4.2.8 Major Problems Trouble shooting …………………………4-53
4.2.9 Fax & Phone Problems (only 4 in 1) ………………………4-67
4.2.10 Copy Problems ……………………………………………4-76
4.2.11 Scanner, OPE problems …………………………………4-80
chapter 5System diagram
5.1 Block Diagram ……………………………………………………5-1
5.2 Connection diagram (4 in 1) ……………………………………5-2
Connection diagram (3 in 1) ……………………………………5-3
chapter 6Reference information
6.1 Tools for Troubleshooting ………………………………………6-1
6.2 Acronyms and Abbreviations ……………………………………6-2
6.3 Select a location for the printer …………………………………6-4
6.4 A4 ISO 19752 Standard Pattern …………………………………6-5
Precautions
1. Precautions
In order to prevent accidents and damages to the equipment please read the precautions listed below
carefully before servicing the product and follow them closely.
1.1 Safety warning
(1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a
factory trained service technician.
(2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or
additions to the product as these could cause the product to malfunctions and create an electric shocks
or re hazards.
(3) Laser Safety Statement
The product is certied in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1
Subchapter J for Class 1(1) laser products, and elsewhere, it is certied as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The
laser system and product are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the product with the protective cover removed from Laser/Scanner
assembly. The reected beam, although invisible, can damage your eyes.
When using this product, these basic safety pre-cautions should always be followed to reduce
risk of re, electric shock, and personal injury.
Service Manual
1-1
Samsung Electronics
Precautions
Service Manual
1-2
Samsung Electronics
1.2 Caution for safety
1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged, it is possible for the liquid inside to leak. This liquid is toxic.
Contact with the skin should be avoided. Wash any splashes from eyes or skin immediately and contact
your doctor. If the liquid gets into the mouth or is swallowed, see a doctor immediately.
(2) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the
imaging unit and toner cartridge may be harmful, and if swallowed, you should contact a doctor.
1.2.2 Electric shock and re safety precautions
Failure to follow the following instructions could cause electric shock or potentially cause a re.
(1) Use only the correct voltage, failure to do so could damage the product and potentially cause a re or
electric shock.
(2) Use only the power cable supplied with the product. Use of an incorrectly specied cable could cause the
cable to overheat and potentially cause a re.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a re.
(4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the product, these could cause a short circuit leading
to an electric shock or re hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the product, remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. When removing the power connector, grip it
rmly and pull. The power connector must be inserted completely, otherwise a poor contact could cause
overheating possibly leading to a re.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or wise
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat
and cause a re. Exposed cables could cause an electric shock. Replace the damaged power cable
immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the
power cable, weakening the cover or exposing cables causing re and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the
machine.
(9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the
power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the
machine near a humidier or in front of an air conditioner. Moisture and dust built up inside the machine
can lead to overheating and cause a re or cause parts to rust.
(11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise
possibly leading to the product failing to work properly and in extreme conditions could lead to a re.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Precautions
Service Manual
1-3
Samsung Electronics
1.2.3 Handling precautions
The following instructions are for your own personal safety to avoid injury and so as not to damage the
product.
(1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the product to tip or fall.
(2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your
ngers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product
which if spilled could get into the machine and cause damage or a shock or re hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidier or heater. Damage could be caused to the product in such areas.
(5) Do not place candles, burning cigarettes, etc on the product, These could cause a re.
1.2.4 Assembly / Disassembly precautions
Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the product or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the main board or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-tting any parts do not use excessive force, especially when tting screws into
plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to uorescent or incandescent room
lighting. Exposure for as little as 5 minutes can damage the surface of the photoconductive properties
and will result in print quality degradation. Take extra care when servicing the product. Remove the OPC
Drum and store it in a black bag or other lightproof container. Take care when working with the Covers
(especially the top cover) open as light is admitted to the OPC area and can damage the OPC Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Precautions
Service Manual
1-4
Samsung Electronics
1.2.5 Disregarding this warning may cause bodily injury
(1) Be careful with high temperature components.
The fuser unit works at a high temperature. Use caution when working on the product. Wait for the fuser
to cool down before disassembly.
(2) Be careful when working around the rotating parts.
When operating a product, keep all bodily items and clothing away from moving parts [e.g. ngers, hair,
tie, etc.] (Paper feeding entrance, motor, fan, etc.).
(3) When moving the product :
- When transporting/installing the equipment, employ four persons and be sure to hold the lifting handles.
- Be sure not to hold the movable parts or units (e.g. the control panel, DADF) when transporting the
equipment.
- Be sure to use a dedicated outlet with 110V/220V power input.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct
sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- The equipment must be installed near the socket outlet and must be accessible.
- Be sure to x and plug in the power cable securely after the installation so that no one trips over it.
Precautions
Service Manual
1-5
Samsung Electronics
1.3 ESD precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly
called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated
circuits,some eld effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage
caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an “anti-static” solder removal device. Some solder removal devices not classied as “anti-static”
can generate electrical charges sufcient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufcient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it.
Most replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil,
or a comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting one’s foot from a carpeted oor, can generate static
electricity sufcient to damage an ESD.
Product spec and feature
2. Product spec and feature
2.1 Product Specications
2.1.1 Product Overview
Concept
Target
CLX-3185FN/3185FW (4 in 1 model)CLX-3185/3185N/3185W (3 in 1 model)
1. Speed
- Mono : Up to 16 ppm in A4 (17 ppm in Letter)
- Color : Up to 4 ppm in A4 (4 ppm in Letter)
2. Printing Resolution
- Max. 2400x600 dpi effective output
3. Processor
- CHORUS3 (360Mhz), Proprietary SOC
4 Printer language emulation :
SPL-Color (3185)/SPL,PCL-Color(3185N/W/FN/FW)
The smallest & quietest C-MFP in the world
Home & SOHO
5. Memory : 128MB(3185)/256MB(3185N/W/FN/FW)
6. One 10/100 base Tx Network connector (3185N/W/
FN/FW)
Wireless LAN: 802.11b/g/n (3185W/FW)
7. Toner cartridge
- Black : 1K (initial) / 1.5K (sales)
- Color : 0.7K (initial) / 1K (sales)
8. Cassette 150 sheets
ADF 15 sheets (3185FN/FW)
9. Color : Black
Service Manual
2-1
Samsung Electronics
Product spec and feature
Service Manual
2-2
Samsung Electronics
2.1.2 Prouduct Specication
Specications are correct at the time of printing. Product specications are subject to change without notice.
See below for product specications.
2.1.2.1 General Specications
ItemCLX-3185/3185N/3185WCLX-3185FN/3185FW
Major FeaturesMulti-Pass Color LaserMulti-Pass Color Laser
2400dpi class2400dpi class
USB2.0USB2.0
Ethernet 10/100 Base-TxEthernet 10/100 Base-Tx
Size (W*D*H) 415 x 360 x 311 mm415 x 373 x 342mm
Net Weight (Including Toner Cartridge)
MPUCHORUS3-360MHzCHORUS3-360MHz
14.3kg15.2kg
Power
Consumption
Power Supply Input VoltageLow Voltage : 110 ~ 127VAC
This chapter describes the functions and operating principles of the main components.
2.2.1 System Structure
The CLX-3185 series is roughly made up a Main Controller part (Main PBA), an Operation Panel part, a
Scanner part, a Fax part, and a Power part. Each part is separated modules which focus on common and
standard design of different kind products. The Main controller part is composed of one CPU and one Board
and works to control all the parts for printing, copying, scanning and faxing. The Operation Panel part is for
User’s interface. The Scanner part is composed of an ADF and a Platen and is connected with the Main
Controller by Harnesses. The Fax part and the ADF scanner part are not populated in the Model of CLX-3185
and CLX-3185N.
2.2.1.1 Main Parts of System
■ CLX-3185/3185N
- Front view
This illustration may differ from your machine depending on its model.
1Scanner lid5Front door9Waste toner container
2USB port
3Tray 17Control panel11Scanner glass
4Front door handle8Toner cartridges12Scan unit
a. CLX-3185N/W only
a
6Output support10Imaging unit
Product spec and feature
Service Manual
2-14
Samsung Electronics
1
2
3
5
4
- Rear view
This illustration may differ from your machine depending on its model.
1Rear door handle4USB port
2Rear door5Network port
3Power cord receptacle
a. CLX-3185N/W only
a
Product spec and feature
Service Manual
2-15
Samsung Electronics
■ CLX-3185FN/CLX-3185FW
5
9
10
8
7
6
4
2
3
1
11
13
12
15
14
16
- Front view
This illustration may differ from your machine depending on its model.
• Feeding Capacity : Cassette 150 Sheets(75g/㎡, 20lb Pa per Standard)
• No Manual Feeder
• Paper Detecting Sensor : Photo Sensor (Empty, Registration, Exit)
• Paper Size Sensor : None
②
LSU(Laser Scan Unit)
The LSU unit is controlled by video controller. It scans the video data received from video controller with
laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC
drum. It is the core part of LBP.
The OPC drum rotates as the same speed as the paper feeding speed. It creates the /HSYNC signal and
sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror, and the
engine detects the /HSYNC signal to arrange the vertical line of the image on the paper. After detecting
the /HSYNC signal, the image data is sent to the LSU to arrange the its margin on the paper.
• Consisted of LD(Laser Diode) and Polygon Motor Control.
Error Phenomenon
Polygon Motor Error The Rotation of Polygon Motor can not reach stable
Hsync Error Though the rotation of Polygon Motor reach stable, the signal of Hsync is
not occurred
Product spec and feature
Service Manual
2-19
Samsung Electronics
③
2nd Transfer Ass’y
• The life span: Print over 100,000 sheets (in 15~30 )
④
Fuser Ass’y
This unit consists of Heat Roller, a Thermostat and a Thermistor. It melts and fuses the toner, transferred
by the transfer roller onto the paper, by applying pressure and high temperature to complete printing job.
* Heat Lamp : Kunckle Type
* Fusing system : 3-Roll Fusing type
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over-heating.
- Non-Cotact type Thermostat
Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper. The surface of a heat
roller is coated with Teon, so toner does not stick to the surface.
Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated
with Teon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface
of a paper permanently.
Product spec and feature
Service Manual
2-20
Samsung Electronics
⑤ & ⑥
ITB(Intermediate Transfer Belt) & 1st Transfer Roller
• The life span: Print over 100,000 Images
• The ITB unit includes 1st Transfer Roller
⑦
Imaging Unit
• The life span: Print over 24,000 Images (Both)
• Imagine Unit includes OPC (Organic Photo-Conductor) Drum
⑧
Toner cartridges
• The life span: Color -> 700(initial)/1000(sales) images (Std. ISO 19798 Print-Out)
Black -> 1000(initial)/1500(sales) images (Std. ISO 19798 Print-Out)
• Each Toner Kit consists of Developer and Deve. Main Frame
⑨
Driver Ass’y
• It is a power delivery unit by gearing
• By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit.
Product spec and feature
Service Manual
2-21
Samsung Electronics
⑪
Fax
Implemented by based on the SiLab DAA (Data Access Arrangement) Solution, and is roughly composed
of two Chip Solution
• Si2435 (Modem) A Modem Chip which embeds SSD (System Side Device) for interfacing between LSD
and DIB of Si2435 Core
• Si3018 (DAA) A LIU (Line Interface Unit) Chip which is controlled by SSD and satises each PSTN
Requirements by modulating internal Conguration with connecting Tel Line.
1) Modem Part
- BLOCK DIAGRAM
Implemented by based on Conexant DAA (Data Access Arrangement) Solution, and is roughly composed of
two kinds Chip Solution
- CX86710 (SFX336) : Existing Modem Chip which adds SSD (System Side Device) for interfacing between
LSD and DIB of FM336Plus Core
- CX20493 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satises each PSTN
Requirements by modulating internal Conguration with connecting Tel Line
Product spec and feature
Service Manual
2-22
Samsung Electronics
- Signal Transition of DAA Solution
1) Line Interface Signal of Tel Line and LSD is Analog Signal.
2) there is A/D, D/A Converter in LSD, so Analog Signal from Tel Line is converted in Digital through A/D
Converter in DAA and transfer to SSD by DIB Capacitor
Digital Signal from SSD is converted to Analog by D/A Converter in DAA and transfer to Tel Line
3) Transformer transfer Clock from SSD to LSD and Clock Frequency is 4.032MHz.
LSD full wave recties Clock to use as inner Power supply and also use as Main Clock for DIB Protocol
Sync between LSD and SSD. Transformer transfer Clock by separating Primary and Secondary, and
amplies Clock Level to LSD by Coil Turns Ratio 1:1.16.
⑫
Scan Part
1) Pictorial signal input part: output signal of CIS passes through Bypass Cap change to ADC at IP Main
and dened signal between AFE and IP Main processes the Image signal. When AFE accept each
pixel, CDS (Correlated Double Sampling) technique which samples arm-level twice is used on each
pixel by using IP signal.
2) Pictorial image processing part: read CIS Pixel data in terms of 1200dpi Line and process LAT
algorithm on text mode, Error Diffusion Algorithm on Mixed mode, and store Data at Scan Buffer on PC
Scan mode without algorithm.
On every mode Shading Correction and Gamma Correction are executed ahead then processing is
executed later.
* Scan Image Control Specication
①
Minimum Scan Line Time: 0.5ms @mono 300dpi
②
Scan Resolution: Max. 1200*2400dpi
③
Scan Width: 216mm
④
main function
- White Shading Correction
- Gamma Correction
- CIS Interface
- 256 Gray Scale
3) CIS Operating Part : CMOS Sensor use +3.3V
- CIS Maximum Operating Frequency : 5MHz
- CIS Line time : 0.75ms @mono 300dpi (TBD)
- White Data output Voltage : 1.7V -(Mono Copy, 5ms/line)
Product spec and feature
Service Manual
2-23
Samsung Electronics
2.2.1.2 EP Process
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~~
- Structure of EP Process
Product spec and feature
Service Manual
2-24
Samsung Electronics
①
Charging
• Conductive Roller charging
• Applied voltage : -1.1kV
• Charge acceptance : -520V
• OPC coating thickness : 21um
• OPC diameter : Φ60mm
• Eraser system
1. Organic Photoconductor is charged to uniform voltage by conductive roll charging method
2. No ozone is produced because corona is not used
3. Charger roll is cleaned with cleaning roll
4. Toner remained on OPC after T1 process is cleaned by cleaning blade and retrieved into waste toner box
by auger and belt driving mechanism
②
Exposing
• One polygon motor ( 6 facet )
• Single beam LD (1ea)
• LD wavelength : 785nm
• Polygon motor rpm : 29685
• LSU energy : 0.25uJ/cm^2
• OPC exposed potential : -50V
1. Exposing is implemented by laser striking on to OPC with uniform potential
2. Laser beam is modulated according to image to be printed that is from PC
3. Latent Image is formed on OPC, which is developed with toner
③
Developing
• Non-magnetic, Single component
• Non-contact development
• Developing bias : DC + AC
• AC peak to peak : 1.5 ~ 2.0kV
• Roller diameter : Φ10mm
• Process speed ratio : 1.2 (OPC=1.0)
• Color order : Y -> M -> C -> K
1. Only latent image formed by exposing process is developed with toner
2. AC + DC Voltage is being used to develop toner into latent image on OPC because non-contact
developing method is adopted
3. Y, M, C, and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer
Belt (hereafter ITB) to form a color image on ITB
Product spec and feature
Service Manual
2-25
Samsung Electronics
④
Transfer 1
• Multi-pass transfer
• Indirect transfer
• Transfer voltage : 0.5 ~ 2.0kV (controllable)
• Roller diameter : Φ14mm
• Transfer unit life : 100K images
1. Developed Image on OPC is transferred onto ITB by T1 Process
2. T1 Voltage is positive which attract toner to ITB
3. 4 times of T1 process is required to make a color image on ITB, which means multi-pass process
4. ITB has a hole as a ducial mark for timing. Engine control for color image is synchronous with it, ITB
Home Sensing Signal
⑤
Transfer 2
• Indirect transfer
• Transfer voltage : 1 ~ 4.0kV (controllable)
• Roller diameter : Φ18.6mm
• Transfer unit life : 100 K images
1. Color image formed on ITB is transferred onto media by T2 process
2. T2 voltage is also positive to get color image moved onto media
3. Toner remained on ITB after T2 process is cleaning by ITB cleaning blade and collected and
4. Transported and retrieved into waste toner box by auger and belt driving system
5. T2 Roll is engaged when color image is being transferred onto media. Otherwise it is disengaged. Clutch
is used for driving T2 Roll engagement and disengagement
⑥
Fusing
• 3 Roll system
-> short warm-up time (35sec)
• Post Pressure Roll
1. Color Image on media is melted down and xed into media by fusing process
Product spec and feature
Service Manual
2-26
Samsung Electronics
2.2.2 H/W description
2.2.2.1 H/W conguration
Product spec and feature
Service Manual
2-27
Samsung Electronics
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2.2.2.2 Main Controller PBA
NO.NAME
1Deve Clutch con(2P)
2Deve Home Sen con(2P)
3ITB Clutch con(3P)
4ITB Home sen & interlock con(7P)
BLDC MOTOR Con(10p)
5
6T2 Clutch con(3P)
7FAX Con(30P)
8ADF IF FCC Con(20P)
9OPE Panel Con(9P)
10Fuser thermistor Con(2P)
11CIS FFC Con(12P)
12Binfull sensor(3P)
13Fuser Clutch con(2P)
14SCAN Motor Con(4P)
15Network Conn
16USB Conn
17Wireless con (6P)
18USB Host con(5P)
19Empty sensor(3P)
NO.NAME
20Regi Clutch conn(2P)
21Debug Con(4P)
22Pickup Clutch(3P)
23KEY&Eraser Con(4P)
24Crum Joint Con(5P)
25SMPS CTL Con(6P)
2624V Swtich Con(2P)
27SMPS Power Con(4P)
28HVPS Con(26P)
29LSU Con(16P)
ACPU(Chrous3)
BDDR (128MB)X2
CNOR FLASH(32MB/4M)
DUSB Controller
EImage process
FPHY Chip
GSCAN MOTOR DRIVER IC
HSerial Flash(4MB)
IInitial Crum PBA
Product spec and feature
Service Manual
2-28
Samsung Electronics
2.2.2.3 Main PBA Description
3p
3p
Main B’d
LSU
LSU
Zinnia16Singlebeam
Zinnia16Singlebeam
Zinnia24Dualbeam
Zinnia24Dualbeam
SMPS
SMPS
Zinnia16Type21W
Zinnia16Type21W
Zinnia24Type2P1W
Zinnia24Type2P1W
HVPS
HVPS
T1
T1
T2
T2
Charger
Charger
Supply
Supply
Deve
Deve
Bias
Bias
FuserLamp
FuserLamp
Joint
Joint
CRUMY
CRUMY
CRUMM
CRUMM
CRUMC
CRUMC
CRUMY
CRUMY
FuserClutch
FuserClutch
Themistor
Themistor
PickupClutch
PickupClutch
T2Clutch
T2Clutch
ITBCutch
ITBCutch
Deve
Deve
Clutch
Clutch
Fuser
Fuser
Sensor(
Sensor(
Deve
Deve
Home)
Home)
Sensor(Empty)
Sensor(Empty)
Sensor(Exit)
Sensor(Exit)
WasteTonerTX
WasteTonerTX
WasteTonerRX
WasteTonerRX
OPEPanelDisplay
OPEPanelDisplay
(LED&Keys)
(LED&Keys)
BLDCMotor
BLDCMotor
(Main)
(Main)
OPCKEY
OPCKEY
InnerTemp.
InnerTemp.
ITBHomeSensor
ITBHomeSensor
CLX-3185 Series
Ground Wire(225mm)
Ground Wire(225mm)
16p
16p
5p
5p
5p
5p
2p
2p
2p
2p
3p
3p
3p
3p
3p
3p
2p
2p
5p
5p
26p FFC
26p FFC
3p
3p
3p
3p
2p
2p
2p
2p
7p
7p
10p
10p
+24VCoverOpenS/W
+24VCoverOpenS/W
2p
2p
2p
2p
5p
5p
2p
2p
Sensor(
Sensor(
Regi
Regi))
3p
3p
PTLLAMP
PTLLAMP
2p
2p
4p
4p
4p
4p
4p
4p
4p
4p
4p
4p
PLL
RAMController
LocalController
GPIO
ImageProcessor
MAC
UART
I2C
Step
Motor
ADC8ch
PWM8ch
LSU
Controller
HPVC
ARM9–360MHz
Chorus3
DDR2128MBX1EA128MBX2EA
P.Flash
N/WΦ
BCM5241
KMLG
EEPROM
64Kbit
Vclk
Mclk
SCL
SDA
MAC_TXD[3:0]
MAC_RXD[3:0]
SA[12:0],BA0,1
DQ[15:0]
CKE,nCS0, nRAS,nCAS,WE
DM0~1,nDQS0~1,DQS1,
ODT0,nDDR_CLK0,BA0~1
25MHz
※ Flash : Zinnia16 - 4M / Zinnia24 – 32MB
DDR : Zinnia16 - 128MB / Zinnia24 - 256MB
ADDR[24:1
]
DATA[15:0
]
nRD,nWR,nCS
USB2.0
SSCG
12MHz
USB
Clock
Fan
Fan
2p
2p
S.Flash
3p
3p
3p
3p
Sensor(BinFull&Narrow)
Sensor(BinFull&Narrow)
Data
Clock
4p
4p
Modem
Modem
12p
12p
Zinnia24
ISP1761
Zinnia16
ISP1582
DATA[15:0
]
ADDR[8:1
]
44--inin--1 only
1 only
Sensor
Sensor
(TensionHome)
(TensionHome)
(4(4--inin--1only)
1only)
Regi
Regi
Clutch
Clutch
3p
3p
ADF
ADF
20p
20p
44--inin--1 only
1 only
CIS
CIS
12p
12p
3p
3p
Main B’d
LSU
LSU
Zinnia16 Single beam
Zinnia16 Single beam
Zinnia24 Dual beam
Zinnia24 Dual beam
SMPS
SMPS
Zinnia16 Type2 1W
Zinnia16 Type2 1W
Zinnia24 Type2P 1W
Zinnia24 Type2P 1W
HVPS
HVPS
T1
T1
T2
T2
Charger
Charger
Supply
Supply
Deve
Deve
Bias
Bias
Fuser Lamp
Fuser Lamp
Joint
Joint
CRUM Y
CRUM Y
CRUM M
CRUM M
CRUM C
CRUM C
CRUM Y
CRUM Y
Fuser Clutch
Fuser Clutch
Themistor
Themistor
Pickup Clutch
Pickup Clutch
T2 Clutch
T2 Clutch
ITB Cutch
ITB Cutch
Deve
Deve
Clutch
Clutch
Fuser
Fuser
Sensor (
Sensor (
Deve
Deve
Home)
Home)
Sensor (Empty)
Sensor (Empty)
Sensor (Exit)
Sensor (Exit)
Waste Toner TX
Waste Toner TX
Waste Toner RX
Waste Toner RX
OPE Panel Display
OPE Panel Display
(LED & Keys)
(LED & Keys)
BLDC Motor
BLDC Motor
(Main)
(Main)
OPC KEY
OPC KEY
Inner Temp.
Inner Temp.
ITB Home Sensor
ITB Home Sensor
CLX-3185 Series
Ground Wire(225mm)
Ground Wire(225mm)
16p
16p
5p
5p
5p
5p
2p
2p
2p
2p
3p
3p
3p
3p
3p
3p
2p
2p
5p
5p
26p FFC
26p FFC
3p
3p
3p
3p
2p
2p
2p
2p
7p
7p
10p
10p
+24V Cover Open S/W
+24V Cover Open S/W
2p
2p
2p
2p
5p
5p
2p
2p
Sensor (
Sensor (
Regi
Regi))
3p
3p
PTL LAMP
PTL LAMP
2p
2p
4p
4p
4p
4p
4p
4p
4p
4p
4p
4p
PLL
RAM Controller
Local Controller
GPIO
Image Processor
MAC
UART
I2C
Step
Motor
ADC 8ch
PWM 8ch
LSU
Controller
HPVC
ARM9 – 360MHz
Chorus3
DDR2
128MB X 1EA
128MB X 2EA
P. Flash
N/W Φ
BCM5241
KMLG
EEPROM
64Kbit
Vclk
Mclk
SCL
SDA
MAC_TXD[3:0]
MAC_RXD[3:0]
SA[12:0], BA0,1
DQ[15:0]
CKE, nCS0 , nRAS, nCAS, WE
DM0~1, nDQS0~1, DQS1,
ODT0, nDDR_CLK0, BA0~1
25MHz
※ Flash : Zinnia16 - 4M / Zinnia24 – 32MB
DDR : Zinnia16 - 128MB / Zinnia24 - 256MB
ADDR[24:1
]
DATA[15:0
]
nRD, nWR,
nCS
USB2.0
SSCG
12MHz
USB
Clock
Fan
Fan
2p
2p
S. Flash
3p
3p
3p
3p
Sensor (Bin Full & Narrow)
Sensor (Bin Full & Narrow)
Data
Clock
4p
4p
Modem
Modem
12p
12p
Zinnia24
ISP1761
Zinnia16
ISP1582
DATA[15:0
]
ADDR[8:1
]
44--inin--1 only
1 only
Sensor
Sensor
(Tension Home)
(Tension Home)
(4(4--inin--1 only)
1 only)
Regi
Regi
Clutch
Clutch
3p
3p
ADF
ADF
20p
20p
44--inin--1 only
1 only
CIS
CIS
12p
12p
CHORUS 3
A Proprietary SoC, CHORUS3, executes and controls all jobs and functions to be required for
printing. To do these all jobs, the CHORUS3 incorporates all H/W blocks as follows.
▪ CPU Core ARM 926ESJ, I/D-Cache 16/16KB , Up to 400MHz
▪ System Bus Internally 32-bit width, Up to 120MHz
▪ MEM Controller DDR1/2, 16-bit width, 166MHz, 4-Bank, 128MB Space/bank
▪ ROM Controller 16-bit width, 4-bank, 16MB Space/bank
▪ CODEC Controller JBIG 4-ch Decoder and 2-ch Encoder, 1-ch JPEG
▪ Image Processor Processing Scan Image
▪ MAC Controller 10/100Mbps Full IEEE 802.3 Compatibility
▪ USB Controller USB2.0, Device or Host
▪ UART Controller
▪ I2C Controller
▪ Interrupt Controller
▪ Misc. Controller ADC, DAC, PWM, Step Motor Control and so on
▪ Voltage Core 1.0V, I/O 3.3V
▪ Package 416PBGA
Flash Memory
Used to store System Programs including the Operating System.
▪ Type NOR Flash
▪ Bus 16-bit width
▪ Size 8 MB
Product spec and feature
Service Manual
2-29
Samsung Electronics
System Memory
Used as a Printing buffer for printing, a Scan buffer for scanning, a ECM Buffer for System
Working Area.
▪ Type DDR2 SDRAM
▪ Bus 16-bit 166MHz
▪ Size 128 MB
CRU Control
Used to store the printing and operating information into a Security EEPROM in 4 CRUs, Y,M,C
and K Imaging Cartridge, respectively by the CHORUS3.
▪ Access I2C Bus Ch.100 KHz
▪ Security Size 2K-bit
System Information Control
Used to store the system operating information needed at printing into a EEPROM in the Main Controller by
the CHORUS3.
▪ Access I2C Bus Ch.1 400KHz
▪ EEPROM Size 64Kbit
OPE Interface
Used to control the OPE by the CHORUS 3 and the UART interface is used to communicate between the
both.
I/O Port
Used to receive or transmit some data from/to the Host.
▪ USB Device USB2.0 High speed 480Mbps
▪ Network Ethernet 10/100-Base Tx
Engine Control
Used to control all parts to be required at printing by the CHORUS 3.
▪ Sensors Paper Empty
Paper Registration
Waste Toner Bottle
Paper Exit
Temperature sensors
Bin-Full
Etc.
▪ Clutches(Solenoid) Paper Pick Up
Paper Registration
Etc.
▪ Motor 1 BLDC
▪ LSU
▪ Fuser Control the Fuser’s temperature
▪ HVPS Control the high voltage outputs
▪ ADC Reading the Fuser’s temperature and the high voltage outputs’ feedback
▪ Cover Open Sensing
Product spec and feature
Service Manual
2-30
Samsung Electronics
Fuser
ACinput
Fuse
SMPSSignal
SMPSPower
Fuser
AC
input
Fuse
SMPS
Signal
SMPS
Power
2.2.2.4 SMPS(Switching Mode Power Supply) PBA
SMPS is the power source of the entire system. It is assembled by an independent module, so it is possible
to use for common use. It is mounted at the side of the set. It is consisted of the SMPS part which supplies
the DC Power for driving the system and the AC Heater control part which supplies the AC Power to the
Fuser. The SMPS has two DC output channels, +5V and +24V.
AC Input
Input Rated VoltageAC 110V~127V, AC 220V~240V
AC 120V/AC 220V(EXP version)
Input uctuating range AC 99V~135V, AC 198V~264V
Rated Frequency 50/60 Hz
Frequency Fluctuating 47~63 Hz
Input Current < 4.0Arms, 2.0Arms
Rated Output Power
NoItemCH1 CH2Remark
1Channel Name+5V+24.0V
2Connector PinCON 3
5V Pin: 11,13,15
GND Pin: 12,14,16
3Rated Output +5V ±5%
(4.75~5.25V)
4Max. Output Current2 A2.4 A
5Peak Loading Current2.2 A2.7 A1ms
6Ripple Noise <100mVp-p<500mVp-p
7Maximum Output10.2W60W
8Peak Output11W64.8W1ms
9Protection for loading shortage and
overowing current
Shut down or Fuse
Protection
CON 3
24V Pin:3,5,7,9
GND Pin:4,6,8,10
+24V ±10%
(21.6~26.4V)
Shut down or Output
Voltage Drop
Product spec and feature
Service Manual
2-31
Samsung Electronics
MainPBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3%BIAS AC+141V 3%BIAS DC
-295V 3%SUPPLY DC
-595V 3%
Main
PBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3%
BIAS AC
+141V 3%
BIAS DC
-295V 3%
SUPPLY DC
-595V 3%
2.2.2.5 HVPS(High Voltage Power Supply) PBA
The HVPS creates the high voltages for T1(+), T2(+,-), Charger(-), DEV, and SUPPLY and then, supplies
these voltages to the Developer part for making best condition to print. The HVPS part takes the 24V and
outputs the high voltages and then, the high voltages are supplied to the Toner, OPC Cartridge, and Transfer
Belt and Roller.
Product spec and feature
Service Manual
2-32
Samsung Electronics
1) Charger Voltage : Charger
• Function: voltage that charges OPC surface up to -500V~ -800V.
• Output voltage: -1.0KV ~ -2.0KV DC 3%
• Error type: if the voltage fails to be output to Charger Roll, OPC surface will not be charged, and the
toner on the developer roller will be transferred to OPC Drum, printing black paper.
2) 1st Transfer High Voltage : T1(+)
• Function: voltage necessary for transferring toner developed on OPC Drum surface onto ITB.
• Output voltage: Max +2.0KV 3%(Duty variable, no load)
• ERROR type: if T1(+) output fails, the toner on OPC drum will not be transferred to ITB normally and the
image will be blurred.
3) 2nd Transfer High Voltage : T2(+)
• Function: voltage used to transfer the toner primarily transferred on ITB again onto paper.
• Output voltage: Max +5.0KV 3%(Duty variable, no load)
• ERROR type: if T2(+) output fails, the toner on ITB will not be transferred to paper normally and the
image will be blurred.
4) T2 Cleaning Voltage : Clean : T2(-)
• Function: prevent reverse side of paper from being dirtied, by recovering the negatively charged toner
remaining at Transfer Roller and sending it onto ITB.
• Output voltage: with no feedback control, output xed voltage(-1300V 15%)
• ERROR type: reverse side of paper will be dirtied.
5) Supplying Voltage : Supply AC+DC(-)
• Function: voltage that makes toner to develop on the area exposed by LSU by means of potential
difference, output will be the voltage of AC+DC overlapped form.
• Output voltage: AC 600V ~ 2000V p-p 1.5%
DC -50V ~ -600V DC 3%
• ERROR type: 1. if supply is GND, density will be extremely low.
2. if supply is oating (for insecure terminal contact), density will be down so slightly that it
is impossible to make out with naked eyes.
6) Developing Voltage : Deve AC+DC(-)
• Function: voltage that supplies toner to Developing Roller
• Output voltage: AC 250V ~ 1650Vp-p 1.5% (supply voltage is connected to ZENER Diode 350V)
DC -50V ~ -600V DC 3%
• ERROR type: 1. if Deve is GND, density will be extremely down.
2. if Deve is oating (for insecure terminal contact), density will be extremely down.
Product spec and feature
Service Manual
2-33
Samsung Electronics
2.2.3 CRUM
The CLX-3185 series engine will be equipped with electronics that can read and write data into EEPROM
otherwise known as CRUMs that reside within 1) C, M, Y, K Toner cartridges.
The CRUM has a company ID.
The CRUMs contain xed data such as the low warning point, specied life point and also store the current
life count (pages count, pixels count, images count) and % of usage (gas gauge)
data.
■ In the case of Rell Toner Install
1) Perception of Rell Cartridge (when power is on or the cover is closed)
End of Life / life span data initialization -> judge to be Rell Cartridge
End of Life / life exhausted (simple rell) -> stop printing caused by life exhaustion
2) Operating
It is impossible to control appropriate development parameters, for there’s no toner specication data.
It runs with the setting of default development parameter. (Image quality will be degraded, for the lack of
appropriate respond to the change of time and environment.)
■ Process after CRU life expiration
1) Record the information of End of Life.
2) Clear some information of Operation Area.
-> Supplier/Model Name/MFC date/Serial Number (Manufacture Information)
-> Let cartridge reller initialize manufacture information and life span information.
Product spec and feature
Service Manual
2-34
Samsung Electronics
Printer Driver
Language Monitor
Status Monitor
Printer F/W
Network Card F/W
2.3 S/W Structure and Descriptions
2.3.1 Architecture
The belt CRUM interface board is a transmission belt CRUM interface board of the photoelectric Dry Color
Laser Printer, mounted on the printer body, making it possible to physically combine the body and the belt
CRUM board.
2.3.2 Language Monitor
Language Monitor is a part of the Printer Driver and the Windows Spool System. The main roll of the
Language Monitor is that sends a job start message to the Status Monitor. Therefore the Status Monitor
can start polling to get the printer status.
The second roll is that sends the job information such as User ID and Job ID to the Status Monitor and the
Printer F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor
that printing job is complete.
2.3.3 Status Monitor
Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs.
Product spec and feature
Service Manual
2-35
Samsung Electronics
2.3.4 Network Interface
Printer Driver
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IP Addr
Printer Data
Printer Driver
Status MonitorPrinter Driver
System
Registry
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IPAddr
Printer Data
Set last error status
Get option value
enable/disable
or
polling interval
Get last error status
Set option value
enable/disable
or
polling interval
After polling is started, Status Monitor has to know when it stops the polling. For this reason, the Network
Printer Server should inform of completing job when the printing job is nished.
When Status Monitor requests a job status, the Printer Server returns the job table that contains user id, job
id, and job status (printing or complete or canceled).
2.3.5 Printer Driver <-> Status Monitor
The Printer Driver and the Status Monitor can set/get some data to the system registry to share the Status
Monitor information such as the polling interval.
When the user wants to set the option of the Status Monitor manually, he or she can set it using the Printer
Driver User Interface. So, if the user set option that the Status Monitor is disabled, the Status Monitor can’s
show HTML Help to the user although the error has occurred while printing.
Transfer BeltReplace Transfer Belt Soon Replace Transfer Belt
FuserReplace Fuser SoonReplace Fuser
Pickup Rollers
(MP/Tray1/Tray2)
2.3.8 Error status
1. Missing/Invalid Consumables
• Install Cyan (Magenta, Yellow, Black) Toner
• Install Transfer Belt
• Invalid Cyan (Magenta, Yellow, Black) Toner
2. Paper JAM
• Jam 0 In Cassette
• Jam Inside Printer
• Jam In Exit Area
3. Cover
• Cover Open : “Cover Open”
• SCF Cove Open
Replace MP Pick-Roller
4. Service Call : Unrecoverable Error
• Engine LSU Error
• Main Motor Error
• Engine Fuser Over(Low) Heat Error + Open Heat Error
• Transfer Belt Error
5. Others
• Ready IP Conict
Product spec and feature
Service Manual
2-38
Samsung Electronics
2.3.9 CRUM Overview
- Stands for “Customer Replaceable Unit Monitor”
- EEPROM, Dell CRUM is used for CRUM Memory.
- CRUM stores various information on consumables (including consumables’ life).
- In DELL1235cn, total four CRUM’s are used
(four on toner cartridges)
CRUM stores the following information
• Model Name
• Supplier ID
• Serial Number
• Company ID
• MFG Date
• Capacity
• Page Count
- Toner Cartridge
- Indicates how many pages are printed by using the consumable
• Dot Count
- Toner Cartridge Only
- Indicates how many dots are printed by using the toner cartridge
• Image Count
• Model ID
Product spec and feature
Service Manual
2-39
Samsung Electronics
2.3.10 Initailize Flow
Product spec and feature
Service Manual
2-40
Samsung Electronics
Disassembly and Reassembly
3. Disassembly and Reassembly
3.1 Precautions when replacing parts
3.1.1 Precautions when assembling and disassembling
* Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, re
or electric shock.
* Do not make any unauthorized changes or additions to the printer, these could cause the printer to
malfunction and create electric shock or re hazards.
* Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of
the wrong screw could lead to system failure, short circuit or electric shock.
* Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will
seriously degrade print quality. There are no serviceable parts inside.
* Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating
and rfe. Damaged cables could lead to electric shock or unit malfunction.
3.1.2 Preautions when handling PBA
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing
a PBA.
>> Precautions when moving and storing PBA
1. Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2. Do not store a PBA where it is exposed to direct sunlight.
>> Precautions when replacing PBA
1. Disconnect power connectors rst, before disconnecting other cables
2. Do not touch any soldered connections, connector terminals or other electronic parts when handling
insulated parts.
>> Precautions when checking PBA
1. Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical
charge on the body.
2. Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit
or get an electric shock. Take extra care when handling PBAs with moving parts tted such as sensors,
motors or lamps as they may get hot.
3. Take care when tting, or removing, screws. Look out for hidden screws. Always ensure that the correct
screw is used and always ensure that when toothed washers are removed they are retted in their original
positions.
3.1.3 Releasing Plastic Latches
Many of the parts are held in place with plastic latches. The latches break easily;
release them carefully.
To remove such parts, press the hook end of the latch away from the part to
which it is latched.
Service Manual
3-1
Samsung Electronics
Disassembly and Reassembly
Service Manual
3-2
Samsung Electronics
3.2 Parts for Maintenance and Repair
3.2.1 Replacement interval for parts with a limited life
Some of the parts in this printer have a limited life, shorter than that of the whole machine. These parts must
be replaced periodically.
The table below shows the interval at which these parts should be replaced.
The table shows the life of each part, and is measured when using A4 paper. When servicing a machine
always check the status of these parts using the control panel and ensure that parts are replaced at the
appropriate times otherwise a general degradation in print quality will occur.
ItemPages PrintedPart numberRemark
Black Toner cartridgeApprox. Initial : 1,000 Pages*
* Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page. Usage conditions and
print patterns may cause results to vary.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.
Disassembly and Reassembly
Service Manual
3-3
Samsung Electronics
3.2.2 Printer Cleaning
A printer should be regularly cleaned, especially if it is used in a dusty environment. This will ensure that print
quality remains high and failure due to contamination of printing services is less likely to occur.
* Clean the printer with a soft, lint free, cloth dipped in a “Recommended cleaner” “Recommended cleaner”
can be purchased from our service center. (where available)
* Do not touch the transfer roller when cleaning the inside of the printer. Grease and oils from the skin will
contaminate the surface and reduce print quality.
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality
could be low.
* Please refer to the User Manual for cleaning instructions.
Disassembly and Reassembly
Service Manual
3-4
Samsung Electronics
3.3 Information Related to Disassembly and Assembly.
3.3.1 Special service parts
Never disassemble or adjust the items mentioned, a stock of these items should be maintained.
1) Disassembly of the LSU unit
There are no serviceable parts inside the LSU.
Alignment of the mirrors is critical.
Opening the LSU will allow dust into the laser
and signicantly reduce print quality.
It is very dangerous to operate or service a
machine with the LSU open or system interlocks
disabled. Exposure to laser radiation can cause
blindness.
2) Disassembly of the ITB unit
Do not disassemble the ITB. The alignment of
the home sensor is critical and is set up in the
factory on a special jig.
Incorrect re-assembly will cause print quality
degradation.
3) Care of the Toner cartridge
Toner cartridges contain an extremely ne
powder. Please keep toner cartridges away from
children. The toner powder contained in the
toner cartridge may be harmful and if swallowed
you should contact a doctor. Take care not to
spill toner - spillages should be cleaned with
a vacume cleaner and washed in cold water
(hot water sets the toner). Do not touch the
developer roller surface as contamination will
reduce print quality. Take care not to damage
the roller’s surface when installing or removing
a toner cartridge.
4) Disassembly of DEVE drive ass’y and
the main drive ass’y
The alignment of the drive mechanism is critical
and it has been set up in factory using a jig
and a driving gear. It is adjusted for the best
gearing alignment. If the motor is disassembled
alignment would not be maintained and
this could cause operational noise and
image problems: image alignment and toner
distribution may be affected.
5) Disassembly of terminal parts
Do not adjust the variable resistors on the PBA.
They have been already adjusted in the factory.
6) Disassembly of the fuser unit
- The fuser melts toner onto the paper at a
high temperature: therefore, you need to take
special care not to get burned by a hot fuser.
When removing the fuser from a set that has
recently been operating you need to take extra
care.
- Do not touch an AC line (Copper contact) on a
main frame even after removing the fuser.
Disassembly and Reassembly
Service Manual
3-5
Samsung Electronics
3.3.2 Screws used in the printer
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the
printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the
correct screws are used in the appropriate places.
The description of disassembly and reassembly in this manual is listed according to the disassembly
procedures. If you nd the certain unit or Ass’y, please consult the name of unit under the picture.
3.4.1 Cover
Before disassembling,
- Remove the CMYK toner, Toner waste tank, and Drum unit.
1. Remove one screw from the rear of machine.
2. Remove the right side cover by unhooking after
open the front cover.
3. Remove the left side cover. And open and
remove the rear cover.
4. Open the front cover. Unplug the connector after
removing the connector cover. And then remove
the front cover.
Disassembly and Reassembly
Service Manual
3-9
Samsung Electronics
ADF pad
ADF pad
ADF pad
3.4.2 ADF Assy (Only 4 in 1 model)
1. Remove the harness cover and then unplug the
connector.
2. Lift the ADF Assy up.
3. Open the ADF cover. Remove the ADF pad unit.
4. If the ADF roller is defective, remove the ADF
open unit.
5. Release the stacker by pushing it to the direction
of arrow.
Disassembly and Reassembly
Service Manual
3-10
Samsung Electronics
6. Remove the Side covers after removing
2 screws.
7. Remove the guide path cover after removing
4 screws.
8. Remove the 4 screw. And remove the guide
path unit.
Disassembly and Reassembly
Service Manual
3-11
Samsung Electronics
121
2
121
2
3.4.3 OPE unit
Before disassembling the OPE unit, remove the ADF Assy. (Refer to 3.4.3)
1. Remove the 3 screws under the Scan-OPE unit.
2. Remove the hook of the OPE unit.
First, remove the rear area of the OPE unit, and
then remove the front area of the OPE unit.
3. Release the OPE unit after unplugging
2 connectors.
Disassembly and Reassembly
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SHEET-ADFSHEET-ADF
SHEET-ADFSHEET-ADF
3.4.4 Sheet ADF
Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers
Disassembly and Reassembly
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3 in14 in13 in 14 in1
3 in14 in13 in14 in1
3.4.5 Scanner Assy
Before disassembling the Scan Assy, remove the right cover. (Refer to 3.4.1)
1. Unplug the harness as shown below.
2. Open up the Scan Assy. Remove the Holder link. And remove the link scan from the rail.
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3 in14 in13 in14 in1
3. Remove the Scan Assy from SET by lifting up.
3.4.6 CIS unit
Before disassembling the CIS unit, remove the ADF assy, OPE unit. (Refer to 3.4.2~3)
1. Lift the scan upper up.2. Release the belt.
3. Remove the CIS unit after unplug the cable.
Disassembly and Reassembly
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3.4.7 Middle Cover
Before disassembling the middle cover, remove all covers and Scan Assy. (Refer to 3.4.1~2,5)
1. Open the front cover. Remove the 2 screws.
2. Remove 4 screws. Remove the link-holder. And remove 1 screw.
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ScrewScrew
ScrewScrew
3. Remove 1 screw. Unplug 3 connectors.
4. Unplug the fan connector from the HVPS. Release the middle cover.
Disassembly and Reassembly
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3.4.8 Wireless LAN PBA (Only wireless model)
1. Open the DADF. Remove the WLAN PBA cover.2. Remove the WLAN PBA after removing 1 screw
and 1 connector.
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3.4.9 ITB
1. Open the front cover. Unplug the connector from OPE PBA.
2. Hold the ITB and take out it to the direction of arrow.
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3.4.10 Fuser
1. Remove the Right cover. And remove the 2
connector as shown below.
Caution - The fuser is very hot. So turn the printer
off and wait until the printer to cool before replacing
it.
2. Remove the 4 screw, and move the shaft as
shown below. And remove the Fuser unit.
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3.4.11 HVPS board
1. Remove the 5 screws and unplug the 2 connectors, 1 at cable. And remove the one hook of the center.
3.4.12 Main PBA
1. Remove the harness cover after remove the one
screw.
2. Remove the all harness and 4 screws. And
release the Main PBA.
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Harness cover
3.4.13 SMPS board
1. Unplug all connector. Remove 4 screws. And release the SMPS board.
3.4.14 LSU Unit
1. To remove the LSU from the bottom of the SET,
rst remove the harness cover after remove the
2 screws. And remove the 3 screws.
2. Release the LSU unit after remove the 2 Flat
cable.
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3.4.15 Holder Pad
1. Remove the sub PBA. And release the Guide
Pick up unit after remove the 4 screws.
2. Release the holder pad after remove the hook
of both side.
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3.4.16 Transfer roller Assy
1. Remove the Transfer roller by pushing the hook from the rear cover.
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Samsung Electronics
3.4.17 Pick up roller
Before disassembling, remove the Guide Pick up unit. (refer to 3.4.14)
1. Remove the hook from the position A and push to the left side.
2. Separate the Pick up roller Ass’y after release the position B.
3. Remove the hook of the part C, B in sequence.
4. Separate the Pick up rubber.
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Cover-SwitchCover-Switch
Cover-SwitchCover-Switch
3.4.18 Main drive unit
1. Remove the main PBA and SMPS board. (Refer to 3.4.12~13)
2. Remove the cover switch after removing 1 screw.
3. Release the main drive unit after removing 7 screws.
Alignment & Troubleshooting
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11125
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1415139
4. Alignment & Troubleshooting
This chapter describes the main functions for service, such as the product maintenance method, the test
output related to maintenance and repair, EDC mode using method, Jam removing method, and so on. It
includes the contents of manual.
4.1 Alignment and Adjustments
4.1.1 Control Panel overview
This control panel may differ from your machine depending on its model.
■ CLX-3185/CLX-3185N
1PowerAllow you to turn the power on and off.
2Eco CopyReduces toner consumption and paper usage.
3ID Copy Allows you to coy both sides the ID card like a driver’s license to a single side of paper.
4DisplayShows the current status and prompts during an operation.
5Left/Right Arrow Scrolls through the options available in the selected menu and increases or decreases values.
6OKConrms the selection on the screen.
7Menu Enters Menu mode and scrolls through the available menus.
8Stop/ClearStops an operation at any time. In ready mode, clears/cancels the copy options such as the
darkness, the document type setting, the copy size and the number of copies.
9Status Shows the status of your machine.
10Start (Color)Begins a printing job in color mode.
11Start (Black) Begins a printing job in black and white mode.
12BackSends you back to the upper menu level.
13Toner ColorThe toner colors shown below LCD display co-works with the display messages.
14Scan toSends scanned data.
15Print Screen
(CLX-3185)
Direct USB
(CLX-3185N)
Prints the displayed screen of your monitor.
Allows you to directly print les stored on a USB memory device when it is inserted into the
USB memory port on the front of your machine.
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15161718192122207
1346811101314571292
■ CLX-3185FN/CLX-3185FW
1PowerAllow you to turn the power on and off.
2Eco Copy
Reduces toner consumption and paper usage.
(CLX-3185FN)
Direct USB
(CLX-3185FW)
Allows you to directly print les stored on a USB memory device when it is inserted into the
USB memory port on the front of your machine.
3ID Copy Allows you to coy both sides the ID card like a driver’s license to a single side of paper.
4DisplayShows the current status and prompts during an operation.
5CopyActivates Copy mode.
6FaxActivates Fax mode.
7Left/Right ArrowScrolls through the options available in the selected menu and increases or decreases values.
8MenuEnters Menu mode and scrolls through the available menus.
9OKConrms the selection on the screen.
10Number KeypadDials a number or enters alphanumeric characters.
11Address BookAllows you to search for stored email addresses.
12Redial/PauseRedials the last number in ready mode, or inserts a pause into a fax number in Edit mode.
13Start (Black)Begins a printing job in black and white mode.
14Stop/ClearStops an operations at nay time. In ready mode, clears/cancels the copy options such as the
darkness, the document type setting, the copy size and the number of copies.
15Wireless LED
Shows the current status of the wireless network connection.
(CLX-3185FW)
16Status LEDShows the status of your machine.
17Start (Color)Begins a printing job in color mode.
18On Hook DialEngages the telephone line.
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4.1.2 Understanding The Status LED
The color of the Status LED indicates the machine’s current status.
StatusDescription
Off• The machine is off-line.
• The machine is in power saver mode. When data is received or any
button is pressed, it switches to on-line automatically.
• Wireless function can not be used.
GreenBlinking• When the green LED slowly blinks, the machine is receiving data from a
computer.
• When the green LED blinks rapidly, the machine is printing data.
OnThe machine is on-line and can be used.
BlueOnWhen the machine is connected to a wireless network, Wireless LED
lights on blue (CLX-3185FW only).
RedBlinking• A minor error has occurred and the machine is waiting for the error to be
cleared. Check the display message. When the problem is cleared, the
machine resumes.
• A small amount of toner is left in the cartridge.
The estimated cartridge life of toner is close.
Prepare a new cartridge for replacement. You may temporarily increase
the printing quality by redistributing the toner.
On• A toner cartridge has almost reached the end of its estimated cartridge
life. It is recommended to replace the toner cartridge.
• A paper jam has occurred.
• The door is opened. Close the door.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error. Check the display
message.
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Samsung Electronics
4.1.3 Paper path
Scan
Roller
ADFRoller
Pick up
Roller
ExitRoller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
Scan
Roller
ADFRoller
Pick up
Roller
ExitRoller
Scan
Roller
ADF
Roller
Pick up
Roller
Exit
Roller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
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4.1.3.1 Clearing paper jams
When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to
locate and clear the paper jam.
Message Location of jam
Paper Jam 0
Open/Close Door
In the paper feed area or inside the machine
Paper Jam 1
Check Inside
Paper Jam 2
Check Inside
Inside the machine
Inside the machine and in the fuser area
In the tray 1
1. Open and close the front door. The jammed
paper is automatically ejected from the machine.
If the paper does not exit, go to the next step.
2. Pull out tray 1 out of the machine.
3. Remove the jammed paper by gently pulling it
straight out.
If the paper does not move when you pull, or if
you do not see the paper in this area, check the
fuser area around the toner cartridge.
4. Insert the tray 1 back into
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1
2
1
2
In the fuser unit area
If paper is jammed in the fuser unit area, follow the
next steps to release the jammed paper.
1. Open the scan unit rst and then inner cover.
3. To remove the jammed paper, open the rear
door.
4. Carefully remove the paper by pulling in the
direction as shown below. Most of the jammed
paper can be removed in this step.
2. Holding the inner cover open, carefully take the
jammed paper out of the machine. The inner
cover will then close automatically. Lower down
the scan unit gently until it is completely closed.
Make sure that it is securely latched. Printing
automatically resumes.
5. Close the rear door. Printing automatically
resumes.
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Samsung Electronics
1
1
2
1
2
In the paper exit area
1. Open and close the front door. The jammed
paper is automatically ejected from the machine.
2. Gently pull the paper out the output tray.
If you do not see the jammed paper or if there is
any resistance when you pull, stop and go to the
next step.
4. If you see the jammed paper, pull it straight up.
Skip to step 10.
If you do not see the paper or if there is any
resistance when you pull, stop and go to the
next step.
5. Pull up the fuser lever.
3. Open the rear cover.
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Samsung Electronics
1
2
1
2
6. Open the scan unit rst and then inner cover.
7. Carefully take the jammed paper out of the
machine.
8. Lower down the scan unit gently and slowly until
it completely closed. Make sure that it is securely
latched.
9. Pull down the fuser lever.
10. Close the rear door. Printing automatically
resumes.
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4.1.4 Menu Map
The control panel provides access to various menus to set up the machine or use the machine’s functions.
These menus can be accessed by pressing Menu on the control panel.
ECM Mode
Send Report
Image TCR
Receiving
Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Change Default
Resolution
Darkness
Auto Report
ITEMSOPTION
Copy FeatureReduce/Enlarge
Darkness
Original Type
Layout
Adjust Bkgd.
Gray Enhance
Eco Copy
Copy SetupChange Default
Copies
Copy Collation
Reduce/Enlarge
Darkness
Original Type
Eco Copy
a
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ITEMSOPTION
System Setup
Machine Setup
Machine ID
Machine Fax No
Date & Time
Clock Mode
Language
Default Mode
Power Save
Timeout
Altitude Adj.
Auto Continue
Import Setting
Export Setting
Paper Setup
Paper Size
Paper Type
Sound/Volume
Key Sound
Alarm Sound
Speaker
Ringer
Report
All Report
Conguration
Supplies Info
Address Book
Send Report
Sent Report
Fax RCV Report
Schedule Jobs
Junk Fax Report
Network Info.
User Auth List
PCL Font List
Fax Option
Maintenance
Supplies Life
Color
Serial Number
Clear Setting
All Settings
Fax Setup
Copy Setup
Scan Setup
System Setup
Network Setup
Address Book
Sent Report
Fax RCV Report
ITEMSOPTION
Network
b
b
b
c
TCP/IP
DHCP
BOOTP
Static
TCP/IP (IPv6)
IPv6 Activate
DHCPv6 Cong
Ethernet Speed
Auto
10M Half
10M Full
100M Half
100M Full
Wireless
WLAN Setting
WLAN Default
b
b
WLAN Signal
Clear Setting
Network Info.
a. CLX-3185/CLX-3185N/CLX-3185FN only
b
b
b
b
b
b
c
c
b
b
c
b
b
b
b. CLX-3185FN/CLX-3185FW only
c. CLX-3185N/CLX-3185FN/CLX-3185FW only
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4.1.4.1 Accessing to menus
The next steps are the example to print the menu map of this machine, and they are the general way to
select menu and congure your machine.
1. Make sure your machine is properly connected all the necessary cables, and turn on the machine.
2. Press the Menu button until you see the menu (ex. Information) you want on the bottom line of the display.
3. Press the OK button to access the menu.
4. Press the Left/right arrow buttons until the menu item (ex. Menu Map) you want displays on the bottom
line.
5. Press the OK button to conrm the selected item.
6. Press the Left/right arrow buttons until the menu item (ex. Print?) you want displays on the bottom line.
7. Press the OK button to process your selection, save your input or selection.
An asterisk (*) appears next to the selection on the display, indicating that it is now the default.
8. To exit the menu, press the Back button repeatedly, or the Stop button.
Note - If you want to set the basic menu items, please consult the user guide.
4.1.4.2 Useful menu item for service
a) Printing a report
You can print a report on the machine’s conguration or font list, etc.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Report appears and press OK.
4. Press the left/right arrow until the report or list you want to print appears and press OK.
To print all reports and lists, select All Report.
5. Press OK when Yes appears to conrm printing.
The selected information prints out.
b) Clearing memory
You can selectively clear information stored in your machine’s memory.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Clear Setting appears and press OK.
4. Press the left/right arrow until the item you want to clear appears and press OK.
5. Press OK when Yes appears to conrm clearing.
6. Repeat steps 4 through 5 to clear another item.
7. Press Stop/Clear to return to ready mode.
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c) Adjusting the color contrast
Color menu allows you to adjust the color setting.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press the left/right arrow until Color appears and press OK.
5. Press the left/right arrow until Custom Color appears and press OK.
6. Press the left/right arrow until the color menu you want to appears on display and press OK.
7. Press Stop/Clear to return to ready mode.
d) Finding the serial number
When you call for service or register as a user on the Samsung website, the machine’s serial number by
taking the following steps.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press the left/right arrow until Serial Number appears and press OK.
5. Check your machine’s serial number.
6. Press Stop/Clear to return to ready mode.
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4.1.5 F/W Upgrade
1) Via USB or Network(SWS/SWAS)
- You can upgrade F/W via USB or Network whenever the printer is “Ready”
- Make sure connecting Printers to the computer with a USB cable
2) Via Using F/W Download Mode
step 1) Make sure connecting Printers to the computer with a USB cable.
step 2) Power on while pressing the STOP Key.
(You can see “Download mode . Press STOP key” on LCD. See picture #1)
step 3) Press STOP Key one more time and display of LCD is changed “Wait Image”(See picture#2)
step 4) Download F/W via USB
※ In the case of Download Mode, If STOP Key is pressed when Printer is not connected to computer
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause
of a malfunction.
While in Tech mode, the machine still performs all normal operations.
To enter the Tech mode (4 in 1)
To enter the Tech mode, press
briey displays ‘TECH’, the machine has entered service (tech) mode.
in sequence, and the LCD
To enter the Tech mode (3 in 1)
To enter the Tech mode, press
briey displays ‘TECH’, the machine has entered service (tech) mode.
in sequence, and the LCD
4.1.6.2 Setting-up System in Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause
of a malfunction.
4 in 1
Data Setup
Send Level
DTMF Level
Pause Time
Modem Speed
Error Rate
Clear All Mem.
Clear Counts
Dial Tone
M
chine Test
S
itch Test
odem Test
D
ram Test
R
om Test
S
hading Test
Report
All Report
Protocol
Configuration
Error Info
Usage Page
Component Check
Service Support
Fax option
3 in 1
Data Setup
Clear All Mem
Clear Counts
M
chine Test
S
itch Test
am Test
m Test
ading Test
Report
All Report
Configuration
Supplies Info
Error Info
Usage Page
Service Support
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4.1.6.3 Data Setup
SEND LEVEL
You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm.
Caution : The Send Fax Level is set at the best condition in the shipment from factory. Never change settings
arbitrarily.
DIAL MODE
This function can choose dial method.
*Default : Dial(Dial/Pulse)
MODEM SPEED
You can set the maximum modem speed.
Communication is done with modem speed automatically set at lower speed when communicating with a
slower speed modem since communication is done on the standard of the side where modem speed is low
for transmission/reception. It is best set 33.6Kbps as default setting.
ERROR RATE
When the error rate is about exceed the set value, the Baud rate automatically adjusts to 2400 bps.
This ensures that the error rate remains below the set value.
You can select the rate between 5% and 10%.
CLEAR ALL MEMORY
The function resets the system to factory default settings.
This function is used to reset the system to the initial value when the product is functioning abnormally. All the
values are returned to the default values, and all the information, which was set by the user, will be erased.
NOTICE : Always perform a memory clear after replacing the main board. Otherwise, the system may not
operate properly.
CLEAR COUNTS
The function resets the the count information for Total page, FLT Scan, ADF Scan, Image count, Transfer
belt, Fuser, Transfer roller, Tray1 roller. Please reset the count after replacing the related part.
Dial Tone
This function can choose whether to detect the dial tone or not at auto dial.
- On : If the dial tone is detected, dial progresses normally. If not, fax communication will be terminated.
- Off : Dial will progress regardless of dial tone detection.
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4.1.6.4 Machine Test
SWITCH TEST
Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window
each time you press a key.
MODEM TEST
Use this feature to hear various transmission signals to the telephone line from the modem and to check the
modem. If no transmission signal sound is heard, it means the modem part of the main board malfunctioned.
DRAM TEST
Use this feature to test the machine’s DRAM. The result appears in the LCD display.
If all memory is working normally, the LCD shows << O K >>
ROM TEST
Use this feature to test the machine’S ROM. The result and the software version appear in the LCD display.
• FLASH VER : 1.00 V
• ENGINE VER :1.00V
SHADING TEST
The function is to get the optimum scan quality by the
specic character of the CIS(Contact Image Sensor).
If the copy image quality is poor, perform this function to
check the condition CIS unit.
< Method >
1. Select the [ADJUST SHADING] at the TECH MODE.
2. Push the SET UP button then an image will be scanned.
3. After the scan, CIS SHADING PROFILE will be
print out.
4. If the printed image is different to the image, the
CIS is defect.
NOTICE : When you test CIS, make sure that the
cover is closed.
4.1.6.5 Report
PROTOCOL LIST
This list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or receiving
operation. Use this list to check for send and receive errors. If a communication error occurs while the
machine is in TECH mode, the protocol list will print automatically.
OTHER ITEM
This list provides a list of the user system data settings and tech mode settings.
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Conguration report
Alignment & Troubleshooting
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supplies information report
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Motor Test
Main Motor
Solenoid Test
Dev ClutchRelay 1Relay 2Relay 3Regi. ClutchT2 ClutchITB ClutchTray1 Clutch
EDC Mode is independently controled system F/W and Diagnose printer’s each function.
■ Method to enter
After Power On, wait a minute(about 30 seconds)
And, it is displayed to panel, “Ready to XXXX”
Execute EDC Program, click to Menu key.
And, it is displayed to application “EDC Main <Motor Test>”
Next, to use below key, test edc mode.
■ Keys
KeyDescription
ExitClose program
■ Menu Organization
Update LCDUpdate value (ex : sensor value)
MenuMove to the top menu
Left/Right arrowMove test item
EnterStart testing or select Sub-item
Upper levelStop testing or the upper menu
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■ EDC Mode Menu
Motor Test
ItemDescription
Main MotorIf motor lock signal is normal, “Successed” message will be displayed.
When motor lock signal is abnormal , “failed” message will be displayed.
When “Upper Level” is pushed, “off” message will be displayed.
Solenoid Test
ItemDescription
Dev ClutchWhen “enter” key is pushed, ”Dev Clutch ON” message will be displayed.
“Upper Level” is pushed, ”Dev Clutch Off” message will be displayed.
Relay 1When “enter” key is pushed, ”Relay 1 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 1 Off” message will be displayed on.
Relay 2When “enter” key is pushed, ”Relay 2 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 2 Off” message will be displayed.
Relay 3When “enter” key is pushed, ”Relay 3 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 3 Off” message will be displayed.
Regi ClutchWhen “enter” key is pushed, ” REGI Clutch ON” message will be
displayed. “Upper Level” is pushed, ” REGI Clutch Off” message will be
displayed.
T2 ClutchWhen “enter” key is pushed, ” T2 Clutch ON” message will be displayed.
“Upper Level” is pushed, ” T2 Clutch Off” message will be displayed.
ITB ClutchWhen “enter” key is pushed, ” ITB Clutch ON” message will be displayed.
“Upper Level” is pushed, ” ITB Clutch Off” message will be displayed.
Tray1 ClutchWhen “enter” key is pushed, ” Tray1 Clutch ON” message will be
displayed. “Upper Level” is pushed, ” Tray1 Clutch Off” message will be
displayed.
Sensor Test
ItemDescription
Regi. SensorIf actuator is checked by sensor, "Without Paper" message will be displayed.
if not, "With Paper" message will be.
Exit SensorIf actuator is checked by sensor, "Without Paper" message will be displayed.
if not, "With Paper" message will be.
Waste BoxIf waste Box exists , “Installed“ message will be displayed. If not, “Not
Installed“ message will be.
CoverIf cover is opened, " Opened“ message will be displayed. If not, "Closed"
message will be.
Tray1 EmptyIf paper exists in the tray, "With Paper" will be displayed. If not, "Without
Paper" message will be.
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HVPS Test
ItemDescription
ChargerWhen “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “enter” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T1When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “enter” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T2When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “enter” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
T2 REVERSEWhen “enter” key is pushed, “T2 REVERSE On” message will be displayed.
If not, “T2 REVERSE Off“ will be.
ChargerWhen “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “enter” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
Dev DCWhen “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared.
And then “enter” key is pushed, x%*” message will be displayed.
When “Upper Level” is pushed, * is disappeared.
Dev AC VppWhen “enter” key is pushed, “DUTY : x%*” message will be displayed. And
then Left/Right arrow is selected, x% is increased or decreased. And “DUTY
: x%” message will be displayed. * is disappeared. And then “enter” key is
pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is
disappeared.
Dev ACWhen “enter” key is pushed, “DUTY : x%*” message will be displayed. And
then Left/Right arrow is selected, x% is increased or decreased. And “DUTY
: x%” message will be displayed. * is disappeared. And then “enter” key is
pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is
disappeared.
Alignment & Troubleshooting
Service Manual
4-22
Samsung Electronics
HVPS Duty Table (Example)
ItemDescription
ChargerDuty : 50% -> “-789V”, Range : -81V ~ -1689V
FuserWhen “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
TransferWhen “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
FCF Pick Up RollWhen “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
ITBWhen “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
Regi. Set
ItemDescription
YellowWhen “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
MagentaWhen “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
CyanWhen “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
BlackWhen “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
Alignment & Troubleshooting
Service Manual
4-23
Samsung Electronics
NoRollerPeriodPhenomenon
1OPC Drum188.5mm White and Black Spots
2Charge Roller37.7mmBlack Spot and line and Periodic Band
3Supply Roller32.7mmPeriodic Band by little difference of density
4
Developing Roller
26.0mmWhite Spot, Horizontal black band
5
1stTransfer Roller
43.8mmGhost, Damaged Image by abnormal tranfer
6
2ndTransfer Roller
54.64mmGhost, Damaged Image by abnormal tranfer
750.3mmBackgroundPressure Roller
886.4mmBlack Spots or Vertical Black BandHeat Roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure
roller
Charge roller
Exit roller
Deve roller
Supply roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure
roller
Charge roller
Exit roller
Deve roller
Supply roller
4.1.8 Periodic Defective Image
If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller.
Refer to the table below and check the condition of the appropriate roller.
Alignment & Troubleshooting
Service Manual
4-24
Samsung Electronics
4.1.9 Error Message
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables
below to understand the messages’ meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
CodeLCD messageSymptomSolution
S2-4110Door open
Close it
A1-1113Error #A1-1113Your machine’s memory has
Call for
service
A3-3311Error #A3-3311Connection with the SMTP server
Call for
service
C1-2110Prepare Toner
The motor does not
work properly.
Temperature sensor
has some problem.
∇
Ther front door is not securely
latched.
become full while trying to store an
original into memory.
Check if the motor is working.
If the motor is not working,
reconnect the motor connector or
replace the motor.
failed.
1. Turn the power button off and on.
2. Check the output of the temp.
sensor.
3. Replace the main board.
Small amount of toner is left in the
yellow cartridge.
The estimated cartridge life of toner
is close.
1. Close the door until it locks into
place.
2. Check if the cover open switch
is work properly. If it is defective,
replace it.
3. If the problem persists, replace
the main PBA.
To cancel the fax job, press the OK
button to accept Yes.
If you want to send those pages
that have been successfully stored,
press the OK button to accept No.
You should send the remaining
pages later, when memory is
available.
Ask the sender to try again.
Check the server settings and the
network cable.
Try again.
Prepare a new cartridge for a
replacement.
Alignment & Troubleshooting
Service Manual
4-25
Samsung Electronics
CodeLCD messageSymptomSolution
C1-2120
C1-2130
Replace Toner
∇
The yellow toner cartridge has
almost reached its estimated
cartridge life. The machine might
stop printing.
If Stop, Continue or Mono Only
appears in the LCD display, choose
one of them. If you select Stop,
the machine stops printing and
you cannot print anymore without
changing the cartridge. If you select
Continue, the machine keeps
printing but the printing quality
cannot be guaranteed. If you select
Mono Only, the machine prints the
data in black only.
Replace the toner cartridge
for the best print quality when
this message appears. Using a
cartridge beyond this stage can
result in printing quality issues.
C1-2411Install toner
∇
C1-2512Not compatible
Yellow toner
C1-3110Prepare Toner
∇
C1-3120
C1-3130
Replace Toner
∇
The yellow toner cartridge is
installed improperly or not installed.
The yellow toner cartridge is not
suitable for your machine.
Small amount of toner is left in the
magenta cartridge.
The estimated cartridge life of toner
is close.
The magenta toner cartridge has
almost reached its estimated
cartridge life. The machine might
stop printing.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
Install the yellow toner cartridge
with a Samsung-genuine cartridge
Prepare a new cartridge for a
replacement.
If Stop, Continue or Mono Only
appears in the LCD display, choose
one of them. If you select Stop,
the machine stops printing and
you cannot print anymore without
changing the cartridge. If you select
Continue, the machine keeps
printing but the printing quality
cannot be guaranteed. If you select
Mono Only, the machine prints the
data in black only.
Replace the toner cartridge
for the best print quality when
this message appears. Using a
cartridge beyond this stage can
result in printing quality issues.
C1-3411Install Toner
∇
The magenta toner cartridge is
installed improperly or not installed.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
Alignment & Troubleshooting
Service Manual
4-26
Samsung Electronics
CodeLCD messageSymptomSolution
C1-3512Not compatible
magenta toner
C1-4110Prepare Toner
∇
C1-4120
C1-4130
Replace Toner
∇
The magenta toner cartridge is not
suitable for your machine.
Small amount of toner is left in the
cyan cartridge.
The estimated cartridge life of toner
is close.
The cyan toner cartridge has almost
reached its estimated cartridge life.
The machine might stop printing.
Install the yellow toner cartridge
with a Samsung-genuine cartridge
Prepare a new cartridge for a
replacement.
If Stop, Continue or Mono Only
appears in the LCD display, choose
one of them. If you select Stop,
the machine stops printing and
you cannot print anymore without
changing the cartridge. If you select
Continue, the machine keeps
printing but the printing quality
cannot be guaranteed. If you select
Mono Only, the machine prints the
data in black only.
Replace the toner cartridge
for the best print quality when
this message appears. Using a
cartridge beyond this stage can
result in printing quality issues.
C1-4411Install toner
∇
C1-4512Not compatible
cyan toner
C1-5110Prepare Toner
∇
The cyan toner cartridge is installed
improperly or not installed.
The cyan toner cartridge is not
suitable for your machine.
Small amount of toner is left in the
black cartridge.
The estimated cartridge life of toner
is close.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
Install the yellow toner cartridge
with a Samsung-genuine cartridge
Prepare a new cartridge for a
replacement.
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