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Sunrise Internet Box User Manual
Sagemcom assiduously monitors technical developments and is constantly seeking to improve its products in
order to allow its clients to take full advantage of them. It therefore reserves the right to modify its documentation
accordingly without notice.
All brands mentioned in this guide are registered by their respective owners:
• Swan is a registered trademark.
• F@ST is a registered trademark.
• Sagemcom is a registered trademark.
• Windows
TM
and Internet Explorer
TM
are registered trademarks of Microsoft Corporation.
The purpose of this user manual is to provide users with information on the functions for operating and managing
the equipment. The access level (Administrator) presented is protected by a password and allows access to
all these functions in read and write mode for all network parameters.
Configuration of the Sunrise Internet Box by the web interface is described in detail
(see Section 3).
This user manual describes the Sunrise Internet Box in the ADSL, ADSL2,
ADSL2+ and VDSL2.
All the specificities dealing with Fiber mode are detailed in chapter 5.
Guide to symbols used in this manual
Symbols
Definition
Note
Indicates important information that you must take into account.
Important
Warns you not to do an action, or commit a serious omission.
Note
Important
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How should the document be used?
This user manual is organised into sections and annexes. These sections and annexes cover the
following subjects.
Section 1 Presentation of Sunrise Internet Box equipment
Section 2 Description of Sunrise Internet Box equipment
Section 3 Configuration of the Sunrise Internet Box by HTTP
Section 4 Description of Internet access service
Section 5 Fiber mode
Annex A Troubleshooting
Annex B EC compliance declaration
Annex C Environment
Annex D Technical features
Annex E Glossary
Annex F Connector technology
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Contents
Contenu
1 Introduction.................................................................................................................................... 8
1.1 Presentation .......................................................................................................................................... 8
1.2 Composition of Sunrise Internet Box pack ....................................................................................... 10
1.3 (Minimum) prerequisites .................................................................................................................... 11
2 Description and hardware installation of the Sunrise Internet Box ....................................... 12
2.1 Description .......................................................................................................................................... 12
2.1.1 Connectors and buttons ................................................................................................................ 13
2.1.2 LEDs ............................................................................................................................................. 14
2.2 Connecting the ports of your Sunrise Internet Box ......................................................................... 16
2.3 Installation safety instructions .......................................................................................................... 17
2.4 Installing your Sunrise Internet Box .................................................................................................. 18
2.4.1 Connecting the ADSL/VDSL cable ................................................................................................ 18
2.4.2 Connecting your phone ................................................................................................................. 18
2.4.3 Powering up ................................................................ .................................................................. 19
2.4.4 Connecting a Set Top Box (STB) to your Sunrise Internet Box ..................................................... 20
2.5 Default configuration .......................................................................................................................... 21
2.5.1 Default password ................................................................ .......................................................... 21
2.5.2 Default configuration for the local network (LAN) .......................................................................... 22
2.5.3 Default configuration for the local wireless network (WLAN) ......................................................... 22
3 Information / Configuration ........................................................................................................ 23
3.1 Accessing the welcome screen ......................................................................................................... 23
3.2 Recommendations .............................................................................................................................. 26
3.3 Device configuration .......................................................................................................................... 27
3.3.1 Device Info .................................................................................................................................... 28
3.3.2 DHCP ........................................................................................................................................... 31
3.3.3 DNS .............................................................................................................................................. 34
3.3.4 DynDNS ........................................................................................................................................ 35
3.3.5 Route ............................................................................................................................................ 36
3.3.6 Monitor .......................................................................................................................................... 39
3.3.7 Media ............................................................................................................................................ 40
3.3.8 My Media ................................................................ ...................................................................... 42
3.3.9 Auto-dimming ................................................................................................................................ 43
3.3.10 Maintenance ................................................................................................................................. 44
3.4 Access Control ................................................................................................................................... 53
3.4.1 Parental Control ............................................................................................................................ 53
3.4.2 Port Forwarding ............................................................................................................................ 56
3.4.3 Port Triggering .............................................................................................................................. 60
3.4.4 Firewall ......................................................................................................................................... 62
3.4.5 DMZ ................................................................ .............................................................................. 65
3.4.6 User .............................................................................................................................................. 66
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3.4.7 Remote Access ............................................................................................................................. 67
3.5 Internet Connection ............................................................................................................................ 68
3.5.1 Basic ............................................................................................................................................. 68
3.5.2 3G/LTE Backup ............................................................................................................................ 70
3.5.3 Traffic speed monitoring ................................................................................................................ 71
3.6 Ethernet service .................................................................................................................................. 72
3.6.1 Configuration of network parameters ............................................................................................ 72
3.6.2 Status of the Ethernet connections ............................................................................................... 75
3.6.3 Information and configuration of connected devices ...................................................................... 76
3.7 Wi-Fi service ....................................................................................................................................... 82
3.7.1 Basic ............................................................................................................................................. 83
3.7.2 Security ......................................................................................................................................... 85
3.7.3 WPS ............................................................................................................................................. 86
3.7.4 Statistics ....................................................................................................................................... 87
3.7.5 Mac Filter ...................................................................................................................................... 88
3.7.6 Wireless Environment ................................................................................................................... 89
3.7.7 Wi-Fi Scheduling ................................ ................................................................ ........................... 90
3.8 Voice service ....................................................................................................................................... 91
3.8.1 “Voice settings .............................................................................................................................. 91
3.8.2 Line settings .................................................................................................................................. 96
3.8.3 DECT settings ............................................................................................................................... 98
3.8.4 DECT Setup ................................................................................................................................ 101
3.8.5 DECT Handset settings............................................................................................................... 104
3.8.6 Calling operations ....................................................................................................................... 106
3.8.7 DECT Scheduling ....................................................................................................................... 108
3.8.8 DECT Eco Mode ......................................................................................................................... 109
3.8.9 Busy on Busy .............................................................................................................................. 110
3.9 USB service ....................................................................................................................................... 111
3.9.1 USB device ................................................................................................................................. 111
3.9.2 Printer sharing ............................................................................................................................ 112
3.10 Services ................................................................................................................................ ............. 117
3.10.1 Answering Machine ..................................................................................................................... 117
3.10.2 Phonebook.................................................................................................................................. 121
3.10.3 My Cloud .................................................................................................................................... 124
4 Internet access service ............................................................................................................. 127
5 Fiber mode ................................................................................................................................. 128
5.1 Description and connection of your Sunrise Internet Box using WAN Ethernet port .................. 128
5.2 Connection of your Sunrise Internet Box using SFP port (optional) ............................................ 130
Annex A - Troubleshooting ............................................................................................................. 131
Annex B - Warnings for safety ........................................................................................................ 139
Annex C - Environment .................................................................................................................... 142
Annex D - Technicalfeatures ................................................................................................ ........... 144
Annex E - Glossary .......................................................................................................................... 150
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Annex F - Connector Technology ................................................................................................... 153
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List of figures
Figure 1.1 - Home Network Overview .................................................................................................................................... 9
Figure 2.1 - Overview of the Sunrise Internet Box ............................................................................................................... 12
Figure 2.2 - Interconnection of ports of Sunrise Internet Box............................................................................................... 16
Figure 2.3 - ADSL/VDSL line / telephone set / Power Supply Connection (Partial local loop unbundling) ......................... 18
Figure 2.4 - ADSL/VDSL line / telephone set / Power Supply Connection (Total local loop unbundling) ............................ 19
Figure 2.5 - Set Top Box connection in Routed mode ......................................................................................................... 20
Figure 3.1 - xDSL line / telephone set / Power Supply Connection (Partial local loop unbundling)................................... 101
Figure 3.2 - xDSL line / telephone set / Power Supply Connection (Total local loop unbundling) ..................................... 102
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1 Introduction
1.1 Presentation
This user manual focuses on the Sunrise Internet Box product. This equipment is a gateway that
gives users broadband Internet access from their computer, tablet, smartphone or game console
by various Ethernet (10, 100 or 1000 BASE-T) or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via
an ADSL/ADSL2/ ADSL2+/VDSL2/G.Fast network.
One Ethernet port of the Sunrise Internet Box is dedicated for connection to an external NTU (ONT
Media Converter) for Fiber application. A Fiber SFP dongle can also be connected directly to
provide Internet access.
The Sunrise Internet Box is a gateway that provides simultaneous access to ’’Triple Play’’ services.
The Sunrise Internet Box product adapts ADSL and VDSL functions for POTS.
Using these interfaces, this gateway enables you both to surf the Internet and watch television. It
also lets you make phone calls over the Internet from a classical analog telephone set or an IP SIP
telephone. The Sunrise Internet Box has two ’’Phone’’ ports. The Sunrise Internet Box is also
equipped with an embedded DECT CAT I/Q base station.
In Voice over IP, the Sunrise Internet Box operates with SIP protocol.
The USB ’’Master’’ ports allow and/or are used for ’’Memory Sharing’’ and ’’Printer Sharing’’ on
LAN and WAN.
The Sunrise Internet Box product adapts the ADSL function respectively for
POTS (ITU G.992.1/3/5 - Annex A), the VDSL function for POTS (ITU
G.993.2 - Annex B) and the G.fast standard (ITU-T G.9701 and G.9700).
For more information, contact your local representative.
Note
Important
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Figure 1.1 - Home Network Overview
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1.2 Composition of Sunrise Internet Box pack
The Sunrise Internet Box pack is composed of the following elements (current content may vary):
1
Sunrise Internet Box gateway
2
1 DSL RJ11/11 line cable used to connect your Sunrise Internet Box to your
telephone line
3
1 Ethernet RJ45/RJ45 cable used to connect your Sunrise Internet Box to the
Ethernet port of your computer
4
Mains adapter
5
Quick start guide
6
2 Reichle connector adaptors
7
SFP module*
* Optional accessories
Incomplete or damaged supply:
If upon receipt the equipment is damaged or incomplete, please open an Internet
browser and go to: www.sunrise.ch/support to access the interactive tutorial.
Description
Note
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1.3 (Minimum) prerequisites
Using the Sunrise Internet Box requires a minimum of:
•
Internet access (xDSL or Fiber)
•
a power socket
•
a computer equipped with:
-
a Wi-Fi 802.11n or 802.11ac interface,
or
-
an Ethernet interface (10BASE-T or 10/100BASE-T or 10/100/1000BASE-T).
•
Optimized desktop resolution: 1200x800
•
a WEB browser (Firefox, Chrome, Internet Explorer version 9 or higher recommended)
•
Tablet (Android, IOS)
•
Smartphone
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2 Description and hardware installation of the
Sunrise Internet Box
2.1 Description
The following figure gives an overview of the Sunrise Internet Box.
Figure 2.1 - Overview of the Sunrise Internet Box
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2.1.1 Connectors and buttons
Marking
Meaning
Top view
DECT
Short press (less than 2s) to switch the Sunrise Internet Box to paging mode.
Long press (more than 2s) to switch the Sunrise Internet Box to DECT pairing
Wi-Fi
Short press (less than 5s) to enable/disable Wi-Fi function.
Long press (more than 5s) to switch the Sunrise Internet Box to easy-pairing mode
(WPS).
Very long press (more than 10s) to initiate the Sunrise Internet Box easy-pairing
mechanism over Wi-Fi with Sunrise TV Box.
DECT +
Wi-Fi
Simultaneous pressing will disable auto-dimming function. Each simultaneous
press will change the state of LED brightness between the three possible states
(max, dimmed, off).
Side view
Press this button to switch the Sunrise Internet Box on/off.
FIBER
SFP cage to receive SFP module for GPON connection.
Reset
Short press (less than 10s) restarts the Sunrise Internet Box.
Long press (more than 10s) resets the Sunrise Internet Box to the factory
configuration.
Note: The long press deletes the entire personalized configuration of your Sunrise
Internet Box: password, configuration, etc.
Rear view
DSL
6-way RJ11 connector used to connect to an ADSL or VDS2L line (WAN interface).
TEL1/TEL2
6-way RJ11 connector used to connect to a classical analog telephone set for
Phone services (VoIP).
"Master" USB type A female connector (USB Interface) used for "Memory Sharing"
and "Printer sharing".
PORT x
(1 to 4)
RJ45 connectors - 8 pts (10/100/1000BASE-T Ethernet Interface). These
connectors are identified by the color yellow. They are used to connect to a
computer or a television set (via a TV/Video Decoder).
WAN
FTTH (Fiber to the Home) WAN dedicated port.
POWER
Miniature jack fixed connector. This connector enables the Sunrise Internet Box to
be supplied with direct current from a power adapter unit.
In "Routed" mode configuration, any of these connectors can be used for data or
Video transmission and do not have to be dedicated to a particular transmission.
Note
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2.1.2 LEDs
The following table describes the meanings of the LEDs on the front panel of the Sunrise Internet Box:
LED
Status
Meaning
DSL
Steady
DSL Up / Fiber (SFP or WAN) mode activated
Blinking
•
DSL signal found / synchronization in progress
Off
•
No DSL signal / Fiber (SFP or WAN) mode not activated
Internet
Off
Power Off / DSL down / No WAN IP
Steady
WAN IP configured
Phone 1
or 2
Steady
Telephone service is configured and line is registered.
Red blinking
Registration failed
Off
No VoIP service
Steady
Telephone service is configured.
Blinking
DECT pairing mode in progress.
Off
DECT base Off or radio disabled (eco mode)
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LED
Status
Meaning
Wi-Fi
2.4 G
or
5 G
Steady
Wi-Fi enabled
Blinking
Easy-pairing (WPS) cycle in progress (including pairing with
Sunrise TV Box)
Off
Wi-Fi disabled
USB
Off
No USB device
Steady
USB device connected
TV
Steady
Set Top Box connected via Ethernet cable
Set Top Box paired via Wi-Fi 5GHz
Off
Set Top Box is connected and turned on (Set Top Box
detected by DHCP: DHCP ACK receipt according to the
vendor class identifier)
Off
Power off
Blinking
•
Firmware upgrade and service from Sunrise ongoing or
•
while the reset button is pressed.
Steady
The device is rebooting by user's request.
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2.2 Connecting the ports of your Sunrise Internet Box
Figure 2.2 - Interconnection of ports of Sunrise Internet Box
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2.3 Installation safety instructions
Power supply source
•
Do not cover the Sunrise Internet Box’s mains adapter.
•
Never open the power adapter unit; this can expose you to fatal danger.
•
The Sunrise Internet Box comes with its own power adapter. Do not use another adapter.
•
This class II adapter does not need to be grounded (earthed). The connection to the electrical power
supply network should comply with the indications given on the label.
•
Use a readily accessible power outlet located near the Sunrise Internet Box.
•
Arrange the power supply cord in such a way as to avoid any accidental power cut to the Sunrise
Internet Box.
•
The Sunrise Internet Box is designed to be connected to a GG (ground-to-ground) or GN (ground to
neutral) type power supply network.
•
The Sunrise Internet Box is not designed to be connected to an electrical installation with IT type
diagram (neutral connected to ground through an impedance).
•
Protection against short-circuits and leaks between the phase, neutral and ground should be provided
by the building’s electrical installation. The power supply circuit for this equipment should be fitted with
16 A overcurrent protection and differential protection.
•
Connect the Sunrise Internet Box to the power supply unit via a readily accessible wall socket ensuring
electrical power cutting.
Location conditions
By choosing an appropriate location, you will preserve the longevity of the device. Ensure that the
selected location has the following characteristics:
•
Install and use the Sunrise Internet Box inside a building.
•
The room temperature must not exceed 45°C.
•
The Sunrise Internet Box can be placed on a desktop.
•
Do not expose the Sunrise Internet Box to strong sunlight or place it near a substantial source of heat.
•
Do not place the Sunrise Internet Box in an environment where it could be subjected to
considerable steam condensation.
•
Do not expose the Sunrise Internet Box to splashes of water.
•
Do not cover the Sunrise Internet Box’s casing.
•
Do not use the Sunrise Internet Box or its peripherals for outdoor transmissions.
Maintenance
•
Never open the casing. This has to be done only by qualified personnel approved by your supplier.
•
Do not use liquid or aerosol cleaning agents.
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2.4 Installing your Sunrise Internet Box
2.4.1 Connecting the ADSL/VDSL cable
1. Connect one end of the RJ11/RJ11 cable supplied with the equipment to the DSL socket of
your Sunrise Internet Box.
2. Connect the other end of the cable as shown in part 2.2
2.4.2 Connecting your phone
2. Connect a traditional analog telephone set to the TEL 1 socket of your Sunrise Internet Box as shown
below in Figure 2.3 and Figure 2.4.
3. Connect another telephone analog telephone set to the TEL 2 socket of your Sunrise Internet Box as
shown below in Figure 2.3 and Figure 2.4
Figure 2.3 - ADSL/VDSL line / telephone set / Power Supply Connection (Partial local loop unbundling)
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Figure 2.4 - ADSL/VDSL line / telephone set / Power Supply Connection (Total local loop unbundling)
2.4.3 Powering up
4. First connect the end of the power adapter lead, supplied with the equipment, to the POWER socket
on your Sunrise Internet Box.
2.
Connect the other end of the power adapter lead to a nearby power outlet.
3.
Press on the button to turn the device ON.
4.
The power central LED (above Sunrise logo) will light up. The LED blinks during the
establishment of the DSL link, then steadies. The LED becomes steady when Internet connection
has been created successfully.
The powering up process takes around one minute and can take more time on
ADSL, VDSL and G.fast.
Note
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2.4.4 Connecting a Set Top Box (STB) to your Sunrise Internet Box
2.4.4.1 Via Ethernet cable
For connection to the Set Top Box, refer to the manufacturer's documentation.
5. Connect the end of an Ethernet cable (RJ45/RJ45) to one of the Ethernet fixed connectors (PORT1,
PORT2, PORT3 or PORT4) of your Sunrise Internet Box.
2. Connect the other end of the cable to a TV decoder.
Figure 2.5 - Set Top Box connection in Routed mode
Note
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2.4.4.2 Via Wi-Fi
For connection to the Set Top Box, refer to the manufacturer's documentation.
Press for longer than 10 seconds on the “Wi-Fi” button on the top of the Sunrise internet Box device. It will
initiate the Sunrise Internet Box easy-pairing mechanism over Wi-Fi with Sunrise TV Box. No Ethernet
cables are needed.
Figure 2.6 - Set Top Box connection in Wi-Fi mode
2.5 Default configuration
This section details the values of the default parameters of your Sunrise Internet Box when it leaves
the factory. These default parameters can be modified by a particular preconfiguration of your
Sunrise Internet Box.
2.5.1 Default password
The initial Password is different for each device
Note
Password:
The initial password is printed on the Sunrise
Internet Box’s product label.
Note
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2.5.2 Default configuration for the local network (LAN)
The following table details the values of the principal LAN parameters of your Sunrise Internet Box
(ETH1 to ETH4):
LAN characteristics
Value
State
PORT1 IP address
192.168.1.1/24
PORT2 IP address
PORT3 IP address
PORT4 IP address
BROADCAST, ARP, MULTICAST
--
Activated
Gateway
--
The LAN traffic is routed to your ISP
Sunrise
NAT/PAT
--
Activated
2.5.3 Default configuration for the local wireless network (WLAN)
The following table details the principal default WLAN parameters of your Sunrise Internet Box.
Characteristics (Wi-Fi)
Value
IP address
192.168.1.1/24
Enable Wireless
Box checked
SSID
The network names are printed on the Sunrise Internet
Box’s product label.
Channel
Auto
Security password
The initial password is printed on the Sunrise Internet
Box’s product label.
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3 Information / Configuration
3.1 Accessing the welcome screen
The configuration of the Sunrise Internet Box can be performed using an Ethernet connection
(PORT1 to PORT4) or via the Wi-Fi connection, depending on the device used (computer, tablet,
etc.).
Your Sunrise Internet Box is then configured using a simple Web browser (e.g. Internet Explorer).
The Sunrise Internet Box's DHCP server function is activated by default with an
address range defined as indicated in Sub-section 3.3.2.
To access the user interface, proceed as follows:
1. Open a web browser and enter the address: http://192.168.1.1 or http://sunrise.box.
2.
In the login screen that appears, enter your password.
By default, the initial password is indicated on the label of the product.
The equipment's IP address (192.168.1.1) appears in the header bar.
3.
Click on LOGIN to validate.
Note
Note
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4.
The welcome screen of the Sunrise Internet Box appears.
Mark
Description
1
Menu for selecting the language of the web interface.
2
This button allows the display of Basic or Expert mode.
The Expert mode displays more settings.
3
To log out of the web interface.
4
To change the color of the buttons in the web interface.
5
Here you will find the devices that are connected to your Sunrise Internet
Box. By clicking on the device icons, you can access the configuration
menu for each.
•
Ethernet displays the LAN devices connected to your Sunrise Internet
Box.
For more information, consult the Section Ethernet service
(see Sub-section 3.6).
•
Wi-Fi x GHz displays the wireless devices connected to your Sunrise
Internet Box. For more information, consult the Section Wi-Fi service
(see Sub-section 3.7)
•
Voice Ports displays information about your phone lines. For
more information, consult the Section Voice service (see Subsection 3.8)
•
DECT displays information about your DECT phones. For more
information, consult the Section DECT settings (see Sub-section 3.8.3)
•
USB displays the USB memory devices connected to your Sunrise
Internet Box. For more information, consult the Section USB service
(see Sub-section 3.9).
Note: This item only appears when one USB memory device is
connected.
2 4 3 5 6
7
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6
Here you will find the services associated with your Sunrise Internet Box.
For more information, consult the Section Services (see Sub-section3.10).
Mark
Description
7
Here you will find the parameters to control and configure your Sunrise
Internet Box.
•
The menu My Sunrise Internet Box allows you to configure general
settings. For more information, consult the Section Device
configuration (see Sub-section 3.3).
•
The menu Access Control allows you to configure the security
settings. For more information, consult the Section Access Control (see
Sub-section 3.4).
•
The menu Internet Connectivity allows you to configure the
Internet connection settings. For more information, consult the
Section Internet Connection (see Sub-section 3.5).
The help button appears in the configuration menus.
To activate the contextual help, click on the field/item for which you want
information, and the help button will appear.
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3.2 Recommendations
The meaning of the main buttons most commonly present in all the configuration windows is provided in
the table below.
Button
Description
Click on this button to add a new window to fill in the fields used to add an
object.
Click on this button to close the active window and return to the main screen.
Click on this button to display a new window to modify the fields that can be
accessed for a previously selected object.
Click on this button to remove a selected object from a list.
Click on this button to save the entry in the Sunrise Internet Box's non-volatile
(flash) memory.
Note: This value will be taken into account immediately. No need to restart your
Sunrise Internet Box.
Basic principles
1. To make this guide easier to read and understand, it does not state that each time you
enter information into a screen you must click on Apply (except, of course, if this is
necessary).
2.
When you select a section, the screen for the first menu in the section is displayed. In the same
way, when you select a menu, the screen for the first sub-menu is displayed.
3.
All the fields in the different screens are explained in a table.
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3.3 Device configuration
The device settings are accessible from the welcome screen by clicking on My Sunrise Internet Box.
This Section contains the following menus:
•
Device Info (see Sub-section 3.3.1)
•
DHCP (only in expert mode; see Sub-section3.3.2)
•
DNS (only in expert mode; see Sub-section 3.3.3)
•
DynDNS (only in expert mode; see Sub-section 3.3.4)
•
Route (only in expert mode; see Sub-section 3.3.5)
•
Monitor (see Sub-section 3.3.6)
•
Media (see Sub-section 3.3.7)
•
Auto-dimming (see Sub-section 3.3.9)
•
Maintenance (see Sub-section 3.3.10)
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3.3.1 Device Info
3.3.1.1 General
Objective: This menu lets you display basic information about your Sunrise Internet Box.
•
In the Device Info menu, select General. The following screen opens:
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3.3.1.2 Statistics
Objective: This menu is used to display all the Sunrise Internet Box's statistics. This menu
contains information about:
•
LAN
•
WAN
•
xTM
•
xDSL
3.3.1.3 DHCP Leases
Objective: This menu is used to display all the computers that obtained an IP address from
the Sunrise Internet Box's DHCP server.
•
In the Device Info menu, select DHCP Leases. The following screen opens:
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3.3.1.4 ARP
Object: This menu is used to display all the information concerning address resolution (ARP: Address
Resolution Protocol). This shows the physical address of a computer's network card,
corresponding to an IP address.
•
In the Device Info menu, select ARP. The following screen opens:
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3.3.2 DHCP
Objective: The DHCP menu of your Internet box allows you to assign an IP address to each device
connected to your local network.
•
In the My Sunrise Internet Box menu, select DHCP. The following screen opens:
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Field
Action
Default value
Host Name
Name assigned to your Sunrise Internet Box.
Network Range
Select from the relevant drop-down list:
• 176.16.0.0/12
• 192.168.0.0/16
• 10.0.0.0/8
•
Custom
IP Address
Enter the address of your local network.
192.168.1.1
Subnet Mask
Enter your network's subnet mask.
255.255.255.0
Enable
Press the ON/OFF button to activate or deactivate
your Sunrise Internet Box's DHCP server.
Note: When ON, you must configure your computer
as DHCP client and DNS client (or enter the
primary and secondary DNS server
addresses).
Note: When OFF, you must configure your computer
with the parameters appropriate to your local
network (Fixed IP address, subnet mask and
default gateway) as well as enter the primary
and secondary DNS server addresses.
ON
IPv4 Pool Start
Enter the first address attributed by your Sunrise
Internet Box's DHCP server.
192.168.1.20
IPv4 Pool End
Enter the last address attributed by your Sunrise
Internet Box's DHCP server.
192.168.1.254
IPv4 Lease Time
Select an unavailability time (in seconds) from the
scroll down list for each attributed address.
3 days
Restore Default
DHCP
Configuration
Restore all DHCP-related changes to default
-
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Defining Static IP addresses
This Section describes how to allocate a static IP address to a specific device.
Field
Action
Default
value
Add Reserved
Address
Click on this button to attribute a new static IP address.
Enable
The ON/OFF button allows you to activate or deactivate the
attribution of static address to the current device.
Device name
If the name of your device is available on the list, select it. The
fields MAC address and IPv4 address are filled in
automatically, or
Select ADD MAC address, then manually fill in the fields
MAC address and IPv4 address.
MAC address
MAC address of your device.
IPv4 address
Static IPv4 address attributed to your device.
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3.3.3 DNS
Objective: Enables you to configure static DNS (Dynamic Name Server), which are used to translate
human readable IP-addresses of Internet pages (like www.sunrise.ch) into machine readable
IP-addresses. For everyday use, these servers are automatically configured and managed by
Sunrise. If you change the DNS settings, please be aware of the potential restrictions in the
Note below.
•
Click on the Expert Mode in the Top Menu to activate the Expert Mode.
•
In the My Sunrise Internet Box menu, select DNS. The following screen opens:
Field
Action
Enable
Press the button ON/OFF to activate or deactivate static DNS
service.
Primary DNS
Server
Enter the IP-address of your primary DNS server.
Secondary DNS
Server
Enter the IP-address of your secondary DNS server.
If you enable static DNS, the following features will not work or be available
anymore:
DNS relay function inside the gateway is bypassed.
DNS resolution of sunrise.box is no longer possible, with the following impacts:
o No access to the User Interface via http://sunrise.box
o DropBox services no longer work
Parental control with URL filtering will also no longer work
Note
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3.3.4 DynDNS
Objective: Enables a web surfer to access your Sunrise Internet Box (with no fixed IP address but
only a DNS entry) through a dynamic DNS provider such as, for example, dyndns.org.
•
In the My Sunrise Internet Box menu, select DynDNS. The following screen opens:
Field
Action
Enable
Press the button ON/OFF to activate or deactivate the Dynamic
DNS service.
Status
Display the status of the function DynDNS.
Provider
Select from the relevant drop-down list:
•
DynDNS
•
StatDNS
•
Custom
•
No-IP
•
DTDNS
User name
Enter the account name supplied to you by the dynamic DNS
provider.
Password
Enter the account password provided to you by the dynamic DNS
provider.
Host name
Enter the name (for example “butterfly”) that you want to assign to
your Sunrise Internet Box.
This is the name provided to you by your dynamic DNS provider
(see Note).
If you enter the name "butterfly," the dynamic DNS provider (dyndns.org, for
example) incorporates this name in the domain name (butterfly.dyndns.org). A
web surfer who wants to access your Sunrise Internet Box receives the dynamic
IP address (transcription of the domain name) of your Internet Box supplied by
Sunrise from the dynamic DNS provider.
Note
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Field
Action
Basic
Authentication
Press the ON/OFF button to activate or deactivate basic
authentication.
Server
a
Dynamic DNS Server location (IP address or domain name).
Port
a
Port to access DynDNS Service (for example 80).
Request
a
Update Request URL to submit to Dynamic DNS server.
Update Interval
a
Interval time between two updates.
Retry Interval
a
Retry interval in case of failure.
Max Retries
a
Maximum number of retries.
a. These fields only appear when "Custom" is selected in Provider field.
3.3.5 Route
Objective: The Route menu delivers a solution to add or delete static routes. You can enter the
destination network address, subnet mask, gateway AND/OR available WAN interface, and then
add the entry to the routing table.
•
In the My Sunrise Internet Box menu, select Route.
The following screen opens:
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Field
Action
Default
value
IP Version
IP Version (IPV4) is activated by default
IPV4
Destination IP
Address /prefix
length
Enter the destination IP address
Interface
Select the interface in the list (VOIP,DATA,LAN,
Management, xDSL, Fiber L1,2, Fiber L3, Guest, Back
up)
Gateway IP
address
The gateway will populate this field directly; you do not
have to do anything
Metric
Select the metric from Automatic: 1 to 9
Origin
Static is automatically selected
Options
To add or delete a routing setting
To apply the settings, follow these steps:
•
Fill in the editable fields.
•
Click on the Apply button.
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3.3.6 Monitor
Objective: The Monitor menu provides a solution for monitoring network traffic. You can display
information about the bandwidth history and generate graphics for all connected devices.
3.3.6.1 Quick View
Objective: This menu allows you to display the bandwidth history for each connected device.
•
In the My Sunrise Internet Box menu, select Monitor > Quick view.
The following screen opens:
Field
Action
Default
value
Device
List of devices.
MAC
List of MAC addresses.
Volume (Kbps)
For each device, displays the transmission and
reception of uplink and downlink data in Kbps.
Volume (%)
For each device, displays the transmission and
reception of uplink and downlink data expressed as
a percentage of the total traffic.
To display the bandwidth history, proceed as follows:
•
Select the desired time monitoring from the scroll-down list or define a specific period.
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3.3.7 Media
Objective: This menu lets you configure the shared services (DLNA and SAMBA) of your Sunrise
Internet Box.
•
In the My Sunrise Internet Box menu, select Media. DLNA settings
Use DLNA for sharing multimedia content from a USB mass storage device with all connected devices on
your local network.
Field
Action
Default
value
DLNA
The ON/OFF button allows you to activate or
deactivate the DLNA service on your Sunrise
Internet Box.
Settings
Display/hide the advanced settings of the DLNA
server.
Name
Name of the media server.
Aggregation
The ON/OFF button allows you to activate or
deactivate the UPnP protocol.
UPnP Media
Server Port
Port number of the UPnP server.
File sharing
Enable / disable file sharing
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File sharing settings
This services allows you to share the content of USB memory devices (key, etc.) with all users connected
to the Sunrise Internet Box. To do this, the user must copy the link indicated on the screen into the
browser address bar.
Field
Action
Default
value
File sharing
The ON/OFF button allows you to activate or
deactivate the File Sharing service on your
gateway.
USB Disk
Display/hide more information about the shared
content.
Share
The ON/OFF button allows you to activate or
deactivate access to the current USB memory.
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3.3.8 My Media
Objective: This menu lets you access to shared multimedia contents (audio, video, pictures) as
defined in the Previous Section Media.
•
To access the shared contents, click on My Media from the welcome screen. The following screen
opens.
By default, the video contents are selected. In the Top Menu, you can select the type of contents you want
to play.
Field
Meaning/Action
VIDEO
Access to video contents shared on your USB drive
MUSIC
Access to audio contents shared on your USB drive
PHOTO
Access to photo contents shared on your USB drive
In the left-hand menu, you can browse your shared library based on various criteria (Date, Folder,
Album, Artist, Genre, etc.).
To play1 the multimedia content you have selected, click on the name of the selected file in the main frame.
1.
Depending on your web browser, playing may require further configuration of the web browser.
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3.3.9 Auto-dimming
Objective: This menu lets you adjust the brightness of the LEDs on the front panel.
Auto-dimming mode: In this mode, the LED brightness is automatically controlled and adjusted
according to daily sunset and sunrise times.
•
In the My Sunrise Internet Box menu, select Auto-dimming.
Field
Action
Mode
Select one of the following from the relevant drop-down list:
•
Auto-dimming
•
Manual
Brightness
a
Select one of the following from the relevant drop-down list:
•
OFF: All LEDs are off.
•
Dimming
•
100%: the brightness is set at the maximal level.
a. This field only appears when "Manual" is selected in Mode field. Auto-dimming is disabled in
manual mode and you can set the brightness you desire.
The adjustment of the LED brightness can also be done with the Wi-Fi and
DECT buttons located on the top of the Sunrise Internet Box. Simultaneously
pressing on the Wi-Fi and DECT buttons will disable the auto-dimming function.
Consecutively pressing on these buttons will switch between the three manual
states for LED brightness.
Note
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3.3.10 Maintenance
3.3.10.1 Resets
Objective: This menu is used to:
•
Reset to the factory configuration.
The existing configuration is completely overwritten.
•
Save all the modifications made to the current configuration and restart the Sunrise Internet
Box with its new parameters.
•
In the My Sunrise Internet Box menu, select Maintenance > Resets.
The following screen opens:
To restart the Sunrise Internet Box:
•
Click on the Restart button.
The process takes around 2 minutes.
A waiting wheel is displayed during restart.
The Login page will automatically appear when available.
Important
Note
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To restore the default parameters (factory parameters):
•
Click on the Reset button, and the following screen appears:
•
Click on the Yes button if you really want to reset to the factory configuration.
Once the reset is performed, the Internet Connection menu appears.
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3.3.10.2 Backup and Restore
Objective: This menu is used to:
•
Backup the current configuration to a file with a “conf” extension.
•
Restore a saved configuration.
•
In the My Sunrise Internet Box menu, select Maintenance > Backup &
Restore. The following screen opens:
To back up the current configuration:
•
Click on the Backup configuration button; the following screen appears:
•
Click on the Save button to save the current configuration, for example, on your computer.
•
Select the directory where you want to save the "backupsettings.conf" configuration file.
To restore a saved configuration:
•
Click on the Choose file... button; then select the desired file.
•
Click on the Restore Configuration button. The Sunrise Internet Box restarts automatically.
The process takes a few seconds.
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3.3.10.3 Internet Time (NTP)
Objective: This menu lets you display the date and time used by your Sunrise Internet Box, which is
delivered automatically by an NTP (Internet Time) server after connection to the Internet.
•
In the My Sunrise Internet Box menu, select Maintenance > Internet Time (NTP).
The following screen opens:
Field
Action
Default value
Status
Information on whether the time has been successfully
synchronized with an NTP server
Gateway time
Date and time delivered to your Sunrise Internet Box.
First server
Enter an NTP server in the field.
Second server
Enter an NTP server in the field.
Time zone
In the drop-down list, select the appropriate time zone
(GMT+1 – Paris, for example) to adjust the GMT time to
that of the country where you live with the seasonal
correction (Summer time or Winter time).
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3.3.10.4 Logs
Objective: This menu is used to view and/or configure the events that occur on your Sunrise
Internet Box.
•
In the My Sunrise Internet Box menu, select Maintenance > Logs.
The following screen opens:
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Field
Action
Default
value
Severity
Select the appropriate severity from the scroll down list.
All the events with this severity, or a higher severity, will
be saved to your Sunrise Internet Box's non-volatile
(flash) memory.
The severities are classified in increasing order of
importance.
•
Debug or higher
•
Info or higher
•
Notice or higher
•
Warning or higher
•
Error or higher
•
Critical or higher
•
Alert or higher
•
Emergency or higher
Debug or
higher
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3.3.10.5 Internet Utilities
Objective: This menu is used to test the behavior of your Sunrise Internet Box using several tools.
•
In the My Sagemcom Box menu, select Maintenance > Internet Utilities. Ping
The ping tool shows how long it takes for packets to reach the host.
•
Select Ping in the list.
•
Enter the IP address of the target.
•
Define the number of pings.
•
Click on the Test button.
Traceroute
The visual traceroute tool displays the path Internet packets traverse to reach a specified destination.
•
Select Traceroute in the list.
•
Enter the IP address of the target.
•
Define the Max. Number of Hops
•
Click on the Test button.
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DNS Query
This allows you to check the current state of DNS propagation after having made changes to your
domains records.
•
Select DNS Query in the list.
•
Enter the IP address of the target.
•
Click on the Test button.
3.3.10.6 Health Check
Objective: This menu is used to perform diagnostics on your Sunrise Internet Box.
•
In the My Sunrise Internet Box menu, select Maintenance > Internet Utilities.
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Field
Action
Health check
diagnostics
Launch all the tests
Tests for multiple
DHCP servers
Checks for multiple DHCP services on the LAN side. This could
be the case if you connect multiple gateways with each other.
Tests for IP
address
conflict
Checks if several devices have the same IP address. This can
happen if you have configured a device with a static address
that also belongs to the dynamic range.
Test Ethernet
cables
Test for faults in Ethernet cables
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3.4 Access Control
The access control settings are accessible from the welcome screen by clicking on Access
Control. This Section contains the following menus:
•
Parental Control (see Sub-section 3.4.1)
•
Port Forwarding (see Sub-section 3.4.2)
•
Port Triggering (see Sub-section 3.4.3)
•
Firewall (see Sub-section 3.4.4)
•
DMZ (see Sub-section3.4.5)
•
User (see Sub-section 3.4.6)
•
Remote Access (see Sub-section 3.4.7)
3.4.1 Parental Control
Objective: This menu is used to create and manage access time and URL restrictions for LAN
devices that are connected to the Sunrise Internet Box.
This Section contains the following menus:
•
Internet access control planning (see Sub-section 3.4.3.1)
•
URL filter (see Sub-section 3.4.3.2)
3.4.1.1 Internet access control planning
Object: This menu is used to create and manage access time for LAN devices that are connected to the
Sunrise Internet Box. By default, all devices have access to the Internet all the time, but you can
define days and time slots where your devices should be able to access or the Internet or not by
selecting them in the table below.
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•
In the Access control menu, select Parental Control > Internet Access control
Planning. The following screen opens:
To define a time restriction, proceed as follows:
•
Select the desired device in the list (IP address, host name, etc.).
•
Configure the time restriction for each day of the week.
Allow all: Internet access is always authorized.
Deny all: Internet access is not allowed.
•
Click on the Apply button to save the configuration.
If you select All devices, the time restriction will be apply to all connected devices.
Note
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3.4.1.2 URL Filter
Objective: This menu is used to create and manage URL access restriction for all LAN devices that
are connected to the Sunrise Internet Box.
•
In the Access control menu, select Parental Control > URL Filter. The following screen opens (for
illustration purpose, two entries have been added):
To configure an access restriction, proceed as follows:
•
Enter the URL address whose access you have to restrict.
•
Click on the Apply button.
From the list, you can perform the following actions:
• Activate or deactivate access restriction using the ON/OFF button,
• Delete access restriction by clicking on the button.
Note
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3.4.2 Port Forwarding
Objective: This menu is used to route incoming data from a Service server directly to the External ports
(e.g. the FTP Server, SNMP, TFTP, etc.) of the remote network (WAN) to computers on the local
network (LAN) via the Internal ports.
This Section contains the following menus:
•
Add rule
•
Games and Applications
3.4.2.1 Add Rule
•
In the Access Control menu, select Port Forwarding > Add Rule.
The following screen opens:
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Field
Meaning
Enable UPnP IGD
Press the ON/OFF button to activate or deactivate the UPnP
protocol. The UPnP IGD function lets your LAN devices open ports
dynamically.
Advertisement
period
The Advertisement period is how often the router will advertise
(broadcast) its UPnP information.
Advertisement
TTL
Advertisement Time To Live is the time to live for the advertisement. It
is measured in hops (steps) for each UPnP packet sent.
Custom
services name
Name you want to allocate to the service when you choose Other in
the field Service.
Service
Select a Service: Service available over Internet (such as, for
example FTP, HTTP, SMTP, etc.).
You can select Other to define a customized service. In this case, you
must fill in all fields manually.
Protocol
Transport protocol (TCP, UDP, TCP/UDP, etc.).
External host
This field can stay empty or you can enter 0.0.0.0 or WAN IP address.
External port
Enter a port value between 2 and 65535.
Internal host
Enter the IP address of your LAN device (IP address in the configured
DHCP subnet) to which the port will be forwarded.
Internal port
Enter a port value between 2 and 65535.
Proceed as follows:
•
Select the service of your choice from the scroll down list, for example "SNMP."
The External Port, Internal Port and Protocol fields (transport protocol associated with this service)
are automatically filled in the table.
The External host and Internal host fields must be filled manually.
or
•
Select Other, enter the name of the server you want to connect to in the field, then:
-
Complete the ID Host of your computer's IP address (this is attributed by your Sunrise Internet
Box's DHCP server).
-
Fill in the External Port, Internal Port, External host and Internal host and Protocol fields.
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The following diagram contains an example:
The "Delta Force 2" service is available on your computer via the external port 3568 (WAN side) and via
the internal port 3568 (LAN side).
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3.4.2.2 Games and Applications
•
In the Access Control menu, select Port Forwarding > Games & Applications.
The following screen opens:
Field
Meaning
Games &
applications
Select the game or application from the scroll down list.
IP Address
Enter the IP Address associated with the selected game or
application.
•
Click on the Add button.
The game or application is added to the list.
From the list, you can perform the following actions:
• Activate or deactivate the rule using the ON/OFF button,
• Delete the rule by clicking on the button.
Note
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3.4.3 Port Triggering
Objective: The purpose of this menu is to dynamically open the firewall ports (open ports) via "Trigger
Ports" when an application (such as a game or video) opens a connection via the transport layer
(TCP or UDP).
•
In the Access Control menu, select Port Triggering.
The following screen opens:
Field
Meaning
Service Name
Application name.
Trigger
• Protocol: Transport protocol (TCP or UDP).
• Port Range: A port range contains a Start port (From) and an End
port (To).
Note: A single port is characterised by an identical start port and end port.
Open
• Protocol: Transport protocol (TCP or UDP)
• Port Range: A port range contains a Start port (From) and an End
port (To).
Note: A single port is characteried by an identical start port and end port.
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To configure the Trigger Port and Open Port, proceed as follows:
•
Enter the name of your own application.
•
Select the Trigger Protocol and the Open Protocol from the scroll down list
•
Fill in the Trigger From Port, Trigger To Port, Open From Port and Open To Port fields.
•
Click on the Add button.
The service is added to the list.
From the list, you can perform the following actions:
• Activate or deactivate the rule using the ON/OFF button,
• Modify the rule by clicking on the button.
• Delete the rule by clicking on the button.
A few rules for entering values:
•
When you want to select a single port, the start port (Trigger From Port or Open From Port) and
the end port (Trigger To Port or Open To Port) must be identical.
•
When you want to select a range of ports, the start port number must be lower than the end port
number.
The following diagram contains an example:
Using the "Trigger" 3568 port (WAN side), the "Delta Force" service server triggers the opening of port
range 3100 to 3999 for your computer to access this service.
Note
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3.4.4 Firewall
Objective: The Sunrise Internet Box has a built-in firewall that helps you protect devices on the local
network against hacking and other security threats.
•
In the Access control menu, select Firewall. The following screen opens:
•
Choose the desired security level from the options below.
Field
Meaning
Low
Minimum Security level. The firewall does not filter anything. Be careful;
this level is reserved for advanced users to whom security is not a priority.
Medium
Typical Security level (default value).
The firewall drops all entering connections. Outtoing traffic is allowed,
except for Netbios services. This mode is recommended
High
Maximum Security level The firewall allows the exit of standard services
(www,ftp,mail,news, etc.) and drops unexpected incoming connections.
This setting is recommended to have the maximum security level.
Warning: Incompatible with several services.
Custom
This profile allows you to customize your firewall and define some specific
filtering rules. (Reserved for expert users).
To configure the firewall with customized rules, proceed as follows:
On this page you can add customized filtering rules. For novice users, it is
recommended that you use of the security levels predefined on the previous page.
A bad firewall configuration may prevent you from accessing the Internet service.
Note
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•
Click on Custom button.
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Field
Meaning
Custom Name
Name you want to allocate to the service when you choose Other in the
field Service.
Service Name
Select a Service: Service available over Internet (such as, for example
FTP, HTTP, SMTP, etc.).
You can select Other to define a customized service. In this case, you
must fill in manually all fields.
Custom Name
Name you want to allocate to the service when you choose Other in the
field Service.
Protocol
Select the transport protocol (TCP, UDP, etc.).
Local IP
IP address of the device on your local network.
Remote IP
IP address of the remote device on the public network.
Local Port
Communication port of the device on your local network.
Remote Port
Communication port of the remote device on the public network.
Action
Select the action for the current service from the scroll down list:
• Reject From local: Blocks all outgoing services.
• Reject From Remote: Blocks all incoming services.
• Reject In Both Ways: Blocks all incoming and outgoing services.
• Accept From local: Authorizes all outgoing services.
• Accept From Remote: Authorizes all incoming services.
• Accept In Both Ways: Authorizes all incoming and outgoing
services.
From the list, you can perform the following actions:
• Activate or deactivate the rule using the ON/OFF button,
• Modify the rule by clicking on the button.
• Delete the rule by clicking on the button.
Note
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3.4.5 DMZ
Objective: This "DMZ" (DeMilitarized Zone) lets you access the server you selected directly via the
Internet without going through the "firewall."
•
In the Access Control menu, select
DMZ. The following screen opens:
Field
Action
Default
value
Enable
Click on the ON/OFF button to activate or deactivate the
DMZ.
OFF
Local host
Enter the IP address of a server to activate the "DMZ"
and then access it directly from the Internet.
Note: Click on the Apply button to confirm the address
or its deletion.
-
The DMZ zone is deactivated by default.
Caution: This process presents an intrusion risk. It is therefore vital that you take
precautions so that no connections may be initiated to the private network.
Important
Note
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3.4.6 User
Objective: This menu lets you modify the password.
•
In the Access Control menu, select User. The following screen opens:
Field
Action
User name
Enter your user name
Old password
Enter your old password
Password
Enter your new password
Confirm Password
Confirm your new password
The password must be composed of at least 6 characters with a minimum
combination of 2 letters and 2 numbers.
Note
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3.4.7 Remote Access
Objective: Use this function when you want to authorize remote devices to have access to the
remote services.
•
In the Access Control menu, select Remote Access. The following screen opens:
Field
Action
HTTP
Define the port number.
Press on the ON/OFF button to activate/deactivate the desired
protocol.
For each protocol, define the authorized connections (Wi-Fi or
WAN)
HTTPS
Add IP Address
or Network
a
Allows definition of the authorized devices.
You can configure an IP address or the network that contains
the authorized device.
a. Use this option when remote access is authorized via WAN.
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3.5 Internet Connection
The Internet connection settings are accessible from the welcome screen by clicking on Internet
Cennectivity.
This Section contains the following menus:
•
Basic (see Sub-section 3.5.1)
•
3G/LTE Backup (see Sub-section 3.5.2)
•
Traffic speed monitoring (see Sub-section 3.5.3)
3.5.1 Basic
Object: Use this menu to check your Sunrise Internet Box IP settings (IP address, DNS) received from
the network.
•
In the Internet Connectivity menu, select Basic. The following screen opens:
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Field
Action
Connection type
Here the DHCP connection type is on read only
Addressing type
Here you can change the Addressing type to either “Static”
(Sunrise Internet Box will always use the same IP-address to
connect to the internet provider) or “DHCP”(An IP range of
addresses will be used to connect to the Internet provider)
IP
Here you can change the IPv4 address.
Mask
Here you can change the mask of the IPv4 address.
Gateway
Here you can change the gateway's IPv4 address.
DNS
Here you can choose the DNS mode.
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3.5.2 3G/LTE Backup
Objective: Use this menu to check your 3G/LTE back up feature status.
3G/LTE Backup: The following screen opens:
1.
Plug the 3G/LTE USB stick into one of the USB ports on the Sunrise Internet Box.
2.
The feature 3G/LTE back up is enabled by default once you have connected the USB stick. There is
nothing more for you to do.
The device recommended by Sunrise for the 3G/LTE Backup feature is the
Huawei E3372 4G LTE Cat4 USB Stick.
Note
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3.5.3 Traffic speed monitoring
Objective: This menu is used to indicate the synchronization speed between the Sunrise Internet
Box and the provider network.
•
In the Internet Connection menu, select Traffic Speed Monitoring. The following screen opens:
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3.6 Ethernet service
3.6.1 Configuration of network parameters
The aim of this Section is:
3.
to configure your computer to be able to communicate with your Sunrise Internet Box.
4.
to display the "Network" parameters of your Sunrise Internet Box.
Your Sunrise Internet Box implements the DHCP (Dynamic Host Configuration Protocol) server,
relay and client functions in accordance with RFC 2131 and RFC 3132, whereas the computer
connected directly to the Sunrise Internet Box or via a local network by its LAN interface implements
only the DHCP client function.
On receipt of a DHCP query from your computer (see ), whether or not it is connected to your
Sunrise Internet Box, the latter responds by indicating:
•
an address from the range defined in the configuration,
•
the sub-network mask,
•
the default gateway (address of your Sunrise Internet Box),
•
the address of the gateway as DNS server. The "DNS Relay" function is activated automatically.
The configured range of IP addresses must be the same in the sub-network
as in the LAN interface.
It is imperative that your computer is configured as a DHCP client or that it
has a fixed IP address in the configuration range defined by the DHCP
server.
Configuration as a DHCP client is the more commonly used solution.
Note
Important
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3.6.1.1 Status of the DHCP server
To obtain the status of the DHCP server:
1.
Open your browser.
2.
Enter the Sunrise Internet Box’s IP address (by default http://192.168.1.1 or http://sunrise.box).
3.
In the login screen that appears, enter your password.
By default, the initial password is indicated on the label of the product.
4.
Click on the LOGIN button to validate.
5.
Select Expert Mode
6.
Click on My Sunrise Internet Box, then select DHCP tab.
The following screen opens:
Elements in the Section LAN / DHCP
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Field
Action
Default value
Host name
Name assigned to your Sunrise Internet Box.
Network Range
Select from the relevant drop-down list:
• 176.16.0.0/12
• 192.168.0.0/16
• 10.0.0.0/8
•
Custom
IP Address
Enter the address of your local network.
192.168.1.1
Subnet Mask
Enter your network's subnet mask.
255.255.255.0
Elements in the Section DHCP
Field
Action
Default value
Enable
Press the ON/OFF button to activate or deactivate
your Sunrise Internet Box's DHCP server.
Note: When ON, you must configure your computer as
a DHCP client and DNS client (or enter the
primary and secondary DNS server addresses).
Note: When OFF, you must configure your computer
with the parameters appropriate to your local
network (IP address, subnet mask and default
gateway) and you must enter the primary and
secondary DNS server addresses.
ON
IPv4 Pool Start
Enter the first address attributed by your Sunrise
Internet Box's DHCP server.
192.168.1.20
IPv4 Pool End
Enter the last address attributed by your Sunrise
Internet Box's DHCP server.
192.168.1.254
IPv4 Lease Time
Select an unavailability time (in seconds) from the scroll
down list for each attributed address.
3 days
Add
Reserved
Address
If required, enter the list of static IP Leases.
-
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3.6.2 Status of the Ethernet connections
From the item Ethernet on the home screen, click on the button to access the status of the Ethernet
ports.
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3.6.3 Information and configuration of connected devices
3.6.3.1 Device info
Object: This menu provides some information about the device and allows you to customize several
settings (such as the name) to identify it more easily. It appears when double-clicking on the
chosen device.
Field
Action
Friendly Name
You can rename your devices in order to identify them more easily on
your network. This field displays the MAC address when the friendly
name is not defined.
Icon
Select an icon from the list to define a category.
Location
Enter information about the location of the device. (optional)
Host name
Name of the connected device.
Enter a host name for the connected device.
IP address
IP address of the device.
If necessary, you can transform the current IP address into a static IP
address by clicking on the Reserve IP button.
The DHCP server will always supply the same IP address to the device.
MAC address
MAC address of the device.
Manufacturer
Manufacturer of the connected device.
Click on the Apply button to save the new settings.
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3.6.3.2 Firewall
Objective: The Sunrise Internet Box has a built-in firewall that helps protect your devices on the local
network against hacking and other security threats.
To configure the firewall, proceed as follows:
On this page, you can add customized filtering rules. For novice users, it is
recommended that you use one of the predefined security levels predefined. A bad
firewall configuration may prevent you from accessing the Internet service.
Field
Meaning
Service
Select a Service: Service available over the Internet (e.g. FTP, HTTP,
SMTP, etc.).
You can select Other to define a customized service. In this case, you
must fill in all fields manually.
Custom Name
Name you want to allocate to the service when you choose Other in the
field Service.
Protocol
Select the transport protocol (TCP, UDP, etc.).
Local IP
IP address of the device on your local network.
Remote IP
IP address of the remote device on the public network.
Local Port
Communication port of the device on your local network.
Remote Port
Communication port of the remote device on the public network.
Note
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Field
Meaning
Action
Select the action for the current service from the scroll down list:
• Reject From local: Blocks all outgoing services.
• Reject From Remote: Blocks all incoming services.
• Reject In Both Ways: Blocks all incoming and outgoing services.
• Accept From local: Authorizes all outgoing services.
• Accept From Remote: Authorizes all incoming services.
• Accept In Both Ways: Authorizes all incoming and outgoing
From the list, you can perform the following actions:
• Activate or deactivate the rule using the ON/OFF button,
• Modify the rule by clicking on the button.
• Delete the rule by clicking on the button.
Note
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3.6.3.3 Parental Control
Objective: This menu is used to define access time to the Internet for this particular device.
This service also can be configured in the menu Access Control > Parental Control.
To define a time restriction, proceed as follows:
•
Configure the time restriction for each day of the week.
Allow all: Internet access is always authorized.
Deny all: Internet access is not allowed.
•
Click on the Apply button to save the configuration.
Note
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3.6.3.4 Port Forwarding
Objective: This menu is used to route directly to the External Ports the incoming data from a Service server
(such as, for example, FTP Server, SNMP, TFTP etc.) on the remote network (WAN) to this
computer on the local network (LAN) via the Internal Ports.
For more information about the configuration of this function, refer to the menu Port Forwarding
(see Sub-section 3.4.2).
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3.6.3.5 DMZ (DeMilitarized Zone)
Objective: This menu lets you activate the DMZ for this device. When activated, this DMZ lets you
access the LAN device directly via the Internet without going through the "Firewall."
This service also can be configured in the Access Control > DMZ menu.
Click on the Add button to activate the service.
Important
Caution: This process represents an intrusion risk. It is therefore vital that you
take precautions so that no connections can be initiated to the private network.
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3.7 Wi-Fi service
Objective: This menu lets you activate a network and also allows you to configure all the basic
parameters of your wireless network.
•
To access the Wi-Fi parameters, click on the button from the item Wi-Fi xGHz.
This Section contains the following menus:
•
Basic (see Sub-section 3.7.1)
•
Security (see Sub-section 3.7.2)
•
WPS (see Sub-section 3.7.3)
•
QR code (see Sub-section 3.7.4)
•
Statistics (see Sub-section 3.7.5)
•
Mac Filter (see Sub-section 3.7.6)
•
Wireless Environment (see Sub-section 3.7.7)
•
Wi-Fi Scheduling (see Sub-section 3.7.8)
There are several advanced Wi-Fi features embedded in your Sunrise Internet
Box that further improve the performance between your Wi-Fi Client and the Internet
Box:
DFS (Dynamic Frequency Selection)*: In order to allow access to more channels for
transmission of Wi-Fi signals (i.e. channels 52 to 64 and 100 to 140), your Internet Box
regularly scans frequencies that are also used for other applications, such as weather
radar. These channels are usually less crowded and will allow Wi-Fi clients who support the
same technology to benefit from higher throughput and better coverage.
Beamforming*: In order to reduce Wi-Fi signal interferences (which appear, for example, if
multiple Wi-Fi access points are sending radio signals in near-by locations), your Internet
Box will automatically “steer” the signal towards your Wi-Fi client as it detects where your
Wi-Fi client is located and amplifies the signal of its built-in antennas accordingly.
MU-MIMO (Multi-User- Multiple Input Multiple Output)*: Enables Wi-Fi clients that support
this feature to be served with the maximum amount of available antennas (and bandwidth).
* Feature is only available on 5GHz (802.11ac) band and cannot be changed.
Note
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3.7.1 Basic
Objective: This menu is used to configure the basic parameters of your wireless network (WLAN)
802.11.
•
In the Wi-Fi xGHz menu, select Basic. The following screen opens:
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Field
Action
Status
Status can be up or down
Enable
xGHz
Wireless
Click on the ON/OFF button to activate or deactivate the wireless
network. From the welcome screen, the status of the Wi-Fi networks is
indicated with the 2 following icons:
: Wi-Fi on.
: Wi-Fi off.
Note: The steady "Wi-Fi" LED on the front of the Sunrise Internet Box
shows that the wireless network (Wi-Fi) is activated.
SSID
Name of the wireless network.
You can modify the SSID of your Sunrise Internet Box.
Visible
When this box is checked, the wireless network is visible by all devices.
Channel selection
This is the radio channel used by the Sunrise Internet Box and its Wi-Fi
clients to communicate with each other. This channel must be the same
for the Sunrise Internet Box and all of its Wi-Fi clients.
Select the channel you want from the scroll down list.
Note: It is recommended to leave this parameter set at Auto.
QR code
If you use the QR code application for tablets or smartphones, you can
scan the QR code to facilitate the connection between your device and
the wireless network.
The QR code contains the SSID and the password of the wireless
network.
Objective: The QR code is used to let users connect to your wireless network easily as no password
typing is required. Users will need to have a barcode reader on their devices.
The QR code can be flashed from the web interface or on the label located below the gateway. Example
below is for illustration purposes only:
To use them, you simply open a QR code reader application on your device (smartphone, tablet, etc.)
and scan the QR code with your camera. The device then decodes the information.
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3.7.2 Security
Objective: The purpose of this menu is to secure your wireless network (Wi-Fi). All types of ingenious
solutions have been deployed to combat attacks from hackers. Encryption modes have been
implemented to secure your wireless network.
Field
Action
Security
Select the security mode you want from the scroll down list.
• OPEN
a
• WPA Personal
• WPA2 Personal
• WPA2/WPA Personal
Password
Enter the password.
Please use the indications given on the screen to create your password.
Note: You may display your password by checking the Show
Password box.
a. This security mode enables all users of the Wi-Fi network to authenticate themselves with the gate-
way. No restrictions concerning security are requested.
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3.7.3 WPS
Objective: This menu lets you access the WPS parameters for easy pairing with your wireless clients.
•
In the Wi-Fi xGHz menu, select WPS. The following screen opens:
Field
Action
Enable WPS
Click on the ON/OFF button to activate or deactivate the WPS function.
Note: When OFF, the WPS function enhanced by the Wi-Fi button on
the Sunrise Internet Box is also disabled.
Push button
To connect a device by using the WPS Push Button.
Press on Wi-Fi-Protected setup button on the Interface (or hold down
(more than 5s) the Wi-Fi button on the top of the Sunrise internet Box),
then on the WPS button of your device.
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3.7.4 Statistics
Objective: This menu is used to display all the Wi-Fi statistics of the wireless network.
•
In the Wi-Fi xGHz menu, select Stats. The following screen opens:
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3.7.5 Mac Filter
Objective: This menu is used to enable or deny access of devices to the wireless network of the
Sunrise Internet Box based on their MAC addresses.
•
In the Wi-Fi xGHz menu, select Mac Filter. The following screen opens:
Select the MAC filtering mode:
a) If you choose “Allow all”: No filtering will be applied. All the devices can connect.
b) If you choose “Allow”: It will allow access only for devices whose MAC address has been entered in the
table of this Section.
c) If you choose “Deny”: It will deny access for devices whose MAC address is in the table of this Section.
Changing this feature to “Allow” or “Deny” will have an immediate impact on
all your devices connected via Wi-Fi in this frequency. Please double check
the devices in the MAC table before making any selection.
Important
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3.7.6 Wireless Environment
Objective: This menu allows you to scan the wireless environment and displays all wireless networks found
by channel. For each wireless network, the following information is available: SSID name, signal
strength and channel in use.
•
In the Wi-Fi xGHz menu, select Wireless Environment.
•
To launch the scan, press on the Start Scan button.
The result of the search appears.
Depending on the configuration in progress, the button Go to Wi-Fi 5 GHz or Go
to Wi-Fi 2.4 GHz appears on the page. This button allows you to quickly switch
between Wi-Fi 5 GHz mode and Wi-Fi 2.4 GHz mode.
Note
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3.7.7 Wi-Fi Scheduling
Objective: This menu is used to manage Wi Fi scheduling in order to schedule the powering off and
on of the Wi Fi radio of Wi Fi 2.4 or 5 GHz.
•
In the Wi Fi menu, select Wi-Fi Scheduling. The following screen opens:
To set a schedule for your Wi-Fi, proceed as follows:
•
Enable the Wi-Fi scheduling feature by pressing the button for “ON”.
•
Configure the time restriction for each day of the week.
•
Click on the Apply button to save the configuration.
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3.8 Voice service
3.8.1 “Voice settings
3.8.1.1 Telephone Matrix
Objective: Your Sunrise Internet Box can support up to 5 voice phone lines (5 SIP accounts) provided
by Sunrise. Each phone set connected to your Sunrise Internet Box (either DECT handset or
phone set connected to TEL1 or TEL2 connector) can be associated with one or more phone
lines. This menu allows you to select which phone set is associated with each phone line for
incoming and outgoing calls.
•
Click on the Expert Mode in the Top Menu to activate the Expert Mode for calling.
•
Click on the button to access the Voice Ports settings, then select Telephones
Matrix. The following screen opens:
You can associate each phone set with each phone line and click Apply to validate your settings.
•
FXS1 corresponds to the phone set connected to the TEL1 connector on the Sunrise Internet Box.
•
FXS2 corresponds to the phone set connected to the TEL2 connector.
•
Handset1 to 5 corresponds to the respective DECT handset paired to the Sunrise Internet Box.
•
Incoming calls are calls received by the Sunrise Internet Box.
•
Outgoing calls are calls sent out by the Sunrise Internet Box.
In the above example, line 1 will be used for incoming and outgoing calls with DECT Handset1.
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3.8.1.2 Call Settings
Call Forwarding
Objective: This menu is used to forward incoming calls to other phone lines.
•
Click on the Expert Mode in the Top Menu to activate the Expert Mode for calling.
•
Click on the button to access the Voice ports, then select Call Settings and click on Call
Forwarding.
The following screen opens:
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•
In the Call Forwarding menu, select Add to set a Call Forwarding rule.
Field
Action/Meaning
Line
Select the phone line to forward
Forwarding
Enter the phone number to which incoming calls should be
forwarded to select that line.
Or enter the keyword "voicemail" to forward to your voicemail
box.
Type
Select the type of Call Forwarding
•
Immediately: All incoming calls to the selected line are
forwarded immediately.
•
Busy: Incoming calls are forwarded when the selected line is
busy.
•
Not responding: Incoming calls are forwarded when there
is no answer on the selected line after the chosen number of
seconds.
Seconds
This field is enabled only when the type Not answering is
selected.
Enter the number of seconds after which incoming calls should
be forwarded with no answer.
Enable
Click ON/OFF to enable / disable the rule.
Action
Add: to add a rule
: to remove a rule
: to edit a rule
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Call Blocking
Objective: This menu is used to block incoming calls to your Sunrise Internet Box.
•
Click on the Expert Mode in the Top Menu to activate the Expert Mode for calling.
•
Click on the button to access the Voice ports, then select Call Settings and click on Call
Blocking.
The following screen opens:
Field
Action/Meaning
Default
value
Do not disturb
Click on the ON/OFF button to activate the Do
not disturb function.
When ON, all incoming calls are blocked.
Phone sets will not ring.
OFF
Block all hidden
incoming calls
Click on the ON/OFF button to activate the
Block all hidden ingoing calls function.
When ON, all incoming calls with hidden caller
identity are blocked.
OFF
•
In the Call Blocking menu, select Add to block specific numbers.
Field
Action/Meaning
Block all
Select call direction (incoming/outgoing) to block.
Number
Select rule to apply
Whose number is: will block the number entered.
Whose number begins with: will block all numbers that begin
with the number entered.
Enter number
Enter the number to block.
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The amount of numbers that can be blocked depends on the length of these
numbers. As an example, it is possible to block up to 20 numbers with 10 digits
each.
Note
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3.8.2 Line settings
Objective: This menu displays information about your phone line and shows the Call History.
•
In the Voice Port map, click on the phone line to check.
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Field
Meaning/Action
Line
Line number (1 to 5).
Number
Phone number associated with this line.
Status
Line status.
Status Reason
Registration status
Call State
State of line showing current use
Tests
This button allows you to carry out a test of the line. When you click on
the button, the phone connected to this line rings.
Call History
The call history list shows all the events that occurred on the current
line (incoming calls, missed calls, outgoing calls).
Refresh
Click on the button to update the list.
Clear history
Click on the button to delete all events in the list.
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3.8.3 DECT settings
Objective: The Sunrise Internet Box has an integrated DECT base that allows pairing of up to 5
handsets.
3.8.3.1 Basic
Objective: This menu lets you display the basic function of your DECT base.
•
Click on the button to access the DECT settings, then select Basic.
The following screen opens:
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Field
Action
Enable DECT
Click on the ON/OFF button to activate or deactivate the DECT function
on your Sunrise Internet Box.
In the welcome screen, the status of the DECT is indicated with the 2
following icons:
: DECT on.
: DECT off.
Note: The steady "DECT" LED on the front of the Sunrise Internet Box
shows that the wireless network (Wi-Fi) is activated.
Status
Status of the DECT connection.
Below, the number of connected handsets is displayed.
Pairing
The Start Pairing button allows you to put the DECT base into pairing
mode.
Note: The pairing mode can also be started by a long press (more than
2s) on the DECT button located on the top of the Sunrise
Internet Box.
Paging
The Paging button allows you to perform a search when you have lost a
handset.
Note: The paging mode can also be started by a short press (less than
2s) on the DECT button located on the top of the Sunrise
Internet Box.
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3.8.3.2 Advanced
Objective: This menu lets you display basic information about your DECT base and configure
advanced settings.
•
Click on the Expert Mode in the Top Menu to display DECT advanced settings.
•
Click on the button to access the DECT settings, then select Advanced.
The following screen opens:
Field
Meaning/Action
Clock Mastered
Turning Clock Mastered ON will allow the DECT handset to control clock
settings. Leaving it OFF will allow the Sunrise Internet Box control the
handset clock.
Description
Name of the embedded DECT Base Station.
Firmware Version:
Firmware version of the DECT Base Station.
Firmware
upgrade status
Firmware upgrade status for the DECT Base Station.
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