Sun Microsystems Fire V210, Fire V240 Administration Manual

Sun Fire
TM
V210 and V240 Servers
Administration Guide
Sun Microsystems, Inc. www.sun.com
Part No. 819-4208-10 December 2005, Revision A
Submit comments about this document at: http://www.sun.com/hwdocs/feedback
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LA DOCUMENTATION EST FOURNIE "EN L’ÉTAT" ET TOUTES AUTRES CONDITIONS, DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L’APTITUDE A UNE UTILISATION PARTICULIERE OU A L’ABSENCE DE CONTREFAÇON.
Please
Recycle
Contents
Preface xiii
1. Introduction 1–1
1.1 Sun Fire V210 and V240 Servers Overview 1–2
1.1.1 Sun Fire V210 Server 1–2
1.1.2 Sun Fire V240 Server 1–3
1.1.3 Features 1–4
1.1.4 Preinstalled Software 1–4
1.1.5 Sun Fire V210 and V240 Servers—Comparison 1–5
1.2 Bezel Features 1–5
1.2.1 Server Status Indicators 1–6
1.2.2 To Turn the Locator LED On 1–7
1.2.3 To Turn the Locator LED Off 1–7
1.2.4 To Display Locator LED Status 1–8
1.2.5 Front Panel 1–8
1.2.6 On/Standby Switch 1–9
1.2.7 Hard Drives 1–11
1.2.8 DVD-ROM Drive 1–12
1.2.9 System Configuration Card 1–12
1.2.6.1 Controlling Server Power States 1–10
iii
1.2.10 Keyswitch 1–15
1.3 Back Panel Features 1–17
1.3.1 I/O Ports 1–17
1.3.2 Network Status Indicators 1–18
1.3.3 USB Ports 1–19
1.3.4 External SCSI Port 1–19
1.3.5 Power Supply Unit 1–19
1.4 System Prompts 1–20
2. Removing and Replacing Components 2–1
2.1 Replaceable Components 2–2
2.2 Avoiding Electrostatic Discharge 2–2
2.2.1 Avoiding Electrostatic Discharge While Working on the Front Panel 2–2
2.2.2 Opening the Front Bezel 2–2
2.3 Controlling Server Power 2–4
2.3.1 Powering On—Using the On/Standby Switch 2–4
2.3.2 Powering Off—Using the On/Standby Switch 2–5
2.4 Swapping a System Configuration Card Between Servers 2–6
2.4.1 Swapping a System Configuration Card Between Servers 2–6
2.5 Removing and Replacing Hard Drives 2–7
2.5.1 Removing a Hard Drive 2–7
2.5.2 Replacing a Hard Drive 2–8
2.5.3 Installing a SCSI Hard Drive With Solaris Running 2–9
2.5.4 Removing a SCSI Hard Drive With Solaris Running 2–11
2.6 Removing and Replacing the DVD Drive 2–12
2.6.1 Removing the DVD Drive 2–13
2.6.2 Replacing the DVD Drive 2–13
2.7 Removing and Replacing a Power Supply Unit 2–14
iv Sun Fire V210 and V240 Servers Administration Guide December 2005
2.7.1 Removing a Power Supply Unit 2–14
2.7.2 Replacing a Power Supply Unit 2–15
3. Sun Advanced Lights Out Manager 3–1
3.1 Sun Advanced Lights Out Manager (ALOM) 3–2
3.1.1 Email Delivery Alerts 3–2
3.1.2 What ALOM Monitors 3–3
3.1.3 Automatic Server Restart 3–4
3.2 ALOM Management Ports 3–4
3.3 Setting the admin Password 3–5
3.4 Basic ALOM Functions 3–5
3.4.1 To Switch to the ALOM Prompt 3–6
3.4.2 To Switch to the Server Console Prompt 3–6
3.4.3 To Set the Serial Port Speed Back to the Default 3–7
3.4.4 scadm resetrsc Command 3–7
3.4.5 TTYB Console Output 3–7
4. Sun Management Center 4–1
4.1 Sun Management Center 4–2
4.1.1 How Sun Management Center Works 4–2
4.1.2 Other Sun Management Center Features 4–3
4.1.2.1 Informal Tracking 4–3
4.1.2.2 Hardware Diagnostic Suite 4–3
4.1.2.3 Interoperability—Third-Party Monitoring Tools 4–3
4.1.3 Using Sun Management Center 4–4
4.1.3.1 Obtaining the Latest Information 4–4
4.2 Hardware Diagnostic Suite 4–4
4.2.1 When to run Hardware Diagnostic Suite 4–4
4.2.2 Requirements for Using Hardware Diagnostic Suite 4–5
Contents v
5. SunVTS 5–1
5.1 SunVTS 5–2
5.1.1 SunVTS Software and Security 5–2
5.1.2 Using SunVTS 5–3
5.1.3 To Find Out Whether SunVTS Is Installed 5–4
5.1.4 Installing SunVTS 5–4
5.1.5 Viewing SunVTS Documentation 5–5
6. Diagnostics 6–1
6.1 Overview of Diagnostic Tools 6–2
6.2 Status Indicators 6–3
6.3 Sun Advanced Lights Out Manager 6–3
6.4 POST Diagnostics 6–4
6.4.1 To Start POST Diagnostics—Method 1 6–5
6.4.2 To Start POST Diagnostics—Method 2 6–5
6.4.3 Controlling POST Diagnostics 6–6
6.5 OpenBoot Diagnostics 6–8
6.5.1 To Start OpenBoot Diagnostics 6–8
6.5.2 Controlling OpenBoot Diagnostics Tests 6–9
6.5.2.1 test and test-all Commands 6–10
6.5.2.2 What OpenBoot Diagnostics Error Messages Tell You
6–11
6.6 OpenBoot Commands 6–13
6.6.1 probe-scsi Command 6–13
6.6.2 probe-ide Command 6–14
6.6.3 show-devs Command 6–14
6.6.4 To Run OpenBoot Commands 6–16
6.7 Operating System Diagnostic Tools 6–17
6.7.1 Error and System Message Log Files 6–17
vi Sun Fire V210 and V240 Servers Administration Guide December 2005
6.7.2 Solaris System Information Commands 6–17
6.7.2.1 prtconf command 6–18
6.7.2.2 prtdiag Command 6–19
6.7.2.3 prtfru Command 6–22
6.7.2.4 psrinfo Command 6–23
6.7.2.5 showrev Command 6–24
6.7.3 To Run Solaris System Information Commands 6–24
6.8 Recent Diagnostic Test Results 6–25
6.8.1 To View Recent Test Results 6–25
6.9 OpenBoot Configuration Variables 6–26
6.9.1 To View and Set OpenBoot Configuration Variables 6–26
6.9.1.1 To View OpenBoot Configuration Variables 6–26
6.9.1.2 To Set OpenBoot Configuration Variables 6–26
6.10 Additional Diagnostic Tests for Specific Devices 6–27
6.10.1 Using the probe-scsi Command to Confirm That Hard Drives are Active 6–27
6.10.2 Using probe-ide Command to Confirm That the DVD or CD­ROM Drive is Connected 6–28
6.10.3 Using watch-net and watch-net-all Commands to Check the Network Connections 6–29
6.11 Automatic System Recovery 6–30
6.11.1 Auto-Boot Options 6–31
6.11.2 Error Handling Summary 6–31
6.11.3 Reset Scenarios 6–32
6.11.4 To Enable ASR 6–32
6.11.5 To Disable ASR 6–33
Index Index–1
Contents vii
viii Sun Fire V210 and V240 Servers Administration Guide December 2005
Figures
FIGURE 1-1 Sun Fire V210 Server 1–2
FIGURE 1-2 Sun Fire V240 Server 1–3
FIGURE 1-3 Location of Status Indicators (Sun Fire V210 Server) 1–6
FIGURE 1-4 Location of Front Panel Features (Sun Fire V240 Server) 1–9
FIGURE 1-5 Location of Hard Drive Service Indicators 1–11
FIGURE 1-6 Location of the Keyswitch (Sun Fire V240 Server) 1–15
FIGURE 1-7 Keyswitch Positions (Sun Fire V240 Server) 1–16
FIGURE 1-8 I/O Ports (Sun Fire V210 Server) 1–17
FIGURE 1-9 I/O Ports (Sun Fire V240 Server) 1–17
FIGURE 1-10 Location of Network Status Indicators 1–18
FIGURE 1-11 System Prompt Flow Diagram 1–21
FIGURE 2-1 Opening the Bezel (Sun Fire V210 Server) 2–3
FIGURE 2-2 Opening The Bezel (Sun Fire V240 Server) 2–3
FIGURE 2-3 Inserting a System Configuration Card (Sun Fire V210 Server) 2–7
FIGURE 2-4 Installing a Hard Drive (Sun Fire V210 Server) 2–8
FIGURE 2-5 Removing a DVD-ROM Drive (Sun Fire V240 Server) 2–14
ix
x Sun Fire V210 and V240 Servers Administration Guide December 2005
Tables
TABLE 1-1 Sun Fire V210 and V240 Servers—Comparison 1–5
TABLE 1-2 Server Status Indicators 1–6
TABLE 1-3 On/Standby Switch Actions and Results 1–10
TABLE 1-4 Explanation of Power States 1–10
TABLE 1-5 Hard Drive Service Indicators 1–11
TABLE 1-6 OpenBoot PROM Configuration Parameters Stored on the System Configuration Card 1–12
TABLE 1-7 Keyswitch Position and Server Behaviors 1–16
TABLE 1-8 Network Link Indicators 1–18
TABLE 1-9 Network Speed Indicators 1–19
TABLE 1-10 Power Supply Unit Indicators 1–20
TABLE 1-11 Power Supply Unit Ready to Remove Indicator (Sun Fire V240) 1–20
TABLE 3-1 What ALOM Monitors 3–3
TABLE 4-1 What Sun Management Center Monitors 4–2
TABLE 5-1 SunVTS Tests 5–3
TABLE 6-1 Summary of Diagnostic Tools 6–2
TABLE 6-2 OpenBoot Configuration Variables 6–7
TABLE 6-3 Sample obdiag menu 6–9
TABLE 6-4 Keywords for the test-args OpenBoot Configuration Variable 6–10
TABLE 6-5 Using Solaris Information Display Commands 6–25
xi
xii Sun Fire V210 and V240 Servers Administration Guide December 2005
Preface
The Sun Fire V210 and V240 Servers Administration Guide is intended to be used by experienced system administrators. This guide contains general descriptive information about the Sun Fire instructions on the various server administration tasks.
To use the information in this manual you must have a working knowledge of computer network concepts and terms, and advanced knowledge of the Solaris™ Operating System (Solaris OS).
Before You Read This Document
This document does not cover server installation and rackmounting. For detailed information on those topics, refer to the Sun Fire V210 and V240 Servers Installation Guide (819-4209).
TM
V210 and V240 servers and it includes detailed
Before following any of the procedures described in this document, ensure that you have read the Sun Fire V210 and V240 Servers Compliance and Safety Manual (817-4827-
12).
xiii
How This Document Is Organized
Chapter 1 is an overview of the Sun Fire V210 and V240 server’s main features.
Chapter 2 describes how to remove hardware components located behind the bezel.
Chapter 3 describes basic Sun Advanced Lights Out Manager features and functions.
Chapter 4 describes Sun Management Center features and functions.
Chapter 5 describes SunVTS.
Chapter 6 describes diagnostic tools for the Sun Fire V210 and V240 servers.
Using UNIX Commands
This document does not contain information on basic UNIX® commands and procedures such as shutting down the system, booting the system, and configuring devices.
Refer to one or more of the following documents for this information:
Solaris
Solaris Operating System documentation, which is at:
http://docs.sun.com
Other software documentation that you received with your system
TM
10 Sun Hardware Platform Guide (817-6337)
xiv Sun Fire V210 and V240 Servers Administration Guide December 2005
Shell Prompts
Shell Prompt
C shell machine-name%
C shell superuser machine-name#
Bourne shell and Korn shell $
Bourne shell and Korn shell superuser #
ALOM shell sc>
OpenBoot PROM shell ok
Typographic Conventions
Typeface
AaBbCc123 The names of commands, files,
AaBbCc123
AaBbCc123 Book titles, new words or terms,
1 The settings on your browser might differ from these settings.
1
Meaning Examples
and directories; on-screen computer output
What you type, when contrasted with on-screen computer output
words to be emphasized. Replace command-line variables with real names or values.
Edit your.login file. Use ls -a to list all files.
% You have mail.
% su
Password:
Read Chapter 6 in the User’s Guide. These are called class options. You must be superuser to do this. To delete a file, type rm filename.
Preface xv
Related Documentation
Application Title Part Number
Quick set up Sun Fire V210 and V240 Servers Getting
Started Guide
Installation Sun Fire V210 and V240 Servers
Installation Guide
Latest information Sun Fire V210 and V240 Servers Product
Notes
Parts Installation and removal
Compliance and safety Sun Fire V210 and V240 Servers
Lights-Out Management Advanced Lights Out Manager Software
Sun Fire V210 and V240 Servers Service Manual
Compliance and Safety Manual
User’s Guide
819-4206
819-4209
819-4205
819-4207
817-4827-12
817-5481
Read Important Safety Information (816-7190) and the Sun Fire V210 and V240 Servers Getting Started Guide (819-4206) before performing any of the procedures documented in this manual.
The documents listed are available online at:
http://www.sun.com/products-n-solutions/hardware/docs/
Documentation, Support, and Training
Sun Function URL
Documentation
Support
Training
xvi Sun Fire V210 and V240 Servers Administration Guide December 2005
http://www.sun.com/documentation/
http://www.sun.com/support/
http://www.sun.com/training/
Third-Party Web Sites
Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
Sun Welcomes Your Comments
Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to:
http://www.sun.com/hwdocs/feedback
Please include the title and part number of your document with your feedback:
Sun Fire V210 and V240 Servers Administration Guide, part number 819-4208-10
Preface xvii
xviii Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
1
Introduction
This chapter describes the Sun Fire V210 and V240 servers and contains an overview of the following main features:
Section 1.1, “Sun Fire V210 and V240 Servers Overview” on page 1-2
Section 1.2, “Bezel Features” on page 1-5
Section 1.3, “Back Panel Features” on page 1-17
Section 1.4, “System Prompts” on page 1-20
1-1
1.1 Sun Fire V210 and V240 Servers Overview
FIGURE 1-1 Sun Fire V210 Server
1.1.1 Sun Fire V210 Server
The Sun Fire V210 server is a commercial grade server in a 1U high package. It uses the UltraSPARC processors.
The Sun Fire V210 server is AC powered only. Server depth enables mounting in a standard 800 mm deep rack. Storage is provided by two hot-swappable disk drives, and an optional non-hot-swappable slimline DVD drive. Built-in I/O network functionality is provided by four Gigabit Ethernet channels, one Ultra160 SCSI
1-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
®
IIIi processor and can be configured with either one or two
multimode port, one general purpose asynchronous serial port and one serial management port, and two independent USB hubs. I/O expansion is provided via one PCI card slot, supporting both 33 MHz and 66 MHz cards.
FIGURE 1-2 Sun Fire V240 Server
1.1.2 Sun Fire V240 Server
The Sun Fire V240 server is a commercial grade server in a 2U high package. It uses the UltraSPARC IIIi processor and can be configured with either one or two processors.
The Sun Fire V240 server is AC powered only with dual redundant, hot-swap PSUs. Server depth enables mounting in a standard 800 mm deep rack. Storage is provided by four hot-swappable disk drives, and an optional non hot-swappable slimline DVD drive. Built-in I/O network functionality is provided by four Gigabit Ethernet channels, one Ultra160 SCSI multimode port, one general purpose asynchronous
Chapter 1 Introduction 1-3
serial port and one serial management port, and two independent USB hubs. I/O expansion is provided via one PCI card slot supporting both 33 MHz and 66 MHz cards, and two PCI card slots supporting 33 MHz cards.
1.1.3 Features
The Sun Fire V210 and V240 servers share the following features:
One or two UltraSPARC IIIi processors
Four DIMM slots per processor
Four 10/100/1000BASE-T Ethernet ports
One Ultra160 SCSI port for connecting external devices
One general purpose serial port
One serial management port
Two USB ports
One 10BASE-T Ethernet server management port
PCI expansion
DVD-ROM drive
Hot-swappable hard drives
System configuration card
Front and rear service indicators
1.1.4 Preinstalled Software
The Solaris 10 OS is preinstalled on the Sun Fire V210 and V240 servers HDI.
To identify which specific version of software is installed on your server, use the cat /etc/release command.
When you power on your server for the first time you might be given the option to choose the version of Solaris OS you want installed. If this occurs, when you choose one version, the other one is deleted.
1-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
1.1.5 Sun Fire V210 and V240 Servers—Comparison
TABLE 1-1 Sun Fire V210 and V240 Servers—Comparison
Sun Fire V210 server Sun Fire V240 server
Height
PCI
hard drive bays
Power supply units
Keyswitch
1U high 2U high
1x64-bit 33/66 MHz 3.3V PCI slot
Two Ultra160 SCSI Four Ultra160 SCSI
Single AC Dual redundant AC
None Behind bezel
1x64-bit 33/66 MHz 3.3V PCI slot
2x64-bit 33 MHz 5V PCI slots
For addition information about the differences between V210 and V240 servers or for information about V210 and V240 server configurations see:
http://www.sun.com/servers/
For detailed service information about the servers, see:
http://sunsolve.sun.com or http://www.sun.com/hwdocs
Search for The Sun System Handbook.
1.2 Bezel Features
The front bezel of the Sun Fire V210 and V240 servers contains the server status LEDs and a space for placing an identification label.
Chapter 1 Introduction 1-5
Locator LED
Service required LED
Activity LED
FIGURE 1-3 Location of Status Indicators (Sun Fire V210 Server)
1.2.1 Server Status Indicators
The server has three LED status indicators. They are located on the front bezel, and repeated on the back panel. A summary of the indicators is given in
TABLE 1-2.
TABLE 1-2 Server Status Indicators
Indicator LED color LED State Meaning
Activity Green On The server is powered up and running the
1-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
Solaris OS.
Off Either power is not present, or Solaris OS is
not running.
TABLE 1-2 Server Status Indicators
Indicator LED color LED State Meaning
Service Required
Locator White On Identifies the server from others in a rack.
Yellow On The server has detected a problem and
requires the attention of service personnel.
Off The server has no detected faults.
You can turn the Locator LED on and off either from the system console or the Sun Advanced Light Out Manager (ALOM) command–line interface (CLI).
1.2.2 To Turn the Locator LED On
Do one of the following:
As root, type:
# /usr/sbin/locator -n
At the ALOM command-line interface, type:
sc> setlocator on
1.2.3 To Turn the Locator LED Off
Do one of the following:
As superuser, type:
# /usr/sbin/locator -f
At the ALOM command-line interface, type:
sc> setlocator off
Chapter 1 Introduction 1-7
1.2.4 To Display Locator LED Status
Do one of the following:
As superuser, type:
# /usr/sbin/locator
At the ALOM command-line interface, type:
sc> showlocator
1.2.5 Front Panel
Access the front panel by opening the bezel, which you do by rotating it forward. It has no clips or locks to hold it closed, only the spring retention built into its hinges.
The front panel contains the following:
On/Standby switch
Hard drive
DVD-ROM drive
System configuration card
keyswitch—Sun Fire V240 server
1-8 Sun Fire V210 and V240 Servers Administration Guide December 2005
Hard drive
Keyswitch
System configuration card
FIGURE 1-4 Location of Front Panel Features (Sun Fire V240 Server)
1.2.6 On/Standby Switch
Access to the On/Standby switch is by opening the front bezel. The On/Standby switch controls only the power state of the server, it does not isolate the server from its electrical power source.
The On/Standby switch is a momentary switch and has two operation modes:
Press and immediately release
Press and hold down for more than 4 seconds
The results of these actions are summarized in TABLE 1-3.
On/Standby switch
DVD-ROM drive
Chapter 1 Introduction 1-9
TABLE 1-3 On/Standby Switch Actions and Results
Server Power State Press and release Press down for more than 4 seconds
On (with Solaris OS running)
On (with Solaris OS not running)
Standby Server enters On power state. Server enters On power state.
Software performs orderly shutdown. Server enters Standby state.
No effect. Server enters Standby state
1.2.6.1 Controlling Server Power States
For information on connecting the server to a power source and powering on the server, see the Sun Fire V210 and V240 Servers Getting Started Guide (819-4206-10).
For information on controlling server power using software see:
http://docs.sun.com, and search for ALOM version 1.5.4 release notes.
The server immediately goes into Standby mode as soon as it is connected to a power source. As long as it remains connected to the power source, the server stays in either the Standby or On power state. An explanation of the power states is given in
TABLE 1-4.
Server enters Standby state directly.
directly.
TABLE 1-4 Explanation of Power States
Power State Description
On Server is connected to a power source and the power is enabled.
Standby Server is connected to a power source but power is not enabled.
Off Server is not connected to a power source. Power cable is
disconnected.
Note – The only way to completely remove power from the server is to disconnect
the power cable.
1-10 Sun Fire V210 and V240 Servers Administration Guide December 2005
1.2.7 Hard Drives
The Sun Fire V210 server has slots for up to two hard drives. The Sun Fire V240 server has slots for up to four. The slots accept any Sun LVD SCSI hard drive conforming to the 1-inch SCA-2 form factor.
Each hard drive has two LED indicators associated with it. See TABLE 1-5 for a summary of what the indicators mean.
Activity
Ready to remove
FIGURE 1-5 Location of Hard Drive Service Indicators
TABLE 1-5 Hard Drive Service Indicators
Indicator LED color LED State Component Status
Activity Green Flashing Active SCSI transactions
Off No activity
Ready to Remove Blue On Ready to remove
Off Not ready to remove
For information on removing and replacing a hard drive, see Section 2.5, “Removing
and Replacing Hard Drives” on page 2-7.
Chapter 1 Introduction 1-11
1.2.8 DVD-ROM Drive
The Sun Fire V210 and V240 servers contain a bay to accept an optional slimline ATAPI DVD-ROM drive. The bay is located on the front panel and is accessed by opening the bezel.
For information on DVD-ROM drive installation, see Section 2.6, “Removing and
Replacing the DVD Drive” on page 2-12.
1.2.9 System Configuration Card
The system configuration card (SCC) is housed in a slot behind the front bezel, next to the On/Standby switch ( information, including the MAC address and host ID (known as the IDPROM), and the OpenBoot™ PROM configuration (also known as NVRAM).
The server attempts to access the SCC while booting.
If a properly formatted card is not present in the reader, the system does not boot.
If the content of the NVRAM section is invalid, the system is not initialized with
its default NVRAM configuration.
FIGURE 1-4). The card contains unique network identity
It is essential that you store the SCC safely if you have to remove it from the server, and replace it before restarting the system.
For more information, see Section 2.4, “Swapping a System Configuration Card
Between Servers” on page 2-6.
TABLE 1-6 OpenBoot PROM Configuration Parameters Stored on the System
Configuration Card
Parameter Default Description
diag-passes 1 Defines the number of times self-test
methods are performed.
loca-mac-address? true If true, network drivers use their own
MAC address, not the server’s.
fcode-debug? false If true, include name fields for plug-in
device FCodes.
ttyb-rts-dtr-off true If true, operating system does not assert
RTS and DTR on TTYB port.
ttyb-ignore-cd false If true, operating system ignores carrier-
detect on TTYB
1-12 Sun Fire V210 and V240 Servers Administration Guide December 2005
TABLE 1-6 OpenBoot PROM Configuration Parameters Stored on the System
Configuration Card
Parameter Default Description
ttya-rts-dtr-off true If true, operating system does not assert
RTS and DTR on TTYA port.
ttya-ignore-cd If true, operating system ignores carrier-
detect on TTYA port.
silent-mode? false Suppress all messages if true and diag-
switch? is false.
scsi-initiator-id 7 SCSI-ID of the SCSI controller.
oem-logo? false If true, use custom OEM logo, otherwise,
use Sun logo.
oem-banner? false If true, use custom OEM banner.
ansi-terminal? true
screen-#columns 80 Sets number of columns on the scree.
screen-#rows 34 Sets number of rows on the screen
ttya-mode 9600,8,n,1,- TTYA (baud rate, # bits, parity, # stop,
handshake).
ttyb-mode 9600,8,n,1,- TTYB (baud rate, # bits, parity, # stop,
handshake).
output-device ttya Power-on output device.
input-device ttya Power-on input device.
load-base 16384 Address from which data is read from a
device.
auto-boot? true If true, system boots automatically to OS
after power on or reset occurs.
boot-command boot Action following a boot command.
diag-file none File from which to boot if diag-switch?
is true.
diag-device net Device to boot from if diag-switch? is
true.
boot-file none File to boot if diag-switch? is false
boot-device disk net Device or devices from which to boot if
diag-switch? is false.
use-nvramrc? false If true, execute commands stored in
NVRAM during server start-up.
Chapter 1 Introduction 1-13
TABLE 1-6 OpenBoot PROM Configuration Parameters Stored on the System
Configuration Card
Parameter Default Description
nvramrc none Command script to execute if use-
nvramrc? is true.
security-mode none Firmware security level (options: none,
command, or full).
security-password none Firmware security password if security-
mode is not none (never displayed) - do not
set this directly.
security-#badlogins none Number of incorrect security password
attempts
diag-script none OpenBoot Diagnostics test suite is executed
automatically after power on if diag-switch is true and POST passes.
diag-level max Defines how diagnostic tests are run
(options are off, min, menu, and max).
diag-switch? false If true:
• Run in diagnostic mode.
• After a boot request, boot diag-file from diag-device.
If false:
• Run in non diagnostic mode.
• Following a boot request, boot-file from boot-device.
diag-trigger none parameter
error-reset­recovery
boot Command to execute following a system
reset generated by an error.
pcia-probe-list Identifies number and order in which PCI
slots are probed.
For additional information about OpenBoot PROM configuration parameters see:
http://docs.sun.com
Search for OpenBoot 4.x, then select Forth Word Reference.
1-14 Sun Fire V210 and V240 Servers Administration Guide December 2005
1.2.10 Keyswitch
The Sun Fire V240 server has a keyswitch that provides control over the following aspects of the server’s operation:
Power state
Security level
Diagnostics level
Located behind the front bezel is a rotary switch with four positions, operated by a key supplied with the server. The key is shipped in a clip on the back of the bezel.
Keyswitch
FIGURE 1-6 Location of the Keyswitch (Sun Fire V240 Server)
The keyswitch has four positions, each keyswitch position enables the user to select a different mode of behavior. For a description of the behavior forced by each keyswitch position, see
TABLE 1-7.
Chapter 1 Introduction 1-15
Normal
Forced standby
Locked
Diagnostics
FIGURE 1-7 Keyswitch Positions (Sun Fire V240 Server)
Keyswitch positions and the behaviors they force are given in TABLE 1-7.
TABLE 1-7 Keyswitch Position and Server Behaviors
Keyswitch position Forced Server behavior
Normal Normal operation
Diagnostics Full POST during system boot
Locked Disable On/Standby switch
Write-protect ALOM Flash PROM Write-protect OpenBoot PROM/POST Flash PROM Disable suspension to OpenBoot PROM/Kadb
Forced Standby Force server into Standby mode
1-16 Sun Fire V210 and V240 Servers Administration Guide December 2005
Disable On/Standby switch Disable remote power control Write-protect ALOM Flash PROM
1.3 Back Panel Features
The server’s I/O ports and power inlets are on the back panel.
Power inlet
NET MGT
FIGURE 1-8 I/O Ports (Sun Fire V210 Server)
Power inlet(2)
SERIAL (10101)
SERIAL MGT
SERIAL (10101)
Ethernet USB SCSI
FIGURE 1-9 I/O Ports (Sun Fire V240 Server)
1.3.1 I/O Ports
The I/O ports on the rear of the Sun Fire V210 and V240 servers are arranged as shown in the Sun Fire V210 and V240 Servers Getting Started Guide (819-4206-10).
FIGURE 1-8 and FIGURE 1-9. For more information on the I/O ports, refer to
NET MGT Ethernet USB SCSI
SERIAL MGT
Chapter 1 Introduction 1-17
1.3.2 Network Status Indicators
Each network connector has two status indicators.
Network link LED Network speed LED
FIGURE 1-10 Location of Network Status Indicators
The network status indicators convey:
Network link status
Network speed status (does not apply to the NET MGT port)
For a summary of what the Network Link Status indicators mean, see TABLE 1-8.
TABLE 1-8 Network Link Indicators
LED color LED State Network Link Status
Green On Link is established.
Blinking Link is transferring data.
Off Link is not established.
1-18 Sun Fire V210 and V240 Servers Administration Guide December 2005
For a summary of what the network speed indicators mean, see TABLE 1-9.
TABLE 1-9 Network Speed Indicators
LED color LED State Network Speed Status
Green On The network link is established and running at
1.3.3 USB Ports
The server has two USB ports for attaching supported USB devices.
The ports are USB 1.1 compliant. They support device speeds of 1.5 Mbit/s and 12 Mbit/s, and a 5V supply is available at each connector to power the external device.
its maximum supported speed.
Off • If the network activity indicator is on, the
network link is established but not running at its maximum supported speed.
• If the network activity indicator is off, network link is not established.
1.3.4 External SCSI Port
The SCSI port is a multimode Ultra160 SCSI interface. To operate at Ultra160 SCSI speeds, it must be in Low Voltage Differential (LVD) mode. If a single-ended device is connected to the server, it automatically switches to single-ended mode.
1.3.5 Power Supply Unit
The Sun Fire V210 server has one PSU and two associated status indicators. A summary of the function of the indicators is given in
TABLE 1-10.
Chapter 1 Introduction 1-19
TABLE 1-10 Power Supply Unit Indicators
LED color LED State Component Status
Green On Power is present and PSU is active.
Off Either power is not present, or the PSU has shut down
due to an internal protection event.
Amber On The PSU has shut down due to an internal protection
event and requires service attention.
Off The PSU is operating normally.
The Sun Fire V240 server has dual redundant PSUs. This server has an additional LED indicator which tells you when a power supply unit is ready to be removed with the server running. (The Sun Fire V210 server has a single PSU and does not support this function.)
A summary of the function of this indicator is given in TABLE 1-11.
TABLE 1-11 Power Supply Unit Ready to Remove Indicator (Sun Fire V240)
LED color LED State Component Status
Blue On PSU is ready to be removed.
Off The PSU is not ready for removal.
Caution – As long as AC power is supplied to the server, potentially dangerous
voltages might be present within the server.
1.4 System Prompts
The following default server prompts are used by the Sun Fire V210 and V240 servers:
ok — OpenBoot PROM prompt
sc — Advanced Lights Out Manager (ALOM) prompt
# — Solaris OS superuser (Bourne and Korn shell)
1-20 Sun Fire V210 and V240 Servers Administration Guide December 2005
FIGURE 1-11 shows the relationship between the three prompts and how to change
from one prompt to another.
reset
ALOM prompt
sc>
break
console
ALOM prompt
sc>
reset
console
#.
go
OBP prompt
ok
boot
#.
Shutdown, halt, init 0
Solaris SU prompt
OBP prompt
ok
#
console
ALOM prompt
sc>
FIGURE 1-11 System Prompt Flow Diagram
For additional information about obtaining switching from OpenBoot PROM to server console (sc) prompts see:
Section 3.4, “Basic ALOM Functions” on page 3-5.
go
#.
Chapter 1 Introduction 1-21
1-22 Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
2
Removing and Replacing Components
This chapter tells you how to remove and replace the components that are located behind the server’s front bezel. The procedures documented in this chapter do not require the attention of qualified service personnel.
Caution – Read the section, Section 2.2, “Avoiding Electrostatic Discharge” on
page 2-2, and wear a properly grounded antistatic strap, before you carry out any of
the procedures in this section.
The chapter contains the following sections:
Section 2.1, “Replaceable Components” on page 2-2
Section 2.2, “Avoiding Electrostatic Discharge” on page 2-2
Section 2.4, “Swapping a System Configuration Card Between Servers” on
page 2-6
Section 2.5, “Removing and Replacing Hard Drives” on page 2-7
Section 2.6, “Removing and Replacing the DVD Drive” on page 2-12
2-1
2.1 Replaceable Components
Open the bezel to access these components:
System Configuration Card
Hard drives
DVD-ROM drive
Note – Access to any other component requires the removal of the server’s lid, and
involves procedures that must be carried out by trained personnel only.
2.2 Avoiding Electrostatic Discharge
2.2.1 Avoiding Electrostatic Discharge While Working on the Front Panel
1. Attach one end of the antistatic wrist strap to your wrist.
2. Attach the other end to a grounding stud on the rack or cabinet.
2.2.2 Opening the Front Bezel
1. Ensure that you are properly grounded.
See Section 2.2.1, “Avoiding Electrostatic Discharge While Working on the Front
Panel” on page 2-2.
2. Open the bezel by rotating it down on its hinges.
2-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
FIGURE 2-1 Opening the Bezel (Sun Fire V210 Server)
.
FIGURE 2-2 Opening The Bezel (Sun Fire V240 Server)
Note – Always grip the bezel at both ends to open it. Do not attempt to open it
using a single point of grip.
Chapter 2 Removing and Replacing Components 2-3
2.3 Controlling Server Power
Before you remove or replace a system configuration card or DVD-ROM drive, the server must be powered down.
Tip – For detailed information on controlling server power with software, see:
http://docs.sun.com, and search for ALOM documentation.
2.3.1 Powering On—Using the On/Standby Switch
Caution – Never move the system when the system power is on. Movement can
cause catastrophic disk drive failure. Always power off the system before moving it.
1. Connect the server to an AC power source.
Once connected, the server automatically goes into Standby power mode.
2. Turn on power to any peripherals and external storage devices you have connected to the server.
Read the documentation supplied with the device for specific instructions.
3. Open the front bezel.
4. Sun Fire V240 only: insert the system key into the keyswitch and set it to the Normal or Diagnostics position.
5. Press the On/Standby switch.
Verify that the LED for the On/Standby switch illuminates.
6. Sun Fire V240 only:
a. Turn the key switch to the Locked position.
This prevents anyone from accidentally powering off the system.
b. Remove the system key from the keyswitch and store it in the clip on the back
of the bezel.
7. Close the front bezel.
2-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
2.3.2 Powering Off—Using the On/Standby Switch
Note – Applications running on the Solaris OS can be adversely affected by a poorly
executed system shutdown. Make sure you have gracefully shut down any applications before powering off the system.
1. Notify users that the system will be powered down.
2. Back up the system files and data, if necessary.
3. (Sun Fire V240 only) Ensure that the keyswitch is in the Normal or Diagnostics position.
4. Press and release the On/Standby switch behind the front bezel.
The system begins an orderly software system shutdown.
Note – Pressing and releasing the On/Standby switch initiates an orderly software
shutdown. Pressing and holding the switch for four seconds causes an immediate hardware shutdown. Whenever possible, initiate an orderly shutdown. Forcing an immediate hardware shutdown can corrupt the disk drive and cause loss of data.
5. Wait for the front panel green LED to go out.
6. Sun Fire V240 only: remove the system key from the keyswitch and store it in the clip on the back of the front bezel.
7. Close the front bezel.
Chapter 2 Removing and Replacing Components 2-5
2.4 Swapping a System Configuration Card Between Servers
2.4.1 Swapping a System Configuration Card Between Servers
Caution – Never remove the system configuration card while the server is booting
or running the Solaris OS. Either remove power from the server, or put it into Standby mode, before removing or inserting the system configuration card.
Caution – Do not handle the system configuration card unless you need to transfer
it to another system. If you need to handle it for this reason, avoid contact with the gold terminals on the underside of the card.
Caution – If you remove the system configuration card (SCC) and replace it with
the SCC from a system of a different platform type, the card will be reconfigured. A message tells you when this has been done, but the system does not request confirmation before reformatting the card.
1. Power down both servers.
See Section 2.3, “Controlling Server Power” on page 2-4.
2. Open the front bezel on both servers.
See Section 2.2.2, “Opening the Front Bezel” on page 2-2.
3. Remove the cable ties that secure the system configuration cards, and remove the cards.
4. Insert the system configuration card from the old server into the new one.
5. Replace the cable tie on the new system.
6. Power on the new system.
2-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
Cable tie
System configuration card
FIGURE 2-3 Inserting a System Configuration Card (Sun Fire V210 Server)
2.5 Removing and Replacing Hard Drives
Caution – The server and hard drives contain electronic parts that are extremely
sensitive to static electricity. Wear a grounded antistatic wrist strap when you carry out this procedure.
2.5.1 Removing a Hard Drive
The hard drives are hot-pluggable modules. If more than one is fitted, you can install or remove a hard drive without powering off the server or removing it from the rack.
However, you do need to make sure that no system or application software is using a hard drive when you remove it.
Chapter 2 Removing and Replacing Components 2-7
Note – If you intend to remove a hard drive with Solaris running, follow the
instructions in
on page 2-11 before performing the following steps.
1. Open the front bezel.
See Section 2.2.2, “Opening the Front Bezel” on page 2-2.
2. Check that the blue indicator LED is lit on the hard drive.
The blue LED comes on when the hard drive is ready to remove.
3. Slide the catch at the front of the hard drive to the right.
This releases the handle on the front of the hard drive.
4. Pull the handle and remove the hard drive from the server by sliding it out from its bay.
Section 2.5.4, “Removing a SCSI Hard Drive With Solaris Running”
2.5.2 Replacing a Hard Drive
Caution – The server and hard drives contain electronic parts that are extremely
sensitive to static electricity. Wear a grounded antistatic wrist strap when you carry out this procedure.
FIGURE 2-4 Installing a Hard Drive (Sun Fire V210 Server)
2-8 Sun Fire V210 and V240 Servers Administration Guide December 2005
1. Slide the catch on the front of the hard disk to the right.
This releases a handle on the front of the hard drive. The lever must be open before you insert the hard drive. If it is not, the hard drive does not engage with the server correctly.
2. Slide the hard drive into its bay at the front of the server.
Push it in firmly until the metal lever starts to close. This indicates that the hard drive is engaged with its connector attached to the server.
3. Push the metal lever until the disk drive clicks into place.
4. Close the bezel.
If you have installed a hard drive with Solaris running, perform the steps in
Section 2.5.3, “Installing a SCSI Hard Drive With Solaris Running” on page 2-9.
2.5.3 Installing a SCSI Hard Drive With Solaris Running
Before performing the instructions in this section, install the hard drive by following the instructions in
Section 2.5.2, “Replacing a Hard Drive” on page 2-8.
Use the following instructions in conjunction with the cfgadm(M) man page.
1. With the new hard drive physically installed in the drive bay, log into the system as superuser and run the format command to make the disk visible to the Solaris OS.
Type the following command. The following sample output is from a system containing two hard drives.
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
1. c0t1d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@1,0
2. Find the label of the new hard drive, which appears in the Ap_Id column of the sample output. Type:
Chapter 2 Removing and Replacing Components 2-9
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 unavailable connected unconfigured unknown
c2 scsi-bus connected unconfigured unknown
In this sample output, the new drive is Disk 1.
Note – The output text provided is example text only. In the example outputs, the
disk identified is not consistent across examples. However, the format of the output is correct. When you type commands, the drive name is consistent in the output you see.
3. Connect the new drive logically to the operating system.
Type the following command, specifying the correct Ap_Id label for the disk you have installed. In this sample command the Ap_Id label is for Disk 1:
# cfgadm -c configure c1::dsk/c1t1d0
4. Confirm that the drive is now connected and configured. Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 disk connected configured unknown
c2 scsi-bus connected unconfigured unknown
The disk is now available to be mounted for operation.
2-10 Sun Fire V210 and V240 Servers Administration Guide December 2005
2.5.4 Removing a SCSI Hard Drive With Solaris Running
If you are removing a hard drive while the operating system is still running, you must remove the drive logically from the operating system before removing it physically. Follow the instructions in this section, then remove the hard drive physically by following the instructions in
on page 2-7.
Use the following instructions in conjunction with the cfgadm(M) man page.
1. Check that the hard drive you want to remove is visible to the Operating System.
Type:
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
1. c0t1d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107>
/pci@1f,0/pci@1/scsi@8/sd@1,0
Section 2.5.1, “Removing a Hard Drive”
2. Get the correct Ap_Id label for the hard drive that you want to remove. Type:
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 disk connected configured unknown
c2 scsi-bus connected unconfigured unknown
Note – Before proceeding, you must remove the hard drive from all of its software
mount positions and delete any swap areas in use on the drive. If the drive is the system’s boot device, do not proceed further with these instructions. Do not attempt to unconfigure the boot disk.
Chapter 2 Removing and Replacing Components 2-11
3. Unconfigure the hard drive that you intend to remove.
Use the unconfigure command and specify the device you intend to remove. For example, if it is Disk 1, type:
# cfgadm -c unconfigure c1::dsk/c1t1d0
# cfgadm -al Ap_Id Type Receptacle Occupant Condition
c0 scsi-bus connected configured unknown c0::dsk/c0t0d0 CD-ROM connected configured unknown c1 scsi-bus connected configured unknown c1::dsk/c1t0d0 disk connected configured unknown
c1::dsk/c1t1d0 unavailable connected unconfigured unknown
c2 scsi-bus connected unconfigured unknown
5. Confirm that the hard drive you want to remove from the server is no longer visible to the operating system. Type:
# format Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0t0d0 <SUN36G cyl 24427 alt 2 hd 27 sec 107> /pci@1f,0/pci@1/scsi@8/sd@0,0
4. Verify that the device is now unconfigured. Type:
It is now safe to remove the hard drive from the server without shutting down the operating system.
2.6 Removing and Replacing the DVD Drive
The DVD drive is not hot-swappable. The server must be powered down, and the power cable removed from the back panel, before you remove or install a DVD drive.
2-12 Sun Fire V210 and V240 Servers Administration Guide December 2005
Class 1 Laser Product
Luokan 1 Laserlaite
Klasse 1 Laser Apparat
Laser Klasse 1
Caution – Follow the instructions in this section carefully. The DVD-ROM drive
contains a laser device. Do not attempt to open the DVD-ROM drive’s enclosure or remove a DVD-ROM drive using any procedures other than those contained in this section. If you do, you risk being exposed to radiation.
2.6.1 Removing the DVD Drive
1. Power down the server.
See Section 2.3, “Controlling Server Power” on page 2-4.
2. Open the bezel.
See Section 2.2.2, “Opening the Front Bezel” on page 2-2.
3. Unclip the catches that fasten the DVD drive to the chassis (FIGURE 2-5).
4. Pull the DVD drive towards you until it is free of its connectors and out of the chassis.
2.6.2 Replacing the DVD Drive
1. Insert the new DVD-ROM drive.
2. Press it home firmly until the clips engage with the server’s chassis.
3. Close the bezel.
Chapter 2 Removing and Replacing Components 2-13
FIGURE 2-5 Removing a DVD-ROM Drive (Sun Fire V240 Server)
2.7 Removing and Replacing a Power Supply Unit
The Sun Fire V240 server has dual-redundant power supplies. You can swap one power supply while the other is still running.
The Sun Fire V210 server has a single power supply. Swapping it requires the attention of qualified service personnel. Refer to the Sun Fire V210 and V240 Servers Service Manual (819-4207-10).
2.7.1 Removing a Power Supply Unit
1. At the ALOM prompt, type:
sc> removefru -y PSx
2-14 Sun Fire V210 and V240 Servers Administration Guide December 2005
Where x is the power supply unit identifier, 0 or 1. When the blue ok to remove LED lights on the back of the power supply unit,
remove it.
2. Pull down on the PSU lever.
3. Withdraw the PSU from the server’s chassis.
2.7.2 Replacing a Power Supply Unit
1. Slide the PSU into the back of the server until it stops.
Do not push the PSU lever closed until the PSU is all the way in.
2. Press the PSU lever until it clicks home.
This engages the PSU with the power distribution board inside the server.
3. At the ALOM prompt, type:
sc> poweron PSx
Where x is the power supply unit identifier, 0 or 1.
Chapter 2 Removing and Replacing Components 2-15
2-16 Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
3
Sun Advanced Lights Out Manager
This chapter gives an overview of the Sun Advanced Lights Out Manager (ALOM) software. The chapter contains:
Section 3.1, “Sun Advanced Lights Out Manager (ALOM)” on page 3-2
Section 3.2, “ALOM Management Ports” on page 3-4
Section 3.3, “Setting the admin Password” on page 3-5
Section 3.4, “Basic ALOM Functions” on page 3-5
3-1
3.1 Sun Advanced Lights Out Manager (ALOM)
Both the Sun Fire V210 server and the Sun Fire V240 server are shipped with Sun Advanced Lights Out Manager (ALOM) 1.5.4 or a subsequently compatible version of ALOM software preinstalled. The system console is directed to ALOM by default and is configured to show server console information on startup.
For the latest up-to-date documentation about ALOM see the following web sites:
http://www.sun.com/server http://docs.sun.com
Always download and use the latest version of ALOM that is compatible with the version of OpenBoot PROM you are using.
ALOM enables you to monitor and control your server through a serial connection (using the SERIAL MGT port), or Ethernet connection (using the NET MGT port).
Note – The ALOM serial port, labelled SERIAL MGT, is for server management
only. If you need a general purpose serial port, use the serial port labeled 10101.
Note – If you use ALOM to reset the server and the diag-switch? is set to true,
the bootscript command is not executed when the server reboots. If you use OpenBoot PROM to reset the server, bootscript executes correctly.
ALOM can be configured to send email notification of hardware failures and other events related to the server or to ALOM.
3.1.1 Email Delivery Alerts
If you have alerts configured for email delivery, ALOM waits for success or failure confirmation from email delivery before sending the next alert. This affects event alerts sent to the ALOM shell and to syslog. If mail alerts are incorrectly configured, this could result in significant delays. These delays do not occur if email alerts are not configured.
If you are experiencing delays in alerts, check to see that the values you entered for the mgt_mailhost and mgt_mailalert configuration variables are correct. For more information refer to ALOM online help.
3-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
Note – When a mail alert occurs and the mail host is unable to communicate with
the network’s naming service (for example, NIS), ALOM stops generating and logging messages.
3.1.2 What ALOM Monitors
The ALOM circuitry uses standby power from the server. This means that:
ALOM is active as soon as the server is connected to a power source, and until
power is removed by unplugging the power cable.
ALOM firmware and software continue to be effective when the server operating
system goes offline.
See TABLE 3-1 for a list of components monitored by ALOM and the information it provides for each.
TABLE 3-1 What ALOM Monitors
Component Information
Hard drives Presence and status
System and CPU fans Speed and status
CPUs Presence, temperature, and any thermal warning or
failure conditions
DIMMs Memory errors
Power supplies Presence and status
System temperature Ambient temperature and any thermal warning or
failure conditions
Server front panel Keyswitch position and LED status
Voltage Status and thresholds
SCSI circuit breakers Status
Note – When you issue the showfru command from the ALOM command shell, the
command does not read the layout of the DIMMs.
Chapter 3 Sun Advanced Lights Out Manager 3-3
Note – When OpenBoot PROM reports DIMM errors to ALOM, it sends system
concole (SC) alert messages with the incorrect memory slot position for the Sun Fire V210 and V240 servers. However the memory errors are still valid.
3.1.3 Automatic Server Restart
Note – Automatic Server Restart is not the same as Automatic System Recovery
(ASR), which the Sun Fire V210 and V240 servers also support. For additional information about Automatic System Recovery see,
Recovery” on page 6-30.
Automatic Server Restart is a component of ALOM. It monitors the Solaris OS while it is running and, by default, synchronizes the file systems and restarts the server if it hangs.
ALOM uses a watchdog process to monitor the kernel only. ALOM does not restart the server if a process hangs and the kernel is still running. The ALOM watchdog parameters for the watchdog patting interval and watchdog time-out are not user configurable.
Section 6.11, “Automatic System
If the kernel hangs and the watchdog times out, ALOM reports and logs the event and performs one of three user-configurable actions.
xir — This is the default action and does not cause the server to sync the file
systems and restart. In the event of the sync hanging, ALOM fallbacks to a hard reset after 15 minutes.
Reset — This is a hard reset and results in a rapid system recovery but diagnostic
data regarding the hang is not stored.
None — This results in the system being left in the hung state indefinitely after
the watchdog time-out has been reported.
For additional information see: http://docs.sun.com, search ALOM for the ALOM documentation.
3.2 ALOM Management Ports
The default management port is labeled SERIAL MGT. This port uses an RJ-45 connector and is for server management only—it supports only ASCII connections to an external console. Use this port when you first begin to operate the server.
3-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
Another serial port—labeled 10101— is available for general purpose serial data transfer. This port uses a DB-9 connector.
In addition, the server has one 10BASE-T Ethernet management domain interface, labelled NET MGT. To use this port, ALOM configuration is required.
Note – If you use the OpenBoot PROM command setenv ttya-mode to change
the speed of the ALOM serial port (SERIAL MGT) to a value other than the default of 9600 baud, reset the host server. This sets the port speed to the specified value.
For additional information see: http://docs.sun.com Search for ALOM to find the ALOM documentation.
3.3 Setting the admin Password
When you switch to the ALOM prompt after initial power on, you are logged in as the admin user and prompted to set a password. You must set this password in order to execute certain commands.
If you are prompted to do so, set a password for the admin user.
The password must:
contain at least two alphabetic characters
contain at least one numeric or one special character
be at least six characters long
Once the password is set, the admin user has full permissions and can execute all ALOM CLI commands.
Tip – If you login to ALOM with a 16-character user name and execute the
showusers command, ALOM enters a loop and refuses all other connection attempts. If you encounter this problem, establish a telenet connection to the host server and use the scadm resetrsc command to reset ALOM.
3.4 Basic ALOM Functions
This section covers some basic ALOM functions.
Chapter 3 Sun Advanced Lights Out Manager 3-5
Tip – For additional information see: http://docs.sun.com. Search for ALOM to
find the ALOM documentation.
3.4.1 To Switch to the ALOM Prompt
Type the following:
# #.
Note – When you switch to the ALOM prompt, you are logged in with the userid
“admin”. See Section 3.3, “Setting the admin Password” on page 3-5.
3.4.2 To Switch to the Server Console Prompt
Type the following:
sc> console
More than one ALOM user can be connected to the server console stream, but only one user is permitted to type input characters to the console.
If another user is logged on and has write capability, you will see the following message after issuing the console command:
sc> Console session already in use. [view mode]
To take console write capability away from another user, type:
sc> console -f
3-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
3.4.3 To Set the Serial Port Speed Back to the Default
Type the following:
sc> bootmode reset-nvram sc> reset
3.4.4 scadm resetrsc Command
If two users are running ALOM at the same time and one user issues the scadm resetrsc command for Solaris OS while the other user is updating ALOM firmware using either the scadm download command or the ALOM shell command flashupdate, the firmware could become corrupted and cause ALOM to be unusable.
Do not issue the scadm resetrsc command until after the firmware update is
complete.
Do not issue the scadm resetrsc command within 60 seconds after the
firmware update has been completed.
3.4.5 TTYB Console Output
If you have your console set to TTYB (10101) rather than to TTYA (the ALOM serial port, labeled SERIAL MGT), you may not see all the output from the console. This is because both OpenBoot PROM and Power-On Self-Test (POST) send diagnostic output to TTYA by default.
Chapter 3 Sun Advanced Lights Out Manager 3-7
3-8 Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
4
Sun Management Center
This chapter describes SunMC. The chapter contains the sections:
Section 4.1, “Sun Management Center” on page 4-2
Section 4.2, “Hardware Diagnostic Suite” on page 4-4
4-1
4.1 Sun Management Center
Sun Management Center software provides enterprise-wide monitoring of Sun servers and workstations, including their subsystems, components, and peripheral devices. The system being monitored must be up and running, and you need to install all the proper software components on various systems in your network.
Sun Management Center lets you monitor the following on the Sun Fire V210 and V240 Server server (
TABLE 4-1 What Sun Management Center Monitors
Item Monitored What Sun Management Center Monitors
Disk drives Status
Fans Status
CPUs Temperature and any thermal warning or failure conditions
Power supply Status
System temperature Temperature and any thermal warning or failure conditions
TABLE 4-1).
4.1.1 How Sun Management Center Works
The Sun Management Center consists of three components:
Agent
Server
Monitor
You install agents on systems to be monitored. The agents collect system status information from log files, device trees, and platform-specific sources, and reports that data to the server component.
The server component maintains a large database of status information for a wide range of Sun platforms. This database is updated frequently, and includes information about boards, tapes, power supplies, and disks as well as operating system parameters like load, resource usage, and disk space. You can create alarm thresholds and be notified when these are exceeded.
4-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
The monitor components present the collected data to you in a standard format. Sun Management Center software provides both a standalone Java Web browser-based interface. The Java interface affords physical and logical views of the system for highly-intuitable monitoring.
TM
application and a
4.1.2 Other Sun Management Center Features
Sun Management Center software provides you with additional tools, which can operate with management utilities made by other companies.
The tools are an informal tracking mechanism and the optional add-on, Hardware Diagnostics Suite.
4.1.2.1 Informal Tracking
Sun Management Center agent software must be loaded on any system you want to monitor. However, the product lets you informally track a supported platform even when the agent software has not been installed on it. In this case, you do not have full monitoring capability, but you can add the system to your browser, have Sun Management Center periodically check whether it is up and running, and notify you if it goes out of commission.
4.1.2.2 Hardware Diagnostic Suite
The Hardware Diagnostic Suite is a package which you can purchase as an add-on to Sun Management Center. The suite lets you exercise a system while it is still up and running in a production environment. See
on page 4-4 for more information.
Section 4.2, “Hardware Diagnostic Suite”
4.1.2.3 Interoperability—Third-Party Monitoring Tools
If you administer a heterogeneous network and use a third-party network-based system monitoring or management tool, you may be able to take advantage of Sun Management Center software’s support for Tivoli Enterprise Console, BMC Patrol, and HP Openview.
Chapter 4 Sun Management Center 4-3
4.1.3 Using Sun Management Center
Sun Management Center software is aimed at system administrators who have large data centers to monitor or other installations that have many computer platforms to monitor. If you administer a smaller installation, you need to weigh Sun Management Center software’s benefits against the requirement of maintaining a significant database (typically over 700 Mbytes) of system status information.
The servers to be monitored must be running, Sun Management Center relies on the Solaris OS for its operation.
Tip – For detailed instructions, see the Sun Management Center 3.0 Supplement for Sun
Fire, Sun Blade, and Netra Systems (817-1007).
4.1.3.1 Obtaining the Latest Information
For the latest information about this product, go to the Sun Management Center Web site: http://www.sun.com/sunmanagementcenter.
4.2 Hardware Diagnostic Suite
The Sun Management Center features an optional Hardware Diagnostic Suite, which you can purchase as an add-on. The Hardware Diagnostic Suite is designed to exercise a production system by running tests sequentially.
Sequential testing means the Hardware Diagnostic Suite has a low impact on the system. Unlike SunVTS many parallel tests (see server run other applications while testing proceeds.
4.2.1 When to run Hardware Diagnostic Suite
The best use of the Hardware Diagnostic Suite is to identify a suspected or intermittent problem with a non-critical part on an otherwise functioning system. Examples might include questionable disk drives or memory modules on a server that has ample or redundant disk and memory resources.
TM
, which stresses a system by consuming its resources with
“SunVTS” on page 2), the Hardware Diagnostic Suite lets the
4-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
In cases like these, the Hardware Diagnostic Suite runs unobtrusively until it identifies the source of the problem. The machine under test can be kept in production mode until and unless it must be shut down for repair. If the faulty part is hot-pluggable or hot-swappable, the entire diagnose-and-repair cycle can be completed with minimal impact to system users.
4.2.2 Requirements for Using Hardware Diagnostic Suite
Since it is a part of Sun Management Center, you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center. This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software’s database of platform status information. In addition, you must install and set up Sun Management Center agent software on the systems to be monitored. Finally, you need to install the console portion of Sun Management Center software, which serves as your interface to the Hardware Diagnostic Suite.
Instructions for setting up Sun Management Center, as well as for using the Hardware Diagnostic Suite, can be found in the Sun Management Center Software User’s Guide.
Chapter 4 Sun Management Center 4-5
4-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
5
SunVTS
This chapter contains information about SunVTS.
5-1
5.1 SunVTS
SunVTS is a software suite that performs system, subsystem, and configuration testing. You can view and control a SunVTS session over a network. Using a remote system, you can view the progress of a testing session, change testing options, and control all testing features of another machine on the network.
You can run SunVTS software in three different test modes:
Connection mode verifies the presence of device controllers on all subsystems. This
typically takes no more than a few minutes and is a good way to “sanity check” system connections.
Functional mode exercises only the specific subsystems you choose. This is the
default mode.
Auto Config mode automatically detects all subsystems and exercises them in one
of two ways:
Confidence testing – performs one pass of tests on all subsystems, and then
stops. For typical system configurations, this requires one or two hours.
Comprehensive testing – tests all subsystems repeatedly for up to 24 hours.
Since SunVTS software can run many tests in parallel and consume many system resources, you should take care when using it on a production system. If you are stress-testing a system using SunVTS software’s Comprehensive test mode, do not run anything else on that system at the same time.
A server must be running the Solaris OS for SunVTS software to be able to test it. Since SunVTS software packages are optional, they may not be installed on your system. See
“To Find Out Whether SunVTS Is Installed” on page 4 for instructions.
5.1.1 SunVTS Software and Security
During SunVTS software installation, you must choose between Basic or Sun Enterprise Authentication Mechanism file in the SunVTS installation directory to limit the users, groups, and hosts permitted to use SunVTS software. Sun Enterprise Authentication Mechanism security is based on the standard network authentication protocol Kerberos and provides secure user authentication, data integrity and privacy for transactions over networks.
If your site uses Sun Enterprise Authentication Mechanism security, you must have Sun Enterprise Authentication Mechanism client and server software installed on your network and configured properly in both Solaris and SunVTS software. If your
5-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
TM
security. Basic security uses a local security
site does not use Sun Enterprise Authentication Mechanism security, do not choose the Sun Enterprise Authentication Mechanism option during SunVTS software installation.
If you enable the wrong security scheme during installation, or if you improperly configure the security scheme you choose, you may find yourself unable to run SunVTS tests. For more information, see the SunVTS User’s Guide and the instructions accompanying the Sun Enterprise Authentication Mechanism software.
5.1.2 Using SunVTS
SunVTS, the Sun Validation and Test Suite, is an online diagnostics tool that you can use to verify the configuration and functionality of hardware controllers, devices, and platforms. It runs in the Solaris OS and presents the following interfaces:
command-line interface
serial (tty) interface
SunVTS software lets you view and control testing sessions on a remotely connected server. The following is a list of some of the tests that are available:
TABLE 5-1 SunVTS Tests
SunVTS Test Description
cputest Tests the CPU.
disktest Tests the local disk drives.
dvdtest Tests the DVD-ROM drive.
fputest Tests the floating-point unit.
nettest Tests the Ethernet hardware on the system board and the
networking hardware on any optional PCI cards.
netlbtest Performs a loopback test to check that the Ethernet adapter can
send and receive packets.
pmem Tests the physical memory (read only).
sutest Tests the server’s on-board serial ports.
vmem Tests the virtual memory (a combination of the swap partition and
the physical memory).
Chapter 5 SunVTS 5-3
TABLE 5-1 SunVTS Tests
SunVTS Test Description
env6test Tests temperature sensors, power supply status, fan speeds, and
keyswitch position. Test LEDs by toggling them on and off.
ssptest Tests functionality of ALOM hardware. Test onboard Ethernet, flash
ram, SEEPROM, TOD, I system, and serial ports.
i2c2test Verifies all available I2C devices and the system bus connections.
Performs data checking for SCC and FRU SEEPROM devices.
2
C connections from ALOM to the host
5.1.3 To Find Out Whether SunVTS Is Installed
Type the following:
# pkginfo -l SUNWvts
If SunVTS software is loaded, information about the package is displayed.
If SunVTS software is not loaded, you see the following error message:
ERROR: information for “SUNWvts” was not found
5.1.4 Installing SunVTS
By default, SunVTS is not installed on the Sun Fire V210 and V240 servers. However, it is available on the software supplement CD supplied with the Solaris OS. For information about downloading it from this CD, refer to the Sun Hardware Platform Guide for the release of the Solaris OS you are using.
To find out more about using SunVTS, refer to the SunVTS documentation that corresponds to the Solaris OS release that you are running.
5-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
5.1.5 Viewing SunVTS Documentation
SunVTS documents are included on the Software Supplement CD that is part of each Solaris Media Kit release and is also accessible at http://docs.sun.com.
For further information, you can also consult the following SunVTS documents:
SunVTS User’s Guide describes how to install, configure, and run the SunVTS
diagnostic software.
SunVTS Quick Reference Card provides an overview of how to use the SunVTS
CDE interface.
SunVTS Test Reference Manual provides details about each individual SunVTS test.
Chapter 5 SunVTS 5-5
5-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
CHAPTER
6
Diagnostics
This chapter describes the diagnostics tools available to the Sun Fire V210 and V240 servers. The chapter contains the sections:
Section 6.1, “Overview of Diagnostic Tools” on page 6-2
Section 6.3, “Sun Advanced Lights Out Manager” on page 6-3
Section 6.2, “Status Indicators” on page 6-3
Section 6.4, “POST Diagnostics” on page 6-4
Section 6.5, “OpenBoot Diagnostics” on page 6-8
Section 6.6, “OpenBoot Commands” on page 6-13
Section 6.7, “Operating System Diagnostic Tools” on page 6-17
Section 6.8, “Recent Diagnostic Test Results” on page 6-25
Section 6.9, “OpenBoot Configuration Variables” on page 6-26
Section 6.10, “Additional Diagnostic Tests for Specific Devices” on page 6-27
Section 6.11, “Automatic System Recovery” on page 6-30
6-1
6.1 Overview of Diagnostic Tools
Sun provides a range of diagnostic tools for use with the Sun Fire V210 and V240 servers.
These diagnostic tools are summarized in TABLE 6-1.
TABLE 6-1 Summary of Diagnostic Tools
Diagnostic Tool Type What It Does Accessibility and Availability
Remote Capability
LEDs Hardware Indicate status of overall system
and particular components.
ALOM Hardware
and software
POST Firmware Tests core components of system. Runs automatically on
OpenBoot Diagnostics
OpenBoot commands
Solaris commands
Firmware Tests system components,
Firmware Display various kinds of system
Software Display various kinds of system
Monitors environmental conditions, performs basic fault isolation, and provides remote console access.
focusing on peripherals and I/O devices.
information.
information.
Accessed from system chassis. Available anytime power is available.
Can function on standby power and without operating system.
startup. Available when the operating system is not running.
Runs automatically or interactively. Available when the operating system is not running.
Available when the operating system is not running.
Requires operating system. Local, but
Local, but can be viewed via ALOM
Designed for remote access
Local, but can be viewed via ALOM
Local, but can be viewed via ALOM
Local, but can be accessed via ALOM
can be accessed via ALOM
6-2 Sun Fire V210 and V240 Servers Administration Guide December 2005
TABLE 6-1 Summary of Diagnostic Tools (Continued)
Diagnostic Tool Type What It Does Accessibility and Availability
Remote Capability
SunVTS Software Exercises and stresses the system,
running tests in parallel.
Sun Management Center
Hardware Diagnostic Suite
Software Monitors both hardware
environmental conditions and software performance of multiple machines. Generates alerts for various conditions.
Software Exercises an operational system
by running sequential tests. Also reports failed FRUs.
6.2 Status Indicators
Requires operating system functionality. Optional package may need to be installed.
Requires operating system to be running on both monitored and master servers. Requires a dedicated database on the master server.
Separately purchased optional add-on to Sun Management Center. Requires operating system and Sun Management Center.
View and control over network
Designed for remote access
Designed for remote access
For a summary of the server’s LED status indicators, see Section 1.2.1, “Server Status
Indicators” on page 1-6.
6.3 Sun Advanced Lights Out Manager
Both the Sun Fire V210 server and the Sun Fire V240 server are shipped with Sun™ Advanced Lights Out Manager (ALOM) pre-installed.
ALOM enables you to monitor and control your server through a serial connection (using the SERIAL MGT port), or Ethernet connection (using the NET MGT port).
ALOM can send email notification of hardware failures or other server events.
The ALOM circuitry uses standby power from the server. This means that:
ALOM is active as soon as the server is connected to a power source, and until
power is removed by unplugging the power cable.
Chapter 6 Diagnostics 6-3
ALOM continues to be effective when the server operating system goes off-line.
See TABLE 3-1 for a list of the components monitored by ALOM and the information it provides for each.
Tip – For additional information see the Advanced Lights Out Management User’s
Guide (817-5481).
6.4 POST Diagnostics
POST is a firmware program that is useful in determining if a portion of the system has failed. POST verifies the core functionality of the system, including the CPU module or modules, motherboard, memory, and some on-board I/O devices. POST generates messages that can be useful in determining the nature of a hardware failure. POST can be run even if the system is unable to boot.
POST detects most system faults and is located in the motherboard OpenBoot™ PROM. POST can be set to run by the OpenBoot firmware at power up by setting two environment variables, the diag-switch? and the diag-level flag, which are stored on the system configuration card.
POST runs automatically when the system power is applied and all of the following conditions apply:
diag-switch? is set to true (default is false)
diag-level is set to min, max or menus (default is min)
POST also runs automatically when the system is reset and all of the following conditions apply:
diag-switch? is set to false (default is false)
the current type of system reset matches any of the reset types set in post-trigger
diag-level is set to min, max or menus (default is min)
If diag-level is set to min or max, POST performs an abbreviated or extended test, respectively.
If diag-level is set to menus, a menu of all the tests executed at power up is displayed.
POST diagnostic and error message reports are displayed on a console.
6-4 Sun Fire V210 and V240 Servers Administration Guide December 2005
6.4.1 To Start POST Diagnostics—Method 1
There are two methods for starting POST diagnostics. In the following procedures both methods are described.
1. Go to the ok prompt.
2. Type:
ok setenv diag-switch? true
3. Type:
ok setenv diag-level value
Where value is either min or max depending on the desired range coverage.
4. Power cycle the server.
After you have powered the server off, wait 60 seconds before powering the server on. POST executes after the server is powered on.
Note – Status and error messages could be displayed in the console window. If
POST detects an error, it displays an error message describing the failure.
5. When you have finished running POST, restore the value of diag-switch? to false by typing:
ok setenv diag-switch? false
Resetting diag-switch? to false minimizes boot time.
6.4.2 To Start POST Diagnostics—Method 2
1. Go to the ok prompt.
2. Type:
ok setenv diag-switch? false
Chapter 6 Diagnostics 6-5
3. Type:
ok setenv diag-level value
Where value is either min or max depending on the desired range of coverage.
4. Type:
ok setenv diag-trigger user-reset
5. Type:
ok setenv diag-trigger all-resets
Note – Status and error messages could be displayed in the console window. If
POST detects an error, it displays an error message describing the failure.
6.4.3 Controlling POST Diagnostics
You control POST diagnostics, and other aspects of the boot process by setting OpenBoot configuration variables. Changes to OpenBoot configuration variables generally take effect only after the system is restarted. important and useful of these variables. You can find instructions for changing OpenBoot configuration variables in
Variables” on page 6-26.
Section 6.9, “OpenBoot Configuration
TABLE 6-2 lists the most
6-6 Sun Fire V210 and V240 Servers Administration Guide December 2005
TABLE 6-2 OpenBoot Configuration Variables
OpenBoot Configuration Variable
Description and Keywords
auto-boot Determines whether the operating system automatically starts up. Default is true.
true – Operating system automatically starts once firmware tests finish.
false – System remains at ok prompt until you type boot.
diag-level Determines the level or type of diagnostics executed. Default is min.
off – No testing.
min – Only basic tests are run.
max – More extensive tests may be run, depending on the device.
diag-script Determines which devices are tested by OpenBoot Diagnostics. Default is none.
none – No devices are tested.
normal – On-board (centerplane-based) devices that have self-tests are tested.
all – All devices that have self-tests are tested.
diag-switch? Toggles the system in and out of diagnostic mode. Default is false.
true – Diagnostic mode: POST diagnostics and OpenBoot Diagnostics tests may run.
false – Default mode: Do not run POST or OpenBoot Diagnostics tests.
diag-trigger Specifies the class of reset event that causes Power-On Self-Test and OpenBoot
Diagnostics to run. These variables can accept single keywords as well as combinations of the first three keywords separated by spaces. For details, see
“To View
and Set OpenBoot Configuration Variables” on page 26.
error-reset – A reset caused by certain non-recoverable hardware error conditions. In general, an error reset occurs when a hardware problem corrupts system data. Examples include CPU and system watchdog resets, fatal errors, and certain CPU reset events (default).
power-on-reset – A reset caused by pressing the Power button (default).
user-reset – A reset initiated by the user or the operating system.
all-resets – Any kind of system reset.
none – No Power-On Self-Tests or OpenBoot Diagnostics tests run.
input-device Selects where console input is taken from. Default is TTYA.
TTYA – From built-in SERIAL MGT port.
TTYB – From built-in general purpose serial port (10101)
keyboard – From attached keyboard that is part of a graphics terminal.
output-device Selects where diagnostic and other console output is displayed. Default is TTYA.
TTYA – To built-in SERIAL MGT port.
TTYB – To built-in general purpose serial port (10101)
screen – To attached screen that is part of a graphics terminal.
1 – POST messages cannot be displayed on a graphics terminal. They are sent to TTYA even when output-device is set to screen.
1
Chapter 6 Diagnostics 6-7
Note – These variables affect OpenBoot Diagnostics tests as well as POST
diagnostics.
Once POST diagnostics have finished running, POST reports back to the OpenBoot firmware the status of each test it has run. Control then reverts back to the OpenBoot firmware code.
If POST diagnostics do not uncover a fault, and your server still does not start up, run OpenBoot Diagnostics tests.
6.5 OpenBoot Diagnostics
Like POST diagnostics, OpenBoot Diagnostics code is firmware-based and resides in the OpenBoot PROM.
6.5.1 To Start OpenBoot Diagnostics
1. Type:
ok setenv diag-switch? true ok setenv diag-level max ok setenv auto-boot? false ok reset-all
2. Type:
ok obdiag
This command displays the OpenBoot Diagnostics menu. See TABLE 6-3.
6-8 Sun Fire V210 and V240 Servers Administration Guide December 2005
TABLE 6-3 Sample obdiag menu
obdiag
1 flashprom@2,0 4 network@2 7 scsi@2 10 serial@0,3f8
Commands: test test-all except help what setenv set-default exit
diag-passes=1 diag-level=max test-args=subtests, verbose
2 i2c@0,320 5 network@2,1 8 scsi@2,1 11 usb@a
3 ide@d 6 rtc@0,70 9 serial@0,2e8 12 usb@b
Note – If you have a PCI card installed in the server, then additional tests are
displayed on the OBDiag menu.
3. Type:
obdiag> test n
Where n represents the number corresponding to the test you want to run.
A summary of the tests is available. At the obdiag> prompt, type:
obdiag> help
6.5.2 Controlling OpenBoot Diagnostics Tests
Most of the OpenBoot configuration variables you use to control POST (see TABLE 6-2 on page 7) also affects OpenBoot Diagnostics tests.
Use the diag-level variable to control the OpenBoot Diagnostics testing level.
Use test-args to customize how the tests run.
By default, test-args is set to contain an empty string. You can modify test­args using one or more of the reserved keywords shown in
TABLE 6-4.
Chapter 6 Diagnostics 6-9
TABLE 6-4 Keywords for the test-args OpenBoot Configuration Variable
Keyword What It Does
bist Invokes built-in self-test (BIST) on external and peripheral devices.
debug Displays all debug messages.
iopath Verifies bus/interconnect integrity.
loopback Exercises external loopback path for the device.
media Verifies external and peripheral device media accessibility.
restore Attempts to restore original state of the device if the previous
execution of the test failed.
silent Displays only errors rather than the status of each test.
subtests Displays main test and each subtest that is called.
verbose Displays detailed messages of status of all tests.
callers=n Displays backtrace of n callers when an error occurs.
callers=0 - displays backtrace of all callers before the error. Default is callers=1.
errors=n Continues executing the test until n errors are encountered.
errors=0 - displays all error reports without terminating testing.
Default is errors=1.
If you want to customize the OpenBoot Diagnostics testing, you can set test-args to a comma-separated list of keywords, as in this example:
ok setenv test-args debug,loopback,media
6.5.2.1 test and test-all Commands
You can also run OpenBoot Diagnostics tests directly from the ok prompt. To do this, type the test command, followed by the full hardware path of the device (or set of devices) to be tested. For example:
ok test /pci@x,y/SUNW,qlc@2
Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V210 and V240 servers.
6-10 Sun Fire V210 and V240 Servers Administration Guide December 2005
Tip – Use the show-devs command to list the hardware device paths.
To customize an individual test, you can use test-args as follows:
ok test /usb@1,3:test-args={verbose,debug}
This affects only the current test without changing the value of the test-args OpenBoot configuration variable.
You can test all the devices in the device tree with the test-all command:
ok test-all
If you specify a path argument to test-all, then only the specified device and its children are tested. The following example shows the command to test the USB bus and all devices with self-tests that are connected to the USB bus:
ok test-all /pci@9,700000/usb@1,3
6.5.2.2 What OpenBoot Diagnostics Error Messages Tell You
OpenBoot Diagnostics error results are reported in a tabular format that contains a short summary of the problem, the hardware device affected, the subtest that failed, and other diagnostic information. Diagnostics error message.
CODE EXAMPLE 6-1 displays a sample OpenBoot
Chapter 6 Diagnostics 6-11
CODE EXAMPLE 6-1 OpenBood Diagnostics Error Message
Testing /pci@1e,600000/isa@7/flashprom@2,0
ERROR : There is no POST in this FLASHPROM or POST header is unrecognized DEVICE : /pci@1e,600000/isa@7/flashprom@2,0 SUBTEST : selftest:crc-subtest MACHINE : Sun Fire V210 SERIAL# : 51347798 DATE : 03/05/2003 15:17:31 GMT CONTR0LS: diag-level=max test-args=errors=1
Error: /pci@1e,600000/isa@7/flashprom@2,0 selftest failed, return code = 1
Selftest at /pci@1e,600000/isa@7/flashprom@2,0 (errors=1) .............
failed Pass:1 (of 1) Errors:1 (of 1) Tests Failed:1 Elapsed Time: 0:0:0:1
To change the system defaults and the diagnostics settings after initial boot, refer to the OpenBoot PROM Enhancements for Diagnostic Operation (817-6957). You can view or print this document by going to:
http://www.sun.com/documentation
6-12 Sun Fire V210 and V240 Servers Administration Guide December 2005
6.6 OpenBoot Commands
OpenBoot commands are commands you type from the ok prompt. OpenBoot commands which can provide useful diagnostic information are:
probe-scsi
probe-ide
show-devs
6.6.1 probe-scsi Command
The probe-scsi command is used to diagnose problems with SCSI devices.
Caution – If you used the halt command or the Stop-A key sequence to reach the
ok prompt, then issuing the probe-scsi command can hang the system.
The probe-scsi command communicates with all SCSI devices connected to on­board SCSI controllers.
For any SCSI device that is connected and active, the probe-scsi command displays its loop ID, host adapter, logical unit number, unique World Wide Name (WWN), and a device description that includes type and manufacturer.
The following is sample output from the probe-scsi command.
CODE EXAMPLE 6-2 Sample probe-scsi Command Output
{1} ok probe-scsi Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 2 Unit 0 Disk SEAGATE ST336605LSUN36G 0238 Target 3 Unit 0 Disk SEAGATE ST336605LSUN36G 0238
Chapter 6 Diagnostics 6-13
6.6.2 probe-ide Command
The probe-ide command communicates with all Integrated Drive Electronics (IDE) devices connected to the IDE bus. This is the internal system bus for media devices such as the DVD drive.
Caution – If you used the halt command or the Stop-A key sequence to reach the
ok prompt, then issuing the probe-ide command can hang the system.
The following is sample output from the probe-ide command.
CODE EXAMPLE 6-3 sample probe-ide Command Output
{1} ok probe-ide Device 0 ( Primary Master ) Removable ATAPI Model: DV-28E-B
Device 1 ( Primary Slave ) Not Present
Device 2 ( Secondary Master ) Not Present
Device 3 ( Secondary Slave ) Not Present
6.6.3 show-devs Command
The show-devs command lists the hardware device paths for each device in the firmware device tree. The following code example shows sample output from the show-devs command.
CODE EXAMPLE 6-4 show-devs Command Output
ok show devs /pci@1d, 700000 /pci@1c,600000 /pci@1e,600000 /pci@1f,700000 /memory-controller@1,0 /SUNW,UltraSPARC-IIIi@1,0 /memory-controller@0,0
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CODE EXAMPLE 6-4 show-devs Command Output (Continued)
/SUNW,UltraSPARC-IIIi@0,0 /virtual-memory /memory@m0,0 /aliases /options /openprom /chosen /packages /pci@1d,700000/network@2,1 /pci@1d,700000/network@2 /pci@1c,600000/scsi@2,1 /pci@1c,600000/scsi@2 /pci@1c,600000/scsi@2,1/tape /pci@1c,600000/scsi@2,1/disk /pci@1c,600000/scsi@2/tape /pci@1c,600000/scsi@2/disk /pci@1e,600000/ide@d /pci@1e,600000/usb@a /pci@1e,600000/pmu@6 /pci@1e,600000/isa@7 /pci@1e,600000/ide@d/cdrom /pci@1e,600000/ide@d/disk /pci@1e,600000/pmu@6/gpio@80000000,8a /pci@1e,600000/pmu@6/i2c@0,0 /pci@1e,600000/isa@7/rmc-comm@0,3e8 /pci@1e,600000/isa@7/serial@0,2e8 /pci@1e,600000/isa@7/serial@0,3f8 /pci@1e,600000/isa@7/power@0,800 /pci@1e,600000/isa@7/i2c@0,320 /pci@1e,600000/isa@7/rtc@0,70 /pci@1e,600000/isa@7/flashprom@2,0 /pci@1e,600000/isa@7/i2c@0,320/gpio@0,70 /pci@1e,600000/isa@7/i2c@0,320/gpio@0,88 /pci@1e,600000/isa@7/i2c@0,320/gpio@0,68 /pci@1e,600000/isa@7/i2c@0,320/gpio@0,4a /pci@1e,600000/isa@7/i2c@0,320/gpio@0,46 /pci@1e,600000/isa@7/i2c@0,320/gpio@0,44 /pci@1e,600000/isa@7/i2c@0,320/idprom@0,50 /pci@1e,600000/isa@7/i2c@0,320/nvram@0,50 /pci@1e,600000/isa@7/i2c@0,320/rscrtc@0,d0 /pci@1e,600000/isa@7/i2c@0,320/dimm-spd@0,c8 /pci@1e,600000/isa@7/i2c@0,320/dimm-spd@0,c6 /pci@1e,600000/isa@7/i2c@0,320/dimm-spd@0,b8 /pci@1e,600000/isa@7/i2c@0,320/dimm-spd@0,b6 /pci@1e,600000/isa@7/i2c@0,320/power-supply-fru-prom@0,a4 /pci@1e,600000/isa@7/i2c@0,320/power-supply-fru-prom@0,b0 /pci@1e,600000/isa@7/i2c@0,320/chassis-fru-prom@0,a8
Chapter 6 Diagnostics 6-15
CODE EXAMPLE 6-4 show-devs Command Output (Continued)
/pci@1e,600000/isa@7/i2c@0,320/motherboard-fru-prom@0,a2 /pci@1e,600000/isa@7/i2c@0,320/12c-bridge@0,18 /pci@1e,600000/isa@7/i2c@0,320/12c-bridge@0,16 /pci@1f,700000/network@2,1 /pci@1f,700000/network@2 /openprom/client-services /packages/obdiag-menu /packages/obdiag-lib /packages/SUNW,asr /packages/SUNW,fru-device /packages/SUNW,12c-ram-device /packages/obp-tftp /packages/kbd-translator /packages/dropins /packages/terminal-emulator /packages/disk-label /packages/deblocker /packages/SUNW,bultin-drivers {1} ok
6.6.4 To Run OpenBoot Commands
Caution – If you used the halt command or the Stop-A key sequence to reach the
ok prompt, then issuing the probe-scsi command can hang the system.
1. Halt the system to reach the ok prompt.
How you do this depends on the system’s condition. If possible, you should warn users before you shut the system down.
2. Type the appropriate command at the console prompt.
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6.7 Operating System Diagnostic Tools
If a system passes OpenBoot Diagnostics tests, it normally attempts to boot its multiuser operating system. For most Sun systems, this means the Solaris OS. Once the server is running in multiuser mode, you have access to the software-based diagnostic tools, SunVTS, and Sun Management Center. These tools enable you to monitor the server, exercise it, and isolate faults.
Note – If you set the auto-boot OpenBoot configuration variable to false, the
operating system does not boot following completion of the firmware-based tests.
In addition to the tools mentioned, you can refer to error and system message log files, and Solaris system information commands.
6.7.1 Error and System Message Log Files
Error and other system messages are saved in the /var/adm/messages file. Messages are logged to this file from many sources, including the operating system, the environmental control subsystem, and various software applications.
6.7.2 Solaris System Information Commands
The following Solaris commands display data that you can use when assessing the condition of a Sun Fire V210 and V240 Servers server:
prtconf
prtdiag
prtfru
psrinfo
showrev
This section describes the information these commands give you. More information about using each command is contained in the appropriate man page.
Chapter 6 Diagnostics 6-17
6.7.2.1 prtconf command
The prtconf command displays the Solaris device tree. This tree includes all the devices probed by OpenBoot firmware, as well as additional devices, like individual disks, that only the operating system software can detect. The output of prtconf also includes the total amount of system memory. excerpt of prtconf output.
CODE EXAMPLE 6-5 prtconf Command Output
# prtconf System Configuration: Sun Microsystems sun4u Memory size: 1024 Megabytes System Peripherals (Software Nodes):
SUNW,Sun-Fire-V240 packages (driver not attached) SUNW,builtin-drivers (driver not attached) deblocker (driver not attached) disk-label (driver not attached) terminal-emulator (driver not attached) dropins (driver not attached) kbd-translator (driver not attached) obp-tftp (driver not attached) SUNW,i2c-ram-device (driver not attached) SUNW,fru-device (driver not attached) ufs-file-system (driver not attached) chosen (driver not attached) openprom (driver not attached) client-services (driver not attached) options, instance #0 aliases (driver not attached) memory (driver not attached) virtual-memory (driver not attached) SUNW,UltraSPARC-IIIi (driver not attached) memory-controller, instance #0 SUNW,UltraSPARC-IIIi (driver not attached) memory-controller, instance #1 ...
CODE EXAMPLE 6-5 shows an
The prtconf command’s -p option produces output similar to the OpenBoot show-devs command. This output lists only those devices compiled by the system firmware.
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6.7.2.2 prtdiag Command
The prtdiag command displays a table of diagnostic information that summarizes the status of system components. The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on your system. Following is an excerpt of the output produced by prtdiag on a healthy Sun Fire V240 server running Solaris OS 8, PSR1.
Chapter 6 Diagnostics 6-19
CODE EXAMPLE 6-6 prtdiag Command Output
# prtdiag System Configuration: Sun Microsystems sun4u Sun Fire V240 System clock frequency: 160 MHZ Memory size: 1GB
==================================== CPUs ==================================== E$ CPU CPU Temperature Fan CPU Freq Size Impl. Mask Die Ambient Speed Unit
--- -------- ---------- ------ ---- -------- -------- ----- ---­ MB/P0 960 MHz 1MB US-IIIi 2.0 - - MB/P1 960 MHz 1MB US-IIIi 2.0 - -
================================= IO Devices ================================= Bus Freq Brd Type MHz Slot Name Model
--- ---- ---- ---------- ---------------------------- -------------------­ 0 pci 66 2 network-SUNW,bge (network) 0 pci 66 2 scsi-pci1000,21.1 (scsi-2) 0 pci 66 2 scsi-pci1000,21.1 (scsi-2) 0 pci 66 2 network-SUNW,bge (network) 0 pci 33 7 isa/serial-su16550 (serial) 0 pci 33 7 isa/serial-su16550 (serial) 0 pci 33 7 isa/rmc-comm-rmc_comm (seria+ 0 pci 33 13 ide-pci10b9,5229.c4 (ide)
============================ Memory Configuration ============================ Segment Table:
----------------------------------------------------------------------­Base Address Size Interleave Factor Contains
----------------------------------------------------------------------­0x0 512MB 1 GroupID 0 0x1000000000 512MB 1 GroupID 0
Memory Module Groups:
-------------------------------------------------­ControllerID GroupID Labels
-------------------------------------------------­0 0 MB/P0/B0/D0,MB/P0/B0/D1
Memory Module Groups:
-------------------------------------------------­ControllerID GroupID Labels
-------------------------------------------------­1 0 MB/P1/B0/D0,MB/P1/B0/D1
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In addition to the information in CODE EXAMPLE 6-6, prtdiag with the verbose option (-v) reports on front panel status, disk status, fan status, power supplies, hardware revisions, and system temperatures.
CODE EXAMPLE 6-7 prtdiag Verbose Output
System Temperatures (Celsius):
------------------------------­Device Temperature Status
--------------------------------------­CPU0 59 OK CPU2 64 OK DBP0 22 OK
In the event of an overtemperature condition, prtdiag reports an error in the Status column for that device.
CODE EXAMPLE 6-8 prtdiag Overtemperature Indication Output
System Temperatures (Celsius):
------------------------------­Device Temperature Status
--------------------------------------­CPU0 62 OK CPU1 102 ERROR
Similarly, if there is a failure of a particular component, prtdiag reports a fault in the appropriate Status column.
CODE EXAMPLE 6-9 prtdiag Fault Indication Output
Fan Status:
-----------
Bank RPM Status
---- ----- -----­CPU0 4166 [NO_FAULT] CPU1 0000 [FAULT]
Chapter 6 Diagnostics 6-21
6.7.2.3 prtfru Command
The Sun Fire V210 and V240 servers maintain a hierarchical list of all field-replacable units (FRUs) in the system, as well as specific information about various FRUs.
The prtfru command can display this hierarchical list, as well as data contained in the serial electrically-erasable programmable read-only memory (SEEPROM) devices located on many FRUs.
CODE EXAMPLE 6-10 shows an excerpt of a hierarchical list of FRUs generated by the
prtfru command with the -l option.
CODE EXAMPLE 6-10 prtfru -l Command Output
# prtfru -l /frutree /frutree/chassis (fru) /frutree/chassis/MB?Label=MB /frutree/chassis/MB?Label=MB/system-board (container) /frutree/chassis/MB?Label=MB/system-board/SC?Label=SC /frutree/chassis/MB?Label=MB/system-board/SC?Label=SC/sc (fru) /frutree/chassis/MB?Label=MB/system-board/BAT?Label=BAT /frutree/chassis/MB?Label=MB/system-board/BAT?Label=BAT/battery (fru) /frutree/chassis/MB?Label=MB/system-board/P0?Label=P0 /frutree/chassis/MB?Label=MB/system-board/P0?Label=P0/cpu (fru) /frutree/chassis/MB?Label=MB/system-board/P0?Label= P0/cpu/F0?Label=F0
CODE EXAMPLE 6-11 shows an excerpt of SEEPROM data generated by the prtfru
command with the -c option.
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CODE EXAMPLE 6-11 prtfru -c Command Output
# prtfru -c /frutree/chassis/MB?Label=MB/system-board (container) SEGMENT: SD /SpecPartNo: 885-0092-02 /ManR /ManR/UNIX_Timestamp32: Wednesday April 10 11:34:49 BST 2002 /ManR/Fru_Description: FRUID,INSTR,M’BD,0CPU,0MB,ENXU /ManR/Manufacture_Loc: HsinChu, Taiwan /ManR/Sun_Part_No: 3753107 /ManR/Sun_Serial_No: abcdef /ManR/Vendor_Name: Mitac International /ManR/Initial_HW_Dash_Level: 02 /ManR/Initial_HW_Rev_Level: 01
Data displayed by the prtfru command varies depending on the type of FRU. In general, it includes:
FRU description
Manufacturer name and location
Part number and serial number
Hardware revision levels
6.7.2.4 psrinfo Command
The psrinfo command displays the date and time each CPU came online. With the verbose (-v) option, the command displays additional information about the CPUs, including their clock speed. The following is sample output from the psrinfo command with the -v option.
CODE EXAMPLE 6-12 psrinfo -v Command Output
# psrinfo -v Status of processor 0 as of: 09/20/02 11:35:49 Processor has been on-line since 09/20/02 11:30:53. The sparcv9 processor operates at 960 MHz, and has a sparcv9 floating point processor. Status of processor 1 as of: 09/20/02 11:35:49 Processor has been on-line since 09/20/02 11:30:52. The sparcv9 processor operates at 960 MHz, and has a sparcv9 floating point processor.
Chapter 6 Diagnostics 6-23
6.7.2.5 showrev Command
The showrev command displays revision information for the current hardware and software.
CODE EXAMPLE 6-13 showrev Command Output
# showrev Hostname: griffith Hostid: 830f8192 Release: 5.8 Kernel architecture: sun4u Application architecture: sparc Hardware provider: Sun_Microsystems Domain: Kernel version: SunOS 5.8 Generic 108528-16 August 2002
When used with the -p option, this command displays installed patches.
CODE EXAMPLE 6-14 shows a partial sample output from the showrev command with
the -p option.
CODE EXAMPLE 6-14 showrev -p Command Output
CODE EXAMPLE 6-13 shows sample output of the showrev command.
# showrev -p Patch: 109729-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109783-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109807-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 109809-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110905-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110910-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 110914-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu Patch: 108964-04 Obsoletes: Requires: Incompatibles: Packages: SUNWcsr
6.7.3 To Run Solaris System Information Commands
1. Decide on the of system information you want to display.
For more information, see “Solaris System Information Commands” on page 17.
2. Type the appropriate command at a console prompt.
See TABLE 6-5 for a summary of the commands.
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