sunjoe 24V-MJ14C Users manual
OPERATOR’S MANUAL
A Division of Snow Joe
®
, LLC Model 24V-MJ14C Form No. SJ-24V-MJ14C-880E-MR2
EN
R
CORDLESS LAWN MOWER
24-VOLT MAX* | 4.0 Ah | 14-INCH
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
When using this cordless lawn mower, basic safety
precautions should always be followed to reduce the risk of
re, electric shock and personal injury. These precautions
include:
mWARNING! Do not operate without the entire grass
catcher, discharge guard, rear guard or other safety protective
devices in place and in proper working order.
mWARNING! The use of any other accessory or
attachment might increase the risk of injury.
mWARNING! To reduce the risk of injury, inspect the
catcher assembly frequently and replace with recommended
replacement if there are signs of wear or deterioration.
Before using the mower, take the time to familiarize yourself
with the controls, especially how to stop the mower in
an emergency. The only individuals who should use the
mower are those who have a thorough understanding of the
instructions and who know how to operate the machine.
Children should never be allowed access to the mower.
Retain this manual for future reference and reread it at the start
of each mowing season.
mWARNING! Contact with moving parts may cause
entanglement, dismemberment or other serious bodily
injury. Always keep body parts (i.e. hands, feet) a safe
distance away from moving parts. Ensure all covers and
guards are securely in place before use.
Hot surfaces (i.e. the motor) may ignite ammable or
combustible items and cause a re or explosion, which
can result in serious bodily injury. Keep the mower a safe
distance away from ammable or combustible items until
surfaces that are hot have completely cooled. Do not store
the mower near ammable or combustible items.
A damaged blade or worn blade nut may break o the
mower assembly and cause serious injury. Replace the
damaged blade or blade nut before using the mower.
1. Avoid dangerous conditions – Do not use the mower in
the rain or when the grass is damp or wet.
2. Keep children, bystanders and pets away – Always
keep children and spectators a safe distance away from
the mower during operation and as the machine cools.
3. Dress properly – Always wear personal safety gear (i.e.
glasses, rubber gloves, protective footwear and dust
masks) and proper clothing when using the mower. Loose
clothing, long hair or jewelry may get caught in the moving
parts.
4. Use the right appliance – Do not use the lawn mower
for any applications other than those for which it was
intended.
5. Do not force the lawn mower – It will perform better with
less likelihood of personal or mechanical injury if it is used
at the rate for which it was designed.
6. Do not overreach – Keep proper footing and balance at
all times.
7. Stay alert – Always be alert and watch what you are
doing. Use common sense. Do not operate the lawn
mower when you are tired or under the inuence of
alcohol or drugs.
8. Disconnect the lawn mower – Turn OFF and remove
safety key when the mower is not in use, before servicing
it, when changing accessories and when performing any
other maintenance task.
9. Store idle lawn mower indoors – When not in use,
the lawn mower should be stored indoors in a dry, locked
place out of the reach of children.
10. Maintain the lawn mower with care – Keep cutting
edges sharp and clean for best and safest performance.
11. Use personal protective equipment. Always wear eye
protection – Protective equipment such as safety glasses,
a dusk mask, non-skid safety shoes, a hard hat, and
hearing protection, when used for appropriate conditions,
will reduce the possibility of personal injuries.
© 2021 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
12. Avoid unintentional starting – Ensure the switch is in
the OFF position before insert the safety key, or before
picking up or carrying the tool. Carrying power tools with
your nger on the switch or charging power tools with the
switch ON can lead to accidents.
13. Remove any adjusting key or wrench before starting
the power tool – A wrench or a key left attached to a
rotating part of the power tool may result in personal injury.
14. Keep cutting blades sharp and clean – Properly
maintained cutting blades with sharp edges are less likely
to bind and are easier to control.
15. Keep all parts of the body away from the cutting blade
– Do not remove cut material or hold material to be cut
when blades are moving. Make sure the switch is o when
clearing jammed material. A moment of inattention while
operating the product may result in serious personal injury.
16. If the lawn mower strikes a foreign object, follow these
steps:
i) Stop the lawn mower by releasing the start/stop switch
bar lever.
ii) Remove the safety key.
iii) Inspect for damage.
iv) Repair any damage before restarting and operating
the lawn mower.
17. Only use identical replacement blades and
other genuine parts.
18. Keep guards in place and in proper working order.
Electrical Safety
1. If the battery charger cable is damaged, please call the
Snow Joe
1-866-SNOWJOE (1-866-766-9563).
2. If charging the power tool in a damp location is
unavoidable, use a residual current device (RCD)
protected power supply. The using of an RCD reduces the
risk of electric shock.
3. Avoid body contact with earthed or grounded surfaces
such as pipes, radiators, ranges and refrigerators. There is
an increased risk of electric shock if your body is earthed
or grounded.
4. Do not expose power tools to rain or wet conditions.
Water entering a power tool will increase the risk of
electric shock.
5. Do not abuse the charging cord. Never use the cord
for carrying, pulling or unplugging the charger. Keep
cord away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric
shock.
6. Battery charger is for indoor use only. Do not charge lawn
mower in rain, or in wet locations.
®
+ Sun Joe® customer service center at
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the power tool and cause it to
malfunction, which can lead to serious personal injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modied. Damaged or modied batteries may
exhibit unpredictable behavior resulting in re, explosion or risk
of injury.
Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualied repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
iON+ 24V lithium-ion battery pack only in its designated
iON+ 24V lithium-ion charger. Other types of chargers present
risk of re, personal injury and damage. Do not wire a battery
pack to a power supply plug or car cigarette lighter. Such
misuse will permanently disable or damage the battery pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is 41°F
(5°C) to 105°F (40.5°C). Do not charge the battery outside in
freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger,
pull the plug, not the cord, from the receptacle to reduce
2
the risk of damage to the electrical plug and cord.
Never carry the charger by its cord or yank it by the cord
to disconnect it from the receptacle. Keep the cord away
from heat, oil and sharp edges. Make sure the cord will not
be stepped on, tripped over or subjected to damage or
stress when the charger is in use. Do not use the charger
with a damaged cord or plug. Replace a damaged charger
immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic
fumes and materials are created when battery packs are
burned.
• Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
contact an authorized Snow Joe
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery uids, wash the aected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately ush with water for
20 minutes and seek medical attention. Remove and
dispose of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paperclips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
®
+ Sun Joe® customer service center at
®
+ Sun Joe® dealer or
of re and severe personal injury.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 105ºF (40.5ºC), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Information about the battery
1. The battery pack supplied with your cordless power tool is
only partially charged. The battery pack has to be charged
completely before you use the tool for the rst time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 59°F
(15°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your cordless spray
washer, and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than
3 feet (1 meter) or those that have been exposed to violent
shocks, even if the housing of the battery pack appears to
be undamaged. The battery cells inside the battery may
have suered serious damage. In such instances, please
read the waste disposal information for proper battery
disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage the battery pack.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
3
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
Sun Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.).
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
®
dealer or call the Snow Joe® + Sun Joe®
®
+
Protection from environmental inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41 – 105°F
(5 – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 104°F (40°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41-105°F
(5-40.5°C). Store your lithium-ion battery pack in a cool,
dry place at a temperature of 50-68°F (10-20°C). Protect
the battery pack, charger and cordless tool from humidity
and direct sunlight. Only place fully charged batteries in
storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
IMPORTANT!
Safety Instructions for Walk-Behind
Mowers
General Operation
• Read, understand and follow all instructions on the
machine and in the manual(s) before starting.
• Do not put hands or feet near or under the machine.
Always stay clear of the discharge opening.
• Only responsible adults who are familiar with the
instructions should be allowed to operate this machine.
• Clear the mowing area of foreign objects such as rocks,
wire, toys and other miscellaneous articles, which could
be picked up and thrown by the blade. Stay behind the
handle when the engine (motor) is running.
4
• Make sure that the mowing area is clear of bystanders
before starting the machine. Stop the machine if anyone
enters the area.
• Do not operate the machine barefooted or while wearing
sandals. Always wear substantial footwear.
• Always look down and behind before and while moving
backward with the mower.
• Never direct discharged material toward anyone. Avoid
discharging material against a wall or other obstruction.
• Do not operate the machine without the entire grass
catcher, discharge guard, rear guard or other safety
protective devices in place and in proper working order.
• Never leave a running machine unattended.
• Stop the engine (motor) and wait until the blade comes to
a complete stop before cleaning the machine, removing
the grass catcher or unclogging the discharge guard.
• Operate the machine only in daylight or in good articial
light.
• Do not operate the machine when you are tired or under
the inuence of alcohol or drugs.
• Never operate the mower in wet grass. Always be sure of
your footing; walk, never run, with the mower.
• If the machine should start to vibrate abnormally, stop
the engine (motor) and immediately check the machine
to ascertain the cause. Vibration is generally a signal of
trouble.
• Keep blades sharp.
• Keep hands and feet away from the cutting area.
• Always wear eye protection when operating the machine.
• Objects struck by the lawn mower blade can cause severe
injuries. The mowing area should always be carefully
examined and cleared of all objects prior to each mowing.
Slope Operation
Slopes are major factors related to slip and fall accidents,
which can result in severe injury. Operation on all slopes
requires extra caution. If you feel uneasy on a slope, do not
mow it.
• Mow across the face of slopes; never mow slopes
following an up and down traverse. Exercise extreme
caution when changing direction on a slope.
• Watch for holes, ruts, bumps, rocks or other hidden
objects. These may cause an unexpected slip or fall.
• Do not mow on wet grass or excessively steep slopes.
Poor footing could cause a slip and fall accident.
• Do not mow near drop os, ditches or embankments. You
could lose your footing or balance.
Children
Tragic accidents can occur if the operator is not alert to the
presence of children. Children are often attracted to the
machine and the mowing activity. Never assume that children
will remain where you last saw them.
• Keep children out of the mowing area and under the
watchful care of a responsible adult other than the
operator.
• Stay alert and turn the mower o if a child enters the area.
• Never let children operate the machine.
• Use extra care when approaching blind corners, shrubs,
trees or other objects that may block your view of a child.
Service
• Stop the machine and disconnect the safety key before
servicing, cleaning, or removing grass from the lawn
mower.
• Keep all nuts and bolts tight.
• Never tamper with safety devices. Regularly check to
ensure these devices are in place and in proper working
order.
• Keep the mower free from grass, leaves or other debris
buildup.
• If you strike a foreign object, stop and inspect the
machine. Repair, if necessary, before restarting.
• Never make any adjustments or repairs with the engine
(motor) running. Always plug out the safety key before
adjusting, cleaning or repairing.
• Check the grass bag components and the discharge
guard frequently and replace with manufacturer’s
recommended parts when necessary.
• Mower blades are sharp. Wrap the blade or wear gloves,
and use extra caution when servicing them.
• Maintain or replace safety and instruction labels, as
necessary.
• If your power tool requires service, contact an authorized
Snow Joe
Sun Joe
(1-866-766-9563). Only identical replacement parts should
be utilized for repairs. This will ensure that the safety of
the power tool is maintained.
• If the battery charger cable is damaged, it must be
immediately replaced to avoid a hazard. Contact the
Snow Joe
1-866-SNOWJOE (1-866-766-9563) for assistance.
®
+ Sun Joe® dealer or call the Snow Joe® +
®
customer service center at 1-866-SNOWJOE
®
+ Sun Joe® customer service center at
5
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
DANGER! Rotating blades. Keep
hands and feet away.
Safety Alert. Caution.
To reduce the risk of injury, user
must read instruction manual.
WARNING! Do not expose or
operate the unit in rain or wet
conditions. Keep dry.
Slip on slope hazard – Use extra
caution when mowing on slopes to
prevent slip and fall accidents.
Thrown objects and rotating
blade can cause severe injury.
Keep bystanders and children a safe
distance away.
Wear eye and hearing protection. For
protection against injury, wear ear
defenders and safety goggles.
Wear protective gloves and
non-slip footwear when using the
machine and handling debris.
Severing of toes or ngers by
rotary mower blade.
Keep bystanders a safe distance
away from the work area.
Blades continue to rotate after
machine is switched o.
Rotating blades, keep hands and
feet away from the opening while
the machine is running.
Indoor use only. Only use battery charger indoors.
6
WARNING! Always turn the machine
OFF and remove the safety key
before conducting inspection,
cleaning and maintenance.
Look behind when backing up with
the lawn mower.
Know Your Cordless Lawn Mower
Read the owner’s manual and safety instructions carefully before operating the mower. Compare the illustration below
to the mower in order to become familiar with the location of the various controls and adjustments. Save this manual for
future reference.
1. Switch lever
2. Safety lock button
3. Switch box
4. Upper handle frame
5. Cable clips (2)
6. Upper handle knobs, washers and
bolts (2)
7. Lower handle frame
8. Ejector ap
9. Battery compartment cover
10. Battery compartment
11. Top cover
12. Safety key
13. Wheels (4)
14. Mower deck
15. Grass collection bag
16. Soft grip
17. iON+ 24V lithium-ion charger
(24VCHRG-AC)
18. Charger plug
19. Push lock button
20. Battery level indicator
21. Push button for battery indicator
22. iON+ 24V lithium-ion battery
(24VBAT)
10
11
12
19 20
1
17
18
4
5
21
6
22
7
8
9
2
3
16
R
15
14
13
Technical Data
Motor ............................................................... 600 W Brushless
Battery Voltage* ........................................................... 24V D.C.
Battery Capacity .............................................................. 4.0 Ah
Battery Runtime Max .... 30 min (cuts up to 1720 sq ft of grass)
Charger Input ................................................... 100 – 240 V AC,
50 – 60 Hz, 50 W
Charger Output .................................. 25.2 V DC,
Charge Time Max .................................................. 2 hrs 40 min
*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.
1400 mA
No Load Speed .......................................................... 3000 rpm
Cutting Width .................................................... 14 in. (35.6 cm)
Cutting Height ............................................... 1.18 in. to 2.52 in.
Grass Bag Capacity .............................................10.6 gal (40 L)
Wheel Size .......................................................... 5.5 in. (14 cm)
Net Weight ...................................................... 23.1 lbs (10.5 kg)
7
(30 mm to 64 mm)
Unpacking
Carton Contents
• Cordless lawn mower
• Grass collection bag
• Grass collection bag support rod
• Upper handle frame
• Upper handle knob, washer and bolt (2)
• Lower handle frame
• Lower handle screws (2)
• Spanner
• Cable clips (2)
• iON+ 24V lithium-ion battery
• iON+ 24V lithium-ion charger
• Manual with registration card
1. Carefully remove the lawn mower and check to see that all
of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping.
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless lawn
mower. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are not
toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suocation
risk!
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
Light IndicatorsLights
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
NOTE: If the charge level button does not appear to be
working, insert the charger and charge as needed.
NOTE: Immediately after using the battery pack, the charge
level button may display a lower charge than it will if checked
a few minutes later. The battery cells “recover” some of their
charge after resting.
Charger Operation
m
WARNING! Charge only iON+ 24V lithium-ion battery
packs with its compatible iON+ 24V lithium-ion battery charger.
Other types of batteries may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
When to Charge the iON+ 24VBAT
Lithium-Ion Battery
NOTE: The iON+ 24VBAT lithium-ion battery pack do not
develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the
battery pack before inserting the charger plug.
• Use the battery indicator lights to determine when to charge
your iON+ 24VBAT lithium-ion battery pack.
• You can "top-o" your battery pack's charge before starting
a big job or after a long day of use.
Charging the Battery
1. Open the battery compartment cover, and push the push
lock button on the battery to pull the battery out from the
battery compartment (Fig. 1).
8
R
Fig. 1
Battery
compartment
cover
Push lock
button
2. Check that the mains voltage is the same as that marked
on the rating plate of the battery charger. Then, plug the
charger adapter into an appropriate AC power outlet.
Connect the charger plug into the charge socket of the
battery to start charging (Fig. 2).
Fig. 2
Battery
indicators
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Assembly
m
WARNING! Do not insert the safety key until assembly
is complete. Failure to comply could result in accidental
starting and serious personal injury.
mWARNING! Before performing any maintenance, make
sure the key is removed from the unit. Failure to heed this
warning could result in serious personal injury.
mWARNING! The product must be fully assembled
before operation. Do not use a product that is only partially
assembled or assembled with damaged parts.
NOTE: Before using the mower, follow these instructions to
assemble the handle and grass bag.
Handle Assembly
1. Fit the lower handle frame into the two holes in the
machine body and fasten the handle on both sides with
the screws provided (Fig. 3).
Fig. 3
Lower handle
frame
3. The battery will take approximately 2 hours 40 mins
to charge. The battery indicator LEDs will twinkle and
illuminate one by one during the charging process.
Unplug the charger immediately when the 3 LEDs are all
illuminated.
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from
the outlet rst, then disconnect the charger from the battery.
mWARNING! This charger does not automatically turn o
when the battery is fully charged. Please take care not to leave
the battery plugged into the charger. Switch o or unplug the
charger at the mains when charging is complete.
4. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
Screw
Machine body
2. Join the upper handle frame to the lower handle frame
using the knob, washer and bolt provided (Fig. 4). Repeat
on the opposite side.
Fig. 4
Upper handle
Washer
Bolt
Knob
9
NOTE: The upper handle is equipped with two sets of
holes on each side of the frame, however, only one set is
necessary to secure to the lower handle (Fig. 5). Simply
select your preferred height, and secure as shown (Fig. 4).
Fig. 5
Upper handle frame
Fig. 7
Protective
plastic
straps
Support rod
R
Shorter handle
setting
Longer handle
setting
3. Secure the power cable to the lawn mower by using the
cable clips.
Grass Collection Bag Assembly + Fitting
1. Fit the support rod into the holes in the plastic cover.
The bend of the support rod should face the rear of the
machine (Fig. 6).
Fig. 6
Plastic
cover
R
3. Lift the ejector ap with one hand. With the other hand,
hold the grass collection bag by the handle and hook it in
from above (Fig. 8).
Fig. 8
Ejector ap
R
Grass collection
bag
4. Release the ejector ap to secure the grass collection bag
in position (Fig. 9).
Fig. 9
Support rod
2. Place the protective plastic straps onto the support rod
(Fig. 7).
Ejector ap
R
Grass
collection
bag
10
Operation
This lawn mower is intended for private residential use to cut
grass in small lawns and gardens. This lawn mower is not
intended to cut grass in public parks, playing elds, farms or
forests. Do not use this lawn mower for any application other
than that for which it is intended.
Fig. 12
Starting + Stopping
mWARNING! Before switching on the mower, make sure
that it is not in contact with any foreign objects. Keep your
hands and feet a safe distance away from the rotating mower
blade and the ejector opening. Failure to comply with these
warnings can result in severe personal injury.
IMPORTANT: Do not start the mower in tall grass.
1. Before starting the unit, make sure the battery and the
safety key are inserted in their slots properly (Fig. 10).
Fig. 10
Battery
Safety key
2. Before starting the lawn mower, hold the handle assembly
with both hands and tilt the handle downward to slightly
raise the front of the lawn mower. This will reduce the risk
of lawn damage during start-up (Fig. 11).
Switch lever
Safety lock
button
4. Once the machine powers on, release the safety lock
button and proceed with operation, gently lowering the
mower down into the cutting position (Fig. 13).
Fig. 13
R
Fig. 11
R
3. To start the cordless lawn mower, press and hold the
safety lock button while pulling the switch lever toward
you (Fig. 12).
5. To stop the mower, release the switch lever.
mWARNING! The mower blade will continue to rotate for
a brief period after the unit has been switched o. Do not tilt or
carry the unit while the motor is still running and do not touch
the blade while it is still rotating. Failure to comply could result
in severe personal injury.
11
Adjusting the Cutting Height
Follow these instructions to adjust the cutting height of the
lawn mower.
mWARNING! Before making these adjustments,
disconnect the power supply to the mower by plugging
out the safety key from the slot, and wait until the rotating
blade has come to a complete standstill. Wearing gloves is
recommended due to the close proximity of the cutting blade.
ALWAYS FOLLOW ALL SAFETY PRECAUTIONS AND
RECOMMENDATIONS LISTED PREVIOUSLY IN THIS
MANUAL.
1. Power o and remove the safety key from the slot.
2. Remove and empty the grass collection bag.
3. Place the lawn mower on its side.
Fig. 14
High setting
Medium setting
Low settingRod axle
4. The wheel axles can be placed into 3 dierent cutting
heights: low (will cut grass the shortest), medium, and high
(Fig. 14).
3-Position Height Adjustment:
1. Low: 1.18 in. (30 mm)
2. Medium: 1.93 in. (49 mm)
3. High: 2.52 in. (64 mm)
The cutting height tolerance is +/- 5 mm (+/- 0.2 in.).
5. Move all four wheels to the desired cutting height by
pulling back on the rod axle and setting it to the desired
position. Make sure all four wheels are at the same cutting
height position.
NOTE: Set the mower to the highest cutting height when
mowing on uneven ground or in tall weeds.
6. Place the lawn mower back on to its wheels and reattach
the grass collection bag.
7. Insert the safety key into the slot and resume normal use.
Mowing Tips
mWARNING! Inspect the area prior to mowing and
remove all the stones, sticks, wires and other foreign objects
that could be picked up and thrown by the rotating blade.
Failure to comply not only will damage the mower blade, but
can also lead to serious personal injury.
• Be sure to check the mowing blade periodically for signs
of wear and sharpen it at least once per year, as described
in the maintenance section.
NOTE: A sharp blade will greatly enhance the performance
of the mower, especially when cutting tall blades of grass.
• When cutting thick grass, reduce your walking speed
in order to allow for a more eective cut and a proper
discharge of the clippings. For a healthy lawn, always cut
o one-third or less from the total length of the grass. The
average lawn should be approximately 1.5 to 2 in. (3.8 to
5 cm) long during cool months, and more than 2 in. (5 cm)
long during hot months. If there is growth, the lawn should
be cut in the fall.
• The lawn will look better if it is always cut to the same
height and in alternate directions.
• When crossing any gravelled surfaces, release the switch
bar lever to turn o the mower. The stones can be picked
up and thrown by the rotating blade.
• Set the mower to the highest cutting height when mowing
on uneven ground or in tall weeds.
mWARNING! If you strike a foreign object, stop the motor
and remove the safety key. Thoroughly inspect the mower and
repair any damage before resuming work.
• IMPORTANT! Never open the ejector ap when the grass
collection bag has been detached (to be emptied) and the
motor is still running. A rotating blade can cause serious
injuries!
• Always carefully fasten the ejector ap and grass
collection bag. Switch o the motor before emptying the
grass collection bag. Always ensure that a safe distance
(provided by the length of the long handles) is maintained
between the user and the mower housing. Be especially
careful when mowing and changing direction on slopes
and inclines.
• Maintain a solid footing and wear sturdy, non-slip footwear
and long trousers. Always mow across an incline (not up
and down).
• For safety reasons, the lawn mower may not be used to
mow inclines with gradients exceeding 15 degrees.
• Use special caution when backing up and pulling the lawn
mower towards you as such maneuvering of the machine
poses a tripping hazard.
12
Maintenance + Care
m
WARNING! Before cleaning, repairing or inspecting
the mower, disconnect the power supply by plugging out the
safety key and verify that all moving parts have come to a
complete stop.
General
• Always keep the mower clean and free of grass, dirt or
other debris.
• Keep the handles dry, clean and free of oil and grease.
• After each cutting session, remove accumulated grass
clippings and debris using either a dry cloth or handbrush.
You may also clean the equipment with a damp cloth and
some soft, non-abrasive soap. Do not use cleaning agents
or harsh solvents as they may damage the equipment's
plastic components. Make sure that no water penetrates
the equipment's interior as intake of water can destroy the
switch/plug mechanism and the electric motor.
• Do not clean the lawn mower with running water,
particularly with high-pressure water.
• Check all nuts, bolts and screws for proper tightness
before each use.
• Frequently inspect the grass collection bag assembly for
signs of wear and replace immediately with a genuine part
if damage is found.
• Replace excessively worn or damaged parts immediately.
• To maximize your mower's longevity, all screwed parts,
including the wheels and axles, should be cleaned and
lubricated. There are no parts inside the equipment which
require additional maintenance or lubrication.
mWARNING! An excessively vibrating mower indicates
that the blade is not properly balanced or has become
deformed from striking an object. In this case, the blade must
be repaired or replaced. Please follow the proper maintenance
procedures for blade care.
Blade Replacement
IMPORTANT: Only use original replacement parts specied
for this mower. The use of parts that do not meet the original
equipment specications may lead to improper performance of
the lawn mower, may compromise operator safety.
1. Disconnect the safety key to the mower.
2. Turn the mower on its side to expose the underside of the
blade housing.
3. Use a cloth to grip the blade or wear heavy-duty gloves.
4. Using the spanner provided, remove the bolt and
the washer securing the blade by turning the bolt
counterclockwise, then carefully remove the blade
(Fig. 15).
Fig. 15
Blade
Spanner
Blade Maintenance
IMPORTANT: The mower blade is sharp and can cause severe
personal injury if handled incorrectly. Wrap the blade or wear
protective gloves, and use extra caution when handling.
The steel blade is designed to provide a ne cut in long or
tough grass. Deterioration in the quality of cut indicates blade
wear or damage. Follow these steps to determine if the blade
needs to be resharpened or replaced:
1. Disconnect the power supply to the mower by removing
the safety key.
2. Turn the mower on its side to expose the underside of the
blade housing.
3. Check the blade.
a. If the blade is blunt or has minor wear, then resharpen.
b. If the blade shows signs of major wear or damage (i.e.
gouged, bent), replace.
5. Fit the new blade, the washer and the bolt back on
following the same steps in reverse order (Fig. 16).
Fig. 16
Blade
13
Bolt
Washer
Storage
Follow the steps below to prepare the lawn mower for storage:
1. Remove the safety key from the slot.
2. Clean the mower with a damp cloth or hand brush.
3. Inspect the mower carefully for worn, loose or damaged
parts. Check connections and screws and tighten if
necessary. Pay special attention to the mower blade and
replace/sharpen if it shows signs of wear. Refer to the
Maintenance and Care section.
4. Store the mower indoors in a dry, clean and cool area
out of the reach of children. Do not store the unit next to
corrosive materials, such as fertilizer and rock salt.
5. Do not cover the lawn mower with a solid plastic sheet.
Plastic coverings trap moisture around the mower, which
can damage the unit.
6. The handle on your lawn mower can be folded for
compact storage. Start by loosening the handle knobs on
each side of the upper handle and fold down the upper
handle (Fig. 17).
Fig. 17
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc) or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Upper handle
Upper
handle
knob
R
Disposal
Recycling + Disposal
The product comes in a package that protects it against
damage during shipping. Keep the package until you are
sure that all parts have been delivered and the product is
functioning properly. Recycle the package afterwards or keep
it for long-term storage.
WEEE symbol. Waste electrical products should not
be disposed of with household waste. Please
recycle where facilities exist. Check with your local
authority or local store for recycling regulations.
Service + Support
If your Sun Joe® 24V-MJ14C cordless lawn mower requires
service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your mower. Copy these numbers into the space provided
below.
Record the following numbers from the housing or handle of your
new product:
2 4 V - M J 1 4 C
Model #:
Serial #:
Battery Caution + Disposal
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
14
24VCHRG-AC
Federal Communications Commission
(FCC)
mWARNING! Any changes or modications to this
unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the
equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
15
Troubleshooting
• Remove the safety key before carrying out maintenance on the machine or when checking that its parts are
in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting a qualied repair person with any mechanical
issues.
Fault Possible Cause Remedy
Mower fails to start
Mower stops while
mowing
The mower cannot
cut grass evenly
The mower cannot mulch
properly
a) The safety key is not inserted
b) The motor/blade control is
disengaged
c) The battery is at
d) The mower deck is clogged with
grass or debris
e) The grass is too tall
a) The battery is at
b) The grass is too tall
c) The mower deck is clogged with
grass or debris
d) The machine is overload and
switched o by the overload
protection system
a) The lawn is rough or uneven
b) The blade is not sharp enough
a) The mower deck is clogged with
grass or debris
b) The grass is too wet
c) The grass is too tall
d) The blade is not sharp enough
a) Insert the safety key
b) Press safety lock button rst ,then the
switch lever.
c) Charge the battery
d) Clean the mower deck. Make sure the
blade is free to move
e) Set the mower to a high cutting
height. Lift the front wheels slightly by
pressing down on the handle bar.
a) Charge the battery
b) Reset the cutting height
c) Clean the mower deck. Make sure the
blade is free to move
d) Cool down the machine for 5 mins. Wait
for the overload protection to reset the
machine
a) Adjust cutting height
b) Sharpen or replace the blade
a) Clean the mower deck. Make sure the
blade is free to move
b) Wait until the grass is dry
c) Adjust the cutting height to the high
position to mow for the rst time, and
mow again at the desired height setting
d) Sharpen or replace the blade
The mower is dicult to push
The mower is vibrating at high
speed
a) The grass is too tall to cut
b) The blade or the mower rear is
dragged by heavy grass
a) The motor shaft is bent
b) The blade is unbalanced
c) The blade screw is loosen
16
a) Adjust cutting height higher
a) Stop the motor, remove the safety key,
and inspect the damage. Cottact with a
qualied repair person.
b) Balance the blade by grinding each
cutting edge equally or replace a new one
c) Tighten the blade bolt
Optional Accessories
m
WARNING! ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe
whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe® if you are unsure
Accessories Item Model
1
2
3
4
iON+ 24V 2.0 Ah Lithium-Ion Battery
Battery Runtime Max: 15 mins (cuts up to 860 sq ft of grass)
iON+ 24V 2.5 Ah Lithium-Ion Battery
Battery Runtime Max: 20 mins (cuts up to 1075 sq ft of grass)
iON+ 24V 4.0 Ah Lithium-Ion Battery
Battery Runtime Max: 30 mins (cuts up to 1720 sq ft of grass)
iON+ 24V 5.0 Ah Lithium-Ion Battery
Battery Runtime Max: 40 mins (cuts up to 2150 sq ft of grass)
24VBAT-LTE
24VBAT-LT
24VBAT
24VBAT-XR
5
iON+ 24V Lithium-Ion Battery Quick Charger 24VCHRG-QC
6
iON+ 24V Lithium-Ion Battery Dual Port Charger 24VCHRG-DPC
7
10.6-gallon (40 L) grass collection bag MJ401E-10
8
Lawn mower side-discharge chute accessory MJ401E-DCA
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® to provide notice of such
17
®
+ Sun Joe® customer
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as
®
possible. Unfortunately, there are times when a Snow Joe
, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under
normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty
(“Warranty”) for our Products.
OUR WARRANTY:
Snow Joe
warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used
for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased
from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality
of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty,
Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no
charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and
mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty
rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased
at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
18EN19
R4_01282020
Loading...