Sun Microsystems T5440, T5140, T5220, T5240 Installation And Service Manual

External I/O Expansion Unit
for SPARC Enterprise
T5120/T5140/T5220/T5240/T5440 Servers
Installation and Service Manual
Part No. E20767-01 April 2011
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Contents
Preface xi
1. Overview 1–1
1.1 General Description 1–2
1.1.1 Chassis 1–4
1.1.2 Power Supply Units 1–5
1.1.2.1 AC Power 1–6
1.1.2.2 Fans 1–6
1.1.3 I/O Boats 1–6
1.2 Card Slots 1–8
1.2.1 Carriers 1–9
1.2.2 Link Kit 1–12
1.2.3 Cable Management 1–13
1.3 Carriers 1–16
1.3.1 Carrier Removal and Insertion 1–17
1.3.2 Card Locks 1–19
1.2.1.1 Carrier Slots 1–9
1.2.1.2 Dummy Cards 1–11
1.2.3.1 Minimum Bend Radius for Link Cables 1–15
1.2.3.2 Cable Management Unit 1–15
v
1.3.3 Tightening Sequence for Card Locks 1–20
1.3.3.1 Tightening Sequence for Wide Cards 1–21
1.3.3.2 Tightening Sequence for Narrow Cards 1–21
1.3.4 Examples of PCI Card Installation 1–22
1.3.4.1 Using Card Locks With Tall PCI Cards 1–24
1.3.4.2 Using Card Locks With Low and Very Low Height PCI Cards 1–25
1.3.4.3 Using Card Locks With Unusual PCI Card Shapes 1–26
1.3.5 PCI Card Mounting Problems 1–26
1.3.5.1 Tilted Cards 1–26
1.3.5.2 Hidden Problems 1–28
1.3.6 Carrier Keys 1–32
1.4 External I/O Expansion Unit Configurations 1–33
1.4.1 Single Boat Configuration 1–33
1.4.2 Dual Boat Configuration 1–33
1.5 LEDs 1–34
1.6 System Management 1–36
1.6.1 Maximum Temperatures in the External I/O Expansion Unit 1–36
1.7 Site Preparation 1–38
1.7.1 Physical Requirements 1–38
1.7.2 Electrical Requirements 1–38
1.8 Service Information 1–39
1.9 Electrostatic Discharge Precautions 1–40
2. Installing the External I/O Expansion Unit in a Rack 2–1
2.1 Tools 2–1
2.2 Installing the Mounting Brackets in a Rack 2–2
2.3 Installing the External I/O Expansion Unit in the Rack 2–7
2.4 Installing the Cable Management Unit 2–9
vi External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
2.5 Installing the AC Cords 2–13
2.6 Installing the Link Kit 2–16
3. Working With PCI Cards 3–1
3.1 Installing a PCI Card 3–1
3.2 Replacing a PCI Card 3–9
3.3 Installing Cables for PCI Cards 3–16
4. Servicing and Replacing Components 4–1
4.1 Service Procedures Task Map 4–2
4.2 Replacing a Power Supply Unit 4–3
4.3 Preparing the Cable Plate for Service 4–5
4.4 Replacing a Carrier 4–7
4.5 Replacing a Link Cable 4–10
4.6 Replacing a Link Card in the Host Server 4–10
4.7 Replacing a Link Card in an I/O Boat 4–11
4.8 Installing a Second I/O Boat 4–13
4.9 Replacing an I/O Boat 4–16
4.9.1 Replacing a Boat in a Single Boat Configuration 4–16
4.9.2 Replacing a Boat in a Dual Boat Configuration 4–19
4.10 Replacing the External I/O Expansion Unit Chassis 4–21
4.10.1 Locating the New System Serial Number Label 4–22
4.10.2 Preparing the External I/O Expansion Unit 4–22
4.10.3 Moving the Bezel to the New Chassis 4–24
4.10.4 Installing the External I/O Expansion Unit in the Rack 4–28
A. Specifications A–1
A.1 Physical Specifications A–2
A.2 Clearance for Service Access A–2
A.3 Environmental Specifications A–3
Contents vii
A.4 Power Source Requirements A–4
A.5 Acoustic Noise Emissions A–4
A.6 Agency Compliance Specifications A–5
B. External I/O Expansion Unit LED Status Indicators B–1
B.1 LED Locations B–2
B.2 LED States B–4
C. Using the ILOM CLI C–1
C.1 Using the CLI C–1
C.1.1 Starting the CLI C–2
C.1.2 Listing Valid Targets In a Namespace C–2
C.1.3 Listing Targets Below a Namespace C–2
C.1.4 Displaying Information About a Target or FRU C–2
C.1.5 Exiting the CLI C–3
C.2 Examples of CLI Commands for an I/O Box C–3
D. Troubleshooting with ILOM Diagnostic Messages D–1
D.1 ILOM Messages D–2
D.1.1 Types of ILOM Messages for External I/O Expansion Unit D–2
D.1.2 Terms Used in ILOM Messages for External I/O Expansion Unit
D–2
D.2 Examples of Messages D–3
D.2.1 When Service Is Required D–3
D.2.2 When Service Is Not Required D–4
D.3 Clearing Ext FRU and Ext Sensor Messages D–4
D.4 Ext FRU Messages D–5
D.5 Ext info Messages D–6
D.6 Ext sensor Messages D–7
D.6.1 I2C_A Bus and I2C_B Bus D–10
viii External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
D.6.1.1 Causes D–10
D.6.1.2 Power Supply Fault D–10
D.6.1.3 Clearing a Chassis or Boat Fault D–11
D.6.2 Main I2C Bus D–11
D.6.2.1 Causes D–11
D.6.2.2 Clearing a Power Supply Fault D–11
D.6.2.3 Clearing Other Faults D–12
D.6.3 Platform I2C Bus D–12
D.6.3.1 Causes D–12
D.6.3.2 Resolution D–12
D.6.4 Management Bus Link Down D–13
D.6.4.1 Causes D–13
D.6.4.2 Resolution D–13
D.6.5 Management Bus Link Fail D–13
D.6.5.1 Causes D–13
D.6.5.2 Resolution D–14
D.6.6 Interrupt Signal Failures D–14
D.6.6.1 Causes D–14
D.6.6.2 Resolution D–14
D.6.7 Two Boats Report They Are in the Same Location in the Same
External I/O Expansion Unit D–15
D.6.7.1 Cause D–15
D.6.7.2 Resolution D–15
D.6.8 Boat Not Monitored D–15
D.6.8.1 Cause D–16
D.6.8.2 Resolution D–16
D.6.9 I2C Bus Taken by Second System D–16
D.6.9.1 Cause D–16
D.6.9.2 Resolution D–17
Contents ix
D.6.10 Boat Presence Signal Failure D–17
D.6.10.1 Cause D–17
D.6.10.2 Resolution D–17
D.6.11 Cannot Determine Boat Location D–17
D.6.11.1 Cause D–17
D.6.11.2 Resolution D–17
D.6.12 Link Card Operating in Wrong Mode D–18
D.6.12.1 Cause D–18
D.6.12.2 Resolution D–18
D.6.13 Can’t Read ManR FRUID Data D–18
D.6.13.1 Cause D–18
D.6.13.2 Resolution D–18
D.6.14 Fan Controller Reset D–19
D.6.14.1 Cause D–19
D.6.14.2 Resolution D–19
D.6.15 Fan Controller Timeout D–19
D.6.15.1 Cause D–19
D.6.15.2 Resolution D–19
D.6.16 Bridge Controller Reset D–19
D.6.17 Bridge Controller Timeout D–20
E. Troubleshooting Hardware Problems E–1
E.1 Troubleshooting the External I/O Expansion Unit E–1
Index Index–1
x External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
Preface
This manual provides procedures for installing, using, and maintaining the External I/O Expansion Unit on SPARC Enterprise T5120, T5140, T5220, T5240, and T5440 servers.
This document is written for technicians, system administrators, authorized service providers, and users who have advanced experience troubleshooting and replacing hardware.
Note – In programs and manuals, External I/O Expansion Unit might be
abbreviated to I/O Box.
This chapter includes the following sections
“External I/O Expansion Unit Documents” on page xi
“Text Conventions” on page xii
“Notes on Safety” on page xiii
“Documentation Feedback” on page xiii
External I/O Expansion Unit Documents
All documents for your External I/O Expansion Unit are available online at the following locations:
External I/O Expansion Unit hardware documents:
http://download.oracle.com/docs/cd/E19322-01/index.html
xi
Sun Oracle software-related manuals (Oracle Solaris OS, and so on):
http://www.oracle.com/technetwork/documentation/index.html
Book Title
External I/O Expansion Unit Installation and Service Manual
External I/O Expansion Unit Product Notes
External I/O Expansion Unit Safety and Compliance Guide
Text Conventions
This manual uses the following fonts and symbols to express specific types of information.
Fonts/symbols Meaning Example
AaBbCc123 What you type, when contrasted
with on-screen computer output. This font represents the example of
command input in the frame.
AaBbCc123 The names of commands, files, and
directories; on-screen computer output.
This font represents the example of command input in the frame.
Italic Indicates the name of a reference
manual
" " Indicates names of chapters,
sections, items, buttons, or menus
XSCF> adduser jsmith
XSCF> showuser -P User Name: jsmith Privileges: useradm
auditadm
See the SPARC Enterprise M3000/M4000/M5000/M8000/M90 00 Servers XSCF User’s Guide.
See Chapter 2, "System Features."
xii External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
Notes on Safety
Read the following documents thoroughly before using or handling any External I/O Expansion Unit.
External I/O Expansion Unit Safety and Compliance Guide.
SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Important Legal and
Safety Information
Documentation Feedback
If you have any comments or requests regarding this document, go to the following web site.
http://www.oraclesurveys.com/se.ashx?s=25113745587BE578
Preface xiii
xiv External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
CHAPTER
1
Overview
The External I/O Expansion Unit provides a host server with additional slots for PCI cards.
The single I/O boat configuration provides six slots for I/O cards.
The optional two I/O boat configuration (FIGURE 1-1) provides twelve slots.
Note – The External I/O Expansion Unit might be abbreviated to I/O Box in
programs and manuals.
This chapter contains the following topics:
Section 1.1, “General Description” on page 1-2
Section 1.2, “Card Slots” on page 1-8
Section 1.3, “Carriers” on page 1-16
Section 1.4, “External I/O Expansion Unit Configurations” on page 1-33
Section 1.5, “LEDs” on page 1-34
Section 1.6, “System Management” on page 1-36
Section 1.7, “Site Preparation” on page 1-38
Section 1.8, “Service Information” on page 1-39
Section 1.9, “Electrostatic Discharge Precautions” on page 1-40
1-1
FIGURE 1-1 External I/O Expansion Unit, Front and Rear Views
1
2
Figure Legend
Front view
1
2 Rear view
1.1 General Description
FIGURE 1-2 shows the major units for the External I/O Expansion Unit, which are
described separately in this chapter.
Note – All slot numbers run from left to right, regardless of whether you are
viewing the front or the back of the External I/O Expansion Unit. At the front of the External I/O Expansion Unit, the power supplies are numbered from left to right. I/O boats at the rear of the External I/O Expansion Unit are also numbered from left to right.
1-2 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
FIGURE 1-2 Major Units for the External I/O Expansion Unit, Top View
1
2
3
4
9
6
5
7
8
Chassis
1
2 Power Supply Unit 1 7 Internal AC cable
6
I/O boat 1
3 Power Supply Unit 0 8 Cable management unit (one of two types is included)
4 Centerplane 9 Link kit
I/O boat 0
5
Chapter 1 Overview 1-3
1.1.1 Chassis
The External I/O Expansion Unit chassis includes the centerplane (item 4 in
FIGURE 1-2) and two non-removable internal AC cables (item 7 in FIGURE 1-2).
There are no serviceable components inside the chassis. If the centerplane or the internal AC cables are damaged, the chassis must be replaced.
Note – A replacement chassis does not include power supply units (PSUs) or I/O
boats. Transfer the PSUs and I/O boats from the damaged chassis to the replacement chassis.
Each internal AC cable supplies only one PSU. To ensure redundant power, use the two AC cords supplied with the External I/O Expansion Unit to connect the internal AC cables to separate AC sources.
Caution – Do not connect the internal AC cables directly to a power strip. Use the
the AC power cords supplied with the External I/O Expansion Unit to connect the internal AC cables to electrical power.
Caution – Do not substitute other AC power cords for the AC power cords supplied
with the External I/O Expansion Unit. The substitute AC power cords might not have the same power rating.
1-4 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
1.1.2 Power Supply Units
The External I/O Expansion Unit has two power supply units (PSUs) for redundancy. See
Each PSU includes an integral fan.
FIGURE 1-3 Power Supply Unit
FIGURE 1-3.
7
8
1
6
5
Figure Legend
1 PSU 5 Fan
2 Handle locking screw 6 Caution labels
3 Handle 7 PSU slot 0
4 AC switch 8 PSU slot 1
4
3
Chapter 1 Overview 1-5
2
1.1.2.1 AC Power
The PSU slots are powered through internal AC cables that extend out of the rear of the chassis (
FIGURE 1-2).
The PSUs do not share AC current. Connect both internal AC cables to AC power.
The internal AC cable for a PSU is the cable terminating nearest that PSU slot.
The PSUs should be connected to two independent external AC power sources so that service will not be interrupted if one AC power source fails.
1.1.2.2 Fans
A fan is located in the front of each PSU. If one fan fails, the remaining fan supplies enough air to cool two I/O boats.
Note – The fan might turn on when you insert a PSU into the External I/O
Expansion Unit. This is normal behavior if you are installing a second PSU while the first PSU is powered on. The fan receives DC power through the centerplane.
1.1.3 I/O Boats
The External I/O Expansion Unit can contain up to two I/O boats (FIGURE 1-4).
Note – The maximum number of I/O boats that can be attached to a server can vary
according to the server model. See TABLE 1-1.
TABLE 1-1 Number of I/O Boats Per Server
Server Model Maximum Number of I/O Boats Supported
SPARC Enterprise T5120 Server 1
SPARC Enterprise T5140 Server 2
SPARC Enterprise T5220 Server 2 (Maximum of 1 I/O boat per processor)
SPARC Enterprise T5240 Server 2 (Maximum of 1 I/O boat per processor)
SPARC Enterprise T5440 Server 4 (Maximum of 1 I/O boat per processor)
1-6 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
FIGURE 1-4 I/O Boat
1
5
2
3
4
Figure Legend
1 I/O boat 5 Boat slot 0
2 Captive screws 6 Boat slot 1
3 Link card carrier (slot 0) 7 Caution labels
4 PCI card carriers (slots 1-6)
7
The PCI Express I/O boat accepts PCI Express cards up to x8 lanes wide.
6
Chapter 1 Overview 1-7
FIGURE 1-5 Logical Layout of I/O Boats
Note – A switch is a device that connects multiple busses to a single bus.
In the I/O boat, all PCI card data passes through the link card.
When you run system diagnostics, the switches are displayed in the output of OpenBoot PROM probing. However, the link cards themselves never appear during OpenBoot PROM probing.
1.2 Card Slots
The card slots have the following characteristics:
An I/O boat has seven card slots. Slot numbers 0 through 6 are counted from left
to right.
Slot 0 is reserved for the link card. Slot 0 is the first slot in the left side of the I/O
boat. For information about link cards, see Section 1.2.2, “Link Kit” on page 1-12.
1-8 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
Slots 1-6 are for PCI cards. (PCI cards are sometimes known as host adapters or
host bus adapters.)
PCI card slots are not hot-pluggable.
The PCI Express I/O boat supports up to x8 card sockets. PCI Express x16 cards
are not supported in the PCI Express I/O boat.
Note – Graphics cards are not supported.
Caution – Do not insert a x16 PCI Express card in an I/O boat. The x16 card
connector is too large for the x8 card socket and will damage the socket.
1.2.1 Carriers
All PCI cards in the External I/O Expansion Unit are mounted on carriers (
FIGURE 1-25). Carriers control RFI emissions and maintain the proper flow of air
through the External I/O Expansion Unit.
The front of each carrier is labelled with its slot number (PCIE 1, and so forth).
Note – Slot 0 is reserved for the link card. This slot is marked LINK 0.
Carriers are physically keyed to fit only specific slot numbers. The keys can be adjusted for other slots as needed.
New carriers include dummy cards. The dummy cards help the carriers to stay in place and to control the passage of air through the I/O boat. For information about dummy cards, see Section 1.2.1.2, “Dummy Cards” on page 1-11.
1.2.1.1 Carrier Slots
There are seven carriers in each I/O boat (FIGURE 1-6). Carriers can be adjusted to fit various sizes and shapes of PCI cards. Link cards use the same type of carrier.
Carrier slot 0 is always used for the link card.
Carrier slots 1 through 6 are used for PCI cards.
Chapter 1 Overview 1-9
FIGURE 1-6 PCI Carrier
Figure Legend
1 Carrier handle
2 Carrier locking screw
1-10 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
1.2.1.2 Dummy Cards
New carriers are shipped with dummy cards (FIGURE 1-7).
FIGURE 1-7 Dummy Card
The service labels (not shown in FIGURE 1-7) on the dummy card include simplified instructions for removing and installing PCI cards.
Note – Be certain that the dummy cards are fully seated. This action minimizes the
vibration of unused carriers in the I/O boat slots.
PCI-E
Chapter 1 Overview 1-11
1.2.2 Link Kit
One link kit (FIGURE 1-8) is required for each I/O boat.
A link kit includes two link cards. One link card goes into the host server. The other link card goes into the I/O boat. The link cards are physically identical.
A low-profile bracket is included so a link card can be used in a low-profile I/O card slot.
FIGURE 1-8 Link Kit
Slot 0 in each I/O boat is the dedicated link card slot. Use slot 0 only for the link card.
1-12 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
1.2.3 Cable Management
A cable management unit attaches to the rear of the system rack. There are two types of cable management units.
Some racks allow the routing of cables along both sides of the rack. The type A
cable plate ( of the rack.
Some racks allow routing of cables only along the right side of the rack. The type
B cable plate ( rack.
FIGURE 1-9 Cable Management Unit (Type A) for Routing Cables to Both Sides of the
FIGURE 1-9) supports cable routing along both the left and right sides
FIGURE 1-10) is optimized for cable routing along the right side of the
Rack
3
2
1
Figure Legend
1 Type A cable plate
2 Support brackets
3 Cable plate locking screws
3
2
Chapter 1 Overview 1-13
FIGURE 1-10 Cable Management Unit (Type B) for Routing Cables Only to the Right Side of
a Rack
3
2
1
3
2
Figure Legend
1 Type B cable plate
2 Support brackets
3 Cable plate locking screws
Note – If the PSU1 power cable does not reach the rack power distribution unit,
route the cable on the left side of the rack.
1-14 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
1.2.3.1 Minimum Bend Radius for Link Cables
The link cables might be damaged if they are coiled too tightly. The minimum bend radius for the link cable is 1.85 in. (47 mm).
Caution – Coiling the link cables with a smaller bend radius than listed above will
break the cables.
1.2.3.2 Cable Management Unit
The cable management unit contains two support brackets and a cable plate.
The support brackets attach with screws to the rear of the system rack. The cable plate rests on the support brackets.
The cable plate has two positions (
In the normal position, the cable plate rests on the support brackets.
In the raised position, the cable plate rests slightly above the support brackets.
FIGURE 1-11).
This position provides clearance for you to remove and replace an I/O boat.
FIGURE 1-11 Cable Plate (Side Views of Normal and Service Positions)
2
1
3
Figure Legend
1 Cable plate in the normal position (lowered)
2 Cable plate in the service position (raised)
3 Cable plate locking screw
Chapter 1 Overview 1-15
1.3 Carriers
In the I/O boat, all PCI cards are mounted on carriers. When you insert the carrier and card into the boat and push the carrier handle into the closed position, the carrier mechanism automatically seats the PCI card.
FIGURE 1-12 shows a carrier with an attached PCI card.
Note – The service life of a carrier is at least 100 PCI card insertions. To avoid
premature failure of the carrier, do not repeatedly open and close the carrier more than is necessary to familiarize yourself with its operation.
FIGURE 1-12 Carrier
1
2
3
Figure Legend
1 PCI card
2 Carrier
3 Carrier handle in unlocked position
FIGURE 1-13 shows the details of a typical carrier.
1-16 External I/O Expansion Unit Installation and Service Manual for SPARC Enterprise T5xxx Servers • April 2011
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