Sunlighten mPulse User Manual

m P u l s e

®

USER

MANUAL

2

Congratulations!
You are now the owner of an mPulse® sauna. With
Sunlighten infrared heat, you are empowered to improve
your quality of life. Just follow our assembly instructions
and sauna protocol to begin your wellness journey with
the very best in infrared therapy.

WARNING:
Do not use this sauna to treat any health problems
without consulting your physician. Sunlighten, Inc. does
not provide medical advice, education or treatment. Our
information should not be relied on in making decisions
about your health. Always consult your physician for
medical advice

www.sunlighten.com/contraindications

Our patented Solocarbon 3-in-1® is the only

sauna heater on the market to provide all

three infrared wavelengths in one place

and customizable to each user.

3

TABLE OF CONTENTS

PRE-INSTALLATION

Specifications ................................................................................................. 4

Pre-Installation/Warnings ........................................................................... 6

OPERATING INSTRUCTIONS

Control Screen/Initial Setup ....................................................................... 7

Sauna Settings ............................................................................................... 8

Health Programs ............................................................................................ 11

Scheduling Sauna Sessions ......................................................................... 13

Media Apps ..................................................................................................... 14

Warm Up Time/Usage ................................................................................... 17

Sauna Protocol ............................................................................................... 17

Health/Safety ................................................................................................. 18

FAQ .......................................................................................................................... 19

TROUBLESHOOTING ................................................................................................................. 22

WARRANTY ................................................................................................................................... 24

A separate packet with assembly instructions is included with your sauna.

4

MPULSE SERIES
SPECIFICATIONS

aSPIRE

Dimensions

(W x L x H)

43.6” x 41.6” x 78.6”

110.7 cm x 105.6 cm x 199.6 cm

Power 120v, 1820 watts, 20a

1440 watts continuous

DEDICATED 120V 20A CIRCUIT REQUIRED. SEE 5-20R IMAGE ON RIGHT.

bELIEVE

Dimensions

(W x L x H)

51.7” x 47.6” x 78.6”

131.1 cm x 120.9 cm x 199.6 cm

Power 120v, 2540 watts, 20a

1920 watts continuous

DEDICATED 120V 20A CIRCUIT REQUIRED. SEE 5-20R IMAGE ON RIGHT.

cONQUER

Dimensions

(W x L x H)

70.6” x 47.6” x 78.6”

179.3 cm x 120.9 cm x 199.6 cm

Power 240v, 3840 watts, 20a

3072 watts continuous

DEDICATED 240V 20A CIRCUIT REQUIRED. SEE 6-20R IMAGE ON RIGHT. *

dISCOVER

Dimensions

(W x L x H)

70.6” x 70.6” x 78.6”

179.3 cm x 179.3 cm x 199.6 cm

Power 240v, 4860 watts, 20a

3072 watts continuous

DEDICATED 240V 20A CIRCUIT REQUIRED. SEE 6-20R IMAGE ON RIGHT. *

eMPOWER

Dimensions

(W x L x H)

85.6” x 70.6” x 78.6”

217.4 cm x 179.3 cm x 199.6 cm

Power 240v, 5200 watts, 20a

3072 watts continuous

DEDICATED 240V 20A CIRCUIT REQUIRED. SEE 6-20R IMAGE ON RIGHT. *

5-20R
USA / CAN

5-20R
USA / CAN

6-20R
USA / CAN

6-20R
USA / CAN

6-20R
USA / CAN

*FOR COMMERCIAL FACILITY: If only 208v is available, a Buck-

Boost transformer must be installed to provide the correct electrical

specications for the unit to operate.

5

REGION VOLTAGE/AMPS EXTERIOR POWER CORD

Europe Aspire: 230V-7.5A

Believe: 230V-10A
Conquer: 230V-15A
Discover: 230V-18A
Empower: 230V-20A

Aspire: H07RN-F,250V-16A,Plug type: MT-32 or NS-13
Believe: H07RN-F,250V-16A,Plug type: MT-32 or NS-13
Conquer: H07RN-F,250V-16A,Plug type: MT-32 or NS-13
Discover: H07RN-F,250V-20A,No Plug
Empower: H07RN-F,250V-20A,No Plug

Singapore Aspire: 230V-7.5A

Believe: 230V-10A
Conquer: 230V-15A
Discover: 230V-18A
Empower: 230V-20A

Aspire: H07RN-F,250V-16A,Plug type: NS-17
Believe: H07RN-F,250V-16A,Plug type: NS-17
Conquer: H07RN-F,250V-16A,Plug type: NS-17
Discover: H07RN-F,250V-20A,Don’t have Plug
Empower: H07RN-F,250V-20A,Don’t have Plug

Australia Aspire: 240V-7.5A

Believe: 240V-10A
Conquer: 240V-15A
Discover: 240V-18A
Empower: 240V-20A

Aspire: H07RN-F,250V-16A,Plug type: XR-351
Believe: H07RN-F,250V-16A,Plug type: XR-351
Conquer: H07RN-F,250V-16A,Plug type: XR-351
Discover: H07RN-F,250V-20A,Don’t have Plug
Empower: H07RN-F,250V-20A,Don’t have Plug

INTERNATIONAL ELECTRICAL
SPECIFICATIONS

6

WARNINGS &
DISCLOSURES

WARNING: READ BEFORE OPERATING

To reduce risk associated with hazardous voltage & re:

• Unplug the sauna from electrical outlet before storage or when not in use for

expanded periods of time

• Do not operate the sauna if its not on a dedicated electrical circuit, or has a damaged

power cord/plug

• If the sauna is not working properly or an odor persists, immediately unplug the sauna

• Do not leave the sauna unattended while heating for longer than the sauna’s pre-set

time periods

• Never cover holes or oor grate with towels, mats, garments, etc.

PRE-INSTALLATION

1. Have a certied electrician install a dedicated outlet for sauna.
Failure to do so will void all warranty.

2. Remember your sauna should be assembled by 2 or more people.

3. Do not place plumbing or plumbing xtures in the sauna.

4. Keep all liquids away from the heating panels and electronics.

5. Install sauna on a level surface.

6. Install sauna in an area that is dry and protected from the weather.

7. Keep ammable objects and corrosive chemical substances away
from the sauna.

8. Installation of the sauna in an area below standard room temperature
can increase warm up time

7

OPERATING INSTRUCTIONS

ANDROID CONTROL TABLET

1. Power ON/OFF

To turn On: Press and hold the power button in the lower right corner for 5 seconds,

until the screen turns on. The screen will be blank for a few seconds before the

Sunlighten logo appears.

If left on, the tablet will go into sleep mode and can be woken by quickly touching the power

button.

To turn O: Press and hold the power button for 1-2 seconds and select “shutdown” on the

screen to turn o.

2. Initial Set Up

Upon rst startup or a factory reset you will be prompted to congure initial settings:

• Temperature Unit Select: Fahrenheit or Celsius

• Language preference

• Usage Select: Residential or Commercial mode

• Serial Number: Located on the back of the oor panel of sauna. It is listed in

the following format: (P)(Model Size)(First Letter of Wood Type) – (Four Digit

Identier)

8

3. Settings/Setup

In the SETTINGS tab, you will be able to adjust initial setup options.

• Set up a wireless internet connection

• Download latest software update

• Watch basic usage tutorial

• Adjust screen brightness

• Select display mode (standard or simplied)

• Select residential/commercial mode

• Adjust Notication ring

• Enable end of program notication

4. Residential/Commercial Mode

In the Settings tab, you can change between Residential &Commercial modes.

Residential: Standard setting

Commercial: Allows for a preheat time of up to 8 hours. To lock/unlock the screen, tap

the screen 10 times and look for the pop-up conrmation above the toolbar. When

unlocking- tap the screen ten (10) times and wait for the unlocked message.

5. Display Mode

The control panel is equipped with two display modes that can be changed in

the settings tab.

9

6. Duration/Temperature Settings

Standard: Rotate the time or temperature dials to your desired temperature.

Simplied: Use the arrow buttons to adjust to your desired time or temperature.

7. Adjust Lights

• Select Adjust Lights tab

• For exterior lights, select on/o

• For interior lights, use the slider to adjust the light intensity.

8. Wifi Connection

• Select the Settings/Set-Up tab

• Select “Set-up your wireless connection”

• In the list of Wi Networks, select your network and enter your password if required.

• When successfully connected it should show “Connected” under the network name.

9. Adjust Date/Time

• Select Settings/Setup tab.

• Select “Set-up your wireless connection”

• Scroll down the list on the left to Date and Time and select it.

• On the right, uncheck the Automatic Time Zone check box.

• Select “Set Time Zone” and choose the appropriate time zone for your region.

• This should correct the time, if the minutes are o, you can adjust them by unchecking the

automatic date and time.

10

10. Update Software

There are two update methods. The easiest way to update your software is with

Wi enabled, go to Settings/Set-Up and select “Download the latest software

update”. If an update is available, a download prompt will appear. After

successful download follow the prompts to install the new version.

If Wi is not available, you can update using a USB storage device. You can

purchase USB drive at:

http://www.sunlighten.com/shop/mpulse-anywhere-access/

11. Sunlighten Software Reset

The Sunlighten Software Reset option does not erase application settings, those

application settings are saved on an internal memory card. For factory data reset

instructions visit sunlighten.com/customer-care

12. Create New User (Optional)

If you are tracking your progress with a biofeedback device, you should set up a

User prole. Your personal data can be used with a Bluetooth heart rate monitor

to accurately calculate calories burned. If you do not intend to track biofeedback,

you may continue as a Guest User.

• To create a New User:

• Select the Health Tracking tab

• Enter a user name, gender, date of birth, weight and height

• Select “next” to return to home screen. User name will appear in the top

left corner.

11

13. Health Programs

The wellness programs are designed to emit the optimal blend of infrared

wavelengths - based on 56 clinical studies - to achieve the desired result.

To begin a program:

• Select Health Program tab

• Select the desired program from left side menu

• Press start to begin preheating

• When it reaches the desired temperature, press start to begin program

NOTE: Once you begin a program, the duration and temperature are not adjustable as

they are pre-programmed to deliver the best result. Preset programs range between

115 - 130°F.

The pre-heat function allows you to begin the program at your desired

temperature. To stop a program, return to home screen. Adjust the temperature

for a prompt that allows you to cancel or continue.

12

PROGRAM DURATION INFRARED USED

Detoxification 37 Minutes Far / Mid

Starts at a high intensity to increases the body’s core temperature then reduces to a low, comfortable intensity
level. IR combination improves vascular access flow to reach toxins at the cellular level.

Relaxation 40 Minutes Far / Mid / Near

Far, mid and near infrared rays induce deep relaxation as they relieve muscle tension at a low, comfortable
intensity promoting overall stress reduction with regular use.

Anti-Aging 30 Minutes Far / Near

A low, constant intensity level penetrates tissue to help with various skin concerns. Near IR LEDs improve
overall skin tone, elasticity and firmness promoting anti-aging benefits.

Cardiovascular 45 Minutes Far / Mid / Near

Starts at a high intensity to increase heart rate and cardiac output then lowers to sustain heart rate level.
Circulation increases to promote healthy blood pressure.

Weight Loss 30 Minutes Mid / Far

Starts at a high intensity to stimulate the cardiovascular system then reduces to a medium level. As the body
works to cool itself, there is an increase in heart rate, cardiac output & metabolic rate similar to exercise.

Pain Relief Pain Relief Far / Mid / Near

An IR blend provides natural pain relief by reducing inflammation and swelling while near IR LEDs penetrate
the tissue to promote cellular repair at a medium, constant intensity level.

Create Program Your Choice (1 Hr. Max) Your Choice

Gives you full control of each heater, allowing you to maximize the IR power, output and intensity of each
sauna session.

Preset Health Program Guide

13

14. Create A Program

• Select Create Program

• Enter a name, duration and set heaters to desired output.

• Heaters can be set individually in segments adding up to 60 minutes

• The length of a segment indicates how long a heater setting will run

Edit or Delete a Custom Program: If you have one or more custom

programs, the Delete and Edit options will be available. Select Delete or

Edit, and a list of created programs will appear with corresponding delete

or edit buttons next to them.

Quick Infrared Guide for Customization:

15. Adjust Heater Output

• Select Adjust Heaters tab

• Select the heater panel you wish to adjust (the panel being adjusted will be

pink to show which one is being adjusted)

• Press the +/- on the slider bars to adjust the level of Mid and Far infrared

emitted (oor heater is Far only)

• Press on/o to adjust Near infrared (not available on every heater panel)

• You can rotate the perspective in the sauna by swiping right or left

• When adjustments are complete, press “Finished” to save the settings

NOTE:

Adjusting the heaters during

a health program will stop

the program and switch to

a Custom Program with the

applied heater settings. You

will see the custom program

name in the top right corner.

Near Infrared

• Cell Health/Immunity

• Skin Purification

• Pain Relief

Far Infrared

• Weight Loss

• Detoxification

• Blood Pressure Reduction

Mid Infrared

• Pain Relief

• Improved Circulation

• Weight Loss

14

16. Schedule a Session

Use the Schedule feature to set a program to run automatically at a future time. The

Android panel can not be ‘Shutdown’ as the scheduler will not power on the tablet to

run a future program. Allow the screen to go in to low power mode, i.e., the screen is

blacked out but still has power to allow a future schedule to power on the tablet. Select

Health Program tab. Note: Date and time must be set for the schedule session to be

accurate.

• Select Schedule Sauna Session tab

• Select the time block on calendar screen

• On the next screen, select additional days for session to run

• Select program and duration

To edit a Sauna Schedule, select the scheduled session. Press and hold for 3

seconds for a prompt to modify schedule.

NOTE: Custom programs cannot be added in a sauna schedule.

15

17. Media/Applications

Go to the Media/Applications tab to access Android apps.

1. The control panel must be set to Standard Mode to access this section.

2. The radio must be in “AUX” mode to have sound output from the running

application. Use the SRC on the stereo to set to R-Aux or Aux

3. With the latest Sunlighten App version on the ‘Settings and Setup Screen’

you will have the ability to download and install additional applications as

they are released for installation.

4. To keep the Sunlighten App running optimally, third-party apps not

included with software updates are not available at this time.

16

18. How to Play a Movie from USB Flash Drive

Using the front USB port, plug in your USB ash drive and navigate to

Media/Applications button. Select MXPlayer from the list.

19. Help Menu

Visit this section for common FAQs for sauna use.

Note: Diagnostic Software will run quick - checks and will not stop. If an issue is

found it will produce an error message.

17

WARM UP TIME &
USAGE GUIDELINES

Our saunas are based on the infrared wavelength and not cabin temperature. Set to the

desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up

at an average of 1 degree per minute . Follow these steps for proper warm up:

Step 1: Make sure your sauna is plugged into a dedicated circuit installed by your electrician.

Step 2: Set to the desired temperature and set time to 60 minutes.

Step 3: When turning sauna on for the rst time, ensure each heater is active after a

couple of minutes. If they are not, make sure connections are securely paired from their

initial wire feed coming from the power box under the bench.

Step 4: Never fully cover the oor grate and heater with any obstruction that will not

allow the heater to dissipate its heat.

NOTE: If your sauna is outside in an unheated garage, sun room, basement or patio, you

may require additional time to warm the sauna up depending upon the temperature of

the surrounding surface & room. REMEMBER, you are required to have an authorized

Sunlighten cover over your sauna if it is outside or exposed to the weather in order to

maintain your warranty.

TIPS FOR OPTIMAL USE

• Sauna requires a dedicated circuit and outlet for optimal performance. This

should be installed by a certied electrician before assembling.

• Use Sunlighten All Natural Cleaning Kit for periodic cleaning.

• If you have a floor heater, clean every 6 months for residential use, and every month for

commercial use. To clean, remove floor grate and vacuum out heater area.

18

SAUNA PROTOCOL

Follow this quick guide for the optimal sauna experience.

PRE SAUNA SESSION

• Hydrate with at least 8 oz. of water to prepare your body for an increase in core
temperature.

• Pre-heat for approx. 45 minutes. Depending on room temperature, your sauna
will heat up a degree per minute.

• Use Bamboo Carbon Towels to absorb sweat during sessions.

SAUNA SESSIONS

• Begin your session when your sauna reaches 100°F.

• The optimal sauna experience occurs between 100° and 130°F.

• To get your body accustomed to infrared therapy, start with 10-15 minute

sessions at 100°F every other day.

• If comfortable with current settings, gradually increase towards 40 minute daily

sessions in the optimal temperature range.*

• Don’t be surprised if you don’t sweat during the rst few sessions.

• Sweating will increase with regular use, removing toxins and leaving you feeling

refreshed and rejuvenated.

• For added intensity, use Pure Sweat amplifying cream to increase sweating,

circulation and to boost results.

POST SAUNA SESSION

• Drink at least 24 oz. of water or electrolyte to rehydrate.

• Dry off with Bamboo Carbon Towel. Cool down naturally or with a refreshing shower.

• Every six months, clean wood and glass with our Natural Sauna Cleaning Kit.

Available at www.sunlighten.com/shop/

19

FREQUENTLY ASKED QUESTIONS

ASSEMBLY

Can I assemble my sauna outdoors?

Yes, if you protect it with a Sunlighten canvas, sauna cover. If you place your sauna

outdoors without a Sunlighten cover, your warranty will be void. The sauna covers

are custom made and may not arrive until after you receive your sauna. Do not install

your sauna outdoors prior to receiving your cover. Doing so will void the warranty!

Check the sauna cover annually for normal wear and replace as needed. Sauna cover

manufacturer warranty is one year.

How much room is required around my sauna for setup & maintenance?

We recommend 4-12 inches of clearance around the back, sides and top of the sauna

to access plugs and for general maintenance. Leave at least 4 inches behind the unit

to allow the electronics to cool.

What surfaces can I set my sauna on?

You can set your sauna on tile, concrete, carpet, laminate or wood. Always have your

sauna feet installed. Remember to make sure that your sauna is level regardless of its

location for optimal use. If your sauna is placed outdoors, make sure there is adequate

drainage so that water cannot pool around the base of the sauna. If placed near or on

cool surfaces (like concrete and basement walls), warm-up can be impacted.

How do I install Chromotherapy and Acoustic Resonance Therapy?

Sauna accessories have separate user manuals. Refer to the appropriate manual:

http://www.sunlighten.com/customer-care/

How do I disassemble if I need to move the sauna?

Refer to assembly sheet and follow the steps in reverse.

USAGE

How long does it take for my sauna to warm up?

The controls are preset to 60 minutes at 158°F. However, the inside cabin temperature

is not intended to reach this. Our saunas are based on the infrared wavelength and not

cabin temperature. Allow the sauna to warm up for 45-60 minutes. The sauna heats

up at an average of 1 degree per minute. If located outside or in unheated garage,

additional warm-up time may be required. If you prefer the sauna hotter, let it warm

up longer.

(cont. on pg. 20)

20

Can I use my sauna every day?

For most people, daily sauna use is okay after your body has become accustomed

to infrared therapy. Drink increased amounts of water to stay hydrated. Listen to your

body and stop your session if you feel any discomfort.

How long can I use it each day?

40 minutes is the recommended session length. See the sauna protocol on pg. 18.

What is the best temperature to use my sauna?

First, it is important to understand that health benets are a result of ecient infrared

emissivity, not air temperature. Sunlighten saunas are 95-99% emissive to deliver the

highest concentration of infrared. With that, the optimal sauna experience occurs

between 100-130°F. During your rst few sessions, start at a lower temperature of

100°F and gradually increase in later sessions. Everyone has dierent preferences and

tolerances for heat. The most important thing is to listen to your body. Keep in mind,

if you’re sweating at 115°F you’re getting the same benets as if sweating at 150°F.

What is the micron range of the heaters?

The design of a Solocarbon heater allows for most of the far infrared wavelength to be

near 9.4 microns, which is the level at which the human body absorbs infrared energy.

Can I touch the heaters?

No. The heaters will be hot, especially the mid-infrared section in the middle, so it is

not safe to touch heaters while on or recently on.

How much will the sauna cost to run a month?

The sauna runs on the same wattage as a blow dryer and will cost little to run monthly:

typically 15 to 35 cents per hour. This varies with the model and local utility cost. Your

utility company can help you understand a more exact per hour cost if needed.

Are the EMF levels safe?

Yes. Patented Solocarbon® panels are 100% quality controlled by Sunlighten to

ensure the safety and eectiveness of each individual heater.

What is the wattage, voltage, and amps of my sauna?

See electrical specications on page 4.

Why do you recommend using Bamboo Carbon towels?

Bamboo Carbon towels will make your sauna experience more comfortable and will

keep the sauna clean. Bamboo Carbon is anti-fungal and deodorizing, emits infrared

rays and is highly absorbent. Use on the bench, oor and backrests for optimum

comfort and cleanliness.

Bamboo Carbon towels can be purchased at www.sunlighten.com/shop.

21

MAINTENANCE

How do I clean my sauna?

Sunlighten’s Natural Sauna Cleaner is made specically for use with your sauna. At least every

six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and

windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna

with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be

used to treat stains on the inside of the sauna. Sunlighten Natural Sauna Cleaning Kit can be

purchased at sunlighten.com/shop.

How do I care for the heater fabric?

The heater fabric remains as a covering over the heater panels. This is to protect the

heater surfaces from any scratches, etc. It is also there to prevent physical contact

between the skin and the heaters as the sauna is being used. To clean, wipe fabric with

slightly damp cloth. We recommend doing so at least once every six months. Only do

so when sauna is turned o.

Is it normal to see cracks in the wood?

Yes, wood is a living material that continues to respond to climate conditions, even

after being manufactured into a sauna. During normal operation, wood may crack

slightly due to changes in moisture level. These cracks may appear or disappear with

the changing seasons, but will not aect the structural integrity of the sauna. Our

saunas are shipped around the globe, and can experience slight blemishes, scratches,

or scus from the transit of this sauna. In most cases these blemishes on the exterior

of the room can be concealed by using a small amount of furniture polish, oil, or other

furniture treatment. The interior blemishes, scratches, or scus can be either left alone,

sanded, or combination of gluing and sanding. Please avoid any treatment containing,

benzene, or a high concentration of alcohol. However, if you detect major cracking

or damage that jeopardizes the functionality of your sauna, please submit pictures to

www.sunlighten.com/customer-care.

22

ISSUE SOLUTION

An electrical component
is not working after
assembling

Check all connections - see pg. 11. A newly assembled unit with a non­functioning electrical component (control panel, heater panels, lights,
speakers) will most likely have a missed or loose connection.

Sauna does not power
ON

First, be sure to hold the Power button for 10 seconds to turn on. Confirm
that the voltage & amperage coming from the outlet is correct for your
model (see pg. 4). Check that the outlet is on a dedicated circuit. Once
voltage is verified at the outlet, check the voltage at these three points:

1. Exterior power cord before the receptacle in the base. If there is no
voltage the exterior power cord needs to be replaced.

2. If the exterior power cord is getting voltage check the voltage going
to the receptacle (to check, unscrew the 2 screws holding the receptacle
to the base. If there is no voltage reading at the receptacle, then the
receptacle needs to be replaced.

3. If voltage is going to the receptacle, check the voltage at the interior
power cord going to the power control box (PCB). If voltage is still reading
there the issue is most likely a faulty PCB. If there is no voltage reading at
the interior power cord, the interior power cord needs to be replaced.

Slow warmup time Ensure each wall panel is heating and that you have the CORRECT

electrical specs on a DEDICATED CIRCUIT - see pg 4. Check that the
temperature and time is turned all the way up. If those are correct:

1. Check if the breaker switch is tripped on the back right corner of the
(PCB). If the breaker is tripped, simply press the breaker switch button back
in to fix this issue. If the breaker switch keeps tripping, then replace the
breaker switch for the PCB.

2. Check for heat output from all heaters in the unit.

3. Verify wall & heater connections.

Heat is not coming from
all walls

Check that all connections are made at the base and corresponding panel

- see pg. 11.

Feedback from speakers
(high-pitched buzz) when
using sound from media
apps

The control panel is connected to the speakers through the stereo. If the
stereo volume is turned up past 25, it will cause a high-pitched interfer­ence through the speakers. Turn stereo volume down to 25 or lower. Ad­just volume through the media app on the control panel.

Check wiring and separate within walls - make sure there is space between
wires to avoid feedback.

A.R.T. doesn’t work The Fader setting (front/back balance) must be adjusted in the stereo.

TROUBLESHOOTING GUIDE

For other troubleshooting questions, please contact customer care at 913.754.0831 x7.

23

DIAGNOSTIC RESULT CODES

Error No. Cause/Solution

E1 The Control Panel cannot communicate with the Power Control Box. After

unplugging your sauna, remake the connection of the computer cable
(RS232) at the bottom of your front wall and the left side of the power
box. If the issue persists you can check the connection at the back of the
control panel.

E2 The serial number you entered during sauna setup does not match the

power control box that came with your sauna. Please go to Settings to
re-enter your serial number.

The first two characters will start with:
P1 (Aspire), P2 (Believe), P3 (Conquer), P4 (Discover), P6 (Empower)

The third character will start with:
B (Basswood), C (Cedar), E (Eucalyptus)

If you do not remember the last four numbers, type in 1234.

E3 The sauna you purchased is designed to use 120 or 240 volts of electricity.

The voltage you have supplied is too low or too high. Double check your
circuit to ensure that all parts installed are correct. This error encourages
optimal performance and protects the sauna from damage.

E6 One of the heater control units that provide your dynamic function is not

responding. These are located in the power box, which will need to be
replaced.

E7 Your lighting control unit is not responding. The primary cause of this issue

is a loose connection to your lighting control box. Check the flat 4 wire
connector that is between your main power control box and the lighting
control box.

ERROR CODES &
DIAGNOSTICS

24

WARRANTY

US / CANADA

Residential:

Limited lifetime (7 years) on cabinetry and heaters; 3 years on controls; 1 year on stereo.*

Commercial:

5 years on cabinetry and heaters; 1 year on controls, bench, oor, backrest and stereo.*

*Limited Lifetime Warranty covers normal use for the lifetime of the product which is

defined as 7 years. Warranty is limited to replacement parts only and does not include

costs for crating of glass door or freight for parts shipped past 90 days from the date of

receipt of goods. The cost of labor and/or service technicians is not included.

Sunlighten warrants the sauna to be free of defects in material and workmanship.

This warranty extends only to the original retail or wholesale purchaser of the sauna and

terminated upon transfer of ownership. The sauna must be purchased and used within

one year of the manufactured date. Freight charges to and from the customer are the

responsibility of the customer. This includes freight charges for parts shipped to enable

the services of the sauna.

This warranty is void if the sauna has been altered, misused, abused or exposed to

water. Such instances shall include operation or maintenance of the sauna in deviation

to the published instructions, including operating on a non-dedicated circuit. The

warranty extends only to the manufacturing defects and does not cover the damages

resulting from mishandling of the product by the owner.

Sunlighten Corp. shall not be liable for the loss of use of the sauna or other incidental

or consequential damages. Under no circumstances shall Sunlighten Corp. or any of its

representatives be held liable for injury to any persons or damages to any properties.

Specifications are subject to change without notice.

ATTENTION:

Shipping damage must be notated on the Bill of Lading (BOL). Sunlighten must be

notified of any damage to your sauna within three (3) business days of signing the BOL.

Failure to notify Sunlighten within the established time frame will result in the owner

taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and

handling fees.

25

The ETL Listed Mark is proof of product compliance (electrical,
gas and other safety standards) to North American safety
standards. Authorities Having Jurisdiction (AHJ’s) in 50 states
and Canada and retailers accept the ETL Listed Mark as proof

of product safety.

ETL SAFETY CERTIFIED

26

27

version 09042018

US / CAN

7373 W. 107th St. | Overland Park, KS 66212

913.754.0831 | sunlighten.com

international [email protected] or contact your

local Sunlighten representative