All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
You and any other operator of this hedge trimmer must read,
understand, and follow these instructions in their entirety.
Failure to follow these instructions may result in ELECTRIC SHOCK, FIRE, and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol m used in this
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION, and
AWARENESS.
mWARNING! This unit can be dangerous! Careless or
improper use can cause serious injury.
mWARNING! The rotating blades can cut you. Keep
hands and feet away from the blades and the cutting area.
Before using the hedge trimmer, familiarize yourself with
the controls, especially how to stop the hedge trimmer in
an emergency. The only individuals who should use the
hedge trimmer are those who thoroughly understand these
instructions and know how to properly operate the unit.
Children should never be allowed access to the hedge trimmer.
Retain this manual for future reference and reread it at the start
of each trimming season.
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Replacement parts – When servicing this unit, use only
identical replacement parts. Replace or repair damaged
cords immediately.
3. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
Form No. SJ-HJ22HTE-880E-MR1
OPERATOR’S MANUAL
4. Know your product – Know how to start and stop the
machine. Be thoroughly familiar with the controls.
5. Use the right tool – Do not use this machine for any job
except that for which it was intended.
6. Dress properly – Do not wear loose clothing or jewelry as
such articles can become caught in moving parts. Wear
a protective covering to contain long hair. Wearing rubber
gloves and substantial non-slip footwear is recommended
when working outdoors.
7. Extension cords – To prevent electric shock, use only
with an extension cord suitable for outdoor use.
8. Avoid accidental starting – Do not carry the hedge
trimmer with your nger on the switch. Make sure the
switch is o before plugging in or unplugging the unit.
mCAUTION! Moving parts will continue to run for several
seconds after turning o the machine.
9. Do not abuse the cord – Never carry the hedge trimmer
by the cord or yank the cord to disconnect it from the
receptacle. Keep the cord away from heat, oil, and sharp
edges.
10. Moving parts – Keep hands and feet away from moving
parts. Keep guards in place and in proper working order.
11. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
12. Do not overreach – Keep proper footing and balance at
all times.
13. Use safety glasses – Also use safety footwear,
snug-tting clothing, protective gloves, hearing,
and head protection.
14. Disconnect the tool – Disconnect the hedge trimmer
from the power supply when it is not in use, before
servicing it, when changing accessories, and when
performing any other maintenance task.
15.Store idle tool indoors – When not in use, the hedge
trimmer should be stored indoors in a dry and high or
locked-up place out of the reach of children.
16. Maintain the hedge trimmer with care – Keep the
cutting edges sharp and clean for optimal performance
and to reduce the risk of injury. Inspect the extension
cord periodically and immediately replace it if damaged.
Keep the handles dry, clean, and free from oil and grease.
Follow the additional recommendations described in the
maintenance section of this manual.
17. Avoid dangerous environments – Do not use the hedge
trimmer in rain or in damp or wet locations. Do not operate
the hedge trimmer in gaseous or explosive atmospheres
or use the hedge trimmer near ammable or combustible
liquids. Motors in these tools normally spark, and the
sparks might ignite fumes.
18. Stay alert – Watch what you are doing. Use common
sense. Do not operate the hedge trimmer when you are
tired or under the inuence of drugs, alcohol, or other
medication.
19. Check for damaged parts – Before further use of the
appliance, a guard or other part that is damaged should
be carefully checked to determine that it will operate
properly and perform its intended function. Check for
alignment of moving parts, binding of moving parts,
breakage of parts, mounting, and any other condition
that may aect its operation. A guard or other part that
is damaged should be properly repaired or replaced.
Contact the Snow Joe® + Sun Joe® customer service
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
Additional Safety Rules for Hedge
Trimmer
1. Remove any adjusting key or wrench before turning
the power tool on. A wrench or key left attached to the
rotating part of the power tool may result in personal
injury.
2. If devices or facilities are available for the extraction and
collection of dust, ensure these are connected or properly
used. Use of these devices can reduce dust related
hazards.
3. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
4. Never cut any material over 0.63 in. (16 mm) in diameter.
5. Maintain a rm grip on both handles while cutting with the
blade. Keep the blade away from body.
6. Do not use the hedge trimmer without the front handle in
place. Keep both hands on the handles when the unit is in
use.
7. Do not use the safety guard or clipping deector as a
gripping surface.
8. Service on the product must be performed by qualied
repair personnel only. Service or maintenance performed
by unqualied personnel could result in injury to the user
or damage to the product.
9. If the power supply cord is damaged, it must be replaced
only by the manufacturer or by an authorized service
center to avoid risk.
10. Keep all parts of the body away from the cutting blade. Do
not remove cut material or hold material to be cut when
blades are moving. Make sure the switch is o when clearing
jammed material. A moment of inattention while operating
the hedge trimmer may result in serious personal injury.
11. Carry the hedge trimmer by the handle with the cutting
blade stopped. When transporting or storing the hedge
trimmer always keep the blade covered. Proper handling
of the hedge trimmer will reduce possible personal injury
from the cutter blades.
12. Do not use the hedge trimmer if the switch does not turn it
on and o. Any power tool that cannot be controlled with
the switch is dangerous and must be repaired.
13. Use the hedge trimmer and accessories in accordance
with these instructions, taking into account the working
conditions the work to be performed. Use of the power
tool for operations dierent from intended use could lead
to a hazardous situation.
Electric Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
this electric hedge trimmer. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
2. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current product. For
lengths more than 50 ft (15 m), a No.16 AWG (or greater)
extension cord should be used. An undersized cord will
cause a drop in line voltage resulting in loss of power and
overheating.
mWARNING! m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the hedge trimmer to make
contact with water while it is in operation. If the
appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-, CSA- or ETL-rated extension cord
for outdoor, all-weather use, such as the Snow Joe
+ Sun Joe
extension cord with lighted end (Model PJEXT50-B).
Visit snowjoe.com to purchase this extension cord
online or, to order by phone, call 1-866-SNOWJOE
(1-866-766-9563).
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
Cord Length:
Min. Wire Gauge (A.W.G.):
2
®
Power Joe SJTW-A 14-gauge 50-foot
EXTENSION CORD CHART
50 ft (15 m)16100 ft (30 m)
16
®
3. To reduce the risk of electric shock, this appliance has
a polarized plug (i.e. one blade is wider than the other).
Use this appliance only with a polarized UL-, CSA-, or
ETL-listed extension cord recommended for outdoor,
all-weather use, such as the Snow Joe® + Sun Joe®
Power Joe SJTW-A 14-gauge 50-foot extension cord
with lighted end (Model PJEXT50-B). Visit snowjoe.com
to purchase this extension cord online or, to order by
phone, call 1-866-SNOWJOE (1-866-766-9563).
The appliance plug will t into a polarized extension
cord only one way. If the appliance plug does not t
fully into the extension cord, reverse the plug. If the plug
still does not t, obtain a correct polarized extension
cord. A polarized extension cord will require the use of a
polarized wall outlet. The extension cord plug will t into
the polarized wall outlet only one way. If the plug does
not t fully into the wall outlet, reverse the plug. If the plug
still does not t, contact a qualied electrician to install
the proper wall outlet. Do not modify the appliance plug,
extension cord receptacle, or extension cord plug in any
way.
4. To prevent the appliance cord from disconnecting from
the extension cord during operation, use the onboard
extension cord restraint hook and/or make a knot with the
two cords as shown in Table 1.
Table 1. Method of Securing Extension Cord
Cord setAppliance cord
(A) Tie cord as shown
9. If operating a power tool in a damp location is
unavoidable, use a residual current device (RCD)
protected supply. Use of an RCD reduces the risk of
electric shock.
10. Have your tool repaired by an electrician or a qualied
service center. This power tool complies with relevant
safety requirements. To avoid danger, electrical appliances
must only be repaired by qualied personnel using original
spare parts; otherwise this may result in considerable
damage to the user.
Double-Insulated Appliances
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a doubleinsulated appliance requires extreme care and knowledge
of the system, and should be performed only by qualied
service personnel at an authorized Snow Joe® + Sun Joe®
dealer. Replacement parts for a double-insulated appliance
must be identical to the parts they replace. A double-insulated
appliance is marked with the words “Double Insulation” or
“Double Insulated.” The symbol (square within a square)
may also be marked on the appliance.
DOUBLE-INSULATED: GROUNDING NOT
REQUIRED. WHEN SERVICING, USE ONLY
IDENTICAL REPLACEMENT PARTS.
This hedge trimmer is double-insulated, eliminating the
need for a separate grounding system. Use only identical
replacement parts. Read the instructions before servicing
double-insulated appliances. Use this electric hedge trimmer
only as described in this manual.
(B) Connect plug and receptacle
5. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools. Unmodied plugs and
matching outlets will reduce risk of electric shock.
6. Avoid body contact with earthed or grounded surfaces,
such as pipes, radiators, ranges and refrigerators. There is
an increased risk of electric shock if your body is earthed
or grounded.
7. If the supply cord is damaged, it must be replaced by an
electrician or a power tool repairer.
8. When operating a power tool outdoors, use an extension
cord suitable for outdoor use. Use of a cord suitable for
outdoor use reduces the risk of electric shock.
3
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
SymbolsSymbolsDescriptionsDescriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting to
assemble and operate.
WARNING! Do not expose the unit
to rain or wet conditions.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
Wear protective gloves and nonslip footwear when using the
machine and handling debris.
SWITCH OFF! Remove plug from
outlet before cleaning or conducting
maintenance checks.
Keep bystanders a safe
distance away from the work
area.
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
trimmer is running.
SWITCH OFF! Remove plug from
outlet immediately if the cord is
damaged or cut.
Double Insulation.
4
Know Your Electric Hedge Trimmer
Read the owner’s manual and safety instructions carefully before operating the electric hedge trimmer. Compare the illustration
below to the electric hedge trimmer in order to become familiar with the location of the various controls and adjustments. Save
this manual for future reference.
1
2
3
4
9
1. Rear handle
2. Trigger switch
3. Extension cord restraint hook
4. Power plug
5. Hand safety switch
5
6
7
8
6. Front handle
7. Safety guard
8. Cutting blade
9. Blade cover
Technical Data
Rated Voltage 120 V ~ 60 Hz
Power 3.5 A
No Load Speed 3500 ± 10% rpm
Blade Movement Dual-action
Blade Material Rust-resistant, forged-iron blades
Blade Length 22 in. (56 cm)
Cutting Diameter (Max) 0.63 in. (1.6 cm)
Weight 5.1 lbs (2.3 kg)
5
Unpacking
Carton Contents
• Electric hedge trimmer
• Blade cover
• Manual with registration card
1. Carefully remove the electric hedge trimmer and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric hedge
trimmer. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
Holding the Trimmer
Before operating the hedge trimmer, stand in the operating
position and perform the following checks:
1. You are wearing all of the necessary personal protective
equipment, including protective gloves, non-slip footwear,
safety goggles, ear defenders, and close-tting clothing.
2. You are holding the unit rmly with both hands. Your right
arm is slightly bent and is holding the rear handle, and
your left arm is straight and is holding the front handle.
3. You are standing with proper footing and are holding the
hedge trimmer so that the cutting blades are always away
from your body.
mWARNING! Always keep both hands on the hedge
trimmer handles. Never hold shrubs with one hand and operate
the hedge trimmer with the other. Improper handling of the
hedge trimmer could result in serious injury.
Starting + Stopping
1. To start the tool, press and hold the hand safety switch,
then squeeze the trigger switch (Fig. 2).
Fig. 2
Hand safety switch
Operation
Connecting to Power Supply
This product is designed with a cord restraint hook that
prevents the extension cord from disconnecting during
operation.
1. Only connect the electric hedge trimmer to a working
120 V outlet using a heavy-duty outdoor extension power
cord, such as the Snow Joe® + Sun Joe® Power Joe
SJTW-A 14-gauge 50-foot extension cord with lighted end
(Model PJEXT50-B). Visit snowjoe.com to order online
or call 1-866-SNOWJOE (1-866-766-9563) to order by
phone.
2. Make a loop in the extension cord and push it up through
the hole in the handle and around the cord restraint hook,
then connect the extension cord to the power plug (Fig. 1).
Fig. 1
Cord restraint
hook
Extention cord
Power plug
Trigger
switch
2. Release the trigger switch and the hand safety switch to
stop the tool.
Cutting Procedures
mWARNING! Never cut near electric cords or power
lines. If the blade jams on any electrical cable, DO NOT
TOUCH THE BLADE. IT CAN CONDUCT ELECTRICITY
AND FATALLY SHOCK YOU! Instead, continue to hold the
hedge trimmer by the insulated rear handle, and lay it down
and away from you in a safe manner. Make sure that electrical
service to the damaged electrical cable is disconnected
before attempting to free the hedge trimmer blade. Contact
with the blade, other conductive parts of the hedge trimmer,
or live electric cords or power lines will result in death by
electrocution or serious injury.
6
mWARNING! Clear the area to be cut before each use.
Remove all objects such as cords, lights, wire, or loose string
which can become entangled in the cutting blade and create a
risk of electric shock and serious personal injury.
1. When trimming new growth, use a wide sweeping action
so that the stems are fed directly into the blade. Do not try
to cut branches that are thicker than 0.63 in. (16 mm) or
those that are obviously too large to feed into the blade.
Use lopping shears, a hand saw, or a pruning saw to cut
out thick branches rst. If a substantial cut is necessary,
cut a little at a time in several passes. Cut both sides of
the hedge rst and then the top.
2. To perform a horizontal cut, hold the hedge trimmer with
the blade tilted 5-10 degrees to your cutting object; this
makes the operation easier and ensures a better cut
(Fig. 3).
Fig. 3
5º – 10º
Care + Maintenance
mATTENTION! Before performing any cleaning or
maintenance, disconnect the unit from the power supply.
Never touch the moving blades.
mWARNING! Never spray or clean the hedge shears with
water.
1. Clean the hedge shears with a dry towel, particularly
the ventilation slits, after each use, or use a brush in the
event of heavy soiling. Spray the blades with lightweight
machine oil after each use.
2. Store the hedge trimmer in the blade cover provided.
Store the hedge trimmer in a dry location out of the reach
of children.
3. When servicing, use only identical replacement parts. Use
of any other parts can create a hazard or cause product
damage. Please contact an authorized Snow Joe® +
Sun Joe® dealer or call the Snow Joe® + Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) for all replacement parts and
accessories for your product.
Lubricate the Blades
3. To perform a vertical cut, start trimming at the bottom and
sweep up for even cutting. Swing the blades in an arc
towards the outsides of the hedge so that the cuttings are
swept on the ground (Fig. 4).
Fig. 4
For easier operation and longer blade life, lubricate the hedge
trimmer blade before and after each use.
1. Stop the motor and disconnect the unit from the power
supply.
2. Lay the hedge trimmer on a at surface. Apply lightweight
machine oil along the edge of the top blade (Fig. 5). If you
will be using the hedge trimmer for an extended period,
it is advisable to stop work intermittently in order to re-oil
the blade.
Fig. 5
NOTE: Do not oil while the hedge trimmer is running.
7
Sharpening the Blades
The blade must be re-sharpened if cutting performance and
behavior begin to deteriorate (i.e. if blades frequently snag on
branches).
1. Stop the motor and disconnect the unit from the power
supply. Clamp the blade in a vise.
2. File the exposed cutting surface of each blade tooth with
a smooth round le. Be sure to retain the original angle of
the tooth when ling.
3. Remove the blade from the vise, and power on the motor
until the unsharpened edges of the remaining blade teeth
are exposed.
4. Disconnect the hedge trimmer from the power supply and
repeat the sharpening procedure as necessary.
mWARNING! Do not operate the hedge trimmer with dull
or damaged cutting blades. This may cause overload and will
give unsatisfactory cutting results.
Cleaning the Hedge Trimmer
1. Stop the motor and disconnect the unit from the power
supply.
2. Clean dirt and debris from the body of the hedge trimmer
using a damp cloth and mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle. These parts can be damaged by certain
aromatic oils such as pine and lemon, and by solvents such as
kerosene.
Storage
1. Always place the blade cover on the blade before storing
or transporting the hedge trimmer. Use caution to avoid
the sharp teeth of the blade.
2. Clean the hedge trimmer thoroughly before storing.
Store the hedge trimmer indoors, in a dry place that is
inaccessible to children. Keep away from corrosive agents
such as garden chemicals and de-icing salts.
Service + Support
If your Sun Joe® Hedger Joe electric hedge trimmer requires
service or maintenance, please call the Snow Joe® + Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your electric hedge trimmer. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
H J 2 2 H T E
Serial #:
Troubleshooting
Most diculties are easy to x. Consult the troubleshooting table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563) for
assistance.
Troubleshooting Table
Problem
• Unit does not run
• Slow running, noisy, or hot blades
Possible Cause
• Extension cord not connected to the
power plug
• Extension cord not connected to
power source
• Hand safety switch not fully
engaged
• Dry, corroded blades
• Blades or blade support bent
• Bent or damaged teeth
• Loose blade bolts
8
Possible Solution
• Check extension cord is fully
connected to tool
• Check extension cord is fully
connected to a live receptacle
• Check safety switch is fully
depressed prior to pressing trigger
switch
• Lubricate blades
• Straighten blade or blade support
• Straighten teeth
• Tighten blade bolts
NOTES
9
NOTES
10
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience
as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal
operating conditions. We think it’s important that you know what you can expect from us. That’s why we created
the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or
by sending you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in
action cutting, sawing, mowing, washing and…?
GENERAL CONDITIONS:
Snow Joe® + Sun Joe® operating under Snow Joe®, LLC warrants
this new product to the original purchaser for two years against
defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put
to personal use around the household. If the product is put to
any business, commercial or industrial use or is rented or leased,
then the duration of this warranty is 90 days from the date of
original purchase. It is the owner’s responsibility to correctly
perform all maintenance and minor adjustments explained in
the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.com for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe® + Sun Joe® may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe® + Sun Joe® to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe®, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe® + Sun Joe® products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online
at snowjoe.com, via email at help@snowjoe.com or tweet us
@snowjoe.
EXPORTS:
Customers who have purchased Snow Joe® + Sun Joe®
products exported from the United States and Canada should
contact their Snow Joe® + Sun Joe® distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
your Snow Joe® + Sun Joe® seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
11
snowjoe.com
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