Model 24V-PHT17-LTEForm No. SJ-24V-PHT17-LTE-880E-M
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Power Tool Safety
Warnings
mWARNING! Read all safety warnings and all
instructions. Failure to follow the warnings and instructions
may result in electric shock, re and/or serious injury.
Save all warnings and instructions for future reference.
The term "power tool" in the warnings refers to your mainsoperated (corded) power tool or battery-operated (cordless)
power tool.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not followed, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which,
if not followed, could result in minor or moderate injury.
Work Area Safety
1. Keep work area clean and well lit – Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres,
such as in the presence of ammable liquids, gases
or dust – Power tools create sparks which may ignite the
dust or fumes.
3. Keep children and bystanders away while operating a
power tool – Distractions can cause you to lose control.
Electrical Safety
1. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools. Unmodied plugs and
matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded
surfaces, such as pipes, radiators, ranges and
refrigerators – There is an increased risk of electric shock
if your body is earthed or grounded.
3. Do not expose power tools to rain or wet conditions
– Water entering a power tool will increase the risk of
electric shock.
4. Do not abuse the cord. Never use the cord for
carrying, pulling or unplugging the power tool. Keep
cord away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric
shock.
5. When operating a power tool outdoors, use an
extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric shock.
Personal Safety
1. Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a
power tool while you are tired or under the inuence
of drugs, alcohol or medication – A moment of
inattention while operating power tools may result in
serious personal injury.
2. Use safety equipment. Always wear
eye protection – Safety equipment such as dust mask,
non-skid safety shoes, hard hat, or hearing protection
used for appropriate conditions will reduce personal
injuries.
3. Avoid accidental starting. Ensure the switch is in the
o-position before plugging in – Carrying power tools
with your nger on the switch or plugging in power tools
that have the switch on invites accidents.
4. Remove any adjusting key or wrench before
turning the power tool on – A wrench or a key left
attached to a rotating part of the power tool may result
in personal injury.
5. Do not overreach. Keep proper footing and balance at
all times – This enables better control of the power tool in
unexpected situations.
6. Dress properly. Do not wear loose clothing or jewelry.
Keep your hair, clothing and gloves away from moving
parts – Loose clothes, jewelry or long hair can be caught
in moving parts.
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used – Use of dust collection
1. Do not force the power tool. Use the correct power
tool for your application – The correct power tool will
do the job better and safer at the rate for which it was
designed.
2. Do not use the power tool if the switch does not turn
it on and o – Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
3. Disconnect the battery pack from the power
tool before making any adjustments, changing
accessories, or storing power tools – Such
preventive safety measures reduce the risk of starting
the power tool accidentally.
4. Store idle power tools out of the reach of children and
do not allow persons unfamiliar with the power tool or
these instructions to operate the power tool – Power
tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may aect the power tool’s
operation. If damaged, have the power tool repaired
before use – Many accidents are caused by poorly
maintained power tools.
6. Keep cutting tools sharp and clean – Properly
maintained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
7. Use the power tool, accessories and tool bits etc., in
accordance with these instructions and in the manner
intended for the particular type of power tool, taking
into account the working conditions and the work
to be performed – Use of the power tool for operations
dierent from those intended could result in a hazardous
situation.
Service
Have your power tool serviced by a qualied repair person
using only identical replacement parts. This will ensure that
the safety of the power tool is maintained.
Additional Safety Rules for Pole
Hedge Trimmer
1. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
2. Hold the pole hedge trimmer by insulated gripping
surfaces only, because the cutter blade may contact
hidden wiring. Cutter blades contacting a "live" wire may
electrify exposed metal parts of the power tool and could
give the operator an electric shock.
3. Maintain a rm grip on both handle and pole while cutting
with the blade. Keep the blade away from body.
4. Hold pole hedge trimmer properly, e.g., with both hands.
Loss of control can cause personal injury.
5. Check the hedge for foreign objects before operation,
e.g., center fences. Take care that the cutting device does
not come in contact with wire or other metal objects.
6. Service on the product must be performed by qualied
repair personnel only. Service or maintenance performed
by unqualied personnel could result in injury to the user
or damage to the product.
7. Keep all parts of the body away from the cutting blade.
Do not remove cut material or hold material to be cut
when blades are moving. Make sure the switch is o and
the battery is removed when clearing jammed material.
A moment of inattention while operating the pole hedge
trimmer may result in serious personal injury.
8. Carry the pole hedge trimmer by the handle with the
cutting blade stopped. When transporting or storing
the pole hedge trimmer always keep the blade covered.
Proper handling of the pole hedge trimmer will reduce
possible personal injury from the cutter blades.
9. Do not use the pole hedge trimmer if the switch does not
turn it on and o. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
10. Use the pole hedge trimmer and accessories in
accordance with these instructions, taking into account
the working conditions and the work to be performed.
Use of the power tool for operations dierent from
intended use could lead to a hazardous situation.
11. Do not overreach and keep the balance at all times.
Always be sure of the footing on slopes. Walk when
operating the power tool, never run.
12. Do not touch moving hazardous parts before the battery
pack is removed and the moving hazardous parts have
come to a complete stop.
13. Always wear eye and ear protection. Wear protective mask
if necessary. Dress properly, do not wear loose clothing
or jewelry that could become caught in moving parts of
the unit. Safe, sturdy, nonskid footwear should always be
worn. Long hair should be tied back.
14. Do not use the machine in bad weather conditions
especially when there is a risk of lightning.
15. Inspect the area to be cut and remove any foreign objects
that will inuence your cutting. If the foreign objects
can not be removed, e.g. wire fences, please mark and
remember it to avoid touching them during cutting.
mDANGER! Keep hands away from blade. Contact with
blade will result in serious personal injury.
Training
1. Read the instructions carefully. Be familiar with the
controls and the proper use of the product.
2. Never allow people unfamiliar with these instructions or
children to use the product. Local regulations can restrict
the age of the operator.
3. Keep in mind that the operator or user is responsible for
accidents or hazards occurring to other people or their
property.
2
Preparation
1. This product can cause serious injuries. Read the
instructions carefully for the correct handling, preparation,
maintenance, starting and stopping of the product.
Become familiar with all controls and the proper use of the
product.
2. Never allow children to use the pole hedge trimmer.
3. Beware of overhead power lines.
4. Never operate the product while people, especially
children, or pets are nearby.
5. Dress properly. Do not wear loose clothing or jewelry,
which can be caught in moving parts. Use of sturdy
gloves, non-skid footwear and safety glasses is
recommended.
6. Wear eye protection and stout shoes at all times while
operating the product.
7. If the cutting attachment strikes any foreign object or the
product starts making any unusual noise or vibration,
switch the product o, allow the product to stop, remove
the battery, and take the following steps:
– inspect for damage;
– check for, and tighten, any loose parts;
– have any damaged parts replaced or repaired with parts
having equivalent specications.
Operation
1. Use the product only in daylight or good articial light.
2. Keep hands and feet away from the cutting device at all
times and especially when switching on the motor.
3. Before using the product and after any impact, check for
signs of wear or damage and repair as necessary.
4. Always remove the battery
– whenever leaving the product unattended;
– adjusting the working position of the cutting device;
– before clearing a blockage;
– before checking, cleaning or working on the product;
– after striking a foreign object;
– whenever the product starts vibrating abnormally.
5. Ensure that the pole hedge trimmer is correctly located in
a designated working position before starting the motor.
6. While operating the pole hedge trimmer, always ensure
that the operating position is safe and secure, especially
when using steps or a ladder.
7. Do not operate the pole hedge trimmer with a damaged or
excessively worn cutting device.
8. Always ensure that all handles and guards are tted when
using the pole hedge trimmer. Never attempt to use an
incomplete pole hedge trimmer or one tted with an
unauthorized modication.
9. Always use two hands to operate a pole hedge trimmer.
10. Always be aware of your surroundings and stays alert for
possible hazards of which you may not be aware due to
the noise of the product.
11. Take care against injury to feet and hands from the cutting
device.
12. Always ensure that the air vents are kept clear of debris.
13. Wear slip-resistant foot protection and protective clothing
when using this product.
14. Always keep proper footing and operate the product
only when standing on a xed, secure and level surface.
Change working positions regularly to avoid tiredness and
ensure a comfortable working position at all times.
15. Never use replacement parts or accessories not provided
or recommended by the manufacturer.
16. The use of this product may be restricted by regional or
local regulations.
Vibration + Noise Reduction
To reduce the impact of noise and vibration emission, limit the
time of operation, use low-vibration and low-noise operating
modes as well as wear personal protective equipment.
Take the following points into account to minimise the vibration
and noise exposure risks.
1. Only use the product as intended by its design and these
instructions.
2. Ensure that the product is in good condition and well
maintained.
3. Use correct attachments for the product and ensure they
are in good condition.
4. Keep tight grip on the handles/grip surface.
5. Maintain this product in accordance with these
instructions and keep it well lubricated (where
appropriate).
6. Plan your work schedule to spread any high vibration tool
use across a longer period of time.
Emergency
Familiarize yourself with the use of this product by means of
this instruction manual. Memorize the safety directions and
follow them to the letter. This will help to prevent risks and
hazards.
1. Always be alert when using this product, so that you can
recognize and handle risks early. Fast intervention can
prevent serious injury and damage to property.
2. Switch o and remove the battery if there are
malfunctions. Have the product checked by a qualied
professional and repaired, if necessary, before you
operate it again.
Residual Risks
Even if you are operating this product in accordance with all
the safety requirements, potential risks of injury and damage
remain. The following dangers can arise in connection with the
structure and design of this product:
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1. Health defects resulting from vibration emission if the
product is being used over long periods of time or not
adequately handled and properly maintained.
2. Injuries and damage to property due to broken cutting
attachments or the sudden impact of hidden objects
during use.
3. Danger of injury and property damage caused by ying
objects.
mWARNING! This product produces an electromagnetic
eld during operation. This eld may under some
circumstances interfere with active or passive medical
implants! To reduce the risk of serious or fatal injury, we
recommend persons with medical implants to consult their
doctor and the medical implant manufacturer before operating
this product.
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the pole hedge trimmer and cause
it to malfunction.
mCAUTION! To reduce the risk of injury, charge the
24V iON+ lithium-ion battery pack only in its designated
24V iON+ lithium-ion charger. Other types of chargers present
risk of re, personal injury and damage. Do not wire a battery
pack to a power supply plug or car cigarette lighter. Such
misuse will permanently disable or damage the battery pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is
41°F – 105ºF (5°C – 40.5°C). Do not charge the battery
outside in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger,
pull the plug, not the cord, from the receptacle to reduce
the risk of damage to the electrical plug and cord.
Never carry the charger by its cord or yank it by the cord
to disconnect it from the receptacle. Keep the cord away
from heat, oil and sharp edges. Make sure the cord will not
be stepped on, tripped over or subjected to damage or
stress when the charger is in use. Do not use the charger
with a damaged cord or plug. Replace a damaged charger
immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• 24V iON+ lithium-ion charger (XZ2600-0450) is rated for
100 – 240 volt AC only – The charger must be plugged into
an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs
are burned.
• Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
please contact an authorized Snow Joe
or call the Snow Joe
at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer service center
®
+ Sun Joe® dealer
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• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery uids, wash the aected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately ush with water for
20 minutes and seek medical attention. Remove and
dispose of contaminated clothing.
• Do not short circuit – When battery pack is not in use,
keep it away from other metal objects, like paper clips,
coins, keys, nails, screws or other small metal objects,
that can make a connection from one terminal to another.
Shorting the battery terminals together may cause burns or
a re.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 105ºF (40.5ºC), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Battery tool use and care
1. The battery pack supplied with your pole hedge trimmer is
only partially charged. The battery pack has to be charged
completely before you use the tool for the rst time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F
(25°C) and fully charged.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your pole hedge
trimmer, and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage the battery pack.
11. Recharge only with the charger specied by the
manufacturer. A charger that is suitable for one type of
battery pack may create a risk of re when used with
another battery pack.
12. Use appliances only with specically designated battery
packs. Use of any other battery packs may create a risk of
injury and re.
13. Under abusive conditions, liquid may be ejected from
the battery; avoid contact. If contact accidentally occurs,
ush with water. If liquid contacts eyes, additionally seek
medical help. Liquid ejected from the battery may cause
irritation or burns.
14. Do not use a battery pack or appliance that is damaged
or modied. Damaged or modied batteries may exhibit
unpredictable behavior resulting in re, explosion or risk of
injury.
15. Do not expose a battery pack or appliance to re or
excessive temperature. Exposure to re or temperature
above 266ºF (130°C) may cause explosion.
16. Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature
range specied in the instructions. Charging improperly
or at temperatures outside of the specied range may
damage the battery and increase the risk of re.
17. Use power tools only with specically designated
battery packs. Use of any other battery packs may create
a risk of injury and re.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
Sun Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
®
dealer or call the Snow Joe® + Sun Joe®
®
+
5
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before connecting it to the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent connection of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries connected to the
charger for days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a re.
Protection from environmental inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C).
In particular, do not leave the battery charger in a car that
is parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C).
Protect the battery pack, charger and cordless tool from
humidity and direct sunlight. Only place fully charged
batteries in storage.
8. Prevent the lithium-ion battery pack from freezing.
Battery packs that were stored below 32°F (0°C) for more
than 60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
6
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
SymbolsSymbolsDescriptionsDescriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting to
assemble and operate.
WARNING! Do not expose the unit
to rain or wet conditions.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
Wear protective gloves and
non-slip footwear when using
the machine and handling debris.
Keep bystanders a safe
distance away from the work
area.
Indoor use only. Only use battery charger indoors.
33 ft
(10 m)
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
trimmer is running.
WARNING! SHOCK HAZARD – Keep
at least 33 ft (10 m) away from power
lines. Do not overreach. Keep proper
footing and balance at all times.
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Know Your Cordless Telescoping Pole Hedge Trimmer
Read the owner’s manual and safety instructions carefully before operating the cordless pole hedge trimmer. Compare the
illustration below to the cordless pole hedge trimmer in order to become familiar with the location of the various controls and
adjustments. Save this manual for future reference.
The other side
12
21
1. Cutting blade
2. Trimmer head
3. Pivot button
4. Locking base
5. Locking collar
6. Telescoping pole
7. Clamp
8. Bracket
3
20
4
5
17
6
15
14
19
9. Safety lock button
10. Handle grip
11. Battery compartment
12. On/O trigger
13. Shoulder strap
14. Battery charge level indicators
15. Push button for battery indicator
16. Push lock button
18
16
7
8
910
13
12
17. Charge socket
18. 24V iON+ lithium-ion battery
(24VBAT-LTE) featuring exclusive
EcoSharp
19. Charger plug
20. 24V iON+ lithium-ion charger
(XZ2600-0450)
21. Blade cover
®
technology
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Technical Data
Motor .............................................. 200 W
Battery Voltage* .............................. 24 V D.C.
Charging Time ................................ 4.5 hrs
Battery Run Time Max ................... 50 min
No Load Speed .............................. 3000 rpm
Blade Movement ............................ Dual-action
Multi-Angle Head ........................... -90º, -60º, -30º, 0º, 30º, 60º
*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
Blade Material ................................................ Rust-resistant
Blade Length .................................................. 17 in. (43.2 cm)
Cutting Diameter Max .................................... 0.6 in. (1.6 cm)
Telescoping Pole ............................................ 6.5 ft to 7.9 ft
Weight (without battery) ................................. 7.4 lbs (3.4 kg)
Weight (battery installed) ................................ 8.4 lbs (3.8 kg)
8
steel blades
(2 m to 2.4 m)
Unpacking
Carton Contents
• Cordless hedge trimmer head
• Rear handle with telescoping pole
• Blade cover
• Shoulder strap
• 24V iON+ lithium-ion battery
• 24V iON+ lithium-ion charger
• Manuals with registration card
Light IndicatorsLights
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
1. Carefully remove the cordless pole hedge trimmer and
check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the cordless pole hedge
trimmer. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
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+ Sun Joe® customer service center at
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
NOTE: If the charge level button does not appear to be
working, insert the charger and charge as needed.
NOTE: Immediately after using the battery pack, the charge
level button may display a lower charge than it will if checked
a few minutes later. The battery cells “recover” some of their
charge after resting.
Charger Operation
m
WARNING! Charge only 24V iON+ lithium-ion battery
packs with its compatible 24V iON+ lithium-ion charger.
Other types of batteries may cause personal injury and
damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
When to Charge the iON+ 24VBAT-LTE
Lithium-iON Battery
NOTE: The iON+ 24VBAT-LTE lithium-ion battery packs do
not develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the
battery pack before inserting the charger plug.
• Use the battery indicator lights to determine when to charge
your iON+ 24VBAT-LTE lithium-ion battery pack.
• You can "top-o" your battery pack's charge before starting
a big job or after a long day of use.
Charging the Battery
1. Push the push lock button on the battery to pull the
battery pack out of the equipment (Fig. 1).
Fig. 1
Push
lock
button
Battery
pack
Battery
Compartment
9
2. Check that the source voltage is the same as that marked
on the rating plate of the battery charger. Then, plug the
charger adapter into an appropriate AC power outlet.
Connect the charger plug into the charge socket of the
battery to start charging (Fig. 2).
Follow the assembly instructions step-by-step and use the
gures provided as a visual guide to easily assemble the unit.
NOTE: Take care of small parts that are removed during
assembly or when making adjustments. Keep them secure to
avoid loss.
Fig. 2
Battery
indicators
3. The battery will take approximately 4.5 hours to charge.
The battery indicator LEDs will twinkle and illuminate one
by one during the charging process. Unplug the charger
immediately when the 3 LEDs are all illuminated.
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from
the outlet rst, then disconnect the charger from the battery.
Assembling the Tool
The telescoping pole and trimmer head come unassembled.
Ensure that the pole hedge trimmer is assembled properly
before using.
1. Align the telescoping pole with the trimmer head.
2. Insert the telescoping pole into the trimmer head locking
base until the lock holes click into place (Fig. 3).
Fig. 3
Trimmer head
Locking base
3. Slide the locking collar onto the locking base and turn
clockwise to secure (Fig. 4).
Fig. 4
Lock hole
Telescoping pole
Locking base
mWARNING!This charger does not automatically turn o
when the battery is fully charged. Please take care not to leave
the battery plugged into the charger. Switch o or unplug the
charger at the mains when charging is complete.
4. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the
battery.
Assembly
m
WARNING! The pole hedge trimmer must be fully
assembled before operation! Do not use a pole hedge trimmer
that is only partly assembled or assembled with damaged
parts!
mWARNING! Do not install the battery until assembly is
complete. Failure to comply could result in accidental starting
and possible serious personal injury.
Locking collar
4. Make sure the rear handle is properly aligned with the
blade.
mWARNING! Make sure the telescoping pole is inserted
to a full stop and the locking collar is properly tightened before
using the pole hedge trimmer.
mWARNING! Failure to lock the telescoping pole as
directed above could result in serious injury or death.
NOTE: To disassemble the unit, screw the locking collar
counterclockwise to unlock the trimmer head, and remove the
screw on the lock base with a screwdriver. Then the trimmer
head can be pulled out from the pole (Fig. 5).
10
Fig. 5
Screw
Locking collar
Operation
m
WARNING! Always wear safety goggles or safety
glasses with side shields when operating power tools.
Failure to do so could result in objects being thrown into your
eyes, resulting in possible serious injury.
mWARNING! Do not use any attachments or accessories
not recommended by the manufacturer of this product.
The use of attachments or accessories not recommended can
result in serious personal injury.
Attaching the Shoulder Strap
mWARNING! Always attach the shoulder strap to the
pole hedge trimmer. Use the shoulder strap to help support the
trimmer while in use; do not carry the pole hedge trimmer with
only your hands.
1. Wear the shoulder strap over your non-dominant shoulder
so that the hook stays on the side of your dominant hand.
2. Fasten the carabiner hook to the bracket on the pole
(Fig. 6).
3. Adjust the length of the strap to attain a comfortable
working position.
Fig. 6
Bracket
Carabiner hook
Starting + Stopping
mWARNING! Ensure the blade does not touch any
objects before turning on the pole hedge trimmer.
mCAUTION! Starting, stopping, and restarting a DC
motor repeatedly within a few seconds can generate a great
deal of heat and damage the motor. To protect the life of your
cordless pole hedge trimmer, always wait at least ve seconds
after stopping before restarting the pole hedge trimmer.
1. Insert the battery in the battery compartment (Fig. 8).
Fig. 8
Battery
Battery Compartment
2. To turn the tool ON, push and hold the safety lock button
(located on the rear handle) with your thumb and then
squeeze the trigger with your ngers. Once the tool is
running, you can release the safety lock button (Fig. 9).
mWARNING! In case of emergency, tug the quick-release
latch on the shoulder strap. The machine will be released from
the strap (Fig. 7).
Fig. 7
Quick-release latch
Fig. 9
Trigger
3. To turn the tool OFF, release the trigger (Fig. 9).
NOTE: Do not press the trigger until you are ready to
make a cut.
Safety lock button
11
mCAUTION! Blade coasts after being turned o. Do not
-90º
use under wet conditions. Do not store with switch locked on.
Adjusting the Telescoping Pole
1. Turn o the pole hedge trimmer and remove the battery.
2. Unclip the clamp to release the pole (Fig. 10).
Fig. 10
Clamp
3. Extend the pole to the desired length (Fig. 11).
NOTE: Push poles toward each other to shorten the pole
or pull them away from each other to lengthen the pole.
Only extend the pole to the minimum length required to
reach the hedges to be trimmed.
mWARNING! Extend the telescoping pole only to the
length required to reach the hedges being trimmed.
Adjust your hand placement on the telescoping pole of the
pole hedge trimmer in order to keep proper balance.
Do not attempt to use the pole hedge trimmer at a length
which does not allow you to achieve proper footing and
balance at all times!
mWARNING! Failure to lock the telescopic pole clamp as
directed could result in personal injury.
Adjusting Pivoting Head
The pole hedge trimmer head can be pivoted into 6 dierent
cutting angles.
1. Turn o the pole hedge trimmer and remove the battery.
2. Place the pole hedge trimmer on a sturdy at surface.
3. Press and hold the pivot button and adjust the trimmer
head to the desired angle. (Fig. 13).
60º
Fig. 13
30º
Pivot button
Fig. 11
Telescoping pole
4. Lock the pole in position by closing the clamp (Fig. 12),
and ensure that the pole is secure. If the pole telescopes
when the clamp is closed, the nut may need tightening.
Fig. 12
Clamp
0º
-30º
-60º
4. Release the pivot button. If it does not return to its original
position, rotate the trimmer head slightly until you can feel
it lock into place (Fig. 13).
NOTE: Failure to properly secure the trimmer head may
result in personal injury and/or property damage.
mWARNING! The trimmer head can be adjusted in six
dierent positions. Always ensure the head is securely locked!
Do not attempt to use the pole hedge trimmer with the head in
any other position or unlocked!
mCAUTION! Do not place your hand between pivoting
head and locking base. Failure to heed this caution could result
in a pinch point injury.
12
General Operation
1. Check the tool, battery as well as accessories for damage
before each use. Do not use the tool if it is damaged or
shows wear.
2. Double check that the accessories and attachments are
properly xed.
3. Always hold the tool on its pole and handle. Keep the pole
and handle dry to ensure safe support.
4. Ensure that the air vents are always unobstructed and
clear. Clean them if necessary with a soft brush. Blocked
air vents may lead to overheating and damage the tool.
5. Turn the tool o immediately if you are disturbed while
working by other people entering the working area.
Always let the tool come to a complete stop before putting
it down.
6. Do not overwork yourself. Take regular breaks to ensure
you can concentrate on the work and have full control
over the tool.
Trimming Times
Green leaf hedgesJune to October
EvergreensApril to August
• Wear gloves when trimming thorny or prickly growth.
When trimming new growth, use a wide sweeping action,
so that the stems are fed directly into the cutting blade.
Older growth will have thicker stems and will be trimmed
easiest by using a sawing movement.
Using the Pole Hedge Trimmer
• Hold unit rmly with both hands. Always keep your non-
dominant hand on the telescoping pole and your dominant
hand on the rear handle. The unit is used for cutting in either
direction in a slow, sweeping action from side to side.
• Stand so that you are stable and balanced on both feet.
• Inspect and clear the area of any hidden objects.
• To protect yourself from electrocution, do not operate within
33 feet (10 m) of overhead electrical lines.
• Never use the pole hedge trimmer near power lines,
fencing, posts, buildings, or other immovable objects.
• Never use a blade after hitting a hard object without rst
inspecting it for damage. Do not use if any damage is
detected.
1. To use the pole hedge trimmer for trimming tall, hard-toreach hedges or shrubs, hold the trimmer at the position
shown below (Fig. 14). Pivot the power head to several
dierent positions to shape or sculpt shrubs or hedges.
Conifers and other fast
growing shrubs
Every 6 – 8 weeks
Cutting Tips
mWARNING! Always hold the pole hedge trimmer with
both hands. Never hold shrubs with one hand and operate
pole hedge trimmer with the other. Failure to heed this warning
can result in serious injury.
mWARNING! Clear the area to be cut before each use.
Remove all objects such as cords, lights, wire, or loose string
which can become entangled in the cutting blade and create a
risk of serious personal injury.
• Do not force the pole hedge trimmer through heavy
shrubbery. This can cause the blades to bind and slow
down. If the blades slow down, reduce the pace.
• Do not attempt to cut stems or twigs that are larger than
0.6 in. thick, or those obviously too large to feed into the
cutting blade. Use a non-powered hand saw or pruning saw
to trim large stems.
• If blades do become jammed, stop the motor, allow the
blades to stop, and remove the battery before attempting to
remove the obstruction.
• If desired, you can use a string to help cut your hedge level.
Decide how high you want the hedge. Stretch a piece of
string along the hedge at the desired height. Trim the hedge
just above the guide line of string. Trim the side of a hedge
so that it will be slightly narrower at the top. More of the
hedge will be exposed when shaped this way, and it will be
more uniform.
Fig. 14
2. To use pole hedge trimmer for trimming the bottoms and
sides of hedges and shrubs, hold the pole trimmer at the
position shown below (Fig. 15).
Fig. 15
13
3. To use pole hedge trimmer for trimming low-lying foliage
or ground cover, hold the pole hedge trimmer at the
position as shown below (Fig. 16).
Fig. 16
mCAUTION! Do not use the pole hedge trimmer for
cutting stems greater than 0.6" (1.6 cm) (or approximately
2/3 in. thick).
Use the pole hedge trimmer only for cutting normal shrubbery
found around houses and buildings.
Do not force the pole hedge trimmer through dense growth.
A slight back and forth sawing action may ease the cutting of
larger, more dense growth. If the pole hedge trimmer begins to
slow down, reduce the rate of speed at which you are trying to
cut. If the pole hedge trimmer becomes jammed, immediately
turn the trimmer o. Remove the battery and clear the jammed
debris from the cutter blades.
Do not place your hand or ngers between blades or in any
position where they could get pinched or cut. NEVER touch the
blades or service the unit with the battery inside the unit.
• Store the pole hedge trimmer in the blade cover provided.
Store it in a dry location out of the reach of children.
• When servicing, use only identical replacement parts.
Use of any other parts can create a hazard or cause product
damage. Please contact an authorized Snow Joe
Sun Joe
service center at 1-866-SNOWJOE (1-866-766-9563) for all
replacement parts and accessories for your product.
®
dealer or call the Snow Joe® + Sun Joe® customer
®
+
Lubricate the Blades
For easier operation and longer blade life, lubricate the pole
hedge trimmer blade before and after each use.
1. Stop the motor and remove the battery.
2. Lay the pole hedge trimmer on a at surface. Remove any
debris on the blades.
3. Apply lightweight machine oil along the edge of the top
blade and make sure handle remains clean and dry
(Fig. 17).
Fig. 17
Care + Maintenance
m
WARNING! Before inspecting, cleaning, or servicing the
machine, remove the battery and wait for all moving parts to
stop. Failure to follow these instructions can result in serious
personal injury or property damage.
mWARNING! If the trimmer falls, carefully inspect it for
damage. If the blade, handle, or any other part are cracked,
bent, or may aect the trimmer's operation, it must be repaired
before it is used again.
mWARNING! Do not at any time let brake uids, gasoline,
petroleum-based products, penetrating oils, etc., come in
contact with plastic parts. Chemicals can damage, weaken,
or destroy plastic which may result in serious personal injury.
• Avoid using solvents when cleaning plastic parts. Most
plastics are susceptible to damage from various types of
commercial solvents and may be damaged by their use.
Use clean cloths to remove dirt, dust, oil, grease, etc.
mWARNING! Blades are sharp. When handling the blade
If you will be using the pole hedge trimmer for an extended
period of time, it is advisable to stop work intermittently in
order to re-oil the blade.
NOTE: Do not oil while the pole hedge trimmer is running.
1. Stop the motor and remove the battery.
2. Lubricate the pole hedge trimmer as described above.
3. Insert the battery and resume use.
Cleaning the Pole Hedge Trimmer
1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the pole hedge
trimmer, using a damp cloth with a mild detergent.
NOTE: Do not use any strong detergents on the plastic
housing or the handle, as they can be damaged by certain
aromatic oils such as pine and lemon, and by solvents
such as kerosene.
14
Recycling + Disposal
The product comes in a package that protects it against
damage during shipping. Keep the package until you are
sure that all parts have been delivered and the product is
functioning properly. Recycle the package afterwards.
5. Always store the pole hedge trimmer in a place that is
inaccessible to children. The ideal storage temperature is
between 50ºF and 86ºF (10ºC and 30ºC).
6. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
WEEE symbol. Waste electrical product should not be
disposed of with household waste. Please recycle
where facilities exist. Check with you local authority or
local store for recycling advice.
Battery Caution + Disposal
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride,
or Lithium-Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service + Support
If your Sun Joe® cordless pole hedge trimmer requires service
or maintenance, please call the Snow Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
®
+ Sun Joe®
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your cordless pole hedge trimmer. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
2 4 V - P H T 1 7 - L T E
Model #:
Serial #:
Storage
1. Stop the motor and remove the battery.
2. Clean the pole hedge trimmer thoroughly before storing.
3. Always place the blade cover on the blade before storing
or transporting the pole hedge trimmer. Use caution to
avoid the sharp teeth of the blade.
4. Store the pole hedge trimmer indoors, in a dry place that
is inaccessible to children. Keep away from corrosive
agents such as garden chemicals and de-icing salts.
15
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this pole hedge trimmer. Contact Snow Joe
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe® if
you are unsure whether it is safe to use a particular replacement part or accessory with your pole hedge trimmer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
AccessoriesItemModel
1
2
3
24V iON+ 2.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-AC: 1 hr 20 min | 24VCHRG-QC: 55 min | 24VCHRG-DPC: 55 min
Battery Runtime Max: 50 min
24V iON+ 2.5 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-AC: 1 hr 40 min | 24VCHRG-QC: 1 hr 10 min | 24VCHRG-DPC: 1 hr 10 min
Battery Runtime Max: 1 hr
24V iON+ 4.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-AC: 2 hrs 40 min | 24VCHRG-QC: 1 hr 50 min | 24VCHRG-DPC: 1 hr 50 min
Battery Runtime Max: 1 hrs 40 min
24VBAT-LTE
24VBAT-LT
24VBAT
4
24V iON+ 5.0 Ah Lithium-Ion Battery
Battery Charge Time Max:
24VCHRG-AC: 3 hrs 20 min | 24VCHRG-QC: 2 hrs 20 min | 24VCHRG-DPC: 2 hrs 20 min
24V iON+ Lithium-Ion Battery Dual Port Charger24VCHRG-DPC
8
SJWB
Universal wall bracket with mounting hardware
(Fits most Snow Joe
Sun Joe
®
tools)
®
+
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe® to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
16
®
+ Sun Joe® customer
NOTES
17
NOTES
18
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe
®
+ Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
PRODUCT REGISTRATION:
®
Snow Joe
, LLC (“Snow Joe® + Sun Joe®”) strongly encourages
you to register your purchase. You can register online at
snowjoe.com/ProductRegistration, or by printing and mailing
in a registration card available online from our website, or
calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com.
Failure to register your product purchase will not diminish your
warranty rights. However, registering your purchase will allow
®
Snow Joe
+ Sun Joe® to better serve you with any of your
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
®
This Warranty is extended by Snow Joe
+ Sun Joe® to the owner
of this Machine (a “Machine” consists of a product powered by
a motor) for residential and personal household use only. This
Warranty does not apply to products used for commercial, rental
or re-sale purposes. Should ownership of this machine change
during the 2-year period, please update the Machine’s owner
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
®
Snow Joe
+ Sun Joe® warrants to the owner that if this Machine
fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear
®
from ordinary household use, Snow Joe
+ Sun Joe® will send a
replacement part or product, as needed, free of charge and with
free shipping to the original purchaser.
®
If, in Snow Joe
cannot be repaired with a part, Snow Joe
+ Sun Joe®’s sole discretion, the failed Machine
®
+ Sun Joe® will elect to
either (A) send a new Machine at no charge and with free shipping
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used
commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained
in accordance with the instructions, warnings and safeguards
®
contained in the owner’s manual. Snow Joe
+ Sun Joe® will not
be responsible for the cost of any unauthorized warranty repairs.
This warranty does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or service during
reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered
under this warranty, and can be purchased at snowjoe.com or
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the
exclusive remedies of purchaser and the sole liability of Snow Joe
®
+ Sun Joe
of Snow Joe
under this warranty. No employee or representative
®
+ Sun Joe® is authorized to make any additional
warranty or any modication to this warranty which may be
®
binding upon Snow Joe
+ Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
®
employee or representative of Snow Joe
+ Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
®
negligence), strict liability or otherwise, shall Snow Joe
®
Sun Joe
be liable for any special, indirect, incidental, or
+
consequential damages, including, without limitation, loss of
prot or revenue.
Some states do not allow limits on warranties. In such states, the
above limitations may not apply to you.
Outside the USA, other warranties may apply.
®
19
sunjoe.com
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