Superior VD1824PM, VD1824NM Installation And Operation Instructions Manual

Installation and Operation Instructions

Superior™ Unvented (Vent-Free) Gas Log Heater

P/N 126838-01 Rev. A 01/2014 Models

VD1824NM VD1824PM

P126838-01

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁreplace or in a listed ventless ﬁrebox enclosure. It is design-certiﬁed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁreplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁred heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a ﬁre or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ﬂammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁre department.

— Installation and service must be performed by a qualiﬁed installer, service agency or the gas supplier.

Safety .................................................................. 2

TABLE OF CONTENTS

Product Identication ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 20

Inspecting Burners............................................. 22

SAFETY

Cleaning and Maintenance ................................ 23

Troubleshooting ................................................. 24

Parts .................................................................. 28

Specications .................................................... 33

Replacement Parts ............................................ 33

Technical Service............................................... 33

Service Hints ..................................................... 33

Accessories ....................................................... 34

Warranty ............................................................ 36

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualied installer, service agency or the gas supplier.

WARNING: This ap-

pliance is for installation only in a solid-fuel burning masonry or UL127 factory-

built replace or in a listed ventless rebox enclosure.

It is design-certified for these installations in accordance with ANSI Z21.11.2.

Exception: DO NOT install

this appliance in a factory-

built replace that includes

instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an

unvented gas-red heater. It uses air (oxygen)

from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air

for Combustion and Ventilation section on page 6

of this manual.

This appliance may be installed in an aftermarket,* permanently located,

manufactured (mobile)

home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

SAFETY

Continued

WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s

manual carefully and completely before trying to assemble, op-

erate or service this replace. Improper use of this replace

can cause serious injury or death from burns, re, explosion, electrical shock and carbon

monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the

u, with headaches, dizziness or nausea. If you have these signs, the replace may not be working properly. Get fresh air at once! Have replace serviced. Some people are

more affected by carbon monoxide than oth-

ers. These include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol and those at

high altitudes. Natural and Propane/LP Gas: Natural and

propane/LP gases are odorless. An odormaking agent is added to these gases. The

odor helps you detect a gas leak. However,

the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of

this replace.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can create drafts that alter burner ame

patterns. Altered burner patterns can cause sooting.

Due to high temperatures, the appliance should be located out of

trafc and away from furniture and

draperies.

Do not place clothing or other ammable material on or near the

appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with heater. When using the hand-held remote accessory, keep selector switch in

the OFF position to prevent children

from turning on burners with remote.

You must operate this heater with

the replace screen and hood in place. Make sure replace screen

and hood are in place before running

heater. The replace screen shall

have openings for introduction of combustion air.

Keep the appliance area clear and free from combustible materials, gasoline and other ammable vapors and liquids.

SAFETY

Continued

1. This appliance is only for use with the type

of gas indicated on the rating plate. This

appliance is not convertible for use with

other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. To prevent performance problems, the use

of a propane/LP tank of less than 100 lbs. capacity is not recommended (propane/ LP units only).

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions

• if you cannot reach your gas supplier,

call the re department

5. This heater shall not be installed in a bedroom or bathroom.

6. Do not burn solid-fuel in a replace in which a vent-free room heater is installed.

7. Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue and rebox for damage. If damaged, repair ue before operating heater.

8. If replace has glass doors, never operate this heater with glass doors closed. Any glass doors shall be fully opened when the

appliance is in operation. If you operate

heater with doors closed, heat buildup inside replace will cause glass to burst.

Make sure there are no obstructions

across openings of replace.

9. This log heater is designed to be smoke-

less. If logs ever appear to smoke, turn off heater and call a qualied service person.

Note: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.

10. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, page 23.

www.SuperiorFireplaces.US.com

11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ven-

tilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety

shutoff system. The ODS shuts down the

heater if not enough fresh air is available. See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see

Troubleshooting, page 24.

13. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

14. Do not use this heater to cook food or burn paper or other objects.

15. Do not use heater if any part has been ex-

posed to or under water. Immediately call a qualied service technician to inspect

the room heater and to replace any part of the control system and any gas control

which has been under water.

16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped

(dime-sized or larger).

17. Turn heater off and let cool before servic-

ing. Only a qualied service person should

service and repair heater.

18. Operating heater above elevations of

4,500 feet could cause pilot outage.

19. Provide adequate clearances around air openings.

20. Solid fuels shall not be burned in a replace in which an unvented room heater

is installed.

21. Installation and the provisions for combustion and ventilation air must conform

with the National Fuel Gas Code, ANSI Z223.1/NFPA 54.

22. When installing as a vented appliance in a

manufactured home or mobile home, the installation must conform with the Manu-

factured Home Construction and Safety

Standard, Title 24 CFR, Part 3280, or when applicable, with Manufacture Home

Installations Standard, ANSI/NCBCS A225.1/NFPZ 501A.

126838-01A4

PRODUCT IDENTIFICATION

Left Side

Front

Control Knob

Figure 1 - Yellow Flame Vent-Free Gas Log Heater

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes,

use the latest edition of The National Fuel Gas Code ANSI Z223/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

National Fire Protection Association, Inc.

1430 Broadway

New York, NY 10018

Batterymarch Park

Quincy, MA 02269

Log Set

Right Side

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the

Commonwealth of Massachusetts.

UNPACKING

Note: Do not pick up heater base assem-

CAUTION: Do not remove the

data plates from the grate assembly. The data plates contain important warranty and safety information.

1. Remove logs and heater base assembly from cartons.

bly by burners. This could damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check heater for any shipping damage. If heater is damaged call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for replacement parts before returning to dealer.

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by

realistic, dancing yellow ames. This heater is designed for vent-free operation with ue

damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters.

126838-01A 5

www.SuperiorFireplaces.US.com

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the

National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable

local codes. Read the following instructions to insure proper fresh air for this and other fuelburning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want

their homes as airtight as possible. While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, replaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code. ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space The information on pages 6 through 8 will help

you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of unusually tight construction, you must provide

additional fresh air.

www.SuperiorFireplaces.US.com

Unusually tight construction is dened as

construction where: a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of

one perm (6x10

less with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 8.

If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location.

Conned Space and Unconned Space

The National Fuel Gas Code ANSI Z223.1/ NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed

in that space and an unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw)

of the aggregate input rating of all appliances installed in that space. Rooms communicating

directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if

there are doorless passageways or ventilation grills between them.

-11

kg per pa-sec-m2) or

DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

126838-01A6

Or

Remove Door into Adjoining

Room, Option

3

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

AIR FOR COMBUSTION AND VENTILATION

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace __________ Btu/Hr Gas water heater* __________ Btu/Hr

Gas furnace __________ Btu/Hr Vented gas heater __________ Btu/Hr Gas replace logs __________ Btu/Hr Other gas appliances* + __________ Btu/Hr Total = __________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

Example:

Gas water heater __________ Btu/Hr Vent-free replace  __________ Btu/Hr

Total = __________ Btu/Hr

4. Compare the maximum Btu/Hr the space

can support with the actual amount of Btu/

Hr used.

_______

support)

_______ Btu/Hr (actual amount of Btu/Hr

used)

Example: 51,200 Btu/Hr (maximum the

71,500 Btu/Hr (actual amount of

The space in the example is a conned space

because the actual Btu/Hr used is more than the

maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows: A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an

unconned space, remove door to adjoining

126838-01A 7

Btu/Hr (maximum the space can

space can support)

Btu/Hr used)

40,000 31,500 71,500

www.SuperiorFireplaces.US.com

Continued

room or add ventilation grills between rooms.

See Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54,

the International Fuel Gas Code, or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining

unconfined space. When ventilating to an

adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code ANSI Z223.1/

NFPA 54 Air for Combustion and Ventilation for

required size of ventilation grills or ducts.

Figure 2 - Ventilation Air from Inside Building

Outlet Air

Ventilated Attic

Outlet A

ir

Inlet Air

Ventilated

Crawl Space

To

Crawl

Space

To Attic

AIR FOR COMBUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel Gas Code ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo-

stat-controlled power vent. Heated air entering the attic will activate the power vent.

NOTICE: State or local codes may

only allow operation of this appliance

in a vented conguration. Check your

state or local codes.

WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox must be

cleaned of soot, creosote, ashes and

loose paint by a qualied chimney

cleaner. Creosote will ignite if highly

heated. A dirty chimney ue may

create and distribute soot within

the house. Inspect chimney ue and rebox for damage. If damaged, repair ue before operating heater.

WARNING: Any outside air ducts

and/or ash dumps in the replace

shall be permanently closed at time of appliance installation.

Figure 3 - Ventilation Air from Outdoors

INSTALLATION

NOTICE: This heater is intended

for use as supplemental heat. Use this heater along with your

primary heating system. Do not

install this heater as your primary heat source. If you have a central heating system, you may

run system’s circulating blower

while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

vice person must install heater. Follow all local codes.

WARNING: A qualied ser-

www.SuperiorFireplaces.US.com

WARNING: Seal any fresh air vents or ash clean-out doors located

on oor or wall of replace. If not,

drafting may cause pilot outage or sooting. Use a heat-resistant

sealant. Do not seal chimney ue

damper.

WARNING: Never install the heater

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture, cloth-

ing or other ammable objects

are less than 36" from front or 42" from top of heater. For side clearances see Figure 4, page 9

• in high trafc areas

• in windy or drafty areas

126838-01A8

INSTALLATION

Continued

CAUTION: This heater creates warm air currents. These currents move heat to wall sur-

faces next to heater. Installing heater next to vinyl or cloth wall

coverings or operating heater where impurities (such as, but not limited to, tobacco smoke,

aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls

or cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing heater in rooms without enough ventilation air may cause mildew to form from too much

moisture. See Air for Combustion and Ventilation, page 6.

CHECK GAS TYPE

Use only the correct gas type (natural or propane/LP) for your unit. If your gas supply is not

correct, do not install heater. Call dealer where

you bought heater for proper type heater.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INSTALLATION AND CLEARANCES (Vent-Free Operation Only)

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42", Front 36"

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from

oor, ceiling and adjoining wall.

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured replace or certied vent-free rebox.

MINIMUM CLEARANCES FOR SIDE COMBUSTIBLE MATERIAL, SIDE WALL AND CEILING

A. Clearances from the side of the replace

cabinet to any combustible material and

wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This com-

bustible material must be 4" from the side of the replace cabinet (see Figure 4).

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the replace

opening to the ceiling should not be less

than 42".

NOTICE: Manual control heaters

may be used as a vented product. If so, you must always run heater

with chimney ue damper open.

If running heater with damper open, noncombustible material

above replace opening is not

needed. Go to Installing Damper Clamp Accessory for Vented Operation, page 11.

LOG SIZING REQUIREMENTS

Minimum Firebox

Log

Size

Height Depth

18" 17" 13.5" 24" 20.5" 24" 17" 13.5" 28" 20.5"

* Measured at 13.5" depth.

126838-01A 9

Front

Width

Rear * Width

*Minimum 16" from Side Wall

www.SuperiorFireplaces.US.com

Example

*

Figure 4 - Minimum Clearance for

Combustible to Wall

Minimum Noncombustible Material

Minimum Noncombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

12"

(A)

18" 20" 22" 24"

All minimum distances are in inches

2

1

/2"

6"

8"

10"

INSTALLATION

Heat Resistant Material

(A)

Continued

MINIMUM NONCOMBUSTIBLE

MATERIAL CLEARANCES

If Not Using Mantel

Note: If using a mantel, proceed to If Using Mantel. If not using a mantel, follow the information below.

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal,

you must have noncombustible material behind it. Noncombustible material must extend

at least 12" up (for all models). See Figure 5

for minimum clearances.

Noncombustible

Material Distance (A)

12" or more Noncombustible mate-

Between 8" and 12"

Less than 8" Noncombustible material

Requirements for Safe Installation

rial OK.

Install fireplace hood accessory (GA6050 or

GA6053, see Accessories, page 34).

must be extended to at

least 8". See Between 8" and 12", above. If you

cannot extend material,

you must operate heater

with ue damper open and

damper clamp installed.

If Using Mantel

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up (for all models). If noncombustible

material is less than 12", you must install the replace hood accessory. Even if noncombustible material is more than 12", you may need the hood accessory to deect heat away from your mantel shelf. See Figure 5, and Figures

6 and 7 (page 11) for minimum clearances. IMPORTANT: If you cannot meet these mini-

mum clearances, you must operate heater with chimney ue damper open. Go to Install-

ing Damper Clamp Accessory for Vented Operation, page 11.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required clearances between replace opening and

mantel shelf. If you do not meet the clearances

listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of replace opening, a

hood is not required (see Figure 6).

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

www.SuperiorFireplaces.US.com

Figure 6 - Minimum Mantel Clearances

Without Using Hood

126838-01A10

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18" 20"

2½"

6"

8"

10"

12"

Distances to Underside of Mantel

Hood (GA6050 or GA6053)

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

14" Min.

Combustible Material

Noncombustible Material

Hearth

5" Min.

Combustible Material

Continued

Determining Minimum Mantel Clearance

When Using a Hood

If minimum clearances in Figure 6, page 10, are not met, you must have a hood. When using

a hood there are still certain minimum mantel

clearances required. Follow minimum clearances shown in Figure 7 when using hood.

FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance

of 14" to combustibles (see Figure 8).

B. If combustible materials are less than

14" to the replace, you must install appliance at least 5" above the top surface of combustible ooring including tile and

carpet. (see Figure 9).

126838-01A 11

Figure 7 - Minimum Mantel Clearances

When Using Hood

NOTICE: Surface temperatures

of adjacent walls and mantels become hot during operation. Walls

and mantels above the rebox

may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does

not meet the minimum clearances shown, you must do one of the following:

• raise the mantel to an acceptable height

www.SuperiorFireplaces.US.com

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION

Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning replace with a working ue and constructed of noncombustible material.

For Massachusetts Residents Only: Installation of this vented gas log set in the Com-

monwealth of Massachusetts requires the damper be permanently removed or welded

in the fully open position.

If your heater is a manually-controlled model,

you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.

1. The replace does not meet the clearance

to combustibles requirements for vent-free operation.

2. State or local codes do not permit ventfree operation.

3. You prefer vented operation.

INSTALLATION

Continued

If reasons number 1 or 2 apply to you, you must permanently open chimney ue damper. You must install the damper clamp accessory (to order, see Accessories, page

34). This will insure vented operation (see Figure 10). The damper clamp will keep damper

open. Installation instructions are included

with clamp accessory.

Damper Clamp

Damper

Masonry Fireplace

Figure 10 - Attaching Damper Clamp

See chart for minimum permanent ue opening you must provide. Attach damper clamp so

the minimum permanent ue opening will be

maintained at all times.

Area of Various Standard

Diameter Area

5" 20 sq. in. 6" 29 sq. in. 7" 39 sq. in. 8" 51 sq. in.

Chimney

Height

6' to 15' 39 sq. in.

15' to 30' 29 sq. in.

INSTALLING HEATER BASE ASSEMBLY

WARNING: You must secure

this heater to replace oor. If

not, heater will move when you adjust controls. Moving heater may cause a gas leak or log misplacement.

Damper

Damper Clamp

Manufactured Fireplace

Round Flues

Minimum Permanent

Flue Opening

www.SuperiorFireplaces.US.com

Damper

WARNING: If installing in a

sunken replace, special care

is needed. You must raise the

replace oor to allow access to

heater control panel. This will in-

sure adequate air ow and guard

against sooting and controls

being damaged. Raise replace oor with noncombustible mate-

rial. Make sure material is secure.

CAUTION: Do not pick up

heater base assembly by burners. This could damage heater.

Only handle base assembly by

grates.

IMPORTANT: Make sure the heater burners

are level. If heater is not level, heater will not work properly.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose and ttings (if

allowed by local codes)

• sealant (resistant to propane/LP gas, not

provided)

• electric drill with 3/16" drill bit (metal or

masonry as applicable)

• athead screwdriver

• pipe wrench

1. Connect approved exible gas hose to gas control tting in heater (see Figure 11, page 13).

IMPORTANT: Hold gas tting with wrench

when connecting exible gas hose.

2. Locate two masonry screws in hardware

package.

3. Place heater base in replace.

4. Place logs in their proper position on heater base (see Installing Logs, page 16).

5. Center heater base and logs front-to-back

and side-to-side in replace.

6. Carefully remove logs without moving

heater base.

7. Mark screw locations through one hole on

each side of the mounting bracket (see

Figure 12, page13). If installing in a brickbottom replace, mark screw locations in

mortar joint of bricks.

126838-01A12

INSTALLATION

Continued

Flexible Gas

Hose (if allowed

by local codes)

Fitting

Figure 11 - Attaching Flexible Gas Hose

to Heater

8. Remove heater base from replace. If installing optional control accessories, do so at this time. Follow all directions provided with accessory.

9. Drill holes at marked locations using 3/16"

drill bit.

10. Attach base assembly to replace oor using two masonry screws (in hardware

package).

Masonry

Screw

Mounting Bracket

Figure 12 - Attaching Base to Fireplace

Floor

CONNECTING TO GAS SUPPLY

WARNING: This appliance

requires a 1/2" NPT (National

Pipe Thread) inlet connection

to the pressure regulator.

WARNING: A qualied service

person must connect heater to gas supply. Follow all local codes.

CAUTION: Never connect

propane/LP replace directly

to the propane/LP supply. This

heater requires an external regulator (not supplied). Install the external regulator between the

heater and propane/LP supply.

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench * A equipment shutoff valve with 1/8" NPT

tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must

supply an external regulator. The external

regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator

damage could occur. Install external regulator

with the vent pointing down as shown in Figure

13. Pointing the vent down protects it from freezing rain or sleet.

Propane/LP Supply Tank

Figure 13 - External Regulator With Vent

Pointing Down

External Regulator

Vent Pointing

Down

126838-01A 13

www.SuperiorFireplaces.US.com

INSTALLATION

Continued

WARNING: Never connect

natural gas replace to private (non-utility) gas wells. This gas

is commonly known as wellhead gas.

CAUTION: Use only new,

black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up.

NPT tap must be upstream from heater (see Figure 14).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff

valve to replaces.

Apply pipe joint sealant lightly to male NPT

threads. This will prevent excess sealant from

going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint

sealant that is resistant to liquid

petroleum (LP) gas.

We recommend that you install a sediment trap

in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between

fuel supply and heater. Locate sediment trap

where trapped matter is not likely to freeze.

A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is

installed wrong, heater may not run properly.

PROPANE/LP

Equipment Shutoff

Valve With 1/8"

NPT Tap*

Approved Flexible Gas Hose (if

allowed by

local codes)

3” Minimum

Gas Control

Figure 14 - Gas Connection

* Purchase the optional equipment shutoff valve from your dealer.

** Minimum inlet pressure for purpose of input adjustment.

From External

Regulator (11" W.C.** to 14" W.C.

Pressure)

NATURAL

From Gas Meter

(5" W.C.** to

10.5" W.C.

Pressure)

Cap Pipe Tee Nipple Joint

Sediment Trap

CAUTION: Avoid damage to

gas control. Hold gas tting with

wrench when connecting it to

gas piping and/or ttings.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping

and connections, internal and

external to unit, for leaks after

installing or servicing. Correct all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all leaks at once.

www.SuperiorFireplaces.US.com

126838-01A14

INSTALLATION

Continued

3. Make sure control knob of heater is in the

CAUTION: Make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, page 13.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance

main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig

(3.5 kPa) will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system.

Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected

ttings for leaks.

Test Pressures Equal To or Less Than

1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 15).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/ LP supply to equipment shutoff valve for propane/LP (see Figures 16 and 17). Ap-

ply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

PRESSURE TESTING HEATER GAS

CONNECTIONS

1. Open equipment shutoff valve (see Figure 17).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

126838-01A 15

www.SuperiorFireplaces.US.com

OFF position.

4. Check all joints from equipment shutoff valve to gas control (see Figures 16 and

17). Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

5. Correct all leaks at once.

6. Light heater (see Operation, page 20). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, page 21).

Equipment Shutoff Valve

Figure 15 - Equipment Shutoff Valve

Propane/LP Supply Tank

Figure 16 - Checking Gas Joints

(Propane/LP Model Shown)

Gas Meter

Figure 17 - Checking Gas Joints (Natural

Equipment Shutoff Valve

Gas Control Valve Location

Equipment Shutoff Valve

Gas Control Valve Location

Gas Only)

Open

Closed

INSTALLATION

Continued

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only

parts specically approved with

this heater may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter,

check to ensure that no ame

comes in contact with any log. With the heater set to HI, check

to see if ames contact any log. If

so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.

LVD18-GO AND LVD24-GO

It is very important to install these logs exactly as instructed. Do not modify logs. Only use

logs supplied with heater.

1. Place rear log onto base. Holes in bottom of log must seat over pins on base as

shown in Figure 18.

2. Place center log onto base. Holes in bottom of log must seat over pins on base

as shown in Figure 18.

Center Log

Pin for Hole in Bottom of Log

Rear Log

3. Place front log onto grate as shown in

Figure 19. Front log has cut outs for the

ngers of the grate to t into.

Front Log

Grate

Figure 19 - Installing Front Log

(Picture may vary from actual)

4. Place left crossover log as shown in Figure 20, page 17. Match square peg on top of center log with square hole on bottom

of left crossover log. Match pin on top of

front log with round hole on bottom of left

crossover log.

5. Place center crossover log as shown in Figure 20, page 17. Match square peg on top of rear log with square hole on bottom

of center crossover log. Match pin on top

of center log with round hole on bottom

of center crossover log.

6. Place left front crossover log as shown in Figure 20, page 17. Log should rest on the grate and t into recess area on the center

log.

Burner

Figure 18 - Installing Rear and Middle Logs

(Picture may vary from actual)

www.SuperiorFireplaces.US.com

126838-01A16

INSTALLATION

Continued

Center Crossover Log

Left Crossover Log

Square Peg on Middle Log

Round Peg on Front Log

Figure 20 - Installing Left, Center and

Right Crossover Logs

(Picture may vary from actual)

Right Crossover Log

Square Peg on Rear Log

Round Peg on Center Log

LVD18-PP AND LVD24-PP

1. Place rear log (#1) onto base. Holes in bottom of log must seat over pins on base

as shown in Figure 21.

2. Place middle log (#2) onto base. Holes in bottom of log must seat over pins on base

as shown in Figure 21.

3. Place front log (#3) onto grate as shown

in Figure 22.

Middle Log

Rear Log

Pin for Hole in Bottom of Log

Front Log

Grate

Figure 22 - Installing Front Log

(Picture may vary from actual)

4. Place left top log (#4) as shown in Figure

23. Match square peg on top of rear log

(#1) with square hole on bottom of left top

log (#4). Match round peg on top of middle

log (#2) with round hole on bottom of left

top log (#4).

5. Place right top log (#5) as shown in Figure

23. Match square peg on top of rear log

(#1) with square hole on bottom of right

top log (#5). Match round peg on top of

front log (#3) with round hole on bottom

of right top log (#5).

Left Top

Log Round Peg on Middle Log

Square Peg on Rear Log

Right Top Log

Round

Burner

Figure 21 - Installing Rear and Middle

Logs (Picture may vary from actual)

126838-01A 17

www.SuperiorFireplaces.US.com

Figure 23 - Installing Left and Right Logs

(Picture may vary from actual)

Peg on Front Log

INSTALLATION

Continued

LVD18-CH AND LVD24-CH

It is very important to install these logs exactly as instructed. Do not modify logs. Only use

logs supplied with heater.

1. Place the rear log onto base. Notches in the back of the log must seat over

the pins on base as shown in Figure 24.

Make sure the rear log is pushed back

as far as it will go.

Rear Log

Middle Log

Pin for Hole in Bottom of Log

Burner

Figure 24 - Installing Rear Log

(Picture may vary from actual)

2. Place the middle log on base. Holes in bottom of log must seat over pins on

base as shown in Figure 25.

3. Place the front log onto grate as shown in Figure 26.

Burner

Figure 25 - Installing Middle Log

(Picture may vary from actual)

Middle Log

Grate

Figure 26 - Installing Front Log

(Picture may vary from actual)

4. Place the top right log onto the rear, middle and front logs as shown in Figure 27 (page 19). The rear, middle and front

logs has notches for the top right log to

set into. You may have to move the front

log from left to right to get it to line up

with the top right log.

www.SuperiorFireplaces.US.com

126838-01A18

Rear Log

Middle Log

Top Right Log

Front Log

INSTALLATION

Continued

6. Place the top left log onto the middle and

front logs as shown in Figure 29. Make

sure to match up the shape on the bot-

tom of the top left log with the notches

in the middle and front logs.

7. Final assembly is shown in Figure 30.

Log Notch

Top Left Log

Middle Log

Figure 27 - Installing Top Right Log

(Picture may vary from actual)

5. Place the top middle log onto the rear

& middle logs as shown in Figure 28.

Make sure to match up the shape on

the bottom of the top middle log with

the notches in the rear and middle logs.

Top Middle Log

Rear Log

Middle Log

Figure 28 - Installing Middle Log

(Picture may vary from actual)

Log Notch

Front Log Notch

Figure 29 - Installing Top Left Log

(Picture may vary from actual)

Figure 30 - Final assembly

(Picture may vary from actual)

126838-01A 19

www.SuperiorFireplaces.US.com

FOR YOUR SAFETY

READ BEFORE LIGHTING

OPERATION

LIGHTING

INSTRUCTIONS

WARNING: If you do not fol-

low these instructions exactly, a re or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions

exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by

hand, don’t try to repair it, call a qualied service technician or gas supplier.

Force or attempted repair may result in

a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of the control system and any gas control which has been under water.

WARNING

• If replace has glass doors,

never operate this heater with glass doors closed. If you operate heater with doors closed,

heat buildup inside replace

will cause glass to burst. Make sure there are no obstructions

across openings of replace.

• You must operate this heater with a replace screen in place. Make sure replace screen is

closed before running heater.

NOTICE: During initial operation

of new heater, burning logs will give off a paper-burning smell.

Orange ame will also be present. Open damper or window to

vent smell. This will only last a few hours.

Note: Home owners generally prefer to operate their heater with chimney damper closed. This will put all of the heat into room. However,

there may be times you will desire full ames of HI heat setting but will nd heat output

excessive. You can open chimney damper (if you have one) fully or partially to release some heat.

WARNING: Damper handle

will be hot if heater has been running.

1. STOP! Read the safety information,

column 1.

2. Make sure equipment shutoff valve is fully open.

3. Press in and turn control knob clockwise

to the OFF position.

4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

www.SuperiorFireplaces.US.com

126838-01A20

OPERATION

PILOT

OFF

LO

HI

Continued

5. Press in control knob and turn counter-

clockwise to the PILOT position (see Figure 31). The ignitor will spark once. Keep control knob pressed in for 5

seconds. If control knob does not pop up

when released, contact a qualied service

person or gas supplier for repairs.

Note: You may be running this heater for

the rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6. Turn control knob clockwise to OFF position. Press in control knob and

turn counterclockwise to PILOT position. This will light pilot. Pilot is attached to rear of burner. If needed, repeat

this process until pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,

release control knob.

Note: If pilot goes out, repeat steps 3

through 7.

Control Knob

Figure 31 - Control Knob and Ignitor

Button Location

• If control knob does not pop out when released, contact a qualified service

person or gas supplier for repairs.

8. Slightly press and turn control knob counterclockwise to desired heating level. The burner should light. Set control knob to HI or LO.

WARNING: Do not operate

heater between PILOT and HIGH

positions.

9. To leave pilot lit and shut off burners only, turn control knob clockwise to the

PILOT position.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to OFF position.

2. Close equipment shutoff valve (see Figure

15, page 15).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting Instructions beginning on page 20.

2. Press control knob and light pilot with

match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8

under Lighting Instructions, above.

126838-01A 21

www.SuperiorFireplaces.US.com

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 32 shows a correct pilot ame pattern. Figure 33 shows an incorrect pilot ame pattern. Incorrect pilot ame is not touching thermocouple. This will cause the thermocouple to cool. When thermocouple cools, heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 33

• turn heater off (see To Turn Off Gas to Appliance, page 21.

• see Troubleshooting, page 24

Pilot Burner

Thermocouple

Figure 32 - Correct Pilot Flame Pattern

Thermocouple

Figure 33 - Incorrect Pilot Flame Pattern

Pilot Burner

Note: Pilot ame on natural gas units will have a slight curve, but ame should be blue and

have no yellow or orange color.

BURNER PRIMARY AIR HOLES

Air is drawn into burner through holes in tting at entrance to burner. These holes may

become blocked with dust or lint. Periodically

inspect these holes for any blockage and

clean as necessary. Blocked air holes will

create soot.

MAIN BURNER

Periodically inspect all burner ame holes with heater running. All slotted burner ame holes should be open with yellow ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off heater and let cool. Remove blockage, blocked burner ame holes will create soot.

www.SuperiorFireplaces.US.com

126838-01A22

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater

inspected yearly by a qualied

service person. Heater may need more frequent cleaning due to

excessive lint from carpeting,

bedding material, pet hair, etc.

WARNING: Failure to keep

the primary air opening(s) of the burner(s) clean may result

in sooting and property damage.

Once every year a qualied agency or certied chimney sweep should examine and clean the venting system of replace.

ODS/PILOT AND BURNER

Use a vacuum cleaner or small, soft bristled

brush to clean.

BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ame. Keep these holes clear of dust, dirt and lint. Clean these air inlet

holes prior to each heating season. Blocked

air holes will create soot. We recommend that

you clean the unit every three months during operation and have heater inspected yearly

by a qualied service person.

We also recommend that you keep burner tube and pilot assembly clean and free of dust and

dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home

center may carry compressed air in a can. If

using compressed air in a can, please follow directions on can. If you don’t follow directions on can, you could damage pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet holes on orice holder for dust and dirt

(see Figure 34).

126838-01A 23

www.SuperiorFireplaces.US.com

3. Blow air through ports/slots and holes in

burner.

4. Check orice holder located at end of

burner tube again. Remove any large

particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into primary air holes on orice

holder.

6. In case any large clumps of dust have now been pushed into burner, repeat steps 3

and 4.

Clean pilot assembly also. A yellow tip on pilot ame indicates dust and dirt in pilot assembly. There is a small pilot air inlet hole about 2" from where pilot ame comes out of pilot assembly (see Figure 35). With unit off, lightly blow air through air inlet hole. You may blow through a drinking straw if compressed air is

not available.

Orice Holder (May Be Brass or

Aluminum Depending on Model)

Burner Tube

Primary Air Inlet Holes (Shape of Holes May Vary by Model)

Figure 34 - Orice Holder On Outlet

Burner Tube

Pilot Assembly

Pilot Air Inlet Hole

Figure 35 - Pilot Inlet Air Hole

LOGS

• If you remove logs for cleaning, refer to Install-

ing Logs, page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into burner through the 8 holes in brass tting at entrance to burner. These holes may become blocked with dust or lint.

Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes

will create soot.

TROUBLESHOOTING

WARNING: Turn off and unplug heater and let cool before servic-

ing. Only a qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When control knob is pressed in and turned to PILOT, there is not spark at ODS/pilot

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or

wet

3. Broken ignitor cable

4. Bad piezo ignitor

5. Ignitor electrode broken

6. Ignitor electrode positioned

wrong

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing.

Keep ignitor cable dry

3. Replace valve

4. Replace valve

5. Replace valve

6. Replace valve

When control knob is pressed in and turned to PILOT, there is spark at ODS/pilot but no ignition

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when in-

stalled

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while

in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning and Maintenance, page 23) or replace ODS/ pilot assembly

7. Replace gas regulator

www.SuperiorFireplaces.US.com

126838-01A24

OBSERVED PROBLEM

ODS/pilot lights but flame

goes out when control knob

is released

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot flame not touching

thermocouple, which allows thermocouple to cool, causing pilot ame to go

out. This problem could be caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local natural or propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 23) or replace ODS/ pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

Burner does not light after ODS/pilot is lit

Delayed ignition of burner

Burner backring during combustion

1. Burner orice clogged

2. Inlet gas pressure is too

low

1. Manifold pressure is too

low

2. Burner orice clogged

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Clean burner (see Cleaning

and Maintenance, page 23) or replace burner orice

2. Contact local natural or propane/LP gas company

1. Contact local natural or propane/LP gas company

2. Clean burner (see Cleaning

and Maintenance, page 23) or replace burner orice

1. Clean burner (see Cleaning and Maintenance, page 23)

or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

126838-01A 25

www.SuperiorFireplaces.US.com

OBSERVED PROBLEM

Slight smoke or odor during initial operation

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

REMEDY

1. Check burner for dirt and

debris. If found, clean

burner (see Cleaning and Maintenance, page 23)

2. Replace gas regulator

3. Problem will stop after a few

hours of operation

Moisture/condensation no-

ticed on windows

Heater produces a whistling noise when burner is lit

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces a clicking/ ticking noise just after burner is lit or shut off

1. Not enough combustion/ ventilation air

1. Turning control knob to HI

position when burner is

cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orice

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into a white powder residue

1. Metal expanding while heating or contracting while

cooling

1. Refer to Air for Combustion and Ventilation requirements (page 6)

1. Turn control knob to LO

position and let warm up

for a minute

2. Operate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see page 9)

4. Clean burner (see Cleaning

and Maintenance, page 23) or replace burner orice

1. Turn heater off when using furniture polish, wax,

carpet cleaners or similar products

1. This is normal with most

heaters. If noise is excessive, contact qualied service person

www.SuperiorFireplaces.US.com

126838-01A26

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Heater produces unwanted

odors

Heater shuts off in use (ODS operates)

Gas odor even when control

knob is in OFF position

Gas odor during combustion

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPOR-

TANT statement above)

2. Low fuel supply (propane/

LP only)

3. Gas leak. See Warning

statement above

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning

statement above

2. Control valve defective

1. Foreign matter between

control valve and burner

2. Gas leak. See Warning

statement above

REMEDY

1. Open window and ventilate room. Stop using odor

causing products while

heater is running

2. Rell supply tank (propane/

LP only)

3. Locate and correct all leaks (see Checking Gas Con-

nections, page 14)

1. Open window and/or door

for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,

page 23)

1. Locate and correct all leaks (see Checking Gas Con- nections, page 14)

2. Replace control valve

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Checking Gas Con- nections, page 14)

126838-01A 27

www.SuperiorFireplaces.US.com

PARTS

11

BURNER SYSTEMS VD1824NM AND VD1824PM

5

12

3

13

7

6

1

8

2

4

9

14

10

9

www.SuperiorFireplaces.US.com

126838-01A28

This list contains replaceable parts used in your heater. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 33 of this manual.

KEY

NO. PART NO. DESCRIPTION QTY.

1 ** Log Base • • 1 2 126356-01 Cast Iron Grate • • 1 3 120786-01 Yellow Flame Burner • 1

120786-02 Yellow Flame Burner • 1 4 120517-03 Regulator Bracket • • 1 5 120630-05 ODS Pilot, NG • 1

120630-02 ODS Pilot, LP • 1 6 098867-20 Gas Regulator, NG • 1

098867-21 Gas Regulator, LP • 1 7 122142-01 Manual Valve with Ignitor, NG • 1

122142-02 Manual Valve with Ignitor, LP • 1 8 123483-01 Inlet Tube Assembly • 1

122484-01 Burner Inlet Tube • 1 9 M11084-26 Screw, HWH AB 10-16 x 0.38 • • 7 10 098354-01 Control Knob • • 1 11 099056-26 Orice 0.1070 • 1

099056-19 Orice 0.0670 • 1 12 099387-08 Pilot Tube • • 1 13 098249-01 ODS Nut • • 2 14 M11084-38 Screw, HWH AB 8-18 x 0.38 • • 2

PARTS AVAILABLE — NOT SHOWN

100563-01 Warning Plate • • 1

101055-08 Lighting Instructions Plate • • 1

100639-01 Caution Decal • • 1

101137-02 Hardware Kit • • 1

GA6060 Lava Rock • • 1

** Not a eld replaceable part.

VD1824NM

VD1824PM

126838-01A 29

www.SuperiorFireplaces.US.com

LVD18-GO AND LVD24-GO LOGS

3

PARTS

2

1

5

4

KEY

NO. PART NO. DESCRIPTION QTY.

LVD18-GO

6

LVD24-GO

1 124673-01 Front Log • 1

124674-01 Front Log • 1

2 124673-02 Center Log • 1

124674-02 Center Log • 1

3 124673-03 Rear Log • 1

124674-03 Rear Log • 1

4 124673-04 Left Crossover Log • 1

124674-04 Left Crossover Log • 1

5 124673-05 Center Crossover Log • 1

124674-05 Center Crossover Log • 1

6 124673-06 Right Front Crossover Log • 1

124674-06 Right Front Crossover Log • 1

www.SuperiorFireplaces.US.com

126838-01A30

LVD18-PP AND LVD24-PP LOGS

PARTS

2

3

5

KEY

NO. PART NO. DESCRIPTION QTY.

1

4

LVD18-PP

LVD24-PP

1 123190-01 Rear Log • 1

123190-06 Rear Log • 1

2 123190-02 Middle Log • 1

123190-07 Center Log • 1

3 123190-03 Front Log • 1

123190-08 Front Log • 1

4 123190-04 Top Right Log • 1

123190-09 Top Right Log • 1

5 123190-10 Top Left Log • 1

123190-05 Top Left Log • 1

126838-01A 31

www.SuperiorFireplaces.US.com

LVD18-CH AND LVD24-CH LOGS

5

6

PARTS

4

1

2

KEY

NO.

1 125959-04 125959-05 Rear Log (#1) 1 2 125959-03 125959-03 Middle Log (#2) 1 3 125959-01 125959-02 Front Log (#3) 1 4 125959-08 125959-08 Top Right Log (#4) 1 5 125959-07 125959-07 Top Middle Log (#5) 1 6 125959-06 125959-06 Top Left Log (#6) 1

PART NUMBERS

DESCRIPTION QTYLVD18-CH LVD24-CH

www.SuperiorFireplaces.US.com

3

126838-01A32

SPECIFICATIONS

VD1824PM

• Rating (Variable): 19,000/36,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Piezo

• Pressure Manifold: 10.0" W.C.

• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.

• Shipping Weight: 27 lbs.

* For input adjustment

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Contact authorized dealers of this product.

If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.

VD1824NM

• Rating (Variable): 19,000/36,000 Btu/Hr

• Type Gas : Natural Gas

• Ignition: Piezo

• Pressure Manifold: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.

• Shipping Weight: 29 lbs.

* For input adjustment

When calling, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural

gas)

• purchase date Usually, we will ask you to return the part to

the factory.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so,

contact INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.

You can also visit our web site at www.IHP.US.com.

126838-01A 33

www.SuperiorFireplaces.US.com

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local natural or propane/LP

gas supplier.

SERVICE HINTS

ACCESSORIES

Purchase these accessories from your local dealer. If they can not supply these accesso-

ries, either contact your nearest Parts Central

or call INNOVATIVE HEARTH PRODUCTS

at 1-800-655-2008 for information. You can also write to the address listed on the back

page of this manual.

FIREPLACE HOOD

Black - GA6050 Antique Brass - GA6053

For all models. Helps deect heat away from mantel or wall above replace. Fits openings 28" to 48" wide.

DAMPER CLAMP - GA6080

For all models. Permanently opens chimney

ue damper for vented operation.

LAVA ROCK - GA6060

For all models. Order when additional rock

is desired.

FLOOR MEDIA KIT - FM100

For all models. Includes lava rock, burner embers, and burner cinders

CONTROL COVER KIT - CC100

For all models. Includes control cover log

and 6 unique fall-away logs.

www.SuperiorFireplaces.US.com

126838-01A34

NOTES

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

126838-01A 35

www.SuperiorFireplaces.US.com

Innovative Hearth Products

Superior™ Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of ﬁrst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁre, ﬂood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁre hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁtness for a particular use or purpose, and there is no implied condition of ﬁtness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁcation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁrst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. NC, 01/2014

Innovative Hearth Products

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

) _____________________________

) __________________________

126838-01A 37

www.SuperiorFireplaces.US.com

NOTES

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

www.SuperiorFireplaces.US.com

126838-01A38

NOTES

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

126838-01A 39

www.SuperiorFireplaces.US.com

P126838-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126838-01 Rev. A 01/14