Superior TF18NE, TF18PE, TF2430NE, TF2430PE Installation And Operation Instructions Manual

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Installation and Operation Instructions

Superior® Unvented (Vent-Free) Gas Log Heaters

P/N 126818-01 REV. C 08/2016

P126818-01

PFS

Report No. F11-017

Models

TF18NE TF18PE TF2430NE TF2430PE

For use with log sets

LTF18MM LTF18RS LTF18WT LTF24MM LTF24RS LTF24WT LTF30MM LTF30RS LTF30WT

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ rebox enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identiﬁ cation ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 24

Inspecting Burners............................................. 30

Cleaning and Maintenance ................................ 31

SAFETY

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualiﬁ ed installer, service agency or the gas supplier.

Wiring Diagram .................................................. 32

Speciﬁ cations .................................................... 32

Troubleshooting ................................................. 33

Parts .................................................................. 40

Replacement Parts ............................................ 45

Service Hints ..................................................... 45

Technical Service............................................... 45

Accessories ....................................................... 46

Warranty ............................................................ 47

WARNING: This is an

unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for

Combustion and Ventilation section on Page 6 of

this manual.

WARNING: This appliance is for installation only in a solid-fuel-burning masonry or UL127 factorybuilt ﬁ replace or in a listed ventless ﬁ rebox enclosure. It is design-certified for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factorybuilt ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

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126818-01C2

SAFETY

Continued

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

IMPORT ANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this appliance. Improper use of this appliance can cause serious injury or death from burns, ﬁ re, explo- sion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the ﬂ u, with headaches, dizziness or nausea. If you have these signs, the ﬁ replace may not be

working properly. Get fresh air at once! Have

ﬁ replace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ uence of alcohol and those at high altitudes.

Natural and Propane/LP odor-making agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this appliance.

gases are odorless. An

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not allow fans to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame patterns. Ceiling fans can create drafts that alter burner ﬂ ame patterns. Altered burner patterns can cause sooting.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

Do not place clothing or other ﬂ ammable material on or near the appliance. Never place any objects on the appliance.

Appliance base assembly becomes very hot when running appliance. Keep children and adults away from hot surface to avoid burns or clothing ignition. Appliance will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this appliance with the ﬁ replace screen and hood in place. Make sure ﬁ replace screen and hood are in place before running appliance. The ﬁ replace screen shall have openings for introduction of combustion air.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater .

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Keep the appliance area clear and free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

SAFETY

Continued

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier,

call the ﬁ re department

4. This heater shall not be installed in a bedroom or bathroom.

5. Before installing in a solid fuel-burning ﬁ re- place, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁ ed chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney ﬂ ue for damage. If damaged, repair ﬂ ue and ﬁ rebox before operating appliance.

6. Do not burn solid-fuel in a ﬁ replace in which a vent-free room appliance is installed.

7. If ﬁ replace has glass doors, never operate this appliance with glass doors closed. Any glass doors shall be fully opened when the appliance in operation. If you operate appliance with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, Page 31.

9. Before using furniture polish, wax, carpet cleaner or similar products, turn appliance off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture.

10. This appliance needs fresh, outside air ventilation to run properly. This appliance has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the appliance if enough fresh air is

not available. See Air for Combustion and Ventilation, Page 6. If appliance keeps shutting off, see Troubleshooting, Page

33.

11. Do not run appliance

• where ﬂ ammable liquids or vapors are

used or stored

• under dusty conditions

12. Do not use this appliance to cook food or burn paper or other objects.

13. Do not use this room heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

14. Do not operate appliance if any log is broken. Do not operate appliance if a log is chipped (dime-sized or larger).

15. Turn appliance off and let cool before servicing, installing or repairing. Only a qualiﬁ ed service person should install, service or repair appliance.

16. Make sure the remote is set to the OFF position when you are away from home for long periods of time.

17. Operating appliance above elevations of 4,500 feet may cause pilot outage.

18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

19. Provide adequate clearances around air openings.

Y oung children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental burns. A physical barrier is recommended if there are at-risk individuals in the house. To restrict access to a ﬁ replace or stove, install an adjustable safety gate to keep toddlers, young children and other at-risk individuals out of the room and away from hot surfaces.

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Left Side

PRODUCT IDENTIFICATION

Right Side

Chassis

Front

Glowing Embers

Figure 1 - Product Identiﬁ cation

LOCAL CODES

Install and use appliance with care. Follow all local codes. In the absence of local codes, use

the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂ oor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

Quincy, MA 02269

UNPACKING

1. Remove logs and appliance base assembly from carton(s).

NOTE: Do not pick up appliance base as-

sembly by burners. This could damage the appliance. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and appliance for shipment.

3. Check appliance for any shipping damage. If appliance is damaged, promptly inform dealer where you purchased the appliance.

CAUTION: Do not remove the data plates from the grate assembly. The data plates contain important warranty and safety information.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁ tter licensed in the Common- wealth of Massachusetts.

• The ﬂ exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bathrooms.

• A working smoke detector must be installed in the area where vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁ red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

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PRODUCT FEATURES

OPERATION

This appliance is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by both realistic ﬂ ames and glowing coals. This appliance is designed for vent-free operation with ﬂ ue damper closed. It has been tested and approved to the ANSI Z21.11.2 standard for unvented appliances. State and local codes in some areas prohibit the use of vent-free appliances.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the

National Fuel Gas Code, ANSI Z223.1/NFP A 54, the International Fuel Gas Code, or applicable local

codes. Read the following instructions to ensure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efﬁ cient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.

While it is good to make your home energy efﬁ cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, some ﬁ replaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. That will ensure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUA TE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classiﬁ cations:

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SAFETY DEVICE

This appliance has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room appliances. The ODS/pilot shuts off the appliance if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This appliance has an electronic Igniter to light appliance fuel supply.

1. Unusually Tight Construction

2. Unconﬁ ned Space

3. Conﬁ ned Space

The information on Pages 6-8 will help you

classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is deﬁ ned as construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 less with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and ﬂ oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all three criteria above, you must provide additional fresh air. See

Ventilation Air From Outdoors, page 8.

If your home does not meet all three criteria

above, proceed to Determining Fresh-Air Flow For Heater Location, Page 7.

Conﬁ ned and Unconﬁ ned Space

The National Fuel Gas Code, ANSI Z223.1/ NFPA54 allows two methods for determining whether the space in which the heater is being installed is conﬁ ned or unconﬁ ned space. The

-11

kg per pa-sec-m2) or

126818-01C6

AIR FOR COMBUSTION AND VENTILATION

Continued

standard method deﬁ nes a conﬁ ned space as

a space whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space and an unconﬁ ned space as a space whose volume is not less than 50

cubic feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconﬁ ned space.

Where the air inﬁ ltration rate of a structure is known, the Known Air Inﬁ ltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is conﬁ ned or unconﬁ ned.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conﬁ ned or Unconﬁ ned Space Using the Standard Method

Use this work sheet to determine if you have a conﬁ ned or unconﬁ ned space.

Space: Includes the room in which you will install

ﬁ replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine

the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) x 20

= 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel-burning appliances

in the space.

Vent-free ﬁ replace __________ Btu/Hr Gas water heater* __________Btu/Hr Gas furnace __________ Btu/Hr Vented gas heater __________ Btu/Hr Gas ﬁ replace logs __________ Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example:

Gas water heater __________ Btu/Hr Vent-free ﬁ replace + _________ Btu/Hr Total = _________ Btu/Hr

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.

______Btu/Hr (maximum the space can

support)

______Btu/Hr (actual amount used)

Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the above example is a conﬁ ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconﬁ ned space, remove door to adjoin- ing room or add ventilation grills between

rooms. See Ventilation Air From Inside

Building, Page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, Page 8.

C. Install a lower Btu/Hr heater, if lower Btu/Hr

size makes room unconﬁ ned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is

an unconﬁ ned space. You will need no additional fresh air ventilation.

40,000 33,000 73,000

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

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AIR FOR COMBUSTION AND VENTILATION

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into Adjoining

Room,

Option 1

12"

Continued

VENTILA TION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconﬁ ned space. When ventilating to an adjoining unconﬁ ned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor on the

wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts.

IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Ventilated Attic

Ventilated

Crawl Space

To Attic

Crawl

Space

Outlet

Inlet Air

Outlet Air

Inlet Air

Figure 2 - Ventilation Air from Inside

Building

INSTALLATION

NOTICE: This appliance is intended for use as supplemental heat. Use this appliance along with your primary heating system. Do not install this appliance as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using appliance. This will help circulate the heat throughout the house. In the event of a power outage, you can use this appliance as your primary heat source.

Figure 3 - Ventilation Air from Outdoors

WARNING: A qualiﬁ ed ser- vice person must install appliance. Follow all local codes.

WARNING: Any outside air ducts and/or ash dumps in the ﬁ replace shall be permanently closed at time of appliance installation.

WARNING: Seal any fresh air vents or ash clean-out doors located on ﬂ oor or wall of ﬁ re- place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ﬂ ue damper.

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126818-01C8

INSTALLATION

Continued

W ARNING: Before installing in a solid fuel-burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney and ﬁ rebox ﬂ ue for damage. If dam- aged, repair ﬂ ue and ﬁ rebox before operating appliance.

CHECK GAS TYPE

Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas type, do not install appliance. Call dealer where you purchased the appliance for proper type appliance.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INST ALLATION AND CLEARANCES FOR VENT-FREE OPERATION

W ARNING: Never install the

appliance

• in a bedroom or bathroom

• in a recreational vehicle where curtains, furniture, cloth-

• ing or other ﬂ ammable objects are less than 36" from front, 42" from top of appliance; for side clearances see Figure 4, Page 10

• in high trafﬁ c areas

• in windy or drafty areas

CAUTION: This appliance creates warm air currents. These currents move heat to wall surfaces next to appliance. Installing appliance next to vinyl or cloth wall coverings or operating appliance where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning ﬂ uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT: Vent-free appliances add

moisture to the air. Although this is beneﬁ cial, installing appliance in rooms without enough ventilation air may cause mildew to form from

too much moisture. See Air for Combustion and Ventilation, Page 6.

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂ oor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE TO

COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

Floor 5", Front: 36"

LOG SIZING REQUIREMENTS

Log Size

18" 19" 14" 28" 20" 24" 19" 14" 32" 22" 30" 19" 14" 40" 30"

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured ﬁ replace or listed vent-free ﬁ rebox.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the ﬁ replace

cabinet to any combustible material and

wall should follow diagram in Figure 4, Page 10.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3-1/2" from the wall. This combustible material must be 4" from the

side of the ﬁ replace cabinet (see Figure

4, Page 10).

Minimum Firebox Size

Height Depth

Front

Width

Rear*

Width

126818-01C 9

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Minimum NonCombustible Material

Minimum NonCombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

12"

(A)

18"

14"

20"

17"

22"

19"

24"

20"

All minimum distances are in inches

Log Set 24"/30" Models

18" Model

10"

Mantel Shelf

Heat Resistant Material

(A)

INSTALLATION

Continued

NOTE: When installing your gas logs into

a manufactured ﬁ rebox, follow ﬁ rebox manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the ﬁ replace

opening to the ceiling should not be less than 42".

Example

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

Minimum Noncombustible Material Clearances

If Not Using Mantel

NOTE: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.

You must have noncombustible material(s) above the ﬁ replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" and 30" Models

Only). See Figure 5 for minimum clearances.

Noncombustible Material Distance (A)

2" or more Noncombustible material

Between 8" and 12"

Less than 8"

Requirements for Safe Installation

OK.

24" or 30" Models: Install ﬁ replace hood accessory

(GA6050 - see Accessories, Page 46).

18" Model: Noncombustible material OK.

Noncombustible material must be extended to at

least 8". See Between 8" and 12", above. If you can-

not extend material, you must operate appliance with ﬂ ue damper open.

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Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

If Using Mantel

You must have noncombustible material(s) above the ﬁ replace opening. Noncombus- tible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" and 30" Models Only). Even if noncombustible material is more than 12", you may need the hood accessory to deﬂ ect heat away from

your mantel shelf. See Figures 5 and 6 and Figure 7, Page 11, for minimum clearances.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between ﬁ replace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of ﬁ replace opening, a

hood is not required (see Figure 6).

Figure 6 - Minimum Mantel Clearances

Without Using Hood

126818-01C10

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18"

All minimum distances are in inches

Log Sets 18", 24", 30" & 36" Models

20"

10"

12"

Distances to Underside of Mantel

Hood (GA6050 or GA6053)

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

Continued

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6, are not

met, you must have a hood. When using a

14" to the ﬁ replace, you must install ap- pliance at least 5" above the top surface of combustible ﬂ ooring including tile and

carpet (see Figure 9).

hood there are still certain minimum mantel clearances required. Follow minimum clear-

ances shown in Figure 7, when using hood.

Combustible

14" Min.

Noncombustible Material

Material

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Hearth

Figure 7 - Minimum Mantel Clearances

5" Min.

Combustible Material

When Using Hood

Figure 9 - Minimum Fireplace Clearances

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls

INST ALLING APPLIANCE BASE ASSEMBLY

Above Combustible Flooring

and mantels above the ﬁ rebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances

W ARNING: Y ou must secure this appliance to ﬁ replace ﬂ oor. If not, appliance will move when you adjust controls. Moving appliance may cause a gas leak.

shown in this manual.

WARNING: If installing in a

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the ﬂ ue damper open

• raise the mantel to an acceptable height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on the ﬂ oor level,

you must maintain the minimum distance

of 14" to combustibles (see Figure 8).

B. If combustible materials are less than

126818-01C 11

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sunken ﬁ replace, special care is needed. You must raise the ﬁ replace ﬂ oor to allow access to appliance control panel. This will ensure adequate air ﬂ ow and guard against sooting and controls being damaged. Raise ﬁ replace ﬂ oor with noncombus- tible material. Make sure material

Minimum clearance requirements include any projections such as shelves, window sills, mantels, etc. above the appliance.

INSTALLATION

Continued

CAUTION: Do not pick up appliance base assembly by burners. This could damage appliance. Only handle base assembly by grates.

is secure.

IMPORTANT: Make sure the appliance burn-

ers are level.

Installation Items Needed

• hardware package (provided with appliance)

• approved ﬂ exible gas hose and ﬁ ttings (only provided with TF burner system series) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not provided)

• electric drill with 3/16” masonry drill bit

1. Apply pipe joint sealant lightly to male

threads of the 3/8 NPT side of gas ﬁ tting and connect to inlet side of gas control. Remove gas ﬁ tting from ﬂ exible gas hose (provided) before connecting to elbow

(see Figure 10).

2. Position appliance base assembly in

ﬁ replace.

3. Mark screw locations through holes in

front panel of base (see Figure 11). If

installing in a brick-bottom ﬁ replace, mark screw locations in mortar joint of bricks.

4. Remove appliance base from ﬁ replace.

5. Drill holes at marked locations using 3/16"

drill bit.

6. Attach base, through holes in back side pan-

els of base, to ﬁ replace ﬂ oor using masonry

screws provided in hardware package (see

Figure 1 1).

7. Connect to gas supply. See Connecting

To Gas Supply.

Appliance Gas Regulator

Masonry Screw

Figure 11 - Attaching Base to Fireplace

Floor

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualiﬁ ed ser- vice person must connect appliance to gas supply . Follow all local codes.

CAUTION: Never connect propane/LP appliance directly to the propane/LP supply. This appliance requires an external regulator (not supplied). Install the external regulator between the appliance and propane/LP supply.

WARNING: Never connect natural gas appliance to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Flexible Gas Hose (if allowed by local codes)

Figure 10 - Attaching Flexible Gas Hose

to Appliance Gas Regulator

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126818-01C12

INSTALLATION

Continued

Installation Items Needed

Before installing appliance, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

• approved ﬂ exible gas line with gas con- nector (if allowed by local codes) (not provided)

* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, appliance regulator damage could occur. Install external regulator with the vent pointing down as

shown in Figure 12. Pointing the vent down

protects it from freezing rain or sleet.

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to appliance. If pipe is too small, undue loss of volume will occur.

Check your building codes for any special requirements for locating equipment shutoff valve to appliances.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged appliance valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP Supply Tank

Figure 12 - External Regulator With Vent

Pointing Down

PROPANE/LP From

External Regulator (11" W.C.** to 14" W.C. Pressure)

NATURAL From

Gas Meter (5" W.C.** to 10.5" W.C. Pressure)

Equipment Shutoff Valve With 1/8" NPT Tap*

3" Minimum

External Regulator with Vent Pointing Down

Approved

Flexible Gas

Hose (if allowed

by local codes)

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from appliance

(see Figure 13). IMPORTANT: Install equipment shutoff valve

in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

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Tee Cap Pipe Joint Nipple

Sediment Trap

Figure 13 - Gas Connection

* Purchase the optional equipment shutoff

valve from your dealer.

**Minimum inlet pressure for purpose of input

adjustment.

Gas

Regulator

INSTALLATION

Continued

We recommend that you install a sediment

trap in supply line as shown in Figure 13, Page 13. Locate sediment trap where it is

within reach for cleaning. Install in piping system between fuel supply and appliance. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into appliance controls. If sediment trap is not installed or is installed wrong, appliance may not run properly.

CAUTION: A void damage to gas control. Hold gas control with wrench when connecting it to gas piping and/or ﬁ ttings.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ﬂ ame to check for a leak. Apply a noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect appliance and equipment shutoff valve to gas supply. Check reconnected ﬁ ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig- ure 14).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff

valve for propane/LP (see Figure 15 or Figure 16, Pages 14-15). Apply noncor-

rosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment Shutoff Valve

CAUTION: Make sure external regulator has been installed between propane/LP supply and appliance. See guidelines under Connecting to Gas Sup- ply, Page 12.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa) will damage appliance regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

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Closed

Figure 14 - Equipment Shutoff Valve

Propane/LP Supply Tank

Figure 15 - Checking Gas Joints

(Propane/LP Only)

Equipment Shutoff Valve

Control Valve Location

126818-01C14

INSTALLATION

Gas Meter

S1 Button

Continued

Equipment Shutoff Valve

Control Valve Location

Figure 16 - Checking Gas Joints (Natural

Gas Only)

PRESSURE TESTING APPLIANCE GAS CONNECTIONS

Open equipment shutoff valve (see Figure

14, Page 14).

2. Open main gas valve located on or near

gas meter for natural gas or open propane/ LP supply tank valve.

3. Make sure control knob of appliance is in

the OFF position.

4. Check all joints from gas meter to equipment

shutoff valve for natural gas or propane/ LP supply to equipment shutoff valve for

propane/LP (see Figure 15, Page 14 or Figure 16, Page 15). Apply noncorrosive

leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light appliance (see Operation, Page 24).

Check all other internal joints for leaks.

Turn off appliance (see To Turn Off Gas to

Appliance, Page 24.

Connect Battery Plug Here

Figure 17 - Control Module

TOUCH PAD INSTALLATION

Locate the touch pad wire harness and the

touch pad control (see Figure 18). They are

shipped from the factory in the clear plastic bag with your owner’s manual. Connect the black plastic connectors together as shown

in Figure 19. Connect the remaining end

with the white plastic connector to the control module in the socket marked TOUCH LED

(see Figure 20). NOTE: The touch pad includes a red LED

display light. If the LED remains on, the black plug is connected upside down. You must unplug the touch pad control from the touch pad wire harness, turn over, and reconnect.

Touch Pad Wire

Touch Pad Control

Harness

POWER SUPPLY AND BATTERY INSTALLATION

It is helpful to have a ﬂ ashlight so you can see the connections as described below. Locate the battery power supply. It is the black box with the red and black wires. Locate the

control module (see Figure 17). Connect the

battery power supply to the control module by plugging the battery power supply to the mating receptacle on the control module. The receptacle is located on the side of the black control module next to the word “SUPPLY” which is molded in the control module’s black

housing (see Figure 17). Be certain to push

the plug fully into the receptacle. Install batteries in the battery power supply and hand held remote control.

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Figure 18 - Touch Pad Wire Harness and

Touch Pad Control

Figure 19 - Touch Pad Control Cable

Figure 20 - Connecting end of Touch Pad

Cable

INSTALLATION

Continued

INSTALLING LOGS, EMBERS AND VOLCANIC STONE

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this appliance may result in property damage or personal injury.

CAUTION: After installation and periodically thereafter , check to ensure that no ﬂ ame comes in contact with any log. With appliance set to Hi, check to see if ﬂ ames contact any log. If so, reposition logs according to log installation instructions in this manual. Flames contacting logs will create soot.

TF Series Burner System - Log

Compatibility Chart

Burner System

Models

Fiber Log

Models

Concrete Log

Models

LTF(18,24,30)-MM LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed

for use with the appliance as shown in Figure 21, Page 16. Each log includes reference

numbers formed in the bottom or back of the log. The circled number indicates the order it is placed on the burner system. The remaining numbers indicate the size burner system the logs are designed to ﬁ t. For example, the ﬁ rst log for a 24 inch burner system will include a circled 1 and also a 24. The circled 1 indicates this is the ﬁ rst log to be installed. The 24 indicates this log belongs to a 24 inch log

set. See Page 42 for reference numbers detail.

1. Place the rear log (#1) on base assembly

as shown in Figure 22. Log will ﬁ t over

right end of burner and rest in middle of U-burner.

Base assembly

''U'' Burner

TF18NE TF18PE

TF2430NE

TF2430PE

Figure 21 - TF Series Burner System-

Log Compatibility Chart

LTF18MM

LTF24MM LTF30MM

LTF18-RS

LTF18WT

LTF24-RS LTF30-RS

LTF24WT LTF30WT

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Figure 22 - Installing Log # 1

126818-01C16

INSTALLATION

Continued

2. Place the middle log (#2) in front of the Uburner and against the edges of the plate

as shown in Figure 23.

Figure 23 - Installing Log # 2

3. Place the front left log (#3) onto the base assembly between the middle log (#2) and the grate ﬁ ngers. The back of the front left log (#3) will rest against the front of the middle log (#2). The notch at the end of the front left log (#3) will ﬁ t around the grate

bar. See Figure 24.

pin on the top of the rear log (#1) with the round hole in the bottom of the left back top

log (#5). See Figure 26.

Figure 25 - Installing Log # 4

Rectangular Peg

Metal Pin

Figure 24 - Installing Log # 3

4. Place the front right log (#4) onto the base assembly between the middle log (#2) and the grate. The back of the front right log (#4) will rest against the front of the middle log (#2). The notch in the end of the front right log (#4) will ﬁ t around the grate bar.

See Figure 25.

5. Place the left back top log (#5) on top of the rear log (#1). Match the rectangular peg on top of the left side of the rear log (#1) with the rectangular hole on the bottom of the left back top log (#5). Match the metal

Figure 26 - Installing Log # 5

6. Place the left top forked log (#6) on the top of the middle log (#2). Match the rectangular projection on top of the middle log (#2) with the rectangular hole on the bottom of the left top forked log (#6). Match the metal pin on the top of the middle log (#2) with the round hold in the bottom of the left top

forked log (#6). See Figure 27, Page 18.

7. Place the right rear chunk log (#7) on top of the middle log (#2) and rear log (#1) as

shown in Figure 28, Page 18. Match the

round peg on the top of the rear log (#1) with the round hole on the bottom of the right rear chunk (#7) log and square peg on the top of the middle log (#2) with the square hole on the bottom of the right rear chunk log (#7).

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INSTALLATION

Continued

Rectangular Peg

Figure 27 - Installing Log # 6

Metal Pin

Round

Peg

Metal Pin

Figure 29 - Installing Log # 8

Round Peg

Square Peg

Figure 28 - Installing Log # 7

8. Place the front right mid log (#8) on top of

the front right log (#4) as shown in Figure

29. Match the round metal pin on the top of

the front right log (#4) with the round hole on the bottom of the front right mid log (#8).

9. Place the top right log (#9) on top of the right rear chunk log (#7) and front right mid

log (#8) as shown in Figure 30. Match the

round peg on the top of the right rear chunk log (#7) with the round hole on the bottom of the top right log (#9) and square peg on the top of the front right mid log (#8) with the square hole on the bottom of the top right log (#9).

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Square Peg

Figure 30 - Installing Log # 9

10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in

Figure 31, Page 19. Match the rectangular

peg on the top of the right rear chunk log (#7) with the rectangular hole on the bottom of the right rear top log (#10).

11. Place the left top log (#11) on top of the left back top log (#5) and left top forked log (#6)

as shown in Figure 32, Page 19. Match the

round peg on the top of the left top forked log (#6) with the round hole on the bottom of the top left log (#11) and rectangular peg on the top of the left back top log (#5) with the rectangular hole on the bottom of the top left log (#11).

126818-01C18

INSTALLATION

Continued

LTF(18,24,30)-RS LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed for use with the appliance as shown.

1. Place bottom ember log on base as-

sembly as shown in Figure 34. The log

should ﬁ t over the left side of the burner and rest in the middle of the U-burner.

Bottom Ember Log

Figure 31 - Installing Log # 10

Round

Peg

Figure 32 - Installing Log # 11

Burner Tube

Square Peg

Base Assembly

Figure 34 - Installing Bottom Ember Log

2. Place the rear log on the base assembly

as shown in Figure 35. The rear log has

grooves in the bottom which will allow the log to sit on the burner and behind the bottom ember log

Rear Log

Burner Tube

Figure 33 - Final Assembly

126818-01C 19

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Figure 35 - Installing Rear Log

INSTALLATION

Continued

3. Place the right front log onto the base

and grate assembly as shown in Figure

36. The log has notches in the bottom

for the grate.

Right Front Log

Grate Assembly

5. Place the right crossover log onto the

rear log and the right front log as shown

in Figure 38. The right crossover log

has notches in the bottom that will line up with the projections on the rear log and the right front log.

Right Crossover Log

Projections for Sitting Log

Figure 36 - Installing Right Front Log

4. Place the left front log onto the base and

the right front log as shown in Figure

37. The left front log has a notch on the

bottom that will line up with the projection on the right front log.

Left Front Log

Rectangular Projection

Base Assembly

Figure 38 - Installing Right Crossover

Log

6. Place the left crossover log onto the

rear log and the left front log as shown

in Figure 39. The left crossover log has

notches in the bottom that will line up with the projections on the rear log and the left front log.

Left Crossover Log

Projection for Sitting Log

Figure 37 - Installing Left Front Log

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Projection for Sitting Log

Figure 39 - Installing Left Crossover Log

126818-01C20

INSTALLATION

Continued

LTF(18,24,30)-WT LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed for use with the appliance as shown.

1. Place the rear log (#1) on base assembly

as shown in Figure 41. Log will ﬁ t over

right end of burner and rest in middle of

U-burner (see Figure 41).

Figure 40 - Burner Assembly

Rear

Log

3. Place the front left log (#3) onto the base

assembly between the middle log and the grate. The back of the front left log will rest against the front of the middle log. The notch in the end of the front left log will ﬁ t

around the grate bar. See Figure 43.

Front Left Log

Figure 43 - Installing Log #3

4. Place the front right log (#4) onto the base

assembly between the middle log and the grate. The back of the front right log will rest against the front of the middle log. The notch in the end of the front right log will ﬁ t

around the grate bar. See Figure 44.

Figure 41 - Installing Log #1

2. Place the middle log (#2) in front of ''U''burner and against the edges of plate as

shown in Figure 42.

Middle Log

Front Right Log

Figure 44 - Installing Log #4

126818-01C 21

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INSTALLATION

Continued

5. Place the left top back log (#5) on top of the rear log. Match the rectangular projection on top of the left side of the rear log with the rectangular hole on the bottom of the left top back log. Match the metal pin on the top of the rear log with the round hole in the bottom of the left top back log. See

Figure 45.

Left Top Back Log

Figure 45 - Installing Log # 5

6. Place the left top front log (#6) on the top of the middle log and the left top back log. Match the rectangular projection on top of the middle log with the rectangular hole on the bottom of the left top front log. The left top front log will rest on the ﬂ at part of the

left top back log. See Figure 46.

Right Crossover Log

Figure 47 - Installing Log # 7

8. Match the round hole on the bottom of the center crossover log (#8) with the metal pin on the top of the right crossover log. Rest the front of the center crossover log on top of the front right log and against the grate.

See Figure 48 for ﬁ nal assembly.

Center Crossover Log

Left Top Front Log

Figure 46 - Installing Log # 6

7. Place the right crossover log (#7) on top of the middle log and rear log as shown

in Figure 47. Match the round peg on the

top of the rear log with the round hole on the bottom of the right crossover log and square peg on the top of the middle log with the square hole on the bottom of the right crossover log.

Figure 48 - Installing Log # 8

Figure 49 - Final Assembly

(top view)

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126818-01C22

INSTALLATION

Continued

EMBER PLACEMENT

WARNING: Do not operate unit without ember material correctly in place as shown in Figures 50 & 51. Do NOT place ember material anywhere else on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember material may produce carbon monoxide or soot. If replacement embers are needed, the replacement embers must be purchased from IHP. See Page 41 for part numbers.

WARNING: All previously applied loose material must be removed prior to reapplication.

1. Two ember materials are supplied with this log set. Platinum Bright Embers give a bright glow appearing as hot coals.

Should embers need replacing, see Parts, Page 41.

Platinum Bright Ember placement. Add

embers to front, ﬂ at burner. Gently remove embers from bag. Separate pieces of ember material and place on surface of ﬂ at burner just behind horizontal ports as

shown in Figure 50.

Glowing Embers placement. Place

Glowing Embers material on front ﬂ at burner in areas away from ports as shown

in Figure 51.

2. Add Volcanic Stone and small decorative logs around base of appliance if desired.

DO NOT place rock or additional logs on front burner or on logs. Placing any

material on unit other than ember material on front burner may result in production of carbon monoxide or soot.

Ember Material

Figure 50 - Platinum Bright Embers

Glowing Embers

Figure 51 - Placement of Glowing Embers (shown with Platinum Bright Embers)

126818-01C 23

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Flat Front Burner

OPERATION

NOTICE: During initial operation of new appliance, burning logs will give off a paper-burning smell. Orange ﬂ ame will also be present. Open damper or window to vent smell. This will only last a few hours.

WARNING:

• If ﬁ replace has glass doors, never operate this appliance with glass doors closed. If you operate appliance with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

• You must operate this appliance with a ﬁ replace screen in place. Make sure ﬁ replace screen is closed before running appliance.

WARNING: Damper handle will

be hot if appliance has been running.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

FOR YOUR SAFETY

READ BEFORE LIGHTING

W ARNING: If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance is equipped with an igni-

tion device which automatically lights the pilot. Do not light pilot by hand.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Do not use this room heater if any part

has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

1. STOP! Read the safety information.

2. Make sure equipment shutoff valve is fully open.

3. Press any button on the remote to power the remote on. Press the MODE zone or the MODE/SET Button to start the unit. You will hear a beep from the control module and the pilot will start to light the unit.

NOTE: Y ou may be running this appliance for

the ﬁ rst time after hooking up to gas sup- ply . If so, you may have to restart the unit several of times to allow the air to bleed from the system.

TO TURN OFF GAS

TO APPLIANCE

1. Once you have activated the screen press the MODE Zone or MODE/SET Button until you see OFF.

2. Close equipment shutoff valve.

REMOTE CONTROL OPERATION BASIC CONSTRUCTION

• Touch-Screen LCD and three push but-

tons will allow input from users.

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126818-01C24

OPERATION

Continued

• LCD screen will provide system status & input feedback to user.

• Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function). To activate any command, the backlight for the screen must be on and the command must be touched before the backlight goes off.

• Powered via four AAA sized batteries (6V nominal) with LOW BATTERY INDICATOR (5.0V).

Touch-Screen LCD and Button Layout (Not to scale) FUNCTIONAL DESCRIPTION

NOTE: All function adjustments will be automatically accepted 15-seconds after pressing a given touch zone or button. The user may press the MODE/SET button to immediately accept the adjustment manually.

SET TEMP Zone

FLAME Zone

CHANNEL UNLOCK Zone

DOWN Button

Figure 52 - Touch-Screen LCD and Button Layout

ON THERMO OFF

Cont. Pilot

SET

S M T W T F S

PROGRAM

MODE/SET

ROOM

AM PM

MODE Zone

ROOM TEMP Zone

TIME/PROG Zone

CHANNEL PROG Zone

MODE/SET Button

UP Button

126818-01C 25

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OPERATION

Continued

CHANNEL SELECTION

This control may be operated in 3 different sub-channels for applications where 2.4GHz interference causes delayed operation of the remote control. The factory default is Channel

3. To change the channel on the transmitter:

• Touch the CHANNEL PROGRAM and CHANNEL UNLOCK zones simultaneously and hold for 5-seconds.

• The LCD screen will go blank except “Ch” will be displayed in the SET TEMP Zone and either “01”, “02”, or “03” will be displayed in the ROOM TEMP Zone.

• Press the UP or DOWN buttons to change the channel number (01-03).

• Press the MODE/SET Button to return to the normal operating display.

Receiver Operation Notes:

• The receiver manufacturer may refer to channels 01, 02, or 03.

• Receiver must be paired with transmitter in the receiver’s factory default channel.

• Once paired, the channel selection may be changed in the transmitter per the instructions above.

• Once the channel selection is changed in the transmitter, the power supply to the receiver must be removed for at least 30-seconds, then re-applied.

• The receiver will recognize the new channel selection after about 30-seconds to 1-minute and normal operation will resume.

MODES OF OPERATION OPERATION MODES:

• MANUAL OFF

• MANUAL ON

• THERMOSTAT (with optional PROGRAM Mode)

The modes may be cycled in the order above by touching the MODE Zone or pressing the MODE/SET Button.

MANUAL OFF MODE:

• Transmits ﬂ ame OFF command.

• Pilot Method: Intermittent Pilot Ignition (IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ﬂ ame will be turned OFF

• LCD Displays:

• MODE Zone: OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indica-

tor and current time is displayed

• FLAME Zone: Blank

MANUAL ON MODE:

• Transmits ﬂ ame ON command.

• Pilot Method: Intermittent Pilot Ignition (IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ﬂ ame will be ignited before turn Main Flame ON.

• LCD Displays:

• MODE Zone: ON is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: A Flame Icon and ﬂ ame setting level number is displayed

THERMOSTAT MODE:

• Will cycle ﬂ ame on and off based on room and set temperatures. Will transmit ON command if SET TEMP (+SWING) is higher than ROOM TEMP and will transmit OFF command if SET TEMP (-SWING) is lower than ROOM TEMP.

• Built-in thermostat will measure room temperature.

• All programming should be written for deg. F and converted to deg. C when selected.

• Temperatures may be displayed in degrees F (factory default) or degrees C. Press the UP and DOWN Buttons simultaneously to change between degrees F and C.

• SET TEMP: While in THERMOSTAT mode, press the UP or DOWN Button to change the SET TEMP (45-90 deg. F, 7-32 deg. C); the new set temperature will automatically be accepted after 2 seconds. The factory default SET TEMP is 68 deg. F.

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126818-01C26

OPERATION

Continued

• SWING Temperature: This model does not allow for SWING temperature adjustment. This model utilizes thermostatic ﬂ ame modulation that will modulation the main ﬂ ame based on the difference between room temperature and set temperature (see example below).

• Important - factory SWING TEMPERATURE setting is 2 degrees. The thermostatic ﬂ ame modulation feature will not allow this SWING to be changed.

EXAMPLE:

Set Temperature Room Temp. Flame Level

74F OFF 73F Level 1

Set Temperature (72) 72F Level 2

71F (or less) Level 3

• Pilot Method: Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ﬂ ame will remain ON when Main Flame Cycles ON and OFF.

• Manual Flame Adjustment while in THERMOSTAT mode: If Flame-A is manually adjusted while in thermostat mode, it will override the automatic ﬂ ame setting until the ﬂ ame cycles off, then back ON thermostatically; when the ﬂ ame cycles ON again, automatic

ﬂ ame adjustment will resume. Automatic ﬂ ame adjustment will also resume if the

operational mode is cycled out of, then back into THERMOSTAT mode or if the SET temperature is changed.

• THERMOSTAT OFF LCD Displays:

• MODE Zone: THERMO and OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: Blank

• THERMOSTAT ON LCD Displays:

• MODE Zone: THERMO and ON are displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: A Flame Icon and ﬂ ame setting level number is displayed

Thermostat Disable Feature

• The Thermostat Mode (described above) may be disabled for applications where a thermostat is not allowed or undesirable. When Thermostat Mode is Disabled:

• The Modes of operation will cycle between MANUAL ON and MANUAL OFF (omitting THERMO).

• Program Operation (described below) is also disabled.

• The SET TEMP zone will be blank.

• The room temperature will still be measured & displayed in the ROOM TEMP Zone.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Thermostat, the transmitter must be in MANUAL OFF Mode, then touch and hold the SET TEMP Zone and the DOWN Button simultaneously for 10- seconds. The LCD screen will go blank except either THERMO and OFF or THERMO and ON will ﬂ ash 3-times (0.5-seconds OFF,

0.5-seconds ON) to indicate the change has been made.

DAY AND TIME DISPLAY

• The current day of week and time of day will be continuously displayed in the TIME/PROG Zone (except during Setup operations).

• The day of week will be displayed as one of the following: S, M, T, W, T, F, S

• The time of day will be in 12-hour AM, 12-hour PM format. Midnight will be displayed as 12:00am.

• Day/Time Setup:

1. Press and hold the MODE Zone for 5 seconds to enter Day/Time Setup.

2. Touch the UP or DOWN Buttons to adjust the day of week (press the MODE/SET Button or wait for 15 seconds for adjustment to be accepted, then enter hour of day adjustment).

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OPERATION

Continued

3. Press the UP or DOWN Buttons to adjust the hour of the day. The time will advance in 1-hour increments; AM and PM will change when the hour advances to 12:00 midnight and 12:00 noon respectively (press the MODE/SET Button or wait for 15 seconds for adjustment to be accepted, then enter minute of hour adjustment).

4. Press the UP or DOWN Buttons to adjust the minute of the hour. The time will advance in 1-minute increments (press the MODE/SET Button or wait for 15 seconds and the transmitter will exit Day/Time Setup and return to normal operation).

5. LCD Displays – when in Day/Time Setup:

• MODE Zone: Blank

• ROOM TEMP Zone: Blank

• SET TEMP Zone: Bank

• TIME/PROG Zone: Day of Week, or Time of Day will Flash

• FLAME Zone: Blank

Program Operation

• Touch the TIME/PROG Zone to activate or deactivate Program Operation. Touching the MODE Zone or pressing the MODE/SET Button will also deactivate Program Operation. When Program Operation is deactivated, the transmitter will return to MANUAL OFF Mode.

• Program Operation will cycle ﬁ replace ignition ON and OFF based on time settings (2 weekend periods and 2 weekday periods) and thermostat settings. Press the MODE/SET Button or wait for 15 seconds to advance to each subsequent program setting.

• Pilot Method (same as Thermostat Mode): Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ﬂ ame will remain ON when Main Flame Cycles ON and OFF.

• To enter Program Setup, touch and hold the TIME/PROG Zone for 5 seconds.

• Program OFF LCD Displays:

• MODE Zone: OFF

SuperiorFireplaces.US.com

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator, current time, and Program status (P1- OFF or P2-OFF) is displayed

• FLAME Zone: Blank

• Program ON LCD Displays:

• MODE Zone: THERMO and either ON or OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator, current time, and Program status (P1- ON or P2-ON) is displayed

• FLAME Zone:  If Thermostat is ON, A Flame Icon and

ﬂ ame setting level number is displayed.  If Thermostat is OFF, display is blank.

Program Disable Feature

• The Program Mode (described above) may be disabled for applications where a program operation is not allowed or undesirable. When Program Mode is Disabled:

• The user will not be able to activate Program Mode

• The user will not be able to enter Program Setup or edit Program Mode settings.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Program Mode, the transmitter must be in MANUAL OFF Mode, then touch and hold the TIME/PROG Zone and the DOWN Button simultaneously for 10-seconds. The LCD screen will go blank except either PROGRAM and OFF (OFF display in MODE Zone) or PROGRAM and ON (ON display in MODE Zone) will ﬂ ash 3-times (0.5-seconds OFF, 0.5-seconds ON) to indicate the change has been made.

Flame-A (or Main) Adjustment

• Transmits a ﬂ ame height setting com- mand to the control module to adjust the Flame-A height.

126818-01C28

OPERATION

Continued

• Available settings are 1-3 with a factory default of 3. Refer to the THERMOSTAT Mode section for additional details on flame modulation in THERMOSTAT mode.

• While in MANUAL ON, THERMOSTAT ON, or PROGRAM ON modes, touch the FLAME Zone to enter Flame-A Adjustment, then press the UP or DOWN buttons to raise and lower the ﬂ ame; press the MODE/SET Button or wait for 15 seconds to accept the new setting.

• LCD Display: When setting the Flame-A height, the Flame-A icon, and Flame-A setting number will ﬂ ash in the FLAME Zone.

Child-Lock Operation

• Child-Lock operation prevents any user input to the transmitter. No mode of operation or feature may be adjusted when Child-Lock is activated. All automatic functions (thermostat, program, etc.) will continue normally.

• To activate or deactivate the Child-Lock feature, press and hold the MODE/SET and DOWN Buttons simultaneously for 5 seconds.

• LCD Displays:

• When activated, the LOCK icon will appear in the MODE Zone.

• If any touch-zone or button is pressed when activated, the LCD backlight will illuminate and the LOCK icon will ﬂ ash for 5 seconds in the MODE Zone.

Room Temperature Limit

• The Room Temperature Limit Shutdown feature will operate in MANUAL ON, THERMOSTAT ON mode, and PROGRAM ON modes. If the room temperature reaches 95 deg. F or greater, the transmitter will automatically change to MANUAL OFF mode and send a MANUAL OFF command to the control module. If the user turns the control back ON and the room temperature is still 95F or greater, the transmitter will switch to back manual OFF and send another OFF command the next time the transmitter reads & updates the room temperature (2-minute update interval).

PAIRING

The remote and receiver are paired at the factory but in case they do not communicate after proving the batteries are fresh, repairing may be necessary. Follow the steps below to repair the remote to the receiver.

It is helpful to have a ﬂ ashlight so you can see the connections as described below. Before proceeding, locate the S1 button on the receiver shown in the figure below. You will need to access this button during the re-pairing procedure and only have 20 seconds to press and release it.

To enter pairing mode press and hold the MODE/SET Button for 10-seconds.

• Transmitter will transmit a pairing signal for 20-seconds, then automatically exit pairing mode and return to normal operation.

• LCD Displays – When pairing mode is activated:

1. MODE Zone: Blank

2. ROOM TEMP Zone: The letters “On”

will ﬂ ash.

3. SET TEMP Zone: The letter “P” is

displayed

4. TIME/PROG Zone: Blank

5. FLAME Zone: Blank

Receiver Operation NOTE: Once transmitter

is in pairing mode, press the yellow or black pairing button on the receiver.

TOUCH PAD OPERATION

This touch control has only 3 buttons for controlling manually the ﬂ ame of the appliance

(see Figure 53).

S1 Button

Connect Battery Plug Here

Control Module

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INSTALLATION

Continued

The touch pad has:

1. Led display

2. ON/OFF button

3. UP button

4. DOWN button With this control it is possible to turn on the

ﬁ re, turn off the ﬁ re and control the ﬂ ame level.

NOTE: The touch pad includes a red LED display light. If the LED remains on, the black plug is connected upside down. Unplug, turn over, and reconnect.

LED Display

ON/OFF Button

OFF

UP Button

DOWN Button

WARNING: Do not convert appliance to use different fuel type. Only use appliance with fuel type speciﬁ ed.

INSPECTING BURNERS

Check pilot ﬂ ame pattern and burner ﬂ ame patterns often.

PILOT FLAME PATTERN

Figure 54 shows a correct pilot ﬂ ame pattern. Figure 55 shows an incorrect pilot ﬂ ame pat-

tern. The incorrect pilot ﬂ ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the appliance will shut down.

If pilot ﬂ ame pattern is incorrect, as shown

in Figure 55.

• turn appliance off (see To Turn Off Gas to Appliance, Page 24

• see Troubleshooting, Page 33

NOTE: The pilot ﬂ ame on natural gas units will have a slight curve, but ﬂ ame should be blue and have no yellow or orange color.

Figure 53 - Touch Pad Control

SWITCHING ON

To turn the system on just press the ON/OFF button. The system will emit a beep and begin the ignition process, which can take about 20 seconds. Once the start up process is complete, the pilot ﬂ ame is lit.

REGULATING THE FLAME LEVEL.

1. To increase the ﬂ ame level, press the up button ( the LED indicate that the system has accepted the order, and the ﬂ ame will

increase instantly (see Figure 59).

2. To decrease the ﬂ ame level, press the down button ( the LED indicate that the system has accepted the order, and the ﬂ ame will

decrease instantly (see Figure 59).

). A beep and a ﬂ ash of

SWITCHING OFF

To switch off the ﬁ re, the ON/OFF button should be pressed. After the system has emitted a beep, the ﬁ re switches off.

Thermocouple

Figure 54 - Correct Pilot Flame Pattern

(Your pilot may vary from pilots shown)

Thermocouple

Figure 55 - Incorrect Pilot Flame Pattern

(Your pilot may vary from pilots shown)

Pilot Burner

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126818-01C30

CLEANING AND MAINTENANCE

WARNING: Turn off appliance and

let cool before cleaning.

CAUTION: You must keep control areas, burners and circulating air passageways of appliance clean. Inspect these areas of appliance before each use. Have appliance inspected yearly by a qualiﬁ ed service person. Appliance may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂ ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have appliance inspected yearly by a qualiﬁ ed service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet holes on injector holder for dust and dirt

(see Figure 57).

3. Blow air through the ports/slots and holes in the burner.

4. Check injector holder located at end of burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the

injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. Additional cleaning may be needed for proper pilot operation based on use/lack of use. A yellow tip on the pilot ﬂ ame may indicate dust and dirt in the pilot assembly. There is a small pilot air inlet hole about from where the pilot ﬂ ame comes

out of pilot assembly (see Figure 57). With

unit off, lightly blow air through air inlet hole. You may blow through a drinking straw if compressed air is not available.

Injector Holder

Burner Tube

Primary Air Inlet Holes

Figure 56 - Injector Holder On Outlet

Burner Tube

Pilot Assembly

Pilot Air Inlet Hole

Figure 57 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

LOGS

• If you remove logs for cleaning, refer to

Installing Logs Embers and Volcanic Stone, Pages 16-23, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner ﬂ ame holes with appliance running. All slotted burner ﬂ ame holes should be open with ﬂ ame present. All round burner ﬂ ame holes should be open with a small blue ﬂ ame present. Some burner ﬂ ame holes may become blocked by debris or rust, with no ﬂ ame present. If so, turn off appliance and let cool. Remove blockage, blocked burner ﬂ ame holes will create soot.

W ARNING: The injector holders (air shutters) are not adjustable. Do not move injector holders from their original positions.

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WIRING DIAGRAM

REMOTE CONTROL

ON THERMO OFF

Cont. Pilot

SET

S M T W T F S

CONTROL MODULE

PROGRAM

MODE/SET

ROOM

AM PM

SPECIFICATIONS

TF18PE

• Rating (Variable): 24,000/28,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

TF18NE

• Rating (Variable): 24,000/28,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

POWER SUPPLY BOX

TF2430PE

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

TF2430NE

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

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126818-01C32

TROUBLESHOOTING

W ARNING: Turn off appliance and let cool before servicing. Only

a qualiﬁ ed service person should service and repair appliance.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no function or response.

POSSIBLE CAUSE

1. Missing or weak batteries at power supply box or remote. Control module may beep 10 times or may not beep at all. LCD display may show "BATTERY ERROR".

2. Unplugged power supply (battery) box

3. Touch pad not plugged in to module or plugged in incorrectly

4. Control valve wiring harness not plugged in or not in proper position

REMEDY

1. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.)

2. Plug power supply box to module see Page 15.

3. Plug touch pad in module see Page 15, Figure 19. Check to see it is positioned as shown.

4. Check to see that the control valve wiring harness' blue connector is plugged in to the module. Check to see that it is aligned with the mating pins. If any pins are visible, then the connector is not in the correct position. If this is the case, disconnect, align, and reconnect to the module.

5. Remote not communicating with control module

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5. The remote communicates with the module periodically. It doesn't communicate with the module continuously to conserve battery power.

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no

function or response. (Continued

from Page 33).

POSSIBLE CAUSE

6. LED is blinking

7. Igniter cable is not connected

8. Igniter cable pinched or wet

9. Broken Igniter cable.

10. Igniter electrode positioned wrong.

11. Igniter electrode broken.

12. Control module sounds 2 cycles of 3 beeps; LCD display may show ROM ERROR

13. Control module sounds 2 cycles of 5 beeps; LCD display may show SUPPORT ERROR

REMEDY

6. This indicates the battery power is low. Replace the batteries in the power supply box.

7. Check the Igniter connection at both the control module and the ods pilot. Connect if loose.

8. Free Igniter cable if pinched by any metal or tubing. Keep Igniter cable dry.

9. Replace wire harness including Igniter cable.

10. Replace ods pilot assembly.

11. Replace ods pilot assembly.

12. Replace control module

13. Ground cable from control valve wiring harness is not grounding properly. Reposition spade terminal so that it makes contact with burner chassis metal or valve body.

14. Bad reception from remote

15. If LED on touch pad is continuously on, the cable is connected the wrong way.

16. The control module sounds 2 cycles of 5 beeps. The wiring assembly from the control valve is disconnected or broken.

14. Change batteries in remote. Check reception of signal from a shorter distance. If still not working, try changing the channel in the configuration menu. If this does not ﬁ x the problem,

reset the channel (see Page 26 Channel Selection) and follow the instructions in Pairing on Page

29. Replace remote and control module as a ﬁ nal action.

15. Disconnect the touch pad between the long and short cables, turn the short cable with the touch pad over and reconnect.

16. Connect the wiring harness at the control module. Replace the valve assembly if all other cause/remedies fail to correct his problem.

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126818-01C34

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

When Igniter button is pressed on the remote or touch pad, the pilot sparks but there is no ignition.

POSSIBLE CAUSE

1. Gas supply turned off or equipment shutoff valve closed

2. Air in gas lines.

3. Thermocouple circuit between the control valve and the control module is open.

REMEDY

1. Turn on gas supply or open equipment shutoff valve.

2. Continue turning the burner system ON and OFF. Repeat igniting operation until air is removed. On ﬁ rst time ignitions, air in the lines is common and it is not uncommon to repeat the ignition sequence 10 to 15 times before enough gas is at the ods pilot for it to light.

3. Check the thermocouple connection at the control valve and also at the control module. The thermocouple connection at the control valve should be hand tight plus 1/4 to 1/2 turn. You should not be able to loosen the thermocouple at the control valve with your hand. Check the thermocouple terminal connection at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's opening and reinstall on to the control module.

4. No gas to the ods pilot

5. Depleted gas supply (propane/LP only)

6. Valve cable is disconnected or broken.

7. ODS pilot is clogged

4. While the pilot is sparking, check for gas ﬂ ow at the ods pilot. If ﬂ ow is present, try to light the pilot with a long reach lighter. If it will not light but the ﬂ ame is disturbed, air is in the line. Cycle through the ignition sequence to clear the line of air until gas is present. If no ﬂ ow is present at the gas valve, check to see all shut off valves are open. Verify proper pressure is supplied to the valve. Excessive pressure can lock out the appliance's regulator. Also check to see that the wiring harness from the control valve is properly connected at the control module. The wiring harness connection housing can be identiﬁ ed by it's blue connector housing.

5. Contact local propane/LP gas company.

6. Connect valve cable correctly

7. Clean ods pilot (see Cleaning and Maintenance , Page 31) or

replace ods pilot assembly.

8. Gas regulator setting is not correct

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8. Replace gas regulator

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

ODS pilot lights but pilot ﬂ ame goes out before burners light.

POSSIBLE CAUSE

1. Equipment shutoff valve not fully open

2. Missing or weak batteries at power supply box or remote.

3. Thermocouple circuit between the ods pilot and control module is loose or damaged.

4. Pilot ﬂ ame not touching thermo- couple, which allows thermocouple to cool, causing pilot ﬂ ame to go out. This problem could be caused by one or both of the following: A) Low gas pressure or B)Dirty or partially clogged ODS pilot.

REMEDY

1. Fully open equipment shutoff valve.

2. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.).

3. Check thermocouple terminal connection at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's opening and reinstall on to the control module.

4. A) Contact local natural or propane/LP gas company.

B) Clean ODS pilot (see Clean- ing and Maintenance, Page 31)

or replace ODS pilot assembly.

Burner system lights from remote but not from touch pad

Burner system does not ignite the burner while the remote is in the program mode.

Burner system shuts off after operating 6 seconds then sounds 5 beeps.

Low battery power in remote.

5. Thermocouple damaged

6. Control valve damaged.

1. Touch pad cable disconnected or broken

2. Defective touch pad

1. Program mode does not work if soft start is deactivated.

1. Short in touch pad wiring.

1. Batteries are weak. LOW BATTERY is shown in remote display.

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5. Replace ods pilot assembly.

6. Replace control valve

1. Connect or replace touch pad and cable.

2. Replace touch pad

1. Activate soft start in the remote.

1. Replace touch pad and wiring harness.

1. Replace batteries in remote.

126818-01C36

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner system shuts off. Control module sounds 2 cycles of 3 beeps.

Burner system shuts off. Control module sounds 20 beeps.

Burner system shuts off. Control module sounds 1 long beep.

Burner systems shuts off.

POSSIBLE CAUSE

1. Faulty control module

1. Remote and control module not communicating properly

2. Faulty control module

1. Loss of communication between control module and remote after 18 minutes.

1. Control module is too hot

1. The SAFETY temperature setting in the remote has shut the burner system off.

REMEDY

1. Replace control module.

1. Follow Pairing instructions on

Page 29 to re-pair remote to control module.

2. Replace control module

1. Either the remote is too far from the burner system or the remote needs new batteries. The remote should work within 20 feet of the burner system. If it does not, replace the batteries in the remote and battery supply box.

1. Check to see the ﬁ replace size meets the minimum requirements. Call technical service.

1. The remote includes a shut off that is preset at 40C (104F). If the remote is placed in a location that is at or above this temperature it will shut the burner system off. Placing the remote on a mantel may result in this problem. If it occurs, relocate the remote to a cooler location.

Burner system lights or shuts off without touching the remote.

1. More than one burner system is present and operating on the same frequency.

1. Follow Pairing instructions on

Page 29 to re-pair remote to control module.

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OBSERVED PROBLEM

Burners do not light after ODS/ pilot is lit

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Inlet gas pressure is too low

REMEDY

1. Contact local natural or propane/ LP gas company

Delayed ignition of one or both burners

Burner backﬁ ring during combustion

Yellow ﬂ ame in middle burner during burner combustion

2. Burner oriﬁ ce(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too low

2. Burner oriﬁ ce(s) clogged

3. Mislocated crossover tube

1. Burner oriﬁ ce is clogged or dam- aged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

2. Clean burner(s) (see Cleaning and Maintenance, Page 31) or

replace burner oriﬁ ce(s)

3. Contact qualiﬁ ed service person

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning and Maintenance, Page 31) or

replace burner oriﬁ ce(s)

3. Contact qualiﬁ ed service person

1. Clean burner (see Cleaning and Maintenance, Page 31) or replace

burner oriﬁ ce

2. Replace damaged burner

3. Replace gas regulator

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Clean-

ing and Maintenance, Page 31)

2. Replace gas regulator

Slight smoke or odor during initial operation

Appliance produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Moisture/condensation noticed on windows

Appliance produces a clicking/ ticking noise just after burners are lit or shut off

1. Residues from manufacturing processes and logs curing

1. Set the unit to HI by using the remote when burners are cold

2. Air in gas line

3. Air passageways on appliance blocked

4. Dirty or partially clogged burner oriﬁ ce(s)

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Not enough combustion/ventilation air

1. Metal expanding while heating or contracting while cooling

1. Problem will stop after a few hours of operation

1. Set the unit to LO by using the remote and let warm up for a minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation

clearances (see Pages 9-11)

4. Clean burners (see Cleaning and Maintenance, Page 31) or replace

burner oriﬁ ce(s)

1. Turn appliance off when using furniture polish, wax, carpet cleaners or similar products

1. Refer to Air for Combustion and Ventilation requirements (Page 6)

1. This is normal with most appliances. If noise is excessive, contact qualiﬁ ed service person

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126818-01C38

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Appliance produces unwanted odors

Appliance shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

POSSIBLE CAUSE

1. Appliance burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See

IMPORTANT statement above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning state-

ment at top of page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning state-

ment at top of page

REMEDY

1. Open window to ventilate room. Stop using odor causing products while appliance is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see

Checking Gas Connections, Page

14)

1. Open window and/or door for ventilation

2. Contact local natural or propane/ LP gas company

3. Clean ODS/pilot (see Cleaning

and Maintenance, Page 31)

1. Locate and correct all leaks (see Checking Gas Connections, Page

14)

2. Control valve or gas control defective

Gas odor during combustion

Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on

126818-01C 39

1. Foreign matter between control valve and burner

2. Gas leak. See Warning state-

ment at top of page

1. Optional Hand-held remote control is too close to appliance

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2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see

Checking Gas Connections, Page

14)

1. Move hand-held remote control unit farther away from the appliance

PARTS

REMOTE MODELS TF18NE, TF18PE, TF2430NE, TF2430PE

Cat. No. Model

F0023 TF18NE

F0024 TF18PE

F0029 TF2430NE

F0030 TF2430PE

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126818-01C40

PARTS

TF18NE, TF18PE, TF2430NE AND TF2430PE MODELS

This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions

listed under Replacement Parts on Page 45 of this manual.

KEY NO. CAT. NO. DESCRIPTION 18NE 18PE 2430NE 2430PE QTY.

1 J6167 18" Dual Burner • • 1

K2030 24"/30" Dual Burner • • 1 2 J8073 Log Support Bracket • • 1 3 J3652 Gas Regulator (NG) • • 1

J3653 Gas Regulator (LP) • • 4 J3562 Connector, Male 3/8 NPTF • • • • 1 5 J8074 Bracket, Valve • • 1 6 J6685 Kit Electronic Valve • • 1

J6686 Kit Electronic Valve • 1

J6687 Kit Electronic Valve • 1 7 J8075 Fitting .375 Tube to .125 NPTF • • • • 1 8 J8076 Leg Support • • 1 9 J8077 18" ASM Pan Burner • • 1

J8078 24"/30" ASM Pan Burner • •

10 J6147 Bracket Front Burner • • 1

11 J8079 Oriﬁ ce, 0.028 (PAN) • • 1

J4726 Oriﬁ ce, Elbow P53 95 300 (PAN) • 1

J8080 Oriﬁ ce, Elbow P53 95 190 (PAN) • 1

12 J6127 Holder, Oriﬁ ce 90º Elbow • • • 1 13 J4885 Shutter, Air (Pan Burner) • • • • 1 14 J5456 Gasket, Burner • • • • 1 15 J5416 Venturi Tube • • • • 1 16 J3547 Nut 10-24 Captive Washer • • • • 1 17 J8081 Bracket, Caution Decal • • • • 1 18 J6581 Module Control Board • • • • 1 19 J5199 Air Shutter • • 1

J5200 Air Shutter • • 1

20 J4721 Oriﬁ ce, Elbow NG P52 85 1000 (Rear) • 1

J4720 Oriﬁ ce, Elbow P53 95 420 (Rear) • 1

J4726 Oriﬁ ce, Elbow P53 95 300 (Rear) • 1

J3620 Oriﬁ ce, .082 (Rear) • 1

21 J3634 Pilot Tube • • • • 1 22 J3558 Nut ODS • • • • 1 23 J6582 Pilot, NG Electric • • 1

J6583 Pilot, LP Electric • • 1

24 J6148 Grate 18" • • 1

J6149 Grate 24"/30" • • 1

25 J8082 Control Module Heat Shield • • • • 1 26 J6508 Pilot Shield • 1

PARTS AVAILABLE, NOT SHOWN

J3658 Warning Plate • • • • 1

J3846 Lighting Instructions • • • • 1

J3664 Caution Decal • • • • 1

J3689 Hardware Kit • • • • 1

80L42 Volcanic Stone, FDVS • • • • 1

J5519 Flextube with Fitting • • • • 1

J6208 Glowing Embers (rockwool) • • • • 1

J6207 Platinum Bright Embers Kit • • • • 1

J6585 Plate Lighting Instructions • • • • 1

J6584 Harness, Pilot Igniter • • • • 1

J6599 Flex Line, 12'' 3/8 with 2 male Nuts • • 2

J6599 Flex Line, 12'' 3/8 with 2 male Nuts • • 1

J8083 Flex Line, 14'' 3/8 with 2 male Nuts • • 1

J8084 Flex Line, 22'' 3/8 with 2 male Nuts • • • • 1

J7675

J6580 Supply, Battery Power • • • • 1

J6674 Manual Control Touch Pad • • • • 1

J6675 Touch Pad Wire Harness • • • • 1

Control, Remote Skytech

•• • • 1

126818-01C 41

SuperiorFireplaces.US.com

PARTS

LOG SET MODELS: L TF18MM, L TF24MM, L TF30MM (MASSIVE MIXED OAK™)

This list contains replaceable parts used in your appliance. When ordering parts, follow the

instructions listed under Replacement Parts on Page 45 of this manual.

PART NUMBERS

KEY

NO.

LTF18MM LTF24MM LTF30MM

DESCRIPTION QTY

1 J6405 J6412 J6420 Rear Log #1 1 2 J8178 J6509 J6513 Middle Log #2 1 3 J6407 J6414 J7585 Front Left Log #3 1 4 J8179 J6510 J8219 Front Right Log #4 1 5 J8220 J6511 J6511 Left Top Back Log #5 1 6 J8221 J6512 J8222 Left Top Forked Log #6 1 7 J8223 J8224 J8225 Right Rear Chunk Log #7 1 8 J8226 J8227 J8227 Front Right Middle Log #8 1

9 J8228 J8229 J6514 Top Right Log #9 1 10 J8230 K2015 K2015 Right Rear Top Log #10 1 11 J8231 J8232 J8233 Left Top Log #11 1 12 J6496 J6496 J6496 Switch Logs 1

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126818-01C42

PARTS

LOG SET MODELS: LTF18-RS, LTF24-RS, LTF30-RS (RUGGED STACK™)

This list contains replaceable parts used in your appliance. When ordering parts, follow the

instructions listed under Replacement Parts on Page 45 of this manual.

PART NUMBERS

KEY

NO.

DESCRIPTION QTYLTF18-RS LTF24-RS LTF30-RS

1 J6661 J6666 J6666 Bottom Ember Log #1 1

2 J6662 J6667 J6667 Rear Log #2 1

3 J6660 J6665 J6670 Right Front Log #3 1

4 J6659 J7380 J6669 Left Front Log #4 1

5 J6664 J8102 J8102 Right Crossover Log #5 1

6 J6663 J8103 J8103 Left Crossover Log #6 1

7 J5669 J5669 J5669 Switch Log 1

126818-01C 43

SuperiorFireplaces.US.com

PARTS

LOG SET MODELS: LTF18WT, LTF24WT, LTF30WT (WILD TIMBER™)

This list contains replaceable parts used in your appliance. When ordering parts, follow the

instructions listed under Replacement Parts on Page 45 of this manual.

KEY

NO.

LTF18WT

1 F2817 2 F2820 3 F2823 4 F2826 5 F2829 6 F2831 7 F2834 8 F2837

PART NUMBERS

ID #

LTF24WT

WT-12

WT-11

WT-09

WT-10

WT-14

WT-16

WT-13

WT-15

F2818 F2821 F2824 F2827 F2830 F2832 F2835 F2838

ID #

LTF30WT

WT-04

WT-03

WT-01

WT-02

WT-06

WT-08

WT-05

WT-07

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F2819 F2822 F2825 F2828 F2830 F2833 F2836 F2838

ID #

DESCRIPTION QTY

WT-20

Back Bottom Log 1

WT-19

Middle Bottom Log 1

WT-17

Front Left Bottom Log 1

WT-18

Front Right Bottom Log 1

WT-06

Back Left Top Log 1

WT-22

Far Right Top Log 1

WT-21

Left "Y" Top Log 1

WT-07

Front Top Log 1

126818-01C44

REPLACEMENT PARTS

See Pages 40-44 for a complete replace-

ment parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

When ordering repair parts, always give the following information:

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• appliance will not produce speciﬁ ed heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas supplier.

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance.

If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at SuperiorFireplaces.US.com.

126818-01C 45

SuperiorFireplaces.US.com

ACCESSORIES

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at SuperiorFireplaces.US.com for referral information. You can also write to the address listed on the back page of this manual.

Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.

FIREPLACE HOOD, BLACK

Cat. No. F1764, Model GA6050 For all models. Helps deﬂ ect heat away from mantel or wall

above ﬁ replace. Fits openings 28" to 48" wide.

VOLCANIC STONE

Cat. No. 80L42, Model FDVS For all models. Order when additional volcanic stone is

desired.

DECORATIVE ASH BED / CONTROL COVER KIT

Cat. No. F0246, Model CDABKA

DECORATIVE PINE CONES - SET OF 3

Cat. No. F0247, Model GA9650A

LOG SCRAPS - FLOOR MEDIA KIT - 1

Cat. No. F0250, Model VTA-LS5-1

LOG SCRAPS - FLOOR MEDIA KIT - 2

Cat. No. F0251, Model VTA-LS5-2

GAS APPLIANCE INSTALLATION KIT

Cat. No. F0249, Model CIKA

EMBER KITS

Cat. No J6207 - Platinum Embers Cat. No J6208 - Glowing Embers (rockwool)

SuperiorFireplaces.US.com

126818-01C

Innovative Hearth Products

Superior

Brand Gas Log Set

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior® brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining LHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.

P/N 900247-00, Rev. A, 10/2015

Innovative Hearth Products 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

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Record the following important information about your appliance:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

IHP reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P126818-01

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Superior TF18NE, TF18PE, TF2430NE, TF2430PE Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual