Features and specifications are subject to change at any time
without notice. Visit subzero.com/specs for the most up-todate information.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specified.
o ensure the safe and efficient installation of Sub-Zero
T
equipment, please take note of the following types of
highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is
especially important.
CAUTION signals a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
Built-In Refrigeration3
subzero.com/specs
Sub-Zero Built-In Refrigeration
he importance of the installation of the Sub-Zero built-in
T
unit cannot be overemphasized. Installation should be
done by a qualified installer.
Before you begin the installation process, it is recommended that you read this entire installation guide. There
are key details that you should take special care to
observe during the installation. By reading these instructions carefully, you will make the installation process
easier, problem-free and, most importantly, safe.
Any questions or problems regarding the installation
should be directed to your authorized Sub-Zero dealer or
Sub-Zero customer service at 800-222-7820. You may
also check the contact & support sectionofour website,
subzero.com.
Important product information, including the model and
serial number of your unit are listed on the product rating
plate. The rating plate is located at the top frame of the
unit inside the door. Refer to the illustration.
Before You Start
ake sure that the actual equipment that was shipped to
M
you matches the design you are expecting to install. The
Sub-Zero built-in line offers the following design alternatives: framed, overlay, flush inset and stainless steel
models.
Each of these design options has specific installation
requirements, which means it is vital that the unit match
your planning and space needs. Before you begin the
installation process, check the exact model number you
need against the model number on the shipping carton.
If the unit you receive does not match your requirements,
contact your authorized Sub-Zero dealer.
TOOLS AND MATERIALS REQUIRED
• Appliance dolly able to support 700 lbs (317 kg) and
adequate manpower to handle the weight of the unit.
• Phillips and slotted screwdrivers.
• Torx drive screwdriver set.
RATING
PLATE
Location of rating plate.
• Allen, standard and crescent wrenches.
• Various sized pliers.
3
•
/8" hex bolt nut driver.
• Cordless drill and assorted drill bits.
• Level—2' (.6 m) and 4' (1.2 m) recommended.
• 4' (1.2 m) of
1
/4" copper tubing and saddle valve for the
water line (4200880) —do not use self-piercing valves.
• Copper tubing cutter.
• Masonite, plywood,
1
/8" pressed fiberboard, cardboard
or other suitable material to protect finished flooring.
• Appropriate materials to cover and protect the home
and its furnishings during installation.
Model Specifications4
3
6"
(914)
84"
(2134)
2
4"
(610)
4" (102)
733/4"
(1873)
237/8"
(606)
371/4"
(946)
17"
(432)
237/8" (606)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
Site Preparation
ake sure that the finished rough opening where the
M
built-in unit is being installed is properly prepared. Refer to
the overall dimensions and installation specifications for
your specific model. These specifications are identical for
the framed, overlay and stainless steel applications. Installation specifications are different for the flush inset application, whether you are using custom panels or Sub-Zero
accessory flush inset panels. Make sure that the rough
opening dimensions, door swing clearance, electrical
service and plumbing are correct for the model you are
about to install. Make sure the floor under the unit is level
with the surrounding finished floor.
To operate properly, the door must open a minimum of
90°. Use a minimum 3" (76) filler in corner installations to
assure a 90° door opening. Allow enough clearance in
front of the unit for full door swing.
If you are installing two built-in units side by side in the
framed, overlay, flush inset or stainless steel application, a
separating filler strip is recommended. Add the filler strip
width to the finished rough opening dimension.
All Refrigerator / All Freezer Models
OVERALL DIMENSIONS
For installation of two built-in units side by side without a
filler strip, a dual installation kit will be necessary.
MODELS BI-36R, BI-36RG AND BI-36F
Shipping weights and overall dimensions are based on
stainless steel models. For flush inset applications, add
1
/2" (13) to door clearance dimensions.
Model Specifications5
30" (762)
8
4"
(2134)
24" (610)
4" (102)
503/4"
(1289)
23"
(584)
237/8"
(606)
235/8"
(600)
311/4"
(796)
141/2"
(368)
237/8" (606)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
36" (914)
84"
(2134)
24" (610)
4" (102)
503/4"
(1289)
23"
(584)
237/8"
(606)
235/8"
(600)
371/4"
(946)
17"
(432)
237/8" (606)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
subzero.com/specs
Over-and-Under Models
OVERALL DIMENSIONS
MODELS BI-30U AND BI-30UG
MODELS BI-36U AND BI-36UG
Model Specifications6
42" (1067)
84"
(2134)
24" (610)
4" (102)
733/4"
(1873)
237/8" (606)
237/8"
(606)
261/4"
(668)
121/2"
(318)
83/4"
(222)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
36" (914)
8
4"
(2134)
24" (610)
4" (102)
733/4"
(1873)
237/8"
(606)
221/4"
(565)
81/2"
(216)
101/4"
(260)
237/8" (606)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
Side-by-Side Models
OVERALL DIMENSIONS
MODEL BI-36S
Overall dimensions are based on stainless steel models.
1
For flush inset applications, add
dimensions.
/2" (13) to door clearance
MODELS BI-42S AND BI-42SD
Model Specifications7
48" (1219)
84"
(2134)
24" (610)
4" (102)
733/4"
(1873)
237/8" (606)
237/8"
(606)
30"
(762)
14"
(356)
93/4"
(248)
23/8" (60)
HEIGHT DIMENSIONS ±
1
/2" (13)
subzero.com/specs
Side-by-Side Models
OVERALL DIMENSIONS
MODELS BI-48S AND BI-48SD
Site Preparation8
24" (610)
OPENING
DEPTH
FRONT VIEWSIDE VIEW
T
OP VIEW
A
OPENING WIDTH
24" (610)
OPENING DEPTH
833/4"
(
2127)
OPENING
HEIGHT
Opening Dimensions
STANDARD INSTALLATION
Opening WidthA
BI-36R, BI-36RG and BI-36F351/2" (902)
BI-30U and BI-30UG291/2" (746)
BI-36U and BI-36UG351/2" (902)
BI-36S351/2" (902)
BI-42S and BI-42SD411/2" (1054)
BI-48S and BI-48SD471/2" (1206)
IMPORTANT NOTE: If two units are installed side by side,
refer to page 10 for dual standard installations.
Stainless steel models are ready to install out of the box.
Site Preparation9
UNIT WITH
3
/4" (19) PANEL
DETAIL A
DETAIL B
FRONT VIEW
A
WIDTH TO CLEAT
B
FLUSH INSET WIDTH
11/4"
(32)
11/4"
(32)
SIDE VIEW
84"
(2134)
FLUSH
INSET
HEIGHT
1
/4"
(6)
24" (610)
DEPTH TO CLEAT
263/16" (665)
FLUSH INSET DEPTH
23/16"
(56)
833/4"
(2127)
HEIGHT
TO CLEAT
24" (610)
DEPTH
TO CLEAT
263/16"
(665)
FLUSH
I
NSET
DEPTH
TOP VIEW
23/16"
(
56)
11/4"
(32)
CLEAT
CLEAT
11/4"
(32)
24" (610)
O
PENING
DEPTH
T
O CLEAT
CLEAT
TOP VIEW
263/16"
(
665)
FLUSH
I
NSET
DEPTH
23/16" (
56)
3" (76)
typical
24" (610)
OPENING
DEPTH TO
CLEAT
11/4"
(32)
23/16"(56)
CLEAT
SHADED
AREA
M
UST BE
F
INISHED
3" typical
(76)
4" (102)
3
subzero.com/specs
Opening Dimensions
FLUSH INSET INSTALLATION
Detail A
Flush Inset Opening WidthsAB
BI-36R, BI-36RG and BI-36F351/2" (902)38" (965)
BI-30U and BI-30UG291/2" (746)32" (813)
BI-36U and BI-36UG351/2" (902)38" (965)
BI-36S351/2" (902)38" (965)
BI-42S and BI-42SD411/2" (1054)44" (1118)
BI-48S and BI-48SD471/2" (1206)50" (1270)
Detail B
IMPORTANT NOTE: Dimensions assume a3/4" (19) panel
thickness.
IMPORTANT NOTE: If two units are installed side by side,
refer to page 11 for dual flush inset installations.
Site Preparation10
FRONT VIEWSIDE VIEW
T
OP VIEW
833/4"
(2127)
OPENING
HEIGHT
A
OPENING WIDTH
24" (610)
OPENING DEPTH
2
4"
(610)
OPENING
DEPTH
Dual Installation Opening Dimensions
STANDARD INSTALLATION
Opening WidthsA
Two 30" (762) Models593/4" (1518)
30" (762) and 36" (914) Models653/4" (1670)
Two 36" (914) Models713/4" (1822)
IMPORTANT NOTE: A dual installation kit will be required for
this installation.
Stainless steel models are ready to install out of the box.
Site Preparation11
2
4"
(
610)
DEPTH
TO CLEAT
263/16"
(665)
FLUSH
I
NSET
D
EPTH
FRONT VIEW
TOP VIEW
23/16"
(
56)
A
WIDTH TO CLEAT
B
FLUSH INSET WIDTH
11/4"
(32)
11/4"
(32)
SIDE VIEW
84"
(2134)
FLUSH
INSET
HEIGHT
1
/4"
(
6)
24" (610)
D
EPTH TO CLEAT
263/16" (
665)
FLUSH INSET DEPTH
23/16"
(56)
833/4"
(2127)
HEIGHT
TO CLEAT
CLEAT
T
WO UNITS WITH
3
/4" (19) PANEL
D
ETAIL A
DETAIL B
11/4"
(32)
CLEAT
11/4"
(32)
24" (610)
O
PENING
DEPTH
T
O CLEAT
CLEAT
TOP VIEW
263/16"
(
665)
FLUSH
I
NSET
DEPTH
23/16" (
56)
3" (76)
typical
24" (610)
OPENING
DEPTH TO
CLEAT
11/4"
(32)
23/16"(56)
CLEAT
SHADED
AREA
M
UST BE
F
INISHED
3" typical
(76)
4" (102)
3
subzero.com/specs
Dual Installation Opening Dimensions
FLUSH INSET INSTALLATION
Detail A
Opening WidthsAB
Two 30" (762) Models593/4" (1518) 621/4" (1581)
30" (762) and 36" (914) Models653/4" (1670) 681/4" (1734)
Two 36" (914) Models713/4" (1822) 741/4" (1886)
Detail B
IMPORTANT NOTE: Dimensions assume a3/4" (19) panel
thickness. A dual installation kit will be required for this
installation.
Site Preparation12
FRONT VIEW
751/2"
(1918)
FROM
F
LOOR
7"
(178)
E
6
"
(
152)
Electrical Requirements
or all built-in models, the electrical supply should be
F
located within the shaded area shown in the illustration.
Follow the National Electrical Code and local codes and
ordinances when installing the receptacle. A separate
circuit, servicing only this appliance is required. A ground
fault circuit interrupter (GFCI) is not recommended and
may cause interruption of operation.
The outlet must be checked by a qualified electrician to
be sure that it is wired with the correct polarity. Verify
that the outlet provides 115 V AC and is properly
grounded.
Electrical Requirements
Power Supply115 V AC, 60 Hz
Circuit Breaker15 amp
Receptacle3-prong grounding-type
Do not use an extension cord or two-prong adapter.
Electrical ground is required on this appliance. Do not
remove the power supply cord ground prong.
Location of electrical supply.
Site Preparation13
3" (
76)
18" (457)
FRONT VIEW
FLOOR
6"
(152)
T
OP VIEW
BACK WALL
1
/2"
(
13)
18" (457)
6"
(152)
subzero.com/specs
Plumbing Requirements
ll built-in models with an automatic ice maker come with
A
a microbiological water filtration system. The water supply
line should be located within the shaded area shown in the
illustrations. The water supply line should be connected to
the house supply with an easily accessible shut-off valve
between the supply and the unit. Do not use self-piercing
valves. A saddle valve kit (4200880) is available through
your authorized Sub-Zero dealer. The water line must not
interfere with installation of the anti-tip brackets.
IMPORTANT NOTE: A reverse osmosis system can be
used provided there is constant water pressure of 30 psi
(2.1 bar) to 100 psi (6.9 bar) supplied to the unit at all
times. In this application, the microbiological water filtration system should be set to bypass mode by removing
the water filter cartridge and inserting the bypass plug
(7005018) available through your authorized Sub-Zero
dealer. Installation instructions packed with the unit will
outline this procedure.
IMPORTANT NOTE: All installations must meet local
plumbing code requirements.
Plumbing Requirements
Water Supply Line
Water Pressure30–100 psi (2.1–6.9 bar)
Excess Water Line for Connection36" (914)
Location of water supply—
rear.
Location of water supply—
bottom.
1
/4" OD copper line
It is not recommended that the ice maker be connected to
a softened water supply. Water softener chemicals, such
as salt from a malfunctioning softener, can damage the ice
maker and lead to poor ice quality. If a softened water
supply cannot be avoided, be sure that the water softener
is well maintained and operating properly.
Site Preparation14
Anti-Tip Bracket Installation
To prevent the unit from tipping forward and provide
a stable installation, the unit must be secured in place
with the anti-tip brackets shipped with the unit.
IMPORTANT NOTE: Placement of the anti-tip brackets is
critical to a stable installation. Failure to properly position
the anti-tip brackets will prevent them from engaging the
unit.
IMPORTANT NOTE: The two anti-tip brackets must be
installed exactly 24" (610) from the front of the rough
opening to the back of the brackets and a minimum of 4"
(102) from the sides of the rough opening. This depth will
increase to 26
3
on
/4" (19) deep decorative panels. Proper placement will
3
/16" (665) for a flush inset installation based
ensure that the anti-tip brackets engage the anti-tip bar at
the back of the unit.
Anti-Tip Hardware Included
2 Anti-tip brackets
12 #12 x 21/2" PH pan HD zinc screws
43/8"–16 x 33/4" wedge anchors
12 #12 flat washers
4 #8–18 x 11/4" PH truss HD screws
4 Nylon zip-it wall anchors
IMPORTANT NOTE: F
applications, if the #12 x 2
or either wood or concrete floor
1
/2" screws do not hit a wall
stud or the wall plate in any of the back holes of the
brackets, use the provided #8–18 x 1
1
/4" PH truss HD
screws and #12 flat washers with the nylon zip-it wall
anchors.
IMPORTANT NOTE: In some installations the subflooring
or finished floor may necessitate angling the screws used
to fasten the anti-tip brackets to the back wall.
WOOD FLOOR APPLICATIONS
After properly locating the anti-tip brackets in the rough
opening, drill pilot holes
wall studs and/or wall plate. Use the #12 x 2
3
/16" (5) diameter maximum in the
1
/2" PH pan
HD zinc screws and #12 flat washers to secure the
brackets in place. Be sure that the screws penetrate
through the flooring material and into wall studs or wall
plate a minimum of
3
/4" (19). Refer to the illustration on the
following page.
Site Preparation15
4" MIN
(
102
)
24"
(
610
)
SUBFLOORING
WOOD FLOOR
WALL
PLATE
FINISHED
FLOORING
UNDERLAYMENT
4" MIN
(
102
)
24"
(
610
)
SUBFLOORING
CONCRETE
WALL
PLATE
FINISHED
FLOORING
UNDERLAYMENT
1
1
/2"MIN
(38)
subzero.com/specs
Anti-Tip Bracket Installation
CONCRETE FLOOR APPLICATIONS
After properly locating the anti-tip brackets in the rough
opening, drill pilot holes
wall studs and/or wall plate. Then drill
holes into the concrete a minimum of 1
Use the #12 x 2
1
/2" PH pan HD zinc screws and #12 flat
3
/16" (5) diameter maximum in the
3
/8" (10) diameter
1
/2" (38) deep.
washers to secure the brackets to the wall and use the
3
/8"–16 x 33/4" wedge anchors to secure the brackets to
the floor. Be sure that the screws penetrate the wall studs
or wall plate a minimum of
3
/4" (19). Refer to the illustration
below.
Make sure there are no electrical wires or plumbing
in the area which the screws could penetrate.
INSTALL CONCRETE WEDGE ANCHORS:
1) Drill a3/8" (10) diameter hole any depth exceeding the
minimum embedment. Clean the hole or continue
drilling additional depth to accommodate drill fines.
Use a carbide drill bit manufactured within ANSI
B94.12-77.
2) Assemble the washer and nut flush with the end of
anchor to protect threads. Drive the anchor through the
material to be fastened until the washer is flush with
the surface material.
3) Expand the anchor by tightening the nut 3–5 turns past
hand-tight position or to 25 foot-pounds of torque.
Always wear safety glasses and use other necessary
protective devices or apparel when installing or
working with anchors.
Anchors are not recommended for use in lightweight
masonry material such as block or brick, or for use in
new concrete which has not had sufficient time to cure.
The use of core drills is not recommended to drill holes
for the anchors.
Wood floors.Concrete floors.
Built-In Installation16
BACK GRILLE
SCREW
FRONT
GRILLE SCREW
LOCATION
OF GRILLE
ADJUSTMENT
SCREWS
Unpack the Unit
ncrate the unit and inspect for any damages. Remove
U
the wood base and discard the shipping bolts and
brackets that hold the wood base to the bottom of the
unit. Remove and discard all packing materials.
IMPORTANT NOTE: Do not discard the kickplate, anti-tip
brackets and hardware. These items will be needed for
installation.
Retract the front leveling legs all the way up to allow the
unit to be moved into position more easily. You will extend
the leveling legs when the unit is in its final position to
reduce the possibility of the unit tipping forward.
IMPORTANT NOTE: The rear levelers must be in their
lowest position in order to push the unit back into the
rough opening. Therefore, leveling cannot be completed
until the unit is in position.
Remove the drain pan from the base of the unit to avoid
damage to the drain pan, and allow for proper placement
of the appliance dolly.
Be sure to secure the door(s) closed before moving the
unit.
Grille Removal
n order to prevent damage to the grille and to access the
I
power cord, the top grille assembly should be removed
prior to moving the unit.
To remove the grille assembly, pull out on the bottom edge
of the grille and tilt upward. Loosen the back two grille
mounting screws and remove the front two grille mounting
screws. Refer to the illustrations below. With the grille held
firmly, pull forward to remove.
To reinstall the grille, insert the grille into position and be
sure that the grille catch tabs are engaged. Reinstall the
front two grille screws, then retighten the back two grille
screws. Check for proper fit.
GRILLE HEIGHT ADJUSTMENT
The grille was designed to rest on the upper door hinge(s)
to minimize the reveal between the top of the door and
bottom of the grille. To eliminate potential interference of
the grille and hinge, the grille height can be adjusted.
Loosen the four grille adjustment screws (two on each
side) and adjust the grille height as needed. For screw
location, refer to the illustration below.
Grille removal.Grille mounting screws.
Built-In Installation17
subzero.com/specs
Position the Unit
se an appliance dolly to move the unit near the rough
U
opening. Each built-in unit is equipped with rollers, so it
can be moved into position more easily.
Shut off power to the electrical outlet. Plug the power
supply cord into the 15 amp grounded outlet and roll the
unit into position. Be sure that the anti-tip brackets are
properly engaged.
IMPORTANT NOTE: If possible, keep the door(s) closed
until the unit is properly anchored.
IMPORTANT NOTE: If for any reason the unit has been laid
on its back or side, you must allow the unit to stand
upright for a minimum of 24 hours before connecting
power.
Protect any finished flooring before moving the unit
into place.
To reduce the possibility of the unit tipping forward, the
front leveling legs must be in contact with the floor once
the unit is in position.
Water Line Connection
pproximately 3' (.9 m) of
A
to the unit with a preassembled
tion at the end. This tubing is located under the unit.
The water line fitting connection kit, provided with the unit,
contains a
1
/4" compression union fitting for connection to
the household water line. Place the compression nut and
sleeve on the water line and fasten to the connection at
the end of the tubing under the unit. Do not over tighten.
Check all water line fittings for leaks. Make sure that the
drain pan can be installed or removed without any water
line interference.
IMPORTANT NOTE: Be sure to purge the water line prior to
final connection to the unit. This will remove any debris
that may be present in the tubing from installing the new
water line.
IMPORTANT NOTE: If a reverse osmosis system used, it is
recommended that the water filter be bypassed. Refer to
information on water filter bypass mode on page 21.
IMPORTANT NOTE: Let your customer know that the ice
maker will not produce ice immediately, and that the first
few batches of ice produced should be discarded. Allow
24 hours for proper ice production.
IMPORTANT NOTE: Caution must be taken not to expose
the refrigerator and/or water lines leading to the refrigerator to freezing temperatures. Exposure could cause
damage to the product and home.
1
plastic tubing is connected
/4"
1
/4" compression connec-
Built-In Installation18
FRONT
LEVELING LEG
REAR
ADJUSTMENT
UPPER
HINGE BOLTS
SIDE TO SIDE
TILT ADJUSTMENT
IN AND OUT
ADJUSTMENT
Level the Unit
nce the unit is in position, extend the front leveling legs
O
down by turning the legs clockwise to adjust the height.
The rear height adjustment can be made from the front of
the base. Use a
3
the
/8" hex bolt clockwise to raise the unit or counter-
clockwise to lower it.
When the unit is leveled properly, or squared off, door
and/or drawer adjustments are less likely to be necessary.
Refer to the illustration below for location of the rear roller
base adjustment.
IMPORTANT NOTE: Be sure to reference leveling of the
unit to the floor and not to surrounding cabinetry. This
could affect the operation of the unit, such as door
closing.
3
/8" socket to adjust the rear rollers. Turn
Door Adjustment
he doors for built-in side-by-side models and the upper
T
door on over-and-under models can be adjusted in three
ways: in and out, side to side tilt, and up and down
(except over-and-under models).
Regardless of the adjustment being made, start by slightly
loosening the two upper hinge bolts on the upper hinge
plate using a
IN AND OUT ADJUSTMENT
Refer to the illustration for location of the bolt for in and
out door adjustment. To adjust a left-hinge door; using a
5
/32" allen wrench, turn the bolt clockwise to bring the
handle side of the door inward, and counterclockwise to
move the handle side of the door outward. Reverse the
directions for a right-hinge door.
SIDE TO SIDE TILT ADJUSTMENT
Refer to the illustration for location of the bolt for side to
side tilt door adjustment. To adjust a left-hinge door; using
3
a
/8" wrench, turn the bolt clockwise to raise the handle
side of the door up and counterclockwise to tilt the handle
side of the door down. Reverse the directions for a righthinge door.
1
/2" wrench. Refer to the illustration below.
Rear roller base adjustment.
Upper hinge bolts.Door adjustment bolts.
Built-In Installation19
ANCHORING
SCREWS
ANCHORING
SCREW
subzero.com/specs
Door Adjustment
DOOR HEIGHT ADJUSTMENT
To adjust a left-hinge door; using a1/4" allen wrench, turn
the bolt clockwise to raise the door and counterclockwise
to lower the door. Refer to the illustration above. Reverse
the directions for a right-hinge door.
Door height adjustment.
Anchoring
fter door and side panels have been installed, the unit
A
has been leveled and door adjustment completed, anchor
the built-in unit to the opening. This will assure a proper fit
and a secure installation.
IMPORTANT NOTE: Be sure to level and square the unit
before anchoring it.
To anchor the top of the unit to cabinetry, open the grille,
and install the screws provided through the grille frame
into the cabinetry. There are several hole locations
provided. Check for proper door clearance by fully
opening the door. Refer to the illustration below.
To anchor the bottom of the unit, drive a screw through
the side hole inside the roller base assembly. There is one
on each side. The screw will need to go in at an angle in
order to attach properly. Refer to the illustration below.
Additional material may be needed behind the cleat to
ensure sufficient anchoring.
If the screws provided are not suitable for your
application, you must provide adequate screws.
Top anchoring.Bottom anchoring.
Built-In Installation20
PEG
SLOT
Light Diffuser
o install, align the slots of the light diffuser onto the
T
bracket pegs. Then pull forward fully so the tabs on the
slots engage the pe gs on the bracket. Refer to the
illustration below.
Install light diffuser.
90° Door Stop
he doors of all built-in models open to 110°. A 90° door
T
stop ships with the unit and is located behind the flip-up
grille. Additional 90° door stop kits (7005865) are available
through your authorized Sub-Zero dealer. To obtain local
dealer information, visit the find a showroom section of
our website, subzero.com.
The 90° door stop will be installed in the top hinge of the
door. To install, open the door to approximately 90°. At the
top of the door, insert the door stop down between the
door hinge and the door closer arm. Insert the screw
through the door stop and into the door as shown in the
illustration below.
Complete the Installation
Before installing the kickplate, be sure to reinstall the drain
pan. Once the drain pan is in place, screw the kickplate
the to brackets attached to the inside surface of each
roller base.
IMPORTANT NOTE: The kickplate must be removed for
servicing. The floor cannot interfere with removal. Refer to
the label mounted on the kickplate support for height
clearance.
Reinstall the grille following the instructions on page 16.
Turn power back on to the electrical outlet.
90° door stop.
Built-In Installation21
WATER
FILTER
WATER FILTER
subzero.com/specs
Water Filter Bypass Mode
separate bypass plug is required to bypass the water
A
filtration system. This bypass plug (7011209) is available
from your authorized Sub-Zero dealer. To install the
bypass plug:
1) Remove water filter cartridge by pushing the end to
disengage from the filter head. Refer to the illustration
below. Pull the filter cartridge straight out.
2) Install bypass plug by aligning it with the filter head.
Push plug in to engage with the head assembly.
When the filter or the bypass plug is removed from the
unit, the water supply to both the ice maker and the ice
and water dispenser will be shut off.
Air Purification System
ll Sub-Zero built-in units, except model BI-36F, come
A
with an advanced air purification system. A factory
installed air purification cartridge is located inside the
refrigerator section, on the right-hand side of the back
wall. For information regarding use and removal of this
cartridge, refer to the built-in use & care guide provided
with the unit.
Air purification system complies with applicable
Federal requirements regarding incidental exposure
to ultraviolet light. Lamp contains mercury.
Manage in accordance with disposal laws. Go to
subzerowolfstore.com or call 1-800-222-7820.
Location of water filter.Water filter cartridge removal.
Panel Installation22
1
/4" (6)
PANEL
TRIM
REVEAL
1
/4" (6) min
DOOR
MAIN FRAME
TRIM
REVEAL
1
/4" (6) min
ROUT TO
1
/4" (6)
DOOR
MAIN FRAME
Panel Installation
efore you begin installing panels, refer to the panel spec-
B
ifications for framed, overlay or flush inset applications
and be sure you are working with the panel design called
for in your installation. If your customer has chosen the
stainless steel design, the unit has been shipped complete
with a finished stainless steel look. It will not be necessary
to install panels or handle hardware. In your final preparation for stainless steel units, use a stainless steel cleaner
to remove any marks. Abrasive cleaners should not be
used, as they may scratch the surface.
If your customer has ordered either a framed or overlay
model, you will be installing panels to give the unit the
custom Sub-Zero look.
IMPORTANT NOTE: For overlay models, there are two
design applications, overlay and flush inset. Be sure to
use the correct panel sizes for your application.
Framed Panels
f your customer has chosen a framed design application,
I
make sure that the panels you are about to install match
dimensions listed in the framed panel specifications on
pages 24–25. Additional panel design information can be
found in the Sub-Zero built-in design guide and on our
website, subzero.com.
If the thickness of the custom panel is less than a
back it up with a sheet of shim material to build the total
thickness to a
1
/4" (6). If the panel is thicker than a1/4" (6),
rout an edge around the panel to achieve a proper fit.
Refer to the illustrations.
IMPORTANT NOTE: On all built-in models, routing,
recessing or optional extended handles may be required
on raised panels for finger clearance under the handle.
Framed Panel Requirements
MAX WEI GHT PER PANEL
BI-36R, BI-36RG and BI-36F75 lbs (34 kg)
All Other Framed Models50 lbs (23 kg)
MIN PANEL TH ICKNES S
All Framed Panels
1
/4" (6),
1
/4" (6)
Panels1/4" (6) thick or less.Panels thicker than1/4" (6).
Panel Installation23
subzero.com/specs
Framed Panels
o install framed panels, the door handle(s) must be
T
removed. To install framed panels, first remove the door
trim molding. For side-by-side models and the upper door
for over-and-under models, insert a screwdriver tip into
the top corner slot on the handle side and pop out the trim
molding. Refer to the illustration below.
For the drawer on over-and-under models, insert a screwdriver tip into the slot on either side of the trim molding
running along the top of the drawer, and pop out the trim
molding. Refer to the illustration below.
With a screwdriver, remove the handles from the freezer
and refrigerator doors. Slide the panel into the frame on
the door. With the panel in position, replace the handles.
Be sure the panel is inserted completely into the channel
for proper fit and alignment. Refer to the illustration below.
To reinstall the trim molding, insert the top of the trim
molding into the grooves at the top of the door and work
downward, snapping the trim molding into the clips on the
handle.
For the drawer on over-and-under models, start at one
end and move towards the opposite end, snapping the
trim molding into the clips on the handle.
Raised Panels
ou may have to rout, recess or use optional extended
Y
handles with some door panel designs to allow for finger
clearance. This is particularly true if your unit has raised
panels greater than
IMPORTANT NOTE: Do not exceed the maximum per
panel weight for your specific model. Refer to the chart on
the previous page.
Check the location of offset when you’re using specific
routing for the grip area only. Refer to the Sub-Zero
built-in design guide for a full-scale template of the
standard full-length handle and panel. Use this grid
template to lay out your panel design for finger clearance
when standard full-length handles are used.
For models BI-42SD and BI-48SD, panel thickness in the
dispenser area can range from
1
1
/8" (29). If the panel is thicker, you must rout out a minimum
1
/4" (6) flat landing area to accommodate the glasswell bezel.
Cut-Out Location17/8" (48)283/4" (730)
AB
1
/4" (6) to a maximum of
Panel Installation26
1
/8"
(3)
OVERLAY PANEL
SPACER PANEL
BACKER PANEL
TRIM
5
/16" (8) min
1
/4" (6)
.10" (3)
OVERLAY
PANEL
SPACER
PANEL
BACKER
PANEL
3
/4"
(19)
typical
Overlay Panels
ou must allow for .10" (3) space between the backer
f your customer has chosen an overlay design applica-
I
tion, make sure that the panels you are about to install
match dimensions listed in the overlay panel specifications on pages 28–29. Additional panel design information
can be found in the Sub-Zero built-in design guide and on
our website, subzero.com.
IMPORTANT NOTE: The size of the overlay panel is
critical. It must fit over the door frame. Also, do not
exceed the maximum per panel weight for your specific
model. Refer to the chart below.
Overlay models are shipped without handle hardware.
The cabinet manufacturer or designer will need to provide
handle hardware to match the overall decorating scheme.
To install overlay panels, first remove the door trim
molding. For side-by-side models and the upper door for
over-and-under models, insert a screwdriver tip into the
top corner slot on the handle side and pop out the trim
molding. Remove the screws and frame. For the drawer
on over-and-under models, insert a screwdriver tip into
the slot on either side of the trim molding running along
the top of the drawer and pop out the trim molding.
Remove the screws and frame. Refer to the illustrations
on page 23.
Sub-Zero allows a
1
/4" (6) space to slide the backing
material into place in the frame. If your material is thicker
1
than a
/4" (6), either rout an edge around the panel to get
a proper fit or mount the decorative overlay panel on a
sheet of
1
/4" (6) thick material and insert the backing
material into the channel.
Y
board and the decorative panel, so the panel will slide
easily into the door frame.
The illustrations below provide a cross section view of the
three-panel assembly, showing placement of the trim and
a rear view of the three-panel assembly with critical
dimensions, standard for all built-in models.
Install the handle hardware before inserting the panel. We
recommend larger D-style pulls. The use of small, onepiece knobs is not recommended. If you use screws with
thick heads, you will need to countersink the screws into
the backer panel before sliding the assembly into place.
Slide the panel into the frame on the door. With the panel
in position, replace the frame end. Be sure the panel is
inserted completely into the channel for proper fit and
alignment.
To reinstall the trim molding on side-by-side models and
the upper door for over-and-under models, insert the top
of the trim molding into the grooves at the top of the door
and work downward, snapping the trim molding into the
clips on the frame.
For the drawer on over-and-under models, start at one
end and move towards the opposite end, snapping the
trim molding into the clips on the frame.
Overlay Panel Requirements
MAX WEI GHT PER PANEL
BI-36R, BI-36RG and BI-36F75 lbs (34 kg)
All Other Overlay Models50 lbs (23 kg)
Grille Panel13 lbs (6 kg)
MIN PANEL TH ICKNES S
All Overlay Panels
5
/8" (16)
Panel assembly cross
section.
Panel assembly rear view.
Panel Installation27
WATER
ICE
LIGHT
WATER
GRILLE
BEZEL
LOCK
INDICATOR
subzero.com/specs
Glasswell—Dispenser Models
he dispenser area of models BI-42SD and BI-48SD has
T
been engineered to enable the use of the overlay or flush
inset panel application. Installing overlay or flush inset
panels for these models is the same procedure as for
other built-in models. The refrigerator door panel will need
to accommodate a cut-out for the glasswell bezel.
To remove the glasswell bezel for an overlay or flush inset
model BI-42SD or BI-48SD, the water grille and touch pad
must be removed. Lift the water grille up and out. Next,
remove the touch pad assembly by removing the center
plastic mandrel supports. Carefully tilt the touch pad out
and disconnect the wire harness (blue side up) from the
back side of the touch pad. Remove the bezel by
removing the four screws.
Insert the overlay or flush inset panel into the door trim.
Reverse the procedure to install the bezel, touch pad and
water grille. To install the plastic rivets, insert rivets
through the touch pad and into the control housing and
secure by pressing mandrels into the body of the rivets.
Refer to the illustrations below.
Grille Panel Assembly
emove the grille panel assembly as described on page
R
16. Remove the top two corner screws and pull away the
top frame. Slide the panel into position in the grille frame.
If you are using a grille panel
need to install a filler.
Reattach the top frame by reinstalling the two top corner
screws. Install the grille panel assembly onto the unit,
by reversing the grille removal procedure outlined on
page 16.
Refer to specifications for overlay grille panels on pages
28–29 and the illustrations on the previous page for the
exact sizing of all three panels.
Do not exceed the panel dimensions listed for the
appropriate overlay grille panel you are specifying. The
overlay decorative panel cannot be any larger or it may
restrict the air flow to the compressor area and cause
problems with the operation of the Sub-Zero unit.
1
/4" (6) or thinner, you will
IMPORTANT NOTE: The total panel thickness (including
backer and spacer, if used) in the glasswell bezel area can
range from
1
/4" (6) to a maximum of 11/8" (29). If the panel
is thicker, provisions must be made to rout out a space to
accommodate the bezel surrounding the glasswell.
*Panel height may be increased by1/2" (13) to hide upper
main frame. For more information, refer to the built-in panel
configurator at subzero.com/trade/panels.
Grille panel dimensions listed are for a standard 84" (2134)
finished height. For an 83" (2108) finished height, subtract 1"
(25) from grille panel height dimensions. For an 88" (2235)
finished height, add 4" (102) to height dimensions. An 83"
(2108) or 88" (2235) panel grille must be ordered to accept an
83" (2108) or 88" (2235) custom panel. Width dimensions do
not vary.
*Panel height may be increased by1/2" (13) to hide upper
main frame. For more information, refer to the built-in panel
configurator at subzero.com/trade/panels.
Grille panel dimensions listed are for a standard 84" (2134)
finished height. For an 83" (2108) finished height, subtract 1"
(25) from grille panel height dimensions. For an 88" (2235)
finished height, add 4" (102) to height dimensions. An 83"
(2108) or 88" (2235) panel grille must be ordered to accept an
83" (2108) or 88" (2235) custom panel. Width dimensions do
not vary.
Cut-Out Location2" (51)2813/16" (732)
AB
Panel Installation30
1
/4" (6)
.10" (3)
FLUSH INSET
PANEL
SPACER
PANEL
BACKER
PANEL
3
/4"
(19)
typical
Flush Inset Panels
f your customer has chosen the flush inset panel applica-
I
tion, make sure that the panels you are about to install
match dimensions listed in the flush inset panel specifications on pages 32–33. Additional panel design information
can be found in the Sub-Zero built-in design guide and on
our website, subzero.com.
ub-Zero allows a
S
material into place in the frame. If your material is thicker
1
than a
/4" (6), either rout an edge around the panel to get
a proper fit or mount the decorative flush inset panel on a
sheet of
1
/4" (6) thick material and insert the backing
material into the channel.
1
(6) space to slide the backing
/4"
IMPORTANT NOTE: The size of the flush inset panel is
critical. It must be sized correctly for a proper fit inside the
opening.
Overlay models are shipped without handle hardware.
The cabinet manufacturer or designer will provide handle
hardware at the job site to match the overall decorating
scheme.
To install flush inset panels, first remove the door trim
molding. For side-by-side models and the upper door for
over-and-under models, insert a screwdriver tip into the
top corner slot on the handle side and pop out the trim
molding. Remove the screws and frame. For the drawer
on over-and-under models, insert a screwdriver tip into
the slot on either side of the trim molding running along
the top of the drawer, and pop out the trim molding.
Remove the screws and frame. Refer to the illustrations
on page 23.
Flush Inset Panel Requirements
MAX WEI GHT PER PANEL
BI-36R, BI-36RG and BI-36F75 lbs (34 kg)
All Other Flush Inset Models50 lbs (23 kg)
Grille Panel13 lbs (6 kg)
MIN PANEL TH ICKNES S
All Flush Inset Panels
5
/8" (16)
You must allow for 0.10" (3) space between the backer
board and the decorative panel, so the panel will slide
easily into the door frame.
The illustration below provides a rear view of the threepanel assembly with critical dimensions, standard for all
built-in models.
IMPORTANT NOTE: With the panels installed,
1
/2" (13)
minimum reveals must be kept on all sides to ensure
proper door opening and sufficient cooling of the unit.
Three-panel assembly.
Panel Installation31
subzero.com/specs
Flush Inset Panels
nstall the handle hardware before inserting the panel. We
I
recommend larger D-style pulls. The use of small, onepiece knobs is not recommended. If you use screws with
thick heads, you will need to countersink the screws into
the backer panel before sliding the assembly into place.
Slide the panel into the frame on the door. With the panel
in position, replace the frame end. Be sure the panel is
inserted completely into the channel for proper fit and
alignment.
To reinstall the trim molding on side-by-side models and
the upper door for over-and-under models, insert the top
of the trim molding into the grooves at the top of the door
and work downward, snapping the trim molding into the
clips on the frame.
For the drawer on over-and-under models, start at one
end and move towards the opposite end, snapping the
trim molding into the clips on the frame.
Grille Panel Assembly
emove the inner grille panel assembly as described on
R
page 16. Remove the top two corner screws and pull
away the top frame. Slide the panel into position in the
grille frame. If you are using a grille panel
thinner, you will need to install a filler.
Reattach the top frame by reinstalling the two top corner
screws. Install the inner grille panel assembly onto the
unit, by reversing the grille removal procedure outlined on
page 16.
Refer to specifications for flush inset grille panels on
pages 32–33 and the illustrations on the previous page for
the exact sizing of all three panels.
Do not exceed the panel dimensions listed for the
appropriate flush inset grille panel you are specifying.
The flush inset decorative panel cannot be any larger
or it may restrict the air flow to the compressor area
and cause problems with the operation of the Sub-Zero
unit.
Grille panel dimensions listed are for a standard 84" (2134)
finished height. For an 83" (2108) finished height, subtract 1"
(25) from grille panel height dimensions. For an 88" (2235)
finished height, add 4" (102) to height dimensions. An 83"
(2108) or 88" (2235) panel grille must be ordered to accept an
83" (2108) or 88" (2235) custom panel. Width dimensions do
not vary.
Grille panel dimensions listed are for a standard 84" (2134)
finished height. For an 83" (2108) finished height, subtract 1"
(25) from grille panel height dimensions. For an 88" (2235)
finished height, add 4" (102) to height dimensions. An 83"
(2108) or 88" (2235) panel grille must be ordered to accept an
83" (2108) or 88" (2235) custom panel. Width dimensions do
not vary.
llustrations A–F provide panel offsets and reveals for all
I
built-in models in a flush inset application. Refer to the
chart below for reference to the illustrations relating to
your specific model.
For additional information on model specific panel reveals,
visit the specification library section of our website,
subzerotrade.com.
Panel OffsetsIllus.
ALL REF RIGERATOR / ALL FR EEZER
Door / Grille SidesA
Grille TopC
Grille Bottom / Door TopD
Door BottomF
OVER -AND-U NDER
Door / Drawer / Grille SidesA
Grille TopC
Grille Bottom / Door TopD
Door Bottom / Drawer TopE
Drawer BottomF
SIDE -BY-SIDE
Doors (hinge) / Grille SidesA
Doors (handle) SidesB
Grille TopC
Grille Bottom / Door TopD
Door BottomF
Illus. AIllus. B
Illus. CIllus. D
Illus. EIllus. F
Panel Installation35
SIDE PANEL
MAIN
FRAMEREAR
BRACKET
FRONT
BRACKET
MAIN
FRAME
SIDE PANEL
ROUTING
1" (25)
17/8" (48)
1
/8" (3)
1
/2" (13)
84"
(2134)
24" (610)
ROUT TO
3
/16" (5)
(OVER-AND-UNDER
MODELS)
OPTIONAL
TOE KICK
CUT-OUT
4" (102)
201/2"
(521)
53/4"
(146)
17/8"(48)
1" (25)
41/4" (108)
ROUT TO
1
/8" (3)
FRONT
OF SIDE
PANEL
25/8"
(67)
subzero.com/specs
Side Panels
IMPORTANT NOTE: S
ide panels will need to be installed
before the unit is placed in its final position.
When installing a built-in unit with a custom side panel, an
accessory kit (7003407) is required. Stainless steel and
white enamel side panels are available through your
authorized Sub-Zero dealer. Refer to instructions included
with the side panel kit when installing these side panels.
To obtain local dealer information, visit the find a
showroom section of our website, subzero.com.
IMPORTANT NOTE: The use of side panels may change
the width of your rough opening.
CUSTOM SIDE PANEL INSTALLATION
The custom side panel will need to be a minimum of 24"
(610) deep and
1
/2" (13) thick. Routing will be necessary
for the side panel to fit flush against the side of the unit.
Refer to the illustrations below.
IMPORTANT NOTE: T
he overall height on the side panel
will vary with the height of the grille being used. Make sure
you know your finished height before cutting any panels.
Install the brackets provided in the kit onto the side panel
in the locations shown in the illustration below. The front
brackets are meant to engage the mainframe and the back
brackets will wrap behind the unit when the panel is in
place. Screws are provided in the kit. If the provided
screws will not work for your installation, you will need to
provide the necessary screws to attach the brackets.
IMPORTANT NOTE: If you have a model BI-30U, BI-30UG,
BI-36U or BI-36UG, extra routing will be necessary to
avoid having the panel hit the refrigerator lower hinge
plate.
Place the panel at a 75° angle and engage the front
brackets into the mainframe. Swing the panel inward,
being sure that the front brackets engage the mainframe.
With the panel in position, attach the rear brackets to the
rear of the unit with the screws provided. Check to see
that the panel is secure. Refer to the illustration below.
Side panel dimensions.
Routing detail.
Side panel attachment
(top view).
Dual Installation36
WITHOUT FILLER STRIP
FILLER STRIP REQUIRED
FILLER STRIP REQUIRED
Dual Installation
hen two built-in units are installed side by side, a
W
Sub-Zero built-in dual installation kit may be required.
Contact your authorized Sub-Zero dealer for the proper
components and installation instructions. For questions
relative to the installation, call Sub-Zero at 800-222-7820.
To obtain local dealer information, visit the find a
showroom section of our website, subzero.com.
DUAL STANDARD INSTALLATIONS
Two framed, overlay or stainless steel units may be placed
side by side in a dual installation. Some dual standard
installations will require a dual installation kit, available
through your authorized Sub-Zero dealer.
A custom filler strip can be used in between two units in a
framed, overlay or stainless steel design application. It is
recommended that the filler strip be at least 2" (51) wide,
to prevent condensation between the units. Be sure to add
the filler strip width to your rough opening width.
DUAL FLUSH INSET INSTALLATIONS
Installing two built-in models side by side in a flush inset
application will require adjustments to the dimensions of
your finished rough opening, panel sizes and panel offsets.
It will also require a dual installation kit, available through
your authorized Sub-Zero dealer.
Dual installations without a filler strip can only be accomplished using two units with opposite hinges as shown in
illustration A below. The dual installations shown in illustrations B and C require a filler strip. Illustration A is the
only application that will accommodate the dual wide
grille.
IMPORTANT NOTE: The application shown in illustration A
can only be achieved by installing dual flush inset panels.
Failure to install dual flush inset panels will cause the
handle side of the panels to collide when closing. In this
application a dual installation accessory kit is also
required.
Dual installations without a filler strip can only be accomplished using two units with opposite hinges as shown in
illustration A below. The dual installations shown in illustrations B and C require a filler strip.
IMPORTANT NOTE: For the application shown in illustra-
tion A, a dual installation accessory kit is required.
Illus. A
Illus. BIllus. C
Dual flush inset panels and dual installation kits are available through your authorized Sub-Zero dealer. Refer to
page 37 for dual flush inset panel specifications.
Grille panel dimensions listed are for a standard 84" (2134)
finished height. For an 83" (2108) finished height, subtract 1"
(25) from grille panel height dimensions. For an 88" (2235)
finished height, add 4" (102) to height dimensions. Width
dimensions do not vary.
Backer Panel293/4" (756)815/16" (227)
BI-3 0UGWH
Window Cut-Out19" (483)395/8" (1006)
AB
Cut-Out Location53/4" (146)51/4" (133)
AB
5
/8"
(16)
5
/16" (
8)
1
/2"
(13)
FLUSH INSET PANEL
SPACER
BACKER
DOOR / DRAWER / GRILLE
TOP VIEW
CABINETRY
DUAL
T
RIM
1
/4" (6)
REVEAL
5
/16" (8)
1
/8" (3)
DOORDOOR
TOP VIEW
1
/2"(13)
5
/16"
(
8)
1
/8"
(3)
CABINETRY
GRILLE
SIDE VIEWS
1
/2"(13)
3
/32"
(2)
5
/16"
(8)
5
/16"
(8)
5
/32"
(4)
GRILLE
DOOR
SIDE VIEW
5
/8"(16)
5
5
/32"
(4)
5
/16"
(8)
5
/16"
(8)
3
/32"
(2)
DOOR
DRAWER
SIDE VIEWSIDE VIEW
C
5
/16"
(8)
3
/32"
(2)
DOOR /
DRAWER
SIDE VIEW
Dual Installation38
Flush Inset Panels—Dual Installation
hen installing two built-in models side by side in a flush
W
inset application, you must decrease the width of the decorative flush inset panels by
offsets will also need to be made. These adjustments are
needed to achieve a proper fit and to ensure the panels do
not collide when closing. Panel dimensions in the chart
below have been adjusted to reflect the decrease in panel
dimensions.
IMPORTANT NOTE: If a filler strip is not used, dual instal-
lations can only be accomplished using two units with
opposite hinges.
Illustrations A–F provide panel offsets and reveals for all
built-in models in a flush inset application. Refer to the
chart below for reference to the illustrations relating to
your specific model. All reveals are
wise specified.
1
/2". Adjustments to the panel
1
/2" (13) unless other-
Illus. AIllus. B
For additional information on model specific panel reveals,
visit the specification library section of our website,
subzerotrade.com.
Panel OffsetsIllus.
ALL REF RIGERATOR / ALL FR EEZER
Doors (hinge) / Grille SidesA
Doors (handle) SidesB
Grille TopC
Grille Bottom / Door TopD
Door BottomF
Do not exceed the flush inset decorative panel dimensions. Exceeding dimensions could cause damage to
the panels and the Sub-Zero unit.
Illus. CIllus. D
Illus. EIllus. F
Service Information39
Installation Checklist
o ensure a safe and proper installation, the following
T
checklist should be completed by the installer to ensure
that no part of the installation has been overlooked.
Has the packing material been removed?
Turn the unit on. Is it operating properly?
If not, is the unit plugged in? Is the control turned on?
Is the water supply line connected and not leaking? Is
the water supply turned on and ice maker control on?
Have the anti-tip brackets been installed securely and
properly engaging the unit?
Is the unit leveled properly on a solid, level floor? Is the
kickplate installed?
Has the drain pan been installed properly?
Are panels attached securely and properly aligned?
Have the door(s) been aligned for proper appearance
and operation?
Has the water filter cartridge been installed?
Has a filter bypass been ordered (only for homes with a
reverse osmosis system)?
Service Information
f service is necessary, maintain the quality built into your
I
Sub-Zero unit by calling a Sub-Zero authorized service
center.
To obtain the name and number of a Sub-Zero authorized
service center, check the contact & support section of our
website, subzero.com or call Sub-Zero customer service
at 800-222-7820.
When calling for service, you will need the model and
serial number of your unit. Both numbers are listed on the
product rating plate, located at the top frame of the unit
inside the door. Refer to the illustration on page 3.
If you are storing or disposing of your old refrigerator or
freezer, please do it
safely. Remove the
doors or tightly secure
the doors closed.
Child entrapment
accidents can be tragic.
Does your customer understand the unit's operation?
Have you given your customer the warranty package?
Have any installation or service problems been noted
on the product registration card? Has the registration
card been mailed in?
Have stainless steel door(s) been inspected for any
imperfections? This is to be done by your authorized
Sub-Zero dealer or installer with the customer upon
completion of the installation. Stainless steel panels
are covered by a limited 60-day parts and labor
warranty for cosmetic defects.