Installation and Operation Instructions
PFS
US
Superior™ Vented Natural Gas Logs Decorative
Appliance
P/N 126903-01 Rev.A 02/2014
P126903-01
Models
®
PHK18 PHK24 PHK30
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in
a solid-fuel burning masonry or UL127 factory-built
fireplace, constructed of noncombustible material
and connected to a working flue. (See page 6 for
minimum flue opening.)
WARNING: This is a gas-fired appliance. It uses air
(oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must
be provided. Refer to the National Fual Gas Codes,
ANSI Z233.1/NFPA 54, Section 5.3 for Combustion
and Ventilation.
These logs are approved by the manufacturer for installation in listed indoor and outdoor solid fuel burning
fireplaces.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
TABLE OF CONTENTS
Safety .................................................................. 2
Local Codes......................................................... 5
Unpacking............................................................ 5
Product Identication ........................................... 5
Optional Product Features................................... 5
Installation ........................................................... 6
Operation ............................................................11
SAFETY
Cleaning and Maintenance .................................11
Troubleshooting ................................................. 12
Technical Service............................................... 14
Replacement Parts ............................................ 14
Accessories ....................................................... 14
Parts .................................................................. 15
Warranty ............................................................ 17
WARNING: Improper installation, adjustment, alteration,
service or maintenance can
cause injury or property damage.
Refer to this manual for correct
installation and operational
procedures. For assistance or
additional information consult
a qualified installer, service
agency or the gas supplier.
WARNING: This appliance
is for installation only in a
solid-fuel burning masonry or
UL127 factory-built replace,
constructed of noncombstible
material and connected to a
working ue. (See page 6 for
minimum ue opening.
WARNING: This is a gas-red
appliance. It uses air (oxygen)
from the room in which it is installed. Provisions for adequate
combustion and ventilation air
must be provided. Refer to the
National Fuel Gas Codes, ANSI
Z233.1/NFPA 54, Air for Combustion and Ventilation.
This appliance may be installed
in an aftermarket,* permanently
located, manufactured (mobile)
home, where not prohibited by
local codes.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
State of Massachusetts: The
installation must be made by a
licensed plumber or gas tter
in the Commonwealth of Mas-
sachusetts.
WARNING: This product con-
tains and/or generates chemicals
known to the State of California
to cause cancer or birth defects
or other reproductive harm.
WARNING: Keep ue open
when operating unit.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate
or service this log set. Improper
use of this log set can cause serious injury or death from burns,
re, explosion, electrical shock
and carbon monoxide poisoning.
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126903-01A2
SAFETY
Continued
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the log set may not be
working properly. Get fresh air at once! Have
log set serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart
or lung disease or anemia, those under the
inuence of alcohol and those at high altitudes.
Natural & LP Gas: Natural & LP gas are
odorless. An odor-making agent is added
to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas
can fade. Gas may be present even though
no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this log set.
WARNING: Any change to
this log set or its controls can
be dangerous.
WARNING: Do not use a blow-
er insert, heat exchanger insert or
other accessory not approved for
use with this appliance.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Installed decorative
glass door enclosures must be fully
opened when operating this gas
appliance.
Due to high temperatures, the appliance should be located out of
trafc and away from furniture and
draperies.
Do not place clothing or other
ammable material on or near the
appliance. Never place any objects
on the appliance.
Appliance assembly becomes very
hot when running appliance. Keep
children and adults away from hot
surface to avoid burns or clothing
ignition. Appliance will remain hot
for a time after shutdown. Allow
surface to cool before touching.
Carefully supervise young children
when they are in the room with appliance.
You must operate this appliance
with a replace screen in place.
Make sure replace screen is closed
before running this log set.
The screen shall have openings for
introduction of combustion air.
Keep the appliance area clear and
free from combustible materials,
gasoline and other ammable vapors and liquids.
Children and adults should be
alerted to the hazard of high temperature and should stay away to
avoid burns or clothing ignition.
126903-01A 3
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SAFETY
Continued
1. This appliance, as supplied, is only for
use with the type of gas indicated on
the rating plate. This appliance is not
convertible for use with propane/LP gas.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
3. Never install the log set
• in a recreational vehicle
• where curtains, furniture, clothing or other
ammable objects are less than 42" from
the front, top or sides of the log set
• in high trafc areas
• in windy or drafty areas
4. Before installing in a solid fuel burning
replace, the chimney ue and rebox
must be cleaned of soot, creosote, ashes
and loose paint by a qualied chimney
cleaner. Creosote will ignite if highly
heated. Inspect chimney ue and rebox
for damage. If damaged, repair ue before
operating appliance.
5. You must operate this log set with a replace screen in place. Make sure replace
screen is closed before running log set.
6. This log set is designed to be smokeless.
If logs ever appear to smoke, turn off appliance and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and
the burning of manufacturing residues.
You may wish to add more ventilation by
opening a window.
7. To reduce the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 13.
8. Do not allow fans to blow directly into the
replace. Avoid any drafts that alter burner
ame patterns. Ceiling fans can create
drafts that alter burner ame patterns.
Altered burner patterns can increase
sooting.
9. Do not use a blower insert, heat exchanger insert or other accessory not approved
for use with this log set.
10. This installation and provisions for combustion and ventilation air must conform
to the National Fuel Gas Code, ANSI
Z233.1/NFPA 54, Air for Combustion and
Ventilation.
11. Do not run log set
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not burn solid fuel in the replace after
installing the log set. Do not use this log
set to cook food or burn paper or other
objects.
13. Log set becomes very hot when in use.
Keep children and adults away from hot
surface to avoid burns or clothing ignition.
Log set will remain hot for a time after
shutdown. Allow surface to cool before
touching.
14. Carefully supervise young children when
they are in the room with log set.
15. Do not use appliance if any part has been
exposed to or under water. Immediately
call a qualied service technician to in-
spect the room appliance and to replace
any part of the control system.
16. To help prevent breakage, new logs must
be broken-in (see Curing Logs, page 12).
17. Turn log set off and let cool before servic-
ing, installing or repairing. Only a qualied
service person should install, service or
repair log set.
15. The installation of these appliances in
manufactured homes in the U.S. must
conform with the Manufactured Home
Construction and Safety Standard, Title
24 CFR, Part 3280, in the United States,
or when such a standard is not applicable,
Manufactured Home Installations Standard, ANSI/NCSBCS A225.1/NFPA 501A.
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126903-01A4
LOCAL CODES
3. Never install log set
• in a recreational vehicle
• where curtains, furniture, clothing, or
other flammable objects are less than
42" from the front, top, or sides of the
log set
• in high traffic areas
• in windy or drafty areas
• in bedroom or bathroom
4. Before installing in a solid fuel burning
fireplace, chimney flue and firebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualified chimney cleaner.
Creosote will ignite if highly heated. Inspect
chimney flue for damage. If damaged,
repair flue before operating heater.
5. To reduce creation of soot, follow in-
structions in Cleaning and Maintenance,
page 10.
6. Installation and provisions for combus-
tion and ventilation air must conform
with the National Fuel Gas Code, ANSI
Z233.1/NFPA 54, Air for Combustion and
Ventilation.
SAFETY
Continued
PRODUCT IDENTIFICATION
7. Do not run log set
• where flammable liquids or vapors are
used or stored
• under dusty conditions
8. Do not burn solid fuel in fireplace after
installing log set. Do not use this log
set to cook food or burn paper or other
objects.
9. To help prevent breakage, new logs must
be broken in (see Curing Logs page 10).
10. Turn log set off and let cool before servic-
ing, installing, or repairing. Only a qualified
service person should install, service, or
repair log set.
11. Provide adequate clearances around air
openings.
Install and use log set with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Left
Side
Front
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
PRODUCT IDENTIFICATION
Grate
Burner Pan
Figure 1 - Product Identification (Ramp Pan Burner)
UNPACKING
CAUTION: Do not remove
the data plates from the burner
pan. The data plates contain
important warranty and safety
information.
1. Remove logs, hearth kit, pan materials
and hardware from carton.
2. Remove all protective packaging applied
to logs and base for shipment.
3. Check appliance for any shipping damage. If appliance is damaged call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008 for replacement parts
before returning to dealer.
Hearth Kit Model ________________
Serial Number __________________
Log Set Model __________________
Burner Inlet
(Under Pan)
Right
Side
126903-01A 5
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INSTALLATION
into room, extinguish flame and remove any
obstruction until proper venting is achieved.
Chimney flue must remain open a minimum of
3" at all times during operation of log set.
INSTALLING DAMPER CLAMP
Secure damper stop clamp provided to
leading edge of damper as shown in Figure
3. If for any reason this clamp doesn't work
on your fireplace, another suitable clamp or
permanent stop must be installed, or damper
blade must be cut or removed.
For Massachusetts Residents Only: In-
stallation of this vented gas log set in the
Commonwealth of Massachusetts requires
damper be permanently removed or welded
in fully open position.
INSTALLATION
Continued
Manufactured
Fireplace
Masonry
Fireplace
Damper
Damper
Damper
Clamp
Damper Clamp
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by a
qualied chimney cleaner. Creosote will ignite if highly heated.
A dirty chimney ue may create
and distribute soot within the
house. Inspect chimney ue and
rebox for damage. If damaged,
repair ue before operating ap-
pliance.
NOTICE: Installation, service
and repair of this appliance must
be performed by a qualied installer, service agency, company
or gas supplier experienced with
this type of gas appliance. Only
factory authorized components
listed in these instructions may
be used in accordance with the
manufacturer’s instructions
and all codes and requirements
of the authority having juris-
diction. Any modications to
this kit or use of unauthorized
components or accessory items
will void the manufacturer’s
warranty and may result in a
hazardous condition.
FLUE OPENING SPECIFICATIONS
Note: This vented appliance must be installed
only in a solid-fuel burning replace with a
working ue and constructed of noncombus-
tible material.
The charts in Figure 2 indicate technical
information regarding the installation of your
gas log set. Please make sure that all of the
specications shown are applicable before
installation is attempted.
The replace must include a working ue and
venting system with the minimum openings
shown in the Figure 2.
Model
PHK18
BCS18
PHK24
BCS24
PHK30
BCS30
Model
PHK18
BCS18
PHK24
BCS24
PHK30
BCS30
* At depth Indicated
Log Size
Figure 2 - Technical Information Charts
Burner
Description
18" Ramp 57,000 8"
24" Ramp 80,000 8"
30" Ramp 90,000 8"
Minimum Fireplace Dimensions
Front
Width
28" 18" 16" 18"
36" 23" 16" 18"
42" 29" 18" 18"
Fuel Inlet Pressure
Specifications (W.C.)
N.G. 5.5" 10.5"
Burner Orifice Sizing
18" 0.120 31
24" 0.140 28
30" 0.1495 25
BTU Input
(Natural
Gas)
Back
Width*
Min. Max.
Natural Gas
In. Num.
Minimum
Flue
Opening
Depth Height
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126903-01A6
INSTALLATION
into room, extinguish flame and remove any
obstruction until proper venting is achieved.
Chimney flue must remain open a minimum of
3" at all times during operation of log set.
INSTALLING DAMPER CLAMP
Secure damper stop clamp provided to
leading edge of damper as shown in Figure
3. If for any reason this clamp doesn't work
on your fireplace, another suitable clamp or
permanent stop must be installed, or damper
blade must be cut or removed.
For Massachusetts Residents Only: In-
stallation of this vented gas log set in the
Commonwealth of Massachusetts requires
damper be permanently removed or welded
in fully open position.
INSTALLATION
Continued
Figure 3 - Attaching Damper Clamp
Manufactured
Fireplace
Masonry
Fireplace
Damper
Damper
Damper
Clamp
Damper Clamp
CONNECTING TO GAS SUPPLY
WARNING: A qualified ser-
vice person must connect log
set to gas supply. Follow all
local codes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is
not natural gas, you MUST NOT install this
gas log set.
Model
Burner
Description
BTU Input
(Natural
Gas)
Minimum
Flue
Opening
PHK18
BCS18
18" Ramp 57,000 8"
PHK24
BCS24
24" Ramp 80,000 8"
PHK30
BCS30
30" Ramp 90,000 8"
Minimum Fireplace Dimensions
Model
Front
Width
Back
Width*
Depth Height
PHK18
BCS18
28" 18" 16" 18"
PHK24
BCS24
36" 23" 16" 18"
PHK30
BCS30
42" 29" 18" 18"
* At depth Indicated
Figure 2 - Technical Information Charts
Fuel Inlet Pressure
Specifications (W.C.)
Min. Max.
N.G. 5.5" 10.5"
Burner Orifice Sizing
Log Size
Natural Gas
In. Num.
18" 0.120 31
24" 0.140 28
30" 0.1495 25
CHECK GAS TYPE
Use only natural gas. If your gas supply is
not natural gas, you MUST NOT install this
log set.
If the replace does not have a gas supply
shutoff valve, one must be installed.
WARNING: This appliance is
equipped for natural gas. Field
conversion is not permitted.
VENTING SPECIFICATIONS FOR
INSTALLATION
The replace chimney ue and vent must be
drafting properly. To check the vent for proper
drafting: Light a tightly rolled newspaper on
one end and place it at the inside front edge
of the replace. Observe the smoke and be
sure the vent is properly drawing it up the
chimney. If the smoke spills out into the room,
extinguish the ame and remove any obstruc-
tion until proper venting is achieved.
The chimney ue must remain open a minimum of 3" at all times during the operation
of this log set.
INSTALLING DAMPER CLAMP
Damper
Clamp
Masonry Fireplace
Figure 3 - Attaching Damper Clamp
Secure the damper stop clamp provided to
the leading edge of the damper as shown in
Figure 3. If for any reason this clamp doesn't
work on your replace, another suitable clamp
or permanent stop must be installed or the
damper blade must be cut or removed.
126903-01A 7
Damper
Clamp
Damper
Damper
Damper
Manufactured Fireplace
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Continued
CONNECTING TO GAS SUPPLY
WARNING: A qualied ser-
vice person must connect log
set to gas supply. Follow all
local codes.
Installation Items Needed
Before installing log set, make sure you have
the items listed below.
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve
• test gauge connection
• adjustable (crescent) wrench or pliers
• sediment trap
• tee joint
• pipe wrench
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to log set. If
pipe is too small, undue loss of
volume will occur.
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved
Flexible Gas
Hose
(if allowed
by local
codes)
3" Minimum
* Purchase the optional equipment shutoff
valve from your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
From Gas
Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 4 - Gas Connection
Installation must include an equipment shutoff
INSTALLATION
Continued
Burner Orifice
(Factory Installed)
Gas Connector
Tube
Adapter
Fitting
Burner Inlet Fitting
(Factory Installed)
Installation and Gas Connection
1. Place ramp burner assembly in center
of fireplace floor. Make sure front of pan
faces forward.
2. Thread gas supply fitting to fireplace gas
supply pipe. Use thread sealant.
3. Install gas connector tube to gas supply
fitting. Carefully shape tube to attach to
adapter fitting. Be careful not to cause
kinks in tube.
4. Attach opposite end of gas connector tube
to gas inlet fitting on end of venturi.
ure 5).
using compressed air or opening main gas
valve located on or near gas meter.
ment shutoff valve (see Figure 6). Apply
noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from log set (see
Figure 4).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in a clogged burner injector.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap (not supplied with log set) in supply line
as shown in Figure 4, page 7. Locate sediment
trap where it is within reach for cleaning. Install
in piping system between fuel supply and appliance. Locate sediment trap where trapped
matter is not likely to freeze. A sediment trap
captures moisture and contaminants. This
keeps them from going into log set controls.
If sediment trap is not installed or is installed
wrong, log set may not run properly.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. Bubbles forming show
a leak. Correct all leaks at once.
Pressure Testing Gas Supply Piping
System
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
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INSTALLATION
Continued
system. Pressures in excess of 1/2 psig
3.5 kPa) will damage appliance regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
using compressed air or opening main gas
valve located on or near gas meter.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to gas joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect log set and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 5).
2. Pressurize supply piping system by either
using compressed air or opening main gas
valve located on or near gas meter.
3. Check all joints from gas meter to equipment shutoff valve (see Figure 5). Apply
mixture of liquid soap and water to gas
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 5 - Equipment Shutoff Valve
Figure 6 - Checking Gas Joints
Open
Closed
Equipment
Shutoff
Valve
Gas Meter
126903-01A8
INSTALLATION
Installation and Gas Connection
1. Place ramp burner assembly in center
of fireplace floor. Make sure front of pan
faces forward.
2. Thread gas supply fitting to fireplace gas
supply pipe. Use thread sealant.
3. Install gas connector tube to gas supply
fitting. Carefully shape tube to attach to
adapter fitting. Be careful not to cause
kinks in tube.
4. Attach opposite end of gas connector tube
to gas inlet fitting on end of venturi.
HEARTH KIT ASSEMBLY AND
INSTALLATION
Kit Assembly - Ramp Pan Burner
1. Determine which side gas line feeds into
replace. This log set is factory set up for
right side (facing) gas feed. If your gas line
is on the right side, go to Installation and
Gas Connection. If your gas line is on the
left side of replace, proceed with steps 2
through 4 below.
2. Remove nuts securing gas inlet venturi to
bottom of burner.
3. Remove venturi from pan taking care not to
damage gasket between venturi and pan.
4. Reverse direction of venturi and reattach to
bottom of pan using factory nuts.
Continued
TESTING BURNER FOR LEAKS
1. Generously apply noncorrosive leak detec-
tion uid to all connections.
2. Light burner with shutoff valve no more than
half open and holding a match slightly in
front of pan (see Lighting Instructions,
page 10).
3. Inspect all connections for bubbles, raw gas
odor, or ame from any area other than
burner (leaks). If leaks are detected, shut
off gas valve immediately. Tighten, or reassemble loose connection(s) using pipe joint
compound until burner system is leak free.
4. When burner is tested and leak free, observe
individual tongues of flame on burner.
Make sure all ports are clear and producing
ame evenly across burner. If any ports appear
blocked, clear by removing burner manifold
and reaming ports with a modied paper
clip or other suitable tool.
5. When nished testing, turn gas shutoff valve
OFF to extinguish all ames.
Burner Inlet Fitting
(Factory Installed)
Burner Orifice
Adapter
Fitting
Gas Connector
Tube
Burner Inlet Venturi
(Attached to Pan
Bottom)
Figure 7 - Venturi Gas Connection
(Factory Installed)
126903-01A 9
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INSTALLATION
Continued
ADDING PAN MATERIAL
1. Open bag of glowing embers and spread it
evenly over burner ramp.
2. Open small bag of platinum embers and
place randomly throughout ember bed;
more heavily near front of ramp.
INSTALLING THE GRATE AND LOGS
1. Place grate over burner pan where two
outer horizontal supports on grate t into
two pan positioning tabs on outer edges
of pan.
2. Place large back log on grate at top tier
(rear) of ramp (see Figure 8).
3. Figures 8 and 9 show a suggested log
arrangement, however you may arrange
logs as you wish. Leave as much open
space between logs as possible to minimize ame impingement and sooting.
Note: Logs may chip if they are handled
roughly or if hit together while being
placed.
Figure 8 - Installing Logs and Grate
Figure 9 - Suggested Log Arrangement
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126903-01A10
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: Keep flue open
when operating unit.
WARNING: If you do not follow these instructions exactly,
a fire or explosion may result
causing property damage, personal injury or loss of life.
BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next
to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
LIGHTING
INSTRUCTIONS
1. S TOP! Read the safety information,
above.
2. Turn gas shutoff valve to OFF.
CLEANING AND MAINTENANCE
• Keep the area around the log set clean and
clear of debris.
• Occasionally, you may use a soft bristle
brush to clean logs.
• Once every year a qualied agency or certied chimney sweep should examine and
clean the venting system of the replace.
Periodically, at least once a year, visually
check the burner ame. A correct ame
will be bright yellow with orange streaks.
See Figure 10. An incorrect ame will be
dark orange. See gure 11. If your burner
produces dark orange flames, turn the
burner off and contact a service person or
IHP for assistance.
3. Wait five (5) minutes to clear out any gas.
If you then smell gas STOP! Follow the
safety information, column 1. If you don't
smell gas, go on to the next step.
4. Light a match and lay it on top of pan
material about 2" from the end of supply
side of pan
5. Slowly turn gas shutoff valve ON until
burner ignites. If burner doesn’t ignite
within 10 seconds with match burning,
turn shutoff valve OFF and repeat steps
1 through 4.
GAS SHUTOFF
VALVE OPERATION
Flame Adjustment
Adjust the flame ON/OFF by turning gas shut-
off valve counterclockwise
clockwise
Shutting Off Appliance
Turn gas shutoff valve clockwise
the OFF position (see Figure 5, page 8) .
to close, as necessary.
to open or
to
CURING
LOGS
During the 2-3 hour appliance break-in period,
you may detect an odor from the appliance
as the various paints and compounds used in
the manufacturing of this log set cure. This is
a normal and temporary situation that is not
cause for alarm. However, you may want to
provide extra ventilation to the room during
this time.
Bright yellow
burner ame
with orange
streaks
Figure 10 - Correct burner ame
Dark orange
ames
Figure 11 - Incorrect burner ame
126903-01A 11
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TROUBLESHOOTING
WARNING: Turn off log set and let cool before servicing. Only a
qualied service person should service and repair log set.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Log set is smoking/sooting
excessively
(Note: It is natural and unavoidable for vented gas log
sets to produce moderate
levels of carbon (soot) where
ames contact the logs. This
is especially true with propane/
LP gas.)
Burner is excessively noisy
(Note: The movement and
combustion of gas will create low, unavoidable levels
of noise.)
Burner ame is too low or
too high
POSSIBLE CAUSE
1. Poor fuel quality
2. Fireplace venting system
not drafting properly
3. Excessive ame impingement or blockage
4. Improper fuel/air mixture
5. Excessive gas supply/
pressure
1. Passage of air/gas across
irregular surfaces
1. Incorrect gas supply or
pressure
2. Blocked burner orice or
burner manifold ports
3. Improper burner orifice
size
REMEDY
1. Contact local natural or
propane/LP gas company
2. Adjust damper wide open
and/or have replace and
venting professionally
cleaned and checked
3. Separate the logs to allow
more ame passage
4. Remove any foreign items
from the ame pattern and/
or check for proper orice
sizing
5. Preheat flue in very cold
weather
1. Relieve any tight bends or
kinks in gas supply line
1. Check for proper gas supply pressure
2. Free burner orifice and
manifold ports of any burrs,
paint or other blockage
3. Verify proper burner ori-
fice sizing (see Figure 2,
page 5)
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126903-01A12
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating log set where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Log Set produces a clicking/
ticking noise just after burner
is lit or shut off
Log Set produces unwanted
odors
Gas odor even when control
knob is in OFF position
Gas odor during combustion
POSSIBLE CAUSE
1. Metal expanding while
heating or contracting while
cooling
1. Log Set burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc. (See
IMPORTANT statement
above)
2. Gas leak. See Warning
statement at top of page
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Gas leak. See Warning
statement at top of page
REMEDY
1. This is normal with most log
sets. If noise is excessive,
contact qualified service
person
1. Open flue to maximum.
Stop using odor causing
products while log set is
running
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 7)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 7)
2. Replace control valve
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 7)
126903-01A 13
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ACCESSORIES
ACCESSORIES
Purchase these accessories from your local
Purchase these accessories from your local
dealer. If they can not supply these accessories
dealer. If they can not supply these accessories
call INNOVATIVE HEARTH PRODUCTS at
call FMI Products, LLC at 1-866-328-4537 for
1-800-655-2008 for information. You can also
information. You can also write to the address
write to the address listed on the back page
listed on the back page of this manual.
of this manual.
PINE CONES - GA9650A
For all models. Use for additional decoration
only. (3 pine cones per box).
SILICA SAND - GA9850A
For all models. Use for firebox decoration
only.
REPLACEMENT PARTS
LAVA ROCK - GA6067A
For all models. Use for firebox decoration
only.
ASH BED MATERIAL (VERMICULITE)
GA9750A
For all models. Use for firebox decoration
only.
GLOWING EMBERS - GA9950A
For all models. Use for firebox decoration
only.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation, or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008.
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
When calling, have ready:
• your name
• your address
• model and serial numbers of your appliance
• how appliance was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
When calling please have your model and
serial numbers of your appliance ready.
You can also visit our web site at
www.IHP.US.com.
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier
www.SuperiorFireplaces.US.com
126903-01A14
PARTS
MODELS PHK18, PHK24, PHK30, BCS18, BCS24 AND BCS30
(Number and style of logs vary by model)
PARTS
MODELS PHK18, PHK24M AND PHK 30
(NUMBER AND STYLE OF LOGS VARY BY MODEL)
24
14
13
18
11
10
8
1
3
23
17
2
4
5
6
19
21
12
20
16
7
22
15
9
126903-01A 15
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PARTS
This list contains replaceable parts used in your log set. When ordering parts, follow the
instructions listed under Technical Service on page 12 of this manual.
PARTS
This list contains replaceable parts used in your log set. When ordering parts, follow the
instructions listed under Technical Service on page 12 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 901059-01 3/8 FLR x 1/2 FPT Elbow • • • 1
2 901056-01 3/8 FLR x 3/8 FPT Adaptor • • • 1
PHK18
PHK24
PHK30
PHK/BCS 24
PHK/BCS 30
PHK/BCS 18
3 101628-01 Gas Line - 10' Flex • • • 1
4 104506-27 Natural Gas Injector • 1
104506-28 Natural Gas Injector • 1
104506-29 Natural Gas Injector • 1
5 14538 Venturi • • • 1
6 14527 Venturi Gasket • • • 1
7 115482-01 Burner Pan • 1
115482-02 Burner Pan • 1
115482-03 Burner Pan • 1
8 901242-01 Damper Clamp Assembly • • • 1
9 11209 Nut #10/24 • • • 2
10 114986-01 Log Grate • 1
114986-02 Log Grate • 1
114986-03 Log Grate • 1
11 901481-01 Bottom Log • 1
109128-02 Bottom Log • 1
109128-01 Bottom Log • 1
12 111827.08 Small Log • 1
13 112489-01 Small Log • • 1
14 109399-01 Small Log • • • 1
15 115421-02 Small Log • • • 1
16 111960-01 Small Log • • 1
17 111929-01 Top Log • • • 1
18 109130-01 Top Log • • 1
19 112488-01 Top Log • • • 1
20 111962-01 Top Log • • • 1
21 111930-01 Small Log • 1
22 109405-01 Small Log • • • 1
23 115421-01 Small Log • • 1
24 112363-05 Small Log • • 1
www.SuperiorFireplaces.US.com
126903-01A16
Innovative Hearth Products
Superior™ Brand Gas Log Set
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option,
repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the
IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components.
THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining LHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Printed in U.S.A. © 2014 Innovative Hearth Products LLC
P/N 900247-00, Rev. NC, 01/2014
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
KEEP THIS WARRANTY
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
WARRANTY
) _____________________________
) __________________________
www.SuperiorFireplaces.US.com
126903-01A18
NOTES
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126903-01A 19
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P126903-01
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
1-800-655-2008
www.IHP.US.com
126903-01
Rev. A
02/14
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