Supera CGDM-3-B Installation Manual

CGDM-2-W-1, CGDM-2-B-1,

CGDM-3-W-1, CGDM-3-B-1

COUNTERTOP GLASS

DOOR MERCHANDISERS

INSTRUCTION MANUAL

This manual contains important information regarding your Supera® unit. Please read this manual thoroughly prior to equipment set-up, operation and mainte­nance. Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty.

SAFETY PRECAUTIONS

• To ensure proper use, please thoroughly read these SAFETY
PRECAUTIONS before operating the Unit.

• The purpose of the safety precautions in this manual is to ensure safe and
correct use of the unit to minimize risks that could cause serious damage
and injury to you or other persons. The safety precautions are divided into
WARNINGS and CAUTIONS. Cases where improper handling of the unit
could lead to death or serious injury are listed under the WARNING
heading. However, the cases listed under the CAUTION heading could also
lead to serious results. To ensure the safety, adhere strictly to both types of
safety precautions.

• Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.

• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the
appliance.

• Do not use mechanical devices or other means to accelerate the defrosting
process, other than those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• After reading the manual, store it in an easily accessible place where the

user(s) of this product can easily find it.

MANUAL

INSTRUCTION

PRECAUTIONS FOR INSTALLATION

• Installation should be performed only by the dealer or a qualified expert.
Attempting to install the unit yourself could result in water leakage,
refrigerant leakage, electrical shock, or fire.

PRECAUTIONS FOR USE - WARNING

• All repairs, disassembly and modifications should be performed only by
qualified technicians. Attempting to perform these yourself could result in
fire, malfunction, or injury.

• Never put flammable or volatile substances into the unit as explosion and
fire could result.

• Use a dedicated wall outlet. Do not use extension cords or convenience
receptacles as this could result in electrical shock, overheating or a fire.

• Never splash water directly onto the product or wash with water as short­circuit and electrical leakage could result.

©SUPERA

V.1.0 | October 2014

• Do not damage, modify, excessively bend, strain, twist or bundle up the
power cord. Also, placing heavy objects the power cord or squeezing it in a
tight place could cause damage, possibly resulting in electrical shock or
fire.

• Never use flammable spray cans or leave flammable substances near the
unit. Sparks from electrical switches could result in explosion or fire.

• The cooler is intended for storage and display of beverages for sale. Do not
use for other purposes as this could adversely affect items placed on the
unit.

• For indoor use only. Using the unit in a location exposed to rain could
result in electrical leakage and electrical shock.

• Install the unit in a location where the floor is sturdy enough to support the
load of the unit. If the floor is not sturdy enough or installation is incorrectly
performed, the unit could tip over and falling shelves and products could
cause personal injury.

• Store the unit in a location where it is not exposed to rain. Using a unit that
has been exposed to rain could result in electrical leakage and electrical
shock.

• Leave disassembly and disposal of the unit to qualified experts.

• Never attempt to insert fingers, sticks, etc. into the cold air suction outlet

as a circulation fan is rotating at high speed inside the outlet. Injury, or
electrical shock could result.

• Never place heavy objects or items containing water on top of the unit.
Objects could fall down and cause injury and spilled water could
deteriorate the insulation of electrical components and result in electrical
leakage.

• If you find gas leakage, please don’t touch the chest freezer, and close gas
and open the door for ventilation. Gas leakage could cause explosion, fire,
and fire injury.

• Keep away from hot air sources. Cooling performance is reduced if the unit
is placed near a heat source such as hot plates and stoves, and if it is
exposed to direct sunlight.

• Should the unit need temporary storage, make sure not to store the unit in
a location where children play and take precautions so that the door
cannot be completely closed. This will minimize the risk that a child
becomes trapped inside the compartment.

• Please make sure there is more than 10 cm space between the cooler and
the wall. If there is no space, cooling capacity can reduce.

• Never hang from the door or climb onto the unit. The unit could tip over or
fall and cause material damage or injury.

• Grasp the handle when closing the door. Holding at other positions could
result in pinched fingers and injury.

MANUAL

INSTRUCTION

©SUPERA

V.1.0 | October 2014

• When disconnecting the power cord plug from the wall outlet, hold at the
plug main body close to the outlet. Pulling the cord could cause wire
breakage, possibly resulting in overheating and fire.

• Do not throw items into the shelves and do not place items totaling more
than 65 lbs on each shelf. The shelf could call down, possibly causing injury.

• If installation in a damp location is unavoidable, also install an electrical
leakage circuit breaker. If not electrical leakage circuit breaker is installed,
electrical shock could result.

• Disconnect the power cord plug from the wall outlet before moving the
unit and make sure that the power cord is not damaged during transport. A
damaged power cord could result in electrical shock or fire.

• Do not push against or apply excessive force to glass surfaces as the glass
could break and cause injury.

• Make sure that the unit does not tip over or fall when it is moved. A falling
unit could cause serious injury.

• Be sure to attach and secure shelves correctly. An improperly attached
shelf could fall and cause injury.

HOW TO USE

Before Use:

•

• The unit is cleaned before shipment, however clean the compartment

• Please insert power supply plug into the wall outlet, single-phase to cat

• Allow the unit to operate for about 1 hour to cool the compartment before

Wait 5 minutes or more before re-starting

• Restarting the unit immediately after it had been turned off may cause

TEMPERATURE ADJUSTMENT

• The interior temperature of a fully loaded Countertop GDM at the factory

Remove all shipping package,

interior after delivery.

voltage.

placing items in to cooler.

fused to blow and activate the circuit breaker, the compressor may be
overloaded and/or other damages may occur.

default setting 4-5 will be 0-10°C. If the outside temperature is high or the
unit is over-stuffed, the interior temperature will be a little higher. In these
conditions, the thermostat should be adjusted higher to maintain the right
temperature. If the outside temperature is cool and the unit is empty, the

tape, etc. and leave doors open to ventilate.

MANUAL

INSTRUCTION

©SUPERA

V.1.0 | October 2014

interior temperature might reach 0°C. In these conditions, the thermostat
should be adjusted to a lower setting.

DRAIN TRAY

• Defrosting is performed automatically and drain water is collected in the
drain tray.

• Water in the drain tray is evaporated automatically. In humid places, there
may be a large amount of mater in the drain tray, so please remove and
discard the drain water once a day.

EFFICIENT USE

• To prevent cold air from escaping, open and close the door quickly and
keep the door opened for the shortest amount of time possible.

• Please install this unit in a place that is well ventilated.

SHELF HEIGHT ADJUSTMENT

• The shelf height can be adjusted.

• Arrange the shelves in accordance with the dimensions of the items to be

placed in the unit.

HOW TO USE

PLACING ITEMS IN THE GDM

This showcase employs a forced circulation cold air system. If circulation of cold air is
obstructed, the items will not be adequately refrigerated. Pay attention to the
following:

• Do not let items obstruct the cold air inlet and suction outlet.

• Place items so that they do not protrude from the shelves. The gap

between the shelves and the door is used for circulation of cold air.

• Place items evenly on all shelves.

• Please do not display items on the bottom. Please put good on the shelf.

CLEANING

To prevent any electrical shock hazards or injury from rotating the circulation fan,
always disconnect the power cord plug from the wall outlet before cleaning.

EXTERIOR AND COOLER COMPARTMENT

MANUAL

INSTRUCTION

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V.1.0 | October 2014

Wipe with a soft, dry cloth. If very soiled, wipe with a cloth that has been moistened
with a detergent. Then wipe with a cloth that has been dipped in water.

WARNING: Do not splash water directly onto the cooler and do not wash with water.
Short-circuit and electrical shock could result.

• Clean the cooler regularly to keep it clean at all times.

• Never use polishing powder, soap powder, benzene, oil or hot water as

these will damage the painting and plastic components.

SAFETY CHECKS

To ensure safety, perform the following checks after cleaning.

• Is the power cord plug firmly inserted into a dedicated wall outlet? Confirm
that the plug is not abnormally hot.

• Check the power cord for cracks and damage. Should the slightest
irregularity be observed, contact Supera at 866-953-3288.

INCASE OF THE FOLLOWING

1. POWER FAILURE

Keep opening and closing of the door to a minimum. Avoid placing new items
in the cooler as this will raise the temperature inside the compartment.

2. WHEN NOT USED FOR A LONG PERIOD

Remove all items from the compartment and disconnect the power cord plug
from the wall outlet. Clean the compartment interior and wipe away all water.
To prevent mold and odor, leave the door open to dry the compartment
completely.

3. TRANSPORTATION

Disconnect the power cord plug from the wall outlet. When moving the cooler,
make sure that the feet do not damage the power cord. Do not let the feet hit
against floor steps, thresholds, etc.

4. TEMPORARY STORAGE

Affix a piece of wood, etc. between the door and the main unit to prevent
complete closing of the door. Make sure not to store the unused cooler at a
location where children play. Should a child enter the compartment and the
door is closed, the child may not be able to open the door from the inside.

MANUAL

INSTRUCTION

BEFORE REQUESTING SERVICE

Please check the following information if you encounter problems with this unit. If the
problem continues after taking the proper remedial actions, disconnect the power
cord plug from the wall outlet. Transfer the items stored in the cooler to a box or

©SUPERA

V.1.0 | October 2014

other container. Then contact Supera at 866-953-3288 and be ready to provide the
following required information.

1. Nature of the malfunction (as accurately as possible)

2. Product Number

3. Serial Number

4. Customers Name, Address, and Phone Number

5. Year and Date of Purchase

6. Desired date for service visit

To prevent any electrical shock hazards, do not disconnect the power cord plug from
the wall outlet with wet hands.

BEFORE REQUESTING SERVICE

Please troubleshoot the following:

1. No refrigeration at all

• Is the power supply interrupted?

• Is the power cord plug disconnected from the wall outlet?

• Are the shops power fuses blown and/or the circuit breaker activated?

2. Inadequate refrigeration

• Is the temperature setting appropriate?

• Are items obstructing the cold air inlet and suction outlet?

• Are stored items packed too tight?

• Is the door open or it is opened and close frequently?

• Is the condenser clogged?

3. Excessive Noise

• Are all feet in firm contact with the floor?

• Is the rear panel of the cooler touching the wall or other objects?

• Are other objects in contact with the cooler?

4. Condensation on cooler exterior

• Condensation may occur on the exterior and door during hot and humid
days or depending on the place of installation. This occurs when the
humidity is high and water particles in the air contact cold surfaces. This
is normal, simply wipe away condensation with a dry cloth.

MANUAL

INSTRUCTION

This unit may stop running when the thermostat turns off.

©SUPERA

V.1.0 | October 2014

Model

CGDM-2-W-1

Product

Description

Upright
display
cooler

Prevention class of
getting an electric
shock

I 60HZ 110V 2.0A

CGDM-2-W-1

Technical Parameters

Rating

frequency

(HZ)

Voltage

Rated
current

Temperature

Range (F)

32° ~ 50°

Refrigerant Dimension

(inches)

R134a 16.9x18.3

x31.9”

Net

Weight

(lb)
55 lbs

Model Product

Description

CGDM-2-B-1

Upright

display

cooler

CGDM-2-B-1

Technical Parameters

Prevention class of
getting an electric
shock

I 60HZ 110V 2.0A

Rating

frequency
(HZ)

Voltage Rated

current

Temperature
Range(F)

32° ~ 50°

Refrigerant Dimension

(inches)

R134a 16.9x18.3

x31.9”

MANUAL

INSTRUCTION

Net
Weig
ht(lb.)
55 lbs

©SUPERA

V.1.0

October 2014

|

CGDM-3-W-1

Technical Parameters

Model Product

Description

CGDM-3-W-1

UPRIGHT
DISPLAY
COOLER

Prevention class of
getting an electric
shock

I 60HZ 115V 2.3A

Rating
frequency
(HZ)

Voltage Rated

current

Temperature
Range(F)

32° ~ 50°

CGDM-3-B-1

Refrigerant Dimension

(inches)

R134a 18.5x18.3

x37.6”

Net
Weig
ht(lb.)
64 lbs

MANUAL

INSTRUCTION

Model Product

CGDM-3-B-1

©SUPERA

Description

UPRIGHT
DISPLAY
COOLER

Technical Parameters

Prevention class of
getting an electric
shock

I 60HZ 115V 2.3A

Rating
frequency
(HZ)

Voltage Rated

current

Temperature
Range(F)

32° ~ 50°

Refrigerant Dimension

(inches)

R134a 18.5x18.3

x37.6”

V.1.0 | October 2014

Net
Weig
ht(lb.)
64 lbs

MANUAL

INSTRUCTION

©SUPERA

V.1.0 | October 2014

www.SuperaCo.com

LIMITED WARRANTY

SUPERA REFRIGERATION EQUIPMENT MODELS:

Reach-In Refrigerators & Freezers [R1R-1, R2R-1, R3R-1, F1R-1, F2R-1, F3R-1]
Undercounter Refrigerators & Freezers [UR1R-1, UR2R-1, UR2R6-1, UF1R-1, UF2R-1, UF2R6-1]
Sandwich/Salad Prep Tables, Mega-Top Prep Tables & Pizza Prep Tables [SSPT1R, SSPT2R-1, SSPT2R6-1, MTPT1R-1,

MTPT2R-1, MTPT2R6-1, PPT1R-1, PPT2R-1, PPT3R-1]

Glass Door Merchandisers [G1M-12-B-1, G1M-12-W-1, G1M-16-B-1, G1M-16-W-1, G1M-23-B-1, G1M-23-W-1, G2M-SW-48-

B-1, G2M-SW-48-W-1, G3M-70-B-1, G3M-70-W-1, CGDM-2-W-1, CGDM-2-B-1, CGDM-3-W-1, CGDM-3-B-1]

Claims: All claims for parts or labor must be made directly through SUPERA, LLC. All claims should include: model number of the unit, the serial

number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. In case of compressor
replacement under warranty, either compressor or compressor tag must be returned to SUPERA, LLC along with above listed information. Failure to
comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be covered by Supera,
LLC.

Two-Year Parts & Labor Warranty: SUPERA, LLC warrants all new refrigerated components, the cabinet and all parts, to be free from defects in
materials or workmanship, under normal and proper use and maintenance service as specified by SUPERA, LLC and upon proper installation (indoor
building only) and start-up in accordance with the instruction packet supplied with each SUPERA, LLC unit. SUPERA, LLCʼs obligation under this
warranty is limited to a period of two (2) years from the date of original purchase.

Any part, covered under this warranty that is determined by SUPERA, LLC to have been defective within two (2) years of original installation date is
limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include ONLY pre-authorized time
and up to sixty miles of travel for the service company.

Additional Three-Year Compressor Warranty: In addition to the two (2) year warranty stated above, SUPERA, LLC warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of three (3)
additional years from the date of original installation, but not to exceed five (5) years and three (3) months after purchase.

Compressor determined by SUPERA, LLC to have been defective within this extended period will, at SUPERA, LLCʼs discretion, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.

The three (3) year extended compressor warranty applies only to hermetically sealed parts of the compressor and does not apply to any other parts or components, including,
but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or and other electrical components,
etcetera.

Compressor Warranty: The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:

Not Covered Under This Warranty: SUPERA, LLCʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to

the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by
this warranty. Warranty does not cover service requests for free replacement and/or recall parts.

SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS. NO CONSEQUENTIAL DAMAGES. SUPERA, LLC IS NOT RESPONSIBLE FOR ECONOMIC
LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, SERVICE TECHNICAN ERRORS, OR
DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. WARRANTY
IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR
TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION,
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair
or replacement of any parts that SUPERA, LLC determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during
transit or installation, fire, flood, or act of GOD. IMPROPER ELECTRICAL CONNECTIONS. SUPERA, LLC IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT
OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE
DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO (2) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. Outside U.S. and Canada; This warranty does not apply, and SUPERA, LLC is not responsible for, any warranty claims made on products sold or used outside the
continent of the United States and Canada. Installation in a residential application will void all warranties.

1. This system contains R404A or R134a refrigerant and Polyol Ester lubricant. The Polyol Ester lubricant has rapid moisture absorbing
qualities.

2. Drier replacement is very important and must be changed when a system is opened for servicing. A620 copper drier or better is highly
recommended.

3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.

4. When compressor is grounded, suction drier and 620 drier or better must be replaced.

5. Compressor must be obtained through SUPERA, LLC, unless otherwise specified in writing, through SUPERA, LLCʼs warranty department.

© SUPERA, 2014 Version 5 | May 2014

Supera Customer Care Toll-Free Service Line:

1-866-953-3288

For additional product and warranty information,

please visit our website at:

www.SuperaCo.com