Sun Blade™ 1500 Service,
Diagnostics, and Troubleshooting
Manual
(Silver)
Silver
Sun Microsystems, Inc.
www.sun.com
Part No. 817-5127-11
December 2004, Revision A
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Please
Recycle
Contents
Preface xxxi
1. Start Here 1–1
1.1 Diagnostic Tools Available 1–1
1.2 About Flowcharts 1–3
1.3 How to Use This Manual 1–4
2. Product Description 2–1
2.1 Product Overview 2–1
2.2 External System Description 2–3
2.3 Replaceable Components 2–7
2.4 Supported Sun Monitors 2–10
3. Basic Troubleshooting 3–1
3.1 Power-On Sequence 3–1
3.2 Display and Audio Responses 3–2
3.2.1 Displayed Screens 3–2
3.2.2 Displayed Messages 3–5
3.2.3 Audio Responses 3–12
3.3 Troubleshooting Commands 3–15
3.3.1 iostat Command 3–15
iii
3.3.2 prtdiag Command 3–18
3.3.3 prtconf Command 3–20
3.3.4 netstat Command 3–23
3.3.5 ping Command 3–25
3.3.6 ps Command 3–27
3.3.7 prstat Command 3–29
4. Troubleshooting Flowcharts 4–1
4.1 Power-On Flowchart 4–2
4.2 Start Up Problems 4–5
4.2.1 Power Problem 4–6
4.2.2 Hard Drive Problem 4–8
4.2.3 System Fan Problem 4–9
4.2.4 USB Problem 4–10
4.2.5 Audio Output Problem 4–12
4.2.6 Monitor Problem 4–14
4.2.7 Network Problem 4–17
4.2.8 Keyboard Problem 4–19
4.2.9 Login Problem 4–20
4.2.10 Graphical User Interface Problem 4–22
4.2.11 Data Access and Running Applications Problem 4–23
4.3 Storage Problems 4–24
4.3.1 Optical Drive Problem 4–25
4.3.2 PCI Card Problem 4–28
4.3.3 IEEE 1394 Problem 4–30
4.3.4 Smart Card Reader Problem 4–32
4.4 Advanced Problems 4–33
4.4.1 Motherboard Problem 4–34
4.4.2 Memory Problem 4–37
iv Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
4.4.3 NVRAM Problem 4–39
4.4.4 Battery Problem 4–40
5. Introduction to Advanced Troubleshooting 5–1
5.1 NVRAM 5–1
5.2 Obtaining the ok Prompt for Testing 5–2
5.3 Diagnostic Tests Summary 5–3
5.4 Power-On Self-Test 5–4
5.4.1 POST Overview 5–4
5.4.2 Configuring POST Output 5–4
5.5 OpenBoot PROM 5–5
5.5.1 OpenBoot PROM Overview 5–5
5.5.2 OpenBoot Diagnostics 5–6
5.6 SunVTS Software 5–6
5.6.1 SunVTS Overview 5–6
5.6.2 SunVTS Requirements 5–6
5.6.3 SunVTS Documentation 5–7
5.7 Sun Install Check 5–7
5.7.1 Sun Install Check Overview 5–7
5.7.2 Downloading Sun Install Check 5–7
6. NVRAM 6–1
6.1 Changing NVRAM Configuration Parameter Values 6–1
6.1.1 Displaying and Changing Parameter Values 6–2
6.1.2 Configuration Parameter Default Values 6–4
6.2 Setting NVRAM Security Mode 6–7
6.3 eeprom Command 6–8
6.4 Key Commands 6–9
6.4.1 Stop-A Command 6–10
Contents v
6.4.2 Stop-N Equivalent Command Procedure 6–10
7. Power-On Self-Test 7–1
7.1 The post Command 7–1
7.1.1 Diagnostic Levels 7–2
7.1.2 Output Verbosity 7–2
7.2 Setting Up for POST 7–2
7.2.1 Verify the Baud Rate 7–3
7.2.2 Disable Diagnostics and Auto Boot 7–3
7.2.3 Obtain the ok Prompt 7–4
7.2.4 Configure an External Display Device 7–4
7.2.5 Run POST 7–6
7.3 POST Output 7–6
7.3.1 post min min 7–7
7.3.2 post min normal 7–7
7.3.3 post min max 7–8
7.3.4 post max min 7–12
7.3.5 post max normal 7–12
7.3.6 post max max 7–13
7.4 Analyzing POST Results 7–18
7.4.1 Error Messages 7–18
7.4.2 Warning Messages 7–20
7.4.3 Info Messages 7–20
8. OpenBoot PROM 8–1
8.1 OpenBoot PROM Utilities 8–1
8.1.1 show-devs Utility 8–2
8.1.2 watch-net Utility 8–2
8.1.3 probe-ide Utility 8–3
vi Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
8.1.4 banner Utility 8–3
8.1.5 watch-clock Utility 8–4
8.1.6 date Utility 8–4
8.1.7 .version Utility 8–4
8.2 OpenBoot Diagnostics 8–5
8.2.1 Starting OpenBoot Diagnostics 8–5
8.2.2 obdiag Menu 8–6
8.2.3 Configuring OpenBoot Diagnostics 8–7
8.2.4 Initiating a Test 8–7
8.2.5 Test Output 8–7
8.2.6 OpenBoot Diagnostics Tests 8–8
9. SunVTS 9–1
9.1 Installing SunVTS 9–1
9.2 Exercising System Components Using SunVTS Software 9–1
9.2.1 Connection Mode 9–2
9.2.2 Connection Mode Component Testing 9–2
9.2.3 Functional Mode 9–6
9.2.4 Functional Mode Component Testing 9–6
9.3 Further SunVTS Testing 9–10
10. Preparing to Replace Components 10–1
10.1 Safety Information 10–1
10.1.1 Safety Precautions 10–2
10.1.2 Safety Symbols 10–2
10.1.3 Electrostatic Discharge Safety 10–2
10.2 Required Tools 10–3
10.3 Powering Off the Workstation 10–4
10.3.1 Identifying the Power Button 10–4
Contents vii
10.3.2 Powering Off Methods 10–5
10.4 Removing the Access Panel 10–12
10.5 Removing the Bezel 10–14
10.6 Positioning the Chassis 10–16
10.7 Finding Your Replacement Procedures 10–18
11. Replacing the Motherboard and Associated Components 11–1
11.1 Replacing the DIMMs 11–2
11.1.1 Identifying the DIMMs 11–2
11.1.2 Removing DIMMs 11–3
11.1.3 Installing DIMMs 11–7
11.1.4 OpenBoot PROM Memory Message 11–12
11.2 Replacing the CPU Fan and Heat Sink Assembly 11–13
11.2.1 Identifying the CPU Fan and Heat Sink Assembly 11–13
11.2.2 Removing the CPU Fan and Heat Sink Assembly 11–14
11.2.3 Installing the CPU Fan and Heat Sink Assembly 11–18
11.3 Replacing the Battery 11–22
11.3.1 Identifying the Battery 11–23
11.3.2 Removing the Battery 11–23
11.3.3 Installing the Battery 11–24
11.4 Replacing the NVRAM 11–25
11.4.1 Identifying the NVRAM 11–26
11.4.2 Removing the NVRAM 11–26
11.4.3 Installing the NVRAM 11–27
11.5 Replacing the PCI Cards 11–28
11.5.1 Identifying the PCI Cards 11–29
11.5.2 Removing a PCI Card 11–30
11.5.3 General PCI Card Guidelines 11–33
11.5.4 Special Considerations for Graphics Accelerators 11–34
viii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
11.5.5 Installing a PCI Card 11–38
11.6 Replacing the Motherboard 11–43
11.6.1 Identifying the Motherboard 11–44
11.6.2 Removing the Motherboard 11–46
11.6.3 Installing the Motherboard 11–50
12. Replacing Storage Devices 12–1
12.1 Replacing a Hard Drive 12–2
12.1.1 Identifying the Hard Drive 12–2
12.1.2 Removing a Hard Drive 12–3
12.1.3 Installing the Hard Drive 12–6
12.2 Replacing the Optical Drive 12–9
12.2.1 Identifying the Optical Drive 12–10
12.2.2 Removing the Optical Drive 12–10
12.2.3 Installing the Optical Drive 12–12
12.3 Replacing the Smart Card Reader 12–15
12.3.1 Identifying the Smart Card Reader 12–15
12.3.2 Removing the Smart Card Reader 12–16
12.3.3 Installing the Smart Card Reader 12–20
13. Replacing Chassis Components 13–1
13.1 Replacing the Power Supply 13–2
13.1.1 Identifying the Power Supply 13–2
13.1.2 Removing the Power Supply 13–3
13.1.3 Installing the Power Supply 13–5
13.2 Replacing the Front Fan 13–8
13.2.1 Identifying the Front Fan 13–8
13.2.2 Removing the Front Fan 13–9
13.2.3 Installing the Front Fan 13–11
Contents ix
13.3 Replacing the Rear Fan 13–15
13.3.1 Identifying the Rear Fan 13–15
13.3.2 Removing the Rear Fan 13–16
13.3.3 Installing the Rear Fan 13–18
13.4 Replacing the DIMM Cooling Duct 13–22
13.4.1 Identifying the DIMM Cooling Duct 13–22
13.4.2 Removing the DIMM Cooling Duct 13–23
13.4.3 Installing the DIMM Cooling Duct 13–27
13.5 Replacing the Audio USB Board 13–30
13.5.1 Identifying the Audio USB Board 13–31
13.5.2 Removing the Audio USB Board 13–31
13.5.3 Installing the Audio USB Board 13–35
13.6 Replacing the Speaker 13–39
13.6.1 Identifying the Speaker 13–39
13.6.2 Removing the Speaker 13–40
13.6.3 Installing the Speaker 13–42
13.7 Replacing the PCI Card Support 13–45
13.7.1 Identifying the PCI Card Support 13–45
13.7.2 Removing the PCI Card Support 13–45
13.7.3 Installing the PCI Card Support 13–47
13.8 Replacing the Chassis Cross Brace 13–49
13.8.1 Identifying the Chassis Cross Brace 13–50
13.8.2 Removing the Chassis Cross Brace 13–51
13.8.3 Installing the Chassis Cross Brace 13–53
13.9 Replacing the Drive Rails 13–59
13.9.1 Identifying the Drive Rails 13–59
13.9.2 Removing the Drive Rails 13–59
13.9.3 Installing the Drive Rails 13–61
x Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
14. Replacing Internal Cables 14–1
14.1 Replacing the Smart Card Reader Cable 14–3
14.1.1 Identifying the Smart Card Reader Cable 14–4
14.1.2 Removing the Smart Card Reader Cable 14–4
14.1.3 Installing the Smart Card Reader Cable 14–5
14.2 Replacing the Optical Drive Interface Cable 14–6
14.2.1 Identifying the Optical Drive Interface Cable 14–7
14.2.2 Removing the Optical Drive Interface Cable 14–7
14.2.3 Installing the Optical Drive Interface Cable 14–8
14.3 Replacing the Hard Drive Interface Cable 14–10
14.3.1 Identifying the Hard Drive Interface Cable 14–10
14.3.2 Removing the Hard Drive Interface Cable 14–11
14.3.3 Installing the Hard Drive Interface Cable 14–12
14.4 Replacing the IDE Power Cable 14–13
14.4.1 Identifying the IDE Power Cable 14–13
14.4.2 Removing the IDE Power Cable 14–14
14.4.3 Installing the IDE Power Cable 14–16
14.5 Replacing the Power Switch Assembly 14–17
14.5.1 Identifying the Power Switch Assembly 14–18
14.5.2 Removing the Power Switch Assembly 14–18
14.5.3 Installing the Power Switch Assembly 14–21
14.6 Replacing the Audio USB Board Cables 14–23
14.6.1 Identifying the Audio USB Board Cables 14–23
14.6.2 Removing the Audio USB Board Cables 14–24
14.6.3 Installing the Audio USB Board Cables 14–27
15. Finishing Component Replacement 15–1
15.1 Repositioning the Chassis 15–1
15.2 Installing the Bezel 15–2
Contents xi
15.3 Installing the Access Panel 15–5
15.4 Powering On the Workstation 15–8
15.4.1 Reconnecting Power and External Peripherals 15–8
15.4.2 Choosing the Boot Mode 15–10
15.5 Verifying an Installation 15–11
16. Customizing Your System 16–1
16.1 Optional PCI Cards 16–1
16.2 Internal Component Upgrades 16–4
16.3 External Peripherals 16–5
A. Product Specifications A–1
A.1 Physical Specifications A–1
A.2 Electrical Specifications A–2
A.3 Acoustic Specifications A–2
A.4 Environmental Requirements A–2
A.5 Shock and Vibration Specifications A–3
B. Signal Descriptions B–1
B.1 External Connectors B–2
B.1.1 Audio Jacks B–2
B.1.2 IEEE 1394 Ports B–2
B.1.3 Parallel Port B–3
B.1.4 Serial Ports B–4
B.1.5 Twisted-Pair Ethernet Port B–5
B.1.6 USB Ports B–6
B.1.7 Video Ports B–7
B.2 Internal Connectors B–11
B.2.1 Fan Connectors B–11
B.2.2 Front Audio Connector B–12
xii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
B.2.3 Front USB Connector B–12
B.2.4 IDE Interface Connectors B–13
B.2.5 IDE Power Connector B–15
B.2.6 Power Supply Connectors B–15
B.2.7 Power Switch Connector B–18
B.2.8 Smart Card Reader Connector B–18
B.2.9 Speaker Connector B–19
C. Functional Description C–1
C.1 Hardware Architecture C–1
C.1.1 Component Overview C–1
C.1.2 System Block Diagram C–3
C.1.3 Enclosure C–3
C.2 Motherboard C–4
C.2.1 Motherboard Block Diagram C–4
C.2.2 Motherboard Layout Diagram C–5
C.2.3 Motherboard Jumpers C–8
C.3 CPU and Memory C–9
C.3.1 CPU Description C–9
C.3.2 Caches C–9
C.3.3 Memory Controller C–11
C.3.4 Memory Block Diagram C–11
C.3.5 DIMM Configurations C–13
C.3.6 Memory Interleaving C–13
C.4 Internal Interfaces and ASICs C–15
C.4.1 JBus Information C–15
C.4.2 JIO Information C–16
C.4.3 PCI Bus Information C–17
C.4.4 M1535D+ C–18
Contents xiii
C.4.5 BCM5793 C–19
C.4.6 Other Buses C–20
C.5 Graphics Accelerators C–21
C.5.1 Sun XVR-600 C–21
C.5.2 Sun XVR-100 C–24
C.5.3 Sun XVR-1200 C–25
C.6 System Clocks and Interrupts C–28
C.6.1 Clock Generation C–28
C.6.2 Interrupt Map C–30
C.7 External Interfaces C–31
C.7.1 ATA 100 C–32
C.7.2 Smart Card Reader C–32
C.7.3 USB C–33
C.7.4 Audio C–33
C.7.5 PCI Slots C–33
C.7.6 IEEE 1394/USB 2 Combination Card C–34
C.7.7 Ethernet C–34
C.7.8 Parallel C–34
C.7.9 Serial C–34
C.8 System Thermal Management C–36
C.8.1 Cooling Fan Control C–36
C.9 System Power Management C–38
C.9.1 Energy Star C–38
C.9.2 Power Budget C–38
C.9.3 Peripheral Power Supply C–39
D. Power Management D–1
D.1 Power Management Overview D–1
D.2 Enabling Power Management D–2
xiv Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
D.2.1 Scenarios for the Example Configuration D–4
D.2.2 Activating the Workstation From Low-Power Mode D–5
D.3 Disabling Power Management D–5
D.3.1 Disabling Hard Drive Power Management D–5
D.3.2 Disabling All System Power Management D–6
Glossary Glossary–1
Contents xv
xvi Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
Tables
TABLE 1-1 Summary of Diagnostic Tools 1–2
TABLE 1-2 Flowchart Elements 1–3
TABLE 2-1 Sun Blade 1500 Configured Features 2–2
TABLE 2-2 Bezel Overview, Sun Blade 1500 Workstation 2–5
TABLE 2-3 Rear Panel Overview, Sun Blade 1500 Workstation 2–7
TABLE 2-4 Sun Blade 1500 Replaceable Components 2–8
TABLE 2-5 Monitors supported by the Sun Blade 1500 Workstation 2–10
TABLE 3-1 Screen Images and What They Mean 3–2
TABLE 3-2 OpenBoot PROM Messages and Their Meaning 3–6
TABLE 3-3 Solaris Error Messages and Their Meanings 3–8
TABLE 3-4 Other Messages and Their Meaning 3–11
TABLE 3-5 System Sounds at Locations and What They Mean 3–12
TABLE 3-6 Options for iostat 3–16
TABLE 3-7 Options for prtdiag 3–18
TABLE 3-8 Options for prtconf 3–21
TABLE 3-9 Options for netstat 3–23
TABLE 3-10 Options for ping 3–26
TABLE 3-11 Options for ps 3–27
TABLE 3-12 Options for prstat 3–29
TABLE 5-1 Methods for Obtaining the ok Prompt 5–2
xvii
TABLE 5-2 POST, OpenBoot Diagnostics, and SunVTS Tests Available for Components 5–3
TABLE 5-3 POST Diagnostic Levels 5–5
TABLE 5-4 POST Output Verbosity 5–5
TABLE 6-1 NVRAM Parameter Configuration Commands 6–2
TABLE 6-2 NVRAM Configuration Parameter Default Values 6–4
TABLE 6-3 security-mode Values and Their Enforcement Policy 6–7
TABLE 6-4 Stop-N Equivalent Configuration Parameters 6–11
TABLE 7-1 Test Performed at min and max Diagnostic Levels 7–2
TABLE 7-2 Output Seen at min, normal, and max Output Verbosity 7–2
TABLE 7-3 Serial Terminal Communication Parameters 7–4
TABLE 7-4 post min normal Output Comparison 7–7
TABLE 7-5 post min max Output Comparison 7–8
TABLE 7-6 post max normal Output Comparison 7–12
TABLE 7-7 post max max Output Comparison 7–13
TABLE 8-1 OpenBoot Diagnostics Test Usage 8–9
TABLE 9-1 Subsequent Steps to Test Components in Connection Mode 9–3
TABLE 9-2 Steps to Test Components in Functional Mode 9–7
TABLE 10-1 Init Command Shutdown Options 10–7
TABLE 10-2 Workstation Chassis Directional Terms 10–17
TABLE 10-3 Component Replacement Procedures 10–19
TABLE 11-1 DIMM Pair Configurations 11–3
TABLE 11-2 OpenBoot PROM Memory Check Actions 11–12
TABLE 11-3 CPU Fan Specifications 11–14
TABLE 11-4 Battery Specifications 11–23
TABLE 11-5 PCI Card Slot Specifications 11–29
TABLE 11-6 PCI Card Probe Order 11–35
TABLE 11-7 Motherboard Connectors and Descriptions 11–45
TABLE 12-1 Hard Drive Specifications 12–3
TABLE 13-1 Power Supply Specifications 13–3
TABLE 13-2 Front Fan Specifications 13–9
xviii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
TABLE 13-3 Rear Fan Specifications 13–16
TABLE 13-4 Speaker Specifications 13–40
TABLE 14-1 Power Switch Assembly Specifications 14–18
TABLE 16-1 Conditions for Installing Optional PCI Cards 16–2
TABLE 16-2 Sun Blade 1500 Internal Component Upgrades 16–4
TABLE 16-3 Conditions for Attaching External Peripherals 16–5
TABLE A-1 Sun Blade 1500 Physical Specifications A–1
TABLE A-2 Enclosure Interior Dimensions for Sun Blade 1500 Workstation A–1
TABLE A-3 Sun Blade 1500 Electrical Specifications A–2
TABLE A-4 Sun Blade 1500 Acoustic Specifications A–2
TABLE A-5 Sun Blade 1500 Environmental Requirements A–2
TABLE A-6 Sun Blade 1500 Shock and Vibration Values A–3
TABLE B-1 Audio Jack Pinouts B–2
TABLE B-2 IEEE 1394A Port Pinouts B–2
TABLE B-3 Parallel Port Pinouts B–3
TABLE B-4 Serial Port Pinouts B–4
TABLE B-5 Twisted-Pair Ethernet Port Pinouts B–5
TABLE B-6 Twisted-Pair Ethernet LED Status B–6
TABLE B-7 USB Port Pinouts B–6
TABLE B-8 Graphics Accelerator Connectors B–7
TABLE B-9 HD15 Video Output Port Pinouts B–8
TABLE B-10 DVI-I Video Output Port Pinouts B–8
TABLE B-11 BNC NTSC/PAL Video Output Port Pinouts B–9
TABLE B-12 Mini-DIN7 Stereoscopic Imager Interface Connector Pinouts B–9
TABLE B-13 DB-9 Out Stereoscopic Imager Interface Connector Pinouts B–10
TABLE B-14 DB-9 In Stereoscopic Imager Interface Connector Pinouts B–10
TABLE B-15 Fan Connectors FAN0 SYS, FAN1 SYS, and FAN2 Pinouts B–11
TABLE B-16 Front Audio Connector J13 AUDIO Pinouts B–12
TABLE B-17 Front USB Connector J19 USB Pinouts B–13
TABLE B-18 IDE Interface Connectors IDE PRI and IDE SEC Pinouts B–13
Tables xix
TABLE B-19 IDE Power Connector IDE PWR Pinouts B–15
TABLE B-20 Power Supply Connector PS0 Pinouts B–16
TABLE B-21 Power Supply Connector PS1 Pinouts B–16
TABLE B-22 Power Supply Connector PS2 Pinouts B–17
TABLE B-23 Power Switch Connector J24 SW0 Pinouts B–18
TABLE B-24 Smart Card Reader Connector SCR0 Pinouts B–19
TABLE B-25 Speaker Connector SPK0 Pinouts B–19
TABLE C-1 Sun Blade 1500 Motherboard Locations and Common Terminology C–7
TABLE C-2 Correct Motherboard Jumper Settings C–8
TABLE C-3 Sun Blade 1500 Supported DIMM Configurations C–13
TABLE C-4 Interleaving Modes C–14
TABLE C-5 Sun XVR-600 Graphics Accelerator Monitor Screen Resolutions C–23
TABLE C-6 Sun XVR-100 Graphics Accelerator Monitor Screen Resolutions C–24
TABLE C-7 Sun XVR-1200 Graphics Accelerator Screen Resolutions C–27
TABLE C-8 Clock Frequencies C–29
TABLE C-9 Sun Blade 1500 Interrupt Map C–30
TABLE C-10 Smart Card Reader LED Status C–32
TABLE C-11 TPE LED Status C–34
TABLE C-12 Sun Blade 1500 Component Power Consumption C–38
TABLE C-13 Power Supplied at Various Interfaces C–39
TABLE D-1 Dtpower Power Management Modes D–1
TABLE D-2 First Scenario Timeline D–4
TABLE D-3 Second Scenario Timeline D–4
xx Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
Figures
FIGURE 1-1 Start Here Flowchart 1–4
FIGURE 2-1 Monitor, Keyboard, Mouse, and Sun Blade 1500 Workstation 2–4
FIGURE 2-2 Bezel Overview, Sun Blade 1500 Workstation 2–5
FIGURE 2-3 Rear Panel Overview, Sun Blade 1500 Workstation 2–6
FIGURE 2-4 Exploded Diagram of Sun Blade 1500 Replaceable Components 2–8
FIGURE 3-1 Displayed Messages Flowchart 3–6
FIGURE 4-1 Power-On Flowchart 4–3
FIGURE 4-2 Power-On Flowchart (Continued) 4–4
FIGURE 4-3 Power Problem 4–6
FIGURE 4-4 Power Problem (Continued) 4–7
FIGURE 4-5 Hard Drive Problem 4–8
FIGURE 4-6 System Fan Problem 4–9
FIGURE 4-7 USB Problem 4–10
FIGURE 4-8 USB Problem (Continued) 4–11
FIGURE 4-9 Audio Output Problem 4–12
FIGURE 4-10 Audio Output Problem (Continued) 4–13
FIGURE 4-11 Monitor Problem 4–14
FIGURE 4-12 Monitor Problem (Continued) 4–15
FIGURE 4-13 Monitor Problem (Continued) 4–16
FIGURE 4-14 Network Problem 4–17
xxi
FIGURE 4-15 Network Problem (Continued) 4–18
FIGURE 4-16 Keyboard Problem 4–19
FIGURE 4-17 Login Problem 4–20
FIGURE 4-18 Login Problem (Continued) 4–21
FIGURE 4-19 Graphical User Interface Problem 4–22
FIGURE 4-20 Data Access and Running Applications Problems 4–23
FIGURE 4-21 Optical Drive Problem 4–25
FIGURE 4-22 Optical Drive Problem (Continued) 4–26
FIGURE 4-23 Optical Drive Problem (Continued) 4–27
FIGURE 4-24 PCI Card Problem 4–28
FIGURE 4-25 PCI Card Problem (Continued) 4–29
FIGURE 4-26 IEEE 1394 Problem 4–30
FIGURE 4-27 IEEE 1394 Problem (Continued) 4–31
FIGURE 4-28 Smart Card Reader Problem 4–32
FIGURE 4-29 Motherboard Problem 4–34
FIGURE 4-30 Motherboard Problem (Continued) 4–35
FIGURE 4-31 Motherboard Problem (Continued) 4–36
FIGURE 4-32 Memory Problem 4–37
FIGURE 4-33 Memory Problem (Continued) 4–38
FIGURE 4-34 NVRAM Problem 4–39
FIGURE 4-35 Battery Problem 4–40
FIGURE 7-1 Crossover Cable Wiring Diagram 7–5
FIGURE 10-1 Required Tools 10–3
FIGURE 10-2 Power Button and Sleep Key Location and Identification 10–5
FIGURE 10-3 Disconnecting the Keyboard, Mouse, Monitor, and Network Connections 10–8
FIGURE 10-4 Pressing the Power Button 10–10
FIGURE 10-5 Removing the Power Cord 10–11
FIGURE 10-6 Loosening the Screws 10–12
FIGURE 10-7 Removing the Access Panel 10–13
FIGURE 10-8 Attaching the Antistatic Wrist Strap 10–14
xxii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
FIGURE 10-9 Bezel Location and Identification 10–15
FIGURE 10-10 Releasing the Bezel Mounting Tabs 10–15
FIGURE 10-11 Removing the Bezel 10–16
FIGURE 10-12 Positioning the Chassis 10–17
FIGURE 10-13 Replaceable Components 10–18
FIGURE 11-1 DIMM Location and Identification 11–3
FIGURE 11-2 Location of DIMMs Under Cooling Duct 11–4
FIGURE 11-3 Pressing the Catch on the Rear Fan Bracket 11–4
FIGURE 11-4 Sliding the Duct Up 11–5
FIGURE 11-5 Flipping the Duct Over 11–5
FIGURE 11-6 Removing the DIMM 11–6
FIGURE 11-7 Lifting the DIMM Out of the Slot 11–7
FIGURE 11-8 Aligning the DIMM 11–9
FIGURE 11-9 Securing the DIMM 11–9
FIGURE 11-10 Flipping DIMM Cooling Duct Back 11–10
FIGURE 11-11 Ejector Levers Closed Position 11–10
FIGURE 11-12 Sliding the Duct Down 11–11
FIGURE 11-13 Examples of Faulty DIMM Locations 11–13
FIGURE 11-14 CPU Fan and Heat Sink Assembly Location and Identification 11–14
FIGURE 11-15 Disconnecting the CPU Fan and Heat Sink Assembly Cable 11–15
FIGURE 11-16 Pressing Down on the Clip Latch 11–16
FIGURE 11-17 Releasing the CPU Fan and Heat Sink Assembly Clips 11–16
FIGURE 11-18 Rotating CPU Fan and Heat Sink Assembly 11–17
FIGURE 11-19 Lifting the CPU Fan and Heat Sink Assembly Away 11–18
FIGURE 11-20 Setting the CPU Fan and Heat Sink Assembly on the CPU 11–19
FIGURE 11-21 Aligning the Clips Over the Locking Ring 11–20
FIGURE 11-22 Hooking Clip Over End Tab 11–20
FIGURE 11-23 Securing the Clip to the Locking Ring 11–21
FIGURE 11-24 Connecting the CPU Fan and Heat Sink Assembly Cable 11–21
FIGURE 11-25 Battery Location and Identification 11–23
Figures xxiii
FIGURE 11-26 Releasing the Battery 11–24
FIGURE 11-27 Installing the Battery 11–25
FIGURE 11-28 NVRAM Location and Identification 11–26
FIGURE 11-29 Removing the NVRAM 11–27
FIGURE 11-30 Installing the NVRAM 11–28
FIGURE 11-31 PCI Card Location and Identification 11–29
FIGURE 11-32 Swinging Out the PCI Card Support 11–30
FIGURE 11-33 Opening the PCI Card Retainer 11–31
FIGURE 11-34 Removing the PCI Card 11–31
FIGURE 11-35 Installing a PCI Card Filler Panel 11–32
FIGURE 11-36 Identifying the PCI Card Slots 11–34
FIGURE 11-37 Swinging Out the PCI Card Support 11–39
FIGURE 11-38 Opening the PCI Card Retainer 11–40
FIGURE 11-39 Installing the PCI Card 11–41
FIGURE 11-40 Fastening the PCI Card Retainer 11–42
FIGURE 11-41 Closing the PCI Card Support 11–43
FIGURE 11-42 Motherboard Location and Identification 11–44
FIGURE 11-43 Motherboard Connector Layout 11–45
FIGURE 11-44 Removing Cables From the Clips 11–48
FIGURE 11-45 Removing the Motherboard Fastening Screws 11–49
FIGURE 11-46 Releasing the Motherboard Retaining Clip 11–50
FIGURE 11-47 Placing the Motherboard Into the System Chassis 11–52
FIGURE 11-48 Aligning the Lips in the Holes 11–53
FIGURE 11-49 Latching the Motherboard Retaining Clip 11–54
FIGURE 11-50 Installing the Motherboard Mounting Screws 11–55
FIGURE 11-51 Motherboard Connectors 11–56
FIGURE 11-52 Securing Cables Into the Clips 11–57
FIGURE 12-1 Hard Drive Location and Identification 12–3
FIGURE 12-2 Disconnecting the Hard Drive Cables 12–4
FIGURE 12-3 Removing the Hard Drive 12–5
xxiv Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
FIGURE 12-4 Storing the Drive Rails 12–6
FIGURE 12-5 Removing the Drive Rails From Storage 12–7
FIGURE 12-6 Installing the Drive Rails 12–8
FIGURE 12-7 Installing the Hard Drive Cables 12–8
FIGURE 12-8 Optical Drive Location and Identification 12–10
FIGURE 12-9 Disconnecting Cables From the Optical Drive 12–11
FIGURE 12-10 Removing the Optical Drive 12–12
FIGURE 12-11 Installing the Drive Rails 12–13
FIGURE 12-12 Connecting Cables to the Optical Drive 12–14
FIGURE 12-13 Smart Card Reader Location and Identification 12–16
FIGURE 12-14 Removing the Smart Card Reader Interface Cable From the Reader Cable Clip 12–17
FIGURE 12-15 Disconnecting the Smart Card Reader Interface Cable 12–18
FIGURE 12-16 Removing the Smart Card Reader 12–19
FIGURE 12-17 Removing Smart Card Reader Interface Cable 12–19
FIGURE 12-18 Installing Smart Card Reader Into Bracket 12–20
FIGURE 12-19 Feeding Smart Card Cable Through Chassis 12–21
FIGURE 12-20 Connecting the Smart Card Reader Interface Cable 12–22
FIGURE 12-21 Securing the Smart Card Reader Interface Cable into the Reader Cable Clip 12–23
FIGURE 13-1 Power Supply Location and Identification 13–2
FIGURE 13-2 Releasing Cable From Routing Clip 13–4
FIGURE 13-3 Power Supply Motherboard Connections 13–4
FIGURE 13-4 Removing Power Supply. 13–5
FIGURE 13-5 Installing the Power Supply 13–6
FIGURE 13-6 Securing Cables Into Routing Clips 13–7
FIGURE 13-7 Attaching Power Supply Connectors 13–7
FIGURE 13-8 Front Fan Location and Identification 13–9
FIGURE 13-9 Removing the Front Fan Cable From the Bezel Cable Clip 13–10
FIGURE 13-10 Removing the Front Fan Bracket 13–11
FIGURE 13-11 Installing the Front Fan Bracket 13–12
FIGURE 13-12 Securing the Front Fan Bracket 13–13
Figures xxv
FIGURE 13-13 Securing the Front Fan Cable in the Bezel Cable Clip 13–14
FIGURE 13-14 Rear Fan Location and Identification 13–16
FIGURE 13-15 Rear Fan Motherboard Connection 13–17
FIGURE 13-16 Removing the Rear Fan 13–18
FIGURE 13-17 Installing the Rear Fan Bracket 13–19
FIGURE 13-18 Securing the Rear Fan Bracket 13–20
FIGURE 13-19 Connecting the Rear Fan Cable to FAN1 SYS 13–21
FIGURE 13-20 DIMM Cooling Duct Location and Identification. 13–23
FIGURE 13-21 DIMM Cooling Duct Attachment to Rear Fan 13–24
FIGURE 13-22 Pressing the Catch on the Rear Fan Bracket 13–24
FIGURE 13-23 Sliding the Duct to the Left 13–25
FIGURE 13-24 Swinging Out the Duct 13–25
FIGURE 13-25 Sliding Duct Back to the Right 13–26
FIGURE 13-26 Pulling the Duct Free 13–26
FIGURE 13-27 Aligning the Pivot Pins With the Gap 13–27
FIGURE 13-28 Moving the Duct to the Left 13–28
FIGURE 13-29 Swinging the Duct In 13–28
FIGURE 13-30 Ejector Levers Closed Position 13–29
FIGURE 13-31 Sliding the Duct to the Right 13–29
FIGURE 13-32 Duct Clicks Into Place 13–30
FIGURE 13-33 Audio USB board Location and Identification 13–31
FIGURE 13-34 Disconnecting the Cables From the Motherboard 13–32
FIGURE 13-35 Removing the Audio USB Cables From the I/O Cable Clip 13–33
FIGURE 13-36 Unfastening the Audio USB Assembly 13–34
FIGURE 13-37 Removing the Audio USB Board From the Bracket 13–35
FIGURE 13-38 Installing the Audio USB Board Into the Bracket 13–36
FIGURE 13-39 Securing the Audio USB Assembly 13–37
FIGURE 13-40 Reconnecting the Cables to the Motherboard 13–37
FIGURE 13-41 Securing the Audio USB Cables in the I/O Cable Clip 13–38
FIGURE 13-42 Speaker Location and Identification 13–39
xxvi Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
FIGURE 13-43 Removing the Speaker Cable From the Bezel Cable Clip 13–41
FIGURE 13-44 Removing the Speaker 13–42
FIGURE 13-45 Installing the Speaker 13–43
FIGURE 13-46 Securing the Speaker Cable in the Bezel Cable Clip 13–44
FIGURE 13-47 PCI Card Support Location and Identification 13–45
FIGURE 13-48 Swinging Out the PCI Card Support 13–46
FIGURE 13-49 Removing the PCI Card Support 13–47
FIGURE 13-50 Installing the PCI Card Support 13–48
FIGURE 13-51 Closing the PCI Card Support 13–49
FIGURE 13-52 Chassis Cross Brace Location and Identification 13–50
FIGURE 13-53 Swinging out the PCI Card Support 13–51
FIGURE 13-54 Removing the Cross Brace Screw 13–52
FIGURE 13-55 Removing the Chassis Cross Brace 13–52
FIGURE 13-56 PCI Shield on Chassis Cross Brace 13–54
FIGURE 13-57 Swinging Chassis Cross Brace Into Position 13–55
FIGURE 13-58 Preventing PCI Shield From Striking Components 13–56
FIGURE 13-59 Preventing PCI Shield From Binding With Socket 13–57
FIGURE 13-60 PCI Shield Fit to PCI Card in Slot PCI4 13–58
FIGURE 13-61 Drive Rails Location and Identification 13–59
FIGURE 13-62 Removing the Drive Rails From the Hard Drive 13–60
FIGURE 13-63 Installing the Drive Rails to the Hard Drive 13–61
FIGURE 14-1 Sun Blade 1500 Motherboard Cable Connections 14–3
FIGURE 14-2 Smart Card Reader Cable Connection 14–4
FIGURE 14-3 Disconnecting the Cable From the Smart Card Reader 14–5
FIGURE 14-4 Connecting the Cable to the Smart Card Reader 14–6
FIGURE 14-5 Optical Drive Interface Cable Connection 14–7
FIGURE 14-6 Disconnecting the Interface Cable From the Optical Drive 14–8
FIGURE 14-7 Connecting the Interface Cable to the Optical Drive 14–9
FIGURE 14-8 Hard Drive Interface Cable Connection 14–10
FIGURE 14-9 Disconnecting the Interface Cable From the Hard Drive(s) 14–11
Figures xxvii
FIGURE 14-10 Connecting the Interface Cable to the Hard Drive(s) 14–12
FIGURE 14-11 IDE Power Cable Connections 14–14
FIGURE 14-12 Disconnecting the IDE Power Cable From the Hard Drive(s) 14–15
FIGURE 14-13 Disconnecting the IDE Power Cable From the Optical Drive 14–15
FIGURE 14-14 Connecting the IDE Power Cable to the Optical Drive 14–16
FIGURE 14-15 Connecting the IDE Power Cable to the Hard Drive(s) 14–17
FIGURE 14-16 Power Switch Assembly Location and Identification 14–18
FIGURE 14-17 Removing the Power Switch Assembly Cable From the Bezel Cable Clip and Metal
Clamp 14–19
FIGURE 14-18 Removing the Power Switch Assembly 14–20
FIGURE 14-19 Routing the Power Switch Assembly Cable 14–21
FIGURE 14-20 Securing the Power Switch Assembly Cable to the Bezel Cable Clip and Metal Clamp 14–22
FIGURE 14-21 Audio USB Board Cable Connections 14–24
FIGURE 14-22 Removing Audio and USB Cables From the Motherboard 14–25
FIGURE 14-23 Removing the Audio USB Cables From the I/O Cable Clip 14–26
FIGURE 14-24 Disconnecting Cables From the Audio USB Board 14–27
FIGURE 14-25 Connecting Cables to the Audio USB Board 14–28
FIGURE 14-26 Connecting the Audio and USB Cables to the Motherboard 14–29
FIGURE 14-27 Securing the Audio USB Cables to the I/O Cable Clip 14–30
FIGURE 15-1 Positioning the Chassis Upright 15–2
FIGURE 15-2 Locating Bezel Short Tabs 15–3
FIGURE 15-3 Aligning the Bezel 15–4
FIGURE 15-4 Securing the Bezel 15–4
FIGURE 15-5 Aligning the Access Panel 15–6
FIGURE 15-6 Closing the Access Panel 15–7
FIGURE 15-7 Tightening the Access Panel Thumbscrews 15–7
FIGURE 15-8 Reconnecting the Keyboard, Mouse, Monitor, and Network Connections 15–9
FIGURE 15-9 Reconnecting the Power Cord 15–10
FIGURE 15-10 Powering Up the Workstation 15–11
FIGURE B-1 IEEE 1394A Port B–2
xxviii Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
FIGURE B-2 Parallel Port B–3
FIGURE B-3 Serial Port B–4
FIGURE B-4 Twisted-Pair Ethernet Connector B–5
FIGURE B-5 USB Port B–6
FIGURE B-6 Sun XVR-600, Sun XVR-100, and Sun XVR-1200 Graphics Accelerator Ports B–7
FIGURE B-7 Fan Connector B–11
FIGURE B-8 Front Audio Connector B–12
FIGURE B-9 Front USB Connector B–12
FIGURE B-10 IDE Interface Connector B–13
FIGURE B-11 IDE Power Connector B–15
FIGURE B-12 Power Supply Connectors B–16
FIGURE B-13 Power Switch Connector B–18
FIGURE B-14 Smart Card Reader Connector B–18
FIGURE B-15 Speaker Connector B–19
FIGURE C-1 Sun Blade 1500 Block Diagram C–3
FIGURE C-2 Sun Blade 1500 Motherboard Block Diagram C–5
FIGURE C-3 Sun Blade 1500 Motherboard Layout Diagram C–6
FIGURE C-4 Sun Blade 1500 Memory Block Diagram C–12
FIGURE C-5 JIO Block Diagram C–17
FIGURE C-6 BCM5793 Block Diagram C–20
FIGURE C-7 Cooling Fan Control Block Diagram C–37
Figures xxix
xxx Sun Blade 1500 Service, Diagnostics, and Troubleshooting Manual • December 2004
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