Sunbeam 0101 User Manual

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©2005 Sunbeam Products, Inc.All rights reserved.

is a registered trademark of Sunbeam Products, Inc. used under license.

Manufactured for Prestige Home Comfort, a subsidiary of the Elite Group Inc., Montreal, Canada, H3B 3X9.

©2005 Sunbeam Products, Inc.Tous droits réservés.

est une marque déposée de Sunbeam Products, Inc. utilisée en vertu d'une

autorisation.Fabriqué pour Prestige Home Comfort, une filiale de Elite Group Inc., Montreal, Canada, H3B 3X9.

©2005 Sunbeam Products, Inc.Todos los derechos reservados.

es una marca registrada de Sunbeam Products, Inc. uso bajo licencia.

Fabricado por Prestige Home Comfort, una subsidiaria de Elite Group Inc., Montreal, Canada, H3B 3X9.

0101

WATER DISPENSER
DISTRIBUTEUR D’EAU
DISTRIBUIDOR DE AGUA

0101

Cold, hot and room temperature water

Includes cooling compartment

Child resistant hot water guard

Eau froide, chaude et de température ambiante

Inclut un compartiment refroidisseur

Poignée du robinet d'eau chaude à l'épreuve
des enfants

Agua fría, caliente y de temperatura ambiente

Incluye un compartimento frío

Manubrio con golpecitos para agua caliente a prueba
de niños

USER MANUAL
MANUEL D’UTILISATION
MODO DE EMPLEO

WARNING

• Your water dispenser must be left upright for at
least ten (10) hours, unplugged. During delivery
and/or storage, the fluid inside the compressor will
move. To avoid any damage to the unit, you must
allow adequate time for the fluid to settle.

• Make sure to fill one 12 oz glass of water from each tap
before plugging in the unit.

AVERTISSEMENT

• Le distributeur d’eau doit être laissé en position
verticale pendant au moins dix (10) heures sans
être branché. Pendant la livraison et/ou l’entre­posage, le fluide à l'intérieur du compresseur se
déplacera. Pour éviter tout dommage à l'unité, vous
devez accorder le temps suffisant pour que le fluide
se replace.

• Assurez-vous de remplir un verre de 12 oz d’eau
à partir de chaque robinet avant de débrancher
de l’appareil.

ADVERTIR

• El distribuidor de agua debe permanecer desenchu­fado y en posición vertical al menos diez (10) horas.
Durante la entrega y o el almacenaje, el líquido
adentro del compressor se moverá. Hay que dejar
un tiempo suficiente al líquido para que se asiente
para evitar cualquier dãno a la unidad.

• Asegurarse de llenar un vaso de 12 oz de agua de
cada llave de enchufar la unidad.

0.64 cu.ft / 18L cooling compartment

Compartiment refroidisseur d'une capacité

de 0.64 pied cube/18L

Compartimiento frío con capacidad

para 0.64 cu.ft/18L

Congratulations on purchasing your new

S u n b e a m®Water Dispenser!

Warnings & Precautions:

1 . Your water dispenser must be left upright for at least ten (10) hours, unplugged. During delivery and/or storage, the fluid

inside the compressor will move. To avoid any damage to the unit, you must allow adequate time for the fluid to settle.

2 . B e f ore placing water bottle on unit, be sure that the drain plug on the back is tightly fa s t e n e d .

3 . This unit should be placed with at least 4”/10cm between the back of the unit and the wa l l . Keep a minimum distance of 2”/5cm

on each side of your water dispenser free.

4 . Mount a full water bottle onto your dispenser before plugging in your water dispenser.

5 .

Make sure to fill one 12 oz glass of water from each tap before plugging in the unit.

N O T E : Plug in the unit. Once this is done, put the switches at the back of the unit in the "ON" position.

6 . You should have hot water in approximately 15 minutes and cold water in less than 1 hour.

7 . For questions, comments or service info rmation, please call 1-877-383-6399 (8:30 a.m.-5:30 p. m . E . S . T. ) .

Félicitations pour l'achat de votre nouveau

d i s t r i b uteur d'eau Sunbeam®!

Avertissements et précautions:

1. Le distributeur d’eau doit être laissé en position verticale pendant au moins dix (10) heures sans être branché. Pendant la
livraison et/ou l’entreposage, le fluide à l'intérieur du compresseur se déplacera. Pour éviter tout dommage à l'unité,
vous devez accorder le temps suffisant pour que le fluide se replace.

2. Avant de placer la bouteille d’eau sur l’appareil, s’assurer que le bouchon de drainage situé à l’arrière est bien serré.

3. Laisser un espace d'au moins 10 cm entre l'appareil et le mur. Laisser un espace dégagé d'au moins 5 cm de chaque côté
de l'appareil.

4. Installer une bouteille d’eau sur le distributeur d’eau avant de brancher.

5.

A s s u r e z - v ous de remplir un verre de 12 oz d’eau à partir de chaque ro b i n e t , avant le branchement de l’appareil.

REMARQUE : Branchez l'unité. Une fois que ceci est fait, mettez les interrupteurs à l'arrière de l'unité en position "ON".

6. Il faut attendre environ 15 minutes pour obtenir de l’eau chaude et moins d’une heure pour de l’eau froide.

7. Pour toute question ou pour obtenir de l'information concernant le service, composer le
1-877-383-6399 (8h30-17h30 H.N.E.).

Felicidades por la compra de su nu e vo

d i s t r i b uidor de agua Sunbeam®!

Advertencias y precauciones a tener en cuenta:

1 . El distri buidor de agua debe permanecer desenchufado y en posición ve r tical al menos diez (10) hora s . D u rante la entrega y o

el almacenaje, el líquido adentro del compressor se move r á . H a y que dejar un tiempo suficiente al líquido para que se asiente
p a r a evitar cualquier dãno a la unidad.

2 Antes de colocar la botella de agua sobre la unidad, asegúrese que el tapón de desagüe en la parte posterior esté bien apretado.

3 . Deje un espacio de 10 cm como mínimo entre el aparato y la pared. Deje un espacio libre de al menos 5 cm a cada lado del apara t o.

4 . Instale una botella de agua en el distri bu i d o r . E n c h u fe el distri buidor de agua.

5 .

A s e g u r a r se de llenar un vaso de 12 oz de agua de cada llave de enchufar la unidad.

N O TA : E n c h u f e la unidad. Una vez que se haga esto, ponga los interruptors situados detrás del aparato en posición "ON".

6. El agua caliente estará disponible en unos 15 minutos y la fría en menos de una hora.

7 . Pa ra cualquier cuestión, observación o info rmación respecto al servicio marque el 1-877-383-6399 (8:30 a.m.-5:30 p. m . E . S . T. E . ) .

ÍNDICE

TABLE DES MATIÈRES

TABLE OF CONTENTS

Electrical Safety ........................................2

Unpacking your water dispenser ................3

Getting to know your water dispenser........3

Preparing your water dispenser for use ......4

How your cooling compartment works ..........4

Water dispenser maintenance ....................5

Trouble-shooting guide ..............................6

Specifications ............................................7

Electrical diagram ......................................7

Notes ........................................................8

Warranty..............................................9, 10

Électricité et sécurité................................11

Déballage de votre distributeur d’eau ......12

C a ractéristiques de votre distributeur d’eau . . . . . . . .1 2

Préparation de votre distributeur d’eau

à des fins d’utilisation..............................13

Fonctionnement de votre

compartiment refroidisseur . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3

Entretien du distributeur d’eau ................14

Directives en cas de problémes ................15

Spécifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6

Schéma électrique....................................16

Garantie ............................................17, 18

Notes ......................................................19

Electricidad y seguridad ..........................20

Desembalar su distribuidor de agua ........21

C a racterîsticas de su distribuidor de agua . . . . . . . . . . 2 1

Prepare su distribuidor de agua antes

de usarlo ................................................22

Funcionamiento del compartimento frío ......22

Mantenimiento del distribuidor de agua . . . . . . . . . . . . 2 3

Qué hacer si tiene problemas ..................24

E s p e c i f i c a c i o n e s ....................................25

Diagrama eléctrico ..................................25

Notas ......................................................26

Garantía ............................................27, 28

ENGLISH FRANÇAIS ESPANOL

~

0 1 0 1

- 2 -

ELECTRICAL SAFETY

When using electrical appliances, basic safety precautions should be followed to reduce the risk of
f i r e, electric shock, and injury to persons or pro p e rt y. Read all instructions before using any appliance.

Do not let hot water touch bare skin. Keep combustible materials such as furniture, bedding,
pillows, clothes, and/or papers away from the back of the unit.

Do not operate this, or any other appliance with a damaged cord. No other appliance should be
plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.

Do not run cord over carpeting or other heat insulators. Do not cover the cord. Keep cord away
from traffic areas, and do not submerge in water.

We do not recommend the use of an extension cord as it may overheat and cause a risk of fire. If
you must use an extension cord, use No. 14 AWG minimum size and rated not less than 1875
watts.

Unplug the water dispenser before cleaning or making repairs.

Do not plug your water dispenser into the power outlet or turn the power switches on, when the
water dispenser is empty.

Exercise caution and use reasonable supervision when the appliance is used by or near children.

Do not use your water dispenser outdoors. Place the water dispenser away from direct sunlight
and make sure that there is at least 4 inches of space between the back of your unit and the wall.
Keep a minimum distance of 2 inches on each side of your unit free.

Do not use this product to dispense anything other than water.

Do not flick the power switches quickly on and off. The resulting power surges may damage your
water dispenser.

Always turn your water dispenser off when there is no water left in the bottle or when you are
changing bottles. Turn it back on after the new bottle has been placed and the air is purged from
the dispensing buttons.

•

•

•

•

•

•

•

•

•

•

•

E N G L I S H

1) Remove the water dispenser from the cardboard
box without turning it upside down, or laying it
on its side.

a. Remove the strapping.
b. Lift box from base.
c . Remove the styrofoam packing inserts from the box .
d. Pull the water dispenser straight up from

sytrofoam base.

e. Remove the plastic bag.
The refrigeration compressor has very sensitive

mounts inside of its welded shell in order to
provide quiet running. Improper handling may
damage the compressor.

2) Wipe it clean if necessary.

3) Find a location for your water dispenser that is
protected from direct sunlight and other sources
of heat. Place the water dispenser on a level
surface. Make sure that there are at least
4”/10cm of space between the back of
your water dispenser and the wall. Keep a
minimum distance of 2”/5cm on each side
of your water dispenser free.

4) Do not plug your water dispenser into the power
outlet yet! Read the instructions first.

- 3 -

No. 0101

UNPACKING YOUR WATER DISPENSER

GETTING TO KNOW YOUR WATER DISPENSER

This water dispenser has two thermostats; one for the cooling compartment and one for the cold water (rear panel).

For the cold water, there is a 304 stainless steel water cooling tank.

All waterways are made from 304 stainless steel.

Refrigeration compressor is quiet and durable.

For the hot water there is a 304 stainless steel heavy duty hot water tank with an external heater. It is suitable for
mineral water.

The power cord has a grounded plug. Please make sure that your outlet is properly grounded.

Easy to clean drain tray in the bottom of the cooling compartment.

Integrated No-Spill Receptacle System for added hygiene and convenience.

Three power switches on the rear of the water dispenser. One is for the hot water, the second is for the cooling
compartment, and the third is for the cold water and cooling compartment.

The front panel has three indicator lights, to see if the power, heating and refrigeration are on.

There are three taps on the front. The tap handles are color-coded. Red is for hot, white for room temperature and
blue for cooled water.

The hot water tap handle has a child resistant hot water guard. To operate it, squeeze the handle and locking
device together and then push them down.

Easy to clean deep drip tray.

Convenient built-in fast cooling compartment.

4 in.
min

ongratulations, you have acquired a high quality SUNBEAM®Water Dispenser for bottled water. This unit is packed with

many extra features, that you will find convenient to use. Multi-temperature capability allows you to enjoy a cool, hot
or room temperature drink. It will provide you with many years of trouble free use, by following the simple instructions
contained in this manual. Please take the time to read it carefully.

C

This water dispenser is for indoor use only.

Room temperature should not exceed 97°F / 36°C.

- 4 -

No. 0101

P R E P ARING YOUR WATER DISPENSER FOR USE

HOW YOUR COOLING COMPA RTMENT WORKS

THE COOLING COMPARTMENT IS DESIGNED FOR EVEN COOLING.

Your water dispenser has two thermostats located at the back of the unit.
One thermostat controls the water and the other controls the cooling compartment. To start
the compressor, a signal from either of the two thermostats is required.

Your water dispenser also has three power switches located at the back of the unit. One
switch controls the hot water, one switch controls the cooling compartment, and the other
switch controls the cold water and cooling compartment.

Both the cold water thermostat and the cooling compartment thermostat are factory set
between 2 and 4. To adjust the temperature of the water and/or the cooling compartment,
turn the corresponding thermostat clockwise to set the temperature colder, a n d
counterclockwise to set the temperature warmer. When the temperature of the fridge or the
water is set lower, the compressor will take a longer time to reach the set temperature than
if it is set higher, but this will not affect the life of the compressor.

This cooling compartment is not a frost-free unit. Minor ice build-up in the compartment is
normal and expected.

Warning: If the water and or refrigeration thermostat is set at 6

for an extended period of time, there is a possibility of
freezing in the water tank or in the interior of the
cooling compartment.

1) Make sure that the water dispenser is not plugged into the electrical outlet.

2) Before placing water bottle on unit, be sure that the drain plug on the back is tightly fastened.

3) Hold the water bottle vertically and upside down (over water dispenser) and place the water bottle into the no-

spill bottle receptacle. Apply slight pressure in order to pierce the bottle cap with the spigot. It is not advisable to
make any adjustments to the thermostat settings before the water dispenser and bottled water are warmed up to
normal room temperature.This unit accepts two, three or five gallon water bottles with pierceable sealed caps.

4 ) Open the taps to let the air out,until the water starts to flow.When this happens, release the taps.

5) Plug the water dispenser into a grounded power outlet and turn the power switches on.

6) If the water dispenser is brought in from outside in the winter time, give it a few hours to warm up to room

temperature before plugging it in. The thermostat setting may be affected by the coldness of the water dispenser
itself or the bottled water.

• The refrigeration thermostat is factory set between 7ºC and 8ºC (44.6ºF and 46.4ºF).

• The hot water thermostat is factory set between 88ºC and 89ºC (190.4ºF and 192.2ºF).

• The hot and cold indicator lights will be on while the system is working. Once the desired

temperatures have been reached, the lights will go off.

• If you choose to set the cold water thermostat to the lowest setting, it may take over one hour to cool the water

down to the coldest setting.

• Before the water dispenser leaves the factory, the thermostat is set properly. It is not advisable to

adjust the thermostat when using the water dispenser for the first time.

NOTE: When your water dispenser is in operation there is a small amount of water in the passage

between the water tanks and the taps. This water is not controlled by the cold, hot or room
temperature settings. We recommend that in order to fully enjoy the desired temperature
setting, you should eliminate this small amount, 200ml - 400ml (6.76 fl.oz - 13.52 fl.oz) using
a small glass container.

PLACE
BOTTLE

VERTICALLY
STRAIGHT
DOWN

- 5 -

No. 0101

WATER DISPENSER MAINTENANCE

COOLING COMPA RTMENT
CLEANING INSTRUCTIONS

1) To clean the unit, first unplug the power cord.

2) Allow the ice build-up to melt naturally.

NOTE: Do not use sharp objects or knives to remove ice buildup.
Do not use boiling water to remove ice.

3) The water will accumulate in the tray at the bottom of the compartment.

4) Remove the tray from the compartment and empty the water.

5) Wipe the compartment and the tray with a soft cloth dampened with liquid
dishwashing soap.

WATER TANK CLEANING INSTRUCTIONS

1) Do not flick the power switches quickly on and off. The resulting power surges may

damage your water dispenser.

2) Always turn your water dispenser off when there is no water left in the bottle

or when you are changing bottles. Turn it back on after the new bottle has
been placed and the air is purged from the dispensing buttons.

3) To clean the unit, first unplug the power cord. Wipe the outside of the water dispenser

with a soft cloth dampened with liquid dishwashing soap. Use toothpaste to remove spots
on the cabinet.

4) Twist the bottle receptacle of the No-Spill system counterclockwise and pull it up (Fig.A ) .

5) Take apart the No-Spill system by unscrewing the base (piercing pin) (Fig. B). Then proceed
to wash it with dishwa s h i n g liquid, rinse it and reassemble.

6) Clean the inside of the water dispenser periodically with a small amount of vinegar. This

removes mineral scaling caused by the water. Rinse it well. Use the drain on the back in
order to get the water out. Make sure to open up all the taps to ensure that all cleaning
liquid is drained from your water dispenser. Put all of the parts back, securely fasten the
drain plug (Fig. C). It is important to let the water dispenser dry for TWO HOURS before
plugging it back in. Cover the bottle receptacle to prevent it from contamination.

7) The harder the water you use, the more often you should clean the interior of the unit.

Recommended intervals are between one and three months depending on the mineral
content of the water and the frequency of bottle changes.

L i f t

Tw i s t

D ra i n

A

B

C

Piercing Pin

- 6 -

No. 0101

TROUBLE-SHOOTING GUIDE

1 ) The power switch for

the cold & cooling
compartment are
turned on, but the
c o m p r essor is not
starting up.

1a) The power cord is plugged in properly.
1b) If the water dispenser is brought in from outside in the winter time,give it a few hours to warm up to room

t e m p e r ature before plugging it in.The thermostat setting may be affected by the coldness of the water dispenser
itself or the bottled wa t e r. If the ambient (room) temperature is lower than the thermostat setting, or the wa t e r
dispenser itself is cold, then the compressor will not start up. It is not advisable to make any adjustments to the
thermostat setting before the water dispenser and bottled water is warmed up to normal room tempera t u r e .

2) Check if the water dispenser sits on a level surface without rocking. If the water dispenser is noisy after
it’s first use, unplug the water dispenser for thirty (30) minutes, then start it up again.

3) If you are not satisfied with the water dispenser performance check if there is enough room around
the water dispenser to provide ample ventilation. When the compressor is working,it is normal to have
a hot ra d iator.

4a) Check the temperature setting of the cooling compartment.
4b) Check that the cooling compartment door is closed tightly.

5a) Check if the door is closed tightly.
5b) Turn both thermostats down counterclockwise. Once the compressor has stopped, readjust starting from

cold water thermostat. Do not cause the compressor to start and stop frequently.

6 a ) The cold water temperature tap may freeze up under extreme conditions.When the cooling compartment is

loaded and the compressor is running continuously while the bottled water is not consumed, there can be an
overcooling of the cold water tank.

6 b ) To unfreeze the cold water tank turn the power switches for the cold water and cooling compartment off:

• If you need to unfreeze it in a hurry, then remove the water bottle and keep on draining hot water and pouring

it back into the water receptacle. Once the tank is unfrozen turn on only the cold water & cooling
compartment switch.

• If you have time,then just turn on the cooling compartment switch and turn off the cold water & cooling

compartment switch.

6 c ) If you will be continuing to use the cooling compartment, keep the door closed and reduce the cooling load

inside of the cooling compartment.You may turn the cold water & cooling compartment switch on, once the
cold water tank is thawed.

7a) The cooling compartment temperature is controlled, therefore the cooling compartment can't freeze.

If too many items are placed in the cooling compartment, the water may freeze. Turning the refrigeration
thermostat counterclockwise to a warmer setting may reduce the probability of water freezing.

7b) There are too many items in the cooling compartment or the items are too warm. It is not advisable to

place contents with a temperature exceeding

40°C (104°F)

in the cooling compartment.

7c) The door of the cooling compartment is not closed.

8a) Verify that the cold water switch is ON.
8b) The cold water thermostat is set at high temperature position. Turn cold water thermostat clockwise a

little to set it at a lower temperature position.

9a) The top portion of the tap has become loose. If so, tighten the top threaded portion.
9b) A calcium deposit has formed in the tap. If so, wash the inside of the water dispenser, unscrew and clean

the top portion of the tap and reassemble.

10a) The bottle may have small pinholes.
10b) The drain plug is not fastened properly. Check that the soft rubber seal of the drain cap is not torn

or damaged.

10c) The drain tray at the bottom of the cooling compartment is full of water. Take out the drain tray to remove

water and then place it back into the cooling compartment.

2 ) The water dispenser

o p e r ation is noisy.

3) The radiator at the
back of the water
dispenser is very hot.

4 ) The contents of the

cooling compartment
a re not cold enough.

5 ) The compressor works

n o n - s t o p.

6 ) The cold water tap is

not working.The cold
water tank is fro z e n .

7 ) The cold water tank

is frozen and the
cold water & cooling
c o m p a r t m e n t
switch is on.

P r o b l e m Check if:

8 ) The cold water is

w a r m .

9) The taps are leaking.

10) Water is dripping out
of the water
dispenser and
onto the floor.

No. 0101

SPECIFICATIONS

ELECTRICAL DIAGRAM

1. Protection diode for the LED indicator light

2. Cooling on LED indicator light

3. Diode for the LED indicator light

4. Resistor for the LED indicator light

5. Cold water & refrigeration power switch

6. Refrigeration thermostat for the cold water

7. PTC starter for the compressor

8. Refrigeration Compressor

9. Fridge power switch

10. Refrigeration thermostat for the fridge

11. Thermal protector for the refrigeration compressor

12. Protection diode for the LED indicator light

13. Heater on LED indicator light

14. Diode for the L E D indicator light

15. Resistor for the L E D indicator light

16. Heating power switch

17. Thermostat for the hot water

18. Heater

19. Auto-reset thermostat for the hot water

20. Protection diode for the LED indicator light

21. Power on LED indicator light

22. Diode for the L E D indicator light

23. Resistor for the L E D indicator light

AC 115V / 60 Hz / 7A

4.5 Amperes

2.5 Amperes
R-134a
52 + / - 1 Gram / 1.83oz.
2L / 67.6 fl.oz. / hour (at room temp. below 30°C/86°F cools down to 10°C/50°F)
5L / 169.1fl.oz./ hour (at room temp. above 20°C/68°F heats up to 90°C/194°F)
0ºC - 10ºC / 32°F - 50°F

0.64 cu.ft. / 18 L

56.1 lbs / 25.5 kgs

15.25" L X 12.76" W X 38" H (38.7cm L X 32.8cm W X 96.5cm H)
2L / 67.6 fl.oz. / minute

Power supply :
Hot water heater power consumption :
Refrigeration compressor power consumption :
Refrigerant type :
Refrigerant quantity :
Cold water cooling capability :
Hot water heater capability :
Cooling compartment cooling temperature :
Volume of cooling compartment :
Net weight :
Dimensions :
Cook tap flow rate :

NO. 0101

NOTE: UL model number on the back of the unit refers to Sunbeam®Water Dispenser with Cooling Compartment.

- 7 -

WARRANTY CONTROL CENTER

PLEASE PRINT LEGIBLY

SERIAL & MODEL NUMBER INFORMATION CAN BE FOUND ON (SILVER) UL

LABEL
PURCHASE DATE: DAY _______ MONTH _______ YEAR _______
SERIAL NUMBER: ___________________ MODEL NUMBER: ___________

CUSTOMER NAME: ____________________________________________________
ADDRESS: ___________________________________________________________
CITY: ______________________________ STATE/PROVINCE: _________________
POSTAL CODE / ZIP: ____________ PHONE NUMBER: ( _____ ) _____ - _______
COUNTRY: _________________________

PURCHASED FROM (STORE NAME):______________________________________
ADDRESS:____________________________________________________________
CITY: ___________________________ STATE/PROVINCE: ___________________
POSTAL CODE / ZIP: ____________ COUNTRY: ________________________

is a registered trademark of Sunbeam Products, Inc. used under license.

PRESTIGE HOME COMFORT/ELITE GROUP

LIMITED ONE-YEAR WA R R A N T Y P O L I C Y

EFFECTIVE: A P R I L 2 0 0 5

LIMITED WA R R A N T Y

Prest ige Home Comfort/ Elite Gr ou p, Inc. (hereinafter referred to as PHC /EG) hereby warrants, subject to the
conditions herein stated in the paragraphs below, that should this product become defective by reason of impr oper
workm an sh ip or material defect during the specified warranty period, PHC/EG will repair or refund the same
e f fec ting all necessary parts replacemen ts. Tr a n s p o r tat ion charges on parts s ubmitted for re p a i r o r refund, under

this warranty, must be borne by the purc h a s e r.

THERE IS NO OTHER EXPRESS WA R R A N T Y. IMP LIED WARRANTIES, INCLUDING THOSE OF
M E R C H A N TA B I L I T Y AND FITNESS FOR A PA RTICULAR PURPOSE, ARE LIMITED TO THE TIM E PERIOD
SPECIFIED, OR TO THE EXTENT PERMITTED BY L A W. A N Y AND A L L IMPLIED WARRAN TI ES A R E
EXCLUDED. LIABILITY FOR CONSEQUENTIAL DAMAGES UNDER A N Y AND A L L WARRANTIE S A R E
EXCLUDED TO THE EXTENT EXC LUSION IS PERMITTED BY L A W.

WA R R A N T Y P E R I O D

P r o d u c t Consumer/Residential Use Only

Water Coolers/Dispensers 1 Ye a r

L a b o r 90 Days

PHC/EG warrants that from the date of purchas e, this product will be fr ee from de fects in material for a period of
one (1) year and a perio d of ninety (90) days on labor. PHC/EG, at its option, will repair or refund this product
found to be de fective during the warranty perio d. If the pr oduct is n o longer available, PHC/EG may refu nd your
purchase (at a de preciated value), with an original proof of p ur chase. This is your exclusive warranty.

C O N D I T I O N S

O R I G I N A L SALES RECEIPT: This wa rranty is valid for the origina l retail pur chaser f rom th e da te of initial reta il

purchase and is n ot tra nsferable. Keep the original sales receipt. Pr oof of purchase is requi red to obtain wa rranty
service and/o r refund. PHC/EG dealers , service centers, or retail stores selli ng PHC/EG produc ts do not have the
right to alter, modify or in any way, change the terms and conditions of this warranty.

WA R R A N T Y R E G I S T R A TION IS NOT N E C E S S A R Y TO OBTAIN WA R R A N T Y ON PHC/EG PRODUCTS.
S AVE YOUR PROOF O F PURCHASE RECEIPT. IF YOU DO NOT PROVIDE PROOF O F THE INITIAL
PURCH ASE DATE AT THE TIM E WA R R A N T Y S E R VICE IS REQUESTED, THE MA NUFACTURING DAT E
O F THE PRODUCT W I L L BE USED TO DETERMINE THE WA R R A N T Y .

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WARRANTY CONTROL CENTER

PRESTIGE HOME COMFORT

1175 Place du Frère André
Montréal, QC, Canada H3B 3X9

1-877-383-6399

(8:30am-5:30pm E.S.T.)

STAMP

HERE

is a registered trademark of Sunbeam Products, Inc. used under license.

D E P R E C I AT I O N : Any unit b eing diagnosed as non-functional and warra nting an exchange, during the existing
warranty period, will be subject to an appropriate depr eciation or us er fee.

A B O U T YOUR PRODUCT WA R R A N T Y: We welcome warranty repair and apologize to you for being
inconveni enced. Any Authorized service dealer may perform warranty repairs. Most warranty repairs are h andled
r o u t i n e l y, but som etimes requests for warranty service may not be appropr iate. For examp le, warranty service would
N O T apply if the product damage occurred because of misuse, lack of routine mainten an ce , ship ping, handling,
wareh ousing or im proper i nstallati on. Similarly, the warranty is void if the manufacturing date or the s erial number
on the product has been removed or the equipment has been altered or m odified. During the warranty pe riod, the
Autho rized se rvice dealer, a t its option, will repair or refund any part that, upon examination, i s found to be d efective
under norma l use and service.

N O R M A L WE AR: This warranty does not co ver no rmal wear of parts or damage r esulting from any o f th e
following: Ne gligent use or misuse of the product; Improper v oltage or cu rrent; Use c ontrary to the operating
instructions; Deviation from instructions regarding storage and transport ation; Disassembly; Rep air or alteration by
anyone ot her than PHC/EG or a PHC /EG Authorized service center. Further, the warranty does not co ver Acts of
God, such as fire , flood, hurricane s and tornadoes.

PHC/EG shall not be liable fo r any incide ntal or co ns equential damages caused by the breach of any express o r
implied w arra nty. Exc ept to the extent prohibited by applica ble la w, any im plied wa rranty of merchantabili ty or
fitness for a particu lar purpose is limited in duration to the durat ion of the above warra nty. Som e stat es, pr ovinces or
jurisdictions do no t allow th e exclusion or lim itation of incidental or consequential damages or limitations on how
long an implied warranty la sts, so the above li mitations or exclusion may not ap ply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary fro m state to state or provin ce to province.

H O W TO OBTAIN WA R R A N T Y S E R VICE: You mus t contact PHC/EG Customer S ervice/ Technical Support at our
toll- free n umber 1-877-383-6 399. A Customer Service /Technical Support representative will attemp t to resolve
warranty issues over t he p hone. If telephone resolution is not possible, the Customer Serv ice/Technical Support
repre sentative will require your assistance in performing routine dia gn ostic procedures. This wa rranty is effective for
the time periods listed above and subject to the cond itions provided for in this policy. For warranty service, find the
neare st Author ized Service Dealer by c alling 1-877-383-6399. Warranty service may only be performed by a Prestige
Home Comfort, Inc./Elite Group , Inc. Authorized S ervice Dealer.