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NES!Ltd.!expressly!guarantees!that!the!products!it!manufactures!shall!be!free!from!defects!in!!materials!and!
workmanship!which!can!prevent!from!normal!operation!under!proper!and!normal!!use,!installation!and!
maintenance!for!the!intended!functions!of!the!products,!for!a!period!set!out!in!the!warranty!certificate!of!the!
respective!water!heater!model!you !h av e !bo u g h t.!T h e !w a rra n ty ! period!begins!from!the!date!indicated!in!the!
purchase!invoice.!If!a!product!or!any!component!there!of!is!determined!to!be!defective!in!m an ufa ctu re!or!
materials,!NES!Ltd.!will!repair!or!replace!the!defective!component!or!product!
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Dd(-`BCA7:@*7()*+(&:E:>)>:@*7(@I(U)99)*>M(4@O89)L8(
a)!The!customer!can!claim!warranty!during!warranty!period!of!respective!product!immediately!after!any!
defects!have!been!determined,!except!for!in!case!of!noticeable!defects!at!the!moment!of!purchase,!in!which!
case!the!customer!must!make!the!claim!at!the!shop!immediately!afte r!n o tic in g!t h e!d e fe ct !as !it!is !p ro vid e d!f or !
in!the!general!condition s!o f!s a le. !
!
1)!Accidents,!installation!on!movable!structures,!negligence,!improper!care!or!nonconformity.!
2)!Failure!to!observe!the!installation,!use!and!maintenance!instructions!set!forth!in!the!installation!manual!of!
respective!product.!
3)!Improper!installation!and!use!as!well!as!changes,!especially!if!they!are!not!made!by!!authorized!after-sale!
service!personnel!of!NES!Ltd.!
4)!Testing!and!operation!pressures!greater!that!values!established!by!NES!Ltd.!and!set!forth!!in!product!
manuals,!or!use!of!water!with!characteristic!values!exceeding:!
-!Dissolvable!salts!–!500!mg/l;!
-!Calcium!carbonate!–!200!mg/l;!
-!Free!carbon!dioxide!–!50!mg/l;!
-!ph!content!–!minimum!5!and!maximum!12.!
5)!Freeze,!flood,!natural!disasters!or!third!party!actions!as!well!as!any!interventions!into!normal!functioning!
conditions!of!water!heaters!and!the!control!of!NES!Ltd.!!
The!customer!as!well!should!monitor!the!anticorrosion!system!(magnesium!anodе).!He!should!periodically!
check!the!magnesium!anode!and!replace!it!depending!on!the!geographic!location!at!intervals!depending!on!
the!type!of!water!(soft!of!hard)!of!the!region!where!the!water!heater!is!being!used.!
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b)!The!warranty!certificate!is!considered!void!for!water!heaters!whose!serial!identification!number!has!been!
modified,!removed!or!blurred,!or!cannot!be!expressly!attested.!
c)!Damages!in!the!appearance !of!pro d ucts !sha ll!not!b e!co ns idere d !as!de fects !exce pt!fo r!tho se!ones!which!
cause!losses!during!operation!or!change!technical!characteristics!of!water!heaters!set!forth!in!brochures.!
d)!NES!Ltd.!preserves!the!right,!in!case!of!repla cement,!to!deliver!another!model!of!water!he ate r!in!order!to!
fulfill!approved!warranty!claims!when !the!o rigina l!m od el!i s!no t!being!man ufactured.!
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Every!customer!who!has!purchased!a!water!heater!from!NES!Ltd.,!and!who!has!good!reasons!to!lay!a!warranty!
claim,!shall!proceed!as!follows:!
a)!Immediately!notify!in!writing:!
!!!!1)!The!installer,!or!the!company!that!has!sold!the!water!heater!to!him,!or!
!!!!2)!The!distributor!firm,!or!
!!!!3)!The!commercial!representative!of!NES!Ltd.!in!the!region.!!
For!this!purpose!the!claimant!shall!fill!out!a!claim!form;!the!latter!shall!be!accompanied!by!the!document!
proving!the!purchase!of!the!water!heater!(invoice)!with!the !date !of!pu rch ase !in!it.!
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