Sun Oracle F40 User Manual

Sun Flash Accelerator F40 PCIe Card

User’s Guide

Part No.: E29741-06
June 2014

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Contents

Using This Documentation vii

Sun Flash Accelerator F40 PCIe Card Overview 1

Card Overview 1

About the Sun Flash Accelerator F40 PCIe Card 1

Key Features 2

Characteristics 3

Card Hardware Components 3

Card Software and Firmware Components 5

Card LEDs 5

Card Specifications 6

Physical Dimensions 7

Environmental Specifications 7

Electrical Specifications 8

Preparing the Card for Installation 11

Required Tools 11

Ship Kit Contents 12

Observing Safety Precautions 13

General Safety Information 13

Safety Symbols 13

ESD Safety Measures 14

Antistatic Wrist Strap 14

iii

Antistatic Mat 14

▼ Perform ESD Prevention Measures 14

▼ Update the Host Operating System 15

Installing the Card 17

Installation Overview 17

Installing the Card Into a Server 18

Card Optimization Guidelines 18

▼ Install a New Card 19

▼ Remove an Existing Card From a Server 22

Servicing the Card 25

Service Overview 25

▼ Update the Card Software 26

▼ Update the Card Firmware 26

Technical Support 28

Servicing the Card Using the ddcli Utility 28

Accessing the ddcli Utility 29

▼ Access Text Menu Interface in ddcli Utility 29

▼ Access Command Line Interface (CLI) in ddcli Utility 30

▼ Verify Card Status 30

ddcli Utility Command Summary 30

List All Command 31

List Command 32

Update Flash Package Command 35

Health Reporting Command 36

Locate Card Command 38

Format Card Command 39

Show the Vital Product Data Command 40

iv Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Extract SMART Logs Command 42

Help Command 44

Troubleshooting Using Card LEDs 45

Error Messages 46

Exception Handling 47

Firmware Exception Error Messages 48

Reason Codes 49

Index 51

Contents v

vi Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Using This Documentation

This users guide provides detailed procedures that describe installing, configuring,
and servicing Oracle’s Sun Flash Accelerator F40 PCIe Card.

This document is written for technicians, system administrators, authorized service
providers (ASPs), and users who have advanced experience troubleshooting and
replacing hardware.

Note – For specific installation instructions, see your server installation guide. For

information about restrictions and use of the Sun Flash Accelerator F40 PCIe Card on
your server, see the most recent version of the server product notes.

This preface contains the following sections:

■ “Product Notes” on page vii

■ “Related Documentation” on page viii

■ “Feedback” on page viii

■ “Access to Oracle Support” on page viii

Product Notes

For late-breaking information and known issues about this product, refer to the
product notes at the Sun Flash Accelerator F40 PCIe Card Documentation Library:

http://www.oracle.com/pls/topic/lookup?ctx=SunFlashF40

vii

Related Documentation

Documentation Links

All Oracle products http://www.oracle.com/documentation

Sun Flash Accelerator
F40 PCIe card

Oracle Solaris OS and
systems software library

http://www.oracle.com/pls/topic/lookup?ctx=
SunFlashF40

www.oracle.com/technetwork/indexes/documentation/
index.html#sys_sw

Feedback

Provide feedback about this documentation at:

http://www.oracle.com/goto/docfeedback

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For
information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=

info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs

if you are hearing impaired.

viii Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Sun Flash Accelerator F40 PCIe Card
Overview

Review the following product information sections before you install or service the
Sun Flash Accelerator F40 PCIe Card:

■ “Card Overview” on page 1

■ “Card Specifications” on page 6

Card Overview

The following sections provide an overview of Sun Flash Accelerator F40 PCIe Card
features:

■ “About the Sun Flash Accelerator F40 PCIe Card” on page 1

■ “Key Features” on page 2

■ “Card Software and Firmware Components” on page 5

■ “Card Hardware Components” on page 3

■ “Card LEDs” on page 5

About the Sun Flash Accelerator F40 PCIe Card

The Sun Flash Accelerator F40 PCIe Card is a turnkey PCI-E 2.0, host bus adapter
(HBA), low-profile, half-height, and half-length PCIe board form factor flash memory
storage card.

1

Related Information

■ “Card Specifications” on page 6

Key Features

Sun Flash Accelerator F40 PCIe Card key features include:

Feature Description

Proven enterprise reliability Block-level and page-level failure protection.

Best-in-class read and write
performance

Capacity 400 GB, usable.

Life monitoring capability Functional life expectancy based on read/writes such as

Low host burden No static CPU and memory overhead.

Operating systems Per server.

PCIe standard PCI Express– 2.0, x8, PCIe low-profile bracket.

LED status indicators Three board-mounted, right-angle LEDs shine through the

2 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

0.095 msec write latency (8k transfer size).

write workloads, duty cycle writes, and retired blocks.

PCI bracket to indicate activity, drive life, and status.

Characteristics

The Sun Flash Accelerator F40 PCIe Card has the following general characteristics:

Characteristic Value

Device name Sun Flash Accelerator F40 PCIe Card

Manufacturing name Sun Flash Accelerator F40 PCIe Card

Capacity 400 GB, usable, 100 GB per flash drive module

Firmware IT

NAND eMLC (

Card style Low-profile, half-height, and half-length PCIe board

enterprise multi-level cell)

Related Information

■ “Card Specifications” on page 6

Card Hardware Components

The Sun Flash Accelerator F40 PCIe Card contains these hardware components:

Component Description

Four SSD flash memory
modules

PCI-E to SAS protocol
controller

Energy storage
components

Total of 400 GB 32nm eMLC NAND flash is directly mounted on
the card in two stacks. Each flash module hosts an integrated
multi-channel NAND flash controller.

The card host controller has a PCI-E 2.0 x8 host interface
connecting to a SAS/SATA x4 6 Gbit/sec protocol controller.

Energy storage component capacitance allows time to shut down
tasks cleanly, assuring full data retention during loss of power.

The Sun Flash Accelerator F40 PCIe Card is a block storage device, with block sizing
optimization capabilities. You can use the card for either nonpersistent or persistent
data. The card offers high-performance with low latency and a low CPU burden. The
Sun Flash Accelerator F40 PCIe Card is designed with advanced enterprise
multi-level cell NAND (eMLC) technology for high-level performance and write
durability, while providing higher capacity than SLC NAND cards.

Sun Flash Accelerator F40 PCIe Card Overview 3

The Sun Flash Accelerator F40 PCIe Card presents itself to the operating system
through a Fusion-MPT™ interface as a flash card with four drives, that requires
minimal user configuration. The card functions using a SAS controller with drive
firmware running on its internal processor. The controller connects to up to four
embedded flash memory modules.

For example, one Sun Flash Accelerator F40 PCIe Card displays as follows in an
Oracle Solaris operating system:

5. c0t500051610010E810d0 <ATA-3E128-TS2-550B00-T3EM cyl 65533 alt
2 hd 16 sec 186>
/scsi_vhci/disk@g500051610010e810

6. c0t500051610010EA9Cd0 <ATA-3E128-TS2-550B00-T3EM cyl 65533 alt
2 hd 16 sec 186>
/scsi_vhci/disk@g500051610010ea9c

7. c0t500051610010EC0Cd0 <ATA-3E128-TS2-550B00-T3EM cyl 65533 alt
2 hd 16 sec 186>
/scsi_vhci/disk@g500051610010ec0c

8. c0t500051610010EC60d0 <ATA-3E128-TS2-550B00-T3EM cyl 65533 alt
2 hd 16 sec 186>
/scsi_vhci/disk@g500051610010ec60

The Sun Flash Accelerator F40 PCIe Card uses a low-profile, half-height, and
half-length PCIe board, as shown in the following illustration.

FIGURE: Sun Flash Accelerator F40 PCIe Card Components

Figure Legend

1 Flash stack 1 (Cage 1)

2 Flash stack 2 (Cage 2)

3 Board

4 Bracket

4 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

The card meets the PCI low-profile MD2 specification. The card has a PCIe interface
that complies with the PCI Express Specification 2.0.

Related Information

■ “Card Software and Firmware Components” on page 5

Card Software and Firmware Components

The following firmware and software modules are included with the Sun Flash
Accelerator F40 PCIe Card:

Component Description

SAS controller firmware The SAS firmware controller runs on the PCIe host controller

board of the Sun Flash Accelerator F40 PCIe Card.

Flash controller
firmware

DDCLI The DDCLI software is a user application. The ddcli utility is a

The NAND flash controller firmware provides firmware for the
four SSD flash modules.

standalone CLI that allows you to service and monitor any Sun
Flash Accelerator F40 PCIe Card connected to the server.

For hardware, firmware, and software compatibility information, refer to the Sun
Flash Accelerator F40 PCIe Card Product Notes.

Related Information

■ “Card Hardware Components” on page 3

Card LEDs

Use the Sun Flash Accelerator F40 PCIe Card LEDs to determine the status of the
card. Three LEDs that are located on the PCI bracket indicate drive life, card status,
and card activity.

Sun Flash Accelerator F40 PCIe Card Overview 5

Image Normal LED state Service required

(1) Life LED - Green steady

(2) Status LED - Green steady

(3) Activity LED - Green blinks when disk
access, dark when idle

Related Information

■ “Troubleshooting Using Card LEDs” on page 45

Yellow, Red

Yellow, Red

Card Specifications

The following sections describe information you need before installing or servicing
the Sun Flash Accelerator F40 PCIe Card:

■ “Physical Dimensions” on page 7

■ “Environmental Specifications” on page 7

■ “Electrical Specifications” on page 8

Note – For information about specifications on your server, see the most recent

version of the server documentation. For compliance specifications, refer to the Sun
Flash Accelerator F40 PCIe Card Safety and Compliance Guide.

6 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Physical Dimensions

The Sun Flash Accelerator F40 PCIe Card has the following physical dimensions:

Specification Dimension

Height 2.7 in. (70 mm)

Length 6.6 in. (167 mm)

Weight 0.5 lb / 10 oz maximum (283.5 g)

Related Information

■ “About the Sun Flash Accelerator F40 PCIe Card” on page 1

Environmental Specifications

The Sun Flash Accelerator F40 PCIe Card operates and is stored in an environment
defined by the following parameters:

Specification Measurement

Temperature
range

Relative humidity
range

Altitude • Operational environment: Up to 9840 ft (3,000 m)

Airflow
requirement

• Operatiing temperature: 0 ˚C to 74˚C
(measured at card temperature sensor)

• Operational environment: 5 ˚C to 55˚C (dry bulb)

• Storage and transit environment: –20 ˚C to 75 ˚C (dry bulb)

• Thermal sensor temperature cannot exceed 75 ˚C

• Maximum dry bulb temperature shall be derated by 3.3 ˚C per 1000
m above 500 m

• Four thermal sensors on the cards monitor each flash drive module

• Operational environment: 8% to 80% noncondensing

• Storage and transit environment: 5% to 95% noncondensing

• Non-operating: -20˚C to 75˚C noncondensing

• Storage and transit environment: Up to 39,370 ft (12,000 m)

More than 200 LFPM (linear feet/minute)

Sun Flash Accelerator F40 PCIe Card Overview 7

The Sun Flash Accelerator F40 PCIe Card is designed to provide continuous full
bandwidth performance with flash disk temperatures up to 73 ˚C. Qualified host
platforms with required software updates operate with sufficient margin to the
maximum temperature under worst case environments.

Should the system maximum operating temperature be exceeded, or a system fault
occur which causes internal temperatures of the flash disks to rise above this limit,
the card responds as follows:

■ 74 ˚C - Disk write throttling is engaged to reduce card power.

■ Card status LED yellow.

■ Temperature warning displays in ddcli -health output.

■ 76 ˚C - Additional disk write throttling is engaged.

■ Card status LED red.

■ Critical temperature status displays in ddcli -health output.

Caution – Sustained critical temperatures may cause data loss.

Note – For specific site planning guidelines and best practices, refer to the server site

planning guide and product notes for your server.

Related Information

■ “About the Sun Flash Accelerator F40 PCIe Card” on page 1

Electrical Specifications

The Sun Flash Accelerator F40 PCIe Card receives power from the PCI Express +12
VDC and +3.3 VDC power rails as shown in the following table:

Specification Value 3.3 Vdc 12 Vdc

DC power requirements PCI Express DC voltage 3.3 V

+/-5%

Power dissipation Not to exceed 23.5 W

DC voltage tolerance 3.3 V +/-5% 3.3 V aux +/-5% 12 V +/-8%

DC current Idle: Max (100% write):

+12 V: 510 mA rms 1.62 A rms

12 V +/- 8%

8 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Specification Value 3.3 Vdc 12 Vdc

+3.3 V: 1.6 A rms 1.65 A rms

+3.3 V aux: 30 mA rms 30 mA rms

Total power: 11.5 W 25 W max

Related Information

■ “About the Sun Flash Accelerator F40 PCIe Card” on page 1

Sun Flash Accelerator F40 PCIe Card Overview 9

10 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Preparing the Card for Installation

The following sections contain information about preparing a Sun Flash Accelerator
F40 PCIe Card for installation:

■ “Required Tools” on page 11

■ “Ship Kit Contents” on page 12

■ “Observing Safety Precautions” on page 13

■ “ESD Safety Measures” on page 14

■ “Update the Host Operating System” on page 15

Note – For specific installation instructions, see your system installation guide. For

information about installation and use of the card on your server, see the most recent
version of the server product notes.

Required Tools

You need the following tools to install or service the Sun Flash Accelerator F40 PCIe
Card:

■ Antistatic wrist strap

■ Antistatic mat

■ No. 1 Phillips screwdriver

Related Information

■ “Installing the Card Into a Server” on page 18

11

Ship Kit Contents

The ship kit contains the components shown in the following diagram:

FIGURE: Sun Flash Accelerator F40 PCIe Card Ship Kit Contents

Figure Legend

1 Documentation

2 ESD wrist strap (Note: Not included in some ship kits)

3 Foam

4 Antistatic bag

5 Bracket screw

6 Sun Flash Accelerator F40 PCIe Card with low profile PCIe mounting bracket

7 Packaging

12 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Related Information

■ “Installing the Card Into a Server” on page 18

Observing Safety Precautions

This section contains information about safeguarding the equipment and personnel
from damage:

■ “General Safety Information” on page 13

■ “Safety Symbols” on page 13

■ “ESD Safety Measures” on page 14

■ “Perform ESD Prevention Measures” on page 14

General Safety Information

For your protection, observe the following safety precautions when setting up your
equipment:

■ Follow all cautions and instructions marked on the equipment.

■ Follow all cautions and instructions described in the documentation shipped with

your system, and described in the server’s safety information.

■ Follow the electrostatic discharge safety practices as described in this section.

■ Handle the card by the edges.

Safety Symbols

Note the meanings of the following symbols that might appear in this document:

Caution – There is a risk of personal injury or equipment damage. To avoid

personal injury and equipment damage, follow the instructions.

Caution – Hot surface. Avoid contact. Surfaces are hot and might cause personal

injury if touched.

Preparing the Card for Installation 13

Caution – Hazardous voltages are present. To reduce the risk of electric shock and

danger to personal health, follow the instructions.

ESD Safety Measures

Electrostatic discharge (ESD) sensitive devices, such as the motherboard, PCI cards,
hard drives, and memory modules, require special handling.

Caution – Circuit boards and hard drives contain electronic components that are

extremely sensitive to static electricity. Ordinary amounts of static electricity from
clothing or the work environment can destroy the components located on these
boards. Do not touch the components along their connector edges.

Caution – You must disconnect all server power supplies before servicing any of the

components documented in this guide.

Antistatic Wrist Strap

Wear an antistatic wrist strap when handling ESD-sensitive components.

Antistatic Mat

Place ESD-sensitive components such as motherboards, memory, and other PCBs on
an antistatic mat (not provided).

Related Information

■ “Perform ESD Prevention Measures” on page 14

▼ Perform ESD Prevention Measures

1. Prepare an antistatic surface to set parts on during the removal, installation, or
replacement process.

Place ESD-sensitive components such as the printed circuit boards on an antistatic
mat. The following items can be used as an antistatic mat:

14 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

■ Antistatic bag used to wrap a replacement part

■ ESD mat

■ A disposable ESD mat (shipped with some replacement parts or optional

system components)

2. Attach an antistatic wrist strap.

When servicing or removing server components, attach an antistatic strap to your
wrist and then to a metal area on the chassis.

Related Information

■ “ESD Safety Measures” on page 14

▼ Update the Host Operating System

Check the Sun Flash Accelerator F40 PCIe Card Product Notes for the latest firmware
requirements, available at the Sun Flash Accelerator F40 PCIe Card Documentation
Library:

http://oracle.com/pls/topic/lookup?ctx=SunFlashF40.

● Download and install any firmware updates required to support the card, host

bus adapter (HBA), drive backplane, system BIOS, or OBP/system (Oracle
Solaris) firmware for your system from this location:

https://support.oracle.com

Note – The Sun Flash Accelerator F40 PCIe Card firmware update procedure is

described in “Update the Card Firmware” on page 26.

Preparing the Card for Installation 15

16 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Installing the Card

This section contains information about installing the Sun Flash Accelerator F40 PCIe
Card into a server.

■ “Installation Overview” on page 17

■ “Installing the Card Into a Server” on page 18

Related Information

■ “Preparing the Card for Installation” on page 11

■ “Sun Flash Accelerator F40 PCIe Card Overview” on page 1

Installation Overview

To quickly install your Sun Flash Accelerator F40 PCIe Card into a system, refer to
the following table:

Step Task See

1. Prepare the card for installation.
Carefully unpack the card and inspect it
for damage. Follow ESD precautions.

2. Prepare the system for service.
Turn off the system. Remove all server
power cords. Remove the server cover.

3. Insert the card in an available PCIe slot. “Installing the Card Into a Server” on

4. Secure the bracket to the system’s chassis. “Install a New Card” on page 19, and

5. Return the server to service.
Replace the cover and the power cord,
and then power up the system.

“Preparing the Card for Installation”
on page 11

Refer to the server service manual.

page 18

refer to the server service manual.

Refer to the server service manual.

17

Related Information

■ “Remove an Existing Card From a Server” on page 22

Installing the Card Into a Server

Follow the instructions in the following sections to install or replace the Sun Flash
Accelerator F40 PCIe Card.

Note – For specific PCIe card installation instructions, see your server service

manual and product notes.

■ “Card Optimization Guidelines” on page 18

■ “Install a New Card” on page 19

■ “Remove an Existing Card From a Server” on page 22

Card Optimization Guidelines

Block size can be configured through a server OS or file system, and is set to a default
size with Oracle databases.

The Sun Flash Accelerator F40 PCIe Card is designed to provide best performance for
data transfers that are multiples of 8k size, and using addresses that are 8k aligned.
Partitions should be aligned to start on 8k boundaries.

Oracle Solaris OS automatically ensures 8k alignment when the default SMI label
type is selected. If a label of type EFI is desired, care must be taken to specify and
ensure 8k alignment: the default start sector of 34 for EFI labels is not an 8k aligned
value. Use the partition subcommand of the Solaris format command to change
the start sector to 48, or any other 8k aligned value. Note that there are 512B per
sector.

The ZFS file system automatically aligns partitions to start on 8k boundaries when a
full disk is allocated to ZFS (recommended). If you allocate individual EFI partitions
to a ZFS pool, ensure the partition is 8k-aligned as discussed above.

For optimal performance of ZFS with the Sun Flash Accelerator F40 PCIe Card, refer
to the ZFS Tuning Guide.

For highest performance, verify that the following hardware criteria are met:

■ The PCI Express slot is PCIe 2.0.

18 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

■ The PCI Express slot has an active width of 8 or 16.

■ The system meets the physical, environmental, and electrical specifications listed

in “Card Specifications” on page 6.

The Sun Flash Accelerator F40 PCIe Card functions in x4 and x2 active width slots,
but with reduced performance.

Related Information

■ “Card Hardware Components” on page 3

■ ZFS Tuning Guide:

http://docs.oracle.com/cd/E26502_01/html/E29022/chapterzfs-flash.html

■ Wiki:

https://wikis.oracle.com/display/systemsperformance/Flash+and+SSD+Perform
ance

▼ Install a New Card

To install a new Sun Flash Accelerator F40 PCIe Card:

1. Back up your data, as required, before changing your server configuration.

2. Prepare the card for installation.

See “Preparing the Card for Installation” on page 11.

a. Gather the required tools.

See “Required Tools” on page 11.

b. Unpack the shipping kit that includes the card.

See “Ship Kit Contents” on page 12.

c. Remove the card from the antistatic bag using good good antistatic

grounding procedures.

See “ESD Safety Measures” on page 14.

d. Carefully inspect the card for damage.

If you notice any damage, contact Oracle support , or your reseller support
representative. Go to: https://support.oracle.com.

3. Prepare the server for service.

Refer to your server’s service manual.

a. Remove the server from active operation.

Installing the Card 19

b. Turn off the server.

Power down the system.

c. Disconnect all power cords from the server power supplies.

Refer to the server sservice manual.

d. Remove the cover from the chassis.

Caution – Hazardous voltages are present. Disconnect the server from the main

power and from any networks before installing the card to avoid electrical shock.

4. Identify a supported and available PCI Express slot in the server.

Refer to the Sun Flash Accelerator F40 PCIe Card Product Notes.

Note – Exceeding the maximum number of Sun Flash Accelerator F40 PCIe Cards or

placing cards in unsupported slots results in host platform error report and
shutdown.

5. Insert the card in the PCI Express slot.

a. Remove the blank bracket panel on the server chassis that aligns with the

empty PCI Express slot.

Save the bracket screw, if applicable.

b. Align the card to the PCI Express slot.

c. Press down gently, but firmly, to properly seat the card in the slot.

The following figure shows how to insert the card in a PCI Express slot:

20 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

FIGURE: Sun Flash Accelerator F40 PCIe Card Installation

Figure Legend

1 Bracket screw

2 Press here

3 Press here

4 32-bit slot (3.3 V only)

5 PCI express x8 slot

6 64-bit slot (3.3 V only)

7 Motherboard

Note – Your server chassis may contain a card riser or other configuration. Refer to

the servers service manual for card installation instructions.

6. Secure the card bracket to the server chassis.

■ Install the bracket screw, as required, to secure the card to the server chassis.

or

■ Engage the server retention mechanism to secure the card to the server chassis.

Installing the Card 21

7. Return the server to service.

Refer to your server’s service manual.

a. Replace the cover.

b. Reconnect the power cord and any network cables.

c. Power on the system.

The card hardware installation is complete.

8. If applicable, perform any required commands for your system to recognize the
new card.

For the Oracle Solaris OS, reboot with the reconfiguration option. Refer to your
server’s administration guide.

9. Verify successful installation of the card through your systems OS.

Upon completed installation, the Sun Flash Accelerator F40 PCIe Card appears on
your server. Refer to your server’s administration guide.

10. Configure the system to maximize flash technology.

Refer to your server’s administration guide.

Related Information

■ “Installation Overview” on page 17

▼ Remove an Existing Card From a Server

For specific PCIe card removal instructions, refer to the system service manual and
product notes.

1. Prepare the server for service.

Refer to your server’s service manual.

a. Remove the server from active operation.

b. Turn off the server.

Power down the system.

c. Disconnect all power cords from the server power supplies.

Refer to your server’s service manual.

d. Remove the cover from the chassis.

22 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Caution – Hazardous voltages are present. Disconnect the server from the main

power and from any networks before installing the card to avoid electrical shock.

2. Remove the bracket from the server chassis [1].

Remove the bracket screw.

3. Remove the card from the server chassis [2].

Carefully lift the card out of the PCIe slot to remove the card.

Caution – Hot surface. Avoid contact. Surfaces are hot and might cause personal

injury if touched. Hazardous voltages are present.

FIGURE: Sun Flash Accelerator F40 PCIe Card Removal

Figure Legend

1 Bracket screw

2 Lift here

Installing the Card 23

4. Install the new card, as required.

Refer to “Install a New Card” on page 19.

Related Information

■ “Installation Overview” on page 17

24 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Servicing the Card

The following sections contain service information for the Sun Flash Accelerator F40
PCIe Card.

This section includes the following sections:

■ “Service Overview” on page 25

■ “Update the Card Software” on page 26

■ “Update the Card Firmware” on page 26

■ “Technical Support” on page 28

■ “Servicing the Card Using the ddcli Utility” on page 28

■ “Troubleshooting Using Card LEDs” on page 45

Service Overview

For service, the Sun Flash Accelerator F40 PCIe Card contains updatable flash ROM
for storing the BIOS and firmware, and also NVRAM for storing nonvolatile
configuration data. Use DDCLI to monitor and service the card. You can also use the
MegaRAID Storage Manager (MSM) software utility for troubleshooting.

In addition, you can monitor Sun Flash Accelerator F40 PCIe Card health and flash
media life through card bracket LED status indicators. The card has three LEDs on
the PCI bracket to indicate activity, drive life, and status. See “Troubleshooting Using

Card LEDs” on page 45.

The Sun Flash Accelerator F40 PCIe Card requires no periodic maintenance. For data
protection, the Sun Flash Accelerator F40 PCIe Card is designed with energy storage
components, such as on-board capacitors, to complete buffered writes to the
persistent flash storage in case of a sudden power loss. These energy storage
components are designed for the life of the Sun Flash Accelerator F40 PCIe Card and
do not require periodic maintenance.

25

The Sun Flash Accelerator F40 PCIe Card is a complete field-replaceable unit (FRU),
with no removeable components. Individual flash disks are not field serviceable, and
should never be removed, even though the ddcli utility identifies each SSD flash
module DFF using unique descriptors.

Related Information

■ “Servicing the Card Using the ddcli Utility” on page 28

■ “Troubleshooting Using Card LEDs” on page 45

■ “Sun Flash Accelerator F40 PCIe Card Overview” on page 1

▼ Update the Card Software

Check the Sun Flash Accelerator F40 PCIe Card Product Notes for the latest software
requirements, available at:

http://www.oracle.com/pls/topic/lookup?ctx=SunFlashF40

● Refer to the server documents.

Related Information

■ “Servicing the Card Using the ddcli Utility” on page 28

■ “Update the Card Firmware” on page 26

▼ Update the Card Firmware

Check the Sun Flash Accelerator F40 PCIe Card Product Notes for the latest firmware
requirements, available at:

http://www.oracle.com/pls/topic/lookup?ctx=SunFlashF40

The Sun Flash Accelerator F40 PCIe Card has two sets of firmware. Both firmware
sets are updated as a single F40 firmware package using the ddcli utility, or MSM:

■ NAND flash controller firmware

■ SAS controller firmware (host PCIe to SAS controller)

1. Download and store any firmware updates required to support the Sun Flash
Accelerator F40 PCIe Card.

26 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

a. Go to support.oracle.com.

https://support.oracle.com

b. Click the "Patches and Updates" tab.

c. Click the "Number/Name or Bug Number (Simple)" link under the Search

tab.

d. Select "Bug Number" from the drop-down menu.

e. Enter "16005846".

f. Click the Search button.

g. The Patch 16005846 download page is displayed.

F40 (AURA 2) SW1.1 Release fw (08.05.01.00) and cli utility update (Patch)

2. Use the -listall command to identify the selected Sun Flash Accelerator F40
PCIe Card.

See “List All Command” on page 31

3. Verify that the firmware package file that is installed in the Sun Flash
Accelerator F40 PCIe Card requires updating.

See “Health Reporting Command” on page 36

4. (Optional) If you are updating only specific cards in the server, use the -locate
command to identify the logical mapping of the Sun Flash Accelerator F40 PCIe
Card.

Skip this step if you are updating all cards in the server with the specified
firmware package.

See “Locate Card Command” on page 38

5. Use the -updatepkg command to update the selected Sun Flash Accelerator F40
PCIe Card with the specified firmware package.

See “Update Flash Package Command” on page 35

6. Verify that the updated firmware package is installed in the Sun Flash
Accelerator F40 PCIe Card.

See “Health Reporting Command” on page 36

Related Information

■ “Servicing the Card Using the ddcli Utility” on page 28

■ “Update the Card Software” on page 26

Servicing the Card 27

Technical Support

For assistance installing, configuring, or running the Sun Flash Accelerator F40 PCIe
Card, contact My Oracle Support (MOS). Please have your CSI Customer Support ID
ready.

Go to My Oracle Support:

https://support.oracle.com

Sign in to My Oracle Support to open a service request.

Call Oracle support, using the appropriate number from the Oracle Global Customer
Support Contacts Directory:

http://www.oracle.com/us/support/contact-068555.html

Servicing the Card Using the ddcli
Utility

This section includes the following sections:

■ “Accessing the ddcli Utility” on page 29

■ “ddcli Utility Command Summary” on page 30

■ “List All Command” on page 31

■ “List Command” on page 32

■ “Update Flash Package Command” on page 35

■ “Health Reporting Command” on page 36

■ “Locate Card Command” on page 38

■ “Format Card Command” on page 39

■ “Show the Vital Product Data Command” on page 40

■ “Extract SMART Logs Command” on page 42

■ “Help Command” on page 44

28 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Accessing the ddcli Utility

The ddcli utility supports both a text menu and a command line interface (CLI)
interface to service the Sun Flash Accelerator F40 PCIe Card.

■ “Access Text Menu Interface in ddcli Utility” on page 29

■ “Access Command Line Interface (CLI) in ddcli Utility” on page 30

Note – The term WarpDrive refers to the Sun Flash Accelerator F40 PCIe Card in the

menu and CLI text.

▼ Access Text Menu Interface in ddcli Utility

To access the ddcli utility in text menu mode:

1. Start the ddcli utility in text menu mode by typing the ddcli command
command without any options: ddcli

The ddcli utility displays the following top-level menu, showing a list of cards in
the system. Two Sun Flash Accelerator F40 PCIe Cards are shown in the following
example:

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:02:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:03:00:00

Select the WarpDrive [1-2 or 0:Quit]

2. Select a Sun Flash Accelerator F40 PCIe Card ID 1 or 2 (ELP).

3. After you select one of the cards in the top-level menu, the ddcli utility
displays the following menu:

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs

Select Operation [1-7 or 0:Quit]:

4. Select the operation [1-7 or 0:Quit]:

Servicing the Card 29

Related Information

■ “Access Command Line Interface (CLI) in ddcli Utility” on page 30

■ “Update the Card Software” on page 26

▼ Access Command Line Interface (CLI) in ddcli Utility

To access the ddcli utility in CLI mode, type one of the following commands:

● ddcli -< -c DDiD > -< -option arg >

■ or ddcli

Related Information

■ “Access Text Menu Interface in ddcli Utility” on page 29

▼ Verify Card Status

To assess if the Sun Flash Accelerator F40 PCIe Card is ready to be used:

1. Run the ddcli utility.

See “Access Text Menu Interface in ddcli Utility” on page 29.

2. List card information.

■ Select 1 in text interface. or:

■ Type ddcli -listall

See “List All Command” on page 31

3. Display card health.

■ Select 3 in text interface. or:

■ Type ddcli -health

See “Health Reporting Command” on page 36

Related Information

■ “ddcli Utility Command Summary” on page 30

ddcli Utility Command Summary

The following table lists all of the user commands supported by the ddcli utility.
The sections following the table provide detailed descriptions of each command in
the ddcli utility.

30 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Command Action

-listall Display information about the cards in the system.

You do not need to select card number (-c).

-list List all information about the selected cards.

-updatepkg Update card firmware with the flash package.

-health Display the health of the selected card.

-locate Locate the selected card in the system.

-format Format the selected cards.

-showvpd Show the Vital Product Data.

-getsmartlog Extract the SMART Logs.

-help Display help for command line usage.

You do not need to select card number (-c).

-c Card Number. Type the card ID option after the ddcli command to
specify a card with an ID number range from 1 to 256.

Related Information

■ “Servicing the Card Using the ddcli Utility” on page 28

List All Command

The -listall command identifies all Sun Flash Accelerator F40 PCIe Cards
installed in a server.

The following information is displayed with the -listall command:

■ Card ID number

■ Card name

■ Card flash package version

■ PCI address

Text Menu Interface Usage: The ddcli utility lists seven commands. Type 1 to list
all installed Sun Flash Accelerator F40 PCIe Cards installed in a server, as shown in
the following example:

# ddcli

1. List WarpDrive Information

Servicing the Card 31

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 1

Command Line Interface Usage: Enter the following line of text in the CLI to run the

-listall command: ddcli -listall

The -listall command runs without any command line parameter. You need not
specify the -c option on the command line.

Sample Output: When the -listall command runs, the ddcli utility outputs the
following text. Two Sun Flash Accelerator F40 PCIe Cards are shown in the following
example:

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:09:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:05:00:00

Related Information

■ “Verify Card Status” on page 30

■ “ddcli Utility Command Summary” on page 30

List Command

The -list command lists the physical device information of a selected Sun Flash
Accelerator F40 PCIe Card.

The following Sun Flash Accelerator F40 PCIe Card information is displayed with the

-list command.

■ Sun Flash Accelerator F40 PCIe Card ID

■ PCI address

■ SAS address

■ Card flash package version

■ RAID support

32 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:02:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:03:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 1

Command Line Interface Usage: In CLI mode, select a Sun Flash Accelerator F40
PCIe Card by including its card number (adapter index). Enter the following line of
text in the CLI to run the -list command: ddcli -c 1 -list

Sample Output: When the -list command runs, the ddcli utility outputs the
following text:

# ddcli -c 1 -list

****************************************************************
LSI Corporation WarpDrive Management Utility
Version 107.00.00.04 (2012.06.05)
Copyright (c) 2011 LSI Corporation. All Rights Reserved.
****************************************************************

WarpDrive Selected is ELP-4x100-4d-n

----------------------------------------------------------------­WarpDrive Information

----------------------------------------------------------------­ WarpDrive ID : 1
PCI Address : 00:05:00:00
SAS Address : 500605B 0047A4990
Package Version : 06.05.10.00
RAID Support : NO

----------------------------------------------------------------­Physical Device Information

-----------------------------------------------------------------

Servicing the Card 33

Device is a Solid State Drive
SSD Slot # : 4
Cage : 1
Location : Upper
Capacity (in bytes) : 100030242304
Manufacturer ID : 516
Model Number : 3E128-TS2-550B00
Serial Number : 5L0010RY
Firmware Revision : PRO6TI35
Link Rate : 6.0

Device is a Solid State Drive
SSD Slot # : 5
Cage : 1
Location : Lower
Capacity (in bytes) : 100030242304
Manufacturer ID : 516
Model Number : 3E128-TS2-550B00
Serial Number : 5L0010RY
Firmware Revision : PRO6TI35
Link Rate : 6.0

Device is a Solid State Drive
SSD Slot # : 6
Cage : 2
Location : Upper
Capacity (in bytes) : 100030242304
Manufacturer ID : 516
Model Number : 3E128-TS2-550B00
Serial Number : 5L0010RY
Firmware Revision : PRO6TI35
Link Rate : 6.0

Device is a Solid State Drive
SSD Slot # : 7
Cage : 2
Location : Lower
Capacity (in bytes) : 100030242304
Manufacturer ID : 516
Model Number : 3E128-TS2-550B00
Serial Number : 5L0010RY
Firmware Revision : PRO6TI35
Link Rate : 6.0

34 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Related Information

■ “ddcli Utility Command Summary” on page 30

Update Flash Package Command

The -updatepkg command updates Sun Flash Accelerator F40 PCIe Cards with the
specified firmware package file. You select a card by typing the card ID, or all cards
in the server are updated if you do not select any card ID using the command line
interface or text interface.

This command supports the upgrade of only the firmware package. If the current
firmware package version on the selected card is higher than the specified firmware
package version, the command returns an error.

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:02:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:03:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 2
Enter Flash Package File:
/home/user/ELP-4x100-4d-n_06.05.10.00.bin

Command Line Interface Usage: Enter the following line of text in the CLI to run the

-updatepkg command: ddcli -c 1 -updatepkg SLP-300_01.02.00.00.bin

ddcli -c <card number> -updatepkg <flash package file>

Error Handling: The following statements are true with regard to error handling:

■ If a controller firmware update fails, the -updatepkg command terminates.

■ If a firmware download fails on any of the card components, the process

terminates.

Servicing the Card 35

Related Information

■ “Update the Card Firmware” on page 26

■ “Exception Handling” on page 47

■ “ddcli Utility Command Summary” on page 30

Health Reporting Command

The -health command shows the overall health status of a selected card and its
components. If any alert exists, this command shows the component that is causing
the alert, along with further information. Use the -health command to verify
firmware versions before and after firmware updates.

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:02:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:03:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 3

Command Line Interface Usage: Enter the following line of text in the CLI to run the

-health command: ddcli -c 1 -health

Sample Output: When the -health command runs, the ddcli utility outputs the
following text.

# ddcli -health
****************************************************************
LSI Corporation WarpDrive Management Utility
Version 107.00.00.04 (2012.06.05)
Copyright (c) 2011 LSI Corporation. All Rights Reserved.

36 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

****************************************************************

-------------------------------­WarpDrive ELP-4x100-4d-n Health

--------------------------------

-----------------------------------------------------------­SSD Drive SMART Data SSD Slot #: 4 Cage : 1 Location : Upper

-----------------------------------------------------------­Warranty Remaining : 100 %

Temperature : 38 degree C

-----------------------------------------------------------­SSD Drive SMART Data SSD Slot #: 5 Cage : 1 Location : Lower

-----------------------------------------------------------­Warranty Remaining : 100 %

Temperature : 39 degree C

-----------------------------------------------------------­SSD Drive SMART Data SSD Slot #: 6 Cage : 2 Location : Upper

-----------------------------------------------------------­Warranty Remaining : 100 %

Temperature : 41 degree C

-----------------------------------------------------------­SSD Drive SMART Data SSD Slot #: 7 Cage : 2 Location : Lower

-----------------------------------------------------------­Warranty Remaining : 100 %

Temperature : 41 degree C

Overall Health : GOOD

The definitions are:

Item Definition

SSD Slot PCIe slot number in server. Logical disk number assigned as cards are

discovered. For example: 0-3 for card ID 1, 4-7 for card ID 2. Refer to the
Sun Flash Accelerator F40 PCIe Card Product Notes for supported slots.

Cage Flash stack 1 or 2 on the card.

Location Upper or lower position in the flash stack.

Servicing the Card 37

Related Information

■ “Verify Card Status” on page 30

■ “ddcli Utility Command Summary” on page 30

Locate Card Command

The -locate command initates blinking on the Status LED of the selected Sun Flash
Accelerator F40 PCIe Card. Use this command to locate a selected card in a rack of
servers. The Status LED turns off after 60 seconds.

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:09:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:05:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 4
Enter Operation [1:on]:

Command Line Interface Usage: Enter the following line of text in the CLI to run the

-locate command: ddcli -c 1 -locate on

Related Information

■ “ddcli Utility Command Summary” on page 30

■ “Troubleshooting Using Card LEDs” on page 45

38 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Format Card Command

The -format command erases all of the data on the selected Sun Flash Accelerator
F40 PCIe Card.

Caution – Data Loss. Use the -format command with caution, because it erases all of

the data on the card. Create a backup of all data before running this command.

Note – Do not use this command unless directed by service personnel.

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli
****************************************************************
LSI Corporation WarpDrive Management Utility
Version 107.00.00.04 (2012.06.05)
Copyright (c) 2011 LSI Corporation. All Rights Reserved.
****************************************************************

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:09:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:05:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 5

Enter whether to format single or all SSDs[1:Single 2:All or
0:Quit] 2

Perform Over-provisioning? (Yes/No): No

WARNING: Formatting will result in loss of all data on the selected
WarpDrive device.
Type YES if you would like to continue, or any other key to abort
the request: yes

Servicing the Card 39

LSI WarpDrive Management Utility: Please wait. Format of WarpDrive

is in progress.....

LSI WarpDrive Management Utility: WarpDrive format successfully
completed.

Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 1

Command Line Interface Usage: Enter either of the following lines of text in the CLI
to run the -format command: ddcli -c 1 -format
or dccli -c 1 -format -s

The -s option for the -format command activates silent mode. In silent mode, the
ddcli utility does not require confirmation before running the -format command.

If the -s option is not specified, the ddcli utility prompts you for confirmation
before running the command.

Related Information

■ “ddcli Utility Command Summary” on page 30

Show the Vital Product Data Command

The -showvpd command display s the VPD information on the selected Sun Flash
Accelerator F40 PCIe Card.

The VPD (Vital Product Data) definitions are:

Item Definition

Product Name Full description of the card

PN Part Number

EC ECO or Revision level

SN Serial Number

40 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Item Definition

VA FRU shortname

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli
ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:09:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:05:00:00
Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs
Select Operation [1-7 or 0:Quit]: 6

Command Line Interface Usage:

Enter the following line of text in the CLI to run the -showvpd command: ddcli

-c 1 -showvpd.

Sample Output: When the -showvpd command runs, the ddcli utility outputs the
following text.

# ddcli -showvpd

----------------------------------------------------------­ VPD Information

----------------------------------------------------------­Product Name : Sun Flash Accelerator F40 PCIe 2.0 Low Profile
Adapter
PN : 7026993
EC : L3-25487-02B
SN : 464168P+1224002406
VA : Flash HBA
VB : 0000
V1 : LSI Corporation
V2 : 1000
V3 : 007E
V4 : 108E
V5 : 0581

Servicing the Card 41

V6 : 17.6W
V7 : 5.8W
V8 : 0.1W
MN : 10080
RV : 0x87
V1 : SP22429978
V3 : 00
V4 : A3
V6 : V6
V7 : P

-----------------------------------------------------------

Related Information

■ “ddcli Utility Command Summary” on page 30

Extract SMART Logs Command

Note – Do not use this command unless directed by service personnel.

The -getsmartlog command extracts SMART logs for the selected Sun Flash
Accelerator F40 PCIe Card. Use the -getsmartlog command when requested to
assist Oracle support in debugging and resolution. This command extracts two
specific files for each single card or all cards in the server if the -slot option is not
used. The following files are extracted:

■ SSDEventLog<_slot_cage_location_configid_serialnumber_timestamp>.bin

■ SystemEventLog<_slot_cage_location_configid_serialnumber_timestamp>.bin

Text Menu Interface Usage: The following top-level menu lists the cards in the
system and prompts you to select a card on which to perform an operation. Two Sun
Flash Accelerator F40 PCIe Cards are shown in the following example:

# ddcli
****************************************************************
LSI Corporation WarpDrive Management Utility
Version 107.00.00.04 (2012.06.05)
Copyright (c) 2011 LSI Corporation. All Rights Reserved.
****************************************************************

ID WarpDrive Package Version PCI Address

-- --------- --------------- ----------­1 ELP-4x100-4d-n 06.05.10.00 00:09:00:00
2 ELP-4x100-4d-n 06.05.10.00 00:05:00:00

42 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Select the WarpDrive [1-2 or 0:Quit]: 1

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs

Select Operation [1-7 or 0:Quit]: 7

Get Log for single or all SSDs[ Enter 1:All or 0:Single]: 1
Enter Log File Path: /root
Successfully collected SSD Event Logs for Cage = 01 Location =
Upper
Successfully collected System Event Logs for Cage = 01 Location =
Upper
Successfully collected SSD Event Logs for Cage = 01 Location =
Lower
Successfully collected System Event Logs for Cage = 01 Location =
Lower
Successfully collected SSD Event Logs for Cage = 02 Location =
Upper
Successfully collected System Event Logs for Cage = 02 Location =
Upper
Successfully collected SSD Event Logs for Cage = 02 Location =
Lower
Successfully collected System Event Logs for Cage = 02 Location =
Lower

1. List WarpDrive Information

2. Update Flash Package

3. Display WarpDrive Health

4. Locate WarpDrive

5. Format WarpDrive

6. Show Vital Product Data

7. Extract SMART Logs

Select Operation [1-7 or 0:Quit]: 7

Command Line Interface Usage: Enter the following line of text in the CLI to run the

-getsmartlog command: ddcli -c 1 -getsmartlog -slot 2 -path
/root

Servicing the Card 43

Related Information

■ “ddcli Utility Command Summary” on page 30

Help Command

The -help command displays help for command line usage.

Sample Output: When the -help command runs, the ddcli utility outputs the
following text.

# ddcli -help
****************************************************************
LSI Corporation WarpDrive Management Utility
Version 107.00.00.04 (2012.06.05)
Copyright (c) 2011 LSI Corporation. All Rights Reserved.
****************************************************************

ddcli <-c controller#> [command] [parameters]

<controller #> : Number between 1 and 256

<command> is:

-listall - Display information about WarpDrive(s) in the
system (does not need controller number)

-list - Lists information about the selected WarpDrive

-updatepkg - Updates WarpDrive flash package

-health - Display the health of selected WarpDrive

-locate - Locate selected WarpDrive in the system

-format - Format selected WarpDrive

-showvpd - Show Vital Product Data

-getsmartlog - Extract SMART Logs

-help - Display help(does not need controller number)

<parameters> are:
Command specific values

Related Information

■ “ddcli Utility Command Summary” on page 30

44 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Troubleshooting Using Card LEDs

Use the Sun Flash Accelerator F40 PCIe Card LED indicators to determine the status
of the card. The Life, Status, and Activity LEDs, shown in the following image,
provide key status indicators to diagnose card issues.

The following table describes troubleshooting using the LED status indicators:

LED Color Description

Life (1) Green On, steady:

Card has sufficient life remaining for programming and erasing the
flash memory. No action required.

Yellow On, steady:

Card has approximately 10%, or less, of life remaining for
programming and erasing the flash memory. Plan for replacements.

Red On, steady:

Card has 0% programming and erasing cycles remaining. Backup
data and copy data to a new card immediately.

Status (2) Green On, steady: Normal.

On, blinking: Locate
A user can locate a specific card in a rack of servers. Using the

-locate command causes this LED to blink.

Servicing the Card 45

LED Color Description

Yellow On, steady: Warning. A warning is caused by the following:

• At least one flash drive reporting a high temperature warning..

• Other component issues:
Run the -list and -health commands in the ddcli utility to
determine which component has an issue.

Red On, blinking: Firmware fault code:

• Run the ddcli utility to determine which component has an
issue.

• If no information appears, reboot the system and retry.

• If no information appears, contact your Oracle support engineer.

On, steady: One of the following conditions applies:

• One or more of the SSDs has failed.

• At least one of the SSDs has reported critical temperature.

• Backup power rail monitor failure detected.

• Other component issues:
Run the -list and -health commands in the ddcli utility to
determine which component has an issue.

Caution - If the critical temperature warning persists, you can
damage your card. Increase cooling or shut down your system to
prevent damage.

Activity (3) Green On, blinking:

Indicates data activity on the card. No action required.

Related Information

■ “Verify Card Status” on page 30

■ “Card LEDs” on page 5

Error Messages

The following sections contain service information for the Sun Flash Accelerator F40
PCIe Card.

This section includes:

■ “Exception Handling” on page 47

■ “Firmware Exception Error Messages” on page 48

■ “Reason Codes” on page 49

46 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Exception Handling

The following table lists all of the input validation errors for the Sun Flash
Accelerator F40 PCIe Card ddcli utility.

Message

LSI WarpDrive Management Utility: Invalid command format specified on the command
line.

LSI WarpDrive Management Utility: Invalid argument: %s.

LSI WarpDrive Management Utility: Incorrect number of command line parameters.

LSI WarpDrive Management Utility: File doesn't exists or not a regular file. Name

LSI WarpDrive Management Utility: No controllers found.

LSI WarpDrive Management Utility: Failed getting controller information.

LSI WarpDrive Management Utility: Insufficient memory.

LSI WarpDrive Management Utility: Feature not supported in this release.

LSI WarpDrive Management Utility: Execution completed successfully.

LSI WarpDrive Management Utility: Error executing command %s.

LSI WarpDrive Management Utility: Command terminated %s.

LSI WarpDrive Management Utility: Format failed for Cage=%d Location=%s component.

LSI WarpDrive Management Utility: Only %d out of %d components found.

LSI WarpDrive Management Utility: WarpDrive is not in a proper state.

LSI WarpDrive Management Utility: Preparing WarpDrive for format.

LSI WarpDrive Management Utility: Couldn't prepare WarpDrive for format.

LSI WarpDrive Management Utility: Please wait. Format of WarpDrive is in progress.

LSI WarpDrive Management Utility: Format failed for component at "Cage=%d Location=
%s".

LSI WarpDrive Management Utility: WarpDrive could not be brought in usable state.

LSI WarpDrive Management Utility: WarpDrive format successfully completed.

LSI WarpDrive Management Utility: Invalid package signature.

LSI WarpDrive Management Utility: Checksum error.

LSI WarpDrive Management Utility: Package type not supported. Type: 0x%x

LSI WarpDrive Management Utility: Invalid file size.

LSI WarpDrive Management Utility: Package does not contain required image.

LSI WarpDrive Management Utility: Package type does not match controller.

Servicing the Card 47

Message

LSI WarpDrive Management Utility: Failed to get current package version from Aura2.

LSI WarpDrive Management Utility: Cannot downgrade package version xx.xx.xx.xx to
xx.xx.xx.xx.

LSI WarpDrive Management Utility: Failed to Flash image. Type: 0x%x

LSI WarpDrive Management Utility: Flash upgrade not allowed for component at "Cage:
%d, Location: %s".

LSI WarpDrive Management Utility: Failed to update component at "Cage: %d,
Location: %s".

Related Information

■ “ddcli Utility Command Summary” on page 30

Firmware Exception Error Messages

The following table lists the firmware error messages for the Sun Flash Accelerator
F40 PCIe Card ddcli utility.

Message

SSD is being throttled Slot Number <slot#> (Cage <cage#>
Location <upper or lower>) Throttle <level>

SSD throttling is now removed Slot Number <slot#> (Cage
<cage#> Location <upper or lower>) Throttle <level>"

SSD Life is at warning level Slot Number <slot#> (Cage <cage#>
Location <upper or lower>) Drive Life <current life> Warning
Level <warning threshold> Error Level <critical threshold>

SSD Life is exhausted Slot Number <slot#> (Cage <cage#>
Location <upper or lower>) Drive Life <current life> Warning
Level <warning threshold> Error Level <critical threshold>

Critical Error: Backup Rail Monitor has failed on warpdrive.
Check warpdrive documentation for additional details (Note:

Contact Oracle Support.)

Temperature <current temp> on sensor <sensor#> has exceeded
warning temperature threshold <warning threshold>

Temperature <current temp> on sensor <sensor#> has exceeded
critical temperature threshold <critical threshold>

Percent Power Throttled <throttle%> PCI Slot Available Power
<max slot power>

48 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Power throttling is now removed Percent Power Throttled 100%
PCI Slot Available Power <max slot power>

Temperature <current temp> on slot <slot#> has exceeded
warning temperature threshold <warning threshold>

Temperature <current temp> on slot <slot#> has exceeded
critical temperature threshold <critical threshold>

Temperature <current temp> on slot <slot#> has exceeded
critical temperature threshold <critical threshold>

LSI WarpDrive Management Utility: Format failed for Cage=%d
Location=%s component.

Diagnostic trigger fired

Related Information

■ “ddcli Utility Command Summary” on page 30

Reason Codes

The following table lists the Reason Codes for the Sun Flash Accelerator F40 PCIe
Card ddcli utility.

Health Reason Code Description

0 Backup rail monitor failure

1 Could not determine backup rail monitor status

2 Reserved for RAID solutions

3 Reserved for RAID solutions

4 Reserved for RAID solutions

5 Volume missing

6 Volume status not available

7 Device(s) missing

8 Too many devices present

9 Device locked

10 LifeLeft critical threshold exceeded

11 Critical temperature threshold exceeded

Servicing the Card 49

Related Information

■ “ddcli Utility Command Summary” on page 30

50 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014

Index

A

access CLI in DDCLI, 30
access DDCLI, 29
access text menu in DDCLI, 29
activity, 5, 45
antistatic wrist strap, 14
assess card readiness, 30

C

capacity, 3
card description, 1
card status verification, 30
card style, 3
characteristics, 3
command summary, DDCLI, 30
components, 3
controller specifications, 7

D

DDCLI, 28, 30
device name, 3
diagnostic services, 5

E

electrical specifications, 6
electrostatic discharge (ESD)

preventing using an antistatic mat, 14

safety measures, 14
energy storage, 3
environmental specifications, 6, 7
exception messages, 47

F

features, key, 2

feedback, viii
firmware, 5
firmware exception error messages, 48
format command, 39
FRU, 25
Fusion MPT interface, 3

G

getsmartlog command, 42

H

hardware, 3
health command, 36
help command, 44
host system, 15

I

install a card, 19
installation, 17, 18
installation in a system, 18
installation overview, 17

L

LEDs, 5, 45
life, 5, 45
Linux diagnostic driver, 5
list command, 32
listall command, 31
locate command, 38

M

maintenance, 25
manufacturing name, 3
MSM, 5

51

N

NAND, 3

O

optimization, 18
overview, 1

P

PCIe, 3
physical dimensions, 7
physical specifications, 6
power cords, unplugging before servicing controller

card, 14
precautions, 13
preparing for installation, 11
product notes, vii
protocol controller, 3

R

Reason codes, 46
remove a card, 22

tools required for service, 11

U

update firmware, 26
update flash package command, 35
update software, 26
updating host system, 15

V

vital product data, 40
VPD, 40

W

WarpDrive, 29

WarpDrive controller, 5

S

safety, 13
safety symbols, 13
SAS controller, 3
service, 25
service overview, 25
ship kit, 12
showvpd command, 40
smart log extraction, 42
SNMP, 5
software, 5
specifications, 6, 7

environmental, 7

physical dimensions, 7
SSD flash modules, 3
SSDFW, 5
status, 5, 45
system status LEDs

location of, 5

T

technical support, 28

52 Sun Flash Accelerator F40 PCIe Card User’s Guide • June 2014