Sun Microsystems Blade 2500 User Manual

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Sun Blade™ 2500

Getting Started Guide

(Silver)

Silver bezel

Sun Microsystems, Inc. www.sun.com

Part No. 817-5119-11 December 2004, Revision A

Submit comments about this document at: http://www.sun.com/hwdocs/feedback

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Preface xi

1. Setting Up the Sun Blade 2500 Workstation 1

Safety and Compliance Information 1

Planning the Installation Process 1

Unpacking the Workstation 3

Front Panel Overview 4

Back Panel Overview 5

Cabling the Workstation 7

Powering On the Workstation 8

Powering Off the Workstation 9

2. Setting Up the Preinstalled Solaris Operating System Software 11

Planning the Installation Process for Solaris 11

Setting Up Your Operating System 12

Sun Install Check 14

Downloading Sun Install Check 15

Power Management Features 16

Putting the Workstation Into Low-Power Mode 17

Activating the Workstation From Low-Power Mode 17

iii

3. Getting Started With the Additional Preinstalled Software 19

Solaris Documentation 20

Sun Blade 2500 Workstation Hardware Documentation 20

Documentation on the Hard Drive 20

Documentation on CD 21

Viewing ShowMe How Video Animations 21

Mozilla 22

Getting Started With Mozilla 22

Solstice DiskSuite and Volume Manager 22

Getting Started With Solstice DiskSuite on the Solaris 8 Operating System 22

Getting Started With Volume Manager on the Solaris 9 Operating System 23

Common Desktop Environment (CDE) 23

GNOME Desktop Environment 23

Getting Started With GNOME 24

Apache Server 24

Getting Started With Apache Server 24

Adobe Acrobat Reader 25

Getting Started With Adobe Acrobat Reader 25

Sun ONE Grid Engine 25

StarOffice 26

Getting Started With StarOffice 26

Sun ONE Studio 27

Getting Started With Sun ONE Studio 27

Perl 27

Getting Started With Perl 28

Development Tools for the Java Platform 28

JMStudio 29

Getting Started With JMStudio 29

iv Sun Blade 2500 Getting Started Guide • December 2004

SunForum 29

Getting Started With SunForum 30

Restoring Preinstalled Software 30

Restoring the Solaris Preinstalled Software 31

Restoring the Sun Blade 2500 Workstation Documentation 31

Reinstalling Other Software 32

Reinstalling StarOffice Software 32

Reinstalling Mozilla 32

Backing Up the Preinstalled Image to Another Hard Drive 32

Hard Drive Mirroring 33

Solaris 8 33

Solaris 9 33

4. Troubleshooting and Technical Support 35

Troubleshooting the Sun Blade 2500 Workstation 35

How to Get Technical Assistance 40

Contents v

vi Sun Blade 2500 Getting Started Guide • December 2004

Figures

FIGURE 1-1 Process for Installing the Sun Blade 2500 Workstation 2

FIGURE 1-2 Unpacking the Workstation 3

FIGURE 1-3 Front Panel Overview 4

FIGURE 1-4 Back Panel Overview 5

FIGURE 1-5 Optional Graphics Accelerators and Installed IEEE 1394 and USB Card 6

FIGURE 1-6 Cabling the Sun Blade 2500 Workstation 7

FIGURE 2-1 Installation Process Flow Diagram 12

FIGURE 2-2 Sun USB Type-6 Keyboard Sleep Key and Power Off Selection Menu 17

vii

viii Sun Blade 2500 Getting Started Guide • December 2004

Tables

TABLE 1-1 Powering Off the Workstation 9

TABLE 2-1 Information for Setting Up the Solaris Desktop Operating System 14

TABLE 2-2 Power-Indicator LED Status 16

TABLE 4-1 Troubleshooting Procedures 35

TABLE 4-2 Sun Web Sites and Telephone Numbers 40

x Sun Blade 2500 Getting Started Guide • December 2004

Preface

The Sun Blade 2500 Getting Started Guide (817-5119-11) describes how to set up the Operating System and use the preinstalled software applications for Sun Blade 2500 workstations with silver bezels. This book is written for users who have experience installing workstation hardware and software.

The Sun Blade 2500 Getting Started Guide is translated into French, German, Italian, Spanish, Swedish, Japanese, Korean, Simplified Chinese, and Traditional Chinese. The translated documentation is located on the Sun Blade 2500 Hardware Documentation CD (705-1198). The Sun Blade 2500 Getting Started Guide and its translations are also located at:

http://www.sun.com/documentation/

How This Book Is Organized

The document is organized into chapters as follows:

Chapter 1 describes unpacking, cabling, and powering on the workstation.

Chapter 2 describes setup and use of the preinstalled Solaris™ Operating System.

Chapter 3 describes how to start the preinstalled software applications.

Chapter 4 describes workstation troubleshooting.

Using UNIX Commands

The Sun Blade 2500 Getting Started Guide might not contain all of the information needed to perform basic UNIX

commands and procedures such as shutting down

the system, booting the system, and configuring devices.

See one or more of the following for additional UNIX commands:

■ Solaris Handbook for Sun Peripherals

■ Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual (817-5117)

■ Other software documentation that you received with your system

■ Solaris Operating System documentation, which is at

http://docs.sun.com

xii Sun Blade 2500 Getting Started Guide • December 2004

Typographic Conventions

Typeface* Meaning Examples

AaBbCc123 The names of commands, files,

and directories; on-screen computer output

AaBbCc123 What you type, when contrasted

with on-screen computer output

AaBbCc123 Book titles, new words or terms,

words to be emphasized. Replace command-line variables with real names or values.

*The settings on your browser might differ from these settings.

Edit your.login file. Use ls -a to list all files.

% You have mail.

% su

Password:

Read Chapter 6 in the User’s Guide. These are called class options. You must be superuser to do replace

command-line variables. To delete a file, type rm filename.

Shell Prompts

Shell Prompt

C shell machine-name%

C shell superuser machine-name#

Bourne shell and Korn shell $

Bourne shell and Korn shell superuser #

Preface xiii

Setting Up the Sun Blade 2500 Workstation

This chapter includes information about the following topics:

■ Safety and Compliance Information

■ Planning the Installation Process

■ Unpacking the Workstation

■ Cabling the Workstation

■ Powering On the Workstation

■ Powering Off the Workstation

Safety and Compliance Information

Read the document, Important Safety Information for Sun Hardware Systems (816-7190). The document is included with the Sun Blade 2500 workstation.

More safety and compliance information can be found in the Sun Blade 2500 Safety and Compliance Guide (817-5120). This guide is available online at:

http://www.sun.com/documentation/

Planning the Installation Process

Use the following flowchart as a process tool to assist you with installation of the Sun Blade 2500 workstation.

START

Unpack the workstation and familiarize yourself with the workstation features.

Install optional components?

Connect the workstation and external device cables.

Power on the workstation.

Use a preinstalled version of software?

Yes

See “Unpacking the Workstation”.

Unpacking the Workstation

Carefully unpack all workstation components from the packing cartons. Your workstation configuration might not contain all the components shown in

FIGURE 1-2.

FIGURE 1-2 Unpacking the Workstation

Chapter 1 Setting Up the Sun Blade 2500 Workstation 3

Front Panel Overview

Smart card reader

DVD-ROM/CDRW drive

Removable media drive

or ﬁller panel

Silver bezel

Power button

FIGURE 1-3 Front Panel Overview

4 Sun Blade 2500 Getting Started Guide • December 2004

Back Panel Overview

Power

Connect the mouse and keyboard to USB 1.1 connectors only

Universal serial bus (4 x USB 1.1)

Serial0 DB-9 (RS-232)

Twisted-pair Ethernet (TPE0)

Audio module

66 MHz/64-bit

33 MHz/64-bit

66 MHz/64-bit

33 MHz/64-bit

FIGURE 1-4 Back Panel Overview

USB0

USB1

Parallel

SCSI0

PCI slot 5

PCI slot 4

PCI slot 3

PCI slot 2

PCI slot 1

PCI slot 0

Chapter 1 Setting Up the Sun Blade 2500 Workstation 5

XVR-100 (33 MHz)

Video

XVR-600 (66 MHz)

Stereo DIN7

DVI-I

XVR-1200 (66 MHz)

DVI-I

BNC

Serial DB9

IEEE 1394 and USB 2.x card (33 MHz)

DVI-I

Stereo DIN7

USB-2.x (3)

Audio Card

Microphone

Serial DB9

Headphone

FIGURE 1-5 Optional Graphics Accelerators and Installed IEEE 1394 and USB Card

6 Sun Blade 2500 Getting Started Guide • December 2004

Line-in

IEEE 1394A (2)

Line-out

Cabling the Workstation

FIGURE 1-6 illustrates the cable connections for the workstation.

FIGURE 1-6 Cabling the Sun Blade 2500 Workstation

Connect the workstation and external devices in this order (FIGURE 1-6):

1. Connect the workstation power cord to a grounded electrical outlet.

2. Connect the keyboard and mouse to the on-board USB 1.1 connectors (the connectors near the fan

FIGURE 1-4).

Chapter 1 Setting Up the Sun Blade 2500 Workstation 7

Note – The on-board connectors are USB 1.1. You must connect the mouse and

keyboard to the USB 1.1 connectors, not the USB 2.x connectors. The IEEE 1394 and USB 2.x card connectors are more appropriate for devices that require faster data transfer.

3. Connect the monitor power cord to a grounded electrical outlet.

4. Connect the monitor cable to the video connector on the filler panel of the graphics accelerator.

Note – Your Sun Blade 2500 workstation might contain a different graphics

accelerator than the one shown in (817-5121) to determine if your graphics accelerator must be installed in a specific PCI slot.

FIGURE 1-6. Read the Sun Blade 2500 Product Notes

Note – Monitors that have 13W3 connectors require a Sun 13W3-to-VGA adapter

cable for proper connection. This adapter cable (Sun store part no. X471A) can be obtained from your Sun sales representative or the Sun store at:

http://store.sun.com/

To find the cable, search for both the part number and cable description.

5. Connect the Ethernet cable to the TPE connector.

6. Connect any additional external devices to the workstation’s other connectors.

Powering On the Workstation

Tip – If you are installing optional internal components such as additional memory

DIMMs, PCI cards, optical drives, or hard drives, see the Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual (817-5117) or the installation document that

was provided with the components, before you power on the workstation. If you are not installing optional components, you are ready to power on the workstation.

Tip – ShowMe™ How video animations are located on the Sun Blade 2500 Hardware

Documentation CD (705-1198). These video animations demonstrate installation and

removal procedures for DIMMs, PCI cards, hard drives, and optical media drives.

8 Sun Blade 2500 Getting Started Guide • December 2004

1. Turn on power to the monitor and to all external devices.

2. Press and release the workstation Power button on the front panel (FIGURE 1-3).

3. After several seconds, verify that the power-indicator LED on the Power button lights.

The power-indicator LED on the Power button lights after the workstation begins the internal booting process (

FIGURE 1-3).

If you experience problems during power on, see “Troubleshooting the Sun Blade

2500 Workstation” on page 35.

Tip – After you power on the workstation for the first time, you are ready to set up

the preinstalled Solaris 8 2/04 and Solaris 9 9/04 Operating System software. Go to

“Planning the Installation Process for Solaris” on page 11.

Powering Off the Workstation

TABLE 1-1 describes two methods for powering off the workstation.

TABLE 1-1 Powering Off the Workstation

Method Instructions

Method 1 1. Close and save any open applications.

2. Press the Sleep key (or press and release the Power button).

3. Select Shutdown.

Method 2 1. Close and save any open applications.

2. As superuser, type: shutdown

Note – After powering off the workstation, always wait at least four seconds before

powering on the workstation again.

Chapter 1 Setting Up the Sun Blade 2500 Workstation 9

10 Sun Blade 2500 Getting Started Guide • December 2004

CHAPTER

Setting Up the Preinstalled Solaris Operating System Software

This chapter includes information about the following topics:

■ Planning the Installation Process for Solaris

■ Setting Up Your Operating System

■ Sun Install Check

■ Power Management Features

Planning the Installation Process for Solaris

Your workstation has a dual-boot image. During the system set-up you can choose either the Solaris 8 or Solaris 9 Operating System. You can only choose one Solaris Operating System. After you choose an operating system, the system automatically erases the other Solaris Operating System.

Note – The Solaris Operating System version that you select requires no licensing

fee. If you Install a different version of Solaris software, you may be required to pay a license fee for the new software version. For more information, refer to the following web site:

http://wwws.sun.com/software/solaris/licensing/index.html

The exact configuration that has been preinstalled on the hard drive is:

■ Root (/) partition—14.0 Gbytes

■ Swap partition—0.5 Gbytes

■ /space partition—the remainder of the primary hard drive

Note – The Sun Blade 2500 workstation requires Solaris 8 2/04 and Solaris 9 9/04,

or a subsequent compatible version of Solaris software.

Use the following flow chart to assist with setting up your operating system.

START

Power on the workstation.

Use a preinstalled version of software?

Yes

Choose the Solaris version. Accept the license. Answer Solaris software prompts using information specific to your site that your system administrator provides. If necessary, refer to “TABLE 2-1, Information for Setting Up the

Solaris Desktop Operating System”.

READY TO WORK!

FIGURE 2-1 Installation Process Flow Diagram

See “Powering On the Workstation”.

Install different version from other media.

See “Setting Up Your Operating System”.

See “Getting Started With the Additional Preinstalled Soft-

ware”.

For instructions, refer to the documentation in the Solaris Media Kit for your operating environment.

Setting Up Your Operating System

1. Power on the workstation.

See “Powering On the Workstation” on page 8.

2. Verify the version of software installed. Alternatively, you can install a newer version of the Solaris Operating System software.

12 Sun Blade 2500 Getting Started Guide • December 2004

Note – Some Solaris versions might not work on the Sun Blade 2500 workstation.

Verify Solaris Operating System compatibility before you begin the installation.

3. Answer the Solaris Operating System setup prompts by following the on-screen instructions.

Tip – To help answer the setup prompts, your system administrator (SA) should

provide you with information specific to your site before you begin. Some of the information might be available on your network—check with your SA. Use a copy of

TABLE 2-1 to write down the information that you might need to collect before setting

up the Solaris Operating System.

4. When you reach the setup window titled End, click the Confirm button.

The workstation displays the login window, in which you can enter your user name and password to log in and begin using the workstation.

Tip – A number of other useful software packages have also been preinstalled on

your workstation. For information on those applications, see

“Getting Started With

the Additional Preinstalled Software” on page 19.

5. Review the Solaris release notes for any late-breaking information about your preinstalled software.

The Solaris 8 2/04 Release Notes and the Solaris 9 9/04 Release Notes can be found at:

http://docs.sun.com

Chapter 2 Setting Up the Preinstalled Solaris Operating System Software 13

TABLE 2-1 Information for Setting Up the Solaris Desktop Operating System

Setup Window Explanation and Notes Your Information

Solaris License Accept the Solaris Operating System License.

Solaris Release Choose the Solaris Operating System release.

Select Language and Locale

Host Name A name to give the workstation.

Network Connectivity

Native language and locale to use for the workstation.

Network or stand-alone workstation protocols. A system administrator might be required to complete this section.

(IP Address)

Kerberos Security Decline or accept and setup Kerberos security.

Name Service Name service to use: NIS+, NIS, DNS, LDAP, or None.

Domain Name NIS or NIS+ domain for this workstation.

Name Server/ Subnet/ Subnet Mask

Time Zone Local time zone (select by geographic region, GMT offset,

Date and Time Current date and time (accept the default or enter the

Note: Depending on how you answer and what information is provided by your network, you might also be prompted for the workstation’s IP address.

Note: This window is not displayed if the workstation is not connected to a network.

Note: This window is not displayed if the workstation is not using the NIS or NIS+ service.

Name server (specify the server or have the workstation find one on a local subnet).

Note: This window is not displayed if the workstation is not connected to a network.

or a time zone file).

current date and time).

Sun Install Check

The Sun Install Check tool verifies and provides information about workstation software and hardware configuration. When installed, the Sun Install Check tool occupies 15 MB of disk space.

14 Sun Blade 2500 Getting Started Guide • December 2004

Before you can run the Sun Install Check tool, you need to download it from the following web site:

http://wwws.sun.com/software/installcheck/index.html

The following procedure describes how to download the Sun Install Check tool.

Downloading Sun Install Check

1. Log in as superuser of the Sun Blade 2500 workstation.

Note – If you do not know how to become the superuser, contact your system

administrator.

2. Open a web browser and go to the Install Check web site:

http://wwws.sun.com/software/installcheck/index.html

3. Click Get the Software.

4. Click Download Sun Install Check Tool.

5. Log in with your My SunSM, Sun Store, or SunSolveSM username and password.

Note – If you are not a registered user, you must register with Sun. Click Register

Now.

6. Read and accept the licensing agreement.

7. Click the appropriate link to download and save the .zip file to a download directory.

8. Go to the download directory and unzip the .zip file.

unzip filename.zip

A subdirectory is created, containing a README file.

9. Read the README file for further instructions for installing and running the Sun Install Check tool.

Chapter 2 Setting Up the Preinstalled Solaris Operating System Software 15

Power Management Features

Sun Microsystems is an Energy Star® partner. Configurations of this product that bear the Energy Star mark, meet or exceed the Energy Star guidelines. For information about which configurations are Energy Star compliant, go to:

http://www.energystar.gov/index.cfm?=computers.pr_computers/

Select the links: Products→Computers→Product List

The Power Management™ software that is integrated with your Solaris Operating System improves the energy efficiency of your workstation. Internal subsystems enter a low-power mode after a specified period of inactivity (the default period is 30 minutes). Power is returned to subsystems on an as-needed basis.

While in low-power mode, your workstation retains network-awareness and responds to network traffic. After responding to the network traffic, the subsystems re-enter low-power mode after the specified period of inactivity. For details and information on how to change the power management settings on your workstation, refer to the “Solaris User Collection” document, Using Power Management (see

“Solaris Documentation” on page 20).

The power-indicator LED in the center of the front panel Power button has three states that indicate the power status of the workstation, as described in

TABLE 2-2 Power-Indicator LED Status

TABLE 2-2.

LED Activity Meaning

LED off System power is off or the workstation is booting up.

LED blinking All internal subsystems are in the lowest possible power

consumption mode for this workstation.

Note: Some hardware components and software drivers do not support the workstation’s lowest possible power consumption mode. When this occurs, the power indicator LED does not blink.

LED on Full power is on in one or more of the internal subsystems and the

system self-test has completed successfully.

16 Sun Blade 2500 Getting Started Guide • December 2004

Putting the Workstation Into Low-Power Mode

After a predetermined period of inactivity, the workstation might automatically enter the low-power mode. You can manually put the workstation into low-power mode.

1. Press the Sun Type 6 USB keyboard Sleep key (FIGURE 2-2).

The Power Off Selection dialog box is displayed.

2. Select LowPower from the Power Off Selection dialog box.

The workstation completes any in-process activities, then enters low-power mode after a short time-out period.

Note – Use the keyboard Sleep key to place the workstation in low-power mode or

to power off the workstation. See FIGURE 2-2.

Note – The Sleep key cannot be used to power on the workstation. Press the Power

button on the front panel to power on the workstation.

Sleep key

Help

Esc F2F1 F3 F4 F5 F6 F7 F8

~`!@#$%^& *( )_-+=Back Space

Stop Again

12345 67890

Tab

QWERTY UIOP{[}

Props

Undo

Front

Open

Find Cut

ASDF GHJ KL

Copy

Caps Lock

ZXCVBNM<,>.?

Paste

Shift

Control Alt

FIGURE 2-2 Sun USB Type-6 Keyboard Sleep Key and Power Off Selection Menu

Activating the Workstation From Low-Power Mode

To activate a workstation that is in low-power mode, move the mouse or press any key on your keyboard. The monitor display, if blank, refreshes and the CPU and hard drives return to full power as needed.

ComposeScroll LockCaps LockNum Lock

F9 F10 F11 F12

]

;

Shift

Scroll

Pause

Screen

Lock

BreakSysRq

Num

Insert Home Page

Enter

Compose

Del End Page

Down

Alt Graph

Lock

Home

456

End

Ins

PgUp

Enter

PgDn

Del

Chapter 2 Setting Up the Preinstalled Solaris Operating System Software 17

Note – By default, the internal disks of the hard drive are stopped when the

workstation is in low-power mode. The internal disk drive can take as long as 30 seconds to restart and reach the correct speed. To change hard drive power management settings, refer to the preinstalled “Solaris User Collection” document, Using Power Management (see “Solaris Documentation” on page 20).

18 Sun Blade 2500 Getting Started Guide • December 2004

CHAPTER

Getting Started With the Additional Preinstalled Software

This chapter includes information about the following topics:

Desktop System Software and Related Documents:

■ Solaris Documentation

■ Sun Blade 2500 Workstation Hardware Documentation

■ Mozilla

■ Solstice DiskSuite and Volume Manager

■ Common Desktop Environment (CDE)

■ GNOME Desktop Environment

■ Apache Server

Collaboration and Interoperability Software:

■ Adobe Acrobat Reader

Productivity Software

■ Sun ONE Grid Engine

■ StarOffice

Developer Tools:

■ Sun ONE Studio

■ Perl

■ Development Tools for the Java Platform

Multimedia Software:

■ JMStudio

■ SunForum

Restoring Preinstalled Software and Backing Up the Preinstalled Image:

■ Restoring Preinstalled Software

■ Backing Up the Preinstalled Image to Another Hard Drive

Solaris Documentation

For Solaris™ Operating System documentation, refer to the following web site:

http://docs.sun.com

For Solaris on Sun Hardware documentation, refer to the following web site:

http://www.sun.com/documentation/

Select the links:

Hardware Product Categories→Software→Solaris on Sun Hardware

Sun Blade 2500 Workstation Hardware Documentation

Documentation on the Hard Drive

The Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual, (817-5117) with linked multimedia service procedures is installed on the hard drive in PDF format.

To view the service manual in PDF format, type the following at the command line:

/opt/Docs/ServiceManual/817-5117-11.pdf

To view the Sun Blade 2500 Getting Started Guide, (817-5119) in PDF format, type the following at the command line:

/opt/Docs/GettingStartedGuide/817-5119-11.pdf

Note – To view the documents, you might first need to install Adobe Acrobat

reader. See “Getting Started With Adobe Acrobat Reader” on page 25.

20 Sun Blade 2500 Getting Started Guide • December 2004

Documentation on CD

Documentation for the Sun Blade 2500 workstation is included on the Sun Blade 2500 Hardware Documentation CD (705-1198) that shipped with your system. The document, How to Use This CD (817-0585), contains a list of CD contents as well as instructions for using the Sun Blade 2500 Hardware Documentation CD (705-1198).

Note – ShowMe How video animations are located on the Sun Blade 2500 Hardware

Documentation CD (705-1198). These video animations demonstrate installation and

removal procedures for DIMMs, PCI cards, hard drives, and optical media drives.

Viewing ShowMe How Video Animations

If you launch Adobe Acrobat Reader from a web browser, the ShowMe How video animation links might not work correctly . You can use one of the alternate methods shown below.

Method 1

1. Open Adobe Acrobat Reader.

2. Open the Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual directly from Acrobat Reader to access the multimedia links within the manual.

The Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual PDF file is on the documentation CD at:

■ /cdrom/cdrom0/Docs/ServiceManual/ (for Solaris)

■ /sunblade2500_doc/Docs/ServiceManual/ (for other platforms)

Method 2

1. Click the ShowMe How tab on the documentation CD HTML pages.

2. Click on any of the links on that page to view the movies.

Chapter 3 Getting Started With the Additional Preinstalled Software 21

Mozilla

Mozilla™ is the world’s premiere open source browser for the Internet. For more information about Mozilla, refer to the following web site:

http://www.mozilla.org/

Getting Started With Mozilla

To start Mozilla in a terminal window type:

/usr/sfw/bin/mozilla

Solstice DiskSuite and Volume Manager

Solstice DiskSuite™ and Volume Manager are disk and storage management applications for the Solaris Operating System that enable high data availability, improved data reliability, enhanced system and I/O performance, and simple large system and disk administration.

Getting Started With Solstice DiskSuite on the Solaris 8 Operating System

To start Solstice DiskSuite type: /usr/sbin/metatool

For additional information on starting Solstice DiskSuite, see the Solstice DiskSuite User’s Guide at:

http://www.sun.com/documentation/

Select the links: Hardware Product Categories→Software→Solaris on Sun Hardware

22 Sun Blade 2500 Getting Started Guide • December 2004

Getting Started With Volume Manager on the Solaris 9 Operating System

For additional information on starting Solaris Volume Manager, see the Solaris Volume Manager Administration Guide at:

http://docs.sun.com

Common Desktop Environment (CDE)

CDE is the default desktop environment for both Solaris 8 and Solaris 9 Operating Systems on the Sun Blade 2500 workstation.

Find more information about CDE within the Solaris User’s Collections at:

http://www.sun.com/documentation/

■ Solaris Operating System→Solaris 8→Solaris 8 User Collection

■ Solaris Operating System→Solaris 9→Solaris 9 User Collection

GNOME Desktop Environment

GNOME is a freely distributable desktop environment that provides a graphical user interface. For more information on GNOME, go to this web site:

http://www.gnome.org/

Chapter 3 Getting Started With the Additional Preinstalled Software 23

Getting Started With GNOME

With the Solaris 9 Operating System, you can choose GNOME as your desktop environment. Follow the instructions below to use GNOME.

1. Log out of your CDE session.

2. At the login window, select the Options menu.

3. Select the Sessions submenu.

4. Select GNOME from the menu.

5. Log in to your system.

Apache Server

Apache Server is an open-source web server. Apache Server is a secure, efficient, and expandable server that provides services that comply with the current HTTP standards.

Getting Started With Apache Server

To activate the web server on your workstation, follow the steps below:

1. Become superuser (root) by typing su and your superuser password.

2. Copy the example configuration file httpd.conf-example to httpd.conf by typing the following:

cp /etc/apache/httpd.conf-example /etc/apache/httpd.conf

3. Edit the configuration file to customize it for your workstation.

For example, you should set the HTML directory for your workstation. For more information, refer to the online Apache User’s Guide by clicking the

Documentation link on the following web site:

http://www.apache.org/httpd.html

4. Start the web server daemon by typing the following:

/etc/rc3.d/S50apache start

24 Sun Blade 2500 Getting Started Guide • December 2004

Adobe Acrobat Reader

Adobe Acrobat Reader is a free and freely distributable software program that allows you to view and print Portable Document Format (PDF) files. PDF is a file type that allows you to view and print a file exactly as the author designed it. You do not need the original application or fonts that the author used to create the file.

Getting Started With Adobe Acrobat Reader

To install Adobe Acrobat Reader, type:

/opt/spool/acroread/INSTALL

To start Adobe Acrobat Reader after installation, type:

/path/bin/acroread

Where path is the directory where you installed Adobe Acrobat Reader.

(The default installation path is /opt/Acrobat5.)

Sun ONE Grid Engine

Sun ONE Grid Engine is preinstalled on your hard drive. Before setting up Sun ONE Grid Engine, you should read the Sun ONE Grid Engine documents at the following web site:

http://www.sun.com/products-n-solutions/hardware/docs/Software/ S1GEEE/index.html

For more information refer to the following web site:

http://wwws.sun.com/software/gridware/ds-gridware/index.html

Chapter 3 Getting Started With the Additional Preinstalled Software 25

StarOffice

StarOffice™ is the optimum in office productivity software from Sun Microsystems. StarOffice is a powerful and comprehensive office suite that integrates word processing, spreadsheets, graphics, HTML, and database components into a single workspace.

Key features include:

■ Robust and scalable integrated office productivity tools that include word

processing, spreadsheets, graphics, web publishing, and database applications.

■ A cross-platform, open-world approach—StarOffice runs natively on Solaris

software (SPARC Windows ME, Windows 2000, and Linux.

■ Interoperability with Microsoft Office files, allowing seamless and transparent

migration and exchange of word processing, spreadsheet, and presentation files.

■ A fully integrated work environment that utilizes a single workspace, enabling

easy access, management, editing, and sharing of information.

■ Built-in web publishing that enables easy HTML web page creation, design, and

publishing.

Product components:

■ StarOffice Writer—a universal word processing application for creating business

letters, extensive text documents, professional layouts, and HTML creation

■ StarOffice Calc—a sophisticated application for performing advanced spreadsheet

functions, such as analyzing figures, creating lists, and viewing data

■ StarOffice Impress—a tool for creating effective, eye-catching presentations

■ StarOffice Draw—a vector-oriented drawing module for creating 3D illustrations

■ StarOffice Base—a powerful data management tool that enables data to be moved

between documents

and Intel processors), Microsoft Windows NT, Windows 98,

Getting Started With StarOffice

To start the preinstalled StarOffice software, click the StarOffice icon on the CDE desktop task bar.

To start StarOffice, type:

/opt/staroffice7/language/program/soffice

26 Sun Blade 2500 Getting Started Guide • December 2004

Where language is english, french, german, italian, japanese, korean, spanish, swedish, simplified_chinese, or traditional_chinese.

For details about using StarOffice software, refer to the application’s built-in help system.

Note – Support for StarOffice is not included with your Sun Blade 2500 workstation.

StarOffice software support services must be contracted separately. For the latest information on StarOffice support services, see the following web sites:

http://wwws.sun.com/software/star/staroffice/index.html

http://wwws.sun.com/software/star/starsuite/

Sun ONE Studio

Sun ONE Studio, Community Edition is an Integrated Development Environment (IDE) for Java technology developers. Based on the NetBeans™ Tools Platform, Sun ONE Studio software provides the latest support for Java and industry standards in the development of enterprise class applications and web services.

Getting Started With Sun ONE Studio

To install Sun ONE Studio, type:

/opt/spool/sun-one-studio/ffj_ce_solsparc.bin

For more information, refer to the following web site:

http://www.sun.com/software/sundev/jde/index.html

Perl

Perl is a programming (scripting) language available as open-source software. Perl’s process, file, and text manipulation facilities make it particularly well-suited for tasks involving quick prototyping, workstation utilities, or software tools.

Chapter 3 Getting Started With the Additional Preinstalled Software 27

Getting Started With Perl

To start Perl, type:

/usr/bin/perl

For information about using Perl, refer to the man pages for the application by typing:

man perl

Development Tools for the Java Platform

The following Sun development tools for the Java platform are preinstalled on your workstation.

Note – If you need to restore the Java products, you can download the latest

versions by selecting links from the following web site:

http://java.sun.com/products/

■ Java 2 Runtime Environment and Software Development Kit is installed at

/usr/java/. For more information, refer to the following web site:

http://java.sun.com/products/j2se/

■ Java 3D

™

API is available in the Java 2 SDK. For more information, refer to the

documentation links from the following web site:

http://java.sun.com/products/java-media/3D/

■ Java Plug-In is a plug-in for the Netscape browser that provides complete support

for the standard Java runtime software. For more information, refer to the following web site:

http://java.sun.com/products/plugin/

■ Java Media Framework is installed at /opt/JMF. For more information, refer to

the following web site:

http://java.sun.com/products/java-media/jmf/

To install the Java Media Framework, type:

cd /opt ; /opt/spool/jmf/install

28 Sun Blade 2500 Getting Started Guide • December 2004

■ The Java Communications API can be used to write platform-independent

communications applications for technologies such as voice mail, fax, and smart cards. For more information, refer to the following web site:

http://java.sun.com/products/javacomm/

JMStudio

JMStudio is a stand-alone Java application that uses the JMF 2.0 API to play, capture, transcode, and write media data. JMStudio also uses the JMF RTP APIs to receive and transmit media streams across the network.

JMStudio is included with the Java Media Framework, a development package. (See

“Development Tools for the Java Platform” on page 28.)

For more information on JMStudio, refer to the following web site:

http://java.sun.com/products/java-media/jmf/2.1.1/jmstudio/ jmstudio.html

Getting Started With JMStudio

To use JMStudio, you must first install Java Media Framework. (See “Development

Tools for the Java Platform” on page 28.)

To start JMStudio, type: /opt/JMF-2.1.1e/bin/jmstudio

Note – ShowMe How video animations are located on the Sun Blade 2500 Hardware

Documentation CD (705-1198). These video animations demonstrate installation and

removal procedures for DIMMs, PCI cards, hard drives, and optical media drives. You can use JMStudio to play these animations.

SunForum

SunForum™ enables you to collaborate with colleagues while working in a heterogeneous environment of Sun workstations, PCs, and Apple computers. Using SunForum, you can choose to interact through any of the following industry standard H.323 features over your TCP/IP network:

Chapter 3 Getting Started With the Additional Preinstalled Software 29

■ Video and audio conferencing between two or more people.

■ Shared native and non-native applications that enable PC applications to run on a

Solaris desktop, and vice-versa, providing the ability to transfer control of the applications between participants.

■ A shared whiteboard, chat window, clipboard, or file.

Getting Started With SunForum

To start SunForum, type: /opt/SUNWdat/bin/sunforum

For more information about SunForum, or to download the latest version, refer to the following web site:

http://www.sun.com/desktop/products/software/sunforum/

Restoring Preinstalled Software

Your workstation comes preconfigured with the Solaris operating system and other preinstalled software. However, if you replace your hard drive for any reason, the replacement drive does not come preconfigured with the Solaris Operating System or the other preinstalled software.

You should make and keep a full backup of the operating system, which can be used to restore your system if it is ever needed. Instructions for backing up your Operating System are included in the preinstalled Solaris System Administration Guide.

You can also restore some of the software that is preinstalled on your disk from the CD-ROMs included in the appropriate version of the Solaris Media Kit. The Solaris Media Kit contains some of the same software that is preinstalled on your workstation. To reinstall some software, you may need to download the software from the web sites provided throughout this document. Some software product companies, such as Netscape™, offer different versions of software on their respective web sites.

30 Sun Blade 2500 Getting Started Guide • December 2004

Restoring the Solaris Preinstalled Software

Note – You must use Solaris 8 2/04 and Solaris 9 9/04 or subsequent compatible

versions on the Sun Blade 2500 workstation.

1. Get the backup media, the Solaris Media Kit.

You might already have the Solaris Media Kit if you ordered it with your workstation. If you did not order the kit with your system, contact your Sun sales representative and ask to order the Solaris Media Kit for your language and Solaris version. For more information, refer to the following web site:

http://wwws.sun.com/software/solaris/binaries/get.html

2. Follow the installation instructions in the Start Here document that comes with

the kit.

You can install the Solaris Operating System and as much of the additional software as you want.

More patch information is available at this web site. You can also download patches from this web site:

http://sunsolve.sun.com/

The Sun Blade 2500 Product Notes might also contain patch and software version information. To obtain the latest Sun Blade 2500 Product Notes, refer to the following web site:

http://www.sun.com/documentation/

Select the links: Hardware Product Categories→Desktop & Workstation→Sun Blade 2500 Workstation.

Restoring the Sun Blade 2500 Workstation Documentation

● To restore the workstation hardware documentation, reinstall it from the Sun Blade

2500 Hardware Documentation CD (705-1198) that is included with your workstation. Use the instructions in the document, How to Use This CD (817-0585).

Chapter 3 Getting Started With the Additional Preinstalled Software 31

Reinstalling Other Software

If you must reinstall other software packages, be sure that you have the latest software version. For more information on the latest software versions, refer to the web sites listed throughout this guide.

Reinstalling StarOffice Software

You can download the Community Edition of StarOffice for free from:

http://Openoffice.org/

To obtain the full-featured StarOffice product, contact your StarOffice business development representative or authorized Sun sales agent to order the Enterprise Edition of StarOffice.

You can also order the latest version of a full product media kit that includes user documentation and the software on CD-ROM from the following web sites:

http://wwws.sun.com/software/star/staroffice/get/index.html

http://wwws.sun.com/software/star/starsuite/get/index.html

Reinstalling Mozilla

For more information on reinstalling Mozilla, refer to the following web site:

http://wwws.sun.com/software/download/

Select the link:

Top 10 Software Downloads

Backing Up the Preinstalled Image to Another Hard Drive

Information about hard drive backups can be found in the Solaris System Administration Guide. To obtain this guide, refer to the following web site:

http://docs.sun.com

32 Sun Blade 2500 Getting Started Guide • December 2004

Select the links:

■ All Solaris Versions→Solaris 8→Solaris 8 System Administrator Collection

■ Solaris 9→System Administrator Collection

Hard Drive Mirroring

Solaris 8

Refer to the Solstice DiskSuite User’s Guide for your Solaris version. The guide describes many different methods for managing hard drives.

For additional information on Solstice DiskSuite, see the Solstice DiskSuite User’s Guide at:

http://www.sun.com/documentation/

Select the links:

Solaris Operating System→Software→Storage

Solaris 9

For additional information on starting Solaris Volume Manager, see the Solaris Volume Manager Administration Guide at:

http://www.sun.com/documentation/

Select the links:

Solaris Operating System→Solaris 9 4/04→Solaris 9 4/04 System Administrator Collection

→Solaris Volume Manager Administration Guide

Chapter 3 Getting Started With the Additional Preinstalled Software 33

34 Sun Blade 2500 Getting Started Guide • December 2004

CHAPTER

Troubleshooting and Technical Support

This chapter contains information to help you troubleshoot minor workstation problems.

This chapter includes information about the following topics:

■ Troubleshooting the Sun Blade 2500 Workstation

■ How to Get Technical Assistance

Troubleshooting the Sun Blade 2500 Workstation

If you experience problems while setting up your workstation, refer to the troubleshooting information in

TABLE 4-1 Troubleshooting Procedures

Symptom Troubleshooting

Workstation powers on, but the monitor does not.

System stops booting after the ok prompt is displayed.

1. Is the Power button for the monitor turned on?

2. Is the monitor power cord connected to a wall outlet?

3. Does the wall outlet have power? Test by plugging in another device.

At the ok prompt type: boot If the system does not boot, contact your system administrator or a Sun Service

Support Center.

TABLE 4-1.

TABLE 4-1 Troubleshooting Procedures (Continued)

Symptom Troubleshooting

CD or DVD does not eject from the media tray when you press the Eject button.

User-Level Procedures

1. Move the mouse or press any key on the keyboard. The drive might be in low-power mode.

2. Attempt to eject the CD using the Eject button on the media drive.

3. In a terminal window type: eject cdrom

4. If Step 3 does not work, verify that the CD is not mounted. In a terminal window, type: df | grep cdrom If the CD is mounted, text similar to this example will be displayed:

/cdrom/wzi-2230 (/vol/dev/dsk/c0t2d0/wzi-2230): 0 blocks 0 files

5. Unmount the CD by typing: umount and the command output shown in parentheses above. In the example above, the mount point is wzi-2230 and you would type:

umount /vol/dev/dsk/c0t2d0/wzi-2230

6. Type the command: eject cdrom

Alternate Procedure for Media CDs

1. Right-click the mouse and select Workspace Menu→Folders→Open CDROM. A File Manager window should open.

2. Select File→Eject.

3. If the CD does not eject, use a terminal window to exit the CD directory by typing:

4. Try again to eject the CD from the File Manager window. If you need further assistance, contact your system administrator or a Sun Service Support Center.

System Administrator Emergency Procedures for All CDs

As superuser, stop the vold daemon:

1. Open a terminal window.

2. As superuser, type: /etc/init.d/volmgt stop

3. Press the Eject button on the media player.

Note: To mount another CD, you need to start vold by typing:

/etc/init.d/volmgt start

If the CD has not ejected using Step 3 above, complete these steps:

1. Bring the system to the ok prompt.

2. Press the Eject button.

If the CD still does not eject using the two processes above, there might be a cable problem or other hardware problem. Call a Sun Service Support Center for further assistance.

36 Sun Blade 2500 Getting Started Guide • December 2004

TABLE 4-1 Troubleshooting Procedures (Continued)

Symptom Troubleshooting

No video displays on the monitor screen.

1. Is the monitor cable attached to the graphics accelerator?

2. Does the monitor work when connected to another system?

3. If you have another monitor, does it work when connected to the original system?

4. Verify that OpenBoot™ PROM defaults are set properly: a. Press and hold the Power button for 4 seconds to power off the system. b. Wait 4 seconds and power on the system. c. As soon as the Power button blinks, quickly press the Power button twice. The ok

prompt is displayed and the system enters a safe NVRAM mode. d. Verify these OpenBoot PROM parameters: output-device is set to screen and

input-device is set to keyboard. e. If the ok prompt does not display, or if changing the output-device setting does

not help, contact a Sun Service Support Center.

Workstation does not power on when the front panel Power button is pressed.

Keep notes on the following situations in case you need to call service:

1. Is the Power button LED illuminated on the front of the system? (Ensure that the power cord is connected to the system and to a grounded power receptacle.)

2. Does the wall outlet have power? Test by plugging in another device.

3. Does the system beep when the system is powered on? (Ensure that the keyboard is plugged in.)

4. Test with another keyboard that you know is functional. Does the system beep when you connect the keyboard and power on the system?

5. Does the monitor sync within 5 minutes after power on? (The green LED on the monitor stops flashing and remains illuminated.)

Note: If the monitor syncs but does not display an ok prompt or a login window, the system might not be passing POST. Call a Sun Service Support Center. If the system passes POST and displays the ok prompt but does not boot Solaris, type: boot

Keyboard or mouse does not respond to actions.

1. Verify that the mouse and keyboard cables are connected to the on-board USB 1.1 connectors on the workstation. (Do not connect the mouse and keyboard to the USB

connectors on the IEEE 1394 and USB 2.x card.)

2. Verify that the workstation is powered on and the front Power button LED is illuminated.

Workstation appears to be in low-power mode, but the Power button LED does not blink.

The power-indicator LED only blinks when all workstation components are in lowpower mode. A tape drive might be connected to your workstation. Because tape drives do not enter low-power mode, the power-indicator LED does not blink.

Chapter 4 Troubleshooting and Technical Support 37

TABLE 4-1 Troubleshooting Procedures (Continued)

Symptom Troubleshooting

Hung application. Application won’t respond.

Procedure 1: Using the Host Workstation

1. From the CDE toolbar, select Tools→Process.

2. In the Process Manager window, select Find Process.

3. Select the process that is hung. The name of the application or process is in the Command column.

4. From the Process Manager menu, select Process→Kill Process.

Note: You may be able to log in from another workstation and use these same GUI tools to save and close, or kill applications.

Procedure 2: Using a Terminal Window From Your Own Workstation

1. To determine the ID number of the hung process, type: ps -ef | grep process name

Note: First kill the last application you used when the system hung and, if necessary, kill the next most recent applications that you used.

2. To stop the process, type: kill -9 process ID

Procedure 3: Using Remote Login or Telnet

1. From another workstation, use a terminal window and type either:

rlogin hostname

or type: telnet hostname

2. Type your login ID and password.

3. From the terminal window, type: ps -ef | grep process name

4. Start killing processes. Type the name of the last application you were using when the system froze. Type: kill -9 process ID After killing the processes for the last-used application, look at your system to see if it is usable. If not, continue to kill processes until the system is usable or until you can shut it down and restart it.

Caution: Be sure to log off from the remote system. Another user might be able to access your system if you do not exit the terminal window.

5. On the second workstation, type exit and close the terminal window.

During the boot procedure, the system displays a network error message.

Use this procedure if the system displays these error messages:

Warning: timed out waiting for NIS to come up :Timeout waiting for ARP/RARP packet

1. From a remote system, ping the system with this command: ping hostname

2. Verify with your system administrator that the network is operational.

3. Is the Ethernet cable connected between the workstation and the wall outlet or router?

4. Try connecting another Ethernet cable. Does the new cable work?

5. If cable changes do not help, bring the system to the ok prompt and verify the OpenBoot PROM settings. Most systems should be set to diag-switch? = false and boot-device set to disk net. For more information on OpenBoot PROM settings, see the Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual, 817- 5117, or contact a Sun Service Support Center.

38 Sun Blade 2500 Getting Started Guide • December 2004

TABLE 4-1 Troubleshooting Procedures (Continued)

Symptom Troubleshooting

Hung or frozen workstation: No response from mouse or keyboard or any application.

1. Try to access your system from a different workstation on the network.

2. From a terminal window type: ping hostname

3. If no response, remotely log in from another system using telnet or rlogin, and ping the system again.

4. Attempt to kill processes until the system responds. (See the procedures for “Hung Application” in this table.)

If the above procedures do not work:

Caution: Only experienced system administrators should use a “Stop” command. Using any “Stop” command might cause loss of core dumps, which makes it difficult to diagnose system problems.

1. Press Stop-A. If the system responds, the system displays the ok prompt.

2. Try to force a core file dump. At the ok prompt, type this command: sync

Note: The default location for a core file deposit is: /var/crash/hostname The Sun Service Support Center might request the core file for root cause analysis.

If the above procedures do not work:

1. Press the Power button to power off the system.

2. Wait 20 to 30 seconds and power on the system.

Note: When you power on the system again, you might need to run fsck to repair damaged links. If the system still does not function properly, contact Sun Service Support.

For more troubleshooting information see the Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual (817-5117).

Chapter 4 Troubleshooting and Technical Support 39

How to Get Technical Assistance

TABLE 4-2 Sun Web Sites and Telephone Numbers

Sun Blade 2500 Workstation Documents and Support Resources URL or Telephone Number

PDF files for all the current Sun Blade 2500 workstation documents. Key documents include:

Sun Blade 2500 Service, Diagnostics, and Troubleshooting Manual, 817-5117 Sun Blade 2500 Getting Started Guide, (817-5119) Sun Blade 2500 Product Notes, (817-5121)

Find Solaris and other software documents here. This is also an alternative web site for some Sun Blade 2500 workstation documents. This web site has full search capabilities.

Find Solaris on Sun Hardware documentation here.

Warranty and Contract Support contacts. Links to other service tools.

Discussion and troubleshooting forums.

Support, diagnostic tools, alerts, for all Sun products.

SunSolve™: Contains links to software patches. Lists some system specifications, troubleshooting and maintenance information, and other tools.

Warranties for every Sun product.

Sun Service Support Phone Numbers. 1-800-872-4786 (1-800-USA-4Sun) Select Option 1

This web site lists international telephone numbers for Sun Service Support.

http://www.sun.com/documentation/

Select the links: Hardware Product Categories→Desktop &

Workstation→Sun Blade 2500 Workstation

http://docs.sun.com/

http://www.sun.com/documentation/

Select the links: Hardware Product Categories→Software→Solaris on Sun Hardware.

http://www.sun.com/service/online/

http://supportforum.sun.com/

http://www.sun.com/bigadmin/

http://www.sunsolve.sun.com/handbook_ pub/

http://www.sun.com/service/support/wa rranty/

http://www.sun.com/service/contacting /solution.html

40 Sun Blade 2500 Getting Started Guide • December 2004

Sun Microsystems Blade 2500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

Setting Up the Sun Blade 2500 Workstation

Safety and Compliance Information

Planning the Installation Process

Unpacking the Workstation

Front Panel Overview

Back Panel Overview

Cabling the Workstation

Powering On the Workstation

Powering Off the Workstation

Setting Up the Preinstalled Solaris Operating System Software

Planning the Installation Process for Solaris

Setting Up Your Operating System

Sun Install Check

Downloading Sun Install Check

Power Management Features

Putting the Workstation Into Low-Power Mode

Activating the Workstation From Low-Power Mode

Getting Started With the Additional Preinstalled Software

Solaris Documentation

Sun Blade 2500 Workstation Hardware Documentation

Documentation on the Hard Drive

Documentation on CD

Viewing ShowMe How Video Animations

Mozilla

Getting Started With Mozilla

Solstice DiskSuite and Volume Manager

Getting Started With Solstice DiskSuite on the Solaris 8 Operating System

Getting Started With Volume Manager on the Solaris 9 Operating System

Common Desktop Environment (CDE)

GNOME Desktop Environment

Getting Started With GNOME

Apache Server

Getting Started With Apache Server

Adobe Acrobat Reader

Getting Started With Adobe Acrobat Reader

Sun ONE Grid Engine

StarOffice

Getting Started With StarOffice

Sun ONE Studio

Getting Started With Sun ONE Studio

Perl

Getting Started With Perl

Development Tools for the Java Platform

JMStudio

Getting Started With JMStudio

SunForum

Getting Started With SunForum

Restoring Preinstalled Software

Restoring the Solaris Preinstalled Software

Restoring the Sun Blade 2500 Workstation Documentation

Reinstalling Other Software

Reinstalling StarOffice Software

Reinstalling Mozilla

Backing Up the Preinstalled Image to Another Hard Drive

Hard Drive Mirroring

Solaris 8

Solaris 9

Troubleshooting and Technical Support

Troubleshooting the Sun Blade 2500 Workstation

How to Get Technical Assistance