Superior VF18NBTB, VF24NBTB, VF24PBTB, VF18PBTB Installation And Operation Instructions Manual

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Page 1

Installation and Operation Instructions

Unvented (Vent-Free) Gas Log Heater

P/N 126857-01 Rev. B 05/2017

P126857-01

PFS

Report No. 09-131

Models

VF18NBTB

VF18PBTB

VF24NBTB

VF24PBTB

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ rebox enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

Page 2

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identiﬁ cation ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 9

Operation ........................................................... 17

Inspecting Burners ............................................ 20

Cleaning and Maintenance ................................ 21

Troubleshooting .................................................22

Speciﬁ cations ....................................................26

Wiring Diagram .................................................. 26

Replacement Parts ............................................ 26

Service Hints .....................................................26

Technical Service............................................... 26

Parts .................................................................. 27

Accessories ....................................................... 31

Warranty ............................................................35

SAFETY

WARNING: FIRE, EXPLOSION, AND ASPHYXIATION HAZARD

Improper adjustment, alteration, service, maintenance, or installation of this heater or its controls can cause death or serious injury.

Read and follow instructions and precautions in User’s Information Manual provided with this heater.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ re- box enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: Vent-free products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

WARNING: This is an unvented gas-ﬁ red heater . It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

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* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

DANGER: Carbon monoxide

poisoning may lead to death!

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SAFETY

Continued

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this ﬁ replace. Improper use of this ﬁ replace can cause serious injury or death from burns, ﬁ re, ex- plosion, electrical shock and carbon monoxide poisoning.

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the ﬂ u, with headaches, dizziness or nausea. If you have these signs, the ﬁ replace may not be working properly . Get fresh air at once! Have ﬁ replace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ uence of alcohol and those at high altitudes.

Natural and Propane/LP gases: Natural and Propane/LP gases are odorless. An odormaking agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this ﬁ replace.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

WARNING: Do not allow fans to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame patterns. Ceiling fans can create drafts that alter burner ﬂ ame patterns. Altered burner patterns can cause sooting.

WARNING: Do not place log

scraps or volcanic stone on burner.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

Do not place clothing or other ﬂ ammable material on or near the appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Young children should be carefully supervised when they are in the same room with the appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this heater with a ﬁ replace doors or screen in place and fully closed. Unless provided by other means, screens shall have openings for introduction of combustion air.

Keep the appliance area clear and free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

Solid-fuels shall not be burned in a ﬁ replace in which an unvented room heater is installed.

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SAFETY

Continued

Installation and repair should be done by a qualiﬁ ed service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean.

1. WARNING: This appliance is only for

use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not use any phone in your building

• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the ﬁ re department

4. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance. See Installing

Damper Clamp Accessory for Vented Operation, Page 12.

5. WARNING: fuel burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁ ed chimney cleaner. Creosote will

ignite if highly heated. A dirty chimney ﬂ ue may create an distribute soot within the house. Inspect chimney ﬂ ue for damage. If damaged, repair ﬂ ue before operating heater.

6. Do not burn solid fuel in a masonry or UL127 factory-built ﬁ replace in which a vent-free room heater is installed.

If ﬁ replace has glass doors, never operate

7. this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside ﬁ replace will cause glass to

Before installing in a solid

burst. Make sure there are no obstructions across openings of ﬁ replace.

8. T o prevent the creation of soot, follow the instructions in Cleaning and Maintenance, Page 21.

9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

10. This heater needs fresh, outside air ventilation to run properly. This heater has an oxygen depletion sensing (ODS) pilot light safety system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, Page 6. If heater keeps shutting off, see T roubleshooting, Pages 22-25.

11. Do not run heater

• where ﬂ ammable liquids or vapors are

used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn paper or other objects.

13. Do not use this room heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

14. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dime-sized or larger).

15. Turn heater off and let cool before servicing or repairing. Make sure the selector switch is in the OFF position. Only a qualiﬁ ed service person should install, service or repair heater.

16. Make sure selector switch is in the OFF position when you are away from home for long periods of time.

17. This heater does not need to be connected to any external electrical source.

18. T o prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

19. Provide adequate clearances around air openings.

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Page 5

PRODUCT IDENTIFICATION

Log Set Assembly

Electronic Igniter

Control Knob

Flame Adjustment Knob

Selector Switch

Hand-Held Remote Control

Figure 1 - Product Identiﬁ cation

Remote Receiver

Chassis Assembly

LOCAL CODES

Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂ oor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

2. Remove control cover ﬂ oor media compo- nents.

3. Remove all protective packaging applied to log set for shipment.

4. Check appliance for any shipping damage. If appliance is damaged, promptly inform dealer where you purchased the appliance.

CAUTION: Do not remove the data plates from the grate assembly . The data plates contain important warranty and safety

UNPACKING

1. Remove log set assembly from carton. NOTE: Do not pick up heater base as-

sembly by burners. This could damage heater. Always handle base assembly by grate.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁ tter licensed in the Common- wealth of Massachusetts.

• The ﬂ exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bathrooms.

• A working smoke detector must be installed in the area where vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁ red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

information.

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PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic ﬂ ames and glowing ceramic logs/coals. This heater is designed for vent-free operation with ﬂ ue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. This heater may also be operated as a vented decorative (ANSI Z21.60) product by opening the ﬂ ue damper.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be

installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes. Read the following instructions to ensure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efﬁ cient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.

While it is good to make your home energy efﬁ cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, some ﬁ replaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. Y ou must provide adequate fresh air for these appliances. This will ensure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUA TE VENTILA TION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classiﬁ cations:

SAFETY DEVICE

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/ pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This system has an electronic igniter. This system requires no matches or other sources to light heater. Receiver requires 4 AA batteries (included), hand-held remote control requires a 12-volt battery and a 3-volt button cell battery for the LCD display (both included).

1. Unusually Tight Construction

2. Unconﬁ ned Space

3. Conﬁ ned Space The information on Pages 6-8 will help you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is deﬁ ned as construction where:

a. walls and ceilings exposed to the outside

atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to areas

such as joints around window and door frames, between sole plates and ﬂ oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other

openings. If your home meets all three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, Page 8.

If your home does not meet all three criteria above, proceed to Determining Fresh-Air Flow For Heater Location, below.

Conﬁ ned and Unconﬁ ned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA54 allows two methods for determining

whether the space in which the heater is being

-11

kg per pa-sec-m2) or less with

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Page 7

AIR FOR COMBUSTION AND VENTILATION

Continued

installed is conﬁ ned or unconﬁ ned space. The standard method deﬁ nes a conﬁ ned space as a space whose volume is less than 50 cubic

feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space and an unconﬁ ned space as a space whose volume is not less than 50

cubic feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconﬁ ned space.

Where the air inﬁ ltration rate of a structure is known, the Known Air Inﬁ ltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is conﬁ ned or unconﬁ ned.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conﬁ ned or Unconﬁ ned Space Using the Standard Method

Use this work sheet to determine if you have a conﬁ ned or unconﬁ ned space.

Space: Includes the room in which you will install ﬁ replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free ﬁ replace __________Btu/Hr Gas water heater* __________Btu/Hr Gas furnace __________Btu/Hr Vented gas heater __________Btu/Hr Gas ﬁ replace logs __________Btu/Hr Other gas appliances* + _________Btu/Hr Total = _________Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example: Gas water heater __________Btu/Hr Vent-free ﬁ replace + _________Btu/Hr Total = _________Btu/Hr

Compare the maximum Btu/Hr the space can

4. support with the actual amount of Btu/Hr used.

_______ Btu/Hr (maximum can support) _______ Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the above example is a conﬁ ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconﬁ ned space, remove door to adjoin- ing room or add ventilation grills between rooms. See Ventilation Air From Inside

Building, Page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, Page 8.

C. Install a lower Btu/Hr ﬁ replace, if lower Btu/

Hr size makes room unconﬁ ned.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconﬁ ned space. Y ou will need no additional fresh air ventilation.

40,000 33,000 73,000

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AIR FOR COMBUSTION AND VENTILATION

Continued

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILA TION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconﬁ ned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI Z223.1/ NFPA 54, Air for Combustion and Ventilation for required size of ventilation grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Ventilated Attic

Crawl Space

Ventilated

To Attic

Crawl

Space

Outlet

Inlet Air

Outlet Air

Inlet Air

Figure 3 - Ventilation Air from Outdoors

12"

Ventilation

Grills

Into Adjoining

Room,

Option 1

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

12"

Figure 2 - Ventilation Air from Inside Building

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Page 9

INSTALLATION

NOTICE: This appliance is intended for supplemental heating. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualiﬁ ed ser- vice person must install heater . Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented conﬁ gura- tion. Check your state or local codes.

WARNING: Make sure the selector switch is in the OFF position before installing heater.

W ARNING: Before installing in a solid fuel burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney and ﬁ rebox ﬂ ue for damage. If dam- aged, repair ﬂ ue and ﬁ rebox before operating heater.

W ARNING: Never install the

heater

• in a bedroom or bathroom unless installed as a vented unit, see Page 12

• in a recreational vehicle

• where curtains, furniture, clothing or other ﬂ ammable objects are less than 42" from the front, top or sides of the heater

• in high trafﬁ c areas

• in windy or drafty areas

CAUTION: This heater cre-

WARNING: Seal any fresh air vents or ash clean-out doors located on ﬂ oor or wall of ﬁ re- place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ﬂ ue damper.

ates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning ﬂ u- ids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT: V ent-free heaters add moisture to the air. Although this is beneﬁ cial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, Page 6.

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Page 10

INSTALLATION

Continued

CHECK GAS TYPE

Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas type, do not install appliance. Call the dealer where you purchased the appliance for proper type appliance.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INST ALLATION AND CLEARANCES FOR VENT-FREE OPERATION

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂ oor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

Floor 5", Front: 36"

LOG SIZING REQUIREMENTS

Minimum Firebox Size Center

Front

Log Size Height Depth

18" 17" 14" 24" 20" 24" 17" 14" 28" 22"

*Measured at 14" depth

Width

Rear*

Width

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured ﬁ replace or listed vent-free ﬁ rebox enclosure.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the ﬁ replace

cabinet to any combustible material and wall should follow diagram in Figure 4, Page 10.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3-1/2" from the wall. This combustible material must be 4" from the side of the ﬁ replace cabinet (see Figure

4, Page 10).

NOTE: When installing your gas logs into

a manufactured ﬁ rebox, follow ﬁ rebox manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the ﬁ replace

opening to the ceiling should not be less than 42".

NOTICE: Nonthermostat control heaters may be used as a vented product. If so, you must always run heater with chimney ﬂ ue damper open. If running heater with damper open, noncombustible material above ﬁ replace opening is not needed. Go to Installing

Damper Clamp Accessory for Vented Operation, Page 12.

Maintain adequate clearances for accessibility for purposes of servicing and proper operation.

Example

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

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Combustible to Wall

126857-01B10

Page 11

INSTALLATION

Heat Resistant Material

(A)

Minimum Noncombustible Material

Minimum Noncombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

12"

(A)

18"

14"

20"

17"

22"

19"

24"

20"

All minimum distances are in inches

Log Set 24"/30"/36" Models 18" Model

2 1/2"

10"

Mantel Shelf

Continued

Minimum Noncombustible Material Clearances

If Not Using Mantel

NOTE: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.

You must have noncombustible material(s) above the ﬁ replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" Model Only). See Figure 5 for minimum clearances.

Noncombustible Material Distance

Requirements for Safe Installation

(A)

2" or more Noncombustible mate-

rial OK.

Between 8" and 12"

24" or 30" Models: Install ﬁ replace hood ac- cessory (GA6050 - see

Accessories, Page 31).

18" Model: Noncombustible material OK.

Less than 8"

Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate heater with ﬂ ue damper open.

If Using Mantel

You must have noncombustible material(s) above the ﬁ replace opening. Noncombus- tible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" Model Only). Even if noncombustible material is more than 12", you may need the hood accessory to deﬂ ect heat away from your mantel shelf. See Figure 5, 6 and 7, Pages 11-12, for minimum clearances.

IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney ﬂ ue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, Page 12.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between ﬁ replace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of ﬁ replace opening, a hood is not required (see Figure 6).

Figure 5 - Heat Resistant Material (Slate,

Minimum clearance requirements include any projections such as shelves, window sills, mantels, etc. above the appliance.

126857-01B 11

Marble, Tile, etc.) Above Fireplace

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Figure 6 - Minimum Mantel Clearances

Without Using Hood

Page 12

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18"

Log Sets

18", 24",

& 30"

Models

20"

10"

12"

Distances to Underside of

Mantel

Hood (GA6050)

Top of Fireplace Opening

Underside

of Mantel

Shelf

Mantel Shelf

Continued

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7, when using hood.

FLOOR CLEARANCES

A. If installing appliance on the ﬂ oor level,

you must maintain the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14"

to the ﬁ replace, you must install appliance at least 5" above the combustible ﬂ ooring

(see Figure 9).

Combustible

14" Min.

Noncombustible Material

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Material

Figure 7 - Minimum Mantel Clearances

When Using Hood

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

Notice: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the ﬂ ue damper open

• raise the mantel to an acceptable height

• remove the mantel

SuperiorFireplaces.us.com

Hearth

5" Min.

Combustible Material

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

NOTE: When used as a vented heater, appliance must be installed only in a solid-fuel burning ﬁ replace with a working ﬂ ue and con- structed of noncombustible material.

For Massachusetts Residents Only: Installation of this gas log set as a vented appliance in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.

If your heater is a non-thermostaticallycontrolled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

1. The ﬁ replace does not meet the clearance to combustibles requirements for ventfree operation.

2. State or local codes do not permit ventfree operation.

3. You prefer vented operation.

126857-01B12

Page 13

INSTALLATION

Continued

If reasons number 1 or 2 apply to you, you must permanently open chimney ﬂ ue damper . Y ou must install the damper clamp accessory (to order, see Accessories, Page 31). This will ensure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.

Damper Clamp

Damper

Damper Clamp

Damper

WARNING: If installing in a sunken ﬁ replace, special care is needed. You must raise the ﬁ replace ﬂ oor to allow access to heater control panel. This will ensure adequate air ﬂ ow and guard against sooting and controls being damaged. Raise ﬁ replace ﬂ oor with noncombus- tible material. Make sure material is secure.

CAUTION: Do not pick up heater base assembly by burners. This could damage heater. Only handle base assembly by grates.

Masonry Fireplace

Figure 10 - Attaching Damper Clamp

See chart below for minimum permanent ﬂ ue opening you must provide. Attach damper clamp so the minimum permanent ﬂ ue open- ing will be maintained at all times.

Area of Various Standard Round Flues

Diameter Area

5" 20 sq. in. 6" 29 sq. in. 7" 39 sq. in. 8" 51 sq. in.

Chimney

Height

6' to 15' 39 sq. in.

15' to 30' 29 sq. in.

Manufactured Fireplace

Minimum Permanent

Flue Opening

INSTALLING HEATER BASE ASSEMBLY

W ARNING: Y ou must secure this heater to ﬁ replace ﬂ oor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak or log misplacement.

IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly.

Installation Items Needed

• control cover kit (provided with heater)

• approved ﬂ exible gas hose (provided) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not provided)

• pipe wrench

NOTE: Install optional remote control accessories (see Accessories, Page 32) before installing gas log heater.

1. Apply pipe joint sealant lightly to male

threads of gas fitting (not provided). Connect approved ﬂ exible gas hose to inlet side of gas control (see Figure 11). IMPORTANT: Hold gas ﬁ tting with wrench when connecting ﬂ exible gas hose.

Position heater assembly in ﬁ replace.

3. Connect to gas supply. See Connecting

to Gas Supply.

126857-01B 13

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Page 14

INSTALLATION

Continued

Flexible Gas Hose (if allowed by local codes)

Figure 11 - Attaching Flexible Gas Hose

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualiﬁ ed ser- vice person must connect heater to gas supply. Follow all local codes.

Gas Control

to Heater Gas Regulator

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (for propane/LP units only, supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve

• test gauge connection

• sediment trap

• tee joint

• pipe wrench

• approved ﬂ exible gas line with gas connec- tor (if allowed by local codes) (provided)

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 12. Pointing the vent down protects it from freezing rain or sleet.

CAUTION: Never connect propane/LP ﬁ replace directly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.

WARNING: Never connect natural gas ﬁ replace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Propane/LP Supply Tank

External Regulator

Vent Pointing Down

Figure 12 - External Regulator With Vent

Pointing Down

SuperiorFireplaces.us.com

126857-01B14

Page 15

INSTALLATION

Continued

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see

Figure 13). IMPORTANT: Install equipment shutoff valve

in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

To Gas Control

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

We recommend that you install a sediment trap in supply line as shown in Figure 13. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly .

CAUTION: A void damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or ﬁ ttings.

CHECKING GAS CONNECTIONS

Natural Gas

From Gas Meter

Approved Flexible Gas Hose (if allowed by local codes)

3" Minimum

Cap Pipe T ee Nipple Joint

Sediment Trap

Figure 13 - Gas Connection

** Minimum inlet pressure for purpose of input adjustment.

Check your building codes for any special requirements for locating equipment shutoff valve to ﬁ replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

(5" W.C.** to 10.5"

W.C. Pressure)

Propane/LP Gas

From External

Regulator

(11" W.C.** to

14" W.C.

Pressure)

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ﬂ ame to check for a leak. Apply a noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, Page 14.

126857-01B 15

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Page 16

INSTALLATION

Continued

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected ﬁ ttings for leaks.

PRESSURE TESTING HEATER GAS CONNECTIONS

1. Open equipment shutoff valve (see

Figure 14).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to control valve (see Figure 15 or

16). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operation, Page 17). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, Page 18).

Equipment Shutoff Valve

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see

Figure 14).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 15 or

16). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment Shutoff Valve

Closed

Figure 14 - Equipment Shutoff Valve

Gas Meter

Control Valve Location

Figure 15 - Checking Gas Joints for

Natural Gas

Propane/LP Supply Tank

Figure 16 - Checking Gas Joints

(Propane/LP Only)

Equipment Shutoff Valve

Control Valve Location

SuperiorFireplaces.us.com

126857-01B16

Page 17

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

W ARNING: If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions exactly .

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualiﬁ ed service technician or gas supplier . Force or attempted repair may result in a ﬁ re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call a qualiﬁ ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

W ARNING:

• If ﬁ replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

• You must operate this heater with a ﬁ replace screen in place. Make sure ﬁ replace screen is closed before running heater .

NOTICE: During initial operation of new heater , burning logs will give off a paper-burning smell. Orange ﬂ ame will also be pres- ent. Open damper or window to vent smell. This will only last a few hours.

NOTICE: During initial operation of new heat er, metallic components may emit an odor as paint and assembly compounds are heated and cure. Be sure to provide adequate fresh air if odors are detected.

NOTE: Homeowners generally prefer to op er ate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full ﬂ ames of the HI heat setting but will ﬁ nd the heat output ex ces sive. You can open the chim ney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

126857-01B 17

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Page 18

OPERATION

Continued

1. STOP! Read the safety information on Page 17.

2. Make sure equipment shutoff valve is ful ly open.

3. Set selector switch in the OFF po si tion.

4. Press in and turn control knob clock wise

to the OFF position see Figure 17.

WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.

5. Wait ﬁ ve (5) minutes to clear out any gas. Then smell for gas, in clud ing near the ﬂ oor. If you smell gas, STOP! Fol low “B” in the safety information, Page 17. If you don’t smell gas, go to the next step.

6. Press in and turn control knob coun ter clock wise Press in control knob for ﬁ ve (5) seconds see Figure 17.

NOTE: You may be running this heat er

for the ﬁ rst time after hook ing up to gas supply. If so, the con trol knob may need to be pressed in for 30 sec onds or more. This will allow air to bleed from the gas system.

7. With control knob pressed in, press igniter button. This will light pilot. The pilot is attached to the front burner. If needed, keep press ing igniter button until pilot lights.

NOTE: If pilot does not stay lit, con tact a

qualiﬁ ed service person or gas sup pli er for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Man u al Light ing Procedure, Page 19.

8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

• If control knob does not pop out when

released, contact a qualified ser vice person or gas supplier for re pairs.

NOTE: If pilot goes out, repeat steps 4

through 8.

to the PILOT po si tion.

9. Slightly push in and turn control knob counterclockwise

to the ON posi-

tion.

10. Wait one minute and switch selector switch to the ON po si tion to light burners.

11. Set ﬂ ame adjustment knob to any lev el be tween HI and LO.

12. T o leave pilot lit and shut of f burners only , turn control knob clockwise to the PILOT position, use remote control manual OFF button, then set selector switch in the OFF position.

CAUTION: Do not try to ad just heating levels by using the equipment shutoff valve.

WARNING: Make sure selector switch is in to OFF position when you are away from home for long periods of time. Appliance will come on automatically with selector switch in the ON position.

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater

1. Turn control knob clockwise OFF po si tion.

Set selector switch in the OFF po si tion.

2a. 2b. When using the Hand-Held Re mote: Set

selector switch in the OFF po si tion to pre vent drain ing battery

3. Close equipment shut off valve (see Figure

14, Page 16).

Control Knob

Selector Switch

to the

AUTO

OFF

Igniter Button

Figure 17 - Control Knob and Igniter

SuperiorFireplaces.us.com

Flame Adjustment Knob

Button Locations

126857-01B18

Page 19

OPERATION

Continued

MANUAL LIGHTING

PROCEDURE

1. Fol low steps 1 through 6 under Light ing In struc tions, Page 17-18.

2. Depress control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 9 through 1 1, Lighting In struc tions, Page 18.

Propane/LP Natural

Figure 18 - Pilot (Remote Shown)

REMOTE CONTROL

OPERATION

1. After lighting, let pilot flame burn for about one minute. Turn control knob to ON position. Adjust flame adjustment knob anywhere between HI and LO. Set toggle selector switch to AUTO. Slide remote selector switch to REMOTE position (see Figure 19).

NOTE: The burner may light if hand-held remote was on when selector switch was last turned off. Y ou can now turn burner on and off with hand-held remote control unit.

IMPORTANT: Do not leave the selector

switch in the REMOTE or ON position when the pilot is not lit. This will drain the battery.

2. Press ON/OFF button to turn burners on and off. When turning burners off, the pilot will remain lit.

IMPORTANT: Be sure to press ON/OFF

buttons on hand-held remote control unit for up to 3 seconds to assure proper operation.

Control Knob

Igniter Button

Flame Adjustment Knob

Switch

AUTO

OFF

OFF REMOTE ON

Selector Switch in AUTO Position

Figure 19 - Control Knob and Igniter

Button Locations for Remote Control

Remote Control Speciﬁ cations

Batteries: (See instructions with remote for

removing and installing batteries) Transmitter requires 12V (A-23) and 3V button

cell for LCD (both included) Remote receiver requires 4 AA (1.5V) alkaline

batteries (included)

Operating Frequency: 303.875 MHz

Remote Selector

126857-01B 19

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Page 20

INSPECTING BURNERS

Check pilot ﬂ ame pattern and burner ﬂ ame patterns often.

PILOT FLAME PATTERN

Figure 20 shows a correct pilot ﬂ ame pattern. Figure 21 shows an incorrect pilot ﬂ ame pat-

tern. The incorrect pilot ﬂ ame is not touching the thermocouple. When the thermocouple cools, the heater will shut down.

If pilot ﬂ ame pattern is incorrect, as shown in Figure 21

• turn heater of f (see To Turn Off Gas to Ap-

pliance, above or Page 18)

• see Troubleshooting, Pages 22-25 NOTE: The pilot ﬂ ame on natural gas units will

have a slight curve, but ﬂ ame should be blue and have no yellow or orange color.

Pilot Burner

BURNER FLAME PATTERN

Figure 22 shows correct burner ﬂ ame pattern.

NOTICE: Do not mistake orange flames with yellow tipping. Dirt or other ﬁ ne particles are burned by heater, causing brief patches of orange ﬂ ame.

If burner ﬂ ame pattern is incorrect, as shown in Figure 23

• turn appliance off (see To Turn Off Gas to Appliance, Page 18

• see Troubleshooting, Pages 22-25

Yellow Flames with Orange Streaks

Thermocouple

Figure 20 - Correct Pilot Flame Pattern

(Your Pilot May Differ from Pilots Shown)

Thermocouple

Figure 21 - Incorrect Pilot Flame Pattern

(Your Pilot May Differ from Pilots Shown)

Thermocouple

Pilot Burner

Thermocouple

Figure 22 - Correct Burner Flame Pattern

Dark Orange Flames

Figure 23 - Incorrect Burner Flame

Pattern

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126857-01B20

Page 21

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep control areas, burners and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualiﬁ ed service person. Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair , bedding material, etc.

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 2 and 3.

Port Slots

Injector Holder

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂ ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualiﬁ ed service person.

We also recommend that you keep the burner tube clean and free of dust and dirt. We recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.

1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

2. Inspect burner and primary air inlet holes on injector holder for dust and dirt (see Figure 24 and 25).

3. Blow air through the ports/slots and holes in the burner.

Burner Tube

Primary Air Inlet Opening (at Bottom)

Figure 24 - Injector Holder on Outlet

Burner Tube

Figure 25 - Pilot Air Inlet Hole (Your Pilot

May Differ from Pilots Shown)

Injector

Pilot Air Inlet Hole

126857-01B 21

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Page 22

TROUBLESHOOTING

W ARNING: Turn off heater and let cool before servicing. Only a

qualiﬁ ed service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

When igniter button is pressed, there is no spark at ODS/pilot

When igniter button is pressed, there is spark at ODS/pilot but no ig ni tion

1. Igniter electrode not con nect ed to igniter ca ble

2. Igniter cable pinched or wet

3. Electronic igniter battery is weak

4. Broken igniter cable

5. Bad electronic igniter

6. Igniter electrode po si tioned wrong or broken

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PI LOT po si tion

3. Control knob not pressed in while in PI LOT po si tion

4. Air in gas lines when in stalled

5. Depleted gas supply (propane/LP only)

1. Reconnect igniter cable

2. Free igniter cable if pinched by any metal or tubing. Keep igniter ca ble dry

3. Replace battery

4. Replace igniter cable

5. Replace electronic igniter

6. Replace pilot assembly

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PI LOT position

3. Press in control knob while in PI LOT po si tion

4. Continue holding down control knob. Repeat ig nit ing op er a tion until air is re moved

5. Contact local propane/LP gas com pany

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

SuperiorFireplaces.us.com

6. Clean ODS/pilot (see Cleaning and Main te nance, Page 21) or re-

place ODS/pilot as sem bly

7. Replace gas regulator

126857-01B22

Page 23

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

ODS/pilot lights but ﬂ ame goes out when control knob is released

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Safety interlock system has been trig gered

4. Equipment shutoff valve not fully open

5. Pilot flame not touch ing ther mo cou ple, which al lows ther mo cou ple to cool, caus ing pilot ﬂ ame to go out. This prob lem could be caused by one or both of the fol low ing:

A) Low gas pressure B) Dirty or partially clogged

ODS/pilot

6. Ther mo cou ple con nec tion loose at con trol valve

7. Thermocouple dam aged

8. Control valve damaged

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 sec onds

3. Wait one minute for safety in ter lock sys tem to reset. Repeat ignition operation

4. Fully open equipment shutoff valve

5. A) Contact local natural or pro pane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Main te nance, Page 21) or re-

place ODS/pilot assembly

6. Hand tighten until snug, then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

Burner does not light after ODS/pilot is lit

Delayed ignition of burner 1. Manifold pressure is too

Burner backfiring dur ing com bus tion

1. Inlet gas pressure is too low

2. Burner oriﬁ ce clogged

3. Mislocated crossover tube

4. Remote selector in OFF position

5. Wire disconnected from gas control

low

2. Burner oriﬁ ce clogged

3. Mislocated crossover tube

1. Burner oriﬁ ce is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Contact local natural or pro pane/LP gas company

2. Clean burner (see Clean-

ing and Main te nance,

Page 21) or re place burner oriﬁ ce

3. Contact qualiﬁ ed service person

4. Put remote selector in ON position See W iring Diagram, Page 26

1. Contact local natural or pro pane/LP gas company

2. Clean burner (see Clean-

ing and Main te nance,

Page 21) or replace burner oriﬁ ce

3. Contact qualiﬁ ed service person

1. Clean burner (see Clean-

ing and Main te nance,

Page 21) or replace burner ori ﬁ ce

2. Replace damaged burner

3. Replace gas regulator

126857-01B 23

SuperiorFireplaces.us.com

Page 24

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Orange ﬂ ame in burner during burner com bus tion

Slight smoke or odor during initial op er a tion

Heater produces a whis tling noise when burner is lit

White powder residue forming within burn er box or on adjacent walls or furniture

1. Not enough air

2. Gas regulator defective Residues from manu fac tur ing

1. pro cess es and logs curing

1. Turning control knob to HI po si tion when burner is cold

2. Air in gas line

3. Air passageways on heat er blocked

4. Dirty or partially clogged burner oriﬁ ce

1. When heated, vapors from furniture pol ish, wax, carpet cleaners, etc. may turn into white powder residue

1. Check burner for dirt and debris. If found, clean burner (see Cleaning and

Main te nance, Page 21)

2. Replace gas regulator

1. Problem will stop after a few hours of operation

1. Turn control knob to LO position and let warm up for a minute

2. Operate burner until air is re moved from line. Have gas line checked by lo cal nat u ral or propane/LP gas com pany

3. Observe minimum in stal la tion clear anc es (see

Pages 10 through 12)

4. Clean burner (see Cleaning and Main te nance,

Page 21) or replace burner oriﬁ ce

1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

Moisture/con den sa tion no ticed on win dows

Remote does not function 1. Battery is not installed.

Heater produces a click ing/ tick ing noise just after burners are lit or shut off

1. Not enough com bus tion/ ven ti la tion air

Battery power is low

1. Metal expanding while heating or con tract ing while cooling

1. Refer to Air for Com bus- tion and Ven ti la tion re quire ments (Page 6)

Replace batteries in receiver

1. and hand-held remote control

1. This is normal with most heaters. If noise is excessive, contact quali fied ser vice per son

SuperiorFireplaces.us.com

126857-01B24

Page 25

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Heater produces un wanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

1. Heater burning vapors from paint, hair spray, glues, cleaners, chem i cals, new carpet, etc. (See IM POR TANT state ment above)

2. Low fuel supply (propane/ LP only)

3. Gas leak. See Warn ing

statement at top of Page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warn ing

statement at top of Page

2. Control valve or gas control defective

1. Open window to ventilate room. Stop us ing odor causing prod ucts while heater is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see Check ing Gas

Con nec tions, Page 15)

1. Open window and/or door for ven ti la tion

2. Contact local natural or pro pane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Main te nance, Page 21)

1. Locate and correct all leaks (see Check ing Gas

Con nec tions, Page 15)

2. Replace control valve or gas control

Gas odor during combustion 1. Foreign matter be tween

con trol valve and burner

2. Gas leak. See Warn ing

statement at top of Page

126857-01B 25

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1. Take apart gas tubing and remove for eign mat ter

2. Locate and correct all leaks (see Check ing Gas

Con nec tions, Page 15)

Page 26

SPECIFICATIONS

Models VF18NBTB

• Input Rating: 24,000/36,000 Btu/Hr

• Fuel: Natural Gas

• Ignition: Electronic

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water): Max. - 10.5" W.C, Min. - 5.0 W.C *

• Shipping Weight: 32 lbs.

Models VF18PBTB

• Input Rating: 24,000/36,000 Btu/Hr

• Fuel: Propane/LP Gas

• Ignition: Electronic

• Manifold Pressure: 10" W.C.

• Inlet Gas Pressure (in. of water): Max.- 14" W.C, Min. - 11" W.C *

• Shipping Weight: 32 lbs. * For purpose of input adjustment

WIRING DIAGRAM

OFF

Models VF24NBTB

• Input Rating: 25,000/39,000 Btu/Hr

• Fuel: Natural Gas

• Ignition: Electronic

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water): Max. - 10.5" W.C, Min. - 5.0 W.C *

• Shipping Weight: 34 lbs.

Models VF24PBTB

• Input Rating: 25,000/39,000 Btu/Hr

• Fuel: Propane/LP Gas

• Ignition: Electronic

• Manifold Pressure: 10" W.C.

• Inlet Gas Pressure (in. of water): Max.- 14" W.C, Min. - 11" W.C *

• Shipping Weight: 34 lbs.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

REPLACEMENT PARTS

See Pages 27-30 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

NEVER USE SUBSTITUTE MATERIALS. USE OF NON-APPROVED PARTS CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• appliance will not produce speciﬁ ed heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas supplier.

Thermopile

When ordering repair parts, always give the following information:

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance. If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at SuperiorFireplaces.us.com.

SuperiorFireplaces.us.com

126857-01B26

Page 27

PARTS

MODELS VF18NBTB AND VF18PBTB

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this heater may result in property damage or personal injury.

CAT. NO. MODEL

F1715 VF18NBTB F1716 VF18PBTB

Installed in BTB Models Only

#17 Remote Control

and Receiver

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Page 28

PARTS

This list contains replaceable parts used in your ﬁ replace. When ordering parts, follow the instructions listed under Replacement Parts on Page 26 of this manual.

KEY

NO. PART NO. DESCRIPTION QTY.

1 ** Grate Assembly • • 1 2 J4680 Valve-Bracket Assembly • 1

J4681 Valve-Bracket Assembly • 1

3 J5504 Log Assembly 1

J5502 Log Assembly • • 1 4 J4694 Right Burner Bracket • • 1 5 J4693 Left Burner Bracket • • 1 6 J7777 Screw • • 19

J7777 Screw 15 7 J4711 Flextube 3/8" • • 1 8 J6833 Adaptor • • 1 9 J4698 Burner • • 1

J4697 Burner 1

10 J4721 Elbow Oriﬁ ce • 1

J4722 Elbow Oriﬁ ce • 1

11 J4701 Valve NG • 1

J4702 Valve LP • 1

12 J5239 Valve Bracket • • 1 13 J4596 Electronic Igniter • • 1 14 J3840 Control Knob Extension • • 1 15 J3841 Control Knob Extension • • 1 16 J3656 Fan Switch • • 1 17 J4871 Remote Control and Receiver • • 1 18 J4872 Remote Bracket • • 1 19 J4712 Flextube 3/16" • • 1 20 J4684 Pilot Shield • • 1 21 J4806 Pilot • 1

J3830 Pilot • 1

22 J4736 Compression Nut/Sleeve • • 1 23 J4691 NG Air Shutter • 1 24 J4733 Compression Nut/Sleeve • • 1 25 J4710 Screw • • 4

PARTS AVAILABLE NOT SHOWN

J3658 Warning Plate • • 1

J3846 Lighting Instruction Plate • • 1

F3348 Warning Plate Fastener • • 1

J3662 Caution Decal • • 1

80L42 Volcanic Stone, FDVS • • 1

J4533 Gas Flex Line 18" • • 1

J4789 Log Scrap Kit #1 • • 1

J4792 Log Scrap Kit #2 • • 1

VF18NBTB

VF18PBTB

** Not a ﬁ eld replaceable part.

SuperiorFireplaces.us.com

126857-01B28

Page 29

PARTS

MODELS VF24NBTB AND VF24PBTB

CAT. NO. MODEL

F1717 VF24NBTB F1718 VF24PBTB

#17 Remote Control

and Receiver

Installed in BTB Models Only

126857-01B 29

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Page 30

PARTS LIST

This list contains replaceable parts used in your ﬁ replace. When ordering parts, follow the instructions listed under Replacement Parts on Page 26 of this manual.

KEY

NO. PART NO. DESCRIPTION QTY.

1 ** Grate Assembly • • 1 2 J4683 Valve-Bracket Assembly • 1

J4679 Valve-Bracket Assembly • 1

3 J5503 Log Assembly • • 1

J5505 Log Assembly 1 4 J4690 Right Burner Bracket • • 1 5 J4689 Left Burner Bracket • • 1 6 J7777 Screw • • 19

J7777 Screw 15 7 J4711 Flextube 3/8" • • 1 8 J6833 Adaptor • • 1 9 J4695 Burner 1

J4696 Burner • • 1

10 J4719 Elbow Oriﬁ ce • 1

J4730 Elbow Oriﬁ ce • 1

11 J4701 Valve NG • 1

J4702 Valve LP • 1

J3830 Pilot • 1

22 J4736 Compression Nut/Sleeve • • 1 23 J4691 NG Air Shutter • 1 24 J4733 Compression Nut/Sleeve • • 1 25 J4710 Screw • • 4

PARTS AVAILABLE NOT SHOWN

J3658 Warning Plate • • 1

J3846 Lighting Instruction Plate • • 1

F3348 Warning Plate Fastener • • 1

J3662 Caution Decal • • 1

80L42 Volcanic Stone, FDVS • • 1

J4533 Gas Flex Line 18" • • 1

J4789 Log Scrap Kit #1 • • 1

J4792 Log Scrap Kit #2 • • 1

VF24NBTB

VF24PBTB

** Not a ﬁ eld replaceable part.

SuperiorFireplaces.us.com

126857-01B30

Page 31

ACCESSORIES

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at SuperiorFireplaces.us.com for referral information. You can also write to the address listed on the back page of this manual.

Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.

FIREPLACE HOOD, BLACK

Cat. No. F1764, Model GA6050 For all models. Helps deﬂ ect heat away from

mantel or wall above ﬁ replace. Fits openings 28" to 48" wide.

VENT-FREE FIREBOXES

Available in 32", 36" and 42" models.

VOLCANIC STONE

Cat. No. 80L42, Model FDVS For all models. Order when additional volca-

nic stone is desired.

DECORATIVE ASH BED / CONTROL COVER KIT (SIX PACK)

Cat. No. F1759, Model CDABKA-6

DECORATIVE ASH BED / CONTROL COVER KIT

Cat. No. F0246, Model CDABKA

Damper Clamp

Damper

DAMPER CLAMP

(Required in vented applications) Cat. No. F1760, Model GA6080 For all models. Per ma nent ly opens chim ney

ﬂ ue damper for vent ed operation. This is included with all models.

FLOOR MEDIA KIT

Cat. No. F1762, Model FM100 For all models. Includes volcanic stone,

burner embers, and burner cinders

GAS APPLIANCE INSTALLATION KIT

Cat. No. F0249, Model CIKA

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Page 32

ACCESSORIES

Continued

TEMPSETONROOM

OFF

MODE

SET

RECEIVER AND HAND-HELD THERMOSTAT REMOTE CONTROL KIT

Cat. No. F1078, Model TRC For all models. Allows the ﬁ replace to be

operated in a manually or thermostatically controlled mode. You can turn the ﬁ replace on and off without ever leaving the comfort of your easy chair.

WALL-MOUNT THERMOST A T SWITCH

Cat. No. F2040, Model GWMT1 For all models. The desired comfort setting

can be selected on the wall thermostat and the log heater will automatically cycle from pilot to the heat setting selected. Includes thermostat assembly, 25' of wire and two mounting screws.

ON/OFF REMOTE AND RECEIVER WITH WHITE WALL PLATE Cat. No. F2236, Model RCKIT 4001

For all Remote-Ready Models. Allows the

ﬁ replace to be turned on and off by using a hand-held remote control.

MODE

PROG

SET

RECEIVER AND REMOTE CONTROL KIT Cat. No. F1079, Model TSRC

For all Remote-Ready Models. Allows the

burner system to be operated in a manually or thermostatically controlled mode. Remote is programmable for your convenience and has a large bright LCD Touch Screen for easy use.

WALL-MOUNT ON/OFF SWITCH

Cat. No. F0245, Model GWMS2 For all models. Allows the gas log heater to

be turned on and off with a wall switch.

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126857-01B32

Page 33

NOTES

______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

Page 34

NOTES

Page 35

Innovative Hearth Products

Superior

Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. A, 10/2015

Innovative Hearth Products 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Page 36

SuperiorFireplaces.us.com

Record the following important information about your appliance:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

IHP reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P126857-01

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210