/ventilation air

1. Metal expanding while heating or contracting while cooling

REMEDY

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning

and Maintenance, page 30) or replace burner orice(s)

3. Contact qualied service person

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning

and Maintenance, page 30) or replace burner orice(s)

3. Contact qualied service person

1. Clean burner (see Cleaning and Maintenance, page 30) or replace

burner orice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Cleaning and Maintenance, page 30)

2. Replace gas regulator

1. Problem will stop after a few hours

of operation

1. Set the unit to LO by using the

remote and let warm up for a

minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see pages 9 through

12)

4. Clean burners (see Cleaning and

Maintenance, page 30) or replace burner orice(s)

1. Turn heater off when using furniture polish, wax, carpet cleaners

or similar products

1. Refer to Air for Combustion and

Ventilation requirements (page 6)

1. This is normal with most heaters. If noise is excessive, contact qualied service person

www.SuperiorFireplaces.US.com

126867-01A38

Page 39

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will

disappear over time.

OBSERVED PROBLEM

Heater produces unwanted odors

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See

IMPORTANT statement above)

REMEDY

1. Open window to ventilate room.

Stop using odor causing products

while heater is running

Heater shuts off in use (ODS operates)

Gas odor even when control knob

is in OFF position

Gas odor during combustion

Log set cycles to pilot, but room temperature drops to a lower than ideal

level before log set comes back on

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning state-

ment at top of page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning state-

ment at top of page

2. Control valve or gas control defective

1. Foreign matter between control

valve and burner

2. Gas leak. See Warning state-

ment at top of page

1. Optional Hand-held remote control is too close to heater

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see

Checking Gas Connections, page

15)

1. Open window and/or door for

ventilation

2. Contact local natural or propane/ LP gas company

3. Clean ODS/pilot (see Cleaning

and Maintenance, page 30)

1. Locate and correct all leaks (see

Checking Gas Connections, page

15)

2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see

Checking Gas Connections, page

15)

1. Move hand-held remote control

unit farther away from the heater

126867-01A 39

www.SuperiorFireplaces.US.com

Page 40

PARTS

LOG BASE ASSEMBLY MODELS VRT4032ZEN, VRT4032ZEP, VRT4036ZEN AND VRT4036ZEP

* See page 42 for part numbers

www.SuperiorFireplaces.US.com

126867-01A40

Page 41

This list contains replaceable parts used in your replace. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 46 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

1 126195-01 Floor 32'' Fireplace System • • • • 1

126195-02 Floor 36'' Fireplace System • • • • 1

2 126196-01 Leg, Floor Support • • 3

126196-01 Leg, Floor Support • • 4 3 126200-01 Bracket, Chassis Mounting • • • • 1 4 098264-02 Connector Male 3/8 NPTF 3/8 Tube • • • • 1 5 099387-08 Tube, Pilot • • • • 1 6 099415-24 Regulator, Gas • • 1

099415-28 Regulator, Gas 4.5'' • • 1 7 101004-06 Orice, .0530 (1,35MM) Top • 1

101004-09 Orice, .040 (1,02MM) Middle • 1

101004-28 Orice, .063 (1,60MM) Top • 1

101004-24 Orice, .042 (1,07MM) Top • 1 8 101004-27 Orice, .069 (1,752MM) Middle • 1

101004-24 Orice, .042 (1,07MM) Middle • 1

101004-11 Orice, .067 (1,70MM) Middle • 1

101004-10 Orice, .0453 (1,15MM) Middle • 1 9 099056-45 Orice, 0.028 (0,711MM) Pan • 1

099056-46 Orice, 0.052 (1,321MM) Pan • 1

099056-48 Orice, 0.038 (0,965MM) Pan • 1

111819-10 Orice, Elbow P53 95 110 Pan • 1 10 124933-01 Orice, Holder 90 Degree Elbow • • • 1 11 104508-01 Fitting Brass • • • • 1 12 107634-01SA Plate, NG. Conversion • • 1 13 112465-01 Burner, 18'' Ramp Front • • 1

112465-02 Burner, 24/30'' Ramp Front • • 1 14 112466-01 Burner, 18'' Ramp Rear • • 1

112466-02 Burner, 24/30'' Ramp Rear • • 1 15 112713-01SA Bracket, Pilot • 1

112713-02RV Bracket, Pilot • 1

112713-07 Bracket, Pilot • 1

112713-05 Bracket, Pilot • 1 16 112829-02 Shutter, Air • • • • 1 17 119321-01 Tube Venturi • • • • 1 18 119795-01 Gasket, Burner • • • • 1 19 125301-01 Bracket, Pan Burner Support • • • • 2 20 125306-01 Pan, Burner Assembly BGE2436 • • 1

125306-02 Pan, Burner Assembly BGE18 • • 1 21 125489-01 Shield, Air 18'' BGE • • 1

125489-02 Shield, Air 24/30/36'' BGE • • 1 22 121005-01RV Bracket, Air shield • • 1 23 125077-01 Module Control Board • • • • 1 24 125780-01 Pilot NG Electronic Copreci • • 1

125780-02 Pilot LP Electronic Copreci • • 1

126867-01A 41

www.SuperiorFireplaces.US.com

VRT4032ZEP

VRT4032ZEN

VRT4036ZEN

VRT4036ZEP

Page 42

This list contains replaceable parts used in your replace. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 46 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

25 125783-01 Screw, Min. Rate (3.75MM) • • 1

125783-05 Screw, Min. Rate (1.499MM) • 1

125783-06 Screw, Min. Rate (1.778MM) • 1 26 125799-01 Valve, Copreci Elect. Remote • • • • 1 27 125800-01 Bracket, Valve and Regulator • • • • 1 28 125801-01 Tube, Copreci Remote Outlet • • • • 1 29 125816-01 Fitting, .375 Tube to .125 NPTF • • • • 1 30 125844-01 Shield, Control Module Heat • • • • 1 31 126382-02 Duct, Air • • 1 32 101449-01 Decal, Control Position • • • • 1 33 103651-01 Nut, Lock • • • • 1 34 103650-01 Knob, Control • • • • 1 35 103647-01 Control, Solid State • • • • 1 36 126085-01 Thermodisc Bracket Assembly • • • • 1

PARTS AVAILABLE — NOT SHOWN

125882-01 Pad, Manual Control Touch • • • • 1

125882-02 Harness Touch Pad Wire 1

101398-01 Harness, Wire • • • • 1

103646-01 Wire, Harness • • • • 1

098219-36 Cord, Power Supply • • • • 1

103284-03 Wire, Harness • • • • 1

100563-01 Plate, Warning • • • • 1

125070-01 Kit, Platinum Embers • • • • 1

125071-01 Kit, Rockwool Ember • • • • 1

125776-01 Supply, Battery Power • • • • 1

126563-01 Control, Remote Skytech • • • • 1

125781-01 Harness Pilot Ignitor • • • • 1

125782-01 Plate, Lighting Instructions • • • • 1

125817-01 Flex Line, 8'' .375 Tube W/Nuts • • 1

125817-02 Flex Line, 12'' .375 Tube W/Nuts • • 1

125817-02 Flex Line, 12'' .375 Tube W/Nuts • • 2

125561-01 Shield Pilot • 1

125557-01 Chunk, Left Ember • • 1

125557-02 Chunk, Middle Ember • • 1

125557-03 Chunk, Right Ember • • 1

VRT4032ZEP

VRT4032ZEN

VRT4036ZEN

VRT4036ZEP

www.SuperiorFireplaces.US.com

126867-01A42

Page 43

PARTS

FIREPLACE MODELS VRT4230ZEN, VRT4230ZEP, VRT4236ZEN AND VRT4236ZEP

This list contains replaceable parts used in your replace. When ordering parts, follow the

instructions listed under Replacement Parts on page 46 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

1 108423-01 Panel Closure Smooth • • 2

106651-01 Panel Closure Smooth • • 2

2 108423-02 Panel Face Top 32'' Stamped • • 2

VRT4032ZEP

VRT4032ZEN

VRT4036ZEN

VRT4036ZEP

106684-01 Panel Closure Top Louvered 36'' • • 2 3 110037-01 Electrical Duct Assembly • • • • 1 4 20280 Spacer, Top • • • • 4 5 21171 Cover Gas Conduit Plate • • • • 5 6 126366-01 ASM 32'' Fireplace System Screen • • 1

126366-02 ASM 36'' Fireplace System Screen • • 1 7 125519-01 Magnet, Door Latch • • • • 2 8 126375-01 Hood 32'' Fireplace System • • 1

126375-02 Hood 36'' Fireplace System • • 1 9 119943-01 Blower • • • • 1 10 126383-04 Liner Fiber 32'' Center Vintage • • 1

126377-04 Liner Fiber 36'' Center Vintage • • 1 11 126383-05 Liner Fiber 32'' Left Vintage • • 1

126377-05 Liner Fiber 36'' Left Vintage • • 1 12 126383-06 Liner Fiber 32'' Right Vintage • • 1

126377-06 Liner Fiber 36'' Right Vintage • • 1

126867-01A 43

www.SuperiorFireplaces.US.com

Page 44

This list contains replaceable parts used in your heater. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 46 of this manual.

KEY NO.

PART NUMBER

DESCRIPTION QTYVRT4032 VRT4036

1 125851-01 125852-01 Log, Ramp 1 2 125851-02 125852-02 Log, Left Front 1 3 125851-03 125852-03 Log, Right Front 1 4 125851-04 125852-04 Log, Left Front Ember Bed 1 5 125851-05 125852-05 Log, Right Front Ember Bed 1 6 125851-06 125852-06 Log, Left Middle 1 7 125851-07 125852-07 Log, Right Middle 1 8 125851-08 125852-08 Log, Rear Middle 1 9 125851-09 125852-09 Log, Rear 1 10 125851-10 125851-10 Log, Left Top 1 11 125851-11 125852-11 Log, Middle Crossover 1 12 125851-12 125852-12 Log, Top Rear 1 13 125851-13 125851-13 Log, Switch 1

www.SuperiorFireplaces.US.com

126867-01A44

Page 45

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for

parts replaced under warranty.

Contact authorized dealers of this product.

If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.

When calling, have ready

• your name and address

• model and serial numbers of your replace

• how replace was malfunctioning

• type of gas (propane/LP or natural gas)

• purchase date Usually, we will ask you to return the part to

the factory.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low for

propane/LP unit

You may feel your gas pressure is too low. If so, contact your local gas supplier.

ACCESSORIES

NOTICE: All accessories may

not be available for all replace

models.

Purchase these replace accessories from

your local dealer. If they can not supply these

accessories, call FMI PRODUCTS, LLC at 1-866-328-4537 for information. You can also write to the address listed on the back

page of this manual.

MANTELS

W32TU - 32" Wall Mantel, Unnished,

Traditional

W32TO - 32" Wall Mantel, Oak Stain,

Traditional

C32TU - 32" Corner Mantel, Unnished,

Traditional

C32TO - 32" Corner Mantel, Oak Stain,

Traditional

W32CO - 32" Wall Mantel, Oak Stain, Classic C32CO - 32" Corner Mantel, Oak Stain, Classic W32DO - 32" Wall Mantel, Oak Stain, Dentil W32GO - 32" Wall Mantel, Oak Stain,

Georgian

C32GO - 32" Corner Mantel, Oak Stain,

Georgian

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact INNOVATIVE HEARTH

PRODUCTS at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.

You can also visit INNOVATIVE HEARTH PRODUCT’s web site at www.IHP.US.com.

ADJUSTABLE MANTELS

MACMO - Medium Universal Cabinet Mantel,

Dark Oak Stain (For 32'' Models) MACMW - Medium Universal Cabinet Mantel, Dark Walnut Stain (For 32'' Models) LACMO - Large Universal Cabinet Mantel, Dark Oak Stain (For 36'' Models) LACMW - Large Universal Cabinet Mantel, Dark Walnut Stain (For 36'' Models)

PERIMETER TRIM ACCESSORY

PT32 - Black PT32B - Brushed Brass PT32P - Platinum

For all models. Optional with built-in installa-

tion. Provides a nished appearance covering rough and/or unnished mantel or wall opening, edges, etc.

126867-01A 45

www.SuperiorFireplaces.US.com

Page 46

Innovative Hearth Products

Superior™ Brand Gas Fireplaces, Stoves and Inserts

20 Year Limited Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand gas ﬁreplace, Stove or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body and ﬁrebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to ﬁve years. THERE ARE EXCLUSIONS AND LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of ﬁrst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The Product body and ﬁrebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:

Burner – Repair or replacement for one year from the date of installation Gas components – Repair or replacement for one year from the date of installation Gaskets – Repair or replacement for one year from the date of installation Logs – Replacement for one year from the date of installation against thermal breakage only Optional blowers & remote controls – Repair or replacement for one year from the date of installation Optional glass doors – Repair or replacement for 90 days from the date of installation Tempered glass - Replacement for one year from the date of installation Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁre, ﬂood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁre hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁciency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate ﬁreplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting conﬁgurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁtness for a particular use or purpose, and there is no implied condition of ﬁtness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year Limited Warranty are in addition to and not a modiﬁcation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by

a contractor that is not approved without ﬁrst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900223-00, Rev. NC 12/2013

Innovative Hearth Products

1508ElmHillPike,Suite108•Nashville,TN37210

Page 47

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

WARRANTY

) _____________________________

) __________________________

126867-01A 47

www.SuperiorFireplaces.US.com

Page 48

P126867-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126867-01 Rev. A 02/14