INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Improper adjustment, alteration, service, maintenance, or installation of this
heater or its controls can cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual
provided with this heater.
WARNING: This appliance is for
installation only in a solid-fuel burning masonry or UL127 factory-built
fi replace or in a listed ventless fi re-
box enclosure. It is design-certifi ed
for these installations in accordance
with ANSI Z21.11.2. Exception:
DO NOT install this appliance in a
factory-built fi replace that includes
instructions stating it has not been
tested or should not be used with
unvented gas logs.
WARNING: Vent-free products are
prohibited for bedroom and bathroom
installation in the Commonwealth of
Massachusetts.
WARNING: This product contains
and/or generates chemicals known
to the state of California to cause
cancer or birth defects or other reproductive harm.
WARNING: This is an unvented
gas-fi red heater . It uses air (oxygen)
from the room in which it is installed.
Provisions for adequate combustion
and ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on Page 6 of
this manual.
This appliance may be installed in an
aftermarket,* permanently located,
manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with
the type of gas indicated on the
rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
DANGER: Carbon monoxide
poisoning may lead to death!
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126839-01D2
Page 3
SAFETY
Continued
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate
or service this appliance. Improper
use of this appliance can cause
serious injury or death from burns,
fi re, explosion, electrical shock and
carbon monoxide poisoning.
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
fl u, with headaches, dizziness or nausea. If
you have these signs, the heater may not be
working properly . Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart
or lung disease or anemia, those under the
infl uence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
WARNING: Any change to this
heater or its controls can be dangerous.
WARNING: Do not use a blower
insert, heat exchanger insert or other
accessory not approved for use with
this heater.
WARNING: Do not place log
scraps or volcanic stone on burner.
Due to high temperatures, the appliance should be located out of
traffi c and away from furniture and
draperies.
Do not place clothing or other
fl ammable material on or near the
appliance. Never place any objects
on the heater.
Appliance base assembly becomes
very hot when running appliance.
Children and adults should be
alerted to the hazard of high surface
temperature and should stay away
to avoid burns or clothing ignition.
Appliance will remain hot for a time
after shutdown. Allow surface to
cool before touching.
Young children should be carefully supervised when they are in
the same room with the appliance.
When using the hand-held remote
accessory, keep selector switch in
the OFF position to prevent children
from turning on burners with remote.
You must operate this appliance
with the fi replace screen and hood
in place. Make sure fi replace screen
and hood are in place before running
appliance. The fi replace screen shall
have openings for introduction of
combustion air.
WARNING: Do not allow fans to
blow directly into the heater. Avoid
any drafts that alter burner fl ame
free from combustible materials,
gasoline and other fl ammable va-
pors and liquids.
patterns. Ceiling fans can create
Keep the appliance area clear and
drafts that alter burner fl ame pat-
terns. Altered burner patterns can
cause sooting.
126839-01D3
SuperiorFireplaces.us.com
Solid-fuels shall not be burned in a
fi replace in which an unvented room
heater is installed.
Page 4
SAFETY Continued
Installation and repair should be done
by a qualifi ed service person. The ap-
pliance should be inspected before use
and at least annually by a professional
service person. More frequent cleaning
may be required due to excessive lint
from carpeting, bedding material, etc. It
is imperative that control compartments,
burners, and circulating air passageways
of the appliance be kept clean.
1. WARNING: This appliance is only for
use with the type of gas indicated on
the rating plate. This appliance is not
convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside
any structure. Locate propane/LP supply tank(s)
outdoors (propane/LP units only).
3. To prevent performance problems, the use of a
propane/LP tank of less than 100 lbs. capacity
is not recommended (propane/LP units only).
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call the
fi re department
5. This heater shall not be installed in a bedroom
or bathroom.
6. WARNING: Before installing in a solid
fuel-burning fireplace, the chimney flue
and fi rebox must be cleaned of soot, creo-
sote, ashes and loose paint by a qualifi ed
chimney cleaner. Creosote will ignite if highly
heated. A dirty chimney fl ue may create and
distribute soot within the house. Inspect chimney fl ue for damage. If damaged, repair fl ue
and fi rebox before operating appliance.
7. Do not burn solid-fuel in a fi replace in which a
vent-free appliance is installed.
8. If appliance has glass doors, never operate this
appliance with glass doors closed. Any glass
doors shall be fully opened when the appliance
is in operation. If you
doors closed, heat buildup inside fi replace will
cause glass to burst. Make sure there are no
obstructions across openings of fi replace.
9. This log heater is designed to be smokeless. If
logs ever appear to smoke, turn off heater and
call a qualifi ed service person. NOTE: During initial
operation, slight smoking could occur due to log
curing and heater burning manufacturing residues.
operate appliance with
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10. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
Page 25.
11. Before using furniture polish, wax, carpet cleaner
or similar products, turn appliance off. If heated,
the vapors from these products may create a
white powder residue within burner box or on
adjacent walls and furniture.
12. This appliance needs fresh, outside air ventilation to run properly. This appliance has an
Oxygen Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the appliance if
enough fresh air is not available. See Air for Combustion and Ventilation, Page 6. If appli-
ance keeps shutting off, see Troubleshooting, Page 26.
13. Do not run appliance
• where fl ammable liquids or vapors are used or
stored
• under dusty conditions
14. Do not use this appliance to cook food or burn
paper or other objects.
15. Do not use this room heater if any part has
been under water. Immediately call a qualifi ed
service technician to inspect the room heater
and to replace any part of the control system
and any gas control which has been under
water.
16. Do not operate appliance if any log is broken.
Do not operate appliance if a log is chipped
(dime-sized or larger).
Turn appliance off and let cool before servic-
17.
ing, installing or repairing. Only a qualifi ed
service person should install, service or repair
appliance.
18. Operating appliance above elevations of 4,500
feet may cause pilot outage.
19. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lb.
capacity (propane/LP units only).
20. Provide adequate clearances around air openings.
21. Solid fuels shall not be burned in a fi replace
in which an unvented room heater is installed.
23. Follow the clearance requirements within
this manual to assure adequate clearances
for accessibility for purposes of servicing and
proper operation.
24. Installation and the provisions for combustion
and ventilation air must conform with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54.
25. When installing as a vented appliance in a
manufactured home or mobile home, the installation must conform with the Manufactured
Home Construction and Safety Standard, Title
24 CFR, Part 3280, or when applicable, with
Manufacture Home Installations Standard,
ANSI/NCBCS A225.1/NFPZ 501A.
126839-01D4
Page 5
Six Piece Log Set
Left Side
Figure 1 - Product
Identifi cation
PRODUCT IDENTIFICATION
Piezo
Igniter
Front
Flame Adjustment Knob
Control Knob
Base Assembly
LOCAL CODES
Install and use appliance with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th fl oor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
UNPACKING
1. Remove logs and appliance base assembly from carton(s).
NOTE: Do not pick up appliance base as-
sembly by burners. This could damage the
appliance. Always handle base assembly
by grate.
2. Remove all protective packaging applied
to logs and appliance for shipment.
3. Check appliance for any shipping damage. If appliance is damaged, promptly
inform dealer where you purchased the
appliance.
CAUTION: Do not remove
the data plates from the grate
assembly. The data plates
contain important warranty
and safety information.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by a plumber or gas fi tter licensed in the Common-
wealth of Massachusetts.
• The fl exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are
installed.
Seller of unvented propane or natural gas-fi red supplemental room heaters shall provide
to each purchaser a copy of 527 CMR 30 upon sale of the unit.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by
both realistic fl ames and glowing coals. This
heater is designed for vent-free operation
with fl ue damper closed. It has been tested
and approved to the ANSI Z21.11.2 standard
for unvented heaters. State and local codes
in some areas prohibit the use of vent-free
heaters. This heater may also be operated as
126839-01D5
SuperiorFireplaces.us.com
a vented decorative (ANSI Z21.60) product by
opening the fl ue damper.
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo Igniter. This system
requires no matches, batteries or other
sources to light heater.
Page 6
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or space
unless the required volume of
indoor combustion air is provided
by the method described in the
National Fuel Gas Code, ANSI
Z223.1/NFP A 54, the International
Fuel Gas Code, or applicable local
codes. Read the following instructions to ensure proper fresh air
for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy effi cient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Homeowners apply
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, homeowners want
their homes as airtight as possible.
While it is good to make your home energy
effi cient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, some fi replaces, clothes dryers
and some fuel-burning appliances draw air
from the house to operate. You must provide
adequate fresh air for these appliances. That
will ensure proper venting of vented fuelburning appliances.
PROVIDING ADEQUA TE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifi cations:
1. Unusually Tight Construction
2. Unconfi ned Space
3. Confi ned Space
The information on Pages 6-8 will help you
classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is defi ned as
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construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and fl oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all three criteria above,
you must provide additional fresh air. See
Ventilation Air From Outdoors, Page 8.
If your home does not meet all three criteria
above, proceed to Determining Fresh-Air Flow For Heater Location, Page 6.
Confi ned Space and Unconfi ned Space
The National Fuel Gas Code, ANSI Z223.1/
NFP A54 allows two methods for determining
whether the space in which the heater is being
installed is confi ned or unconfi ned space. The
standard method defi nes a confi ned space as
a space whose volume is less than 50 cubic
feet per 1,000 Btu per hour (4.8 m
of the aggregate input rating of all appliances
installed in that space and an unconfi ned
space as a space whose volume is not less
than 50 cubic feet per 1,000 Btu per hour (4.8
3
m
per kw) of the aggregate input rating of
all appliances installed in that space. Rooms
communicating directly with the space in
which the appliances are installed*, through
openings not furnished with doors, are considered a part of the unconfi ned space.
Where the air infi ltration rate of a structure is
known, the Known Air Infi ltration Rate Method
may be used. Follow The National Fuel Gas
Code, ANSI Z223.1/NFPA 54 to use this
method to determine if the space is confi ned
or unconfi ned.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
-11
kg per pa-sec-m2) or
3
per kw)
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Confi ned or
Unconfi ned Space
Method
Using the Standard
126839-01D6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
Use this work sheet to determine if you have
a confi ned or unconfi ned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel-burning appliances
in the space.
Vent-free fi replace __________Btu/HrGas water heater* __________Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________Btu/Hr
Gas fi replace logs __________Btu/HrOther gas appliances* + ________Btu/Hr
Total = _________Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater _________Btu/Hr
Vent-free fi replace + ________Btu/Hr
Total _________= Btu/
Hr
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_____ Btu/Hr (maximum the space can
support)
______
Example: 51,200 Btu/Hr (maximum the
73,000 Btu/Hr (actual amount of
The space in the above example is a confi ned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
Btu/Hr (actual amount of Btu/Hr used)
space can support)
Btu/Hr used)
40,000
33,000
73,000
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconfi ned space, remove door to adjoin-
ing room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, Page 7.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, Page 8.
C. Install a lower Btu/Hr heater, if lower Btu/Hr
size makes room unconfi ned.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is
an unconfi ned space. You will need no additional
fresh air ventilation.
WARNING: If the area in which
the heater may be operated does not
meet the required volume for indoor
combustion air, combustion and
ventilation air shall be provided by
one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/
NFPA 54, the International Fuel Gas
Code, or applicable local codes.
VENTILA TION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconfi ned space. When ventilating to an
adjoining unconfi ned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the fl oor on the
wall connecting the two spaces (see options 1 and 2, Figure 2). Y ou can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
12"
Ventilation
Grills Into
Adjoining
Room,
Option 1
Or
Remove
Door into
Adjoining
Room,
Option
3
Figure 2 - Ventilation Air from Inside
Ventilation Grills
Into Adjoining Room,
Option 2
12"
Building
126839-01D7
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Page 8
AIR FOR COMBUSTION AND VENTILATION
A
Continued
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the fl oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
INSTALLATION
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Outlet
Air
Outlet
ir
Inlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
Ventilated
Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
NOTICE: This appliance is intended for supplemental heating.
Use this appliance along with
your primary heating system.
Do not install this heater as your
primary heat source. If you have a
central heating system, you may
run system’s circulating blower
NOTICE: State or local codes may
only allow operation of this appliance
in a vented confi guration. Check your
state or local codes.
WARNING: If optional remote
control is used, make sure the selector switch is in the OFF position
before installing heater.
while using appliance. This will
help circulate the heat throughout
the house. In the event of a power
outage, you can use this appliance as your primary heat source.
WARNING: A qualifi ed ser-
vice person must install appliance. Follow all local codes.
WARNING: Before installing in
a solid fuel-burning fi replace, the
chimney fl ue and fi rebox must be
cleaned of soot, creosote, ashes and
loose paint by a qualifi ed chimney
cleaner. Creosote will ignite if highly
heated. A dirty chimney fl ue and fi re-
box may create and distribute soot
within the house. Inspect chimney
fl ue for damage. If damaged, repair
fl ue before operating heater.
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
WARNING: Any outside air ducts
and/or ash dumps in the fi replace
shall be permanently closed at time
of appliance installation.
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning fl u-
ids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
WARNING: Seal any fresh air
vents or ash clean-out doors located
on fl oor or wall of fi replace. If not,
drafting may cause pilot outage
or sooting. Use a heat-resistant
sealant. Do not seal chimney fl ue
damper.
or cause odors.
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126839-01D8
Page 9
INSTALLATION
Continued
W ARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see Page 11
• in a recreational vehicle
• where curtains, furniture,
clothing or other fl ammable
objects are less than 36"
from front and 42" from top
of heater; for side clearances
see Figure 4
• in high traffi c areas
• in windy or drafty areas
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benefi cial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and V entila-tion, Page 6.
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not correct, do not install log set. Call dealer where
you bought log set for proper type fi replace.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
WARNING: Maintain the minimum
clearances. If you can, provide greater
clearances from fl oor, ceiling and
adjoining wall.
Carefully follow these instructions. This will ensure
safe installation into a masonry, UL127-listed
manufactured fi replace or listed vent-free fi rebox.
Minimum Clearances For Side Combustible
Material, Side Wall and Ceiling
A. Clearances from the side of the fi replace
cabinet to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3-1/2" from the wall. This combustible material must be 4" from the side
of the fi replace cabinet (see Figure 4).
NOTE: When installing your gas logs into
a manufactured firebox, follow firebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the fi replace
opening to the ceiling should not be less
than 42".
NOTICE: Manual control appliances
may be used as a vented product. If
so, you must always run appliance with
chimney fl ue damper open. If running
appliance with damper open, noncombustible material above fi replace
opening is not needed. Go to Installing
Damper Clamp Accessory (Required
For Vented Applications), Page 11.
INST ALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
MINIMUM FIREPLACE CLEARANCE TO
COMBUSTIBLE MATERIALS
Side Wall 16", Ceiling 42", Front 36"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log
Size
18"17"13.5"24"20.5"
24"17"13.5"28"20.5"
* Measured at 13.5" depth.
126839-01D9
HeightDepth
Front
Width
Rear *
Width
SuperiorFireplaces.us.com
Maintain adequate clearances for accessibility for purposes
of servicing and proper operation.
Example
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Page 10
Minimum
Noncombustible
Material
Minimum NonCombustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
12"
8"
(A)
18"8"20"
14"
22"
17"
24"
20"
Log Set
24" Models
18" Model
2 ½"
6"
8"
10"
INSTALLATION
Continued
Minimum Noncombustible Material
Clearances
If Not Using Mantel
NOTE: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow the information on this page.
You must have noncombustible material(s)
above the fi replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2 inch thick. With sheet metal, you
must have noncombustible material behind
it. Noncombustible material must extend at
least 8" up (for all models). If noncombustible
material is less than 12", you must install the
fi replace hood accessory (for all models). See
Figure 5 for minimum clearances.
Noncombustible
Material Distance
(A)
Requirements for Safe
Installation
12" or moreNoncombustible material
okay.
Between 8" and
12"
Install fi replace hood
accessory (GA6050 - see
Accessories, Page 37).
Less than 8"
Noncombustible material
must be extended to at
least 8". See Between 8" and 12", above. If you
cannot extend material,
you must operate heater
with fl ue damper open.
If Using Mantel
You must have noncombustible material(s)
above the fi replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind it.
Noncombustible material must extend at least
8 inches up (for all models). If noncombustible
material is less than 12", you must install the
fi replace hood accessory (24" Models Only).
Even if noncombustible material is more than
12", you may need the hood accessory to
defl ect heat away from your mantel shelf.
See Figures 5-7, Pages 10-11 for minimum
clearances.
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney fl ue damper open. Go to Install-
ing Damper Clamp Accessory (Required For
Vented Applications), Page 11.
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances, you must also meet required
clearances between fi replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of fi replace opening, a
hood is not required (see Figure 6).
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
SuperiorFireplaces.us.com
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Minimum clearance requirements include any projections such
as shelves, window sills, mantels, etc. above the appliance.
126839-01D10
Page 11
INSTALLATION
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18" 20"
2½"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050)
Top of
Fireplace
Opening
Underside
of Mantel
Shelf
Mantel Shelf
14"
Min.
Combustible
Material
Noncombustible Material
Hearth
5"
Min.
Combustible
Material
Continued
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, Page 10,
are not met, you must have a hood. When
using a hood there are still certain minimum
mantel clearances required. Follow minimum
clearances shown in Figure 7 when using
hood.
FLOOR CLEARANCES
A. If installing appliance on the fl oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the fi replace, you must install ap-
pliance at least 5" above the top surface
of combustible fl ooring including tile and
carpet (see Figure 9).
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Figure 7 - Minimum Mantel Clearances
When Using Hood
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with the
fl ue damper open
• raise the mantel to an acceptable height
• remove the mantel
126839-01D11
SuperiorFireplaces.us.com
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
NOTE: When used as a vented heater,
appliance must be installed only in a solidfuel-burning fi replace with a working fl ue and
constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this vented gas log set in the Commonwealth of Massachusetts requires the
damper be permanently removed or welded
in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
1. The fi replace does not meet the clearance
to combustibles requirements for vent-free
operation.
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
Page 12
INSTALLATION
Continued
If reasons number 1 or 2 apply to you,
you must permanently open chimney fl ue
damper. You must install the damper clamp
accessory (to order, see Accessories, Page
37). This will ensure vented operation (see
Figure 10). The damper clamp will keep
damper open. Installation instructions are
included with clamp accessory.
Damper
Clamp
Damper
Damper
Clamp
WARNING: If installing in a
sunken fi replace, special care
is needed. You must raise the
fi replace fl oor to allow access to
heater control panel. This will ensure adequate air fl ow and guard
against sooting and controls
being damaged. Raise fi replace fl oor with noncombustible material. Make sure material is secure.
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
See chart for minimum permanent fl ue open-
ing you must provide. Attach damper clamp so
the minimum permanent fl ue opening will be
maintained at all times.
Area of Various Standard
DiameterArea
5"20 sq. in.
6"29 sq. in.
7"39 sq. in.
8"51 sq. in.
Chimney
Height
6' to 15'39 sq. in.
15' to 30'29 sq. in.
Manufactured Fireplace
Round Flues
Minimum Permanent
Flue Opening
Damper
INSTALLING HEATER BASE
ASSEMBLY
W ARNING: Y ou must secure
this heater to fi replace fl oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak or log
misplacement.
CAUTION: Do not pick up
heater base assembly by burners. This could damage heater.
Only handle base assembly by
grates.
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not
work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved fl exible gas hose and fi ttings (if
allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" drill bit (metal or
masonry as applicable)
• fl athead screwdriver
• pipe wrench
1. Connect approved fl exible gas hose to
gas control fi tting in heater (see Figure
11, Page 13).
IMPORTANT: Hold gas fi tting with wrench
when connecting fl exible gas hose.
2. Locate two masonry screws in hardware
package.
3. Place heater base in fi replace.
4. Place logs in their proper position on heater
base (see Installing Logs, Pages 16-21).
5. Center heater base and logs front-to-back
and side-to-side in fi replace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through one hole on
each side of the mounting bracket (see Figure 12, Page 13). If installing in a brickbottom fi replace, mark screw locations in
mortar joint of bricks.
SuperiorFireplaces.us.com
126839-01D12
Page 13
INSTALLATION
Continued
Flexible Gas
Hose (if allowed
by local codes)
Fitting
Figure 11 - Attaching Flexible Gas Hose
to Heater
8. Remove heater base from fi replace. If
installing optional control accessories,
do so at this time. Follow all directions
provided with accessory.
9. Drill holes at marked locations using 3/16"
drill bit.
10. Attach base assembly to fi replace fl oor
using two masonry screws (in hardware
package).
Masonry
Screw
Mounting
Bracket
Figure 12 - Attaching Base to Fireplace
Floor
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection
to the pressure regulator.
WARNING: A qualifi ed service
person must connect heater to
gas supply. Follow all local codes.
CAUTION: Never connect
propane/LP appliance directly
to the propane/LP supply. This
heater requires an external regulator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in
Figure 13. Pointing the vent down protects it
from freezing rain or sleet.
Propane/LP
Supply Tank
External
Regulator
Vent
Pointing
Down
Figure 13 - External Regulator With Vent
Pointing Down
126839-01D13
SuperiorFireplaces.us.com
Page 14
INSTALLATION
Continued
WARNING: Never connect
natural gas appliance to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Equipment Shutoff
Valve With 1/8"
NPT Tap*
Approved
Flexible
Gas Hose (if
allowed by
local codes)
Gas
Control
PROPANE/LP
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure)
NATURAL
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
3” Minimum
Cap Pipe T ee
Nipple Joint
Sediment Trap
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to appliances.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap
in supply line as shown in Figure 14. Locate
sediment trap where it is within reach for
cleaning. Install in piping system between
fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly .
Figure 14 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
CAUTION: A void damage to
gas control. Hold gas fi tting with
wrench when connecting it to
gas piping and/or fi ttings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open fl ame to check for a leak.
Apply a noncorrosive leak detection fl uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
SuperiorFireplaces.us.com
126839-01D14
Page 15
INSTALLATION
Continued
CAUTION: Make sure external regulator has been installed
between propane/LP supply
and heater. See guidelines under Connecting to Gas Supply,
Page 13.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5 kPa) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fl uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
fi ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see
Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment
shutoff valve for natural gas or propane/
LP supply to equipment shutoff valve for
propane/LP (see Figures 16 and 17). Apply noncorrosive leak detection fl uid to all
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see
Figure 17).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to gas control (see Figures 16 and
17). Apply noncorrosive leak detection
fl uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operation, Page 22).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, Page 23).
Equipment
Shutoff
Valve
Figure 15 - Equipment Shutoff Valve
Propane/LP
Supply Tank
Figure 16 - Checking Gas Joints
(Propane/LP Model Shown)
Gas Meter
Figure 17 - Checking Gas Joints (Natural
Equipment
Shutoff Valve
Gas Control
Valve Location
Equipment
Shutoff Valve
Gas Control Valve
Location
Gas Only)
Open
Closed
126839-01D15
SuperiorFireplaces.us.com
Page 16
INSTALLATION
Continued
INSTALLING LOGS
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specifi cally approved with
this heater may result in property
damage or personal injury.
CAUTION: After installation and periodically thereafter ,
check to ensure that no fl ame
comes in contact with any log.
With the heater set to HI, check
to see if fl ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
L VD18GO AND L VD24GO
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place rear log onto base. Holes in bottom
of log must seat over pins on base as
shown in Figure 18.
2. Place center log onto base. Holes in bottom of log must seat over pins on base
as shown in Figure 18.
Rear Log
Center Log
3. Place front log onto grate as shown in
Figure 19. Front log has cut outs for the
fi ngers of the grate to fi t into.
Front Log
Grate
Figure 19 - Installing Front Log
4. Place left crossover log as shown in Figure 20, Page 17. Match square peg on top
of center log with square hole on bottom
of left crossover log. Match pin on top of
front log with round hole on bottom of left
crossover log.
5. Place center crossover log as shown in
Figure 20, Page 17. Match square peg on
top of rear log with square hole on bottom
of center crossover log. Match pin on top
of center log with round hole on bottom
of center crossover log.
6. Place left front crossover log as shown in
Figure 20, Page 17. Log should rest on
the grate and fi t into recess area on the
center log.
Pin for
Hole in
Bottom
of Log
Burner
Figure 18 - Installing Rear and Middle Logs
SuperiorFireplaces.us.com
126839-01D16
Page 17
INSTALLATION
Continued
Center
Crossover
Log
Left
Crossover
Log
Square
Peg on
Middle
Log
Round
Peg on
Front Log
Figure 20 - Installing Left, Center and
Right Crossover Logs
Round Peg
on Center
Log
Right
Crossover
Log
Square Peg
on Rear Log
L VD18TB AND L VD24TB
1. Place rear log (#1) onto base. Holes in
bottom of log must seat over pins on base
as shown in Figure 21.
2. Place middle log (#2) onto base. Holes in
bottom of log must seat over pins on base
as shown in Figure 21.
Middle Log
Rear Log
Pin for
Hole in
Bottom
of Log
Front Log
Grate
Figure 22 - Installing Front Log
4. Place left top log (#4) as shown in Figure
23. Match square peg on top of rear log
(#1) with square hole on bottom of left top
log (#4). Match round peg on top of middle
log (#2) with round hole on bottom of left
top log (#4).
5. Place right top log (#5) as shown in Figure
23. Match square peg on top of rear log
(#1) with square hole on bottom of right
top log (#5). Match round peg on top of
front log (#3) with round hole on bottom
of right top log (#5).
Left Top
Log
Round
Peg on
Middle
Log
Right
Top
Log
Square Peg
on Rear Log
Burner
Round
Figure 21 - Installing Rear and Middle
Logs
3. Place front log (#3) onto grate as shown
in Figure 22.
126839-01D17
SuperiorFireplaces.us.com
Figure 23 - Installing Left and Right Logs
Peg on
Front Log
Page 18
INSTALLATION
Continued
L VD18CH AND L VD24CH
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place the rear log onto base. Notches in
the back of the log must seat over the
pins on base as shown in Figure 24.
Make sure the rear log is pushed back
as far as it will go.
Rear Log
Pin for Hole
in Bottom of
Log
Burner
Figure 24 - Installing Rear Log
2. Place the middle log on base. Holes in
bottom of log must seat over pins on
base as shown in Figure 25.
3. Place the front log onto grate as shown
in Figure 27.
Middle Log
Grate
Figure 26 - Installing Front Log
4. Place the top right log onto the rear,
middle and front logs as shown in Figure
27. The rear, middle and front logs has
notches for the top right log to set into.
Y ou may have to move the front log from
left to right to get it to line up with the
top right log.
Top Right Log
Pin for
Hole in
Bottom of
Log
Figure 25 - Installing Middle Log
Middle Log
Rear Log
Middle
Log
Front Log
Burner
Figure 27 - Installing Top Right Log
SuperiorFireplaces.us.com
Log
Notch
126839-01D18
Page 19
INSTALLATION
Continued
5. Place the top middle log onto the rear
& middle logs as shown in Figure 28.
Make sure to match up the shape on
the bottom of the top middle log with
the notches in the rear and middle logs.
Top Middle
Log
Rear Log
Middle
Log
Log
Notch
7. Final assembly is shown in Figure 30.
Figure 30 - Final assembly
Figure 28 - Installing Middle Log
6. Place the top left log onto the middle and
front logs as shown in Figure 29. Make
sure to match up the shape on the bottom of the top left log with the notches
in the middle and front logs.
Top Left Log
Log Notch
Front Log
Notch
Middle Log
Figure 29 - Installing Top Left Log
126839-01D19
SuperiorFireplaces.us.com
Page 20
INSTALLATION
Continued
LDV18CO AND LDV24CO
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with
1. Align the holes in the bottom of the rear
log (#1) over the rear locating pins, and
gently adjust down until it is fully seated
(see Figures 31 and 32).
Grate
Figure 31 - Locating Pins
this appliance.
Locating Pins for
Rear Log
Locating Pins for
Middle Log
2. Align the holes in the bottom of the middle
log (#2) over the middle locating pins, and
gently adjust down until it is fully seated
(see Figures 31 and 33).
Middle Log
2
Figure 33 - Install Middle Log
3. Align the notches in the front left log (#3)
against the three corresponding grates
as shown in Figure 34.
Rear
Log
1
Figure 32 - Install Rear Log
3
Front Left Log
Figure 34 - Install Front Left Log
4. Align the notch in the front right log (#4)
against the far right grate as shown in Figure 35.
4
Figure 35 - Install Front Right Log
SuperiorFireplaces.us.com
Front Right Log
126839-01D20
Page 21
INSTALLATION
Continued
5. Align the notches in the bottom of the left
top log (#5) with the notches in the top of
the rear log and middle log as shown in
Figure 36.
Left Top Log
5
Figure 36 - Install Left Top Log
6. Align the notch on the bottom of the right
top log (#6) with the notch on the top of
the rear log as shown in Figure 37.
Right Top Log
7. Align the top rear log so that it fi ts into the
notch on the top of the rear log (#7) as
shown in Figure 38.
Top Rear Log
7
Figure 38 - Install Right Top Log
6
Figure 37 - Install Right Top Log
126839-01D21
SuperiorFireplaces.us.com
Page 22
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
W ARNING: If you do not follow these instructions exactly,
a fi re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly .
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fi re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualifi ed service technician or gas supplier .
Force or attempted repair may result in
a fi re or explosion.
D. Do not use this room heater if any part
has been under water. Immediately
call a qualifi ed service technician to
inspect the room heater and to replace
any part of the control system and any
gas control which has been under
water.
LIGHTING
INSTRUCTIONS
WARNING:
• If fi replace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside fi replace
will cause glass to burst. Make
sure there are no obstructions
across opening of fi replace.
• You must operate this heater
with a fi replace screen in place.
Make sure fi replace screen is
closed before running heater .
NOTICE: During initial operation
of new heater , burning logs will
give off a paper-burning smell.
Orange fl ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
NOTE: Homeowners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full fl ames of the HI heat setting but will fi nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information in
the left column.
2. Make sure equipment shutoff valve is
fully open.
3. If equipped with a remote control, set
selector switch in the OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
SuperiorFireplaces.us.com
126839-01D22
Page 23
OPERATION
Continued
4. Press in and turn control knob clockwise
to the OFF position (see Figure 39).
5. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the safety information, Page 22. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise
Press in control knob for fi ve (5) seconds
(see Figure 39).
NOTE: You may be running this heater
for the fi rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release Igniter button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing Igniter button until
pilot lights.
NOTE: If pilot does not stay lit, contact a
qualifi ed service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. T o light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Flame Adjustment Knob
to the PILOT position.
Control
Knob
11. Set fl ame adjustment knob to any level
between HI and LO.
12. T o leave pilot lit and shut off burners only:
turn control knob clockwise
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF po si tion.
to the
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
WARNING:
control is used, m
If optional remote
ake sure the
selector switch is in the OFF position when you are away from home
for long periods of time. Heater
will come on automatically with
selector switch in the ON position.
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
If Using Optional Hand-Held Remote: Set
2.
selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Fig-
ure 15, Page 15).
MANUAL LIGHTING
PROCEDURE
Igniter
Button
Figure 39 - Control Knob and Igniter
Button Location (Shown as Supplied, No
Control Options)
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise
10. Wait one minute and switch selector
switch, if optional remote control is
used, to the ON position to light burners.
NOTE: AUTO is only functional when using
GWMT1 or GWMS2 optional accessories.
126839-01D23
to the ON position.
SuperiorFireplaces.us.com
1. Follow steps 1 through 6 under Lighting
Instructions, Pages 22-23.
2. Depress control knob and light pilot
with match.
3. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob. Now follow steps 9 through 1 1
under Lighting Instructions, Page 23.
Pilot
Burner
Figure 40 - Pilot
(Propane/LP)
Igniter
Electrode
Pilot Burner
Figure 41 - Pilot
(Natural)
Page 24
INSPECTING BURNERS
Check pilot fl ame pattern and burner fl ame
patterns often.
PILOT FLAME PATTERN
Figure 42 shows a correct pilot fl ame pattern.
Figure 43 shows an incorrect pilot fl ame pat-
tern. The incorrect pilot fl ame is not touching
the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools,
the heater will shut down.
If pilot fl ame pattern is incorrect, as shown
in Figure 43
• turn heater off (see To Turn Off Gas to Ap-
pliance, Page 23)
• see Troubleshooting, Page 26
NOTE: The pilot fl ame on natural gas units will
have a slight curve, but fl ame should be blue
and have no yellow or orange color.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes
in the fi tting at the burner entrance. These
holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if needed. Blocked air holes
will create soot.
Pilot Burner
Figure 42 - Correct Pilot Flame Pattern
(Your pilot may vary from pilot shown)
Pilot Burner
Figure 43 - Incorrect Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Thermocouple
Thermocouple
MAIN BURNER
Periodically inspect all burner fl ame holes with
the heater running. All slotted burner fl ame
holes should be open with yellow fl ame pres-
ent. All round burner fl ame holes should be
open with a small blue fl ame present. Some
burner fl ame holes may become blocked by
debris or rust, with no fl ame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner fl ame holes will create soot.
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways of
heater clean. Inspect these areas
of heater before each use. Have
heater inspected yearly by a qualifi ed service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair , bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER ORIFICE HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning fl ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualifi ed service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
SuperiorFireplaces.us.com
126839-01D24
Page 25
CLEANING AND MAINTENANCE
Continued
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on Orifi ce holder for dust and dirt
(see Figures 44 and 45).
3. Blow air through the ports/slots and holes
in the burner.
4. Check the Orifi ce holder located at the
end of the burner tube again. Remove
any large particles of dust, dirt, lint or pet
hair with a soft cloth or vacuum cleaner
nozzle.
5. Blow air into the primary air holes on the
Orifi ce holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot fl ame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about two inches from where the
pilot fl ame comes out of the pilot assembly (see Figure 45). With the unit off, lightly blow
air through the air inlet hole. You may blow
through a drinking straw if compressed air is
not available.
Burner
Tube
Orifi ce Holder
(May Be Brass
or Aluminum
Depending on
Model)
Ports/Slots
Burner Tube
Pilot Assembly
Pilot Air
Inlet Hole
Figure 45 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to
Installing Logs,Pages 16-21, to properly
replace logs.
• Replace log(s) if broken or chipped (dimesized or larger).
MAIN BURNER
Periodically inspect all burner fl ame holes with
the heater running. All slotted burner fl ame
holes should be open with yellow fl ame pres-
ent. All round burner fl ame holes should be
open with a small blue fl ame present. Some
burner fl ame holes may become blocked by
debris or rust, with no fl ame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner fl ame holes will create soot.
Primary Air Inlet Holes
(Shape of Holes May
Vary by Model)
Figure 44 - Orifi ce Holder On Outlet
Burner Tube
126839-01D25
SuperiorFireplaces.us.com
Page 26
TROUBLESHOOTING
W ARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When Igniter button is
pressed, there is no spark
at ODS/pilot
When Igniter button is
pressed, there is spark at
ODS/pilot but no ignition
POSSIBLE CAUSE
1. Igniter electrode not connected to Igniter cable
2. Igniter cable pinched or wet
3. Piezo Igniter nut is loose
4. Broken Igniter cable
5. Bad piezo Igniter
6. Igniter electrode positioned
wrong
7. Igniter electrode broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect Igniter cable
2. Free Igniter cable if pinched
by any metal or tubing.
Keep Igniter cable dry
3. Tighten nut holding piezo
Igniter to base panel of log
set. Nut is located behind
base panel
4. Replace Igniter cable
5. Replace piezo Igniter
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance,
Page 24) or replace ODS/
pilot assembly
7. Replace gas regulator
SuperiorFireplaces.us.com
126839-01D26
Page 27
OBSERVED PROBLEM
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but fl ame
goes out when control knob
is released
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot fl ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
Page 24) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or
both burners
Burner backfiring during
combustion
1. Inlet gas pressure is too low
2. Burner orifi ce(s) clogged
3. Thermopile leads disconnected or improperly connected (Remote-Ready
Models Only)
4. Burners will not come on in
remote position (RemoteReady Models Only)
1. Manifold pressure is too low
2. Burner orifi ce(s) clogged
1. Burner orifi ce is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance,
Page 24) or replace burner
orifi ce(s)
3. Reconnect leads (see Wir-
ing Diagram, Page 36)
4. Replace battery in transmitter and receiver
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance,
Page 24) or replace burner
orifi ce(s)
1. Clean burner (see Cleaning
and Maintenance, Page 24)
or replace burner orifi ce
2. Replace damaged burner
3. Replace gas regulator
126839-01D27
SuperiorFireplaces.us.com
Page 28
OBSERVED PROBLEM
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
REMEDY
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burners are lit
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifi ce(s)
1. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, Page 24)
2. Replace gas control
3. Problem will stop after a few
hours of operation
1. Turn control knob to LO
position and let warm up for
a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see Pages
9-11)
4. Clean burners (see Cleaning
and Maintenance, Page 24)
or replace burner orifi ce
White powder residue forming within burner box or on
adjacent walls or furniture
Moisture/condensation noticed on windows
Dark residue on logs inside
of their fireplace NOTE:
After removing all causes of
residue deposits, completely
clean fi replace and appliance
off residue before reusing
appliance
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Improper log placement
2. Drafts or other air currents
affecting fl ame pattern
3. Air holes at burner inlet
blocked
4. Burner fl ame holes
blocked
1. Metal expanding while
heating or contracting while
cooling
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
1. Refer to Air for Combustion and Ventilation requirements (Page 6)
1. Properly locate logs (see
Installing Logs, Pages 16-
21)
2. Eliminate source of drafts
around heater
Clean out air holes at burn-
3.
er inlet. Periodically repeat
as needed
4. Remove blockage or replace burner
1. This is normal with most
heaters. If noise is excessive, contact qualifi ed ser-
vice person
SuperiorFireplaces.us.com
126839-01D28
Page 29
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to ventilate room. Stop using odor
causing products while
heater is running
2. Refi ll supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Connections, Page 14)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance,
Page 24)
1. Locate and correct all leaks
(see Checking Gas Connections, Page 14)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connections, Page 14)
126839-01D29
SuperiorFireplaces.us.com
Page 30
PARTS
BURNER SYSTEMS VD1824NR AND VD1824PR
Cat. No.Model
F0060VD1824NR
F0062VD1824PR
15
WARNING: Failure to position the parts in accordance
with these diagrams or failure to use only parts specifi cally
approved with this heater may result in property damage or
personal injury.
9
10
8
4
7
18
2
17
14
3a
6
19
5
1
3b
13
11
12
16
1
1
2
SuperiorFireplaces.us.com
126839-01D30
Page 31
PARTS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 36 of this manual.
LOG SET MODELS: LVD18CO AND LVD24CO LOGS (CENTURY OAK™)
1
6
2
3
7
5
4
PART NUMBERS
KEY
NO.
1F2722CO-11F2723CO-04Bottom Back Log1
2F2724CO-10F2725CO-03Bottom Middle Log1
3F2726CO-08F2727CO-01Bottom Front Left Log1
4F2728CO-09F2729CO-02Bottom Front Right Log1
5F2730CO-12F2731CO-05Top Left Log1
6F2732CO-07F2733CO-07Top Right Log1
7F2734CO-06F2735CO-06Top Middle Log1
126839-01D35
ID #
LVD24CO
SuperiorFireplaces.us.com
ID #
DESCRIPTIONQTYLVD18CO
Page 36
SPECIFICATIONS
VD1824PR
• Rating: 25,000/36,000 Btu/hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8.0" w.c.
• Inlet Supply Pressure (inches of water):
Maximum - 14" w.c., Minimum - 11" w.c.
REPLACEMENT PARTS
See Pages 30-35 for a complete replacement
parts list. Use only parts supplied from the
manufacturer.
Normally , all parts should be ordered through
your IHP distributor or dealer. Parts will be
shipped at prevailing prices at time of order.
When ordering repair parts, always give the
following information:
VD1824NR
• Rating: 25,000/36,000 Btu/hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" w.c.
• Inlet Supply Pressure (inches of water):
Maximum - 10.5" w.c., Minimum - 5" w.c.
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any
questions concerning the installation or application of this appliance, please contact
your dealer.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specifi ed heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
WIRING DIAGRAM
TECHNICAL SERVICE
Y ou may have further questions about installation, operation, or troubleshooting. Please
contact your IHP dealer for any questions
or concerns. When contacting your dealer
please have your model and serial numbers
of your appliance ready. You can also visit
our web site at SuperiorFireplaces.us.com.
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation. Verify proper operation after
servicing.
Thermopile
SuperiorFireplaces.us.com
126839-01D36
Page 37
ACCESSORIES
Purchase these appliance accessories from your
local dealer. If they can not supply these accessories, contact IHP at SuperiorFireplaces.us.com for
referral information. You can also write to the
address listed on the back page of this manual.
Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance
and safety hazards.
FIREPLACE HOOD, BLACK
Cat. No. F1764, Model GA6050
For all models. Helps defl ect heat away from
mantel or wall above fi replace. Fits openings
28" to 48" wide.
LOG SCRAPS - FLOOR MEDIA KIT - 1
Cat. No. F0250, Model VTA-LS5-1
DECORATIVE ASH BED / CONTROL
COVER KIT (SIX PACK)
Cat. No. F1759, Model CDABKA-6
DECORATIVE ASH BED / CONTROL
COVER KIT
Cat. No. F0246, Model CDABKA
Damper
Clamp
Damper
LOG SCRAPS - FLOOR MEDIA KIT - 2
Cat. No. F0251, Model VTA-LS5-2
DAMPER CLAMP
(Required in vented applications)
Cat. No. F1760, Model GA6080
For all models. Per ma nent ly opens chim ney
fl ue damper for vent ed operation. This is
included with all models.
VOLCANIC STONE
Cat. No. 80L42, Model FDVS
For all models. Order when additional volca-
nic stone is desired.
126839-01D37
SuperiorFireplaces.us.com
FLOOR MEDIA KIT
Cat. No. F1762, Model FM100
For all models. Includes volcanic stone,
burner embers, and burner cinders
Page 38
ACCESSORIES
CONTINUED
F
TEMPSETONROOM
OFF
MODE
SET
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL KIT
Cat. No. F1078, Model TRC
For all models. Allows the fi replace to be
operated in a manually or thermostatically
controlled mode. You can turn the fi replace
on and off without ever leaving the comfort
of your easy chair.
WALL-MOUNT THERMOST A T SWITCH
Cat. No. F2040, Model GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the log heater will automatically cycle from
pilot to the heat setting selected. Includes
thermostat assembly, 25' of wire and two
mounting screws.
ON/OFF REMOTE AND RECEIVER WITH
WHITE WALL PLATE
Cat. No. F2236, Model RCKIT 4001
For all Remote-Ready Models. Allows the
fi replace to be turned on and off by using a
hand-held remote control.
MODE
PROG
SET
RECEIVER AND REMOTE CONTROL KIT
Cat. No. F1079, Model TSRC
For all Remote-Ready Models. Allows the
burner system to be operated in a manually
or thermostatically controlled mode. Remote
is programmable for your convenience and
has a large bright LCD Touch Screen for
easy use.
SuperiorFireplaces.us.com
WALL-MOUNT ON/OFF SWITCH
Cat. No. F0245, Model GWMS2
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
GAS APPLIANCE INSTALLA TION KIT
Cat. No. F0249, Model CIKA
126839-01D38
Page 39
Innovative Hearth Products
Superior
®
Brand Gas Log Set
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option,
repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the
IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components.
THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1769 East Lawrence Street; Russellville, AL 35654 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Innovative Hearth Products
1769 East Lawrence Street • Russellville, AL 35654
Page 40
SuperiorFireplaces.us.com
Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design,
materials, specifi cations, prices and also to discontinue colors, styles and
products. Consult your local distributor for fi replace code information.