Page 1 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Superchips Model 3815 flashpaq Tuner
2004-2006 Dodge Ram V8 5.7L HEMI
Vehicle Programming Instructions
PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED
Thank you for choosing Superchips’ new FLASHPAQ Tuner, a state-of-the-art, high powered tuning and data acquisition1 tool. We listened to our customers and created this product from your requests.
The new FLASHPAQ Tuner includes the following features:
Internet Updateable – Supports web updates
Built-In DTC Definitions – No lookup manual needed
Built-In Help Screens – Reduces needs for user manual USB Communications – Connects to any PC2 with USB
Custom Application Upgradeable – Download customs
Multiple Tuning Levels – User Selectable Tuning Types Increased User Options – Allow user more control
Ergonomically Designed Case – Fits well in hand Large, SoftKey Buttons – Easy operation Permanently mounted cable – No assembly required
300% Bigger Screen – Includes graphics support BackLight Screen – Easy to view day or night
Your 3815 FLASHPAQ tuner is setup specifically for your 2004-2006 Dodge RAM Hemi. The 3815 FLASHPAQ houses specialized databases that contain optimally calibrated, individual vehicle application, performance programs which tune BOTH the engine & transmission.
Superchips calibrations include optimization of the entire power band – from idle to redline! Part throttle, as well as Wide Open Throttle is covered with Superchips FLASHPAQ Tuning.
Superchips calibrations include 91 Octane Performance, 87 Octane Economy, and 91 Octane Towing Performance for stock vehicles. Check www.flashpaq.com and click on the FLASHPAQ icon for additional tuning levels.
The Superchips 3815 FLASHPAQ also offers users the following options:
Adjustable Vehicle Top Speed Limiter Adjustable Engine Rev Limiter
Adjustable Tire Height (Correction of Speedometer)
Log onto www.flashpaq.com and click on the FLASHPAQ icon for additional updates.
1Visit www.flashpaq.com for availability
2Windows XP, 2000 or higher (MAC, UNIX, LINUX Not supported)
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 2 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Table of Contents |
|
Product Information |
Page 1 |
Table of Contents |
Page 2 |
Superchips Warranty & Return Policy |
Page 3 |
Dealership Reprogramming |
|
Vehicle Preparation |
Page 4 |
Section A: Overview of FLASHPAQ |
|
Hardware Overview |
Page 5 |
Connecting Flashpaq to my vehicle |
Page 6 |
Opening Screen Overview |
Page 6 |
Quick Start – Flashpaq Setup & Info |
|
Part number, Firmware, Database, Serial Number |
Page 7 |
Set Screen Contrast |
Page 7 |
Set Screen Backlight |
Page 7 |
Quick Start – Program NOW |
|
Program my vehicle with Superchips |
Page 8 |
Program my vehicle with User Options |
Page 9 |
Program my vehicle to factory stock |
Page 10 |
Menu Layout – FLASHPAQ |
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FLASHPAQ Hardware Setup & Info |
Page 11 |
Menu Layout – Performance Tuning |
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Read Vehicle |
Page 12 |
Change Setup |
Page 13 |
View Settings |
Page 14 |
Program Vehicle |
Page 15 |
Menu Layout – Advanced Features |
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Data Logging |
Page 16 |
Section B: (F.A.Q) Frequently Asked Questions |
|
Frequently Asked Questions (F.A.Q.) |
Page 17 |
Recovery Procedure |
Page 22 |
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 3 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Refund Policy
If for any reason during the first thirty (30) days after your purchase of a new Superchips product (“Product”), you may return it to the place you bought it for a full refund of the purchase price, credit or a replacement Product at the dealer’s discretion. This Guarantee does not apply to products purchased from auctions nor does it apply to Products purchased used. Follow these procedures to get your refund or replacement.
1.If you are returning a MicroTuner or Flashpaq, use the MicroTuner or Flashpaq to return your vehicle to the stock settings for the vehicle. Instructions are included in the user manual.
2.Put the Product back in its original packaging.
3.Make a copy of your sales receipt. The sales receipt must be from the location where you purchased your Product and must include the name of the business, its address, and the part number or description of the applicable Superchips Product. Invoices, credit card statements, or sales receipts from an online payment service company will not be accepted.
4.Return the Product in its original packaging with a copy of the sales receipt to the place of purchase.
Superchips, Inc.
Limited Warranty
What is Covered? This warranty covers any defects in materials or workmanship in any product sold by Superchips or its affiliates through its authorized dealers (“Product”). Warranty is valid only for new products purchased through Authorized Dealers; (Proof of purchase is required for all warranty claims).
How Long Does the Coverage Last? This warranty lasts for one (1) year from the date of purchase. Coverage terminates if you sell or otherwise transfer ownership of the Product.
What will Superchips Do? Superchips will repair or replace the defective or malfunctioning Product or any defective or malfunctioning part thereof at no charge. This warranty covers parts and labor only. Superchips will reimburse you for all reasonable shipping charges within the first thirty (30) days of purchase.
What Does This Warranty Not Cover? This warranty does not cover any problem that is caused by abuse, misuse, acts of God, or improper installation or repair by non-Superchips personnel. This warranty does not cover Products purchased used nor does it apply to Products purchased from auctions or entities that are not Superchips’ authorized dealers. This warranty does not cover damage to your vehicle. Use of the Product to change the performance characteristics of your vehicle could invalidate the warranty provided by the vehicle manufacturer. Consult your vehicle warranty before using the Product on your vehicle.
SUPERCHIPS SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How Do You Get Service? If something goes wrong with your Product during the warranty period, use the following procedure to return the Product to Superchips.
1.Call Superchips’ Customer Service at 1-888-227-2447 Monday through Friday from 8:00 am to 5:00 pm EST to request a Return Authorization (“RA”) number.
2.Mark the outside of the shipping package with the RA number. Packages that are not marked with the RA number will be refused.
3.Make a copy of your sales receipt. The sales receipt must be from the location where you purchased your Product and must include the name of the business where you purchased the Product and the address of such business. Invoices, credit card statements, or sales receipts from an online payment service company will not be accepted.
4.Send the Product, postage paid, the copy of the sales receipt, a brief written description of the problem, and your contact information to:
Superchips, Inc.
1790 East Airport Blvd
Sanford, FL 32773
Attn: Warranty Claims
We will inspect the Product and either repair it or replace it with a new or rebuilt Product. We reserve the right to use refurbished parts when making repairs.
Your Rights Under State Law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 4 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Caution
The “Performance” and “Towing” Tuning Levels require that you use at least 91 octane fuel. Using a lower octane fuel while the “Performance” or “Towing” Tuning Level is selected may cause “pinging” that can be harmful to your vehicle .
About Maximum Trailer Weight
The original manufacturer of your vehicle has specified a Maximum Trailer Weight for your vehicle. It may be found in your vehicle owner’s manual.
This Superchips product is designed to increase your engine power and performance. It does not change the engine, suspension or drive train characteristics that limit the maximum trailer weight your vehicle is designed to tow. Towing trailer weights above the maximum trailer weight specified by the vehicle manufacturer may cause transmission or other damage.
If you wish to tow greater than the maximum trailer weight for your vehicle, modifications to your vehicle may need to be made. Consult your performance auto mechanic for the proper vehicle modifications.
Damage caused by towing weights greater than the maximum trailer weight specified for your vehicle shall not be the responsibility of Superchips Inc.
Important Note Regarding Storage of Your FlashPaq Tuner
It is not recommended to store your FlashPaq Tuner in your vehicle in extreme heat, direct sunlight, or extreme cold (temperatures near or below freezing). These conditions can cause malfunction or damage to the FlashPaq Tuner not covered by the Superchips Inc. warranty.
Your Vehicle’s STOCK Program
The FLASHPAQ Tuner stores a copy of your vehicle’s original stock computer program.
To begin, your vehicle’s computer must contain the manufacturer’s STOCK factory program. If you have used a programmer from another aftermarket company you must use their product to return your computer back to STOCK condition before proceeding. If you have an aftermarket performance-enhancing electronic device installed, it must be removed prior to using the Superchips FLASHPAQ Tuner.
Your Vehicle and Service Centers
If you need to return your vehicle to a service center, restore the vehicle’s program to its STOCK program. The service center might reprogram your vehicle with an updated STOCK program without your knowledge. If your vehicle has not been returned to its STOCK program prior to service, the Superchips FLASHPAQ Tuner will no longer be able to program your vehicle. Such a failure is not covered by the Superchips Inc. warranty.
Vehicle Preparation
Before connecting the FLASHPAQ Tuner to your vehicle, make sure that:
•All power-draining accessories are turned off, including radio, lights, cell phones, etc., The FLASHPAQ Tuner needs full battery voltage to program your vehicle.
•Ensure your vehicle battery is fully charged and not connected to a battery charger.
•Do not leave the FLASHPAQ Tuner connected and unattended for any length of time. This prevents unnecessary battery drain.
•Do not remove the programming cable during any programming sequence. Please follow the FLASHPAQ Tuner display screens.
Page 5 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Section A – Overview of FLASHPAQ
1. Understanding the hardware
Graphical Display
SoftKeys
Buttons
(Note screen
relation) USB
Port for PC
Vehicle Cable
The screen text on your particular FLASHPAQ Tuner may differ from the example above.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 6 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Section A – Overview of FLASHPAQ
2. Connecting Flashpaq to my vehicle
|
Diagnostic port |
|
close up |
The Flashpaq plugs into your vehicle’s |
The port and cable are |
diagnostic port usually underneath the dash |
setup to only fit on one |
below the steering wheel (see white arrow). |
way. Typically the wider |
Some vehicles may have the diagnostic port |
edge faces the top, as |
directly facing the floor of the vehicle. |
shown above. |
3. The Opening Screen |
|
When a Flashpaq is first powered up, the opening screen is displayed
FLASHPAQ Setup – See Flashpaq Setup section
o About
oSet Screen Contrast
oSet Screen Backlight
Performance Tuning – See Performance Tuning section
oRead Vehicle
oChange Settings
oView Settings
oProgram Vehicle
Advanced Features – See Advanced Features section
oDiagnostic Codes
o Data Logging (visit www.flashpaq.com for updates)
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 7 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Section A – Overview of FLASHPAQ
4. Quick Start – The FLASHPAQ Setup
From the Opening Screen - FLASHPAQ Setup
*** Press DOWN to scroll as needed ***
1)Press ENTER – after selection of FLASHPAQ Setup
2)Press ENTER – after selection of About
3)Screen Displays:
•Product Description
•Product Part Number
•“Operating Software” Firmware (F/W) Version #
Visit www.flashpaq.com for latest updates
•Calibration (Tuning File) Database Version #
Visit www.flashpaq.com for latest updates
•Product Serial Number
4)Press EXIT – Returns to the Opening Screen
From the FLASHPAQ Setup Screen – Set screen Contrast
1)Press ENTER – after selection of FLASHPAQ Setup
2)Press ENTER – after selection of Set Contrast
3)Press DOWN/UP & SAVE – adjusts screen Contrast to increase or decrease (text/graphics darkness)
From the FLASHPAQ Setup Screen – Set screen Backlight
1)Press ENTER – after selection of Set Backlight
2)Press DOWN/UP & SAVE – adjusts screen Backlight to increase or decrease (screen brightness)
3)Press EXIT – returns to Flashpaq opening screen
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
Page 8 of 24 Form 0151E 3815 03/29/2007 |
Superchips Inc. |
Section A – Overview of FLASHPAQ
5. Quick Start – Program my vehicle with Superchips NOW!!!
Please follow the steps below to program your vehicle
***Press DOWN to scroll as needed ***
From the opening screen
1)Press ENTER – selects Performance Tuning
2)Press ENTER – selects Read Vehicle
3)Press ENTER – selects Read Stock
4)Follow ON SCREEN – Vehicle Ignition Switch ON/OFF/ON
(DO NOT START VEHICLE!!)
5)Press EXIT – returns you to the previous screen
From this screen
1)Press ENTER – selects Change Setup
2)Press ENTER – selects Power Level
3)Press SAVE – selects the highlighted tuning level
4)Press EXIT – returns you to previous screen
From this screen
1)Press ENTER – selects Program Vehicle
2)Follow ON SCREEN – Vehicle Ignition Switch OFF/ON (DO NOT START VEHICLE!!)
Upon completion, remove cable from vehicle.
Your vehicle is now programmed with Superchips tuning! You may now start your vehicle.
Superchips Inc. 1790 East Airport Blvd., Sanford, FL. 32773 (407) 585-7000 http://www.Flashpaq.com Superchip & Superchips are registered trademarks of Superchips, Inc.
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