14-IN 11 AMP Electric Dethatcher
14-IN 11 AMP Electric Dethatcher
Model No. AJ800E
A Division of Snow Joe, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
Safety Precautions
TO REDUCE RISK OF INJURY: Before any use be sure
everyone using this product reads and understands all safety
instructions and other information contained in this manual.
mWARNING! When using electric gardening
appliances, basic safety precautions should always be
followed to reduce risk of re, electric shock, and/or
personal injury.
Save these instructions and review frequently prior to use
and in instructing others.
Safety Instructions
1. Thoroughly inspect the area where the equipment is to be
used and remove all foreign objects.
2. Do not operate the equipment without wearing adequate
outer garments. Wear protective footwear that will improve
footing on slippery surfaces.
3. Use extension cords and receptacles as specied by the
manufacturer for all units with electric drive motors or
electric starting motors. (SEE TABLE 1)
4. Never attempt to make any adjustments while the motor is
running.
5. Do not put hands or feet near or under rotating parts.
6. Exercise extreme caution when operating on or cross-
ing gravel drives, walks, or roads. Stay alert for hidden
hazards or trafc.
7. After striking a foreign object, stop the motor, thoroughly
inspect the machine for any damage, and repair the
damage before restarting and operating the machine.
Disconnect the cord on electric motors.
8. Exercise caution to avoid slipping or falling.
9. If the unit should start to vibrate abnormally, stop the
motor and check immediately for the cause. Vibration is
generally a warning sign of trouble.
10. Stop the motor when leaving the operating position,
Form No. SJ-AJ800E-880E
OPERATOR’S MANUAL
before unclogging the tines, and when making any repairs,
adjustments, and inspections.
11. Take all possible precautions when leaving the machine
unattended. Stop motor and remove the power cord.
12. Before cleaning, repairing, or inspecting, shut off the
motor and make certain all moving parts have stopped.
Disconnect the cord on electric motors.
13. Never operate the machine without proper guards, plates,
or other safety protective devices in place.
14. Keep children and pets away.
15. Do not overload the machine capacity by attempting to
cultivate too deep at too fast a rate.
16. Never operate the machine at high transport speeds on
hard or slippery surfaces.
17. Never allow bystanders near the unit when operating.
18. Use only attachments and accessories approved by the
manufacturer of the machine.
19. Never operate the machine without good visibility or light.
20. Be careful when cultivating in hard ground. The tines may
catch in the ground and propel the machine forward. If this
occurs, let go of the handlebars and the starting lever and
do not restrain the machine.
22. Use extreme caution when reversing or pulling the
machine towards you.
22. Switch on the motor carefully according to instructions
and with feet well away from the tines.
23. Never pick up or carry a machine while the motor is
running.
24. Do not operate the machine while under the inuence of
alcohol or drugs.
General Safety
• AVOID DANGEROUS ENVIRONMENTS – Don’t use this
product in rainy, stormy, damp or wet locations. Do not
operate in gaseous or explosive atmospheres. Motors in
these products normally spark, and the sparks might
ignite fumes.
• DRESS PROPERLY – Don’t wear loose clothing or jewelry
and wear protective hair covering to contain long hair.
They can be caught in moving parts. Use of rubber
gloves and substantial footwear is recommended
when working outdoors.
• USE SAFETY GLASSES – Wear safety glasses with side
shields or goggles that are marked to comply with ANSI
Z87.1 standard when operating this product.
© 2012 by Snow Joe, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
• USE DUST MASK – Wear face or dust mask when
operating this product.
• USE HEARING PROTECTION – Wear ear plugs or muffs
when operating this product.
• GROUND FAULT CIRCUIT INTERRUPTER – (GFCI)
protection should be provided on the circuit(s) or outlet(s)
to be used for this product if you are using an extension
cord. Receptacles are available having built-in GFCI
protection and may be used.
• DOUBLE INSULATION – This product has double insulation. This means that all external metal parts are insulated
from the electrical supply. This is achieved by introducing
an insulation layer between electrical and mechanical
parts. The double insulation guarantees you the greatest
possible safety.
• EXTENSION CORD – Make sure your extension cord is
in good condition. Use only extension cords having an
electrical rating not less than the rating of the product. An
undersized extension cord will cause a drop in line voltage
resulting in loss of power and overheating.
• POLARIZED PLUGS – To reduce the risk of electric
shock, this product has a polarized plug (one blade is
wider than the other). This product must be used with a
suitable polarized extension cord. Polarized connections
will t together only one way. Make sure that the receptacle end of the extension cord has large and small blade
slot widths. If the plug does not t fully into the extension
cord, reverse the plug. If it still does not t, obtain a
suitable extension cord. Do not change the tool plug or
extension cord in any way.
mWARNING: Use outdoor extension cords
marked SW-A, SOW-A, STW-A, STOW-A, SJW-A,
SJTW-A, or SJTOWA. These cords are rated for outdoor
use and reduce the risk of electric shock.
• DISCONNECT UNIT from the power supply when not in
use or when servicing or cleaning. Do not leave unattended.
• DON’T ABUSE CORD – Never carry or pull this product
by the cord or yank the cord to disconnect from the
receptacle. Keep cord from heat, oil, and sharp edges.
• STAY ALERT – Watch what you are doing. Use common
sense. Do not operate the garden shredder when you are
tired or under the inuence of drugs or medication.
• STORE IDLE UNIT INDOORS – When not in use, the
machine should be stored indoors in a dry and high or
locked-up place, out of children’s reach.
• MAINTAIN UNIT WITH CARE – Keep clean for best
performance and to reduce the risk of injury. Inspect
extension cord periodically and replace if damaged. Keep
handles dry, clean and free from oil and grease.
• CHECK FOR DAMAGED PARTS – Before further use of
the product, any part that is damaged should be care-
fully checked to determine that it will operate properly
and perform its intended function. Check for alignment
of moving parts, binding of moving parts, breakage of
parts, mounting and any other condition that may affect
its operation. Any part that is damaged should be properly
repaired or replaced. Call our customer service help line
for assistance at 1-866-766-9563 for assistance.
• LIGHTING – Only operate your machine in daylight or
good articial light.
• DON’T OVERREACH – Keep proper footing and balance
at all times. Wear oil resistant rubbersoled footwear.
• Never leave a running tool unattended. Turn the machine
OFF and wait until it comes to a complete stop before
leaving the work area.
• Avoid accidental start-ups. Make sure switch is in OFF
position before plugging in the power cord.
• USE RIGHT APPLIANCE – Do not use this product for
any job except that for which it is intended.
• KEEP CHILDREN AWAY – All visitors, children and pets
should stay at a safe distance from the work area.
mWARNING: Some dust and debris created by
the use of this tool could contain chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
Some examples of these chemicals are:
- chemicals in fertilizers
- compounds in insecticides, herbicides and pesticides
- arsenic and chromium from chemically treated lumber
Your risk from exposure to these chemicals varies
depending on how often you do this type of work. To
reduce your exposure, work in a well-ventilated area and
with approved safety equipment, such as dust masks that
are specically designed to lter out microscopic particles.
mWARNING: The wires of this product could
contain chemicals know to the State of California to cause
cancer and birth defects or reproductive harm. Wash hands
after handling.
Electrical Safety
1. Always check that the power supply corresponds to the
voltage on the rating plate.
2. Do not operate in an area where there is a possibility
of body contact with grounded items (i.e.: pipes, metal
structures). Avoid contact with metal objects.
3. Do not pull/yank the power cord. Keep the power cord
away from hot surfaces and sharp objects.
4. Always use a grounded three-wire extension cord and
receptacle that are made of rubber and intended for
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outdoor use. The machine is designed to operate on 120
Volt AC household current. The power cord has a grounding prong. To avoid the possibility of shock it must always
be used with a properly grounded three-prong receptacle.
Never remove the ground prong from the plug.
Grounding methods
Grounding
Pin
5. Do not operate the machine where water is present
(i.e.: rain, sprinkler, puddles).
6. Do not touch electrical plugs with wet hands.
7. Keep the extension cord away from the moving parts and
hot motor housing.
8. Immediately replace and dispose of damaged wires and
plugs.
9. Do not open the switch box on the motor. If service is
necessary take the machine to a qualied electrician.
10. Ground Fault Circuit Interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for the
gardening appliance. Receptacles are available having
built-in GFCI protection and may be used for this measure
of safety.
11. Warning – Use outdoor extension cords marked SW-A,
SOW-A, STW-A, STOW-A, SJW-A, SJTW-A, or SJTOWA.
These cords are rated for outdoor use and reduce the risk
of electric shock.
Exception: Types SW, SOW, STW, STOW, SJW, SJOW,
SJTW, and SJTOW are alternative designations to Types
SW-A, SOW-A, STW-A, STOW-A, SJW-A, SJOW-A,
SJTW-A, and SJTOW-A, respectfully.
12. Extension Cord – Make sure your extension cord is in
good condition. When using an extension cord, be sure to
use one heavy enough to carry the current your product
will draw. An undersized extension cord will cause a drop
in line voltage resulting in loss of power and overheating.
Table 1 shows the correct size to use depending on cord
length and nameplate ampere rating. If in doubt, use the
next heavier gauge. The smaller the gauge number, the
heavier the cord. To reduce the risk of disconnection of
appliance cord from the extension cord during operating:
(A)
Minimum Gauge For Extension Cords
Volts
120V
Ampere Rating
More than
Not more than
0 – 6
6 – 10
10 – 12
12 – 16
NOTE – Only the applicable parts of the Table need to
be included. For instance, a 120-volt product need not
include the 240-volt heading.
i) Make a knot as shown in Figure 1 or
ii) Use one of the plug-receptacle retaining straps or
connectors described in this manual.
Total length of cord in feet
25
18
18
16
16
50
16
16
14
12
AWG
Not Recommended
Table 1
100
16
14
14
150
14
12
12
Method of securing extension cord
Cord set Appliance cord
(A) Tie cord as shown
Figure 1
(B) Connect plug and receptacle
13. Avoid Unintentional Starting – Don’t carry plugged-in
appliance with nger on switch. Be sure switch is off when
plugging in.
14. Don’t Abuse Cord – Never carry appliance by cord or yank
it to disconnect from receptacle. Keep cord from heat, oil,
and sharp edges.
15. Don’t Force Appliance – It will do the job better and with
less likelihood of a risk of injury at the rate for which it
was designed.
16. Don’t Overreach – Keep proper footing and balance at
all times.
17. Stay Alert – Watch what you are doing. Use common
sense. Do not operate appliance when you are tired.
18. Disconnect Appliance – Disconnect the appliance from the
power supply when not in use, before servicing, and when
changing accessories.
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19. Store Idle Appliances Indoors – When not in use,
appliances should be stored indoors in dry, and high or
locked-up place – out of reach of children.
20. Maintain Appliance With Care – Keep cutting edge sharp
and clean for best performance and to reduce the risk
of injury. Follow instructions for lubricating and changing
accessories. Inspect extension cords periodically and
replace if damaged, have it repaired by an authorized
service facility. Keep handles dry, clean, and free from oil
and grease.
21. Check Damaged Parts – Before further use of the
appliance, a guard or other part that is damaged should be
carefully checked to determine that it will operate properly
and perform its intended function. Check for alignment of
moving parts, binding of moving parts, breakage of parts,
mounting, and any other condition that may affect its
operation. A guard or other part that is damaged should
be properly repaired or replaced by an authorized service
center unless indicated elsewhere in this manual.
Personal Safety
• Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a power tool
while you are tried or under the inuence of drugs, alcohol
or medication. A moment of inattention while operating
power tools may result in serious personal injury.
• Use personal protective equipment. Always wear eye
protection. Protective equipment such as dust mask,
non-skid safety shoes, hard hat, or hearing protection used
for appropriate conditions will reduce personal injuries.
• Prevent unintentional starting. Ensure the switch is in
the OFF-position before connecting to power source
and/or battery pack. Picking up or carrying the tool:
carrying power tools with your nger on the switch invites
accidents.
• Remove any adjusting key or wrench before turning the
power tool on. A wrench or a key left attached to a rotating
part of the power tool may result in personal injury.
• Do not overreach. Keep proper footing and balance at
all times. This enables better control of the power tool in
unexpected situations.
• Dress properly. Do not wear loose clothing or jewelry, keep
your hair clothing and gloves away from moving parts, loose
clothes, jewelry or long hair can be caught in moving parts.
• If devices are provided for the connection of dust extraction
and collection facilities, ensure these are connected and
properly used. Use of dust collection can reduce dustrelated hazards.
Service
Your power tool should be serviced by a qualied repair
person using only identical replacement parts. This will ensure
that the safety of the power tool is maintained.
4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols Descriptions
SAFETY ALERT.
READ THE OPERATOR’S MANUAL(S) Read, understand
and follow all instructions in the manual(s) before
attempting to assemble and operate.
Do not use in wet weather conditions.
Wear eye protection, dust mask protection,
and ear protection.
Wear gloves protective.
Wear foot protection.
Don’t push down stairs.
SWITCH OFF! Remove plug from outlet immediately
if the cord is damaged or cut.
SWITCH OFF! Remove plug from outlet before
cleaning or maintenance.
Keep bystanders away.
Thrown objects can cause serious injury.
CPSC Danger label.
Keep hands and feet away from the rotating parts.
Double Insulation
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Know Your Electric Dethatcher
1
17
4
3
5
2
15
14
16
8
7
9
6
10
13
12
11
1. Safety button
2. Power cable
3. Starting lever
4. Upper handle bar
5. 4 screws and 4 wing nuts
to secure the bar
6. Collecting basket
Technical Data
Rated voltage 120V AC 60Hz 11A
No Load Speed 4,600 RPM
Raking Width 14-IN (36 cm)
Weight 30.64 lb (14 kg)
7. Handle on the collecting
basket
8. Lower bar
9. Impact protector
10. Housing
11. 2 front wheels
12. 2 rear wheels
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13. Adjusting knob
14. 2 cable clamps
15. 2 center bars
16. Electric cable
17. Cable strain relief
Tools
You will need the following tools to assemble your machine:
• Screw driver
5. Fasten the electric cable (16) to the bar with the two cable
clamps (14). (See pg. 6)
NOTE: The two centre bars can be secured in two positions to
adjust the handle bar to your height.
Package Contents
• Housing
• Upper handle bar complete with starting lever, power plug,
unlocking button and rmly mounted power cable
• Lower bar
• 2 center bars
• Collecting basket
• Cable strain relief
• 2 cable clamps
Mounting accessories:
• 2 Philips screws, 4 screws and 4 wing nuts to
fasten the bar
Assembly
m
Ensure during assembly that the power cable is not
squeezed and that it has sufcient play.
Assembly the Handle Bar (Fig. 1)
1. Insert the lower bar (8) into the housing (10) and screw it
on with the two Philips screws. (See pg. 6)
2. Secure the two centerbars (15) to the lower bar (8) with
the screws and wing nuts (5). The two centre bars can be
secured in two positions to adjust the handle bar to your
height. (See pg. 6)
Mounting and emptying the collecting
basket (Fig. 2)
mWARNING: Never operate the machine without the fully
mounted collecting basket and without the impact protector.
Danger of Injury!
Assembling the collecting basket:
The collecting basket is delivered in a folded state and must
therefore be assembled before it is mounted on the unit.
1. Assemble the collecting basket rods.
2. Slip the plastic straps over the collecting basket rods.
Fig. 2
Fig. 1
3. Hang the cable strain relief (17) on the upper handle bar
(4). (See pg. 6)
4. Use the screws and wing nuts (5) to rmly secure the
upper handle bar (4) to the two centre bars (15). (See pg. 6)
Mounting the collecting basket
3. Lift the impact protector.
4. Push the pins on the collecting basket rods into the socket
in the housing.
5. Release the impact protector so that it holds the collecting
basket in its position.
Removing and emptying the collecting basket:
6. Lift the impact protector and take out the collecting
basket.
Operation
Setting the working positions (Using the
adjusting knob)
The unit has 5 principal position settings:
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Setting 0 : Transport position
This position sets the maximum safety spacing between
the tool and the oor.
Setting 1 : Working position
Set this position when working with a new implement.
Settings 2 - 4 : Readjustment positions
The working position can be lowered with increased sprung
tine wear. The readjusting depth amounts to approx. 3 mm per
setting. Use the millimeter scale readings for ne setting.
NOTES: When the unit is delivered it is in the Transport
Position 0 setting.
The unit must be switched off to set the working position.
Press the adjusting knob down and turn it to the required
position until it locks in place (the knob immediately rises
again).
mThe adjusting knob is not intended for height adjustment
but rather to compensate for wear.Selection of a readjustment
position without the corresponding wear can overload the
motor and damage the cylinder.
Switching ON and OFF (Fig. 3)
mBefore switching on the unit ensure that it is not in
contact with any objects. Keep your feet and hands well
away from the cylinder and the ejector opening. Danger of
injury!
3. Connect the unit to the mains voltage.
4. To switch on press the unlocking button on the handle (1)
and simultaneously press the starting lever (2). Release the
unlocking button (1). The unit will continue to run.
5. To switch off release the starting lever (2). (See Fig. 3)
Overload Protection
The motor is automatically switched off when the unit is
overloaded. Release the starting lever and the unit will reset
after a cooling down period of approx.1 minute.
mWARNING! The cylinder continues to run for a brief
period after the unit has been switched off. Do not tilt or carry
the unit while the motor is still running and do not touch the
cylinder while it is still rotating. Danger of injury!
Working with the unit
Dethatcher is a more intensive intervention and should only be
carried out once a year; the best time being in spring after the
lawn has been mowed for the rst time.
mWARNING! When working on slopes always proceed
across the slope. Be particularly careful when walking
backwards and pulling the implement. Danger of stumbling!
The unit can be operated with or without the collecting basket.
• Select the appropriate working or readjustment position (in
the event of cylinder wear) so that the unit is not overloaded.
• Commence work in the vicinity of the power socket and
proceed away from the socket.
• Always ensure that the extension cable is behind you,
and after turning move it to the side that has already
been treated.
• Guide the unit at a walking pace down lanes that are as
straight as possible. To ensure uninterrupted cultivating the individual lanes should always overlap by a few
centimeters. Dwelling too long at the same place while the
implement is running can damage the grass sward.
• To ensure that the extension cable is not an impediment,
turn the unit in such a manner that the cable strain release
on the bar always faces the side that has been treated.
Fig. 3
1. Place the unit on a level lawn surface.
2. Form a loop in the end of the power cable and hang it into
the strain relief (4).
m After work and to transport the unit disconnect the power
plug and wait until the cylinder is stopped.
• Adjust the transport to position 0 setting (see “Setting the
Working Position”) when transporting the unit.
• Lift the unit to transport it over steps and sensitive
surfaces (e.g. tiles).
• Always clean the unit after each use (see “Cleaning,
Maintenance, Storage”).
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Cleaning and Storage
Maintenance
Work that has not been described in these Instructions must
be carried out by a servicing agency authorized by us. Only
use original parts.
• Wear gloves when handling the cylinder.
• Prior to all maintenance and cleaning work always switch
OFF the unit, disconnect the plug from the power socket
and wait until the cylinder is stopped.
mWARNING! Do not jet water onto the unit and do not
clean it under owing water. This would result in the danger of
an electric shock and the unit could be damaged.
Fig. 4
m
WARNING! Always turn off the dethatcher and
unplug the power cord from the outlet before maintaining the
dethatcher.
General
1. Clean the product with a slightly damp cloth and pH-
neutral soap. Use a brush for areas that are hard to reach.
2. In particular clean the air vents after every use with a cloth
and brush.
3. Remove stubborn dirt with high pressure air (max. 3 bar).
4. Check for worn or damaged parts. Replace worn parts
as necessary or contact an authorised service centre for
repair before using the product again.
5. Regularly check for obvious defects such as loose, dislodged or damaged cutting device, loose xings and worn
or damaged components.
6. Check that covers are undamaged and correctly tted.
Carry out necessary maintenance or repairs before using
the product.
7. This product does not contain any parts that can be
repaired by the consumer. Contact a qualied specialist to
have it checked and repaired.
When work has nished remove plant residues adhering to
the wheels, inside the ventilation opening, the grass ejector
opening and the cylinder. Doe not use hard or pointed objects
for this purpose as they could damage the unit.
• Completely empty the collecting basket.
• Always keep the unit clean. Do not use cleaning agents or
solvents.
Storage
• Store the unit in a dry place well out of reach of children.
• Allow the motor to cool down before placing the unit in a
closed room.
• Do not wrap nylon sacks around the unit as this could
result in the formation of moisture.
Loosen the wing nuts so that the bar can be folded up for
space-saving storage. See Fig. 4.
Ensure that the cables are not squeezed.
Cutting Device
mWARNING! Wear safety gloves when working on the
cutting device and close to it! Use appropriate tools to remove
debris. Never use your bare hands!
1. Keep the cutting blades clean and free of debris.
2. Apply a small amount of suitable lubricant along the edge
of the cutting device to retain a good cutting performance.
Power Cord
1. If the power cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a safety hazard.
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Troubleshooting
m
WARNING! Only perform the steps described within
these instructions!
All further inspection, maintenance and repair work must
be performed by an authorized service center or a similarly
qualied specialist if you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often
due to causes that the user can x themselves. Therefore
check the product using this section. In most cases the
problem can be solved quickly.
Problem Possible cause Solution
1. Product does not start
2. Product does not reach full
power
3. Unsatisfying result
1. Not connected to power supply
2. Power cord or plug is defect
3. Other electrical defect to the
product
1. Extension cord not suitable for
operation with this product
2. Power source (e.g. generator) has
too low voltage
3. Air vents are blocked
1. Cutting device worn
Service and Support
If your Electric Dethatcher requires service or maintenance,
please call 1-866-766-9563 for assistance.
1. Connect to power supply
2. Check by an electrician
3. Check by an electrician
1. Use a proper extension cord
2. Connect to another power source
3. Clean the air vents
1. Have a specialist to replace it
Model and Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal afxed to the housing or guard of
your Electric Dethatcher. Copy these numbers into the space
provided below:
Record the following numbers from the housing or handle of your
new product:
Model #:
A J 8 0 0 E
Serial #:
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NOTES
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A Two-Year Full Warranty
for residential use
in the United States and Canada
General Conditions:
Snow Joe, LLC warrants this product to the original purchaser for two years against defects in material or workmanship when used for
normal residential purposes. Snow Joe, LLC will repair any defect in material or workmanship, and repair or replace any defective part,
subject to the conditions, limitations, and exclusions set forth herein. Such repair or parts replacement will be free from charge to the
original purchaser except noted below.
The duration of the warranty applies only if the product is put to personal use around the household or residence. If the product is put
to any business use, commercial or industrial, then the duration of this warranty is 90 days from the date of original purchase. If any
product is rented or leased, the duration of the warranty is 90 days from the date of original purchase.
It is the owner’s responsibility to perform correctly all maintenance, and minor adjustments explained in the owner’s manual.
Electric Products:
To obtain a replacement electric powered unit or repair the existing electric powered unit, you must return the complete unit and
postage prepaid to: Snow Joe Return Center, 86 Executive Avenue, Edison, NJ 08817.
Gasoline / Battery Products:
Limitations
• Batteries are warranted only for the period of 12 months after the date of purchase on a prorated basis. Rechargeable batteries
will be replaced free from charge during the rst 90 days. After the initial 90 days, batteries will be replaced at prorated cost to
the customer
• Idlers, cables, and electrical components are warranted to the original purchaser for use at household or residence for a period
of two years
Exclusions
• Snow Joe brand engines are covered under this warranty. All other engines and engine accessories are covered only by the
engine manufacturer’s warranty and are not covered by this warranty
• Parts used that are not genuine Snow Joe parts are not covered by this warranty
• Damages resulting from misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires repair
is not covered under this warranty
• Belts, augers, and tines are not covered under warranty – belts, augers, and tines wear out and can be purchased at
www.snowjoe.com or by calling 1-866-766-9563
Snow Joe, LLC may from time to time change the design of its products. Nothing contained in this warranty shall be construed as
obligating Snow Joe, LLC to incorporate such design changes into previously manufactured products, nor shall such changes be
construed as an admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe, LLC is not liable for indirect, incidental, or consequential damages
in connection with the use of the Snow Joe Products covered by this warranty. This warranty does not cover any cost or expense
incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this
product, while waiting for completion of repairs under this warranty. Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply in all states. This warranty may give you specic legal rights in your state.
If you wish to contact Snow Joe, please direct inquiries to the:
Customers who have purchased Snow Joe products exported from the United States and Canada should contact their Snow Joe
Distributor (Dealer) to obtain information applicable for your country, province, or state. If for any reason, you are not satised with the
distributor’s service, or if you have difculty obtaining warranty information, contact your Snow Joe seller. If in the event your efforts
are unsatisfactory, please write to the Snow Joe Center at the above address.
If you have any questions about your product warranty, please call 1-866-SNOW-JOE or visit us online at www.snowjoe.com.
Customer Service Department
Snow Joe Center
86 Executive Avenue
Edison, NJ 08817
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