Sunrise Medical Xperience, Xplore Technical & Service Manual

Xperience and Xplore

Technical Service Manual

Introduction:

Please read the instructions in this service manual before attempting to troubleshoot or repair this product for the first time. If there is anything that is not clear or if you require additional technical assistance, contact Sunrise Tech Service at 1-888-703-9021. At the prompt, you will be asked to either dial an extension or hit “0” for the operator – dial either extension 8183736 or 8182107 – for immediate assistance please dial “0” for paging and operator.

Safely troubleshooting and/or repair of this product depends on your diligence to following the instructions within this manual. Sunrise Medical is not responsible for injuries or damage resulting from a person’s failure to exercise good judgement an/or common sense.

This Service Manual has been compiled as a troubleshooting guide for the Quickie Xperience and Xplore. This Service Manual is intended for use by persons with a basic working knowledge and the skills required in servicing and maintaining Power Wheelchairs. Persons without a General Working knowledge and expertise in servicing of this product should not carry out troubleshooting procedures. This can result in future servicing, and/or damage to the unit.

Note: Photographs, Parts and content may differ from the

actual products in some cases due to changes in specifications and other factors.

Tools Needed

The following list of tools should enable any task to be dealt with. Some will only occasionally be needed, by it is advisable to own or have access to them.

1. Metric Socket Set

2. SAE Socket Set

3. Hexagon Open End Wrenches (SAE & Metric)

4. 3.5 – 8 mm flat screwdriver

5. Number 0 – 2 Phillips or cross-head screwdriver

6. Vise Grips

7. Adjustable Pliers

8. Cir-clip Pliers

9. Hammer (Small & Large)

10. Soft Hammer (Rubber and/or Plastic)

11. Q-Tronix Programmer

12. R-Net In-line Programmer

13. Wire Strippers

14. Shraeder Valve

15. Ty-wraps short – medium - long

Table of Contents

1. Batteries sizes and installation & troubleshooting

2. Charger and operation & troubleshooting

3. Motors - Operation – readings – and troubleshooting

4. Suspension – Base – Adjustments

5. Joysticks & Controls – Operation – options and parts – VR2 – EL - RNET

6. Programming – Using Q-TRONX - In-line and Personal Computer Software - DTT.

7. Seating – Installing – Operation – Tilt – Lift - Recline Legrests – troubleshooting.

8. Specialty Controls and Setup

9. Diagnostics - section dedicated to every aspect of chair.

10. Acronym – Section

Section 1

- Batteries

Description: The batteries are used to power the chair and need to be maintained to have full potential and use of product. Please use specified batteries and follow all charging recommendations. Please use charger provided by manufacturer – neglect of this will void warranties.

Safety

If mishandled batteries can be dangerous and hazardous.

1. All mobility batteries whether Gel or Sealed type, contain lead and sulfuric acid. Both of these materials are toxic and in the case of sulfuric acid, highly

corrosive. Additionally, when batteries are charged, they produce hydrogen gas which is “highly”

flammable and can cause a possible explosion. This is why proper handling is mandatory at all times.

2. Battery explosion - this is the result of too low an acid/electrolyte level in the battery, which allows high concentrations of hydrogen to built up. This is possible with all batteries if improper charging or battery failure occurs. But not common in gel/sealed batteries.

3. Keep sparks and flames away from batteries

4. Burns – dropping a wrench or screwdriver across battery terminals results in sparks and arcing and intense heat. Improper wiring and assembly may short the battery the wiring and produce an electrical fire.

5. Pollution – Batteries should be disposed at a reliable battery recycler. Improper disposal of batteries damage the environment.

Battery Charger Cycle Illustration Typical flooded battery

As battery discharges, the sulfate from the electrolyte forms on the plates. As battery recharges, the sulfate is driven back into the electrolyte.

22NF Battery GRP 24 Battery

Wiring Diagram for Batteries

Note: The orange wires have recently been changed to White and Black.

Installation & Wiring

1. Make sure you installed the Red Wire to the Positive Post and the Black wire to the negative post. The Back battery cover has the 70 amp Circuit breaker included – strapped in by 2 ty-wraps and breaker with knurled nut as seen in photos below.

(Rear battery)

(Front battery)

2. Check to insure the strap is fastened tightly around case As shown in photos below:

Depressing Metal allows you to pull tighter on strapping

3. Check to make sure connector locks and plastic clips are Engaged which ensures connector is locked see photos Below:

Connector not locked fully

Fully Locked

4. Batteries use a slide out battery tray and operation to open is done by positive forward pressure on the back and pulling of handle at same time shown below:

This allows release through 2 different tabs which secure it from releasing through heavy vibration or terrain seen below:

This pulls enough for Easy release of back and battery access Yellow Tabs for good visual

The battery slide out tray is shown in the picture below:

The battery holder itself has a rubber bumper and vent holes:

(Note: Rubbers to the back – prevents binding)

Photo below shows batteries on sliding tray

5. Once batteries are installed and box is slid all the way in the main power connector is connected for power to the system show in picture below:

There is a finger holder on plug to help match and make sure you don’t try to plug the opposite way. Below shows connections:

Group 24

22 NF

Troubleshooting Batteries

1. Check for good voltage at Module input charger port. Should read between 23.5 and 25.8 volts for proper operation. Less than 23.5 volts will give a low battery Indicator (2 Bar flash).

2. If no voltage at port go to cable that inputs voltage to Control found on battery box connector shown earlier. Once again verify voltage and check for popped circuit Breaker. Reset Circuit breaker.

3. If still no power go directly to individual batteries across + and – posts to see at least 12.2 to 13 volts (fully charged).

4. The 3 tests above will verify voltage in what is known as an unloaded state. The next test is to insure batteries last under load. This can be done a number of ways. 2 ways of checking are listed below: a) The load test across the + and – terminals of battery - make sure battery is in full charged state. Hook up load tester and draw 100 amp load across for 10 seconds. b) The chair has a free wheel release where the motor and gearbox can be run un-loaded – this still draws 3 -4 amps across the load. Hold joystick or input device for 1 minute If after release in a minutes time it drops more than a volt Change batteries – if it drops between .6 and 1 volt it has a Cell that is weak and batteries will no stay fully charged It is recommended to change batteries. If the voltage after a minutes time drop less that .1 volt but not greater than

0.5 volts the batteries are in good shape.

Code 2C00 – indicates Low Battery - 1 Bar Flashing

Chargers

Introduction: The battery charger is another essential part of the Power Chair for the batteries need to be fully charged daily for heavy users. It is strongly recommended of any technician to make sure they have a spare charger that is working well and/or a good set of batteries.

1. Lester Off-Board 8 amp Charger - The Lester Off Board charger part number BATC8LS – is a Transformer Driven 8 amp charger that has been working in this industry for over 17 years. It have an easy to operate switch that turns on the charger and has 2 LED’s to indicate charge rate and faults. The chargers operation is when AC and DC voltage are available (Note: 18 volts minimum DC) the Green Light flashes to indicate charge rate. A slow flash indicates the batteries need a charge and it is output 8 amps as the charging continues when the voltage approaches the bulk charge rate it starts flashing the Green LED rapidly indicating 2 amp rate until is sees a change of less than 500 mV and then turns Solid Green to indicate full charge cycle. The table below depicts operation of Green and Red LED operation and fault modes.

Red Light Gr een Light Function

Off Off No AC power or no battery connected Steady Steady Light test when AC connected Off Slow Blink Charging (< 80% charged) Off Fast Blink Charging (> 80% charged) Off Steady Normal charge completed Steady Off Undervoltage shut off, < 18.0 volts Slow Blink Off Overvoltage shutoff, > 33.96 volts Fast Blink Off Max timer shutoff, > 16 hours

The 24 Volt Charger is depicted below:

The D.C. and A.C. wiring are shown below:

The 3 Connection Points are Shown Below from the DC Connector:

Pin 1 + Pin 2 –

Pin 3 Inhibit

2. Troubleshooting Chargers - When troubleshooting electronic equipment there is equipment necessary for checking and evaluation. The very first is a Multi-meter used for checking Resistance (continuity) – AC voltage from the Wall Plug – D.C. voltage from the batteries and Current the flow of the charger. The second is a load tester needed to evaluate (normally at 100 amps for 10 seconds) the batteries capacity to hold a charge rate.

The other two items recommended but not a necessity is a good set of batteries and/ or another known good charger.

Troubleshooting Tips

1. Check for battery voltage and polarity at chair’s charger input. The voltage needs to be at least 18 volts for the charger to turn on.

2. Check for continuity between cable (DC output and inside)

this is performed with a Multimeter

on the setting of resistance and with each of the connector points test the wiring from one end to the other which is inside the charger plug and charger.

3. Check for A.C. voltage. The wall outlet in North America should give a reading between 110 and 120 volts A.C.

4. Check for possible blown fuse. As a protection to the charger and chair components this fuse will go if it attains close to 15 amps of current - it will not operate charging of chair until replaced.

Code 1E03 – Charging chair Scroll repeat on Display

Motors

Intro: The motor is an essential part of any Power Chair and needs to be looked at annually or when an error occurs which point to one of 3 parts that make up Motor Assemblies. The motor assembly consists of the motor – brake – and gearbox. The Xperience and Xplore both use the same style motor and there are 2 varieties of motors to choose from. The next section shows parts of the Motor – Removal – and Diagnostics for trouble-shooting the motor.

Cap & Brushes Armature

Commutator Permanent Magnet(s)

Resistance Value

15 – 16 ohms

0 – 2 ohms

Motor Resistance & Meter Check for Xperience & Xplore

Motor Assembly - Removal

Xperience

1. Take the 4 - 5/8” bolts from the Wheel Assembly shown in photo below:

2. Remove connector from motor control - access through front of chair box shown below:

Note: no tools necessary for step above Shows access and removal of connector for ease of removal – disconnect yellow communication connector as well

3. Remove shroud and release assembly - 10 mm and Phillips screwdriver required as well as pliers and 7/16” wrench

Remove shroud bracket assembly using a 7/16” open end and ratchet.

4. Remove cotter pin using long nose pliers to firmly remove

5. Disassemble the release mechanism further using a Phillips screwdriver to remove 3 screws holding attaching plate

Note: Pictures below show parts after removal and removal of Plastic restraining clip. This step is necessary for both motor and motor assembly removal.

6. Next step in removing complete assembly is to remove with a ratchet or open wrench the quantity 5 - 10mm head bolts. Note: remove rubber stopper prior to removing back bolt

If the plate is not removed you will need an open end wrench to remove the corner bolt near plate holder.

7. Finally to remove complete Gearbox and Motor the Chair needs to be moved on its side as shown.

This allows to move frame downward to remove assembly

Xplore Motor Assembly - removal

1. Follow details found on page 17 - removal of Drive Wheel and removal of motor connector from control.

2. This gives access to the motor and shroud assembly

Remove the 2 Phillips Screw with No. 2 Phillips Screwdriver

3. You now have access to the Motor Gearbox 5 - 10 millimeter head bolts – remove cotter pin first prior to the bolts with a pair of Long Nose pliers as mentioned on page 18 of manual

Place where Cotter pin should be removed

Removal of 5 bolts using ratchet with 10 mm socket

Unlike the Xperience the Xplorer Motor assembly can be removed if the bolts and cotter pin are removed no need to lay chair on its side.

Motor only on both chairs:

To remove only the motor a 3/16" allen key socket is needed and then remove the cotter pin from the holder on the frame as well as removing connector from control.

Troubleshooting Motors

1. Testing the motors you will have various means to do this by. The first way is if the motor has shut down and this is verifying what Diagnostic Code you have there are 2 main codes for left and right motor and 2 main codes for the brake and solenoid. They are as follows:

3B00 – for the M1 connection open – control does not see proper connection or resistance to Motor 1. Left Code for rear wheel drive units and right code(3C00) for Mid- wheel drive. (This is in reference to the Motor mounted on the left)

3C00 – for the M2 connection open – control does not see proper connection or resistance to Motor 2. Right Code for rear wheel drive units and left code(3B00) for Mid- wheel drive. (This is in reference to the Motor mounted on the right)

1505- for the Right Brake open – control does not see good

Brake resistance – two cases: normally open – close to

0 ohms or shorted - ultra high resistance.

1506 - for the Left Brake open – control does not see good

Brake resistance – two cases: normally open – close to

0 ohms or shorted - ultra high resistance.

2. The check is very simple as shown on page 16 - check the the small connector brake and large connector for motor.

15 – 16 ohms

0 – 2 ohms

3. The Motor may have a high resistance reading and this could be due to one or two or more brushes that are damaged. To extract, use a Large Straight edge screwdriver that matches to the brush holder. This eliminates stripping and basically ruining the entry of the brush housing. Once extracted check the brush for spring wear and length of Carbon material – it should be no shorter than 1//2 inch in length and brushes should be wearing smoothly on Commutator.

Brush & Cap Set - 4 Brushes & Caps – Part # 014819

Suspension

• Innovative Drive system

– Front swing arm (1) – Rear floating arm (2) – Shock absorber (3) – 4 pivot points connecting all

components together

• Ground compensation

• Gravity compensation

• Gravity control

Gravity Compensation

GC3 Technology

Sunrise’s MWD design solution: “interactive suspension”

• The connected front and rear arms create a wide footprint that joins

front and rear casters to the drive wheels

• Always redistributes the load over drive wheels and casters

Interactive suspension:

• Adjustment free

• The performance of the system is based on the geometry of the pivot points and the links

Ground Compensation

Movement of the front swing relative to the base frame

• Reduces posterior projection

• Reduces anterior projection

• The seat remains closer to it’s neutral position going over an obstacle.

Note: Same on Xperience

Gravity control

Load distribution over casters and drive wheels depends on:

• User’s body type

– Ectomorph – Mesomorph – Endomorph

• Seating system

– Thickness of the back

• Static position

– Static tilt – Back angle

• Dynamic positioning

– Usage of a power tilt and/or recline system

• Options

– Vent tray – Back pack

Common impacts

– Limits the chair capability:

• Limited outdoor performance (traction)

• Can’t climb obstacle from the front

• Can’t climb obstacle from the back

– Affects the resistance on the castors

Gravity control

Design solution: Interactive suspension

• Load distribution over the pivot points

• Redistributed over drive wheel and casters

ictures Showing the Suspension in Use

Showing Stability up hill while in tilted position.

Showing the stability while being front loaded.

Pictures Showing the linkage of Suspension

Oil Sealed Bearings

Linkage 6 milli-meter and ½” socket Bolt with 8 tiny washers

Removal of Oil Sealed bearings is easier than removing bearings Oil Sealed bearings are recommended to be checked annually replace after

2 years of operation or as a needed basis which can be verified when arms have a lot of play in them. The part number for the Bearings is listed in chart below – quantity per package is listed in chart below.

Pivot arm Part # Qty C-1005 AMY-E00240 4

C-1006 AMY-E00240 4

C-1007 AMY-E00239 2

C-1008 AMY-E00239 2

C-1010 AMY-E00239 4

C-1014 AMY-E00240 4

C-1015 AMY-E00240 4

C-1016 AMY-E00240 4

C-1017 AMY-E00240 4

This can be seen in the parts Manual the first part listing being the section.

The difference between E00240 and 239 is

E00239 is shorter and has a smaller flange.

Part #’s- AMY-E00239 - OILITE 1/2DIA X 5/16 L X 7/8 FL X 1/8THK

AMY-E00240 - OILITE 1/2DIA X 5/8 L X 1 FL X 1/8THK

Shoulder Bolt Adjustment

The shoulder bolt is a key component of

the suspension assembly on both the Quickie X series.

Understanding the proper adjustment

will help optimize the performance o the power base.

There is 3 basic adjustment adjustments

to be performed with this type of fastener;

1. Reduce the compression (to increase the tolerance).

2. Increase the compression (to reduce the tolerance).

3. Reduce the amount of play in a pivot point (to compensate for wear of the bolt itself and/or “Oil-lite” bushing).

The shoulder bolt is designed to offer a consistent length from the shoulder (A) to the head (B). This allows for a precise and consistent fit independently of the amount of torque applied to the nut which prevents for an assembly to be over or under tightened.

Reducing Compression

1. Reducing the compression of a pivot point is necessary when it can’t move smoothly without excessive resistance. Such a situation could preve the 6 wheels to remain in contact wi Special attention should be paid to:

- The pivot point of the Front swing arm

- The pivot poi the rear arm

- The pivot points o arm to the base)

Reducing the

- Process;

• Adding shim(s) (Part #: AMY E00260) on

th the floor.

nt connecting the front swing arm to

f the links (connecting the rear

compression of a pivot point

the threaded part of the bolt will extend it’s overall le

ngth which allows for a looser fit if

needed.

Increasing Compression

Increasing the compression of a pivot point is necessary when too much play can be felt. This could cause excessive camber of the swing-arms. Attention should also be paid to:

- The pivot point of the Front swing arm The pivot poi- nt connecting the front swing arm to the rear arm

- The pivot points o

f the links (connecting the rear

arm to the base)

Increasing the compression of a pivot point

- Process;

• Adding shim(s) (part #: AMY E00281) at the thickest part of the stem will reduce the overall leng

th of the bolt which allows for a

tighter fit.

Reducing the Play

Reducing the amount of play may become necessary after a

ertain period of time w

wn or compress and deflect.

hen the c

- When the inner hole gets deformed into an oval shape; The “Oil-Lite” bushing provides more play to the pivot point that may cause excessive camber of the swing arm. This situation can be resolved with the replacement of the worn-down components. In order to insure proper fit, it is recommended to always replace both the fastener and the “Oil-lite” bushings at the sam time on any of the pivot points. The replacement m be performed with respect to proper compress adjustments previously indicated.

“Oil-Lites” bushings wear

ust

ion

Shock - AMY- 011631-004 Shock

Anti Flutter Kit for Xplore Rear Wheel Drive Ch

air

Make sure when changing out components that it is torqued to 40 inch pounds.

Xperience and Xplore

Wheelchair type / legrest type Footboard Footrest

Mid Wheel Drive 22’’ 24.5’’

Rear wheel drive 28’’ 30.25’’ *

Wheelbase weights (in pounds)

Mid Rear Configurations Compact Full Compact Full

No motorization, No batteries 212 215 210 213

Addition of batteries 75 105 75 105

Addition of a tilt (C-6400) 35 35 35 35

Addition of a elevating seat (C-4200) 42 42 42 42

Addition of a combo (C-4200+C-5200) 77 77 77 77

Characteristics

Turning radius

Electronics Section

Introduction: The electronics used are from a company called PG Drives – they are very durable units that exceed expectations of normal driving on level ground. The Controlling device is the input to the operation of the chair – therefore it is a very important choice when deciding which unit to use and pick – this section will help you decide by understanding the operating system and its complete functionality.

VR2 Electronics

Features:

Battery Display On/ Off Switch 4 pin cable Horn Speed/Drive Select Increase / Decrease Actuator O

eration

VR2 – 6 Button Joystick – AMY-D50680

Operation:

This joystick has a Green On-Off switch with Red horn and top display gives indication of both battery capacity and Diagnostic Codes. The center indicators are 5 individual yellow LED lights that indicate either Speed (if module is set to “0” profile) or individual lights indicating separate drive profiles up to 5. The operation of those indicators is accomplished by pressing the right Speed/Drive select to increase or the left Speed/Drive select to decrease the speed or drive. The Actuator or Seating buttons indicate via a RED LED that it is active and a Forward and Reverse action to operate the actuator. The 4-pin connector connects to a communication 4-pin connector that connects back to the Motor Control. The VR2 has 2 other models available – a unit without actuator - D50677 - and another unit –D50871 -very much like the unit above but inclusive with Speed Potentiometer and Toggle Switch.

VR2 Control Module – AMY -D51086

Com Connection O.B.C. Motor 1 Power Connect Motor 2 Inhibit Line On Board Charger

The control module has many inputs to facilitate operation of the chair. The picture above shows the main inputs of the 4-pin connector that runs back to the joystick. The Motor/Brake connection for Left and Right motors – marked on the control as M1 and M2 for these will vary depending on Mid-wheel drive or Rear wheel drive. Shows the input of Battery – this module has left open the Actuator Port – marked on picture as A2 and has an A1 and A2 input for up to two actuators to operate.

R-NET Electronics

R-Net LCD Joysticks

SSttaannddaarrdd

The Mono-Chrome or LCD Joystick has very Powerful features including a variety of Models with or without switches and Speed Potentiometer to give even more control of speed in each Drive Profile. There are 4 Main Buttons – not including the Green Power On Off – the Red Horn button – the Profile button which takes you to all the different set or programmed Drive Profiles – the Mode button which takes you from Drive to Seating to Program Mode if you have a Programming Key or Dongle in-line with the Joystick. This will be explained in more depth on the Programming part of this section. The Speed Up and Down buttons are used to give the Forward High Speed setting down to Forward Low Speed setting. This is also used to increase and decrease the programming settings along with use with the Blue tooth mouse as left and right click.

Part # D50616

oggggllee((ss))

TTo

Horn Button

Profile Button

Mode Button

Speed Up/Down Buttons

aannd

SSppeeeedd PPoott

Part # D50855

Part # D50854

EELL LLEEDD JJooyyssttiicckk MMoodduullee

tanda

SStandar

Part # - AMY-D51122

On/Off Button

Horn Button

Mode Button

Speed Up/Down Buttons

his JSM functions much like the Pilot+. LLED’s will illuminate under the wheelchair IICCOONN ttoo iinnddiiccaattee sseelleecctteedd aaccttuuaattoorr((ss))..

his JSM functions much like the Pilot+.

ote: ‘Seating’ requires use of

the R-net-ISM (Intelligent

Seating and Lighting Module)

IISM

l illuminate under the wheelchairED’s wil

The EL or LED joystick is one of the easiest operating screens. The LED’s

indicate what drive the user is in – the mode button will take you through the Modes and indication of seating will illuminate the display as seen on example above of Foot rest left side being illuminated. The use of an ISM is necessary for Drive Through operation to give the mode option display of screen for actuator movement.

CCoollo

r JJooyyssttiicckk MMoodduulleess

On/Off Button

Horn Button

Profile Button

Mode Button

Color LCD Display

Speed Up/Do

Part # - AMY-D51033

wn Buttons

OOppttiioonnaall TTooggggllee((ss)) aanndd//oorr PPoott

The color LCD screen is split into 3 areas of information. The Top Bar, the Base Bar and the Main Screen Area

Top Bar - Battery Indicator

This displays the charge available in the battery and can be used to alert the user to the status of the battery.

Main screen: gives information pertaining to Time – Speed of

Chair – and Profile Name as well as Mode and Speed Pot info.

Base bar : gives information pertaining to Drive Number and

indications.

Dual Attendant Module R-NET

Part # AMY-D50882

• The Dual-Attendant Module is used for when

driving and seating access is required by an individual other than the primary user.

•

The ‘User/Attendant’ button is used to toggle between ‘who’ has control of the chair. The LED indicates who is in control.

It is the Attendant that has control of who has control of the the chair

• The Speed button scrolls through the speed

settin

• The ‘Mode’ button accesses all the modes.

AMY - D50872 - VR2 Attendent

Joystick Swing-Away Assembly

Below is Table of Parts to Order for above numbers

A larger depiction of our standard mount below:

Mating Connectors

To connect the Communication Cables:

 Holding the connector housing, firmly push the connector into its

mate until you can no longer see the yellow plastic.

The connectors are secured using a friction system.

To disconnect the Communication Cables:

 Holding the connector housing firmly, pull the connectors apart.

Do not hold or pul

l on the cable. Always grip the connector

when connecting and disconnecting.

When the control system is first switched on after a connection, or system component change the Timer will be displayed whilst the system checks itself and then the Re-start icon will be displayed. Switch the control system off and on again to operate.

Joystick Buttons

Screen Symbols

The Drive screen for the R-net has common components, which will always appear, and components that will only appear under certain conditions. Below is a view of a typical Drive screen in Profile 1.

5.1.1 Battery Indicator

This displays the charge available in the battery and can be used to alert the user to the status of the battery.

Steady

This indicates that all is well.

Flashing Slowly

The control system is functioning correctly, but you should charge the battery as soon as possible.

Stepping Up

The wheelchair batteries are being charged. You will not be able to drive the wheelchair until the charger is disconnected and you have switched the control system off and on again

5.1.2 Speed Indicator

This displays the current speed setting. The speed setting is adjusted using the Speed Buttons.

Current Profile

The Profile Number describes which Profile the control system is currently operating in.

The Profile Text is the name or description of the Profile the con trol system is currently operating in.

In Focus

When the control system contains more than one method of direct control, such as a secondary Joystick Module or a Dual Attendant Module, then the Module that has control of the wheelchair will display the In Focus symbol.

Speed Limit

Latched

Restart

Fault

If the speed of the wheelchair is being limited, for example by a raised seat, then this symbol will be displayed.

If the wheelchair is being inhibited from driving, then the symbol will flash.

When the control system is operating in a latched condition this symbol will be displayed.

When the control system requires a reboot; for example, after a module re-configuration, this symbol will be flashed.

The control system can detect a wide variety of errors. When the system has detected an error that is not severe enough to cause the system to trip, then this symbol will be displayed.

Motor Temperature

This symbol is displayed when the control system has intentionally reduced the power to the motors, in order to protect them against heat damage.

Control System Temperature

This symbol is displayed when the control system has intentionally reduced its own power, in order to protect itself against heat damage.

Timer

This symbol is displayed when the control system is changing between different states. An example would be entering into Programming Mode. The symbol is animated to show the sands falling.

E-Stop

If the control system is programmed for latched drive or actuator operation, then it is normal for an Emergency Stop Switch to be connected into the External Profile Switch Jack. If the Emergency Stop Switch is operated or disconnected, this symbol will flash.

Environmental

When Environmental Mode is entered the screen will display the following icon.

Bluetooth

When Bluetooth Mode is entered the screen will display the following icon.

Momentary Screens

If the momentary screens are programmed to be displayed then pressing the Speed or Profile Buttons will display screens such as below.

Keypad Locking

The following screen will be displayed.

Note: Mote details given of operation and setting in Diagnostic Section

Actuator Selection Screen

To adjust the seat position the actuator screen must be visible. Depress the Mode Button to scroll through the Mode screens until you reach the actuator

screen, displayed below.

Actuator adjustment is achieved as follows.

 Move the Joystick sideways to select the desired axis.

(This is indicated by the section of the wheelchair that is highlighted)

 Move the joystick forwards and backwards to move the actuator.

 Repeat these steps for each actuator that requires adjustme nt.

To drive again depress the Mode button until the Drive screen is reached or, in the case of the LED joystick module, until the Speed Indicator returns to its normal state.

R-Net Control Modules – both EL-90 and R-Net 120 – known as PM or Power Modules both have same input configuration on Control module.

* The setup above is for the Xplore Chair if the Motors are connected for the Xperience You will see Left Change over to Motor 2 and vice versa.

R-Net EL-90 Control Inputs Depicted Below

Com Conne

ction O.B.C. Motor 1 Power Connect Motor 2

Inhibit Line Off Board Charger

PROGRAMMING

3 Different Electronics so different means of Programming

VR2 – Electronics Programming

QTRONIX or PP1 or PC Mobility Programmer – AMY-D50144

R-Net EL – Electronics Programming

AMY-D50612 complete as seen above AMY-EC-0084 complete with Wires and manual The Dongle Kit can be used for Computer only The Diagnostic Test tool can be used the same as on PM120 controls

R-NET PM120 – Control System

The AMY-D50612 - kit can be used as in the EL programming or you can use the Dongle connected to the System to do On-Board programming of the System without connecting to a computer. The OBP Dealer Dongle is part number AMY-D50109

R-net On-Board Programming

On-Board Programming (OBP) uses the graphics LCD on the R-net Joystick Module to provide a clear display of multiple profiles, and allows for easy navigation and adjustment of the screens, using intuitive combinations of joystick movements and button presses. Access to OBP can be made secure via a keycode or a hardware key (dongle).

A diagram is shown below how it connects to the system:

 Turn off the control system.

Insert the R-net Dongle along the communication cables in the system configuration

Note: Dongle part number AMY- D50109 or Kit Part # AMY-D50112

 Turn on the control system

After initialization press the Mode key until the OBP screen is reached. See following diagram:

Note: Mode 8 is the Mode for OBP – very important not to shut off or you will not have function of OBP.

Navigating the OBP Screens

While in OBP deflecting the joystick to the left, while the parameter title is highlighted,

will display an elongated version of the parameter name. There are two basic forms of display screen – one which shows global parameters and

one which shows parameters which are profile dependent, i.e. can have different values in each of the drive profiles.

Example of a global parameter screen:

Forward joystick deflections will select the parameter above.

Reverse joystick deflections will select the parameter below.

Left joystick deflections will take you to the previous screen.

Right joystick deflections will have no effect.

Example of a profiled parameter screen:

Forward joy Reverse joystick deflections will select the parameter below. The first left joystick deflections will display the parameter name

in ful The second left joystick deflection will take you to the previous

screen.

Right joystick deflections will select the parameter to the right, if available.

Making an Adjustment Once the parameter for adjustment has been selected, the Speed buttons can be used to make

adjustments. Decrease

stick deflections will select the parameter above.

Speed Up/Down Buttons

Increase

To ensure all new values are stored correctly, exit OBP mode with a series of left hand joystick deflections. A push of the Mode button will put you back to Drive mode and save as well.

Example of OBP Menus

• There are four basic types of menus;

‘‘TToopp’’ MMeennuu

• ‘Top’ Menu;

• ‘Sub Menu

• ‘Sub-Sub Menu

• Parameter Field

‘‘SSuubb’’ MMeennuu

Controls

‘‘SSuubb--SSuubb’’ MMeennu

Global Controls

‘‘PPaarraammeetteerr FFiieelldd’’

Pr4 Pr3 Pr2 Pr1 Drive

>Global Controls

>Profiled Controls

>Joystick

>Standby

>Steer Correct

>Sounder Volume >Endstop Bleep >Act. Entry Axis

10010050 100Power

808050 80Torque

000 0Trmor

PC Programming and Dongle Usage

R-net connecting – Shown in Bottom Screen once system is opened

Downloaded – This is what screen will appear after you have clicked on Download Button shown below

Profile Management – Allows various changes to your Profile – such as picking input device shown below:

Picking Input Device

This decides what your input is going to do

Allow Grab

Example: To prevent a user gaining control from the Profile that is used by the Attendant control. The system if set up as below.

Profiles 1 to 4 are set for any type of user Input Device

Profile 8 is set for Attendant control

The Select parameter in Profiles 1 to 4 does not include Profile 8, meaning the user cannot select Attendant control.

The Select parameter in Profile 8 includes all Profiles, meaning the Attendant device can always select its own Profile.

The Grab parameter in Profiles 1 to 4 does not include Profile 8, meaning the user can move between Profiles 1 to 4, but cannot gain control from Profile 8 (the Attendant Profile)

The Grab parameter in Profile 8 includes all Profiles, meaning the Attendant can gain control from any other Profile.

Speeds Standard

Controls - Global

Lock Function: is enable by either Lock or Sequence – the lock is using a key while

unit is powered up and inserting followed by pulling back out – Unlock same way by inserting and removing from Charger Port. Sequence done while unit is on Depress On/Off Key and give Driving device FWD and REV directions – to unlock Power On FWD and REV directions once again.

Joystick Settings – This sets up the individual Throw for the Customer in all 4 directions – Deadband – setting before control relay is engaged percentage setting – Invert Left or Right and Invert Forward and Reverse – choice of Yes or No – also Sway Joystick Axis does both Inverts.

Profile setup – shows the Change Mode While Driving – Yes or No – Sleep timer – to activate put a time in minutes – Standby Time – add time to activate so that it activates after inactivity – Switch to Standby – Activate via switch – Yes or Not - Mode Selection in Standby – Yes or No – Then you have 4 choices for your 4 directions – Background – on a colour joystick decides whether you want Blue or White Background.

Latched - Shows choices of Profile – Latched Drive – Latched Actuators – Yes or No

– Latched Time out – amount of time – Latched Time out Beep – Yes or No

Motor – Picture below details that you can adjust Steer Correct – Display Speed

whether it is MPH or Kilometers – also the Maximum Speed displayed – example is 6.5 mph

Input / Output – Shows choice of Switch or Proportional as Input Choice – Output Switching – 4-way or - Horn Operation

Omni Module – Showing Sip and Puff as input

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• The DTT is capable of performing nearly every task that is performed by the PC Programmer.

Teesstt

Tooooll

Including:

 Programming most parameters,  Diagnostics.  File saving (USB port for flash memory)  Real-Time measurement of critical wheelchair

voltages and currents,

 State of all actuator-limit, speed reduction and speed-

limiting switches and..

 Also capable of accessing all seating functions.

DTT – Diagnostic Test Tool

Programming Connectors USB Port – Connects directly to com

puter and comes up as another Drive.

Seating Section

The parts and picture above show the position of where the brackets will be mounted on seating without Power Options. On the next page shows more details to this followed by a few pages describing what is necessary to achieve different Seat to floor heights.

The first part to learn is about the Fixation Settings

Please look at picture below:

You will see there are 4 different settings for front and rear which If you add to together equal 8 arrangement but is actually 4²

The first group of setups will be for 19” seat depth for either Xplore or Xperience.

Once you go above 17.50 inches you have more variety of angles From 0 to 6 degrees on 18” seat to floor

Even further setting of seat angle as we go to 18.75 for 0 to 9 degrees.

The next height is 19.375 and once again offers the 0 to 9 degrees of changes in seat settings.

The seat setting can be adjusted even further to 20 – 21.25 and achieve angles up to 12 and 15 degree’s.

All of these settings are done with the combination of Drive wheel types of 14” and the arrangement of front caster sizes of 6 – 8 or 9 inch depending on chair type.

Note: Remember the Xperience has a choice of 6 or 8 inch casters and the Xplore has a choice of 8 or 9 inch casters.

Below is pictorial view of actual brackets and how they are manipulated to set proper seating:

Shows 4 hole arrangement Shows front mount setting top hole

Ratchet 7/16” bolts and nut View of all 4 brackets mounted

Adjustability of each individual bracket on slide piece

Setting the angles on your Footrest 60 – 70 – and

80 degrees

Indicator shown in a little larger context seen below:

Single Switch or ISM – Lockout and Decreased Drive Setting

Shorted Normal Drive 120 Ω Reduced Speed 25% Opened Drive Lock out

The Solo and Duo, for now, needs to be programmed to either output DLO or REDUCED SPEED.

For Inhibit #4, on the ISM, it goes like this:

Shorted Normal Drive

4.7 K Ω Reduced Speed 25% and TILT Inhibit Opened Drive Lock out and LIFT Inhibit

R-Net Seating Controls

SAC – Single Actuator Control “New” unit as of Oct. 01-2009

Figure 1 - SAC box Figure 2 - SAC box internal

The SAC box is a single actuator control which has all channels tied together so whether hooking up a Tilt – Recline – Left Leg – Right Leg – and or Elevate – it will see this. Figure 2 shows the internal of the SAC box and the RED dip Switches are normally set to OFF as depicted in the wiring diagrams of the

parts manual.

The upper left corner of the picture depicts the jumpers internal for the setup of what type of system is used – inside plate will eventually be changed but for now we follow for our chairs the same as MK6 for jumper settings depicted on Figure 3 next page.

Figure 3

The cover listing jumper settings

(note: we use MK6 on the Xplore – Xperience – 323)

Serial Number designation is year and month

On limit switch inputs there are 3 Settings

(note: if not Limit used must used D00118 jumper and

D00145)

Limit 1 – DLO – or Drive lock out Limit 2 – Lock out & Limit 3 – Mercury Switch

DAC – Dual Actuator Control

Figure 4 Figure 4 - depicting the Dual Actuator control the input lines as mentioned on the preceding page this time has one line dedicated to Tilt – and then ties the other lines together for the other actuator to be chosen – recline tilt – lift etc. One of the things nice about these new control devices is that you can stay with the same wiring if you are not making any changes to the seating. Example if you have Tilt already and decided to change from SAC to DAC it is a matter of just switching the boxes and this is the idea of the new Electronics to make it easy to change out. 2 diagrams of the wiring for SAC and DAC

You will notice 3 things on this diagram a Kit # is always on left corner - showing the complete parts for a SAC to work with Tilt – the wiring showing a complete connection with depiction to actuator and inhibits – and finally the top right corner showing the DIP switch Settings.

You will see on this one we are using the same cable D00235 but we are using the cable control to the Recline actuator.

MAC – Multi Actuator Control

Showing limit adaptor D00146 & 145 - Above is Dip Switch selector

The multi actuator control is just that it allows up to 5 actuators to work on. It has an internal Dip Switch that allows variation of operation of Seating. Included below from Parts Manual is the

The above gives the kit # in left corner wiring diagram to the center and left and the Dip Switch selection on these are found on the bottom left of the page.

Below is the operation if using a Triple Switch and the settings for MAC:

Switch 1 fwd will do function 1 in toggle mode Switch 1 back will do function 2 in toggle mode Switch 2 fwd will do function 3 in toggle mode Switch 2 back will do function 4 in toggle mode Switch 3 fwd will do function 5 in toggle mode Switch 3 back will do nothing

The Function - this is standard for MAC

1 tilt 2 recline 3 left leg 4 right leg 5 legs simultaneous (replaced by elevate when on system)

Below is shown the adaptor to allow actuator inputs into the MAC control box:

The lettering A followed by a number follows the function chart shown above and this channel selecting stays the same with Drive Through Operation as well.

I.S.M. – Intelligent Seating Module

There are 3 different types of Seating Controls

2 output – 4 output – 6 output

This is totally depending on the need for drive through operation

Actuator Channels

1 3 5

2 4 6

Switches for New Electronics – Oct 01- 2009

Single Toggle Switch – Part number D00251

This switch has LED to indicate Drive – Drive inhibit and Drive lockout – it has the common 9 pin Sub- D Connection to work on all the Control boxes except the ISM.

Operation is as follows

Green - Drive operation Red - Drive lockout and Elevate Inhibit Flashing Red/Green – Drive Inhibit and Tilt Inhibit

Triple Toggle Switch – Part # D00252

The operation of LED is the same but the combinations of Switch is controlled by setting of Xoxoxo which can be changed.

4 way Toggle – Part # D00034

4-way switch operation commonly set as Tilt – Recline – Left Legrest and Right Legrest – mounting and serial number shown as well as mounting holes.

Single Pushbutton Switches (various switches)

Above is shown switch D00253 – it connects to the controls and will depict all Technical Details!

Here is the table for part numbers taken from Parts Catalogue:

Specialty Control Section

Features:

Battery Indicator Time Indicator Arrow -

Numeric Profile Name can be changed

Indicates Direction

Speed

Input Description

U1 and U2 Switch Inputs – Mode Operation

Sip & Puff input

2 Inputs for either Switched or Proportional - Labeled as

Port 1 and Port 2

On/ Off Port

– Located below Port 2 Description of Input Connections 9 way D-Style Connector – SID connectors – Labeled as Port 1

and Port 2 – individual connections for either Proportional or Digital SID’s (Switch Input Devices) – It can pick up whether connector is connected or not and also have provision for low current Power Supply in units used.

User Switch Jacks –

provide connection to a user operated Mode change to what is installed – see example below where Seating is installed additionally

There are 2 – 3.5 mm 1/8” jacks which

Sip & Puff Input – This input will accept a 3.5 mm – 1/8” pipe

connected to Sip & Puff mouthpiece.

On/Off Port – Available for user in either Port to operate remotely

via a Switch with1/8” jack to operate On/Off.

Sound/Beep Indicator

Charger Port

2 Bolt Mounting Using old style

mounting from USCM

Charger Input –

System programming can be used to Lock out chair as well.

3 pin socket used to charge wheelchair and with

Control and its Operational Buttons

LCD Screen

Profile Speed +/Mode Navigation (OBP) On/Off

Description of Display and Front Buttons LCD Screen –

configuration details and operating information to both dealer and user.

A full colour, backlit LCD screen that can show

ON/ Off Button – This button provides a complete Power Down of

control system electronics. In addition to the button mounted there is a facility on the inputs for an optional, externally mounted switch that can be operated by the user for on/off usage.

Mode Button – The mode button allows for the user to change

between available programmed Modes.

Profile Button – The profile button allows for user to change

between available programmed Profiles or Drives.

Navigation Buttons – The array of 4 buttons allow Dealer to

navigate between OBP screens.

+ / - Buttons – These buttons allow change of Speed as a Speed

Potentiometer would do. They also allow adjustments while in OBP parameters. Holding both of these buttons down at same time launches the Omni into Settings menu screen as seen below

This allows Setting of Time – using the 4 array buttons Allows setting of time in 12 hr or 24 hr or Off if not wanted Allows change of Backlight – Auto – Blue – White (Auto and Blue = same) Allows change of Background light from 10% to 100% (= Auto )

In addition is that IR has been available since May 2009 below are details:

The Omni includes and IR Transmitter and receiver that allows the Omni to replicate commonly used IR devices, such as remote controls for TV’s, DVD’s, Cable/Satellite or environmental controls such as automatic door openers.

IR Appliances Li

sting

When unit is transmitting selected command will show up Red in the listing

Omni with IR Setup and Code Save

Accessing the IR Setup IR Setup Menu If command checked it is setup

100

Sunrise Medical Xperience, Xplore Technical & Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual