Sub-Zero & Wolf 700BF(I), 700BC(I), 700BR, 700TCI, 700TFI Owner's Manual

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USE & CARE GUIDE
Integrated Refrigeration
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Contents
Important Note
Integrated Refrigeration . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Integrated Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Integrated Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Integrated Use & Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keeping Food at Its Best . . . . . . . . . . . . . . . . . . . . . . . . 21
Food Storage Recommendations . . . . . . . . . . . . . . . . . 25
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sub-Zero Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Features and specifications are subject to change at any time without notice. Visit our website, subzero.com for the most up-to-date information.
o ensure the safe and efficient use of Sub-Zero equip-
T ment, please take note of the following types of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially important.
CAUTION signals a situation where minor injury or product damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or death if precautions are not followed.
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Integrated Refrigeration 3
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Thank You
hank you for purchasing your new Sub-Zero integrated
T unit. With Sub-Zero, you can rely on a 60-year tradition of quality and reliability. The integrated line brings together the latest and finest features in home refrigeration to give you the freshest food possible.
Your Sub-Zero is protected by a warranty that is one of the finest in the industry. Take a moment to read the warranty statement at the end of this guide and refer to it should service become necessary.
This use & care guide will answer most of your questions about the features, operation and maintenance of your integrated unit. If you have questions that are not addressed here, call Sub-Zero customer care at 800-222-7820 or visit our website, subzero.com.
Integrated Refrigeration
he Sub-Zero integrated line brings you true innovation!
T It is the first integrated systems approach to domestic refrigeration, offering you three significant advantages.
Integrated refrigeration systems gives you the choice
of refrigerator or freezer options to meet your needs. The ergonomic division of space increases your access to storage areas.
Integrated refrigeration systems gives you the choice
of location of refrigeration units throughout your kitchen and home. This helps you meet your individual needs for the way you use refrigeration within your home.
Integrated refrigeration systems gives you total
aesthetic integration with cabinets you have chosen. Refrigeration units, in essence, are refrigeration cabinets. They literally become a part of the kitchen furniture.
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Integrated Features 4
Integrated Features
Models IC-27R and 736TCI have a sealed crisper with
Integrated refrigeration systems offer “point-of-use”
refrigeration that integrates with cabinetry anywhere in the home.
removable dividers. It is large and deep, with smooth sides for easy cleaning.
Integrated combination units, except model 700BC(I),
have the Sub-Zero dual refrigeration system, which ensures the freshest food and energy efficiency at the same time. You have precise independent control of the refrigerator and freezer sections.
Integrated models meet strict Department of Energy
requirements.
A microprocessor controls all electronic functions,
including temperature, adaptive defrost, lights, cooling fan and door/drawer ajar warning. Electronic digital controls lets you monitor and adjust all temperature zones in the unit.
Seamless molding forms the front of each unit’s
interior, giving a sculptured look that is both utilitarian and elegant.
Flat to the ceiling, superior lighting provides white,
efficient light in the top compartment and drawers.
A single sculptured molding, with tempered glass
molded into it, forms each sealed, adjustable shelf. This design feature prevents spills from dripping throughout the unit.
A divided dairy compartment is standard on model
IC-27R and tall refrigerator and combination units. This adjustable compartment is a convenient place for dairy foods and small items that need a fresh environment.
All column and tall models have adjustable door
shelves. Column models also feature shallow door shelves.
An interchangeable lift-up crisper cover provides for
maximum humidity in the base and tall refrigerator units and in the upper refrigerator drawer of base combination units, helping you keep produce at its best quality, longer. The middle drawer of column model IC-27R is a sealed crisper.
For models with an automatic ice maker, the clear
molded ice container is easily removable.
The dual-action hinge has a built-in 90° door stop.
Sub-Zero products are covered by a two, five and
twelve year residential warranty (exclusions apply). See warranty details at the end of this guide.
The enclosed deli drawer gives you a convenient area
for deli foods or other small items.
Drawer models are certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org. Column and tall models require installation of a harness kit. For details about the harness kit, contact your authorized Sub-Zero dealer.
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Integrated Models 5
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Model IC-27R
ALL REFRIGERATOR COLUMN
Electronic digital control panel
Seamless molding
Adjustable spill­proof glass shelves
Location of rating plate
High-humidity crisper drawer
Refrigerator storage drawers
Kickplate/grille
Model IC-27FI
ALL FREEZER COLUMN
Electronic digital control panel
Adjustable dairy compartment
Adjustable door shelves
Stationary shelf
User reference card
Shallow door shelves
Magnetic door gaskets
Seamless molding
Adjustable wire shelves
Automatic ice maker
Location of rating plate
Freezer storage drawers
Kickplate/grille
Adjustable door shelves
Stationary shelf
Ice storage container
Adjustable shallow door shelves
Magnetic door gaskets
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Integrated Models 6
Model 700TR
ALL REFRIGERATOR
Electronic digital control panel
Seamless molding
Adjustable spill­proof glass shelves
Adjustable glass shelf and deli drawer
Stationary shelf
Location of rating plate
Magnetic door and drawer gaskets
Kickplate/grille
Model 736TR
ALL REFRIGERATOR
Electronic digital control panel
Adjustable dairy compartment
Adjustable door shelves
Removable crisper cover
Upper refrigerator storage drawer
Lower refrigerator storage drawer
Seamless molding
Adjustable spill­proof glass shelves
Adjustable glass shelf and deli drawer
Stationary shelf
Location of rating plate
Magnetic door and drawer gaskets
Kickplate/grille
Adjustable dairy compartment
Adjustable door shelves
Removable crisper cover
Upper refrigerator storage drawer
Lower refrigerator storage drawer
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Integrated Models 7
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Model 700TFI
ALL FREEZER
Electronic digital control panel
Adjustable glass shelves
Stationary shelf
Seamless molding
Adjustable door shelves
Location of rating plate
Automatic ice maker
Kickplate/grille
Model 736TFI
ALL FREEZER
Electronic digital control panel
Adjustable wire shelves
Stationary shelf
Magnetic door and drawer gaskets
Upper freezer storage drawer
Lower freezer storage drawer
Seamless molding
Adjustable door shelves
Location of rating plate
Automatic ice maker
Kickplate/grille
Magnetic door and drawer gaskets
Upper freezer storage drawer
Lower freezer storage drawer
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Integrated Models 8
Model 700TCI
COMBINATION REFRIGERATOR / FREEZER
Electronic digital control panel
Seamless molding
Adjustable spill­proof glass shelves
Adjustable glass shelf and deli drawer
Stationary shelf
Location of rating plate
Automatic ice maker
Kickplate/grille
Model 736TCI
COMBINATION REFRIGERATOR / FREEZER
Electronic digital control panel
Adjustable dairy compartment
Adjustable door shelves
Magnetic door and drawer gaskets
Upper freezer storage drawer
Lower freezer storage drawer
Seamless molding
Adjustable spill­proof glass shelves
Crisper drawer
Location of rating plate
Automatic ice maker
Kickplate/grille
Adjustable dairy compartment
Adjustable door shelves
Magnetic door and drawer gaskets
Upper freezer storage drawer
Lower freezer storage drawer
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Integrated Models 9
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Model 700BR
REFRIGERATOR DRAWERS
Seamless molding
Removable crisper cover
Location of rating plate
Magnetic drawer gaskets
Kickplate/grille Lower refrigerator
Electronic digital control panel
Upper refrigerator storage drawer
storage drawer
Model 700BF(I)
FREEZER DRAWERS
Seamless molding Electronic digital
Location of rating plate
Magnetic drawer gaskets
Kickplate/grille
control panel
Upper freezer storage drawer
Automatic ice maker (model 700BFI)
Lower freezer storage drawer
Model 700BC(I)
REFRIGERATOR / FREEZER DRAWERS
Seamless molding
Location of rating plate
Magnetic drawer gaskets
Kickplate/grille Automatic ice maker
Removable crisper cover
Electronic digital control panel
Upper refrigerator storage drawer
(model 700BCI)
Lower freezer storage drawer
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Integrated Use & Care 10
C O L DER
W A RMER
REFRI
G
ERA T OR
FR EEZ
ER
C OLD
ER
W A RM
ER
I CE
O N /OFF
O N /O
FF
U N I T
O N /O
FF
Electronic Control System
he electronic control system of your Sub-Zero integrated
T unit provides you with the best control of your refrigerated foods. By maintaining recommended refrigerator and freezer temperatures, you can keep food safe and retain the best quality possible.
A microprocessor accurately controls the temperature of the cooling zones. It samples the temperature every second and makes adjustments to maintain the tempera­ture you have indicated.
The electronic control panel is located on the top of column and tall models, and in the top drawer of drawer models. All of the essential controls and information are displayed in this easy-to-reach-and-see panel. Refer to the illustrations below for location of the electronic control panel. Note that for single zone units and units that cannot support an ice maker, the electronic control panel will be slightly different.
LCD DISPLAY
The liquid crystal display (LCD) located on the electronic control panel shows the actual temperature of different zones in your unit.
TEMPERATURE CONTROL
Integrated units are factory preset to maintain refrigerator zones at 38°F temperature range for refrigerator zones is 34°F 45°F
(7°C) and the temperature range for freezer zones is
-5°F
(-21°C) to +5°F (-15°C).
(3°C) and freezer zones at 0°F (-18°C). The
(1°C) to
For combination models, there are two sets of WARMER and COLDER key pads on the electronic control panel. One is for the upper refrigerator zone and the other for the lower freezer drawers. Models 700TR and 736TR also have two sets of key pads, one for the upper zone and the other for the drawers. Column models and single-zone refrigerator and freezer units have only one set of WARMER and COLDER key pads.
The COLDER key pad allows you to decrease the temper­ature of a selected zone in one-degree increments.
Similar to the COLDER key pad, you can raise the temper­ature in any zone in one-degree increments by pressing the WARMER key pad.
IMPORTANT NOTE: Always allow 24 hours for the unit to
reach the temperature you set.
If there is a temperature or ice maker problem, you’ll be alerted by a flashing SERVICE indicator light in the LCD display.
POWER
The UNIT ON/OFF key pad (POWER for column models), located on the electronic control panel, will turn off all electrical power to the unit. This key pad can be used for shutting down the unit for servicing or extended vacations.
Control panel (tall model shown).
Drawer unit control panel.
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Integrated Use & Care 11
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Electronic Control System
ICE MAKER CONTROL
The ICE ON/OFF key pad, located on the electronic control panel, turns the automatic ice maker system on and off. When the ice maker is on, the word ‘ICE’ will be illuminated in the LCD display.
ALARM FEATURE
All integrated models have an alarm feature that will make an audible beeping sound if a door or drawer is left ajar.
An alarm will sound if the door is left ajar or a drawer is left open. When the alarm is activated, the symbol in the LCD display will be visible. You can turn the alarm on or off with the ON/OFF key pad, or stop it with this control once the alarm has sounded.
When your alarm is on, the symbol will be illuminated in the LCD display on the electronic control panel. To turn the alarm off, press the ON/OFF key pad one time to make the symbol disappear from the display.
TEMPERATURE DISPLAY
The electronic control system can display temperatures in Fahrenheit (°F) or Celsius (°C).
SABBATH MODE (STAR-K)
Sabbath mode is available for the observance of certain religious holidays. This mode turns off the lights, ice maker system and door alarm and prevents them from turning on again. Normal cooling operations will still take place.
Drawer models are certified by Star-K to meet strict reli­gious regulations in conjunction with specific instructions found on www.star-k.org. Column and tall models require the installation of a harness kit. For details about the harness kit, contact your authorized Sub-Zero dealer.
To initiate Sabbath mode, the unit must first be turned off with the UNIT ON/OFF key pad (POWER for column models). When the unit is off, press and hold the UNIT ON/OFF key pad. The unit will turn on as soon as the key pad is pressed. The lights will turn off after holding the UNIT ON/OFF key pad for about 10 seconds. This indi­cates that the unit has entered Sabbath mode and the key pad can be released.
Sabbath mode can be exited by pressing the UNIT ON/OFF key pad once.
To convert Fahrenheit to Celsius, turn the unit off then back on. Within the first minute after turning the unit on, press and hold the ON/OFF key pad and the UNIT ON/OFF key pad (POWER for column models) simultane­ously for five seconds, then release. A ‘C’ will appear in the upper right of the temperature readings on the LCD. Follow the same procedure to convert from Celsius to Fahrenheit.
Use the COLDER and WARMER key pads to check the set point range(s) and verify that the temperature units were changed.
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Integrated Use & Care 12
Storage Shelves
ADJUSTABLE SHELVES
Depending on the model, integrated column and tall models have adjustable tempered glass shelves or wire shelves.
To remove or adjust the glass or wire shelves, first tilt the shelf up at the front, then lift it up and out of the tracks on the rear wall of the unit. Refer to the illustration below.
If the door is limited to a 90° opening, you'll need to clear the door shelves in order to remove a shelf. Lift and pivot the end of the shelf nearest the door upward, and remove.
To replace a shelf, insert it in the tracks at the rear of the unit with the front of the shelf raised slightly. As you push the shelf in, lower the front of the shelf until it locks into position.
IMPORTANT NOTE: Always be careful in handling glass
shelves to prevent breakage or scratching the interior.
STATIONARY SHELF
The stationary glass shelf of column and tall units, except model 736TCI, should be placed on the bottom portion of the top compartment with the beveled edge of the shelf support facing front. When installed properly, the rear support legs will space the shelf away from the back wall to ensure an even flow of air through the unit.
DOOR SHELVES
The door shelves and dairy compartment of column and tall models are adjustable within the guides of the door liner. The two shallow door shelves of column model IC-27R are removable, but not adjustable.
To remove door shelves or the dairy compartment, lift straight up and out from the bottom as shown in the illus­tration. To replace, select a desired position and slide the door shelf or dairy compartment down into the guides.
Shelf removal.
Door shelf removal.
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Integrated Use & Care 13
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Refrigerator Storage
DELI DRAWER AND SHELF
The one-piece deli drawer and shelf assembly in models 700TR, 700TCI and 736TR is easily removed for cleaning and repositioning. The deli drawer is convenient for storage of small items and for keeping deli items fresh. Refer to the illustration below
Remove this assembly in much the same way you remove the adjustable glass shelves.
CRISPER (MODEL 736TCI)
The sealed crisper with two dividers in model 736TCI offers convenient storage of fruits and vegetables.
To remove the crisper, first lift the glass shelf off of the plastic side supports, then lift the crisper bin up off of the bin cradle. Refer to the illustration below.
To replace the crisper, place the bin on top of the bin cradle. The groove across the bottom of the bin should align with the crossbar at the front of the cradle. Place the glass shelf on top of the side plastic side supports.
STORAGE DRAWERS AND CRISPER (MODEL IC-27R)
Column model IC-27R has two storage drawers and a high-humidity crisper. The drawer front panel is clear so you can easily view the contents. Be sure to unload the storage drawers and crisper before removal.
To remove a storage drawer or the crisper, pull the drawer out until it stops. Lift the front of the drawer slightly and pull straight forward. Refer to the illustration below.
IMPORTANT NOTE: If the door is limited to a 90° door
opening, the shallow door shelves will need to be removed in order to remove a drawer.
To reinstall, push the drawer slides back into the refrigera­tor. Align the drawer with the slides, then push the drawer straight back on to the slides until it stops. Press down­ward on the front of the drawer to engage the slides.
Deli drawer and shelf. Crisper (736TCI).
Storage drawer (IC-27R).
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Integrated Use & Care 14
TAB
Freezer Storage
FREEZER DRAWER (MODEL IC-27FI)
Column model IC-27FI has three wire storage drawers. The drawer front panel is clear so you can easily view the contents. Be sure to unload the freezer drawers before removal.
To remove a freezer drawer pull it out until it stops. Behind the bottom two corners of the front face of the drawer are metal tabs. Pull these tabs toward the front of the drawer and lift and rotate the drawer up. Refer to the illustration below.
IMPORTANT NOTE: If the door is limited to a 90° door
opening, the shallow door shelves will need to be removed from the bottom of the door in order to remove a drawer.
To reinstall, push the drawer slides back into the freezer. Align the drawer with the slides and push the drawer straight back onto the slides until it stops. Press down­ward on the front of the drawer to engage the drawer tabs with the slides.
ICE CONTAINER (MODEL IC-27FI)
The automatic ice maker and ice container of column model IC-27FI are located in the top drawer. To remove the ice container, pull the drawer forward until it stops and lift the ice container out.
Freezer drawer (IC-27FI).
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Integrated Use & Care 15
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Drawer Storage
DRAWER REMOVAL
IMPORTANT NOTE:
Before removing the top drawer from a drawer unit, you must first disconnect the control cable as shown in the illustration below.
To remove a storage drawer from your integrated tall or drawer unit, pull it open until it stops. Raise the drawer front and pull out as shown in the illustration.
To replace a drawer, raise the front of the drawer up and place onto the drawer slide tracks. Engage the hook at the rear of each slide with slots in the back of the drawer tub. For 36"
(914) units, there are tabs on each drawer that
must be positioned between the hooks. Then engage the small white pegs at the front of each drawer slide with holes at the front of the drawer tub. Reconnect the control cable.
You must first disconnect the control cable before removing the top drawer of a drawer unit.
REMOVABLE CRISPER COVER
One lift-up crisper cover is standard with each tall and drawer refrigerator unit and the drawer combination unit. The clear-view window allows easy access and visibility of all vegetables stored in the drawer.
You can easily remove this cover for cleaning with soap and water, or move it to another drawer by lifting the front edge up and pulling out from the front. Refer to the illus­tration below.
IMPORTANT NOTE: For model 700BC(I), drawer combina-
tion unit, the removable crisper cover can only be used in the upper drawer.
DRAWER DIVIDER
The divider of the upper drawer is easily removed by pulling forward and sliding the back edge away from the back of the drawer. Reverse this procedure to insert the divider, as shown in the illustration below.
The divider of the lower drawer is removable if there is no ice maker, but screws have to be removed to do so. For units with an ice maker, the lower divider is not removable.
Control cable. Drawer removal.
Crisper cover removal. Drawer divider removal.
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Integrated Use & Care 16
Ice Maker Operation
he ice maker in your integrated combination or freezer
T model is fully automatic and has been factory tested. It requires a connection to the house water supply.
To put into operation, the ice maker system must be turned on by the ICE ON/OFF key pad, located on the electronic control panel. Refer to ice maker control on page 11.
For column models, the ice maker must be turned off at the control panel when the ice storage container is removed. For tall and drawer models, the ice maker shuts off when you remove the ice storage container. When you reinstall the container, the ice maker will resume ice production.
IMPORTANT NOTE: The first container filled with ice
should be discarded, as with any new connection there may be impurities in the ice from the water supply line.
Sounds
ou may hear some noises in the normal operation of the
Y integrated unit. Surrounding acoustics like walls, floors and cabinets may affect the sound of your unit. For example, a gurgling or running water sound is probably refrigerant circulating through the tubing.
During the ice maker cycle you may hear the sound of ice dropping into the container or the solenoid valve operating while refilling the ice maker with water. During the freezer defrost you may hear crackling and/or sizzling as the heat from the defrost element clears the frost from the freezer coil and water runs into the water pan.
While the compressors are in operation, you may hear a slight hum. During the start-up and shutdown of the compressor, you may feel vibration for a few seconds.
Some of these noises may be enhanced when the unit's door or drawers are open.
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Integrated Use & Care 17
LOCKING CLIPLIGHT
SHIELD
LOCKING CLIPLIGHT
SHIELD
RECESSED BULB
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Lighting Information
CABINET LIGHTING
Cabinet lighting for integrated column and tall models use standard 40-watt appliance bulbs.
To replace the light bulbs, you must first remove the light shield. Place your hands under the light shield and release the two clips on the back, then lift up and slide back slowly until the key slots on the side of the light shield drop past the mounting studs in the side walls. Remove the light shield. The bulbs are now accessible. Replace the bulbs and follow the reverse steps to reposition the light shield. Refer to the illustrations below.
DRAWER LIGHTING
Each drawer compartment has a standard 25-watt appliance bulb recessed into the top of the compartment. Refer to the illustration below.
To replace the light bulb, pull the drawer out to its full extension or remove the drawer completely. Refer to drawer removal on page 15. Replace the bulb and follow the reverse steps to reinstall the drawer.
CRISPER LIGHTING (MODEL IC-27R)
Crisper drawer lighting for model IC-27R is located behind the upper crisper drawer and mounted to the back wall of the refrigerator. To remove the light shield, first remove the crisper drawer. Next, remove the upper crisper shelf. Then place both hands under the bottom right and left sides of the light shield and push upward. Refer to the illustration below.
Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs.
Cabinet lighting (column model).
Cabinet lighting (tall model).
Drawer lighting. Light shield removal (IC-27R).
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Integrated Use & Care 18
Cleaning
INTERIOR CLEANING
It is necessary to keep your integrated unit clean to ensure smooth operation and keep food safe. Wipe up any spills immediately.
To clean interior surfaces and removable parts, wash with a mild solution of soap and lukewarm water with a little baking soda. Do not use vinegar or alcohol-based cleaners. Rinse and dry thoroughly. Avoid getting water on the lights and control panel. Do not use abrasive cleaners, as these may scratch interior surfaces.
Do not use hot water to clean glass shelves until they have come to room temperature. Extreme temperature may cause the glass to break.
STAINLESS STEEL EXTERIOR
To clean the exterior of a stainless steel model, use a soft, nonabrasive stainless steel cleaner like Signature polish and apply with a soft lint-free cloth.
Signature polish is available from Signature Limited Laboratory, P. O. Box 13436, Dayton, Ohio 45413, or call 877-376-5474.
To bring out the natural luster of the stainless steel, lightly wipe the surface with a water-dampened microfiber cloth followed by a dry polishing chamois. All work should follow the grain direction of the finish. Better results are obtained by keeping the cloth in continuous contact with the stainless steel.
Do not use a metallic or highly abrasive cleaner or cloth, as this will scratch the stainless steel finish.
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Integrated Use & Care 19
CONDENSER
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Cleaning
CONDENSER CLEANING
For all integrated models, the condenser is located at the bottom of the unit, behind the kickplate/grille. To clean the condenser area, remove the kickplate/grille by removing the screws holding it in place. The condenser is now accessible for cleaning. Using a soft bristle brush, vacuum to remove dust and lint from the condenser. Refer to the illustration below.
IMPORTANT NOTE: To ensure efficient performance of
your integrated unit, the condenser must be cleaned every three to six months under normal use. If you have pets, it may be necessary to clean the condenser more often.
Failure to clean the condenser could result in tempera­ture loss or mechanical failure or damage.
Before cleaning the condenser, shut off power to the unit at the control panel. Wear gloves to avoid injury from sharp condenser fins.
Vacation Time
or extended vacations, shut off power to the unit by
F pressing the UNIT ON/OFF key pad (POWER for column models). Empty all contents and block the door and drawers open slightly. A one-inch space will let fresh air in to keep the interior dry.
IMPORTANT NOTE: Moisture accumulates in a unit that
has been shut off as it warms to room temperature, even if it has only been in service temporarily and later shut off. Blocking the door and drawers open slightly will allow the moisture to escape.
For short vacations, remove all perishable items. Shut off the ice maker by pressing the ICE MAKER key pad and empty the ice container. It is not necessary to change the control settings.
If your religious observances require turning off the lights and ice maker, see Sabbath mode on page 10.
Moisture accumulation can damage interior metal components.
Location of condenser.
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Integrated Use & Care 20
90° Door Stop
ntegrated column and tall models are equipped with a
I built-in 90° door stop. You can easily actuate the stop by using a blade-type screwdriver and advancing the cam in both the top and bottom door hinges.
You must actuate both stops at 90° if you want to safely use the door. You can go to the maximum 105° opening by using the screwdriver and advancing the cam to the next stop.
When the door is open to 105°, the door panel, depending on its thickness, may strike the face frame of the unit causing serious damage.
The door swing may cause severe finger pinching or damage to the unit. Watch that fingers are not placed in the door opening on the hinge side when the door is open.
90° door stop.
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Keeping Food At Its Best 21
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Keeping Food Fresh
our Sub-Zero unit features a unique refrigeration system
Y to keep food fresher longer. However, the quality and safety of your food also depends on how it is handled.
The information in this section gives you the most up-to­date handling and storage recommendations to help you keep food at its best. If you have specific questions that are not addressed here, contact a university, county extension service or your local utility company.
Most food inevitably deteriorates over time. From the very beginning until it is consumed, food undergoes changes. Microorganisms get into food, multiply and cause spoiling.
Enzymes that occur naturally in food continue the ripening process even after the food is harvested. Improper temperatures cause food to deteriorate faster. Changes in humidity cause wilting and shriveling that can lead to spoiling.
Sub-Zero’s unique refrigeration system is specifically designed to combat these changes and keep your food fresh longer. The individual refrigerator and freezer systems have been designed to maintain accurate, consistent temperatures and proper humidity levels for longer food life expectancy. Dual refrigeration eliminates transfer of fresh food odors to frozen food or ice and does not freeze the moisture out of the air in the fresh food section.
HANDLING RECOMMENDATIONS
Follow the recommended storage times and tempera-
tures in this guide. Your Sub-Zero unit helps to slow the ripening process by tailoring temperatures to each section as needed.
Use specially designed compartments for dairy foods,
deli foods and fresh produce. These compartments maintain temperature and humidity levels that keep specific food groups fresh.
Rotate food in refrigeration units, using a first-in,
first-out system.
When food does spoil, it’s usually obvious. It becomes
moldy, has an off-odor and looks rotten. But there are times when spoiling may not be so apparent. If you think a food has been stored too long, discard it. Do not taste it to check if it’s okay.
In addition, good handling practices can minimize the rate of changes in food.
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Keeping Food At Its Best 22
Keeping Food Safe to Eat
ost food-borne illness is caused by bacteria such as
M staphylococcus, salmonella, e-coli and clostridium botulinum (the bacteria that causes botulism). These bacteria grow rapidly at temperatures between 40°F and 140°F (60°C), a range that’s called the “danger zone”. Never leave food in the danger zone for more than two hours. When the bacteria have multiplied to the millions in warm temperatures, they cause illness. Some bacteria cause flu-like symptoms, while others cause serious illness or even death. Young children, the elderly and people who are already ill are more likely to become sick from food poisoning.
To reduce your risk of food-borne illness, use the following techniques to keep your food safe to eat:
(4°C)
WHEN YOU STORE FOOD
Monitor temperatures of the refrigerator and freezer
sections on the electronic control panel of your Sub-Zero unit. Keep the refrigerator temperature at 40°F
(4°C) or below and freezer temperature at
0°F
(-18°C).
Follow the recommended refrigerator and freezer
storage times and temperatures in this guide.
Store raw meat, poultry and seafood separate from
other foods. Keep juices from these packages from dripping on other food.
Never taste food that looks or smells strange to test its
freshness. Discard it.
WHEN YOU’RE SHOPPING
Place packages of raw meat, seafood or poultry in
plastic bags to keep them from dripping on other foods.
Shop for meat, seafood and poultry last. Do not leave
these foods in a hot car when you’ve finished shopping. Take along a cooler in hot weather or when you have to travel long distances.
Check ‘use by’ and ‘sell by’ dates on foods to make
sure they’re fresh. Use extra care when buying deli food. Buy only the amount you will use in 1–2 days. Discard hot or cold deli food that has been at room temperature for more than two hours.
For refrigerator storage, leave raw meat, poultry and
seafood in its original wrapper unless it is torn. Repeated handling can introduce bacteria to these foods.
Wrap food stored in the refrigerator in foil or plastic
wrap, or place it in plastic bags or airtight containers to keep it from drying out. Date all packages.
For freezer storage, use freezer wrap, freezer-quality
plastic bags or aluminum foil over the commercial wrap if foods will be stored in the freezer for more than a couple of months. This minimizes dehydration and quality loss. Single layers of aluminum foil may tear and cause freezer burn.
Page 23
Keeping Food At Its Best 23
subzero.com
Keeping Food Safe to Eat
WHEN YOU PREPARE FOOD
Clean everything that comes in contact with food.
Wash your hands for 20 seconds before and after
handling food.
Sanitize counters, equipment and utensils after
handling raw meat, seafood or poultry. Rinse with a diluted chlorine bleach solution of one teaspoon to one quart of water.
Use clean kitchen towels, sponges and cloths. Replace
sponges every few weeks.
Use disposable plastic gloves if you have an infected
cut or burn on your hands.
Thaw food in the refrigerator or microwave oven, not
on the counter. When you thaw food in a microwave oven, cook it immediately.
Marinate food only in the refrigerator.
Rinse poultry and seafood in cold water before
cooking.
Avoid cross-contamination in preparing food. Keep raw
meat, poultry and seafood and their juices away from other food. For example, do not use the same surface and utensils for preparing raw meat, poultry and seafood that you use for preparing salad ingredients.
Thoroughly clean your plastic and wooden cutting
boards. Wash with hot water and soap and rinse with a diluted chlorine bleach solution of one teaspoon to one quart of water.
WHEN YOU COOK FOOD
Cook meat to an internal temperature of 165°F (75°C)
or above and poultry to 180°F (80°C) or above. For cuts more than two inches thick, use a meat thermometer to check the temperature. For thinner cuts, clear juices (not pink) are a sign of doneness.
If you are cooking frozen meat or poultry that has not
been defrosted, increase the cooking time to 1
1
/2 times
the time required for thawed items.
Roast meats or poultry in oven temperatures of 325°F
(165°C) or above.
Cook eggs until the yolk and white are firm, not runny.
Do not use recipes in which eggs remain raw or
partially cooked.
If your microwave has a temperature probe, use it.
Check temperatures of meat and poultry in at least three spots. Rotate foods during microwaving.
Do not taste raw or partially cooked meat, poultry,
eggs or fish.
WHEN YOU HAVE LEFTOVERS
Refrigerate or freeze cooked leftovers in small, covered
containers within two hours after cooking. Make sure there is adequate air space around the containers so that food can cool down quickly.
Remove the stuffing from meat or poultry and store it
separately.
Date packages of leftovers and use within a safe
period of time.
Cover and reheat leftovers thoroughly before serving.
Bring sauces, soups and gravy to a boil. Heat other
foods to 165°F
(75°C).
If you think food may be spoiled, discard it. When in
doubt, throw it out.
Page 24
Keeping Food At Its Best 24
Fresh Food Storage
helf life of fresh foods varies depending on how fresh it is
S when you buy it. To keep your food fresher longer, follow the recommended storage tips.
Vegetables: Wash vegetables in cool water and drain. Store in airtight containers or plastic wrap. Vegetables stay fresh longer in high humidity storage.
Fruits: Wash and dry fresh fruits. Store more aromatic fruits in plastic bags. Most fruits stay fresh longer in low humidity storage.
Prepackaged meats: Store in original packaging. After opening, rewrap tightly in plastic wrap or aluminum foil.
Eggs: Store eggs unwashed in their carton or a portable egg tray. Use within three weeks.
Milk, cream and cottage cheese: Keep carton closed. Store on refrigerator shelf and use within 1–2 weeks.
Cheese: Store in original packaging until ready to use. After opening, rewrap tightly in plastic wrap or aluminum foil.
Leftovers: Let cool and cover tightly with plastic wrap or foil. Airtight plastic containers work well to prevent drying out and odor transfer.
ETHYLENE
Some fruits and vegetables will produce ethylene, a gas that initiates the ripening process. Ethylene can cause premature ripening in some foods, while in others, it can actually cause damage. To reduce unnecessary spoilage of your fresh produce, do not store ethylene producing fruits and vegetables with those that are ethylene sensitive. Refer to the chart on page 29.
Frozen Food Storage
reezer storage: Wrap foods in material designed for
F
frozen food storage. The wrap must seal out air and moisture. Do not refreeze thawed meats.
Ice cream: The firmness of the ice cream will depend on its cream content. Higher quality ice creams usually have a higher cream content, requiring colder freezer tempera­tures to maintain their firmness. Soft ice cream is not always an indication of a temperature problem.
Make sure your refrigerator and freezer doors close freely and completely. Overloading will affect temperatures inside the unit. Do not fill your freezer with large quantities of unfrozen foods expecting them to fast freeze. Give the freezer ample time to circulate cold air around unfrozen items before adding additional items.
SUGGESTED FOOD STORAGE
The food storage charts on the following pages give you specific information to help you keep food safe and keep it at its best quality. The recommended storage tempera­tures will help you determine optimal storage conditions for your food. As a general rule, food that is handled properly and kept at temperatures below 40°F safe to eat.
Storing food at temperatures below 40°F of the danger zone. The storage times for refrigeration will help keep food from spoiling or becoming dangerous to eat. The time limits for frozen foods are to maintain flavor and texture. Food kept frozen longer than the recom­mended time will still be safe to eat, but its quality may diminish.
(4°C) will be
(4°C) keeps it out
Page 25
Food Storage Recommendations 25
subzero.com
Fish, Meats and Poultry
Recommended
RESH FISH AND SEAFOOD
F
cod, flounder, haddock sole bluefish, perch mackerel, salmon shrimp, oysters
FRESH MEAT
beef steaks, roasts lamb chops, roasts pork and veal chops, roasts variety meats (tongue, liver, etc.)
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F ( 34–35°F (
HAMBURGER, GROUND AND STEW MEATS
hamburger, stew meats, ground turkey, veal, pork, lamb and mixtures
34–35°F (1–2°C) 1–2 days 3–4 months Freeze in original wrap up to 2 weeks. Use
HOTDOGS AND LUNCH MEATS
hotdogs (opened package) hotdogs (unopened package) lunch meats (opened package) lunch meats (unopened package)
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
Temperature
34°F (1°C) 34°F (1°C)
1°C)
34°F ( 34°F (1°C)
1–2°C) 1–2°C)
Storage Life (refrigerator)
2 days 2 days 4 days
1 day
3–5 days 3–5 days 3–5 days 1–2 days
1 week
2 weeks
3–5 days
2 weeks
Storage Life
(freezer)*
6 months 2–3 months 5–9 months
6 months
6–12 months
6–9 months 4–6 months 3–4 months
1–2 months 1–2 months 1–2 months 1–2 months
Comments
Freeze in original wrap up to 2 weeks. Use freezer wrap, freezer-quality plastic bags or aluminum foil over the commercial wrap if foods will be frozen for more than a couple of months.
Freeze in original wrap up to 2 weeks. Use freezer wrap, freezer-quality plastic bags or aluminum foil over the commercial wrap if foods will be frozen for more than a couple of months.
freezer wrap, freezer-quality plastic bags or aluminum foil over the commercial wrap if foods will be frozen for more than a couple of months.
Freeze in freezer wrap. Check ‘sell by’ dates. Do not use more than 1 week after this date.
BACON AND SAUSAGE
bacon raw sausage (pork, beef, turkey) smoked breakfast links or patties hard sausage (pepperoni, jerky sticks)
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
HAM AND CORNED BEEF
corned beef ham, whole ham, half ham, slices
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
FRESH POULTRY
chicken or turkey, whole chicken or turkey, pieces duck or goose
*Recommended freezer storage temperature is 0°F
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
(-18°C)
.
7 days
1–2 days
7 days
2–3 weeks
5–7 days
7 days 3–5 days 3–4 days
1–2 days 1–2 days 1–2 days
1 month 1–2 months 1–2 months 1–2 months
1 month 1–2 months 1–2 months 1–2 months
12 months
9 months 6 months
Keep wrapped, and store at recommended refrigerator temperatures.
For freezer storage, drain juices.
Freeze in original wrap up to 2 weeks. Use freezer wrap, freezer-quality plastic bags or aluminum foil over the commercial wrap if foods will be frozen for more than a couple of months.
Page 26
Food Storage Recommendations 26
Fresh Vegetables
FRESH VEGETABLES
anise artichokes asparagus beans, green /snap/lima* bean sprouts beets belgian endive bok choy
broccoli brussels sprouts cabbage carrots cauliflower celeriac celery chinese broccoli
chinese cabbage corn, sweet cucumbers* daikon eggplant* endive / escarole garlic horseradish
Recommended
Temperature
34–36°F (1–2°C)
34–36°F (1–2°C) 40–45°F (4–7°C)
36–38°F (2–3°C)
1°C)
34°F (
1°C)
34°F ( 34°F (1°C)
1°C)
34°F (
34°F (1°C) 34°F (1°C)
1°C)
34°F ( 34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C)
34°F (1°C) 34°F (1°C) 45°F (7°C) 34°F (1°C) 45°F (7°C) 34°F (1°C) 34°F (1°C) 34°F (1°C)
Storage Life (refrigerator)
2–3 weeks 1–2 weeks 2–3 weeks 7–10 days
7–9 days
3–4 months
2–4 weeks
3 weeks
1–2 weeks 3–5 weeks 3–6 weeks
1–5 months
3–4 weeks 6–8 months 1–2 months 10–14 days
2–3 months
5–8 days
10–14 days
4 months 1–2 weeks 2–3 weeks
6–7 months
10–12 months
Comments
Wash vegetables in cool water and drain. Store in airtight container or plastic wrap.
Most vegetables should be stored in higher humidity.
Discard any fresh vegetables that are moldy or have other signs of spoilage and wipe out the refrigerator compartment.
For fresh-cut produce, follow storage directions on package.
Refer to the list of ethylene sensitive and ethylene producing vegetables and fruits.
jerusalem artichokes kale kohlrabi leeks lettuce mushrooms okra* onions, bulb
onions, green parsley parsnips peas, pods and shelled peppers, bell* peppers, chile pumpkins* radicchio
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature. See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0°F
34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 45°F (7°C) 34°F (1°C)
34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 45°F (7°C) 45°F (7°C)
38–45°F (3–7°C)
34°F (1°C)
1–2 weeks
1–2 months 10–14 days
2 months 2–3 weeks 1–2 weeks 1–2 weeks
1–6 months
7–10 days
1–2 months 4–5 months
1–2 weeks 2–3 weeks 2–3 weeks
3–4 months
2–3 weeks
(-18°C)
.
Page 27
Food Storage Recommendations 27
subzero.com
Fresh Vegetables
Recommended
Temperature
RESH VEGETABLES
F
radishes romaine rutabagas salsify shallots snow peas spinach squash, summer*
tamarillos tomatoes (ripe) turnips water chestnuts watercress
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the vegetable is returned to a warmer temperature. See food preservation guide for complete instructions on freezing vegetables. Recommended freezer storage temperature is 0°F
34°F (1°C) 34°F (1°C)
1°C)
34°F (
1°C)
34°F ( 34°F (1°C) 34°F (1°C)
1°C)
34°F (
40–45°F (4–7°C)
37–40°F (
46–50°F (
34–36°F (1–2°C)
3–4°C)
8–10°C)
34°F (1°C)
1°C)
34°F (
Storage Life (refrigerator)
1–2 months
2–3 weeks
4–6 months 2–4 months
6 months 1–2 weeks
10–14 days
1–2 weeks
10 weeks 1–3 weeks
4–5 months 2–4 months
2–3 weeks
Comments
Wash vegetables in cool water and drain. Store in airtight container or plastic wrap.
Most vegetables should be stored in higher humidity.
Discard any fresh vegetables that are moldy or have other signs of spoilage and wipe out the refrigerator compartment.
For fresh-cut produce, follow storage directions on package.
Refer to the list of ethylene sensitive and ethylene producing vegetables and fruits.
(-18°C)
.
Page 28
Food Storage Recommendations 28
Fresh Fruits
RESH FRUITS
F
apples* (macintosh, grimes golden, yellow newtown) apples apricots asian pears avocados* blackberries blood oranges blueberries cantaloupe*
cassavas cherries, sweet clementines cranberries* figs, fresh grapes guavas* honeydew
kiwifruit kumquats lychees nectarines oranges* papayas* peaches pears
Recommended
Temperature
34–40°F (1–4°C)
30°F (-1°C)
34°F (1°C)
1°C)
34°F (
4°C)
40°F ( 34°F (1°C)
40–44°F (4–7°C)
36–41°F (2–5°C)
36–40°F (2–4°C)
40–45°F (4–7°C)
34–45°F (1–7°C)
1°C)
34°F (
34°F (1°C)
1°C)
34°F ( 40°F (4°C)
34°F (1°C) 34°F (1°C)
45°F (7°C)
34°F (1°C) 40°F (4°C) 35°F (2°C) 34°F (1°C)
45°F (7°C) 34°F (1°C) 34°F (1°C)
Storage Life (refrigerator)
1–2 months
3–6 months
1–2 weeks
5–6 months
2–4 weeks
2–3 days
3–8 weeks
10–18 days
2–3 weeks
1–2 months
2–3 weeks 2–4 weeks
2–4 months
7–10 days 2–3 weeks 2–3 weeks 3–4 weeks
4–6 weeks 2–4 weeks 3–5 weeks 2–4 weeks 3–8 weeks 1–3 weeks 2–4 weeks 2–3 weeks
Comments
Wash and dry most fruits, and store in the crisper compart­ment. (Do not wash berries and cherries until you are ready to use them, however.)
Most fruits should be stored in lower humidity.
Fully ripe fruits should be stored in the refrigerator at recom­mended temperatures to slow down the ripening process.
To hasten the ripening process, you can place unripe fruit in a paper bag that has holes poked in it. Close the bag and set it on a counter. The fruit will produce ethylene, a gas that initiates the ripening process. Check the bag each day.
Discard any fresh fruits that are moldy or have other signs of spoilage and wipe out the refrigerator compartment.
Refer to the list of ethylene sensitive and ethylene producing vegetables and fruits.
persimmons pineapple* plums and prunes pomegranates* quinces raspberries rhubarb strawberries
tangerines watermelon*
*Sensitive to chill injury, a cause of spoilage. Damage may not be apparent until the fruit is returned to a warmer temperature. See food preservation guide for complete instructions on freezing fruits. Recommended freezer storage temperature is 0°F
34°F (1°C) 45°F (7°C) 34°F (1°C) 40°F (4°C) 34°F (1°C) 34°F (1°C) 34°F (1°C) 34°F (1°C)
40°F (4°C) 45°F (7°C)
3–4 months
2–4 weeks 2–5 weeks
2–3 months 2–3 months
3–6 days 2–3 weeks 7–10 days
2–4 weeks 2–3 weeks
(-18°C)
.
Page 29
Food Storage Recommendations 29
subzero.com
Ethylene Gas
ETHYLENE PRODUCING FOODS
apples apricots avocados ripening bananas cantaloupe
ETHYLENE SENSITIVE FOODS
unripe bananas green beans belgian endive broccoli brussels sprouts
cherimoyas figs guavas honeydew kiwifruit
cabbage carrots cauliflower chard cucumbers
mamey sapote mangoes mangosteen nectarines papayas
eggplant unripe kiwifruit leafy greens lettuce okra
passion fruit peaches pears persimmons plantains
peas peppers spinach squash sweet potatoes
plums prunes quince tomatoes
watercress watermelon
IMPORTANT NOTE: Do not store ethylene producing foods with ethylene sensitive foods.
Page 30
Food Storage Recommendations 30
Deli Foods, Dairy Products and Other Foods
ELI FOODS
D
thinly sliced lunch meats egg, chicken, tuna and ham salads macaroni salads pre-stuffed chops, chicken breasts store-prepared convenience meals
DAIRY FOODS
butter cottage or ricotta cheese cream cheese natural cheese (cheddar, brick, etc.) process cheese grated Parmesan or Romano yogurt whole, lowfat or skim milk
EGGS
fresh, in shell hard cooked liquid pasteurized or egg substitutes
opened unopened
Recommended
Temperature
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F ( 34–35°F (1–2°C) 34–35°F (1–2°C)
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F ( 34–35°F ( 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
34–35°F (1–2°C)
34–35°F (1–2°C) 34–35°F (1–2°C)
1–2°C)
1–2°C) 1–2°C)
34°F (1°C)
Storage Life (refrigerator)
1–2 days 3–5 days 3–5 days
1 day
1–2 days
3 months
1–2 weeks
2 weeks
3–6 months
3–4 weeks
1 year
1 month
1–2 weeks
3 weeks
1 week
3 days
10 days
Storage Life
(freezer)*
NR NR NR NR NR
1 year
4 weeks
6–8 months 6–8 months
NR NR
NR
1 year
Comments
Check ‘use by’ or ‘sell by’ dates. These foods do not freeze well. If you need to freeze, do so immediately, not after they have been held in the refrigerator.
Check ‘sell by’ dates.
Store cheese in original packaging until ready to use. After opening, rewrap tightly in plastic wrap or aluminum foil.
Thaw frozen cheese in the refrigerator to reduce crumbling.
Keep fresh eggs refrigerated.
Do not eat hard cooked eggs that have been at room temperature for more than 2 hours.
COOKED MEAT AND POULTRY LEFTOVERS
cooked meat and meat dishes gravy and meat broth fried or plain chicken, pieces cooked poultry dishes pieces covered with broth, gravy chicken nuggets, patties
34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C) 34–35°F (1–2°C)
SOUPS AND STEWS
vegetable meat added
*Recommended freezer storage temperature is 0°F
34–35°F (1–2°C) 34–35°F (1–2°C)
3–4 days 1–2 days 3–4 days 3–4 days 1–2 days 1–2 days
3–4 days 3–4 days
(-18°C)
. (NR) stands for not recommended for freezing.
2–3 months 2–3 months
4 months
4–6 months
6 months
1–3 months
2–3 months 2–3 months
Refrigerate or freeze leftovers in covered shallow containers within 2 hours after cooking. Reheat leftovers to 165°F (74°C).
Reheat to at least 165°F (74°C) before serving.
Page 31
Troubleshooting Guide 31
subzero.com
Frequently Asked Questions
ICE PRODUCTION
IMPORTANT NOTE:
is on. If it is, the word ICE will be illuminated in the control panel display.
IMPORTANT NOTE: The first container filled with ice
should be discarded, as with any new connection there may be impurities in the ice from the water supply line.
Q: My ice maker isn’t producing very much ice.
A: On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours.
Q: The ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse together. You
may need to discard the ice and allow ice to be replen­ished. Some types of filter systems or incorrect water pressure issues may cause this condition.
Q: The ice tastes funny and is discolored.
A: Sub-Zero integrated models do not have an integrated
water filtration system. Contact a local plumber to discuss water filtration options.
Make sure that the ice maker system
TEMPERATURE
IMPORTANT NOTE:
make sure the power for your unit is on.
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to temperature control on
page 10.
Q: What are the suggested temperature settings?
A: The recommended settings are 38°F
tor zones and 0°F
Q: Condensation is forming on the inside and outside of
my unit.
A: In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a long period of time may also contribute to condensa­tion forming on the inside your unit.
Q: My unit isn’t cooling properly.
A: Clean the condenser area as outlined on page 19.
Unless the unit is being serviced,
(3°C) for refrigera-
(-18°C) for freezer zones.
NOISE
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of fans and compres-
sors. Sounds will be accentuated based on the place­ment of the unit and overall room design.
DOOR OPERATION
Q: Why is my door hard to open?
A: Your unit was designed for an airtight seal. A vacuum
seal can form after the door is closed. Wait several seconds for pressure to equalize before reopening the door.
Q: The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A: The unit may not be leveled properly or a door stop
may be required. To adjust the built-in door stop, refer to 90° door stop on page 20.
Page 32
Troubleshooting Guide 32
Troubleshooting
efrigerator/freezer is warmer than usual.
f your integrated unit is not operating properly, use the
I following troubleshooting guide before calling Sub-Zero factory certified service. This guide will save you time and trouble and may help you avoid the expense of a service call.
‘SERVICE’ flashes in the control panel display.
This may indicate that the condenser needs cleaning.
See condenser cleaning on page 19.
Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing the key pad again. If ‘SERVICE’ flashes again, contact Sub-Zero factory certified service.
‘SERVICE’ and ‘ICE’ flash in the control panel display.
Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing the key pad again. If ‘SERVICE’ and ‘ICE’ flash again, contact Sub-Zero factory certified service.
R
Is the control set properly?
Is the condenser area clean?
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing proper door or drawer closing.
Has a large amount of food been added recently?
Refrigerator/freezer runs for long periods of time.
Is the condenser area clean?
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing proper door or drawer closing.
Has a large amount of food been added recently?
On hot days and in warm room temperatures, the
compressor runs longer.
Refrigerator/freezer is frosted up.
Refrigerator/freezer is not operating.
Is there electrical power to the unit?
Is the refrigerator/freezer control on?
Is the home circuit breaker or fuse off?
Is the condenser area clean?
Is the unit in showroom mode? Call Sub-Zero customer
care at 800-222-7820 for assistance in determining if the unit is in showroom mode.
If the unit is still not running, it may be in defrost mode.
Wait 30 minutes to see if the unit will restart.
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing proper door or drawer closing.
Are the door and drawers closing and sealing properly?
Page 33
Troubleshooting Guide 33
subzero.com
Troubleshooting
torage drawer is hard to close.
ondensation forms inside the unit.
C
S
This is normal during periods of higher humidity and
with frequent door openings.
Are the door and drawers closing and sealing properly?
Condensation forms outside the unit.
During periods of high humidity, some condensation
may appear on the outside of the unit. The condensa­tion will disappear when the humidity drops. Be sure that the door and drawers are closing and sealing properly. If condensation persists, contact Sub-Zero factory certified service.
Ice maker is not working.
Does the unit have an ice maker installed?
Is the ice maker system turned on at the control panel?
Is the ice container in the correct position within the
freezer drawer compartment?
Is the water supply for the ice maker connected and
operating properly?
Ice is clumping in the ice container.
Is the unit leveled properly?
Be sure that there are no food or packaging items that
interfere with the ice maker or other interior compo­nents.
Drawer slides in a freezer compartment may not move
as freely as in a refrigerator compartment due to lower temperatures.
There is an odor inside the unit.
Clean the unit thoroughly.
Cover all food tightly.
You need product information.
Call Sub-Zero customer care at 800-222-7820 or visit
our website, subzero.com, for planning, installation and product information.
You need service.
If service is necessary, maintain the quality built into
your Sub-Zero unit by contacting Sub-Zero factory certified service.
Is the ice being used frequently? Discard and allow ice
to be replenished.
Light bulb needs to be replaced.
See lighting information on page 17.
Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs.
For the name of Sub-Zero factory certified service
nearest you, check the contact & support section of our website, subzero.com or call Sub-Zero customer care at 800-222-7820.
When calling for service, you will need the model and
serial number of your unit. Both numbers are listed on the product rating plate. Refer to pages 5–9 for location of the rating plate for your specific model.
Page 34
Service Information 34
Service Information
his use & care guide gives you the tools necessary to
T preserve food at optimum quality in your integrated unit. Keep the door and drawers closed as much as possible whenever the unit is operating.
If you do need service, be sure to have the model and serial number of your unit when you call. The numbers are listed on the product rating plate. For column models, the rating plate is located inside the top drawer near the drawer guide opposite the hinge. For tall and drawer models, the rating plate is located inside the cabinet, to the left of the upper drawer. Refer to pages 5–9 for location of the rating plate for your specific model.
For warranty purposes, you will also need the date of installation and the name of your authorized Sub-Zero dealer. Record this information below for future reference.
BEFORE CALLING FOR SERVICE
Before calling Sub-Zero factory certified service, refer to the troubleshooting guide on pages 31–33. Check the household fuse or circuit breaker to see if it has been blown or tripped and that the electrical connection to the appliance has not been disconnected. A power outage may also have caused a disruption in service.
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we may ensure your satisfaction. You may register by one of the following options:
1) Mail in the completed Sub-Zero product registration card.
2) Register online at subzero.com.
Model Number
Serial Number
Installation Date
Sub-Zero Factory Certified Service
Phone
Authorized Sub-Zero Dealer
Phone
3) Register by phone by calling Sub-Zero customer care at 800-222-7820.
The model and serial number of your unit are printed on the enclosed Sub-Zero product registration card. If you provide us with your e-mail address, we will send you exciting new product updates and recipes as they become available, along with information on special events.
The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this guide nor any information or images contained herein may be copied or used in whole or in part without the express written permission of Sub-Zero, Inc. © Sub-Zero, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero, Sub-Zero & Design, Dual Refrigeration, Constant Care and The Living Kitchen are registered trademarks and service marks of Sub-Zero, Inc. (collectively,the“Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
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Sub-Zero Products Limited Warranty
FOR RESIDENTIAL USE ONLY
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, the compressor, condenser, evaporator, drier and all con­necting tubing that prove to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.
LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY
For twelve years from the date of original installation, your Sub-Zero product warranty covers all parts to repair or replace, under normal residential use, the compressor, condenser, evaporator, drier and all connecting tubing that prove to be defective in materials or workmanship.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC. WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero factory certified service nearest you, contact Sub-Zero, Inc., P.O. Box 44848, Madison, WI 53744; check the contact & support section of our website, subzero.com or call 800-222-7820.
*Stainless steel doors, panels, handles, product frames and interior surfaces are covered by a limited 60-day parts and labor warranty for cosmetic defects.
*Replacement water filters and air purification cartridges are not covered by the product warranty.
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SU B-ZER O, IN C. P. O. BO X 4484 8 MA DISON , WI 53744 SU BZERO .COM 800. 222.7 820
702 0105 RE V-A 5/ 2011
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