Superior TF18NE, TF18PE, TF2430NE, TF2430PE Installation And Operation Instructions Manual

Download

Installation and Operation Instructions

Superior™ Unvented (Vent-Free) Gas Log Heater

P/N126818-01 Rev. A 01/2014 Models

TF18NE TF18PE TF2430NE TF2430PE

P126818-01

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁreplace or in a listed ventless ﬁrebox enclosure. It is design-certiﬁed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁreplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁred heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a ﬁre or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ﬂammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁre department.

— Installation and service must be performed by a qualiﬁed installer, service agency or the gas supplier.

SAFETY

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional infor-

mation consult a qualied

installer, service agency or the gas supplier.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-

built replace or in a listed ventless rebox enclosure.

It is design-certified for these installations in accordance with ANSI Z21.11.2.

Exception: DO NOT install

this appliance in a factory-

built replace that includes

instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an

unvented gas-red heater. It uses air (oxygen)

from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air

for Combustion and Ventilation section on page 6

of this manual.

This appliance may be installed in an aftermarket,* permanently located,

manufactured (mobile)

home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identication ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 22

Inspecting Burners............................................. 28

Cleaning and Maintenance ................................ 29

Wiring Diagram .................................................. 30

Specications .................................................... 30

Troubleshooting ................................................. 31

Parts .................................................................. 38

Accessories ....................................................... 42

Replacement Parts ............................................ 42

Service Hints ..................................................... 42

Technical Service............................................... 42

Warranty ............................................................ 43

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can create drafts that alter burner ame

patterns. Altered burner patterns can cause sooting.

Due to high temperatures, the appliance should be located out of

trafc and away from furniture and

draperies.

Do not place clothing or other ammable material on or near the

appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with heater. When using the hand-held remote accessory, keep selector switch in

the OFF position to prevent children

from turning on burners with remote.

You must operate this heater with

the replace screen and hood in place. Make sure replace screen

and hood are in place before running

heater. The replace screen shall

have openings for introduction of combustion air.

Keep the appliance area clear and free from combustible materials, gasoline and other ammable vapors and liquids.

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

IMPORTANT: Read this owner’s

manual carefully and completely before trying to assemble, op-

erate or service this replace. Improper use of this replace

can cause serious injury or death from burns, re, explosion, electrical shock and carbon

monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs, the replace may not be

working properly. Get fresh air at once! Have replace serviced. Some people are more affected by carbon monoxide than others. These

include pregnant women, people with heart or lung disease or anemia, those under the inu-

ence of alcohol and those at high altitudes. Natural and Propane/LP

gases are odorless. An odor-making agent is added to these gases. The odor helps you detect a gas leak. How-

ever, the odor added to the gas can fade. Gas

may be present even though no odor exists. Make certain you read and understand all

warnings. Keep this manual for reference. It is your guide to safe and proper operation of

this replace.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not use a blower insert, heat exchanger

insert or other accessory not approved for use with this heater.

SAFETY

Continued

www.SuperiorFireplaces.US.com

126818-01A4

SAFETY

Continued

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier,

call the re department

4. This heater shall not be installed in a bedroom or bathroom.

5. Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner.

Creosote will ignite if highly heated. A dirty

chimney ue may create and distribute

soot within the house. Inspect chimney

ue for damage. If damaged, repair ue and rebox before operating heater.

6. Do not burn solid-fuel in a replace in

which a vent-free room heater is installed.

7. If replace has glass doors, never operate

this heater with glass doors closed. Any glass doors shall be fully opened when the appliance in operation. If you operate

heater with doors closed, heat buildup inside replace will cause glass to burst.

Make sure there are no obstructions

across openings of replace.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, page 33.

9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may

create a white powder residue within burner box or on adjacent walls and furniture.

10. This heater needs fresh, outside air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if enough fresh air is not available. See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see Troubleshooting, page 35.

11. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn paper or other objects.

13. Do not use heater if any part has been exposed to or under water. Immediately call

a qualied service technician to inspect

the room heater and to replace any part of the control system and any gas control which has been under water.

14. Do not operate heater if any log is broken. Do not operate heater if a log is chipped

(dime-sized or larger).

15. Turn heater off and let cool before servic-

ing, installing or repairing. Only a qualied service person should install, service or

repair heater.

16. Make sure the remote is set to the OFF position when you are away from home for long periods of time.

17. Operating heater above elevations of

4,500 feet may cause pilot outage.

18. To prevent performance problems, do

not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

19. Provide adequate clearances around air openings.

www.SuperiorFireplaces.US.com

126818-01A 5

PRODUCT IDENTIFICATION

Figure 1 - Product Identication

LOCAL CODES

Glowing

Embers

Chassis

UNPACKING

CAUTION: Do not remove the

data plates from the grate assembly. The data plates contain important warranty and safety information.

1. Remove logs and heater base assembly from carton(s).

Note: Do not pick up heater base assem-

bly by burners. This could damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check heater for any shipping damage. If heater is damaged call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for replacement parts before returning to dealer.

Install and use heater with care. Follow all

local codes. In the absence of local codes,

use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

Left Side

Right Side

Front

www.SuperiorFireplaces.US.com

126818-01A6

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by

both realistic ames and glowing coals. This

heater is designed for vent-free operation with ue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters.

PRODUCT FEATURES

SAFETY DEVICE

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This heater has an electronic ignitor to light heater fuel supply.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the

National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable

local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation

and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. Dur-

ing heating months, home owners want their

homes as airtight as possible. While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, replaces, clothes dryers and

fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 6 through 8 will help you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion

and ventilation. However, in buildings of unusually tight construction, you must provide

additional fresh air.

Unusually tight construction is dened as

construction where: a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of

one perm (6 x 10

-11

kg per pa-sec-m2) or less with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria

above, you must provide additional fresh air.

See Ventilation Air From Outdoors, page 8. If your home does not meet all of the three

criteria above, proceed to Determining FreshAir Flow For Heater Location, page 7.

www.SuperiorFireplaces.US.com

126818-01A 7

AIR FOR COMBUSTION AND VENTILATION

Continued

Conned and Unconned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per

1,000 Btu/hr (4.8 m3 per kw) of the aggregate

input rating of all appliances installed in that

space and an unconned space as a space

whose volume is not less than 50 cubic feet

per 1,000 Btu/hr (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are

installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have

a conned or unconned space.

Space: Includes the room in which you will install

replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support) Example: 2560 cu. ft. (volume of space) x 20

= 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace __________ Btu/Hr Gas water heater* __________ Btu/Hr Gas furnace __________ Btu/Hr

Vented gas heater __________ Btu/Hr Gas replace logs __________ Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example:

Gas water heater __________ Btu/Hr Vent-free replace + _________ Btu/Hr

Total = _________ Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.

______Btu/Hr (maximum the space can

support)

______Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the above example is a conned

space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconned space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54,

the International Fuel Gas Code, or applicable local codes.

40,000 33,000 73,000

www.SuperiorFireplaces.US.com

126818-01A8

AIR FOR COMBUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling

and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Figure 3 - Ventilation Air from Outdoors

Outlet Air

Ventilated Attic

Outlet

Inlet Air

Ventilated

Crawl Space

Crawl

Space

To Attic

INSTALLATION

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining

unconned space. When ventilating to an adjoining unconned space, you must provide

two permanent openings: one within 12" of the

ceiling and one within 12" of the oor on the

wall connecting the two spaces (see options

1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2).

Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Figure 2 - Ventilation Air from Inside Building

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into Adjoining

Room,

Option 1

12"

NOTICE: This heater is intended

for use as supplemental heat. Use this heater along with your

primary heating system. Do not

install this heater as your primary heat source. If you have a central heating system, you may

run system’s circulating blower

while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualied service person must install heater. Follow all local codes.

WARNING: Any outside air

ducts and/or ash dumps in the

replace shall be permanently

closed at time of appliance installation.

WARNING: Seal any fresh air vents or ash clean-out doors located on oor or wall of replace. If not, drafting may cause pilot outage or sooting. Use a

heat-resistant sealant. Do not seal chimney ue damper.

www.SuperiorFireplaces.US.com

126818-01A 9

LOG SIZING REQUIREMENTS

Log

Size

Minimum Firebox Size

Height Depth

Front

Width

Rear*

Width

18" 19" 14" 28" 20" 24" 19" 14" 32" 22" 30" 19" 14" 40" 30"

WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox

must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly

heated. A dirty chimney ue may

create and distribute soot within the house. Inspect chimney and

rebox ue for damage. If damaged, repair ue and rebox

before operating heater.

WARNING: Never install the heater

• in a bedroom or bathroom

• in a recreational vehicle

•

where curtains, furniture, cloth-

ing or other ammable objects

are less than 36" from front, 42" from top of heater; for side clear-

ances see Figure 4, page 10

• in high trafc areas

• in windy or drafty areas

CAUTION: This heater creates

warm air currents. These currents

move heat to wall surfaces next to heater. Installing heater next

to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles,

cleaning uids, oil or kerosene lamps, etc.) in the air exist, may

discolor walls or cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing

heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventila-

tion, page 6.

CHECK GAS TYPE

Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas

type, do not install heater. Call dealer where

you bought heater for proper type heater.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INSTALLATION AND CLEARANCES FOR VENT-FREE OPERATION

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from

oor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE TO

COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

Floor 5", Front: 36"

Carefully follow the instructions below. This

will ensure safe installation into a masonry, UL127-listed manufactured replace or listed vent-free rebox.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the replace

cabinet to any combustible material and

wall should follow diagram in Figure 4,

page 10.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This combustible material must be 4" from the

side of the replace cabinet (see Figure 4, page 10).

INSTALLATION

Continued

www.SuperiorFireplaces.US.com

126818-01A10

INSTALLATION

Continued

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the replace

opening to the ceiling should not be less than 42".

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

Noncombustible

Material Distance (A)

Requirements for Safe Installation

2" or more Noncombustible material

OK.

Between 8" and 12"

24" or 30" Models: Install

replace hood accessory (GA6050 or GA6053 see Accessories, page 48).

18" Model: Noncombustible material OK.

Less than 8"

Noncombustible material must be extended to at least 8". See Between 8"

and 12", above. If you cannot extend material, you

must operate heater with

ue damper open.

Figure 6 - Minimum Mantel Clearances

Without Using Hood

Minimum NonCombustible Material

Minimum NonCombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

12"

(A)

18"

14"

20"

17"

22"

19"

24"

20"

All minimum distances are in inches

Log Set 24"/30" Models

18" Model

10"

Mantel Shelf

Figure 4 - Minimum Clearance for

Combustible to Wall

*Minimum 16" from Side Wall

Example

Minimum Noncombustible Material Clearances

If Not Using Mantel

Note: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.

You must have noncombustible material(s)

above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible

material is less than 12", you must install the replace hood accessory (24" and 30" Models

Only). See Figure 5 for minimum clearances.

If Using Mantel

You must have noncombustible material(s)

above the replace opening. Noncombustible materials (such as slate, marble, tile,

etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If

noncombustible material is less than 12", you must install the replace hood accessory (24"

and 30" Models Only). Even if noncombustible

material is more than 12", you may need the hood accessory to deect heat away from

your mantel shelf. See Figure 5 and Figures

6 and 7, page 11, for minimum clearances.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required clearances between replace opening and

mantel shelf. If you do not meet the clearances

listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between

mantel shelf and top of replace opening, a

hood is not required (see Figure 6).

Heat Resistant Material

(A)

www.SuperiorFireplaces.US.com

126818-01A 11

INSTALLATION

Continued

Determining Minimum Mantel Clearance

When Using a Hood

If minimum clearances in Figure 6, are not met, you must have a hood. When using a

hood there are still certain minimum mantel clearances required. Follow minimum clear-

ances shown in Figure 7, when using hood.

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Figure 7 - Minimum Mantel Clearances

When Using Hood

Minimum Noncombustible Material

8" Min.

12" 15" 18"

All minimum distances are in inches

Log Sets 18", 24", 30" & 36" Models

20"

10"

12"

Distances to Underside of Mantel

Hood (GA6050 or GA6053)

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

pliance at least 5" above the top surface

of combustible ooring including tile and

carpet. (see Figure 9).

NOTICE: Surface temperatures

of adjacent walls and mantels become hot during operation. Walls

and mantels above the rebox

may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the ue damper open

• raise the mantel to an accept-

able height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than

14" to the replace, you must install ap-

INSTALLING HEATER BASE ASSEMBLY

WARNING: You must secure

this heater to replace oor. If

not, heater will move when you adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a

sunken replace, special care

is needed. You must raise the

replace oor to allow access to

heater control panel. This will in-

sure adequate air ow and guard

against sooting and controls

being damaged. Raise replace oor with noncombustible mate-

rial. Make sure material is secure.

CAUTION: Do not pick up

heater base assembly by burners. This could damage heater.

Only handle base assembly by

grates.

14" Min.

Combustible Material

Noncombustible Material

Hearth

5" Min.

Combustible Material

www.SuperiorFireplaces.US.com

126818-01A12

INSTALLATION

Continued

IMPORTANT: Make sure the heater burners are level.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose and ttings (only

provided with TF burner system series) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not

provided)

• electric drill with 3/16” masonry drill bit

1. Apply pipe joint sealant lightly to male

threads of the 3/8 NPT side of gas tting

and connect to inlet side of gas control.

Remove gas tting from exible gas hose

(provided) before connecting to elbow (see Figure 10).

2. Position heater base assembly in replace.

3. Mark screw locations through holes in front panel of base (see Figure 11). If

installing in a brick-bottom replace, mark

screw locations in mortar joint of bricks.

4. Remove heater base from replace.

5. Drill holes at marked locations using 3/16" drill bit.

6. Attach base, through holes in back side panels of base, to replace oor using masonry

screws provided in hardware package (see Figure 11).

7. Connect to gas supply. See Connecting To Gas Supply.

Figure 10 - Attaching Flexible Gas Hose

to Heater Gas Regulator

Figure 11 - Attaching Base to Fireplace

Floor

Masonry Screw

CONNECTING TO GAS SUPPLY

WARNING: This appliance

requires a 3/8" NPT (National

Pipe Thread) inlet connection to

the pressure regulator.

WARNING: A qualied service person must connect heater to gas supply. Follow all local codes.

CAUTION: Never connect propane/LP replace directly

to the propane/LP supply. This

heater requires an external regulator (not supplied). Install the external regulator between the

heater and propane/LP supply.

WARNING: Never connect

natural gas replace to private (non-utility) gas wells. This

gas is commonly known as wellhead gas.

Heater Gas

Regulator

Flexible Gas Hose (if

allowed by local codes)

www.SuperiorFireplaces.US.com

126818-01A 13

Installation Items Needed

Before installing heater, make sure you have

the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

• approved exible gas line with gas con-

nector (if allowed by local codes) (not provided)

* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must

supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not re-

duce incoming gas pressure, heater regulator

damage could occur. Install external regulator with the vent pointing down as shown in Figure

12. Pointing the vent down protects it from

freezing rain or sleet.

CAUTION: Use only new,

black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate

NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 13).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Propane/LP Supply Tank

External Regulator with Vent Pointing Down

Figure 12 - External Regulator With Vent

Pointing Down

INSTALLATION

Continued

Check your building codes for any special requirements for locating equipment shutoff

valve to replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint sealant that is resistant to liquid

petroleum (LP) gas.

* Purchase the optional equipment shutoff

valve from your dealer.

**Minimum inlet pressure for purpose of input

adjustment.

Figure 13 - Gas Connection

Tee Cap Pipe Joint Nipple

3" Minimum

Gas

Regulator

PROPANE/LP From External Regulator (11" W.C.** to 14" W.C. Pressure) NATURAL From Gas Meter (5" W.C.** to 10.5" W.C. Pressure)

Equipment Shutoff Valve With 1/8" NPT Tap*

Approved

Flexible Gas

Hose (if allowed

by local codes)

Sediment Trap

www.SuperiorFireplaces.US.com

126818-01A14

INSTALLATION

Continued

We recommend that you install a sediment

trap in supply line as shown in Figure 13, page

13. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely

to freeze. A sediment trap traps moisture and

contaminants. This keeps them from going into heater controls. If sediment trap is not

installed or is installed wrong, heater may

not run properly.

CAUTION: Avoid damage to

gas control. Hold gas control with wrench when connecting it

to gas piping and/or ttings.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping

and connections, internal and

external to unit, for leaks after

installing or servicing. Correct all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, page 12.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa) will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system.

Apply noncorrosive leak detection uid to

all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected

ttings for leaks.

Test Pressures Equal To or Less Than 1/2

PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 14).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 15 or

Figure 16, page 15). Apply noncorrosive leak detection uid to all joints. Bubbles

forming show a leak.

4. Correct all leaks at once.

Figure 14 - Equipment Shutoff Valve

Open

Closed

Equipment Shutoff Valve

Figure 15 - Checking Gas Joints

(Propane/LP Only)

Control Valve Location

Propane/LP Supply Tank

Equipment Shutoff Valve

www.SuperiorFireplaces.US.com

126818-01A 15

Figure 19 - Touch Pad Control Cable

Figure 20 - Connecting end of Touch Pad

Cable

Touch Pad Wire Harness

Touch Pad Control

PRESSURE TESTING HEATER GAS

CONNECTIONS

Open equipment shutoff valve (see Figure

14, page 14).

2. Open main gas valve located on or near gas meter for natural gas or open propane/ LP supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for pro-

pane/LP (see Figure 15, page 14 or Figure

16). Apply noncorrosive leak detection uid

to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operation, page 26). Check all other internal joints for leaks.

Turn off heater (see To Turn Off Gas to Ap-

pliance, page 26.

Gas Meter

Figure 16 - Checking Gas Joints (Natural

Gas Only)

Control Valve Location

Equipment Shutoff Valve

INSTALLATION

Continued

POWER SUPPLY AND BATTERY INSTALLATION

It is helpful to have a ashlight so you can

see the connections as described below. Locate the battery power supply. It is the black box with the red and black wires. Locate the control module (see Figure 17). Connect the battery power supply to the control module by plugging the battery power supply to the mating receptacle on the control module. The receptacle is located on the side of the black

control module next to the word “SUPPLY”

which is molded in the control module’s black housing (see Figure 17). Be certain to push the plug fully into the receptacle. Install batteries in the battery power supply and hand held remote control.

TOUCH PAD INSTALLATION

Locate the touch pad wire harness and the touch pad control (see Figure 18). They are shipped from the factory in the clear plastic bag with your owner’s manual. Connect the black plastic connectors together as shown in Figure 19. Connect the remaining end with the white plastic connector to the control module in the socket marked TOUCH LED (see Figure 20).

NOTE: The touch pad includes a red LED

display light. If the LED remains on, the black

plug is connected upside down. You must unplug the touch pad control from the touch

pad wire harness, turn over, and reconnect.

Figure 17 - Control Module

S1 Button

Connect Battery Plug Here

Figure 18 - Touch Pad Wire Harness and

Touch Pad Control

www.SuperiorFireplaces.US.com

126818-01A16

INSTALLATION

Continued

INSTALLING LOGS, EMBERS AND LAVA ROCK

WARNING: Failure to position the parts in accordance with these diagrams or failure

to use only parts specically

approved with this heater may result in property damage or personal injury.

TF Series Burner System - Log

Compatibility Chart

Burner System

Models

Fiber Log

Models

Concrete Log

Models

TF18NE

TF18PE

LTF18-MM LTF18-RS

TF2430NE

TF2430PE

LTF24-MM LTF30-MM

LTF24-RS LTF30-RS

Figure 21 - TF Series Burner System-

Log Compatibility Chart

CAUTION: After installation and periodically thereafter,

check to ensure that no ame

comes in contact with any log. With heater set to Hi, check to

see if ames contact any log. If

so, reposition logs according to log installation instructions in this manual. Flames contacting logs will create soot.

LTF(18,24,30)-MM LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs

supplied with heater or as identied for use with the heater as shown in Figure 21, page

16. Each log includes reference numbers formed in the bottom or back of the log. The circled number indicates the order it is placed on the burner system. The remaining numbers

indicate the size burner system the logs are designed to t. For example, the rst log for

a 24 inch burner system will include a circled 1 and also a 24. The circled 1 indicates this

is the rst log to be installed. The 24 indicates

this log belongs to a 24 inch log set. See page 46 for reference numbers detail.

1. Place the rear log (#1) on base assembly

as shown in Figure 22. Log will t over

right end of burner and rest in middle of U-burner.

Figure 22 - Installing Log # 1

''U'' Burner

Base assembly

www.SuperiorFireplaces.US.com

126818-01A 17

INSTALLATION

Continued

2. Place the middle log (#2) in front of the Uburner and against the edges of the plate as shown in Figure 23.

Figure 26 - Installing Log # 5

Figure 25 - Installing Log # 4

Figure 24 - Installing Log # 3

Figure 23 - Installing Log # 2

3. Place the front left log (#3) onto the base assembly between the middle log (#2) and

the grate ngers. The back of the front left

log (#3) will rest against the front of the middle log (#2). The notch at the end of

the front left log (#3) will t around the grate

bar. See Figure 24.

Metal Pin

Rectangular Peg

4. Place the front right log (#4) onto the base assembly between the middle log (#2) and the grate. The back of the front right log (#4) will rest against the front of the middle log (#2). The notch in the end of the front

right log (#4) will t around the grate bar.

See Figure 25.

5. Place the left back top log (#5) on top of the rear log (#1). Match the rectangular peg on top of the left side of the rear log (#1) with the rectangular hole on the bottom of the left back top log (#5). Match the metal

pin on the top of the rear log (#1) with the round hole in the bottom of the left back top log (#5). See Figure 26.

6. Place the left top forked log (#6) on the top of the middle log (#2). Match the rectangular projection on top of the middle log (#2) with the rectangular hole on the bottom of the left top forked log (#6). Match the metal pin on the top of the middle log (#2) with the round hold in the bottom of the left top

forked log (#6)See Figure 27, page 22.

7. Place the right rear chunk log (#7) on top of the middle log (#2) and rear log (#1) as

shown in Figure 28, page 18. Match the

round peg on the top of the rear log (#1) with the round hole on the bottom of the right rear chunk (#7) log and square peg on the top of the middle log (#2) with the square hole on the bottom of the right rear chunk log (#7).

www.SuperiorFireplaces.US.com

126818-01A18

INSTALLATION

Continued

Figure 30 - Installing Log # 9

Figure 29 - Installing Log # 8

Figure 28 - Installing Log # 7

Figure 27 - Installing Log # 6

8. Place the front right mid log (#8) on top of the front right log (#4) as shown in Figure

29. Match the round metal pin on the top of the front right log (#4) with the round hole on the bottom of the front right mid log (#8).

9. Place the top right log (#9) on top of the right rear chunk log (#7) and front right mid log (#8) as shown in Figure 30. Match the round peg on the top of the right rear chunk log (#7) with the round hole on the bottom of the top right log (#9) and square peg on the top of the front right mid log (#8) with the square hole on the bottom of the top right log (#9).

10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in

Figure 31, page 19. Match the rectangular

peg on the top of the right rear chunk log (#7) with the rectangular hole on the bottom of the right rear top log (#10).

11. Place the left top log (#11) on top of the left back top log (#5) and left top forked log (#6)

as shown in Figure 32, page 19. Match the

round peg on the top of the left top forked log (#6) with the round hole on the bottom of the top left log (#11) and rectangular peg on the top of the left back top log (#5) with the rectangular hole on the bottom of the top left log (#11).

Rectangular Peg

Round

Peg

Metal Pin

Round Peg

Square Peg

www.SuperiorFireplaces.US.com

126818-01A 19

Figure 31 - Installing Log # 10

Figure 32 - Installing Log # 11

INSTALLATION

Continued

Figure 33 - Final Assembly

Square Peg

Round

Peg

Figure 34 - Installing Bottom Ember Log

Figure 35 - Installing Rear Log

LTF(18,24,30)-RS LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use

logs supplied with heater or as identied for

use with the heater as shown.

1. Place bottom ember log on base assembly as shown in Figure 34. The log

should t over the left side of the burner

and rest in the middle of the U-burner.

2. Place the rear log on the base assembly

as shown in Figure 35. The rear log has grooves in the bottom which will allow the log to sit on the burner and behind the bottom ember log

Rear Log

Base Assembly

Burner Tube

Bottom Ember Log

Burner Tube

www.SuperiorFireplaces.US.com

126818-01A20

INSTALLATION

Continued

Figure 36 - Installing Right Front Log

Figure 37 - Installing Left Front Log

Figure 38 - Installing Right Crossover

Log

Figure 39 - Installing Left Crossover Log

3. Place the right front log onto the base and grate assembly as shown in Figure

36. The log has notches in the bottom for the grate.

4. Place the left front log onto the base and the right front log as shown in Figure 53. The left front log has a notch on the bottom that will line up with the projection on the right front log.

5. Place the right crossover log onto the rear log and the right front log as shown in Figure 38. The right crossover log has notches in the bottom that will line up with the projections on the rear log and the right front log.

6. Place the left crossover log onto the rear log and the left front log as shown in Figure 39. The left crossover log has notches in the bottom that will line up with the projections on the rear log and the left front log.

Base Assembly

Grate

Assembly

Left Front Log

Rectangular Projection

Right Front Log

Right Crossover Log

Projections for Sitting Log

Projection for Sitting Log

Left Crossover Log

www.SuperiorFireplaces.US.com

126818-01A 21

Figure 41 - Placement of Rock Wool (shown with Platinum Bright Embers)

Figure 40 - Platinum Bright Embers

Flat Front Burner

Ember Material

Rock Wool

EMBER PLACEMENT

WARNING: Do not operate unit

without ember material correctly

in place as shown in Figures 40 & 41. Do NOT place ember mate-

rial anywhere else on the unit. Use only ember material supplied

with unit. Excessive or incorrectly

placed ember material may pro-

duce carbon monoxide or soot. If

replacement embers are needed, the replacement embers must be purchased from IHP. See page 43 for part numbers.

1. Two ember materials are supplied with

this log set. Platinum Bright Embers give a bright glow appearing as hot coals.

Should embers need replacing, see Parts,

page 39.

Platinum Bright Ember placement. Add

embers to front, at burner. Gently remove

embers from bag. Separate pieces of ember material and place on surface of

at burner just behind horizontal ports as

shown in Figure 40.

Rock Wool placement. Place rock wool

material on front at burner in areas away

from ports as shown in Figure 41.

2. Add lava rock and small decorative logs

around base of heater if desired. DO NOT

place rock or additional logs on front burner or on logs. Placing any material

on unit other than ember material on front burner may result in production of carbon monoxide or soot.

INSTALLATION

Continued

WARNING: All previously applied loose material must be removed prior to reapplication.

www.SuperiorFireplaces.US.com

126818-01A22

OPERATION

NOTICE: During initial operation

of new heater, burning logs will give off a paper-burning smell.

Orange ame will also be present. Open damper or window to

vent smell. This will only last a few hours.

WARNING:

• If replace has glass doors,

never operate this heater with glass doors closed. If you operate heater with doors closed,

heat buildup inside replace

will cause glass to burst. Make sure there are no obstructions

across openings of replace.

• You must operate this heater

with a replace screen in place. Make sure replace screen is

closed before running heater.

WARNING: Damper handle

will be hot if heater has been running.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-

low these instructions exactly, a re or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance is equipped with an igni-

tion device which automatically lights

the pilot. Do not light pilot by hand.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

C. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

1. STOP! Read the safety information.

2. Make sure equipment shutoff valve is fully open.

3. Press any button on the remote to power

the remote on. Press the MODE zone or

the MODE/SET Button to start the unit. You will hear a beep from the control module and the pilot will start to light the unit.

Note: You may be running this heater for the

rst time after hooking up to gas supply.

If so, you may have to restart the unit several of times to allow the air to bleed from the system.

TO TURN OFF GAS

TO APPLIANCE

1. Once you have activated the screen press the MODE Zone or MODE/SET Button until you see OFF.

2. Close equipment shutoff valve.

www.SuperiorFireplaces.US.com

126818-01A 23

OPERATION

Continued

REMOTE CONTROL OPERATION

BASIC CONSTRUCTION

• Touch-Screen LCD and three push buttons will allow input from users.

• LCD screen will provide system status & input feedback to user.

• Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function). To activate any command, the backlight for the screen must be on and the

command must be touched before the backlight goes off.

• Powered via four AAA sized batteries (6V nominal) with LOW BATTERY INDICATOR

(5.0V).

Touch-Screen LCD and Button Layout (Not to scale)

Figure 42 - Touch-Screen LCD and Button Layout

MODE Zone

ROOM TEMP Zone

TIME/PROG Zone

CHANNEL PROG Zone

SET TEMP Zone

FLAME Zone

DOWN Button

UP Button

MODE/SET Button

CHANNEL UNLOCK Zone

Cont.

S M T W T F S

AM PM

ROOM

SET

P2 P2

Pilot

ON THERMO OFF

PROGRAM

MODE/SET

www.SuperiorFireplaces.US.com

126818-01A24

OPERATION

Continued

FUNCTIONAL DESCRIPTION

Note: All function adjustments will be automatically accepted 15-seconds after pressing

a given touch zone or button. The user may

press the MODE/SET button to immediately accept the adjustment manually.

CHANNEL SELECTION

This control may be operated in 3 different

sub-channels for applications where 2.4GHz

interference causes delayed operation of the remote control. The factory default is Channel

3. To change the channel on the transmitter:

• Touch the CHANNEL PROGRAM and CHANNEL UNLOCK zones simultane-

ously and hold for 5-seconds.

• The LCD screen will go blank except “Ch” will be displayed in the SET TEMP Zone and either “01”, “02”, or “03” will

be displayed in the ROOM TEMP Zone.

• Press the UP or DOWN buttons to change the channel number (01-03).

• Press the MODE/SET Button to return to the normal operating display.

Receiver Operation Notes:

• The receiver manufacturer may refer to channels 01, 02, or 03.

• Receiver must be paired with transmitter

in the receiver’s factory default channel.

• Once paired, the channel selection may

be changed in the transmitter per the instructions above.

• Once the channel selection is changed in the transmitter, the power supply to the

receiver must be removed for at least

30-seconds, then re-applied.

• The receiver will recognize the new

channel selection after about 30-seconds to 1-minute and normal operation will resume.

MODES OF OPERATION

OPERATION MODES:

• MANUAL OFF

• MANUAL ON

• THERMOSTAT (with optional PRO- GRAM Mode)

The modes may be cycled in the order above by touching the MODE Zone or pressing the MODE/SET Button.

MANUAL OFF MODE:

• Transmits ame OFF command.

• Pilot Method: Intermittent Pilot Ignition

(IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ame will be turned OFF

• LCD Displays:

• MODE Zone: OFF is displayed

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indica-

tor and current time is displayed

• FLAME Zone: Blank

MANUAL ON MODE:

• Transmits ame ON command.

• Pilot Method: Intermittent Pilot Ignition

(IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ame will be ignited before turn

Main Flame ON.

• LCD Displays:

• MODE Zone: ON is displayed

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator

and current time is displayed

• FLAME Zone: A Flame Icon and ame

setting level number is displayed

THERMOSTAT MODE:

• Will cycle ame on and off based on

room and set temperatures. Will transmit

ON command if SET TEMP (+SWING)

is higher than ROOM TEMP and will transmit OFF command if SET TEMP

(-SWING) is lower than ROOM TEMP.

• Built-in thermostat will measure room

temperature.

• All programming should be written for deg. F and converted to deg. C when selected.

• Temperatures may be displayed in degrees F (factory default) or degrees C. Press the UP and DOWN Buttons simultaneously to change between degrees F and C.

• SET TEMP: While in THERMOSTAT mode, press the UP or DOWN Button

www.SuperiorFireplaces.US.com

126818-01A 25

OPERATION

Continued

to change the SET TEMP (45-90 deg. F, 7-32 deg. C); the new set temperature

will automatically be accepted after 2 seconds. The factory default SET TEMP is 68 deg. F.

• SWING Temperature: This model does not allow for SWING temperature adjustment. This model utilizes thermostatic ame modulation that will modulation the main ame based on the difference

between room temperature and set temperature (see example below).

• Important - factory SWING TEMPERATURE setting is 2 degrees. The thermo-

static ame modulation feature will not allow this SWING to be changed.

EXAMPLE:

Set Temperature Room Temp. Flame Level

74F OFF 73F Level 1

Set Temperature (72) 72F Level 2

71F (or less) Level 3

• Pilot Method: Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ame will remain ON when Main

Flame Cycles ON and OFF.

• Manual Flame Adjustment while in THERMOSTAT mode: If Flame-A is manually adjusted while in thermostat

mode, it will override the automatic ame setting until the ame cycles off, then back ON thermostatically; when the ame cycles ON again, automatic ame adjustment will resume. Automatic ame adjustment will also resume if the operational mode is cycled out of, then

back into THERMOSTAT mode or if the SET temperature is changed.

• THERMOSTAT OFF LCD Displays:

• MODE Zone: THERMO and OFF is

displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator

and current time is displayed

• FLAME Zone: Blank

• THERMOSTAT ON LCD Displays:

• MODE Zone: THERMO and ON are

displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator

and current time is displayed

• FLAME Zone: A Flame Icon and ame

setting level number is displayed

Thermostat Disable Feature

• The Thermostat Mode (described above) may be disabled for applications where a thermostat is not allowed or undesirable. When Thermostat Mode is Disabled:

• The Modes of operation will cycle between MANUAL ON and MANUAL OFF (omitting THERMO).

• Program Operation (described below) is also disabled.

• The SET TEMP zone will be blank.

• The room temperature will still be mea-

sured & displayed in the ROOM TEMP Zone.

• The TIME/PROG zone will continue to display the Clock and Day of week, but

none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Thermostat,

the transmitter must be in MANUAL

OFF Mode, then touch and hold the

SET TEMP Zone and the DOWN Button simultaneously for 10- seconds. The LCD screen will go blank except either THERMO and OFF or THERMO and

ON will ash 3-times (0.5-seconds OFF,

0.5-seconds ON) to indicate the change has been made.

DAY AND TIME DISPLAY

• The current day of week and time of day will be continuously displayed in the

TIME/PROG Zone (except during Setup

operations).

• The day of week will be displayed as one of the following: S, M, T, W, T, F, S

• The time of day will be in 12-hour AM,

12-hour PM format. Midnight will be displayed as 12:00am.

• Day/Time Setup:

1. Press and hold the MODE Zone for 5 seconds to enter Day/Time Setup.

www.SuperiorFireplaces.US.com

126818-01A26

OPERATION

Continued

2. Touch the UP or DOWN Buttons to adjust the day of week (press the MODE/SET Button or wait for 15 seconds for adjust-

ment to be accepted, then enter hour of

day adjustment).

3. Press the UP or DOWN Buttons to adjust the hour of the day. The time will

advance in 1-hour increments; AM and

PM will change when the hour advances to 12:00 midnight and 12:00 noon respectively (press the MODE/SET Button or wait for 15 seconds for adjustment to

be accepted, then enter minute of hour

adjustment).

4. Press the UP or DOWN Buttons to adjust the minute of the hour. The time will advance in 1-minute increments (press the MODE/SET Button or wait for 15 seconds and the transmitter will exit Day/Time Setup and return to normal operation).

5. LCD Displays – when in Day/Time Setup:

• MODE Zone: Blank

• ROOM TEMP Zone: Blank

• SET TEMP Zone: Bank

• TIME/PROG Zone: Day of Week, or

Time of Day will Flash

• FLAME Zone: Blank

•

Program Operation

• Touch the TIME/PROG Zone to activate

or deactivate Program Operation. Touching the MODE Zone or pressing the MODE/SET Button will also deactivate Program Operation. When Program Op-

eration is deactivated, the transmitter will

return to MANUAL OFF Mode.

• Program Operation will cycle replace

ignition ON and OFF based on time settings (2 weekend periods and 2 weekday periods) and thermostat settings. Press the MODE/SET Button or wait for 15 seconds to advance to each subsequent program setting.

• Pilot Method (same as Thermostat Mode): Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ame will remain ON when Main

Flame Cycles ON and OFF.

• To enter Program Setup, touch and hold the TIME/PROG Zone for 5 seconds.

• Program OFF LCD Displays:

• MODE Zone: OFF

• ROOM TEMP Zone: Measured tempera-

ture is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator, current time, and Program status

(P1- OFF or P2-OFF) is displayed

• FLAME Zone: Blank

• Program ON LCD Displays:

• MODE Zone: THERMO and either ON

or OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator, current time, and Program status

(P1- ON or P2-ON) is displayed

• FLAME Zone:  If Thermostat is ON, A Flame Icon and

ame setting level number is displayed.  If Thermostat is OFF, display is blank.

Program Disable Feature

• The Program Mode (described above) may be disabled for applications where a program operation is not allowed or undesirable. When Program Mode is Disabled:

• The user will not be able to activate Program Mode

• The user will not be able to enter Program Setup or edit Program Mode settings.

• The TIME/PROG zone will continue to display the Clock and Day of week, but

none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Program Mode, the transmitter must be in MANUAL OFF Mode, then touch and hold the TIME/PROG Zone and the DOWN

Button simultaneously for 10-seconds. The LCD screen will go blank except

either PROGRAM and OFF (OFF display in MODE Zone) or PROGRAM and ON (ON display in MODE Zone) will ash 3-times (0.5-seconds OFF, 0.5-seconds

www.SuperiorFireplaces.US.com

126818-01A 27

OPERATION

Continued

ON) to indicate the change has been made.

Flame-A (or Main) Adjustment

• Transmits a ame height setting command to the control module to adjust the Flame-A height.

• Available settings are 1-3 with a factory default of 3. Refer to the THERMOSTAT Mode section for additional details on flame modulation in THERMOSTAT mode.

• While in MANUAL ON, THERMOSTAT ON, or PROGRAM ON modes, touch

the FLAME Zone to enter Flame-A Ad-

justment, then press the UP or DOWN buttons to raise and lower the ame;

press the MODE/SET Button or wait for 15 seconds to accept the new setting.

• LCD Display: When setting the Flame-A height, the Flame-A icon, and Flame-A setting number will ash in the FLAME

Zone.

Child-Lock Operation

• Child-Lock operation prevents any user input to the transmitter. No mode of operation or feature may be adjusted when Child-Lock is activated. All automatic

functions (thermostat, program, etc.) will

continue normally.

• To activate or deactivate the Child-Lock feature, press and hold the MODE/SET

and DOWN Buttons simultaneously for 5 seconds.

• LCD Displays:

• When activated, the LOCK icon will ap-

pear in the MODE Zone.

• If any touch-zone or button is pressed when activated, the LCD backlight will illuminate and the LOCK icon will ash

for 5 seconds in the MODE Zone.

Room Temperature Limit

• The Room Temperature Limit Shutdown feature will operate in MANUAL

ON, THERMOSTAT ON mode, and PROGRAM ON modes. If the room temperature reaches 95 deg. F or greater,

the transmitter will automatically change to MANUAL OFF mode and send a MANUAL OFF command to the control module. If the user turns the control back ON and the room temperature is

still 95F or greater, the transmitter will

switch to back manual OFF and send another OFF command the next time the transmitter reads & updates the room temperature (2-minute update interval).

PAIRING

The remote and receiver are paired at the factory but in case they do not communicate after proving the batteries are fresh, repairing may be necessary. Follow the steps below to repair the remote to the receiver.

It is helpful to have a ashlight so you can

see the connections as described below. Before proceeding, locate the S1 button on the receiver shown in the figure below. You will need to access this button during the re-pairing procedure and only have 20 seconds to press and release it.

To enter pairing mode press and hold the MODE/SET Button for 10-seconds.

• Transmitter will transmit a pairing sig- nal for 20-seconds, then automatically

exit pairing mode and return to normal operation.

• LCD Displays – When pairing mode is activated:

1. MODE Zone: Blank

2. ROOM TEMP Zone: The letters “On”

will ash.

3. SET TEMP Zone: The letter “P” is

displayed

4. TIME/PROG Zone: Blank

5. FLAME Zone: Blank

Receiver Operation Note: Once transmitter

is in pairing mode, press the yellow or black

pairing button on the receiver.

Figure 17 - Control Module

S1 Button

Connect Battery Plug Here

www.SuperiorFireplaces.US.com

126818-01A28

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 44 shows a correct pilot ame pattern. Figure 45 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching

the thermocouple. This will cause the thermo-

couple to cool. When the thermocouple cools,

the heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 45.

• turn heater off (see To Turn Off Gas to Ap-

pliance, page XX

• see Troubleshooting, page XX

Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue

and have no yellow or orange color.

Figure 44 - Correct Pilot Flame Pattern

(Your pilot may vary from pilots shown)

Pilot Burner

Thermocouple

Figure 45 - Incorrect Pilot Flame Pattern

(Your pilot may vary from pilots shown)

Thermocouple

Pilot Burner

TOUCH PAD OPERATION

This touch control has only 3 buttons for con-

trolling manually the ame of the appliance

(see Figure 43). The touch pad has:

1. Led display

2. ON/OFF button

3. UP button

4. DOWN button With this control it is possible to turn on the

re, turn off the re and control the ame level.

Note: The touch pad includes a red LED display light. If the LED remains on, the black plug is connected upside down. Unplug, turn over, and reconnect.

SWITCHING ON

To turn the system on just press the ON/OFF button. The system will emit a beep and begin

the ignition process, which can take about

20 seconds. Once the start up process is

complete, the pilot ame is lit.

REGULATING THE FLAME LEVEL.

1. To increase the ame level, press the up button ( ). A beep and a ash of the LED indicate that the system has

accepted the order, and the ame will

increase instantly (see Figure 59).

2. To decrease the ame level, press the down button ( ). A beep and a ash of the LED indicate that the system has

accepted the order, and the ame will

decrease instantly (see Figure 59).

OFF

LED Display

ON/OFF Button

UP Button

DOWN Button

Figure 43 - Touch Pad Control

SWITCHING OFF

To switch off the re, the ON/OFF button

should be pressed. After the system has emit-

ted a beep, the re switches off.

WARNING: Do not convert

heater to use different fuel type.

Only use heater with fuel type specied.

INSTALLATION

Continued

www.SuperiorFireplaces.US.com

126818-01A 29

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep

control areas, burners and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali-

ed service person. Heater may

need more frequent cleaning due

to excessive lint from carpeting,

pet hair, bedding material, etc.

WARNING: Failure to keep

the primary air opening(s) of the burner(s) clean may result

in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides

a clean burning ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air in-

let holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by

a qualied service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI.

Your local computer store, hardware store or

home center may carry compressed air in a

can. If using compressed air in a can, please

follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt (see Figure 46).

3. Blow air through the ports/slots and holes in the burner.

4. Check injector holder located at end of burner tube again. Remove any large

particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

Figure 46 - Injector Holder On Outlet

Burner Tube

Injector Holder

Primary Air Inlet Holes

Figure 47 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. Additional cleaning may be needed for proper pilot operation based on use/lack of use. A yellow tip on the

pilot ame may indicate dust and dirt in the

pilot assembly. There is a small pilot air inlet

hole about from where the pilot ame comes

out of pilot assembly (see Figure 47). With

unit off, lightly blow air through air inlet hole.

You may blow through a drinking straw if compressed air is not available.

LOGS

• If you remove logs for cleaning, refer to

Installing Logs Embers and Lava Rock, page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner ame holes with

heater running. All slotted burner flame holes

should be open with ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off heater and let cool. Remove blockage, blocked burner ame holes will create soot.

WARNING: The injector hold-

ers (air shutters) are not adjustable. Do not move injector holders

from their original positions.

Pilot Air Inlet Hole

Pilot Assembly

www.SuperiorFireplaces.US.com

126818-01A30

WIRING DIAGRAM

SPECIFICATIONS

TF18PE

• Rating (Variable): 24,000/28,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

TF18NE

• Rating (Variable): 24,000/28,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

TF2430PE

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

TF2430NE

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

POWER SUPPLY BOX

CONTROL MODULE

REMOTE CONTROL

Cont.

S M T W T F S

ROOM

SET

Pilot

ON THERMO OFF

PROGRAM

MODE/SET

www.SuperiorFireplaces.US.com

126818-01A 31

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Missing or weak batteries at power supply box or remote. Control module may beep 10 times or may not beep at all. LCD display may show "BATTERY ERROR".

2. Unplugged power supply (battery) box

3. Touch pad not plugged in to module or plugged in incorrectly

4. Control valve wiring harness not plugged in or not in proper position

5. Remote not communicating with control module

REMEDY

1. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to

DC voltage, initiate the ignition sequence, and observe the volt-

age while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.)

2. Plug power supply box to module see page 15.

3. Plug touch pad in module see

page 15, gure 19. Check to see

it is positioned as shown.

4. Check to see that the control valve wiring harness' blue connector is plugged in to the module. Check to see that it is aligned with the

mating pins. If any pins are visible,

then the connector is not in the

correct position. If this is the case, disconnect, align, and reconnect

to the module.

5. The remote communicates with the module periodically. It doesn't communicate with the module continuously to conserve battery power.

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no function or response.

www.SuperiorFireplaces.US.com

126818-01A32

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

6. LED is blinking

7. Ignitor cable is not connected

8. Ignitor cable pinched or wet

9. Broken Ignitor cable.

10. Ignitor electrode positioned wrong.

11. Ignitor electrode broken.

12. Control module sounds 2 cycles

of 3 beeps; LCD display may

show ROM ERROR

13. Control module sounds 2 cycles

of 5 beeps; LCD display may

show SUPPORT ERROR

14. Bad reception from remote

15. If LED on touch pad is continu-

ously on, the cable is connected

the wrong way.

16. The control module sounds 2 cycles of 5 beeps. The wiring assembly from the control valve is disconnected or broken.

6. This indicates the battery power is low. Replace the batteries in the power supply box.

7. Check the ignitor connection at both the control module and the ods pilot. Connect if loose.

8. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

9. Replace wire harness including ignitor cable.

10. Replace ods pilot assembly.

11. Replace ods pilot assembly.

12. Replace control module

13. Ground cable from control valve

wiring harness is not grounding properly. Reposition spade terminal so that it makes contact with burner chassis metal or valve body.

14. Change batteries in remote. Check reception of signal from a shorter distance. If still not working, try changing the channel in the configuration menu.

If this does not x the problem,

reset the channel (see page 28 Channel Selection) and follow the instructions in Pairing on page

28. Replace remote and control

module as a nal action.

15. Disconnect the touch pad be-

tween the long and short cables,

turn the short cable with the touch pad over and reconnect.

16. Connect the wiring harness at the control module. Replace the valve assembly if all other cause/remedies fail to correct his problem.

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no function or response. (Continued from page 35).

www.SuperiorFireplaces.US.com

126818-01A 33

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed on the

remote or touch pad, the pilot sparks

but there is no ignition.

1. Gas supply turned off or equipment shutoff valve closed

2. Air in gas lines.

3. Thermocouple circuit between the control valve and the control module is open.

4. No gas to the ods pilot

5. Depleted gas supply (propane/LP only)

6. Valve cable is disconnected or broken.

7. ODS pilot is clogged

8. Gas regulator setting is not correct

1. Turn on gas supply or open equipment shutoff valve.

2. Continue turning the burner system ON and OFF. Repeat igniting operation until air is removed.

On rst time ignitions, air in the

lines is common and it is not uncommon to repeat the ignition sequence 10 to 15 times before enough gas is at the ods pilot for it to light.

3. Check the thermocouple connection at the control valve and also at the control module. The thermocouple connection at the control valve should be hand tight plus 1/4 to 1/2 turn. You should not be able to loosen the thermocouple at the control valve with your hand. Check the thermocouple terminal connection

at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the

terminal's opening and reinstall on to the control module.

4. While the pilot is sparking, check for gas ow at the ods pilot. If ow is present, try to light the pilot with

a long reach lighter. If it will not

light but the ame is disturbed,

air is in the line. Cycle through the ignition sequence to clear the line of air until gas is present. If no

ow is present at the gas valve,

check to see all shut off valves are open. Verify proper pressure is supplied to the valve. Excessive pressure can lock out the appliance's regulator. Also check to see that the wiring harness from the control valve is properly connected at the control module. The wiring harness connection

housing can be identied by it's

blue connector housing.

5. Contact local propane/LP gas company.

6. Connect valve cable correctly

7. Clean ods pilot (see Cleaning and

Maintenance , page 33) or replace

ods pilot assembly.

8. Replace gas regulator

www.SuperiorFireplaces.US.com

126818-01A34

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS pilot lights but pilot ame goes

out before burners light.

Burner system lights from remote but not from touch pad

Burner system does not ignite the burner while the remote is in the program mode.

Burner system shuts off after operating 6 seconds then sounds 5 beeps.

Low battery power in remote.

1. Equipment shutoff valve not fully open

2. Missing or weak batteries at power supply box or remote.

3. Thermocouple circuit between the ods pilot and control module is loose or damaged.

4. Pilot ame not touching thermocouple, which allows thermocouple to cool, causing pilot ame

to go out. This problem could be caused by one or both of the following: A) Low gas pressure or B)Dirty or partially clogged ODS pilot.

5. Thermocouple damaged

6. Control valve damaged.

1. Touch pad cable disconnected or broken

2. Defective touch pad

1. Program mode does not work if soft start is deactivated.

1. Short in touch pad wiring.

1. Batteries are weak. LOW BATTERY is shown in remote display.

1. Fully open equipment shutoff valve.

2. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to

DC voltage, initiate the ignition sequence, and observe the volt-

age while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.).

3. Check thermocouple terminal connection at the control module.

If it is loose, remove it with needle nose pliers, using the pliers,

slightly close the terminal's opening and reinstall on to the control module.

4. A) Contact local natural or propane/LP gas company. B) Clean ODS pilot (see Clean-

ing and Maintenance, page 33)

or replace ODS pilot assembly.

5. Replace ods pilot assembly.

6. Replace control valve

1. Connect or replace touch pad and cable.

2. Replace touch pad

1. Activate soft start in the remote.

1. Replace touch pad and wiring harness.

1. Replace batteries in remote.

www.SuperiorFireplaces.US.com

126818-01A 35

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner system shuts off. Control module sounds 2 cycles of 3 beeps.

Burner system shuts off. Control module sounds 20 beeps.

Burner system shuts off. Control module sounds 1 long beep.

Burner systems shuts off.

Burner system lights or shuts off without touching the remote.

1. Faulty control module

1. Remote and control module not communicating properly

2. Faulty control module

1. Loss of communication between control module and remote after 18 minutes.

1. Control module is too hot

1. The SAFETY temperature setting in the remote has shut the burner system off.

1. More than one burner system is present and operating on the same frequency.

1. Replace control module.

1. Follow Pairing instructions on page 28 to re-pair remote to control module.

2. Replace control module

1. Either the remote is too far from the burner system or the remote needs new batteries. The remote should work within 20 feet of the burner system. If it does not, replace the batteries in the remote and battery supply box.

1. Check to see the replace size meets the minimum requirements. Call technical service.

1. The remote includes a shut off that is preset at 40C (104F). If the remote is placed in a location that is at or above this temperature it will shut the burner system off. Placing the remote on a mantel may result in this problem. If it

occurs, relocate the remote to a

cooler location.

1. Follow Pairing instructions on page 28 to re-pair remote to control module.

www.SuperiorFireplaces.US.com

126818-01A36

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Inlet gas pressure is too low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Burner orice is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

1. Residues from manufacturing processes and logs curing

1. Set the unit to HI by using the remote when burners are cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner

orice(s)

1. When heated, vapors from furniture polish, wax, carpet cleaners,

etc. may turn into white powder residue

1. Not enough combustion/ventilation air

1. Metal expanding while heating or contracting while cooling

REMEDY

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning

and Maintenance, page 33) or replace burner orice(s)

3. Contact qualied service person

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning

and Maintenance, page 33) or replace burner orice(s)

3. Contact qualied service person

1. Clean burner (see Cleaning and Maintenance, page 33) or replace

burner orice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Cleaning and Maintenance, page 33)

2. Replace gas regulator

1. Problem will stop after a few hours of operation

1. Set the unit to LO by using the remote and let warm up for a minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see pages 9 through

11)

4. Clean burners (see Cleaning and

Maintenance, page 33) or replace burner orice(s)

1. Turn heater off when using furni-

ture polish, wax, carpet cleaners

or similar products

1. Refer to Air for Combustion and Ventilation requirements (page 6)

1. This is normal with most heaters.

If noise is excessive, contact qualied service person

OBSERVED PROBLEM

Burners do not light after ODS/ pilot is lit

Delayed ignition of one or both burners

Burner backring during combustion

Yellow ame in middle burner during

burner combustion

Slight smoke or odor during initial operation

Heater produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Moisture/condensation noticed on windows

Heater produces a clicking/ticking noise just after burners are lit or shut off

www.SuperiorFireplaces.US.com

126818-01A 37

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-

plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,

create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See

IMPORTANT statement above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning state-

ment at top of page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning state-

ment at top of page

2. Control valve or gas control defective

1. Foreign matter between control valve and burner

2. Gas leak. See Warning statement at top of page

1. Optional Hand-held remote control is too close to heater

REMEDY

1. Open window to ventilate room. Stop using odor causing products while heater is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see

Checking Gas Connections, page

14)

1. Open window and/or door for ventilation

2. Contact local natural or propane/ LP gas company

3. Clean ODS/pilot (see Cleaning

and Maintenance, page 33)

1. Locate and correct all leaks (see

Checking Gas Connections, page

14)

2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see

Checking Gas Connections, page

14)

1. Move hand-held remote control unit farther away from the heater

OBSERVED PROBLEM

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob

is in OFF position

Gas odor during combustion

Log set cycles to pilot, but room tem-

perature drops to a lower than ideal level before log set comes back on

www.SuperiorFireplaces.US.com

126818-01A38

PARTS

REMOTE MODELS TF18NE, TF18PE, TF2430NE, TF2430PE

www.SuperiorFireplaces.US.com

126818-01A 39

PARTS

TF18NE, TF18PE, TF2430NE AND TF2430PE MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions

listed under Replacement Parts on page 48 of this manual.

KEY NO. PART NO. DESCRIPTION 18NE 18PE 2430NE 2430PE QTY.

1 125051-01 18" Dual Burner • • 1

125050-02 24"/30" Dual Burner • • 1 2 118842-02RVCK Log Support Bracket • • 1 3 099415-23 Gas Regulator (NG) • • 1

099415-24 Gas Regulator (LP) • • 4 098264-02 Connector, Male 3/8 NPTF • • • • 1 5 125810-02 Bracket, Valve • • 1 6 125919-01 Kit Electronic Valve • • 1

125919-02 Kit Electronic Valve • 1

125919-03 Kit Electronic Valve • 1 7 125816-01 Fitting .375 Tube to .125 NPTF • • • • 1 8 125810-01 Leg Support • • 1 9 125120-01 18" ASM Pan Burner • • 1

125120-02 24"/30" ASM Pan Burner • •

10 125023-01 Bracket Front Burner • • 1

11 099056-45 Orice, 0.028 (PAN) • • 1

111819-11 Orice, Elbow P53 95 300 (PAN) • 1

111817-07 Orice, Elbow P53 95 190 (PAN) • 1

12 124933-01 Holder, Orice 90º Elbow • • • 1 13 112829-01 Shutter, Air (Pan Burner) • • • • 1 14 119795-01 Gasket, Burner • • • • 1 15 119321-01 Venturi Tube • • • • 1 16 097384-01 Nut 10-24 Captive Washer • • • • 1 17 125819-01 Bracket, Caution Decal • • • • 1 18 125777-01 Module Control Board • • • • 1 19 116559-03 Air Shutter • • 1

116559-04 Air Shutter • • 1

20 111819-04 Orice, Elbow NG P52 85 1000 (Rear) • 1

111819-03 Orice, Elbow P53 95 420 (Rear) • 1

111819-11 Orice, Elbow P53 95 300 (Rear) • 1

099056-50 Orice, .082 (Rear) • 1

21 099387-08 Pilot Tube • • • • 1 22 098249-01 Nut ODS • • • • 1 23 125780-01 Pilot, NG Electric • • 1

125780-02 Pilot, LP Electric • • 1

24 125025-01 Grate 18" • • 1

125025-02 Grate 24"/30" • • 1

25 125951-01 Control Module Heat Shield • • • • 1 26 125561-01 Pilot Shield • 1

PARTS AVAILABLE, NOT SHOWN

100563-01 Warning Plate • • • • 1

103877-01 Lighting Instructions • • • • 1

100639-12 Caution Decal • • • • 1

101137-02 Hardware Kit • • • • 1

GA6060 Lava Rock • • • • 1

120466-01 Flextube with Fitting • • • • 1

125071-01 Rockwool Embers • • • • 1

125070-01 Platinum Bright Embers Kit • • • • 1

125782-01 Plate Lighting Instructions • • • • 1

125781-01 Harness, Pilot Ignitor • • • • 1

125817-02 Flex Line, 12'' 3/8 with 2 male Nuts • • 2

125817-02 Flex Line, 12'' 3/8 with 2 male Nuts • • 1

125817-03 Flex Line, 14'' 3/8 with 2 male Nuts • • 1

125817-04 Flex Line, 22'' 3/8 with 2 male Nuts • • • • 1

126563-01

Control, Remote Skytech

• • • • 1

125776-01 Supply, Battery Power • • • • 1

125882-01 Manual Control Touch Pad • • • • 1

125882-02 Touch Pad Wire Harness • • • • 1

www.SuperiorFireplaces.US.com

126818-01A40

PARTS

LOG SETS FOR MODELS LTF18-MM, LTF24-MM, LTF30-MM

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 48 of this manual.

KEY

NO.

PART NUMBERS

DESCRIPTION QTYLTF18-MM LTF24-MM LTF30-MM

1 125335-01 125336-01 125337-01 Rear Log #1 1 2 125563-01 125564-01 125565-01 Middle Log #2 1 3 125335-03 125336-03 125337-03 Front Left Log #3 1 4 125563-02 125564-02 125565-02 Front Right Log #4 1 5 125563-03 125564-03 125564-03 Left Top Back Log #5 1 6 125563-04 125564-04 125565-04 Left Top Forked Log #6 1 7 125563-05 125564-05 125565-05 Right Rear Chunk Log #7 1 8 125563-06 125564-06 125564-06 Front Right Middle Log #8 1

9 125563-07 125564-07 125565-07 Top Right Log #9 1 10 125563-08 125564-08 125564-08 Right Rear Top Log #10 1 11 125563-09 125564-08 125565-09 Left Top Log #11 1 12 125538-01 125538-01 125538-01 Switch Logs 1

www.SuperiorFireplaces.US.com

126818-01A 41

PARTS

LOG SETS FOR MODELS LTF18-RS, LTF24-RS, LTF30-RS

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 48 of this manual.

KEY

NO.

PART NUMBERS

DESCRIPTION QTYLTF18-RS LTF24-RS LTF30-RS

1 125867-03 125867-09 125867-09 Bottom Ember Log #1 1

2 125867-04 125867-10 125867-10 Rear Log #2 1

3 125867-02 125867-08 125867-14 Right Front Log #3 1

4 125867-01 125867-07 125867-13 Left Front Log #4 1

5 125867-06 125867-12 125867-12 Right Crossover Log #5 1

6 125867-05 125867-11 125867-11 Left Crossover Log #6 1

7 121079-01 121079-01 121079-01 Switch Log 1

www.SuperiorFireplaces.US.com

126818-01A42

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Contact authorized dealers of this product.

If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.

When calling, have ready:

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• purchase date Usually, we will ask you to return the part to

the factory.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low

You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural

gas supplier.

TECHNICAL SERVICE

You may have further questions about in-

stallation, operation or troubleshooting. If so, contact INNOVATIVE HEARTH PROD-

UCTS at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.

You can also visit our web site at www.IHP.US.com.

ACCESSORIES

Purchase these heater accessories from your local dealer. If they can not supply these

accessories, call INNOVATIVE HEARTH

PRODUCTS at 1-800-655-2008 for referral information. You can also write to the address listed on the back page of this manual.

FIREPLACE HOOD

Black - GA6050 Antique Brass - GA6053

For all models. Helps deect heat away from mantel or wall above replace. Fits openings

28" to 48" wide.

LAVA ROCK - GA6060

For all models. Order when additional rock is desired.

FLOOR MEDIA KIT - FM100

For all models. Includes lava rock, burner embers, and burner cinders.

CONTROL COVER KIT - CC100

For all models. Includes control cover log and 6 unique fall-away logs.

Innovative Hearth Products

Superior™ Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of ﬁrst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁre, ﬂood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁre hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁtness for a particular use or purpose, and there is no implied condition of ﬁtness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁcation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁrst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. NC, 01/2014

Innovative Hearth Products

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

www.SuperiorFireplaces.US.com

126818-01A44

WARRANTY

KEEP THIS WARRANTY

Model (

located on product or identication tag

) _____________________________

Serial No. (

located on product or identication tag

) __________________________

Date Purchased __________________________

Keep receipt for warranty verication.

www.SuperiorFireplaces.US.com

126818-01A 45

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

NOTES

P126818-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126818-01 Rev. A 01/14

Superior TF18NE, TF18PE, TF2430NE, TF2430PE Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual