Superior TF18NV, TF18PV, TF2430PV, TF2430NV Installation And Operation Instructions Manual

Installation and Operation Instructions
Superior™ Unvented (Vent-Free) Gas Log Heater
P/N 126817-01 Rev. A 01/2014 Models
TF18NV TF18PV TF2430NV TF2430PV
P126817-01
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
SAFETY
WARNING: Improper installation, adjustment, alteration, service or main­tenance can cause injury or property damage. Refer to this manual for correct installation and operation­al procedures. For assis­tance or additional infor-
mation consult a qualied
installer, service agency or the gas supplier.
WARNING: This ap­pliance is for installation only in a solid-fuel burning masonry or UL127 factory-
built replace or in a listed ventless rebox enclosure.
It is design-certified for these installations in accor­dance with ANSI Z21.11.2.
Exception: DO NOT install
this appliance in a factory-
built replace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
WARNING: This is an
unvented gas-red heat­er. It uses air (oxygen)
from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air
for Combustion and Ven­tilation section on page 6
of this manual.
This appliance may be in­stalled in an aftermarket,* permanently located,
manufactured (mobile)
home, where not prohib­ited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
TABLE OF CONTENTS
Safety .................................................................. 2
Product Identication ........................................... 5
Local Codes......................................................... 5
Unpacking............................................................ 5
Product Features ................................................. 6
Air For Combustion and Ventilation ..................... 6
Installation ........................................................... 9
Operation ........................................................... 23
Inspecting Burners............................................. 27
Cleaning and Maintenance ................................ 27
Specications .................................................... 29
Wiring Diagram .................................................. 29
Troubleshooting ................................................. 30
Parts .................................................................. 38
Replacement Parts ............................................ 38
Service Hints ..................................................... 38
Technical Service............................................... 38
Accessories ....................................................... 38
Warranty ............................................................ 42
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can create drafts that alter burner ame
patterns. Altered burner patterns can cause sooting.
Due to high temperatures, the ap­pliance should be located out of
trafc and away from furniture and
draperies.
Do not place clothing or other ammable material on or near the
appliance. Never place any objects on the heater.
Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.
Carefully supervise young children when they are in the room with heater. When using the hand-held remote accessory, keep selector switch in
the OFF position to prevent children
from turning on burners with remote.
You must operate this heater with
the replace screen and hood in place. Make sure replace screen
and hood are in place before running
heater. The replace screen shall
have openings for introduction of combustion air.
Keep the appliance area clear and free from combustible materials, gasoline and other ammable va­pors and liquids.
WARNING: This product con­tains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely before trying to assemble, op-
erate or service this replace. Improper use of this replace
can cause serious injury or death from burns, re, explo­sion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs, the replace may not be
working properly. Get fresh air at once! Have replace serviced. Some people are more af­fected by carbon monoxide than others. These
include pregnant women, people with heart or lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes. Natural and Propane/LP
gases are odorless. An odor-making agent is added to these gases. The odor helps you detect a gas leak. How-
ever, the odor added to the gas can fade. Gas
may be present even though no odor exists. Make certain you read and understand all
warnings. Keep this manual for reference. It is your guide to safe and proper operation of
this replace.
WARNING: Any change to this heater or its controls can be dangerous.
WARNING: Do not use a blower insert, heat exchanger
insert or other accessory not ap­proved for use with this heater.
SAFETY
Continued
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126817-01A4
SAFETY
Continued
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup­plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bedroom or bathroom. This gas log set may not be installed as a vented appli­ance in a bedroom or bathroom in the Commonwealth of Massachusetts.
5. Before installing in a solid fuel burning re­place, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue and rebox before operating heater.
6. Do not burn solid-fuel in a replace in
which a vent-free room heater is installed.
7. If replace has glass doors, never operate
this heater with glass doors closed. Any glass doors shall be fully opened when the appliance is in operation. If you operate
heater with doors closed, heat buildup inside replace will cause glass to burst.
Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance, page 27.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may
create a white powder residue within burner box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ven­tilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if enough fresh air is not available. See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see Troubleshooting, page 30.
11. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this heater to cook food or burn paper or other objects.
13. Do not use heater if any part has been ex­posed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part of the control system and any gas control which has been under water.
14. Do not operate heater if any log is broken. Do not operate heater if a log is chipped
(dime-sized or larger).
15. Turn heater off and let cool before servic-
ing, installing or repairing. Make sure the
selector switch is in the OFF position. Only
a qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the OFF position when you are away from home for long periods of time.
17. Remote-ready heaters must not be con­nected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do
not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).
20. Provide adequate clearances around air openings.
Young children should be carefully supervised when they are in the same
room as the appliance. Toddlers, young children and others may be
susceptible to accidental burns.A physical barrier is recommended if there
are at-risk individuals in the house. To restrict access to a replace or
stove, install an adjustable safety gate to keep toddlers, young children and
other at-risk individuals out of the room and away from hot surfaces.
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126817-01A 5
PRODUCT IDENTIFICATION
LOCAL CODES
State of Massachusetts: The installa­tion must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.
UNPACKING
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
CAUTION: Do not remove the
data plates from the grate as­sembly. The data plates contain important warranty and safety information.
1. Remove logs and heater base assembly from carton(s).
Note: Do not pick up heater base assem-
bly by burners. This could damage heater. Always handle base assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check heater for any shipping damage. If heater is damaged call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for replacement parts before returning to dealer.
Figure 1 - Product Identication
Glowing
Embers
Chassis
Control Knob
Flame Adjustment Knob
Left Side
Right Side
Front
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126817-01A6
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by
both realistic ames and glowing coals. This
heater is designed for vent-free operation with ue damper closed. It has been tested and ap­proved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters.
PRODUCT FEATURES
SAFETY DEVICE
This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.
ELECTRONIC IGNITION SYSTEM
This heater has an electronic ignitor to light heater fuel supply.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable
local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efcient than ever. New materials, increased insulation
and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. Dur-
ing heating months, home owners want their
homes as airtight as possible. While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help you classify your space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion
and ventilation. However, in buildings of un­usually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where: a. walls and ceilings exposed to the out-
side atmosphere have a continuous water vapor retarder with a rating of
one perm (6 x 10
-11
kg per pa-sec-m2) or less with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8. If your home does not meet all of the three
criteria above, proceed to Determining Fresh­Air Flow For Heater Location, page 7.
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126817-01A 7
AIR FOR COMBUSTION AND VENTILATION
Continued
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are
installed*, through openings not furnished with doors, are considered a part of the un­conned space.
* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with door­less passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support) Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free replace __________ Btu/Hr Gas water heater* __________ Btu/Hr Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr Gas replace logs __________ Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________ Btu/Hr * Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example:
Gas water heater __________ Btu/Hr Vent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.
______Btu/Hr (maximum the space can
support)
______Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the
space can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can sup­port. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an unconned space, remove door to adjoin­ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the maxi-
mum Btu/Hr the space can support, the space is an unconned space. You will need no additional
fresh air ventilation.
40,000 33,000 73,000
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126817-01A8
AIR FOR COMBUSTION AND VENTILATION
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts. IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo­stat-controlled power vent. Heated air entering the attic will activate the power vent.
Figure 3 - Ventilation Air from Outdoors
Outlet Air
Ventilated Attic
Outlet
A
ir
Inlet Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combus­tion and ventilation air shall be provided by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation
grills or ducts.
Figure 2 - Ventilation Air from Inside Building
Or
Remove Door into Adjoining
Room, Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into Adjoining
Room,
Option 1
12"
12"
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126817-01A 9
WARNING: Never install the
heater
• in a bedroom or bathroom unless
installed as a vented appliance, see page 12
• in a recreational vehicle
where curtains, furniture, clothing
or other ammable objects are less
than 36" from front, 42" from top of heater; for side clearances see
Figure 4, page 10
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next to heater. Installing heater next
to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, to­bacco smoke, aromatic candles,
cleaning uids, oil or kerosene lamps, etc.) in the air exist, may
discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventila-
tion, page 6.
CHECK GAS TYPE
Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas
type, do not install heater. Call dealer where
you bought heater for proper type heater.
WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate.
Field conversion is not permitted.
NOTICE: This heater is intended
for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this
heater as your primary heat source. If you have a central heating system,
you may run system’s circulating
blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
WARNING: A qualied service
person must install heater. Follow all local codes.
WARNING: Make sure the se-
lector switch is in the OFF position
before installing heater.
WARNING: Any outside air ducts
and/or ash dumps in the replace
shall be permanently closed at time of appliance installation.
WARNING: Seal any fresh air
vents or ash clean-out doors located
on oor or wall of replace. If not,
drafting may cause pilot outage or sooting. Use a heat-resistant
sealant. Do not seal chimney ue
damper.
WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox must be
cleaned of soot, creosote, ashes and
loose paint by a qualied chimney
cleaner. Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within the
house. Inspect chimney and rebox ue for damage. If damaged, repair ue and rebox before operating
heater.
INSTALLATION
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126817-01A10
INSTALLATION
Continued
Noncombustible
Material Distance (A)
Requirements for Safe Installation
1
2" or more Noncombustible mate-
rial OK.
Between 8" and 12"
24" or 30" Models:
Install replace hood accessory (GA6050 or GA6053 see Accesso- ries, page 44).
18" Model: Noncom­bustible material OK.
Less than 8"
Noncombustible mate­rial must be extended to at least 8". See
Between 8" and 12",
above. If you cannot
extend material, you
must operate heater
with ue damper open.
Figure 4 - Minimum Clearance for
Combustible to Wall
*Minimum 16" from Side Wall
*
Example
Minimum Noncombustible Material Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.
You must have noncombustible material(s)
above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible
material is less than 12", you must install the replace hood accessory (24" and 30"
Models Only). See Figure 5 for minimum clearances.
LOG SIZING REQUIREMENTS
Log
Size
Minimum Firebox Size
Height Depth
Front Width
Rear*
Width
18" 20" 14" 28" 20" 24" 20" 14" 32" 22" 30" 20" 14" 40" 30"
Carefully follow the instructions below. This
will ensure safe installation into a masonry, UL127-listed manufactured replace or listed vent-free rebox.
Minimum Clearances For Side Combustible Material, Side Wall and Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 4,
page 10.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and protrudes 3 1/2" from the wall. This combustible material must be 4" from the
side of the replace cabinet (see Figure 4, page 10).
Note: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum clearances to combustible materials.
B. Clearances from the top of the replace
opening to the ceiling should not be less than 42".
INSTALLATION AND CLEARANCES FOR VENT-FREE OPERATION
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from
oor, ceiling and adjoining wall.
MINIMUM FIREPLACE CLEARANCE TO
COMBUSTIBLE MATERIALS
Side Wall 16", Ceiling 42"
Floor 5", Front: 36"
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126817-01A 11
INSTALLATION
Continued
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, are not met, you must have a hood. When using a
hood there are still certain minimum mantel clearances required. Follow minimum clear-
ances shown in Figure 7, when using hood.
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Figure 7 - Minimum Mantel Clearances
When Using Hood
Minimum Non­Combustible Material
Minimum Non­Combustible Material Height
Distances to Underside of Mantel
Top of Fireplace Opening
Underside of Mantel Shelf
12"
8"
(A)
18"
14"
20"
17"
22"
19"
24"
20"
All minimum distances are in inches
Log Set 24"/30" Models
18" Model
2
1
/2
"
6"
8"
10"
Mantel Shelf
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal,
you must have noncombustible material be­hind it. Noncombustible material must extend at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install the replace hood accessory (24" and 30"
Models Only). Even if noncombustible mate-
rial is more than 12", you may need the hood accessory to deect heat away from your
mantel shelf. See Figure 5 and Figures 6 and
7, page 11, for minimum clearances.
Minimum Noncombustible Material
8" Min.
12" 15" 18" 20"
2
1
/2
"
6"
8"
10"
12"
Distances to Underside of
Mantel
Hood (GA6050
or GA6053)
Top of Fireplace Opening
Underside
of Mantel
Shelf
Mantel Shelf
Heat Resistant Material
(A)
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126817-01A12
INSTALLATION
Continued
INSTALLING HEATER BASE ASSEMBLY
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you adjust controls. Moving heater may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access to
heater control panel. This will in-
sure adequate air ow and guard
against sooting and controls be-
ing damaged. Raise replace oor
with noncombustible material. Make sure material is secure.
CAUTION: Do not pick up
heater base assembly by burn­ers. This could damage heater.
Only handle base assembly by
grates.
IMPORTANT: Make sure the heater burners are level.
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings
(provided) (if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16” masonry drill bit
1. Apply pipe joint sealant lightly to male
threads of the 1/2 NPT side of gas tting
elbow (provided) and connect to inlet
side of gas control. Remove gas tting from exible gas hose (provided) before
connecting to elbow (see Figure 10).
NOTICE: Surface temperatures
of adjacent walls and mantels be­come hot during operation. Walls
and mantels above the rebox
may become hot to the touch. If installed properly, these tem­peratures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one of the following:
• operate the logs only with the ue damper open
• raise the mantel to an accept-
able height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than
14" to the replace, you must install ap­pliance at least 5" above the top surface
of combustible ooring including tile and
carpet.(see Figure 9).
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
14" Min.
Combustible Material
Noncombustible Material
Hearth
5" Min.
Combustible Material
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126817-01A 13
INSTALLATION
Continued
2. Position heater base assembly in re­place.
3. Mark screw locations through holes in front panel of base (see Figure 11). If
installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
4. Remove heater base from replace.
5. Drill holes at marked locations using 3/16" drill bit.
6. Attach base, through holes in back side pan­els of base, to replace oor using masonry
screws provided in hardware package (see Figure 11).
7. Connect to gas supply. See Connecting To Gas Supply.
Figure 10 - Attaching Flexible Gas Hose
to Heater Gas Regulator
Gas Control
Flexible Gas Hose
(Install if allowed by local codes)
Figure 11 - Attaching Base to Fireplace
Floor
Masonry Screw
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied ser­vice person must connect heater to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP replace directly
to the propane/LP supply. This
heater requires an external regu­lator (not supplied). Install the external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private (non-utility) gas wells. This
gas is commonly known as wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas con-
nector (if allowed by local codes) (not provided)
* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.
Elbow, 3/8 NPT x
3/8 Flare
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126817-01A14
Pipe Cap Tee Nipple Joint
For propane/LP units, the installer must
supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent pointing down as shown in Figure
13. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. In­ternally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 13).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.
Check your building codes for any special requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Propane/LP Supply Tank
External Regulator with Vent Pointing Down
Figure 12 - External Regulator With Vent
Pointing Down
INSTALLATION
Continued
* Purchase the optional equipment shutoff
valve from your dealer.
**Minimum inlet pressure for purpose of input
adjustment.
Figure 13 - Gas Connection (Remote-
Ready Models Only)
Gas
Control
3" Minimum
Sediment Trap
Equipment Shutoff Valve With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local codes)
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
We recommend that you install a sediment trap in supply line as shown in Figure 13. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into heater controls. If sediment trap is not
installed or is installed wrong, heater may
not run properly.
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126817-01A 15
INSTALLATION
Continued
CAUTION: Avoid damage to
gas control. Hold gas control with wrench when connecting it
to gas piping and/or ttings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all leaks at once.
CAUTION: Make sure exter­nal regulator has been installed between propane/LP supply and heater. See guidelines un­der Connecting to Gas Supply, page 13.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve) and equip­ment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where equip­ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2
PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig­ure 14).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 15 or
Figure 16, page 16). Apply noncorrosive leak detection uid to all joints. Bubbles
forming show a leak.
4. Correct all leaks at once.
Figure 14 - Equipment Shutoff Valve
Open
Closed
Equipment Shutoff Valve
Figure 15 - Checking Gas Joints
(Propane/LP Only)
Control Valve Location
Propane/LP Supply Tank
Equipment Shutoff Valve
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126817-01A16
PRESSURE TESTING HEATER GAS
CONNECTIONS
1.
Open equipment shutoff valve (see Figure
14, page 15).
2. Open main gas valve located on or near gas meter for natural gas or open pro­pane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from gas meter to equip­ment shutoff valve for natural gas or propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 14, page
15 or Figure 16). Apply noncorrosive leak
detection uid to all joints. Bubbles forming
show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 23). Check all other internal joints for leaks.
7.
Turn off heater (see To Turn Off Gas to
Appliance, page 24.
Gas Meter
Figure 16 - Checking Gas Joints (Natural
Gas Only)
Control Valve Location
Equipment Shutoff Valve
INSTALLATION
Continued
INSTALLING BATTERIES IN REMOTE CONTROL AND RECEIVER
WARNING: Make sure your selector switch is in OFF posi­tion before installing or chang­ing batteries in your hand-held remote or receiver.
Hand-Held Remote Control
The hand-held remote control uses 3 AAA batteries (not included).
To install batteries:
1. Remove battery housing cover from back of hand-held remote (see Figure 17).
2. Install or replace batteries.
3. Replace battery housing cover.
When batteries are installed, the "little house"
icon with current room temperature will be dis­played (see Figure 18). This icon will always show in the control window as long as the batteries have power.
Figure 18 - Remote Display
Figure 17 - Battery Install Hand-Held Remote
Control
Figure 19 - Battery Install Remote
Control Receiver
Remote Receiver
The remote receiver uses 4 AA batteries (not included). To install or replace batteries:
1. Open lower louver to gain access to re­ceiver.
2. Remove screws from cover place.
3. Remove battery housing cover.
4. Install or replace batteries.
5. Replace battery housing cover.
6. Replace cover plate.
Battery Housing Cover
Cover Plate
Screws
Receiver
+
+
-
+
-
-
AAA
AAA
AAA
Battery Housing Cover
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126817-01A 17
INSTALLATION
Continued
INSTALLING LOGS, EMBERS AND LAVA ROCK
WARNING: Failure to posi­tion the parts in accordance with these diagrams or failure
to use only parts specically
approved with this heater may result in property damage or personal injury.
CAUTION: After installa­tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log. With heater set to Hi, check to
see if ames contact any log. If
so, reposition logs according to log installation instructions in this manual. Flames contacting logs will create soot.
TF Series Burner System - Log
Compatibility Chart
Burner System
Models
Fiber Log
Models
Concrete
Log Models
TF18NV TF18PV
LTF18-MM LTF18-RS
TF2430NV TF2430PV
LTF24-MM LTF30-MM
LTF24-RS LTF30-RS
Figure 20 TF Series Burner System- Log
Compatibility Chart
LTF(18,24,30)-MM LOG PLACEMENT
It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs
supplied with heater or as identied for use with the heater as shown in Figure 20, page
17. Each log includes reference numbers formed in the bottom or back of the log. The
1
Figure 37 - Installing Log # 1
''U'' ­Burner
Base assembly
1. Place the middle log (#2) in front of the U-burner and against the edges of the
plate as shown in Figure 38, page 22.
2. Place the front left log (#3) onto the base assembly between the middle log (#2)
and the grate ngers. The back of the
front left log (#3) will rest against the front of the middle log (#2). The notch at the
end of the front left log (#3) will t around the grate bar. See Figure 39, page 18.
3. Place the front right log (#4) onto the base assembly between the middle log (#2) and the grate. The back of the front right log (#4) will rest against the front of the middle log (#2). The notch in the end
of the front right log (#4) will t around the grate bar. See Figure 40, page 18.
circled number indicates the order it is placed on the burner system. The remaining numbers
indicate the size burner system the logs are designed to t. For example, the rst log for
a 24 inch burner system will include a circled 1 and also a 24. The circled 1 indicates this
is the rst log to be installed. The 24 indicates
this log belongs to a 24 inch log set. See page 38 for reference numbers detail.
1. Place the rear log (#1) on base assembly
as shown in Figure 37. Log will t over
right end of burner and rest in middle of U-burner.
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126817-01A18
INSTALLATION
Continued
Figure 42 - Installing Log # 6
Figure 41 - Installing Log # 5
Figure 40 - Installing Log # 4
Figure 39 - Installing Log # 3
Figure 38 - Installing Log # 2
2
3
4. Place the left back top log (#5) on top of the rear log (#1). Match the rectangular peg on top of the left side of the rear log (#1) with the rectangular hole on the bot­tom of the left back top log (#5). Match the metal pin on the top of the rear log (#1) with the round hole in the bottom of the left back top log (#5). See Figure 41.
5. Place the left top forked log (#6) on the top of the middle log (#2). Match the rectangular projection on top of the middle log (#2) with the rectangular hole on the bottom of the left top forked log (#6). Match the metal pin on teh top of the middle log (#2) with the round hold in the bottom of the left top forked log (#6)See Figure 42.
4
5
6
Metal Pin
Retangular Peg
Retangular Peg
Metal Pin
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126817-01A 19
INSTALLATION
Continued
Figure 45 - Installing Log # 9
Figure 44 - Installing Log # 8
Figure 43 - Installing Log # 7
6. Place the right rear chunk log (#7) on top of the middle log (#2) and rear log (#1) as shown in Figure 43. Match the round peg on the top of the rear log (#1) with the round hole on the bottom of the right rear chunk (#7) log and square peg on the top of the middle log (#2) with the square hole on the bottom of the right rear chunk log (#7).
7
7. Place the front right mid log (#8) on top of the front right log (#4) as shown in Figure
44. Match the round metal pin on the top of the front right log (#4) with the round hole on the bottom of the front right mid log (#8).
8. Place the top right log (#9) on top of the right rear chunk log (#7) and front right mid log (#8) as shown in Figure 45. Match the round peg on the top of the right rear chunk log (#7) with the round hole on the bottom of the top right log (#9) and square peg on the top of the front right mid log (#8) with the square hole on the bottom of the top right log (#9).
8
9
Round
Peg
Metal Pin
Round Peg
Square Peg
Square Peg
9. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in
Figure 46, page 20. Match the rectangular
peg on the top of the right rear chunk log (#7) with the rectangular hole on the bot­tom of the right rear top log (#10).
10. Place the left top log (#11) on top of the left back top log (#5) and left top forked
log (#6) as shown in Figure 47, page 20.
Match the round peg on the top of the left top forked log (#6) with the round hole on the bottom of the top left log (#11) and rectangular peg on the top of the left back top log (#5) with the rectangular hole on the bottom of the top left log (#11).
11. Final Assembly is shown in Figure 48,
page 20.
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126817-01A20
Figure 46 - Installing Log # 10
Figure 47 - Installing Log # 11
INSTALLATION
Continued
10
11
Figure 48 - Final Assembly
Square Peg
Round
Peg
Figure 49 - Installing Bottom Ember Log
Figure 50 - Installing Rear Log
LTF(18,24,30)-RS LOG PLACEMENT
It is very important to install the logs exactly as instructed. Do not modify logs. Only use
logs supplied with heater or as identied for
use with the heater as shown.
1. Place bottom ember log on base as­sembly as shown in Figure 49. The log
should t over the left side of the burner
and rest in the middle of the U-burner.
2. Place the rear log on the base assembly as shown in Figure 50. The rear log has grooves in the bottom which will allow the log to sit on the burner and behind the bottom ember log
Rear Log
Base Assembly
Burner Tube
Bottom Ember Log
Burner Tube
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126817-01A 21
INSTALLATION
Continued
Figure 51 - Installing Right Front Log
Figure 52 - Installing Left Front Log
Figure 53 - Installing Right Crossover
Log
Figure 54 - Installing Left Crossover Log
3. Place the right front log onto the base and grate assembly as shown in Figure
51. The log has notches in the bottom for the grate.
4. Place the left front log onto the base and the right front log as shown in Figure 52. The left front log has a notch on the bot­tom that will line up with the projection on the right front log.
5. Place the right crossover log onto the rear log and the right front log as shown in Figure 53. The right crossover log has notches in the bottom that will line up with the projections on the rear log and the right front log.
6. Place the left crossover log onto the rear log and the left front log as shown in Figure 54. The left crossover log has notches in the bottom that will line up with the projections on the rear log and the left front log.
Base Assembly
Grate
Assembly
Left Front Log
Rectangular Projection
Right Front Log
Right Crossover Log
Projections for Sitting Log
Projection for Sitting Log
Projection for Sitting Log
Left Crossover Log
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126817-01A22
Figure 56 - Placement of Rock Wool (shown with Platinum Bright Embers)
Figure 55 - Platinum Bright Embers
Flat Front Burner
Ember Material
Rock Wool
EMBER PLACEMENT
WARNING: Do not use any
other ember material not sup­plied with this unit.
WARNING: Do not operate unit
without ember material correctly in place as shown in Figures 55 & 56. Do NOT place ember mate­rial anywhere else on the unit. Use only ember material supplied
with unit. Excessive or incorrectly
placed ember material may pro-
duce carbon monoxide or soot. If
replacement embers are needed, the replacement embers must be purchased from IHP. See page 34
for part numbers.
1. Two ember materials are supplied with
this log set. Platinum Bright Embers give a bright glow appearing as hot coals.
Should embers need replacing, see Parts,
page 34.
Platinum Bright Ember placement. Add
embers to front, at burner. Gently remove
embers from bag. Separate pieces of ember material and place on surface of
at burner just behind horizontal ports as
shown in Figure 55.
Rock Wool placement. Place rock wool
material on front at burner in areas away
from ports as shown in Figure 56.
2. Add lava rock and small decorative logs
around base of heater if desired. DO NOT
place rock or additional logs on front burner or on logs. Placing any material
on unit other than ember material on front burner may result in production of carbon monoxide or soot. Use lava rock to hide wires from switch/log to control valve. Place switch/log so the switch is easy to access.
INSTALLATION
Continued
WARNING: All previously ap­plied loose material must be re­moved prior to reapplication.
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126817-01A 23
OPERATION
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully open.
3. Set remote selector switch in OFF position.
WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.
4. Press in and turn control knob clockwise to the OFF position.
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 57).
Note: You may be running this heater for
the rst time after hooking up to gas sup­ply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
Figure 57 - Control Knob and Ignitor
Button Location
O
F
F
P
I
L
O
T
O
N
Control Knob
Ignitor Button
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a re or explosion may result
causing property damage, per­sonal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a quali­ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
NOTICE: During initial opera-
tion of new replace, burning
logs will give off a paper-burning
smell. Open damper or window
to vent smell. This will only last a few hours.
7. With control knob pressed in, press and
release ignitor button. This will light pilot. The pilot is attached to the front burner.
If needed, keep ignitor button pressed in
until pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure, page 24.
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126817-01A24
OPERATION
Continued
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
10. Wait one minute and switch selector switch to the ON position to light burners (see Figure 58). When using in the ON position (without remote) burners will light on high. There is no adjustment to
the ames without using remote.
11. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
PILOT position, or use remote control manual OFF button, or set selector switch
in the OFF position.
WARNING: Make sure the se-
lector switch is in the OFF position
when you are away from home for long periods of time. Heater will come on automatically with
selector switch in the ON position.
ON REMOTE OFF
PRG
Figure 58 - Remote Selector Switch in
ON Position
Figure 59 - Pilot (Natural/ Propane/LP)
Pilot Burner
Ignitor Electrode
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the OFF position.
2. Set selector switch in the OFF position.
3. Close equipment shutoff valve (see Figure
14, page 15).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, page 23.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9 through 11 under Lighting Instructions, page 24.
.
BLOWER
OPERATION
WARNING: This replace has a three-prong, grounded electri­cal plug. This plug helps protect you against electrical shock.
Only connect plug to a properly
grounded, three-prong recep-
tacle. Do not cut or remove the
grounding prong from this plug.
Locate the blower switch by opening lower
louver on replace. Blower switch is located
at lower center inside louver door.
Note: It is safe to operate replace with blower turned off. However, the blower helps distribute heated air from the replace.
Note: Periodically check the louvers of the
rebox and remove any dust, dirt or other
obstructions.
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126817-01A 25
OPERATION
Continued
HAND-HELD
REMOTE OPERATION
BATTERIES
WARNING: Make sure your selector switch is in OFF posi­tion before installing or chang­ing batteries in your hand-held remote or receiver.
For installing or replacing batteries in remote control or receiver, see Installing Batteries in Remote Control and Receiver on page 16.
Low Battery - Hand-Held Remote Control
When batteries in hand-held remote control
are low, an icon will appear on display.
Low Battery - Remote Receiver
When batteries in receiver are low, no acoustic
signal will be given when ON/OFF button is
pressed. If batteries in receiver are low, replace
can be switched on manually by moving remote selector switch to ON (see Figure 60).
ON
Figure 60 - Low Battery Display
FAHRENHEIT/CELSIUS INDICATOR
You can set your hand-held remote control to display the temperature in either Fahrenheit
or Celsius. With remote control off, press
THERMOSTAT button and MODE button at the same time. This will toggle the display from °F to °C.
Figure 61 - Remote Control Display
Fahrenheit to Celsius
Figure 62 - Hand-Held Remote Control
ON/OFF
MODE
UP/ DOWN Arrows
THERMOSTAT
LCD Display
OPERATING REMOTE CONTROL
WARNING: Fireplace can turn on suddenly. Keep away from burner.
After lighting pilot, let pilot ame burn for about
one minute. Slide remote selector switch to REMOTE position. You can now turn burner on and off with remote.
IMPORTANT: Do not leave selector switch in REMOTE or ON position when pilot is not lit. This will drain batteries.
When any button is pushed on remote control,
LCD display will glow blue. Blue glow will go off after several seconds if no action is being taken with remote.
ON/OFF
Push ON/OFF button and burners will come on in high position (see Figure 62). An
acoustic signal from the receiver conrms
the command. Push ON/OFF button again and burners will
turn off. A beep from receiver conrms the
command.
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126817-01A26
OPERATION
Continued
FLAME HEIGHT
This function allows you to control height of
ames through 5 levels (see Figure 64). Se- lect manual ame height function by pressing MODE button until a ame is shown in lower
left corner of display. Use UP/DOWN arrow
button to set desired ame height (see Figure 62, page 25). A beep from receiver conrms
the command.
SMART THERMOSTAT
The Smart Thermostat adjusts ame height
in accordance to differences between set temperature and room temperature. As room temperature gets closer to set temperature the
smart function will modulate the ame lower. As room temperature cools, it will modulate the ame higher.
ON ON
MAX
Figure 63 - Remote Control Display of Flame Height Minimum and Maximum
MINIMUM MAXIMUM
ON
Figure 64 - Room Temperature Setting
Room Temperature
Set Temperature
ROOM THERMOSTAT
The remote control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the comfort level in the room.
To activate, press THERMOSTAT button on remote control (see Figure 62, page 29). The
word ON will appear to the right of temperature bulb graphic on display (see Figure 64). Use UP/DOWN arrow button to set desired room
temperature. Control system will cycle replace
on or off to maintain selected temperature.
To activate this function, press THERMOSTAT
button until the word SMART appears to the right of temperature bulb graphic on display. Use UP/DOWN arrow button to set desired room temperature. The control system will cycle the replace on or off to maintain se­lected temperature.
SMART
MAX
Figure 65 - Smart Thermostat Setting
ON
Figure 66 - Child Safety Lock-Out
CHILD SAFETY LOCK-OUT
This function lets you deactivate the remote control buttons. It is active when the lock icon is lit on the display.
To activate, press MODE button and UP ar­row button at the same time. To deactivate,
press again.
REPLACING HAND-HELD REMOTE CONTROL ONLY
If your remote ever needs to be replaced you will not need to replace the receiver.
To program receiver with a new hand-held
remote, insert a small pin or paper clip into hole on receiver face plate marked PRG. The
receiver will beep 3 times to indicate it is ready to accept a new remote transmitter. Press the ON/OFF button on your remote and the
receiver will beep 4 times to conrm it receives
commands from the new remote.
ON REMOTE OFF
PRG
To Program Receiver
Figure 67 - Programing Remote Control
to Receiver
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126817-01A 27
Figure 68 - Correct Pilot Flame Pattern
Figure 69 - Incorrect Pilot Flame Pattern
Pilot Burner
Thermocouple
Thermocouple
Pilot Burner
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 68 shows a correct pilot ame pattern. Figure 69 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 69
• turn heater off (see To Turn Off Gas to Ap­pliance, page 24
• see Troubleshooting, page 30
Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue
and have no yellow or orange color.
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali-
ed service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of the burner(s) clean may result in
sooting and property damage.
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air in-
let holes prior to each heating season. Blocked air holes will create soot. We recommend that
you clean the unit every three months during operation and have heater inspected yearly by
a qualied service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t follow directions on the can, you could dam­age the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 71, page 28).
3. Blow air through the ports/slots and holes in the burner.
4. Check injector holder located at end of burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
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126817-01A28
Figure 70 - Injector Holder On Outlet
Burner Tube
Burner Tube
Injector Holder
Primary Air Inlet Holes
Figure 71 - Pilot Inlet Air Hole (Your pilot
may vary from pilot shown)
Pilot Air Inlet Hole
Pilot Assembly
Clean pilot assembly also. Additional clean­ing may be needed for proper pilot operation based on use/lack of use. A yellow tip on the
pilot ame may indicate dust and dirt in the
pilot assembly. There is a small pilot air inlet
hole about from where the pilot ame comes
out of pilot assembly (see Figure 70). With
unit off, lightly blow air through air inlet hole.
You may blow through a drinking straw if compressed air is not available.
CLEANING AND MAINTENANCE
Continued
LOGS
• If you remove logs for cleaning, refer to
Installing Logs Embers and Lava Rock, page 17, to properly replace logs.
• Replace log(s) if broken or chipped (dime-
sized or larger).
MAIN BURNER
Periodically inspect all burner ame holes with
heater running. All slotted burner flame holes
should be open with ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off heater and let cool. Remove blockage, blocked burner ame holes will create soot.
WARNING: The injector hold-
ers (air shutters) are not adjust­able. Do not move injector holders
from their original positions.
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126817-01A 29
SPECIFICATIONS
TF18PV
• Rating (Variable): 24,000/30,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
TF2430PV
• Rating (Variable): 28,000/39,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
TF18NV
• Rating (Variable): 21,000/30,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.
TF2430NV
• Rating (Variable): 28,000/39,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.
WIRING DIAGRAM
Black Connectors
Receiver
To Thermopile
White
Red
Note: For proper operation of remote control, wires from thermopile to control receiver must
be connected exactly as shown.
*For purpose of input adjustment
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126817-01A30
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ember placement
1. Ignitor electrode not con­nected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned wrong
6. Ignitor electrode broken
7. Battery not installed, battery
power low or battery not in­stalled correctly (electronic ignition models only)
1. Gas supply turned off or
equipment shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4.
Air in gas lines when in­stalled
5. Depleted gas supply (pro­pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Overlap ember material 1/4" (see page 26)
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline bat­tery in electronic ignitor. Verify battery is installed correctly
1. Turn on gas supply or open equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT position
4. Continue holding down control knob. Repeat ignit­ing operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
27) or replace ODS/pilot assembly
7. Replace gas regulator
OBSERVED PROBLEM
Embers won't stay on burner
When ignitor button is
pressed, there is no spark
at ODS/pilot
When ignitor button is
pressed, there is spark at
ODS/pilot but no ignition
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126817-01A 31
POSSIBLE CAUSE
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching
thermocouple, which al­lows thermocouple to cool, causing pilot ame to go
out. This problem could be caused by one or both of the following:
A) Low gas pressure B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Inlet gas pressure is too low
2. Burner orice(s) clogged
3. Thermopile leads discon­nected or improperly con­nected.
4. Remote selector in OFF position
5. Wire disconnected from gas control
1. Manifold pressure is too low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30 seconds
3. Wait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shut­off valve
5. A) Contact local natural or propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 27) or replace ODS/ pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see
Cleaning and Maintenance,
page 27) or replace burner
orice(s)
3.
Reconnect leads see wiring diagram, page 29
4. Put remote selector in ON position
5.
See Wiring Diagram, page 29
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Cleaning and Maintenance, page 27) or replace burner
orice(s)
3.
Contact qualied service per­son
1. Clean burner (see Cleaning
and Maintenance, page 27) or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob is released
One or both burners do not light after ODS/pilot is lit
Delayed ignition of one or both burners
Burner backfiring during combustion
TROUBLESHOOTING
Continued
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126817-01A32
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
1. Residues from manufac­turing processes and logs curing
1. Turning control knob to HI position when burners are cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into
white powder residue
1. Not enough combustion/ ventilation air
1. Battery is not installed. Bat­tery power is low
1. Metal expanding while heating or contracting while cooling
2. Wire connection loose or wire broken
REMEDY
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and Maintenance, page 27)
2. Replace gas regulator
1. Problem will stop after a few hours of operation
1. Turn control knob to LO position and let warm up for a minute
2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum installa­tion clearances (see pages 9 through 11)
4. Clean burners (see Clean-
ing and Maintenance,
page 27) or replace burner
orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar products
1. Refer to Air for Combustion and Ventilation require­ments (page 6)
1. Replace batteries in receiv­er and hand-held remote
1. This is normal with most heaters. If noise is exces­sive, contact qualied ser­vice person
2. Check wiring connections (see wiring diagram, page
29). Replace wire harness if necessary.
OBSERVED PROBLEM
Yellow ame in front burner
during burner combustion
Slight smoke or odor during initial operation
Heater produces a whistling noise when burners are lit
White powder residue form­ing within burner box or on adjacent walls or furniture
Moisture/condensation no­ticed on windows
Remote does not function
Heater produces a clicking/ ticking noise just after burners are lit or shut off
TROUBLESHOOTING
Continued
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126817-01A 33
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, clean­ers, chemicals, new carpet,
etc. (See IMPORTANT state- ment above)
2. Low fuel supply (propane/ LP only)
3. Gas leak. See Warning statement at top of page
1. Not enough fresh air is available
2. Low line pressure
3.
ODS/pilot is partially clogged
1. Gas leak. See Warning statement at top of page
2. Control valve or gas control defective
1. Foreign matter between control valve and burner
2. Gas leak. See Warning statement at top of page
1. Hand-held remote control is too close to heater
REMEDY
1. Open window to venti­late room. Stop using odor causing products while heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks (see Checking Gas Con-
nections, page 15)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Mainte­nance, page 31)
1. Locate and correct all leaks (see Checking Gas Con-
nections, page 15)
2. Replace control valve or gas control
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Con-
nections, page 15)
1. Move hand-held remote control unit farther away from the heater
OBSERVED PROBLEM
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control
knob is in OFF position
Gas odor during combus­tion
Log set cycles to pilot, but
room temperature drops to a lower than ideal level before log set comes back on
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126817-01A34
PARTS
VARIABLE REMOTE CONTROL MODELS TF18NV, TF18PV, TF2430NV AND TF2430PV
24
25
28
7
6
11
31
13
30
16
15
14
27
1
26
21
22
22a
29
23
3
2
4
5
8
9
10
20
18
19
17
13a
12
PARTS AVAILABLE, NOT SHOWN
100563-01 Warning Plate 1 103877-01 Lighting Instruction Plate 1 100639-12 Caution Decal 1 101137-02 Hardware Kit 1 GA6060 Lava Rock 1 120466-01 Flextube with Fitting (TF models only) 1 125071-01 Rockwool Embers 1 125070-01 Platinum Bright Embers Kit 1 099998-01 Fan Switch 1 103284-11 Wire Harness 1
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126817-01A 35
PARTS
VARIABLE REMOTE CONTROL MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed
under Replacement Parts on page 38 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 125051-01 18" Dual Burner 1
125050-01 24"/30" Dual Burner 1
2 125022-01 Base 1
125022-02 Base 1 3 118842-02 Log Support Bracket 1 4 125021-01 Valve Mounting Bracket 1 5 111440-05 Valve, Remote (w/Stepper Mt.) NG. 1
111440-06 Valve, Remote (w/Stepper Mt.) LP. 1 6 103784-01 Extension Knob (ON/OFF/AUTO) 1 7 103784-02 Extension Knob (LO/HI) 1 8 098264-02 Male Connector 1 9 119217-01 Remote Outlet Tube 1
119217-02 Remote Outlet Tube 1 10 099918-02 Front Burner Regulator 1 11 125020-01 18" ASM Pan Burner 1
125020-02 24"/30" ASM Pan Burner 1 12 125026-01 Burner Inlet Tube 1 13 124933-01 Holder, Orice 1 13a 099056-40 Orice, 0.0635 1
099056-41 Orice, 0.0335 1
099056-47 Orice, 0.066 1
099056-46 Orice, 0.0689 1 14 125019-01 Ignitor Bracket 1 15 111435-01 Electronic Ignitor 1 16 098271-12 Ignitor Cable 1 17 112829-02 Air Shutter 1 18 119795-01 Gasket 1 19 119321-01 Venturi Tube 1 20 097384-01 ODS Nut 2 21 116559-04 Natural Gas Air Shutter 1
116559-03 Propane/LP Gas Air Shutter 1 22 124933-01 Holder, Orice 1 22a 099056-45 Orice, 0.089 1
099056-29 Orice, 0.0595 1
099056-18 Orice 0.1015 1
099056-36 Orice 0.0689 1 23 099387-09 Pilot Tube 1 24 125339-01 ODS Pilot, Propane/LP Gas 1
125339-02 ODS Pilot, Natural Gas 1 25 098249-01 Nut, ODS 2 26 M11084-38 Screw, HWH AB 8-18 x 0.38 4 27 M11084-26 Screw, HWH AB 10-24 x 0.38 17 28 M12461-26 Screw, HWH AB 10-32 x 0.38 4 29 122074-01 Shield, Pilot 1
125248-01 Shield, Pilot 30 125023-01 Front Burner Bracket 2 31 125025-01 Grate 18" 1
125025-02 Grate 24"/30" 1
121129-05 Proame Receiver Kit (Not Shown) 1
121129-01 Remote, Proame (Not Shown) 1
121129-04 Wire Harness, Proame(Not Shown) 1
18 PV
2430 NV
2430 PV
18 NV
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126817-01A36
PARTS
LOG SETS FOR MODELS LTF18-MM, LTF24-MM, LTF30-MM
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 38 of this manual.
KEY
NO.
PART NUMBERS
DESCRIPTION QTYLTF18-MM LTF24-MM
)
LTF30-MM
1 125335-01 125336-01 125337-01 Rear Log #1 1 2 125563-01 125564-01 125565-01 Middle Log #2 1 3 125335-03 125336-03 125337-03 Front Left Log #3 1 4 125563-02 125564-02 125565-02 Front Right Log #4 1 5 125563-03 125564-03 125564-03 Left Top Back Log #5 1 6 125563-04 125564-04 125565-04 Left Top Forked Log #6 1 7 125563-05 125564-05 125565-05 Right Rear Chunk Log #7 1 8 125563-06 125564-06 125564-06 Front Right Middle Log #8 1
9 125563-07 125564-07 125565-07 Top RIght Log #9 1 10 125563-08 125564-08 125564-08 Right Rear Top Log #10 1 11 125563-09 125564-08 125565-09 Left Top Log #11 1 12 125538-01 125538-01 125538-01 Switch Logs 1
2
6
3
4
9
1
7
8
5
10
11
12
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126817-01A 37
PARTS
LOG SETS FOR MODELS LTF18-RS, LTF24-RS, LTF30-RS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 38 of this manual.
KEY
NO.
PART NUMBERS
DESCRIPTION QTYLTF18-RS LTF24-RS LTF30-RS
1 125867-03 125867-09 125867-09 Bottom Ember Log #1 1
2 125867-04 125867-10 125867-10 Rear Log #2 1
3 125867-02 125867-08 125867-14 Right Front Log #3 1
4 125867-01 125867-07 125867-13 Left Front Log #4 1
5 125867-06 125867-12 125867-12 Right Crossover Log #5 1
6 125867-05 125867-11 125867-11 Left Crossover Log #6 1
7 121079-01 121079-01 121079-01 Switch Log 1
1
2
3
4
7
5
6
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126817-01A38
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these
accessories, call INNOVATIVE HEARTH
PRODUCTS at 1-800-655-2008 for referral information. You can also write to the address listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050 Antique Brass - GA6053
For all models. Helps deect heat away from mantel or wall above replace. Fits openings
28" to 48" wide.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock is desired.
FLOOR MEDIA KIT - FM100
For all models. Includes lava rock, burner embers, and burner cinders.
CONTROL COVER KIT - CC100
For all models. Includes control cover log and 6 unique fall-away logs.
REPLACEMENT PARTS
Note: Use only original . This will protect your warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PROD­UCTS at 1-800-655-2008.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.
You can also visit our web site at www.IHP.US.com.
Innovative Hearth Products
Superior™ Brand Gas Log Set
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defec­tive in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Printed in U.S.A. © 2014 Innovative Hearth Products LLC
P/N 900247-00, Rev. NC, 01/2014
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
www.SuperiorFireplaces.US.com
126817-01A40
KEEP THIS WARRANTY
Model (
located on product or identication tag
) _____________________________
Serial No. (
located on product or identication tag
) __________________________
Date Purchased __________________________
Keep receipt for warranty verication.
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126817-01A 41
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NOTES
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NOTES
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126817-01A 43
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NOTES
P126817-01
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
1-800-655-2008
www.IHP.US.com
126817-01 Rev. A 01/14
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