SUNSTONE 304 series Product Manual
Read all instructions before you operate your grill.
SAVE THIS MANUAL!
PRODUCT MANUAL
EMERALD SERIES GAS HYBRID CHARCOAL GRILL
INDEX DIRECTORY
Grill Safety and Warnings
Grill Safety and Warnings---------
3
Clearances and Placement--------
4 Grill Specification Guide-----------
5
Island and Gas Setup --------------
6
Step by Step Guide -----------------
7
Lighting the Grill --------------------
8
Grill Parts Diagram -----------------
9
Grill Parts Item List -----------------
10 Grill Warranty------------------------
11
Must keep copy of your sales slip for proof of purchase.
YOU’RE NAME_________________________________
DATE OF PURCHASE _______________________
ADDRESS_________________________________________
INVOICE NUMBER________________________
PURCHASED FROM_________________________
How to Obtain Service
Before you call
Have your read through this product manual?
Have you read and understood the Product
Warranty on the last page of this manual?
Please make sure you have the following
information:
Model Number | Date of Purchase | Invoice
Number. (The Invoice Number can be found
on the packing slip when your grill is
delivered, it is 5 digits numeric number) Be
sure to keep that for your records and any
future warranty claims.
For warranty service, contact SUNSTONE
Customer Service Department at (888)-9349449 press option 1 or email
service@sunstonemetalproducts.com, we will
response within 1-2 business days Monday to
Thursday.
Page 2
GRILL SAFTY AND WARNINGS
Do not add charcoal starter fluid or charcoal
impregnated with charcoal lighter fluid to hot
or warm coals. Cap starter fluid after using and
place a safe distance away from the grill.
Barbecue mitts or hot pads should always be
used to protect hands while barbecuing,
opening the fire door, or adjusting the dual
draft vents.
Do not use gasoline, alcohol, or other highly
volatile fluids to ignite charcoal.
Use proper barbecue tools with long, heat
resistant handles.
Do not leave infants, children, or pets
unattended near the grill.
Never touch the cooking grates while charcoal
Or gas burners are lit to see if it is hot.
Do not remove ashes until all coals are
completely burned out and are fully
extinguished.
Burning charcoal inside can kill you. It gives off
carbon monoxide, which has no odor. NEVER
burn charcoal inside homes, vehicles, or tents.
Do not wear clothing with loose flowing
sleeves while lighting or using the grill.
To extinguish coals, close the hood, fire door,
and dual draft vents. Do not use water.
Do not use this charcoal grill in high
winds. Or with back of grill facing wind direction.
To control flare ups, close the hood and, if
necessary, the fire door and dual draft vents.
Do not store combustible materials (charcoal,
Firelighters, etc.) in the storage area under the
ash pan while using the grill.
Gas Ignition Burners are for Igniting Charcoal or
Wood Logs ONLY, do not run continually.
Do Not Closed the Lid of the Grill while Lighting
the Charcoal with Gas Burners.
Handle and store hot electric starters carefully.
Keep electrical cords away from the hot
surfaces of the grill.
ATTENTION: Indicates a potentially
hazardous situation which, if not avoided, may
result in minor or moderate personal injury, or
property damage.
WARNING: Indicates an imminently
hazardous situation which, if not avoided, will
result in death or serious injury.
EXPLOSION: Indicates an imminently
hazardous situation which, if not avoided, will
result in possible explosion and cause death or
serious injury.
BODILY INJURY: Indicates a potentially hazardous
situation which, if not avoided, may result in minor
or moderate personal injury, or property damage.
HOT SURFACE: Indicates an imminently
hazardous hot surface which, if not avoided, will
result in serious burn or injury.
OPEN FLAME: Indicates an imminently hazardous
situation which, if not avoided, will result in death or
serious injury.
ATTENTION: Improper installation, adjustment, alteration, service or maintenance can cause injury
or property damage. Read the installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
WARNINGS:
Page 3
CLEARANCES AND PLACEMENT
Minimum Distances
From Back Cut-Out Grill Line to Wall
6-1/2" Min. Clearance
From Counter to Outdoor Vent Hood
36" Min. Clearance
From Floor to Counter Top
34" Min. Clearance
From Grill to Vent Hood Width
4”-6" Min. Clearance
From Appliance to Appliance
12" Min. Clearance
From Appliance to Combustible Material
24" Min. Clearance
ATTENTION: Do Not Build Enclosure around Firebox of Grill, Grill Free-Hangs from Counter Top,
DO Not Build Shelf below Grill of any kind. Must have Minimum of Two Vents for this Grill, for
Natural Gas place in High Position, and for Liquid Propane place in Low Position.
ATTENTION: Take special precaution when installing grill in open Breezy area, check the direction
of Prevailing Wind, if the back of the grill is facing any oncoming wind or breeze, be sure to protect
the back of the grill, and erect a partition wall, or only use grill with hood open on breezy days.
Your grill is SELF-RIMMING, meaning the lip of grill rests on top of the counter edge around the cut-out
with the front of grill which is Free-Hanging from counter top. Because of this, there is No Need for any
Trim-Kit like with many other grill in the market.
Maintain 24” Clearance from any Combustible Materials in ANY direction of Grill.
If any combustible materials within 24” distance, must have Heat Barrier like Grill Jacket, or other
Non-Combustible type like Bricks, Hardy Board, Metal.
Orient the grill so the Prevailing winds are not blowing into the rear or side of grill.
Windy Area
Positioning your grill in your backyard is more often thought of how it is pleasing to the eye, but more
important than this is how that it functions correctly. Unlike an indoor appliance, your grill has to combat
many outside weather influences in all manner of weather related instances, most severely is Wind.
Maintain proper Prevailing wind, grill direction – with the front of grill facing in to the wind, and the
back of grill in the direct wind is blowing.
If direction of wind is unclear, or difficult to combat even with preventative measures, then always
grill with the hood open, and when hood is closed – always be within close proximity to grill and
monitor it that it does not overheat.
If wind or breeze is in the direction of back of grill, you must erect partition wall of 14” height so
that the top of grill hood is covered by several inches. If this is not done, you must grill with hood
open and or when hood is closed stand in close area to grill and monitor if the grill overheats.
Page 4
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