Superior™ Unvented (Vent-Free) Gas
Compact Classic Hearth Fireplace
P/N 126872-01 Rev.A 02/2014Models
VCM3026ZMPVCM3026ZMN
P126872-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING: Improper installation, adjustment, alteration,
service, or maintenance can
cause injury or property damage.
Refer to this manual for correct
installation and operational
procedures. For assistance or
additional information consult
a qualified installer, service
agency, or the gas supplier.
WARNING: This is an un-
vented gas-red heater. It uses
air (oxygen) from the room in
which it is installed. Provisions
for adequate combustion and
ventilation air must be provided.
Refer to Air for Combustion and Ventilation section on page 6 of
this manual.
This appliance may be installed
in an aftermarket,* permanently
located, manufactured (mobile)
home, where not prohibited by
local codes.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product
contains and/or generates
chemicals known to the State
of California to cause cancer or
birth defects, or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this replace.
Improper use of this replace
can cause serious injury or death
from burns, fire, explosion,
electrical shock, and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness, or nausea. If
you have these signs, the replace may not
be working properly. Get fresh air at once!
Have replace serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol, and those at
high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
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126872-01A2
SAFETY
Continued
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
WARNING: Any change to
this replace or its controls can
be dangerous.
Carefully supervise young children when they are in the room
with replace. When using the
hand-held remote accessory
keep selector switch in the OFF
position to prevent children from
turning on burners with remote.
WARNING: Do not use a
blower insert, heat exchanger
insert, or other accessory not ap-
proved for use with this replace.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Fireplace front and screen become very hot when running
heater. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
You must operate this replace
with the replace screen in place.
Make sure replace screen is
closed before running replace.
Keep the appliance area clear
and free from combustible
materials, gasoline, and other
ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This replace shall not be installed in a
bathroom or bedroom.
5. Do not use this replace as a wood-burning replace. Use only the logs provided
with the replace.
6. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause sooting. Do not add lava rock around base.
Rock and debris could fall into the control
area of replace.
7. This replace is designed to be smokeless.
If logs ever appear to smoke, turn off replace and call a qualied service person.
126872-01A3
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Note: During initial operation, slight smoking
O
N
O
F
F
R
E
M
O
T
E
could occur due to log curing and replace
burning manufacturing residues.
8. To prevent the creation of soot, follow
the instructions in Cleaning and Maintenance, page 26.
9. Before using furniture polish, wax, carpet
cleaner, or similar products, turn replace
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
10. This replace needs fresh air ventilation to
run properly. This replace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the replace if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 6. If replace keeps shutting off, see
Troubleshooting, page 28.
11. Do not run replace
• where ammable liquids or vapors are
used or stored.
• under dusty conditions.
12. Do not use this replace to cook food or
burn paper or other objects.
PRODUCT
IDENTIFICATION
Fireplace
Cabinet
Left
Side
Selector
Switch
(Optional)
Figure 1 - Vent-Free Compact Classic
Control
Ignitor
Button
Knob
Remote Control
(Optional)
Hearth® Fireplace
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SAFETY
Continued
Screen
Right
Side
Logs
Front
13. Do not use replace if any part has been
under water. Immediately call a qualied
service technician to inspect the room
replace and to replace any part of the
control system and any gas control which
has been under water.
14. Turn off and unplug fireplace and let
cool before servicing. Only a qualied
service person should service and repair
replace.
15. Operating replace above elevations of
4,500 feet could cause pilot outage.
16. Do not operate fireplace if any log is
broken. Do not operate replace if a log
is chipped (dime-sized or larger).
17. To prevent performance problems, do not
use propane/LP fuel tank of less than 100
lbs. capacity.
18. Provide adequate clearances around air
openings.
19. The screen or any other part removed
for servicing must be replaced prior to
operating this heater.
OPTIONAL REMOTE
CONTROL ACCESSORIES
There are ve optional remote controls that
can be purchased separately:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote
• hand-held touch-screen thermostat remote
See Accessories, page 33.
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
126872-01A4
LOCAL CODES
Continued
State of Massachusetts: The installation
must be made by a licensed plumber or gas
tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
UNPACKING
1. Remove replace and hood from carton.
Log is wrapped and inside replace. Do
not remove at this time.
2. Remove all protective packaging applied
to replace for shipment.
3. Make sure your replace includes one
hardware packet.
ASSEMBLY
WARNING: Always have
branch support and screen in
place before operating replace.
This prevents excessive tem-
peratures on replace surfaces.
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this replace
may result in property damage
or personal injury.
ASSEMBLING FIREPLACE
Tools Required:
• Phillips screwdriver
• 5/16" hex wrench
• slotted screwdriver
• scissors
1. Remove two screws that hold replace
screen in place for shipping. These screws
are located near top of screen. Discard
screws. Lift replace screen up and pull out
to remove. Set screen aside until installation
has been completed.
PRODUCT FEATURES
SAFETY PILOT
This replace has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room replaces. The ODS/pilot shuts off the
replace if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This replace has a piezo ignitor. This system requires no matches, batteries, or other
sources to light replace.
4. Check replace for any shipping dam-
age. If heater is damaged call INNOVATIVE HEARTH PRODUCTS at 1-800655-2008 for replacement parts before
returning to dealer.
2. Cut two plastic straps to remove the log
from the rebox cavity.
3. An optional blower is available. See Ac-cessories, page 33. Install optional blower
now. Follow installation instructions provided with blower or (see page 14).
4. Locate four black phillips sheet metal
screws from the hardware packet.
5. Rotate hood as shown in Figure 3. Make
sure hood tabs point toward replace.
6. Insert hood tabs between bafe and louvers (see Figure 3, page 6).
Shoulder
Screw
Burner Support
With Log
Locator Tabs
Screen
Branch
Support
Figure 2 - Removing Screen
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ASSEMBLY
Continued
7. Gently rotate hood to upright position.
Make sure hood tabs are behind louvers
and hood is resting on rebox top (see
Figure 3,).
8. Align screw holes on hood with screw
holes on rebox top.
9. Insert screws as shown in Figure 3.
Tighten screws rmly.
Hood Tabs
Figure 3 - Assembling Hood
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation, and new construction methods help
reduce heat loss in homes. Home owners
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers, and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
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Louver
Hood
Sheet Metal
Screws
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
Hood Tab
Bafe
Firebox Top
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6 x 10
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
-11
kg per pa-sec-m2) or less
126872-01A6
AIR FOR COMBUSTION AND VENTILATION
Continued
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical, and gas lines,
and at other openings.
If your home meets all of these three criteria, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-Air Flow For Fireplace Location,
below.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space and an unconned space as a
space whose volume is not less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3 per kw)
of the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR FIREPLACE LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install replace plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 16 ft. (length) x 14 ft.
(width) x 8 ft. (ceiling height) = 1792 cu. ft.
(volume of space)
If additional ventilation to adjoining room
126872-01A7
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is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can
support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 1792 cu. ft. (volume of space) x 20
= 35,840 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vented gas heater ___________ Btu/Hr
Gas replace logs ___________ Btu/Hr
Other gas
appliances* + __________ Btu/Hr
Total = __________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
Gas water heater ___________ Btu/HrVent-free replace + __________ Btu/Hr
Total = __________ Btu/Hr
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______
support)
_______
us
Example: 35,840 Btu/Hr (maximum the
40,000 Btu/Hr (actual amount of
Btu/Hr (maximum the space can
Btu/Hr (actual amount of Btu/Hr
ed)
space can support)
Btu/Hr used)
30,000
10,000
40,000
The space in the example on the previous
page is a conned space because the actual
Btu/Hr used is more than the maximum Btu/Hr
the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space
of an adjoining room. If the extra space
provides an unconned space, remove
door to adjoining room or add ventilation
grills between rooms. See Ventilation Air
From Inside Building, page 8
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors.
AIR FOR COMBUSTION AND VENTILATION
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
12"
Ventilation
Grills
into
Adjoining
Room,
Option 1
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Continued
C. Install a lower Btu/Hr replace, if lower
Btu/Hr size makes room unconned.
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the
space is an unconned space. You will need
no additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas
Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 4). You can also remove door
into adjoining room (see option 3, Figure 4).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Figure 4 - Ventilation Air from Inside
Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Figure 5 - Ventilation Air from Outdoors
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126872-01A8
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install re-
place. Follow all local codes.
WARNING: Never install the
replace
• in a bathroom or bedroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 36" from
the front, top, or sides of the
replace
• as a replace insert
• in high trafc areas
• in windy or drafty areas
CAUTION: This fireplace
creates warm air currents.
These currents move heat to
wall surfaces next to replace.
Installing replace next to vinyl
or cloth wall coverings or oper-
ating replace where impurities
(such as, but not limited to, tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
IMPORTANT: Vent-free replaces add moisture to the air. Although this is benecial,
installing replace in rooms without enough
ventilation air may cause mildew to form from
too much moisture. See Air for Combustion
and Ventilation, page 6.
Note: Your replace is designed to be used in
zero clearance installations. Wall or framing material can be placed directly against any exterior
surface on the rear, sides, or top of your replace,
except where standoff spacers are integrally attached. If standoff spacers are attached to your
replace, these spacers can be placed directly
against wall or framing materials.
Note: When installing replace directly on
carpeting, tile or other combustible material,
other than wood ooring, the replace shall be
installed on a metal or wood panel extending
the full width and depth of the replace.
Use the dimensions shown for rough openings
to create the easiest installation (see Built-In
Fireplace Installation, page 10).
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not cor-
rect, do not install replace. Call dealer where
you bought replace for proper type replace.
WARNING: This appliance is
equipped for either natural gas or
propane/LP gas but not both. Gas
type is indicated on the rating plate.
Field conversion is not permitted.
INSTALLATION ITEMS
Before installing replace, make sure you
have the items listed below.
• external regulator (supplied by installer, for
propane/LP units only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection*
• ground joint union
• sediment trap
• tee joint
• pipe wrench
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
Note: If desired, purchase a three-sided trim
kit for built-in installations. See Accessories,
page 33.
126872-01A9
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INSTALLATION
Continued
FIREPLACE CLEARANCES
WARNING: Maintain the
minimum clearances shown
in Figure 6. If you can, provide
greater clearances from oor,
ceiling, and joining wall.
If your replace is to be used with an optional
mantel, the installation instructions included
with your mantel shows an approved method
of attaching the replace/mantel system to a
wall. IMPORTANT: Only use optional cabinet
or corner mantels specied in this manual.
Purchase the optional mantel from your dealer
(see Accessories, page 33).
If your replace is to be recessed into the wall,
see Built-In Fireplace Installation to secure
your replace into the wall.
CAUTION: If you install the
replace in a home garage
• replace pilot and burner must
be at least 18" above oor.
• locate replace where moving
vehicle will not hit it.
For convenience and efficiency, install
replace
• where there is easy access for operation,
inspection, and service
• in coldest part of room
An optional blower kit is available from your
dealer. See Accessories, page 33. If planning
to use blower, follow instructions provided with
blower for power source.
Example
Minimum Clearances For Side
Combustible Material, Side Wall, and
Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 6.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This com-
bustible material must be 4" from the side
of the replace opening (see Figure 6).
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 36".
C.
For mantel clearances, see Figure 10
on page 12.
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Top
36"6"0"
Left and
Right Sides
Bottom and
Rear
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this replace involves
installing replace into a framed-in enclosure.
This makes the front of replace ush with
wall. An optional trim kit accessory is available
(see Accessories, page 33). Trim will extend
past sides of replace approximately 1/2".
This will cover the rough edges of the wall
opening. If installing a built-in mantel above
the replace, you must follow the clearances
shown in Figure 10, page 12. Follow the
instructions below to install the replace in
this manner.
Actual Framing
Height26"26 7/8"
Front Width 26 3/4" 26 7/8"
Depth9 1/2"10 1/2"
Bottom3/4"3/4"
*Minimum 16" from Side Wall
Figure 6 - Minimum Clearance for
Combustible to Wall
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1. Frame in rough opening. Use dimensions
shown in Figure 7, page 11 for the rough
opening. If installing in a corner, use di-
*
mensions shown in Figure 8, page 11 for
the rough opening. The height is 26 7/8"
which is the same as the wall opening
above.
2. If installing GA3450TA blower accessory,
do so at this time. Follow instructions
included with blower accessory.
126872-01A10
26
7
/
8
"
26
7
/
8
"
3/4" Off
The Floo
r
Minimum
10
1
/
2
"
36
5
/
8
"
25
7
/
8
"
51
3
/
4
"
26
7
/
8
"
INSTALLATION
Wall Studs
Continued
Note: If not installing blower accessory,
you may wish to run electrical wiring to
your replace for future blower installation
(see Accessories, page 33). Use only approved three-wire electrical wiring.
Note: A qualied installer should make all
electrical connections.
WARNING: If pre-wiring, do
not connect wiring to any electrical source at this time.
Install replace electrical outlet
and connect wiring to outlet
before connecting to electrical
source. The replace electrical outlet is included with the
GA3450TA blower accessory.
Only use the replace electrical outlet supplied with the
GA3450TA blower accessory.
3. Install gas piping to replace location. This
installation includes an approved exible
gas line (if allowed by local codes) after
the equipment shutoff valve. The exible
gas line must be the last item installed on
the gas piping.
4. If you have not assembled rebox, follow
instructions beginning on page 5.
5. Carefully set replace in front of rough
opening with back of replace inside wall
opening.
6. Attach exible gas line to replace gas
regulator. See Connecting Fireplace to
Gas Supply, page 17.
7. Bend four nailing anges on outer casing
with pliers (see Figure 9).
8. Attach replace to wall studs using nails
or wood screws through holes in nailing
ange.
9. Check all gas connections for leaks. See
Checking Gas Connections, page 19.
10. If using optional trim kit, install the trim
after nal nishing and/or painting of wall.
See instructions included with trim acces-
sory for attaching trim.
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and
top edge of the rebox. Combustible materials
should never overlap the rebox front facing.
WARNING: Do not allow any
combustible or noncombustible
materials to overlap the rebox
front facing.
Figure 7 - Rough Opening for Installing
in Wall
Nails or
Wood
Screws
Figure 8 - Rough Opening for Installing
126872-01A11
in Corner
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Figure 9 - Attaching Fireplace to Wall Studs
Nailing
Flanges
13" 16"
19"
21"
2 1/2"
6"
8"
10"
Note:
A
ll vertical
measurements
are from top of
fireplace
opening to
bottom of
mantel shelf. All
measurements
are in inches.
Mantel Clearances for Built-In
Installation
If placing mantel above built-in replace, you
must meet minimum clearance between mantel shelf and top of replace opening.
INSTALLATION
Continued
WARNING: Do not allow
noncombustible materials to
cover any necessary openings
like louvered slots.
WARNING: Never modify or
cover the louvered slots on the
front of the rebox.
NOTICE: Surface temperatures
of adjacent walls and mantels become hot during operation. Walls
and mantels above the rebox
may become hot to the touch.
If installed properly, these temperatures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clearances shown in Figure 10, you
must do one of the following:
• raise the mantel to an accept-
able height
• remove the mantel
Mantel Shelf
Side of
Firebox
Figure 10 - Minimum Mantel Clearances
for Built-In Installation
OPTIONAL MANTEL INSTALLATION
Refer to instructions provided with the mantel
for assembly instructions. Refer to the follow-
ing instructions for system installation. Refer
to instructions on page 6 for hood assembly.
Blower accessory should be installed prior to
mantel if it is being used (see Installing Optional
Blower Accessory GA3450TA, page 14).
1. Assemble cabinet mantel as shown in
accessory instruction sheet.
2. If blower is installed, install a properly
grounded, 120 volt three-prong electrical
outlet at replace location if an outlet is not
there. If possible, locate outlet so cabinet
mantel will cover it when installed (see
Figure 11).
3. Place hearth base against wall at installation
location. Cut an access hole in hearth base
to run gas line to replace (see Figure 11).
Make sure to locate access hole so cabinet
mantel will cover it when installed.
Note: You can secure base to oor using
wood screws. Countersink screw heads
and putty over.
Hearth
Base
Pipe and Gas
Shutoff Valve
Electrical Outlet
Figure 11 - Placing Hearth Base Against Wall
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126872-01A12
INSTALLATION
Continued
4. Route exible gas line through access
hole in hearth base.
5. Center cabinet mantel on hearth base
(see Figure 12). Make sure mantel is
ush against wall and centered left to
right on base.
6. Use screws provided with mantel accessory to attach mantel assembly to base
(see mantel instruction sheet).
7. Attach exible gas line to replace gas
regulator. See Connecting to Gas Supply,
page 17.
8. Route electrical cord(s) through access
holes in either side of replace with bushing.
Plug electrical cord(s) into electrical outlet.
9. Check all gas connections for leaks. See
Checking Gas Connections, page 19.
10. Carefully insert replace into cabinet mantel
(see Figure 13). Be careful not to scratch or
damage hearth base or cabinet mantel.
11. Place metal trim on shoulder screws located on the side and top of the replace
(see Assembling Perimeter Trim). Firmly
snap trim over shoulder screws. Align
replace in mantel assembly so the trim
overlaps mantel evenly on all three sides.
12.
Lower bottom louver door. Use 3" wood
screws provided with mantel accessory
to attach replace to base (see mantel
instruction sheet).
Cabinet
Mantel
Cabinet
Mantel
Assembled
Trim
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Hearth Base
Figure 13 - Installing Fireplace into
Mantel Assembly
Assembling Perimeter Trim
1. Remove packaging from three remaining
pieces of trim.
2. Locate two adjusting plates with set screws,
and two shims in the hardware packet.
3. Align shim under adjusting plate as shown
in Figure 14.
4. Slide one end of adjusting plate/shim
in slot on mitered edge of top trim (see
Figure 14).
5. Slide other end of adjusting plate/shim
in slot on mitered edge of side trim (see
Figure 14).
6. While rmly holding edges of trim together,
tighten both set screws on the adjusting
plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other corner.
8. Set assembly aside for later installation.
Hearth
Base
Set Screws
Slot
Top Trim
Mitered Edge
Adjusting
Plate
Figure 12 - Installing Cabinet Mantel onto
Hearth Base
126872-01A13
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Shim
Slot
Figure 14 - Assembling Perimeter Trim
Side
Trim
INSTALLATION
Continued
INSTALLING OPTIONAL BLOWER
ACCESSORY GA3450TA
Removing Upper Louver Assembly and
Branch Support
To install the blower accessory, you must rst
remove the upper louver assembly.
1. Lift screen off replace and remove log
set if installed.
2. Remove 2 screws from each side of
branch support and pull branch support
out (see Figure 15).
3. Remove 4 screws from upper louver
assembly (see Figure 15). Save these
screws.
4. Pull upper louver assembly straight out
from the cabinet. Be careful not to scratch
the paint. Set louver assembly and screws
aside.
5. Open lower louver door by swinging door
down (see Figure 15).
Blower Bracket
Mounting Holes
Branch
Support
Figure 15 - Removing Top Louver and
Branch Support
Installing Blower Accessory
CAUTION: Label all wires
prior to disconnection when
servicing controls. Wiring errors
can cause improper and dangerous operation.
CAUTION: Verify proper operation after servicing.
Note: If you are using a mantel with your replace, use the following instructions. If your
replace is built-in, see For Built-In Installa-
tion, page 16.
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1. Install snap bushings found in hardware
kit into both holes in rear of valve cover
shield.
2. Make sure the wire harness is firmly
connected to the terminals on the blower
bracket assembly.
3. Note the wire locations on back of AUTO/
OFF/ON switch. The terminals on back of
switch are numbered 1, 2, and 3. Carefully remove red wire from terminal 3 and
blue wire from terminal 1. Black wire can
remain on middle terminal 2 (see Figure
16, page 15).
4. Carefully disconnect green and white
wires at their insulated connectors (see
Figure 17, page 15).
5. In top of the replace cabinet, locate the
four mounting holes on the outer casing.
Align these four holes with those on the
blower bracket assembly. Attach blower
bracket assembly to the outer casing with
4 #10 screws provided (see Figure 16,
page 15).
6. Route the wire harness through the hole in
left side of bafe. Pull wire harness through
lower opening on the side of the valve
cover shield (see Figure 16, page 15).
7. Insert the 4 wire harnesses into one of the
round holes in the rear of the valve cover
shield and through the rectangular hole in
the front of shield (see Figure 16, page 15).
8. Reconnect red wire to switch position 3.
Reconnect blue wire to switch position 1.
Reconnect green and white wires.
9. Install the switch plate on the valve cover
shield with 2 #10 screws provided (see
Figure 18, page 15). Route power cord out
of the cabinet by inserting it through the
bushing on the outer casing (see Figure
16, page 15). Plug fan kit into 120-Volt
grounded power supply and test operation.
Note: When switch is in the AUTO posi-
tion, the fan will start after the replace
has run for a few moments. The fan will
continue to run for several moments after
the replace has been turned off. When
switch is in the ON position, the fan will
run until turned to OFF. Reinstall upper
louver assembly (see Figure 15) and
branch support. Close lower louver door.
126872-01A14
Red
Red
Fan Switch
(Auto/Off/On)
Blue
Blue
Thermostat
Switch
(N.O.)
Green
White
Green
White
On
110/115
V.A.C.
Blower
Motor
Black
Off
1
2
3
Auto
Blower Bracket
Assembly
INSTALLATION
Continued
Wire
Harness
Wiring Routing
Switch
Plate
Screw
Switch
3
2
1
Blue
Red
Black
Wire Harness
Figure 16 - Installing Blower Bracket Assembly
Power Cord
Valve Cover Shield
Lower Louver Door
Blower
Mounting
Holes
Snap
Bushing
Figure 17 - Wiring Diagram For Blower Accessory Standard Installation
126872-01A15
Figure 18 - Installing Switch Plate to Valve Cover Shield
Switch
Plate
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Valve Cover Shield
Screw
INSTALLATION
Red
Red
Fan Switch
(Auto/Off/On)
Blue
Blue
Thermostat
Switch
(N.O.)
Green
White
Green
White
On
110/115
V.A.C.
Blower
Motor
Black
Off
1
2
3
Auto
Lower Louver Door
Blower
Continued
For Built-In Installation
WARNING: A licensed electrician must connect the wiring
harness to electrical supply
following all local codes. Electrician must provide a clamp on the
box cover to secure the wiring.
Wiring should be routed through
the bushing in the hole on the
outer casing of replace.
1. Install a snap bushing found in hardware
kit into one of the holes on rear of valve
cover shield. The other hole is for a strain
relief clamp (not supplied) to secure incoming electrical supply.
2. Follow steps 2 through 6 in Installing
Blower Accessory, page 14.
3. A licensed electrician must follow the wiring diagram to connect incoming electri-
cal supply to fan kit wiring harness (see
Figure 19).
4. Plug power cord to the outlet receptacle
(not provided) as shown in Figure 20.
Wind the extra power cord and tie with
plastic wire strap (see Figure 20). Set the
power cord bundle between the burner
bracket and outer casing, away from the
burner.
5. Test to make sure the blower is working
properly.
6. Reinstall upper louver assembly (see Fig-
ure 15, page 14) and close lower louver.
Figure 19 - Wiring Diagram For Blower Accessory Built-In Installation
Extension Cord
Use extension cord if needed. The cord must
have a three-prong, grounding plug and a
three-hole receptacle. Make sure cord is in
good shape. It must be heavy enough to carry
the current needed. An undersized cord will
cause a drop in line voltage. This will result in
loss of power and overheating. Use a No. 16
AWG cord for lengths less than 50 feet.
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Bracket
Assembly
Screw
Switch
Switch
Plate
Red
Black
Wire Harness
Plastic Wire Strap
Wire
Harness
Power Cord
Blue
Outlet
Receptacle
(not included)
Figure 20 - Installing Blower Bracket
Assembly
Clamp
Connector
(not
included)
126872-01A16
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 45° male are tting
5/8"-18 UNF (Unied National
Fine Thread) inlet connection
and the exible gas line provided.
WARNING: A qualified
service person must connect
replace to gas supply. Follow
all local codes.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
IMPORTANT: For natural gas, check gas line
pressure before connecting replace to gas
line. Gas line pressure must be no greater
than 14" of water. If gas line pressure is higher,
heater regulator damage could occur.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
replace requires an external
regulator (not supplied). Install
the external regulator between
the replace and propane/LP
supply.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, fireplace
regulator damage could occur. Install exter-
nal regulator with the vent pointing down as
shown in Figure 21. Pointing the vent down
protects it from freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" or greater diameter to allow
proper gas volume to replace.
If pipe is too small, undue loss
of volume will occur.
Installation must include an equipment shutoff
valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook
up. NPT tap must be upstream from heater
(see Figure 22, page 18).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged replace valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Propane/LP
Supply Tank
External
Regulator
with Vent
Pointing
Down
Figure 21 - External Regulator With Vent
126872-01A17
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Pointing Down
INSTALLATION
Continued
We recommend that you install a sediment
trap in supply line as shown in Figure 22. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel
supply and heater. Locate sediment trap where
trapped matter is not likely to freeze. A sediment
trap traps moisture and contaminants. This
keeps them from going into replace controls.
If sediment trap is not installed or is installed
wrong, replace may not run properly.
Equipment Shutoff Valve
With 1/8" NPT Tap*
Propane/LP
From External
Approved
Flexible Gas
Line
3" Minimum
Pipe Nipple Cap Tee Joint
Sediment Trap
Figure 22 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• Phillips screwdriver
•
sealant (resistant to propane/LP gas, not
provided)
1. Remove screws that attach branch support to replace (see Figure 23). Carefully
lift up branch support and remove from
replace (see Figure 23).
NOTICE: Most building codes
do not permit concealed gas
connections. A exible gas line
is provided to allow accessibility
from the replace (see Figure 23).
The exible gas supply line con-
nection to the equipment shutoff
valve should be accessible.
Regulator (11"
W.C.** to 14" W.C.
Pressure)
NATURAL
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
2.
Route exible gas line, included, from
fireplace control to equipment shutoff
valve through side or rear access holes
in outer casing.
3. Apply pipe joint sealant lightly to male
threads of gas connector attached to
exible gas line/equipment shutoff valve
(see Figure 24).
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting
it to gas piping and/or ttings.
4. Check all gas connections for leaks. See
Checking Gas Connections, page 19.
5. Replace branch support back into replace.
Feed exible gas line into replace base area
while replacing branch support. Make sure
the entire exible gas line is in replace base
area. Reattach branch support to replace
with screws removed in step 1.
Flexible
Gas Line
Figure 23 - Removing Branch Support
To Control
Valve
Flexible Gas Line
from Fireplace Gas
Regulator Provided
With Fireplace
Figure 24 - Attaching Flexible Gas Line
From Fireplace
Equipment
Shutoff Valve
to Equipment Shutoff Valve
Branch Support
PROPANE/LP
To External
Regulator
NATURAL
To Gas Supply
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126872-01A18
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. Bubbles forming show
a leak. Correct all leaks at once.
CAUTION: Make sure external regulator has been installed
between propane/LP supply and
replace. See guidelines under
Connecting to Gas Supply,
page 17.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5 kPA) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see
Figure 25).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 26 or
27). Apply noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 25 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Propane/LP
Supply Tank
Figure 26 - Checking Gas Joints
(Propane/LP Only)
Equipment
Shutoff Valve
Gas Meter
Figure 27 - Checking Gas Joints for
Natural Gas (Shown with Optional Mantel)
Open
Closed
Gas Control Valve
Gas Control Valve
126872-01A19
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INSTALLATION
AUTO
OFF
ON
Continued
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1.
Open equipment shutoff valve (see Figure
25, page 19).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures
26 or 27, page 19). Apply noncorrosive
leak detection uid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 22).
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to Appliance, page 23).
OPTIONAL WIRELESS HAND-HELD
REMOTE CONTROL ACCESSORIES
(MRC AND TRC)
Installing Receiver
1. Remove screws.
2. Disconnect switch wires from control valve.
3. Remove switch plate (see Figure 28).
Discard switch plate after removing. Save
the screws.
4. Place remote receiver unit onto replace
base.
5. Connect the wire harness from the receiver to the TH and TH/TP terminals on
the valve.
6. For further information see installation
instructions provided with remote control
kit.
Switch
Screw
Black
Wire
Figure 28 - Switch Plate and Wiring
Harness
Plate
Red Wire
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OPTIONAL WALL MOUNTED
THERMOSTAT - GWMT1
WARNING: Read and follow installation instructions.
Installation should be done by
a qualied installer familiar with
low-voltage wiring procedures.
WARNING: Do not connect
this thermostat to any electrical
source! Electrical shock and/or
re hazard will occur.
1. Connect one terminal of 25 ft. wire to bottom contact of switch (see Figure 29).
2. Connect remaining wire terminal to “TH”
terminal on control valve. Make sure that
wire terminals are in the positions on your
unit as pictured in Figure 29. If wires are
not “crossed” thermostat will not work.
Switch on Gas
Fireplace
One Terminal
of 25 ft. Wire
Figure 29 - Connecting Wire Terminals
3. Route 25 ft. wire to a convenient location
to mount your thermostat (no outside
wall). IMPORTANT: Wire may be short-
ened but must not be lengthened.
Thermostat should be mounted 54" above
the oor in a location where there is good
air circulation. Avoid heat sources such as
lamps, direct sunlight, replace, or heat
and air conditioning ducts.
4. Gently remove thermostat cover from
base. Grasp sides of cover rmly and pull
to separate from base.
5.
Feed electrical wires through rectangular
slots on each side of base (see Figure 30).
Control
Valve
To Wall Thermostat
or Switch
126872-01A20
W
R
INSTALLATION
Continued
WARNING: Do not connect the thermostat to a power
source. Electrical shock and/or
a re hazard will occur.
6. Connect one bare wire end to each terminal
(“W” and “R”) of the thermostat base (see
Figure 31).
7. Install base onto wall with provided
screws.
Feed wires through rectangular slots
Figure 30 - Back View of Thermostat
Base
OPTIONAL WALL SWITCH - GWMS2
WARNING: Read and follow installation instructions.
Installation should be done by
a qualied installer familiar with
low-voltage wiring procedures.
WARNING: Do not connect
this switch to any electrical
source! Electrical shock and/or
re hazard will occur.
1. Connect one terminal of 25 ft. wire to
bottom contact of switch (see Figure 29,
page 20).
2. Connect remaining wire terminal to “TH”
terminal on control valve. Make sure that
wire terminals are in the positions on your
unit as pictured in Figure 29, page 20. If
wires are not “crossed” thermostat will not
work.
3. Route 25 ft. wire to a convenient location to
mount your wall switch (no outside walls).
Terminal “W”
WARNING: Do not connect
the switch to a power source.
Electrical shock and/or re hazard will occur.
IMPORTANT: Wire may be shortened but
Terminal “R”
Figure 31 - Thermostat Base Terminals
8. Move temperature adjustment back
and forth to insure bimetal is free from
restrictions.
9. Replace cover onto base. (Upon installa-
tion, thermostat must be allowed to stabilize at room temperature for a minimum
of 30 minutes for proper operation).
10. Set switch on replace to Auto position.
11. Set temperature adjustment to desired
setting. This thermostat has been electronically calibrated at the factory. No
adjustment or leveling is necessary.
126872-01A21
“W” and “R”
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must not be lengthened.
4. Connect one bare wire end to each of the
terminals of provided wall switch.
5. Install wall switch and cover in wall.
INSTALLATION
Continued
INSTALLING LOG SET AND SCREEN
1. Remove log packaging material and
discard packaging. Gently place log
on burner support (see Figure 32). Log
should t at against top of burner support
and log locator tabs t into slots under log.
Do not allow log to contact ame. If ame
contacts log, soot will be created.
2. Reattach screen by placing notches in
screen frame over shoulder screws and
pushing down.
Shoulder
Screw
Log
Screen
Burner Support
with Log
Locator Tabs
Figure 32 - Installing Log and Screen
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
OPERATION
Continued
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-
ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualied service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this replace with the replace
screen in place. Make sure re-
place screen is installed before
running replace.
NOTICE: During initial operation
of new replace, burning logs will
give off a paper-burning smell.
Open window to vent smell. This
will only last a few hours.
1. STOP! Read the safety information in
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set switch in the OFF position.
WARNING: Burner will come
on automatically within one
minute when the selector switch
is in the ON position after the
pilot is lit.
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126872-01A22
O
F
F
P
I
L
O
T
L
O
I
H
AUTO
OFF
ON
O
N
OPERATION
Continued
4. Press in and turn control knob clockwise
5. Wait ve (5) minutes to clear out any gas.
6. Press in and turn control knob counter-
Note: You may be running this replace
7. With control knob pressed in, press and
Selector Switch in
OFF Position
to the OFF position (see Figure 33).
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 33).
for the rst time after hooking up to gas
supply. If so, the control knob may need to
be pressed in for 30 seconds or less. This
will allow air to bleed from the gas system.
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Control Knob
12. To shut off burners only and keep pilot
lit, you can turn control knob clockwise
to PILOT position, use remote
control manual OFF button, or set selector
switch in OFF position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Pilot
Burner
Figure 34 - Propane/LP Gas Pilot
Pilot Burner
Ignitor
Electrode
Ignitor
Electrode
Ignitor Button
Flame Adjustment Knob
Figure 35 - Natural Gas Pilot
Figure 33 - Control Knob and Ignitor
Button Location (Shown as Supplied - No
Control Options)
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 24.
8. Keep control knob pressed in for 30 sec-
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Fireplace will come on automatically with selector switch in the
ON position.
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8, page 23.
9. Slightly push in and turn control knob coun-
terclockwise to the ON position.
10. Wait one minute and switch selector
switch to the ON position to light burner.
Shutting Off Fireplace
1. Turn control knob clockwise to the
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
TO TURN OFF GAS
TO APPLIANCE
OFF position.
Set selector switch in the OFF position to
prevent draining battery.
11. Set ame adjustment knob to any level
between HI and LO.
126872-01A23
www.SuperiorFireplaces.US.com
OPERATION
O
F
F
P
I
L
O
T
L
O
I
H
REMOTE
OFF
ON
O
N
Continued
3. To shut off burners only and keep pilot
lit, you can turn control knob clockwise
to PILOT position, use remote
control manual OFF button, or set selector
switch in OFF position.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the
pilot lit by doing one of the following:
1. Turn control knob clockwise to the
PILOT position.
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 22.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30
seconds after lighting pilot. After 30 sec-
onds, release control knob. Now follow
steps 9 through 11, Lighting Instructions,
page 22.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must
be purchased separately (see Accessories,
page 33). Follow instructions included with
the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting Instructions on page 22.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 36).
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn the burner on
and off with the hand-held remote control unit.
IMPORTANT: Do not leave selector switch in
REMOTE or ON position when pilot is not lit.
This will drain the battery.
Selector Switch in REMOTE Position
(Optional Hand-Held Remote Control)
Flame
Control Knob
Adjustment Knob
Figure 36 - Setting the Selector Switch,
Control Knob, and Flame Adjustment
Knob for Hand-Held Remote Operation
GWMT1 WALL MOUNTED
THERMOSTAT (OPTIONAL)
Make sure heater switch is on AUTO and set
temperature adjustment on wall thermostat
to desired setting. Thermostat has been
electronically calibrated at the factory and
requires no adjustment or leveling.
Upon installation, thermostat must be allowed
to stabilize at room temperature for a minimum
of 30 minutes for proper operation. See installation instructions on page 20 of this manual.
GWMS2 WALL MOUNTED
SWITCH (OPTIONAL)
Make sure heater switch is on AUTO. This wall
switch works just like the conventional light
switch. Flip switch up for on and down for off.
Note: Make sure that this switch is not in a
position to be mistaken for a light switch. This
may result in replace being inadvertently
turned on without proper precautions being
taken. See installation instructions on page
21 of this manual.
OPERATING
BLOWER (OPTIONAL)
This blower has three settings: ON, OFF, and
AUTO. In ON position, blower will operate
constantly. In OFF position, blower will not
operate. In AUTO position, blower will start
when thermostat senses a sufcient increase
in rebox temperature.
Note: Your replace and thermostat blower
will not turn on and off at the same time.
Fireplace may run for several minutes before
blower turns on. After heater modulates to
pilot position, blower will continue to run. The
blower will shut off after rebox temperature
decreases.
www.SuperiorFireplaces.US.com
126872-01A24
OPERATION
Continued
Note: It is safe to operate replace with blower
turned off. However, blower helps distribute
heated air from replace.
AUTO/OFF/ON
Switch
Figure 37 - AUTO/OFF/ON Blower Switch
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 38 shows a correct pilot ame pattern.
Figure 39 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools,
the replace will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 39
• turn replace off (see To Turn Off Gas to
Appliance, page 23)
• see Troubleshooting, page 28.
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
INSPECTING BURNERS
Continued
BURNER FLAME PATTERN
Figure 40 shows a correct burner ame pattern. Figure 41 shows an incorrect burner
ame pattern. The incorrect burner ame
pattern shows sporadic, irregular ame tipping. The ame should not be dark or have
an orange/reddish tinge.
Note: When using the replace the rst time,
the ame will be orange for approximately one
hour until the log cures.
If burner ame pattern is incorrect, as shown
in Figure 41
• turn replace off (see To Turn Off Gas to
Appliance, page 23).
• see Troubleshooting, page 28.
Bright yellow burner ame;
ame will be blue next to burner
26,000 Btu/Hr Units
10,000 Btu/Hr Units
Figure 40 - Correct Burner Flame Pattern
Pilot Burner
Thermocouple
26,000 Btu/Hr Units
Figure 38 - Correct Pilot Flame Pattern
Pilot Burner
Figure 39 - Incorrect Pilot Flame Pattern
126872-01A25
(Propane/LP Shown)
Thermocouple
(Propane/LP Shown)
www.SuperiorFireplaces.US.com
10,000 Btu/Hr Units
Figure 41 - Incorrect Burner Flame
Dark orange burner ame
Pattern
CLEANING AND MAINTENANCE
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner, and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
pet hair, bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have replace inspected yearly
by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store, or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could dam-
age the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt
(see Figure 42).
3. Blow air through ports/slots and holes in
burner.
4. Check injector holder located at end of
burner tube again. Remove any large
particles of dust, dirt, lint, or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into primary air holes on injector
holder.
6. In case any large clumps of dust have now
been pushed into burner repeat steps 3
and 4.
Clean pilot assembly also. A yellow tip on pilot
ame indicates dust and dirt in pilot assembly.
There is a small pilot air inlet hole about 2" from
where pilot ame comes out of pilot assembly
(see Figures 43 or 44 depending on model).
With unit off, lightly blow air through air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
Injector
Holder
Ports/Slots
Burner Tube
Primary Air
Inlet Holes
Figure 42 - Injector Holder On Outlet
Burner Tube
Pilot Air Inlet Hole
Pilot Assembly
Figure 43 - Pilot Inlet Air Hole
(Propane/LP Gas)
Pilot Air
Inlet Hole
Pilot Assembly
Figure 44 - Pilot Inlet Air Hole
(Natural Gas)
www.SuperiorFireplaces.US.com
126872-01A26
CLEANING AND MAINTENANCE
Switch
Black
Auto
Off
On
Red
Red
White
Thermopile
Gas Control
TPTHTH
TPTH
TP
Continued
LOG SET
• If you remove one-piece log set for clean-
ing, refer to Installing Log Set and Screen,
page 22, for placement instructions.
• Replace log set if broken or chipped (dime-
sized or larger).
WIRING DIAGRAM
CABINET
Air Passageways
Use a vacuum cleaner or pressurized air to
clean.
Exterior
Use a soft cloth dampened with a mild
soap and water mixture. Wipe cabinet to
remove dust.
126872-01A27
www.SuperiorFireplaces.US.com
TROUBLESHOOTING
WARNING: Turn off and unplug replace and let cool before
servicing. Only a qualied service person should service and repair
replace.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode posi-
tioned wrong
6. Ignitor electrode broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down control knob. Repeat igniting
operation until air is removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
26) or replace ODS/pilot
assembly
7. Replace gas regulator
www.SuperiorFireplaces.US.com
126872-01A28
TROUBLESHOOTING
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed
in long enough
3. Safety interlock system
has been triggered
4. Equipment shutoff valve
not fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 26) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during
combustion
126872-01A29
1. Inlet gas pressure is too
low
2. Burner orice is clogged
3. Thermopile leads disconnected or improperly connected
4. Burners will not come on
in remote position
1. Manifold pressure is too
low
2. Burner orice is clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
4. Inlet gas pressure is too
low
www.SuperiorFireplaces.US.com
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 26)
or replace burner orice
3. Reconnect leads (see Wiring Diagram, page 27)
4. Replace battery in handheld remote and receiver
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 26)
or replace burner orice
1. Clean burner (see Cleaning
and Maintenance, page 26)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
4. Contact local natural or
propane/LP gas company
TROUBLESHOOTING
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
Continued
POSSIBLE CAUSE
1. Residues from manufacturing processes and log
curing
2. Not enough air
3. Gas regulator defective
REMEDY
1. Problem will stop after a few
hours of operation
2. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, page 26)
3. Replace gas regulator
Fireplace produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adjacent walls or furniture
Moisture/condensation noticed
on windows
1. Turning control knob to
HI position when burner
is cold
2. Air in gas line
3. Air passageways on replace blocked
4. Dirty or partially clogged
burner orice
1. When heated, vapors from
furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Not enough combustion/
ventilation air
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural gas company
3. Observe minimum installation clearances (see
page 10)
4. Clean burner (see Cleaning
and Maintenance, page 26)
or replace burner orice
1. Turn fireplace off when
using furniture polish, wax,
carpet cleaners, or similar
products
1. Refer to Air for Combustion and Ventilation requirements (page 6)
www.SuperiorFireplaces.US.com
126872-01A30
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Remote does not function
POSSIBLE CAUSE
1. Battery is not installed.
Battery power is low
REMEDY
1. Replace batteries in receiver
and remote control
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
126872-01A31
1. Metal expanding while
heating or contracting
while cooling
1. Fireplace burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
www.SuperiorFireplaces.US.com
1. This is normal with most
replaces. If noise is excessive, contact qualied
service person
1. Open window to ventilate room. Stop using odor
causing products while
replace is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks
(see Checking Gas Con-nections, page 19)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance, page 26)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 19)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-nections, page 19)
SPECIFICATIONS
VCM3026ZMP
• Rating: 14,000/26,000 Btu/Hr
• Gas Type: Propane/LP Gas Only
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum: 14" W.C., Minimum*: 11" W.C.
• Dimensions (H x W x D): Fireplace (including
hood and screws) - 25 7/8" x 26 13/16" x 9 3/8"
Carton - 32 5/8" x 27 13/16" x 11 5/8"
•
Weight: Fireplace - 44.5 lbs.
Shipping - 48 lbs.
* For purpose of input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s ), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.
VCM3026ZMN
• Rating: 14,000/26,000 Btu/Hr
• Gas Type: Natural Gas Only
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum: 10.5" W.C., Minimum*: 5" W.C.
• Dimensions (H x W x D): Fireplace (including
hood and screws) - 25 7/8" x 26 13/16" x 9 3/8"
Carton - 32 5/8" x 27 13/16" x 11 5/8"
•
Weight: Fireplace - 44.5 lbs.
Shipping - 48 lbs.
* For purpose of input adjustment
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP
gas supplier.
www.SuperiorFireplaces.US.com
TECHNICAL SERVICES
You may have further questions about installation, operation, or troubleshooting. If so, contact
INNOVATIVE HEARTH PRODUCTS at 1-800655-2008. When calling please have your model
and serial numbers of your heater ready.
You can also visit our web site atwww.IHP.US.com.
126872-01A32
ACCESSORIES
F
TEMPSETONROOM
OFF
MODE
SET
Purchase these accessories from your local dealer. If they can not supply these accessories
call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for information. You can also write
to the address listed on the back page of this manual.
PERIMETER TRIM KIT
GAB6094 - Black
GAP6094 - Platinum
Optional three-sided perimeter trim kit for re-
cessed installations (when unit is on the oor)
or mantel. Provides a nished appearance by
covering rough edges of wall/mantel opening.
EXTRUDED LOUVER KIT
GAP9092 - Platinum
Optional extruded louver. Kit contains 2
louvers.
WALL-MOUNT THERMOSTAT
SWITCH - GWMT1
The desired comfort setting can be selected
on the wall thermostat and the replace will
automatically cycle from pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2
Allows the replace to be turned on and off
with a wall switch.
RECEIVER AND HAND-HELD
TOUCH-SCREEN THERMOSTAT
REMOTE CONTROL KIT - TRSC
For all models. Allows gas log heater to be
operated in a manually, thermostatically, or
THERMOSTAT-CONTROLLED
programmed controlled mode.
BLOWER KIT - GA3450TA
Provides better heat distribution. Makes replace more efcient. Automatically turns off
and on as needed.
CORNER MANTEL WITH FULL
HEARTH BASE
C26TU - Unnished, Traditional Design
C26TO - Oak Finished, Traditional Design
C26GO - Oak Finished, Georgian Design
Space-saving mantel and hearth base corner
design features clean, classic lines. Available in
a stained oak, nish or an unnished hardwood,
ready to stain or paint. Complete assembly instructions included. Three-sided perimeter trim
kit is sold separately.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - TRC
Allows the replace to be operated in a manually or thermostatically controlled mode. You
can turn the replace on and off without ever
leaving the comfort of your easy chair. A wall-
mount docking station is included.
WALL MANTEL AND FULL HEARTH
BASE
W26TU - Unnished, Traditional Design
W26TO - Oak Finished, Traditional Design
W26GO - Oak Finished, Georgian Design
Mantel features clean, classic lines. Available
in a stained oak or unnished hardwood,
ready to stain or paint. Complete assembly
instructions included. Three-sided perimeter
trim kit is sold separately.
RECEIVER AND HAND-HELD
ON
OFF
REMOTE CONTROL KIT - MRC
126872-01A33
www.SuperiorFireplaces.US.com
Allows the replace to be turned on and off
by using a hand-held remote control. A wall-
mount docking station is included.
PARTS
39
37
38
4
22
40
11
28
30
12
7
35
25
10
9
7
23
1
2
43
43
8
14
6
24
33
20
34
31
32
13
41
21
5
26
19
18
15
27-1
27-2
43
3
43
29
16
18
3
17
42
36
4
4
44
43
MODELS VCM3026ZMP AND VCM3026ZMN
www.SuperiorFireplaces.US.com
126872-01A34
This list contains replaceable parts used in your replace. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 34 of this manual.
KEY
NO. PART NO.DESCRIPTIONQTY.
1102633-02Outer Casing Top• •1
2102624-02Outer Casing• •1
3099230-02Shoulder Screw• • 14
4098304-01Screw, #10 x 3/8"• • 13
5109824-05Burner• •1
6098304-02Screw, PPH AB 6-20 x 0.38•4
098304-06Screw, PPH AB 6-20 x 0.38•4
7102635-02Left and Right Side Front• •2
8103209-09Louver• •2
9104281-02Firebox Hood• •1
10 102638-01Firebox Top• •1
11PP225ODS/Pilot Assembly•1
099387-15Pilot Tube to Control Valve•1
43 107634-02NG Conversion Plate•1
44 M10908-75Hex Wsr Head Tapping Screw • •1
PARTS AVAILABLE — NOT SHOWN
103877-01Lighting Instructions Plate• •1
100563-01Warning Plate• •1
103470-02Hardware Package• •1
** Part not available for eld replacement.
126872-01A35
www.SuperiorFireplaces.US.com
VCM3026ZMN
VCM3026ZMP
Innovative Hearth Products
Superior™ Brand Gas Fireplaces, Stoves and Inserts
20 Year Limited Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand gas fireplace, Stove or Insert ("Product") to be free from defects in materials
and workmanship at the time of manufacture. The Product body and firebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against
thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year Limited
Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement
is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS
to this 20 Year Limited Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and firebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from
this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:
Burner – Repair or replacement for one year from the date of installation
Gas components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Logs – Replacement for one year from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors – Repair or replacement for 90 days from the date of installation
Tempered glass - Replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by
venting configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a
particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year
Limited Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.