Sun Microsystems 96257 User Manual
StorageTek
Virtual Tape Storage System
®
(VTSS) for VSM5
Planning and System Assurance Guide
Part Number: 96257
Revision: A
Virtual Tape Storage
Subsystem (VTSS)
for VSM5
Planning and System Assurance Guide
®
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Revision A (September 2006)
This document contains 118 pages. “Revision History / Summary of Changes” on page v lists release dates, part numbers, and editions for this document, plus a brief summary of significant content changes.
Sun, Sun Microsystems, the Sun logo, StorageTek, the S torageT ek logo, Virtual S torage Manager, and VSM are brands,
trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
© 2001-06 by Sun Microsystems, Inc. All rights reserved.
iv Sun Confidential: Internal Only 96257
Revision A
Revision History / Summary of Changes
EC Doc PN
133687 96257 A
SAP
Revision
Release
Date
September
2006
Supported Versions / Summary of Changes
New document created for FRS release of VSM5-VTSS
system (Phase 1), including 2Gb back-end FC loops,
VCF3 cards, 146GB drives, detached operator panel, etc.
96257 Sun Confidential: Internal Only v
Revision A
Content s
Revision History / Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Warranty Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Class 1 Laser Product Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Cabling Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Hazardous Materials Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Standards Conformance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Product Safety Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Internal Code License Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Safety / Fiber Optic / ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Fiber Optic Component Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Providing Feedback About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Optimizing Content For Electronic Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Notational and Typographic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
Where to Find Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
VSM Engineering Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Customer Resource Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Product-Specific Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Product Education and Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
SE Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Global Services Field Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Storage Sales Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
‘Documents on CD’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
1: Planning and Implementation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Creating Planning Teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Planning / Readiness / Implementation T imelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
2: Configuration Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Defining Customer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
VSM Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
MVC Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
MVC Migration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
CDS Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
VTSS Configuration Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
VSM5-VTSS Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
vi Sun Confidential: Internal Only 96257
Revision A
VSM5-VTSS Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Model Numbers / Configurations / Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Prerequisites for FICON Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35
Additional Prerequisites for FICON RTDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35
Native FICON Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
FICON Data Transfer Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
FICON Cabling — Short-Wave vs. Long-Wave Co nn ec tio ns . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
VCF3 (FICON) Card Configuration Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
Fibre Channel Cables — Available Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
AC Source Power Specifications and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
DC Power Supply Voltage Ripple Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42
3: Implementation Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
4: Site Readiness Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Site Evaluation – External Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Site Evaluation – Internal Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46
Transfering Equipment Point-to-Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Structural Dimensions and Obstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Elevator Lifting Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Floor-Load Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Ramp Inclines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
Data Center Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Emergency Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Site Power Distribution Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Equipment Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Source Power Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Dual Independent Source Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Transient Electrical Noise and Power Line Disturbances . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
HVAC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Environmental Requirements and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Floor Construction Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Floor Loading Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Floor Loading Specifications and References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53
Raised-Floor Lateral Stability Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Raised-Floor Panel Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Raised-Floor Pedestal Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
Physical Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
A: Specifications and Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-57
Motherboard and FRU Interconnections – Side 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-58
Motherboard and FRU Interconnections – Side 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-59
Power Safety Grounding Diagram – Side 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-60
Power Safety Grounding Diagram – Side 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-61
Power System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-62
Data Paths and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-63
Fiber Optic Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-64
VShell Command Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-64
96257 Sun Confidential: Internal Only vii
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Sample IOCP Gen for FICON Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-65
Virtual Tape Drive Mapping and Host Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-66
FRU Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-67
Array Drive Module Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-72
B: FICON Channel Extension Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-75
Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-76
General Channel Extension Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-77
FICON Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-78
Placement of Extension Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-78
Interoperability Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-78
FICON Channel Extension – Sample Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-79
McData/CNT Channel Extension Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-81
Cisco Systems Channel Extension Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-83
B: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-85
D: Forms and Reference Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-99
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Figures
Figure 1-1. System Assurance Process Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Figure 2-1. VSM Quick Tool – Tool Selection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Figure 2-2. VSM Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Figure 2-3. MVC Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Figure 2-4. MVC Migration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Figure 2-5. CDS Sizer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Figure 2-6. Native FICON Attachment Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Figure 2-7. FICON Channel Card Configuration – 4 VCF Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
Figure 2-8. FICON Channel Card Configuration – 6 VCF Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Figure 2-9. FICON Channel Card Configuration – 8 VCF Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Figure 4-1. Site Electrical Power Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Figure 4-2. Transient Electrical Grounding Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Figure 4-3. VSM5-VTSS Cabinet Weight Distribution and Leveler Locations . . . . . . . . . . . . . . . . . . . 4-54
Figure 4-4. VSM5-VTSS Cabinet Dimensions for Physical Space Planning . . . . . . . . . . . . . . . . . . . . 4-55
Figure A-1. VSM5-VTSS Motherboard and FRU Interconnections – Side 0 . . . . . . . . . . . . . . . . . . . . A-58
Figure A-2. VSM5-VTSS Motherboard and FRU Interconnections – Side 1 . . . . . . . . . . . . . . . . . . . . A-59
Figure A-3. VSM5-VTSS Power Safety Grounding Diagram – Side 0 . . . . . . . . . . . . . . . . . . . . . . . . . A-60
Figure A-4. VSM5-VTSS Power Safety Grounding Diagram – Side 1 . . . . . . . . . . . . . . . . . . . . . . . . . A-61
Figure A-5. VSM5-VTSS Power System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-62
Figure A-6. VSM5-VTSS Data Paths and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-63
Figure A-7. Sample IOCP Gen for FICON Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-65
Figure A-8. Array Drive Module States and Relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-72
Figure B-1. Host-to-VTSS Channel Extension – Direct Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . B-79
Figure B-2. Host-to-VTSS Channel Extension – Behind Single FICON Switch / Director . . . . . . . . . . B-79
Figure B-3. Host-to-VTSS Channel Extension – Between Cascaded FICON Switches / Directors . . . B-79
Figure B-4. VTSS-to-RTD Channel Extension – Direct Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . B-80
Figure B-5. VTSS-to-RTD Channel Extension – Between Cascaded FICON Switches / Directors . . . B-80
Figure B-6. VTSS-to-VTSS Channel Extension – Between Cascaded FICON Switches / Directors . . B-81
96254 Sun Confidential: Internal Only ix
Revision A
Tables
Table 2-1. Configuration Planning Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Table 2-2. VSM5-VTSS Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Table 2-3. VSM5-VTSS Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-33
Table 2-4. VSM5-VTSS Model Numbers / Configurations / Capacities . . . . . . . . . . . . . . . . . . . . . . . . .2-34
Table 2-5. Single-Mode vs. Multi-Mode FICON Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-37
Table 2-6. Fibre Channel Cables – Available Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-40
Table 2-7. VSM5-VTSS AC Source Power Specifications and Connectors . . . . . . . . . . . . . . . . . . . . . .2-41
Table 2-8. VSM5-VTSS DC Power Supply Voltage Ripple. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
Table 2-9. VSM5-VTSS Power Requirements — Single AC Source Power Cable Operation . . . . . . . .2-42
Table 2-10. VSM5-VTSS Power Requirements — Dual AC Source Power Cable Operation . . . . . . . .2-42
Table 3-1. Implementation Planning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Table 4-1. Site Readiness Planning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-45
Table 4-2. Source Power Requirements for VSM5 Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-50
Table 4-3. VSM5-VTSS Floor Loading Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-53
Table 4-4. VSM5-VTSS Cabinet Superimposed Floor Loading Example. . . . . . . . . . . . . . . . . . . . . . . .4-53
Table 4-5. Raised Flooring Horizontal Force Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Table A-1. Fiber Optic Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-64
Table A-2. VShell Command Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-64
Table A-3. Mapping Parameters for 256 Virtual Tape Drives (VTDs). . . . . . . . . . . . . . . . . . . . . . . . . . A-66
Table A-4. VSM5-VTSS FRU Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-67
Table A-5. Array Drive Module Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-73
96254 Sun Confidential: Internal Only x
Revision A
Notices
■ W arranty Notice
This document neither extends nor creates warranties of any nature, expressed or implied. Sun cannot accept any responsibility for your use of the information in this document, or for your use of any associated software programs. Sun assumes no responsibility
for data corruption or erasure resulting from use of the information in this docum ent, or
use of software programs. You are responsible for backing up your data. You should ensure that your use of this information complies with all applicable laws, rules and regulations of the jurisdiction(s) where the information is used.
Any changes or modifications made to this equipment which are not expressly approved
in advance by Sun will void the warranty, and may cause the equipme nt to create harmful
interference.
■ Class 1 Laser Product Notice
Laser transceivers are classified as Class 1 Laser Product, and have an output less than
70 microwatts and a wavelength of 850 nm. Sun Class 1 Laser Products comply with EN
60 825-1(+A-11) and with sections 21 CFR 1040.10 and 1040.11 of the Food and Drug
Administration (FDA) regulations. The following translations are provided to identify laser
safety and classification:
Finnish
French
Swedish
DANGER !!
Lasers and high-frequency signals used in optical fiber cables can cause eye
injury if safety precautions are not followed. To prevent injury, observe these
precautions: Never look directly into an optical fiber cable, laser transceiver,
or connector; ensure that all transceiver optical ports are terminated with a
cable or cover; and comply with all warning labels on fiber optic components.
: Luokan 1 laserlaite
: appariel A laser de classe 1
: klasse 1 laser apparat
■ Cabling Notice
Cables that connect peripherals to the VSM system must be shielded and grounded. Operation of peripheral equipment with cables that are not shielded and correctly grounded
may result in interference to radio and TV reception.
xi Sun Confidential: Internal Only 96257
Revision A
■ Hazardous Materials Handling
Lead-acid battery packs and lithium-battery cards used in the VSM-VTSS are classified as
hazardous materials. Sun personnel are required to comply with U.S. Department of
Transportation (DOT), International Civil Aviation Organization (ICAO) and International
Maritime Dangerous Goods (IMDG) Code requirements for shipping, recycling, and disposal of hazardous materials. If you have questions ab out these requirements, cont act the
Sun Environmental Health and Safety (EHS) group in Louisville, Colorado (USA).
■ Standards Conformance
This VSM5-VTSS system conforms to all necessary North American (U.S./Canada) and
international standards for product safety, electromagnetic compatibility (EMC), body
schemes, and binary multiples as defined below.
Product Safety Standards
This VSM5-VTSS system complies with the following product safety standards:
• Underwriters Laboratories (UL)
mation Technology Equipment, Third Edition
• Canadian St andar ds Association (CSA)
CAN/CSA C22.2 No. 950-95, Information Technology Equipment, Third Edition
• International Electrotechnical Commission (IEC)
Safety Information Technology Equipment through TUV (Technischer Ueberwachungsverein)
– Listed by Underwriters Laboratories UL 1950, Infor-
Electromagnetic Compatibility
This VSM5-VTSS system complies with the following referenced standards for electromagnetic compatibility (EMC):
United States: Federal Communications Commission (FCC)
with FCC Title 47, Part 15 Subpart B, Unintentional Radiators Class A.
FCC Compliance Statement
limits for Class A digital devices pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause harmful interference to radio communications. Opera tion of this equipment in a residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his or her own expense.
: This equipment has been tested and found to comply to the
– Certified to Canadian St andards Asso ciation,
– Complies with IEC Publication 950,
– This equipment complies
Canada: Canadian Department of Communications (CDC)
with Canadian EMC law CDC ICES-003.
European Union (CE Mark)
Directive 89/336 (as amended).
96257 Sun Confidential: Internal Only xii
– This equipment complies with Electromagnetic Compatibility
Revision A
– This equipment complies
Australia/New Zealand
1995.
China – This equipment complies with CNS 13438.
Korea
– This equipment complies with Korean EMC Law.
– This equipment complies with EMC Framework—AS/NZS 3548:
Japan: Voluntary Control Council for Interference (VCCI)
VCCI (Japan) Class A (C15PR22).
VCCI Compliance Statement (Japanese translation)
VCCI Compliance St atement (English translation)
the Technical Requirement of the Volunt ary Control Council for Interference (VCCI) by
information technology equipment. In a domestic environment, this product may
cause radio interference, in which case the user may be required to take corrective
action.
Taiwan: Bureau of Commodity Inspection and Quarantine (BCIQ)
plies withBCIQ EMC Law—Taiwan: CNS13438.
The following warning label statement pertains to BSMI regulations in Taiwan, R.O.C.:
Taiwan Warning Label Statement (Taiwanese translation)
– This equipment complies with
:
: This is a Class A product based on
– This equipment com-
:
Taiwan Warning Label Statement (English translation)
domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
CISPR 22 and EN55022 Warning
this product may cause radio interference in which case the user may be required to take
adequate measures.
xiii Sun Confidential: Internal Only 96257
– This is a Class A product. In a domestic environment
Revision A
: This is a Class A product. In a
■ Internal Code License Statement
NOTICE
INTERNAL CODE LICENSE
PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT. THIS NOTICE IS A LEGAL
AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE END USER, AND SUN MICROSYSTEMS, INC. (‘SUN’),
THE MANUFACTURER OF THE EQUIPMENT. BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIPMENT DESCRIBED IN THIS DOCUMENT, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU
DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT. IF YOU
DO NOT HAVE THE AUTHORITY TO BIND YOUR COMPANY, DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT. IF YOU
HAVE ANY QUESTIONS, CONTACT THE AUTHORIZED SUN DISTRIBUTOR OR RESELLER FROM WHOM YOU ACQUIRED THIS
EQUIPMENT. IF THE EQUIPMENT WAS OBTAINED BY YOU DIRECTLY FROM SUN, CONTACT YOUR SUN REPRESENTATIVE.
1.Definitions:
a. “Derivative works” are defined as works based upon one or more pre-
existing works, such as a translation or a musical arrangement, or any
other form in which a work may be recast, transformed, or adapted. A
work consisting of editorial revision, annotations, elaboration, or other
modifications which, as a whole, represent an original work of authorship, is a Derivative work.
b. “Internal Code” is Microcode that (i) is an integral par t of Equipment, (ii)
is required by such Equipment to perform its data storage and retrieval
functions, and (iii) executes below the user interface of such Equipment. Internal code does not include other Microcode or software, including data files, which may reside or execute in or be used by or in
connection with such Equipment, including, without limitation, Maintenance Code.
c. “Maintenance Code” is defined as Microcode and other software, in-
cluding data files, which may reside or execute in or be used by or in
connection with Equipment, and which detects, records, displays, and/
or analyzes malfunctions in the Equipment.
d. “Microcode” is defined as a set of instructions (software) that is either
imbedded into or is to be loaded into the Equipment and executes below
the external user interface of such Equipment. Microcode includes both
Internal Code and Maintenance Code, and may be in magnetic or other
storage media, integrated circuitry, or other media.
2. The Equipment you have acquired by purchase or lease is manufactured
by or for Sun and contains Microcode. By accepting and operating this
Equipment you acknowledge that Sun or its licensor(s) retain(s) ownership of all Microcode, as well as all copies thereof, that may execute in or
be used in the operation of servicing of the Equipment and that such Microcode is copyrighted by Sun or its licensor(s).
3. Sun hereby grants you, the end user of the Equipment, a personal, nontransferable (except as permitted in the transfer terms in paragraph 7 below), nonexclusive license to use each copy of the Internal Code (or any
replacement provided by Sun or your authorized Sun distributor or reseller) which license authorizes you, the end user, to execute the Internal
Code solely to enable the specific unit of Equipment for which the copy of
Internal Code is provided to perform its data storage and retrieval functions in accordance with Sun’s (or its licensor’s) official published specifications.
4. Your license is limited to the use of the Internal Code as set forth in paragraph 3 above. You may not use the Internal Code for any other purpose.
You may not, for example, do any of the following:
(a) access copy, display, print, adapt, alter, modify, patch, prepare Deriv-
ative works of, transfer, or distribute (electronically or otherwise) or
otherwise use the Internal Code;
(b) reverse assemble, decode, translate, decompile, or otherwise reverse
engineer the Internal Code (except as decompilation may be expressly permitted under applicable European law solely for the purpose of
gaining information that will allow interoperability when such information is otherwise not readily available); or
(c) sublicense, assign, or lease the Internal Code or permit another per-
son to use such Internal Code, or any copy of it.
If you need a backup or archival copy of the Internal Code, Sun, or your
authorized Sun distributor or reseller, will make one available to you, it being acknowledged and agreed that you have no right to make such a copy.
5. Nothing in the license set forth in paragraph 3 above or in this entire Notice shall convey, in any manner, to you any license to or title to or other
right to use any Maintenance code, or any copy of such Maintenance
Code. Maintenance Code and Sun’s service tools and manuals may be
kept at your premises, or they may be supplied with a unit of Equipment
sent to you and/or included on the same media as Internal Code, but they
are to be used only by Sun’s customer service personnel or those of an
entity licensed by Sun, all rights in and to such Maintenance Code, service tools and manuals being reserved by Sun or its licensors. You agree
that you shall not use or attempt to use the Maintenance Code or permit
any other third party to use and access such Maintenance Code.
6. You, the end user, agree to take all appropriate steps to ensure that all of
your obligations set forth in this Notice, particularly in paragraphs 4 and
5, are extended to any third party having access to the Equipment.
7. You may transfer possession of the Internal Code to another party only
with the transfer of the Equipment on which its use is authorized, and your
license to use the Internal Code is discontinued when you are no longer
an owner or a rightful possessor of the Equipment. You must give such
transferee all copies of the Internal Code for the transferred Equipment
that are in your possession, along with a copy of all provisions of this Notice. Any such transfer by you is automatically (without further action on
the part of either party) expressly subject to all the terms and conditions
of this Notice passing in full to the par ty to whom such Equipment is transferred, and such transferee accepts the provisions of this license by initial
use of the Internal Code. You cannot pass to the transferee of the Equipment any greater rights than granted under this Notice, and shall hold Sun
harmless from any claim to the contrary by your transferee or its successors or assigns. In addition, the terms and conditions of this Notice apply
to any copies of Internal Code now in your possession or use or which you
hereafter acquire from either Sun or another party.
8. You acknowledge that copies of both Internal Code and Maintenance
Code may be installed on the Equipment before shipment or included with
the Equipment and other material shipped to you, all for the convenience
of Sun’s service personnel or service providers licensed by Sun, and that
during the warranty period, if any, associated with the Equipment, and
during periods in which the Equipment is covered under a maintenance
contract with Sun or service providers licensed by Sun, both Internal
Code and Maintenance Code may reside and be executed in or used in
connection with such Equipment, and you agree that no rights to Maintenance Code are conferred upon you by such facts. Sun or the licensed
service provider may keep Maintenance Code and service tools and
manuals on your premises but they are to be used only by Sun’s customer
service personnel or those of service providers licensed by Sun. You further agree that upon (i) any termination of such warranty period or maintenance contract period; or (ii) transfer of possession of the Equipment to
another party, Sun and its authorized service providers shall have the
right with respect to the affected Equipment to remove all service tools
and manuals and to remove or disable all Maintenance Code and/or replace Microcode which includes both Internal Code and Maintenance
Code with Microcode that consists only of Internal Code.
96257 Sun Confidential: Internal Only xiv
Revision A
Safety / Fiber Optic / ESD Precautions
The following precautions must be followed during all phases of equipment installation,
operation, and servicing. Equipment users are responsible for following warnings and
cautions, and for taking other appropriate steps to assure safe equipment operation. Sun
assumes no liability for failure to comply with these requirements.
■ Safety Precautions
To prevent hazardous conditions and personal injury, follow these safety precautions:
Verify Proper Equipment Grounding
Ensure cabinet frames are properly connected to an electrical earth ground. AC power
supplies require a three-conductor power cable. Source powe r cables must be plugged in to approved three-contact electrical outlets. Power cable jacks and mating plugs must
meet electrical code requirements for the intended area of u se an d a lso comply with Inter national Electrotechnical Commission (IEC) safety standards.
Avoid Electric Shocks
Only qualified personnel may remove equipment covers for servicing. Before starting a
service procedure, remove conductive met al objects from your person including rings,
watches, necklaces, and badge chains. Use a conductive wrist strap and work mat
grounded to a jack or unpainted met al surface on a cabinet frame. Never touch exposed
connector pins or sockets, or leave ‘live’ cable ends exposed.
Use Only Approved Tools and Test Equipment
Use only approved tools and test equipment supplied in the standard CSE tool kit. Always
ground test equipment to a grounding jack on the cabinet frame. Repair or replace any
damaged tools or test equipment prior to use.
Be Aware of Your Operating Environment
Never operate electrical or electronic equipment in the presence of flammable gases or
fumes, as these can create an explosion hazard.
Never Service or Adjust Equipment Alone
Never service or adjustment equipment unless another person capable of rendering first
aid and resuscitation is present.
Do Not Substitute Parts or Modify Equipment
To assure equipment safety featur es ar e main tained, and to avoid introducing additional
hazards, never install substitute p arts or mod ify Sun equipment without explicit permission
from Sun technical support personnel. Never remove, cut, or relocate raised-floor tiles
without first receiving customer permission.
Provide Adequate Equipment Clearances
Make sure there is sufficient clearance around equipment to facilitate airflow and heat dissipation, and to maintain ambient system temperatures within recommended operating
ranges. Provide clearances that allow cabinet doors to open at least 90 degrees, and to
be easily removed for servicing equipment or in emergency situations.
xv Sun Confidential: Internal Only 96257
Revision A
Strictly Comply With Caution and Warning Messages
To prevent injury and equipment damage, comply with all caution and warning messages
in this document. Also employ any and all other precautions which you deem necessary
for safe operation of equipment in your specific operating environment.
Carefully Follow Procedural Steps
Always complete procedural steps in listed order. Performing steps out of order can expose you to potentially hazardous or lethal conditions.
Protect Yourself From Moving Parts
Restrict loose clothing and long hair to avoid becoming ent angled in moving p art s such as
fans, impellers, and blowers.
Promptly Reinstall Covers and Doors
After completing service procedures, promptly reinst all cabinet cove rs, and close and lo ck
cabinet doors to maintain proper cabinet airflow , prevent overheating, and restrict accessibility to energized FRUs.
Miscellaneous Safety Precautions
To prevent tipovers, never tilt a cabinet beyond a 15-degree angle (e.g., when ascending
or descending ramps). Use caution when working near open floor tiles. Use good housekeeping practices to avoid fire hazards and to reduce the potential for mishaps.
■ Electrostatic Discharge Precautions
Electrostatic discharge (ESD)-sensitive components must always be handled under protected conditions, and ESD-preventive equipment must be used when servicing equipment. Employees who handles ESD-sensitive parts must be aware of the damage that
ESD can cause, and must take the following precautions to prevent it.
Use ESD-Preventive Equipment
Always use Field Service Grounding Kit P/N 4711 when installing or servicing Sun equipment. Always use a conductive wrist strap and antistatic work mat, and ensure those are
grounded to a jack or unpainted metal on the cabinet frame when working.
Regularly Check and Clean ESD-Preventive Equipment
Regularly (at least monthly during frequent use) verify the resistance of wrist-strap
grounding cords to be between 0.8M ohm (Ω) and 1.2M ohm (Ω), and work ma t co rd s to
be less than 1.2M ohm (Ω); replace damaged cords or any that do not meet these specifi-
cations. Regularly (at least monthly during frequent use) clean antistatic work mats; ACL
Conductive Cleaner is preferred for this purpose since it leaves no residue, but isopropyl
alcohol or a mild detergent and water solution can also be used.
Remove Conductive Personal Items
Before beginning service procedures inside a cabinet, remove all conductive metal objects from your person including rings, watches, neckla ces, and badge chains.
Handle ESD-Sensitive Components Carefully
Keep circuit cards, ASICs, and other ESD-sensitive components away fr om ESD sources
and extraneous electrical currents. Keep parts in ESD-protective packaging until installation, and store removed ESD-sensitive parts in protective packaging.
96257 Sun Confidential: Internal Only xvi
Revision A
■ Fiber Optic Component Handling Precautions
To prevent damage to optical fiber cables and connectors, and to mitigate inherent hazards from laser-light emissions, always follow these general handling precautions:
Protect Your Eyes
Never aim the output of a laser, or of an optical fiber connected to a laser , directly into your
eyes. Do not examine an optical connector on any cable that is still attached to its data
transmission port, since laser light may be present in the cable. Befor e examining the en d
of an optical fiber, verify that no laser-light signals are present. Always cap unused data
transmission ports on channel interface cards.
Handle Fiber Optic Components Gently
Handle fiber cables and connectors gently to prevent damage. Ne ver grasp cables or connectors with pliers or grippers, or attach pulling devices to them. Never bend fiber cables
(e.g., when routing along cable paths or guides) to a radius of <12 mm (<0.5 in.), and do
not coil cables to <96 mm (<3.74 in.) in diameter. Use strain-relief mechanisms to prevent
the weight of cables from damaging fibers. Protect cables from sharp edges or protrusions, heat sources, and other damaging conditions. Ensure that equ ipment openings and
floor cutouts have protective edging at cable contact points.
Prevent Contamination of Cable Ends
Avoid touching the core of optical cables, as this can contaminate fibers and prevent light
transmission. If a cable-end becomes contaminated, remove any loose debris using
canned air or by gently tapping the connector, then clean the cable-end with an approved
cleaning kit. Leave protective caps on cable-ends until cables are attached to a connector;
after disconnecting cables, always reinstall clean protective caps.
xvii Sun Confidential: Internal Only 96257
Revision A
About This Guide
About This Guide
■ Product Overview
The Sun StorageTek Virtual Storage Manager® (VSM®) is a disk-based virtual tape system that provides enterprise-class storage management capabilities for MVS-based systems. Its scalable design, which includes Virtual Tape Control System (VTCS) host software and an intelligent Virtual Tape Storage Subsystem (VTSS) disk buffer, optimizes
streaming workloads and backup and recovery functions, reduces management overhead, and maximizes tape capacity utilization to reduce data protection costs in a wide
range of storage environments.
■ Intended Audience
This document is intended for use by Sun Microsystems personnel and other qu alified service providers (QSPs)
tification, servicing, and technical support of VSM5 system equipment.
Users of this document should have a working knowledge of the following concepts and
technologies: virtualization; Ethernet; FICON, fibre channel, and network topologies; tape
storage (tape drives and tape libraries); and disk storage.
1
involved with site planning, installation, configuration, testing, cer-
■ Providing Feedback About This Document
Your feedback helps ensure the accuracy and completeness of this document. Please direct all comments regarding this publication to the Sun Learning Services e-mail feedback
system at
To assure proper handling of your correspondence, specify the publication name, part
number , edition number, and referenced page(s) in your e-mail. If you would like a personal response, you must also include your contact information. Submitted content becomes
the sole property of Sun.
slsfs@sun.com.
■ Optimizing Content For Electronic Viewing
If a digitized photograph, screen capture, line drawing, or oth er graphic h as been r educed
to fit in this document, small text in the image may be unreadable when viewed in an Adobe Acrobat
®
PDF file at 100% or lower scaling on some electronic displays.
To correct this problem, use Acrobat Reader scaling tools to increase the image size until
affected text becomes legible. The amount of ‘upscaling’ required will depends on several
factors, including: the original point size of the text; the original dimensions and resolution
of the image; and how much the image was scaled down.
1. Third-party contractors certified and authorized by Sun to work with systems and equipment described in this guide.
xviii Sun Confidential: Internal Only 96257
Revision A
■ Alert Messages
Alert messages used within this document are presented as follows:
Note: A note provides emphasis or additional useful detail about a topic or proce-
dure, and can either precede or follow the information it references.
CAUTION !
A caution directs urgent attention to an action or condition which could damage equipment or corrupt data or system software if the accompanying procedure is not completed or is performed incorrectly. A caution always precedes
the information it references.
DANGER !!
A danger message directs urgent attention to an action or condition that has
potential to create a hazardous situation or to cause immediate, severe, and
possibly fatal injury or adverse long-term health effects if the accompanying
procedure is not completed or is performed incorrectly. A danger message always precedes the information it references.
■ Notational and Typographic Conventions
The following notational and typographic conventions are us ed throughout this document
to highlight special words, phrases, and actions.
Item Example(s) Description of Convention
Publications; course titles Installation and Service Guide Italic font
MS Windows or GUI screen titles Ethernet Setup screen Italic underlined font
Computer keyboard input keys Press the [Enter
User-keyed non-variable inputs; system-
generated outputs
User-keyed variable inputs
E-mail and IP addresses; URLs; file and
folder names; active fields and icons in
GUI windows
Emphasized text Do not
Physical VTSS labels for FRUs, LED indi-
cators, ports, or switches
Hypertext link (in PDF file) to a figure, ta-
ble, procedure step, or section heading
Text references to numbered callouts in
accompanying artwork
show systemstate
Name = <
glsfs@sun.com
www.support.storagetek.com
cli.exe
POWER ON indicator; ETH0 port;
POWER ENABLE switch
See Figure 2-1 on page 2-27; R e-
peat Step 3; See “Assigning Pass-
words” on page 4-11.
Pull the D-ring handle [3]. Bold font in bold square brackets [ ]
system name
file; 129.80.64 subnet
touch exposed wiring... Underlined font
] key.
>
; click Submit;
Monospaced underlined font in
square brackets [ ]
Monospaced bold font
Monospaced italic bold font in an-
gled brackets < >
;
Monospaced underlined font
Bold caps font
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96257 Sun Confidential: Internal Only xix
Revision A
About This Guide
■ Where to Find Additional Information
Additional information about the complete line of Sun S tor ageTek products and services is
provided through various media, as described below.
Reference Documents
The VSM5 Virtual Tape Storage Subsystem (VTSS) is one of several hardware and software components that link together to create the VSM5 system. Besides this document, it
may be useful to consult some or all of the reference documents listed below to complete
planning, system assurance, installation, and se rvice tasks fo r other VSM component s designed for a specific customer site.
Document Name and Part Number Availability
VSM Hardware
VTSS for VSM5 – Planning and System Assurance Guide, 96257 1
VTSS for VSM5 – Installation and Service Guide, 96254 1
T9x40 Tape Drive Planning and Migration Guide, MT6004 1
Nearline Physical Planning Guide, ML0041 1
Nearline Enterprise 9310/4410/9360 LSM System Assurance Guide, ML6500 1
TimberWolf 9740 Library Storage Module System Assurance Guide, MT5100 1
VSM Software
VTCS n.n * Quick Reference Guide 1, 2
VTCS n.n * Installation and Configuration Guide 1, 2
VTCS n.n * Administrator’s Guide 1, 2
VTCS n.n * Command and Utility Reference 1, 2
VTCS n.n * Messages and Codes 1, 2
VTCS n.n * XML Reference 1, 2
Remote Service and Support
Service Delivery Platform System Assurance Guide 1, 3
Service Delivery Platform Installation and Configuration Guide 1, 3
Notes:
1. Sun StorageTek Customer Resource Center (CRC) website: www.support.storagetek.com.
2. Sun StorageTek Software Manufacturing and Distribution – Web
CRC T ools click Software Manufacturing and Distribution; E-mail
U.S. (outside Colorado) and Canada 1.800.436.5554, International and within Colorado 1.303.673.8562.
3. Sun StorageTek Hardware Manual Scheduling – Phone
• * Use document s labeled as version 6.0 or higher , which is the minimum host software level required for compatibil-
ity with VTSS back-end FICON channels.
: 1.303.673.6241.
: www.support.storagetek.com, then under
: LSVSMD-list@louisville.stortek.com; Phone :
xx Sun Confidential: Internal Only 96257
Revision A
VSM Engineering Website
Extensive and detailed information about VSM, including engineering do cuments, Redbooks, White Papers, and standards, is available through the VSM Engineering website at
http://vsm.stortek.com. Website access is restricted to Sun employees.
Customer Resource Center
The Sun StorageTek Customer Resource Center (CRC) website at www.support
.storagetek.com provides resources including product documents, software keys, code
downloads, SE tools, and information on product education and training. Website access
is restricted to Sun employees, registered customers with a current warranty or maintenance service agreement, and registered partners.
Product-Specific Documentation
The latest editions of documents for all Sun S torage Tek products can be printed from PDF
files available on the CRC website; see ”Customer Resource Center” above for more information. VSM documents, including those for VTCS software and VTSS hardware, are
available through the path Current Products > Tape Products > Virtual Storage Manager
on the CRC website.
VTCS software documents, including a Quick Reference Guide, Installation and Configu-
ration Guide, Administrator’s Guide, Command and Utility Reference, Messages and
Codes, and XML Reference) also are provided on a CD-ROM that ships with each VSM
system. To order additional CDs, contact Sun StorageTek Software Manufacturing and
Distribution (SMD) at 800.436.5554, 303.673.8600, or
request the VTCS Information CD. To order individual software documents in bound-book
format, contact the SMD group.
www.support.storagetek.com, and
Product Education and Training
The Sun Storage Tek Learning Network website at http://learning.stortek.com provides
education and training courses for all Sun products, including the VTSS for VSM5. Website access is restricted to Sun employees. Courses for the VSM5 system include:
• CRS100178
• CRS100267 – VSM MVS System Administration for customers
• CRS-102711 – Detached Operator Panel (DOP) webinar
• CRS101
• CRS100014
• CRS101182
96257 Sun Confidential: Internal Only xxi
– VSM MVS System Administration for employees
nnn – VTSS for VSM5 Differences
– SVA9500 and VSM Installation and Maintenance
– FICON Native - T9X40 Tape Drive.
Revision A
About This Guide
SE Support Tools
SE tools, white papers, and other content for use with Sun StorageTek products, including
VSM5 system equipment, are available through the SE Support Tools website at
http://setools. Website access is restricted to Sun employees.
Global Services Field Support Tools
Resources to assist with sales and support of VSM5 system equipment and other Sun
StorageTek products and services are located on the Global Services Field Support Tools
website at
cess is restricted to Sun employees.
http://sunsolve.central.sun .com/handbook_internal/FieldTools/. Website ac-
Storage Sales Community
Marketing collaterals and configuration documents for all Sun StorageTek products, including VSM5 system equipment, are available on the Storage Sales Community website
at
https://portal.storagetek.com/sales. Website access is restricted to Sun employees.
Partners
The Sun StorageTek Partners website at https://members.storagetek.com provides information about products, services, customer support, upcoming events, training programs, and sales tools to support Sun Partners. Website access is restricted to Sun employees and registered Sun partners.
‘Documents on CD’
Documents on CD is a set of CD-ROMs that contain documents for many Sun
StorageTek tape, disk, and storage networking products, and is shipped quarterly to field
offices. Contact your manager to obtain a current copy.
■ Colophon
This document was created using Adobe FrameMaker 7.0 publishing software, and was
converted to a PDF (portable document format) file using Adobe Acrobat Writer 6.0 document conversion software. Acrob at Reader software (Version 4.0 or higher)
view PDF versions of this document.
1
is required to
1. This software can be downloaded free from www.adobe.com.
xxii Sun Confidential: Internal Only 96257
Revision A
Planning and Implementation
END
Proposal Acceptance
Entry Forms Complete
SA = System Assurance
S
Overview
This chapter provides an overview of key participants, timelines, and activities involved in
planning for and implementing a VSM5 system.
Successful implementation requires regular communication and coordination between
customer personnel and the Sun account team. This ongoing collaboration helps ensure
that all factors critical to the implementation are identified and addressed before equipment is delivered to the site. The primary goals of the planning process are to:
• Ensure the VSM5 system is properly designed to meet the requirements of the customer, and that it is ordered, deliver ed, installed, configured, tested, certified, and turned
over with a minumum of disruptions and problems
• Ensure the installation site infrastructure is equipped to handle the power, data-handling,
and environmental requirements of VSM5 system equipment, and that customer personnel are trained to assist with delivery , inst allation, configuration, testing, certification, and
operation of the VSM5 system equipment.
Figure 1-1. System Assurance Proces s Flow
1
or OM Contacts
SSC
SA Team for
More Information
= Shared Ser Center
SC vices
OM = Orders Management
NO
START
System
Assurance
Planning Meetings
Ord Placementer
Are
Order
Worksheets or Sales
and Correct
?
YES
SSC
or OM Approves
the Order and
Assigns
a Ship Date
System
Assurance
Planning Meetings
Are the
Pre-Installation
Checklists Complete
and Correct
?
YES
Installation
Post installation
Follow-up
NO
SA Team Corr ects
Pre-installation
Checklists
96257 Sun Confidential: Internal Only 1-23
Revision A
Planning and Implementation Overview
■ Creating Planning Teams
Once a sales proposal has been accepted, the Sun customer service manager (CSM)
should confer with customer-site personnel including the network administrator, data center manager, and facilities manager to identify which individuals who should be involved
with implementation planning, site readiness planning, and delivery and installation planning.
Customer and Sun personnel who particip ate in these p lanning teams jointly own and control the various processes, activities, and deliverables of those teams.
Once the team participants h ave been identified, one customer team member and one
Sun team member should be selected to act as coordinators for each team. Re gular meetings should be scheduled to:
• Define roles and responsibilities for all team members
• Define required implementation activities and task completion dates
• Identify and address issues that could impede delivery, installation, or implementation of
system equipment.
Forms and worksheets in Appendix D can be used by both customer and Sun planning
team members to record key system hardware and software information, identify p lanning
factors and considerations, and record completion dates for critical planning and implementation activities.
Customer
of:
• Persons who will determine the configuration and location of VSM5 system equipment,
including but not limited to: the data center manager; one or more network administrators; the facilities manager; the site engineer, etc.
• Persons who will be directly involved with installation, testing, certification, and operation
of VSM5 system equipment, including but not limited to: facilities personnel; system operators; network/IT personnel, etc.
• Persons who will be involved with delivery and dock-to-data center transit of VSM5 system equipment, including but not limited to: the dock manager; dock personnel; facilities
personnel, etc.
Sun
representative (SR); the local customer services manager (CSM); a systems engineers
(SE); a system support specialist (SSS); a technical support specialist (TSS); a professional services (PS) consultant; and a customer service engineer (CSE).
membership for the various planning and implementation teams should consist
membership for the various teams may include some or all of the following: the sales
1-24 Sun Confidential: Internal Only 96257
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Planning / Readiness / Implementation Timelines
■ Planning / Readiness / Implementation Timelines
The following activity guidelines allow sufficient time for planning, readiness, and implementation tasks to be completed prio r to delive ry of VSM5 system e quip ment to a customer site.
1. Three months
• The network administrator, data center manager, and Sun account representative,
systems engineer (SE), and technical support specialist (TSS) define a system configuration that best addresses customer requirements.
• The site engineer, facilities manager, and Sun Professional Services consultant review site factors that present existing or potential safety and environmental hazards
which could negatively affect the operation of the VSM5 system. See “Site Evalua-
tion – External Considerations” and “Site Evaluation – Internal Considerations” on
page 4-46.
• The facilities manager and Sun Professional Services review equipment transfer requirements and define a compliance plan as needed. See “Transfering Equipment
Point-to-Point” on page 4-47.
• The facilities manager and Sun Professional Services consultant review power supply and cabling requirements, and evaluate compliance to requirements. See “Site
Power Distribution Systems” on page 4-49.
• The site engineer, facilities manager, and structural engineer (if needed) review floor
construction and load ratings, and evaluate compliance. See “Floor Construction Re-
quirements” and “Floor Loading Requirements” on page 4-52.
• The network administrator, data center manager, and Sun technical support specialist review data cabling requirements for the VSM5 system configuration, and evaluate compliance to requirements. See “Fibre Channel Cables — Available Lengths”
on page B-166.
before the scheduled delivery date for the VSM5 system equipment:
• After completing reviews of power, environment al, floor ing, and network connectivity
requirements, the site engineer and facilities manager schedule needed facilities upgrades, targeting completion for not later than
equipment (two weeks is preferable).
2. Two months
• The site engineer and facilities manager create a floorplan/layout for all VSM5 system equipment, and review it with the Sun Professional Services consulta nt. See
“Physical Space Requirements” on page 4-55.
Note: A copy of the final floorplan/layout should be given to the Sun sales represen-
tative to attach to the sales order.
• The facilities manager and Sun technical support specialist measure and record cable-layout distances between AC source power locations, host systems, network
servers, remote support devices, and VSM5 system hardware components.
96257 Sun Confidential: Internal Only 1-25
before the scheduled delivery date for the VSM5 system equipment:
Revision A
one week before delivery of system
Planning and Implementation Overview
• The dock manager and/or facilities manager and Sun customer service manager
identify any special shipping requirements, and notify the Sun manufacturing group
as needed.
• The Sun sales representative completes and submits the equipment sales order, including all necessary cabling and spare parts.
• The network administrator and data center manager select appropriate personnel for
VSM5 system training, targeting completion for no later than one week before delivery of equipment.
3. One month
• The network administrator, data center manager, and Sun sales representative verify
that all required components in the specified configuration, and all cables of the required length, have been ordered.
• The Sun customer service manager reconfirms the scheduled system delivery date
with the Sun manufacturing facility.
• The facilities manager verifies compliance of input power systems and power cabling
in the data center. See “Site Power Distribution Systems” on page 4-49.
• The facilities manager verifies environmental compliance and HVAC systems readiness in the delivery, staging, and installation areas.
• The site engineer and structural engineer verify floor loading compliance along the
delivery path and at the data center installation location. See “Floor Construction Re-
quirements” and “Floor Loading Requirements” on page 4-52.
• The Sun customer services manager identifies which Sun personnel will perform the
VSM5 system installation at the customer site.
4. Two weeks
• The Sun sales representative verifies that all parts and bills of material (BOM) have
been delivered to the site to allow hardware and software conversions and featu re
changes in previously-installed equipment.
before the scheduled delivery date for the VSM5 system equipment:
before the scheduled delivery date for the VSM5 system equipment:
• The facilities manager and Sun customer service manager verify the delivery dock
and data center personnel, and Sun CSEs who will be available to accept delivery of
the system equipment, and assist in unpackaging, point-to-point transfer, and installation of system equipment.
• The facilities manager, data center manager, and Sun customer service manager
agree on firm dates and timeframes for delivery, installation, certification, and operational testing of system equipment.
1-26 Sun Confidential: Internal Only 96257
Revision A
Configuration Planning
This chapter provides an overview of configuration planning considerations and activities
that are used to design a VSM5 system tailored to customer requirements, and to ensure
proper implementation of the system.
Designing an optimized VSM5 system to meet specific customer requirements requires
close collaboration between Sun personnel (the account represent ative (AR), systems engineers (SEs), and technical support specialists (TSSs)) and key customer decisionmakers (network administrators, data center managers, etc.) who are involved with selecting
and implementing the system.
Planning for more complex system implementations may require consult ation with the Sun
Global Professional Services group.
Table 2-1.Configuration Planning Overview
Key High-Level Activities Key Sub-Tasks Key Participants
• Use sizing tools to estimate requirements and propose a VSM5 system
configuration
• Define customer requirements.
• Assess budget ary constraints.
• Design an optimized VSM5 system
based on defined requirements
and constraints.
• Create high-level conceptual diagram
of proposed VSM5 system configuration
• Create det ailed engineering diagram of
proposed VSM5 system configuration
• Present VSM5 system physical and
functional configuration plans to key decisionmakers
• Complete applicable Appendix D worksheets
•Customer
trator; data center manager
: account representative;
•Sun
systems support specialist;
technical support specialist;
systems engineer
2
: network adminis-
96257 Sun Confidential: Internal Only 2-27
Revision A
Configuration Planning
■ Defining Customer Requirements
Customized tools are available to assist Sun personnel with estimating customer requirements and configuring a unique VSM5 system to meet those needs.
VSM Quick is a pre-sales tool package designed for use by SEs and ARs. It provides potential customers with a quick estimate of the size and scope of a VSM5 system that is tailored to their requirements.
VSM Quick and other VSM-related tools are available on the SE Tools website at
http://setools. Use of VSM Quick requires a Pentium system with a minimum of 128MB
RAM (256MB+ recommended), 8MB of free disk space, Windows 2000 or XP operating
system, and the MS Office Suite 2000 (or later).
The VSM Quick tool package currently consists of four discrete tools: the VSM Sizer tool,
MVC Sizer tool, MVC Migration tool, and CDS Sizer tool, as described in the following
pages. Figure 2-1 shows the VSM Quick tool selection screen.
Detailed information on how to use each tool is available in the help file th at accompanies
the download of the VSM Quick program.
1
Figure 2-1. VSM Quick Tool – Tool Selection Screen
1. Also, a CD-ROM with SE tools for many other StorageTek products is available on the SE tools website at http://setools, or
from the StorageTek Software Manufacturing and Distribution (SMD) group.
2-28 Sun Confidential: Internal Only 96257
Revision A
VSM Sizer Tool
As shown in Figure 2-2, the VSM Sizer tool requests input s on mount activity, file size, the
estimated growth rate of data, and the current configuration of libraries, transports, and
cartridges to determine customer requir eme nts for a VSM5 syst em .
Based on the results of its calculations, the tool identifies an optimum VSM5-VTSS configuration and minimum number of RTDs to meet the defined requirements. The tool also
suggests possible hardware reductions that could result from installing the proposed
VSM5 system.
Defining Customer Requirements
Figure 2-2. VSM Sizer Tool
96257 Sun Confidential: Internal Only 2-29
Revision A
Configuration Planning
MVC Sizer Tool
As shown in Figure 2-3, the MVC Sizer tool estimates the number of Multiple Volume Cartridges (MVCs) required for a VSM installation a t intervals of 90 d ays, 180 days, 27 0 days,
one year, two years, and three years, based on mount activity and average file size.
The tool also reports estimated hours needed for daily reclaim activity, and the aver age
number of MVCs to be added on a monthly basis after the first 90 days.
Figure 2-3. MVC Sizer Tool
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Revision A
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