Sub Zero BI36UOLH, BI36ROLH, BI36RSPHLH, BI36RSTHLH, BI36RGOLH Use & Care
...
CLASSIC REFRIGERATION
USE AND CARE GUIDE
CLEANING, MAINTENANCE, AND MORE
CLASSIC REFRIGERATION
Contents
3 Classic Features
4 Electronic Controls
5 Storage
8 Operation
12 Care Recommendations
14 Technical Data
15 Troubleshooting
19 Sub-Zero Warranty
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
www.P65Warnings.ca.gov
Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 3 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero dealer.
Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certied Service provider recommended
by our Customer Care Center, or select one from our list of
providers available at subzero.com/locator. All Factory Certied Service providers are carefully selected and thoroughly
trained by us.
2 | Sub-Zero Customer Care 800.222.7820
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
CLASSIC FEATURES
Classic Features
FEATURES
1
Product Rating Plate
2
Electronic Control Panel and Display
3
Freshness Cards
4
Door Shelves
5
Dairy Compartment
6
Refrigerator Storage Drawers
7
High-Humidity Crisper Drawer
8
Glass Shelves
9
Freezer Baskets
10
Ice Container
11
Air Purication System
12
Water Filtration System (behind grille)
13
Automatic Ice Maker
14
Ice and Water Dispenser (dispenser models)
15
Condenser (behind grille)
2
11
6
7
13
10
Over-and-under model
15
12
1
5
4
8
3
9
15
12
1
13
10
4
9
Side-by-side model with internal dispenser
2
5
11
14
8
3
7
6
subzero.com | 3
ELECTRONIC CONTROLS
Control Panel
FUNCTION
LIGHTS Turns the interior accent lighting on or off for glass
door models.
ICE MAKER Turns power to the ice maker on or off. Use to dis-
able the ice maker during extended vacations.
MAX ICE Activates or deactivates the max ice feature which
increases ice production 30% for a 24-hour period.
COLDER
WARMER
PURE AIR Activates or deactivates the air purication system.
ALARM Activates or deactivates the door alarm. A chime
POWER Turns the unit on or off. When the power is off,
Adjusts the tem per ature in one-degree increments.
Combination units have separate temperature controls for the refrigerator and freezer. Temper atures
are preset at 38°F
indicates the door has been left ajar for more than
60 seconds.
“OFF” appears in the control panel display. Turning
the power off at the control panel eliminates the
need to unplug or turn the power off at the circuit
breaker during service or extended vacations.
(3°C) and 0°F (-18°C).
Display
INDICATOR
Illuminates or ashes when the electronic control system
detects a temperature or ice maker problem, or if the
condenser needs to be cleaned.
Illuminates when the air purication system is activated,
and ashes when the cartridge needs to be replaced.
After the cartridge has been replaced, touch and hold
PURE AIR on the control panel for 5 seconds to reset.
Illuminates when the water lter needs to be replaced.
Illuminates when the ice maker system is activated.
Illuminates when the max ice feature is activated.
Illuminates when the door alarm is activated.
Illuminates when the accent lighting is activated for glass
door models.
Control panel and display (model BI-30UG shown)
4 | Sub-Zero Customer Care 800.222.7820
STORAGE
Keeping Food At Its Best
DUAL REFRIGERATION
This Sub-Zero features a unique Dual Refrigeration® system
to keep food fresher longer.
With the Sub-Zero Dual Refrigeration
refrigerator and freezer systems have been designed to
maintain accurate, consistent temperatures and proper
humidity levels for longer food life expectancy. Dual Refrig-
®
eration
eliminates transfer of fresh food odors to frozen
food and ice and does not freeze the moisture out of the air
in the fresh food section.
For handy tips and information on how to maximize food
freshness, refer to the freshness cards stored in the
refrigerator.
®
®
system, individual
Refrigerator Storage
DOOR SHELVES
To remove a door shelf or the dairy compartment, lift from
the bottom and slide out. To reinstall, place in the desired
position and slide the shelf down onto the guides. Refer to
the illustration below.
IMPORTANT NOTE: If the door opening is limited to 90°,
door shelves may need to be removed before removing a
storage drawer or glass shelf.
Door shelf removal
subzero.com | 5
STORAGE
Refrigerator Storage
STORAGE DRAWERS
To remove a storage drawer, pull forward until the drawer
stops. Lift the front of the drawer slightly, then pull forward.
Refer to the illustration below.
For French door models, the drawer slides may need to be
pushed back manually to provide sufcient clearance for
removal.
To reinstall, push the drawer slides in. Align the drawer with
the slides and push back until it stops. Press down on the
front of the drawer to engage the slides.
GLASS SHELVES
To remove or adjust a glass shelf, tilt up, then lift up and out.
To reposition, insert the shelf in the tracks along the back
wall, then lower the front until it locks into position. Refer to
the illustration below.
IMPORTANT NOTE: Use care when handling glass shelves to
prevent breakage or scratching the interior.
CAUTION
Glass shelves should warm to room temperature before
immersing in warm water.
Storage drawer removal
Glass shelf removal
6 | Sub-Zero Customer Care 800.222.7820
STORAGE
Freezer Storage
FREEZER BASKETS
BI-36F and side-by-side models: To remove, pull forward
until the basket stops. Pull the two metal clips located
behind the bottom two corners of the basket forward, then
lift up and out. Refer to the illustration below. To reinstall,
push the drawer slides in. Align the basket with the slides
and push back until it stops. Press down on the front of the
basket to engage the slides.
IMPORTANT NOTE: For models BI-36S, BI-42S, BI-42SID,
and BI-42SD, to remove, the freezer basket must be raised
and pulled through the opening in the door liner after
disengaging.
Over-and-under models: To remove the upper and lower
freezer baskets, lift up and out. Refer to the illustration
below. To reinstall, insert the lower basket into the four
corner retainers. Position the upper basket onto the side
rails and slide back until it clicks.
ICE CONTAINER
BI-36F and over-and-under models: To remove, pull the
container forward until it stops, then lift out.
Side-by-side models: To remove, pull the container forward
until it stops, then lift to clear the carrier assembly along the
back. Pull forward and out. Refer to the illustration below.
Dispenser models: To remove, pull the container out partially, then rotate and pull out. Refer to the illustration below.
Side-by-side models
Dispenser models
BI-36F and side-by-side models Over-and-under models
subzero.com | 7
OPERATION
Air Purication System
The advanced air purication system of Sub-Zero Classic
models reduces bacteria, odors, and ethylene gas, which
causes premature ripening in fruits and vegetables. The
air purication cartridge has been factory installed and is
located inside the refrigerator, on the back wall.
To initiate air purication, touch PURE AIR on the control
panel.
The cartridge will last approximately one year. The
indicator will ash in the control panel display when the
cartridge needs to be replaced.
Replacement Sub-Zero air purication cartridges can be
ordered online at subzero.com/store. For questions, contact
Sub-Zero Customer Care at 800-222-7820.
CAUTION
The air purication system complies with applicable
Federal requirements regarding incidental exposure
to ultraviolet light. Lamp contains mercury. Manage in
accordance with disposal laws. Visit earth911.com or
call 800-222-7820.
AIR PURIFICATION CARTRIDGE REPLACEMENT
1 To access the air purication cartridge, grasp the outside
cover from the bottom and rotate upward. Refer to the
illustration below.
2 Grasp the black cover from the top and rotate down-
ward. The cartridge will pop out and can be removed.
3 Remove the new cartridge from packaging and insert
with the connector pointing downward.
4 Once in position, close the black cover. Then rotate the
outside cover downward until it closes against the back
wall.
5 Once the cartridge has been replaced, touch and hold
PURE AIR on the control panel for ve seconds to reset.
The
indicator will appear in the control panel display
but not ash.
8 | Sub-Zero Customer Care 800.222.7820
Air purication cartridge
OPERATION
WATER FILTER
RESET BUTTON
WATER
FILTER
Water Filtration System
The water ltration system of Sub-Zero Classic models
supplies ltered water to the ice maker and water dispenser
(dispenser models) to produce great-tasting water and ice.
IMPORTANT NOTE: When using the water ltration system
for the rst time and after lter replacement, it is necessary to clear any air from the system and allow the lter to
assist in cleaning the water lines. For non-dispenser models,
discard the rst two full containers of ice. For dispenser
models, dispense several glasses of water for a period of
two minutes.
If the water ltration system will not be used, it can be
placed in water lter bypass mode by removing the lter.
The lter is rated for 750 gallons
ever comes rst. The
(2839 L) or one year, which-
indicator will illuminate in the
control panel display when the lter needs to be replaced.
Replacement Sub-Zero water lters can be ordered online
at subzero.com/store. For questions, contact Sub-Zero
Customer Care at 800-222-7820.
WATER FILTER REPLACEMENT
1 To access the water lter, pull out on the bottom edge
of the grille assembly and rotate upward.
2 To remove the old lter, rotate counterclockwise one-
quarter turn, then pull out. Refer to the illustration below.
It is normal for a small amount of water to drip when
the lter is removed. It should be wiped up with a paper
towel or cloth.
3 Remove the new lter from packaging and remove the
plastic cap.
4 Insert the new lter into the manifold and turn clockwise.
5 Once the new lter has been installed, press and hold
the water lter reset button for ve seconds to reset.
Refer to the illustration below.
WATER FILTER
Water lter removal
Water lter location
subzero.com | 9
OPERATION
Ice Maker Operation
To initiate ice production, touch ICE MAKER on the control
panel. After initial start-up, discard the rst few batches
of ice. The ice may contain impurities from new plumbing
connections.
The ice maker will cycle every two hours. If ice is not used
regularly it may fuse together. To avoid, discard ice and
allow ice maker to replenish.
Sabbath
This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.
To initiate Sabbath mode, while the unit is on, touch POWER
on the control panel. “OFF” appears in the control panel
display. Touch and hold POWER for 10 seconds until “SAb”
appears in the display indicating Sabbath mode has been
initiated. Lights, ice maker, door alarm, and dispenser (if
applicable) will be disabled. To return to normal operating
conditions, touch POWER.
Ice and Water Dispenser
The rst time the water dispenser is used, purge the water
system and storage tank for three minutes. This will clear
any air in the system, along with impurities from new
plumbing connections.
Initially, for water to dispense properly, press and hold
WATER or the water dispenser button until water ows from
the dispenser. It may need to be pressed for 60 seconds for
water to ll the internal reservoir tank.
The chilled water reservoir tank holds approximately 40 oz
(1.2 L) of ltered water. It may take several hours to chill the
water to refrigerator temperature during the original ll and
after a large amount of water is dispensed.
CAUTION
Limit continuous ice and water dispenser operation to
seven minutes or less.
10 | Sub-Zero Customer Care 800.222.7820
OPERATION
WATER
ICE
WATER
GRILLE
BULK ICE
Ice and Water Dispenser
INTERNAL DISPENSER
For models BI-42SID and BI-48SID, the internal ice and
water dispenser is designed to accommodate a 16-oz
(.5 L)
pint glass. Larger containers may be used but may compromise the effectiveness of the dispenser. Drops of water may
collect in the removable water grille located directly below
the dispenser. Refer to the illustration below.
FUNCTION
ICE Press and hold to dispense ice.
WATER Press and hold to dispense water.
For models with an internal water only dispenser, the
dispenser is located inside the refrigerator on the left wall.
Press a glass against the dispenser to activate water ow.
Water ow will stop when the glass is pulled away. Refer to
the illustration below.
EXTERNAL DISPENSER
Drops of water may collect in the removable water grille.
This is not a drain. Do not pour water into the water grille.
For large quantities of ice, a bulk ice dispenser is located
inside the refrigerator. Refer to the illustrations below.
FUNCTION
LIGHT Press to cycle through lighting options; lights off,
lights on, and control panel lights only.
ICE Press and hold to dispense ice.
WATER Press and hold to dispense water.
LOCK Press and hold for 3 seconds to activate or deac-
tivate the dispenser lock. The lock indicator will be
illuminated when dispenser is locked.
BULK ICE Press and hold to dispense large quantities of ice.
Internal ice and water
dispenser
WATER DISPENSER
Internal water dispenser
TRAY
GRILLE
Removable water grille
Bulk ice dispenser
subzero.com | 11
CARE RECOMMENDATIONS
Interior Lighting
For glass door models, accent lighting can be turned on
and off by touching LIGHTS on the control panel. The
indicator illuminates when accent lighting is activated.
Cleaning
INTERIOR CLEANING
For over-and-under and side-by-side models, the refrigerator or freezer may be disabled without disrupting the
other section. To disable a section, touch POWER. Touch
and hold WARMER for the section being disabled, continue
to hold and touch POWER. Double dashes will appear in the
control panel display. Repeat to turn the section back on.
To clean interior surfaces and all removable parts, wash with
a mild solution of soap, water, and baking soda. Rinse and
dry thoroughly. Avoid getting water on the lights and control
panel.
CAUTION
Do not use vinegar, rubbing alcohol, or other alcoholbased cleaners on any interior surface.
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with
a soft lint-free cloth. To bring out the natural luster, lightly
wipe the surface with a water-dampened microber cloth
followed by a dry polishing chamois. Always follow the grain
of stainless steel.
12 | Sub-Zero Customer Care 800.222.7820
CARE RECOMMENDATIONS
Cleaning
CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn power off at the
control panel. Wear gloves to avoid injury from sharp
condenser ns.
The condenser is located behind the ip-up grille. To
access, pull out on the bottom edge of the grille and rotate
upward. Use a soft bristle brush and vacuum to remove
dust and lint from the condenser. Clean the condenser every
6–12 months. Refer to the illustration below.
IMPORTANT NOTE: To avoid damaging the condenser ns,
vacuum in the direction of the ns.
CAUTION
Failure to clean the condenser could result in temperature loss, mechanical failure, or damage.
VACATIONS
For extended vacations, turn power off at the control panel.
Empty the unit and block doors open slightly to let fresh
air in and keep the interior dry. The water lter should be
replaced before start up.
CONDENSER
Condenser location
subzero.com | 13
TECHNICAL DATA
Sub-Zero Water Filtration System Data
IMPORTANT NOTICE: Read this Performance Data Sheet carefully and compare the capabilities of this unit with your actual water treatment needs.
It is recommended that, before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs.
System tested and certied by NSF International against NSF/ANSI Standard 42 and 53 for the reduction of substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit
for water leaving the system, as specied in NSF/ANSI 42/53.
Contaminant
Reduction*
Chlorine, Taste & Odor 2.0 mg/L 2.0 mg/L ± 10% 97.5% 0.05 mg/L N/A ≥50% J-00056501
Normal Particulate
Class I, ≥0.5 to <1.0 μm
Asbestos 96 MF/L 10
Atrazine 0.010 mg/L 0.009 mg/L ± 10% 89.3% 0.001 mg/L 0.003 mg/L N/A J-00056512
Benzene 0.014 mg/L 0.015 mg/L ± 10% 96.3% 0.005 mg/L 0.005 mg/L N/A J-00056535
Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 86.6% 0.01 mg/L 0.04 mg/L N/A J-00056537
Cyst** 122,500 cysts/L Min 50,000 cysts/L 99.99% 1 cyst/L N/A ≥99.99% J-00056513
Lead at pH 6.5 0.153 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00056515
Lead at pH 8.5 0.150 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00058784
Lindane 0.002 mg/L 0.002 mg/L ± 10% 97.8% 0.00004 mg/L 0.0002 mg/L N/A J-00058969
Mercury at pH 6.5 0.006 mg/L 0.006 mg/L ± 10% 95% 0.0003 mg/L 0.002 mg/L N/A J-00058785
Mercury at pH 8.5 0.006 mg/L 0.006 mg/L ± 10% 88% 0.0007 mg/L 0.002 mg/L N/A J-00058783
Toxaphene 0.015 mg/L 0.015 mg/L ± 10% 93.2% 0.001 mg/L 0.003 mg/L N/A J-00056531
Turbidity 10.8 NTU 11 ± 1 NTU 98.7% 0.153 NTU 0.5 NTU N/A J-00058972
P-Dichlorobenzene 0.215 mg/L 0.225 mg/L ± 10% 99.7% 0.0005 mg/L 0.075 mg/L N/A J-00056538
*Contaminant reduction determined by NSF testing. **Based on the use of Cryptosporidium Parvum oocysts. †Fibers greater than 10 μm in length.
Average Inuent
Concentration
13,666,667
pts/ml
NSF Specied
Challenge
Concentration
At least 10,000
particles/ml
7
to 108 bers/L
†
Average
% Reduction
98.9% 143,333 pts/ml N/A ≥85% J-00056506
>99% <1 MF/L N/A ≥99% J-00056511
Product Water Concentration
NSF Reduction
Requirements
NSF Test
ReportAverage Max Permissable
APPLICATION GUIDELINES / WATER SUPPLY PARAMETERS
Capacity: certied for up to 750 gallons
Service Flow: 0.78 gpm
(2.95 Lpm)
(2,839 L); up to twelve months
Water Supply: potable water
Water Pressure: 35–120 psi
(2.8–8.2 bar)
Water Temperature: 40°F–100°F (5°C–40°C)
SPECIAL NOTES
• Replacement Sub-Zero water lter cartridges can be ordered online at subzero.com/store, or contact customer care at 800-222-7820.
• It is recommended that the lter cartridge be replaced when the indicator is displayed, if there is a noticeable drop in pressure, the ice cubes
become hollow, or every 12 months, whichever comes rst. Replacement lter pricing information can be found at subzero.com/store.
• This lter must be installed, operated, maintained and replaced as required in order for the product to perform as advertised.
• Note that while the testing was performed under standard laboratory conditions, actual performance may vary. The contaminants or other
substances removed or reduced by this water treatment system are not necessarily in your water.
Manufactured for: Sub-Zero, Inc., P.O. Box 44848, Madison, WI 53744, 800-222-7820
14 | Sub-Zero Customer Care 800.222.7820
TROUBLESHOOTING
Troubleshooting
SERVICE INDICATOR
Indicator illuminated: Touch POWER to turn the unit off.
Verify the condenser area is clean. Touch POWER to
turn the unit on. If the indicator is still illuminated, call
Sub-Zero Customer Care at 800-222-7820.
Indicator ashing: Contact Sub-Zero Factory Certied
Service.
Indicator ashing with chime: Contact Sub-Zero Factory
Certied Service.
Indicator ashing: Replace the air purication cartridge.
Also, replace the cartridge if there is an odor inside the
unit.
Indicator ashing: Replace the water lter. Also, replace
the lter if the ice tastes bad, is discolored, ice cubes are
small, or if the water ow from the dispenser is slow.
Indicator ashing with chime: The door has been left ajar
for more than 60 seconds. Close the door.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to the unit and home circuit
breaker is on.
No lights in the refrigerator or freezer.
• The door/drawer may have been left ajar which has
disabled lights to eliminate excess heat. If the lights are
out, close the door/drawer for one hour. If the lights are
still out, contact Sub-Zero Factory Certied Service.
• LED interior lighting must be replaced by Sub-Zero
Factory Certied Service.
Frost, condensation, or ice build up inside the unit.
• Verify the condenser is clean.
• Verify the door is closing properly.
• Verify the door has not been left ajar.
• Verify the door gasket does not have rips or tears. If it
does, contact Sub-Zero Factory Certied Service.
• If icing is heavy, turn the unit off and use a hair dryer to
melt the ice. The hair dryer should be set on low and
kept moving at all times. Once the ice has melted, wipe
up any water with a cloth or paper towel.
High temperatures, the unit runs excessively or is giving
off too much heat.
• Verify the condenser is clean.
• Verify the door is closing properly.
• Verify the door has not been left ajar.
• Increased ambient temperatures may cause the com-
pressors to run longer.
• If the temperature display shows 38° and 0°, but is not
cooling, the unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
subzero.com | 15
TROUBLESHOOTING
Troubleshooting
ICE PRODUCTION
No ice.
• Verify the
indicator appears in the control panel
display.
• Verify the ice maker has been on for at least 24 hours.
• Verify the freezer temperature is near 0°F.
• Verify the ice container is properly installed.
• Verify the ice maker arm is in the down position.
• Verify water is being supplied to the unit.
• Verify the water lter has been replaced within the last 12
months and is installed properly.
• Verify the water lter has been removed if a reverse
osmosis ltration system is being used.
• Verify the
indicator is not ashing. If it is ashing,
touch MAX ICE and ICE MAKER on the control panel
simultaneously.
Blue or green ice.
• Possible copper supply line corrosion. Contact a
plumber to clean or replace.
ODOR
• The unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
• Replace the air purication cartridge.
• Clean the unit and shelving thoroughly.
• Uncovered food could create an odor which may require
cleaning.
• Remove and clean the drain pan located behind the
kickplate, and reinstall.
Black ecks in the cubes.
• Stop use and contact Sub-Zero Factory Certied
Service.
Bad taste.
• Defrost the freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in the
freezer to absorb odor.
Hollow cubes.
• Clean the condenser. Contact Sub-Zero Factory Certied
Service if unresolved.
16 | Sub-Zero Customer Care 800.222.7820
TROUBLESHOOTING
Troubleshooting
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero Factory Certied Service. For the name of the
nearest Sub-Zero Factory Certied Service, check the
Support & Service section of our website, subzero.com
or call Sub-Zero Customer Care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 3 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 2
of this guide.
subzero.com | 17
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