Sun Microsystems Fire V240 Administration Manual

Sun Fire V210 and V240 Servers
Administration Guide
Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. 650-960-1300
Part No. 816-4826-11 April 2003, Revision A
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Contents
1. Introduction 1
1
Overview of the Servers 2
Sun Fire V210 Server 2 Sun Fire V240 Server 3 Features 3
3
Differences Between The Servers 4
Bezel Features 4
4
Server Status Indicators 5
To Turn The Locator LED On 6 To Turn The Locator LED Off 6
Front Panel Features 7 On/Standby Switch 7 Hard disk drives 9 DVD-ROM Drive 9
2
2 3
4
5
6
6
7
7
9
9
System Configuration Card (SCC) 10 Keyswitch (Sun Fire V240 server only) 12
Back Panel Features 14
I/O Ports 15 Network Status Indicators 15
15
14
15
10
12
Contents iii
iii
USB Ports 16
16
External SCSI Port 16 Power Supply Unit (PSU) 17
Optional Components 18 System Prompts 19
19
2. Removing and Replacing Components 21
Replaceable Components 22 Avoiding Electrostatic Discharge 22
To Avoid Electrostatic Discharge While Working On The Front Panel 22 To Open The Front Bezel 22
Controlling Server Power 24
To Power On Using the On/Standby Switch 24 To Power Off Using The On/Standby Switch 25
16
17
18
21
22
22
22
24
Swapping the System Configuration Card Between Servers 25
22
24
25
25
To Swap the System Configuration Card Between Servers 25
Removing and Replacing Hard Disk Drives 27
Removing A Hard Disk Drive 27 Installing A Hard Disk Drive 28
27
28
Installing a SCSI Hard Disk Drive With Solaris Running 29 Removing a SCSI Hard Disk Drive With Solaris Running 30
Removing And Replacing The DVD-ROM Drive 32
To Replace The DVD-ROM Drive 33
27
29
30
32
33
Sun Fire V240 Server: Removing and Replacing a Power Supply Unit 34
To Remove a Power Supply Unit 34 To Replace a Power Supply Unit 34
3. Sun™ Advanced Lights-Out Manager 37
Sun™ Advanced Lights-Out Manager 1.0 (ALOM) 38
34
34
37
38
25
34
Contents iv
ALOM Management Ports 39
39
Setting the admin Password 39 Basic ALOM Functions 40
To Switch To The ALOM Prompt 40 To Switch To The Server Console Prompt 40
4. Sun Management Center 41
Sun Management Center 42
40
41
42
How Sun Management Center Works 42 Other Sun Management Center Features 43 Using Sun Management Center 43
Hardware Diagnostic Suite 44
When to Run Hardware Diagnostic Suite 44 Requirements for Using Hardware Diagnostic Suite 44
5. Sun VTS 47
47
39
40
40
42
43
43
44
44
44
SunVTS 48
48
SunVTS Software and Security 48 Using SunVTS 49
To Find Out Whether SunVTS Is Installed 50
Installing SunVTS 50
49
50
Viewing SunVTS Documentation 50
6. Diagnostics 53
53
Overview Of Diagnostic Tools 54 Sun™ Advanced Lights-Out Manager 55 Status Indicators 56 POST Diagnostics 56
To Start POST Diagnostics 57
56
56
Controlling POST Diagnostics 58
48
50
50
54
55
57
58
Contents v
OpenBoot Diagnostics 59
59
To Start OpenBoot Diagnostics 60
Controlling OpenBoot Diagnostics Tests 61
OpenBoot Commands 63
To Run OpenBoot Commands 66
63
Operating Environment Diagnostic Tools 67
Error and System Message Log Files 67 Solaris System Information Commands 67
To Run Solaris System Information Commands 75
Recent Diagnostic Test Results 76
To View Recent Test Results 76
76
OpenBoot Configuration Variables 76
To View And Set OpenBoot Configuration Variables 77
Additional Diagnostic Tests for Specific Devices 78
60
61
66
67
67
67
75
76
76
77
78
Using the probe-scsi Command To Confirm That Hard Disk Drives Are
Active 78
78
Using the probe-ide Command To Confirm That the DVD or CD-ROM
Drive is Connected 79
79
Using the watch-net and watch-net-all Commands To Check the
Network Connections 79 Automatic Server Restart 80 Automatic System Recovery (ASR) 81
Auto-Boot Options 82
82
Error Handling Summary 82 Reset Scenarios 83
To Enable ASR 83 To Disable ASR 8484
83
83
79
80
81
82
vi Sun Fire V210 and V240 Servers Administration Guide • April 2003
Figures
FIGURE 1-1 The Sun Fire V210 Server 2 FIGURE 1-2 The Sun Fire V240 Server 3 FIGURE 1-3 Location of Status Indicators (Sun Fire V210 Server Shown) 5 FIGURE 1-4 Location Of Front Panel Features 7 FIGURE 1-5 Location Of Hard Disk Drive Service Indicators (Sun Fire V120 Server Shown) 9 FIGURE 1-6 Location Of The Keyswitch (Sun Fire V240 Server Only) 13 FIGURE 1-7 Keyswitch Positions (Sun Fire V240 Server Only) 13 FIGURE 1-8 I/O Ports On A Sun Fire V210 Server 14 FIGURE 1-9 I/O Ports On A Sun Fire V240 Server 15 FIGURE 1-10 Location Of Network Status Indicators 15 FIGURE 1-11 System Prompt Flow Diagram 19 FIGURE 2-1 Opening The Bezel on a Sun Fire V210 Server 23 FIGURE 2-2 Opening The Bezel on a Sun Fire V210 Server 23 FIGURE 2-3 Inserting a System Configuration Card (Sun Fire V210 Server Shown) 26 FIGURE 2-4 Inserting a Hard Disk Drive (Sun Fire V210 Server Shown) 28
2 3
5
7
13
13 14 15
15
19
23 23
26
28
9
FIGURE 2-5 Removing a DVD-ROM Drive (Sun Fire V240 Shown) 33 FIGURE 6-1 probe-scsi Output Message 78 FIGURE 6-2 probe-scsi-all Output Message 78 FIGURE 6-3 probe-ide Output Message 79 FIGURE 6-4 watch-net Diagnostic Output Message 8080
33
78
78
79
Figures vii
FIGURE 6-5 watch-net-all Diagnostic Output Message 8080
Figures viii
Tables
TABLE 1-1 Sun Fire V210 and V240 Server: Differences 4 TABLE 1-2 Server Status Indicators 5 TABLE 1-3 On/Standby Switch Actions and Results 8 TABLE 1-4 Explanation of Power States 8 TABLE 1-5 Hard Disk Drive Service Indicators 9 TABLE 1-6 OBP Configuration Parameters Stored On The System Configuration Card 10 TABLE 1-7 Keyswitch Position and Server Behaviours 14 TABLE 1-8 Network Link Indicators 16 TABLE 1-9 Network Speed Indicators 16 TABLE 1-10 Power Supply Unit Indicators 17 TABLE 1-11 Power Supply Unit Ready To Remove Indicator (Sun Fire V240 only) 17 TABLE 1-12 Optional Components 18 TABLE 3-1 What ALOM Monitors 38 TABLE 4-1 What Sun Management Center Monitors 42 TABLE 5-1 SunVTS Tests 49
49
5
8
9
16
16
17
18
38
4
8
10
14
17
42
TABLE 6-1 Summary of Diagnostic Tools 54 TABLE 6-2 What ALOM Monitors 56 TABLE 6-3 OpenBoot Configuration Variables 58 TABLE 6-4 Sample obdiag Menu 60 TABLE 6-5 Keywords for the test-args OpenBoot Configuration Variable 6161
54
56
58
60
Tables ix
TABLE 6-6 Using Solaris Information Display Commands 7575
x Sun Fire V210 and V240 Servers Administration Guide • April 2003
Preface
The Sun Fire V210 and V240 Servers Administration Guide is intended to be used by experienced system administrators. As well as general descriptive information about the Sun Fire V210 and V240 servers, it includes detailed instructions on the various server administration tasks.
To use the information in this manual you must have a working knowledge of computer network concepts and terms, and advanced knowledge of the Solaris™ operating environment.
Before You Read This Book
This book does not cover server installation and rackmounting. For detailed information on those topics, refer to the Sun Fire V210 and V240 Servers Installation Guide.
Before following any of the procedures described in this book, ensure you have read the Sun Fire V210 and V240 Servers Compliance and Safety Manual.
Using UNIX Commands
This document does not contain information on basic UNIX®commands and procedures such as shutting down the system, booting the system, and configuring devices.
See one or more of the following for this information:
xi
Solaris Handbook for Sun Peripherals
Other software documentation that you received with your system
xii Sun Fire V210 and V240 Servers Administration Guide • April 2003
Typographic Conventions
Typeface Meaning Examples
AaBbCc123 The names of commands, files,
and directories; on-screen computer output
AaBbCc123
AaBbCc123 Book titles, new words or terms,
What you type, when contrasted with on-screen computer output
words to be emphasized. Replace command-line variables with real names or values.
Edit your.login file.
Use ls -a to list all files.
% You have mail.
% su
Password:
Read Chapter 6 in the User’s Guide.
These are called class options.
You must be superuser to do this.
To delete a file, type rm filename.
Shell Prompts
Shell Prompt
C shell machine-name% C shell superuser machine-name# Bourne shell and Korn shell $ Bourne shell and Korn shell superuser # ALOM shell sc> OpenBoot PROM shell ok
Preface xiii
Related Documentation
Application Title Part Number
Unpacking Sun Fire V210 and V240 Servers Quick
Start Guide
Installation Sun Fire V210 and V240 Servers
Compliance and Safety Manual Sun Fire V210 and V240 Servers
Installation Guide
Lights-Out Management ALOM Online Help 817-0076-xx Latest information Sun Fire V210 and V240 Server Product
Notes
Read the Sun Fire V210 and V240 Servers Compliance and Safety Guide before performing any of the procedures documented in this manual.
816-4824-xx
817-1462-xx
816-4825-xx
816-4828-xx
Accessing Sun Documentation Online
You can view, print, or purchase a broad selection of Sun documentation, including localized versions, at:
http://www.sun.com/documentation
Sun Welcomes Your Comments
Sun is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Sun at:
docfeedback@sun.com
Please include the part number (816-4826-xx) of your document in the subject line of your email.
xiv Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
1
Introduction
This chapter describes the Sun Fire V210 and V240 servers and gives an overview of their main features. It contains the sections:
“Overview of the Servers” on page 2
“Bezel Features” on page 4
“Back Panel Features” on page 14
“Optional Components” on page 18
“System Prompts” on page 19
1
Overview of the Servers
FIGURE 1-1 The Sun Fire V210 Server
Sun Fire V210 Server
The Sun Fire V210 server is a commercial grade server in a 1 RU high package. It uses the UltraSPARC IIIi processor and can be configured with either one or two processors.
The Sun Fire V210 server is AC powered only. Server depth allows mounting in a standard 800mm deep rack. Storage is provided by two hot-swappable disk drives, together with an optional non hot-swappable slimline DVD drive. Built-in I/O network functionality is provided by four Gigabit ethernet channels, one ultra160SCSI multimode port, one general purpose asynchronous serial port and one serial management port, and two independent OHCI USB hubs. I/O expansion is provided via one PCI card slot, supporting both 33MHz and 66MHz cards.
2 Sun Fire V210 and V240 Servers Administration Guide • April 2003
FIGURE 1-2 The Sun Fire V240 Server
Sun Fire V240 Server
The Sun Fire V240 server is a commercial grade server in a 2 RU high package. It uses the UltraSPARC IIIi processor and can be configured with either one or two processors.
The Sun Fire V240 server is AC powered only. Server depth allows mounting in a standard 800mm deep rack. Storage is provided by four hot-swappable disk drives, together with an optional non hot-swappable slimline DVD drive. Built-in I/O network functionality is provided by four Gigabit ethernet channels, one ultra160SCSI multimode port, one general purpose asynchronous serial port and one serial management port, and two independent OHCI USB hubs. I/O expansion is provided via one PCI card slot supporting both 33MHz and 66MHz cards, and two PCI card slots supporting 33MHz cards.
Features
The Sun Fire V210 and V240 servers share the features listed below.
One or two UltraSPARC™ IIIi processors
Chapter 1 Introduction 3
Four DIMM slots per processor
Four 10/100/1000Base-T Ethernet ports
One Ultra160 SCSI port for connecting external devices
One general purpose serial port
One serial management port
Two USB ports
One 10Base-T Ethernet server management port
PCI expansion
DVD-ROM drive
Hot swappable hard disk drives
System configuration card
Front and rear service indicators
Differences Between The Servers
TABLE 1-1 Sun Fire V210 and V240 Server: Differences
Sun Fire V210 server Sun Fire V240 server
Height
PCI
1 RU high 2 RU high 1x64-bit 33/66 MHz 3.3V PCI
slot
1x64-bit 33/66 MHz 3.3V PCI slot
2x64-bit 33 MHz 5V PCI slots
Hard disk drive bays
Power supply units
Keyswitch
Two Ultra160 SCSI Four Ultra160 SCSI Single AC Dual redundant AC None Behind bezel
Bezel Features
The front bezel of the Sun Fire V210 and V240 server contains the server status LEDs and a space for placing an identification label.
4 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Locator
Service
Activity
FIGURE 1-3 Location of Status Indicators (Sun Fire V210 Server Shown)
Server Status Indicators
The server has three LED status indicators. They are located on the front bezel, and repeated on the rear panel. A summary of the indicators is given in
TABLE 1-2.
TABLE 1-2 Server Status Indicators
Indicator LED Colour LED State Meaning
Activity Green On The server is powered up and running the
Service Required
Locator White On Identifies the server from others in a rack.
You can turn the Locator LED on and off either from the system console or the Sun Advanced Light-Out Manager (ALOM) command–line interface (CLI).
Solaris operating environment.
Off Either power is not present, or Solaris is not
running.
Yellow On The server has detected a problem and
requires the attention of service personnel.
Off The server has no detected faults.
Chapter 1 Introduction 5
To Turn The Locator LED On
Do one of the following:
As root, type:
# /usr/sbin/locator -n
At the ALOM command-line interface, type:
sc> setlocator on
To Turn The Locator LED Off
Do one of the following:
As root, type:
# /usr/sbin/locator -f
At the ALOM command-line interface, type:
sc> setlocator off
To Display Locator LED Status
Do one of the following:
As root, type:
# /usr/sbin/locator
At the ALOM command-line interface, type:
sc> showlocator
6 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Front Panel Features
Access to the front panel is by opening the bezel, which you do by rotating it forwards. It has no clips or locks to hold it closed, only the spring retention built into its hinges.
The front panel contains the following:
On/Standby switch
Hard disk drive
DVD-ROM drive
System configuration card
Sun Fire V240 server only: keyswitch
Hard disk drive
DVD-ROM drive
System configuration card
FIGURE 1-4 Location Of Front Panel Features
On/Standby switch
On/Standby Switch
Access to the On/Standby switch is by opening the front bezel. The On/Standby switch controls only the power state of the server, it does not isolate the server from its electrical power source.
The On/Standby switch is a momentary switch and has two operation modes:
Chapter 1 Introduction 7
Press and immediately release
Press and hold down for more than 4 seconds
The results of these actions are summarised in
TABLE 1-3 On/Standby Switch Actions and Results
Server Power State Press and release Press down for more than 4 seconds
On (with Solaris running)
On (with Solaris not running)
Standby Server enters On power state Server enters On power state
Software performs orderly shutdown. Server enters Standby state
No effect Server enters Standby state
TABLE 1-3.
Server enters Standby state directly
directly
Controlling Server Power
For information on connecting the server to a power source and powering on the server, see the Sun Fire V210 and V240 Servers Installation Guide.
For information on controlling server power using software, see the ALOM Online Help which is located on the Sun Fire V210 and V240 Servers Documentation CD.
The server immediately goes into Standby mode as soon as it is connected to a power source. As long as it remains connected to the power source, the server stays in either the Standby or On power state. An explanation of the power states is given in
TABLE 1-4.
TABLE 1-4 Explanation of Power States
Power State Description
On Server is connected to a power source and the power is enabled. Standby Server is connected to a power source but power is not enabled. Off Server is not connected to a power source. Power cable is
Note – The only way to remove power totally from the server is to disconnect the
power cable.
8 Sun Fire V210 and V240 Servers Administration Guide • April 2003
disconnected.
Hard disk drives
The Sun Fire V210 server has slots for up to two hard disk drives. The Sun Fire V240 server has slots for up to four. The slots accept any Sun LVD SCSI hard disk drive conforming to the 1-inch SCA-2 form factor.
Each hard disk drive has two LED indicators associated with it. See
TABLE 1-5 for a
summary of what the indicators mean.
Activity
Ready to remove
FIGURE 1-5 Location Of Hard Disk Drive Service Indicators (Sun Fire V120 Server Shown)
TABLE 1-5 Hard Disk Drive Service Indicators
Indicator LED Colour LED State Component Status
Activity Green Flashing Active SCSI transactions
Off No activity
Ready to remove Blue On Ready to remove
Off Not ready to remove
For information on removing and replacing a hard disk drive, see “Removing and Replacing Hard Disk Drives” on page 27.
DVD-ROM Drive
The Sun Fire V210 and V240 server contains a bay to accept an optional slimline ATAPI DVD-ROM drive. The bay is located on the front panel and is accessed by opening the bezel.
Chapter 1 Introduction 9
For information on DVD-ROM drive installation, see “Removing And Replacing The DVD-ROM Drive” on page 32.
System Configuration Card (SCC)
The system configuration card is housed in a slot behind the front bezel, next to the On/Standby switch (see information, including the MAC address and hostid (known as the idprom), and the OpenBoot™ PROM configuration (also known as nvram).
The server attempts to access the SCC while booting.
If a properly formatted card is not present in the reader, the system will not boot.
If the content of the nvram section is invalid, the system will be initialized with
its default nvram configuration.
If the content of the idprom section is invalid, OBP displays a warning message
and the system will not auto-boot Solaris. However, you can boot the system from the ok prompt using the boot command.
It is therefore essential that you store the SCC safely if you have to remove it from the server, and replace it before restarting the system.
FIGURE 1-4). The card contains unique network identity
For more information, see “Swapping the System Configuration Card Between Servers” on page 25.
TABLE 1-6 OBP Configuration Parameters Stored On The System Configuration Card
Parameter Default Description
diag-passes 1 Defines the number of times self-test
method(s) are performed
loca-mac-address? true If true, network drivers use their own
MAC address, not the server’s
fcode-debug? false If true, include name fields for plug-in
device FCodes
ttyb-rts-dtr-off true If true, operating system does not assert
ttyb and RTS and DTR
ttyb-ignore-cd false If true, operating system ignores carrier-
detect on ttyb
ttya-rts-dtr-off true ttya-ignore-cd If true, operating system ignores carrier-
detect on ttya
10 Sun Fire V210 and V240 Servers Administration Guide • April 2003
TABLE 1-6 OBP Configuration Parameters Stored On The System Configuration Card
Parameter Default Description
silent-mode? false Suppress all messages if true and diag-
switch? is false scsi-initiator-id 7 scsi-id of the scsi controller oem-logo? false If true, use custom OEM logo, otherwise,
use Sun logo
oem-banner? false If true, use custom OEM banner ansi-terminal? true screen-#columns 80 Sets number of columns on screen screen-#rows 34 Sets number of rows on screen ttya-mode 9600,8,n,1,- ttya (baud rate, #bits, parity, #stop,
handshake) ttyb-mode 9600,8,n,1,- ttyb (baud rate, #bits, parity, #stop,
handshake)
output-device ttya Power-on output device input-device ttya Power-on input device load-base 16384 Address auto-boot? true If true, boot automatically after power on
or reset
boot-command boot Action following a boot command diag-file none File from which to boot if diag-switch?
is true diag-device net Device to boot from if diag-switch? is
true boot-file none File to boot if diag-switch? is false boot-device disk net Device(s) from which to boot if diag-
switch? is false use-nvramrc? false If true, execute commands in NVRAMRC
during server start-up
nvramrc none Command script to execute if use-
nvramrc? is true security-mode none Firmware security level (options: none,
command,orfull) security-password none Firmware security password if security-
mode is not none (never displayed) - do not
set this directly
Chapter 1 Introduction 11
TABLE 1-6 OBP Configuration Parameters Stored On The System Configuration Card
Parameter Default Description
security-#badlogins none Number of incorrect security password
attempts
diag-script none diag-level max Defines how diagnostic tests are run
(options are off, min, med, max)
diag-switch? false If true:
• Run in diagnostic mode
• After a boot request, boot diag-file from diag-device
If false:
• Run in non diagnostic mode
• Following a boot request, boot boot-
file from boot-device
error-reset­recovery
boot Command to execute following a system
reset generated by an error
pcia-probe-list Identifies number and order in which pci
slots are probed
Keyswitch (Sun Fire V240 server only)
The Sun Fire V240 server has a keyswitch that provides control over the following aspects of the server’s operation:
Power state
Security level
Diagnostics level
Located behind the front bezel, it is a rotary switch with four positions, operated by a key supplied with the server. The key is shipped in a clip on the back of the bezel.
12 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Keyswitch
FIGURE 1-6 Location Of The Keyswitch (Sun Fire V240 Server Only)
The keyswitch has four positions, each of which forces the server into a different mode of behaviour. The key has an integral pointer, which you need to tell accurately which position the keyswitch is in. For a description of the behaviour forced by each keyswitch position, see
TABLE 1-7.
Normal
Forced standby
FIGURE 1-7 Keyswitch Positions (Sun Fire V240 Server Only)
Locked
Diagnostics
Chapter 1 Introduction 13
Keyswitch positions and the behaviours they force are given in TABLE 1-7.
TABLE 1-7 Keyswitch Position and Server Behaviours
Keyswitch position Forced Server Behaviour
Normal Normal operation Diagnostics Full POST during system boot Locked Disable on/standby switch
Write-protect ALOM Flash PROM Write-protect OBP/POST Flash PROM Disable suspension to OBP/Kadb
Forced Standby Force server into Standby mode
Disable on/standby switch Disable remote power control Write-protect ALOM Flash PROM
Back Panel Features
The server’s I/O ports and power inlets are on the back panel.
Power inlet
NET MGT
FIGURE 1-8 I/O Ports On A Sun Fire V210 Server
SERIAL (10101)
SERIAL
Ethernet USB SCSI
MGT
14 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Power inlet
SERIAL (10101)
NET MGT Ethernet USB SCSI
FIGURE 1-9 I/O Ports On A Sun Fire V240 Server
SERIAL MGT
I/O Ports
The I/O ports on the rear of the Sun Fire V210 and V240 are arranged as shown in
FIGURE 1-8 and FIGURE 1-9. For more information on the I/O ports, refer to the Sun
Fire V210 and V240 Server Installation Guide.
Network Status Indicators
Each network connector has two status indicators.
FIGURE 1-10 Location Of Network Status Indicators
network link network speed
Chapter 1 Introduction 15
The network status indicators convey:
Network link
Network speed (does not apply to the NET MGT port)
For a summary of what the network link indicators mean, see
TABLE 1-8 Network Link Indicators
LED Colour LED State Network Link Status
Green On Link is established.
Blinking Link is transferring data. Off Link is not established.
For a summary of what the network speed indicators mean, see
TABLE 1-9 Network Speed Indicators
LED Colour LED State Network Speed Status
Green On The network link is established and running at
its maximum supported speed.
Off • If the network activity indicator is on, the
network link is established but not running at its maximum supported speed.
• If the network activity indicator is off, network link is not established.
TABLE 1-8.
TABLE 1-9.
USB Ports
The server has two USB ports for attaching supported USB devices. The ports are USB1.1 compliant. They support device speeds of 1.5 Mbit/s and 12
Mbit/s, and a 5V supply is available at each connector to power the external device.
External SCSI Port
The SCSI port is a mulitmode Ultra 160SCSI interface. To operate at Ultra 160SCSI speeds, it must be in LVD mode. If a single-ended device is connected to the server, it automatically switches to single-ended mode.
16 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Power Supply Unit (PSU)
The Sun Fire V210 server has one PSU and two associated status indicators. A summary of the function of the indicators is given in
TABLE 1-10 Power Supply Unit Indicators
LED Colour LED State Component Status
Green On Power is present and PSU is active.
Off Either power is not present, or the PSU has shut down
due to an internal protection event.
Amber On The PSU has shut down due to an internal protection
event and requires service attention.
Off The PSU is operating normally.
The Sun Fire V240 server has dual redundant PSUs. This server has an additional LED indicator which tells you when a power supply unit is ready to be removed with the server running. (The Sun Fire V210 server has a single PSU and does not support this function.)
TABLE 1-10.
A summary of the function of this indicator is given in
TABLE 1-11 Power Supply Unit Ready To Remove Indicator (Sun Fire V240 only)
LED Colour LED State Component Status
Blue On PSU is ready to be removed.
Off The PSU is not ready for removal.
TABLE 1-11.
Caution – As long as an AC power cord remains connected to the server,
potentially dangerous voltages could be present within the server.
Chapter 1 Introduction 17
Optional Components
The following table lists the optional components that are available for the Sun Fire V210 and V240 server.
TABLE 1-12 Optional Components
Component Description Order Number
Storage disk 36 GB 10000 RPM 1-inch SCSI X5244A Memory 256 MB
512 MB
1GB SSL daughter card X7405A Removable media Slimline internal DVD-ROM drive X7410A Rackmount kit 24-inch X6967A PCI Cards High Speed Serial Interface X1155A
Cauldron X2222A
PGX 64 8/24-bit colour graphics PCI
Adapter Frame Buffer
Jasper LVD 160 HBA X6758A
ISP 2200F Sun Single Loop PCI FC-AL Host
Adapter
Dual channel Differential Ultrawide SCSI
PCI Adapter
SunFastEthernet FE/P X1033A
Sun Quad FastEthernet QFE/P X1034A
Gigabit Ethernet 2.0 GBE/P X1141A
X7402A X7403A X7404A
X3768A
X6799A
X6541A
18 Sun Fire V210 and V240 Servers Administration Guide • April 2003
PGX-128 Colour Graphics Card X3769A
Sun Dual Loop PCI FC-AL 2GB Host
Adapter
SunFastEthernet X1032A
10/100/1000 Ethernet-Cat5 PCI66 Adapter X1150A
Gigabit Ethernet-Fiber PCI66 Adapter X1151A
Sun PCI Pro X2132A
X6768A
System Prompts
The following default server prompts are used by the Sun Fire V210 and V240 servers:
ok—OpenBoot PROM (OBP) prompt
sc—Advanced Lights-Out Manager (ALOM) prompt
#—Solaris superuser (Bourne and Korn shell)
FIGURE 1-11 shows the relationship between the three prompts and how to change
from one to the other.
reset
sc>
reset
break
console, break
sc>
console
#.
go
ok
Shutdown, halt, init 0
#
FIGURE 1-11 System Prompt Flow Diagram
boot
#.
console
go
ok
#.
sc>
Chapter 1 Introduction 19
20 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
2
Removing and Replacing Components
This chapter tells you how to remove and replace the components that are located behind the server’s front bezel. The procedures documented in this chapter do not require the attention of qualified service personnel.
Caution – Read the section, “Avoiding Electrostatic Discharge” on page 22, and
wear a properly grounded antistatic strap, before you carry out any of the procedures in this section.
The chapter contains the following sections:
“Replaceable Components” on page 22
“Avoiding Electrostatic Discharge” on page 22
“Swapping the System Configuration Card Between Servers” on page 25
“Removing and Replacing Hard Disk Drives” on page 27
“Removing And Replacing The DVD-ROM Drive” on page 32
21
Replaceable Components
Open the bezel down to access these components:
System Configuration Card
Hard disk drives
DVD-ROM drive
Note – Access to any other component requires the removal of the server’s lid, and
involves procedures that must be carried out by trained personnel only.
Avoiding Electrostatic Discharge
To Avoid Electrostatic Discharge While Working
On The Front Panel
1. Attach one end of the antistatic wrist strap to your wrist.
2. Attach the other end to a grounding stud on the rack or cabinet.
To Open The Front Bezel
1. Ensure that you are properly grounded.
See “To Avoid Electrostatic Discharge While Working On The Front Panel” on page 22.
22 Sun Fire V210 and V240 Servers Administration Guide • April 2003
2. Open the bezel by rotating it down on its hinges.
FIGURE 2-1 Opening The Bezel on a Sun Fire V210 Server
FIGURE 2-2 Opening The Bezel on a Sun Fire V210 Server
Note – Always grip the bezel at both ends to open it. Do not attempt to open it
using a single point of grip.
Chapter 2 Removing and Replacing Components 23
Controlling Server Power
Before you remove or replace a system configuration card or DVD-ROM drive, the server must be powered down.
For detailed information on controlling server power with software, refer to the ALOM Online Documentation which is contained on the Sun Fire V210 and V240 Servers Documentation CD.
To Power On Using the On/Standby Switch
Caution – Never move the system when the system power is on. Movement can
cause catastrophic disk drive failure. Always power off the system before moving it.
1. Connect the server to an AC power source.
Once connected, the server automatically goes into Standby power mode.
2. Turn on power to any peripherals and external storage devices you have connected to the server.
Read the documentation supplied with the device for specific instructions.
3. Open the front bezel.
4. Sun Fire V240 only: insert the system key into the keyswitch and set it to the Normal or Diagnostics position.
5. Press the On/Standby switch.
6. Sun Fire V240 only: a. Turn the key switch to the Locked position.
This prevents anyone from accidentally powering off the system.
b. Remove the system key from the keyswitch and store it in the clip on the back
of the bezel.
7. Close the front bezel.
24 Sun Fire V210 and V240 Servers Administration Guide • April 2003
To Power Off Using The On/Standby Switch
Note – Applications running on the Solaris operating environment can be adversely
affected by a poorly executed system shutdown. Make sure you have gracefully shut down any applications before powering off the system.
1. Notify users that the system will be powered down.
2. Back up the system files and data, if necessary.
3. Sun Fire V240 only: ensure that the keyswitch is in the Normal or Diagnostics position.
4. Press and release the On/Standby switch behind the front bezel.
The system begins an orderly software system shutdown.
Note – Pressing and releasing the On/Standby switch initiates an orderly software
shutdown. Pressing and holding the switch for four seconds causes an immediate hardware shutdown. Whenever possible, initiate an orderly shutdown. Forcing an immediate hardware shutdown can corrupt the disk drive and cause loss of data.
5. Wait for the front panel green LED to go out.
6. Sun Fire V240 only: remove the system key from the keyswitch and store it in the clip on the back of the front bezel.
7. Close the front bezel.
Swapping the System Configuration Card Between Servers
To Swap the System Configuration Card
Between Servers
1. Power down both servers.
See “Controlling Server Power” on page 24.
Chapter 2 Removing and Replacing Components 25
2. Open the front bezel on both servers.
See “To Open The Front Bezel” on page 22.
3. Remove the cable ties that secure the system configuration cards, and remove the cards.
4. Insert the system configuration card from the old server into the new one.
5. Replace the cable tie on the new system.
6. Power on the new system.
Tie wrap
System configuration card
FIGURE 2-3 Inserting a System Configuration Card (Sun Fire V210 Server Shown)
Caution – Never remove the system configuration card while the server is booting
or running the Solaris operating environment. Either remove power from the server, or put it into Standby mode, before removing or inserting the system configuration card.
Caution – Do not handle the system configuration card unless you need to transfer
it to another system. If you need to handle it for this reason, avoid contact with the gold terminals on the underside of the card.
26 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Removing and Replacing Hard Disk Drives
Caution – The server and hard disk drives contain electronic parts that are
extremely sensitive to static electricity. Wear a grounded antistatic wrist strap when you carry out this procedure.
Removing A Hard Disk Drive
The hard disk drives are hot-pluggable modules. If more than one is fitted, you can install or remove a hard disk drive without powering off the server or removing it from the rack.
However, you do need to make sure that no system or application software is using a hard disk drive when you remove it.
Note – If you intend to remove a hard disk drive with Solaris running, follow the
instructions in “Removing a SCSI Hard Disk Drive With Solaris Running” on page 30 before performing the steps below.
1. Open the front bezel.
See “To Open The Front Bezel” on page 22.
2. Check that the blue indicator LED is lit on the hard disk drive.
The blue LED comes on when the hard disk drive is ready to remove.
3. Slide the catch at the front of the hard disk drive to the right.
This releases the handle on the front of the hard disk drive.
4. Pull the handle and remove the hard disk drive from the server by sliding it out from its bay.
Chapter 2 Removing and Replacing Components 27
Installing A Hard Disk Drive
Caution – The server and hard disk drives contain electronic parts that are
extremely sensitive to static electricity. Wear a grounded antistatic wrist strap when you carry out this procedure.
FIGURE 2-4 Inserting a Hard Disk Drive (Sun Fire V210 Server Shown)
5. Slide the catch on the front of the hard disk to the right.
This releases a handle on the front of the hard disk drive. The lever must be open before you insert the hard disk drive. If it is not, the hard disk drive will not engage with the server correctly.
6. Slide the hard disk drive into its bay at the front of the server.
Push it in firmly until the metal lever starts to close. This indicates that the hard disk drive has engaged with its connector in the server.
7. Push the metal lever until the disk drive clicks into place.
8. Close the bezel.
If you have installed a hard disk drive with Solaris running, now perform the steps in “Installing a SCSI Hard Disk Drive With Solaris Running” on page 29.
28 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Installing a SCSI Hard Disk Drive With Solaris Running
Before performing the instructions in this section, install the Hard Disk Drive by following the instructions in “Installing A Hard Disk Drive” on page 28.
Use the instructions below in conjunction with the cfgadm(M) man page.
1. With the new Hard Disk Drive physically installed in the drive bay, log into the system as root and run the format command to make the disk visible to the Operating System.
Type the following command. (The sample output below is from a system c ontaining two Hard Disk Drives.)
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
1. c0t1d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@1,0
2. Get the label of the new Hard Disk Drive (this appears in the Ap_Id column of the sample output).
Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 unavailable connected unconfigured unknown
c2 scsi-bus connected unconfigured unknown
In the sample output above, the new disk is Disk 1.
3. Connect the new disk logically to the Operating System.
Type the following command, specifying the correct Ap_Id label for the disk you have installed (in this sample command the Ap_Id label is for Disk 1):
# cfgadm -c configure c1::dsk/c1t1d0
Chapter 2 Removing and Replacing Components 29
4. Confirm that the disk is now connected and configured.
Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 disk connected configured unknown
c2 scsi-bus connected unconfigured unknown
The disk is now available to be mounted for operation.
Removing a SCSI Hard Disk Drive With Solaris Running
If you are removing a Hard Disk Drive while the Operating System is still running, you must remove the drive logically from the Operating System before removing it physically. Follow the instructions in this section, then remove the Hard Disk Drive physically by following the instructions in “Removing A Hard Disk Drive” on page 27.
Use the instructions below in conjunction with the cfgadm(M) man page.
1. Check that the Hard Disk Drive you want to remove is visible to the Operating System.
Type:
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
1. c0t1d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107>
/pci@1f,0/pci@1/scsi@8/sd@1,0
30 Sun Fire V210 and V240 Servers Administration Guide • April 2003
2. Get the correct Ap_Id label for the Hard Disk Drive that you want to remove.
Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 disk connected configured unknown
c2 scsi-bus connected unconfigured unknown
Note – Before proceeding, you must remove the Hard Disk Drive from all of its
software mount positions and delete any swap areas in use on the disk. If the disk is the system’s boot device, do not proceed further with these instructions. Do not attempt to unconfigure the boot disk.
3. Unconfigure the Hard Disk Drive that you intend to remove.
Use the unconfigure command and specify the device you intend to remove. For example, if it is Disk 1, type:
# cfgadm -c unconfigure c1::dsk/c1t1d0
4. Check that the device is now “unconfigured”.
Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 unavailable connected unconfigured unknown
c2 scsi-bus connected unconfigured unknown
Chapter 2 Removing and Replacing Components 31
5. Confirm that the Hard Disk Drive you want to remove from the server is no longer visible to the Operating System.
Type the following:
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
6. It is now safe to remove the Hard Disk Drive from the server without shutting down the Operating System.
Removing And Replacing The DVD­ROM Drive
The DVD-ROM drive is not hot-swappable. The server must be powered down, and the power cable removed from the back panel, before you remove or insert a DVD­ROM drive.
Class 1 Laser Product
Luokan 1 Laserlaite
Klasse 1 Laser Apparat
Laser Klasse 1
Caution – Follow the instructions in this section carefully. The DVD-ROM drive
contains a laser device. Do not attempt to open the DVD-ROM drive’s enclosure or remove a DVD-ROM drive using any procedures other than those contained in this section. If you do, you risk being exposed to radiation.
32 Sun Fire V210 and V240 Servers Administration Guide • April 2003
To Replace The DVD-ROM Drive
1. Power down the server.
See “Controlling Server Power” on page 24.
2. Open the bezel.
See “To Open The Front Bezel” on page 22.
3. Unclip the catches that fasten the DVD-ROM drive to the chassis.
See FIGURE 2-5.
4. Pull the DVD-ROM drive towards you until it is free of its connectors and out of the chassis.
5. Insert the new DVD-ROM drive.
6. Press it home firmly until the clips engage with the server’s chassis.
7. Close the bezel.
FIGURE 2-5 Removing a DVD-ROM Drive (Sun Fire V240 Shown)
Chapter 2 Removing and Replacing Components 33
Sun Fire V240 Server: Removing and Replacing a Power Supply Unit
The Sun Fire V240 server has dual-redundant power supplies. You can swap one power supply while the other is still running.
The Sun Fire V210 server has a single power supply. Swapping it requires the attention of qualified service personnel. Refer to the Sun Fire V210 and V240 Servers Parts Replacement Manual which is contained on the Sun Fire V210 and V240 Servers Documentation CD.
To Remove a Power Supply Unit
1. At the ALOM prompt, type:
sc> removefru -y PSx
Where x is the power supply unit identifier, 0 or 1. When the blue ok to remove LED lights on the back of the power supply unit,
remove it.
2. Pull down on the PSU lever.
3. Withdraw the PSU from the server’s chassis.
To Replace a Power Supply Unit
1. Slide the PSU into the back of the server until it stops.
Do not push the PSU lever closed until the PSU is all the way in.
2. Press the PSU lever until it clicks home.
This engages the PSU with the power distribution board inside the server.
34 Sun Fire V210 and V240 Servers Administration Guide • April 2003
3. At the ALOM prompt, type:
sc> poweron PSx
Where x is the power supply unit identifier, 0 or 1.
Chapter 2 Removing and Replacing Components 35
36 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
3
Sun™ Advanced Lights-Out Manager
This chapter gives an overview of the Sun Advanced Lights-Out Manager (ALOM) software. The chapter contains:
“Sun™ Advanced Lights-Out Manager 1.0 (ALOM)” on page 38
“ALOM Management Ports” on page 39
“Setting the admin Password” on page 39
“Basic ALOM Functions” on page 40
37
Sun™ Advanced Lights-Out Manager
1.0 (ALOM)
Both the Sun Fire V210 server and the Sun Fire V240 server are shipped with Sun™ Advanced Lights Out Manager (ALOM) 1.0 installed. The system console is directed to ALOM by default and is configured to show server console information on startup.
ALOM enables you to monitor and control your server over either a serial connection (using the SERIAL MGT port), or Ethernet connection (using the NET MGT port). For information on configuring an Ethernet connection, refer to the ALOM Online Help.
Note – The ALOM serial port, labelled SERIAL MGT, is for server management
only. If you need a general purpose serial port, use the serial port labeled 10101.
ALOM can be configured to send email notification of hardware failures and other events related to the server or to ALOM.
The ALOM circuitry uses standby power from the server. This means that:
ALOM is active as soon as the server is connected to a power source, and until
power is removed by unplugging the power cable.
ALOM firmware and software continue to be effective when the server operating
system goes offline.
See
TABLE 3-1 for a list of the components monitered by ALOM and the information
it provides for each.
TABLE 3-1 What ALOM Monitors
Component Information
Hard disk drives Presence and status System and CPU fans Speed and status CPUs Presence, temperature and any thermal warning or
failure conditions Power supplies Presence and status System temperature Ambient temperature and any thermal warning or
failure conditions
38 Sun Fire V210 and V240 Servers Administration Guide • April 2003
TABLE 3-1 What ALOM Monitors
Component Information
Server front panel Keyswitch position and LED status Voltage Status and thresholds SCSI and USB circuit breakers Status
ALOM Management Ports
The default management port is labeled SERIAL MGT. This port uses an RJ-45 connector and is for server management only—it supports only ASCII connections to an external console. Use this port when you first begin to operate the server.
Another serial port—labeled 10101— is available for general purpose serial data transfer. This port uses a DB-9 connector. For information on pinouts, refer to the Sun Fire V210 and V240 Server Installation Guide.
In addition, the server has one 10Base-T Ethernet management domain interface, labelled NET MGT. To use this port, ALOM configuration is required. For information, see the ALOM Online Help which is included on the Sun Fire V210 and V240 Server Documentation CD.
Setting the admin Password
When you switch to the ALOM prompt after initial poweron, you will be logged in as the admin user and prompted to set a password. You must set this password in order to execute certain commands.
If you are prompted to do so, set a password for the admin user.
The password must:
contain at least two alphabetic characters
contain at least one numeric or one special character
be at least six characters long
Once the password is set, the admin user has full permissions and can execute all ALOM CLI commands.
Chapter 3 Sun™ Advanced Lights-Out Manager 39
Basic ALOM Functions
This section covers some basic ALOM functions. For comprehensive documentation, refer to the ALOM Online Help which is included on the Sun Fire V210 and V240 Server Documentation CD.
To Switch To The ALOM Prompt
1. Type the default keystroke sequence:
# #.
Note – When you switch to the ALOM prompt, you will be logged in with the
userid “admin”. See “Setting the admin Password” on page 39.
To Switch To The Server Console Prompt
1. Type:
sc> console
More than one ALOM user can be connected to the server console stream at a time, but only one user is permitted to type input characters to the console.
If another user is logged on and has write capability, you will see the message below after issuing the console command:
sc> Console session already in use. [view mode]
To take console write capability away from another user, type:
sc>
console -f
40 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
4
Sun Management Center
This chapter describes SunMC. The chapter contains the sections:
“Sun Management Center” on page 42
“Hardware Diagnostic Suite” on page 44
41
Sun Management Center
Sun Management Center software provides enterprise-wide monitoring of Sun servers and workstations, including their subsystems, components, and peripheral devices. The system being monitored must be up and running, and you need to install all the proper software components on various systems in your network.
Sun Management Center lets you monitor the following on the Sun Fire V210 and V240 server.
TABLE 4-1 What Sun Management Center Monitors
Item Monitored What Sun Management Center Monitors
Disk drives Status Fans Status CPUs Temperature and any thermal warning or failure conditions Power supply Status System temperature Temperature and any thermal warning or failure conditions
How Sun Management Center Works
The Sun Management Center consists of three components:
Agent
Server
Monitor
You install agents on systems to be monitored. The agents collect system status information from log files, device trees, and platform-specific sources, and report that data to the server component.
The server component maintains a large database of status information for a wide range of Sun platforms. This database is updated frequently, and includes information about boards, tapes, power supplies, and disks as well as operating system parameters like load, resource usage, and disk space. You can create alarm thresholds and be notified when these are exceeded.
The monitor components present the collected data to you in a standard format. Sun Management Center software provides both a standalone Java application and a Web browser-based interface. The Java interface affords physical and logical views of the system for highly-intuitable monitoring.
42 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Other Sun Management Center Features
Sun Management Center software provides you with additional tools, which can operate with management utilities made by other companies.
The tools are an informal tracking mechanism and the optional add-on, Hardware Diagnostics Suite.
Informal Tracking
Sun Management Center agent software must be loaded on any system you want to monitor. However, the product lets you informally track a supported platform even when the agent software has not been installed on it. In this case, you do not have full monitoring capability, but you can add the system to your browser, have Sun Management Center periodically check whether it is up and running, and notify you if it goes out of commission.
Hardware Diagnostic Suite
The Hardware Diagnostic Suite is a package which you can purchase as an add-on to Sun Management Center. The suite lets you exercise a system while it is still up and running in a production environment. See “Hardware Diagnostic Suite” on page 44 for more information.
Interoperability With Third-Party Monitoring Tools
If you administer a heterogeneous network and use a third-party network-based system monitoring or management tool, you may be able to take advantage of Sun Management Center software’s support for Tivoli Enterprise Console, BMC Patrol, and HP Openview.
Using Sun Management Center
Sun Management Center software is aimed at system administrators who have large data centers to monitor or other installations that have many computer platforms to monitor. If you administer a smaller installation, you need to weigh Sun Management Center software’s benefits against the requirement of maintaining a significant database (typically over 700 Mbytes) of system status information.
The servers to be monitored must be running , Sun Management Center relies on the Solaris operating environment for its operation.
Chapter 4 Sun Management Center 43
For detailed instructions, see the Sun Management Center Software User ’s Guide.
Obtaining the Latest Information
For the latest information about this product, go to the Sun Management Center Web site: http://www.sun.com/sunmanagementcenter.
Hardware Diagnostic Suite
The Sun Management Center features an optional Hardware Diagnostic Suite, which you can purchase as an add-on. The Hardware Diagnostic Suite is designed to exercise a production system by running tests sequentially.
Sequential testing means the Hardware Diagnostic Suite has a low impact on the system. Unlike SunVTS, which stresses a system by consuming its resources with many parallel tests (see “SunVTS” on page 48), the Hardware Diagnostic Suite lets the server run other applications while testing proceeds.
When to Run Hardware Diagnostic Suite
The best use of the Hardware Diagnostic Suite is to disclose a suspected or intermittent problem with a non-critical part on an otherwise functioning machine. Examples might include questionable disk drives or memory modules on a machine that has ample or redundant disk and memory resources.
In cases like these, the Hardware Diagnostic Suite runs unobtrusively until it identifies the source of the problem. The machine under test can be kept in production mode until and unless it must be shut down for repair. If the faulty part is hot-pluggable or hot-swappable, the entire diagnose-and-repair cycle can be completed with minimal impact to system users.
Requirements for Using Hardware Diagnostic Suite
Since it is a part of Sun Management Center, you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center. This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software’s database of
44 Sun Fire V210 and V240 Servers Administration Guide • April 2003
platform status information. In addition, you must install and set up Sun Management Center agent software on the systems to be monitored. Finally, you need to install the console portion of Sun Management Center software, which serves as your interface to the Hardware Diagnostic Suite.
Instructions for setting up Sun Management Center, as well as for using the Hardware Diagnostic Suite, can be found in the Sun Management Center Software User’s Guide.
Chapter 4 Sun Management Center 45
46 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
5
Sun VTS
This chapter describes SunVTS. The chapter contains the following sections:
“SunVTS” on page 48
47
SunVTS
SunVTS is a software suite that performs system and subsystem stress testing. You can view and control a SunVTS session over a network. Using a remote machine, you can view the progress of a testing session, change testing options, and control all testing features of another machine on the network.
You can run SunVTS software in three different test modes:
Connection mode verifies the presence of device controllers on all subsystems. This
typically takes no more than a few minutes and is a good way to “sanity check” system connections.
Functional mode exercises only the specific subsystems you choose. This is the
default mode.
Auto Config mode automatically detects all subsystems and exercises them in one
of two ways:
Confidence testing – performs one pass of tests on all subsystems, and then
stops. For typical system configurations, this requires one or two hours.
Comprehensive testing – tests all subsystems repeatedly for up to 24 hours.
Since SunVTS software can run many tests in parallel and consume many system resources, you should take care when using it on a production system. If you are stress-testing a system using SunVTS software’s Comprehensive test mode, do not run anything else on that system at the same time.
A server must be running the Solaris operating environment for SunVTS software to be able to test it. Since SunVTS software packages are optional, they may not be installed on your system. See “To Find Out Whether SunVTS Is Installed” on page 50 for instructions.
SunVTS Software and Security
During SunVTS software installation, you must choose between Basic or Sun Enterprise Authentication Mechanism (SEAM) security. Basic security uses a local security file in the SunVTS installation directory to limit the users, groups, and hosts permitted to use SunVTS software. SEAM security is based on the standard network authentication protocol Kerberos and provides secure user authentication, data integrity and privacy for transactions over networks.
48 Sun Fire V210 and V240 Servers Administration Guide • April 2003
If your site uses SEAM security, you must have the SEAM client and server software installed in your networked environment and configured properly in both Solaris and SunVTS software. If your site does not use SEAM security, do not choose the SEAM option during SunVTS software installation.
If you enable the wrong security scheme during installation, or if you improperly configure the security scheme you choose, you may find yourself unable to run SunVTS tests. For more information, see the SunVTS User’s Guide and the instructions accompanying the SEAM software.
Using SunVTS
SunVTS, the Sun Validation and Test Suite, is an online diagnostics tool which you can use to verify the configuration and functionality of hardware controllers, devices, and platforms. It runs in the Solaris operating environment and presents the following interfaces:
command line interface
serial (tty) interface
SunVTS software lets you view and control testing sessions on a remotely connected server. Below is a list of some of the tests that are available:
TABLE 5-1 SunVTS Tests
SunVTS Test Description
cputest Tests the CPU disktest Tests the local disk drives dvdtest Tests the DVD-ROM drive fputest Tests the floating-point unit nettest Tests the Ethernet hardware on the system board and the
networking hardware on any optional PCI cards
netlbtest Performs a loopback test to check that the Ethernet adapter can
send and receive packets pmem Tests the physical memory (read only) sutest Tests the server’s on-board serial ports vmem Tests the virtual memory (a combination of the swap partition and
the physical memory)
Chapter 5 Sun VTS 49
TABLE 5-1 SunVTS Tests
SunVTS Test Description
env6test Tests the environmental devices ssptest Tests ALOM hardware devices i2c2test Tests I2C devices for correct operation
To Find Out Whether SunVTS Is Installed
Type:
# pkginfo -l SUNWvts
If SunVTS software is loaded, information about the package will be displayed. If SunVTS software is not loaded, you will see the following error message:
ERROR: information for “SUNWvts” was not found
Installing SunVTS
By default, SunVTS is not installed on the Sun Fire V210 and V240 servers. However, it is available on the software supplement CD supplied with Solaris. For information about downloading it from this CD, refer to the Sun Hardware Platform Guide for the release of Solaris you are using.
To find out more about using SunVTS, refer to the SunVTS documentation that corresponds to the Solaris release that you are running.
Viewing SunVTS Documentation
The SunVTS documents are included on the Software Supplement CD that is part of each Solaris Media Kit release and is also accessible at http://docs.sun.com.
For further information, you can also consult the following SunVTS documents:
SunVTS User’s Guide describes how to install, configure, and run the SunVTS
diagnostic software.
50 Sun Fire V210 and V240 Servers Administration Guide • April 2003
SunVTS Quick Reference Card provides an overview of how to use the SunVTS
CDE interface.
SunVTS Test Reference Manual provides details about each individual SunVTS test.
Chapter 5 Sun VTS 51
52 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CHAPTER
6
Diagnostics
This chapter describes the diagnostics tools available to the Sun Fire V210 and V240 servers. The chapter contains the sections:
“Overview Of Diagnostic Tools” on page 54
“Sun™ Advanced Lights-Out Manager” on page 55
“Status Indicators” on page 56
“POST Diagnostics” on page 56
“OpenBoot Diagnostics” on page 59
“OpenBoot Commands” on page 63
“Operating Environment Diagnostic Tools” on page 67
“Recent Diagnostic Test Results” on page 76
“OpenBoot Configuration Variables” on page 76
“Additional Diagnostic Tests for Specific Devices” on page 78
“Automatic Server Restart” on page 80
“Automatic System Recovery (ASR)” on page 81
53
Overview Of Diagnostic Tools
Sun provides a range of diagnostic tools for use with the Sun Fire V210 and V240 server.
Diagnostic tools are summarized in
TABLE 6-1 Summary of Diagnostic Tools
Diagnostic Tool Type What It Does Accessibility and Availability
ALOM Hardware
and Software
LEDs Hardware Indicate status of overall system
POST Firmware Tests core components of system Runs automatically on
OpenBoot Diagnostics
Firmware Tests system components,
Monitors environmental conditions, performs basic fault isolation, and provides remote console access
and particular components
focusing on peripherals and I/O devices
TABLE 6-1.
Can function on standby power and without operating system
Accessed from system chassis. Available anytime power is available
startup. Available when the operating system is not running
Runs automatically or interactively. Available when the operating system is not running
Remote Capability
Designedfor remote access
Local, but can be viewed via ALOM
Local, but can be viewed via ALOM
Local, but can be viewed via ALOM
OpenBoot commands
Solaris commands
54 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Firmware Display various kinds of system
information
Software Display various kinds of system
information
Available when the operating system is not running
Requires operating system Local, but
Local, but can be accessed via ALOM
can be accessed via ALOM
TABLE 6-1 Summary of Diagnostic Tools (Continued)
Diagnostic Tool Type What It Does Accessibility and Availability
Remote Capability
SunVTS Software Exercises and stresses the system,
running tests in parallel
Sun Management Center
Hardware Diagnostic Suite
Software Monitors both hardware
environmental conditions and software performance of multiple machines. Generates alerts for various conditions
Software Exercises an operational system
by running sequential tests. Also reports failed FRUs
Sun™ Advanced Lights-Out Manager
Both the Sun Fire V210 server and the Sun Fire V240 server are shipped with Sun™ Advanced Lights Out Manager (ALOM) pre-installed.
Requires operating system. Optional package may need to be installed
Requires operating system to be running on both monitored and master servers. Requires a dedicated database on the master server
Separately purchased optional add-on to Sun Management Center. Requires operating system and Sun Management Center
View and control over network
Designedfor remote access
Designedfor remote access
ALOM enables you to monitor and control your server over either a serial connection (using the SERIAL MGT port), or Ethernet connection (using the NET MGT port).
ALOM can send email notification of hardware failures or other server events. The ALOM circuitry uses standby power from the server. This means that:
ALOM is active as soon as the server is connected to a power source, and until
power is removed by unplugging the power cable.
ALOM continues to be effective when the server operating system goes offline.
Chapter 6 Diagnostics 55
See TABLE 6-2 for a list of the components monitered by ALOM and the information it provides for each.
TABLE 6-2 What ALOM Monitors
Item Monitored What ALOM Reveals
Hard disk drives Presence and status System and CPU fans Speed and status CPUs Presence, temperature and any thermal warning or
failure conditions Power supplies Presence and status System temperature Ambient temperature and any thermal warning or
failure conditions Server front panel Keyswitch position and LED status Voltages Status and thresholds SCSI and USB circuit breakers
For more information, see the ALOM Online Help which is included on the Sun Fire
V210 and V240 Server Documentation CD.
Status Indicators
For a summary of the server’s LED status indicators , see “Server Status Indicators” on page 5.
POST Diagnostics
POST is a firmware program that is useful in determining if a portion of the system has failed. POST verifies the core functionality of the system, including the CPU module(s), motherboard, memory, and some on-board I/O devices, and generates messages that can be useful in determining the nature of a hardware failure. POST can be run even if the system is unable to boot.
56 Sun Fire V210 and V240 Servers Administration Guide • April 2003
POST detects most system faults and is located in the motherboard OpenBoot™ PROM. POST can be set to run by the OpenBoot program at power up by setting two environment variables, the diag-switch? and the diag-level flag, which are stored on the system configuration card.
POST runs automatically when the system power is applied, or following an automatic system reset, if all of the following conditions apply:
diag-switch? is set to true (default is false)
diag-level is set to min, max or menus (default is min)
post-trigger matches the class of reset (default is power-on-reset)
If diag-level is set to min or max, POST performs an abbreviated or extended test, respectively.
If diag-level is set to menus, a menu of all the tests executed at power up is displayed.
POST diagnostic and error message reports are displayed on a console.
To Start POST Diagnostics
1. Go to the OK prompt.
2. Type:
ok setenv diag-switch? true
3. Type:
ok setenv diag-level value
Where value is either min or max depending on the quantity of diagnostic information you want to see.
4. Type:
ok reset-all
The system runs POST diagnostics if post-trigger is set to user-reset. Status and error messages are displayed in the console window. If POST detects an error, it displays an error message describing the failure.
Chapter 6 Diagnostics 57
5. When you have finished running POST, restore the value of diag-switch? to false by typing:
ok setenv diag-switch? false
Resetting diag-switch? to false minimizes boot time.
Controlling POST Diagnostics
You control POST diagnostics (and other aspects of the boot process) by setting OpenBoot configuration variables. Changes to OpenBoot configuration variables generally take effect only after the machine is restarted. important and useful of these variables. You can find instructions for changing OpenBoot configuration variables in “To View And Set OpenBoot Configuration Variables” on page 77.
TABLE 6-3 OpenBoot Configuration Variables
OpenBootConfiguration Variable Description and Keywords
TABLE 6-3 lists the most
auto-boot Determines whether the operating system automatically starts up. Default is true.
true—Operating system automatically starts once firmware tests finish.
false—System remains at ok prompt until you type boot.
diag-level Determines the level or type of diagnostics executed. Default is min.
off—No testing.
min—Only basic tests are run.
max—More extensive tests may be run, depending on the device.
diag-script Determines which devices are tested by OpenBoot Diagnostics. Default is none.
• none—No devices are tested.
normal—On-board (centerplane-based) devices that have self-tests are tested.
all—All devices that have self-tests are tested.
diag-switch? Toggles the system in and out of diagnostic mode. Default is false.
true—Diagnostic mode: POST diagnostics and OpenBoot Diagnostics tests may run.
false—Default mode: Do not run POST or OpenBoot Diagnostics tests.
58 Sun Fire V210 and V240 Servers Administration Guide • April 2003
TABLE 6-3 OpenBoot Configuration Variables (Continued)
OpenBootConfiguration Variable Description and Keywords
post-trigger
obdiag-trigger
input-device Selects where console input is taken from. Default is ttya.
output-device Selects where diagnostic and other console output is displayed. Default is ttya.
1 – POST messages cannot be displayed on a graphics terminal. They are sent to ttya even when output-device is set to screen.
Specifies the class of reset event that causes power-on self-tests (or OpenBoot Diagnostics tests) to run. These variables can accept single keywords as well as combinations of the first three keywords separated by spaces. For details, see “To View And Set OpenBoot Configuration Variables” on page 77.
error-reset—A reset caused by certain non-recoverable hardware error conditions. In general, an error reset occurs when a hardware problem corrupts system state data and the machine becomes “confused.” Examples include CPU and system watchdog resets, fatal errors, and certain CPU reset events (default).
power-on-reset—A reset caused by pressing the Power button (default).
user-reset—A reset initiated by the user or the operating system.
all-resets—Any kind of system reset.
none—No power-on self-tests (or OpenBoot Diagnostics tests) run.
ttya—From built-in SERIAL MGT port.
ttyb—From built-in general purpose serial port (10101)
keyboard—From attached keyboard that is part of a graphics terminal.
ttya—To built-in SERIAL MGT port.
ttyb—To built-in general purpose serial port (10101)
screen—To attached screen that is part of a graphics terminal.
1
Note – These variables affect OpenBoot Diagnostics tests as well as POST
diagnostics.
Once POST diagnostics have finished running, POST reports back to the OpenBoot firmware the status of each test it has run. Control then reverts back to the OpenBoot firmware code.
If POST diagnostics do not uncover a fault, and your server still does not start up, run OpenBoot Diagnostics tests.
OpenBoot Diagnostics
Like POST diagnostics, OpenBoot Diagnostics code is firmware-based and resides in the Boot PROM.
Chapter 6 Diagnostics 59
To Start OpenBoot Diagnostics
1. Type:
ok setenv diag-switch? true ok setenv auto-boot? false ok reset-all
2. Type:
ok obdiag
This command displays the OpenBoot Diagnostics menu. See
TABLE 6-4 Sample obdiag Menu
obdiag
1 i2c@0,320 4 network@2,1 7 scsi@2,1 10 usb@a
Commands: test test-all except help what setenv versions printenvs exit
2 ide@d 5 rtc@0,70 8 serial@0,2e8 11 usb@b
TABLE 6-4.
3 network@2 6 scsi@2 9 serial@0,3f8 12 flashprom@2,0
Note – If you have a PCI card installed in the server, then additional tests will
appear on the obdiag menu.
3. Type:
obdiag> test n
Where n represents the number corresponding to the test you want to run. A summary of the tests is available. At the obdiag> prompt, type:
obdiag> help
60 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Controlling OpenBoot Diagnostics Tests
Most of the OpenBoot configuration variables you use to control POST (see TABLE 6-3 on page 58) also affect OpenBoot Diagnostics tests.
Use the diag-level variable to control the OpenBoot Diagnostics testing level.
Use test-args to customize how the tests run.
By default, test-args is set to contain an empty string. You can modify test­args using one or more of the reserved keywords shown in
TABLE 6-5 Keywords for the test-args OpenBoot Configuration Variable
Keyword What It Does
bist Invokes built-in self-test (BIST) on external and peripheral devices debug Displays all debug messages iopath Verifies bus/interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device media accessibility restore Attempts to restore original state of the device if the previous
execution of the test failed
TABLE 6-5.
silent Displays only errors rather than the status of each test subtests Displays main test and each subtest that is called verbose Displays detailed messages of status of all tests callers=N Displays backtrace of N callers when an error occurs
callers=0 - displays backtrace of all callers before the error
errors=N Continues executing the test until N errors are encountered
errors=0 - displays all error reports without terminating testing
If you want to make multiple customizations to the OpenBoot Diagnostics testing, you can set test-args to a comma-separated list of keywords, as in this example:
ok setenv test-args debug,loopback,media
Chapter 6 Diagnostics 61
The test and test-all Commands
You can also run OpenBoot Diagnostics tests directly from the ok prompt. To do this, type the test command, followed by the full hardware path of the device (or set of devices) to be tested. For example:
ok test /pci@x,y/SUNW,qlc@2
Note – Knowing how to construct an appropriate hardware device path requires
precise knowledge of the hardware architecture of the Sun Fire V210 and V240 system.
To customize an individual test, you can use test-args as follows:
ok test /usb@1,3:test-args={verbose,debug}
This affects only the current test without changing the value of the test-args OpenBoot configuration variable.
You can test all the devices in the device tree with the test-all command:
ok test-all
If you specify a path argument to test-all, then only the specified device and its children are tested. The following example shows the command to test the USB bus and all devices with self-tests that are connected to the USB bus:
ok test-all /pci@9,700000/usb@1,3
62 Sun Fire V210 and V240 Servers Administration Guide • April 2003
What OpenBoot Diagnostics Error Messages Tell You
OpenBoot Diagnostics error results are reported in a tabular format that contains a short summary of the problem, the hardware device affected, the subtest that failed, and other diagnostic information. Diagnostics error message.
Testing /pci@1e,600000/isa@7/flashprom@2,0
ERROR : There is no POST in this FLASHPROM or POST header is unrecognized DEVICE : /pci@1e,600000/isa@7/flashprom@2,0 SUBTEST : selftest:crc-subtest MACHINE : Sun Fire V210 SERIAL# : 51347798 DATE : 03/05/2003 15:17:31 GMT CONTR0LS: diag-level=max test-args=errors=1
Error: /pci@1e,600000/isa@7/flashprom@2,0 selftest failed, return code = 1
Selftest at /pci@1e,600000/isa@7/flashprom@2,0 (errors=1) .............
failed Pass:1 (of 1) Errors:1 (of 1) Tests Failed:1 Elapsed Time: 0:0:0:1
CODE EXAMPLE 6-1 displays a sample OpenBoot
CODE EXAMPLE 6-1 OpenBoot Diagnostics Error Message
OpenBoot Commands
OpenBoot commands are commands you type from the ok prompt. OpenBoot commands which can provide useful diagnostic information are:
probe-scsi and probe-scsi-all
probe-ide
show-devs
probe-scsi and probe-scsi-all
The probe-scsi and probe-scsi-all commands diagnose problems with the SCSI devices.
Chapter 6 Diagnostics 63
Caution – If you used the halt command or the Stop-A key sequence to reach the
ok prompt, then issuing the probe-scsi or probe-scsi-all command can hang the system.
The probe-scsi command communicates with all SCSI devices connected to on­board SCSI controllers. The probe-scsi-all command additionally accesses devices connected to any host adapters installed in PCI slots.
For any SCSI device that is connected and active, the probe-scsi and probe- scsi-all commands display its loop ID, host adapter, logical unit number, unique World Wide Name (WWN), and a device description that includes type and manufacturer.
The following is sample output from the probe-scsi command.
{1} ok probe-scsi Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 2 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 3 Unit 0 Disk SEAGATE ST336605LSUN36G 0238
CODE EXAMPLE 6-2 sample probe-scsi Command Output
The following is sample output from the probe-scsi-all command.
{1} ok probe-scsi-all /pci@1c,600000/scsi@2,1 Target 4 Unit 0 Removable Read Only device TOSHIBA XM6201TASUN32XCD1103
/pci@1c,600000/scsi@2 Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 2 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 3 Unit 0 Disk SEAGATE ST336605LSUN36G 0238
64 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CODE EXAMPLE 6-3 sample probe-scsi-all Command Output
probe-ide
The probe-ide command communicates with all Integrated Drive Electronics (IDE) devices connected to the IDE bus. This is the internal system bus for media devices such as the DVD drive.
Caution – If you used the halt command or the Stop-A key sequence to reach the
ok prompt, then issuing the probe-ide command can hang the system.
The following is sample output from the probe-ide command.
{1} ok probe-ide Device 0 ( Primary Master )
Removable ATAPI Model: DV-28E-B
Device 1 ( Primary Slave ) Not Present
Device 2 ( Secondary Master ) Not Present
Device 3 ( Secondary Slave ) Not Present
CODE EXAMPLE 6-4 sample probe-ide Command Output
Chapter 6 Diagnostics 65
show-devs Command
The show-devs command lists the hardware device paths for each device in the firmware device tree.
/pci@1d,700000 /pci@1c,600000 /pci@1e,600000 /pci@1f,700000 /memory-controller@1,0 /SUNW,UltraSPARC-IIIi@1,0 /memory-controller@0,0 /SUNW,UltraSPARC-IIIi@0,0 /virtual-memory /memory@m0,0 /aliases /options /openprom /chosen /packages@0,320//packages/terminal-emulator /packages/disk-label /packages/deblocker /packages/SUNW,builtin-drivers ...
CODE EXAMPLE 6-5 shows some sample output.
CODE EXAMPLE 6-5 show-devs Command Output (truncated)
To Run OpenBoot Commands
1. Halt the system to reach the ok prompt.
How you do this depends on the system’s condition. If possible, you should warn users before you shut the system down.
2. Type the appropriate command at the console prompt.
66 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Operating Environment Diagnostic Tools
If a system passes OpenBoot Diagnostics tests, it normally attempts to boot its multiuser operating environment. For most Sun systems, this means the Solaris operating environment. Once the server is running in multiuser mode, you have access to the software-based diagnostic tools, SunVTS and Sun Management Center. These tools allow you to monitor the server, exercise it, and isolate faults.
Note – If you set the auto-boot OpenBoot configuration variable to false,the
operating system does not boot following completion of the firmware-based tests.
In addition to the tools mentioned above, you can refer to error and system message log files, and Solaris system information commands.
Error and System Message Log Files
Error and other system messages are saved in the /var/adm/messages file. Messages are logged to this file from many sources, including the operating system, the environmental control subsystem, and various software applications.
Solaris System Information Commands
The following Solaris commands display data that you can use when assessing the condition of a Sun Fire V210 and V240 server:
prtconf
prtdiag
prtfru
psrinfo
showrev
This section describes the information these commands give you. More information on using these commands is contained in the appropriate man page.
Chapter 6 Diagnostics 67
prtconf
The prtconf command displays the Solaris device tree. This tree includes all the devices probed by OpenBoot firmware, as well as additional devices, like individual disks, that only the operating environment software “knows” about. The output of prtconf also includes the total amount of system memory. an excerpt of prtconf output (truncated to save space).
# prtconf System Configuration: Sun Microsystems sun4u Memory size: 1024 Megabytes System Peripherals (Software Nodes):
SUNW,Sun-Fire-V240 packages (driver not attached) SUNW,builtin-drivers (driver not attached) deblocker (driver not attached) disk-label (driver not attached) terminal-emulator (driver not attached) dropins (driver not attached) kbd-translator (driver not attached) obp-tftp (driver not attached) SUNW,i2c-ram-device (driver not attached) SUNW,fru-device (driver not attached) ufs-file-system (driver not attached) chosen (driver not attached) openprom (driver not attached) client-services (driver not attached) options, instance #0 aliases (driver not attached) memory (driver not attached) virtual-memory (driver not attached) SUNW,UltraSPARC-IIIi (driver not attached) memory-controller, instance #0 SUNW,UltraSPARC-IIIi (driver not attached) memory-controller, instance #1 ...
CODE EXAMPLE 6-6 shows
CODE EXAMPLE 6-6 prtconf Command Output (truncated)
The prtconf command’s -p option produces output similar to the OpenBoot show-devs command. This output lists only those devices compiled by the system firmware.
68 Sun Fire V210 and V240 Servers Administration Guide • April 2003
prtdiag
The prtdiag command displays a table of diagnostic information that summarizes the status of system components.
Chapter 6 Diagnostics 69
The display format used by the prtdiag command can vary depending on what version of the Solaris operating environment is running on your system. Following is an excerpt of some of the output produced by prtdiag on a healthy Sun Fire
70 Sun Fire V210 and V240 Servers Administration Guide • April 2003
V240 server running Solaris 8, PSR1.
# prtdiag System Configuration: Sun Microsystems sun4u Sun Fire V240 System clock frequency: 160 MHZ Memory size: 1GB
==================================== CPUs ==================================== E$ CPU CPU Temperature Fan
CPU Freq Size Impl. Mask Die Ambient Speed Unit
--- -------- ---------- ------ ---- -------- -------- ----- ---­ MB/P0 960 MHz 1MB US-IIIi 2.0 - ­ MB/P1 960 MHz 1MB US-IIIi 2.0 - -
================================= IO Devices ================================= Bus Freq Brd Type MHz Slot Name Model
--- ---- ---- ---------- ---------------------------- -------------------­ 0 pci 66 2 network-SUNW,bge (network) 0 pci 66 2 scsi-pci1000,21.1 (scsi-2) 0 pci 66 2 scsi-pci1000,21.1 (scsi-2) 0 pci 66 2 network-SUNW,bge (network) 0 pci 33 7 isa/serial-su16550 (serial) 0 pci 33 7 isa/serial-su16550 (serial) 0 pci 33 7 isa/rmc-comm-rmc_comm (seria+ 0 pci 33 13 ide-pci10b9,5229.c4 (ide)
============================ Memory Configuration ============================ Segment Table:
----------------------------------------------------------------------­Base Address Size Interleave Factor Contains
----------------------------------------------------------------------­0x0 512MB 1 GroupID 0 0x1000000000 512MB 1 GroupID 0
Memory Module Groups:
-------------------------------------------------­ControllerID GroupID Labels
-------------------------------------------------­0 0 MB/P0/B0/D0,MB/P0/B0/D1
Memory Module Groups:
-------------------------------------------------­ControllerID GroupID Labels
-------------------------------------------------­1 0 MB/P1/B0/D0,MB/P1/B0/D1
Chapter 6 Diagnostics 71
CODE EXAMPLE 6-7 prtdiag Command Output
In addition to the information in CODE EXAMPLE 6-7, prtdiag with the verbose option (-v) also reports on front panel status, disk status, fan status, power supplies, hardware revisions, and system temperatures.
System Temperatures (Celsius):
------------------------------­Device Temperature Status
--------------------------------------­CPU0 59 OK CPU2 64 OK DBP0 22 OK
CODE EXAMPLE 6-8 prtdiag Verbose Output
In the event of an overtemperature condition, prtdiag reports an error in the Status column.
System Temperatures (Celsius):
------------------------------­Device Temperature Status
--------------------------------------­CPU0 62 OK CPU1 102 ERROR
CODE EXAMPLE 6-9 prtdiag Overtemperature Indication Output
Similarly, if there is a failure of a particular component, prtdiag reports a fault in the appropriate Status column.
Fan Status:
-----------
Bank RPM Status
---- ----- -----­CPU0 4166 [NO_FAULT] CPU1 0000 [FAULT]
CODE EXAMPLE 6-10 prtdiag Fault Indication Output
72 Sun Fire V210 and V240 Servers Administration Guide • April 2003
prtfru
The Sun Fire V210 and V240 system maintains a hierarchical list of all FRUs in the system, as well as specific information about various FRUs.
The prtfru command can display this hierarchical list, as well as data contained in the serial electrically-erasable programmable read-only memory (SEEPROM) devices located on many FRUs. FRUs generated by the prtfru command with the -l option.
# prtfru -l /frutree /frutree/chassis (fru) /frutree/chassis/MB?Label=MB /frutree/chassis/MB?Label=MB/system-board (container) /frutree/chassis/MB?Label=MB/system-board/SC?Label=SC /frutree/chassis/MB?Label=MB/system-board/SC?Label=SC/sc (fru) /frutree/chassis/MB?Label=MB/system-board/BAT?Label=BAT /frutree/chassis/MB?Label=MB/system-board/BAT?Label=BAT/battery (fru) /frutree/chassis/MB?Label=MB/system-board/P0?Label=P0 /frutree/chassis/MB?Label=MB/system-board/P0?Label=P0/cpu (fru) /frutree/chassis/MB?Label=MB/system-board/P0?Label= P0/cpu/F0?Label=F0
CODE EXAMPLE 6-11 shows an excerpt of a hierarchical list of
CODE EXAMPLE 6-11 prtfru -l Command Output (truncated)
CODE EXAMPLE 6-12 shows an excerpt of SEEPROM data generated by the prtfru
command with the -c option.
# prtfru -c /frutree/chassis/MB?Label=MB/system-board (container) SEGMENT: SD /SpecPartNo: 885-0092-02 /ManR
/ManR/UNIX_Timestamp32: Wednesday April 10 11:34:49 BST 2002 /ManR/Fru_Description: FRUID,INSTR,M’BD,0CPU,0MB,ENXU /ManR/Manufacture_Loc: HsinChu, Taiwan /ManR/Sun_Part_No: 3753107 /ManR/Sun_Serial_No: abcdef /ManR/Vendor_Name: Mitac International /ManR/Initial_HW_Dash_Level: 02 /ManR/Initial_HW_Rev_Level: 01
CODE EXAMPLE 6-12 prtfru -c Command Output
Chapter 6 Diagnostics 73
Data displayed by the prtfru command varies depending on the type of FRU. In general, it includes:
FRU description
Manufacturer name and location
Part number and serial number
Hardware revision levels
psrinfo
The psrinfo command displays the date and time each CPU came online. With the verbose (-v) option, the command displays additional information about the CPUs, including their clock speed. The following is sample output from the psrinfo command with the -v option.
# psrinfo -v Status of processor 0 as of: 09/20/02 11:35:49 Processor has been on-line since 09/20/02 11:30:53. The sparcv9 processor operates at 960 MHz, and has a sparcv9 floating point processor. Status of processor 1 as of: 09/20/02 11:35:49 Processor has been on-line since 09/20/02 11:30:52. The sparcv9 processor operates at 960 MHz, and has a sparcv9 floating point processor.
CODE EXAMPLE 6-13 psrinfo -v Command Output
showrev
The showrev command displays revision information for the current hardware and software.
# showrev Hostname: griffith Hostid: 830f8192 Release: 5.8 Kernel architecture: sun4u Application architecture: sparc Hardware provider: Sun_Microsystems Domain: Kernel version: SunOS 5.8 Generic 108528-16 August 2002
CODE EXAMPLE 6-14 showrev Command Output
74 Sun Fire V210 and V240 Servers Administration Guide • April 2003
CODE EXAMPLE 6-14 shows sample output of the showrev command.
When used with the -p option, this command displays installed patches.
CODE EXAMPLE 6-15 shows a partial sample output from the showrev command with
the -p option.
Patch: 109729-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109783-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109807-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109809-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110905-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110910-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110914-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 108964-04 Obsoletes: Requires: Incompatibles: Packages: SUNWcsr
CODE EXAMPLE 6-15 showrev -p Command Output
To Run Solaris System Information Commands
1. Decide what kind of system information you want to display.
For more information, see “Solaris System Information Commands” on page 67.
2. Type the appropriate command at a console prompt.
TABLE 6-6 for a summary of the commands.
See
TABLE 6-6 Using Solaris Information Display Commands
Command What It Displays What to Type Notes
prtconf System configuration
information
prtdiag Diagnostic and configuration
information
prtfru FRU hierarchy and SEEPROM
memory contents
psrinfo Date and time each CPU came
online; processor clock speed
showrev Hardware and software revision
information
/usr/sbin/prtconf
/usr/platform/sun4u/ sbin/prtdiag
/usr/sbin/prtfru Use the -l option to display
/usr/sbin/psrinfo Use the -v option to obtain
/usr/bin/showrev Use the -p option to show
Use the -v option for additional detail.
hierarchy. Use the -c option to display SEEPROM data.
clock speed and other data.
software patches.
Chapter 6 Diagnostics 75
Recent Diagnostic Test Results
Summaries of the results from the most recent power-on self-test (POST) and OpenBoot Diagnostics tests are saved across power cycles.
To View Recent Test Results
1. Go to the ok prompt.
2. Do either of the following:
To see a summary of the most recent POST results, type:
ok show-post-results
To see a summary of the most recent OpenBoot Diagnostics test results, type:
ok show-obdiag-results
This produces a system-dependent list of hardware components, along with an indication of which components passed and which failed POST or OpenBoot Diagnostics tests.
OpenBoot Configuration Variables
Switches and diagnostic configuration variables stored in the IDPROM determine how and when power-on self-test (POST) diagnostics and OpenBoot Diagnostics tests are performed. This section explains how to access and modify OpenBoot configuration variables. For a list of important OpenBoot configuration variables, see
TABLE 6-3.
Changes to OpenBoot configuration variables usually take effect upon the next reboot.
76 Sun Fire V210 and V240 Servers Administration Guide • April 2003
To View And Set OpenBoot Configuration
Variables
1. Halt the server to reach the ok prompt.
To display the current values of all OpenBoot configuration variables, use the
printenv command.
The following example shows a short excerpt of this command’s output.
ok printenv Variable Name Value Default Value
diag-level min min diag-switch? false false
To set or change the value of an OpenBoot configuration variable, use the setenv
command:
ok setenv diag-level max diag-level = max
To set OpenBoot configuration variables that accept multiple keywords, separate
keywords with a space.
Chapter 6 Diagnostics 77
Additional Diagnostic Tests for Specific Devices
Using the probe-scsi Command To Confirm That Hard Disk Drives Are Active
The probe-scsi command transmits an inquiry to SCSI devices connected to the system’s internal SCSI interface. If a SCSI device is connected and active, the command displays the unit number, device type, and manufacturer name for that device.
FIGURE 6-1 probe-scsi Output Message
ok probe-scsi Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 4207 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0136
The probe-scsi-all command transmits an inquiry to all SCSI devices connected to both the system’s internal and its external SCSI interfaces. sample output from a server with no externally connected SCSI devices but containing two 36 GB Hard Disk Drives, both of them active.
FIGURE 6-2 probe-scsi-all Output Message
ok probe-scsi-all /pci@1f,0/pci@1/scsi@8,1
/pci@1f,0/pci@1/scsi@8 Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 4207 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0136
78 Sun Fire V210 and V240 Servers Administration Guide • April 2003
FIGURE 6-2 shows
Using the probe-ide Command To Confirm That the DVD or CD-ROM Drive is Connected
The probe-ide command transmits an inquiry command to internal and external IDE devices connected to the system’s on-board IDE interface. The following sample output reports a DVD drive installed (as Device 0) and active in a server.
FIGURE 6-3 probe-ide Output Message
ok probe-ide Device 0 ( Primary Master )
Removable ATAPI Model: DV-28E-B
Device 1 ( Primary Slave )
Not Present
Device 2 ( Secondary Master )
Not Present
Device 3 ( Secondary Slave )
Not Present
Using the watch-net and watch-net-all Commands To Check the Network Connections
The watch-net diagnostics test monitors Ethernet packets on the primary network interface. The watch-net-all diagnostics test monitors Ethernet packets on the primary network interface and on any additional network interfaces connected to the system board. Good packets received by the system are indicated by a period (.). Errors such as the framing error and the cyclic redundancy check (CRC) error are indicated with an X and an associated error description.
Chapter 6 Diagnostics 79
Start the watch-net diagnostic test by typing the watch-net command at the ok prompt. For the watch-net-all diagnostic test, type watch-net-all at the ok prompt.
FIGURE 6-4 watch-net Diagnostic Output Message
{0} ok watch-net Internal loopback test -- succeeded. Link is -- up Looking for Ethernet Packets. ‘.’ is a Good Packet. ‘X’ is a Bad Packet.
Type any key to stop.................................
FIGURE 6-5 watch-net-all Diagnostic Output Message
{0} ok watch-net-all /pci@1f,0/pci@1,1/network@c,1 Internal loopback test -- succeeded. Link is -- up Looking for Ethernet Packets. ‘.’ is a Good Packet. ‘X’ is a Bad Packet. Type any key to stop.
Automatic Server Restart
Note – Automatic Server Restart is not the same as Automatic System Recovery
(ASR), which the Sun Fire V210 and V240 servers also support.
Automatic Server Restart is a component of ALOM. It monitors the Solaris operating environment while it is running and, by default, syncs the filesystems and restarts the server if it hangs.
ALOM uses a watchdog process to monitor the kernel only. ALOM will not restart the server if a process hangs and the kernel is still running. The ALOM watchdog parameters for the watchdog patting interval and watchdog timeout are not user configurable.
80 Sun Fire V210 and V240 Servers Administration Guide • April 2003
If the kernel hangs and the watchdog times out, ALOM reports and logs the event and performs one of three user configurable actions.
xir: this is the default action and will cause the server to sync the filesystems and
restart. In the event of the sync hanging, ALOM will fallback to a hard reset after 15 minutes.
Reset: this is a hard reset and results in a rapid system recovery but diagnostic
data regarding the hang is not stored, and filesystem damage may result.
None - this will result in the system being left in the hung state indefinitely after
the watchdog timeout has been reported.
For more information, see the sys_autorestart section of the ALOM Online Help that is contained on the Sun Fire V210 and V240 Server Documentation CD.
Automatic System Recovery (ASR)
Note – Automatic System Recovery (ASR) is not the same as Automatic Server
Restart, which the Sun Fire V210 and V240 servers also support.
Automatic System Recovery (ASR) consists of self-test features and an auto­configuring capability to detect failed hardware components and unconfigure them. By doing this, the server is able to resume operating after certain non-fatal hardware faults or failures have occured.
If a component is one that is monitored by ASR, and the server is capable of operating without it, the server will automatically reboot if that component should develop a fault or fail.
ASR monitors the following components:
Memory modules
If a fault is detected during the power-on sequence, the faulty component is disabled. If the system remains capable of functioning, the boot sequence continues.
If a fault occurs on a running server, and it is possible for the server to run without the failed component, the server automatically reboots. This prevents a faulty hardware component from keeping the entire system down or causing the system to crash repeatedly.
To support such a degraded boot capability, the OpenBoot firmware uses the 1275 Client Interface (via the device tree) to mark a device as either failed or disabled,by creating an appropriate status property in the device tree node. The Solaris operating environment will not activate a driver for any subsystem so marked.
Chapter 6 Diagnostics 81
As long as a failed component is electrically dormant (not causing random bus errors or signal noise, for example), the system will reboot automatically and resume operation while a service call is made.
Note – ASR is not enabled until you activate it.
Auto-Boot Options
The auto-boot? setting controls whether or not the firmware automatically boots the operating system after each reset. The default setting is true.
The auto-boot-on-error? setting controls whether the system will attempt a degraded boot when a subsystem failure is detected. Both the auto-boot? and auto-boot-on-error? settings must be set to true to enable an automatic degraded boot.
To set the switches, type:
ok setenv auto-boot? true ok setenv auto-boot-on-error? true
Note – The default setting for auto-boot-on-error? is false. Therefore, the
system will not attempt a degraded boot unless you change this setting to true.In addition, the system will not attempt a degraded boot in response to any fatal non­recoverable error, even if degraded booting is enabled. For examples of fatal non­recoverable errors, see “Error Handling Summary” on page 82.
Error Handling Summary
Error handling during the power-on sequence falls into one of the following three cases:
If no errors are detected by POST or OpenBoot Diagnostics, the system attempts
to boot if auto-boot? is true.
If only non-fatal errors are detected by POST or OpenBoot Diagnostics, the
system attempts to boot if auto-boot? is true and auto-boot-on-error? is true.
82 Sun Fire V210 and V240 Servers Administration Guide • April 2003
Note – If POST or OpenBoot Diagnostics detects a non-fatal error associated with
the normal boot device, the OpenBoot firmware automatically unconfigures the failed device and tries the next-in-line boot device, as specified by the boot-device configuration variable.
If a fatal error is detected by POST or OpenBoot Diagnostics, the system will not
boot regardless of the settings of auto-boot? or auto-boot-on-error?. Fatal non-recoverable errors include the following:
All CPUs failed
All logical memory banks failed
Flash RAM cyclical redundancy check (CRC) failure
Critical field-replaceable unit (FRU) PROM configuration data failure
Critical application-specific integrated circuit (ASIC) failure
Reset Scenarios
Three OpenBoot configuration variables, diag-switch?, obdiag-trigger, and post-trigger, control how the system runs firmware diagnostics in response to system reset events.
The standard system reset protocol bypasses POST and OpenBoot Diagnostics unless diag-switch? is set to true. The default setting for this variable is false. Because ASR relies on firmware diagnostics to detect faulty devices, diag-switch? must be set to true for ASR to run. For instructions, see “To Enable ASR” on page 83.
To control which reset events, if any, automatically initiate firmware diagnostics, use obdiag-trigger and post-trigger. For detailed explanations of these variables and their uses, see “Controlling POST Diagnostics” on page 58 and “Controlling OpenBoot Diagnostics Tests” on page 61.
To Enable ASR
1. At the system ok prompt, type:
ok setenv diag-switch? true ok setenv auto-boot? true ok setenv auto-boot-on-error? true
Chapter 6 Diagnostics 83
2. Set the obdiag-trigger variable to power-on-reset, error-reset,oruser­reset. For example, type:
ok setenv obdiag-trigger user-reset
3. Type:
ok reset-all
The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto-boot? is set to true (its default value).
Note – To store parameter changes, you can also power cycle the system using the
front panel Power button.
To Disable ASR
1. At the system ok prompt, type:
ok setenv diag-switch? false
2. Type:
ok reset-all
The system permanently stores the parameter change.
Note – To store parameter changes, you can also power cycle the system using the
front panel Power button.
84 Sun Fire V210 and V240 Servers Administration Guide • April 2003
SYMBOLS
/var/adm/messages file, 67
A
agents, Sun Management Center, 42 auto-boot? variable, 58
B
BIST, See built-in self-test BMC Patrol, See third-party monitoring tools built-in self-test
test-args variable and, 61
C
central processing unit, See CPU clock speed (CPU), 74 CPU
displaying information about, 74
diag-switch? variable, 58 disk drive
caution, 24
E
electrostatic discharge (ESD) precautions, 22 error messages
OpenBoot Diagnostics, interpreting, 63
exercising the system
with Hardware Diagnostic Suite, 44 with SunVTS, 48
F
Fibre Channel-Arbitrated Loop (FC-AL)
diagnosing problems in devices, 63
FRU
hardware revision level, 74 hierarchical list of, 73 manufacturer, 74 part number, 74
FRU data
contents of IDPROM, 74
D
device paths, hardware, 62, 66 device tree
defined, 42 Solaris, displaying, 68
diag-level,57 diag-level variable, 58, 61
diagnostic tests
bypassing, 59
diagnostic tools
summary of (table), 54
diagnostics
obdiag, 60 POST, 56 probe-ide, 79 probe-scsi and probe-scsi-all, 78 SunVTS, 49 watch-net and watch-net-all, 79
diag-script variable, 58 diag-switch?,57
H
hard disk drive
installing, 29
removing, 30 hardware device paths, 62, 66 Hardware Diagnostic Suite, 43
about exercising the system with, 44 hardware revision, displaying with showrev,74 host adapter (probe-scsi), 64 HP Openview, See third-party monitoring tools
I
IDE bus, 65 input-device variable, 59 installation
CD-ROM drive, 32
85
hard disk drives, 29 Integrated Drive Electronics, See IDE bus intermittent problem, 44 interpreting error messages
OpenBoot Diagnostics tests, 63
L
log files, 42, 67 logical unit number (probe-scsi), 64 logical view (Sun Management Center), 42 loop ID (probe-scsi), 64
M
message
POST, 57 moving the system, precautions, 24
overtemperature condition
determining with prtdiag,72
P
patches, installed
determining with showrev,75 physical view (Sun Management Center), 42 POST
limitations of message display, 59
messages, 57
post-trigger variable, 59 probe-ide command (OpenBoot), 65 probe-scsi and probe-scsi-all commands
(OpenBoot), 63 processor speed, displaying, 74
prtconf command (Solaris), 68 prtdiag command (Solaris), 69 prtfru command (Solaris), 73 psrinfo command (Solaris), 74
O
obdiag-trigger variable, 59 OBP parameters
diag-level,57 diag-switch?,57
OpenBoot commands
probe-ide,65 probe-scsi and probe-scsi-all,63 show-devs,66
OpenBoot configuration variables
purpose of, 58
table of, 58 OpenBoot diagnostics, 60 OpenBoot Diagnostics tests
error messages, interpreting, 63
hardware device paths in, 62
running from the ok prompt, 62
test command, 62
test-all command, 62
OpenBoot PROM. See OBP output message
watch-net all diagnostic, 80
watch-net diagnostic, 80 output-device variable, 59
R
removal
CD-ROM, 33
hard disk drives, 27, 28, 30 reset events, kinds of, 59 revision, hardware and software
displaying with showrev,74
S
SCSI devices
diagnosing problems in, 63 SEAM (Sun Enterprise Authentication
Mechanism), 48
show-devs command (OpenBoot), 66 showrev command (Solaris), 74
software revision, displaying with showrev,74 Solaris commands
prtconf,68
prtdiag,69
prtfru,73
psrinfo,74
86
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