Problem: There’s novideo image on display,when connecting
DisplayPort to HDMI / DVIadapter.
Specification
Note:
*
*
Based on a Vertical Refresh Rate of 60Hz.
GPU dependent. EDID (Extended Display Identification Data)
maximum resolution capabilities may differ based on GPU capability.
Problem:Computer doesn’t display information after DisplayPort
graphics splitter adapter is connected.
Cause 1:
The software driver provided with your notebook computer or
graphics card is not current and doesn’t support attached
displays.
Solution:
Please go to the graphics chip vendor’s website, such as ATI,
nVidia, or Intel, to download the latest software driver.
Cause 2:
In addition to the DP output, your computer has another output
interface such as DVI or VGA available and it is the primary
display. DP output is the secondary display and is not enabled.
Solution:
Enable the secondary display.
Solution:
Unplug the other output cable attached to your computer. Make
sure that the computer only has the DP output in use.
Cause 3:
Your adapter may not be properly connected.
Solution:
Make sure your adapter is properly connected and all
connectors are properly fastened.
Solution:
Be sure to use DP cable for DP input is provided on the
Solution:
Turn PC power off and try reconnecting your monitors and all
DP cable again.
Problem: Desktop display isn’t stretched across multiple monitors.
Cause 1:
The resolution setting is too low.
Solution:
Change your display setting to a higher resolution such as
3840x1080 pixels. When display resolution is set not higher
than 1920x1080 pixels, it runs clone mode.
Cause 2:
Your computer has two output interfaces available and currently
is set in clone mode. In clone mode the highest resolutionis
limited by the ability of the primary display.
Solution:
Set the adapter as primary display.
Solution:
Unplug the other output cable attached to your computer to
make sure that only the DisplayPort output is available.
Problem: The screen image is garbled or unusable on one of the
monitors (blank screen, rolling or overlapping screen images).
Cause:
This monitor probably supports a different resolution than the
other two monitors.
Solution:
Replace the monitor with one that is the same model/resolution
as the other monitors.
Solution:
Change to a common resolution that is supported by two
monitors.
Trouble Shooting
Two Monitors
Each Monitor
Computer Settings
3840 x 1200
3840 x 1080
2560 x 1024
2048 x 768
3360 x 1050
3200 x 1200
2880 x 900
1600 x 600
1280 x 480
2800 x 1050
1920 x 1200
1920 x 1080
1280 x 1024
1024 x 768
1680 x 1050
1600 x 1200
1440 x 900
800 x 600
640 x 480
1400 x 1050
DPD2000
DisplayPort™ Splitter
DisplayPort™ v1.1a
DisplayPort™ x 1-port Female
DisplayPort™ x 2-port Female
Do NOT support
Green LED for each downstream port to indicate DP link status.
PC (polycarbonate)
65g ± 2g (2.3oz)
FCC Part 15 Class B, CE (EN55022, EN61000, EN55024) ,
VCCI, C-Tick, BSMI, and RoHS
Driver Free Under
Linux 2.6.x or later
Windows XP /2003/ Vista/7/2008/8 (32/64 bit)
Operation temp. 0 °C ~ 40 °C (32-104°F)
Operation humidity: < 85% non-condensing
Storage temp. -10 °C ~85 °C (14~176°F)
*Note
1.2W
+3.3VDC DisplayPort Bus Power
Model:
Description:
Interface:
Video input Connectivity:
Video output Connectivity:
Audio output Connectivity:
LED:
Resolution Support:
Case Material:
Weight:
Regulatory Approvals:
O.S. support:
Environment :
Power Consumption:
DisplayPort Graphics Splitter Adapter
Cause:
This DisplayPort graphics splitter adapter does NOT
support DP++ protocol. User cannot use this adapter for
HDMI norDVIconnectivity switching.
Solution:
User has to select another item of DisplayPort graphics
splitter adapterthat output HDMIor DVI connectivity.
Solution:
User hasto use thedisplay with DisplayPortconnectivity.