Sun Microsystems 5602 User Manual
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Simplify
SANbox 5602 Switch Management
User’s Guide
Firmware Version 5.0
59097-01 A Page i
SANbox 5602 Switch Management
User’s Guide
Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no
responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its
use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications
described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no
representation nor warranty that such applications are suitable for the specified use without further testing or
modification. QLogic Corporation assumes no responsibility for any errors that may appear in this document.
This product is covered by one or more of the following patents: 6697359; other patents pending.
QLogic, SANbox, SANsurfer, SANblade, SANsurfer Switch Manager, and SANsurfer Management Suite are
trademarks or registered trademarks of QLogic Corporation.
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All other brand and product names are trademarks or registered trademarks of their respective owners.
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Document Revision History
Release, Revision A, February 2005
© 2000–2005 QLogic Corporation
First Printed: July 2004
All Rights Reserved Worldwide.
Printed in U.S.A.
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Table of Contents
Section 1 Introduction
1.1 Intended Audience ............................................................................................. 1-1
1.2 Related Materials ............................................................................................... 1-1
1.3 JDOM License.................................................................................................... 1-1
1.4 Technical Support............................................................................................... 1-2
1.4.1 Availability.................................................................................................. 1-3
1.4.2 Training......................................................................................................1-3
1.4.3 Contact Information ................................................................................... 1-3
Section 2 Using SANsurfer Switch Manager
2.1 Workstation Requirements................................................................................. 2-2
2.2 Installing the Management Application............................................................... 2-2
2.2.1 SANsurfer Switch Manager ....................................................................... 2-3
2.2.2 SANsurfer Management Suite................................................................... 2-4
2.2.2.1 SMS Installation for Windows........................................................... 2-4
2.2.2.2 SMS Installation for Linux................................................................. 2-6
2.2.2.3 SMS Installation for Solaris...............................................................2-8
2.3 Starting SANsurfer Switch Manager................................................................. 2-10
2.4 Exiting SANsurfer Switch Manager .................................................................. 2-12
2.5 Uninstalling SANsurfer Switch Manager .......................................................... 2-13
2.5.1 SMS Uninstall.......................................................................................... 2-14
2.5.2 Standalone Uninstall................................................................................2-15
2.6 Changing the Encryption Key for the Default Fabric View File......................... 2-15
2.7 Saving and Opening Fabric View Files ............................................................ 2-16
2.8 Setting SANsurfer Switch Manager Preferences ............................................. 2-16
2.9 Using Online Help ............................................................................................ 2-18
2.10 Viewing Software Version and Copyright Information ...................................... 2-18
2.11 SANsurfer Switch Manager User Interface ...................................................... 2-19
2.11.1 Menu Bars ............................................................................................... 2-20
2.11.1.1 Topology Display Menu .................................................................. 2-20
2.11.1.2 Faceplate Display Menu ................................................................. 2-21
2.11.1.3 Shortcut Keys ................................................................................. 2-21
2.11.2 Tool Bar ................................................................................................... 2-22
2.11.3 Fabric Tree .............................................................................................. 2-23
2.11.4 Graphic Window ...................................................................................... 2-24
2.11.5 Data Window and Tabs............................................................................ 2-24
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2.11.6 Working Status Indicator.......................................................................... 2-24
2.12 Using the Topology Display.............................................................................. 2-25
2.12.1 Switch and Link Status ............................................................................ 2-25
2.12.2 Working with Switches and Links ............................................................ 2-26
2.12.2.1 Selecting Switches and Links ......................................................... 2-26
2.12.2.2 Arranging Switches in the Display .................................................. 2-26
2.12.2.3 Opening the Faceplate and Topology Display Popup Menus......... 2-27
2.12.3 Topology Data Windows.......................................................................... 2-27
2.13 Using the Faceplate Display............................................................................. 2-28
2.13.1 Port Views and Status ............................................................................. 2-28
2.13.2 Working with Ports...................................................................................2-29
2.13.2.1 Selecting Ports................................................................................2-29
2.13.2.2 Opening the Faceplate Popup Menu.............................................. 2-29
2.13.3 Faceplate Data Windows......................................................................... 2-30
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Section 3 Managing Fabrics
3.1 RADIUS Servers ................................................................................................ 3-1
3.1.1 Adding a RADIUS Server .......................................................................... 3-2
3.1.2 Removing a RADIUS Server ..................................................................... 3-4
3.1.3 Editing RADIUS Server Information .......................................................... 3-5
3.1.4 Modifying Authentication Order RADIUS Server Information.................... 3-6
3.2 Securing a Fabric ............................................................................................... 3-7
3.2.1 Connection Security .................................................................................. 3-7
3.2.2 User Account Security............................................................................... 3-8
3.2.3 Security Consistency Checklist ................................................................. 3-8
3.2.4 Device Security..........................................................................................3-9
3.2.4.1 Edit Security Dialog ........................................................................ 3-10
3.2.4.2 Creating a Security Set................................................................... 3-11
3.2.4.3 Create Security Group Dialog......................................................... 3-12
3.2.4.4 Creating a Security Group .............................................................. 3-13
3.2.4.5 Create Security Group Member Dialog........................................... 3-14
3.2.4.6 Creating a Security Group Member................................................ 3-15
3.2.4.7 Editing the Security Configuration on a Switch............................... 3-16
3.2.4.8 Viewing Properties of a Security Set, Group, or Member............... 3-17
3.2.4.9 Using the Security Config Dialog.................................................... 3-17
3.2.4.10 Archiving a Security Configuration to a File.................................... 3-18
3.2.4.11 Activating a Security Set................................................................. 3-18
3.2.4.12 Deactivating a Security Set ............................................................ 3-18
3.2.4.13 Configured Security Data Window.................................................. 3-19
3.2.4.14 Active Security Data Window..........................................................3-19
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3.2.5 Fabric Services........................................................................................ 3-19
3.2.5.1 Enabling SNMP Configuration........................................................ 3-20
3.2.5.2 Enabling In-band Management ......................................................3-20
3.3 Tracking Fabric Firmware and Software Versions............................................ 3-20
3.3.1 Saving a Version Snapshot ..................................................................... 3-20
3.3.2 Viewing and Comparing Version Snapshots............................................ 3-21
3.3.3 Exporting Version Snapshots to a File..................................................... 3-21
3.4 Managing the Fabric Database ........................................................................ 3-22
3.4.1 Adding a Fabric ....................................................................................... 3-22
3.4.2 Removing a Fabric .................................................................................. 3-23
3.4.3 Opening a Fabric View File ..................................................................... 3-23
3.4.4 Saving a Fabric View File........................................................................ 3-24
3.4.5 Rediscovering a Fabric............................................................................ 3-24
3.4.6 Deleting Switches and Links.................................................................... 3-24
3.4.7 Adding a New Switch to a Fabric............................................................. 3-25
3.4.8 Replacing a Failed Switch ....................................................................... 3-26
3.5 Displaying Fabric Information...........................................................................3-27
3.5.1 Fabric Status............................................................................................ 3-27
3.5.2 Displaying the Event Browser.................................................................. 3-29
3.5.2.1 Filtering the Event Browser ............................................................3-31
3.5.2.2 Sorting the Event Browser.............................................................. 3-32
3.5.2.3 Saving the Event Browser to a File ................................................ 3-32
3.5.3 Devices Data Window ............................................................................. 3-33
3.5.4 Active Zone Set Data Window................................................................. 3-34
3.5.4.1 Link Data Window........................................................................... 3-35
3.6 Working with Device Information and Nicknames............................................ 3-35
3.6.1 Displaying Detailed Device Information................................................... 3-35
3.6.2 Exporting Device Information to a File..................................................... 3-36
3.6.3 Managing Device Port Nicknames .......................................................... 3-36
3.6.3.1 Creating a Nickname ...................................................................... 3-36
3.6.3.2 Editing a Nickname......................................................................... 3-37
3.6.3.3 Deleting a Nickname ...................................................................... 3-37
3.6.3.4 Exporting Nicknames to a File........................................................ 3-37
3.6.3.5 Importing a Nicknames File ............................................................ 3-38
3.7 Zoning a Fabric ................................................................................................ 3-38
3.7.1 Zoning Concepts ..................................................................................... 3-38
3.7.1.1 Zones.............................................................................................. 3-39
3.7.1.2 Aliases ............................................................................................ 3-40
3.7.1.3 Zone Sets .......................................................................................3-40
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3.7.1.4 Zoning Database ............................................................................ 3-41
3.7.2 Using the Zoning Wizard ......................................................................... 3-42
3.7.3 Managing the Zoning Database .............................................................. 3-42
3.7.3.1 Editing the Zoning Database .......................................................... 3-43
3.7.3.2 Configuring the Zoning Database................................................... 3-46
3.7.3.3 Saving the Zoning Database to a File............................................. 3-47
3.7.3.4 Restoring the Zoning Database from a File.................................... 3-47
3.7.3.5 Restoring the Default Zoning Database..........................................3-48
3.7.3.6 Removing All Zoning Definitions..................................................... 3-48
3.7.4 Managing Zone Sets ............................................................................... 3-49
3.7.4.1 Creating a Zone Set .......................................................................3-49
3.7.4.2 Activating and Deactivating a Zone Set.......................................... 3-50
3.7.4.3 Copying a Zone to a Zone Set........................................................ 3-50
3.7.4.4 Removing a Zone from a Zone Set or from All Zone Sets.............. 3-51
3.7.4.5 Removing a Zone Set..................................................................... 3-51
3.7.5 Managing Zones...................................................................................... 3-52
3.7.5.1 Creating a Zone in a Zone Set .......................................................3-53
3.7.5.2 Adding Zone Members ................................................................... 3-54
3.7.5.3 Renaming a Zone or a Zone Set .................................................... 3-55
3.7.5.4 Removing a Zone Member ............................................................. 3-55
3.7.5.5 Removing a Zone from a Zone Set ................................................ 3-55
3.7.5.6 Removing a Zone from All Zone Sets............................................. 3-55
3.7.5.7 Changing Zone Types .................................................................... 3-56
3.7.6 Managing Aliases .................................................................................... 3-56
3.7.6.1 Creating an Alias ............................................................................3-56
3.7.6.2 Adding a Member to an Alias ......................................................... 3-57
3.7.6.3 Removing an Alias from All Zones ................................................. 3-57
3.7.7 Merging Fabrics and Zoning.................................................................... 3-58
3.7.7.1 Zone Merge Failure ........................................................................3-58
3.7.7.2 Zone Merge Failure Recovery ........................................................ 3-58
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Section 4 Managing Switches
4.1 Managing User Accounts ................................................................................... 4-1
4.1.1 Creating User Accounts............................................................................. 4-3
4.1.2 Removing a User Account.........................................................................4-4
4.1.3 Changing a User Account Password......................................................... 4-5
4.1.4 Modifying a User Account..........................................................................4-6
4.2 Displaying Switch Information ............................................................................ 4-7
4.2.1 Devices Data Window ............................................................................... 4-8
4.2.2 Switch Data Window.................................................................................. 4-8
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4.2.3 Port Statistics Data Window .................................................................... 4-12
4.2.4 Port Information Data Window.................................................................4-12
4.2.5 Configured Zonesets Data Window......................................................... 4-13
4.3 Configuring Port Threshold Alarms .................................................................. 4-14
4.4 Paging a Switch................................................................................................ 4-15
4.5 Setting the Date/Time and Enabling NTP Client .............................................. 4-16
4.6 Resetting a Switch............................................................................................ 4-16
4.7 Configuring a Switch ........................................................................................ 4-18
4.7.1 Using the Configuration Wizard............................................................... 4-18
4.7.2 Switch Properties..................................................................................... 4-19
4.7.2.1 Symbolic Name .............................................................................. 4-19
4.7.2.2 Switch Administrative States........................................................... 4-20
4.7.2.3 Domain ID and Domain ID Lock ..................................................... 4-21
4.7.2.4 Fabric Device Management Interface............................................. 4-21
4.7.2.5 Broadcast Support.......................................................................... 4-22
4.7.2.6 In-band Management .....................................................................4-22
4.7.3 Advanced Switch Properties.................................................................... 4-23
4.7.3.1 Interop Mode for Zoning ................................................................. 4-23
4.7.3.2 Legacy Port Address Format.......................................................... 4-24
4.7.3.3 Timeout Values ............................................................................... 4-24
4.7.4 System Services Dialog........................................................................... 4-25
4.7.5 Security Consistency Checklist Dialog .................................................... 4-26
4.7.6 Network Properties.................................................................................. 4-27
4.7.6.1 IP Configuration.............................................................................. 4-28
4.7.6.2 Remote Logging ............................................................................. 4-29
4.7.6.3 NTP Client ......................................................................................4-29
4.7.7 SNMP Properties..................................................................................... 4-30
4.7.7.1 SNMP Configuration....................................................................... 4-31
4.7.7.2 SNMP Trap Configuration...............................................................4-32
4.8 Managing Switch Stacks .................................................................................. 4-33
4.8.1 Syslog...................................................................................................... 4-35
4.8.2 Select Source Dialog............................................................................... 4-35
4.9 Archiving a Switch............................................................................................ 4-36
4.10 Restoring a Switch ........................................................................................... 4-37
4.11 Restoring the Factory Default Configuration .................................................... 4-39
4.12 Downloading a Support File ............................................................................. 4-41
4.13 Upgrading the Switch Using License Keys....................................................... 4-41
4.14 Installing Firmware ........................................................................................... 4-42
4.14.1 Displaying Hardware Status .................................................................... 4-44
User’s Guide
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Section 5 Managing Ports
5.1 Displaying Port Information ................................................................................ 5-1
5.1.1 Monitoring Port Status ............................................................................... 5-2
5.1.1.1 Displaying Port Types....................................................................... 5-2
5.1.1.2 Displaying Port Operational States................................................... 5-3
5.1.1.3 Displaying Port Speeds .................................................................... 5-3
5.1.1.4 Displaying Transceiver Media Status................................................ 5-4
5.1.2 Port Statistics Data Window ...................................................................... 5-5
5.1.3 Port Information Data Window...................................................................5-8
5.2 Configuring Ports.............................................................................................. 5-10
5.2.1 Changing Port Administrative States....................................................... 5-11
5.2.2 Changing Port Speeds ............................................................................ 5-12
5.2.3 Changing Port Types ............................................................................... 5-13
5.2.4 I/O Stream Guard .................................................................................... 5-13
5.2.5 Device Scan ............................................................................................ 5-14
5.2.6 Changing Port Symbolic Name ............................................................... 5-14
5.3 Using the Extended Credits Wizard ................................................................. 5-14
5.4 Resetting a Port................................................................................................ 5-15
5.5 Testing Ports..................................................................................................... 5-16
5.6 Graphing Port Performance ............................................................................. 5-18
5.6.1 Starting SANsurfer Performance Viewer ................................................. 5-19
5.6.2 Exiting SANsurfer Performance Viewer................................................... 5-19
5.6.3 Saving and Opening Performance View Files......................................... 5-21
5.6.4 Changing the Default Performance View File Encryption Key ................ 5-21
5.6.5 Setting SANsurfer Performance Viewer Preferences.............................. 5-22
5.6.6 Setting the Polling Frequency.................................................................. 5-22
5.6.7 Displaying Graphs for a Switch ............................................................... 5-23
5.6.7.1 Displaying Graphs for a Stack ........................................................ 5-23
5.6.7.2 Arranging Graphs in the Display..................................................... 5-24
5.6.7.3 Customizing Graphs ....................................................................... 5-24
5.6.7.4 Setting Global Graph Type ............................................................. 5-26
5.6.7.5 Rescaling a Selected Graph........................................................... 5-26
5.6.8 Printing Graphs........................................................................................5-26
5.6.9 Saving Graph Statistics to a File.............................................................. 5-26
Appendix A Command Line Interface
A.1 Logging On to a Switch ......................................................................................A-1
A.2 User Accounts....................................................................................................A-2
A.3 Working with Switch Configurations...................................................................A-2
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A.3.1 Modifying a Configuration..........................................................................A-3
A.3.2 Backing up and Restoring Switch Configurations......................................A-4
A.4 Commands .........................................................................................................A-6
Admin Command.......................................................................................A-8
Alias Command .........................................................................................A-9
CIM Command ........................................................................................A-11
CIMListener Command............................................................................A-12
CIMSubscription Command.....................................................................A-14
Config Command.....................................................................................A-16
Create Command ....................................................................................A-19
Date Command .......................................................................................A-22
Feature Command...................................................................................A-23
Firmware Install Command......................................................................A-23
Group Command.....................................................................................A-25
Hardreset Command ...............................................................................A-33
Help Command........................................................................................A-34
History Command....................................................................................A-35
Hotreset Command .................................................................................A-36
Image Command.....................................................................................A-37
Lip Command ..........................................................................................A-40
Passwd Command ..................................................................................A-41
Ping Command........................................................................................A-42
Ps Command...........................................................................................A-43
Quit Command ........................................................................................A-44
Reset Command......................................................................................A-45
Security Command..................................................................................A-53
Securityset Command .............................................................................A-57
Set Command..........................................................................................A-59
Set Config Command ..............................................................................A-61
Set Log Command...................................................................................A-75
Set Port Command..................................................................................A-79
Set Setup Command ...............................................................................A-81
Show Command......................................................................................A-91
Show Config Command.........................................................................A-106
Show Log Command.............................................................................A-109
Show Perf Command ............................................................................A-112
Show Setup Command..........................................................................A-114
Shutdown Command............................................................................. A-118
Test Command ...................................................................................... A-119
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Uptime Command..................................................................................A-122
User Command .....................................................................................A-123
Whoami Command................................................................................A-126
Zone Command.....................................................................................A-127
Zoneset Command................................................................................A-131
Zoning Command..................................................................................A-133
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Glossary
Index
Figures
Figure Page
2-1 Initial Startup Dialog..................................................................................................... 2-11
2-2 SANsurfer Switch Manager Window............................................................................ 2-12
2-3 Save Default Fabric View File Dialog...........................................................................2-12
2-4 Load Default Fabric File Dialog.................................................................................... 2-13
2-5 Preferences Dialog – SANsurfer Switch Manager ....................................................... 2-17
2-6 SANsurfer Switch Manager Display Elements............................................................. 2-19
2-7 Topology Display Menu................................................................................................2-20
2-8 Faceplate Display Menu............................................................................................... 2-21
2-9 Fabric Tree................................................................................................................... 2-23
2-10 Topology Display..........................................................................................................2-25
2-11 Faceplate Display......................................................................................................... 2-28
3-1 Add Radius Server ......................................................................................................... 3-2
3-2 Remove Radius Server.................................................................................................. 3-4
3-3 Edit Radius Server Information ...................................................................................... 3-5
3-4 Modify Authentication Order - Radius Server Information.............................................. 3-6
3-5 Edit Security Dialog...................................................................................................... 3-10
3-6 Create Security Group Dialog ...................................................................................... 3-12
3-7 Create a Security Group Member Dialog..................................................................... 3-14
3-8 Security Config Dialog.................................................................................................. 3-17
3-9 Fabric Version Snapshot Analysis Dialog .................................................................... 3-21
3-10 Add a New Fabric Dialog ............................................................................................. 3-22
3-11 Events Browser............................................................................................................ 3-29
3-12 Filter Events Dialog...................................................................................................... 3-31
3-13 Active Zone Set Data Window ..................................................................................... 3-34
3-14 Detailed Devices Display Dialog .................................................................................. 3-35
3-15 Edit Zoning Dialog........................................................................................................ 3-43
3-16 Zoning Config Dialog....................................................................................................3-46
4-1 User Account Administration Dialog – Add Account ...................................................... 4-3
4-2 User Account Administration Dialog – Remove Account ............................................... 4-4
4-3 User Account Administration Dialog – Change Password ............................................. 4-5
4-4 User Account Administration Dialog - Modify Account................................................... 4-6
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4-5 Faceplate Display - Switch Information..........................................................................4-7
4-6 Configured Zonesets Data Window ............................................................................. 4-13
4-7 Port Threshold Alarm Configuration Dialog.................................................................. 4-14
4-8 Port Threshold Alarm Example .................................................................................... 4-15
4-9 Switch Properties Dialog.............................................................................................. 4-19
4-10 Advanced Switch Properties Dialog............................................................................. 4-23
4-11 System Services Dialog ............................................................................................... 4-25
4-12 Network Properties Dialog ........................................................................................... 4-27
4-13 SNMP Properties Dialog .............................................................................................. 4-30
4-14 Switch Stacks...............................................................................................................4-33
4-15 Syslog Dialog ...............................................................................................................4-35
4-16 Restore Dialogs – Full and Selective ........................................................................... 4-37
4-17 Features License Key Dialog ....................................................................................... 4-42
4-18 Add License Key Dialog............................................................................................... 4-42
4-19 Hardware Status LEDs................................................................................................. 4-44
5-1 Faceplate Display – Port Information............................................................................. 5-1
5-2 Port Properties Dialog.................................................................................................. 5-10
5-3 Designate Donor Ports................................................................................................. 5-15
5-4 Port Loopback Test Dialog........................................................................................... 5-16
5-5 Fabric View Graphs...................................................................................................... 5-18
5-6 Save Default Performance View File Dialog ................................................................ 5-20
5-7 Load Default View File Dialog...................................................................................... 5-20
5-8 Preferences – SANsurfer Performance Viewer............................................................ 5-22
5-9 Default Graph Options Dialog ...................................................................................... 5-24
User’s Guide
Tables
Table Page
2-1 Workstation Requirements............................................................................................. 2-2
2-2 Tool Bar Buttons .......................................................................................................... 2-22
3-1 Topology Display Switch and Status Icons .................................................................. 3-28
3-2 Severity Levels............................................................................................................. 3-30
3-3 Devices Data Window Entries...................................................................................... 3-33
3-4 Edit Zoning Dialog Tool Bar Buttons and Icons ........................................................... 3-45
4-1 Factory User Accounts...................................................................................................4-2
4-2 Switch Data Window Entries.......................................................................................... 4-8
4-3 Switch Resets .............................................................................................................. 4-17
4-4 Switch Administrative States........................................................................................4-20
4-5 Timeout Values ............................................................................................................ 4-24
4-6 IP Configuration Parameters........................................................................................ 4-28
4-7 SNMP Configuration Parameters................................................................................. 4-31
4-8 SNMP Trap Configuration Parameters ........................................................................ 4-32
4-9 Factory Default Configuration Settings ........................................................................ 4-39
5-1 Port Types...................................................................................................................... 5-2
5-2 Port Operational States.................................................................................................. 5-3
5-3 Port Speeds ...................................................................................................................5-3
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5-4 Port Transceiver Media View ......................................................................................... 5-4
5-5 Port Statistics Data Window Entries............................................................................... 5-5
5-6 Port Information Data Window Entries........................................................................... 5-8
5-7 Port Administrative States............................................................................................ 5-11
5-8 Port Speeds .................................................................................................................5-12
5-9 Port Types.................................................................................................................... 5-13
A-1 Command-Line Completion ...........................................................................................A-6
A-2 Commands Listed by Authority Level.............................................................................A-7
A-3 CIM Listener Configuration Parameters.......................................................................A-12
A-4 CIM Subscription Configuration Parameters................................................................A-14
A-5 ISL Group Member Attributes ......................................................................................A-26
A-6 Port Group Member Attributes .....................................................................................A-27
A-7 MS Group Member Attributes ......................................................................................A-28
A-8 Group Member Attributes.............................................................................................A-29
A-9 Switch Configuration Defaults ......................................................................................A-47
A-10 Port Configuration Defaults..........................................................................................A-48
A-11 Port Threshold Alarm Configuration Defaults...............................................................A-49
A-12 Zoning Configuration Defaults......................................................................................A-49
A-13 SNMP Configuration Defaults ......................................................................................A-50
A-14 RADIUS Configuration Defaults...................................................................................A-50
A-15 Services Configuration Defaults...................................................................................A-51
A-16 System Configuration Defaults.....................................................................................A-52
A-17 Security Configuration Defaults....................................................................................A-52
A-18 Set Config Port Parameters .........................................................................................A-61
A-19 Security Configuration Parameters ..............................................................................A-64
A-20 Set Config Switch Parameters .....................................................................................A-65
A-21 Set Config Threshold Parameters................................................................................A-67
A-22 Set Config Zoning Parameters.....................................................................................A-68
A-23 RADIUS Service Settings.............................................................................................A-81
A-24 Switch Services Settings..............................................................................................A-83
A-25 SNMP Configuration Settings ......................................................................................A-85
A-26 System Configuration Settings.....................................................................................A-86
A-27 Show Port Parameters.................................................................................................A-94
A-28 Switch Operational Parameters ...................................................................................A-97
A-29 Zoning Database Limits .............................................................................................A-134
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Page xii 59097-01 A
Section 1
Introduction
This manual describes the switch management tools which include the SANsurfer
Switch Manager application (version 5.00) and the Command Line Interface (CLI)
for the SANbox 5602 Fibre Channel switch (firmware version 5.0). The SANbox
5602 switch is a 20-port non-blocking Fibre Channel switch. This manual defines
the features, components, and performance characteristics of the SANbox 5602
switch. The SANsurfer Switch Manager application is the primary focus of this
manual which is organized as follows:
Section 1 describes the intended audience for this manual, related
materials, and technical support.
Section 2 describes how to use SANsurfer Switch Manager, its menus, and
its displays.
Section 3 describes fabric management tasks.
Section 4 describes switch management tasks.
Section 5 describes port and device management tasks.
Appendix A describes the command line interface.
A glossary of terms and an index are also provided.
1.1
Intended Audience
This manual introduces the switch management products and explains their
installation and use. It is intended for users responsible for installing and using
switch management tools.
1.2
Related Materials
Refer to the following manuals for information about switch hardware and
installation.
SANbox 5602 Fibre Channel Switch Installation Guide, publication number
59096-01 Rev. A.
1.3
JDOM License
This product includes software developed by the JDOM Project
(http://www.jdom.org/). Copyright (C) 2000-2002 Brett McLaughlin & Jason
Hunter. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
59097-01 A 1-1
1 – Introduction
Technical Support
1. Redistributions of source code must retain the above copyright notice, this
2. Redistributions in binary form must reproduce the above copyright notice,
3. The name "JDOM" must not be used to endorse or promote products
4. Products derived from this software may not be called "JDOM", nor may
In addition, we request (but do not require) that you include in the end-user
documentation provided with the redistribution and/or in the software itself an
acknowledgement equivalent to the following: "This product includes software
developed by the JDOM Project (http://www.jdom.org/)."
Alternatively, the acknowledgment may be graphical using the logos available at
http://www.jdom.org/images/logos.
0
list of conditions, and the following disclaimer.
this list of conditions, and the disclaimer that follows these conditions in the
documentation and/or other materials provided with the distribution.
derived from this software without prior written permission. For written
permission, please contact license@jdom.org.
"JDOM" appear in their name, without prior written permission from the
JDOM Project Management (pm@jdom.org).
THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE JDOM AUTHORS
OR THE PROJECT CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
This software consists of voluntary contributions made by many individuals on
behalf of the JDOM Project and was originally created by Brett McLaughlin
<brett@jdom.org> and Jason Hunter <jhunter@jdom.org>. For more information
on the JDOM Project, please see <http://www.jdom.org/>.
1.4
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
1-2 59097-01 A
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1.4.1
Availability
1.4.2
Training
1 – Introduction
Technical Support
Visit the QLogic support Web site listed in Contact Information for the latest
firmware and software updates.
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
QLogic offers certification training for the technical professional for both the
SANblade™ HBAs and the SANbox 5602 switches. From the training link at
www.qlogic.com, you may choose Electronic-Based Training or schedule an
intensive "hands-on" Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com
1.4.3
Contact Information
Telephone: +1 952-932-4040
Fax: +1 952-932-4018
Email:
Technical Service
Technical Training
QLogic Web Site: www.qlogic.com
Technical Support Web Site: support.qlogic.com
support@qlogic.com
tech.training@qlogic.com
59097-01 A 1-3
1 – Introduction
Technical Support
Notes
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1-4 59097-01 A
Section 2
Using SANsurfer Switch Manager
This section describes how to use the SANsurfer Switch Manager application and
its menus. The following topics are covered:
Workstation Requirements
Installing the Management Application
Starting SANsurfer Switch Manager
Exiting SANsurfer Switch Manager
Uninstalling SANsurfer Switch Manager
Changing the Encryption Key for the Default Fabric View File
Saving and Opening Fabric View Files
Setting SANsurfer Switch Manager Preferences
Using Online Help
Viewing Software Version and Copyright Information
SANsurfer Switch Manager User Interface
Using the Topology Display
Using the Faceplate Display
59097-01 A 2-1
2 – Using SANsurfer Switch Manager
Workstation Requirements
2.1
Workstation Requirements
The requirements for fabric management workstations running SANsurfer Switch
Manager are described in Table 2-1:
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Table 2-1. Workstation Requirements
Operating System
Memory 256 MB or more
Disk Space 150 MB per installation
Processor 500 MHz or faster
Hardware
Internet Browser Microsoft® Internet Explorer® 5.0 and later
Telnet workstations require an RJ-45 Ethernet port or an RS-232 serial port and
an operating system with a Telnet client.
2.2
Windows® 2000, 2003, and XP
Solaris™ 8, 9, and 10
Linux® Red Hat® EL 3.x
S.u.S.E® Linux 9.0 Enterprise
Mac OS X® 10.3
CD-ROM drive,
Netscape® Navigator® 4.72 and later
Mozilla™ 1.02 and later
Safari®
Java 2 Run Time Environment to support the web applet
RJ-45 Ethernet port, RS-232 serial port (optional)
Installing the Management Application
You can manage the switch using SANsurfer Switch Manager as a standalone
application or as a part of SANsurfer Management Suite™. SANsurfer
Management Suite is QLogic’s integrated fabric management application,
managing both HBAs and switches.
If your switch was shipped with a SANsurfer Switch Manager Disk, refer to
”SANsurfer Switch Manager” on page 2-3 for instructions on how to install
SANsurfer Switch Manager.
If your switch was shipped with a SANsurfer Management Suite Disk, refer
to ”SANsurfer Management Suite” on page 2-4 for instructions on how to
install and upgrade SANsurfer Management Suite.
2-2 59097-01 A
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2.2.1
SANsurfer Switch Manager
You can install SANsurfer Switch Manager on a Windows, Linux, Solaris, or Mac
OS X workstation. To install the SANsurfer Switch Manager application from the
SANsurfer Switch Manager Installation Disk, do the following:
For a Windows platform:
1. Close all programs currently running, and insert the SANsurfer Switch
Manager Installation Disk into the management workstation CD-ROM drive.
2. In the upper left corner of the product introduction screen, click
Management Software.
3. Locate your platform in the table and click Install.
If the product introduction screen does not open in step 2, open the CD with
Windows Explorer and run the installation program with the following path:
data\files\Management_Software\Windows\Windows_5.00.xx.xx.exe
For a Linux platform:
2 – Using SANsurfer Switch Manager
Installing the Management Application
Open the CD and run the installation program with the following path:
data/files/Management_Software/Linux/Linux_5.00.xx.xx.bin
If there is no CD-ROM icon, do the following:
1. Open an xterm or other terminal window.
2. Mount the CD-ROM. From a shell prompt, enter the following:
mount /mnt/cdrom
3. Change directory to the location of the install program:
cd /mnt/cdrom/data/files/Management_Software/Linux
4. Execute the install program and follow the installation instructions.
Linux_5.00.xx.xx.bin
For a Solaris platform:
1. Open a terminal window. If the disk isn’t already mounted, enter the
following command:
volcheck
2. Enter following command to move to the directory on the CD that contains
the executable:
cd /cdrom/cdrom0/data/files/Management_Software/solaris
3. Execute the install program and follow the installation instructions:
Solaris_5.00.xx.xx.bin
59097-01 A 2-3
2 – Using SANsurfer Switch Manager
Installing the Management Application
For a Mac OS X platform:
1. Open the CD and move to the following folder:
data/files/Management_Software/MacOSX
2. Double click the applicaton zip file (MacOSX_5.00.xx_xxxx.zip). This
will place the install program on your desktop.
3. Locate the Install program icon on your desktop, execute it, and follow
the installation instructions.
2.2.2
SANsurfer Management Suite
The following instructions describe how to install SANsurfer Management Suite
and upgrade SANsurfer Switch Manager. You can install SANsurfer Management
Suite (SMS) on a Windows, Linux, or Solaris workstation. Choose the instructions
for your workstation:
SMS Installation for Windows
SMS Installation for Linux
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SMS Installation for Solaris
2.2.2.1
SMS Installation for Windows
Close all programs currently running, and insert the SANsurfer Management Suite
Installation Disk into the management workstation CD-ROM drive.
1. If the SANsurfer Management Suite start page does not open in your default
browser, do the following:
a. Using Windows Explorer, double-click the drive letter which contains
the SANsurfer Management Suite Disk.
b. Locate and double-click the Start_Here.htm file to open the SANsurfer
Management Suite start page in your default browser.
2. On the SANsurfer Management Suite start page, click the SANbox Switch
Software button.
3. On the SANbox Switch Software page, scroll to the SANbox 5602 Series
area.
4. In the Operating System column, click the Win NT/2000 link.
5. Click the SANsurfer Management Software link to open the File Download
dialog.
2-4 59097-01 A
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2 – Using SANsurfer Switch Manager
Installing the Management Application
6. You can run the installation file from the CD-ROM or download the
installation file to your hard drive. Choose one of the following:
Open the installation file from the CD-ROM and follow the SANsurfer
Switch Manager installation instructions.
Specify a location in which to save the
sansurfer_windows_install.exe file, and click the Save button.
Double-click the saved sansurfer_windows_install.exe file and
follow the installation instructions.
7. When the installation is complete, start SANsurfer Management Suite using
the SANsurfer file from the SANsurfer Management Suite installation
directory. You can also start SANsurfer Management Suite by clicking the
SANsurfer icon (if installed) on the desktop or from the Start menu. In SMS,
Click the Switch tab in the left pane. From the Help menu, select About ...
and make note of the version number. Close SANsurfer Management Suite.
8. To ensure you are using the most recent version of SANsurfer Switch
Manager, visit the QLogic support web page and go to Drivers, Software and
Manuals.
a. Select your switch model from the pull-down menu. Locate the
description for SANsurfer Switch Manager for Windows under
"Management Software".
b. If the release version number (5.00.xx) is greater than what is currently
installed, download the new version and proceed to step 9. Otherwise,
no upgrade is needed and the SMS installation is complete.
9. To start the installer, open the zip file and run the
SANsurferSwitchMgr_Windows_5.00.xx.exe file.
10. When prompted for an installation directory, click the Choose button and
select the same folder as the SANsurfer Management Suite installation in
step 6. The default SMS installation directory is C:\Program Files\QLogic
Corporation\SANsurfer. Click the Next button.
11. When prompted for the location in which to create the program icons, click
the In an Existing Group radio button, then specify the same group that
was used for the SMS installation. The default SMS group is "QLogic
Management Suite". Click the Next button.
12. Click the Install button to the start the installation. When the installation is
complete, click the Done button.
13. In the SMS install directory, enter the following command to execute the
chglax.bat file. If prompted to overwrite an existing file, enter Y to do so.
chglax.bat
14. Restart SANsurfer Switch Manager from SANsurfer Management suite as
you did in step 7 and confirm that the new version is running.
59097-01 A 2-5
2 – Using SANsurfer Switch Manager
Installing the Management Application
2.2.2.2
SMS Installation for Linux
Close all programs currently running, and insert the SANsurfer Management Suite
Installation Disk into the management workstation CD-ROM drive.
1. If a file browser dialog opens showing icons for the contents of the CD-ROM,
double-click the Start_Here.htm file to open the SANsurfer Management
Suite start page. If a file browser does not open, double-click the CD-ROM
icon to open the browser. If there is no CD-ROM icon, do the following:
a. Open an xterm or other terminal window.
b. Mount the CD-ROM. From a shell prompt, enter the following
command:
mount /mnt/cdrom
c. Execute your web browser to view the Start_Here.htm document
using one of the following commands:
mozilla file:/mnt/cdrom/Start_Here.htm
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or
netscape file:/mnt/cdrom/Start_Here.htm
d. The SANsurfer Management Suite start page opens in your browser.
2. On the SANsurfer Management Suite start page, click the SANbox Switch
Software button.
3. On the SANbox Switch Software page, scroll to the SANbox 5602 Series
area.
4. In the Operating System column, click the Linux link.
5. Click the SANsurfer Management Software link to open the File Download
dialog.
6. Enter a path name to save the sansurfer_linux_install.bin file, and click
the Save button.
7. Open a terminal window for the directory in which the
sansurfer_linux_install.bin file was saved, and make the file executable.
chmod +x sansurfer_linux_install.bin
8. Execute the install program and follow the installation instructions
./sansurfer_linux_install.bin
9. When the installation is complete, start SANsurfer Management Suite using
the SANsurfer file in the installation directory. Click the Switch tab from the
left pane to open SANsurfer Switch Manager. From the Help menu, select
About ... and make note of the release version number. Close SANsurfer
Management Suite.
2-6 59097-01 A
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2 – Using SANsurfer Switch Manager
Installing the Management Application
10. To ensure that you are using the most recent version of SANsurfer Switch
Manager, visit the QLogic support web page and go to Drivers, Software and
Manuals.
a. Select your switch model from the pull-down menu. Locate the
description for SANsurfer Switch Manager for Linux under
"Management Software".
b. If the release version number (5.00.xx) is greater than what is currently
installed on your workstation, down load the new version and proceed
to step 11. Otherwise, no upgrade is needed and the SMS installation
is complete.
11. From the tar.gz file, extract the SANsurferSwitchMgr_Linux_5.00.xx.bin
file and make the file executable.
chmod +x sansurferswitchmgr_linux_5.02.xx.bin
12. Execute the install program and follow the installation instructions.
./sansurferswitchmgr_linux_5.02.xx.bin
13. When prompted for an installation directory, click the Choose button and
select the same folder as the SANsurfer Management Suite installation in
step 9. The default SMS installation directory is
/opt/QLogic_Corporation/SANsurfer.
14. Enter the following script command from the installation directory:
./chglax
15. Start SANsurfer Switch Manager from SANsurfer Management suite as you
did in step 9 and confirm that the new version is running.
59097-01 A 2-7
2 – Using SANsurfer Switch Manager
Installing the Management Application
2.2.2.3
SMS Installation for Solaris
To install the SANsurfer Switch Manager application on Solaris from the
SANsurfer Management Suite CD-ROM, do the following:
1. Insert the SANsurfer Management Suite Disk into the management
workstation CD-ROM drive. If the SANsurfer Management Suite start page
does not open in your default browser, do the following:
a. Right-click the Workspace Menu.
b. Select File, then select File Manager.
c. In File Manager, double-click the CD-ROM folder, and then
double-click the Sansurfer folder.
d. In the Sansurfer folder, double-click the Start_Here.htm file to open
the SANsurfer Management Suite start page in your default browser.
2. On the SANsurfer Management Suite start page, click the SANbox Switch
Software button.
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3. On the SANbox Switch Software page, scroll to the SANbox 5602 Series
area.
4. In the Operating System column, click the Solaris SPARC link.
5. Click the SANsurfer Management Software link to open the Save As
dialog.
6. Enter a path name to save the sansurfer_solaris_install.bin file and click
the Save button.
7. Open a terminal window for the directory in which the
sansurfer_solaris_install.bin file was saved, and enter the following:
chmod +x sansurfer_solaris_install.bin
8. Execute the install program and follow the installation instructions:
./sansurfer_solaris_install.bin
9. When the installation is complete, start SANsurfer Management Suite using
the SANsurfer file in the installation directory. Click the Switch tab from the
left pane to open SANsurfer Switch Manager. From the Help menu, select
About ... and make note of the release version number. Close SANsurfer
Management Suite.
10. To ensure that you are using the most recent version of SANsurfer Switch
Manager, visit the QLogic support web page and go to Drivers, Software and
Manuals.
a. Select your switch model from the pull-down menu. Locate the
description for SANsurfer Switch Manager for Linux under
"Management Software".
2-8 59097-01 A
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2 – Using SANsurfer Switch Manager
Installing the Management Application
b. If the release version number (5.00.xx) is greater than what is currently
installed on your workstation, down load the new version. Otherwise,
no upgrade is needed.
11. Open the tar file and save the
SANsurferSwitchMgr_QLGCsol_5.00.xx.bin file in a folder and make the
file executable.
# chmod +x sansurferswitchmgr_QLGCsol_5.00.xx
12. Install the new SANsurfer Switch Manager package:
# pkgadd -d sansurferswitchmgr_QLGCsol_5.00.xx
13. Change directories to the package location:
# cd /usr/opt/QLGCsol/bin
14. Locate and execute the file sbm_over_sms.sh:
# ./sbm_over_sms.sh
15. When prompted for the SMS installation directory, enter d if SMS was
installed in it’s default directory (/opt/QLogic_Corporation/SANsurfer).
Otherwise, enter the path name for the SMS installation directory. The script
will copy the necessary files to the specified installation directory.
16. Restart SANsurfer Switch Manager from SANsurfer Management suite as
you did in step 9 and confirm that the new version is running.
59097-01 A 2-9
2 – Using SANsurfer Switch Manager
Starting SANsurfer Switch Manager
2.3
Starting SANsurfer Switch Manager
You can start SANsurfer Switch Manager as a standalone application or from
SANsurfer Management Suite.
Note: After the switch is operational, you can also open the SANsurfer
Switch Manager web applet, by entering the switch IP address in an
internet browser. If your workstation does not have the Java 2 Run
Time Environment program, you will be prompted to download it.
To start SANsurfer Switch Manager as a standalone application, do the
following.
1. Start the SANsurfer Switch Manager using one of the following
methods:
For Windows, double-click the SANsurfer Switch Manager
shortcut, or select SANsurfer Switch Manager from Start menu,
depending on how you installed the SANsurfer Switch Manager
application. From a command line, you can enter the
SANsurfer_Switch_Manager command:
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<install_directory>SANsurfer_Switch_Manager.exe
For Linux, Solaris, or Mac OS X, enter the
SANsurfer_Switch_Manager command:
<install_directory>./SANsurfer_Switch_Manager
2. In the Initial Start dialog, click the Open Configuration Wizard button.
When you power up the switch, the Configuration Wizard will
recognize the switch and lead you through the configuration process.
To start SANsurfer Switch Manager from SANsurfer Management Suite, do
the following.
1. Start the SANsurfer Management Suite application using one of the
following methods:
For Windows, double-click the SANsurfer shortcut, or select
SANsurfer from Start menu, depending on how you installed the
SANsurfer application. From a command line, enter the following
command:
<install_directory>\SANsurfer.exe
For Linux or Solaris enter the SANsurfer command:
<install_directory>./SANsurfer
2. From the SANsurfer Management Suite home page, click the
SANsurfer Switch Manager button.
2-10 59097-01 A
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2 – Using SANsurfer Switch Manager
Starting SANsurfer Switch Manager
3. In the Initial Start dialog, click the Open Configuration Wizard button.
When you power up the switch, the Configuration Wizard will
recognize the switch and lead you through the configuration process.
The application opens with the Initial Start dialog shown in Figure 2-1. If you prefer
not to see this dialog, check the Don’t show this dialog again box. This has the
same effect as disabling the Display Initial Startup Dialog preference. Refer to
”Setting SANsurfer Switch Manager Preferences” on page 2-16 for information
about setting preferences.
Figure 2-1. Initial Startup Dialog
Click the Open Existing Fabric radio button to open the Add a New Fabric
dialog, which prompts you for a fabric name, IP address, account name, and
password. Refer to ”Adding a Fabric” on page 3-22.
Click the Open Existing Fabric View File radio button to open the Open
View dialog which prompts you to specify a fabric view file that you saved
earlier. Refer to ”Opening a Fabric View File” on page 3-23.
59097-01 A 2-11
2 – Using SANsurfer Switch Manager
Exiting SANsurfer Switch Manager
Click the Start Application Without Specifying a Fabric radio button to
open the SANsurfer Switch Manager window shown in Figure 2-2.
Click the Open Configuration Wizard radio button to open the Config
Wizard to configure a switch, add a new switch, replace/restore a switch, or
recover or edit an IP configuration of an existing switch.
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Figure 2-2. SANsurfer Switch Manager Window
2.4
Exiting SANsurfer Switch Manager
To exit a SANsurfer Switch Manager application session, open the File menu and
select Exit. If you have not yet defined an encryption key, the Save Default Fabric
View File dialog, shown in Figure 2-3, prompts you to save the current fabric view
as the default fabric view file. Enter an encryption key in the Default Fabric File
Encryption Key field. Re-enter the encryption key in the Re-enter Encryption Key
to Confirm field. Click the OK button to save the current set of fabrics to the
default fabric view file in the working directory.
Figure 2-3. Save Default Fabric View File Dialog
2-12 59097-01 A
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2 – Using SANsurfer Switch Manager
Uninstalling SANsurfer Switch Manager
The encryption key is used to encrypt the sensitive data in the default fabric view
file. Refer to ”Changing the Encryption Key for the Default Fabric View File” on
page 2-15 for information about changing this encryption key. If an encryption key
has been defined and the View File Auto Save and Load preferences settings are
set to Enable, the current fabric view is automatically saved to your default fabric
view file upon exit future SANsurfer Switch Manager sessions.
To prevent SANsurfer Switch Manager from prompting you to save the default
fabric view file between SANsurfer Switch Manager sessions, set the View File
Auto Save and Load preferences setting to Enable (default). Refer to ”Setting
SANsurfer Switch Manager Preferences” on page 2-16 for more information.
In your next SANsurfer Switch Manager session, the Load Default Fabric File
dialog shown in Figure 2-4 prompts you to load the default fabric view file and to
specify its encryption key, if there is one. In the Default Fabric File Encryption Key
field, enter the encryption key and click the Load View File button. If you do not
want to load the default fabric view file, click the Continue Without Loading
button to open the SANsurfer Switch Manager with no fabric displayed.
Figure 2-4. Load Default Fabric File Dialog
2.5
Uninstalling SANsurfer Switch Manager
The method you use to uninstall SANsurfer Switch Manager depends on how you
installed it:
If you installed SANsurfer Switch Manager as part of SANsurfer
Management Suite, you must uninstall SANsurfer Management Suite. Refer
to ”SMS Uninstall” on page 2-14.
If you installed SANsurfer Switch Manager as a standalone program, you
must uninstall SANsurfer Switch Manager directly. Refer to ”Standalone
Uninstall” on page 2-15.
59097-01 A 2-13
2 – Using SANsurfer Switch Manager
Uninstalling SANsurfer Switch Manager
2.5.1
SMS Uninstall
A program to uninstall SANsurfer Management Suite was included as part of the
SANsurfer Management Suite installation process. Use this method only if you
installed SANsurfer Switch Manager as part of SANsurfer Management Suite. The
UninstallData folder in the installation directory contains the uninstall program,
SANsurferUninstaller.
The default installation directories are:
For Windows: C:\Program Files\QLogic_Corporation\SANsurfer
For Linux: /opt/QLogic_Corporation/SANsurfer
For Solaris: /opt/QLogic_Corporation/SANsurfer
To uninstall the SANsurfer Management Suite application, do the following:
For Windows, browse for the uninstall program file or the shortcut/link that
points to the uninstall program file. The uninstall program shortcut is in the
same folder as the program shortcut (Start menu, program group, on
desktop, or user specified) that is used to start the SANsurfer Management
Suite application. Double-click the uninstall program file or shortcut/link, and
follow the instructions.
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For Linux, execute the link to SANsurferUninstaller.
<install_directory>/UninstallerData/SANsurferUninstaller
For Solaris, enter the following command and follow the instructions:
<install_directory>/UninstallData/SANsurferUninstaller
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