Sub-Zero WINE STORAGE User Manual

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Page 1

W INE S TORAGE

USE &CARE INFORMATION

Page 2

CONTENTS

Sub-Zero Wine Storage 3 Sub-Zero Wine Storage Features 4 Sub-Zero Wine Storage Models 5 Sub-Zero Wine Storage Use & Care 8 Keeping Wine at Its Best 18 Troubleshooting Guide 20 Service Information 22 Sub-Zero Warranty 23

SUB-ZERO®is a registered trademark of Sub-Zero Freezer Company, Inc.

As you read this Use & Care Information, take particular note of the CAUTION and

ARNING symbols when they appear.

W This information is important for safe and

ficient use of the Sub-Zero equipment.

signals a situation wher product damage may occur if you do not follow instructions.

states a hazar

y or death if precautions are not

injur followed.

In addition, this Use & Car signal an IMPOR

mation that is especially important.

infor

d that may cause serious

ANT NOTE which highlights

e minor injur

e Infor

y or

mation may

Page 3

SUB-ZERO WINE STORAGE

THANK YOU

Thank you for purchasing your new Sub-Zero Wine Storage unit. The ultimate in beauty,

ngineering, detailing and functionality, this

e Wine Storage equipment continues the Sub-Zero tradition of superior quality and

eliability, giving you the peace of mind that

r your wine is stored properly, at the exact temperature you select.

Your Sub-Zero Wine Storage model is protected by a warranty that is one of the finest in the industry. Take a moment to read the warranty statement on page 23 and refer to it should service become necessary.

This Use & Care Information book will answer most of your questions about the features, operation and maintenance of your Wine Storage unit. If you have questions that are not addressed here, call 800-222-7820, e-mail us at customerservice@subzero.com or visit our website, subzero.com.

Page 4

SUB-ZERO WINE STORAGE FEATURES

WINE STORAGE FEATURES

WARRANTY

Sub-Zero products are covered by a two, five and twelve year residential warranty (exclusions apply). See warranty details at the end of this guide.

Dual temperature zones—all Wine Storage models allow you to have precise indepen-

ent temperature control within one degree

d of your preset temperature in each of the two temperature zones.

Model 427R has a third temperature zone—

efrigerated drawers—for items to be

r stored at a cooler temperature than your wine.

Electronic controls—a microprocessor controls all electronic functions and allows you to monitor the exact temperature you have preset and make adjustments easily.

Correct temperature—each temperature zone of your Wine Storage unit has a range of 38˚F (3˚C) to 65˚F (18˚C), and your set temperature is shown in the LED display, located on the control panel.

Proper humidity is maintained throughout the entire unit.

Discreet lighting—our soft low-wattage lighting can be controlled independently of the door’s opening, which will allow you to display your collection of wine for special occasions.

Sturdy, rustproof wire shelves can easily accommodate standard 750 ml bottles, half bottles, as well as magnums. Finished off with a natural cherry wood facing, all shelves ensure that the wine is stored properly

, with the corks in contact with the

bottles‘ contents.

Display shelf— featured on Models 427, 427R and 430, this shelf allows you to

isplay those prized bottles in your wine

d collection. It is illuminated with discreet lighting mounted in the control panel.

Service alert—an indicator light in the LED

isplay on the control panel will let you

d know if service may be necessary.

Home alarm—wiring connections give you the option of hooking the Wine Storage unit up to your home security system.

Model 427R has an alarm feature that will make an audible beeping sound if a drawer has been left open.

Sabbath Mode will allow the lights to remain off during certain religious observances.

UV-resistant glass in the door filters out harmful UV light.

Optional lock—lock is available as a sales accessory. Contact your Sub-Zero dealer for details.

Magnetic gaskets around the doors give extra-tight seals.

The solid, adjustable kickplate gives a true built-in look and conforms to American Institute of Architects standards.

ont venting—all Sub-Zero Wine Storage

Fr models are designed for mechanical system airflow at the front of the unit.

Roller-assembly shelves with a full threequarter extension for easy access to all stored bottles.

With the installation of a harness kit, these appliances are Star-K compliant to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org. For details about the harness kit, contact your Sub-Zero dealer.

Page 5

SUB-ZERO WINE STORAGE MODELS

MODEL 424

UNDERCOUNTER WINE STORAGE

Discreet lighting

Lighted electronic

ontrol panel

Roller-assembly

helves

Stationary shelf UV-resistant glass

ront venting with

ome security

H tie-in

emovable kickplate

Serial and model number plate

Full-view glass

oor (standard)

Divider gasket

MODEL 424FS

FREE-STANDING WINE STORAGE

Stainless steel exterior

Serial and model number plate

Lighted electronic control panel

-assembly

Roller shelves

Stationary shelf UV-resistant glass

Home security tie-in

Front venting with

emovable kickplate

Full-view glass door (standard)

Divider gasket

Page 6

SUB-ZERO WINE STORAGE MODELS

MODEL 427

ALL WINE STORAGE

Discreet lighting

ighted electronic

L control panel

ighted display

helf

Roller-assembly

helves

Home security tie-in

MODEL 430

ALL WINE STORAGE

ull-view glass

F door (standard)

ivider gasket

erial and model

umber plate

UV-resistant glass

Front venting with removable kickplate/grille

Hermetically sealed refrigeration units

Discreet lighting Full-view glass

Lighted electronic control panel

Lighted display shelf

-assembly

Roller shelves

Home security tie-in

door (standard)

UV-resistant glass

Divider gasket

Serial and model number plate

Removable kickplate

Page 7

SUB-ZERO WINE STORAGE MODELS

MODEL 427R

WINE STORAGE WITH REFRIGERATED DRAWERS

Discreet lighting

oller-assembly

R shelves

ighted electronic

ontrol panel

ighted display

helf

Removable drawer dividers

Home security tie-in

Full-view glass door (standard)

V-resistant glass

ivider gasket

erial and model

umber plate

Refrigerated

torage drawers

Front venting with removable kickplate/grille

Page 8

SUB-ZERO WINE STORAGE USE & CARE

LIGHT ON/OFF

WARMER

COLDER

WARMER

UNIT ON/OFF

LIGHT ON/OFF

Temperature

Controls

ELECTRONIC CONTROL SYSTEM

The Electronic Control System of your Sub-Zero Wine Storage unit gives you the

ost accurate temperature control for your

m peace of mind. You can be assured your wine is stored at the temperature you have selected,

hether it is long-term aging or staging wine

w for consumption that evening.

A microprocessor accurately samples the temperature every second in each zone to be sure the temperatures stay within one degree of your preset temperatures. It also monitors the unit’s operation and will let you know if service may be necessary.

TEMPERATURE CONTROL

ith all Wine Storage models you have the

W capability of setting two distinct temperatures within the two zones of your Wine Storage

nit. Your model has been thoroughly tested

u and inspected before it was shipped from the factory. The temperature has been preset at 45˚F (7˚C) in the top zone and 55˚F (13˚C) in the bottom zone.

There are two sets of

WARMER

and

COLDER

key pads on the control panel, one for each of the two separate temperature zones. An arrow next to the temperature in the LED display, will indicate which temperature corresponds with each zone. Refer to the illustration below.

The

COLDER

key pad on the control panel allows you to decrease the temperature in the corresponding zone by one degree each time you depress the key pad. Remember that the temperature range in each zone is 38˚F (3˚C) to 65˚F (18˚C) and you can set two different temperatures—one for each zone.

Similar to the

COLDER

key pad, you can raise the temperature in the corresponding zone by one degree each time you depress the

WARMER

key pad on the control panel.

Electronic control panel

Page 9

SUB-ZERO WINE STORAGE USE & CARE

LED DISPLAY

lectronic control system functions, such as

E digital temperatures and service indicators, are shown in the LED display, located on the

ontrol panel. The temperatures of each zone

c will be visible through the glass door of your Wine Storage unit. If you are using your unit frequently, the numbers may fluctuate.

UNIT ON/OFF

The

UNIT ON/OFF

key pad on the control panel will shut off all electrical power to the Wine Storage unit for cleaning or service.

LIGHTS ON / OFF

All Wine Storage units have the capability of having the lights on independently of the door’s opening and closing. This will allow you to display your collection of wine for special occasions.

To have the lights remain on independently of the door’s opening and closing, press the

LIGHTS ON/OFF

key pad. Press the key pad again to have the lights to go off when the door is closed.

ALARM FEATURE

f the microprocessor detects temperature

I fluctuations or a faulty component, you will hear an audible beep and a bell symbol will

lash in the LED display on the control panel.

f Also, if the unit is tied in with your home security, it will alert this system. You can deactivate the alarm feature and the audible sound by depressing the

BELL

symbol key pad. If the alarm is deactivated, the bell will not be visible in the LED display.

SABBATH MODE (STAR-K)

All Wine Storage units feature the Sabbath Mode. This is for certain religious observances where the lights need to be turned off.

To initiate Sabbath Mode, while the unit is on press the

UNIT ON/OFF

key pad so that OFF is visible in the LED display on the control panel. Your unit will be off.

Then press and hold the

UNIT ON/OFF

key pad for 10 seconds. This will turn the unit back on and will disable the lights. To return the unit to normal lighting, press and release the

UNIT ON/OFF

key pad.

If you have questions about Star-K compliance, visit www.star-k.org.

ou should not leave the lights on

Y overnight or for extremely long periods of time. The heat from the lights will cause the unit to work unnecessarily hard.

VISUAL SERVICE DISPLAY

The electr temperatures as well as the the unit’

onic control system monitors

s opera

tion. If there is a temperature or operation

oblem, you will notice the word SERVICE

pr illuminated in the LED display on the control panel. Before calling for service, please check to see if your condenser ar

ea needs cleaning.

Refer to Condenser Cleaning on page 16.

Page 10

SUB-ZERO WINE STORAGE USE & CARE

REFRIGERATED DRAWERS –

MODEL 427R

TEMPERATURE CONTROL

odel 427R:The refrigerated drawers have

their own microprocessor and control panel located in the top drawer. The preset tempera-

ure is 38˚F (3˚C) from the factory, but you have

t the option of adjusting the temperature within the range of 34˚F (1˚C) to 45˚F (7˚C). The LCD display on the control panel displays the actual temperature of both drawers in your unit.

The

COLDER

key pad on the control panel allows you to decrease the temperature of the drawers by one degree each time you depress the key pad. You can raise the temperature in the drawers by one degree each time you depress the

WARMER

key pad on the control

panel.

ALARM FEATURE

Model 427R:

An alarm feature will make an audible beeping sound if a drawer has been left open accidentally.

TEMPERATURE SETTINGS

In all instances, the temperature settings are your individual preference, and with the Wine

torage model you purchased, you can be

S confident the unit will maintain those temperatures. A chart with suggested storing and

erving temperatures can be found on page 19.

While each temperature zone of your Wine Storage unit has a range of 38˚F (3˚C) to 65˚F (18˚C), you can set the temperatures at the exact temperature you think best—whether it’s for consumption or for duplicating the temperatures of cellars for long-term storage.

When the alarm is activated, a bell symbol will be illuminated in the LCD display of the control panel. When the alarm is deactivated, the bell symbol will not be visible.

Page 11

LIG

ON/OFF

MER

LIG

ON/OFF

MER

SUB-ZERO WINE STORAGE USE & CARE

WINE STORAGE

WINE STORAGE SHELVES

ll Sub-Zero Wine Storage models have roller-

A assembly shelves with a full three-quarter extension for easy access to all stored bottles.

IMPORTANT NOTE:

Models 424 and 424FS have roller-assembly shelves in all instances with the exception of the bottom stationary shelf.

The shelves have a solid natural cherry wood facing that can be replaced with other wood to match your cabinetry. Details on how to replace the shelves’ wood facing can be found in the Sub-Zero Design Guide. Check our website at subzero.com or call Sub-Zero at 800-222-7820.

IMPORTANT NOTE:

If you choose to stain or seal the shelves’ natural cherry wood facing, be aware that some of these substances are hazardous and will damage stored wine.

Your Wine Storage unit is intended to maximize the storage of bottles in an ideal environment where the wine stays in contact with the cork at an even temperature. Refer to the illustration below for the proper arrangement of bottles on the shelves.

When storing magnum bottles you must remove the shelf just above the intended storage shelf to allow for these larger bottles to be moved in and out of the unit. Failure to do so will cause the bottles to break.

WINE STORAGE SHELF REMOVAL

To remove a wine storage shelf, pull the shelf out to its full extension, gently and evenly lift up on both sides of the front of the shelf and remove. Refer to the illustration below. Reverse the procedure to reinstall the shelf.

Be sure to unload all bottles from the wine storage shelf before removing it.

DESIGN GUIDE

Details on how to replace the wine storage shelves’ cherry wood facing can be found in the Sub-Zero Design Guide. Check our website at subzero.com or call Sub-Zero at 800-222-7820.

If you are storing half bottles or magnums, they are nestled in the shelves in the same manner as the 750 ml bottles.

Wine storage arrangement Wine storage shelf removal

Page 12

SUB-ZERO WINE STORAGE USE & CARE

LIGHT ON/OFF

WARMER

COLDER

WARMER

UNIT ON/OFF

LIGHT ON/OFF

WINE STORAGE

DISPLAY SHELF

odels 427, 427R and 430:These Wine

Storage models feature a display shelf that allows you to display those prized bottles in

our wine collection. It is illuminated with

y discreet lighting mounted in the control panel. The display shelf is designed so that the wine will stay in proper contact with the cork. Refer to the illustration below.

IMPORTANT NOTE:

The display shelf is designed for only one row of bottles laid in such a way that the bottom portion of the bottle is against the wood rail and the top and cork of the bottle are toward the back of the Wine Storage unit.

IMPORTANT NOTE:

Models 424 and 424FS do not include the display shelf.

DISPLAY SHELF REMOVAL

odels 427, 427R and 430:To remove the

display shelf, pull the shelf out to its full extension, gently and evenly lift up on both sides of

he front of the shelf and remove. Reverse the

t procedure to reinstall the shelf.

Be sure to unload all wine bottles from the display shelf before removing it.

Display shelf – Models 427, 427R and 430

Page 13

SUB-ZERO WINE STORAGE USE & CARE

REFRIGERATED DRAWERS –

MODEL 427R

DRAWER REMOVAL

odel 427R:Disconnect the control cable

before removing the top drawer. Refer to the illustration below.

To remove a drawer from the Model 427R, pull the drawer open until it stops. Lift up evenly on both sides of the drawer front and pull out, as shown in the illustration below.

IMPORTANT NOTE:

Be sure to unload the

contents before removing the drawer. To replace a drawer, raise the front of the

drawer up and place onto the drawer slide tracks. Be sure to engage the front holes of the drawer slide with the small pegs at the end of each rail.

Before removing the top drawer of the Model 427R, you MUST disconnect the control cable.

DRAWER DIVIDER

odel 427R: Each drawer of the Model 427R

has a divider that can be easily removed. To remove, pull the drawer divider forward

and pivot the back edge of the divider away from the back of the drawer. Reverse the procedure to reinstall the divider. Refer to the illustration below.

Control cable – Model 427R

Drawer removal – Model 427R Drawer divider – Model 427R

Page 14

SUB-ZERO WINE STORAGE USE & CARE

DOOR OPERATION

DOOR CLOSING

he door of your Wine Storage unit has a

T spring-loaded closure mechanism. As the door is closed, the door closer engages to help

lose and seal the door.

90-DEGREE DOOR STOP

If your Wine Storage unit is positioned in a corner, you may want to limit the door opening to 90˚. If so, see the appropriate section for your Wine Storage Model 427, 427R or 430.

IMPORTANT NOTE:

A 90˚ door stop is not available for Models 424 and 424FS.

Models 427 and 427R:

These models have a

90˚ door stop built into the hinge system. You

an easily actuate the stop by using a blade-

c type screwdriver and rotating the brass cam in both the top and bottom hinges. You must

osition both stops at 90˚ if you want to safely

p use the door. Refer to the illustration below.

You can go to the maximum of a 105˚ door opening by using the screwdriver and rotating the brass cam to the next stop.

The door swing on Models 427 and 427R may cause severe finger pinching. Watch that fingers are not placed in the door opening on the hinge side when the door is open.

Model 430:

An optional 90˚ door stop is available as a sales accessory. Contact your Sub-Zero dealer for details.

90˚ Door stop – Models 427 and 427R

Page 15

SUB-ZERO WINE STORAGE USE & CARE

CLEANING

STAINLESS STEEL EXTERIOR

lassic and platinum stainless steel

C finishes:

To clean the exterior of the classic

and platinum stainless steel finishes, use a

oft, nonabrasive stainless steel cleaner like

s Signature Polish and apply with a soft 100% lint-free cloth.

Carbon stainless steel finish:

Carbon stainless steel can be cleaned with mild soap and water.

The carbon stainless steel finish uses the interest of brushed steel to bring out the maximum metallic luster of its charcoal background. Different light types and source locations can result in variations in shading on different components and areas of large appliances. These variations are normal with the carbon finish and add to the unique character of colored stainless steel.

To bring out the natural luster of all three finishes, lightly wipe the surface with a waterdampened microfiber cloth followed by a dry polishing chamois. All work should follow the grain direction of the finish. Better results are obtained by keeping the cloth in continuous contact with the stainless steel.

GLASS DOOR CLEANING

he glass door panel can be cleaned using any

T standard glass cleaner available on the market today.

NTERIOR CLEANING

To clean interior surfaces and removable parts, wash with a mild solution of soap and lukewarm water with a little baking soda. Do not use vinegar. Rinse and dry thoroughly. Avoid getting water on lights, control panel and the solid cherry wood facing on the shelves.

Do not use abrasive cleaners or cloths on any of the interior or exterior surfaces, including the glass door panel.

Before cleaning the unit, shut the electricity off at the control panel.

SIGNATURE POLISH

Signature Polish is available from Signature Limited Laboratory, P.O. Box 13436, Dayton, Ohio 45413-0436, or 877-376-5474 (toll free).

Under no circumstances should you use a metallic or highly abrasive cleaner or cloth, as this will r finish or scratch the classic or platinum finishes.

emove the carbon

Page 16

SUB-ZERO WINE STORAGE USE & CARE

Kickplate

Grille Springs

Grille Screws (inside door)

CLEANING

CONDENSER CLEANING

lean the condenser area every three to six

C months. The cleaning schedule will depend on the amount of dust and lint that accumulates

n this area.

To access the condenser on your specific Wine

torage model, see Condenser Location. Use a

S soft bristle brush and vacuum hose to remove dust and lint from the condenser area. NOTE: To avoid bending the condenser fins, be sure to vacuum in the direction of the fins (up and down).

Before cleaning the condenser, shut the electricity off at the control panel. When you clean the condenser, wear gloves to avoid injury from the sharp condenser fins.

Failure to clean the condenser could result in temperature loss or mechanical failure or damage.

CONDENSER LOCATION

odels 424 and 424FS:On these models the

condenser is located behind the kickplate. First, remove the kickplate to expose the condenser

rea. Refer to the illustration below.

Models 427 and 427R:

On these models the condenser is located behind the kickplate/grille. Remove the screws holding the kickplate/grille. This assembly will slide forward easily, giving you access to the condenser area. Refer to the illustration below.

Model 430:

The condenser is located behind the grille at the top of the unit. To remove the louvered grille, first open the door to access three Phillips head screws. Remove the three grille screws. Tilt the grille forward at the top and release the springs from behind the grille, and then lift off the grille. Refer to the illustration below.

To remove a panel grille on Model 430, lift the grille up, then pull out at the bottom and down to release it from its mounting bracket.

Condenser location – Models 424 and 424FS

Condenser location – Models 427 and 427R

Condenser location – Model 430

Page 17

SUB-ZERO WINE STORAGE USE & CARE

Cabinet Lighting

Drawer Compartment

Lighting

LIGHTING INFORMATION

CABINET LIGHTING

odels 424 and 424FS:In these models,

rope-style lighting is mounted to the top of the cabinet and cascades down the entire front of

he unit.

Models 427, 427R and 430:

These models have discreet lighting provided in two places. Rope-style lighting is mounted to the top of the cabinet and additional lighting is mounted in the control panel to illuminate the display shelf. Refer to the illustration below.

These lights have an extended life and it should be some time before they need to be replaced. If you have problems with the cabinet lighting or need replacements, contact your Sub-Zero authorized service center or call 800-222-7820.

Shut off power to the unit before replacing light bulbs. Wear protective gloves when handling bulbs.

DRAWER LIGHTING – MODEL 427R

odel 427R:Lighting is recessed into the top

area of each refrigerated drawer compartment. Refer to the illustration below.

To replace a light bulb in the drawer compartment, you must pull the drawer out to its maximum extension. It is recommended that you remove the drawer. Refer to page 13 for the drawer removal procedure.

Remove the 15-watt bulb by unscrewing it from its socket and complete the reinstallation by following the reverse steps.

Cabinet lighting – Models 427, 427R and 430

Drawer compartment lighting – Model 427R

Page 18

KEEPING WINE AT ITS BEST

STORING AND SERVING WINE

There is a right way to store and serve wine. And there is a wrong way. The Sub-Zero Wine

torage equipment is committed to the right

S way. Wine enthusiasts know that wine, optimally, likes to be stored for long periods of

ime in caves that are vibration free, dark,

t damp and kept at a constant 55˚F (13˚C). However, how many of us have these situations available?

When you think about wine, think about preserving fruit and the fact that you must refrigerate it at the proper temperature before it spoils. After all, wine is the juice of grapes in its simplest interpretation.

Wine needs to be selected and cared for properly. The wine aficionado knows that proper storage will ensure the wine is served at the best conditions.

You have taken the extra step to ensure that your wine is kept in the best possible environment by purchasing your Sub-Zero Wine Storage unit. Now how you use the unit is up to you.

You can devote the entire Wine Storage unit to long-term storage and have the temperature

et to 55˚F (13˚C) in both zones—the ideal

s temperature for long-term storage or aging. If, however, you want to devote only a small

ortion of the unit to that feature, you can

p adjust the temperature in the smaller zone to long-term storage and adjust the other temperature zone to accommodate the wine you will be enjoying soon.

The temperature in this zone can be anything you choose. Sure, there are ideal temperatures for serving wine, but it is very subjective, with everyone’s palate reacting differently to different temperatures.

The chart on the following page offers some universally accepted storing and serving temperatures for the most common wines consumed today.

Enjoy the wine and your Sub-Zero Wine Storage unit. And thank you for your trust in Sub-Zero.

Page 19

KEEPING WINE AT ITS BEST

STORING AND SERVING TEMPERATURES

Domestic Refrigerator Temperature Ideal Long-Term Storage / Aging Temperature Room Temperature

SWEET WHITES LIGHT REDSDRY WHITES FULL SCALE REDS

41˚F (5˚C)39˚F (4˚C) 43˚F (6˚C) 45˚F (7˚C) 46˚F (8˚C) 48˚F (9˚C) 50˚F (10˚C) 52˚F (11˚C) 54˚F (12˚C) 55˚F (13˚C) 57˚F (14˚C) 59˚F (15˚C) 61˚F (16˚C) 63˚F (17˚C) 64˚F (18˚C)

Sauternes

ewurtztraminer

Sancerre / Pouilly

Gros Plant

Muscats

Sylvaner

Aligote

okay

on-Vintage Champagne

Sparkling Wine (Sekt, Cava, etc.)

Eiswein Liebraumilch

Sweet Loire Chenin Blancs

uscadet

Alsace / Riesling

Chablis

Macon

ordeaux Blanc

Beaujolais Nouveau

Fino Sherry

Best Champagne

Good German / Austrian Wines

Chinon

Tawny Port

montillado

Montlla

Vin Jaune

Best Dry

German Wines

Best White

urgundies / Graves

Beaujolais Crus

Cotes du Rhone (Red)

idi Reds

(Corbieres, etc.)

Cream Sherry

Madeira

Best Sweet

German Wines

Red Burgundy

Top Red Rhone

dinary Red Bordeaux

Cahors

Madiran

Vintage Port

Fine Red Bordeaux

Bandol

Frascati Orvieto

Vinho Verde

Fendant

Lambrusco

Retsina Yugoslav Riesling

S.A. Chenin Blanc

Chardonnay

Light Muscats

N.Z. Sauvignon Blanc

Johannisberg Riesling

Barossa Riesling

in Rose

Soave

Verdicchio

California Sauvignon

Valpolicella Chianti Reservas

Fiasco Chianti

Hungarian Whites

Sicilian Reds

Bull’s Blood

Valdepenas

Barbera

Dole

Light Zinfandels

Top California / Australian

Chardonnays

lanc

Liqueur Muscats

Old Hunter Valley

Whites

Rioja Reservas

Best Portuguese Reds

Barolo

Chilean Caberne

California / Australian / Oregon Pinot Noir

Best California

Cabernets /Zinfandels

lots / Pinot Noirs

Top Australian

Cabernet / Shiraz

Page 20

TROUBLESHOOTING GUIDE

TROUBLESHOOTING

If your Wine Storage unit is not operating properly, refer to the following Trouble-

hooting guide before calling your Sub-Zero

s authorized service center or dealer. This guide will save you time and trouble and may help

ou avoid the expense of a service call.

The Wine Storage unit is not operating

Is there electrical power to the unit? Is your home circuit breaker or fuse on? Is the unit on? Depress the

UNIT ON/OFF

key pad. Is the condenser area clean?

The Wine Storage unit is warmer than usual

Is the control set properly? Is the condenser area clean? Have the door or drawers (Model 427R)

been open for a long time?

Condensation forms inside the unit

This is normal during periods of higher humidity (summer) and with frequent door

penings.

o Are the door and drawers (Model 427R)

closing and sealing properly?

Condensation forms outside the unit

During periods of high humidity, some condensation may appear on outside surfaces. The condensation will disappear when the humidity drops. Be sure that the door and drawers (Model 427R) are closing and sealing properly. If condensation persists, contact your Sub-Zero authorized service center.

You need product information

Call the Sub-Zero Customer Service Department at 800-222-7820 or visit our website, subzero.com, for planning, installation and product information.

The Wine Storage unit runs for long periods of time

Is the condenser area clean? On hot days and in warm room tempera-

tures, the compressor runs longer. Have the door or drawers (Model 427R)

been open for a long time? Have you recently added a large amount

of wine?

You need service

Check the model and serial number of your unit. For Models 424 and 424FS, the model and serial number plate is located on the underside of the top wall. For Models 427 and 427R, it is attached to the underside of the contr

ol panel. For Model 430, the plate is located inside the door near the top hinge on the main frame extrusion. Call your Sub

-Zero authorized service center; contact your dealer or the Sub-Zero Customer Service Department, P.O. Box 44130, Madison, WI 53744-4130; call 800-222-7820; or e-mail us at customerservice@subzero.com. You may also check the service center locator on our website, subzer

o.com.

Page 21

TROUBLESHOOTING GUIDE

FREQUENTLY ASKED QUESTIONS

TEMPERATURE

MPORTANT NOTE:Unless the Wine Storage

unit is being serviced, make sure the power for your unit is on.

How do I adjust the temperatures?

To adjust temperatures, see Temperature Control on page 8. For Model 427R, also refer to page 10.

What are the suggested temperature settings?

Temperature settings are your individual preference. While each temperature zone of your Wine Storage unit has a range of 38˚F (3˚C) to 65˚F (18˚C), you can set the temperatures you think best. A chart with suggested storing and serving temperatures can be found on page 19.

Condensation is forming on the inside and outside of my unit.

NOISE

Why do I hear my unit running frequently?

It is normal to hear the operation of fans and motors. Sounds will be accentuated based on the placement of the unit and overall room design.

In climates with higher humidity, condensation will form and is considered normal. Leaving the door open for a long period of time may also contribute to condensation forming on the inside of your unit.

My unit isn’t cooling properly.

Clean the condenser ar

ea as outlined on

page 16.

Page 22

SERVICE INFORMATION

CONTACT INFORMATION

Sub-Zero Customer Service: 800-222-7820

Website: subzero.com

E-mail Address: customerservice@ subzero.com

This Use & Care Information book gives you the information necessary to preserve your

ine at optimum quality in your Sub-Zero

w Wine Storage unit.

If you do need service, be sure to have the model and serial number of your unit when

ou call. You’ll find these numbers on the

y model and serial number plate. For Models 424 and 424FS, the model and serial number plate is located on the underside of the top wall. For Models 427 and 427R, it is attached to the underside of the control panel. For Model 430, the plate is located inside the door near the top hinge on the main frame extrusion. For warranty purposes, you will also need the date of installation and the name of your Sub-Zero dealer. Record this information below for future reference.

Model Number

Serial Number

Installation Date

PRODUCT REGISTRATION

egister your new Sub-Zero today so that we

R may ensure your satisfaction. You may register by one of the following options:

Mail in the completed Sub-Zero Product Registration Card.

subzero.com

Customer Service Department at

800-222-7820

The model and serial numbers of your unit are printed on the enclosed Sub-Zero Product Registration Card. Your registration information will allow us to send you exciting new product updates and recipes as they become available, along with information on special events.

Sub-Zero Authorized Service Center and Phone

Sub-Zero Dealer and Phone

BEFORE C

ALLING FOR SERVICE

Before calling a Sub-Zero authorized service center, refer to the Troubleshooting Guide on pages 20–21. Check the household fuse or circuit breaker to see if it has been blown or tripped and that the electrical connection to the appliance has not been disconnected. A power outage may also have caused a disruption in service.

The infor copyright pr Inc. Neither this book nor any information or images contained her in whole or in par permission of Sub-Zero Freezer Company, Inc.

mation and images in this guide ar

ty of Sub-Zer

oper

ein may be copied or used

t without the expr

o Freezer Company,

ess written

e the

Page 23

S UB-Z ERO F REEZER C OMPANY P RODUCTS

L IMITED W ARRANTY

RESIDENTIAL USE ONLY

ULL FIVE YEAR SEALED SYSTEM WARRANTY

LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM

FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the

ealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all

s connecting tubing.

FULL TWO YEAR WARRANTY*

For two years from the date of original installation, your Sub-Zero warranty covers all parts and

abor to repair or replace any part of the product, that proves to be defective in materials or work-

l manship.

LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY

From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all parts that prove to be defective in materials or workmanship in the sealed system (parts only). The sealed system consists of the compressor, condenser, evaporator, drier and all connecting tubing.

TERMS APPLICABLE TO EACH WARRANTY

All service provided by Sub-Zero under the above warranty must be performed by an authorized Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business hours. This warranty applies only to products installed for normal residential use. Details regarding a non-residential warranty are available upon request.

The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT

WARRANTIES OR UNDER ANY WARRANTY

SUB-ZERO ARISING BY OPERA QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES

ANY O

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights, which vary from state to state.

o receive parts an

T contact y Department, P.O. Box 44130, Madison Wisconsin, 53744-4130; call 800-222-7820; or e-mail us at customerservice@subzero.com.

* Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior surfaces are covered by a limited 60 day parts and labor warranty for cosmetic defects.

* Replacement water filter cartridges are not covered by the product warranty.

WILL PRO

THER

our Sub-Zer

VIDE, EITHER UNDER

TION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-

WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.

/or service and the name of the Sub-Zero authorized service center nearest you,

o dealer

, distributor or Sub-Zer

THESE

reezer Company

o F

, Customer Service

Page 24

SUB-ZERO FREEZER COMPANY, INC. P. O. BOX 44130 MADISON, WI 53744-4130 800-222-7820 SUBZERO.COM

3758616 5

2005