Sunplus Technology HS 611S, HS 811S, HS 411S User Manual

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─ 4/8/16CH DVR ─

User Manual HS 411S／811S／611S

This document contains preliminary information and subject to change without notice.

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the user to the presence of
unprotected “Dangerous voltage"
within the product's enclosure
that may be strong enough to
cause a risk of electric shock.

This symbol is intended to alert
the user to the presence of
important operating and
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instructions in the literature
accompanying the appliance.

WARNING

TO REDUCE THE RISK OF FIRE OR
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APPLIANCE TO RAIN OR MOISTURE.

NOTE: This equipment has been tested and
found to comply with the limits for a class digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial
environment. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications. Operation
of this equipment in a residential area is likely to
cause harmful interference in which case the
user will be required to correct the interference
at his own expense.

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and other European countries with separate collection systems)

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Table of Contents

CHAPTER 1 PACKING DETAIL AND INSTALLATION _____________________ 5

1-1 PACKING________________________________________________ 5
1-2 Hard Disk Installation ________________________________________ 6
2-1 FRONT PANEL CONTROLS ___________________________________ 7
2-2 16CH REAR PANEL CONNECTORS ____________________________ 8
2-3 8CH REAR PANEL CONNECTORS _____________________________ 9
2-4 4CH REAR PANEL CONNECTORS ____________________________ 10

CHAPTER 3 LIVE, PLAYBACK AND PTZ OPERATIONS _________________ 11

3-1 LIVE MODE ________________________________________________ 11

3-1.1 REMOTE CONTROLLER ________________________________ 12
3-2 PLAYBACK Mode___________________________________________ 14
3-3 PTZ Mode _________________________________________________ 16

CHAPTER 4 MAIN MENU SETUP ____________________________________ 18

4-1 RECORD SETUP ___________________________________________ 20

4-1.1 Quality & Frame Rate Setup ____________________________ 21
4-2 EVENT SETUP _____________________________________________ 22

4-2.1 MOTION SETUP _______________________________________ 23

4-2.1.1 MOTION AREA SETUP_____________________________ 24

4-2.2 SENSOR SETUP _______________________________________ 25
4-3 SCHEDULE SETUP _________________________________________ 26

4-3.1 Schedule Record Setup ________________________________ 26

4-3.2 Holiday Setup _________________________________________ 27
4-4 CAMERA SETUP ___________________________________________ 28
4-5 ACCOUNT SETUP __________________________________________ 29

4-5.1 Permission Setup______________________________________ 30

4-5.2 User Picture Setup ____________________________________ 30
4-6 NETWORKING SETUP_______________________________________ 31

4-6.1 NETWORKING SETUP __________________________________ 32

4-6.1.1 DHCP ___________________________________________ 32
4-6.1.2 LAN _____________________________________________ 32

4-6.1.3 ADSL___________________________________________ 33
4-6.2 HTTP Setup __________________________________________ 34
4-6.3 DDNS Setup _________________________________________ 35
4-6.4 Mail Setup ___________________________________________ 36

4-7 PTZ & RS485 SETUP _______________________________________ 37
4-8 SYSTEM SETUP ____________________________________________ 38

4-8.1 DISPLAY SETUP_______________________________________ 39
4-8.2 DATE/TIME SETUP _____________________________________ 40

4-8.2.1 CHANGE DATE & TIME____________________________ 40

4-8.2.2 TIME ZONE AND DAYLIGHT SAVING TIME SETUP ____ 41

4-8.2.3 INTERNET TIME SETUP ___________________________ 41
4-8.3 BUZZER & RELAY SETUP ______________________________ 42
4-8.4 SPOT SETUP__________________________________________ 43

4-9 UTILITY SETUP ____________________________________________ 44
4-10 DIAGNOSTIC ______________________________________________ 45

CHAPTER 5 BACKUP & SEARCH____________________________________ 46

5-1 BACKUP SETUP____________________________________________ 46
5-2 SEARCH SETUP____________________________________________ 47

5-2.1 EVENT SEARCH _______________________________________ 47

5-2.1.1 CRITERIA SETUP FOR EVENT SEARCH _____________ 48
5-2.2 TIME SEARCH_________________________________________ 49

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5-3 AP Software Installation and Setup ___________________________ 50
5-4 AP Software Operation______________________________________ 51

CHAPTER 6 SPECIFICAITONS_______________________________________ 54
CHAPTER 7 MOBILE APPLICATION INSTALLATION AND USAGE__________ 56

7-1 Mobile Application Installation and Operation for Symbian System. 5
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7-1.1 Mobile Application Installation___________________________ 56
7-1.2 Mobile Application Operation____________________________ 56

7-1.2.1 Add New Login DVR ______________________________ 57

7-1.2.2 Logging Onto the DVR ____________________________ 57

7-1.2.3 Modify the Login Information of DVR _______________ 58

7-1.2.4 Delete the Login Information of DVR________________ 58
7-1.3 Live Monitoring Operation ______________________________ 58

7-1.3.1 Scroll the Image __________________________________ 59

7-1.3.2 Image Quality Setup ______________________________ 59

7-1.3.3 Channel Display __________________________________ 59

7-1.3.4 Size of Image ____________________________________ 60

7-1.3.5 Rotate the image _________________________________ 60

7-1.3.6 Alarm ___________________________________________ 60

7-2 Mobile Application Installation and Operation for Windows Mobile S
ystem ________________________________________________________

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7-2.1 Mobile Application Installation___________________________ 61
7-2.2 Mobile Application Operation____________________________ 62
7-2.3 Operation under the LIVE monitoring.____________________ 62

7-2.3.1 Operation uner the LIVE monitoring for Jrviewer _____ 63
7-2.3.2 Operation under the LIVE monitoring for H264 Pocket 64

CHAPTER 8 CMS INSTALLATION AND USAGE GUIDE___________________ 64

8-1 CMS Installation____________________________________________ 64
8-2 CMS LOGIN AND ENVIRONMENT_____________________________ 66
8-3 DVRs, Groups & Events_____________________________________ 67

8-3.1 View DVR / Group List_________________________________ 68
8-3.2 View Event Logs ______________________________________ 68

8-4 Local PC Information and Control ____________________________ 69
8-5 Main Display_______________________________________________ 69

8-5.1 Audio Control _________________________________________ 70
8-5.2 eMAP Display _________________________________________ 70
8-5.3 PTZ Control___________________________________________ 71

8-6 Operation Bar______________________________________________ 72

8-6.1 User administration ____________________________________ 73
8-6.2 DVR Administration ____________________________________ 73
8-6.3 Group Administration __________________________________ 74
8-6.4 eMap Administration ___________________________________ 75
8-6.5 Remote Play __________________________________________ 75
8-6.6 HDD Playback_________________________________________ 76
8-6.7 File Playback__________________________________________ 77
8-6.8 Event Playback________________________________________ 78
8-6.9 Snapshot Data ________________________________________ 79
8-6.10 Recording Data_______________________________________ 79

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CHAPTER 1 PACKING DETAIL AND INSTALLATION

1-1 PACKING

1. DVR

2. IR Remote Control 3. Batteries×2 4. CD

5. Power Adaptor

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1-2 Hard Disk Installation

Step 1) Fix the HDD rack mount with the screws as indicated.
(We demonstrate how to place a HDD but you can place 2 in.)

Step 2) Connect the power and the SATA cables as indicated.

Step 3) Place the HDD on the HDD plate and screw it as indicated.

Note: After installation, please initialize Hard Disk before starting to record. For more detailed information,
please check out User Manual 4-9 System Tools for reference.

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CHAPTER 2 PANEL LOCATION

2-1 FRONT PANEL CONTROLS

Control Keys

Description

① USB 2.0 Port

Port for USB external devices.

② LED Display

POWER：Power is on.
HDD：Hard disk is in use.
NET：Remote user logged in.
REC：Recording.
PLAY：Playing back.

③ BACKUP

In LIVE mode, press to display the BACKUP menu.

④ PIP

In LIVE mode, display with picture in picture format.

⑤ ZOOM

In LIVE or PLAYBACK mode, enlarge the display of a channel.

⑥ AUTO SEQ.

In LIVE mode, cycle through all channels in full screen.

⑦W / WW

In SETUP mode, press to reduce value. In PLAYBACK mode, press to play
rewind.

⑧S / SLOW

In SETUP mode, press to move cursor up. In PLAYBACK mode, press to
slow down.

⑨X / XX

In SETUP mode, press to increase value. In PLAYBACK mode press to play
forwards.

⑩ ESC

In SETUP mode, press to return to previous page.

⑪ MENU

In LIVE mode, press to display menu.

⑫ ENTER/MODE

In SETUP mode, press to enter values. In PLAYBACK mode, switch between
full, quad, 9-channel, 16-channel display in order.

⑬T DOWN

In SETUP mode, press to move cursor down.

⑭

Display the search menu.

⑮▶ PLAY

Play back in normal speed.

⑯ ▌▌ PAUSE

In PLAYBACK mode, press to pause playback.

⑰■ STOP

In PLAYBACK mode, press to stop playing back.

⑱● REC

Start or stop recording.

⑲ IR Sensor

Input sensor for the remote control.

⑳ DVD Writer

Optional DVD-RW backup device.

⑳⑲ ⑱ ⑰ ⑯ ⑮ ⑭ ⑬ ⑫⑪

① ② ③ ④ ⑤ ⑥ ⑦⑧⑨⑩

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2-2 16CH REAR PANEL CONNECTORS

① MAIN monitor BNC port for the main monitor
② VIDEO INPUT BNC input ports for cameras, 16 in total
③ AUDIO IN RCA input port for audio signal. There are 4 ports available
④ VGA VGA port
⑤ e-SATA External SATA hard disks port

⑥ FUNCTION

1：RS-485 B
2：RELAY 1 COM
3：GND
4：ALARM IN CH2
5：ALARM IN CH4
6：ALARM IN CH6
7：ALARM IN CH8
8：ALARM IN CH10
9：ALARM IN CH12
10：ALARM IN CH14
11：ALARM IN CH16
12：RELAY 2 COM
13：RELAY 2 NC

14：RS-485 A
15：RELAY 1 NO
16：RELAY 1 NC
17：ALARM IN CH1
18：ALARM IN CH3
19：ALARM IN CH5
20：ALARM IN CH7
21：ALARM IN CH9
22：ALARM IN CH11
23：ALARM IN CH13
24：ALARM IN CH15
25：RELAY 2 NO

⑦ EXTERNAL I/O EXTERNAL I/O port for DB 26 flat cables
⑧ DC 12V Socket for a DC 12V input
⑨ POWER Power switch
⑩ AUDIO OUT RCA output for audio signal
⑪ LAN Network port
⑫ MOUSE Mouse port
⑬ NTSC／PAL SWITCH Switch between NTSC and PAL format
⑭ SPOT monitor BNC port to display full screen image of all installed cameras in sequence

① ②③

④

⑤⑥

⑭⑬ ⑫ ⑪ ⑩ ⑨  ⑧ ⑦

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① ② ③ ④  ⑤  ⑥ ⑦

⑪⑩ ⑨ ⑧

2-3 8CH REAR PANEL CONNECTORS

① SPOT monitor BNC port to display full screen image of all installed cameras in sequence

② VIDEO INPUT BNC input ports for cameras, 8 in total

③ AUDIO IN RCA input port for audio signal

④ VGA VGA port

⑤ AUDIO OUT RCA output for audio signal

⑥ e-SATA External SATA hard disks port

⑦ FUNCTION

1：RS-485 B

2：RELAY 1 COM

3：GND

4：ALARM IN CH2

5：ALARM IN CH4

6：ALARM IN CH6

7：ALARM IN CH8

14：RS-485 A

15：RELAY 1 NO

16：RELAY 1 NC

17：ALARM IN CH1

18：ALARM IN CH3

19：ALARM IN CH5

20：ALARM IN CH7

⑧ EXTERNAL I/O EXTERNAL I/O port for DB 26 flat cables

⑨ LAN / MOUSE Network and Mouse port

⑩ MAIN monitor BNC port for the main monitor

⑪ DC 12V Socket for a DC 12V input

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2-4 4CH REAR PANEL CONNECTORS

① SPOT monitor BNC port to display full screen image of all installed cameras in sequence

② VIDEO INPUT BNC input ports for cameras, 4 in total

③ AUDIO IN RCA input port for audio signal

④ VGA VGA port

⑤ AUDIO OUT RCA output for audio signal

⑥ e-SATA External SATA hard disks port

⑦ FUNCTION

1：RS-485 B

2：RELAY 1 COM

3：GND

4：ALARM IN CH2

5：ALARM IN CH4

14：RS-485 A

15：RELAY 1 NO

16：RELAY 1 NC

17：ALARM IN CH1

18：ALARM IN CH3

⑧ EXTERNAL I/O EXTERNAL I/O port for DB 26 flat cables

⑨ LAN / MOUSE Network and Mouse port

⑩ MAIN monitor BNC port for the main monitor

⑪ DC 12V Socket for a DC 12V input

①②③④⑤⑥⑦

⑪⑩

⑨

⑧

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CHAPTER 3 LIVE, PLAYBACK AND PTZ OPERATIONS

The IR remote control and mouse operate differently under each mode; this chapter describes the
functions of them under three different modes: LIVE, PLAYBACK and PTZ.

3-1 LIVE MODE

You can monitor all the channels, listen to audio signal and have some related operations under LIVE
mode. This paragraph describes the IR remote control, mouse operation and on screen graphical icons
under LIVE mode.

Note：4CH will show quad display; 8 CH will show quad and 9-channel displ ay.

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3-1.1 REMOTE CONTROLLER

Table 3-1.1 Remote control functions under LIVE mode

Note：MULTI ID REMOTE CONTROLLER is optional for you to purchase.

Button Name Description

1. REC Start/Stop recording.

2.

Audio Mute

3.

Fast Forward; Pause; Stop; Fast
rewind

4. BK-UP

Display backup menu

5. STATUS Display status

6. SLOW

Press this button to slow-down
playback speed

7. MODE

8. 1,2…8,9,+10

Select the channel to monitor in full
screen from 1 to 16

9. Switch to Quad/9/13/16 display

10. LOCK

Enable/Disable the keypad function on
the front panel, the remote control and
the mouse

11. PLAY

Start playing back the most recently
recorded segment

12. T-SRH Display search menu.

13.

Directions and ENTER buttons

14. MENU Display setup menu

15. ESC Return to the previous mode

16. Z+/Z- - PTZ zoom-in/out

17. IRIS+/- PTZ iris-open/close

18. F+/- PTZ focus-in/out

19. OSD Turn on/off the screen display

20. PRESENT

21. TOUR Activate PTZ pre-set tour

22. PTZ Start/Stop PTZ control

23. AUTO

IN AUTO mode, all available channels
will be cycled through in full screen

24. FREEZE Turn on/off screen freeze function

25. PIP

Turn on picture-in-picture format. Click
on the channel name can switch to
other channels

26. Zoom

Enable/Disable double screen size

display

1

2

3

4/5
6/7

8
9

10

11
12

13

14
15

16
17
18

19/20
21/22

23/24
25/26

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Table 3-1.2 Graphical icons that will display after right-clicking your mouse under LIVE mode.

Icon Description

Resting the cursor on this icon will bring up the following four menu icons

Main menu

Search Setup

Backup

PTZ control

Record on/off

Playback

Resting the cursor on this icon will bring up the following five display icons.

Pause

PIP, picture in picture

ZOOM, double the screen size

AUTO-Seq

LOCK, activate the key lock

Full screen display

Quad display

9-channel display

Note：4CH will show quad display; 8 CH will show quad display and 9-chan nel display.

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Table 3-1.3 Description of on screen graphical icons in LIVE mode

Icon Description

1～4

Live Audio is on

Live Audio is off

Connected to the LAN cable.

Icon Description

／

Image quality (High/Low)

／

Full screen

Record

Snap shot

Record and snap shot file saving path setup

3-2 PLAYBACK Mode

Switch to PLAYBACK mode by pressing “PLAY” under the LIVE mode, the graphical icon will show

up on the upper center of the screen and the operation panel ( see below picture) will show up at right
lower corner of the screen. You can drag the panel by mouse to place it on any location of your screen.

Table 3-2.1 Remote control functions under the PLAYBACK mode

Button Description

ENTER / MODE

Switch to full screen, quad, 9-channel or 16-channel display

MENU /

Turn on/off PAUSE

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PLAY

Play back at normal speed

/ SLOW

Play back at slower speed. The speed will be slowed to 1/2, 1/4, 1/8, 1/16 by
each pressing of the button till the slowest limitation of 1/16 of the normal speed.
Current playback speed is shown in the upper center of the screen

/

Fast rewind. Each press increases the speed to the next level. There are six
speeds: 2x, 4X, 8X, 16x, 32X and 64X

/

Fast forward. Each press increases the speed to the next level. There are six
speeds: 2x, 4X, 8X, 16x, 32X and 64X

/

Stop playback

Table 3-2.2 The mouse operation under the PLAYBACK mode.

Icon Description

「 / 」 Fast rewind

「 / 」Fast forward

／

Play/pause

「▲ / SLOW」，slow playback

「▼ / ■」stop playback

Playback channel by channel with snap shot display

Full screen display

Quad display

9-channel display

Note：4CH will show quad display; 8 CH will show quad display and 9-chan nel display.

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3-3 PTZ Mode

Switch to the PTZ mode by pressing “PTZ” button under the LIVE mode. The PTZ icon will appear
on upper left side of screen and the control panel will appear on the down right side of screen.

Table 3-3.1 Remote Control functions under the PTZ mode

Button

Description

/ SLOW

Move PTZ up.

/

Move PTZ down.

/

Move PTZ to the left.

/

Move PTZ to the right.

ZOOM +

PTZ zoom-in.

ZOOM -

PTZ zoom-out.

FOCUS +

PTZ focus-in.

FOCUS -

PTZ focus-out.

IRIS +

PTZ iris-open.

IRIS -

PTZ iris-close.

TOUR

Activate PTZ pre-set tour. ＊

PRESET+
Number

Setup the Preset location
Press “PRESET” key first then two-digit number; DVR will set the current PTZ location

at entered preset number.

PLAY+
Number

Go to Preset location
Press “PLAY” key first then two-digit number, PTZ will go to the correspondent preset

number location.

PIP

Set current PTZ location as the start of line-scan. ＊

FREEZE

Activate auto line-scan. ＊

ZOOM

Set current PTZ location as the end of line-scan.＊

＊PTZ communication protocols from different brands aren’t compatible 100% sometimes. Therefore,
some of these functions may be unavailable.

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Table 3-3.2 Mouse operation under the PTZ mode

Icon Description

Leave PTZ Mode，back to the LIVE mode

Pre-set number N. (1~64)

Go to pre-set number N.

Set current PTZ location at pre-set number N.

「TOUR」，press to activate pre-set tour＊

「PIP」，Set current PTZ location as the start of line-scan. ＊

「FREEZE」， Activate line-scan. ＊

「ZOOM」，Set current PTZ location as the end of line-scan. ＊

To move PTZ in 360°

PTZ zoom in; PTZ zoom out

PTZ focus in; PTZ focus out.

PTZ IRIS open, PTZ IRIS close.

Below functions need support from specific PTZ manufacturer. Please check user manual of y
our PTZ for more detail.

AUX 1,「AUTO」Key ＋ Number key「1」

AUX 2,「AUTO」Key ＋ Number key「2」

AUX 3,「AUTO」Key ＋ Number key「3」

AUX 4,「AUTO」Key ＋ Number key「4」

AUX 5,「AUTO」Key ＋ Number key「5」

AUX 6,「AUTO」Key ＋ Number key「6」

AUX 7,「AUTO」Key ＋ Number key「7」

AUX 8,「AUTO」Key ＋ Number key「8」

「Backup」, Customized function。

＊PTZ communication protocols from different brands aren’t compatible 100%

sometimes. Therefore, some of these functions may be unavailable.

18

CHAPTER 4 MAIN MENU SETUP

To enter the main menu and set up DVR, log-in account and user password are required.
The default password of the administrator is “123456”. Please check the “Account Setup” for related setup
of other log-in users.

Table 4-0.1 Some definition of virtual keyboard

Item Description

Switch between numbers and letters

Press to cancel the setup, and re-choose the login account

Delete the last character

Enter to identify the password. It will enter the setup menu, If the password
is verified

Space key

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Table 4-0.2 The operation of remote control under the setting menu

Item Description

Switch to different options under one item

Switch to different items

MENU Save setup and back to LIVE mode

ESC Back to Upper level of menu without saving

ENTER Enter the menu, or display virtual keyboard

PS. The initialization of new-installed HD is required before recording, please refer to “4-9 UTILITY
SETUP” for detail.

20

4-1 RECORD SETUP

Item Description

HDD FULL

Select STOP to stop recording or OVERWRITE to reuse the HDD when HDD
is full

「

Stop

」：

Stop Recording

「

Overwrite

」：

Start to overwrite that begin from the oldest data of HDD, and

continue to record.

Quality & Frame Rate
Setup

Setup the quality and frame rate for each channel under normal recording
and event recording type.

OSD position X

Setup OSD X axis

OSD position Y

Set up OSD y axis

Recording OSD position
setup

Set up OSD axis

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4-1.1 Quality & Frame Rate Setup

Note：4CH DVR will display 4 channels and 8CH DVR will display 8 channels.

Item Description

Normal setup/ event
setup

Select recording mode

Resolution

Select recording resolution: 320x240, 720x240, 720x480

Record Type

You can setup quality and FPS separately for record type.

No.

Check/uncheck the box enable/disable selected channel recording

Quality

Select quality: Lowest/ Low/ Normal/ High/ Highest

FPS

Select recording frame rate.

Auto

Assign each channel with its maxima accessible fps

22

4-2 EVENT SETUP

Item Description

Motion Setup

Enter to set up motion detection

Sensor Setup

Enter to set up sensor detection

23

4-2.1 MOTION SETUP

Item Description

Motion Popup

Check the box to Enable/Disable popup screen function for all channels.
When motion is detected in LIVE mode, the detected channel image will
pop up in full screen display.

1~8

You can setup independently for each channel.

Selected Channel Turn

Check the box to Enable/Disable motion detection for each channel.

Object Size

Drag the white bar or press ◀ ▶ to set up Object Size from val
ue 1 to 15 for each channel. The lower value you set the highe
r sensitivity it will be. Value set up as 1, the motion will be detect
ed easiest.

Sensitivity

Drag the white bar or press ◀ ▶ to set up Sensitivity from value 1
to 15 for each channel. The lower value you set the higher sensit
ivity it will be

Motion Area Setup

Enter to setup motion detection area

24

4-2.1.1 MOTION AREA SETUP

The motion detection has been divided into 16x12 grids. The default detection area is full scree
n as it marked in transparent for local DVR and purple for remote access. Areas deselected for
motion detection are marked in red for both local and remote site.

Item Description

Mask Mouse Selection

Switch between “select” and “deselect” for cursor-dragging function

All Area Detection

Select entire screen as detection area.

Mask All Area

Deselect entire detection area.

Continue

Continue setup

Exit & Save

Save setup and leave

Exit & Discard

Cancel setup and leave