SUMSUNG CLX-3185, CLX-3185N, CLX-3185W, CLX-3185FN, CLX-3185FW User Manual

Service Manual
1. Speed
- Mono : Up to 16 ppm in A4 (17 ppm in Letter)
- Color : Up to 4 ppm in A4 (4 ppm in Letter)
2. Printing Resolution
- Max. 2400x600 dpi effective output
3. Processor
- CHORUS3 (360Mhz), Proprietary SOC 4 Printer language emulation :
The keynote of Product
SPL-Color (3185)/SPL,PCL-Color(3185N/W/FN/FW)
DIGITAL COLOR LASER MFP
CLX-3185 Series
3185/3185N/3185W/3185FN/3185FW
5. Memory : 128MB(3185)/256MB(3185N/W/FN/FW)
6. One 10/100 base Tx Network connector (3185N/W/FN/FW) Wireless LAN: 802.11b/g/n (3185W/FW)
7. Toner cartridge
- Color : 0.7K (initial) / 1K (sales)
8. Cassette 150 sheets ADF 15 sheets (3185FN/FW)
9. Color : Black

Contents

chapter 1 Precautions
1.1 Safety warning …………………………………………………… 1-1
1.2 Caution for safety ………………………………………………… 1-2
1.3 ESD precautions ………………………………………………… 1-5
chapter 2 Product Specication and feature
2.1 Product Specications …………………………………………… 2-1
2.1.1 Product Overview …………………………………………… 2-1
2.1.2 Prouduct Specication ……………………………………… 2-2
2.1.3 Model Comparison Table …………………………………… 2-12
2.2 System Overview ………………………………………………… 2-13
2.2.1 System Structure …………………………………………… 2-13
2.2.2 H/W description ……………………………………………… 2-26
2.2.3 CRUM ………………………………………………………… 2-33
2.3 S/W Structure and Descriptions ……………………………… 2-34
2.3.1 Architecture ………………………………………………… 2-34
2.3.2 Language Monitor …………………………………………… 2-34
2.3.3 Status Monitor ……………………………………………… 2-34
2.3.4 Network Interface …………………………………………… 2-35
2.3.5 Printer Driver <-> Status Monitor ………………………… 2-35
2.3.6 System F/W Flow …………………………………………… 2-36
2.3.7 Alarm Shortage ……………………………………………… 2-37
2.3.8 Error status …………………………………………………… 2-37
2.3.9 CRUM Overview …………………………………………… 2-38
2.3.10 Initailize Flow ……………………………………………… 2-39
chapter 3 Disassembly and Reassembly
3.1 Precautions when replacing parts ……………………………… 3-1
Contents
3.1.1 Precautions when assembling and disassembling ……… 3-1
3.1.2 Preautions when handling PBA …………………………… 3-1
3.1.3 Releasing Plastic Latches ………………………………… 3-1
3.2 Parts for Maintenance and Repair ……………………………… 3-2
3.2.1 Replacement interval for parts with a limited life ………… 3-2
3.2.2 Printer Cleaning ……………………………………………… 3-3
3.3 Information Related to Disassembly and Assembly ………… 3-4
3.3.1 Special service parts ……………………………………… 3-4
3.3.2 Screws used in the printer ………………………………… 3-5
3.4 Disassembly Procedure ………………………………………… 3-8
3.4.1 Cover ………………………………………………………… 3-8
3.4.2 ADF Assy (Only 4 in 1 model) ……………………………… 3-9
3.4.3 OPE unit ……………………………………………………… 3-11
3.4.4 Sheet ADF …………………………………………………… 3-12
3.4.5 Scanner Assy ………………………………………………… 3-13
3.4.6 CIS unit ……………………………………………………… 3-14
3.4.7 Middle Cover ………………………………………………… 3-15
3.4.8 Wireless LAN PBA (Only wireless model) ……………… 3-17
3.4.9 ITB …………………………………………………………… 3-18
3.4.10 Fuser ………………………………………………………… 3-19
3.4.11 HVPS board ………………………………………………… 3-20
3.4.12 Main PBA …………………………………………………… 3-20
3.4.13 SMPS board ……………………………………………… 3-21
3.4.14 LSU Unit …………………………………………………… 3-21
3.4.15 Holder Pad ………………………………………………… 3-22
3.4.16 Transfer roller Assy ………………………………………… 3-23
3.4.17 Pick up roller ……………………………………………… 3-24
3.4.18 Main drive unit ……………………………………………… 3-25
chapter 4 Alignment and troubleshooting
4.1 Alignment and Adjustments ……………………………………… 4-1
4.1.1 Control Panel overview …………………………………… 4-1
Contents
4.1.2 Understanding The Status LED …………………………… 4-3
4.1.3 Paper path …………………………………………………… 4-4
4.1.4 Menu Map …………………………………………………… 4-9
4.1.5 F/W Upgrade ………………………………………………… 4-13
4.1.6 Tech Mode …………………………………………………… 4-14
4.1.7 EDC Mode …………………………………………………… 4-19
4.1.8 Periodic Defective Image …………………………………… 4-23
4.1.9 Error Message ……………………………………………… 4-24
4.2 Troubleshooting ……………………………………………… 4-29
4.2.1 Procedure of Checking the Symptoms …………………… 4-29
4.2.2 Troubleshooting Checklist ………………………………… 4-30
4.2.3 Solving General Printing Problems ……………………… 4-31
4.2.4 Solving Print Quality Problems …………………………… 4-39
4.2.5 Common Windows Problems ……………………………… 4-57
4.2.6 Common Macintosh Problems …………………………… 4-58
4.2.7 Common Linux Problems ………………………………… 4-59
4.2.8 Major Problems Trouble shooting ………………………… 4-53
4.2.9 Fax & Phone Problems (only 4 in 1) ……………………… 4-67
4.2.10 Copy Problems …………………………………………… 4-76
4.2.11 Scanner, OPE problems ………………………………… 4-80
chapter 5 System diagram
5.1 Block Diagram …………………………………………………… 5-1
5.2 Connection diagram (4 in 1) …………………………………… 5-2
Connection diagram (3 in 1) …………………………………… 5-3
chapter 6 Reference information
6.1 Tools for Troubleshooting ……………………………………… 6-1
6.2 Acronyms and Abbreviations …………………………………… 6-2
6.3 Select a location for the printer ………………………………… 6-4
6.4 A4 ISO 19752 Standard Pattern ………………………………… 6-5
Precautions

1. Precautions

In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before servicing the product and follow them closely.

1.1 Safety warning

(1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician.
(2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks
or re hazards.
(3) Laser Safety Statement
The product is certied in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class 1(1) laser products, and elsewhere, it is certied as a Class I laser product con­forming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The
laser system and product are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the product with the protective cover removed from Laser/Scanner
assembly. The reected beam, although invisible, can damage your eyes. When using this product, these basic safety pre-cautions should always be followed to reduce risk of re, electric shock, and personal injury.
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Samsung Electronics
Precautions
Service Manual
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Samsung Electronics

1.2 Caution for safety

1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged, it is possible for the liquid inside to leak. This liquid is toxic.
Contact with the skin should be avoided. Wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into the mouth or is swallowed, see a doctor immediately.
(2) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the
imaging unit and toner cartridge may be harmful, and if swallowed, you should contact a doctor.
1.2.2 Electric shock and re safety precautions
Failure to follow the following instructions could cause electric shock or potentially cause a re.
(1) Use only the correct voltage, failure to do so could damage the product and potentially cause a re or
electric shock.
(2) Use only the power cable supplied with the product. Use of an incorrectly specied cable could cause the
cable to overheat and potentially cause a re.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a re.
(4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or re hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the product, remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. When removing the power connector, grip it
rmly and pull. The power connector must be inserted completely, otherwise a poor contact could cause overheating possibly leading to a re.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or wise
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a re. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing re and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
(9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the
machine near a humidier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and cause a re or cause parts to rust.
(11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise
possibly leading to the product failing to work properly and in extreme conditions could lead to a re.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Precautions
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Samsung Electronics
1.2.3 Handling precautions
The following instructions are for your own personal safety to avoid injury and so as not to damage the
product.
(1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the product to tip or fall.
(2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your
ngers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product
which if spilled could get into the machine and cause damage or a shock or re hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidier or heater. Damage could be caused to the product in such areas.
(5) Do not place candles, burning cigarettes, etc on the product, These could cause a re.
1.2.4 Assembly / Disassembly precautions
Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the main board or network card is replaced. (2) Ensure that power is disconnected before servicing or replacing any electrical parts. (3) Disconnect interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-tting any parts do not use excessive force, especially when tting screws into
plastic. (6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to uorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage the surface of the photoconductive properties and will result in print quality degradation. Take extra care when servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can damage the OPC Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Precautions
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Samsung Electronics
1.2.5 Disregarding this warning may cause bodily injury
(1) Be careful with high temperature components.
The fuser unit works at a high temperature. Use caution when working on the product. Wait for the fuser
to cool down before disassembly.
(2) Be careful when working around the rotating parts.
When operating a product, keep all bodily items and clothing away from moving parts [e.g. ngers, hair,
tie, etc.] (Paper feeding entrance, motor, fan, etc.). (3) When moving the product :
- When transporting/installing the equipment, employ four persons and be sure to hold the lifting handles.
- Be sure not to hold the movable parts or units (e.g. the control panel, DADF) when transporting the
equipment.
- Be sure to use a dedicated outlet with 110V/220V power input.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct
sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- The equipment must be installed near the socket outlet and must be accessible.
- Be sure to x and plug in the power cable securely after the installation so that no one trips over it.
Precautions
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Samsung Electronics

1.3 ESD precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits,some eld effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an “anti-static” solder removal device. Some solder removal devices not classied as “anti-static”
can generate electrical charges sufcient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufcient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it.
Most replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil,
or a comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting one’s foot from a carpeted oor, can generate static electricity sufcient to damage an ESD.
Product spec and feature

2. Product spec and feature

2.1 Product Specications

2.1.1 Product Overview

Concept
Target
CLX-3185FN/3185FW (4 in 1 model) CLX-3185/3185N/3185W (3 in 1 model)
1. Speed
- Mono : Up to 16 ppm in A4 (17 ppm in Letter)
- Color : Up to 4 ppm in A4 (4 ppm in Letter)
2. Printing Resolution
- Max. 2400x600 dpi effective output
3. Processor
- CHORUS3 (360Mhz), Proprietary SOC 4 Printer language emulation :
SPL-Color (3185)/SPL,PCL-Color(3185N/W/FN/FW)
The smallest & quietest C-MFP in the world
Home & SOHO
5. Memory : 128MB(3185)/256MB(3185N/W/FN/FW)
6. One 10/100 base Tx Network connector (3185N/W/ FN/FW) Wireless LAN: 802.11b/g/n (3185W/FW)
7. Toner cartridge
- Black : 1K (initial) / 1.5K (sales)
- Color : 0.7K (initial) / 1K (sales)
8. Cassette 150 sheets ADF 15 sheets (3185FN/FW)
9. Color : Black
Service Manual
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Samsung Electronics
Product spec and feature
Service Manual
2-2
Samsung Electronics
2.1.2 Prouduct Specication
Specications are correct at the time of printing. Product specications are subject to change without notice. See below for product specications.
2.1.2.1 General Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Major Features Multi-Pass Color Laser Multi-Pass Color Laser
2400dpi class 2400dpi class
USB2.0 USB2.0
Ethernet 10/100 Base-Tx Ethernet 10/100 Base-Tx
Size (W*D*H) 415 x 360 x 311 mm 415 x 373 x 342mm
Net Weight (Including Toner Cartridge)
MPU CHORUS3-360MHz CHORUS3-360MHz
14.3kg 15.2kg
Power Consumption
Power Supply Input Voltage Low Voltage : 110 ~ 127VAC
Noise Printing Mono : 48dBA
Warm up time From Cold Status
Max Monthly Volume (Duty Cycle)
Average Monthly Volume Color(50%) 130 pages
Machine Life 100k images (Color 25K or
Temperature Operating 10~32.5
Ready Less than 60wh Less than 60wh
Average Less than 350W
Current : 5.5A (110V) / 3.5A (220V)
Max/Peak 700W/1KW 700W/1KW
Sleep/Power off - 3185/3185N : 8W/0.45W
- 3185W : 11W/0.45W
High Voltage : 220 ~ 240VAC
Input Frequency 50 / 60Hz(+/- 3Hz) 50 / 60Hz(+/- 3Hz)
Color : 47dBA
Copy 50dBA Platen: 50dBA
Less than 35 seconds Less than 35 seconds
(At rated volt)
Color(50%) 4,000 pages Mono(50%) 4,000 pages
Mono(50%) 130 pages
Mono 100K Pages or 5 years
whichever comes rst)
Storage (Un-Packed)
Storage (Packed) -20~40
5~35
Less than 350W Current : 5.5A (110V) / 3.5A (220V)
Less than 11W/0.45W
Low Voltage : 110 ~ 127VAC High Voltage : 220 ~ 240VAC
Mono : 48dBA Color : 47dBA
ADF: 52dBA
Color(50%) 4,000 pages Mono(50%) 4,000 pages
Color(50%) 130 pages Mono(50%) 130 pages
100k images (Color 25K or Mono 100K Pages or 5 years
whichever comes rst)
10~32.5
5~35
-20~40
Product spec and feature
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Samsung Electronics
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Humidity Operating 30~80% RH 30~80% RH
Storage (Un-Packed)
30~80% RH 30~80% RH
Storage (Packed) 30~85% RH 30~85% RH
Memory Standard - 3185 : 128MB
- 3185N/W : 256MB
Type DDR2 SDRAM DDR2 SDRAM
Expand Memory Slot
Compression
N/A N/A
YES YES
Technology
2.1.2.2 Print Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Print Speed Simplex B&W : 17ppm@Letter /16ppm@A4
Color : 4ppm@A4,.Letter
Duplex N/A N/A
Print Emulation - 3185 : SPL-C
- 3185N/W : SPL, PCL
256MB
B&W : 17ppm@Letter /16ppm@A4 Color : 4ppm@A4,.Letter
SPL, PCL
Auto Emulation Sensing N/A N/A
Font Type N/A N/A
Number N/A N/A
Power Save Yes (5/10/15/30/60/120min.) Yes (5/10/15/30/60/120min.)
Resolution Normal Up to 2400X600dpi Class
(Default 1200x600 dpi) Optical: 600x600 Dpi
Up to 2400X600dpi Class (Default 1200x600 dpi) Optical: 600x600 Dpi
Toner Save N/A N/A
FPOT From Ready Less than 26 sec ( Color )
Less than 14 sec ( B&W )
From Idle Less than 57 sec ( Color )
Less than 45 sec (B&W)
From Cold Boot Less than 57 sec ( Color )
Less than 45 sec (B&W)
Less than 26 sec ( Color ) Less than 14 sec ( B&W )
Less than 57 sec ( Color ) Less than 45 sec (B&W)
Less than 57 sec ( Color ) Less than 45 sec (B&W)
Duplex Print N/A N/A
Printable Area 210 x 297 mm (A4)
216 x 279 mm (Letter) 216 x 355.6 mm (Legal)
Print Margin Side Margin: 4.23±2mm
Top Margin: 4.23±3mm
210 x 297 mm (A4) 216 x 279 mm (Letter) 216 x 355.6 mm (Legal)
Side Margin: 4.23±2mm Top Margin: 4.23±3mm
Product spec and feature
Service Manual
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Samsung Electronics
2.1.2.3 Scan Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Scan Method Color CIS Color CIS
Scan Speed through ADF
B/W N/A Approx. 18sec
Gray N/A Approx. 25sec
Color N/A Approx. 35sec
Scan Speed through Platen
B/W Approx. 15sec Approx. 15sec
Gray Approx. 20sec Approx. 20sec
Color 75dpi/300dpi Approx. 30sec Approx. 30sec
Resolution Optical 1200*1200dpi 1200*1200dpi
Enhanced 4800dpi 4800dpi
Halftone 256 levels 256 levels
Scan Size Max. Document
Max.216mm(8.5") Max.216mm(8.5")
Width
Effective Scan Width Max 208mm(8.2”) Max 208mm(8.2”)
Scan-to Scan-to-Application Scan-to-Application
Scan-to-USB Scan-to-USB
Scan Depth Color 24 bits 24 bits
Mono 1bit for Line, Halftone , 8 Bit for
Gray scale
1bit for Line, Halftone , 8 Bit for Gray scale
Scan to email Yes Yes
Compatibility Microsoft Windows:
2000/XP(Include 64bit) Vista Linux OS: Red Hat 8~9, Fedora Core 1~4 Mandrake 9.2~10.1 SuSE 8.2~9.2
Microsoft Windows: 2000/XP(Include 64bit) Vista Linux OS: Red Hat 8~9, Fedora Core 1~4 Mandrake 9.2~10.1 SuSE 8.2~9.2
Product spec and feature
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Samsung Electronics
2.1.2.4 Copy Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Copy Quality Selection or Original Image type selection Mode: (Color)
Text (Platen & ADF)
Mixed (Platen & ADF)
Magazine 600x600dpi(Optical: 300x300dpi)
600x600dpi(Optical: 300x300dpi)
600x600dpi(Optical: 300x300dpi)
for Platen
600x600dpi(Optical: 300x300dpi)
600x600dpi(Optical: 300x300dpi)
for Platen
600x600dpi(Optical: 300x300dpi)
for Platen
for Platen
N/A 600x600dpi(Optical: 300x300dpi)
for ADF
Film Photo 1200x1200dpi(Optical: 600x600dpi)
for Platen
Copy Quality Selection or Original Image type selection Mode: (Black & White)
Text (Platen & ADF)
Mixed (Platen & ADF)
Photo 1200x1200dpi(Optical:
600x600dpi(Optical: 300x300dpi) for Platen
600x600dpi(Optical: 300x300dpi) for Platen
600x600dpi)
N/A 600x600dpi(Optical: 300x300dpi)
Magazine 600x600dpi(Optical: 300x300dpi)
for Platen
N/A 600x600dpi(Optical: 300x300dpi)
FCOT From Ready Mono : Less than 18 sec
Color : Less than 34 sec
Copy Speed SDMC* at all
mode
16cpm/A4(Mono), 17cpm/Ltr(Mono), 4cpm/A4,Ltr(Color)
Origin Alignment
Platen REAR LEFT REAR LEFT
ADF N/A Center
1200x1200dpi(Optical: 600x600dpi) for Platen
600x600dpi(Optical: 300x300dpi)
600x600dpi(Optical: 300x300dpi)
1200x1200dpi(Optical: 600x600dpi)
600x600dpi(Optical: 300x300dpi) for Platen
for ADF
Mono : Less than 18 sec Color : Less than 34 sec
16cpm/A4(Mono), 17cpm/Ltr(Mono), 4cpm/A4,Ltr(Color)
Zoom Range 25% to 400% for Platen 25% to 400% for Platen
25% to 100% for ADF
Number of Copies(Multi Copy) 1~99 1~99
Preset Original(100%)
A4 ( A5(71%) A4 ( LTR(94%) EXE ( LTR(94%) A5 ( A4(141%) 50%, 150%, 200% Custom 50%~200%
Original(100%) A4 ( A5(71%) A4 ( LTR(94%) EXE ( LTR(94%) A5 ( A4(141%) 50%, 150%, 200% Custom 50%~200%
Contrast Levels 3 level 3 level
Product spec and feature
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Samsung Electronics
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Copy Mode(=Quality) Text, Mixed, Magazine, Film Photo Text, Mixed, Magazine, Film Photo
Auto return to default mode Yes Yes
Changeable Default mode Contrast, Image, Reduce/Enlarge,
No. of Copies
Contrast, Image, Reduce/Enlarge, No. of Copies
Special Copy Auto Fit Copy Yes Yes(Platen only)
ID Copy Yes Yes(Platen Only)
Clone Yes Yes(Platen only)
Poster Yes Yes(Platen only, X9 Only)
Special Copy 2-up,4-up Yes Yes
*SDMC : Single Document Multiple Copy
2.1.2.5 Telephone Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Handset N/A No
On hook Dial N/A Yes
1-Touch Dial N/A No
Speed Dial N/A 240 locations
TAD I/F N/A Yes
Tone/Pulse N/A Selectable in Tech mode
Pause N/A Yes
Auto Redial N/A Yes
Last Number Redial N/A Yes
Distinctive Ring N/A Yes
Caller ID N/A No
External Phone Interface N/A Yes
Report & List Print out
Tx/Rx Journal N/A Yes
Conrmation N/A 2 Types available (with Image
TCR,W/O Image TCR. Mono Only)
Help List N/A No
Auto Dial List N/A Yes
System Data List N/A List all user setting
Sound Control Ring Volume N/A Yes(Off, Low, MED, HIGH)
Key Volume Yes Yes
Alarm Volume Yes Yes
Speaker N/A Yes(On, Off)
Product spec and feature
Service Manual
2-7
Samsung Electronics
2.1.2.6 Fax Specications
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Compatibility N/A ITU-T G3
Communication System N/A PSTN/PABX
Modem Speed N/A 33.6Kbps
TX Speed N/A 3sec(Mono/Standard/ECM-MMR.
ITU-T G3 No1.standard)
Compression N/A MH/MR/MMR/JPEG/JBIG
Color Fax N/A Yes
ECM N/A Yes
Resolution Mono.Std N/A 203*98dpi
Mono.Fine N/A 203*196dpi
Mono.S.Fine N/A 300*300dpi
Color N/A 200*200dpi
Scan Speed(ADF)
Std N/A 3 sec/ LTR
Fine N/A 5 sec/ LTR
S.Fine N/A 6 sec/ LTR
Rx fax duplex print out N/A No
Multiple page scan speed N/A 17ppm/LTR, Std mode
(203*98dpi, ITU-T #1)
Receive Mode N/A Fax, TEL, Ans/Fax, DRPD
Memory Capacity N/A 2MB
Optional Memory N/A No
Max locations to
N/A 240 locations
store to 1 Group Dial
Fax Forward N/A Yes(On/Off), both Sent and
Received
Broadcasting N/A up to 200 locations
Cover page N/A No
Delayed fax N/A Yes (Mono only)
Memory RX N/A Yes
Functions Voice Request N/A No
TTI N/A Yes
RTI N/A Yes
Polling N/A No
Earth/Recall N/A No
Auto Reduction N/A Yes (On,Off)
SMS N/A No
RDS N/A N/A
Product spec and feature
Service Manual
2-8
Samsung Electronics
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Junk Fax barrier N/A Yes
Secure Receive N/A Yes
Memory Back-up N/A Yes(Flash Memory)
Battery Backup N/A Yes
Rx FAX Duplex Print Out N/A No
Receive Mode N/A Fax, TEL, Ans/Fax
Capacity N/A 2MB(100 Pages) (Mono)
Optional Memory N/A No
Max locations to store to 1 Group
N/A 240 Locations
Dial
Fax Forward to FAX N/A Yes(On/Off), both Sent and
Received, Mono Only
Fax Forward to e-mail N/A No
Broadcasting N/A up to 249 locations, Mono Only
Cover page N/A No
Delayed fax N/A Yes (Tx only, Mono Only)
Memory RX N/A Yes
Mail Box(Electronic) N/A No
2.1.2.7 Paper Handling
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Capacity (20lbs)
Cassette 150sheets@75g/㎡ (Max) 150sheets@75g/㎡ (Max)
Envelop : 5 Sheets Envelop : 5 Sheets
Transparency : 1 Sheets Transparency : 1 Sheets
Label, thick paper : 5 Sheets Label, thick paper : 5 Sheets
MP Tray N/A N/A
Output Capacity Face Down: 100Sheets/20lb
Envelop : 5 Sheets Transparency : 1 Sheet Label , thick paper : 5 Sheets GlossyPhoto160 g/㎡ : 1 Sheets
Output Full Sensing No No
Duplex N/A N/A
Face Down: 100Sheets/20lb Envelop : 5 Sheets Transparency : 1 Sheet Label , thick paper : 5 Sheets GlossyPhoto160 g/㎡ : 1 Sheets
Product spec and feature
Service Manual
2-9
Samsung Electronics
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Paper Type Cassette A4, A5, A6, Letter, Legal,
Executive, Folio, ISO B5, JIS B5
A4, A5, A6, Letter, Legal, Executive, Folio, ISO B5, JIS B5
Transparency : (Mono Print Only) Transparency : (Mono Print Only)
GlossyPhoto160 g/
GlossyPhoto160 g/
MP Tray N/A N/A
Paper Weight Cassette 16~43 lb. (60 to 163g/㎡) 16~43 lb. (60 to 163g/㎡)
Paper Path Standard output Bottom to Top Front (FIFO) Bottom to Top Front (FIFO)
Straight Through N/A N/A
Paper Size Max 216 x 355.6mm(8.5"x14") 216 x 355.6mm(8.5"x14")
Min 76 x 160mm(3"x6.3") 76 x 160mm(3"x6.3")
ADF Paper Weight
Capacity 15 pages
2.1.2.8 Driver
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Supporting OS Microsoft Windows: 2000/2003/
XP(Include 64bit),Vista/2008 MacOS:10.3, 10.4, 10.5
Default Driver SPL-C SPL-C
Driver feature Microsoft Windows:
- Watermark
- N-up printing
- Poster printing
- Manual Dulpex
- Quality(Best,Normal,Draft)
- Color mode(Color, Gray scale)
- Device Color Support
- Color Management Support [Mac]
- N-up printing
- Quality(Best,Normal,Draft)
- Color mode(Color, Gray scale)
- Color Management Support [Common]
- N/W Install during driver install
WHQL Windows 2000/2003/XP/Vista and 2008 Windows 2000/2003/XP/Vista and 2008
Microsoft Windows: 2000/2003/ XP(Include 64bit),Vista/2008 MacOS:10.3, 10.4, 10.5
Microsoft Windows:
- Watermark
- N-up printing
- Poster printing
- Manual Dulpex
- Quality(Best,Normal,Draft)
- Color mode(Color, Gray scale)
- Device Color Support
- Color Management Support [Mac]
- N-up printing
- Quality(Best,Normal,Draft)
- Color mode(Color, Gray scale)
- Color Management Support [Common]
- N/W Install during driver install
Product spec and feature
Service Manual
2-10
Samsung Electronics
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
Language Locallization
[Windows]
- Korean, English, French, Germa N, Italian, Spanish, Russian, Dutch, E.Portuguese, B.Portuguese, Fi Nish, Swedish, Norwegian, Danish S.Chinese, T.Chinese, Polish, Hungarian, Greek, Czech, Turkish
[Mac]
- Korean, English, French, Germa N, Italian, Spanish
[Linux]
- English Only
[Windows]
- Korean, English, French, Germa N, Italian, Spanish, Russian, Dutch, E.Portuguese, B.Portuguese, Fi Nish, Swedish, Norwegian, Danish S.Chinese, T.Chinese, Polish, Hungarian, Greek, Czech, Turkish
[Mac]
- Korean, English, French, Germa N, Italian, Spanish
[Linux]
- English Only
Smart Panel USB USB/Network
Default Install Default Install
Network Management Set IP.SWAS &SWS
(Linux, Mac not support, SWAS&SWS need I explorer 5.0 or Higher)
Set IP.SWAS &SWS (Linux, Mac not support, SWAS&SWS need I explorer 5.0 or Higher)
SmarThru Smart Thru 4 Smart Thru 4
TWAIN Yes Yes
2.1.2.9 Interface
Item CLX-3185/3185N/3185W CLX-3185FN/3185FW
USB USB Device 2.0
USB Host 2.0 (Scan to USB, Direct Print, PictBridge) - 3185N only
Network Ethernet 10/100 base Tx Ethernet 10/100 base Tx
Wireless IEEE 802.11b/g (CLX-3185W only) IEEE 802.11b/g (CLX-3185FW only)
Protocol TCP/IP, IPP, SNMPv2 TCP/IP, IPP, SNMPv2
Network OS - Microsoft Windows: 2000/
XP(32/64Bit)/2003 Server(32/64Bit) Vista
- Mac OS: 10.3, 10.4(Printing Only TCP/IP)
- Linux OS: Red Hat 8~9, Fedora Core 1~4 Mandrake 9.2~10.1 & Suse 8.2~9.2
- Unix HP-UX, Solaris, SunOS SCO UNIX
USB Device 2.0 USB Host 2.0(Scan to USB, Direct Print, PictBridge)
- Microsoft Windows: 2000/ XP(32/64Bit)/2003 Server(32/64Bit) Vista
- Mac OS: 10.3, 10.4(Printing Only TCP/IP)
- Linux OS: Red Hat 8~9, Fedora Core 1~4 Mandrake 9.2~10.1 & Suse 8.2~9.2
- Unix HP-UX, Solaris, SunOS SCO UNIX
Product spec and feature
Service Manual
2-11
Samsung Electronics
2.1.2.10 Consumables
Item Image Pages Printed Part number
Black Toner cartridge
Approx. Initial : 1,000 Pages*
CLT-K407S, CLT-K4072S (Black)
Sales : 1,500 Pages*
Color Toner cartridge
Approx. Initial : 700 Pages* Sales : 1,000 Pages*
CLT-C407S, CLT-C4072S (Cyan) CLT-M407S, CLT-M4072S (Magenta) CLT-Y407S, CLT-Y4072S (Yellow)
Imagine unit
Waste Toner
Approx. 24000 images* CLT-R407
Approx. 10000 images CLT-W409
Remark
CRU
Pick-up roller
Fuser unit
Approx. 50,000 pages JC97-03028A
Approx. 100,000 black pages or 25,000 color
JC91-00978A (220V) JC91-00997A (110V)
pages
Transfer Unit
ITB
Approx. 100,000 pages JC95-01197A
Approx. 100,000 black
JC96-05874B pages or 25,000 color pages
ADF Rubber Pad Approx.20,000 Images JC97-03188B
ADF Pick up roller Approx 20,000 Images JC97-03186A
* Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page.
Usage conditions and print patterns may cause results to vary.
FRU
Product spec and feature
Service Manual
2-12
Samsung Electronics

2.1.3 Model Comparison Table

Samsung
CLX-3185FN, 4-in-1
Image
Function 4-in-1, N/W 3-in-1, N/W 3-in-1 3-in-1, N/W
Print Speed 16/4 ppm 16/4 ppm 8/8 ppm 18 ppm
Copy Speed 16/4 ppm 16/4 ppm 8/8 ppm 18 ppm
Resolution 2,400 x600 dpi 2,400 x600 dpi 2,400 x600 dpi 1,200 x1,200 dpi
Scan Resolution
(Max. 19,200) Manual Manual Manual Manual
FPOT
Processor 360 MHz 300 MHz 300 MHz -
Memory (Max.) 128MB/128MB 128MB/128MB 96MB/224MB 64MB/64MB
1,200 X 1,200
(Max.4,800)
less than 26 sec
(Color, From ready )
Samsung
CLX-2160N
1,200 X 1,200
(Max.4,800)
less than 26 sec
(Color, From ready )
HP
CM1015
1,200 X 1,200
(Max.19,200)
20.7 sec 8 sec
HP
LJ 3052
600 dpi
Emulation
Interface USB 2.0, N/W USB 2.0, N/W USB 2.0 USB 2.0, N/W
Paper Input
Toner 1.5K/1K 2K/1K 2.5K/2K 2 K
Dim. (WDH) 454x380.5x355.4 413.2x364.5x333 437x508x525mm 497x406x393mm
PCL SPL-C PCL, PS PCL,PS
150 CST
ADF 15 sheets
150 CST, 1 Manual 250 CST, 1 Manual
SCF 250 sheets
250 CST, 10 MP
ADF 50 sheets
Product spec and feature
Service Manual
2-13
Samsung Electronics
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2.2 System Overview

This chapter describes the functions and operating principles of the main components.

2.2.1 System Structure

The CLX-3185 series is roughly made up a Main Controller part (Main PBA), an Operation Panel part, a Scanner part, a Fax part, and a Power part. Each part is separated modules which focus on common and standard design of different kind products. The Main controller part is composed of one CPU and one Board and works to control all the parts for printing, copying, scanning and faxing. The Operation Panel part is for User’s interface. The Scanner part is composed of an ADF and a Platen and is connected with the Main Controller by Harnesses. The Fax part and the ADF scanner part are not populated in the Model of CLX-3185 and CLX-3185N.
2.2.1.1 Main Parts of System
■ CLX-3185/3185N
- Front view
This illustration may differ from your machine depending on its model.
1 Scanner lid 5 Front door 9 Waste toner container
2 USB port
3 Tray 1 7 Control panel 11 Scanner glass
4 Front door handle 8 Toner cartridges 12 Scan unit
a. CLX-3185N/W only
a
6 Output support 10 Imaging unit
Product spec and feature
Service Manual
2-14
Samsung Electronics
1
2
3
5
4
- Rear view
This illustration may differ from your machine depending on its model.
1 Rear door handle 4 USB port
2 Rear door 5 Network port
3 Power cord receptacle
a. CLX-3185N/W only
a
Product spec and feature
Service Manual
2-15
Samsung Electronics
■ CLX-3185FN/CLX-3185FW
5
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15
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- Front view
This illustration may differ from your machine depending on its model.
1 Document width guides 9 Control panel
2 Document feeder input tray 10 Document feeder cover
3 Document feeder output tray 11 Toner cartridges
4 USB port 12 Waste toner container
5 Tray 1 13 Imaging unit
6 Front door handle 14 Scanner lid
7 Front door 15 Scanner glass
8 Document output tray 16 Scan unit
Product spec and feature
Service Manual
2-16
Samsung Electronics
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5
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7
- Rear view
This illustration may differ from your machine depending on its model.
1 Rear door handle 5 Network port
2 Rear door 6 Telephone line socket
3 Power cord receptacle 7 Extension telephone socket (EXT)
4 USB port
Product spec and feature
Service Manual
2-17
Samsung Electronics
Scan Roller
ADF Roller
Pick up Roller
Exit Roller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
Scan Roller
ADF Roller
Pick up Roller
Exit Roller
Scan Roller
ADF Roller
Pick up Roller
Exit Roller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
- Inner view
Product spec and feature
Service Manual
2-18
Samsung Electronics
Cassette
• Feeding Method : Cassette Type
• Feeding Standard : Center Loading
• Feeding Capacity : Cassette 150 Sheets(75g/㎡, 20lb Pa per Standard)
• No Manual Feeder
• Paper Detecting Sensor : Photo Sensor (Empty, Registration, Exit)
• Paper Size Sensor : None
LSU(Laser Scan Unit)
The LSU unit is controlled by video controller. It scans the video data received from video controller with
laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC drum. It is the core part of LBP. The OPC drum rotates as the same speed as the paper feeding speed. It creates the /HSYNC signal and sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror, and the engine detects the /HSYNC signal to arrange the vertical line of the image on the paper. After detecting the /HSYNC signal, the image data is sent to the LSU to arrange the its margin on the paper.
• Consisted of LD(Laser Diode) and Polygon Motor Control.
Error Phenomenon
Polygon Motor Error The Rotation of Polygon Motor can not reach stable
Hsync Error Though the rotation of Polygon Motor reach stable, the signal of Hsync is
not occurred
Product spec and feature
Service Manual
2-19
Samsung Electronics
2nd Transfer Ass’y
• The life span: Print over 100,000 sheets (in 15~30 )
Fuser Ass’y
This unit consists of Heat Roller, a Thermostat and a Thermistor. It melts and fuses the toner, transferred
by the transfer roller onto the paper, by applying pressure and high temperature to complete printing job.
* Heat Lamp : Kunckle Type * Fusing system : 3-Roll Fusing type
- Heat roller : Pipe type (Lamp inside)
- Pressure roller
- Pressure roller Shaft * Thermistor - Temperature-Measuring Device * Thermostat - Critical Temperature-Detecting Device * The life span – 100k(black)/color(25k)
Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over-heating.
- Non-Cotact type Thermostat
Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper. The surface of a heat
roller is coated with Teon, so toner does not stick to the surface.
Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated
with Teon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface
of a paper permanently.
Product spec and feature
Service Manual
2-20
Samsung Electronics
⑤ & ⑥
ITB(Intermediate Transfer Belt) & 1st Transfer Roller
• The life span: Print over 100,000 Images
• The ITB unit includes 1st Transfer Roller
Imaging Unit
• The life span: Print over 24,000 Images (Both)
• Imagine Unit includes OPC (Organic Photo-Conductor) Drum
Toner cartridges
• The life span: Color -> 700(initial)/1000(sales) images (Std. ISO 19798 Print-Out) Black -> 1000(initial)/1500(sales) images (Std. ISO 19798 Print-Out)
• Each Toner Kit consists of Developer and Deve. Main Frame
Driver Ass’y
• It is a power delivery unit by gearing
• By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit.
Product spec and feature
Service Manual
2-21
Samsung Electronics
Fax
Implemented by based on the SiLab DAA (Data Access Arrangement) Solution, and is roughly composed
of two Chip Solution
• Si2435 (Modem) A Modem Chip which embeds SSD (System Side Device) for interfacing between LSD
and DIB of Si2435 Core
• Si3018 (DAA) A LIU (Line Interface Unit) Chip which is controlled by SSD and satises each PSTN Requirements by modulating internal Conguration with connecting Tel Line.
1) Modem Part
- BLOCK DIAGRAM
Implemented by based on Conexant DAA (Data Access Arrangement) Solution, and is roughly composed of two kinds Chip Solution
- CX86710 (SFX336) : Existing Modem Chip which adds SSD (System Side Device) for interfacing between
LSD and DIB of FM336Plus Core
- CX20493 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satises each PSTN
Requirements by modulating internal Conguration with connecting Tel Line
Product spec and feature
Service Manual
2-22
Samsung Electronics
- Signal Transition of DAA Solution
1) Line Interface Signal of Tel Line and LSD is Analog Signal.
2) there is A/D, D/A Converter in LSD, so Analog Signal from Tel Line is converted in Digital through A/D
Converter in DAA and transfer to SSD by DIB Capacitor Digital Signal from SSD is converted to Analog by D/A Converter in DAA and transfer to Tel Line
3) Transformer transfer Clock from SSD to LSD and Clock Frequency is 4.032MHz.
LSD full wave recties Clock to use as inner Power supply and also use as Main Clock for DIB Protocol
Sync between LSD and SSD. Transformer transfer Clock by separating Primary and Secondary, and
amplies Clock Level to LSD by Coil Turns Ratio 1:1.16.
Scan Part
1) Pictorial signal input part: output signal of CIS passes through Bypass Cap change to ADC at IP Main
and dened signal between AFE and IP Main processes the Image signal. When AFE accept each
pixel, CDS (Correlated Double Sampling) technique which samples arm-level twice is used on each pixel by using IP signal.
2) Pictorial image processing part: read CIS Pixel data in terms of 1200dpi Line and process LAT
algorithm on text mode, Error Diffusion Algorithm on Mixed mode, and store Data at Scan Buffer on PC Scan mode without algorithm. On every mode Shading Correction and Gamma Correction are executed ahead then processing is executed later.
* Scan Image Control Specication
Minimum Scan Line Time: 0.5ms @mono 300dpi
Scan Resolution: Max. 1200*2400dpi
Scan Width: 216mm
main function
- White Shading Correction
- Gamma Correction
- CIS Interface
- 256 Gray Scale
3) CIS Operating Part : CMOS Sensor use +3.3V
- CIS Maximum Operating Frequency : 5MHz
- CIS Line time : 0.75ms @mono 300dpi (TBD)
- White Data output Voltage : 1.7V -(Mono Copy, 5ms/line)
Product spec and feature
Service Manual
2-23
Samsung Electronics
2.2.1.2 EP Process
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~~
- Structure of EP Process
Product spec and feature
Service Manual
2-24
Samsung Electronics
Charging
• Conductive Roller charging
• Applied voltage : -1.1kV
• Charge acceptance : -520V
• OPC coating thickness : 21um
• OPC diameter : Φ60mm
• Eraser system
1. Organic Photoconductor is charged to uniform voltage by conductive roll charging method
2. No ozone is produced because corona is not used
3. Charger roll is cleaned with cleaning roll
4. Toner remained on OPC after T1 process is cleaned by cleaning blade and retrieved into waste toner box
by auger and belt driving mechanism
Exposing
• One polygon motor ( 6 facet )
• Single beam LD (1ea)
• LD wavelength : 785nm
• Polygon motor rpm : 29685
• LSU energy : 0.25uJ/cm^2
• OPC exposed potential : -50V
1. Exposing is implemented by laser striking on to OPC with uniform potential
2. Laser beam is modulated according to image to be printed that is from PC
3. Latent Image is formed on OPC, which is developed with toner
Developing
• Non-magnetic, Single component
• Non-contact development
• Developing bias : DC + AC
• AC peak to peak : 1.5 ~ 2.0kV
• Roller diameter : Φ10mm
• Process speed ratio : 1.2 (OPC=1.0)
• Color order : Y -> M -> C -> K
1. Only latent image formed by exposing process is developed with toner
2. AC + DC Voltage is being used to develop toner into latent image on OPC because non-contact
developing method is adopted
3. Y, M, C, and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer
Belt (hereafter ITB) to form a color image on ITB
Product spec and feature
Service Manual
2-25
Samsung Electronics
Transfer 1
• Multi-pass transfer
• Indirect transfer
• Transfer voltage : 0.5 ~ 2.0kV (controllable)
• Roller diameter : Φ14mm
• Transfer unit life : 100K images
1. Developed Image on OPC is transferred onto ITB by T1 Process
2. T1 Voltage is positive which attract toner to ITB
3. 4 times of T1 process is required to make a color image on ITB, which means multi-pass process
4. ITB has a hole as a ducial mark for timing. Engine control for color image is synchronous with it, ITB
Home Sensing Signal
Transfer 2
• Indirect transfer
• Transfer voltage : 1 ~ 4.0kV (controllable)
• Roller diameter : Φ18.6mm
• Transfer unit life : 100 K images
1. Color image formed on ITB is transferred onto media by T2 process
2. T2 voltage is also positive to get color image moved onto media
3. Toner remained on ITB after T2 process is cleaning by ITB cleaning blade and collected and
4. Transported and retrieved into waste toner box by auger and belt driving system
5. T2 Roll is engaged when color image is being transferred onto media. Otherwise it is disengaged. Clutch
is used for driving T2 Roll engagement and disengagement
Fusing
• 3 Roll system
-> short warm-up time (35sec)
• Post Pressure Roll
1. Color Image on media is melted down and xed into media by fusing process
Product spec and feature
Service Manual
2-26
Samsung Electronics

2.2.2 H/W description

2.2.2.1 H/W conguration
Product spec and feature
Service Manual
2-27
Samsung Electronics
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2.2.2.2 Main Controller PBA
NO. NAME
1 Deve Clutch con(2P)
2 Deve Home Sen con(2P)
3 ITB Clutch con(3P)
4 ITB Home sen & interlock con(7P)
BLDC MOTOR Con(10p)
5
6 T2 Clutch con(3P)
7 FAX Con(30P)
8 ADF IF FCC Con(20P)
9 OPE Panel Con(9P)
10 Fuser thermistor Con(2P)
11 CIS FFC Con(12P)
12 Binfull sensor(3P)
13 Fuser Clutch con(2P)
14 SCAN Motor Con(4P)
15 Network Conn
16 USB Conn
17 Wireless con (6P)
18 USB Host con(5P)
19 Empty sensor(3P)
NO. NAME
20 Regi Clutch conn(2P)
21 Debug Con(4P)
22 Pickup Clutch(3P)
23 KEY&Eraser Con(4P)
24 Crum Joint Con(5P)
25 SMPS CTL Con(6P)
26 24V Swtich Con(2P)
27 SMPS Power Con(4P)
28 HVPS Con(26P)
29 LSU Con(16P)
A CPU(Chrous3)
B DDR (128MB)X2
C NOR FLASH(32MB/4M)
D USB Controller
E Image process
F PHY Chip
G SCAN MOTOR DRIVER IC
H Serial Flash(4MB)
I Initial Crum PBA
Product spec and feature
Service Manual
2-28
Samsung Electronics
2.2.2.3 Main PBA Description
3p
3p
Main Bd
LSU
LSU
Zinnia16 Single beam
Zinnia16 Single beam
Zinnia24 Dual beam
Zinnia24 Dual beam
SMPS
SMPS
Zinnia16 Type2 1W
Zinnia16 Type2 1W
Zinnia24 Type2P 1W
Zinnia24 Type2P 1W
HVPS
HVPS
T1
T1
T2
T2
Charger
Charger
Supply
Supply
Deve
Deve
Bias
Bias
Fuser Lamp
Fuser Lamp
Joint
Joint
CRUM Y
CRUM Y
CRUM M
CRUM M
CRUM C
CRUM C
CRUM Y
CRUM Y
Fuser Clutch
Fuser Clutch
Themistor
Themistor
Pickup Clutch
Pickup Clutch
T2 Clutch
T2 Clutch
ITB Cutch
ITB Cutch
Deve
Deve
Clutch
Clutch
Fuser
Fuser
Sensor (
Sensor (
Deve
Deve
Home)
Home)
Sensor (Empty)
Sensor (Empty)
Sensor (Exit)
Sensor (Exit)
Waste Toner TX
Waste Toner TX
Waste Toner RX
Waste Toner RX
OPE Panel Display
OPE Panel Display
(LED & Keys)
(LED & Keys)
BLDC Motor
BLDC Motor
(Main)
(Main)
OPC KEY
OPC KEY
Inner Temp.
Inner Temp.
ITB Home Sensor
ITB Home Sensor
CLX-3185 Series
Ground Wire(225mm)
Ground Wire(225mm)
16p
16p
5p
5p
5p
5p
2p
2p
2p
2p
3p
3p
3p
3p
3p
3p
2p
2p
5p
5p
26p FFC
26p FFC
3p
3p
3p
3p
2p
2p
2p
2p
7p
7p
10p
10p
+24V Cover Open S/W
+24V Cover Open S/W
2p
2p
2p
2p
5p
5p
2p
2p
Sensor (
Sensor (
Regi
Regi))
3p
3p
PTL LAMP
PTL LAMP
2p
2p
4p
4p
4p
4p
4p
4p
4p
4p
4p
4p
PLL
RAM Controller
Local Controller
GPIO
Image Processor
MAC
UART
I2C
Step
Motor
ADC 8ch
PWM 8ch
LSU
Controller
HPVC
ARM9 360MHz
Chorus3
DDR2 128MB X 1EA 128MB X 2EA
P. Flash
N/W Φ
BCM5241
KMLG
EEPROM
64Kbit
Vclk
Mclk
SCL
SDA
MAC_TXD[3:0]
MAC_RXD[3:0]
SA[12:0], BA0,1
DQ[15:0]
CKE, nCS0 , nRAS, nCAS, WE
DM0~1, nDQS0~1, DQS1,
ODT0, nDDR_CLK0, BA0~1
25MHz
Flash : Zinnia16 - 4M / Zinnia24 – 32MB
DDR : Zinnia16 - 128MB / Zinnia24 - 256MB
ADDR[24:1
]
DATA[15:0
]
nRD, nWR, nCS
USB2.0
SSCG
12MHz
USB
Clock
Fan
Fan
2p
2p
S. Flash
3p
3p
3p
3p
Sensor (Bin Full & Narrow)
Sensor (Bin Full & Narrow)
Data
Clock
4p
4p
Modem
Modem
12p
12p
Zinnia24
ISP1761
Zinnia16
ISP1582
DATA[15:0
]
ADDR[8:1
]
44--inin--1 only
1 only
Sensor
Sensor
(Tension Home)
(Tension Home)
(4(4--inin--1 only)
1 only)
Regi
Regi
Clutch
Clutch
3p
3p
ADF
ADF
20p
20p
44--inin--1 only
1 only
CIS
CIS
12p
12p
3p
3p
Main B’d
LSU
LSU
Zinnia16 Single beam
Zinnia16 Single beam
Zinnia24 Dual beam
Zinnia24 Dual beam
SMPS
SMPS
Zinnia16 Type2 1W
Zinnia16 Type2 1W
Zinnia24 Type2P 1W
Zinnia24 Type2P 1W
HVPS
HVPS
T1
T1
T2
T2
Charger
Charger
Supply
Supply
Deve
Deve
Bias
Bias
Fuser Lamp
Fuser Lamp
Joint
Joint
CRUM Y
CRUM Y
CRUM M
CRUM M
CRUM C
CRUM C
CRUM Y
CRUM Y
Fuser Clutch
Fuser Clutch
Themistor
Themistor
Pickup Clutch
Pickup Clutch
T2 Clutch
T2 Clutch
ITB Cutch
ITB Cutch
Deve
Deve
Clutch
Clutch
Fuser
Fuser
Sensor (
Sensor (
Deve
Deve
Home)
Home)
Sensor (Empty)
Sensor (Empty)
Sensor (Exit)
Sensor (Exit)
Waste Toner TX
Waste Toner TX
Waste Toner RX
Waste Toner RX
OPE Panel Display
OPE Panel Display
(LED & Keys)
(LED & Keys)
BLDC Motor
BLDC Motor
(Main)
(Main)
OPC KEY
OPC KEY
Inner Temp.
Inner Temp.
ITB Home Sensor
ITB Home Sensor
CLX-3185 Series
Ground Wire(225mm)
Ground Wire(225mm)
16p
16p
5p
5p
5p
5p
2p
2p
2p
2p
3p
3p
3p
3p
3p
3p
2p
2p
5p
5p
26p FFC
26p FFC
3p
3p
3p
3p
2p
2p
2p
2p
7p
7p
10p
10p
+24V Cover Open S/W
+24V Cover Open S/W
2p
2p
2p
2p
5p
5p
2p
2p
Sensor (
Sensor (
Regi
Regi))
3p
3p
PTL LAMP
PTL LAMP
2p
2p
4p
4p
4p
4p
4p
4p
4p
4p
4p
4p
PLL
RAM Controller
Local Controller
GPIO
Image Processor
MAC
UART
I2C
Step
Motor
ADC 8ch
PWM 8ch
LSU
Controller
HPVC
ARM9 – 360MHz
Chorus3
DDR2 128MB X 1EA 128MB X 2EA
P. Flash
N/W Φ
BCM5241
KMLG
EEPROM
64Kbit
Vclk
Mclk
SCL
SDA
MAC_TXD[3:0]
MAC_RXD[3:0]
SA[12:0], BA0,1
DQ[15:0]
CKE, nCS0 , nRAS, nCAS, WE
DM0~1, nDQS0~1, DQS1,
ODT0, nDDR_CLK0, BA0~1
25MHz
Flash : Zinnia16 - 4M / Zinnia24 – 32MB
DDR : Zinnia16 - 128MB / Zinnia24 - 256MB
ADDR[24:1
]
DATA[15:0
]
nRD, nWR, nCS
USB2.0
SSCG
12MHz
USB
Clock
Fan
Fan
2p
2p
S. Flash
3p
3p
3p
3p
Sensor (Bin Full & Narrow)
Sensor (Bin Full & Narrow)
Data
Clock
4p
4p
Modem
Modem
12p
12p
Zinnia24
ISP1761
Zinnia16
ISP1582
DATA[15:0
]
ADDR[8:1
]
44--inin--1 only
1 only
Sensor
Sensor
(Tension Home)
(Tension Home)
(4(4--inin--1 only)
1 only)
Regi
Regi
Clutch
Clutch
3p
3p
ADF
ADF
20p
20p
44--inin--1 only
1 only
CIS
CIS
12p
12p
CHORUS 3
A Proprietary SoC, CHORUS3, executes and controls all jobs and functions to be required for printing. To do these all jobs, the CHORUS3 incorporates all H/W blocks as follows.
▪ CPU Core ARM 926ESJ, I/D-Cache 16/16KB , Up to 400MHz ▪ System Bus Internally 32-bit width, Up to 120MHz ▪ MEM Controller DDR1/2, 16-bit width, 166MHz, 4-Bank, 128MB Space/bank ▪ ROM Controller 16-bit width, 4-bank, 16MB Space/bank ▪ CODEC Controller JBIG 4-ch Decoder and 2-ch Encoder, 1-ch JPEG ▪ Image Processor Processing Scan Image ▪ MAC Controller 10/100Mbps Full IEEE 802.3 Compatibility ▪ USB Controller USB2.0, Device or Host ▪ UART Controller ▪ I2C Controller ▪ Interrupt Controller ▪ Misc. Controller ADC, DAC, PWM, Step Motor Control and so on ▪ Voltage Core 1.0V, I/O 3.3V ▪ Package 416PBGA
Flash Memory
Used to store System Programs including the Operating System.
▪ Type NOR Flash ▪ Bus 16-bit width ▪ Size 8 MB
Product spec and feature
Service Manual
2-29
Samsung Electronics
System Memory
Used as a Printing buffer for printing, a Scan buffer for scanning, a ECM Buffer for System Working Area.
▪ Type DDR2 SDRAM ▪ Bus 16-bit 166MHz ▪ Size 128 MB
CRU Control
Used to store the printing and operating information into a Security EEPROM in 4 CRUs, Y,M,C and K Imaging Cartridge, respectively by the CHORUS3.
▪ Access I2C Bus Ch.100 KHz ▪ Security Size 2K-bit
System Information Control
Used to store the system operating information needed at printing into a EEPROM in the Main Controller by the CHORUS3.
▪ Access I2C Bus Ch.1 400KHz ▪ EEPROM Size 64Kbit
OPE Interface
Used to control the OPE by the CHORUS 3 and the UART interface is used to communicate between the both.
I/O Port
Used to receive or transmit some data from/to the Host.
▪ USB Device USB2.0 High speed 480Mbps ▪ Network Ethernet 10/100-Base Tx
Engine Control
Used to control all parts to be required at printing by the CHORUS 3.
▪ Sensors Paper Empty
Paper Registration Waste Toner Bottle Paper Exit Temperature sensors Bin-Full Etc.
▪ Clutches(Solenoid) Paper Pick Up
Paper Registration Etc.
▪ Motor 1 BLDC ▪ LSU ▪ Fuser Control the Fuser’s temperature ▪ HVPS Control the high voltage outputs ▪ ADC Reading the Fuser’s temperature and the high voltage outputs’ feedback ▪ Cover Open Sensing
Product spec and feature
Service Manual
2-30
Samsung Electronics
Fuser
AC input
Fuse
SMPS Signal
SMPS Power
Fuser
AC input
Fuse
SMPS Signal
SMPS Power
2.2.2.4 SMPS(Switching Mode Power Supply) PBA
SMPS is the power source of the entire system. It is assembled by an independent module, so it is possible to use for common use. It is mounted at the side of the set. It is consisted of the SMPS part which supplies the DC Power for driving the system and the AC Heater control part which supplies the AC Power to the Fuser. The SMPS has two DC output channels, +5V and +24V.
AC Input
Input Rated Voltage AC 110V~127V, AC 220V~240V
AC 120V/AC 220V(EXP version)
Input uctuating range AC 99V~135V, AC 198V~264V
Rated Frequency 50/60 Hz
Frequency Fluctuating 47~63 Hz
Input Current < 4.0Arms, 2.0Arms
Rated Output Power
No Item CH1 CH2 Remark
1 Channel Name +5V +24.0V
2 Connector Pin CON 3
5V Pin: 11,13,15 GND Pin: 12,14,16
3 Rated Output +5V ±5%
(4.75~5.25V)
4 Max. Output Current 2 A 2.4 A
5 Peak Loading Current 2.2 A 2.7 A 1ms
6 Ripple Noise <100mVp-p <500mVp-p
7 Maximum Output 10.2W 60W
8 Peak Output 11W 64.8W 1ms
9 Protection for loading shortage and
overowing current
Shut down or Fuse Protection
CON 3 24V Pin:3,5,7,9 GND Pin:4,6,8,10
+24V ±10% (21.6~26.4V)
Shut down or Output Voltage Drop
Product spec and feature
Service Manual
2-31
Samsung Electronics
Main PBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3% BIAS AC +141V 3% BIAS DC
-295V 3% SUPPLY DC
-595V 3%
Main PBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3% BIAS AC +141V 3% BIAS DC
-295V 3% SUPPLY DC
-595V 3%
2.2.2.5 HVPS(High Voltage Power Supply) PBA
The HVPS creates the high voltages for T1(+), T2(+,-), Charger(-), DEV, and SUPPLY and then, supplies these voltages to the Developer part for making best condition to print. The HVPS part takes the 24V and outputs the high voltages and then, the high voltages are supplied to the Toner, OPC Cartridge, and Transfer Belt and Roller.
Product spec and feature
Service Manual
2-32
Samsung Electronics
1) Charger Voltage : Charger
• Function: voltage that charges OPC surface up to -500V~ -800V.
• Output voltage: -1.0KV ~ -2.0KV DC 3%
• Error type: if the voltage fails to be output to Charger Roll, OPC surface will not be charged, and the
toner on the developer roller will be transferred to OPC Drum, printing black paper.
2) 1st Transfer High Voltage : T1(+)
• Function: voltage necessary for transferring toner developed on OPC Drum surface onto ITB.
• Output voltage: Max +2.0KV 3%(Duty variable, no load)
• ERROR type: if T1(+) output fails, the toner on OPC drum will not be transferred to ITB normally and the
image will be blurred.
3) 2nd Transfer High Voltage : T2(+)
• Function: voltage used to transfer the toner primarily transferred on ITB again onto paper.
• Output voltage: Max +5.0KV 3%(Duty variable, no load)
• ERROR type: if T2(+) output fails, the toner on ITB will not be transferred to paper normally and the
image will be blurred.
4) T2 Cleaning Voltage : Clean : T2(-)
• Function: prevent reverse side of paper from being dirtied, by recovering the negatively charged toner
remaining at Transfer Roller and sending it onto ITB.
• Output voltage: with no feedback control, output xed voltage(-1300V 15%)
• ERROR type: reverse side of paper will be dirtied.
5) Supplying Voltage : Supply AC+DC(-)
• Function: voltage that makes toner to develop on the area exposed by LSU by means of potential
difference, output will be the voltage of AC+DC overlapped form.
• Output voltage: AC 600V ~ 2000V p-p 1.5%
DC -50V ~ -600V DC 3%
• ERROR type: 1. if supply is GND, density will be extremely low.
2. if supply is oating (for insecure terminal contact), density will be down so slightly that it
is impossible to make out with naked eyes.
6) Developing Voltage : Deve AC+DC(-)
• Function: voltage that supplies toner to Developing Roller
• Output voltage: AC 250V ~ 1650Vp-p 1.5% (supply voltage is connected to ZENER Diode 350V)
DC -50V ~ -600V DC 3%
• ERROR type: 1. if Deve is GND, density will be extremely down.
2. if Deve is oating (for insecure terminal contact), density will be extremely down.
Product spec and feature
Service Manual
2-33
Samsung Electronics
2.2.3 CRUM
The CLX-3185 series engine will be equipped with electronics that can read and write data into EEPROM otherwise known as CRUMs that reside within 1) C, M, Y, K Toner cartridges. The CRUM has a company ID.
The CRUMs contain xed data such as the low warning point, specied life point and also store the current
life count (pages count, pixels count, images count) and % of usage (gas gauge) data.
■ In the case of Rell Toner Install
1) Perception of Rell Cartridge (when power is on or the cover is closed) End of Life / life span data initialization -> judge to be Rell Cartridge End of Life / life exhausted (simple rell) -> stop printing caused by life exhaustion
2) Operating It is impossible to control appropriate development parameters, for there’s no toner specication data. It runs with the setting of default development parameter. (Image quality will be degraded, for the lack of appropriate respond to the change of time and environment.)
■ Process after CRU life expiration
1) Record the information of End of Life.
2) Clear some information of Operation Area.
-> Supplier/Model Name/MFC date/Serial Number (Manufacture Information)
-> Let cartridge reller initialize manufacture information and life span information.
Product spec and feature
Service Manual
2-34
Samsung Electronics
Printer Driver
Language Monitor
Status Monitor
Printer F/W
Network Card F/W

2.3 S/W Structure and Descriptions

2.3.1 Architecture
The belt CRUM interface board is a transmission belt CRUM interface board of the photoelectric Dry Color Laser Printer, mounted on the printer body, making it possible to physically combine the body and the belt CRUM board.
2.3.2 Language Monitor
Language Monitor is a part of the Printer Driver and the Windows Spool System. The main roll of the
Language Monitor is that sends a job start message to the Status Monitor. Therefore the Status Monitor
can start polling to get the printer status.
The second roll is that sends the job information such as User ID and Job ID to the Status Monitor and the
Printer F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor
that printing job is complete.
2.3.3 Status Monitor
Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs.
Product spec and feature
Service Manual
2-35
Samsung Electronics
2.3.4 Network Interface
Printer Driver
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IP Addr
Printer Data
Printer Driver
Status Monitor Printer Driver
System
Registry
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IP Addr
Printer Data
Set last error status
Get option value
enable/disable
or
polling interval
Get last error status
Set option value
enable/disable
or
polling interval
After polling is started, Status Monitor has to know when it stops the polling. For this reason, the Network
Printer Server should inform of completing job when the printing job is nished. When Status Monitor requests a job status, the Printer Server returns the job table that contains user id, job id, and job status (printing or complete or canceled).
2.3.5 Printer Driver <-> Status Monitor
The Printer Driver and the Status Monitor can set/get some data to the system registry to share the Status Monitor information such as the polling interval. When the user wants to set the option of the Status Monitor manually, he or she can set it using the Printer Driver User Interface. So, if the user set option that the Status Monitor is disabled, the Status Monitor can’s show HTML Help to the user although the error has occurred while printing.
Product spec and feature
Service Manual
2-36
Samsung Electronics
2.3.6 System F/W Flow
Process Output
Photo Sensor ( intensity
of radiation )
LED PWM Output
density
LED PWM decision
Comparator Threshold voltage PWM decision
Color Registration measure
Auto Color Registration pattern printing
Color Registration adjustment
Page Sync. modify
Line Sync. modify
Video Clock Freq. modify
Density pattern printing
LSU temperature control
LED
LSU
Video signal
generator
P Sync.
L Sync.
clock
Video data
PWM
Comparator
PWM
LSU
temperat ure
sensor
ADC
Product spec and feature
Service Manual
2-37
Samsung Electronics
2.3.7 Alarm Shortage
90 ~ 100 % 100 ~ 110 % 110 %~
Toner (C,M,Y,K) Ready Yellow Toner Low Replace Yellow Toner Yellow Toner Exhausted
Transfer Belt Replace Transfer Belt Soon Replace Transfer Belt
Fuser Replace Fuser Soon Replace Fuser
Pickup Rollers (MP/Tray1/Tray2)
2.3.8 Error status
1. Missing/Invalid Consumables
• Install Cyan (Magenta, Yellow, Black) Toner
• Install Transfer Belt
• Invalid Cyan (Magenta, Yellow, Black) Toner
2. Paper JAM
• Jam 0 In Cassette
• Jam Inside Printer
• Jam In Exit Area
3. Cover
• Cover Open : “Cover Open”
• SCF Cove Open
Replace MP Pick-Roller
4. Service Call : Unrecoverable Error
• Engine LSU Error
• Main Motor Error
• Engine Fuser Over(Low) Heat Error + Open Heat Error
• Transfer Belt Error
5. Others
• Ready IP Conict
Product spec and feature
Service Manual
2-38
Samsung Electronics
2.3.9 CRUM Overview
- Stands for “Customer Replaceable Unit Monitor”
- EEPROM, Dell CRUM is used for CRUM Memory.
- CRUM stores various information on consumables (including consumables’ life).
- In DELL1235cn, total four CRUM’s are used
(four on toner cartridges)
CRUM stores the following information
• Model Name
• Supplier ID
• Serial Number
• Company ID
• MFG Date
• Capacity
• Page Count
- Toner Cartridge
- Indicates how many pages are printed by using the consumable
• Dot Count
- Toner Cartridge Only
- Indicates how many dots are printed by using the toner cartridge
• Image Count
• Model ID
Product spec and feature
Service Manual
2-39
Samsung Electronics
2.3.10 Initailize Flow
Product spec and feature
Service Manual
2-40
Samsung Electronics
Disassembly and Reassembly

3. Disassembly and Reassembly

3.1 Precautions when replacing parts

3.1.1 Precautions when assembling and disassembling
* Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, re
or electric shock.
* Do not make any unauthorized changes or additions to the printer, these could cause the printer to
malfunction and create electric shock or re hazards.
* Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of
the wrong screw could lead to system failure, short circuit or electric shock.
* Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will
seriously degrade print quality. There are no serviceable parts inside.
* Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating
and rfe. Damaged cables could lead to electric shock or unit malfunction.
3.1.2 Preautions when handling PBA
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.
>> Precautions when moving and storing PBA
1. Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2. Do not store a PBA where it is exposed to direct sunlight.
>> Precautions when replacing PBA
1. Disconnect power connectors rst, before disconnecting other cables
2. Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.
>> Precautions when checking PBA
1. Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical charge on the body.
2. Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit
or get an electric shock. Take extra care when handling PBAs with moving parts tted such as sensors,
motors or lamps as they may get hot.
3. Take care when tting, or removing, screws. Look out for hidden screws. Always ensure that the correct
screw is used and always ensure that when toothed washers are removed they are retted in their original
positions.
3.1.3 Releasing Plastic Latches
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched.
Service Manual
3-1
Samsung Electronics
Disassembly and Reassembly
Service Manual
3-2
Samsung Electronics

3.2 Parts for Maintenance and Repair

3.2.1 Replacement interval for parts with a limited life
Some of the parts in this printer have a limited life, shorter than that of the whole machine. These parts must be replaced periodically. The table below shows the interval at which these parts should be replaced. The table shows the life of each part, and is measured when using A4 paper. When servicing a machine always check the status of these parts using the control panel and ensure that parts are replaced at the appropriate times otherwise a general degradation in print quality will occur.
Item Pages Printed Part number Remark
Black Toner cartridge Approx. Initial : 1,000 Pages*
Sales : 1,500 Pages*
Color Toner cartridge Approx. Initial : 700 Pages*
Sales : 1,000 Pages*
Imagine unit Approx. 24000 images**
Waste Toner Approx. 2500 images
Pick-up roller Approx. 50,000 pages
Fuser unit Approx. 100,000 black pages or 25,000
color pages
Transfer Unit Approx. 100,000 pages
ITB Approx. 100,000 black pages or 25,000
color pages
ADF Rubber Pad Approx.25,000 Images
ADF Pick up roller Approx.50,000 Images
CLT-K407S, CLT-K4072S (Black)
CLT-C407S, CLT-C4072S (Cyan) CLT-M407S, CLT-M4072S (Magenta) CLT-Y407S, CLT-Y4072S (Yellow)
CLT-R407
CLT-W409
JC97-03028A
JC91-00978A (220V) JC91-00997A (110V)
JC95-01197A
JC96-05874B
JC97-03188B
JC97-03186A
CRU
FRU
* Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page. Usage conditions and
print patterns may cause results to vary.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.
Disassembly and Reassembly
Service Manual
3-3
Samsung Electronics
3.2.2 Printer Cleaning
A printer should be regularly cleaned, especially if it is used in a dusty environment. This will ensure that print quality remains high and failure due to contamination of printing services is less likely to occur.
* Clean the printer with a soft, lint free, cloth dipped in a “Recommended cleaner” “Recommended cleaner”
can be purchased from our service center. (where available)
* Do not touch the transfer roller when cleaning the inside of the printer. Grease and oils from the skin will
contaminate the surface and reduce print quality.
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality
could be low.
* Please refer to the User Manual for cleaning instructions.
Disassembly and Reassembly
Service Manual
3-4
Samsung Electronics

3.3 Information Related to Disassembly and Assembly.

3.3.1 Special service parts
Never disassemble or adjust the items mentioned, a stock of these items should be maintained.
1) Disassembly of the LSU unit
There are no serviceable parts inside the LSU.
Alignment of the mirrors is critical. Opening the LSU will allow dust into the laser and signicantly reduce print quality. It is very dangerous to operate or service a machine with the LSU open or system interlocks disabled. Exposure to laser radiation can cause blindness.
2) Disassembly of the ITB unit
Do not disassemble the ITB. The alignment of
the home sensor is critical and is set up in the factory on a special jig. Incorrect re-assembly will cause print quality degradation.
3) Care of the Toner cartridge
Toner cartridges contain an extremely ne
powder. Please keep toner cartridges away from children. The toner powder contained in the toner cartridge may be harmful and if swallowed you should contact a doctor. Take care not to spill toner - spillages should be cleaned with a vacume cleaner and washed in cold water (hot water sets the toner). Do not touch the developer roller surface as contamination will reduce print quality. Take care not to damage the roller’s surface when installing or removing a toner cartridge.
4) Disassembly of DEVE drive ass’y and the main drive ass’y
The alignment of the drive mechanism is critical
and it has been set up in factory using a jig and a driving gear. It is adjusted for the best gearing alignment. If the motor is disassembled alignment would not be maintained and this could cause operational noise and image problems: image alignment and toner distribution may be affected.
5) Disassembly of terminal parts
Do not adjust the variable resistors on the PBA.
They have been already adjusted in the factory.
6) Disassembly of the fuser unit
- The fuser melts toner onto the paper at a
high temperature: therefore, you need to take special care not to get burned by a hot fuser. When removing the fuser from a set that has recently been operating you need to take extra care.
- Do not touch an AC line (Copper contact) on a
main frame even after removing the fuser.
Disassembly and Reassembly
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Samsung Electronics
3.3.2 Screws used in the printer
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the correct screws are used in the appropriate places.
Sec_Code Location Description Qty
6003-000196 FUSER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 7
6003-000282 FUSER SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 3
6001-000130 DRIVE SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A 1
6002-000440 DRIVE SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A 24
6003-000301 DRIVE SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 1
6003-000152 FRAME SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,- 2
6003-000196 COVER-DUMMY FRAME(Z) SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 EXIT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 FRAME SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 15
6003-000196 GUIDE PICKUP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 GUIDE-RAIL SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000269 FRAME SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 1
6003-000301 FRAME SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 1
6003-000196 COVER-LEFT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 COVER-DUMMY TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 COVER-EXIT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 LINK-LOWER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 PBA USB HOST SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 SPEAKER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6002-000440 COVER-REAR SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A 1
6003-000196 COVER-FRONT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000269 COVER-FRONT SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 2
0201-001081 LSU ADHESIVE-AA;1401C,RED,-,BOND-LOCK SCREW 0.1
6003-000282 LSU SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 10
6003-000282 ELA UNIT-LSU LD SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 2
6002-000308 CARTRIDGE TONER Y SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CARTRIDGE TONER M SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CARTRIDGE TONER C SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CARTRIDGE TONER K SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6003-000282 DRUM UNIT SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 10
6001-000485 ITB SCREW-MACHINE;PH,+,-,M2.6,L4,ZPC(WHT),SWRCH18A,FP,- 1
6003-000282 ITB SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 12
6003-000196 OPE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
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Samsung Electronics
Sec_Code Location Description Qty
6003-000196 PLATEN-UPPER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 OPE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 PLATEN-LOWER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 8
6003-000196 PLATEN-LOW END SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000269 ELA UNIT-SCAN DRIVE SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 2
6003-000196 ADF SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 PLATEN-COVER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 ADF-MAIN SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 8
6003-000196 ELA UNIT-PATH LOWER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000269 ELA HOU-ADF MOTOR SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 2
6003-000196 MEA UNIT-PATH PLATEN SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000264 ADF STACKER SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 1
6003-000196 COVER-DUMMY TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 COVER-HARNESS(LIU) SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 COVER-HARNESS(LSU) SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 COVER-MIDDLE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 COVER-RIGHT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 COVER-SWITCH SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 DRIVE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 7
6003-000196 FUSER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 HARNESS-GND SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 HOUSING-HARNESS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 HVPS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 5
6003-000196 LIU SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 LSU SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 MAIN-BOARD SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 PBA SUB-ADF SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000269 SMPS SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 4
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Samsung Electronics
■ Harness Connection table
No CONNECTION PIN SEC Code
1 Main board LSU 16-(10+5) JC39-00867A
2 Main HVPS 26-26 JC39-00866A
3 Main OPE PANEL 8-8 JC39-01371A
4 SMPS INLET 2-2 JC39-01365A
5 Main board
6 Main board Sensor(Deve Home) 3-3 JC39-00895A
7 Main board Sensor(Empty) 3-3 JC39-00896A
8 Main board BLDC 10-10 JC39-01404A
9 Main board Cover S/W 2-2 JC39-00900A
10 Main board
11 Main board ITB Home Sen I/F 7-5 JC39-00902A
12 ITB Home Sen I/F
13 SMPS FUSER
14 FUSER FUSER 1-1 JC39-01368A
SMPS SIGNAL
SMPS POWER
Eraser Lamp
OPC KEY
ITB Home Sensor
TEMP(Inner)
6-5 4-4
4-(2+2) JC39-00901A
5-(3+2) JC39-00903A
2
JC39-01363A JC39-01364A
JC39-01367A
15 HVPS GND WIRE 1-5 JC39-01366A
16 Main CRUM-JOINT 5-5 JC39-00906A
17 HVPS EXIT 3-3 JC39-00916A
18 HVPS Sensor(Regi) 3-3 JC39-00897A
19 HVPS Waste Toner Sensor 4-4 JC39-00898A
20 Bin Full Sensor Main Board 3 JC39-00912A
21 ADF IF Board Main Board 20 JC39-00924A
22 CIS Module Main Board 12 JC39-00925A
23 ADF Joint Board ADF IF Board 12 JC39-00926A
24 ADF Motor ADF Joint Board 12 JC39-00927A
25 Scan home sensor OPE Board 3 JC39-00928A
26 LIU Board Main Board 30 JC39-00515A
27 USB HOST Board Main Board 5 JC39-00964A
28 Speker LIU Board 2 JC39-01405A
Disassembly and Reassembly
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3.4 Disassembly Procedure

The description of disassembly and reassembly in this manual is listed according to the disassembly
procedures. If you nd the certain unit or Ass’y, please consult the name of unit under the picture.

3.4.1 Cover

Before disassembling,
- Remove the CMYK toner, Toner waste tank, and Drum unit.
1. Remove one screw from the rear of machine.
2. Remove the right side cover by unhooking after open the front cover.
3. Remove the left side cover. And open and remove the rear cover.
4. Open the front cover. Unplug the connector after removing the connector cover. And then remove the front cover.
Disassembly and Reassembly
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Samsung Electronics
ADF pad
ADF pad
ADF pad

3.4.2 ADF Assy (Only 4 in 1 model)

1. Remove the harness cover and then unplug the connector.
2. Lift the ADF Assy up.
3. Open the ADF cover. Remove the ADF pad unit.
4. If the ADF roller is defective, remove the ADF open unit.
5. Release the stacker by pushing it to the direction of arrow.
Disassembly and Reassembly
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Samsung Electronics
6. Remove the Side covers after removing 2 screws.
7. Remove the guide path cover after removing 4 screws.
8. Remove the 4 screw. And remove the guide path unit.
Disassembly and Reassembly
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121
2
121
2

3.4.3 OPE unit

Before disassembling the OPE unit, remove the ADF Assy. (Refer to 3.4.3)
1. Remove the 3 screws under the Scan-OPE unit.
2. Remove the hook of the OPE unit. First, remove the rear area of the OPE unit, and then remove the front area of the OPE unit.
3. Release the OPE unit after unplugging 2 connectors.
Disassembly and Reassembly
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Samsung Electronics
SHEET-ADFSHEET-ADF
SHEET-ADFSHEET-ADF

3.4.4 Sheet ADF

Open the ADF cover. And remove the ADF sheet by using a sharp tool like tweezers
Disassembly and Reassembly
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Samsung Electronics
3 in 1 4 in 13 in 1 4 in 1
3 in 1 4 in 13 in 1 4 in 1

3.4.5 Scanner Assy

Before disassembling the Scan Assy, remove the right cover. (Refer to 3.4.1)
1. Unplug the harness as shown below.
2. Open up the Scan Assy. Remove the Holder link. And remove the link scan from the rail.
Disassembly and Reassembly
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Samsung Electronics
3 in 1 4 in 13 in 1 4 in 1
3. Remove the Scan Assy from SET by lifting up.

3.4.6 CIS unit

Before disassembling the CIS unit, remove the ADF assy, OPE unit. (Refer to 3.4.2~3)
1. Lift the scan upper up. 2. Release the belt.
3. Remove the CIS unit after unplug the cable.
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Samsung Electronics

3.4.7 Middle Cover

Before disassembling the middle cover, remove all covers and Scan Assy. (Refer to 3.4.1~2,5)
1. Open the front cover. Remove the 2 screws.
2. Remove 4 screws. Remove the link-holder. And remove 1 screw.
Disassembly and Reassembly
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Samsung Electronics
ScrewScrew
ScrewScrew
3. Remove 1 screw. Unplug 3 connectors.
4. Unplug the fan connector from the HVPS. Release the middle cover.
Disassembly and Reassembly
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Samsung Electronics

3.4.8 Wireless LAN PBA (Only wireless model)

1. Open the DADF. Remove the WLAN PBA cover. 2. Remove the WLAN PBA after removing 1 screw and 1 connector.
Disassembly and Reassembly
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Samsung Electronics

3.4.9 ITB

1. Open the front cover. Unplug the connector from OPE PBA.
2. Hold the ITB and take out it to the direction of arrow.
Disassembly and Reassembly
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Samsung Electronics

3.4.10 Fuser

1. Remove the Right cover. And remove the 2
connector as shown below.
Caution - The fuser is very hot. So turn the printer
off and wait until the printer to cool before replacing it.
2. Remove the 4 screw, and move the shaft as shown below. And remove the Fuser unit.
Disassembly and Reassembly
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Samsung Electronics

3.4.11 HVPS board

1. Remove the 5 screws and unplug the 2 connectors, 1 at cable. And remove the one hook of the center.

3.4.12 Main PBA

1. Remove the harness cover after remove the one screw.
2. Remove the all harness and 4 screws. And release the Main PBA.
Disassembly and Reassembly
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Samsung Electronics
Harness cover

3.4.13 SMPS board

1. Unplug all connector. Remove 4 screws. And release the SMPS board.

3.4.14 LSU Unit

1. To remove the LSU from the bottom of the SET,
rst remove the harness cover after remove the
2 screws. And remove the 3 screws.
2. Release the LSU unit after remove the 2 Flat cable.
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Samsung Electronics

3.4.15 Holder Pad

1. Remove the sub PBA. And release the Guide Pick up unit after remove the 4 screws.
2. Release the holder pad after remove the hook of both side.
Disassembly and Reassembly
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Samsung Electronics

3.4.16 Transfer roller Assy

1. Remove the Transfer roller by pushing the hook from the rear cover.
Disassembly and Reassembly
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Samsung Electronics

3.4.17 Pick up roller

Before disassembling, remove the Guide Pick up unit. (refer to 3.4.14)
1. Remove the hook from the position A and push to the left side.
2. Separate the Pick up roller Ass’y after release the position B.
3. Remove the hook of the part C, B in sequence.
4. Separate the Pick up rubber.
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Samsung Electronics
Cover-SwitchCover-Switch
Cover-SwitchCover-Switch

3.4.18 Main drive unit

1. Remove the main PBA and SMPS board. (Refer to 3.4.12~13)
2. Remove the cover switch after removing 1 screw.
3. Release the main drive unit after removing 7 screws.
Alignment & Troubleshooting
1 3 4 7 852
10
1112 5
6
1415 13 9

4. Alignment & Troubleshooting

This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair, EDC mode using method, Jam removing method, and so on. It includes the contents of manual.

4.1 Alignment and Adjustments

4.1.1 Control Panel overview

This control panel may differ from your machine depending on its model.
■ CLX-3185/CLX-3185N
1 Power Allow you to turn the power on and off.
2 Eco Copy Reduces toner consumption and paper usage.
3 ID Copy Allows you to coy both sides the ID card like a driver’s license to a single side of paper.
4 Display Shows the current status and prompts during an operation.
5 Left/Right Arrow Scrolls through the options available in the selected menu and increases or decreases values.
6 OK Conrms the selection on the screen.
7 Menu Enters Menu mode and scrolls through the available menus.
8 Stop/Clear Stops an operation at any time. In ready mode, clears/cancels the copy options such as the
darkness, the document type setting, the copy size and the number of copies.
9 Status Shows the status of your machine.
10 Start (Color) Begins a printing job in color mode.
11 Start (Black) Begins a printing job in black and white mode.
12 Back Sends you back to the upper menu level.
13 Toner Color The toner colors shown below LCD display co-works with the display messages.
14 Scan to Sends scanned data.
15 Print Screen
(CLX-3185)
Direct USB
(CLX-3185N)
Prints the displayed screen of your monitor.
Allows you to directly print les stored on a USB memory device when it is inserted into the USB memory port on the front of your machine.
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Alignment & Troubleshooting
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15161718192122 20 7
1 3 4 6 8 1110 13 145 7 1292
■ CLX-3185FN/CLX-3185FW
1 Power Allow you to turn the power on and off.
2 Eco Copy
Reduces toner consumption and paper usage.
(CLX-3185FN)
Direct USB
(CLX-3185FW)
Allows you to directly print les stored on a USB memory device when it is inserted into the USB memory port on the front of your machine.
3 ID Copy Allows you to coy both sides the ID card like a driver’s license to a single side of paper.
4 Display Shows the current status and prompts during an operation.
5 Copy Activates Copy mode.
6 Fax Activates Fax mode.
7 Left/Right Arrow Scrolls through the options available in the selected menu and increases or decreases values.
8 Menu Enters Menu mode and scrolls through the available menus.
9 OK Conrms the selection on the screen.
10 Number Keypad Dials a number or enters alphanumeric characters.
11 Address Book Allows you to search for stored email addresses.
12 Redial/Pause Redials the last number in ready mode, or inserts a pause into a fax number in Edit mode.
13 Start (Black) Begins a printing job in black and white mode.
14 Stop/Clear Stops an operations at nay time. In ready mode, clears/cancels the copy options such as the
darkness, the document type setting, the copy size and the number of copies.
15 Wireless LED
Shows the current status of the wireless network connection.
(CLX-3185FW)
16 Status LED Shows the status of your machine.
17 Start (Color) Begins a printing job in color mode.
18 On Hook Dial Engages the telephone line.
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Samsung Electronics

4.1.2 Understanding The Status LED

The color of the Status LED indicates the machine’s current status.
Status Description
Off • The machine is off-line.
• The machine is in power saver mode. When data is received or any
button is pressed, it switches to on-line automatically.
• Wireless function can not be used.
Green Blinking • When the green LED slowly blinks, the machine is receiving data from a
computer.
• When the green LED blinks rapidly, the machine is printing data.
On The machine is on-line and can be used.
Blue On When the machine is connected to a wireless network, Wireless LED
lights on blue (CLX-3185FW only).
Red Blinking • A minor error has occurred and the machine is waiting for the error to be
cleared. Check the display message. When the problem is cleared, the
machine resumes.
• A small amount of toner is left in the cartridge.
The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner.
On • A toner cartridge has almost reached the end of its estimated cartridge
life. It is recommended to replace the toner cartridge.
• A paper jam has occurred.
• The door is opened. Close the door.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error. Check the display
message.
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4.1.3 Paper path

Scan
Roller
ADF Roller
Pick up
Roller
Exit Roller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
Scan
Roller
ADF Roller
Pick up
Roller
Exit Roller
Scan
Roller
ADF Roller
Pick up
Roller
Exit Roller
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
T2
Roller
Regi.
Roller
T1
Roller
Pick up
Roller
Waste
Tank
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4.1.3.1 Clearing paper jams
When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to
locate and clear the paper jam.
Message Location of jam
Paper Jam 0
Open/Close Door
In the paper feed area or inside the machine
Paper Jam 1 Check Inside
Paper Jam 2 Check Inside
Inside the machine
Inside the machine and in the fuser area
In the tray 1
1. Open and close the front door. The jammed paper is automatically ejected from the machine. If the paper does not exit, go to the next step.
2. Pull out tray 1 out of the machine.
3. Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge.
4. Insert the tray 1 back into
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1
2
1
2
In the fuser unit area
If paper is jammed in the fuser unit area, follow the next steps to release the jammed paper.
1. Open the scan unit rst and then inner cover.
3. To remove the jammed paper, open the rear door.
4. Carefully remove the paper by pulling in the direction as shown below. Most of the jammed paper can be removed in this step.
2. Holding the inner cover open, carefully take the jammed paper out of the machine. The inner cover will then close automatically. Lower down the scan unit gently until it is completely closed. Make sure that it is securely latched. Printing automatically resumes.
5. Close the rear door. Printing automatically resumes.
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1
1
2
1
2
In the paper exit area
1. Open and close the front door. The jammed paper is automatically ejected from the machine.
2. Gently pull the paper out the output tray.
If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.
4. If you see the jammed paper, pull it straight up. Skip to step 10.
If you do not see the paper or if there is any resistance when you pull, stop and go to the next step.
5. Pull up the fuser lever.
3. Open the rear cover.
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1
2
1
2
6. Open the scan unit rst and then inner cover.
7. Carefully take the jammed paper out of the machine.
8. Lower down the scan unit gently and slowly until it completely closed. Make sure that it is securely latched.
9. Pull down the fuser lever.
10. Close the rear door. Printing automatically
resumes.
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4.1.4 Menu Map

The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu on the control panel.
ITEMS OPTION
Fax Feature
b
Darkness Resolution Multi Send Delay Send Priority Send Forward Secure Receive Add Page Cancel Job
Fax Setup
b
Sending Redial Times Redial Term
Prex Dial
ECM Mode Send Report Image TCR Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Change Default Resolution Darkness Auto Report
ITEMS OPTION
Copy Feature Reduce/Enlarge
Darkness Original Type Layout Adjust Bkgd. Gray Enhance Eco Copy
Copy Setup Change Default
Copies Copy Collation Reduce/Enlarge Darkness Original Type Eco Copy
a
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ITEMS OPTION
System Setup
Machine Setup Machine ID Machine Fax No Date & Time Clock Mode Language Default Mode Power Save Timeout Altitude Adj. Auto Continue Import Setting Export Setting Paper Setup Paper Size Paper Type Sound/Volume Key Sound Alarm Sound Speaker Ringer Report All Report
Conguration
Supplies Info Address Book Send Report Sent Report Fax RCV Report Schedule Jobs Junk Fax Report Network Info.
User Auth List
PCL Font List Fax Option Maintenance Supplies Life Color Serial Number Clear Setting All Settings Fax Setup Copy Setup Scan Setup System Setup Network Setup Address Book Sent Report Fax RCV Report
ITEMS OPTION
Network
b
b
b
c
TCP/IP DHCP BOOTP Static
TCP/IP (IPv6)
IPv6 Activate
DHCPv6 Cong
Ethernet Speed Auto 10M Half 10M Full 100M Half 100M Full
Wireless WLAN Setting WLAN Default
b
b
WLAN Signal
Clear Setting Network Info.
a. CLX-3185/CLX-3185N/CLX-3185FN only
b
b
b
b
b
b
c
c
b
b
c
b
b
b
b. CLX-3185FN/CLX-3185FW only c. CLX-3185N/CLX-3185FN/CLX-3185FW only
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4.1.4.1 Accessing to menus
The next steps are the example to print the menu map of this machine, and they are the general way to
select menu and congure your machine.
1. Make sure your machine is properly connected all the necessary cables, and turn on the machine.
2. Press the Menu button until you see the menu (ex. Information) you want on the bottom line of the display.
3. Press the OK button to access the menu.
4. Press the Left/right arrow buttons until the menu item (ex. Menu Map) you want displays on the bottom
line.
5. Press the OK button to conrm the selected item.
6. Press the Left/right arrow buttons until the menu item (ex. Print?) you want displays on the bottom line.
7. Press the OK button to process your selection, save your input or selection.
An asterisk (*) appears next to the selection on the display, indicating that it is now the default.
8. To exit the menu, press the Back button repeatedly, or the Stop button.
Note - If you want to set the basic menu items, please consult the user guide.
4.1.4.2 Useful menu item for service
a) Printing a report
You can print a report on the machine’s conguration or font list, etc.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Report appears and press OK.
4. Press the left/right arrow until the report or list you want to print appears and press OK. To print all reports and lists, select All Report.
5. Press OK when Yes appears to conrm printing. The selected information prints out.
b) Clearing memory
You can selectively clear information stored in your machine’s memory.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Clear Setting appears and press OK.
4. Press the left/right arrow until the item you want to clear appears and press OK.
5. Press OK when Yes appears to conrm clearing.
6. Repeat steps 4 through 5 to clear another item.
7. Press Stop/Clear to return to ready mode.
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c) Adjusting the color contrast
Color menu allows you to adjust the color setting.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press the left/right arrow until Color appears and press OK.
5. Press the left/right arrow until Custom Color appears and press OK.
6. Press the left/right arrow until the color menu you want to appears on display and press OK.
7. Press Stop/Clear to return to ready mode.
d) Finding the serial number
When you call for service or register as a user on the Samsung website, the machine’s serial number by
taking the following steps.
1. Press Menu on the control panel.
2. Press the left/right arrow until System Setup appears and press OK.
3. Press the left/right arrow until Maintenance appears and press OK.
4. Press the left/right arrow until Serial Number appears and press OK.
5. Check your machine’s serial number.
6. Press Stop/Clear to return to ready mode.
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4.1.5 F/W Upgrade

1) Via USB or Network(SWS/SWAS)
- You can upgrade F/W via USB or Network whenever the printer is “Ready”
- Make sure connecting Printers to the computer with a USB cable
2) Via Using F/W Download Mode
step 1) Make sure connecting Printers to the computer with a USB cable. step 2) Power on while pressing the STOP Key.
(You can see “Download mode . Press STOP key” on LCD. See picture #1) step 3) Press STOP Key one more time and display of LCD is changed “Wait Image”(See picture#2) step 4) Download F/W via USB
※ In the case of Download Mode, If STOP Key is pressed when Printer is not connected to computer
with USB, Error message happens (Error message : Image Error, Reset Printer)
picture#1 picture#2
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Samsung Electronics
Menu Menu
ID copyMenu Menu BackLeft Right
Dram Test
Supplies Info
a
w
M
Dial Mode
a
wDrRoSh
Supplies Info
Component
Check

4.1.6 Tech Mode

4.1.6.1 How to Enter Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause
of a malfunction.
While in Tech mode, the machine still performs all normal operations.
To enter the Tech mode (4 in 1)
To enter the Tech mode, press
briey displays ‘TECH’, the machine has entered service (tech) mode.
in sequence, and the LCD
To enter the Tech mode (3 in 1)
To enter the Tech mode, press
briey displays ‘TECH’, the machine has entered service (tech) mode.
in sequence, and the LCD
4.1.6.2 Setting-up System in Tech Mode
In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction.
4 in 1
Data Setup
Send Level DTMF Level Pause Time
Modem Speed Error Rate Clear All Mem. Clear Counts Dial Tone
M
chine Test
S
itch Test
odem Test
D
ram Test
R
om Test
S
hading Test
Report
All Report Protocol Configuration
Error Info Usage Page Component Check Service Support Fax option
3 in 1
Data Setup
Clear All Mem Clear Counts
M
chine Test
S
itch Test
am Test
m Test ading Test
Report
All Report Configuration Supplies Info Error Info Usage Page
Service Support
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4.1.6.3 Data Setup
SEND LEVEL
You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm. Caution : The Send Fax Level is set at the best condition in the shipment from factory. Never change settings arbitrarily.
DIAL MODE
This function can choose dial method. *Default : Dial(Dial/Pulse)
MODEM SPEED
You can set the maximum modem speed. Communication is done with modem speed automatically set at lower speed when communicating with a slower speed modem since communication is done on the standard of the side where modem speed is low for transmission/reception. It is best set 33.6Kbps as default setting.
ERROR RATE
When the error rate is about exceed the set value, the Baud rate automatically adjusts to 2400 bps. This ensures that the error rate remains below the set value. You can select the rate between 5% and 10%.
CLEAR ALL MEMORY
The function resets the system to factory default settings. This function is used to reset the system to the initial value when the product is functioning abnormally. All the values are returned to the default values, and all the information, which was set by the user, will be erased.
NOTICE : Always perform a memory clear after replacing the main board. Otherwise, the system may not operate properly.
CLEAR COUNTS
The function resets the the count information for Total page, FLT Scan, ADF Scan, Image count, Transfer belt, Fuser, Transfer roller, Tray1 roller. Please reset the count after replacing the related part.
Dial Tone
This function can choose whether to detect the dial tone or not at auto dial.
- On : If the dial tone is detected, dial progresses normally. If not, fax communication will be terminated.
- Off : Dial will progress regardless of dial tone detection.
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4.1.6.4 Machine Test
SWITCH TEST
Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window
each time you press a key.
MODEM TEST
Use this feature to hear various transmission signals to the telephone line from the modem and to check the
modem. If no transmission signal sound is heard, it means the modem part of the main board malfunctioned.
DRAM TEST
Use this feature to test the machine’s DRAM. The result appears in the LCD display.
If all memory is working normally, the LCD shows << O K >>
ROM TEST
Use this feature to test the machine’S ROM. The result and the software version appear in the LCD display.
• FLASH VER : 1.00 V
• ENGINE VER :1.00V
SHADING TEST
The function is to get the optimum scan quality by the
specic character of the CIS(Contact Image Sensor).
If the copy image quality is poor, perform this function to check the condition CIS unit.
< Method >
1. Select the [ADJUST SHADING] at the TECH MODE.
2. Push the SET UP button then an image will be scanned.
3. After the scan, CIS SHADING PROFILE will be
print out.
4. If the printed image is different to the image, the
CIS is defect.
NOTICE : When you test CIS, make sure that the
cover is closed.
4.1.6.5 Report
PROTOCOL LIST
This list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or receiving
operation. Use this list to check for send and receive errors. If a communication error occurs while the
machine is in TECH mode, the protocol list will print automatically.
OTHER ITEM
This list provides a list of the user system data settings and tech mode settings.
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Conguration report
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supplies information report
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Samsung Electronics
Motor Test
Main Motor
Solenoid Test
Dev Clutch Relay 1 Relay 2 Relay 3 Regi. Clutch T2 Clutch ITB Clutch Tray1 Clutch
Sensor Test
Regi. Sensor Exit Sensor Waste Box Cover Tray1 Empty
LSU Fuser Test
LSU Motor LSU Power Laser Diode Eraser Fuser
HVPS Test
Charger T1 T2 T2 REVERSE Dev DC Dev AC Vpp Dev AC
Maintenance
Fuser Transfer Roll FCF P/U Roller ITB
Regi. Set
Yellow Magenta Cyan Black
Motor Test
Main Motor
Solenoid Test
Dev Clutch Relay 1 Relay 2 Relay 3 Regi. Clutch T2 Clutch ITB Clutch Tray1 Clutch
Sensor Test
Regi. Sensor Exit Sensor Waste Box Cover Tray1 Empty
LSU Fuser Test
LSU Motor LSU Power Laser Diode Eraser Fuser
HVPS Test
Charger T1 T2 T2 REVERSE Dev DC Dev AC Vpp Dev AC
Maintenance
Fuser Transfer Roll FCF P/U Roller ITB
Regi. Set
Yellow Magenta Cyan Black

4.1.7 EDC Mode

EDC Mode is independently controled system F/W and Diagnose printer’s each function.
■ Method to enter
After Power On, wait a minute(about 30 seconds) And, it is displayed to panel, “Ready to XXXX”
Execute EDC Program, click to Menu key.
And, it is displayed to application “EDC Main <Motor Test>”
Next, to use below key, test edc mode.
■ Keys
Key Description
Exit Close program
■ Menu Organization
Update LCD Update value (ex : sensor value)
Menu Move to the top menu
Left/Right arrow Move test item
Enter Start testing or select Sub-item
Upper level Stop testing or the upper menu
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■ EDC Mode Menu
Motor Test
Item Description
Main Motor If motor lock signal is normal, “Successed” message will be displayed.
When motor lock signal is abnormal , “failed” message will be displayed. When “Upper Level” is pushed, “off” message will be displayed.
Solenoid Test
Item Description
Dev Clutch When “enter” key is pushed, ”Dev Clutch ON” message will be displayed.
“Upper Level” is pushed, ”Dev Clutch Off” message will be displayed.
Relay 1 When “enter” key is pushed, ”Relay 1 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 1 Off” message will be displayed on.
Relay 2 When “enter” key is pushed, ”Relay 2 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 2 Off” message will be displayed.
Relay 3 When “enter” key is pushed, ”Relay 3 ON” message will be displayed.
“Upper Level” is pushed, ”Relay 3 Off” message will be displayed.
Regi Clutch When “enter” key is pushed, ” REGI Clutch ON” message will be
displayed. “Upper Level” is pushed, ” REGI Clutch Off” message will be
displayed.
T2 Clutch When “enter” key is pushed, ” T2 Clutch ON” message will be displayed.
“Upper Level” is pushed, ” T2 Clutch Off” message will be displayed.
ITB Clutch When “enter” key is pushed, ” ITB Clutch ON” message will be displayed.
“Upper Level” is pushed, ” ITB Clutch Off” message will be displayed.
Tray1 Clutch When “enter” key is pushed, ” Tray1 Clutch ON” message will be
displayed. “Upper Level” is pushed, ” Tray1 Clutch Off” message will be
displayed.
Sensor Test
Item Description
Regi. Sensor If actuator is checked by sensor, "Without Paper" message will be displayed.
if not, "With Paper" message will be.
Exit Sensor If actuator is checked by sensor, "Without Paper" message will be displayed.
if not, "With Paper" message will be.
Waste Box If waste Box exists , “Installed“ message will be displayed. If not, “Not
Installed“ message will be.
Cover If cover is opened, " Opened“ message will be displayed. If not, "Closed"
message will be.
Tray1 Empty If paper exists in the tray, "With Paper" will be displayed. If not, "Without
Paper" message will be.
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HVPS Test
Item Description
Charger When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared.
T1 When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared.
T2 When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared.
T2 REVERSE When “enter” key is pushed, “T2 REVERSE On” message will be displayed.
If not, “T2 REVERSE Off“ will be.
Charger When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared.
Dev DC When “enter” key is pushed, “DUTY : x%*” message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is disappeared.
Dev AC Vpp When “enter” key is pushed, “DUTY : x%*” message will be displayed. And
then Left/Right arrow is selected, x% is increased or decreased. And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is
disappeared.
Dev AC When “enter” key is pushed, “DUTY : x%*” message will be displayed. And
then Left/Right arrow is selected, x% is increased or decreased. And “DUTY : x%” message will be displayed. * is disappeared. And then “enter” key is pushed, x%*” message will be displayed. When “Upper Level” is pushed, * is
disappeared.
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HVPS Duty Table (Example)
Item Description
Charger Duty : 50% -> “-789V”, Range : -81V ~ -1689V
T1 Duty : 50% -> “1159V”, Range : 122V ~ 2188V
T2 Duty : 50% -> “2552V”, Range : 264V ~ 4730V
Supply DC Duty : 50% -> “-269V”, Range : -1V ~ -591V
AC, Vpp Duty : 50%-> “1210V” , Range : 800V ~ 2160V
Maintenance
Item Description
Fuser When “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
Transfer When “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
FCF Pick Up Roll When “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
ITB When “enter” key is pushed, “Initialized” message will be displayed.
When “Upper Level” is pushed, “Off” message is disappeared.
Regi. Set
Item Description
Yellow When “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
Magenta When “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
Cyan When “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
Black When “enter” key is pushed, “* xdot” message will be displayed.
“*” displayed current setting.
And then Left/Right arrow is selected, xdot is increased or decreased.
“*” is disappeared. And then “enter” key is pushed, “*” will be displayed.
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No Roller Period Phenomenon
1 OPC Drum 188.5mm White and Black Spots
2 Charge Roller 37.7mm Black Spot and line and Periodic Band
3 Supply Roller 32.7mm Periodic Band by little difference of density
4
Developing Roller
26.0mm White Spot, Horizontal black band
5
1stTransfer Roller
43.8mm Ghost, Damaged Image by abnormal tranfer
6
2ndTransfer Roller
54.64mm Ghost, Damaged Image by abnormal tranfer
7 50.3mm BackgroundPressure Roller
8 86.4mm Black Spots or Vertical Black BandHeat Roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure roller
Charge roller
Exit roller
Deve roller
Supply roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure roller
Charge roller
Exit roller
Deve roller
Supply roller

4.1.8 Periodic Defective Image

If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller. Refer to the table below and check the condition of the appropriate roller.
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Samsung Electronics

4.1.9 Error Message

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
Code LCD message Symptom Solution
S2-4110 Door open
Close it
A1-1113 Error #A1-1113 Your machine’s memory has
Call for service
A3-3311 Error #A3-3311 Connection with the SMTP server
Call for service
C1-2110 Prepare Toner
The motor does not work properly.
Temperature sensor has some problem.
Ther front door is not securely latched.
become full while trying to store an original into memory.
Check if the motor is working. If the motor is not working, reconnect the motor connector or replace the motor.
failed.
1. Turn the power button off and on.
2. Check the output of the temp. sensor.
3. Replace the main board.
Small amount of toner is left in the yellow cartridge. The estimated cartridge life of toner is close.
1. Close the door until it locks into place.
2. Check if the cover open switch is work properly. If it is defective, replace it.
3. If the problem persists, replace the main PBA.
To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available.
Ask the sender to try again.
Check the server settings and the network cable.
Try again.
Prepare a new cartridge for a replacement.
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Code LCD message Symptom Solution
C1-2120 C1-2130
Replace Toner
The yellow toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when
this message appears. Using a
cartridge beyond this stage can result in printing quality issues.
C1-2411 Install toner
C1-2512 Not compatible
Yellow toner
C1-3110 Prepare Toner
C1-3120 C1-3130
Replace Toner
The yellow toner cartridge is installed improperly or not installed.
The yellow toner cartridge is not suitable for your machine.
Small amount of toner is left in the magenta cartridge. The estimated cartridge life of toner is close.
The magenta toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
Install the yellow toner cartridge with a Samsung-genuine cartridge
Prepare a new cartridge for a replacement.
If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when
this message appears. Using a
cartridge beyond this stage can result in printing quality issues.
C1-3411 Install Toner
The magenta toner cartridge is installed improperly or not installed.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
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Code LCD message Symptom Solution
C1-3512 Not compatible
magenta toner
C1-4110 Prepare Toner
C1-4120 C1-4130
Replace Toner
The magenta toner cartridge is not suitable for your machine.
Small amount of toner is left in the cyan cartridge. The estimated cartridge life of toner is close.
The cyan toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
Install the yellow toner cartridge with a Samsung-genuine cartridge
Prepare a new cartridge for a replacement.
If Stop, Continue or Mono Only appears in the LCD display, choose one of them. If you select Stop, the machine stops printing and you cannot print anymore without changing the cartridge. If you select Continue, the machine keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only. Replace the toner cartridge for the best print quality when
this message appears. Using a
cartridge beyond this stage can result in printing quality issues.
C1-4411 Install toner
C1-4512 Not compatible
cyan toner
C1-5110 Prepare Toner
The cyan toner cartridge is installed improperly or not installed.
The cyan toner cartridge is not suitable for your machine.
Small amount of toner is left in the black cartridge. The estimated cartridge life of toner is close.
Reinstall the toner cartridge two or
three times to conrm it is seated
properly.
Install the yellow toner cartridge with a Samsung-genuine cartridge
Prepare a new cartridge for a replacement.
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