Superior VRE4543EN, VRE4543EP Installation And Operation Instructions Manual

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Page 1

DANGER

PFS

USC

P/N 127035-01 Rev. C 04/2015

Installation and Operation Instructions Superior™ Stainless Outdoor Linear

Fireplace

Models

P127035-01

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

REPORT NO. F12-052

VRE4543EN

Installateur : Laissez cette notice avec l’appareil. Consommateur : Conservez cette notice pour consultation ultérieure.

VRE4543EP

WHEN USED AS AN OUTDOOR APPLIANCE

CARBON MONOXIDE WARNING

• This appliance can produce carbon monoxide which has no odor.

• Using it in an enclosed space can kill you.

• Never use this appliance in an enclosed space such as a camper, tent, car or home.

WARNING: Do not store gasoline or other ﬂammable vapors and liquids in the vicinity of this or any

other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

WARNING: For Outdoor Use Only.

DANGER

IF YOU SMELL GAS:

1. Shut off gas to appliance.

2. Extinguish any open ﬂame.

3. If odor continues, keep away from the appliance and immediately call your gas supplier or ﬁre department.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

WARNING: If the information in these instructions is not followed exactly, a ﬁre or explosion may result causing property damage, personal injury or death.

— Do not store or use gasoline or other

ﬂammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not

use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁre department.

— Installation and service must be performed

by a qualiﬁed installer, service agency or the gas supplier.

AVERTISSEMENT : Assurez-vous de bien suivre les instructions données dans cette notice pour réduire au minimum le risque d’incindie ou d’explosion ou pour éviter tout dommage matériel, toute blessure ou la mort.

— Ne pas entreposer ni utilizer d’essence ni d’autres

vapeurs ou liquides inﬂammables dans le voisinage de cet appareil ou de tout autre appareil.

— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :

• Ne pas tenter d’allumer d’appareil.

• Ne touchez à aucan interrupteur. Ne pas vous

servir des téléphones se trouvant dans le bâtiment où vous trouvez.

• Appelez immédiatement votre fournisseur de gaz depuis un voisin. Suivez les instructions du fournisseur.

• Si vous ne pouvez rejoindre le fournisseur de gaz, appelez le service des incindies.

— L’installation et l’entretien doivent être assurés par un

installateur ou un service d’entretien qualiﬁé ou par le fournisseur de gaz.

Page 2

Thank you for your purchase. We appreciate your business!

Please carefully read and follow all instructions in this manual. Pay special attention to all warnings and safety information.

Following these safety, care, and operation instructions will help ensure many years of dependable and enjoyable service from your ﬁreplace.

To help us keep you up-to-date on product information and offers, please take a few moments to register your product online at Superiorfireplaces.US.com (Owner Resources/Product Reg-

istration). Please read and understand these instructions before installing

or operating.

TABLE OF CONTENTS

Safety ............................................................................................. 2

Local Codes ................................................................................... 3

Requirements for the Commonwealth of Massachusetts............... 3

Product Identiﬁcation ..................................................................... 4

Product Features ............................................................................ 4

Installation ..................................................................................... 4

Operation .................................................................................... 14

Cleaning and Maintenance .......................................................... 15

Inspecting Burners ...................................................................... 15

Replacing Light Bulbs .................................................................. 15

Wiring Diagram ............................................................................ 16

Troubleshooting ........................................................................... 17

Parts ............................................................................................ 20

Speciﬁcations ............................................................................... 23

Service Hints ................................................................................ 23

Technical Service ......................................................................... 23

Replacement Parts ....................................................................... 23

Accessories .................................................................................. 23

Warranty ...................................................................................... 27

SAFETY

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualiﬁed installer, service agency or the gas supplier.

* Aftermarket: Completion of sale, not for purpose of resale,

from the manufacturer

WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this ﬁreplace. Improper use of this ﬁreplace can cause serious injury or death from burns, ﬁre, explosion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of carbon monoxide poison-

ing resemble the ﬂu, with headaches, dizziness or nausea. If you have these signs, the ﬁreplace may not be working properly. Get fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂuence of alcohol and those at high altitudes.

Natural and Propane/LP Gas: Natural and propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this ﬁreplace

WARNING: Any change to this ﬁreplace or its

controls can be dangerous.

Due to high temperatures, the appliance should be located out of trafﬁc and away from furniture and draperies.

Do not place clothing or other ﬂammable material on or near the appliance. Never place any objects on the ﬁreplace.

Fireplace become very hot when in use. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.

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SAFETY Continued

Carefully supervise young children when they are in the room with ﬁreplace. When using the remote control, keep selector switch in the OFF position to prevent children from turning on burners with remote.

WARNING: Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental burns. A physical barrier is recommended if there are at-risk individuals in the house. To restrict access to a ﬁreplace or stove, install an adjustable safety gate to keep toddlers, young children and other at-risk individuals out of the room and away from hot surfaces.

Keep the appliance area clear and free from combustible materials, gasoline and other ﬂammable vapors and liquids.

The ﬁnish of the front face is protected with a self adhering plastic coating that must be removed before ﬁreplace is operated. To prevent melting, ensure that the plastic coating protecting the ﬁnish is removed.

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

•shutoffgassupply

•donottrytolightanyappliance

•donottouchanyelectricalswitch;donotuseanyphoneinyour

building

•immediatelycall your gassupplier from a neighbor’s phone.

Followthegassupplier’sinstructions

•ifyoucannotreachyourgassupplier,calltheredepartment

4. This ﬁreplace shall be used only outdoors in a well ventilated space and shall not be used in a building, garage or any other enclosed area.

5. Do not use this ﬁreplace as a wood-burning ﬁreplace. Use only high temperature pebbles that are approved for use with this ﬁreplace.

To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 15.

7. Before using furniture polish, wax, carpet cleaner or similar products, turn

ﬁreplace ate a white powder residue within burner box or on adjacent walls or furniture.

8. Do not run ﬁreplace

•whereammableliquidsorvaporsareusedorstored

•underdustyconditions

off. If heated, the vapors from these products may cre-

9. Do not use this ﬁreplace to cook food or burn paper or other objects.

10. Do not use ﬁreplace if any part has been exposed to or under water. Immediately call a qualiﬁed service technician to inspect the ﬁreplace and to replace any part of the control system and any gas control which has been under water.

11. Turn ﬁreplace off and let cool before servicing. Only a qualiﬁed service person should service and repair ﬁreplace.

12. To prevent performance problems in propane/LP units, do not use propane/LP fuel tanks of less than 100 lbs. capacity (propane/LP units only).

13. Provide adequate clearances around air openings.

LOCAL CODES

Install and use ﬁreplace with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park Quincy, MA 02269

State of Massachusetts: The installation must be made by a licensed plumber or gas ﬁtter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural gas-ﬁred supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with

527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁtter

licensed in the Commonwealth of Massachusetts.

• The ﬂexible gas line connector used shall not exceed 36 inches

(92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bath-

rooms.

• A working smoke detector must be installed in the area where

vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁred supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

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Pebble Pan

PRODUCT IDENTIFICATION

Top Spacers

Access Door

Figure 1 - Outdoor Linear Fireplace

Nailing Flange

PRODUCT FEATURES

OPERATION

This ﬁreplace is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic ﬂames. This ﬁreplace is designed for outdoor use only. It has been tested and approved to ANSI Z21.97 standard for outdoor decorative gas appliance and CAN 1-2.21-M85 standard for gas-ﬁred appliance for outdoor installation.

INSTALLATION

CAUTION: This ﬁreplace creates warm air currents. These currents move heat to wall surfaces next to ﬁreplace. Installing ﬁreplace next to vinyl or cloth wall coverings or operating ﬁreplace where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning ﬂuids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

Note: Standoff spacers are attached to the sides and top of your ﬁreplace, these spacers can be placed directly against wall or framing materials.

IMPORTANT: Make sure ﬁreplace is level. If ﬁreplace is not level, burner will not work properly.

Use dimensions shown for rough openings to create the easiest installation (see Figures 2 thru 5, page 5).

CHECK GAS TYPE

Use the correct gas type (natural or propane/LP) for your ﬁreplace. If your gas supply is not correct, do not install ﬁreplace. Call dealer where you bought ﬁreplace for proper type gas.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INSTALLATION CLEARANCES

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂoor, ceiling and adjoining wall.

Carefully follow the instructions below. This will ensure safe installation.

CLEARANCES

Minimum clearances to combustibles for the ﬁreplace are as follows: *Back and sides 1"

Perpendicular walls 8" Floor (From bottom of Fireplace) 0" Ceiling (From top of opening) 42" Top of Standoffs 0" * For back and sides of ﬁreplace, do not pack with insulation or other materials.

OUTDOOR ENCLOSURE REQUIREMENTS

Must conform to one of the following conditions:

•Withwallsonallsides,butwithnooverheadcover;

•Withinapartialenclosurewhichincludesanoverheadcoverand

no more than two side walls. These side walls may be parallel,

asinbreezewayoratrightanglestoeachside;or

•Withina partial enclosure which includes an overhead cover

and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is permanently open.

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INSTALLATION Continued

15.25"

17.50"

53.25"

38"

15.25"

FRAMING AND FINISHING

Figure 2 shows typical framing of this ﬁreplace. Figure 3 shows framing for see-thru installation. All minimum clearances must be met. Steel framing may be necessary or wood studs may be notched. Concrete board is provided for facing around the ﬁreplace as shown in Figure 4.

If you are using a separate combustible mantel piece, refer to Figure 5 for proper installation height. You can install noncombustible mantels at any height above the ﬁreplace.

Note: Noncombustible mantels may discolor!

Concrete Board

38"

53.25"

Figure 2 - Framing Clearances for One Sided Application

38"

Figure 4 - Installing Concrete Board

Note: All vertical measurements are from top of fireplace hood opening to bottom of mantel shelf.

Noncombustible material may project off this surface above the firebox hood

Supplied firebox hood must be used at all times.

Mantel

from

Mantel

Ref.

Depth Ref.

Wall

TOP VIEW

1 12" A 24" 2 9" B 21" 3 6" C 18" 4 4" D 16" 5 2" E 14"

Top of

Opening

53.25"

Figure 3 - Framing Clearances for See-Thru Application

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Combustible Material May Be Used

4" to Face Opening

SAFE ZONE

33°

Perpendicular Wall

Figure 5 - Clearances for Combustible Mantels

Page 6

INSTALLATION Continued

1.816

Gas Line

Access

3.208

29 13/16"

47"

44 1/16"

52"

55 1/16"

11 13/16"

16 1/2"

17 1/2"

5/8"

8 1/4"

16 9/32"

29 25/32"

Figure 6 - VRE4543E Series Dimensions

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Gas Line

Access

7 1/32"

2.716

1.816

8.255

13.217

Electrical

Outlet

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INSTALLATION Continued

Mantel Clearances for Built-In Installation

If placing mantel above built-in ﬁreplace, you must meet minimum clearance between mantel shelf and top of ﬁreplace opening.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

•raisethemanteltoanacceptableheight

•removethemantel

CHECK GAS TYPE

Use proper gas type for the ﬁreplace unit you are installing. If you have conﬂicting gas types, do not install ﬁreplace. See retailer where you purchased the ﬁreplace for proper ﬁreplace according to your gas type.

INSTALLING GAS PIPING TO FIREPLACE LOCATION

WARNING: A qualiﬁed service person must connect

ﬁreplace to gas supply. Follow all local codes.

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the ﬁrebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

ELECTRICAL WIRING INSTRUCTIONS

1. Remove electrical cover plate with bushing from left side of ﬁreplace front by removing 2 sheet metal screws as shown in Figure

2. Slide power source wiring through electrical bushing opening and electrical cover plate and make all necessary connections.

3. Slide all wiring connections in electrical housing as shown in Figure 7.

4. Secure electrical cover plate with screws previously removed.

Note: Electrical housing and cover plate have sharp edges. Wear protective gloves.

Sheet Metal Screws

Electrical Cover Plate

Wire Nut (3x) (Not Supplied)

Power Source Wiring (Not Supplied)

To Power Source (120V)

Electrical Cover Plate and Electrical Bushing

Outer Wrapper of Fireplace

Electrical Housing

Receptacle (Supplied)

Ground (16GA Green)

Electrical Bushing

14GA Black & White

Figure 7 - Connecting Electricity

CAUTION: Never connect propane/LP ﬁreplace directly to the propane/LP supply. This ﬁreplace requires an external regulator (not supplied). Install the external regulator between the ﬁreplace and propane/LP supply.

WARNING: Never connect natural gas ﬁreplace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing ﬁreplace, make sure you have the items listed below.

• externalregulatorforpropane/LPunitonly(suppliedbyinstaller)

• piping(checklocalcodes)

• sealant(resistanttopropane/LPgas)

• equipmentshutoffvalve*

• testgaugeconnection*

• sedimenttrap(optional)

• teejoint

• pipewrench

• approvedexible gas linewithgasconnector (if allowedbylocal

codes) (not provided)

* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, ﬁreplace regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 8, page 8. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to ﬁreplace. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from ﬁreplace (see Figure 8, page 8).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

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Page 8

INSTALLATION Continued

External Regulator

Figure 8 - External Regulator on Propane/LP Supply Tank with

Vent Pointing Down

Check your building codes for any special requirements for locating equipment shutoff valve to ﬁreplaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged ﬁreplace valves. Never use sealant on ﬂare threads.

Propane/LP Supply Tank

Vent Pointing Down

Equipment Shutoff Valve With 1/8" NPT Tap*

Natural Gas

From Gas Meter (5" W.C.** to

10.5" W.C. Pressure)

Propane/LP

From External Regulator (11" W.C.** to 14" W.C.

3" Minimum

Pressure)

Cap Pipe Tee Nipple Joint

Sediment Trap

* Purchase the optional equipment shutoff valve from your dealer. ** Minimum inlet pressure for purpose of input adjustment.

Figure 9 - Gas Connection

WARNING: Use pipe joint sealant that is resistant

to liquid petroleum (LP) gas.

We recommend that you install a sediment trap in supply line as shown in Figure 9. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and ﬁreplace. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into ﬁreplace gas controls. If sediment trap is not installed or is installed wrong, ﬁreplace may not run properly.

Inlet Pressure Tap

Gas Shutoff Valve

1/2" NPT Incoming Gas Line

Note:

1) Wire connections not shown for clarity

2) * 1/8" NPT Plugged Tapping

Flexible Gas Line Do NOT Kink

CONNECTING FIREPLACE TO GAS SUPPLY

Installation Items Needed

• 5/16"hexsocketwrenchornut-driver

• sealant(resistanttopropane/LPgas,notprovided)

1. Route ﬂexible gas line (provided by installer) from equipment shutoff valve to ﬁreplace. Route ﬂexible gas supply line through one of the access holes on side of ﬁreplace.

2. Attach ﬂexible gas line from gas supply to control valve (see Figure

10).

3. Check all gas connections for leaks. See Checking Gas Connections, page 9.

Pilot Adjustment

PILOTADJ

MAIN

PILOT OUT

Outlet Pressure Tap

Set Screw

Figure 10 - Connecting Incoming Gas Line to Flex Gas Line

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Page 9

INSTALLATION Continued

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ﬂame to check for a leak. Apply a noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and ﬁreplace. See guidelines under Connecting Fireplace to Gas Supply.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect ﬁreplace with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage ﬁreplace regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect ﬁreplace and equipment shutoff valve to gas supply. Check reconnected ﬁttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 11).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/ LP (see Figures 12 or 13). Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Equipment Shutoff Valve

Figure 11 - Equipment Shutoff Valve

Equipment Shutoff Valve

Propane/LP Supply Tank

Gas Valve

Figure 12 - Checking Gas Joints for Propane/LP Gas Fireplace

Equipment Shutoff Valve

Gas Meter

Figure 13 - Checking Gas Joints for Natural Gas Fireplace

PRESSURE TESTING FIREPLACE GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 11).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of ﬁreplace is in the OFF position.

4. Check all joints from equipment shutoff valve to gas control valve (see Figures 12 or 13). Apply noncorrosive leak detection ﬂuid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light ﬁreplace (see Operation, page 14). Check all other internal joints for leaks.

7. Turn off ﬁreplace (see To Turn Off Gas to Appliance, page 14).

Open

Closed

Gas Valve

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Page 10

FINISHING FIREPLACE FOR INSTALLATION

INSTALLATION Continued

UPGRADING VRE4543 TO SEE-THRU APPLICATION

The VRE4543 series ﬁreplace come with the rear panel semi-installed. If you will be using the ﬁreplace for a one sided regular application, you will need to ﬁnish the installation of the rear panel. If you will be upgrading the ﬁreplace to a see-thru, the rear panel will need to be removed (See Upgrading VRE4543 Series to See-Thru Application).

1. Using self-tapping screws provided and holes on rear panel as a guide, screw the rear panel to the ﬁreplace as shown in Figure

14.

INSTALLING HOOD

1. Loosen screws at top of face opening and slide hood through screws as shown in Figure 15.

2. Tighten screws securing hood to ﬁreplace.

Removing Rear Panel

1. In the rear of the ﬁreplace, locate screws at top of rear panel and remove as shown in Figure 16. Discard screws and rear panel.

2. Unscrew mount bracket from top face as shown in Figure 17. Discard mounting bracket and replace screws.

Figure 14 - Installing Rear Panel for Regular Applications

Figure 16 - Removing Rear Panel for See-Thru Applications

Figure 17 - Removing for See-Thru Applications

Figure 15 - Installing Hood

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Page 11

INSTALLATION Continued

Removing False Door

1. In the rear of the ﬁreplace, Unlock 3 door latches on top of ﬁrebox using your ﬁngers or the latch opener provided.

2. Hook opener over latch as shown in Figure 18. Swing the bottom of the opener down toward the door. You will not need to pull down.

3. Tilt open false door 45° from the top of ﬁrebox and lift up to release door from retaining channel.

Figure 18 - Latch Opener

Installing Access Door Retaining Brackets

1. Screw access door retaining brackets into the inner side face using 2 screws on both the left and right side as shown in Figure 20.

Installing Side Face Filler

1. Screw side face ﬁller into ﬁrebox side bafﬂe using 2 screws on both the left and right side as shown in Figure 21.

Removing Rear Interior Wall

1. Through ﬁrebox opening in the front of the ﬁreplace, unscrew 4 corner brackets from the ﬁrebox top (See Figure 19).

2. Remove 2 side walls and then the rear wall. Discard rear wall.

3. Replace 2 side walls and reinstall the corner brackets.

Rear Panel

Bracket

Retaining Bracket

Figure 20 - Installing Access Door Retaining Brackets for See-

Thru Applications

Side Panel

Figure 19 - Removing Rear Interior Wall for See-Thru

Applications

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Figure 21 - Installing Side Face Filler for See-Thru Applications

Page 12

INSTALLATION Continued

Installing Access Door

1. Place access door into rectangular opening in front of the glass door with the slanted side facing forward. The slanted surface will slide underneath the ﬂange of the bottom face Insert tabs on side of access door into slots on retaining brackets (See Figure 22).

5. Light switch is located on the right hand side as shown in Figure

24.

6. ON/OFF switch is located on the left hand side as shown in Figure

24.

Side Filler

Access Door

Flange on Face Bottom

Figure 22 - Access Door for See-Thru Applications

Installing Hood

1. Install hood as shown in Figure 15 page 10.

Locating Control Module

1. Remove Access Plate (See Figure 22).

2. Remove 2 screws on top of the electronic access cover (See Figure

23).

3. Remove electronic access cover by gently pulling up and out of the ﬁreplace. There are two switches connected to cover.

4. The control module is located on the left as shown in Figure 24.

ON/OFF Switch

Gas

Module

Figure 24 - Control Module (Face Bottom not shown for Clarity)

GLASS PEBBLE INSTALLATION

Remote Receiver

Backup Battery

Light

Switch

WARNING: Do not change or substitute glass pebbles provided with this ﬁreplace. If replacing, use only replacement glass pebbles. See Replacement Parts page 23.

Green glass pebbles are included with your ﬁreplace.

1. Place glass pebbles in a single layer evenly on the pebble pan. Make sure not to place any on the burner in the center of the pebble pan.

Electronic Access Cover

Figure 23 - Removing Control Access Cover (Face Bottom not

Remove Screws

shown for Clarity)

SuperiorFireplaces.US.com 127035-01C12

GLASS PANEL INSTALLATION

WARNING: Do not slam or strike glass panel.

Damage can result in a hazardous condition.

Discontinue use of the appliance immediately if glass panel is damaged and contact a qualiﬁed installer for repair. Only glass panel certiﬁed with the appliance shall be used.

Page 13

INSTALLATION Continued

The glass panel assembly should be installed after the ﬁreplace is completely framed and ﬁnished. The brackets are attached to the front side face of the ﬁreplace using two screws as shown in Figure

25. Position the glass panel in the bracket so that it is securely in place. The glass panel can be placed in two different height locations.

• Pushing and holding the LEARN button for 6 seconds will result

in clearing the transmitter security code from the module's memory. The module will make three long beeps in succession when it has been cleared.

Remote/Off Switch

ADJ.

Bracket

Screws

Glass Panel

Figure 25 - Installing Glass Panel

GAS CONTROL MODULE SYSTEM

REMOTE CONTROL FEATURE

The module has a built in remote control receiver that allows the user to program the remote transmitter at any time during or after the installation of the burner.

1. There is a switch located on the right side of the module that reads REMOTE/OFF (Figure 26).

2. When the remote/off switch is in the OFF position, the burner will operate from the rocker switch or wall switch connected to the two BROWN wires on the module.

3. When the remote/off is in the REMOTE position the burner will operate from the Remote Control Transmitter.

NOTE: The module must be programmed to the Remote Control Transmitter.

• To program the module (make sure the system has power), locate the learn button (Figure 27) on the module. Locate the metal shield that is covering the module and remove the screw on top. Use a small thin object like a paper clip (not sharp points) to press and release the learn button. There will be a beep sound from the module. Then press any button on the remote transmitter. Once the module's internal receiver accepts the transmitter code, there will be a series of conﬁrming beeps.

• The remote system is ready for use.

“S” Pilot Connection

“I” Pilot Connection

Figure 26 - Gas Module Right Side

Learn Button

AUX Connection

Figure 27 - Gas Module Left Side

IGNITOR ASSEMBLY

The ignitor assembly is factory preset for proper ignition of the burner. Alterations may have occurred during shipping and handling. Call a qualiﬁed service person to readjust the ignitor assembly if necessary.

The ignitor should be positioned as shown in Figure 28. Note: Figure 28, shows the correct positioning of the ignitor and

sensing rod. If your ignitor assembly does not meet these requirements:

• turnapplianceoff(seeTo Turn Off Gas to Appliance, page 14).

• seeTroubleshooting, page 17.

Note: Reference only, not to scale

Ignitor

Ground Electrode

Sensing Rod

Spark Gap

0.120

0.8000

Figure 28 - Ignitor

SuperiorFireplaces.US.com127035-01C 13

Page 14

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a ﬁre or explosion may result causing property damage, personal injury or loss of life.

A. This appliance does not have a pilot, it is equipped with an

ignition device which automatically lights the pilot. Do not light pilot by hand.

B. BEFORE LIGHTING smell all around the appliance area for gas.

Be sure to smell next to the ﬂoor because some gas is heavier than air and will settle on the ﬂoor.

WHAT TO DO IF YOU SMELL GAS

•Donottrytolightanyappliance.

•Donottouchanyelectricswitch;donotuseanyphoneinyour

building.

•Immediatelycallyourgassupplierfromaneighbor’sphone.

Follow the gas supplier’s instructions.

•Ifyoucannotreachyourgassupplier,calltheredepartment.

Do not use this appliance if any part has been under water. Immediately call a qualiﬁed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

This appliance requires 120V electricity for normal operation. Control module should be plugged into electrical outlet located underneath ﬁrebox bottom. Back up battery supply is available for power outages.

1. STOP! Read the safety information, column 1.

2. Make sure equipment shutoff valve is fully open.

3. Turn safety shutoff switch to the OFF position.

4. Remove access cover.

5. Turn equipment shutoff valve clockwise to the OFF position (see Figure 29). Do not force.

6. Wait ﬁve (5) minutes to clear out any gas. Then smell for gas, including near the ﬂoor. If you smell gas, STOP! Follow “B” in the safety information. If you don't smell gas, go to the next step.

7. Turn equipment shutoff valve counterclockwise to the ON position. Do not force.

8. Replace access cover.

9. Turn on all electric power to appliance.

10. Turn safety shutoff switch to the ON position.

11. Visually locate ignitor. Ignitor should begin to spark and main burner should ignite once ﬂame appears at pilot.

•Iflightingapplianceforthersttimeeachseason,itmaytake

several attempts before supply gas can reach pilot and main burners.

•Ifappliancewillnotstaylitafterseveralattempts,followinstruc-

tions under To Turn Off Gas To Appliance and call your service technician or gas supplier.

Incoming Gas Line

Equipment Shutoff Valve

CAUTION: Do not try to adjust heating levels by

using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Push remote control to “OFF” position.

2. Turn off all electric power to appliance if service is to be performed.

3. Turn equipment shutoff valve clockwise to OFF. Do not force.

4. Replace access cover.

PILOTADJ

MAIN

PILOT OUT

Figure 29 - Turning Equipment Shutoff Valve to the OFF Position

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Page 15

CLEANING AND MAINTENANCE INSPECTING BURNERS

WARNING: Turn off ﬁreplace and let cool before

cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of ﬁreplace clean. Inspect these areas of ﬁreplace before each use. Have ﬁreplace inspected yearly by a qualiﬁed service person.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the ﬁtting at the burner entrance. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean if needed. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner ﬂame holes with the ﬁreplace running. Some burner ﬂame holes may become blocked by debris or rust, with no ﬂame present. If so, turn off ﬁreplace and let cool. Remove blockage. Blocked burner ﬂame holes will create soot.

BURNER FLAME PATTERN

WARNING: If yellow tipping occurs, your ﬁreplace

could produce increased levels of carbon monoxide.

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have ﬁreplace inspected yearly by a qualiﬁed service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions onthecan.Ifyoudon’tfollowdirectionsonthecan,youcoulddamage the ignitor.

1. Shut off the unit. Allow the unit to cool for at least thirty minutes.

2. Inspect burner, air shutter and oriﬁce for dust and dirt (see Figure

30).

3. Blow air through the ports/slots and holes in the burner.

4. Check the oriﬁce located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 above.

Burner

Ports/Slots

NOTICE: Do not mistake orange ﬂames with yellow tipping. Dirt or other ﬁne particles enter the ﬁreplace and burn causing brief patches of orange ﬂame.

Burner ﬂames will be steady, not lifting or ﬂoating. Flame patterns will be different from unit to unit and will vary depending on installation type and weather conditions. This can be dangerous. Inspect ﬂames after installation to ensure proper installation and performance.

If burner ﬂame pattern differs from that described:

• turnreplaceoff(seeTo Turn Off Gas to Appliance, page 14)

• seeTroubleshooting, page 17

REPLACING LIGHT BULB

Light assembly is located underneath the burner assembly (see page 24 for reference).

1. Unplug power supply.

2. Remove access door (Figure 22, page 12).

3. Remove glass panel if installed (Figure 25, page 13).

4. Remove rear interior panels (Figure 19, page 11).

5. Remove glass Pebbles.

6. Remove six screws holding the pebble pan (see item #17 on page 22 for reference).

7. Using a small slotted screw driver, carefully slide it under the edge of light bulb cover and pry it open. Pull burned out bulb and replace.

8. Replace all in reverse order.

Venturi

Air Shutter

Figure 30 - Injector Holder On Outlet Burner Tube

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Page 16

Orange

Red

Brown

Black

Solenoid

White

Brown

Green

Ignitor

Pilot

AUX

AF-5000MOD

AF-4000

AF-4000B/P

Control Module

Black

SWI

(GND)

Red

HI/LO

Main

Black

BATTERY PACK

Black

Red

Black

Red

SIZE

"AA"

SIZE

"AA"

SIZE

"AA"

SIZE

"AA"

Power

Adapter

110V

MAX. 15 AMPS

WIRING DIAGRAM

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Page 17

TROUBLESHOOTING

WARNING: Turn off appliance and let cool before servicing. Only a qualiﬁed service person should service

and repair appliance.

Note: All troubleshooting items are listed in order of operation. Remote /Ignitor has a special feature. It will allow heat from the burner to dry the probe and burner assembly due to excess moisture, caused

by rain, humidity or condensation. To activate:

• Press and hold the HI and LO buttons on the transmitter for 30-45 seconds. This allows the sparking to start and the burner to ignite.

• Release the HI and LO buttons, after the allotted time, sparking will stop and the burner will go out.

• Press and hold the ON button and sparking will start again and burner should ignite.

• Release the ON button. The sparking will stop, and the burner should stay ON.

• Repeat if necessary.

OBSERVED PROBLEM

When ''ON'' button on remote control is pressed, there is no spark at ignitor assembly

When ''ON'' button on remote control is pressed, there is spark at ignitor but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or wet

3. Broken ignitor cable

4. Bad ignitor

5. Ignitor electrode positioned wrong

6. Ignitor electrode broken

7. Battery not installed, battery power low or battery not installed correctly (electronic ignition models only)

1. Gas supply turned off or equipment shutoff valve closed

Air in gas lines when installed

3. Depleted gas supply (propane/LP only)

4. Control module not in REMOTE position

5. Gas control valve pressure setting is not correct

6. Inlet gas pressure is too low

7. Burner oriﬁce(s) clogged

8. Wire disconnected from gas control

9. Ground wire issue

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3. Replace ignitor

4. Replace ignitor

5. Adjust ignitor wires as shown in Figure 28 on page 13. Replace ignitor assembly if repositioning does not correct the problem

6. Replace ignitor

7. Install new alkaline battery in remote control and battery pack. Verify batteries are installed correctly. (5.4 volts batteries required to operate valve system)

1. Turn on gas supply or open equipment shutoff valve

2. Repeat igniting operation until air is removed

3. Contact local propane/LP gas company

4. Set control module to REMOTE position

5. Contact qualiﬁed service person to check pressure

6. Contact local natural or propane/LP gas company

7. Clean burner (see Cleaning and Maintenance, page 15) or replace burner oriﬁce(s)

See Wiring Diagram, page 16

Verify black ground wire from module is secured under screw adjacent to ignitor

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Page 18

OBSERVED PROBLEM

Delayed ignition of burner

TROUBLESHOOTING Continued

POSSIBLE CAUSE

1. Manifold pressure is too low

2. Burner oriﬁce clogged

REMEDY

1. Contact local natural or propane/LP gas company

2. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce(s)

Burner backﬁring during combustion

Slight smoke or odor during initial operation

Appliance produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Remote does not function

Appliance produces a clicking/ticking noise just after burners are lit or shut off

1. Burner oriﬁce is clogged or damaged

2. Damaged burner

1. Residues from manufacturing processes

1. Air in gas line

2. Air passageways on appliance blocked

3. Dirty or partially clogged burner oriﬁce.

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Battery is not installed. Battery power is low

1. Metal expanding while heating or contracting while cooling

2. Ignitor Assembly is out of position

3. Wind is disturbing the burner ﬂame and the ignitor assembly is relighting the burner

4. Wire connection loose or wire broken

1. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce

2. Replace damaged burner

1. Problem will stop after a few hours of operation

1. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

2. Observe minimum installation clearances (see pages 5 through 8)

3. Clean burner (see Cleaning and Maintenance, page 18) or replace burner oriﬁce(s)

1. Turn appliance off when using furniture polish, wax, carpet cleaners or similar products

1. Replace batteries in battery pack and in hand-held remote

1. This is normal with most appliances. If noise is excessive, contact qualiﬁed service person

2. Check ignitor position and adjust if needed. See Figure 28 page 16.

3. Should wind disturb the burner ﬂame, the ignitor will automatically spark to relight the burner. This is normal when the appliance is installed outdoors in windy conditions.

4. Check wiring connections (see wiring diagram, page 20). Replace wire harness if necessary.

SuperiorFireplaces.US.com 127035-01C18

Page 19

TROUBLESHOOTING Continued

WARNING: If you smell gas

•Shutoffgassupply.

•Donottrytolightanyappliance.

•Donottouchanyelectricalswitch;donotuseanyphoneinyourbuilding.

•Immediatelycallyourgassupplierfromaneighbor’sphone.Followthegassupplier’sinstructions.

•Ifyoucannotreachyourgassupplier,calltheredepartment.

IMPORTANT: Operating ﬁreplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Appliance produces unwanted odors

Appliance shuts off in use

Gas odor even when control knob is in OFF position

Module makes one beep every one second

Gas odor during combustion

POSSIBLE CAUSE

1. Appliance burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning statement at top

of page

1. Low line pressure

1. Gas leak. See Warning statement at top

of page

2. Control valve or gas control defective

1. The burner did not successfully ignite

1. Gas leak. See Warning statement at top

of page

REMEDY

1. Stop using odor causing products while appliance is running

2. Reﬁll supply tank (propane/LP only)

3. Locate and correct all leaks (see Checking Gas Connections, page 10)

1. Contact local natural or propane/LP gas company

1. Locate and correct all leaks (see Checking Gas Connections, page 10)

2. Replace control valve or gas control

1. Press OFF then ON buttons to re-attempt ignition. Refer to '' When ''on'' button on remote control is pressed, there is spark at ignitor but no ignition'' on page 21

1. Locate and correct all leaks (see Checking Gas Connections, page 10)

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Page 20

MODELS VRE4543EN AND VRE4543EP

PARTS

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Page 21

PARTS

This list contains replaceable parts used in your ﬁreplace. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not ap-

proved by IHP. Use of non-approved parts can result in poor performance and safety hazards.

KEY NO. PART NO. DESCRIPTION

1 126396-01 Pilot Bracket • • 1

126396-02 Pilot Bracket Top • • 1 2 126398-01 Ignitor, Direct Spark • • 1 3 125752-02 Burner Assembly Stainless Steel • • 1 4 125961-02 Light Assembly w/ Wire Harness • • 1

126130-02 Light Bulb, G9 120V/20W • • 2 5 24874 Oriﬁce, #32 • 1

23106 Oriﬁce, #49 • 1 6 14296 Brass Elbow • • 1 7 114027-01 Grommet SC 1/2'' ID 1 1/16'' OD • • 1 8 116573-01 Flat Washer • • 7 9 11214 Bulkhead Fitting • • 1 10 14399 Brass Elbow • • 2 11 111817-01 Flextube, • • 1 12 125932-01 Burner Gasket • • 2 13 126050-02 Electronic Access Cover LVFO • • 1 14 126051-01 Insulation Heat Shield • • 1 15 125976-02 Bracket Valve Components • • 1 16 14607 Switch, Rocker ON/OFF Remote • • 1 17 11408 Bushing, Double Insulation • • 1 18 125643-01 Module, Control • • 1 19 125067-01 Module, Power • • 1 20 125068-01 Battery, Backup (W/Batteries) • • 1 21 125236-01 Valve NG. • 1

125236-02 Valve LP. • 1 22 14396 Connector, 3/8 Tube X 3/8 MPT • • 1

PARTS AVAILABLE NOT SHOWN

121129-10 Control Module Wire Harness • • 1

121129-11 Remote Receiver Wire Harness • • 1

125643-04 Remote Control • • 1

14253 30" Flex Line • • 1

125999-04 Green Pebbles (6 lbs) • • 1

125066-01 A/C Adapter • •

VRE4543EN

F0497

VRE4543EP

F0498 QTY.

SuperiorFireplaces.US.com127035-01C 21

Page 22

PARTS

MODELS VRE4543EN AND VRE4543EP

This list contains replaceable parts used in your ﬁreplace. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual.

WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not ap-

proved by IHP. Use of non-approved parts can result in poor performance and safety hazards.

KEY NO. PART NO. DESCRIPTION

VRE4543EN

F0497

VRE4543EP

F0498

QTY.

1 125847-01 Top Spacer • • 4 2 125757-02 Top Nailing Flange • • 2 3 125805-01 Rear Panel • • 1 4 125741-02 False Door Assembly • • 1 5 125757-01 Side Nailing Flange • • 4 6 110037-01 Electric Duct Assembly • • 1 7 21171 Cover Gas Conduit • • 2 8 125767-02 Access Cover Retaining Bracket • • 2 9 125763-02 Corner Bracket Stainless • • 4 10 125766-02 Side Walls • • 2 11 125761-02 Rear Wall LVFO • • 1 12 125768-03 Access Door Stainless • • 1 13 125766-02 Side Face Filler Stainless • • 2 14 125975-02 Fireplace Hood Stainless • • 1 15 126399-01 Glass, tempered • • 1 16 126397-01 Bracket, Glass Retainer • • 2 17 125753-02 Pebble Pan LVFO • • 1

SuperiorFireplaces.US.com 127035-01C22

Page 23

SPECIFICATIONS

VRE4543EN

• Rating(Variable):25/39,000Btu/Hr

• GasType:NaturalGas

• Ignition:Electronic

• PressureManifoldSetting:3.5"W.C.

• InletGasPressure(in.ofwater):

Maximum - 10.5" W.C., Minimum* - 5.5" W.C. * For purposes of input adjustment

VRE4543EP

• Rating(Variable):29/37,000Btu/Hr

• GasType:Propane/LPGas

• Ignition:Electronic

• PressureManifoldSetting:10.5"W.C.

• InletGasPressure(in.ofwater):

Maximum - 14" W.C. Minimum* - 11" W.C. * For purposes of input adjustment

SERVICE HINTS

When Gas Pressure Is Too Low

• pilotwillnotstaylit

• burnerwillhavedelayedignition

• replacewillnotproducespeciedheat

• forpropane/LPunit,propane/LPgassupplymaybelow

You may feel your gas pressure is too low. If so, contact your local gas supplier.

ACCESSORIES

NOTICE: All accessories may not be available for all ﬁreplace models.

Purchase these accessories from your local dealer. If they can not supply these accessories contact IHP at Superiorfireplaces.US.com. for information.

SMOOTH GLASS PEBBLES (6 LBS) F1101 - GP43SO - Speckled Orange F1097 - GP43A - Amber F1099 - GP43G - Green F1098 - GP43B - Blue

OUTDOOR SEE-THRU DOOR KIT F1029 - LVOST

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your ﬁreplace ready. You can also visit our web

site at Superiorﬁreplaces.US.com.

REPLACEMENT PARTS

See Pages 20 to 22 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

When ordering repair parts, always give the following information:

1. The model number of the ﬁreplace.

2. The serial number of the ﬁreplace.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the ﬁreplace.

If you encounter any problems or have any questions concerning the installation or application of this ﬁreplace, please contact your dealer.

IHP 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 Visit us at Superiorﬁreplaces.US.com.

SuperiorFireplaces.US.com127035-01C 23

Page 24

NOTES

______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

SuperiorFireplaces.US.com 127035-01C24

Page 25

NOTES

SuperiorFireplaces.US.com127035-01C 25

Page 26

NOTES

SuperiorFireplaces.US.com 127035-01C26

Page 27

Innovative Hearth Products

Superior™ Brand Gas Fireplaces, Stoves and Inserts

20 Year Limited Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand gas ﬁreplace, Stove or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body and ﬁrebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to ﬁve years. THERE ARE EXCLUSIONS AND LIMITATIONS to this 20 Year Limited Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of ﬁrst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The Product body and ﬁrebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:

Burner – Repair or replacement for one year from the date of installation Gas components – Repair or replacement for one year from the date of installation Gaskets – Repair or replacement for one year from the date of installation Logs – Replacement for one year from the date of installation against thermal breakage only Optional blowers & remote controls – Repair or replacement for one year from the date of installation Optional glass doors – Repair or replacement for 90 days from the date of installation

Tempered glass - Replacement for one year from the date of installation

Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁre, ﬂood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁre hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁciency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate ﬁreplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting conﬁgurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁtness for a particular use or purpose, and there is no implied condition of ﬁtness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year Limited Warranty are in addition to and not a modiﬁcation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁrst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900223-00, Rev. NC 12/2013

Innovative Hearth Products

SuperiorFireplaces.US.com127035-01C 27

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

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WARRANTY

P127035-01

KEEP THIS WARRANTY

Model Number Serial Number Date Installed Dealer's Name Dealer's Phone Number

Keep receipt for warranty veriﬁcation

Innovative Hearth Products reserves the right to make changes at any time, without notice, in design, materials, speciﬁcations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁreplace code information.

1508ElmHillPike,Suite108•Nashville,TN37210