Sun Oracle Fire X4440 Service Manual

Sun Fire™ X4440 Server

Service Manual

Part No. 820-3836-14 September 2010, Revision 01

Copyright ©2010 Sun Microsystems, Inc., 4150 Network Circle, SantaClara, California 95054, U.S.A. All rights reserved. Unpublished -rights reserved under the Copyright Laws ofthe United States. THIS PRODUCTCONTAINS CONFIDENTIAL INFORMATION ANDTRADE SECRETS OF SUN MICROSYSTEMS, INC. USE,DISCLOSURE OR

REPRODUCTION ISPROHIBITED WITHOUT THE PRIOR EXPRESSWRITTEN PERMISSION OF SUN MICROSYSTEMS, INC. This distributionmay include materials developed bythird parties. Sun, SunMicrosystems, the Sun logo, Java, Solaris, SunFire 4140,Sun Fire4240 and Sun Fire 4440 are trademarks or registered trademarks of Sun

Microsystems, Inc.or its subsidiaries in the U.S. andother countries. AMD Opteronand Opteron are trademarksof Advanced Micro Devices, Inc.. Intel isa registeredtrademark of Intel Corporation. This productis coveredand controlledby U.S. Export Control laws and maybe subjectto the export or importlaws in other countries. Nuclear, missile,

chemical biologicalweapons or nuclear maritime enduses or end users, whether direct or indirect, are strictly prohibited. Export orreexport tocountries subject toU.S. embargo or to entities identiﬁed onU.S. export exclusion lists, including, but notlimited to, the denied persons and speciallydesignated nationals listsis strictly prohibited.

Use ofany spare or replacement processors is limited to repair or one-for-one replacement of processors in products exported in compliancewith U.S. export laws.Use of processors as product upgrades unless authorized bythe U.S. Government is strictly prohibited.

Copyright ©2010 Sun Microsystems, Inc., 4150 Network Circle, SantaClara, California 95054, Etats-Unis. Tous droits réservés. Non publie- droits réservés selon la législation desEtats-Unis sur le droit d'auteur. CE PRODUITCONTIENT DES INFORMATIONS CONFIDENTIELLES ET DESSECRETS COMMERCIAUX DE SUN MICROSYSTEMS, INC. SON

UTILISATION,SA DIVULGATION ET SA REPRODUCTIONSONT INTERDITES SANS L AUTORISATION EXPRESSE, ECRITE ETPREALABLE DE SUN MICROSYSTEMS,INC.

Cette distributionpeut inclure des éléments développés par des tiers . Sun, SunMicrosystems, le logo Sun, Java, Solaris etSun Fire4140, Sun Fire 4240, and Sun Fire 4440 sont des marques defabrique ou des marques

déposées deSun Microsystems, Inc. ou ses ﬁliales auxEtats-Unis et dans d'autres pays. AMD Opteronet Opteronsont marques déposéesde Advanced Micro Devices, Inc. Intel estune marque déposée de Intel Corporation Ce produitest soumis à la législation américaine surle contrôle des exportations et peut être soumisà la règlementation en vigueurdans d'autrespays

dans ledomaine des exportations et importations.Les utilisations ﬁnales, ou utilisateurs ﬁnaux, pourdes armes nucléaires, des missiles, des armes biologiques etchimiques ou du nucléaire maritime, directement ou indirectement, sont strictement interdites. Lesexportations ou reexportations vers les pays sousembargo américain,ou vers des entités ﬁgurant sur leslistes d'exclusion d'exportation américaines, y compris, maisde manierenon exhaustive, la listede personnes qui font objetd'un ordre dene pas participer, d'une façon directe ouindirecte, auxexportations des produits ou des services quisont régis parla législation américaine sur lecontrôle des exportations et la liste deressortissants spéciﬁquementdésignés, sont rigoureusement interdites.

L'utilisation depièces détachées ou d'unités centralesde remplacementest limitée aux réparations ou à l'échangestandard d'unitéscentrales pour les produits exportés,conformément à la législation américaine en matière d'exportation.Sauf autorisation par les autorités des Etats-Unis,l'utilisation d'unités centralespour procéder à des mises à jourde produitsest rigoureusementinterdite.

Please

Recycle

Contents

Preface xi

1. Sun Fire X4440 Server Overview 1–1

1.1 Product Description 1–1

1.2 Sun Fire X4440 Server Chassis Overview 1–3

1.2.1 Infrastructure Boards 1–4

1.2.2 System Cables 1–5

1.2.3 Dimensions 1–8

1.3 Sun Fire X4440 Front Panel Features 1–9

1.4 Sun Fire X4440 Rear Panel Features 1–10

1.5 Illustrated Parts Breakdown 1–11

2. Preparing to Service the System 2–1

2.1 Safety Information 2–1

2.2 SSD Minimum Required Firmware 2–2

2.3 Required Tools 2–2

2.4 Obtaining the Chassis Serial Number 2–3

▼ To View Chassis Serial Number 2-3

2.5 Powering Off the Server 2–4

2.5.1 Powering Off the Server Using the Service Processor Command

Line 2–5

iii

2.6 Extending the Server to the Maintenance Position 2–5

2.7 Removing a Server From the Rack 2–8

2.8 Performing Electrostatic Discharge and Antistatic Prevention Measures 2– 10

2.8.1 Electrostatic Discharge Safety Measures 2–10

2.8.1.1 Using an Antistatic Wrist Strap 2–11

2.8.1.2 Using an Antistatic Mat 2–11

2.8.2 Antistatic Handling Procedure 2–11

2.9 Removing the Top Cover 2–12

3. Servicing Customer-Replaceable Devices 3–1

3.1 Devices That Are Hot-Serviceable 3–1

3.1.1 Hot-Pluggable Devices 3–1

3.1.2 Hot-Swappable Devices 3–2

3.2 Servicing Drives 3–2

3.2.1 Sun Fire X4440 Server Drive Guidelines 3–2

3.2.2 Drive Status LED Reference 3–3

3.2.3 Removing a Drive 3–4

3.2.4 Installing a Drive 3–6

3.3 Servicing Solid-State Drives (SSDs) 3–8

3.3.1 Solid-State Drive Guidelines 3–8

3.3.2 Removing a Solid-State Drive 3–9

3.3.3 Installing a Solid-State Drive 3–9

3.4 Using Drive Fillers 3–10

3.5 Servicing Fan Modules 3–10

3.5.1 About Sun Fire X4440 Fans 3–11

3.5.2 Fan Module LED Reference 3–11

3.5.3 Detecting Fan Module Failure 3–12

3.5.4 Removing a Fan Module 3–13

iv Sun Fire X4440 Server Service Manual • September 2010

3.5.5 Installing a Fan Module 3–14

3.6 Servicing Power Supplies 3–16

3.6.1 Detecting Power Supply Failure 3–17

3.6.2 Power Supply LED Reference 3–17

3.6.3 Removing a Power Supply 3–18

3.6.4 Installing a Power Supply 3–20

3.7 Servicing the DVD/USB Module 3–22

3.7.1 Removing the DVD/USB Module 3–22

3.7.2 Installing the DVD/USB Module 3–23

4. Servicing Motherboard Components 4–1

4.1 Servicing DDR2 DIMMs 4–2

4.1.1 Identifying Faulty DIMMs 4–2

4.1.2 DDR2 DIMM Guidelines 4–5

4.1.2.1 DDR2 DIMM Placement 4–6

4.1.2.2 DDR2 DIMM Fillers 4–7

4.1.3 Removing DDR2 DIMMs 4–7

4.1.4 Installing DDR2 DIMMs 4–9

4.1.5 Installing Additional DDR2 DIMMs 4–11

4.2 Servicing the Mezzanine Tray 4–12

4.2.1 Removing the Mezzanine Tray 4–13

4.2.2 Installing the Mezzanine Tray 4–14

4.3 Servicing Air Ducts 4–16

4.3.1 Removing the Air Duct 4–16

4.3.2 Installing the Air Duct 4–18

4.4 Servicing PCIe Risers 4–21

4.4.1 Removing a PCIe Riser 4–21

4.4.2 Installing a PCIe Riser 4–23

4.5 Servicing PCIe Cards 4–24

Contents v

4.5.1 Sun Fire X4440 PCIe Card Guidelines 4–25

4.5.2 Removing PCIe Cards 4–26

4.5.3 Installing PCIe Cards 4–28

4.6 Servicing the Battery 4–31

4.6.1 Removing the Battery 4–32

4.6.2 Installing the Battery 4–33

4.7 Servicing the Motherboard Assembly 4–34

4.7.1 Removing the Motherboard Assembly 4–34

4.7.2 Installing the Motherboard Assembly 4–36

4.7.3 Servicetool FRU Update Procedures 4–38

4.7.3.1 Updating FRU Product Information Using ServiceTool 4–39

4.7.3.2 To Restore Product Information From the FRUID PROM 4–40

4.7.3.3 Changing Product Information on the Motherboard Using a File 4–41

4.8 Servicing CPUs 4–42

4.8.1 Processor Fault Remind Button 4–42

4.8.2 Removing a CPU 4–42

4.8.3 Installing a CPU FRU 4–44

4.8.4 Installing an XOption CPU 4–47

4.9 Resetting Passwords and Clearing CMOS NVRAM 4–49

4.9.1 Overview 4–49

4.9.2 Resetting a Service Processor Password From the BIOS Screen 4– 49

4.9.3 Resetting the BIOS SP Password Using a Jumper 4–50

4.9.4 Resetting CMOS NVRAM Using a Jumper 4–51

4.10 Recovering From Corrupt Service Processor Software 4–52

4.10.1 Reinstalling The Default SP Software Image From The Tools And Drivers CD 4–52

vi Sun Fire X4440 Server Service Manual • September 2010

4.11 Using the Reset and NMI Switches 4–55

4.11.1 Reset Switch 4–55

4.11.2 NMI Dump Switch 4–55

4.12 Upgrading Two Socket to Four Socket 4–55

5. Servicing Infrastructure Boards and Components 5–1

5.1 Servicing the Fan Power Boards 5–2

5.1.1 Removing a Fan Power Board 5–2

5.1.2 Installing a Fan Power Board 5–4

5.2 Servicing the Drives Cage 5–5

5.2.1 Removing the Drives Cage 5–5

5.2.2 Installing the Drives Cage 5–7

5.3 Servicing the Drives Backplane 5–10

5.3.1 Removing the Drives Backplane 5–10

5.3.2 Installing the Drives Backplane 5–11

5.4 Servicing the Front Control Panel Light Pipe Assembly 5–12

5.4.1 Removing the Front Control Panel Light Pipe Assembly 5–13

5.4.2 Installing the Front Control Panel Light Pipe Assembly 5–14

5.5 Servicing the Power Distribution Board (PDB) 5–14

5.5.1 Removing the Power Distribution Board 5–14

5.5.2 Installing the Power Distribution Board 5–16

5.6 Servicing the Power Supply Backplane 5–17

5.6.1 Removing the Power Supply Backplane 5–18

5.6.2 Installing the Power Supply Backplane 5–19

5.7 Servicing the Paddle Card 5–19

5.7.1 Removing the Paddle Card 5–20

5.7.2 Installing the Paddle Card 5–21

5.8 Servicing Cables 5–22

5.8.1 Removing Drive Cables in a SAS Configuration 5–23

Contents vii

5.8.2 Installing Drive Cables into a SAS Configuration 5–25

5.8.3 Removing Drive Cables in a SATA Configuration 5–28

5.8.4 Installing Drive Cables in a SATA Configuration 5–30

5.8.5 Changing Drive Cables From SAS to SATA 5–34

5.8.6 Changing HD Cables From SATA to SAS 5–36

5.8.7 Removing a PDB Cable 5–38

5.8.8 Installing a PDB Cable 5–40

5.9 Configuring Disk Controllers 5–42

5.9.1 Converting a Diskless Server to HBA 5–43

5.9.2 Converting HBA to Onboard SATA 5–45

5.9.3 Converting Onboard SATA to HBA 5–47

6. Returning the Server to Operation 6–1

6.1 Installing the Top Cover 6–2

6.2 Reinstalling the Server in the Rack 6–3

6.3 Returning the Server to the Normal Rack Position 6–4

6.4 Powering On the Server 6–6

A. Connector Pinouts A–1

A.1 Serial Management Port Connector A–2

A.2 Network Management Port Connector A–3

A.3 Video Connector A–4

A.4 USB Connectors A–5

A.5 Gigabit Ethernet Connectors A–6

B. BIOS Power-On Self-Test (POST) Codes B–1

B.1 Introduction B–1

B.2 How BIOS POST Memory Testing Works B–2

B.3 Redirecting Console Output B–2

B.4 Changing POST Options B–3

viii Sun Fire X4440 Server Service Manual • September 2010

B.5 POST Codes B–4

C. BIOS Screens C–1

C.1 Configuring BIOS Settings C–1

C.1.1 Using BIOS Menu Items C–1

C.1.2 BIOS Setup Screens Overview C–3

C.2 BIOS Setup Menu Screens C–4

C.2.1 BIOS Main Menu Screens C–4

C.2.2 BIOS Advanced Menu Screens C–5

C.2.3 BIOS PCI/PnP Menu Screens C–18

C.2.4 BIOS Boot Menu Screens C–18

C.2.5 BIOS Security Menu Screens C–21

C.2.6 BIOS Chipset Menu Screens C–22

C.2.7 BIOS Exit Menu Screens C–27

Index Index–1

Contents ix

x Sun Fire X4440 Server Service Manual • September 2010

Preface

The Sun Fire X4440 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire includes information about the use and maintenance of the server.

This document is written for technicians, system administrators, authorized service providers (ASPs), and users who have advanced experience troubleshooting and replacing hardware.

How This Document Is Organized

This manual contains the following chapters.

TABLE P-1 Sun Fire X4440 Service Manual Chapters

™ X4440 Server. This manual also

Chapter Describes:

Chapter 1 Sun Fire X4440 Server Overview provides an overview of the system,

Chapter 2 Preparing to Service the System describes the steps necessary to prepare the

Chapter 3 Servicing Customer-Replaceable Devices describes the service procedures

Chapter 4 Servicing Motherboard Components describes the service procedures for

Chapter 5 Servicing Infrastructure Boards and Components describes the service

including front and rear panel features. Contains illustrations showing system components.

system for service.

that can be done while the system is running (hot-serviceable procedures).

the motherboard and its associated components, including installing and upgrading memory modules (DDR2 DIMMs).

procedures for all other components.

TABLE P-1 Sun Fire X4440 Service Manual Chapters (Continued)

Chapter Describes:

Chapter 6 Returning the Server to Operation describes how to bring the server back to

operation after performing service procedures.

Appendix A Connector Pinouts contains pinout tables for all external connectors.

Appendix B BIOS Power-On Self-Test (POST) Codes contains information on how the

BIOS POST works, how to redirect output, and how to change options.

Appendix C BIOS Screens contains examples of typical BIOS screens.

Related Documentation

To view the latest Sun Fire X4440 Server documentation online, go to

http://docs.sun.com, and then navigate to Sun Fire X4440 Server documentation.

The following table lists the available documents related to service.

TABLE P-2 Sun Fire X4440 Related Documentation

Title Description Part Number

Where to Find Sun Fire X4140, X4240, and X4440 Servers Documentation

Sun Fire X4140, X4240, and X4440 Server Installation Guide

Sun Fire X4140, X4240, and X4440 Servers Operating System Installation Guide

Sun Fire X4140, X4240, and X4440 Server Windows Operating System Installation Guide

Sun Fire X4140, X4240, and X4440 Server Diagnostics Guide

Sun Integrated Lights Out Manager 2.0 User's Guide

Sun Fire X4140, X4240, and X4440 Servers Product Notes

x64 Servers Utilities Reference Manual Contains instructions for using applications and utilities

Where to find the documentation for the Sun Fire X4140, X4240, and X4440 servers.

How to install the Sun Fire X4140, X4240, and X4440 server in an equipment rack, how to configure the service processor, and how to configure the preinstalled Solaris™ Operating System.

How to install and configure operating systems on the Sun Fire X4140, X4240, and X4440 servers. Excludes the preinstalled Solaris Operating System and the Windows operating system.

How to install the Windows operating system on the Sun Fire X4140, X4240, and X4440 servers.

How to troubleshoot the Sun Fire X4140, X4240, and X4440 server. Includes information on system event logs.

Describes the Integrated Lights Out Manager, which is system management software that runs on the Sun Fire X4140, X4240, and X4440 server service processor.

Information about late-breaking changes and problems in the Sun Fire X4140, X4240, and X4440 servers.

common to many X64 servers.

820-2395

820-2394

820-2397

820-2399

820-3067

820-1188

820-2396

820-1120

xii Sun Fire X4440 Server Service Manual • September 2010

Before You Read This Document

To fully use the information in this document, you must have thorough knowledge of the topics discussed in the Sun Fire X4450 Server Product Notes.

Sun Online

The following table shows where to find Sun documents online.

TABLE P-3 Sun Fire X4440 Online Documents

Sun Function URL Description

Sun Documentation

Support http://www.sun.com/support/ Obtain technical support and

Training http://www.sun.com/training/ Learn about Sun courses.

Warranty http://www.sun.com/service/support/

Feedback http://www.sun.com/hwdocs/feedback/ Submit your comments.

http://docs.sun.com You can navigate to the Sun Fire X4440

server document page and then download PDF and view HTML documents. Includes the LSI card

MegaRAID Storage Manager x64 Server Utilities Reference Manual for MSM.

download patches.

Obtain specific details regarding your

warranty/index.html

warranty.

Safety Symbols

Note the meanings of the following symbols that might appear in this document.

Caution – There is a risk of personal injury or equipment damage. To avoid

personal injury and equipment damage, follow the instructions.

Preface xiii

Caution – Hot surface. Avoid contact. Surfaces are hot and might cause personal

injury if touched.

Caution – Hazardous voltages are present. To reduce the risk of electric shock and

danger to personal health, follow the instructions.

Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. To submit your comments, go to:

http://www.sun.com/hwdocs/feedback

Please include the title and part number of your document with your feedback:

Example: Sun Fire X4440 Server Service Manual, part number 820-3836-14.

xiv Sun Fire X4440 Server Service Manual • September 2010

CHAPTER

Sun Fire X4440 Server Overview

This chapter provides an overview of the features of the Sun Fire X4440.

The following information is included:

■ Section 1.1, “Product Description” on page 1-1

■ Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3

■ Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9

■ Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10

■ Section 1.5, “Illustrated Parts Breakdown” on page 1-11

1.1 Product Description

The Sun Fire X4440 Server is an enterprise-class four-socket rackmount x64 system powered by the AMD Opteron processor, packing high performance and room for growth with six PCIe slots and 32 DIMM slots into a compact 2-RU footprint.

1-1

The product features are listed in TABLE 1-1.

TABLE 1-1 Sun Fire X4440 Server System Features

Feature Description (Sun Fire X4440)

Processor AMD64 Opteron Socket F [1207] (1 MByte L2 cache per CPU chip) – dual

core capable. Supports dual, and quad core.

Memory 8 DDR-2 DIMM slots per socket. Up to 800 MHz memory speeds

depending upon processor type and memory configuration. PC2-4200R 533 MHz Registered DIMMs with ECC PC2-5300R 667 MHz

Registered DIMMs with ECC

PC2-6400R 800 MHz Registered DIMMs with ECC

1GB, 2GB, 4GB, or 8GB per DIMM

See Section 4.1.2, “DDR2 DIMM Guidelines” on page 4-5.

Ethernet ports 4 ports, 10/100/1000 Mbps, auto-negotiating through two separate

controllers

Internal drives SAS (up to 8) or SATA (up to 8) disk drives, and SSDs (up to 4).

Up to 8 SFF SAS 73-GB or 146-GB 2.5-inch form factor drives. Support for hardware-embedded RAID 0 (striping) and RAID 1 (mirroring)

Optional RAID Levels 0, 1, IE, 5, 5EE, 6, 10, 50, 60 with SAS drives

Removable media

1 slimline DVD drive, supporting CD-R/W, CD+R/W, DVD-R/W, DVD+R/W

USB ports 5 USB 2.0 ports: 2 in front, 2 in rear, plus 1 internal USB port

Service ports 1 RJ-45 serial management port (SER MGT)

(default connection to access service processor)

1 10-MB network management port (NET MGT) (to access service processor)

HD15 VGA video port to view redirected service processor video.

Cooling 6 hot-service system fan modules (2 fans per module)

An air duct facilitates processor/memory airflow

PCI interfaces 6 standard low-profile PCIe slots on three riser boards

(2 - x8 and 4 - x4 electrical / 3 - x16 and 3 - x8 mechanical)

See Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25.

Power AC power: 100-240VAC, 12-5A, 50-60Hz

1 or 2 hot-service 1050W power supply units (PSUs) to provide N+N redundancy, with energy efficient design

1-2 Sun Fire X4440 Server Service Manual • September 2010

TABLE 1-1 Sun Fire X4440 Server System Features (Continued)

Feature Description (Sun Fire X4440)

Remote management

Operating system

Other software Java™ Enterprise System with a 90-day trial license

On-board Integrated LOM service processor providing:

• DMTF CLP-based command line interface (CLI) over SSH

• Web-based browser interface GUI over HTTPS

• IPMI 2.0

• SNMP (v1, v2c, and v3)

• Remote graphical access (remote KVM) over Ethernet

• Remote storage over Ethernet

Solaris™ 10, Update 4

Solaris 10 OS with specific Sun Fire X4440 Server software components

Supports:

• Red Hat Enterprise Linux 4 U4 (AS) (32-bit/64-bit)

• Red Hat Enterprise Linux 5 (32-bit/64-bit)

• SUSE Linux Enterprise Server 10 SP1 (64-bit)

• VMware ESX 3.0.2

• Windows Server 2003 x32 SP2 or greater (Standard Edition/ Enterprise Edition)

1.2 Sun Fire X4440 Server Chassis Overview

The Sun Fire X4440 Server is based on an all-new chassis family.

■ Section 1.2.1, “Infrastructure Boards” on page 1-4

■ Section 1.2.2, “System Cables” on page 1-5

■ Section 1.2.3, “Dimensions” on page 1-8

Note – Some of the procedures in this manual are for customer-replaceable units

(CRUs) and some are for field-replaceable units (FRUs), as noted in the procedures and in the list below. FRU components should be replaced only by trained service technicians. Contact your Sun Service representative for assistance with FRU replacements.

Chapter 1 Sun Fire X4440 Server Overview 1-3

1.2.1 Infrastructure Boards

The Sun Fire X4440 has the boards listed in TABLE 1-2 installed in the chassis.

TABLE 1-2 Infrastructure Boards

Board Description Reference

Motherboard

FRU

Mezzanine tray

FRU

Power distribution board

FRU

The motherboard is on a removable tray. It has 16 DIMM slots and the service processor (ILOM) subsystem. Hyper-transport connector slots to a mezzanine tray support two additional processors and memory.

The server motherboard provides an integrated lights out management (ILOM) service processor function, which includes remote boot and remote software upgrades. The service processor (ILOM) subsystem controls the host power and monitors host system events (power and environmental). The iILOM controller draws power from the host’s 3.3V standby supply rail, which is available whenever the system is receiving AC input power, even when the system is turned off.

This removable mezzanine tray includes 2 additional CPU modules, slots for 16 DIMMs, and memory control subsystems.

This power distribution board board distributes main 12V power from the power supplies to the rest of the system. It is directly connected to the Vertical PDB card, and to the motherboard through a bus bar and ribbon cable. It also supports a top cover interlock (“kill”) switch.

In the Sun Fire X4440, the power supplies connect to the power supply backplane which connects to the power distribution board.

Section 4.7, “Servicing the Motherboard Assembly” on page 4-34

Refer to the Sun Fire 4140, 4240, and 4440 Server Diagnostics Guide for ILOM sensor information.

Refer to the Sun

Integrated Lights Out Manager 2.0 User's Guide

Section 4.2, “Servicing the Mezzanine Tray” on page 4-12

Section 5.5, “Servicing the Power Distribution Board (PDB)” on page 5-14

Vertical PDB card

FRU

Power supply backplane card

FRU

Fan power boards (2)

FRU

1-4 Sun Fire X4440 Server Service Manual • September 2010

This vertical power distribution board serves as the interconnect between the power distribution board and the fan power boards, drives backplane, and I/O board.

This board connects the power distribution board to power supplies 0 and 1.

These boards carry power to the system fan modules. In addition, they contain fan module status LEDs and transfer I data for the fan modules.

Section 5.7, “Servicing the Paddle Card” on page 5-19

Section 5.6, “Servicing the Power Supply Backplane” on page 5-17

Section 5.1, “Servicing

the Fan Power Boards” on page 5-2

TABLE 1-2 Infrastructure Boards (Continued)

Board Description Reference

Drives backplane

FRU

This board includes the connectors for the drives, as well as the interconnect for the I/O board, Power and Locator buttons, and system/component status LEDs. The eight-disk backplane. Each drive has an LED indicator for power/activity, fault, and ok-to-remove.

Front I/O board

FRU

This board carries the front panel USB connections from the drives backplane. The board connects directly to the drives backplane. It is packaged with the DVD drive as a single unit.

PCIe risers

FRU

In the Sun Fire X4440, each riser supports two PCIe cards. There are three risers per system, each attached to the rear of the motherboard.

1.2.2 System Cables

The Sun Fire X4440 internal cables are listed in TABLE 1-3.

TABLE 1-3 Sun Fire X4440 Server Cables

Cable Connects...

Drives data cables (2) Between the optional HBA PCI-Express Card and the

Sun Fire X4440 has an

drives backplane

Section 5.3, “Servicing the Drives Backplane” on page 5-10

Section 3.7, “Servicing the DVD/USB Module” on page 3-22

Section 4.4, “Servicing PCIe Risers” on page 4-21

Motherboard to PDB cable Between the power distribution board and the

motherboard

PSU backplane cable To the power supply units

Top cover interlock cable To the power distribution board

FIGURE 1-1 shows the SAS cables on the Sun Fire X4440.

FIGURE 1-2 shows the SATA cables on the Sun Fire X4440.

FIGURE 1-3 shows the diskless configuration on the Sun Fire X4440.

Chapter 1 Sun Fire X4440 Server Overview 1-5

FIGURE 1-1 Cables (SAS)

1-6 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 1-2 Cables (SATA)

Caution – The Drives Data Cable (1) and (0) connectors must be placed in the order

shown.

Chapter 1 Sun Fire X4440 Server Overview 1-7

FIGURE 1-3 Cables (Diskless Configuration)

1.2.3 Dimensions

The 2U chassis form factor dimensions are listed in TABLE 1-4.

TABLE 1-4 Sun Fire X4440 Server Dimensions

Dimension Sun Fire X4440

Height 87.85 mm/3.46 inches

Width 445.71 mm/17.55 inches (includes ears - chassis is 425.46 mm/16.75 inches)

Depth 733.65 mm/28.88 inches (includes PSU handle - chassis is 711.25/28.00)

Weight Maximum: 28.6 kg/62.9 lbs

1-8 Sun Fire X4440 Server Service Manual • September 2010

1.3 Sun Fire X4440 Front Panel Features

FIGURE 1-4 shows front panel features on the Sun Fire X4440.

FIGURE 1-4 Front Panel Features

Figure Legend

1 Locator LED/Locator button (white) 5 Power Supply Service Required LED (amber)

2 Service Action Required LED (amber) 6 System Overtemperature LED (amber)

3 Power/OK LED (green) 7 Fan Module Service Required LED (amber)

4 Power button 8 Drives map

Chapter 1 Sun Fire X4440 Server Overview 1-9

1.4 Sun Fire X4440 Rear Panel Features

FIGURE 1-5 shows rear panel features on the Sun Fire X4440. For more detailed

information about ports and their uses, see the Sun Fire X4450 Server Installation Guide. For a detailed description of PCIe slots, see Section 4.4, “Servicing PCIe

Risers” on page 4-21.

FIGURE 1-5 Rear Panel Features

Figure Legend

1 PSU 1 9 Rear Panel System Status LEDs

Locator LED/Locator button (white) Service Action Required LED (amber) Power/OK LED (green)

2 PSU 0 10 Serial Management Port (SER MGT)

3 PCIe 3 11 Network Management Port (NET MGT)

4 PCIe 0 NMI button (Behind panel, not shown)

5 PCIe 4 Reset Button (Behind panel, not shown)

5 PCIe 1 12 Gbit Ethernet Ports (0, 1, 2, 3)

7 PCIe 5 13 USB Ports (0, 1)

8 PCIe 2 14 HD15 Video Port

1-10 Sun Fire X4440 Server Service Manual • September 2010

1.5 Illustrated Parts Breakdown

The following illustrations provide exploded views of system components. Use these illustrations, and the accompanying tables, to identify parts in your system.

FIGURE 1-6 I/O Components (Sun Fire X4440)

Figure Legend

1 To p C ove r 5 Drives (16)

2 Hard Disk Backplane 6 DVD/USB Module

3 Hard Disk Cage 7 Right Control Panel Light Pipe Assembly

4 Left Control Panel Light Pipe Assembly

Chapter 1 Sun Fire X4440 Server Overview 1-11

FIGURE 1-7 Power Distribution/Fan Module Components (Sun Fire X4440)

Figure Legend

1 Paddle Card 5 Fan Modules

2 Power Distribution Board/Bus Bar Assembly 6 Fan Boards

3 PSU Backplane 7 Air Baffle

4 Power Supplies 8 Mezzanine Tray

1-12 Sun Fire X4440 Server Service Manual • September 2010

CHAPTER

Preparing to Service the System

This chapter describes how to prepare the Sun Fire X4440 for servicing.

The following topics are covered:

■ Section 2.1, “Safety Information” on page 2-1

■ Section 2.2, “SSD Minimum Required Firmware” on page 2-2

■ Section 2.3, “Required Tools” on page 2-2

■ Section 2.4, “Obtaining the Chassis Serial Number” on page 2-3

■ Section 2.5, “Powering Off the Server” on page 2-4

■ Section 2.6, “Extending the Server to the Maintenance Position” on page 2-5

■ Section 2.7, “Removing a Server From the Rack” on page 2-8

■ Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10

■ Section 2.9, “Removing the Top Cover” on page 2-12

2.1 Safety Information

This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire X4440 server.

Caution – Never attempt to run the server with the covers removed. Hazardous

voltage present.

Caution – Equipment damage possible. The covers must be in place for proper air

flow.

2-1

For your protection, observe the following safety precautions when setting up your equipment:

■ Follow all Sun cautions, warnings, and instructions marked on the equipment and

described in Important Safety Information for Sun Hardware Systems (816-7190).

■ Follow all cautions, warnings, and instructions marked on the equipment and

described in the Sun Fire X4450 Server Compliance and Safety Manual.

■ Ensure that the voltage and frequency of your power source match the voltage

and frequency inscribed on the equipment’s electrical rating label.

■ Follow the electrostatic discharge safety practices as described in this chapter.

2.2 SSD Minimum Required Firmware

BIOS/ILOM Firmware

■ BIOS: 0ABMN064

■ ILOM: 3.0.3.37

Adaptec/LSI Firmware

■ Adaptec FW: 15872

■ LSI FW: 1.27.02, MPTBIOS: 6.26.00

Backplane Firmware

■ Backplane FW: 5.02.04 (LSI SAS expander)

SSD firmware

■ Intel SSD FW: 845C8626

2.3 Required Tools

The Sun Fire X4440 server can be serviced with the following tools:

■ Antistatic wrist strap

■ Antistatic mat

■ No. 1 Phillips screwdriver

■ No. 2 Phillips screwdriver

■ Non-conducting No. 1 flat-blade screwdriver (for battery removal), or equivalent

■ Non-conducting stylus or pencil (to power on server)

2-2 Sun Fire X4440 Server Service Manual • September 2010

2.4 Obtaining the Chassis Serial Number

To obtain support for your server, you need your chassis serial number. You can find a chassis serial number label on the server front panel on the left side. Another chassis serial number label is on the top of the server.

FIGURE 2-1 Chassis Serial Number Label

▼ To View Chassis Serial Number

To view information about a system component, you need the Read Only (o) role enabled.

See FIGURE 2-1.

1. Log in to the ILOM CLI.

2. At the prompt, type:

-> cd /SYS /SYS

-> cd MB /SYS/MB

-> show chassis_serial_number type /SYS/MB Properties: chassis_serial_number = 0811QAD01C type = Motherboard

For more information, see Sun Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide (820-6412).

Chapter 2 Preparing to Service the System 2-3

2.5 Powering Off the Server

To remove main power from the server, use one of the methods shown in the following table.

TABLE 2-1 Shutdown Procedures

Shutdown Method

Graceful shutdown Use a pen, or other non-conducting pointed object, to press and release the Power

button on the front panel. Pressing the power button causes Advanced Configuration and Power Interface (ACPI)–enabled operating systems to perform an orderly shutdown of the operating system. Servers not running ACPI-enabled operating systems will shut down to standby power mode immediately.

Emergency shutdown Press and hold the Power button for at least four seconds until the main power is

off and the server enters standby power mode. See

When the main power is off, the Power/OK LED on the front panel flashes, indicating that the server is in standby power mode.

Caution - All applications and files will be closed abruptly without saving changes. File system corruption might occur.

ILOM SP CLI shutdown See Section 2.5.1, “Powering Off the Server Using the Service Processor

Command Line” on page 2-5.

FIGURE 2-2.

FIGURE 2-2 Front Panel Power/OK LED

Caution – To completely power off the server, you must disconnect the AC power cords

from the rear panel of the server.

2-4 Sun Fire X4440 Server Service Manual • September 2010

2.5.1 Powering Off the Server Using the Service Processor Command Line

You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart.

Refer to the Solaris

1. Log in as a superuser or equivalent.

Depending on the type of problem, you might want to view server status or log files, or run diagnostics before you shut down the server.

2. Notify affected users.

3. Save any open files and quit all running programs.

Refer to your application documentation for specific information.

4. Shut down all logical domains.

5. Shut down the Solaris OS.

6. Open an SSH session.

7. Log in to the Service Processor.

8. Type:

stop /SYS

cd /SP/CtrlInfo

™ operating system documentation for additional information.

set powerctrl=off

2.6 Extending the Server to the Maintenance Position

The following components can be serviced with the server in the maintenance position:

■ Hard drives

■ SSDs

■ Fan modules

■ Power supplies

Chapter 2 Preparing to Service the System 2-5

■ DVD/USB module

■ Fan power boards

■ DDR2 DIMMs

■ PCIe cards

■ Motherboard battery

If the server is installed in a rack with extendable slide rails, use this procedure to extend the server to the maintenance position.

1. (Optional) Type the following command from the service processor (SP) prompt

-> to locate the system that requires maintenance.

-> set /SYS/LOCATE status=on Locator indicator is on.

After you have located the server, press the Locator LED/Locator button to turn it off.

2. Verify that no cables will be damaged or will interfere when the server is

extended.

Although the cable management arm (CMA) that is supplied with the server is hinged to accommodate extending the server, you should ensure that all cables and cords are capable of extending.

3. Extend the lower floor arm on the cabinet for safety, if present.

4. From the front of the server, release the two slide release latches (

Squeeze the green slide release latches to release the slide rails.

FIGURE 2-3).

2-6 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 2-3 Slide Release Latches

5. While squeezing the slide release latches, slowly pull the server forward until

the slide rails latch.

Chapter 2 Preparing to Service the System 2-7

2.7 Removing a Server From the Rack

The server must be removed from the rack to service the following components:

■ Motherboard

■ Power distribution board

■ Power supply backplane

■ Vertical PDB card

■ Disk cage

■ Drives backplane

■ Front panel light-pipe assemblies

Caution – If necessary, use two people to dismount and carry the

chassis.

To remove a server from the rack:

1. Disconnect all cables and power cords from the server.

Label the cables (optional).

2. Extend the lower floor arm on the cabinet for safety, if present

3. Extend the server to the maintenance position.

See Section 2.6, “Extending the Server to the Maintenance Position” on page 2-5.

4. Press the metal lever that is located on the inner side of the rail to disconnect

the cable management arm (CMA) from the rail assembly (

FIGURE 2-4).

The CMA is still attached to the cabinet, but the server chassis is now disconnected from the CMA.

2-8 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 2-4 Metal Lever and Cable Management Arm

Caution – If necessary, use two people to dismount and carry the

chassis.

5. From the front of the server, pull the release tabs forward and pull the server

forward until it is free of the rack rails (

A release tab is located on each rail.

FIGURE 2-5).

Chapter 2 Preparing to Service the System 2-9

FIGURE 2-5 Release Tabs and Slide Assembly

6. Set the server on a sturdy work surface.

2.8 Performing Electrostatic Discharge and Antistatic Prevention Measures

2.8.1 Electrostatic Discharge Safety Measures

Electrostatic discharge (ESD) sensitive devices, such as the motherboards, PCI cards, drives, SSDs, and memory cards, require special handling.

Caution – Circuit boards, drives, and SSDs contain electronic components that are

extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components without antistatic precautions, especially along the connector edges.

2-10 Sun Fire X4440 Server Service Manual • September 2010

Caution – You must disconnect both power supplies before servicing any of the

components documented in this chapter.

2.8.1.1 Using an Antistatic Wrist Strap

Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies, circuit boards, or PCI cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis. Following this practice equalizes the electrical potentials between you and the server.

Note – An antistatic wrist strap is not included in the accessory kit for the Sun Fire

X4440 Server. However, antistatic wrist straps are still included with options.

2.8.1.2 Using an Antistatic Mat

Place static-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

2.8.2 Antistatic Handling Procedure

1. Prepare an antistatic surface to set parts on during the removal, installation, or

replacement process.

Place static-sensitive components such as the printed circuit boards on an antistatic mat. The following items can be used as an antistatic mat:

■ Antistatic bag used to wrap a Sun replacement part

■ Sun ESD mat, part number 250-1088

■ A disposable antistatic mat (shipped with some replacement parts or optional

system components)

2. Attach an antistatic wrist strap.

When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis.

Chapter 2 Preparing to Service the System 2-11

2.9 Removing the Top Cover

The top cover and fan door are integrated.

Note – Some field-replaceable units (FRUs) require removal of the rear cover.

1. Unlatch the fan module door. (

Pull the two release tabs back to release the door. Rotate the fan door to the open position and hold it there.

2. Press the top cover release button and slide the top cover to the rear about a

half-inch (12.7 mm). [2]

3. Lift up and remove the top cover. [3]

FIGURE 2-6 [1])

Caution – If the top cover is removed before the server is powered off, the server

will immediately go into Standby mode.

FIGURE 2-6 Removing the Top Cover

2-12 Sun Fire X4440 Server Service Manual • September 2010

Chapter 2 Preparing to Service the System 2-13

2-14 Sun Fire X4440 Server Service Manual • September 2010

CHAPTER

Servicing Customer-Replaceable Devices

This chapter describes how to replace the hot-swappable and hot-pluggable customer-replaceable units (CRUs) in the Sun Fire X4440 Server. A customer-replaceable unit can be replaced by anyone.

The following topics are covered:

■ Section 3.1, “Devices That Are Hot-Serviceable” on page 3-1

■ Section 3.2, “Servicing Drives” on page 3-2 (CRU)

■ Section 3.3, “Servicing Solid-State Drives (SSDs)” on page 3-8 (CRU)

■ Section 3.4, “Using Drive Fillers” on page 3-10 (CRU)

■ Section 3.5, “Servicing Fan Modules” on page 3-10 (CRU)

■ Section 3.6, “Servicing Power Supplies” on page 3-16 (CRU)

■ Section 3.7, “Servicing the DVD/USB Module” on page 3-22 (CRU)

3.1 Devices That Are Hot-Serviceable

3.1.1 Hot-Pluggable Devices

Hot-pluggable devices can be removed and installed while the server is running, but you must perform administrative tasks before or after installing the hardware (for example, mounting a drive).

3-1

In the Sun Fire X4440, only drives are hot-pluggable. To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it. See Section 3.2,

“Servicing Drives” on page 3-2.

3.1.2 Hot-Swappable Devices

Hot-swappable devices can be removed and installed while the server is running without affecting the rest of the server ’s capabilities.

In the Sun Fire X4440, the following devices are hot-swappable:

■ Fan modules. See Section 3.5, “Servicing Fan Modules” on page 3-10.

■ Power supplies. See Section 3.6, “Servicing Power Supplies” on page 3-16.

Note – The chassis-mounted drives can be hot-swappable, depending on how they

are configured. See Section 3.2, “Servicing Drives” on page 3-2.

3.2 Servicing Drives

The following topics are covered:

■ Section 3.2.1, “Sun Fire X4440 Server Drive Guidelines” on page 3-2

■ Section 3.2.2, “Drive Status LED Reference” on page 3-3

■ Section 3.2.3, “Removing a Drive” on page 3-4

■ Section 3.2.4, “Installing a Drive” on page 3-6

Note – CRU: This customer-replaceable unit can be replaced by anyone.

3.2.1 Sun Fire X4440 Server Drive Guidelines

TABLE 3-1 shows physical drive locations for a Sun Fire X4440 server with 8 drives.

3-2 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 3-1 Server Front

3.2.2 Drive Status LED Reference

FIGURE 3-2 Drive Status LEDs

Figure Legend

Legend LED Symbol Color Lights when

OK to Remove

Blue A drive can be removed safely during a

hot-plug operation.

Note - The blue "OK to Remove" LED requires OS support and is not functional with all operating systems.

Service Required

Amber The system is running and the drive is

faulty. The front and rear panel Service Required LEDs are also lit if the system detects a drive fault.

OK/Activity Green Data is being read from or written to the

drive.

Chapter 3 Servicing Customer-Replaceable Devices 3-3

3.2.3 Removing a Drive

Drives can be hot-plugged or cold-plugged. Drives in the Sun Fire X4440 might be hot-pluggable, depending on the drive configuration.

To hot-plug a drive you must take the drive offline (to prevent applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

To remove a drive from a Sun Fire X4440:

1. Identify the drive you want to remove.

The amber Service Required LED might be lit. For specific drive locations, see

Section 3.2.1, “Sun Fire X4440 Server Drive Guidelines” on page 3-2.

2. Determine if the drive can be hot-plugged, or cold-plugged.

The following conditions might prevent you from hot-plugging a drive. You must power off the server, if the drive:

■ Contains the operating system, and the operating system is not mirrored on

another drive.

■ Cannot be logically isolated from the online operations of the server.

3. Do one of the following:

■ To hot-plug a drive:

Unconfigure the drive, as required. You must take the drive offline before you can safely remove it. Placing the drive offline prevents applications from accessing the drive, and removes logical software links to the drive.

See one of the following HBA documents, if your system uses RAID:

For Sun StorageTek: Sun StorageTek RAID Manager Software User's Guide

For LSI MegaRAID Storage Manager (MSM): x64 Server Utilities Reference

Manual

■ To cold-plug a drive:

You must power off the server before you can safely remove the drive. Do one of the procedures described in Section 2.5, “Powering Off the Server” on

page 2-4.

4. On the drive you plan to remove, push the drive release button to open the latch

(

FIGURE 3-3 [1]).

5. Grasp the latch [2] and pull the drive out of the drive slot [3].

Caution – The latch is not an ejector. Do not bend it too far to the right. Doing so can

damage the latch.

3-4 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 3-3 Locating the Drive Release Button and Latch

3.2.4 Installing a Drive

Installing a drive into the Sun Fire X4440 Server is a two-step process. You must first install a drive into the drive slot, and then configure that drive to the server.

Caution – Before inserting a replacement drive, wait 15 seconds, and verify that

your monitoring or administration application has detected the missing or failed drive.

To install a drive into a Sun Fire X4440 server:

1. If necessary, remove the drive fillers from the chassis.

The Sun Fire X4440 might have as many as eight drive fillers covering unoccupied drive slots.

Chapter 3 Servicing Customer-Replaceable Devices 3-5

2. Determine the drive slot location for the replacement drive.

If you removed an existing drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed. Drives are physically addressed according to the slot in which they are installed. See

TABLE 3-1 for drive locations.

3. Slide the drive into the drive slot until it is fully seated. (

FIGURE 3-4 Installing a Drive

FIGURE 3-4)

4. Close the latch to lock the drive in place.

5. Do one of the following:

■ If you have hot-plugged the drive:

Configure the drive. See one of the following HBA documents:

For Sun StorageTek: Sun StorageTek RAID Manager Software User's Guide

For LSI MegaRAID Storage Manager (MSM): x64 Server Utilities Reference

Manual

■ If you have cold-plugged the drive:

Restore power to the server. Do the procedure described in Section 6.4,

“Powering On the Server” on page 6-6.

3-6 Sun Fire X4440 Server Service Manual • September 2010

3.3 Servicing Solid-State Drives (SSDs)

The following topics are covered:

■ Section 3.3.1, “Solid-State Drive Guidelines” on page 3-8

■ Section 3.3.2, “Removing a Solid-State Drive” on page 3-9

■ Section 3.3.3, “Installing a Solid-State Drive” on page 3-9

See also Section 3.4, “Using Drive Fillers” on page 3-10

For latest software versions that support SSDs, see Section 2.2, “SSD Minimum

Required Firmware” on page 2-2.

Note – CRU: This customer-replaceable unit can be replaced by anyone.

3.3.1 Solid-State Drive Guidelines

The Sun Fire X4440 servers support solid-state drives (SSDs) under the following conditions:

Sun Fire X4440 with on-board controller:

■ One to 4 SSDs can be installed.

■ Hard drives are not supported.

■ SSDs can be installed in any drive slot.

Chapter 3 Servicing Customer-Replaceable Devices 3-7

Sun Fire X4440 with HBA:

■ One to 4 SSDs can be installed. The remaining slots can be filled with hard drives

that can equal up to 8 drives total. Example: 2 SSD and 6 hard drives.

■ SSDs can be installed in any drive slot.

■ When replacing or installing a SSD to be included in a RAID configuration, in the

Sun Fire X4440 system, make sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume

Note – You can create RAID volumes with SAS hard drives and SATA SSDs, as long

as you do not mix them in a same volume.

The following cable kits are used for the HBA controller when using hard drives and SSDs:

TABLE 3-1 Cable Kits for HBA Controller

System Cable Kit Order Number

Sun Fire X4240 and X4440 SAS/SATA HBA (2 cables) 4282A

The following cable kits are used for the on-board controller with SSDs:

TABLE 3-2 Cable Kits for HBA Controller

System Cable Kit Order Number

Sun Fire X4240 and X4440 SATA On-Board Only (2 cables) 4283A

3.3.2 Removing a Solid-State Drive

The procedure to remove an SSD is the same as removing the hard drive. See

Section 3.2.3, “Removing a Drive” on page 3-4.

3.3.3 Installing a Solid-State Drive

The procedure to install an SSD is the same as installing the hard drive. See

Section 3.2.4, “Installing a Drive” on page 3-6.

3-8 Sun Fire X4440 Server Service Manual • September 2010

3.4 Using Drive Fillers

All drive slots in the Sun Fire X4440 Server must have drive fillers in place during operation to maintain efficent airflow. To remove fillers, pull the ejector and pull the filler out of the chassis. (

FIGURE 3-5 Drive Filler

FIGURE 3-5)

3.5 Servicing Fan Modules

The following topics are covered:

■ Section 3.5.1, “About Sun Fire X4440 Fans” on page 3-11

■ Section 3.5.2, “Fan Module LED Reference” on page 3-11

■ Section 3.5.3, “Detecting Fan Module Failure” on page 3-12

■ Section 3.5.4, “Removing a Fan Module” on page 3-13

■ Section 3.5.5, “Installing a Fan Module” on page 3-14

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Chapter 3 Servicing Customer-Replaceable Devices 3-9

3.5.1 About Sun Fire X4440 Fans

Six pairs of fan modules are located under the top cover door, providing N+1 cooling redundancy. Each fan module contains two fans mounted in an integrated, hot-swappable CRU.

If a fan module fails, replace the fan as soon as possible to maintain server availability.

Fan modules are hot-swappable and can be removed and installed while the server is running without affecting the rest of the server ’s capabilities.

3.5.2 Fan Module LED Reference

Each fan module contains LEDs that are visible when you open the fan tray access door.

TABLE 3-4 describes fan tray module LEDs and their functions.

TABLE 3-3 Fan Module Status LEDs

LED Color Lights when...

Power/OK Green The system is powered on and the fan

module is functioning correctly.

Service Required Amber The fan module is faulty. The front and rear

panel Service Required LEDs are also lit if the system detects a fan module fault.

FIGURE 3-6 shows the fan module locations.

3-10 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 3-6 Fan Module Locations

3.5.3 Detecting Fan Module Failure

The following LEDs are lit when a fan module fault is detected:

■ Service Required LEDs, on the front and rear of the server

■ Top Fan LED, on the front of the server

■ Fan Fault LED, on or adjacent to the faulty fan module

If an overtemperature condition occurs, the front panel CPU overtemperature LED becomes lit and a message is displayed on the console and logged by the ILOM. Refer to the Sun Integrated Lights Out Manager User's Guide.

The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature. See Chapter 1, Section 1.3, “Sun Fire X4440 Front Panel

Features” on page 1-9 for more information about system status LEDs.

Chapter 3 Servicing Customer-Replaceable Devices 3-11

FIGURE 3-7 Detecting a Faulty Fan Module

3.5.4 Removing a Fan Module

Caution – Hazardous moving parts. Unless the power to the server is completely

shut down, the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel.

1. Extend the server into the maintenance position.

See Section 2.6, “Extending the Server to the Maintenance Position” on page 2-5.

2. Unlatch the fan module door.

Pull the release tabs back to release the door. Open the top cover toward the rear of the server.

Note – Close the top cover door immediately after replacing the fan to maintain

airflow in the server. Leaving the door open for more than 60 seconds while the server is running might cause the server to overheat and shut down.

3. Identify the faulty fan module with a corresponding Service Required LED.

The Fan Fault LEDs are located on the fan board.

4. Using thumb and forefinger in between the two fans, pull the fan module up

and out of the connector.

3-12 Sun Fire X4440 Server Service Manual • September 2010

Caution – When changing the fan modules, note that only the fan modules can be

removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed.

FIGURE 3-8 Removing a Fan Module

3.5.5 Installing a Fan Module

1. With the top cover door open, install the replacement fan module into the server

(

FIGURE 3-9).

The fan modules are keyed to ensure that they are installed in the correct orientation.

Chapter 3 Servicing Customer-Replaceable Devices 3-13

FIGURE 3-9 Installing a Fan Module

2. Apply firm pressure to fully seat the fan module.

3. Verify that the Fan OK LED is lit, and that the Fan Fault LED on the replaced

fan module is not lit.

4. Close the top cover door.

5. Verify that the Top Fan LED, Service Required LEDs, and the Locator

LED/Locator button are not lit.

See Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3 for more information about identifying and interpreting system LEDs.

3-14 Sun Fire X4440 Server Service Manual • September 2010

3.6 Servicing Power Supplies

Some versions of the Sun Fire X4440 Servers are equipped with redundant hot-swappable power supplies. Redundant power supplies enable you to remove and replace a power supply without shutting the server down, provided that the other power supply is online and working.

FIGURE 3-10 Power Supplies

Caution – If a power supply fails and you do not have a replacement available,

leave the failed power supply installed to ensure proper air flow in the server.

The following topics are covered:

■ Section 3.6.1, “Detecting Power Supply Failure” on page 3-17

■ Section 3.6.2, “Power Supply LED Reference” on page 3-17

■ Includes specific information about power supply status LEDs.

■ Section 3.6.3, “Removing a Power Supply” on page 3-18

■ Section 3.6.4, “Installing a Power Supply” on page 3-20

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Chapter 3 Servicing Customer-Replaceable Devices 3-15

3.6.1 Detecting Power Supply Failure

The following LEDs are lit when a power supply fault is detected:

■ Front and rear Service Required LEDs

■ Rear PS Failure LED on the bezel of the server

■ Failure LED on the faulty power supply

See Section 3.6.2, “Power Supply LED Reference” on page 3-17 for power supply LED information.

See Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9 and Section 1.4,

“Sun Fire X4440 Rear Panel Features” on page 1-10 for more information about

identifying and interpreting system LEDs.

3.6.2 Power Supply LED Reference

Each power supply contains a series of LEDs on the rear panel of the system.

FIGURE 3-11 Power Supply Status LEDs

3-16 Sun Fire X4440 Server Service Manual • September 2010

Figure Legend

Legend LED Symbol Color Lights when

AC Present Green The power supply is plugged in and

Service Required Amber The power supply is faulty.

OK to Remove Green A power supply can be removed

3.6.3 Removing a Power Supply

If space is limited behind the server, you might need to remove the server from the rack. See Section 2.7, “Removing a Server From the Rack” on page 2-8.

Caution – Hazardous voltages are present. To reduce the risk of electric shock and

danger to personal health, follow the instructions.

AC power is available, regardless of system power state.

The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault.

safely during a hot–swap operation.

1. Determine which power supply (0 or 1) requires replacement.

A lit (amber) failure LED on a power supply indicates that a failure was detected.

2. Gain access to the rear of the server where the faulty power supply is located.

3. Release the cable management arm (CMA). (

FIGURE 3-12)

The CMA is located at the rear of the server rack.

a. Press and hold the tab.

b. Rotate the cable management arm out of the way so that you can access the

power supply.

Chapter 3 Servicing Customer-Replaceable Devices 3-17

FIGURE 3-12 Releasing the Cable Management Arm

4. Disconnect the power cord from the faulty power supply.

5. Grasp the power supply handle and press the release latch. (

6. Pull the power supply out of the chassis.

FIGURE 3-13)

3-18 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 3-13 Power Supply Release Handle

3.6.4 Installing a Power Supply

1. Align the replacement power supply with the empty power supply chassis bay.

2. Slide the power supply into the bay until it is fully seated. (

3. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

4. Close the CMA, inserting the end of the CMA into the rear left rail bracket

(

FIGURE 3-12).

FIGURE 3-14)

Chapter 3 Servicing Customer-Replaceable Devices 3-19

FIGURE 3-14 Installing a Power Supply

5. Verify that the following LEDs are not lit:

■ Failure LED on the replaced power supply

■ Service Required LED

■ Front Service Required LED

■ Rear Service Required LED

Note – See Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9 and

Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10 for more information

about identifying and interpreting system LEDs.

3-20 Sun Fire X4440 Server Service Manual • September 2010

6. Verify the status of the power supplies.

Solaris OS: At the -> prompt, type the showenvironment command.

Linux OS: Refer to the Sun Integrated Lights Out Manager User's Guide.

Windows OS: Refer to the Sun Integrated Lights Out Manager User's Guide.

3.7 Servicing the DVD/USB Module

The DVD drive and front USB board are mounted in a removable module that is accessible from the front panel of the system. The DVD/USB module must be removed from the drive cage to service the drives backplane.

Note – CRU: This customer-replaceable unit can be replaced by anyone.

3.7.1 Removing the DVD/USB Module

1. Remove media from the drive.

2. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

3. Remove the Sun Fire X4440 HDD7 hard drive.

See Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3 for drive locations.

4. Release the DVD/USB module from the drives backplane. (

Use the sliding pull tab in the drive bay below the DVD/USB module to detach the module from the backplane.

5. Slide the DVD/USB module out of the drive cage.

FIGURE 3-15)

Chapter 3 Servicing Customer-Replaceable Devices 3-21

6. Place the module on an antistatic mat.

FIGURE 3-15 Removing the DVD/USB Module

3.7.2 Installing the DVD/USB Module

1. Slide the DVD/USB module into the front of the chassis until it seats.

(

FIGURE 3-16)

2. Install the drive you removed during the DVD/USB module removal procedure.

3. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

3-22 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 3-16 Installing the DVD/USB Module

Chapter 3 Servicing Customer-Replaceable Devices 3-23

3-24 Sun Fire X4440 Server Service Manual • September 2010

CHAPTER

Servicing Motherboard Components

This chapter describes how to replace the motherboard and its components in the Sun Fire X4440 server.

Note – Before performing any of the procedures in this chapter, perform the

procedures described in Chapter 2, Preparing to Service the System.

Some of the procedures in this chapter are for customer-replaceable units (CRUs) and some are for field-replaceable units (FRUs), as noted in the procedures and in the list below. FRU components should be replaced only by trained service technicians. Contact your Sun Service representative for assistance with FRU replacements.

The following topics are covered in this chapter:

■ Section 4.1, “Servicing DDR2 DIMMs” on page 4-2 (CRU)

■ Section 4.2, “Servicing the Mezzanine Tray” on page 4-12 (CRU)

■ Section 4.3, “Servicing Air Ducts” on page 4-16 (CRU)

■ Section 4.4, “Servicing PCIe Risers” on page 4-21 (CRU)

■ Section 4.5, “Servicing PCIe Cards” on page 4-24 (CRU)

■ Section 4.6, “Servicing the Battery” on page 4-31 (CRU)

■ Section 4.7, “Servicing the Motherboard Assembly” on page 4-34 (FRU)

■ Section 4.8, “Servicing CPUs” on page 4-42 (FRU)

■ Section 4.9, “Resetting Passwords and Clearing CMOS NVRAM” on page 4-49

■ Section 4.10, “Recovering From Corrupt Service Processor Software” on page 4-52

■ Section 4.11, “Using the Reset and NMI Switches” on page 4-55

■ Section 4.12, “Upgrading Two Socket to Four Socket” on page 4-55

Caution – Never attempt to run the server with the covers removed. Hazardous

voltage present.

4-1

Caution – Equipment damage possible. The covers must be in place for proper air

flow.

4.1 Servicing DDR2 DIMMs

This section describes how to diagnose and replace faulty DDR2 (Double-Data Rate) DIMMs. The following topics are covered:

■ “Identifying Faulty DIMMs” on page 4-2

■ “DDR2 DIMM Guidelines” on page 4-5

■ (Includes additional DDR2 DIMM information.)

■ “Removing DDR2 DIMMs” on page 4-7

■ “Installing DDR2 DIMMs” on page 4-9

■ “Installing Additional DDR2 DIMMs” on page 4-11

(How to upgrade the server with additional DDR2 DIMMs)

Refer to the Sun Fire X4140, X4240, and X4440 Servers Diagnostics Guide for additional DIMM troubleshooting information.

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – This procedure requires that you handle components that are sensitive to

static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.8.1, “Electrostatic

Discharge Safety Measures” on page 2-10.

4.1.1 Identifying Faulty DIMMs

The system fault LED lights if the system detects a DDR2 DIMM fault.

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

4-2 Sun Fire X4440 Server Service Manual • September 2010

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Press and hold the Fault Remind button on the mezzanine tray to identify

which DDR2 DIMM is faulty. (

FIGURE 4-1)

3. Note the location of faulty DDR2 DIMMs.

A faulty DDR2 DIMM is identified with a corresponding flashing amber LED on the motherboard.

4. Ensure that all DDR2 DIMMs are seated correctly in their slots. If re-seating the

memory does not fix the problem, remove and replace the faulty memory.

Note – Refer to the Sun Fire X4140, X4240, and X4440 Servers Diagnostics Guide for

more information about DIMM System Event Log (SEL) messages.

Chapter 4 Servicing Motherboard Components 4-3

FIGURE 4-1 Fault Remind Button Locations

4-4 Sun Fire X4440 Server Service Manual • September 2010

4.1.2 DDR2 DIMM Guidelines

Use the DDR2 DIMM guidelines, and FIGURE 4-2 to help you plan the memory configuration of your server.

■ There are 32 slots, 16 on the mezzanine tray, and 16 on the motherboard, in four

branches, that hold industry-standard DDR2 DIMM modules.

■ All DDR2 DIMMs must be the same density (same type).

■ The Sun Fire X4440 supports the following configurations:

■ From: 2 DDR2 DIMMs (minimum configuration)

■ To: 32 DDR2 DIMMs (fully populated configuration)

In increments of 2 DDR2 DIMMs.

■ At minimum, Branch 0 must be fully populated with two DDR2 DIMMs of the

same density (same type).

Chapter 4 Servicing Motherboard Components 4-5

FIGURE 4-2 DDR2 DIMM Layout

4.1.2.1 DDR2 DIMM Placement

Refer to the service label on the cover for DDR2 DIMM placement information. Refer to the Sun Fire X4140, X4240, and X4440 Servers Diagnostics Guide for additional DDR2 DIMM information.

The DIMM population rules for the server are as follows:

■ Each CPU can support a maximum of eight DIMMs.

■ The DIMM slots are paired and the DIMMs must be installed in pairs (0-1, 2-3, 4-5, and

6-7). The memory sockets are colored black

paired by matching colors.

4-6 Sun Fire X4440 Server Service Manual • September 2010

or white to indicate which slots are

■ DIMMs are populated starting from the outside (away from the CPU) and working

toward the inside.

■ CPUs with only a single pair of DIMMs must have those DIMMs installed in that

CPU’s outside white DIMM slots (6 and 7).

■ Only DDR2 800 Mhz, 667Mhz, and 533Mhz DIMMs are supported.

■ Each pair of DIMMs must be identical (same manufacturer, size, and speed).

Note – DDR2 DIMM names in Integrated LOM messages are displayed with the full

name, such as /SYS/MB/P0/D7.

4.1.2.2 DDR2 DIMM Fillers

DDR2 DIMM fillers are installed in all unoccupied DIMM sockets. All sockets must be occupied by either a filler or a DDR2 DIMM. When DDR2 DIMMs are added, remove the fillers. When DDR2 DIMM are removed, add extra fillers. Always place fillers in empty sockets.

FIGURE 4-3 Fillers for DDR2 DIMM Slots

4.1.3 Removing DDR2 DIMMs

Caution – Ensure that all power is removed from the server before removing or

installing DDR2 DIMMs. You must disconnect the power cables before performing this procedure.

1. Review Section 4.1.2, “DDR2 DIMM Guidelines” on page 4-5 for memory

configuration information.

2. Prepare the server for service.

Chapter 4 Servicing Motherboard Components 4-7

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

3. If you are replacing a faulty DDR2 DIMM, press the Fault Remind button on

the motherboard and mezzanine tray to locate the DDR2 DIMM that you want to replace.

The faulty DDR2 DIMM LED flashes when the Fault Remind button is pressed and held. All faulty DIMMs are indicated with an amber LED, so that you can install the replacement DDR2 DIMM in the same location.

4. Do one of the following.

■ If the faulty DIMM is located on the mezzanine board, then lift up the air duct.

(

FIGURE 4-4 [1]).

■ If the faulty DIMM is located on the motherboard, then remove the mezzanine

tray. See Section 4.2, “Servicing the Mezzanine Tray” on page 4-12.

Tip – Make a note of the faulty DDR2 DIMM location.

5. Push down on the ejector tabs on each side of the DDR2 DIMM until the

DIMM is released (

FIGURE 4-4).

6. Grasp the top corners of the faulty DDR2 DIMM and remove it from the server.

4-8 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-4 Removing DDR2 DIMM

7. Place the DDR2 DIMM on an antistatic mat.

8. Repeat Step 5 through Step 7 to remove any additional DDR2 DIMMs.

4.1.4 Installing DDR2 DIMMs

Caution – Ensure that all power is removed from the server before removing or

installing DDR2 DIMMs, or damage to the DDR2 DIMM might occur. You must disconnect all power cables from the system before performing this procedure.

Tip – See Section 4.1.2, “DDR2 DIMM Guidelines” on page 4-5 for information about

configuring the DDR2 DIMMs.

1. Unpack the replacement DDR2 DIMMs and place them on an antistatic mat.

2. Ensure that the ejector tabs are in the open position.

3. Line up the replacement DDR2 DIMM with the connector (

Align the DDR2 DIMM notch with the key in the connector. This ensures that the DDR2 DIMM is oriented correctly.

FIGURE 4-5).

Chapter 4 Servicing Motherboard Components 4-9

4. Push the DDR2 DIMM into the connector until the ejector tabs lock the DDR2

DIMM in place.

If the DDR2 DIMM does not easily seat into the connector, verify that the orientation of the DDR2 DIMM is as shown in

FIGURE 4-5. If the orientation is

reversed, damage to the DDR2 DIMM might occur.

5. Repeat Step 2 through Step 4 until all replacement DDR2 DIMM are installed.

6. Do one of the following.

■ If the faulty DIMM was located on the mezzanine board, then lower the air

duct. (

■ If the faulty DIMM was located on the motherboard, then replace the

FIGURE 4-5 [1]).

mezzanine tray. See Section 4.2, “Servicing the Mezzanine Tray” on page 4-12.

7. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

4-10 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-5 Installing DDR2 DIMMs

4.1.5 Installing Additional DDR2 DIMMs

Before you begin, see Section 4.1.2, “DDR2 DIMM Guidelines” on page 4-5, for information about DDR2 DIMM configuration guidelines.

Caution – Ensure that all power is removed from the server before installing DDR2

DIMMs or damage to the DDR2 DIMMs might occur. You must disconnect all power cables from the system before performing this procedure.

1. Remove the mezzanine tray, to access the DIMMs, if the DIMMs are located on

the motherboard.

See Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

2. Remove any fillers to be replaced with DIMMs.

Set the fillers aside for future use if needed later.

3. Unpack the replacement DDR2 DIMMs and place them on an antistatic mat.

4. Ensure that the ejector tabs are in the open position.

Chapter 4 Servicing Motherboard Components 4-11

5. Line up the DDR2 DIMM with the connector (FIGURE 4-5).

Align the DDR2 DIMM notch with the key in the connector. This ensures that the DDR2 DIMM is oriented correctly.

6. Push the DDR2 DIMM into the connector until the ejector tabs lock the DIMM

in place.

If the DDR2 DIMM does not easily seat into the connector, verify that the orientation of the DDR2 DIMM is as shown in

FIGURE 4-4. If the orientation is

reversed, damage to the DDR2 DIMM might occur.

7. Repeat Step 2 through Step 6 until all DDR2 DIMMs are installed.

8. Do one of the following.

■ If the faulty DIMM was located on the mezzanine board, then lower the air

duct. (

■ If the faulty DIMM was located on the motherboard, then replace the

FIGURE 4-5 [1]).

mezzanine tray. See Section 4.2, “Servicing the Mezzanine Tray” on page 4-12.

9. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

4.2 Servicing the Mezzanine Tray

The following topics are covered:

■ “Removing the Mezzanine Tray” on page 4-13

■ “Installing the Mezzanine Tray” on page 4-14

You must remove the mezzanine tray when removing and installing the motherboard.

4-12 Sun Fire X4440 Server Service Manual • September 2010

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – Ensure that all power is removed from the server before installing

mezzanine tray or damage to system components might occur. You must disconnect all power cables from the system before performing this procedure.

4.2.1 Removing the Mezzanine Tray

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Unlock the two mezzanine tray tabs by pressing away from the mezzanine tray, as shown in

3. Grab the handles and rotate the handles towards the center of the mezzanine tray [2].

4. Lift the mezzanine tray up [3].

5. Set the mezzanine tray aside.

Place the mezzanine tray on an antistatic mat.

FIGURE 4-6. [1]

Chapter 4 Servicing Motherboard Components 4-13

FIGURE 4-6 Removing the Mezzanine Tray

4.2.2 Installing the Mezzanine Tray

1. Hold the two handles and carefully place the mezzanine tray into the motherboard as shown in

Ensure that the mezzanine tray is aligned and fully seated. The handles should click into the tabs.

4-14 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-7.

FIGURE 4-7 Installing the Mezzanine Tray

2. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

Chapter 4 Servicing Motherboard Components 4-15

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

4.3 Servicing Air Ducts

The following topics are covered:

■ Section 4.3.1, “Removing the Air Duct” on page 4-16

■ Section 4.3.2, “Installing the Air Duct” on page 4-18

The motherboard and mezzanine each have an associated air duct or baffle. You must remove the air duct when removing and installing the following components:

■ Power distribution board

■ Power supply unit (PSU) PDB

■ Paddle card

■ Motherboard

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – To prevent the system from overheating, ensure that the air duct is

correctly installed before powering on the server.

4.3.1 Removing the Air Duct

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

4-16 Sun Fire X4440 Server Service Manual • September 2010

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Remove the mezzanine tray, to access the air duct.

See Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

3. Lift the air baffle out of the mezzanine tray. (

FIGURE 4-8)

4. Slide the motherboard air duct to the right to disengage the pin on the left side. [1]

5. Slide the air duct to the left to disengage the pin on the right side. [2]

6. Move the air duct towards the back to clear the lip on the midwall.

7. Lift the air duct out of the server. [3]

8. Set the air duct aside.

Chapter 4 Servicing Motherboard Components 4-17

FIGURE 4-8 Removing the Air Duct

4.3.2 Installing the Air Duct

Caution – When the server is in operation, ensure that the air duct is correctly

installed to prevent the system from overheating.

1. Install the air duct into the chassis as shown in

Ensure that the air duct is aligned and fully seated in the chassis.

2. Install the mezzanine air baffle as shown in

Ensure that the air baffle is aligned and fully seated in the mezzanine tray.

4-18 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-9.

3. Reinstall the mezzanine tray.

See Section 4.2.2, “Installing the Mezzanine Tray” on page 4-14.

4. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

Chapter 4 Servicing Motherboard Components 4-19

FIGURE 4-9 Installing the Air Duct

4-20 Sun Fire X4440 Server Service Manual • September 2010

4.4 Servicing PCIe Risers

The following topics are covered:

■ Section 4.4.1, “Removing a PCIe Riser” on page 4-21

■ Section 4.4.2, “Installing a PCIe Riser” on page 4-23

PCIe cards are installed on vertical riser assemblies. You must remove the relevant riser assembly to access a PCIe card. You must remove all three PCIe riser assemblies when replacing the motherboard.

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – This procedure requires that you handle components that are sensitive to

static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.8.1, “Electrostatic

Discharge Safety Measures” on page 2-10.

4.4.1 Removing a PCIe Riser

Caution – Ensure that all power is removed from the server before removing or

installing risers. You must disconnect the power cables before performing this procedure.

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

Chapter 4 Servicing Motherboard Components 4-21

d. Disconnect any data cables connected to the cards on the PCIe riser being

removed.

Label the cables to ensure proper connection later.

e. Slide the server out of the rack.

See Section 2.6, “Extending the Server to the Maintenance Position” on

page 2-5.

f. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Remove the mezzanine tray, to access the riser.

See Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

3. If you are servicing a PCIe card, locate the PCIe card position in the server.

4. Disconnect any data cables connected to the cards on the PCIe riser being removed.

Label the cables to ensure proper connection later.

5. Remove the rear panel PCI crossbeam. (

FIGURE 4-10 [1])

a. Loosen the two captive Phillips screws on the end of the PCI crossbeam.

b. Lift the PCI crossbeam up and back to remove it from the chassis.

6. Loosen the captive retaining screw holding the front end of the riser to the motherboard. [2]

7. Loosen the Phillips screw on the end of the riser.

8. Lift the riser up to remove it from the server.

Remove the riser and any PCIe cards attached to it as a unit.

4-22 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-10 Removing a PCIe Riser

4.4.2 Installing a PCIe Riser

Caution – Ensure that all power is removed from the server before removing or

installing risers. You must disconnect the power cables before performing this procedure.

1. Lower the PCIe riser and any cards attached to the PCIe riser into the system.

2. Slide the back of the riser into the motherboard rear panel stiffener.

3. Tighten the screw that secures the riser to the motherboard. (

FIGURE 4-11 [1])

4. Install the rear panel PCI crossbeam. [2]

a. Slide the crossbeam down over the PCIe risers.

b. Secure the PCI crossbeam is secured with two captive Phillips screws.

5. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Connect any data cables to the PCIe card.

Route data cables through the cable management arm.

Chapter 4 Servicing Motherboard Components 4-23

c. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

d. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

e. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

FIGURE 4-11 Installing a PCIe Riser

4.5 Servicing PCIe Cards

See Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25 for PCIe card configuration guidelines.

The following topics are covered:

■ Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25

■ Section 4.5.2, “Removing PCIe Cards” on page 4-26

■ Section 4.5.3, “Installing PCIe Cards” on page 4-28

4-24 Sun Fire X4440 Server Service Manual • September 2010

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – This procedure requires that you handle components that are sensitive to

static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Section 2.8, “Performing

Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10.

Caution – Ensure that all power is removed from the server before removing or

installing expansion cards. You must disconnect the power cables before performing this procedure.

4.5.1 Sun Fire X4440 PCIe Card Guidelines

The PCI expansion system is configured using two types of riser cards.

Riser type 1 is used in the Riser 0 and Riser 1 positions and Riser type 2 is used in the slot 2 position as shown in PCIe lanes and the mechanical width desicribes the riser PCIe connector size. PCIe cards with x4, x8 or x16 mechanical finger pins will fit in any riser slot but will operate at the electrical lane width of the slot.

TABLE 4-1. The electrical width is the number of active

TABLE 4-1 Sun Fire X4440 Riser Guidelines

Riser/Slot Numbers Electrical Mechanical Source

Riser 0 - Slot 0 x8 x8 MCP55

Riser 0 - Slot 3 x8 x8 MCP55

Riser 1 - Slot 1 x8 x8 MCP55

Riser 1 - Slot 4 x8 x8 IO55

Riser 2 - Slot 2 x16 x16 IO55

Riser 2 - Slot 5 x4 x8 IO55

Note – The SGXPCIESAS-R-INT-Z HBA should be installed in slot 0 to avoid system

overheating. Make sure that the firmware is at SW 3.1 or later when installing the HBA in Slot 0.

Chapter 4 Servicing Motherboard Components 4-25

FIGURE 4-12 Identifying PCIe Cards

4.5.2 Removing PCIe Cards

Caution – Ensure that all power is removed from the server before removing or

installing expansion cards. You must disconnect the power cables before performing this procedure.

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

4-26 Sun Fire X4440 Server Service Manual • September 2010

2. Locate the PCIe card that you want to remove, and note its corresponding riser board.

See Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10 for more information about PCIe slots and their locations.

3. If necessary, make a note of where the PCIe cards are installed.

4. Unplug all data cables from the card.

Note the location of all cables for reinstallation later.

5. Remove the rear panel crossbeam and then the PCIe riser. (

FIGURE 4-13) [1, 2, 3]

See Section 4.4.1, “Removing a PCIe Riser” on page 4-21.

6. Carefully remove the PCIe card from the riser board connector. [4]

7. Place the PCIe card on an antistatic mat.

8. If you are not replacing the PCIe card, install a PCIe filler panel.

PCIe filler panels are located in the motherboard rear panel.

Chapter 4 Servicing Motherboard Components 4-27

FIGURE 4-13 Removing a PCIe Card

4.5.3 Installing PCIe Cards

Caution – Ensure that all power is removed from the server before removing or

installing expansion cards. You must disconnect the power cables before performing this procedure.

1. Unpack the replacement PCIe card and place it on an antistatic mat.

2. Locate the proper PCIe slot for the card you are replacing.

4-28 Sun Fire X4440 Server Service Manual • September 2010

3. If necessary, review the PCIe Card Guidelines to plan your installation.

See Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25 for additional information.

4. Remove the PCIe riser board.

See Section 4.4, “Servicing PCIe Risers” on page 4-21.

5. If the server has been continously used for an extended time, inspect the slot for particles.

Clean the slot with filtered, compressed air, as required.

6. Remove the PCI filler panel. (

FIGURE 4-14 [1])

PCIe filler panels are located in the motherboard rear panel.

7. Insert the PCIe card into the correct slot on the PCIe riser board. [2]

8. Replace the PCIe riser. [3]

See Section 4.4.2, “Installing a PCIe Riser” on page 4-23.

a. Slide the riser back until it seats in its slot in the rear panel.

b. Tighten the captive No. 2 Phillips screw securing the riser to the

motherboard.

9. Replace the rear panel PCI crossbeam. [4]

a. Slide the crossbeam down over the PCIe risers.

b. Secure the PCI crossbeam is secured with two captive Phillips screws.

10. Connect any data cables required to the PCIe card.

Route data cables through the cable management arm.

11. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

Chapter 4 Servicing Motherboard Components 4-29

FIGURE 4-14 Installing a PCIe Card

4-30 Sun Fire X4440 Server Service Manual • September 2010

4.6 Servicing the Battery

The following topics are covered:

■ Section 4.6.1, “Removing the Battery” on page 4-32

■ Section 4.6.2, “Installing the Battery” on page 4-33

The battery maintains system time when the server is powered off and a time server is unavailable. The battery also maintains volatile BIOS CMOS settings. If the server fails to maintain the proper time when the server is powered off and not connected to a network, replace the battery.

You need a small (No. 1 flat-blade) non-metallic screwdriver or equivalent.

Note – CRU: This customer-replaceable unit can be replaced by anyone.

Caution – Ensure that all power is removed from the server before removing or

installing the battery. You must disconnect the power cables from the system before performing this procedure.

Chapter 4 Servicing Motherboard Components 4-31

FIGURE 4-15 Battery Location

4.6.1 Removing the Battery

1. Prepare the server for service.

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Slide the server out of the rack.

See Section 2.6, “Extending the Server to the Maintenance Position” on

page 2-5.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

4-32 Sun Fire X4440 Server Service Manual • September 2010

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Remove the PCIe riser closest to the power supply.

See Section 4.4.1, “Removing a PCIe Riser” on page 4-21.

See Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25.

3. Press the latch and remove the battery from the motherboard.

Use a small (No. 1 flat-blade) non-metallic screwdriver or equivalent.

4.6.2 Installing the Battery

1. Unpack the replacement battery.

2. Press the new battery into the motherboard.

Install the positive side (+) facing upward, away from the motherboard.

3. Install the PCIe riser 0 with any associated cards.

See Section 4.4.2, “Installing a PCIe Riser” on page 4-23.

4. Return the server to operation.

a. Install the top cover.

See Section 6.1, “Installing the Top Cover” on page 6-2.

b. Slide the server into the rack.

See Section 6.3, “Returning the Server to the Normal Rack Position” on

page 6-4.

c. Reconnect the power cord (or cords) to the power supply (or supplies).

Verify that the AC Present LED is lit.

See Section 6.4, “Powering On the Server” on page 6-6.

d. Power on the server.

See Section 6.4, “Powering On the Server” on page 6-6.

5. Use the ILOM date command to set the day and time.

See the Integated Lights Out Management Guide.

Chapter 4 Servicing Motherboard Components 4-33

4.7 Servicing the Motherboard Assembly

The following topics are covered:

■ Section 4.7.1, “Removing the Motherboard Assembly” on page 4-34

■ Section 4.7.2, “Installing the Motherboard Assembly” on page 4-36

■ Section 4.7.3, “Servicetool FRU Update Procedures” on page 4-38

You must remove the motherboard assembly to access the following components:

■ Power distribution board

■ Paddle card

Note – FRU: This field-replaceable unit should be replaced only by qualified service

technicians. Contact your Sun Service representative for assistance.

Caution – Ensure that all power is removed from the server before removing or

installing the motherboard assembly. You must disconnect the power cables from the system before performing this procedure.

Caution – This procedure requires that you handle components that are sensitive to

electrostatic discharge. This discharge can cause server components to fail. To avoid damage, ensure that you follow the antistatic practices as described in Section 2.8,

“Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10.

Caution – This procedure requires removing the server from the

rack. The server is heavy. Two people are required to remove it from the rack.

4.7.1 Removing the Motherboard Assembly

You need a No. 2 Phillips screwdriver.

1. Prepare the server for service.

4-34 Sun Fire X4440 Server Service Manual • September 2010

a. Power off the server.

See Section 2.5, “Powering Off the Server” on page 2-4.

b. Disconnect the power cord (or cords) from the power supply (or supplies).

See Section 2.5, “Powering Off the Server” on page 2-4.

c. Remove the server from the rack.

See Section 2.7, “Removing a Server From the Rack” on page 2-8.

d. Attach an antistatic wrist strap.

See Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention

Measures” on page 2-10.

e. Remove the top cover.

See Section 2.9, “Removing the Top Cover” on page 2-12.

2. Remove the mezzanine tray.

See Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

3. Remove the air duct.

See Section 4.3.1, “Removing the Air Duct” on page 4-16.

4. Remove the PCIe cards and risers.

See Section 4.4.1, “Removing a PCIe Riser” on page 4-21. Note the location of expansion cards in the PCIe risers.

5. If you are replacing the motherboard, remove the mezzanine tray supports.

Use a No. 2 Phillips screwdriver.

6. Disconnect the PDB ribbon cable. (

FIGURE 4-16 [1])

See Section 5.8.7, “Removing a PDB Cable” on page 5-38.

Caution – The drive data cables are delicate. Ensure that they are safely out of the

way when servicing the motherboard.

7. Remove the 4 screws that secure the motherboard to the bus bar. [2]

Use a No. 2 Phillips screwdriver.

8. Loosen the tray attachment screw next to the chassis midwall. [2]

9. Gently slide the motherboard to the rear and carefully lift it upward. [3] Lift the motherboard tray out of the chassis.

Move the motherboard carefully.

10. Place the motherboard assembly on an antistatic mat.

Chapter 4 Servicing Motherboard Components 4-35

FIGURE 4-16 Removing the Motherboard Assembly

4.7.2 Installing the Motherboard Assembly

Caution – This procedure requires that you handle components that are sensitive to

static discharge. Static discharge can cause component failures. To avoid damage, ensure that you follow antistatic practices as described in Section 2.8, “Performing

Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10.

1. If you are replacing the motherboard only, do the following:

a. Replace the CPUs, as required.

b. Apply thermal grease.

Follow the applicable grease procedure included with the grease.

c. Install the CPU heat sinks on the motherboard assembly, as required..

2. Place the motherboard tray into the chassis. (

■ Move the motherboard tray carefully.

4-36 Sun Fire X4440 Server Service Manual • September 2010

FIGURE 4-17 [1])

Sun Oracle Fire X4440 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual