HPM5000 HPM5200
HPM5100
HPB5400
HPN5500
HPN5300
Heating Pads
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P.N: NWL0001541558
Sunbeam’s Safety Precautions
Sunbeam is very safety conscious when
designing and manufacturing consumer
products, but it is essential that the product
user also exercise care when using an
electrical appliance. Listed below are
precautions which are essential for the safe
use of an electrical appliance:
• Read carefully and save all the instructions
provided with an appliance.
• Always turn the power off at the power
outlet before you insert or remove a plug.
Remove by grasping the plug - do not pull
on the cord.
• Turn the power off and remove the plug
when the appliance is not in use and
before cleaning.
• Do not use your appliance with an
extension cord unless this cord has
been checked and tested by a qualified
technician or service person.
• Always use your appliance from a power
outlet of the voltage (A.C. only) marked on
the appliance.
• Close supervision is necessary when your
appliance is being used by children or
infirm persons.
• Young children should be supervised to
ensure that they do not play with the
appliance.
• Never leave an appliance unattended while
in use.
• Do not use an appliance for any purpose
other than its intended use.
• Do not place an appliance on or near a hot
gas flame, electric element or on a heated
oven. Do not place on top of any other
appliance.
• Do not let the power cord of an appliance
hang over the edge of a table or bench top
or touch any hot surface.
• Do not operate any electrical appliance
with a damaged cord or after the appliance
has been damaged in any manner. If
damage is suspected, return the appliance
to the nearest Sunbeam Appointed
Service Centre for examination, repair or
adjustment.
• For additional protection, Sunbeam
recommend the use of a residual current
device (RCD) with a tripping current not
exceeding 30mA in the electrical circuit
supplying power to your appliances.
• Do not immerse the appliance in water or
any other liquid unless recommended.
• Appliances are not intended to be operated
by means of an external timer or separate
remote control system.
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
Important instructions retain for future use.
If you have any concerns regarding the performance and use of your appliance, please visit
www.sunbeam.com.au or contact the Sunbeam Consumer Service Line.
Ensure the above safety precautions are understood.
Care Label Symbols
Attention
Instruction Booklet - Please read the instructions thoroughly
before use
Safety Precautions for your Heating Pad
• Do not switch the heating pad on if moist
or wet.
• Do not use pins, needles, safety pins or
other sharp items on your heating pad.
• Examine regularly for signs of wear or
damage on the heating pad or on the cord
and controller. If there are such signs, or
the heating pad has been misused, contact
Sunbeam customer service line.
• Only use your heating pad with the
controller supplied or marked equivalent.
• Not to be used by very young children
(0-3 years), infirm persons, or persons
insensitive to heat.
• Children under the age of three are not to
use this appliance due their inability to
react to overheating.
• The appliance is not to be used by young
children over the age of three unless the
controls have been pre-set by a parent or
guardian, or unless the child has been
adequately instructed on how to operate
the controls safely.
• Ensure that the heating pad is switched off
and unplugged after use.
• Do not use on varicose veins.
• Do not use if you have skin disorders or
open wounds.
• Do not use on sensitive skin or areas
insensitive to heat.
• The use of creams or ointments combined
with the heat of the appliance may
increase the risk of skin burns.
When operating the appliance over a prolonged period of time DO
NOT exceed the temperature levels stated for continuous usage.
If the appliance is set and used at a temperature higher than those
indicated for continuous usage over an extended period of time, the
user may suffer from skin burns or heat-related injuries.
• If you are pregnant or suffer from diabetes
• Do not use if you have tuberculosis,
• Do not use if you have a pace maker fitted.
• Do not use outdoors.
• Do not use when intending to sleep.
• Keep out of the reach of children.
• This heating pad is not intended for use in
• If appliance is used on an adjustable bed,
• When storing the appliance allow it to cool
• Do not crease the appliance by placing
• Should your appliance suffer a thermal
• This appliance must not be used by
• Do not use if folded or crumpled.
• Use only with the cover supplied.
• Do not use the heating pad to heat
consult your health care practitioner before
using.
tumours, phlebitis, haemorrhages or
thrombosis.
hospitals.
check that the heating pad and cord do
not become trapped or rucked, for example
in hinges.
down before folding.
items on top of it during storage.
or fuse link rupture (normally identified
when the heating pad stops heating) please
return it to the manufacturer or agent for
repair or replacement.
persons insensitive to heat and other very
vulnerable persons who are unable to react
to overheating.
animals.
Get to know your Heating Pad (HPM5000, HPM5100,
HPN5300, HPM5200 and HPB5400 ONLY)
HPM5000
HPM5200
NOTE: for HPM5000, HPM5100, HPN5300, HPM5200 and HPB5400, use ONLY with
Controller R67A3.
Temperature
Setting Button
Power Button
HPM5100
HPB5400
Controller R67A3
HPN5300
Heat Setting 1-5
Setting 1-4 are for prolonged
use; Setting 5 is for rapid
heat up only
Standby Indicator
Get to know your Heating Pad (HPN5500 ONLY)
HPN5500
NOTE: for HPN5500, use ONLY with Controller R90B1.
Heat Setting 1-4
Setting 1-3 are for prolonged
use; Setting 4 is for rapid
heat up only
Temperature
Setting Button
Power Button
Controller R90B1
Standby Indicator
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Using your Heating Pad
Using your Heating Pad
• Remove all packaging.
• Ensure the power button on the
controller is in the off position.
• Connect the controller to the heating
pad by inserting into the socket.
• Insert the plug into the power outlet
and switch on.
• The heating pad will automatically
default to setting 5 (on Controller
R67A3) or setting 4 (on Controller
R90B1) for rapid heating, and begin
to heat up.
• Setting 5 (on Controller R67A3) or
Setting 4 (on Controller R90B1) is
for heat up only. Do not use this
setting for continuous or prolonged
use (or if you are likely to fall asleep
with it powered on).
• Place the heating pad (HPM5000,
HPM5100, HPM5200) on your
shoulder, arm, leg, behind your
back or neck whilst sitting or lying
on a couch, chair or bed. The
versatile heating pad is a cozy and
comfortable addition to any lounge or
bedroom.
• (HPM5000 ONLY) You can use the
sleeve to secure the heating pad to a
chair back or around your arm or leg.
• To reduce the warmth, switch to a
lower heat setting. For continuous or
prolonged use (or if you are likely to
fall asleep with it powered on), select
from settings 1-4 (on Controller
R67A3) or settings 1-3 (on Controller
R90B1) only.
• Use HPM5000, HPM5100,
HPN5300, HPM5200 and HPB5400
ONLY with Controller R67A3.
• Use HPN5500 ONLY with Controller
R90B1.
Note: If the blue standby indicator light
on the controller begins to flash, turn
the controller off and check that the
controller is properly connected to
the heating pad. If the blue standby
indicator continues to flash after turning
the controller back on, contact Sunbeam
customer service line.
Auto off function
• The heating pad features an auto
shut off. After 90 minutes (on
Controller R90B1) or 3 hours (on
Controller R67A3) operation, the
blue standby indicator light will
show to indicate the heating pad has
switched itself off.
Care and Cleaning
This heating pad features waterproof
heating elements, making them fully
immersible and safe to wash by hand
or machine. Before cleaning your
heating pad, ensure that the controller is
unplugged from the heating pad.
Spot cleaning
Sponge the affected area using a neutral
wool detergent or mild soap flakes mixed
with lukewarm water. Sponge twice
with clean water to remove detergent.
Remove excess water by compressing
the wet area between two towels.
Hand washing
Wash the heating pad in lukewarm water
with a neutral wool detergent or mild
soap flakes. Soak for five minutes, then
gently squeeze the soapy water through
the fabric. Rinse thoroughly in clean,
lukewarm water then drain excess water
from the heating pad. Do not wring.
Machine washing
Wash on WOOL or DELICATES cycle
with a neutral wool detergent or mild
soap flakes, below 40°C. Do not use
high speed or extra spin cycles.
Line drying
Drape the heating pad across several
lines of your clothesline. Do not use
pegs on the wired areas. Do not dry
with a hairdryer or heater. Ensure that
the heating pad and controller socket is
completely dry before using again.
Machine drying
Tumble dry your heating pad on LOW
setting for 15 minutes MAXIMUM.
Smooth the heating pad by gently
pulling any creases out of the fabric.
Line dry to ensure the heating pad
and controller socket is completely dry
before use. Do not dry with a hairdryer
or heater.
Storing your heating pad
Roll or fold your heating pad loosely and
store it in a dry place. Avoid pressing
sharp creases into the heating pad. Do
not place heavy items on top of your
heating pad when storing.
Checking your heating pad
Examine the heating pad frequently for
signs of wear or damage. If there are
any such signs or if the heating pad has
been misused, contact customer service
line prior to any further use.
Storage
Store this heating pad as follows when not in use:
• Wait for the heating pad to be completely dry if previously washed.
• When storing the heating pad, allow it to cool down before folding.
• Store the heating pad in a dry place.
Examine the heating pad and its supply cord frequently for signs of wear or damage.
lf there are such signs or in the case of malfunction, contact our customer service
line.
Troubleshooting
The table below describes the most common problems that can arise using the
appliance. If the problems cannot be solved with the information below, please
contact the customer service line.
Problem Solution
The LEDs on the controller do
not light up.
The blue warning light is
flashing.
Temperature LED on the
controller is flashing.
The product has been used
incorrectly or is damaged.
The power cable or another
internal wire is damaged.
The controller is damaged.
There are holes or tears in the
fabric or stubborn creases that
do not spread out.
Check that the controller plug is fully inserted
in the socket. If the LEDs remain off, remove
the controller plug from the socket and
contact the customer service line.
Turn the controller off and remove the plug
from the socket. Check that the controller
connector is fully inserted in the heating
pad and reinsert the plug in the socket. If
the standby LED continues to flash, contact
customer service line.
Contact our customer service line.
Year
Australia
www.sunbeam.com.au
1300 881 861
New Zealand
www.sunbeam.co.nz
0800 786 232
2 year
2 years
Need help with your appliance?
Contact our customer service team or visit our
website for information and tips on getting the most
from your appliance.
Australia | visit www.sunbeam.com.au
phone 1300 881 861
New Zealand | visit www.sunbeam.co.nz
phone 0800 786 232
Newell Australia Pty Ltd. ABN 68 075 071 233
Sunbeam is a registered trade mark.
Made in China to Sunbeam’s specification.
Due to minor changes in design or otherwise,
the product you buy may differ slightly from the one shown here.
Approved by the appropriate electrical regulatory authorities.
©Copyright Sunbeam 2023.
05/23
SAP 2166995
SAP 2166996
SAP 2167009
HPM5000_HPM5100_HPN5300_HPM5200_HPB5400_HPN5500_23EQSG1 (ANZ)_GCDS-JC
SAP 2182217
SAP 2182215
SAP 2182216
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