Page 1
P/N 127119-01 REV. C 04/2017
PFS
P127119 01
Report No. F09-121
®
US
INSTALLER: Leave this manual with the appliance.
Installation and Operation Instructions
Unvented (Vent-Free) Gas Fireplace Insert
Models
VCI3032ZMN VCI3032ZMP
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.
Page 2
TABLE OF CONTENTS
Safety .............................................................................................2
Local Codes ...................................................................................4
Commonwealth of Massachusetts Requirements ..........................4
Unpacking ......................................................................................4
Product Identifi cation .....................................................................5
Remote Control Accessories ..........................................................5
Product Features ............................................................................5
Air for Combustion and Ventilation ................................................6
Installation .....................................................................................8
Operation ....................................................................................16
Inspecting Burners .......................................................................18
SAFETY
Cleaning and Maintenance ...........................................................18
Wiring Diagram ............................................................................19
Troubleshooting ...........................................................................20
Specifi cations ...............................................................................23
Replacement Parts .......................................................................23
Technical Service .........................................................................23
Service Hints ................................................................................23
Parts ............................................................................................24
Accessories ..................................................................................28
Warranty ......................................................................................31
WARNING: FIRE, EXPLOSION, AND ASPHYXIA-
TION HAZARD
Improper adjustment, alteration, service, mainte-
nance, or installation of this heater or its controls
can cause death or serious injury.
Read and follow instructions and precautions in User’s
Information Manual provided with this heater.
WARNING: This is an unvented gas-fi red heater. It
uses air (oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation
air must be provided. Refer to Air for Combustion and
Ventilation section on Page 6 of this manual.
SAVE THIS BOOK
This book is valuable. In addition to instructing you
on how to install and maintain your appliance, it also
contains information that will enable you to obtain
replacement parts or optional accessory items when
needed. Keep it with your other important papers.
WARNING: Vent-free products are prohibited for
bedroom and bathroom installation in the Commonwealth of Massachusetts.
This appliance may be installed in an aftermarket,*
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certifi ed kit is used.
WARNING: This product contains and/or generates
chemicals known to the State of California to cause
cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s man u al carefully and
completely be fore trying to assemble, op er ate or
ser vice this stove with burner system. Im prop er use
of this stove with burner system can cause se ri ous
injury or death from burns, fi re, ex plo sion, electrical
shock and carbon mon ox ide poi son ing.
DANGER: Carbon mon ox ide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon mon ox ide poi-
soning re sem ble the fl u, with head aches, dizziness or nau sea. If you
have these signs, the burner system may not be working properly.
Get fresh air at once! Have burner system serviced. Some people
are more affected by carbon monoxide than others. These include
preg nant wom en, peo ple with heart or lung disease or ane mia, those
under the in fl u ence of alcohol and those at high altitudes.
Propane/LP and Natural Gas: Propane/LP and natural gas are odorless. An odor-making agent is added to the gas. The odor helps you
detect a gas leak. However, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual
for reference. It is your guide to safe and proper operation of this
stove with burner system.
WARNING: Any change to this fi replace insert or
burner system or it’s controls can be dangerous. Do
not modify this fi replace insert with burner system
under any circumstances. Any parts removed for servicing must be replaced prior to operating fi replace
insert system.
* Aftermarket: Completion of sale, not for purpose of
resale, from the manufacturer
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127119-01C2
Page 3
SAFETY Continued
WARNING: Do not use a blow er insert, heat ex chang er insert or other accessory not ap proved for
use with this fi replace.
WARNING: Do not allow fans to blow directly into
the fi replace insert. Avoid any drafts that alter burner
fl ame patterns. Ceiling fans can create drafts that
alter burner fl ame patterns. Altered burner patterns
can cause sooting.
WARNING: Any outside air ducts and/or ash dumps
in the fi replace must be permanently closed before
installing fi replace insert.
WARNING: A Before installing in a solid fuel burning fi replace, the chimney fl ue and fi replace must be
cleaned of soot, creosote, ashes and loose paint by
a qualifi ed chimney cleaner.
Due to high temperatures, the stove should be located
out of traffi c and away from furniture and draperies.
Do not place clothing or other fl ammable material
on or near the stove. Never place any objects on the
appliance.
Fireplace insert front and screen become very hot when
running fi replace insert.Children and adults should
be alerted to the hazard of high surface temperature
and should stay away to avoid burns or clothing ignition.. Fireplace insert will remain hot for a time after
shutdown. Allow surfaces to cool before touching.
WARNING: Do not place volcanic stone on burner.
Young children should be carefully supervised when
they are in the same room with the appliance. When
using the hand-held remote accessory, keep selector
switch in the OFF position to prevent children from
turning on burners with remote.
You must operate this fi replace insert with the fi replace
insert screen and hood in place. Make sure fi replace
insert screen and hood are in place before running
fi replace insert.
Keep the appliance area clear and free from combustible materials, gasoline and other fl ammable vapors
and liquids.
Installation and repair should be done by a qualifi ed
service person. The appliance should be inspected before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc.
It is imperative that control compartments, burners,
and circulating air passageways of the appliance be
kept clean.
1. WARNING: This appliance is only for use with the
type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your
building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier's instructions
• if you cannot reach you gas supplier, call the fi re department.
4. This fi replace insert shall not be installed in a bedroom or bathroom.
5. Do not use this fi replace insert as a wood-burning fi replace. Use
only logs provided with fi replace insert.
6. Do not add extra logs or ornaments such as pine cones, vermiculite
or glowing embers (rockwool). Using these added items can cause
sooting. Do not add volcanic stone around base. Volcanic stone
and debris could fall into control area of fi replace insert.
7. This fi replace insert is designed to be smokeless. If logs ever
appear to smoke, turn off fi replace insert and call a qualifi ed
service person.
NOTE: During initial operation, slight smoking could occur due
to log curing and burning of manufacturing residues.
8. To prevent creation of soot, follow the instructions in Cleaning
and Maintenance, Page 18.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, vapors from these products may
create a white powder residue within burner box or on adjacent
walls or furniture.
10. This fi replace insert needs fresh air ventilation to run properly.
This fi replace insert has an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS shuts down the fi replace insert
if not enough fresh air is available. See Air for Combustion and
Ventilation, Page 6. If fi replace insert keeps shutting off, see
Troubleshooting, Page 20.
127119-01C 3
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Page 4
SAFETY Continued
LOCAL CODES
11. Do not run fi replace insert
• where fl ammable liquids or vapors are used or stored
• under dusty conditions.
12. Do not use this fi replace insert to cook food or burn paper or other
objects.
13. Do not use fi replace insert if any part has been exposed to or under
water. Immediately call a qualifi ed service technician to inspect
fi replace insert and to replace any part of the control system and
any gas control which has been under water.
14. Do not operate fi replace insert if any log is broken. Do not operate
fi replace insert if a log is chipped (dime-sized or larger).
15. Turn fi replace insert off and let cool before servicing. Only a qualifi ed service person should service and repair fi replace insert.
16. Operating fi replace insert above elevations of 4,500 feet could
cause pilot outage.
17. To prevent performance problems with propane/LP units, do not
use propane/LP fuel tanks of less than 100 lb. capacity (propane/
LP units only).
18. Provide adequate clearances around air openings.
19. Trim panels and surrounds must not seal ventilation openings in
fi replace.
20. Cutting any sheet metal parts of the solid-fuel burning fi replace in
which the vent-free fi replace insert is to be installed is prohibited.
21. If factory-built fi replace has no gas access hole(s) provided, an
access hole of 1.5" (37.5 mm) diameter or less may be drilled
through the lower sides or bottom of fi rebox in a proper manner.
This access hole must be plugged with noncombustible insulation
after the gas supply line has been installed.
22. Refractory, glass doors, screen rails, screen mesh and solid fuel
log grates (if applicable) can be removed from the fi replace before
installing the unvented fi replace insert.
23. Smoke shelves, shields and baffl es may be removed if attached
by mechanical fasteners.
Install and use fi replace with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th fl oor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with
527 CMR 30.
• Installation and repair must be done by a plumber or gas fi tter
licensed in the Commonwealth of Massachusetts.
• The fl exible gas line connector used shall not exceed 36 inches
(92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or
bathrooms.
• A working smoke detector must be installed in the area where
vent-free appliances are installed.
Seller of unvented propane or natural gas-fi red supplemental room
heaters shall provide to each purchaser a copy of 527 CMR 30 upon
sale of the unit.
UNPACKING
CAUTION: Do not remove the warning and instruction labels attached to the heater base assembly.
These markings contain important warranty and safety
information.
1. With utility knife, cut carton all the way around above staples on
bottom tray. Lift carton off of heater. Remove packing.
NOTE: Hood is located in packing on right hand side of heater
front. Lift heater off bottom tray.
2. Locate two screws above top corners of fi replace insert screen.
Remove and discard these screws. Lift fi replace insert screen
up and pull out to remove.
3. Remove protective packaging applied to logs, log base assembly
and fi replace insert.
4. Remove fi replace insert hood from carton insert.
5. Check all items for any shipping damage. If damaged, promptly
inform dealer where you purchased your fi replace insert.
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127119-01C4
Page 5
Optional
Remote
Control
Control Knobs
Piezo Igniter
Three Piece
Log Set
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Remote Selector
Switch (Optional)
PRODUCT IDENTIFICATION
Top Louver Assembly
Top Outer Casing
Firebox
Hood
Firebox Support
Figure 1 - Log Base Assembly
REMOTE CONTROL ACCESSORIES
There are four optional remote controls that can be purchased separately for this fi replace insert:
• wall switch
• wall thermostat
• hand-held ON/OFF remote
• hand-held thermostat remote
See Accessories, Pages 28-29.
Screen Assembly
Bottom Louver
Assembly
Blower
Gas Line
Access
Assembly
Figure 2 - Fireplace Insert
PRODUCT FEATURES
OPERATION
This vent-free fi replace insert is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a chimney. Heat is
generated by both realistic fl ames and glowing embers. When used
without the blower, the fi replace insert requires no electricity making
it ideal for emergency backup heat.
SAFETY DEVICE
This fi replace insert has a pilot with an Oxygen Depletion Sensing
(ODS) safety shutoff system. The ODS/pilot is a required feature for
vent-free room heaters. The ODS system shuts off the fi replace insert
if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This fi replace insert has a piezo igniter. This system requires no
matches, batteries or other sources to light fi replace insert.
BLOWER ASSEMBLY
This fi replace insert is equipped with a blower assembly. The blower
operates thermostatically and has a variable control. The blower
circulates heated air from the fi replace insert into the room. Use of
blower is optional.
127119-01C 5
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Page 6
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be installed in a
room or space unless the required volume of indoor
combustion air is provided by the method described in
the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or applicable local codes.
Read the following instructions to ensure proper fresh air
for this and other fuel-burning appliances in your home.
Today’s homes are built more energy effi cient than ever. New materials, increased insulation and new construction methods help reduce
heat loss in homes. Homeowners apply weather strip and caulk
around windows and doors to keep the cold air out and the warm
air in. During heating months, homeowners want their homes as
airtight as possible.
While it is good to make your home energy effi cient, your home needs
to breathe. Fresh air must enter your home. All fuel-burning appliances
need fresh air for proper combustion and ventilation.
Exhaust fans, some fi replaces, clothes dryers and some fuelburning appliances draw air from the house to operate. You must
provide adequate fresh air for these appliances. This will ensure
proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifi cations:
1. Unusually Tight Construction
2. Unconfi ned Space
3. Confi ned Space.
The information on Pages 6 through 7 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defi ned as construction where:
a. walls and ceilings exposed to the outside atmosphere have a
continuous water vapor retarder with a rating of one perm (6 x
-11
10
kg per pa-sec-m2) or less with openings gasketed or sealed
and
b. weather stripping has been added on openable windows and
doors and
c. caulking or sealants are applied to areas such as joints around
window and door frames, between sole plates and fl oors, between wall-ceiling joints, between wall panels, at penetrations
for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria above, you must provide
additional fresh air. See Ventilation Air From Outdoors, Page 7.
If your home does not meet all of the three criteria above, proceed to
Determining Fresh-Air Flow for Heater Location.
Confi ned and Unconfi ned Space
The National Fuel Gas Code, ANSI Z223.1/ NFPA54 allows two
methods for determining whether the space in which the heater
SuperiorFireplaces.us.com
is being installed is confi ned or unconfi ned space. The standard
method defi nes a confi ned space as a space whose volume is less
than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the
aggregate input rating of all appliances installed in that space and
an unconfi ned space as a space whose volume is not less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms
communicating directly with the space in which the appliances
are installed*, through openings not furnished with doors, are
considered a part of the unconfi ned space.
Where the air infi ltration rate of a structure is known, the Known
Air Infi ltration Rate Method may be used. Follow The National Fuel
Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine
if the space is confi ned or unconfi ned.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confi ned or Unconfi ned Space Using
the Standard Method
Use this work sheet to determine if you have a confi ned or unconfi ned space.
Space: Includes the room in which you will install fi replace plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height =__________cu. ft. (volume of space)
Example: Space size 22 ft. (length) x 18 ft. (width) x 8 ft. (ceiling
height) = 3168 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills
or openings, add the volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
_______ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 3168 cu. ft. (volume of space) x 20 = 63,360 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free fi replace ________Btu/Hr
Gas water heater* ________Btu/Hr
Gas furnace ________Btu/Hr
Vented gas heater ________Btu/Hr
Gas fi replace logs ________Btu/Hr
Other gas appliances* + ____Btu/Hr
Tota =_______Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws
combustion air from the outdoors and vents to the outdoors.
Example:
Gas water heater ________Btu/Hr
Vent-free fi replace +_______Btu/Hr
Total =_______Btu/Hr
40,000
33,000
73,000
127119-01C6
Page 7
AIR FOR COMBUSTION AND VENTILATION Continued
A
4. Compare the maximum Btu/Hr the space can support with the
actual amount of Btu/Hr used.
______
______
Example: 63,360 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confi ned space because the actual
Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If
the extra space provides an unconfi ned space, remove door to
adjoining room or add ventilation grills between rooms. See
Ventilation Air From Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From
Outdoors.
C. Install a lower Btu/Hr fi replace, if lower Btu/Hr size makes room
unconfi ned.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space
can support, the space is an unconfi ned space. You will need no additional fresh air ventilation.
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Ventilation
Grills
Into Adjoining
Room,
Option 1
Figure 3 - Ventilation Air from Inside Building
Or
Remove
Door into
Adjoining
Room,
Option
3
12"
Ventilation Grills
Into Adjoining Room,
Option 2
12"
WARNING: If the area in which the heater may be
operated does not meet the required volume for indoor
combustion air, combustion and ventilation air shall
be provided by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfi ned space. When
ventilating to an adjoining unconfi ned space, you must provide two
permanent openings: one within 12" of the ceiling and one within
12" of the fl oor on the wall connecting the two spaces (see options
1 and 2, Figure 3). You can also remove door into adjoining room
(see option 3, Figure 3). Follow the National Fuel Gas Code ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts.
Ventilation Air from Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the fl oor. These spaces include attics and crawl
spaces. Follow the National Fuel Gas Code ANSI Z223.1/NFPA 54,
Air for Combustion and Ventilation for required size of ventilation
grills or ducts.
Outlet
ir
Inlet
Air
Outlet
Air
Inlet Air
Ventilated
Attic
Ventilated
Crawl Space
Figure 4 - Ventilation Air from Outdoors
To Attic
To
Crawl
Space
IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent. Any outside air ducts and/or
ash dumps in the fi replace shall be permanently closed at the time
of appliance installation.
127119-01C 7
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Page 8
INSTALLATION
NOTICE: This appliance is intended for supplemental
heating. Use this heater along with your primary heating system. Do not install this heater as your primary
heat source. If you have a central heating system,
you may run system’s circulating blower while using
heater. This will help circulate the heat throughout the
house. In the event of a power outage, you can use
this heater as your primary heat source.
WARNING: A qualifi ed installer or service person
must connect burner system to gas supply. Follow all
local codes.
WARNING: Make sure the selector switch is in the
OFF position before installing heater.
WARNING: Never install the fi replace insert
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing or other fl am-
mable objects are less than 36" from front and 42"
from top of fi replace insert. For side clearances
see Figure 11, Page 10
• in high traffi c areas
• in windy or drafty areas
CAUTION: This fi replace insert creates warm air
currents. These currents move heat to wall surfaces
next to fi replace insert. Installing fi replace insert next
to vinyl or cloth wall coverings or operating fi replace
insert where impurities (such as, but not limited to,
tobacco smoke, aromatic candles, cleaning fl uids, oil
or kerosene lamps, etc.) in the air exist, may discolor
walls or cause odors.
WARNING: Before installing in a solid fuel burning fi replace, the chimney fl ue and fi rebox must be
cleaned of soot, creosote, ashes and loose paint by
a qualifi ed chimney cleaner.
NOTE: These heaters are designed to be installed into an existing
masonry fi replace (built to UBC 37 or ULC S628 standards) or factory built solid fuel, wood burning fi replace (listed to UL 127 or ULC
S610) only.
IMPORTANT: Vent-free heaters add moisture to the air. Although this
is benefi cial, installing fi replace in rooms without enough ventilation
air may cause mildew to form from too much moisture. See Air for
Combustion and Ventilation, Page 6.
IMPORTANT: Make sure the fi replace insert is level. If fi replace insert
is not level, log set will not work properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If
your gas supply is not correct, do not install fi replace insert. Call
dealer where you purchased your fi replace insert for proper type
fi replace insert.
INSTALLING GAS PIPING TO STOVE LOCATION
WARNING: This appliance is equipped for either
natural gas or propane/LP gas but not both. Gas type
is indicated on the rating plate. Field conversion is not
permitted.
ELECTRICAL HOOKUP
(Blower Accessory)
This fi replace insert includes a blower assembly with an electrical
cord. The electrical cord is fi ve feet in length. You must locate
fi replace insert within reach of a 120 volt grounded electrical
outlet. If not, install and properly ground GA3555, three-prong
120 volt electrical outlet, in fi replace insert. Follow instructions
included in kit (see Accessories, Page 28).
INSTALLING SURROUND KIT (GB38 OR GB43)
CAUTION: Close masonry fi replace damper securely
before installing fi replace insert. If chimney does not
have a damper, block or cap top of chimney. Failure
to cap an open chimney could cause drafts that can
affect the heater’s performance and increase surface
temperatures.
CAUTION: A GB38 or GB43 surround kit accessory must be installed on this fi replace insert before
installing into your masonry fi replace.
NOTE: Use the accessory which best covers the existing masonry
fi replace opening.
• Model GB38 Surround Kit (for use with fi replaces with an opening
smaller than 30" H and 38" W).
• Model GB43 Surround Kit (for use with fi replaces with an opening
30" to 36-3/4" H and 38 to 43" W).
1. Using a 5/16" nut driver, remove two shipping screws and screen
(see Figure 5, Page 9). Discard these screws. Remove 5/16"
screen mounting shoulder screws (do not discard).
2. Remove log packaging from fi rebox cavity.
3. Align holes in left surround side panel with screen mounting
screw holes. Replace 5/16" screen mounting shoulder screws
removed in step 1 (see Figure 6, Page 9). Do not tighten. Install Phillips screw in bottom (see Figure 6, Page 9). Repeat
for right side.
4. Using Phillips screwdriver, remove 4 screws attaching top louver
(see Figure 7, Page 9).
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127119-01C8
Page 9
INSTALLATION Continued
Screen Mounting Shoulder Screw (4)
(DO NOT DISCARD)
Shipping Screw
(DISCARD)
Shipping Screw
(DISCARD)
Figure 5 - Removing Screws and Screen
Surround Side
1. Place top surround panel at top of fi replace insert. Bottom edge
of panel will slide under top edge of insert. Align top panel screw
holes with those in insert. Install four #8 Phillips screws, do not
tighten. See Figure 8.
2. Align screw holes in side panels with holes in top panel (see
Figure 9). Insert and tighten #8 Phillips screws.
3. Reinstall louver removed in step 4, Page 8.
4. Carefully inspect fi replace surround assembly. Make sure each
part fi ts properly. Firmly tighten all screws installed during assembly.
CAUTION: Do not overtighten. Metal can bend,
warp or break under excessive strain.
5. Install trim after fi nal fi nishing and/or painting of wall.
Top Edge of Fireplace
Insert
Top Surround
Panel
Screen
Mounting
Shoulder
Screws
(5/16”)
Phillips
Screw
Figure 6 - Attaching Left Surround Side Panel
Phillips
Screws
Phillips
Screws (4)
Figure 8 - Attaching Top Surround Panel
Top Panel
Phillips Screws
Side
Panel
Top Louver
Figure 7 - Removing Louver
127119-01C 9
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Figure 9 - Attaching Side Panels to Top Panel
Page 10
INSTALLATION Continued
Supplied Hood
MustBe Used
at All Times
Wire-mesh
Screen
Fireplace
Noncombustible
Material May
Project Off this
Surface above
the Insert Hood
Mantel Shelf
13" 16" 19" 21"
2
1
/2
"
6"
8"
10"
Fireplace Insert
Note: All vertical
measurements are
from top of insert hood
opening to bottom
of mantel shelf.
Wall board or facing
material (above
fireplace) may be of
combustible material,
including decorative
mantel ornaments or
other similar projections off of the facing
material.
INSTALLING HOOD
Install hood to top of fi rebox as shown in Figure 10. Use 5 Phillips
screws (provided) to attach hood to fi replace insert and 2 Phillips
screws (provided) to attach hood and surround sides to fi replace
insert.
Screws
Figure 10 - Installing Hood to Firebox
INSTALLATION CLEARANCES
Mantel Clearances for Insert Installation
If there is a mantel above masonry fi replace, you must meet minimum clearance between mantel shelf and top of fi replace opening
(see Figure 12).
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the fi rebox may become hot to the
touch. If installed properly, these temperatures meet
the requirements of the national product standard.
Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:
• raise the mantel to an acceptable height
• remove the mantel
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from fl oor, ceiling
and adjoining wall.
Carefully follow instructions below. This will ensure safe installation.
Minimum Clearances For Side Combustible Material, Side Wall
and Ceiling
A. Clearances from side of fi replace cabinet to any combustible material
and wall should follow diagram in Figure 12, Page 12.
Example: The face of a mantel, bookshelf, etc. is made of combus-
tible material and protrudes 3-1/2" from the wall. This combustible
material must be 4” from side of fi replace opening (see Figure 11).
B. Clearances from top of fi replace opening to ceiling should not be less
than 42".
Maintain adequate clearances for accessibility for purposes of servicing
and proper operation.
Example
Figure 12 - Minimum Mantel Clearances for Fireplace Insert
Installation
Minimum clearance requirements include any projections such as shelves,
window sills, mantels, etc. above the appliance.
*
*Minimum 16" from Side Wall
Figure 11 - Minimum Clearance for Combustible to Wall
SuperiorFireplaces.us.com
127119-01C10
Page 11
INSTALLATION Continued
INSTALLING GAS PIPING TO FIREPLACE LOCATION
WARNING: A qualifi ed service person must connect
fi replace Insert to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP heater directly
to the propane/LP supply. This heater requires an
external regulator (not supplied). Install the external
regulator between the heater and propane/LP supply.
WARNING: Never connect natural gas fi replace
insert to private (non-utility) gas wells. This gas is
commonly known as wellhead gas.
External
Regulator
Vent
Pointing
Down
Figure 13 - External Regulator with Vent Pointing Down
Propane/LP
Supply Tank
Installation Items Needed
Before installing fi replace insert, make sure you have the items listed
below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved fl exible gas line with gas connector (if allowed by local
codes) (not provided)
* A equipment shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, installer must supply an external regulator.
External regulator will reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11" and 14" of water. If you do not
reduce incoming gas pressure, heater regulator damage could occur.
Install external regulator with the vent pointing down as shown in
Figure 13. Pointing vent down protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2"
diameter or greater to allow proper gas volume to
fi replace insert. If pipe is too small, undue loss of
volume will occur.
Installation must include an equipment shutoff valve and plugged 1/8"
NPT tap. Locate NPT tap within reach for test gauge hook up. NPT
tap must be upstream from fi replace insert (see Figure 14).
IMPORTANT: Install equipment shutoff valve in an accessible location.
The equipment shutoff valve is for turning on or shutting off the gas
to the appliance.
Check your building codes for any special requirements for locating
equipment shutoff valve to fi replaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe could
result in clogged fi replace valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as
shown in Figure 14. Locate sediment trap where it is within reach
for cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into fi replace insert gas controls. If sediment trap is not
installed or is installed wrong, fi replace may not run properly.
Supplied Flexible
Gas Line
Propane/LP
From External
Regulator (11"
W.C. to 14" W.C.
Pressure)
Natural
From Gas Meter
(5" W.C. to 10.5"
W.C.
3" Minimum
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 14 - Gas Connection
Pressure)
127119-01C 11
SuperiorFireplaces.us.com
Page 12
INSTALLATION Continued
CONNECTING FIREPLACE INSERT TO GAS SUPPLY
Installation Items Needed
• 5/16” hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not provided)
1. Remove fi replace insert screen. Lift fi replace insert screen up
and pull out to remove.
2. Remove screws that attach log base assembly to fi replace insert
(see Figure 15). Carefully lift up log base assembly and remove
from fi replace insert (see Figure 15).
To Fireplace Gas
Regulator
Flexible Gas Line from
Fireplace Gas Regulator
Provided with Fireplace
Insert
Equipment
Shutoff Valve
Propane/LP
To External
Regulator
Natural
To Gas Meter
CAUTION: Do not pick up log base assembly by
burners. This could damage burners. Only handle
base by grates.
3. Route gas supply line through access opening of fi replace insert
(see Figure 15).
NOTICE: Most building codes do not permit concealed
gas connections. A fl exible gas line is provided to allow
accessibility from the fi replace (see Figure 16). The
fl exible gas supply line connection to the equipment
shutoff valve should be accessible.
4. Connect gas supply line to fl exible gas line attached to gas
regulator of fi replace insert (see Figure 16). Use sealant on all
male pipe threads.
5. Check all gas connections for leaks. See Checking Gas
Connections.
6. Replace log base assembly back into fi replace insert. Feed fl exible
gas line into fi replace insert base area while replacing log base
assembly. Make sure the entire fl exible gas line is in fi replace
insert base area. Reattach log base assembly to fi replace insert
with screws removed in step 2.
Burners
Figure 16 - Attaching Flexible Gas Lines Together
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open fl ame to check for
a leak. Apply a noncorrosive leak detection fl uid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage fi replace insert gas
regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was
connected.
3. Pressurize supply piping system by either opening propane/LP
supply tank for propane/LP gas or opening main gas valve located
on or near gas meter or using compressed air.
4. Check all joints of gas supply piping system. Apply a noncorrosive
leak detection fl uid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fi replace insert and equipment shutoff valve to gas
supply. Check reconnected fi ttings for leaks.
Two Screws
Log Base
Assembly
Figure 15 - Removing Log Base Assembly From Fireplace Insert
Gas Line
Access
SuperiorFireplaces.us.com
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 17, Page 13).
2. Pressurize supply piping system by either opening propane/LP
supply tank for propane/LP gas or opening main gas valve located
on or near gas meter or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for
natural gas (see Figure 18, Page 13) or propane/LP supply to
equipment shutoff valve for propane/LP (see Figure 19, Page
13). Apply a noncorrosive leak detection fl uid to all joints. Bubbles
forming show a leak.
4. Correct all leaks at once.
127119-01C12
Page 13
Equipment
Shutoff Valve
Open
INSTALLATION Continued
FIREPLACE INSERT INSTALLATION INTO MASONRY FIREPLACE
NOTE: These heaters are designed to be installed into an existing
masonry fi replace (built to UBC 37 or ULC S628 standards) or factory built solid fuel, wood-burning fi replace (listed to UL 127 or ULC
S610) only.
Closed
Figure 17 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Gas Meter
Manual Gas Valve
Figure 18 - Checking Gas Joints (Natural Gas)
Equipment Shutoff Valve
Propane/
LP Supply
Tank
If using a mantel above the fi replace, you must follow the clearances
shown in Figure 12, Page 10. Follow instructions below to install
fi replace insert in this manner.
1. Use dimensions shown in Figure 20 for masonry fi replace open-
ing.
2. Install and properly ground GA3555, three-prong 120 volt electrical
outlet, in fi replace insert. Follow instructions included in kit (see
Accessories, Page 28).
3. Install gas piping to fi replace location. This installation includes
an approved fl exible gas line (if allowed by local codes) after
equipment shutoff valve. Flexible gas line must be the last item
installed on gas piping. See Installing Gas Piping to Fireplace
Location, Page 11.
4. Carefully set fi replace insert in front of masonry fi replace with
back of insert inside opening.
5. Attach fl exible gas line to gas supply. See Connecting Fireplace
Insert to Gas Supply, Page 12.
6. Plug electrical cord into electrical outlet installed in step 2.
7. Carefully place fi replace insert into masonry fi replace.
8. Check all gas connections for leaks. See Checking Gas Connections, Page 12.
9. Install trim after fi nal fi nishing and/or painting of wall (see Figure
22, Page 14).
Manual Gas Valve
Figure 19 - Checking Gas Joints (Propane/LP Gas)
PRESSURE TESTING FIREPLACE INSERT GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure 17).
2. Open main gas valve located on or near gas meter for natural gas
or open propane/LP supply tank valve.
3. Make sure control knob of fi replace insert is in the OFF position.
4. Check all joints from gas meter to equipment shutoff valve for
natural gas (see Figure 18) or propane/LP supply to equipment
shutoff valve for propane/LP (see Figure 19). Apply a noncorrosive leak detection fl uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light fi replace insert (see Operation, Page 16). Check all other
internal joints for leaks.
7. Turn off fi replace insert (see To Turn Off Gas to Appliance, Page
17).
ASSEMBLING AND ATTACHING TRIM
Minimum Fireplace
Insert
Opening
Height 25 9/16" 26-1/4"
Front Width 34 5/16" 35"
Depth 16 11/16" 17-1/4"
1
17
/4"
1
26
/4"
35"
Figure 20 - Rough Opening for Installing in Masonry Fireplace
127119-01C 13
SuperiorFireplaces.us.com
Page 14
INSTALLATION Continued
1. Remove three pieces of surround trim from packaging.
2. Locate four #8 screws, two adjusting plates with set screws and
two shims in the hardware packet.
3. Align shim under adjusting plate as shown in Figure 21.
4. Slide one end of adjusting plate/shim in slot of top surround trim
(see Figure 21).
5. Slide other end of adjusting plate/shim in slot on mitered edge of
side surround trim (see Figure 21).
6. While fi rmly holding edges of trim together, tighten both set
screws on adjusting plate with slotted screwdriver.
7. Repeat steps 3 through 6 for other side.
8. Line up holes in surround trim with holes on side panels of
fi replace surround assembly. Attach with screws provided (see
Figure 22).
9. Move heater and surround assembly to fi replace opening. Make
sure heater and surround assembly fi t properly.
Side
Surround
Trim
Slot
Set
Adjusting
Plate
Mitered
Edge
Figure 21 - Assembling Surround Trim
Screws
Shim
Mitered
Edge
Top Surround
Trim
Slot
INSTALLING LOGS
CAUTION: Do not remove the warning and
instruction labels attached to the heater base
assembly. These markings contain important
warranty and safety information.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifi cally approved with this heater may result in
property damage or personal injury.
WARNING: After installation and periodically
thereafter, check to ensure that no fl ame comes in
contact with any log. With the heater set to HI, check
to see if fl ames contact any log. If so, reposition logs
according to the log installation instructions in this
manual. Flames contacting logs will create soot.
It is very important to install logs exactly as instructed. Do not modify
logs. Only use logs supplied with heater.
1. Place back log #1 on grate to fi t as illustrated in Figure 23. Make
sure middle section at bottom of log set is seated into “U”shaped cutout in center of chassis (see Figure 23, Page 15).
IMPORTANT: Make sure log does not cover any burner ports
(see Figure 24, Page 15).
2. Place front log #2 against front grate prongs as shown in Figure
23, Page 15.
3. Place crossover log #3 on top of front and back logs as shown
in Figure 23, Page 15.
4. Place volcanic stone around base of heater if desired.
Fireplace
Surround
Trim
Figure 22 - Attaching Trim to Fireplace Surround
#8 Screws (4)
WARNING: You must operate this fi replace insert
with the fi replace insert screen in place. Make sure
fi replace insert screen is in place before running
fi replace insert.
SuperiorFireplaces.us.com
127119-01C14
Page 15
O
F
F
P
I
L
O
T
O
N
H
I
L
O
Grate
Prongs
Crossover
Log #3
Front Log #2
Back Log #1
INSTALLATION Continued
OPTIONAL WIRELESS HAND-HELD REMOTE CONTROL
ACCESSORIES (RCKIT4001 AND TRC)
Installing Remote Receiver Unit
1. Disconnect switch wires from control valve.
2. Remove screws attaching switch plate.
3. Remove switch plate (see Figure 26). Discard after removing.
4. Install remote receiver unit onto gas log heater base or set on
fi replace fl oor.
5. Connect wires as shown in Figure 27.
Screw
Remote Switch
Bracket
Igniter
Chassis
Figure 23 - Installing Log Set
Burner
Ports
Figure 24 - Installing Log Set (Top View)
Burner
Switch Plate
Wires
Figure 26 - Switch Plate and Wiring Harness
Log Set
White Wire
From Receiver
Valve
Red Wire From
Receiver
Figure 27 - Connecting Wires
Screws for
Mounting
Screen
Notches
Figure 25 - Installing Screen
127119-01C 15
SuperiorFireplaces.us.com
Page 16
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
A. This appliance is equipped with an ignition device which auto-
matically lights the pilot. Do not light pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the fl oor because some gas is heavier
than air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don't try to repair it, call a qualifi ed service technician. Force
or attempted repair may result in a fi re or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate this heater with the
fi replace insert screen in place. Make sure fi replace
insert screen is installed before running fi replace insert.
NOTICE: During initial operation of new fi replace insert, burning logs will give off a paper-burning smell.
Open damper or window to vent smell. This will only
last a few hours.
NOTE: You may be running this heater for the fi rst time after
hooking up to gas supply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will allow air to bleed
from the gas system.
Igniter Button
I
H
L
O
Flame Adjustment
Knob
N
O
T
I
L
O
Control
Knob
O
F
F
P
AUTO
OFF
ON
Selector Switch
Figure 28 - Control Knob and Igniter Button Location (Shown as
Supplied, No Control Options)
7. With control knob pressed in, press and release igniter button.
This will light pilot. The pilot is attached to the front burner. If
needed, keep pressing igniter button until pilot lights.
NOTE: If pilot does not stay lit, contact a qualifi ed service person
or gas supplier for repairs. Until repairs are made, light pilot with
match. To light pilot with match, see Manual Lighting Procedure,
Page 17.
8. Keep control knob pressed in for 30 seconds after lighting pilot.
After 30 seconds, release control knob.
• If control knob does not pop out when released, contact a quali-
fi ed service person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise
to
the ON position.
10. Wait one minute and switch selector switch to the ON position to
light burners.
11. Set fl ame adjustment knob to any level between HI and LO.
12. To leave pilot lit and shut off burners only: turn control knob
clockwise
to the PILOT position, or use remote control
manual OFF button, or set selector switch in the OFF po si tion.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully open.
3. Set switch to OFF position.
WARNING: Burners will come on automatically
within one minute when the remote selector switch
is in the ON position after the pilot is lit.
4. Press in and turn control knob clockwise to the OFF
position.
5. Wait fi ve (5) minutes to clear out any gas. Then smell for gas,
including near the fl oor. If you smell gas, STOP! Follow “B” in the
safety information in column 1. If you don’t smell gas, go to the
next step.
6. Press in and turn control knob counterclockwise
position. Press in control knob for fi ve (5) seconds (see Figure 28).
to the PILOT
SuperiorFireplaces.us.com
WARNING: Make sure the selector switch is in the
OFF position when you are away from home for long
periods of time. Heater will come on automatically
with selector switch in the ON position.
Pilot
Burner
Natural Gas
Igniter
Electrode
Figure 29 - Pilot
Pilot Burner
Propane/LP Gas
Igniter
Electrode
127119-01C16
Page 17
OPERATION Continued
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set remote selector switch
in the OFF position to keep from draining battery.
3. Close equipment shutoff valve (see Figure 17, Page 13).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, Page 16.
2. Press control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot.
After 30 seconds, release control knob. Now follow steps 9
through 11 under Lighting Instructions, Page 16.
OPTIONAL HAND-HELD
REMOTE OPERATION
NOTE: All remote control accessories must be purchased separately
(see Accessories, Page 28). Follow instructions included with the
remote control.
to the OFF position.
BLOWER
OPERATION
Locate blower switch by opening lower louver on fi replace insert.
Blower switch is located at lower left inside louver door.
This thermostat-controlled blower has three settings: ON, OFF and
AUTO. In the ON position, blower will operate constantly. In the
OFF position, blower will not operate. In the AUTO position, blower
will start when thermostat senses a suffi cient increase in fi rebox
temperature.
NOTE: Your gas logs and thermostat blower will not turn on and off
at the same time. The fi replace insert may run for several minutes
before blower turns on. After heater modulates to pilot position,
blower will continue to run. Blower will shut off after fi rebox temperature decreases.
NOTE: It is safe to operate fi replace insert with blower turned off.
However, blower helps distribute heated air from fi replace insert.
NOTICE: You must light the pilot before using the
hand-held remote control unit. See Lighting Instructions on Page 16.
After lighting, let pilot fl ame burn for about one minute. Turn control
knob to ON position. Adjust fl ame adjustment knob anywhere between
HI and LO. Slide selector switch to REMOTE position (see Figure 30).
NOTE: The burner may light if hand-held remote was on when selector
switch was last turned off. You can now turn burner on and off with
hand-held remote control unit.
IMPORTANT: Do not leave selector switch in the REMOTE or ON
position when pilot is not lit. This will drain battery.
Flame Adjustment
Knob
Control Knob in
On Position
Remote Selector Switch in
Remote Position (Optional
Hand-Held Remote Control)
Figure 30 - Setting the Remote Selector Switch, Control Knob
and Flame Adjustment Knob for Remote Operation
127119-01C 17
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Page 18
INSPECTING BURNERS
Check pilot fl ame pattern and burner fl ame patterns often.
PILOT FLAME PATTERN
Figure 31 shows a correct pilot fl ame pattern. Figure 32 shows an
incorrect pilot fl ame pattern. The incorrect pilot fl ame is not properly
heating the thermocouple. When the thermocouple cools, the heater
will shut down.
If pilot fl ame pattern is incorrect, as shown in Figure 32
• turn heater off (see To Turn Off Gas to Appliance, Page 17)
• see Troubleshooting, Page 20
NOTE: The pilot fl ame on natural gas units will have a slight curve,
but fl ame should be blue and have no yellow or orange color.
Pilot Burner
Thermocouple
Pilot Burner
BURNER FLAME PATTERN
Figure 33 shows a correct burner fl ame pattern. Figure 34 shows an
incorrect burner fl ame pattern. If burner fl ame pattern is incorrect,
• turn heater off (see To Turn Off Gas to Appliance, Page 17)
• see Troubleshooting, Page 20.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through holes in fi tting at burner entrance.
These holes may become blocked with dust or lint. Periodically inspect
these holes for any blockage and clean if needed. Blocked air holes
will create soot.
MAIN BURNER
Periodically inspect all burner fl ame holes with heater running. All
slotted burner fl ame holes should be open with yellow fl ame present.
All round burner fl ame holes should be open with a small blue fl ame
present. Some burner fl ame holes may become blocked by debris or
rust, with no fl ame present. If so, turn off heater and let cool. Remove
blockage, blocked burner fl ame holes will create soot.
Natural Gas
Figure 31 - Correct Pilot Flame Pattern
Pilot Burner
Natural Gas Propane/LP Gas
Figure 32 - Incorrect Pilot Flame Pattern
Thermocouple
Propane/LP Gas
Pilot Burner
CLEANING AND MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
CAUTION: You must keep control areas, burner and
circulating air passageways of heater clean. Inspect
these areas of heater before each use. Have heater
inspected yearly by a qualifi ed service person. Heater
may need more frequent cleaning due to excessive
lint from carpeting, pet hair, bedding material, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting
and property damage.
Figure 33 - Correct Flame Pattern with Control Knob Set to High
Flame.
Figure 34 - Incorrect Flame Pattern with Control Knob Set to
High Flame
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning fl ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend
that you clean the unit every three months during operation and have
heater inspected yearly by a qualifi ed service person.
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI. Your local computer
store, hardware store or home center may carry compressed air in a
can. If using compressed air in a can, please follow directions on can.
If you don’t follow directions on can, you could damage pilot assembly.
SuperiorFireplaces.us.com
127119-01C18
Page 19
CLEANING AND MAINTENANCE Continued
1. Shut off unit, including pilot. Allow unit to cool for at least thirty
minutes.
2. Inspect burner, pilot and primary air inlet holes on injector holder
for dust and dirt (see Figure 35).
3. Blow air through ports/slots and holes in burner (see Figure 36).
4. Check injector holder located at the end of burner tube again.
Remove any large particles of dust, dirt, lint or pet hair with a soft
cloth or vacuum cleaner nozzle.
5. Blow air into primary air holes on injector holder.
6. In case any large clumps of dust have now been pushed into burner
repeat steps 3 and 4.
Clean pilot assembly also. A yellow tip on pilot fl ame indicates dust
and dirt in pilot assembly. There is a small pilot air inlet hole about
2" from where pilot fl ame comes out of pilot assembly (see Figure
36). With unit off, lightly blow air through air inlet hole. You may blow
through a drinking straw if compressed air is not available.
Injector Holder
(May Be Brass or
Aluminum Depending
on Model)
Burner Tube
WIRING DIAGRAMS
NOTE: For proper operation of optional accessories, the wires from
the switch to the control must be connected exactly as shown in
Figures 37 and 38.
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper
operation after servicing.
Blue
TPTH TH
Gas Control
TPTH
Red
Thermopile
White
TP
Primary Air Inlet Holes (Shape
of Holes May Vary by Model)
Figure 35 - Injector Holder On Outlet Burner Tube
Ports/Slots
Burner Tube
Pilot Assembly
Pilot Air
Inlet Hole
Figure 36 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to Installing Logs, Page 14,
to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
110/115
V.A.C.
Figure 37 - Switch Wiring Diagram
Variable
Fan Switch
1
Off
Black
Green
White
Figure 38 - Blower Wiring Diagram
2
On
Black
Fan Switch
Blue
(N.O.)
Red
Blower
Motor
BURNER PRIMARY AIR HOLES
Air is drawn into burner through holes in fi tting at burner entrance.
These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean if needed. Blocked air
holes will create soot.
127119-01C 19
SuperiorFireplaces.us.com
Page 20
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualifi ed service person should service
and repair heater.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When igniter button is pressed, there is no
spark at ODS/pilot
When igniter button is pressed, there is
spark at ODS/pilot but no ignition
POSSIBLE CAUSE
1. Igniter electrode not connected to igniter
cable
2. Igniter cable pinched or wet
3. Piezo igniter nut is loose
4. Broken igniter cable
5. Bad piezo igniter
6. Igniter electrode broken
7. Igniter electrode positioned wrong
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
REMEDY
1. Reconnect igniter cable
2. Free igniter cable if pinched by any metal
or tubing. Keep igniter cable dry
3. Tighten nut holding piezo igniter to base
panel of log set. Nut is located behind
base panel
4. Replace igniter cable
5. Replace piezo igniter
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Main-
tenance, Page 18) or replace ODS/pilot
assembly
7. Replace gas control
ODS/pilot lights but fl ame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Equipment shutoff valve not fully open
4. Pilot fl ame not touching thermocouple,
which allows thermocouple to cool, causing pilot fl ame to go out. This problem
could be caused by one or both of the
following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds
3. Fully open equipment shutoff valve
4.
A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, Page 18) or replace ODS/
pilot assembly
5. Hand tighten until snug, then tighten 1/4
turn more
6. Replace pilot assembly
7. Replace control valve
SuperiorFireplaces.us.com
127119-01C20
Page 21
TROUBLESHOOTING Continued
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition burner
Burner backfi ring during combustion
Slight smoke or odor during initial operation
POSSIBLE CAUSE
1. Burner orifi ce clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or improperly connected
4. Burners will not come on in remote position
1. Manifold pressure is too low
2. Burner orifi ce clogged
1. Burner orifi ce is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
REMEDY
1. Clean burner (see Cleaning and Mainte-
nance, Page 18) or replace burner orifi ce
2. Contact local natural gas company
3. Reconnect leads (see Wiring Diagrams,
Page 19)
4. Replace battery in transmitter and receiver
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Mainte-
nance, Page 18) or replace burner orifi ce
1. Clean burner (see Cleaning and Mainte-
nance, Page 18) or replace burner orifi ce
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and debris. If found,
clean burner (see Cleaning and Mainte-
nance, Page 18)
2. Replace gas control
3. Problem will stop after a few hours of
operation
Moisture/condensation noticed on windows
Heater produces a whistling noise when
burner is lit
White powder residue forming within burner
box or on adjacent walls or furniture
Remote does not function
Fireplace insert produces a clicking/ticking
noise just after burners are lit or shut off
1. Not enough combustion/ventilation air
1. Turning control knob to HI position when
burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifi ce
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Battery is not installed. Battery power is
low
1. Metal expanding while heating or contracting while cooling
1. Refer to Air for Combustion and Ventila-
tion requirements (Page 6)
1. Turn control knob to LO position and let
warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum installation clearances (see Page 10)
4. Clean burner (see Cleaning and Mainte-
nance, Page 18) or replace burner orifi ce
1. Turn heater off when using furniture polish, wax, cleaners or similar products
1. Replace batteries in receiver and handheld remote control
1. This is normal with most fireplaces.
If noise is excessive, contact qualifi ed
service person
127119-01C 21
SuperiorFireplaces.us.com
Page 22
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT: Operating fi replace insert where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette
smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These
odors will disappear over time.
OBSERVED PROBLEM
Fireplace insert produces unwanted odors
Fireplace insert shuts off in use (ODS
operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Dark residue on logs or inside of fi replace
insert. NOTE: After removing all causes of
residue deposits, completely clean fi replace
and appliance of all residue before reusing
appliance
POSSIBLE CAUSE
1. Fireplace insert burning vapors from
paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (see IMPORTANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement above
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement above
2. Control valve defective
1. Foreign matter between control valve and
burner
2. Gas leak. See Warning statement above
1. Improper log placement
2. Drafts or other air currents affecting fl ame
pattern
3. Air holes at burner inlet blocked
4. Burner fl ame holes blocked
REMEDY
1. Open window and ventilate room. Stop
using odor causing products while fi replace insert is running
2. Refi ll supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking
Gas Connections, Page 12)
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and Main-
tenance, Page 18)
1. Locate and correct all leaks (see Checking
Gas Connections, Page 12)
2. Replace control valve
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks (see Checking
Gas Connections, Page 12)
1. Properly locate logs (see Installing Logs,
Page 14)
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Periodically repeat as needed
4. Remove blockage
SuperiorFireplaces.us.com
127119-01C22
Page 23
SPECIFICATIONS
VCI3032ZMN
• Rating: 22,000/33,000 Btu/Hr
• Gas Type: Natural Gas
• Ignition: Piezo
• Pressure Manifold: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
Max. - 10.5" W.C., Minimum* - 5" W.C.
* For input adjustment
REPLACEMENT PARTS
See Pages 24-27 for a complete replacement parts list. Use only
parts supplied from the manufacturer.
Normally, all parts should be ordered through your IHP distributor
or dealer. Parts will be shipped at prevailing prices at time of order.
NEVER USE SUBSTITUTE MATERIALS. USE OF NON-APPROVED PARTS
CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS.
VCI3032ZMP
• Rating: 22,000/33,000 Btu/Hr
• Gas Type: Propane/LP Gas
• Ignition: Piezo
• Pressure Manifold: 8.0" W.C.
• Inlet Gas Pressure (inches of water):
Max. - 14" W.C., Minimum* - 11" W.C.
* For input adjustment
When ordering repair parts, always give the following information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the
installation or application of this appliance, please contact your dealer.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specifi ed heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. Please contact your IHP dealer for any questions
or concerns. When contacting your dealer please have your model
and serial numbers of your appliance ready. You can also visit our
web site at SuperiorFireplaces.us.com.
127119-01C 23
SuperiorFireplaces.us.com
Page 24
MODELS VCI3032ZMN AND VCI3032ZMP
CAT NO. MODEL
F1790
F2055
VCI3032ZMN
VCI3032ZMP
1B
PARTS
1A
1C
2
10
6
4
3
7
5
8
14
9
4
27
NOTE: Items 27 and
28 are for natural
gas only
15
28
16
21
I
H
L
O
O
F
F
N
O
P
T
I
L
O
19
25
13
18
17
22
11
20
12
19
26
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifi -
cally approved with this heater may result in property damage or personal injury.
SuperiorFireplaces.us.com
127119-01C24
23
24
Page 25
PARTS
This list contains replaceable parts used in your fi replace insert. When ordering parts, follow the instructions listed under Replacement
Parts on Page 23 of this manual.
KEY
NO.
1A J5755 LOG, VYD24 BACK • • 1
1B J5756 LOG, VYD24 FRONT • • 1
1C J5757 LOG, VYD24 CROSSOVER • • 1
2 J3831 PILOT, ODS NG (8218) • 1
3 J3558 NUT, ODS (M5 X 0.8) • • 2
4 J3639 TUBE, PILOT • 1
5 J4551 KIT, OUTLET TUBE SERVICE • 1
6 J4514 SPRING, BURNER RETAINER • • 1
7 J3612 INJECTOR,(.1070)2.72MM • 1
8 J3763 BURNER, DUAL 24" • • 2
9 J1958 SCREW, HWH AB 8-18 X .38 • • 2
10 J3857 ASM, CARRIAGE, BURNER, WELDED • • 1
11 J1961 SCREW, HX SLT WSR 10-32X3/8 • • 4
12 ** FIREBOX BOTTOM • • 1
13 J3795 WIRE, HARNESS • • 1
14 J3564 ELBOW, MALE • • 1
15 J3838 BRACKET, VALVE • • 1
16 J3836 VALVE, GAS NG (0.820.643) • 1
17 J3569 CABLE, Igniter • • 1
18 J3746 KIT, Igniter SERVICE • • 1
19 J3574 SCREW, PPH AB 10-16 X .38 • • 7
20 J3656 SWITCH, ON/AUTO/OFF • • 1
21 J3860 BRACKET, VALVE • • 1
22 RP103587-01 PLATE, SWITCH • • 1
23 J3551 FITTING,MALE 3/8NPTF X 3/8FLAR • • 1
24 J3726 CONNECTOR, FLEXIBLE 22" • • 1
25 J1989 BUSHING SHORTY • • 1
26 J1955 SCREW, HWH AB 10-16 X .38 • • 4
27 J3654 REGULATOR, PILOT • 1
28 J3637 TUBE, PILOT • 1
** Not a fi eld replacement part.
CAT. NO. DESCRIPTION
J3830 PILOT, ODS LP (8414) • 1
J3635 TUBE, PILOT • 1
J3856 TUBE, OUTLET • 1
J3607 INJECTOR, .0670 1,70MM • 1
J3837 VALVE, GAS LP (0.820.642) • 1
PARTS AVAILABLE — NOT SHOWN
J3846 PLATE, LIGHTING INSTRUCTIONS • • 1
J3658 PLATE, WARNING • • 1
VCI3032ZMN
F1790
VCI3032ZMP
F2055 QTY.
127119-01C 25
SuperiorFireplaces.us.com
Page 26
FIREPLACE INSERT MODELS VCI3032ZMN AND VCI3032ZMP
CAT NO. MODEL
F1790
VCI3032ZMN
F2055 VCI3032ZMP
24
PARTS
1
27
10
7
14
12
28
5
14
18
13
25
22
4
3
9
9
9
21
2
14
23
14
17
6
15
SuperiorFireplaces.us.com
16
11
22
14
20
8
14
8
26
19
23
14
127119-01C26
Page 27
PARTS
FIREPLACE INSERT MODELS VCI3032ZMN AND VCI3032ZMP
This list contains replaceable parts used in your fi replace insert. When ordering parts, follow the instructions listed under Replacement
Parts on Page 23 of this manual.
KEY NO. CAT. NO. DESCRIPTION QTY.
1 ** TOP OUTER CASING 1
2 ** OUTER CASING 1
3 ** RIGHT FRONT SIDE 1
4 ** LEFT FRONT SIDE 1
5 J3574 SCREW, PPH AB 10-16 X .38 9
6 J6500 ASSY, TOP LOUVER 33" PWR BLK 1
7 J3920 HOOD, FIREBOX 1
8 ** FIREBOX SUPPORT 2
9 J3629 SCREW, HWH SHLDR AB 10 X .63 4
10 ** FIREBOX TOP 1
11 ** OUTER BASE 1
12 ** FIREBOX WRAPPER 1
13 J3721 COVER, PAINTED 1
14 J1955 SCREW, HWH AB 10-16 X .38 46
15 J3923 ASSEMBLY, SCREEN, PAINTED 1
16 J3869 HINGE, PIN RIGHT 1
17 J3870 HINGE, PIN LEFT 1
18 J3717 HARNESS, WIRE 1
19 J3925 ASSEMBLY, SPEED CONTROL 1
20 J3824 KNOB, CONTROL 1
21 J5458 BLOWER,FLEXIBLE MANUF 1
22 J1953 SCREW, HEX WSR HEAD TAPPING 4
23 J3728 BUSHING 2
24 J3574 SCREW, PPH AB 10-16 X .38 4
25 J1958 SCREW, HWH AB 8-18 X .38 4
26 J3593 CLIP, THERMOBULB 1
27 J6501 ASSY, BTM LOUVER 33" PWD BLK 1
28 J3713 SWITCH, 100 DEGREE THERMOSTAT 1
** Not a fi eld replacement part.
127119-01C 27
SuperiorFireplaces.us.com
Page 28
ACCESSORIES
Purchase these appliance accessories from your local dealer. If they
can not supply these accessories, contact IHP at SuperiorFireplaces.
us.com for referral information. You can also write to the address
listed on the back page of this manual.
Only kits supplied by IHP shall be used in the installation of this
appliance. Use of non-approved accessory/part kit(s) can result
in poor performance and safety hazards.
F
TEMPSETONROOM
OFF
MODE
SET
RECEIVER AND HAND-HELD THERMOSTAT REMOTE CONTROL
KIT - TRC
For all models. Allows the gas log heater to be operated in a manually or thermostatically-controlled mode. You can turn the gas log
heater on and off without ever leaving the comfort of your easy chair.
A wall-mount docking station is included.
FIREPLACE SURROUND KIT (Surround Kit Required for
Installation)
Cat. No. F1823, Model GB38
30" H x 38" W Small Black Surround with Black Trim
Cat. No. F1824, Model GB43
36-3/4" H x 43" W Large Black Surround with Black Trim
For all models. Allows insert to be fi tted to fi replace opening. A
surround is required for installation.
NOTE: Use the accessory which best covers the existing masonry
fi replace opening.
• 38" Kit (for use with fi replaces with an opening smaller than 30" H
and 38" W)
• 43" Kit (for use with fi replaces with an opening 30" to 36-3/4" H
and 38" to 43" W)
DUPLEX OUTLET KIT
Cat. No. J1284 Model GA3555
For built-in installation when accessory blowers are used.
ON/OFF REMOTE AND RECEIVER WITH WHITE WALL PLATE
Cat. No. F2236, Model RCKIT 4001
For all Remote-Ready Models - Allows the appliance to be turned on
and off by using a hand-held remote control.
MODE
PROG
SET
RECEIVER AND HAND- HELD TOUCH-SCREEN THERMOSTAT
REMOTE CONTROL KIT
Cat. No. F1079, Model TSRC
For all Remote-Ready Models - Allows appliance to be operated in a
manually, thermostatically, or programmed controlled mode.
SuperiorFireplaces.us.com
127119-01C28
Page 29
ACCESSORIES
Continued
WALL-MOUNT THERMOSTAT SWITCH
Cat. No. F2040, Model GWMT1
For all models. The desired comfort setting can be selected on the
wall thermostat and the log heater will automatically cycle from pilot
to the heat setting selected. Includes thermostat assembly, 25' of
wire and two mounting screws.
WALL-MOUNT ON/OFF SWITCH
Cat. No. F0245, Model GWMS2
For all models. Allows the gas log heater to be turned on and off
with a wall switch.
127119-01C 29
SuperiorFireplaces.us.com
Page 30
NOTES
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______________________________________________________
_____________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
SuperiorFireplaces.us.com
127119-01C30
Page 31
Innovative Hearth Products
®
Superior
Brand Gas Fireplaces, Stoves and Inserts
20 Year Limited Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior® Brand gas fi replace, Stove or Insert ("Product") to be free from defects in materials
and workmanship at the time of manufacture. The product body, fi rebox and barrier carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty
against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year
Limited Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or
replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also
pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to fi ve years. THERE ARE EXCLUSIONS AND
LIMITATIONS to this 20 Year Limited Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The product body, fi rebox and barrier carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded
from this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:
Burner – Repair or replacement for one year from the date of installation
Gas components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Logs – Replacement for one year from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors – Repair or replacement for 90 days from the date of installation
Tempered glass - Replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fi re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fi replace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by
venting confi gurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specifi ed herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for a
particular use or purpose, and there is no implied condition of fi tness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year
Limited Warranty are in addition to and not a modifi cation of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefi ts and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without fi rst obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products
P/N 900223-00, Rev. B 10/2016
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
31
Page 32
SuperiorFireplaces.us.com
Record the following important information about your fi replace:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design,
materials, specifi cations, prices and also to discontinue colors, styles and
products. Consult your local distributor for fi replace code information.
Printed in U.S.A. © 2014 Innovative Hearth Products
P/N 127119-01 Rev. C 04/2017
P127119 01
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
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